Travellers Autobarn

66 Rankers Reviews

7 Face-to-Face

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Campers

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    Travellers Autobarn

    Stationwagon

    The backpacker classic! Nothing beats a stationwagon for touring New Zealand. Perfect for tourists on a budget who still want to experience New Zealand up close – not through the window of a bus!

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    Travellers Autobarn

    HiTop Campervan

    The Hitop Campervan is a thoughtfully designed vehicle that sleeps for 2 to 3 people.

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    Travellers Autobarn

    Kuga Campervan

    Travellers Autobarn has launched its brand new Kuga Campervan models in New Zealand – which come with brand-new fit-out (2016 - 2018). So if you like something NEW this is the right camper for you!

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    Travellers Autobarn

    HI5 Campervan

    Travellers Autobarn is launching our custom-built Hi5 Campervans in New Zealand! The Hi5 Camper is our biggest camper yet, seating and sleeping up to 5 people.

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    Travellers Autobarn

    Chubby Camper

    There is a new 2-berth campervan hire on the block in New Zealand! The Chubby Campervan is the perfect two-person campervan for the New Zealand road trip of a lifetime.

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Information

Travellers Autobarn

Travellers Autobarn is a budget/backpacker campervan rental company with locations all around Australia & New Zealand

Travellers Autobarn is offering a wide range of campervans, campers, and vans for hire from two locations in New Zealand – Auckland and Christchurch. As a proud and well established Australian campervan company, Travellers Autobarn (est. 1993) has been operating in New Zealand since 2009 and is the perfect ’one stop shop’ for backpackers and budget travellers planning their self drive trip around New Zealand in a campervan. Our campervans are all factory built, purpose built for you to rent. They are reliable and functional, there’s plenty of space, and they are about the smallest vehicle that can truly to be called a campervan.

Details

Feature Value Info

Organisation

Travellers Autobarn

Commercial organisation

Location

North IslandAuckland RegionAuckland

Categories

  • Activity__motorhomes_campervans_rvMotorhomes

Business Times

9 am to 4 pm Monday to Friday.
9 am to noon Saturdays (closed 1st May to 31st August).
Closed Sundays (drop offs still available on request).

Directions

To Coordinates

Directions

Christchurch Office

Directions

Auckland Office

Coordinates

-36.9730302023614

174.77726330757

Latitude
-36.9730302023614
Longitude
174.77726330757

Maps

Reviews

    ✓ Friendly and supportive staff

    ✓ Easy pick-up and drop-off

    ✓ Well-equipped vans

    ✓ Affordable prices

    ✓ Great travel experience

    𐄂 Underpowered for hills

    𐄂 High fuel consumption

    • Nice campervan, all the facilities you need.
    • Everything was perfectly good with TA.
    • Road trip round NZ south and north islands.
    • Very satisfied.
    • Correct, no problems with the van whatsoever.
    Rating Count Percentage
    10/10 33
    50%
    9/10 14
    21%
    8/10 6
    9%
    7/10 5
    8%
    6/10 1
    2%
    5/10 2
    3%
    4/10 0
    0%
    3/10 2
    3%
    2/10 0
    0%
    1/10 3
    5%
  • 5.0/5

    Outstanding Campervan Rental Experience!

    I rented a campervan from Travellers Autobarn Christchurchand had an incredible experience. The van was in great condition, Chris and Craig were friendly and supportive, and the service was excellent. Highly recommend them for a hassle-free and enjoyable trip!

    Reviewed about 1 year ago

    Khaleeq's avatar

    Khaleeq

    Customer

  • 4.5/5

    Took a van from Auckland to Queenstown.

    They upgraded us to a tall van from a Chubby Camper. Pros and cons: slower, older (200k on the clock) , used more petrol, but more space (able to stand inside to cook etc). The pick-up and drop off were easy and the explanation/briefing on the vehicle was great. Very happy with the company and value for money and would certainly use them again

    Reviewed over 1 year ago

    Steve Brooking's avatar

    Steve Brooking

    Customer

  • 3.0/5

    Camper is very nice!

    We really enjoyed our time in the Hi-Top campervan. But…. they definitely have to invest in better sleepingbags. Please do yourself a favour and ask for an extra blanket. Even in high summer nights could be very cold (5-10 degrees) in New-Zealand. The sleepingbags they offer are so thin it’s not enough..

    Reviewed over 1 year ago

    Michelle's avatar

    Michelle

    Customer

  • 2.5/5

    6000$ for 3 weeks.

    Kuga van 2011 more than 200k km

    When we got our van we where happy but quickly unhappy after.

    The van is slow for hills drive no more than 40km no matter what you do.

    Drinks a lottttt of gaz.

    When we took the car the guy insisted we need to make oil change before bringing back the van!! WTF also said we have to check oil level everyday and put more oil onto engine will be necessary every now and then.

    Also ask before bringing the van back we get it clean by professional ??!

    Also didn’t not check with us the car for inspection- back light was broken and a lot of scratches on windshield. Answer of the company guy: don’t care because you bought insurance we will pass those problems on your insure after even if I’m not responsible for those car problems and noticed them before leaving

    Very weird and uncommon for a rental company

    In march cold night in the van didn’t give us adequate sweeping blanket or sleeping bags.

    No heat in the van included even for 6000$

    Reviewed over 1 year ago

  • 5.0/5

    Had the best experience with travellers autobarn!

    my friend and I travelled around in the chubby Campervan and it had everything we need! Great bed, tools for cooking, power for charging our laptops. We managed to travel all around the south island with ease and woke up in some amazing camp spots. Highly recommend.

    Reviewed over 2 years ago

    joanne hollings's avatar

    joanne hollings

    Customer

  • 5.0/5

    Had the time of my life travelling around the South Island in December!

    My friend and I had the chubby camper and we road tripped to some of the best destinations in the country and had the convenience to stay at the many campsites along the way! The chubby camper van came equipped with a very comfortable double bed, table, fridge, sink, gas cooker and more. We never had any problems with the van and the staff working at Travellers Autobarn were very friendly and helpful with any questions we had! I'd highly recommend travelling with Travellers Autobarn and I can't wait for my next van life roadie!

    Reviewed over 2 years ago

    Samantha Jayne's avatar

    Samantha Jayne

    Customer

  • 5.0/5

    Road trip round NZ south and north islands.

    The van was easy to drive and equipped with everything I needed. Joseph at the Christchurch depot was fantastic.

    Reviewed over 3 years ago

    Kelli's avatar

    Kelli

    Customer

  • 4.0/5

    Very good rental agency experiences with minor to be let for wishing.

    Reviewed over 4 years ago

    axel schulze's avatar

    axel schulze

    Customer

  • 4.5/5

    Fantastic site!

    How often this site has saved our holiday and provided vital information is impossible to count.

    Some improvements and/or additions could be made: such as route maps to your destinations, and listing recycling centers.

    Reviewed over 4 years ago

    Joe Culbertson's avatar

    Joe Culbertson

    Customer

  • 4.0/5

    Eaay process and great value.

    Reviewed about 5 years ago

    AUSTRALIA
    Anh Phan's avatar

    Anh Phan

    Customer

  • 5.0/5

    Outstanding Campervan Rental Experience!

    I rented a campervan from Travellers Autobarn Christchurchand had an incredible experience. The van was in great condition, Chris and Craig were friendly and supportive, and the service was excellent. Highly recommend them for a hassle-free and enjoyable trip!

    Reviewed about 1 year ago

    Khaleeq's avatar

    Khaleeq

    Customer

  • 3.0/5

    Camper is very nice!

    We really enjoyed our time in the Hi-Top campervan. But…. they definitely have to invest in better sleepingbags. Please do yourself a favour and ask for an extra blanket. Even in high summer nights could be very cold (5-10 degrees) in New-Zealand. The sleepingbags they offer are so thin it’s not enough..

    Reviewed over 1 year ago

    Michelle's avatar

    Michelle

    Customer

  • 2.5/5

    6000$ for 3 weeks.

    Kuga van 2011 more than 200k km

    When we got our van we where happy but quickly unhappy after.

    The van is slow for hills drive no more than 40km no matter what you do.

    Drinks a lottttt of gaz.

    When we took the car the guy insisted we need to make oil change before bringing back the van!! WTF also said we have to check oil level everyday and put more oil onto engine will be necessary every now and then.

    Also ask before bringing the van back we get it clean by professional ??!

    Also didn’t not check with us the car for inspection- back light was broken and a lot of scratches on windshield. Answer of the company guy: don’t care because you bought insurance we will pass those problems on your insure after even if I’m not responsible for those car problems and noticed them before leaving

    Very weird and uncommon for a rental company

    In march cold night in the van didn’t give us adequate sweeping blanket or sleeping bags.

    No heat in the van included even for 6000$

    Reviewed over 1 year ago

  • 1.5/5

    We rented a van through them from 23rd Dec to 09 Jan.

    Paid more than 5,000 dollars. Our flight got cancelled and reschedule for the 25th Dec. I called them 4 times to try to get a pick up out of office since they were closed from 24th to 27th. It was not possible, even if they say contactless pick up available on their website. They extra charged me 200 dollars to pick up the van on the 27th saying they were sending someone just for me. The truth was they were open on the 27th as well and they just wanted to extra charge me a fee that doesn't exist.

    In general the van was ok, but really slow. It couldn't make more than 40 km/h where the road was ascent.

    People at the branch was helpful, but custom service is poor.

    Reviewed over 1 year ago

    Salvo's avatar

    Salvo

    Customer

  • 4.5/5

    Took a van from Auckland to Queenstown.

    They upgraded us to a tall van from a Chubby Camper. Pros and cons: slower, older (200k on the clock) , used more petrol, but more space (able to stand inside to cook etc). The pick-up and drop off were easy and the explanation/briefing on the vehicle was great. Very happy with the company and value for money and would certainly use them again

    Reviewed over 1 year ago

    Steve Brooking's avatar

    Steve Brooking

    Customer

  • 5.0/5

    Had the best experience with travellers autobarn!

    my friend and I travelled around in the chubby Campervan and it had everything we need! Great bed, tools for cooking, power for charging our laptops. We managed to travel all around the south island with ease and woke up in some amazing camp spots. Highly recommend.

    Reviewed over 2 years ago

    joanne hollings's avatar

    joanne hollings

    Customer

  • 5.0/5

    Had the time of my life travelling around the South Island in December!

    My friend and I had the chubby camper and we road tripped to some of the best destinations in the country and had the convenience to stay at the many campsites along the way! The chubby camper van came equipped with a very comfortable double bed, table, fridge, sink, gas cooker and more. We never had any problems with the van and the staff working at Travellers Autobarn were very friendly and helpful with any questions we had! I'd highly recommend travelling with Travellers Autobarn and I can't wait for my next van life roadie!

    Reviewed over 2 years ago

    Samantha Jayne's avatar

    Samantha Jayne

    Customer

  • 0.5/5

    I booked a campervan for 6 weeks with autobarn and was really excited about the road trip of my life.

    Since the beginning we noticed small issues with the van like some leak which could have been easily spotted and fixed if the van was checked properly before check in. When we call them about the issue they did not offer us any solution to fix the issues. Then we had mechanical issues , bad one that forced us to changed our itinerary because of the road condition ( too steep for example ) . Since those incident happened during Christmas and new years eve it was really hard to reach someone. Until the van literally stopped moving and left us on top of an hill. After that we had three days stucked at the mechanic and then we decided to rush to Christchurch to get a new van. I understand that mechanical issue are nothing related to the company but the help we had was not enough. The second van we had was great , I would be more than happy if I've had this van since the beginning but it was not the case . I spend more than 5000 for a van half broken when I could have had a nice and shinny van , How is this fair ?

    The only compensation I had was 3 days refund for the days spent at the mechanic.

    I work a full year to afford this roadtrip and definitely did not received the service I paid for.

    Reviewed about 3 years ago and experienced in January 2020

    Victorine MARIE's avatar

    Victorine MARIE

    Customer

  • 5.0/5

    Road trip round NZ south and north islands.

    The van was easy to drive and equipped with everything I needed. Joseph at the Christchurch depot was fantastic.

    Reviewed over 3 years ago

    Kelli's avatar

    Kelli

    Customer

  • 4.0/5

    Very good rental agency experiences with minor to be let for wishing.

    Reviewed over 4 years ago

    axel schulze's avatar

    axel schulze

    Customer

  • 4.5/5

    Fantastic site!

    How often this site has saved our holiday and provided vital information is impossible to count.

    Some improvements and/or additions could be made: such as route maps to your destinations, and listing recycling centers.

    Reviewed over 4 years ago

    Joe Culbertson's avatar

    Joe Culbertson

    Customer

  • 4.0/5

    Eaay process and great value.

    Reviewed about 5 years ago

    AUSTRALIA
    Anh Phan's avatar

    Anh Phan

    Customer

  • 5.0/5

    We had a wonderful experience thanks to Joseph from Travellers Autobarn in Christchurch!

    He assisted us with the pick up and drop off of our van and helped us with questions that came up during our travels. He explained everything so well and could always reach him in case of questions/emergencies etc. He even took us to the airport at the end of our travels! :))

    The van itself was just great, it was wonderfully equipped and we had the best time during our 3 weeks of travelling the South Island. Very easy to drive and to keep clean, we would definitely rent with Travellers again. Thank you Joseph for everything! We will hopefully see you again soon!

    Jess and Mariana

    Reviewed about 5 years ago

    Jessica Rose's avatar

    Jessica Rose

    Customer

  • 4.5/5

    Have used them twice now, both in New Zealand and in Australia in different vans and have loved both experiences.

    Have used them twice now, both in New Zealand and in Australia in different vans and have loved both experiences. Really helpful service insuring that we had everything we wanted for our trip and the van worked great. We had a slightly older model with a few bumps and dents on the body work, but the internal fit was still very good and we had no problems with the engine. Would highly reccommend and if we are ever back this way, we will book again with TA!!

    Reviewed over 5 years ago

    Alice's avatar

    Alice

    Customer

  • 2.5/5

    Campervan was good, refridgerator was making terrible noise and battery only holding max 12 hours from full charge.

    When calling customer service you end up in Australia at a friendly person but unable to solve any issue.

    Reviewed over 5 years ago

  • 4.0/5

    Easy pick up and drop off.

    Clear and easy to understand rental agreement and online pre check in procedure. Loved driving the van,it’s not as glitzy as others you see on the road but it had loads of storage, good fridge and lots of worktop space for food preparation. It was a little scuffed on thecinternal paintwork but if I’m honest that made it less intimidating to drive and use. Bit slow going up hills but we were there to see the scenery so that was fine. My daughter and I had a great time and would definitely recommend these vans,

    Reviewed over 5 years ago

    UNITED KINGDOM
    Karen Gething's avatar

    Karen Gething

    Customer

  • 5.0/5

    Hired from the Christchurch depot of Travellers Autobarn their newly remodelled/refitted Hi5 Campervan.

    We needed a vehicle that seated and slept 4, this hi top van accommodated 5. Pick up and drop off was absolutely smooth and very professional. Their depot is very easy to get to catching the No. 29 bus and then a 10 minute walk if you want to use public transport. We had our nominated drivers collect the vehicle and drive to our accommodation to pick up the other passengers, this saved having to take our luggage to the depot. No issues with the van whatsoever during our month long trip of the South Island, all ran well. The remodel is fabulous making it easier to have separate areas for cooking and leisure seating/sleeping with easier access to the seating area from the sliding door access. Very happy with it's handling of some of the windy roads we travelled, would not have wanted the stress of driving a larger vehicle as some roads and bridges are very narrow. In all a great hire choice and would strongly recommend for a stress free travel experience.

    Reviewed over 5 years ago

    AUSTRALIA
    Anne Wallace's avatar

    Anne Wallace

    Customer

  • 5.0/5

    Rented a Kuga campervan for 20 days, great experience!

    Campervan was great, everything worked as expected. Very comfortable bed, fridge was big enough and microwave was an awsome plus.

    We had 2 big suitcases and were able to store them in the upper level. May be too small for 3 people.

    Reviewed over 5 years ago

    ARGENTINA
    JC Oli's avatar

    JC Oli

    Customer

  • 5.0/5

    Amazing camper!

    Amazing Times! Thanks a bundle!

    Reviewed over 5 years ago

    BELGIUM
    Christian Cippis's avatar

    Christian Cippis

    Customer

  • 5.0/5

    Excellent service and vehicle, we had a great time!

    Reviewed almost 6 years ago

    Joseph's avatar

    Joseph

    Customer

  • 0.5/5

    We had an incredibly stressful and disappointing experience with Travellers Autobarn after booking one of their vans via the recommendation of a travel agent for a 10 day trip around the south island.

    The trip started off smoothly and we were thrilled with how clean and spacious the van was. After trouble with a dead battery in Milford Sound, we jumped our car twice after it stalled mid-drive- the break assist, power steering, and gas all stopped. This was absolutely terrifying, especially with the steep drive back to Queenstown. After driving 4 hours nonstop with no air or radio on for fear of draining the battery. We were confident that the battery would be recharged and the van safe to drive after this, but it stalled again 3 times when we arrived back in the town center in Queenstown which was super concerning. We called the Christchurch office the next day and encountered a pretty rude staff member who insisted that this was all our fault because of the dead battery, even though that is not normal after a jump start and 4 hours of driving to recharge. She told us to call someone to diagnose the problem which we paid for out of pocket. This man wasn't a mechanic and couldn't tell us what was wrong besides that it was not due to the previous death of the battery. So we ate that cost and had no answers. We called customer service in Australia and had much better service with a woman who showed concern and put us in touch with her personal mechanic in Queenstown. This mechanic was very helpful and seemed qualified and smart. However after hours of looking at our van, he came up with hundreds of solutions that could fix our van but concluded that it was a really complex issue and that the van needed to be taken out of commission and looked at. He did say that the battery was 8 years old and overdue to be replaced as well as the spark plugs which made us furious, as we assumed we were renting a safe and up to date van........

    Reviewed over 6 years ago and experienced in March 2018

    alc012's avatar

    alc012

    Customer

    Hi Avery,

    Thank you for your feedback and we are sorry that you did not enjoy your road trip with us. It’s very tricky situation when you have a breakdown on the road, we try our best to source the best professionals to assess and fix these problems as they happen. In this case, you advised you had an issue and when we sent you to a mechanic, but they indicated there is no problem with the vehicle. Three different mechanics assured us on each occasion that there were no safety issues with the vehicle. We would not allow you to continue with an unsafe vehicle.

    In the event of a mechanical breakdown we refund you for the time spent off the road and in this case, we refunded $330. It's difficult to predict if a vehicle is going to break down and we think this is the fairest to compensate for lost time. We are sorry you had a to deal with a breakdown and that you felt unsafe, that is not the outcome we want for our customers. I hope you we able to achieve some enjoyable experiences on your trip and enjoyed New Zealand overall.

    NEW ZEALAND
    Bastian Graf's avatar

    Bastian Graf

    Representative

  • 4.5/5

    Everything was perfectly good with TA.

    The van was clean and well maintained. The pick up and drop off were easy going, effective and fluent. I would recommend it without any doubt. Laurent

    Reviewed over 6 years ago

  • 5.0/5

    Very satisfied.

    The Kuga campervan didn't present any problem during the 17 days. Confortable bed and all commodities as advertised.

    Reviewed over 6 years ago

    NEW ZEALAND
    João Carvalho's avatar

    João Carvalho

    Customer

  • 4.0/5

    Nice campervan, all the facilities you need.

    Cold inside once summer is over.

    Reviewed over 6 years ago

    NETHERLANDS
    Tim Pellenkoft's avatar

    Tim Pellenkoft

    Customer

  • 5.0/5

    We have rent a kuga van for 5 weeks and we really enjoyed it!

    Great service and clear communication at arrival in Auckland and drop of in Christchurch.

    The van was in good condition. Good value for the price, so we definitely recommend it!

    Reviewed over 6 years ago

    NETHERLANDS
    yvonne smolders's avatar

    yvonne smolders

    Customer

  • 4.5/5

    We have picked up our KUGA campervan at Christchurch office.

    The process was quite fluent. The van was in good conditions with some minor scratches. It served us well during our 23 day rental period. The only issue we had was with additional heater which didn't work. We were offered the reimbursement. Kuga van was spacious enough for two (OK, sometimes we missed some extra space). Fuel consumption was less than described on spec sheet. When deciding about choosing KUGA campervan we were not sure if it is manual or automatic since data on web page and on PDF spec sheet were different. After inquiry the data sheet was updated. Kuga is automatic. The drop off proces in Auckland depot was so fast we forgot to claim reimbursement for the heater:)

    Reviewed over 6 years ago

    SLOVENIA
    Sasa Jamsek's avatar

    Sasa Jamsek

    Customer

  • 4.0/5

    Correct, no problems with the van whatsoever.

    Reviewed over 6 years ago

  • 3.5/5

    Tue Service at office was very good.

    Technical condition of caravan car was also good. But it is very expensive for what you get. Cheap and not very qualitative equipment ( e.g.camping chairs, dishes )...the kuga van does not really have a space for storage ( it is always mess in the van) ..it could be some more shelves/ closed storage space...

    Reviewed over 6 years ago

    GERMANY
    Alexandra Alles's avatar

    Alexandra Alles

    Customer

  • 5.0/5

    Such a great help in finding the right campervan and our trip was made so much easier/better with the rankers app!

    Reviewed over 6 years ago

    UNITED KINGDOM
    Kate Brandist's avatar

    Kate Brandist

    Customer

  • 4.5/5

    Great service and the van was well kitted out for our needs.

    The TA app was very useful too.

    Reviewed over 6 years ago

    AUSTRALIA
    Allyson Ekin's avatar

    Allyson Ekin

    Customer

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