Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Mode Rentals.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
![](data:image/svg+xml;utf8,<svg width="300" height="300" viewBox="0 0 300 300" xmlns="http://www.w3.org/2000/svg"><rect id="bg" width="300" height="300" fill="rgb(46,196,145)" /><path d="m 150 605 Q 206 94 -305 150 Q 206 206 150 -305 Q 94 206 605 150 Q 94 94 150 605 z" fill="rgb(70,136,0)" /><path d="m 150 515 Q 296 4 -215 150 Q 296 296 150 -215 Q 4 296 515 150 Q 4 4 150 515 z" fill="rgb(185,119,255)" /><path d="m 150 176 Q 165 135 124 150 Q 165 165 150 124 Q 135 165 176 150 Q 135 135 150 176 z" fill="rgb(209,59,110)" /></svg>)
Mode Rentals
Valid Reviews
200 Valid Reviews
The Mode Rentals experience has a total of 214 reviews. There are 200 valid reviews that are included when calculating the ranking score and 14 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Within these 200 valid reviews, the experience has 3 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 200 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 131 |
|
66% |
| 9/10 | 32 |
|
16% |
| 8/10 | 12 |
|
6% |
| 7/10 | 2 |
|
1% |
| 6/10 | 1 |
|
1% |
| 5/10 | 1 |
|
1% |
| 4/10 | 3 |
|
2% |
| 3/10 | 2 |
|
1% |
| 2/10 | 1 |
|
1% |
| 1/10 | 15 |
|
8% |
87.70% Average
The raw data average (mean) for all the Mode Rentals valid reviews is 87.70% and is based on 200 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Weighted Average
76.83%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Kyle | 1/10 | 362 days | 43% |
| Mode are scammers | 6/10 | 422 days | 88% |
| David | 10/10 | 453 days | 100% |
| Junhong | 5/10 | 514 days | 73% |
| Graham | 2/10 | 637 days | 40% |
| David | 1/10 | 818 days | 28% |
| Ruki Eddie | 3/10 | 910 days | 33% |
| Shell G | 9/10 | 971 days | 52% |
| Susan N | 10/10 | 1032 days | 46% |
| Lee MacDonald | 10/10 | 1032 days | 46% |
| Elizabeth S | 10/10 | 1093 days | 40% |
| Deb Weston | 1/10 | 1093 days | 16% |
| Yulene | 10/10 | 1152 days | 35% |
| Joanne Pryor | 10/10 | 1489 days | 13% |
| Arsalan | 1/10 | 1579 days | 4% |
| Ian Viney | 9/10 | 1609 days | 9% |
| Richard Williams | 9/10 | 1609 days | 9% |
| Vicki MacPherson | 10/10 | 1701 days | 7% |
| BWishart | 8/10 | 1854 days | 5% |
| MS | 9/10 | 1854 days | 6% |
| Jon Petrie | 9/10 | 1883 days | 5% |
| John Bassett | 10/10 | 1914 days | 5% |
| Bevan Read | 9/10 | 1914 days | 5% |
| Jenn Howell | 10/10 | 1914 days | 5% |
| Inoke Afeaki | 8/10 | 1914 days | 5% |
| Nigel Topping | 9/10 | 1945 days | 5% |
| Tomoko | 8/10 | 1945 days | 5% |
| LB | 10/10 | 1945 days | 5% |
| Alice | 10/10 | 1945 days | 5% |
| Henrik Gustafsson | 10/10 | 1945 days | 5% |
| Disappointed | 3/10 | 1945 days | 3% |
| Jane | 10/10 | 1945 days | 5% |
| Leisa Ferry | 10/10 | 1975 days | 5% |
| Mike | 8/10 | 1975 days | 5% |
| Frickelo | 10/10 | 1975 days | 5% |
| J Walters | 1/10 | 2006 days | 2% |
| Nienna | 1/10 | 2006 days | 2% |
| Neihana | 1/10 | 2159 days | 2% |
| Keriana | 1/10 | 2159 days | 2% |
| Robyn Cameron | 9/10 | 2189 days | 5% |
| Fil . f | 1/10 | 2220 days | 2% |
| Thilo Koehler | 1/10 | 2248 days | 2% |
| Florian Reindl | 1/10 | 2279 days | 2% |
| KL | 1/10 | 2310 days | 2% |
| Jodi I | 10/10 | 2310 days | 5% |
| David | 10/10 | 2310 days | 5% |
| Mel | 1/10 | 2340 days | 2% |
| Marz Rose Alan | 10/10 | 2401 days | 4% |
| Razz | 8/10 | 2401 days | 4% |
| Michael Roberts | 1/10 | 2463 days | 2% |
| Ian Kennedy | 9/10 | 2463 days | 4% |
| K Watkins | 10/10 | 2493 days | 4% |
| Anna Waiheke | 10/10 | 2554 days | 4% |
| joso | 4/10 | 2613 days | 3% |
| Scott Roger | 10/10 | 2644 days | 4% |
| George Stanley | 10/10 | 2644 days | 4% |
| Jeroen B | 10/10 | 2644 days | 4% |
| Martin Sotola | 10/10 | 2675 days | 4% |
| jadene aranui | 10/10 | 2705 days | 4% |
| Cindy Teghtmeyer | 8/10 | 2705 days | 4% |
| Chaten Garg | 10/10 | 2797 days | 3% |
| Kevin Hughes | 9/10 | 2828 days | 3% |
| Carl Page | 10/10 | 2858 days | 3% |
| andrew riddington | 9/10 | 2858 days | 3% |
| Leena Returns | 10/10 | 2858 days | 3% |
| Sanchita Sachdeva | 10/10 | 2889 days | 3% |
| Craig David | 10/10 | 2889 days | 3% |
| Ronald Jelsma | 10/10 | 2950 days | 3% |
| Kekoa Ledesma | 8/10 | 2978 days | 3% |
| Liezl Vervloet | 10/10 | 3009 days | 3% |
| Kenneth Barlow | 10/10 | 3070 days | 3% |
| Papa Mack | 10/10 | 3101 days | 3% |
| Christine Cole | 10/10 | 3101 days | 3% |
| alexandra lefebvre | 10/10 | 3101 days | 3% |
| Jipsy Jackson | 10/10 | 3162 days | 3% |
| Vanisha Goundar | 10/10 | 3162 days | 3% |
| Zoe Cole | 10/10 | 3193 days | 3% |
| Beth-Anne Bennett | 8/10 | 3223 days | 2% |
| Kyla Tinetti | 9/10 | 3223 days | 3% |
| Debra Panitz | 10/10 | 3223 days | 3% |
| Wayne Parsloe | 10/10 | 3254 days | 2% |
| shirley silby | 10/10 | 3284 days | 2% |
| Bron Bron | 10/10 | 3284 days | 2% |
| Denise Nortier | 10/10 | 3284 days | 2% |
| Gerhard van Emmenes | 10/10 | 3284 days | 2% |
| Torben Rosenberg | 10/10 | 3284 days | 2% |
| Milan Gagic | 10/10 | 3315 days | 2% |
| dave todd | 7/10 | 3315 days | 2% |
| Mario | 10/10 | 3315 days | 2% |
| Tomas Marcusson | 8/10 | 3315 days | 2% |
| Richard Heginbotham | 7/10 | 3344 days | 2% |
| Alex Macdonald | 9/10 | 3344 days | 2% |
| Emma Bennett | 10/10 | 3344 days | 2% |
| Marius | 10/10 | 3344 days | 2% |
| Kevin Bailey | 10/10 | 3344 days | 2% |
| Pierre CHONGUE | 9/10 | 3344 days | 2% |
| Robert Trezise | 9/10 | 3344 days | 2% |
| Dave Cockfoster | 9/10 | 3375 days | 2% |
| Michael Lee | 9/10 | 3375 days | 2% |
| Maggie Burgess | 10/10 | 3375 days | 2% |
| Lynollie Smith | 8/10 | 3375 days | 2% |
| Dodie | 4/10 | 3375 days | 1% |
| Ron&Ma Nicholls | 10/10 | 3375 days | 2% |
| paulmiles | 9/10 | 3375 days | 2% |
| Mark & Leigh Figgitt | 8/10 | 3375 days | 2% |
| ALLAN BARCLAY | 10/10 | 3375 days | 2% |
| lesley Drane | 10/10 | 3375 days | 2% |
| Rob Hazelden | 10/10 | 3375 days | 2% |
| Tina West | 10/10 | 3375 days | 2% |
| Catherine Jones | 9/10 | 3406 days | 2% |
| Rogan Mexted | 9/10 | 3406 days | 2% |
| Mikko Puro | 9/10 | 3436 days | 2% |
| Karen | 10/10 | 3436 days | 2% |
| Alex Bleasdale | 9/10 | 3436 days | 2% |
| Ray Strong | 10/10 | 3436 days | 2% |
| Mohit Mehta | 9/10 | 3467 days | 2% |
| C. Whittle | 4/10 | 3467 days | 1% |
| Keith Jones | 10/10 | 3467 days | 2% |
| Jen Boote | 10/10 | 3497 days | 2% |
| Tim Beresford | 8/10 | 3497 days | 2% |
| austraroma | 10/10 | 3528 days | 2% |
| AMRINDER SINGH | 10/10 | 3528 days | 2% |
| K Lee | 10/10 | 3528 days | 2% |
| Melani Mark | 10/10 | 3559 days | 2% |
| Karina Greenall | 10/10 | 3589 days | 2% |
| Cam Frenchy | 10/10 | 3589 days | 2% |
| Dan NIELSEN | 10/10 | 3589 days | 2% |
| Wood Family | 9/10 | 3589 days | 2% |
| Richard Drake | 10/10 | 3620 days | 2% |
| Ruth | 10/10 | 3620 days | 2% |
| Sivoki Nofoakifolau | 10/10 | 3620 days | 2% |
| Pranav Pota | 10/10 | 3650 days | 2% |
| rob c | 9/10 | 3650 days | 2% |
| hrhind | 10/10 | 3650 days | 2% |
| Oakley Miller | 10/10 | 3681 days | 2% |
| Mary Halligan | 9/10 | 3681 days | 2% |
| Rakesh Barabari | 10/10 | 3681 days | 2% |
| Richard Thomson | 10/10 | 3681 days | 2% |
| james wightman | 10/10 | 3681 days | 2% |
| Jean Capron | 10/10 | 3681 days | 2% |
| Adam | 10/10 | 3709 days | 1% |
| Rhonda steel | 10/10 | 3709 days | 1% |
| Peter Utting | 10/10 | 3709 days | 1% |
| Susan Chambers | 9/10 | 3709 days | 1% |
| Linda Johnstone | 10/10 | 3709 days | 1% |
| Karen Petersen | 10/10 | 3709 days | 1% |
| Michael Sutton | 10/10 | 3740 days | 1% |
| Jo Leo | 9/10 | 3740 days | 1% |
| Jen Turinui | 10/10 | 3740 days | 1% |
| Cheung Laikum | 10/10 | 3740 days | 1% |
| George Cowan | 10/10 | 3740 days | 1% |
| Gwatkin Ratnam | 10/10 | 3740 days | 1% |
| Susan | 10/10 | 3740 days | 1% |
| Sharon Ashby | 10/10 | 3740 days | 1% |
| sandeep singh | 10/10 | 3740 days | 1% |
| alisa taualofa | 10/10 | 3740 days | 1% |
| Sigurgeir Thoroddsen | 10/10 | 3740 days | 1% |
| Seini Ahoafi | 10/10 | 3740 days | 1% |
| nicole ramsey | 10/10 | 3740 days | 1% |
| Caroline Mayo | 10/10 | 3740 days | 1% |
| Hannes Danzl | 10/10 | 3771 days | 1% |
| Winzhi Loh | 10/10 | 3771 days | 1% |
| peterferry | 9/10 | 3771 days | 1% |
| Vad Boz | 10/10 | 3771 days | 1% |
| Karen | 10/10 | 3771 days | 1% |
| Cameron Spence | 10/10 | 3771 days | 1% |
| whitney girard | 10/10 | 3771 days | 1% |
| Jason Xie | 10/10 | 3801 days | 1% |
| funcowt | 10/10 | 3801 days | 1% |
| Andy Garner | 10/10 | 3801 days | 1% |
| Margie Jacobs | 10/10 | 3801 days | 1% |
| Carolyne Schwenke | 10/10 | 3801 days | 1% |
| Rob Geayley | 10/10 | 3801 days | 1% |
| ranginoomaara1670875 | 10/10 | 3801 days | 1% |
| Rebecca Meffin | 10/10 | 3801 days | 1% |
| Ants Kenneth | 9/10 | 3832 days | 1% |
| C Smith | 9/10 | 3832 days | 1% |
| Chris Mitchell | 10/10 | 3832 days | 1% |
| Dale | 10/10 | 3832 days | 1% |
| Patrick Repping | 10/10 | 3832 days | 1% |
| Steven Cofman | 10/10 | 3832 days | 1% |
| marisa liberato | 10/10 | 3832 days | 1% |
| Vaibs K | 10/10 | 3832 days | 1% |
| Karen Dugdale | 10/10 | 3862 days | 1% |
| Nicola Dawson | 10/10 | 3862 days | 1% |
| Dave Brash | 10/10 | 3862 days | 1% |
| SFh | 10/10 | 3893 days | 1% |
| Vivian Yin | 10/10 | 3924 days | 1% |
| Cora Colquhoun | 10/10 | 3924 days | 1% |
| Norman | 10/10 | 4046 days | 1% |
| Taase Falanaipupu | 10/10 | 4105 days | 1% |
| J F | 10/10 | 4105 days | 1% |
| ANNIE KOLIO | 10/10 | 4105 days | 1% |
| Bernie Law | 10/10 | 4227 days | 0% |
| hophop | 1/10 | 4350 days | 0% |
| LUI Malaysia | 10/10 | 4470 days | 1% |
| W_Cameron | 10/10 | 4623 days | 1% |
| Lena | 9/10 | 5588 days | 1% |
| Dave | 10/10 | 5840 days | 1% |
| Andria Davis | 10/10 | 5869 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Mode Rentals experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-6.79% Adjustment
Recent reviews reflect the experience as it currently operates. This means it's important to get fresh reviews. Some experiences discovered they could get a few good reviews and then, resting on their laurels, discourage any further reviews. This adjustment stimulates experiences to be positively involved in the review generating process and discourages them from manipulating the ranking system in this manner.
What constitutes a recent review is based on the how old it is, what type of experience it is applied to and and what time of year it currently is. Due to the seasonal nature of many businesses, what is considered recent is dynamically adjusted throughout the year.
There may be an adjustment if this experience hasn't received enough reviews within the last 59 days. The Mode Rentals experience has 0 recent rankings. Adjustments are according to the following table:
| Recent Reviews | Adjustment |
|---|---|
| 0 | -3.00% |
| 1 | -2.63% |
| 2 | -1.50% |
| 3 | -0.38% |
| 4 | -0.00% |
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Mode Rentals experience has been adjusted for 200 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 197 | -3.73% |
| 198 | -3.75% |
| 199 | -3.77% |
| 200 | -3.79% |
| 201 | -3.81% |
| 202 | -3.83% |
| 203 | -3.85% |
| … | … |
Balancing Adjustment
6.98% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
77%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.