G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Mode Rentals.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Mode Rentals
Valid Reviews
200 Valid Reviews
The Mode Rentals experience has a total of 212 reviews. There are 200 valid reviews that are included when calculating the ranking score and 12 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Within these 200 valid reviews, the experience has 3 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 200 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 131 |
|
66% |
| 9/10 | 32 |
|
16% |
| 8/10 | 12 |
|
6% |
| 7/10 | 2 |
|
1% |
| 6/10 | 1 |
|
1% |
| 5/10 | 1 |
|
1% |
| 4/10 | 3 |
|
2% |
| 3/10 | 2 |
|
1% |
| 2/10 | 1 |
|
1% |
| 1/10 | 15 |
|
8% |
87.70% Average
The raw data average (mean) for all the Mode Rentals valid reviews is 87.70% and is based on 200 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Weighted Average
77.44%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Kyle | 1/10 | 247 days | 42% |
| Mode are scammers | 6/10 | 307 days | 87% |
| David | 10/10 | 338 days | 100% |
| Junhong | 5/10 | 399 days | 74% |
| Graham | 2/10 | 522 days | 41% |
| David | 1/10 | 703 days | 31% |
| Ruki Eddie | 3/10 | 795 days | 37% |
| Shell G | 9/10 | 856 days | 62% |
| Susan N | 10/10 | 917 days | 56% |
| Lee MacDonald | 10/10 | 917 days | 56% |
| Elizabeth S | 10/10 | 978 days | 49% |
| Deb Weston | 1/10 | 978 days | 20% |
| Yulene | 10/10 | 1037 days | 43% |
| Joanne Pryor | 10/10 | 1374 days | 18% |
| Arsalan | 1/10 | 1464 days | 5% |
| Ian Viney | 9/10 | 1494 days | 12% |
| Richard Williams | 9/10 | 1494 days | 12% |
| Vicki MacPherson | 10/10 | 1586 days | 9% |
| BWishart | 8/10 | 1739 days | 6% |
| MS | 9/10 | 1739 days | 6% |
| Jon Petrie | 9/10 | 1768 days | 5% |
| John Bassett | 10/10 | 1799 days | 5% |
| Bevan Read | 9/10 | 1799 days | 5% |
| Jenn Howell | 10/10 | 1799 days | 5% |
| Inoke Afeaki | 8/10 | 1799 days | 5% |
| Nigel Topping | 9/10 | 1830 days | 5% |
| Tomoko | 8/10 | 1830 days | 5% |
| LB | 10/10 | 1830 days | 5% |
| Alice | 10/10 | 1830 days | 5% |
| Henrik Gustafsson | 10/10 | 1830 days | 5% |
| Disappointed | 3/10 | 1830 days | 3% |
| Jane | 10/10 | 1830 days | 5% |
| Leisa Ferry | 10/10 | 1860 days | 5% |
| Mike | 8/10 | 1860 days | 5% |
| Frickelo | 10/10 | 1860 days | 5% |
| J Walters | 1/10 | 1891 days | 2% |
| Nienna | 1/10 | 1891 days | 2% |
| Neihana | 1/10 | 2044 days | 2% |
| Keriana | 1/10 | 2044 days | 2% |
| Robyn Cameron | 9/10 | 2074 days | 5% |
| Fil . f | 1/10 | 2105 days | 2% |
| Thilo Koehler | 1/10 | 2133 days | 2% |
| Florian Reindl | 1/10 | 2164 days | 2% |
| KL | 1/10 | 2195 days | 2% |
| Jodi I | 10/10 | 2195 days | 5% |
| David | 10/10 | 2195 days | 5% |
| Mel | 1/10 | 2225 days | 2% |
| Marz Rose Alan | 10/10 | 2286 days | 4% |
| Razz | 8/10 | 2286 days | 4% |
| Michael Roberts | 1/10 | 2348 days | 2% |
| Ian Kennedy | 9/10 | 2348 days | 4% |
| K Watkins | 10/10 | 2378 days | 4% |
| Anna Waiheke | 10/10 | 2439 days | 4% |
| joso | 4/10 | 2498 days | 3% |
| Scott Roger | 10/10 | 2528 days | 4% |
| George Stanley | 10/10 | 2528 days | 4% |
| Jeroen B | 10/10 | 2529 days | 4% |
| Martin Sotola | 10/10 | 2559 days | 4% |
| jadene aranui | 10/10 | 2589 days | 4% |
| Cindy Teghtmeyer | 8/10 | 2589 days | 4% |
| Chaten Garg | 10/10 | 2681 days | 4% |
| Kevin Hughes | 9/10 | 2712 days | 3% |
| Carl Page | 10/10 | 2742 days | 3% |
| andrew riddington | 9/10 | 2742 days | 3% |
| Leena Returns | 10/10 | 2742 days | 3% |
| Sanchita Sachdeva | 10/10 | 2773 days | 3% |
| Craig David | 10/10 | 2773 days | 3% |
| Ronald Jelsma | 10/10 | 2834 days | 3% |
| Kekoa Ledesma | 8/10 | 2862 days | 3% |
| Liezl Vervloet | 10/10 | 2893 days | 3% |
| Kenneth Barlow | 10/10 | 2954 days | 3% |
| Papa Mack | 10/10 | 2985 days | 3% |
| Christine Cole | 10/10 | 2985 days | 3% |
| alexandra lefebvre | 10/10 | 2985 days | 3% |
| Jipsy Jackson | 10/10 | 3046 days | 3% |
| Vanisha Goundar | 10/10 | 3046 days | 3% |
| Zoe Cole | 10/10 | 3077 days | 3% |
| Beth-Anne Bennett | 8/10 | 3107 days | 3% |
| Kyla Tinetti | 9/10 | 3107 days | 3% |
| Debra Panitz | 10/10 | 3107 days | 3% |
| Wayne Parsloe | 10/10 | 3138 days | 3% |
| shirley silby | 10/10 | 3168 days | 2% |
| Bron Bron | 10/10 | 3168 days | 2% |
| Denise Nortier | 10/10 | 3168 days | 2% |
| Gerhard van Emmenes | 10/10 | 3168 days | 2% |
| Torben Rosenberg | 10/10 | 3168 days | 2% |
| Milan Gagic | 10/10 | 3199 days | 2% |
| dave todd | 7/10 | 3199 days | 2% |
| Mario | 10/10 | 3199 days | 2% |
| Tomas Marcusson | 8/10 | 3199 days | 2% |
| Richard Heginbotham | 7/10 | 3228 days | 2% |
| Alex Macdonald | 9/10 | 3228 days | 2% |
| Emma Bennett | 10/10 | 3228 days | 2% |
| Marius | 10/10 | 3228 days | 2% |
| Kevin Bailey | 10/10 | 3228 days | 2% |
| Pierre CHONGUE | 9/10 | 3229 days | 2% |
| Robert Trezise | 9/10 | 3229 days | 2% |
| Dave Cockfoster | 9/10 | 3259 days | 2% |
| Michael Lee | 9/10 | 3259 days | 2% |
| Maggie Burgess | 10/10 | 3259 days | 2% |
| Lynollie Smith | 8/10 | 3259 days | 2% |
| Dodie | 4/10 | 3259 days | 1% |
| Ron&Ma Nicholls | 10/10 | 3259 days | 2% |
| paulmiles | 9/10 | 3259 days | 2% |
| Mark & Leigh Figgitt | 8/10 | 3259 days | 2% |
| ALLAN BARCLAY | 10/10 | 3260 days | 2% |
| lesley Drane | 10/10 | 3260 days | 2% |
| Rob Hazelden | 10/10 | 3260 days | 2% |
| Tina West | 10/10 | 3260 days | 2% |
| Catherine Jones | 9/10 | 3290 days | 2% |
| Rogan Mexted | 9/10 | 3290 days | 2% |
| Mikko Puro | 9/10 | 3320 days | 2% |
| Karen | 10/10 | 3320 days | 2% |
| Alex Bleasdale | 9/10 | 3320 days | 2% |
| Ray Strong | 10/10 | 3320 days | 2% |
| Mohit Mehta | 9/10 | 3351 days | 2% |
| C. Whittle | 4/10 | 3351 days | 1% |
| Keith Jones | 10/10 | 3352 days | 2% |
| Jen Boote | 10/10 | 3381 days | 2% |
| Tim Beresford | 8/10 | 3381 days | 2% |
| austraroma | 10/10 | 3412 days | 2% |
| AMRINDER SINGH | 10/10 | 3412 days | 2% |
| K Lee | 10/10 | 3413 days | 2% |
| Melani Mark | 10/10 | 3444 days | 2% |
| Karina Greenall | 10/10 | 3473 days | 2% |
| Cam Frenchy | 10/10 | 3473 days | 2% |
| Dan NIELSEN | 10/10 | 3473 days | 2% |
| Wood Family | 9/10 | 3473 days | 2% |
| Richard Drake | 10/10 | 3504 days | 2% |
| Ruth | 10/10 | 3504 days | 2% |
| Sivoki Nofoakifolau | 10/10 | 3504 days | 2% |
| Pranav Pota | 10/10 | 3534 days | 2% |
| rob c | 9/10 | 3534 days | 2% |
| hrhind | 10/10 | 3534 days | 2% |
| Oakley Miller | 10/10 | 3565 days | 2% |
| Mary Halligan | 9/10 | 3565 days | 2% |
| Rakesh Barabari | 10/10 | 3565 days | 2% |
| Richard Thomson | 10/10 | 3565 days | 2% |
| james wightman | 10/10 | 3565 days | 2% |
| Jean Capron | 10/10 | 3565 days | 2% |
| Adam | 10/10 | 3593 days | 2% |
| Rhonda steel | 10/10 | 3593 days | 2% |
| Peter Utting | 10/10 | 3593 days | 2% |
| Susan Chambers | 9/10 | 3593 days | 2% |
| Linda Johnstone | 10/10 | 3593 days | 2% |
| Karen Petersen | 10/10 | 3593 days | 2% |
| Michael Sutton | 10/10 | 3624 days | 2% |
| Jo Leo | 9/10 | 3624 days | 2% |
| Jen Turinui | 10/10 | 3624 days | 2% |
| Cheung Laikum | 10/10 | 3624 days | 2% |
| George Cowan | 10/10 | 3624 days | 2% |
| Gwatkin Ratnam | 10/10 | 3624 days | 2% |
| Susan | 10/10 | 3624 days | 2% |
| Sharon Ashby | 10/10 | 3624 days | 2% |
| sandeep singh | 10/10 | 3624 days | 2% |
| alisa taualofa | 10/10 | 3624 days | 2% |
| Sigurgeir Thoroddsen | 10/10 | 3624 days | 2% |
| Seini Ahoafi | 10/10 | 3624 days | 2% |
| nicole ramsey | 10/10 | 3624 days | 2% |
| Caroline Mayo | 10/10 | 3625 days | 2% |
| Hannes Danzl | 10/10 | 3655 days | 1% |
| Winzhi Loh | 10/10 | 3655 days | 1% |
| peterferry | 9/10 | 3655 days | 1% |
| Vad Boz | 10/10 | 3655 days | 1% |
| Karen | 10/10 | 3655 days | 1% |
| Cameron Spence | 10/10 | 3655 days | 1% |
| whitney girard | 10/10 | 3655 days | 1% |
| Jason Xie | 10/10 | 3685 days | 1% |
| funcowt | 10/10 | 3685 days | 1% |
| Andy Garner | 10/10 | 3685 days | 1% |
| Margie Jacobs | 10/10 | 3685 days | 1% |
| Carolyne Schwenke | 10/10 | 3685 days | 1% |
| Rob Geayley | 10/10 | 3685 days | 1% |
| ranginoomaara1670875 | 10/10 | 3685 days | 1% |
| Rebecca Meffin | 10/10 | 3685 days | 1% |
| Ants Kenneth | 9/10 | 3716 days | 1% |
| C Smith | 9/10 | 3716 days | 1% |
| Chris Mitchell | 10/10 | 3716 days | 1% |
| Dale | 10/10 | 3716 days | 1% |
| Patrick Repping | 10/10 | 3716 days | 1% |
| Steven Cofman | 10/10 | 3716 days | 1% |
| marisa liberato | 10/10 | 3716 days | 1% |
| Vaibs K | 10/10 | 3716 days | 1% |
| Karen Dugdale | 10/10 | 3746 days | 1% |
| Nicola Dawson | 10/10 | 3747 days | 1% |
| Dave Brash | 10/10 | 3747 days | 1% |
| SFh | 10/10 | 3778 days | 1% |
| Vivian Yin | 10/10 | 3809 days | 1% |
| Cora Colquhoun | 10/10 | 3809 days | 1% |
| Norman | 10/10 | 3931 days | 1% |
| Taase Falanaipupu | 10/10 | 3989 days | 1% |
| J F | 10/10 | 3989 days | 1% |
| ANNIE KOLIO | 10/10 | 3989 days | 1% |
| Bernie Law | 10/10 | 4112 days | 1% |
| hophop | 1/10 | 4235 days | 0% |
| LUI Malaysia | 10/10 | 4355 days | 0% |
| W_Cameron | 10/10 | 4508 days | 1% |
| Lena | 9/10 | 5473 days | 1% |
| Dave | 10/10 | 5725 days | 1% |
| Andria Davis | 10/10 | 5754 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Mode Rentals experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-7.07% Adjustment
Recent reviews reflect the experience as it currently operates. This means it's important to get fresh reviews. Some experiences discovered they could get a few good reviews and then, resting on their laurels, discourage any further reviews. This adjustment stimulates experiences to be positively involved in the review generating process and discourages them from manipulating the ranking system in this manner.
What constitutes a recent review is based on the how old it is, what type of experience it is applied to and and what time of year it currently is. Due to the seasonal nature of many businesses, what is considered recent is dynamically adjusted throughout the year.
There may be an adjustment if this experience hasn't received enough reviews within the last 42 days. The Mode Rentals experience has 0 recent rankings. Adjustments are according to the following table:
| Recent Reviews | Adjustment |
|---|---|
| 0 | -3.00% |
| 1 | -2.63% |
| 2 | -1.50% |
| 3 | -0.38% |
| 4 | -0.00% |
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Mode Rentals experience has been adjusted for 200 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 197 | -4.01% |
| 198 | -4.03% |
| 199 | -4.05% |
| 200 | -4.07% |
| 201 | -4.09% |
| 202 | -4.11% |
| 203 | -4.13% |
| … | … |
Balancing Adjustment
6.80% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
77%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.