Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Mode Rentals.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Mode Rentals
Valid Reviews
200 Valid Reviews
The Mode Rentals experience has a total of 211 reviews. There are 200 valid reviews that are included when calculating the ranking score and 11 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Within these 200 valid reviews, the experience has 3 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 200 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 131 |
|
66% |
| 9/10 | 32 |
|
16% |
| 8/10 | 12 |
|
6% |
| 7/10 | 2 |
|
1% |
| 6/10 | 1 |
|
1% |
| 5/10 | 1 |
|
1% |
| 4/10 | 3 |
|
2% |
| 3/10 | 2 |
|
1% |
| 2/10 | 1 |
|
1% |
| 1/10 | 15 |
|
8% |
87.70% Average
The raw data average (mean) for all the Mode Rentals valid reviews is 87.70% and is based on 200 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Weighted Average
77.64%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Kyle | 1/10 | 216 days | 42% |
| Mode are scammers | 6/10 | 276 days | 87% |
| David | 10/10 | 307 days | 100% |
| Junhong | 5/10 | 368 days | 74% |
| Graham | 2/10 | 491 days | 41% |
| David | 1/10 | 672 days | 32% |
| Ruki Eddie | 3/10 | 764 days | 38% |
| Shell G | 9/10 | 825 days | 64% |
| Susan N | 10/10 | 886 days | 58% |
| Lee MacDonald | 10/10 | 886 days | 58% |
| Elizabeth S | 10/10 | 947 days | 52% |
| Deb Weston | 1/10 | 947 days | 21% |
| Yulene | 10/10 | 1006 days | 46% |
| Joanne Pryor | 10/10 | 1343 days | 19% |
| Arsalan | 1/10 | 1433 days | 6% |
| Ian Viney | 9/10 | 1463 days | 13% |
| Richard Williams | 9/10 | 1463 days | 13% |
| Vicki MacPherson | 10/10 | 1555 days | 10% |
| BWishart | 8/10 | 1708 days | 6% |
| MS | 9/10 | 1708 days | 6% |
| Jon Petrie | 9/10 | 1737 days | 6% |
| John Bassett | 10/10 | 1768 days | 5% |
| Bevan Read | 9/10 | 1768 days | 5% |
| Jenn Howell | 10/10 | 1768 days | 5% |
| Inoke Afeaki | 8/10 | 1768 days | 5% |
| Nigel Topping | 9/10 | 1799 days | 5% |
| Tomoko | 8/10 | 1799 days | 5% |
| LB | 10/10 | 1799 days | 5% |
| Alice | 10/10 | 1799 days | 5% |
| Henrik Gustafsson | 10/10 | 1799 days | 5% |
| Disappointed | 3/10 | 1799 days | 3% |
| Jane | 10/10 | 1799 days | 5% |
| Leisa Ferry | 10/10 | 1829 days | 5% |
| Mike | 8/10 | 1829 days | 5% |
| Frickelo | 10/10 | 1829 days | 5% |
| J Walters | 1/10 | 1860 days | 2% |
| Nienna | 1/10 | 1860 days | 2% |
| Neihana | 1/10 | 2013 days | 2% |
| Keriana | 1/10 | 2013 days | 2% |
| Robyn Cameron | 9/10 | 2043 days | 5% |
| Fil . f | 1/10 | 2074 days | 2% |
| Thilo Koehler | 1/10 | 2102 days | 2% |
| Florian Reindl | 1/10 | 2133 days | 2% |
| KL | 1/10 | 2164 days | 2% |
| Jodi I | 10/10 | 2164 days | 4% |
| David | 10/10 | 2164 days | 4% |
| Mel | 1/10 | 2194 days | 2% |
| Marz Rose Alan | 10/10 | 2255 days | 4% |
| Razz | 8/10 | 2255 days | 4% |
| Michael Roberts | 1/10 | 2317 days | 2% |
| Ian Kennedy | 9/10 | 2317 days | 4% |
| K Watkins | 10/10 | 2347 days | 4% |
| Anna Waiheke | 10/10 | 2408 days | 4% |
| joso | 4/10 | 2467 days | 2% |
| Scott Roger | 10/10 | 2497 days | 4% |
| George Stanley | 10/10 | 2497 days | 4% |
| Jeroen B | 10/10 | 2498 days | 4% |
| Martin Sotola | 10/10 | 2528 days | 4% |
| jadene aranui | 10/10 | 2558 days | 4% |
| Cindy Teghtmeyer | 8/10 | 2558 days | 4% |
| Chaten Garg | 10/10 | 2650 days | 3% |
| Kevin Hughes | 9/10 | 2681 days | 3% |
| Carl Page | 10/10 | 2711 days | 3% |
| andrew riddington | 9/10 | 2711 days | 3% |
| Leena Returns | 10/10 | 2711 days | 3% |
| Sanchita Sachdeva | 10/10 | 2742 days | 3% |
| Craig David | 10/10 | 2742 days | 3% |
| Ronald Jelsma | 10/10 | 2803 days | 3% |
| Kekoa Ledesma | 8/10 | 2831 days | 3% |
| Liezl Vervloet | 10/10 | 2862 days | 3% |
| Kenneth Barlow | 10/10 | 2923 days | 3% |
| Papa Mack | 10/10 | 2954 days | 3% |
| Christine Cole | 10/10 | 2954 days | 3% |
| alexandra lefebvre | 10/10 | 2954 days | 3% |
| Jipsy Jackson | 10/10 | 3015 days | 3% |
| Vanisha Goundar | 10/10 | 3015 days | 3% |
| Zoe Cole | 10/10 | 3046 days | 3% |
| Beth-Anne Bennett | 8/10 | 3076 days | 3% |
| Kyla Tinetti | 9/10 | 3076 days | 3% |
| Debra Panitz | 10/10 | 3076 days | 3% |
| Wayne Parsloe | 10/10 | 3107 days | 3% |
| shirley silby | 10/10 | 3137 days | 2% |
| Bron Bron | 10/10 | 3137 days | 2% |
| Denise Nortier | 10/10 | 3137 days | 2% |
| Gerhard van Emmenes | 10/10 | 3137 days | 2% |
| Torben Rosenberg | 10/10 | 3137 days | 2% |
| Milan Gagic | 10/10 | 3168 days | 2% |
| dave todd | 7/10 | 3168 days | 2% |
| Mario | 10/10 | 3168 days | 2% |
| Tomas Marcusson | 8/10 | 3168 days | 2% |
| Richard Heginbotham | 7/10 | 3197 days | 2% |
| Alex Macdonald | 9/10 | 3197 days | 2% |
| Emma Bennett | 10/10 | 3197 days | 2% |
| Marius | 10/10 | 3197 days | 2% |
| Kevin Bailey | 10/10 | 3197 days | 2% |
| Pierre CHONGUE | 9/10 | 3198 days | 2% |
| Robert Trezise | 9/10 | 3198 days | 2% |
| Dave Cockfoster | 9/10 | 3228 days | 2% |
| Michael Lee | 9/10 | 3228 days | 2% |
| Maggie Burgess | 10/10 | 3228 days | 2% |
| Lynollie Smith | 8/10 | 3228 days | 2% |
| Dodie | 4/10 | 3228 days | 1% |
| Ron&Ma Nicholls | 10/10 | 3228 days | 2% |
| paulmiles | 9/10 | 3228 days | 2% |
| Mark & Leigh Figgitt | 8/10 | 3228 days | 2% |
| ALLAN BARCLAY | 10/10 | 3229 days | 2% |
| lesley Drane | 10/10 | 3229 days | 2% |
| Rob Hazelden | 10/10 | 3229 days | 2% |
| Tina West | 10/10 | 3229 days | 2% |
| Catherine Jones | 9/10 | 3259 days | 2% |
| Rogan Mexted | 9/10 | 3259 days | 2% |
| Mikko Puro | 9/10 | 3289 days | 2% |
| Karen | 10/10 | 3289 days | 2% |
| Alex Bleasdale | 9/10 | 3289 days | 2% |
| Ray Strong | 10/10 | 3289 days | 2% |
| Mohit Mehta | 9/10 | 3320 days | 2% |
| C. Whittle | 4/10 | 3320 days | 1% |
| Keith Jones | 10/10 | 3321 days | 2% |
| Jen Boote | 10/10 | 3350 days | 2% |
| Tim Beresford | 8/10 | 3350 days | 2% |
| austraroma | 10/10 | 3381 days | 2% |
| AMRINDER SINGH | 10/10 | 3381 days | 2% |
| K Lee | 10/10 | 3382 days | 2% |
| Melani Mark | 10/10 | 3413 days | 2% |
| Karina Greenall | 10/10 | 3442 days | 2% |
| Cam Frenchy | 10/10 | 3442 days | 2% |
| Dan NIELSEN | 10/10 | 3442 days | 2% |
| Wood Family | 9/10 | 3442 days | 2% |
| Richard Drake | 10/10 | 3473 days | 2% |
| Ruth | 10/10 | 3473 days | 2% |
| Sivoki Nofoakifolau | 10/10 | 3473 days | 2% |
| Pranav Pota | 10/10 | 3503 days | 2% |
| rob c | 9/10 | 3503 days | 2% |
| hrhind | 10/10 | 3503 days | 2% |
| Oakley Miller | 10/10 | 3534 days | 2% |
| Mary Halligan | 9/10 | 3534 days | 2% |
| Rakesh Barabari | 10/10 | 3534 days | 2% |
| Richard Thomson | 10/10 | 3534 days | 2% |
| james wightman | 10/10 | 3534 days | 2% |
| Jean Capron | 10/10 | 3534 days | 2% |
| Adam | 10/10 | 3562 days | 2% |
| Rhonda steel | 10/10 | 3562 days | 2% |
| Peter Utting | 10/10 | 3562 days | 2% |
| Susan Chambers | 9/10 | 3562 days | 2% |
| Linda Johnstone | 10/10 | 3562 days | 2% |
| Karen Petersen | 10/10 | 3562 days | 2% |
| Michael Sutton | 10/10 | 3593 days | 2% |
| Jo Leo | 9/10 | 3593 days | 1% |
| Jen Turinui | 10/10 | 3593 days | 2% |
| Cheung Laikum | 10/10 | 3593 days | 2% |
| George Cowan | 10/10 | 3593 days | 2% |
| Gwatkin Ratnam | 10/10 | 3593 days | 2% |
| Susan | 10/10 | 3593 days | 2% |
| Sharon Ashby | 10/10 | 3593 days | 2% |
| sandeep singh | 10/10 | 3593 days | 2% |
| alisa taualofa | 10/10 | 3593 days | 2% |
| Sigurgeir Thoroddsen | 10/10 | 3593 days | 2% |
| Seini Ahoafi | 10/10 | 3593 days | 2% |
| nicole ramsey | 10/10 | 3593 days | 2% |
| Caroline Mayo | 10/10 | 3594 days | 2% |
| Hannes Danzl | 10/10 | 3624 days | 1% |
| Winzhi Loh | 10/10 | 3624 days | 1% |
| peterferry | 9/10 | 3624 days | 1% |
| Vad Boz | 10/10 | 3624 days | 1% |
| Karen | 10/10 | 3624 days | 1% |
| Cameron Spence | 10/10 | 3624 days | 1% |
| whitney girard | 10/10 | 3624 days | 1% |
| Jason Xie | 10/10 | 3654 days | 1% |
| funcowt | 10/10 | 3654 days | 1% |
| Andy Garner | 10/10 | 3654 days | 1% |
| Margie Jacobs | 10/10 | 3654 days | 1% |
| Carolyne Schwenke | 10/10 | 3654 days | 1% |
| Rob Geayley | 10/10 | 3654 days | 1% |
| ranginoomaara1670875 | 10/10 | 3654 days | 1% |
| Rebecca Meffin | 10/10 | 3654 days | 1% |
| Ants Kenneth | 9/10 | 3685 days | 1% |
| C Smith | 9/10 | 3685 days | 1% |
| Chris Mitchell | 10/10 | 3685 days | 1% |
| Dale | 10/10 | 3685 days | 1% |
| Patrick Repping | 10/10 | 3685 days | 1% |
| Steven Cofman | 10/10 | 3685 days | 1% |
| marisa liberato | 10/10 | 3685 days | 1% |
| Vaibs K | 10/10 | 3685 days | 1% |
| Karen Dugdale | 10/10 | 3715 days | 1% |
| Nicola Dawson | 10/10 | 3716 days | 1% |
| Dave Brash | 10/10 | 3716 days | 1% |
| SFh | 10/10 | 3747 days | 1% |
| Vivian Yin | 10/10 | 3778 days | 1% |
| Cora Colquhoun | 10/10 | 3778 days | 1% |
| Norman | 10/10 | 3900 days | 1% |
| Taase Falanaipupu | 10/10 | 3958 days | 1% |
| J F | 10/10 | 3958 days | 1% |
| ANNIE KOLIO | 10/10 | 3958 days | 1% |
| Bernie Law | 10/10 | 4081 days | 1% |
| hophop | 1/10 | 4204 days | 0% |
| LUI Malaysia | 10/10 | 4324 days | 0% |
| W_Cameron | 10/10 | 4477 days | 1% |
| Lena | 9/10 | 5442 days | 1% |
| Dave | 10/10 | 5694 days | 1% |
| Andria Davis | 10/10 | 5723 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Mode Rentals experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-6.82% Adjustment
Recent reviews reflect the experience as it currently operates. This means it's important to get fresh reviews. Some experiences discovered they could get a few good reviews and then, resting on their laurels, discourage any further reviews. This adjustment stimulates experiences to be positively involved in the review generating process and discourages them from manipulating the ranking system in this manner.
What constitutes a recent review is based on the how old it is, what type of experience it is applied to and and what time of year it currently is. Due to the seasonal nature of many businesses, what is considered recent is dynamically adjusted throughout the year.
There may be an adjustment if this experience hasn't received enough reviews within the last 49 days. The Mode Rentals experience has 0 recent rankings. Adjustments are according to the following table:
| Recent Reviews | Adjustment |
|---|---|
| 0 | -3.00% |
| 1 | -2.63% |
| 2 | -1.50% |
| 3 | -0.38% |
| 4 | -0.00% |
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Mode Rentals experience has been adjusted for 196 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 193 | -3.76% |
| 194 | -3.78% |
| 195 | -3.80% |
| 196 | -3.82% |
| 197 | -3.84% |
| 198 | -3.86% |
| 199 | -3.87% |
| … | … |
Balancing Adjustment
6.55% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
77%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.