Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Bruce Pulman Park.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Bruce Pulman Park
Valid Reviews
25 Valid Reviews
The Bruce Pulman Park experience has a total of 26 reviews. There are 25 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 25 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 9 |
|
36% |
| 9/10 | 0 |
|
0% |
| 8/10 | 2 |
|
8% |
| 7/10 | 6 |
|
24% |
| 6/10 | 2 |
|
8% |
| 5/10 | 3 |
|
12% |
| 4/10 | 1 |
|
4% |
| 3/10 | 0 |
|
0% |
| 2/10 | 1 |
|
4% |
| 1/10 | 1 |
|
4% |
72.80% Average
The raw data average (mean) for all the Bruce Pulman Park valid reviews is 72.80% and is based on 25 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Weighted Average
55.79%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Marg Dale | 7/10 | 511 days | 100% |
| Ann | 2/10 | 723 days | 39% |
| Nova | 5/10 | 753 days | 64% |
| Mike Englisch | 1/10 | 753 days | 33% |
| Dave Kitson | 5/10 | 1026 days | 39% |
| Lana | 8/10 | 1363 days | 20% |
| Lisa | 8/10 | 1849 days | 4% |
| Phillip Sattler | 10/10 | 1849 days | 4% |
| Mike Sc | 7/10 | 1880 days | 4% |
| Chelsea | 7/10 | 2306 days | 3% |
| Nic | 7/10 | 2398 days | 3% |
| Mathieu Mauer | 7/10 | 2745 days | 2% |
| Monique Schreiner | 10/10 | 3055 days | 1% |
| Patrick Hawkey | 4/10 | 3082 days | 0% |
| Bianca Macri | 6/10 | 3119 days | 1% |
| Alice Craig | 6/10 | 3137 days | 1% |
| Andreea Scott | 10/10 | 3147 days | 1% |
| Goldfinger | 10/10 | 3157 days | 1% |
| Eric Beene | 10/10 | 3251 days | 1% |
| Kresten Skak | 7/10 | 3282 days | 1% |
| Juliana G | 5/10 | 3304 days | 0% |
| Tim Lowe | 10/10 | 3310 days | 1% |
| Nick Bay of Islands Campervans | 10/10 | 3327 days | 1% |
| Brian Carson | 10/10 | 3333 days | 1% |
| Jann Mittendorf | 10/10 | 3338 days | 1% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Bruce Pulman Park does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
17.37% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
73%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.