Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Skydive Wanaka.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
185 Valid Reviews
The Skydive Wanaka experience has a total of 188 reviews. There are 185 valid reviews that are included when calculating the ranking score and 3 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 185 valid reviews:
Rating | Count | Percentage | |
---|---|---|---|
10/10 | 116 |
|
63% |
9/10 | 40 |
|
22% |
8/10 | 24 |
|
13% |
7/10 | 3 |
|
2% |
6/10 | 0 |
|
0% |
5/10 | 0 |
|
0% |
4/10 | 0 |
|
0% |
3/10 | 1 |
|
1% |
2/10 | 0 |
|
0% |
1/10 | 1 |
|
1% |
93.89% Average
The raw data average (mean) for all the Skydive Wanaka valid reviews is 93.89% and is based on 185 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
92 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 185 valid reviews, the experience has 92 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 92 face-to-face reviews:
Rating | Count | Percentage | |
---|---|---|---|
10/10 | 41 |
|
45% |
9/10 | 31 |
|
34% |
8/10 | 18 |
|
20% |
7/10 | 2 |
|
2% |
6/10 | 0 |
|
0% |
5/10 | 0 |
|
0% |
4/10 | 0 |
|
0% |
3/10 | 0 |
|
0% |
2/10 | 0 |
|
0% |
1/10 | 0 |
|
0% |
92.07% Average
The raw data average (mean) for all the Skydive Wanaka face-to-face reviews is 92.07% and is based on 92 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
93.60%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
Reviewer | Rating | Age | Relative Weight |
---|---|---|---|
CHI HO LI | 10/10 | 2272 days | 100% |
nyssa halim | 8/10 | 2575 days | 84% |
Ian Ling | 9/10 | 2881 days | 70% |
Tina Kueffer | 10/10 | 3010 days | 65% |
Viki Kent | 9/10 | 3038 days | 63% |
Maura O'Connell | 8/10 | 3048 days | 62% |
YEW KIM YONG | 8/10 | 3063 days | 61% |
Henry Ang | 8/10 | 3093 days | 60% |
Wynnie Goh | 8/10 | 3155 days | 57% |
Valentine de Beer | 9/10 | 3252 days | 53% |
Susanna Daaike | 10/10 | 3261 days | 53% |
Laura Schratt | 9/10 | 3264 days | 52% |
Marie | 10/10 | 3266 days | 53% |
Virginia Fradin | 10/10 | 3268 days | 53% |
Michael L | 10/10 | 3270 days | 53% |
Celine | 10/10 | 3270 days | 53% |
Verena Konetzhi | 7/10 | 3284 days | 48% |
ks ks | 10/10 | 3304 days | 51% |
Steven schoof | 1/10 | 3306 days | 20% |
Max Seikowsky | 9/10 | 3309 days | 50% |
Rujing Lu | 9/10 | 3337 days | 49% |
Matt Lohmeyer | 10/10 | 3337 days | 49% |
Anais Boileau | 10/10 | 3352 days | 49% |
Madita and Lisann | 9/10 | 3353 days | 48% |
Xue Rong Kok | 7/10 | 3368 days | 45% |
Sivram SD | 10/10 | 3368 days | 48% |
melissa heng | 10/10 | 3612 days | 36% |
Andy Jobst | 10/10 | 3734 days | 30% |
Andreas Liebe | 10/10 | 3992 days | 18% |
Jana Rutkowski | 10/10 | 3995 days | 18% |
Jesper Henriksen | 8/10 | 4004 days | 17% |
Helene Andersen | 10/10 | 4004 days | 18% |
Sagi | 9/10 | 4013 days | 17% |
Hadar | 10/10 | 4013 days | 17% |
Sara Berton | 9/10 | 4018 days | 17% |
Kiernan Matthew | 10/10 | 4036 days | 16% |
Becky Davis | 10/10 | 4036 days | 16% |
Natalie Boehm | 8/10 | 4068 days | 14% |
Audrey Ripoche | 9/10 | 4350 days | 1% |
Rey Germain | 9/10 | 4350 days | 1% |
Patrick | 10/10 | 4358 days | 1% |
Lisa | 10/10 | 4358 days | 1% |
Marie | 9/10 | 4359 days | 1% |
Asmawi Wahab | 10/10 | 4374 days | 0% |
Sabisch Moritz | 10/10 | 4374 days | 0% |
Andreas and Christine and Nora Busch | 10/10 | 4463 days | 24% |
David | 10/10 | 4494 days | 24% |
fongb | 10/10 | 4555 days | 24% |
QueenyHew | 10/10 | 4555 days | 24% |
WorldofMark | 10/10 | 4586 days | 24% |
oceanyeti | 10/10 | 4647 days | 24% |
Anna | 10/10 | 4706 days | 24% |
Isifuffi | 10/10 | 4739 days | 24% |
Kasten Madsen | 8/10 | 4748 days | 24% |
Melanie | 10/10 | 4751 days | 24% |
Erik Poirer | 9/10 | 4753 days | 24% |
R Straathof | 8/10 | 4755 days | 24% |
Chris Marsh | 9/10 | 4765 days | 24% |
Roberto Hallblom | 7/10 | 4766 days | 22% |
Kaz82 | 10/10 | 4768 days | 24% |
budge69 | 10/10 | 4768 days | 24% |
Katja Klein | 10/10 | 4813 days | 24% |
TroyBoyOZNZ | 10/10 | 5013 days | 24% |
Marc Edwards | 10/10 | 5063 days | 24% |
Sam papworth | 10/10 | 5073 days | 24% |
Danny Connor | 10/10 | 5073 days | 24% |
Craig Hathaway | 10/10 | 5073 days | 24% |
Sarah James | 9/10 | 5073 days | 24% |
Shoko Watanabe | 9/10 | 5073 days | 24% |
jillw | 10/10 | 5074 days | 24% |
youai779 | 10/10 | 5074 days | 24% |
lethbridge | 10/10 | 5074 days | 24% |
Nick Foster | 9/10 | 5087 days | 24% |
Christine Gschwandtl | 10/10 | 5096 days | 24% |
Adam Duus-Boolsen | 8/10 | 5097 days | 24% |
Michael Long | 10/10 | 5098 days | 24% |
Laurent Michon | 8/10 | 5103 days | 24% |
LiamBrowne | 10/10 | 5105 days | 24% |
kelso | 10/10 | 5105 days | 24% |
Tessa | 10/10 | 5105 days | 24% |
Grumbach | 10/10 | 5108 days | 24% |
Manuela Manns | 9/10 | 5118 days | 24% |
Jojo584 | 10/10 | 5133 days | 24% |
Stu2011 | 10/10 | 5133 days | 24% |
mteglengaard | 9/10 | 5133 days | 24% |
georgiarose89 | 10/10 | 5164 days | 24% |
Nuro | 9/10 | 5211 days | 24% |
Barbara | 10/10 | 5225 days | 24% |
sherbert | 10/10 | 5256 days | 24% |
Ann Michle | 9/10 | 5390 days | 24% |
MattandRach | 10/10 | 5439 days | 24% |
headnut | 10/10 | 5470 days | 24% |
Alhena | 10/10 | 5470 days | 24% |
Kaddi & Grego | 9/10 | 5471 days | 24% |
Bouwma | 9/10 | 5491 days | 24% |
laura | 10/10 | 5498 days | 24% |
emily walters | 10/10 | 5498 days | 24% |
ChipmunkMCG | 10/10 | 5498 days | 24% |
AnneB | 10/10 | 5498 days | 24% |
Omar Frenchy | 9/10 | 5507 days | 24% |
Conor Coyle | 8/10 | 5515 days | 24% |
wazsim | 10/10 | 5529 days | 24% |
Grainne Ahern | 3/10 | 5529 days | 13% |
englishrose | 10/10 | 5529 days | 24% |
simonbo | 9/10 | 5544 days | 24% |
cguthrie | 10/10 | 5560 days | 24% |
Sanne Bouw | 10/10 | 5560 days | 24% |
Diz | 9/10 | 5560 days | 24% |
Prue | 10/10 | 5560 days | 24% |
Sena | 10/10 | 5570 days | 24% |
lyndabeader | 10/10 | 5590 days | 24% |
simonsandra | 9/10 | 5677 days | 24% |
phil harter | 10/10 | 5682 days | 24% |
melindashaftain | 10/10 | 5682 days | 24% |
CM13 | 9/10 | 5682 days | 24% |
Manuel M | 10/10 | 5713 days | 24% |
Tracy McKenzie | 10/10 | 5713 days | 24% |
andyg | 10/10 | 5713 days | 24% |
jessica | 8/10 | 5725 days | 24% |
Chris S | 9/10 | 5743 days | 24% |
Nicole Weckert | 10/10 | 5743 days | 24% |
scott waldron | 10/10 | 5774 days | 24% |
Robyn Stevens | 10/10 | 5774 days | 24% |
Jamie R | 10/10 | 5804 days | 24% |
vickybaby | 9/10 | 5804 days | 24% |
sarlene sarlene | 10/10 | 5804 days | 24% |
madelene hjort | 10/10 | 5804 days | 24% |
hibbler | 8/10 | 5804 days | 24% |
Christophe Delacourt | 10/10 | 5808 days | 24% |
Sam | 8/10 | 5821 days | 24% |
melony Stieben | 10/10 | 5826 days | 24% |
peter barrett | 10/10 | 5836 days | 24% |
Neeltje Bongers | 10/10 | 5845 days | 24% |
Dustin Williams | 10/10 | 5845 days | 24% |
RandiL | 8/10 | 5846 days | 24% |
CarinnaGermany | 10/10 | 5846 days | 24% |
j_h | 10/10 | 5853 days | 24% |
Abigail Mullins | 10/10 | 5859 days | 24% |
Francey | 9/10 | 5868 days | 24% |
Dalit | 10/10 | 5870 days | 24% |
Marlene Sander | 9/10 | 5879 days | 24% |
Patrick | 9/10 | 5880 days | 24% |
matt snell | 10/10 | 5884 days | 24% |
Sascha Bucher | 10/10 | 5902 days | 24% |
saskia Seidel | 10/10 | 5902 days | 24% |
ruthie | 10/10 | 5915 days | 24% |
oese | 10/10 | 5916 days | 24% |
denisec | 10/10 | 5922 days | 24% |
Neil | 8/10 | 5923 days | 24% |
MissTraveller2009 | 10/10 | 5925 days | 24% |
hayleyj | 10/10 | 5926 days | 24% |
densie clarke | 10/10 | 5928 days | 24% |
Ruben Ott | 10/10 | 5928 days | 24% |
Victoria Thomson | 10/10 | 5929 days | 24% |
Eleanor Edwards | 10/10 | 5965 days | 24% |
Louise Harris | 10/10 | 5965 days | 24% |
Hannah Logan | 10/10 | 5965 days | 24% |
Gaurav M | 10/10 | 5966 days | 24% |
Davina | 9/10 | 5979 days | 24% |
Nicnac | 10/10 | 6169 days | 24% |
Seungchul | 10/10 | 6181 days | 24% |
Tanja | 10/10 | 6198 days | 24% |
boukje | 10/10 | 6204 days | 24% |
Janne | 10/10 | 6207 days | 24% |
Brendan | 10/10 | 6212 days | 24% |
Stephanie | 8/10 | 6215 days | 24% |
Richard | 10/10 | 6215 days | 24% |
Kitty | 10/10 | 6215 days | 24% |
Ian | 10/10 | 6215 days | 24% |
Katie | 10/10 | 6215 days | 24% |
Jaccob | 8/10 | 6216 days | 24% |
Rebekah Holbrook | 9/10 | 6232 days | 24% |
Mathew | 8/10 | 6240 days | 24% |
Lyn Saxon | 10/10 | 6289 days | 24% |
Wendy Williams | 9/10 | 6296 days | 24% |
Ian Coldrake | 10/10 | 6371 days | 24% |
Michael | 9/10 | 6522 days | 24% |
Michael | 9/10 | 6522 days | 24% |
Stefan | 9/10 | 6525 days | 24% |
Franz | 10/10 | 6532 days | 24% |
Kathryn | 8/10 | 6537 days | 24% |
Annelte | 8/10 | 6540 days | 24% |
NeilYeoman | 8/10 | 6541 days | 24% |
Peter | 8/10 | 6574 days | 24% |
Nabuurs | 9/10 | 6595 days | 24% |
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Skydive Wanaka experience has plenty of reviews and does not meet the criteria for any adjustment.
-4.14% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 53 days. However the Skydive Wanaka experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Skydive Wanaka experience has been adjusted for 200 days. Adjustments are according to the following table.
Days | Adjustment |
---|---|
… | … |
197 | -4.08% |
198 | -4.10% |
199 | -4.12% |
200 | -4.14% |
201 | -4.16% |
202 | -4.19% |
203 | -4.21% |
… | … |
1.08% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
91%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.