Ranking Score Explained

G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Mangonui Lions Park.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Cymen Crick's avatar

Cymen Crick

Rankers Owner

Mangonui Lions Park

Valid Reviews

38 Valid Reviews

The Mangonui Lions Park experience has a total of 39 reviews. There are 38 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 38 valid reviews:

Rating Count Percentage
10/10 2
5%
9/10 5
13%
8/10 15
39%
7/10 6
16%
6/10 4
11%
5/10 2
5%
4/10 0
0%
3/10 3
8%
2/10 0
0%
1/10 1
3%

71.32% Average

The raw data average (mean) for all the Mangonui Lions Park valid reviews is 71.32% and is based on 38 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Weighted Average

74.14%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Hugues 1/10 21 days 40%
Ruby 8/10 82 days 100%
Marius 8/10 113 days 100%
billyjip 8/10 235 days 97%
Mellawella 8/10 235 days 97%
Jeved 8/10 418 days 90%
Jonathan Bedford 7/10 418 days 85%
Marie Perret 7/10 448 days 84%
Cholly 3/10 448 days 48%
Milli 8/10 571 days 81%
Jocolau 10/10 571 days 83%
Roxie 9/10 601 days 80%
sarah penney 9/10 601 days 80%
Mini-K 8/10 660 days 75%
Camper 3/10 691 days 39%
Jen and Ian 8/10 722 days 70%
Paulo 7/10 875 days 53%
Dave 3/10 966 days 24%
Alan 8/10 1056 days 37%
Anna Swain 5/10 1209 days 19%
Marg Dale 6/10 1240 days 20%
Sandy 9/10 1301 days 19%
EvaBelle 7/10 1301 days 18%
Thorfinnss 8/10 1390 days 14%
Bluescruize 8/10 1421 days 12%
Serena 7/10 1756 days 3%
Max 7/10 1756 days 3%
Mery 5/10 1787 days 2%
Milly 6/10 1818 days 2%
Hemi236 8/10 1818 days 3%
James Ngatai 8/10 1818 days 3%
Jonas R. 6/10 2213 days 1%
Jane Wilkinson 10/10 2427 days 2%
Debbie Lesurf 9/10 2555 days 1%
Gary Milne 6/10 2596 days 1%
S Adams 8/10 2660 days 1%
Reinhard Mueller 8/10 2838 days 1%
Elaine Carter 9/10 3163 days 0%

Adjustments

No Adjustment

Several adjustments to the weighted average may be added to improve relevancy and credibility. Mangonui Lions Park does not meet the criteria for any of these adjustments to apply.

Balancing Adjustment

4.99% Adjustment

Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.

You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.

We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.

Final Ranking Score

79%

The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.