Hired a motorhome for two weeks to travel around the South Island.

Our motorhome was nearly new. Very comfortable. No issues. So easy to drive. Made our holiday one of the best. Christchurch Mc Rent staff were helpful and very friendly when picking up and returning vehicle. Everything went very smoothly.

Highly recommend Mc Rent. Would definitely hire from them again.

Reviewed 5 months ago

I got lucky because the vehicle was brand new.

The facilities were pristine. The newness factor contributed to some minor hiccups which fortunately didn't impact me significantly (check for hose attachments and test all the barrel locks on the RV before setting off).

If you are tall, I suggest requesting the same RV layout with the corner bed. I am tall (6'2" or 188cm), and this bed worked well for me while parked on even land.

I submitted my DL and all info before arrival and paid for the extra insurance/peace of mind. Pickup was quick, friendly, and helpful. Drop-off was lively with more workers and customers around. I made sure everything was in great condition, emptied, and clean before return, and I had no issues or complaints about extra fees or charges ($0).

There could've been improved documentation on places to dump grey water near Pōkeno. It's helpful to use water for cleaning the day of drop-off. Based on my adventure to that point, I thought finding a dump station would be straightforward, and even gave myself a few extra hours. However, I struggled to contact gas stations or campgrounds within 1hr of Pōkeno specifically for grey water dumping.

I believe McRent should provide their own dump station without the added anxiety at the tail-end of a trip. Black water is easier with the portable container.

The taxi was free via a 3rd party (from/to the airport and surrounding area), which was awesome because Pōkeno is far. The downside: the drivers aggressively marketed themselves and one called my phone several times during my trip. The latter kept questioning my drop-off point which I chose to save money and take my own taxi to get into Auckland, which was not complimentary.

My US tipping habits likely did me a disservice, but I would've preferred the ride without the interrogation (which I mistook for friendliness).

Reviewed about 1 year ago

Would highly recommend the McRent team for Campervan hire in NZ.

This was the first time we have hired a van so I have nothing to compare, but the van was clean and in good condition with good quality linen and fittings. Everything was well explained and the McRent staff very helpful.

Reviewed almost 2 years ago

An excellent experience overall with our rental from McRent.

From the time we started investigating to dropping off the motor home, their staff were helpful, professional and cared about our trip. We were unable to pick up the van on the day we were suppose to due to mechanical issues. They gave us a rental car and covered our hotel and food expenses so we could proceed with our trip as planned. They had a driver bring the van to us when it was available. There was a small issue with the toilet, one call to them and they arranged a service at a nearby town at our convenience. They compensated us to our satisfaction at the end of the trip for the time we were without the vehicle. Overall the van was good quality, everything in good working order and well equipped. McRent is a highly recommended company from our perspective.

Reviewed almost 2 years ago

We traveled around NZ with our McRent motorhome during 2 months and half, with our 5 years old twin daughters.

Our motorhome was in good condition, fully equiped, and very confortable. We had a battery breakdown after one week, but McRent staff was very efficient and replaced our motorhome in the day (on saturday). We recommend.

Reviewed about 2 years ago and experienced in October 2022