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Read all 97 reviews on Rankers.co.nz
5.0/5
Hired a motorhome for two weeks to travel around the South Island.
Our motorhome was nearly new. Very comfortable. No issues. So easy to drive. Made our holiday one of the best. Christchurch Mc Rent staff were helpful and very friendly when picking up and returning vehicle. Everything went very smoothly.
Highly recommend Mc Rent. Would definitely hire from them again.
Reviewed 5 months ago
Fiona Q
Customer
4.5/5
Great week hire from Christchurch.
Best family vehicle we have had. Highly recommend.
Reviewed 8 months ago
Seaview
Customer
4.5/5
I got lucky because the vehicle was brand new.
The facilities were pristine. The newness factor contributed to some minor hiccups which fortunately didn't impact me significantly (check for hose attachments and test all the barrel locks on the RV before setting off).
If you are tall, I suggest requesting the same RV layout with the corner bed. I am tall (6'2" or 188cm), and this bed worked well for me while parked on even land.
I submitted my DL and all info before arrival and paid for the extra insurance/peace of mind. Pickup was quick, friendly, and helpful. Drop-off was lively with more workers and customers around. I made sure everything was in great condition, emptied, and clean before return, and I had no issues or complaints about extra fees or charges ($0).
There could've been improved documentation on places to dump grey water near Pōkeno. It's helpful to use water for cleaning the day of drop-off. Based on my adventure to that point, I thought finding a dump station would be straightforward, and even gave myself a few extra hours. However, I struggled to contact gas stations or campgrounds within 1hr of Pōkeno specifically for grey water dumping.
I believe McRent should provide their own dump station without the added anxiety at the tail-end of a trip. Black water is easier with the portable container.
The taxi was free via a 3rd party (from/to the airport and surrounding area), which was awesome because Pōkeno is far. The downside: the drivers aggressively marketed themselves and one called my phone several times during my trip. The latter kept questioning my drop-off point which I chose to save money and take my own taxi to get into Auckland, which was not complimentary.
My US tipping habits likely did me a disservice, but I would've preferred the ride without the interrogation (which I mistook for friendliness).
Reviewed about 1 year ago
Elliott
Customer
5.0/5
Top class service.
Fantastic staff.
Reviewed over 1 year ago
John Oakes
Customer
5.0/5
Would highly recommend the McRent team for Campervan hire in NZ.
This was the first time we have hired a van so I have nothing to compare, but the van was clean and in good condition with good quality linen and fittings. Everything was well explained and the McRent staff very helpful.
Reviewed almost 2 years ago
Felicity Nicolson
Customer
4.0/5
Everything you need!
Mcrent campervan are awesome and trustfull,
You just have to improve the welcoming and customer expérience in your both offices which was really deceptive (no transfer available whereas booked and a rude welcoming at auckland…) what a pity to end our trip.
Reviewed almost 2 years ago
Marion
Customer
4.5/5
An excellent experience overall with our rental from McRent.
From the time we started investigating to dropping off the motor home, their staff were helpful, professional and cared about our trip. We were unable to pick up the van on the day we were suppose to due to mechanical issues. They gave us a rental car and covered our hotel and food expenses so we could proceed with our trip as planned. They had a driver bring the van to us when it was available. There was a small issue with the toilet, one call to them and they arranged a service at a nearby town at our convenience. They compensated us to our satisfaction at the end of the trip for the time we were without the vehicle. Overall the van was good quality, everything in good working order and well equipped. McRent is a highly recommended company from our perspective.
Reviewed almost 2 years ago
Pat KennedyHarp
Customer
4.0/5
McRent made the RV pick-up and drop-off process convenient.
They also scheduled transportation to and from the airport for us. Their communication and responsiveness while we were on the road was great. The RV we rented looked new, clean and was the perfect size for the two of us. We had no problem driving it throughout the South Island of New Zealand.
The only negative comments we have are in regards to the walk-through of the RV at the time of pick-up. We felt it was a bit rushed and wasn't thorough enough. Be sure to ask a lot of questions and take photos of the RV before and after as well. Once we were on the road, we realized that the air conditioning didn't work and there was only one burner that worked on the stovetop. These issues should have been checked by their team prior to pick-up and communicated to us before we left. However, once we informed McRent of these problems at drop-off, we were both able to come to a resolution that worked for both parties.
Overall, we would be interested in booking another RV through McRent and suggest them to anyone who is looking for an RV to rent in New Zealand!
Reviewed about 2 years ago
Karla Mecker
Customer
5.0/5
We traveled around NZ with our McRent motorhome during 2 months and half, with our 5 years old twin daughters.
Our motorhome was in good condition, fully equiped, and very confortable. We had a battery breakdown after one week, but McRent staff was very efficient and replaced our motorhome in the day (on saturday). We recommend.
Reviewed about 2 years ago and experienced in October 2022
Orsini Fabrice
Customer
4.5/5
it was a great experience while check in and drop of, very Kinde and helpful service .
Reviewed about 2 years ago and experienced in September 2022
avi
Customer
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