Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Mode Rentals.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Mode Rentals
Valid Reviews
201 Valid Reviews
The Mode Rentals experience has a total of 215 reviews. There are 201 valid reviews that are included when calculating the ranking score and 14 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Within these 201 valid reviews, the experience has 3 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 201 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 131 |
|
65% |
| 9/10 | 32 |
|
16% |
| 8/10 | 12 |
|
6% |
| 7/10 | 2 |
|
1% |
| 6/10 | 1 |
|
0% |
| 5/10 | 1 |
|
0% |
| 4/10 | 3 |
|
1% |
| 3/10 | 2 |
|
1% |
| 2/10 | 1 |
|
0% |
| 1/10 | 16 |
|
8% |
87.31% Average
The raw data average (mean) for all the Mode Rentals valid reviews is 87.31% and is based on 201 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Weighted Average
72.45%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Sheryl | 1/10 | 258 days | 55% |
| Kyle | 1/10 | 623 days | 45% |
| Mode are scammers | 6/10 | 683 days | 89% |
| David | 10/10 | 714 days | 100% |
| Junhong | 5/10 | 775 days | 71% |
| Graham | 2/10 | 898 days | 35% |
| David | 1/10 | 1079 days | 21% |
| Ruki Eddie | 3/10 | 1171 days | 23% |
| Shell G | 9/10 | 1232 days | 35% |
| Susan N | 10/10 | 1293 days | 30% |
| Lee MacDonald | 10/10 | 1293 days | 30% |
| Elizabeth S | 10/10 | 1354 days | 25% |
| Deb Weston | 1/10 | 1354 days | 10% |
| Yulene | 10/10 | 1413 days | 21% |
| Joanne Pryor | 10/10 | 1750 days | 7% |
| Arsalan | 1/10 | 1840 days | 3% |
| Ian Viney | 9/10 | 1870 days | 7% |
| Richard Williams | 9/10 | 1870 days | 7% |
| Vicki MacPherson | 10/10 | 1962 days | 7% |
| BWishart | 8/10 | 2115 days | 6% |
| MS | 9/10 | 2115 days | 6% |
| Jon Petrie | 9/10 | 2144 days | 6% |
| John Bassett | 10/10 | 2175 days | 6% |
| Bevan Read | 9/10 | 2175 days | 6% |
| Jenn Howell | 10/10 | 2175 days | 6% |
| Inoke Afeaki | 8/10 | 2175 days | 6% |
| Nigel Topping | 9/10 | 2206 days | 6% |
| Tomoko | 8/10 | 2206 days | 6% |
| LB | 10/10 | 2206 days | 6% |
| Alice | 10/10 | 2206 days | 6% |
| Henrik Gustafsson | 10/10 | 2206 days | 6% |
| Disappointed | 3/10 | 2206 days | 3% |
| Jane | 10/10 | 2206 days | 6% |
| Leisa Ferry | 10/10 | 2236 days | 6% |
| Mike | 8/10 | 2236 days | 6% |
| Frickelo | 10/10 | 2236 days | 6% |
| J Walters | 1/10 | 2267 days | 2% |
| Nienna | 1/10 | 2267 days | 2% |
| Neihana | 1/10 | 2420 days | 2% |
| Keriana | 1/10 | 2420 days | 2% |
| Robyn Cameron | 9/10 | 2450 days | 5% |
| Fil . f | 1/10 | 2481 days | 2% |
| Thilo Koehler | 1/10 | 2509 days | 2% |
| Florian Reindl | 1/10 | 2540 days | 2% |
| KL | 1/10 | 2571 days | 2% |
| Jodi I | 10/10 | 2571 days | 5% |
| David | 10/10 | 2571 days | 5% |
| Mel | 1/10 | 2601 days | 2% |
| Marz Rose Alan | 10/10 | 2662 days | 5% |
| Razz | 8/10 | 2662 days | 5% |
| Michael Roberts | 1/10 | 2724 days | 2% |
| Ian Kennedy | 9/10 | 2724 days | 4% |
| K Watkins | 10/10 | 2754 days | 4% |
| Anna Waiheke | 10/10 | 2815 days | 4% |
| joso | 4/10 | 2874 days | 3% |
| Scott Roger | 10/10 | 2905 days | 4% |
| George Stanley | 10/10 | 2905 days | 4% |
| Jeroen B | 10/10 | 2905 days | 4% |
| Martin Sotola | 10/10 | 2936 days | 4% |
| jadene aranui | 10/10 | 2966 days | 4% |
| Cindy Teghtmeyer | 8/10 | 2966 days | 4% |
| Chaten Garg | 10/10 | 3058 days | 4% |
| Kevin Hughes | 9/10 | 3089 days | 3% |
| Carl Page | 10/10 | 3119 days | 3% |
| andrew riddington | 9/10 | 3119 days | 3% |
| Leena Returns | 10/10 | 3119 days | 3% |
| Sanchita Sachdeva | 10/10 | 3150 days | 3% |
| Craig David | 10/10 | 3150 days | 3% |
| Ronald Jelsma | 10/10 | 3211 days | 3% |
| Kekoa Ledesma | 8/10 | 3239 days | 3% |
| Liezl Vervloet | 10/10 | 3270 days | 3% |
| Kenneth Barlow | 10/10 | 3331 days | 3% |
| Papa Mack | 10/10 | 3362 days | 3% |
| Christine Cole | 10/10 | 3362 days | 3% |
| alexandra lefebvre | 10/10 | 3362 days | 3% |
| Jipsy Jackson | 10/10 | 3423 days | 3% |
| Vanisha Goundar | 10/10 | 3423 days | 3% |
| Zoe Cole | 10/10 | 3454 days | 3% |
| Beth-Anne Bennett | 8/10 | 3484 days | 2% |
| Kyla Tinetti | 9/10 | 3484 days | 2% |
| Debra Panitz | 10/10 | 3484 days | 2% |
| Wayne Parsloe | 10/10 | 3515 days | 2% |
| shirley silby | 10/10 | 3545 days | 2% |
| Bron Bron | 10/10 | 3545 days | 2% |
| Denise Nortier | 10/10 | 3545 days | 2% |
| Gerhard van Emmenes | 10/10 | 3545 days | 2% |
| Torben Rosenberg | 10/10 | 3545 days | 2% |
| Milan Gagic | 10/10 | 3576 days | 2% |
| dave todd | 7/10 | 3576 days | 2% |
| Mario | 10/10 | 3576 days | 2% |
| Tomas Marcusson | 8/10 | 3576 days | 2% |
| Richard Heginbotham | 7/10 | 3605 days | 2% |
| Alex Macdonald | 9/10 | 3605 days | 2% |
| Emma Bennett | 10/10 | 3605 days | 2% |
| Marius | 10/10 | 3605 days | 2% |
| Kevin Bailey | 10/10 | 3605 days | 2% |
| Pierre CHONGUE | 9/10 | 3605 days | 2% |
| Robert Trezise | 9/10 | 3605 days | 2% |
| Dave Cockfoster | 9/10 | 3636 days | 2% |
| Michael Lee | 9/10 | 3636 days | 2% |
| Maggie Burgess | 10/10 | 3636 days | 2% |
| Lynollie Smith | 8/10 | 3636 days | 2% |
| Dodie | 4/10 | 3636 days | 1% |
| Ron&Ma Nicholls | 10/10 | 3636 days | 2% |
| paulmiles | 9/10 | 3636 days | 2% |
| Mark & Leigh Figgitt | 8/10 | 3636 days | 2% |
| ALLAN BARCLAY | 10/10 | 3636 days | 2% |
| lesley Drane | 10/10 | 3636 days | 2% |
| Rob Hazelden | 10/10 | 3636 days | 2% |
| Tina West | 10/10 | 3636 days | 2% |
| Catherine Jones | 9/10 | 3667 days | 2% |
| Rogan Mexted | 9/10 | 3667 days | 2% |
| Mikko Puro | 9/10 | 3697 days | 2% |
| Karen | 10/10 | 3697 days | 2% |
| Alex Bleasdale | 9/10 | 3697 days | 2% |
| Ray Strong | 10/10 | 3697 days | 2% |
| Mohit Mehta | 9/10 | 3728 days | 2% |
| C. Whittle | 4/10 | 3728 days | 1% |
| Keith Jones | 10/10 | 3728 days | 2% |
| Jen Boote | 10/10 | 3758 days | 2% |
| Tim Beresford | 8/10 | 3758 days | 2% |
| austraroma | 10/10 | 3789 days | 2% |
| AMRINDER SINGH | 10/10 | 3789 days | 2% |
| K Lee | 10/10 | 3789 days | 2% |
| Melani Mark | 10/10 | 3820 days | 2% |
| Karina Greenall | 10/10 | 3850 days | 1% |
| Cam Frenchy | 10/10 | 3850 days | 1% |
| Dan NIELSEN | 10/10 | 3850 days | 1% |
| Wood Family | 9/10 | 3850 days | 1% |
| Richard Drake | 10/10 | 3881 days | 1% |
| Ruth | 10/10 | 3881 days | 1% |
| Sivoki Nofoakifolau | 10/10 | 3881 days | 1% |
| Pranav Pota | 10/10 | 3911 days | 1% |
| rob c | 9/10 | 3911 days | 1% |
| hrhind | 10/10 | 3911 days | 1% |
| Oakley Miller | 10/10 | 3942 days | 1% |
| Mary Halligan | 9/10 | 3942 days | 1% |
| Rakesh Barabari | 10/10 | 3942 days | 1% |
| Richard Thomson | 10/10 | 3942 days | 1% |
| james wightman | 10/10 | 3942 days | 1% |
| Jean Capron | 10/10 | 3942 days | 1% |
| Adam | 10/10 | 3970 days | 1% |
| Rhonda steel | 10/10 | 3970 days | 1% |
| Peter Utting | 10/10 | 3970 days | 1% |
| Susan Chambers | 9/10 | 3970 days | 1% |
| Linda Johnstone | 10/10 | 3970 days | 1% |
| Karen Petersen | 10/10 | 3970 days | 1% |
| Michael Sutton | 10/10 | 4001 days | 1% |
| Jo Leo | 9/10 | 4001 days | 1% |
| Jen Turinui | 10/10 | 4001 days | 1% |
| Cheung Laikum | 10/10 | 4001 days | 1% |
| George Cowan | 10/10 | 4001 days | 1% |
| Gwatkin Ratnam | 10/10 | 4001 days | 1% |
| Susan | 10/10 | 4001 days | 1% |
| Sharon Ashby | 10/10 | 4001 days | 1% |
| sandeep singh | 10/10 | 4001 days | 1% |
| alisa taualofa | 10/10 | 4001 days | 1% |
| Sigurgeir Thoroddsen | 10/10 | 4001 days | 1% |
| Seini Ahoafi | 10/10 | 4001 days | 1% |
| nicole ramsey | 10/10 | 4001 days | 1% |
| Caroline Mayo | 10/10 | 4001 days | 1% |
| Hannes Danzl | 10/10 | 4032 days | 1% |
| Winzhi Loh | 10/10 | 4032 days | 1% |
| peterferry | 9/10 | 4032 days | 1% |
| Vad Boz | 10/10 | 4032 days | 1% |
| Karen | 10/10 | 4032 days | 1% |
| Cameron Spence | 10/10 | 4032 days | 1% |
| whitney girard | 10/10 | 4032 days | 1% |
| Jason Xie | 10/10 | 4062 days | 1% |
| funcowt | 10/10 | 4062 days | 1% |
| Andy Garner | 10/10 | 4062 days | 1% |
| Margie Jacobs | 10/10 | 4062 days | 1% |
| Carolyne Schwenke | 10/10 | 4062 days | 1% |
| Rob Geayley | 10/10 | 4062 days | 1% |
| ranginoomaara1670875 | 10/10 | 4062 days | 1% |
| Rebecca Meffin | 10/10 | 4062 days | 1% |
| Ants Kenneth | 9/10 | 4093 days | 1% |
| C Smith | 9/10 | 4093 days | 1% |
| Chris Mitchell | 10/10 | 4093 days | 1% |
| Dale | 10/10 | 4093 days | 1% |
| Patrick Repping | 10/10 | 4093 days | 1% |
| Steven Cofman | 10/10 | 4093 days | 1% |
| marisa liberato | 10/10 | 4093 days | 1% |
| Vaibs K | 10/10 | 4093 days | 1% |
| Karen Dugdale | 10/10 | 4123 days | 1% |
| Nicola Dawson | 10/10 | 4123 days | 1% |
| Dave Brash | 10/10 | 4123 days | 1% |
| SFh | 10/10 | 4154 days | 1% |
| Vivian Yin | 10/10 | 4185 days | 0% |
| Cora Colquhoun | 10/10 | 4185 days | 0% |
| Norman | 10/10 | 4307 days | 0% |
| Taase Falanaipupu | 10/10 | 4366 days | 0% |
| J F | 10/10 | 4366 days | 0% |
| ANNIE KOLIO | 10/10 | 4366 days | 0% |
| Bernie Law | 10/10 | 4488 days | 1% |
| hophop | 1/10 | 4611 days | 1% |
| LUI Malaysia | 10/10 | 4731 days | 1% |
| W_Cameron | 10/10 | 4884 days | 1% |
| Lena | 9/10 | 5849 days | 1% |
| Dave | 10/10 | 6101 days | 1% |
| Andria Davis | 10/10 | 6130 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Mode Rentals experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-5.60% Adjustment
Recent reviews reflect the experience as it currently operates. This means it's important to get fresh reviews. Some experiences discovered they could get a few good reviews and then, resting on their laurels, discourage any further reviews. This adjustment stimulates experiences to be positively involved in the review generating process and discourages them from manipulating the ranking system in this manner.
What constitutes a recent review is based on the how old it is, what type of experience it is applied to and and what time of year it currently is. Due to the seasonal nature of many businesses, what is considered recent is dynamically adjusted throughout the year.
There may be an adjustment if this experience hasn't received enough reviews within the last 42 days. The Mode Rentals experience has 0 recent rankings. Adjustments are according to the following table:
| Recent Reviews | Adjustment |
|---|---|
| 0 | -3.00% |
| 1 | -2.63% |
| 2 | -1.50% |
| 3 | -0.38% |
| 4 | -0.00% |
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Mode Rentals experience has been adjusted for 128 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 125 | -2.54% |
| 126 | -2.56% |
| 127 | -2.58% |
| 128 | -2.60% |
| 129 | -2.62% |
| 130 | -2.64% |
| 131 | -2.66% |
| … | … |
Balancing Adjustment
8.92% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
76%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.