G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Mode Rentals.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
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Mode Rentals
Valid Reviews
200 Valid Reviews
The Mode Rentals experience has a total of 214 reviews. There are 200 valid reviews that are included when calculating the ranking score and 14 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Within these 200 valid reviews, the experience has 3 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 200 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 131 |
|
66% |
| 9/10 | 32 |
|
16% |
| 8/10 | 12 |
|
6% |
| 7/10 | 2 |
|
1% |
| 6/10 | 1 |
|
1% |
| 5/10 | 1 |
|
1% |
| 4/10 | 3 |
|
2% |
| 3/10 | 2 |
|
1% |
| 2/10 | 1 |
|
1% |
| 1/10 | 15 |
|
8% |
87.70% Average
The raw data average (mean) for all the Mode Rentals valid reviews is 87.70% and is based on 200 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Weighted Average
76.79%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Kyle | 1/10 | 370 days | 43% |
| Mode are scammers | 6/10 | 430 days | 88% |
| David | 10/10 | 461 days | 100% |
| Junhong | 5/10 | 522 days | 73% |
| Graham | 2/10 | 645 days | 40% |
| David | 1/10 | 826 days | 28% |
| Ruki Eddie | 3/10 | 918 days | 32% |
| Shell G | 9/10 | 979 days | 52% |
| Susan N | 10/10 | 1040 days | 46% |
| Lee MacDonald | 10/10 | 1040 days | 46% |
| Elizabeth S | 10/10 | 1101 days | 40% |
| Deb Weston | 1/10 | 1101 days | 16% |
| Yulene | 10/10 | 1160 days | 34% |
| Joanne Pryor | 10/10 | 1497 days | 13% |
| Arsalan | 1/10 | 1587 days | 4% |
| Ian Viney | 9/10 | 1617 days | 8% |
| Richard Williams | 9/10 | 1617 days | 8% |
| Vicki MacPherson | 10/10 | 1709 days | 7% |
| BWishart | 8/10 | 1862 days | 5% |
| MS | 9/10 | 1862 days | 6% |
| Jon Petrie | 9/10 | 1891 days | 5% |
| John Bassett | 10/10 | 1922 days | 5% |
| Bevan Read | 9/10 | 1922 days | 5% |
| Jenn Howell | 10/10 | 1922 days | 5% |
| Inoke Afeaki | 8/10 | 1922 days | 5% |
| Nigel Topping | 9/10 | 1953 days | 5% |
| Tomoko | 8/10 | 1953 days | 5% |
| LB | 10/10 | 1953 days | 5% |
| Alice | 10/10 | 1953 days | 5% |
| Henrik Gustafsson | 10/10 | 1953 days | 5% |
| Disappointed | 3/10 | 1953 days | 3% |
| Jane | 10/10 | 1953 days | 5% |
| Leisa Ferry | 10/10 | 1983 days | 5% |
| Mike | 8/10 | 1983 days | 5% |
| Frickelo | 10/10 | 1983 days | 5% |
| J Walters | 1/10 | 2014 days | 2% |
| Nienna | 1/10 | 2014 days | 2% |
| Neihana | 1/10 | 2167 days | 2% |
| Keriana | 1/10 | 2167 days | 2% |
| Robyn Cameron | 9/10 | 2197 days | 5% |
| Fil . f | 1/10 | 2228 days | 2% |
| Thilo Koehler | 1/10 | 2256 days | 2% |
| Florian Reindl | 1/10 | 2287 days | 2% |
| KL | 1/10 | 2318 days | 2% |
| Jodi I | 10/10 | 2318 days | 5% |
| David | 10/10 | 2318 days | 5% |
| Mel | 1/10 | 2348 days | 2% |
| Marz Rose Alan | 10/10 | 2409 days | 4% |
| Razz | 8/10 | 2409 days | 4% |
| Michael Roberts | 1/10 | 2471 days | 2% |
| Ian Kennedy | 9/10 | 2471 days | 4% |
| K Watkins | 10/10 | 2501 days | 4% |
| Anna Waiheke | 10/10 | 2562 days | 4% |
| joso | 4/10 | 2621 days | 3% |
| Scott Roger | 10/10 | 2651 days | 4% |
| George Stanley | 10/10 | 2651 days | 4% |
| Jeroen B | 10/10 | 2652 days | 4% |
| Martin Sotola | 10/10 | 2682 days | 4% |
| jadene aranui | 10/10 | 2712 days | 4% |
| Cindy Teghtmeyer | 8/10 | 2712 days | 4% |
| Chaten Garg | 10/10 | 2804 days | 3% |
| Kevin Hughes | 9/10 | 2835 days | 3% |
| Carl Page | 10/10 | 2865 days | 3% |
| andrew riddington | 9/10 | 2865 days | 3% |
| Leena Returns | 10/10 | 2865 days | 3% |
| Sanchita Sachdeva | 10/10 | 2896 days | 3% |
| Craig David | 10/10 | 2896 days | 3% |
| Ronald Jelsma | 10/10 | 2957 days | 3% |
| Kekoa Ledesma | 8/10 | 2985 days | 3% |
| Liezl Vervloet | 10/10 | 3016 days | 3% |
| Kenneth Barlow | 10/10 | 3077 days | 3% |
| Papa Mack | 10/10 | 3108 days | 3% |
| Christine Cole | 10/10 | 3108 days | 3% |
| alexandra lefebvre | 10/10 | 3108 days | 3% |
| Jipsy Jackson | 10/10 | 3169 days | 3% |
| Vanisha Goundar | 10/10 | 3169 days | 3% |
| Zoe Cole | 10/10 | 3200 days | 3% |
| Beth-Anne Bennett | 8/10 | 3230 days | 2% |
| Kyla Tinetti | 9/10 | 3230 days | 3% |
| Debra Panitz | 10/10 | 3230 days | 3% |
| Wayne Parsloe | 10/10 | 3261 days | 2% |
| shirley silby | 10/10 | 3291 days | 2% |
| Bron Bron | 10/10 | 3291 days | 2% |
| Denise Nortier | 10/10 | 3291 days | 2% |
| Gerhard van Emmenes | 10/10 | 3291 days | 2% |
| Torben Rosenberg | 10/10 | 3291 days | 2% |
| Milan Gagic | 10/10 | 3322 days | 2% |
| dave todd | 7/10 | 3322 days | 2% |
| Mario | 10/10 | 3322 days | 2% |
| Tomas Marcusson | 8/10 | 3322 days | 2% |
| Richard Heginbotham | 7/10 | 3351 days | 2% |
| Alex Macdonald | 9/10 | 3351 days | 2% |
| Emma Bennett | 10/10 | 3351 days | 2% |
| Marius | 10/10 | 3351 days | 2% |
| Kevin Bailey | 10/10 | 3351 days | 2% |
| Pierre CHONGUE | 9/10 | 3352 days | 2% |
| Robert Trezise | 9/10 | 3352 days | 2% |
| Dave Cockfoster | 9/10 | 3382 days | 2% |
| Michael Lee | 9/10 | 3382 days | 2% |
| Maggie Burgess | 10/10 | 3382 days | 2% |
| Lynollie Smith | 8/10 | 3382 days | 2% |
| Dodie | 4/10 | 3382 days | 1% |
| Ron&Ma Nicholls | 10/10 | 3382 days | 2% |
| paulmiles | 9/10 | 3382 days | 2% |
| Mark & Leigh Figgitt | 8/10 | 3382 days | 2% |
| ALLAN BARCLAY | 10/10 | 3383 days | 2% |
| lesley Drane | 10/10 | 3383 days | 2% |
| Rob Hazelden | 10/10 | 3383 days | 2% |
| Tina West | 10/10 | 3383 days | 2% |
| Catherine Jones | 9/10 | 3413 days | 2% |
| Rogan Mexted | 9/10 | 3413 days | 2% |
| Mikko Puro | 9/10 | 3443 days | 2% |
| Karen | 10/10 | 3443 days | 2% |
| Alex Bleasdale | 9/10 | 3443 days | 2% |
| Ray Strong | 10/10 | 3443 days | 2% |
| Mohit Mehta | 9/10 | 3474 days | 2% |
| C. Whittle | 4/10 | 3474 days | 1% |
| Keith Jones | 10/10 | 3475 days | 2% |
| Jen Boote | 10/10 | 3504 days | 2% |
| Tim Beresford | 8/10 | 3504 days | 2% |
| austraroma | 10/10 | 3535 days | 2% |
| AMRINDER SINGH | 10/10 | 3535 days | 2% |
| K Lee | 10/10 | 3536 days | 2% |
| Melani Mark | 10/10 | 3567 days | 2% |
| Karina Greenall | 10/10 | 3596 days | 2% |
| Cam Frenchy | 10/10 | 3596 days | 2% |
| Dan NIELSEN | 10/10 | 3596 days | 2% |
| Wood Family | 9/10 | 3596 days | 2% |
| Richard Drake | 10/10 | 3627 days | 2% |
| Ruth | 10/10 | 3627 days | 2% |
| Sivoki Nofoakifolau | 10/10 | 3627 days | 2% |
| Pranav Pota | 10/10 | 3657 days | 2% |
| rob c | 9/10 | 3657 days | 2% |
| hrhind | 10/10 | 3657 days | 2% |
| Oakley Miller | 10/10 | 3688 days | 2% |
| Mary Halligan | 9/10 | 3688 days | 2% |
| Rakesh Barabari | 10/10 | 3688 days | 2% |
| Richard Thomson | 10/10 | 3688 days | 2% |
| james wightman | 10/10 | 3688 days | 2% |
| Jean Capron | 10/10 | 3688 days | 2% |
| Adam | 10/10 | 3716 days | 1% |
| Rhonda steel | 10/10 | 3716 days | 1% |
| Peter Utting | 10/10 | 3716 days | 1% |
| Susan Chambers | 9/10 | 3716 days | 1% |
| Linda Johnstone | 10/10 | 3716 days | 1% |
| Karen Petersen | 10/10 | 3716 days | 1% |
| Michael Sutton | 10/10 | 3747 days | 1% |
| Jo Leo | 9/10 | 3747 days | 1% |
| Jen Turinui | 10/10 | 3747 days | 1% |
| Cheung Laikum | 10/10 | 3747 days | 1% |
| George Cowan | 10/10 | 3747 days | 1% |
| Gwatkin Ratnam | 10/10 | 3747 days | 1% |
| Susan | 10/10 | 3747 days | 1% |
| Sharon Ashby | 10/10 | 3747 days | 1% |
| sandeep singh | 10/10 | 3747 days | 1% |
| alisa taualofa | 10/10 | 3747 days | 1% |
| Sigurgeir Thoroddsen | 10/10 | 3747 days | 1% |
| Seini Ahoafi | 10/10 | 3747 days | 1% |
| nicole ramsey | 10/10 | 3747 days | 1% |
| Caroline Mayo | 10/10 | 3748 days | 1% |
| Hannes Danzl | 10/10 | 3778 days | 1% |
| Winzhi Loh | 10/10 | 3778 days | 1% |
| peterferry | 9/10 | 3778 days | 1% |
| Vad Boz | 10/10 | 3778 days | 1% |
| Karen | 10/10 | 3778 days | 1% |
| Cameron Spence | 10/10 | 3778 days | 1% |
| whitney girard | 10/10 | 3778 days | 1% |
| Jason Xie | 10/10 | 3808 days | 1% |
| funcowt | 10/10 | 3808 days | 1% |
| Andy Garner | 10/10 | 3808 days | 1% |
| Margie Jacobs | 10/10 | 3808 days | 1% |
| Carolyne Schwenke | 10/10 | 3808 days | 1% |
| Rob Geayley | 10/10 | 3808 days | 1% |
| ranginoomaara1670875 | 10/10 | 3808 days | 1% |
| Rebecca Meffin | 10/10 | 3808 days | 1% |
| Ants Kenneth | 9/10 | 3839 days | 1% |
| C Smith | 9/10 | 3839 days | 1% |
| Chris Mitchell | 10/10 | 3839 days | 1% |
| Dale | 10/10 | 3839 days | 1% |
| Patrick Repping | 10/10 | 3839 days | 1% |
| Steven Cofman | 10/10 | 3839 days | 1% |
| marisa liberato | 10/10 | 3839 days | 1% |
| Vaibs K | 10/10 | 3839 days | 1% |
| Karen Dugdale | 10/10 | 3869 days | 1% |
| Nicola Dawson | 10/10 | 3870 days | 1% |
| Dave Brash | 10/10 | 3870 days | 1% |
| SFh | 10/10 | 3901 days | 1% |
| Vivian Yin | 10/10 | 3932 days | 1% |
| Cora Colquhoun | 10/10 | 3932 days | 1% |
| Norman | 10/10 | 4054 days | 1% |
| Taase Falanaipupu | 10/10 | 4112 days | 1% |
| J F | 10/10 | 4112 days | 1% |
| ANNIE KOLIO | 10/10 | 4112 days | 1% |
| Bernie Law | 10/10 | 4235 days | 0% |
| hophop | 1/10 | 4358 days | 0% |
| LUI Malaysia | 10/10 | 4478 days | 1% |
| W_Cameron | 10/10 | 4631 days | 1% |
| Lena | 9/10 | 5596 days | 1% |
| Dave | 10/10 | 5848 days | 1% |
| Andria Davis | 10/10 | 5877 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Mode Rentals experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-6.64% Adjustment
Recent reviews reflect the experience as it currently operates. This means it's important to get fresh reviews. Some experiences discovered they could get a few good reviews and then, resting on their laurels, discourage any further reviews. This adjustment stimulates experiences to be positively involved in the review generating process and discourages them from manipulating the ranking system in this manner.
What constitutes a recent review is based on the how old it is, what type of experience it is applied to and and what time of year it currently is. Due to the seasonal nature of many businesses, what is considered recent is dynamically adjusted throughout the year.
There may be an adjustment if this experience hasn't received enough reviews within the last 61 days. The Mode Rentals experience has 0 recent rankings. Adjustments are according to the following table:
| Recent Reviews | Adjustment |
|---|---|
| 0 | -3.00% |
| 1 | -2.63% |
| 2 | -1.50% |
| 3 | -0.38% |
| 4 | -0.00% |
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Mode Rentals experience has been adjusted for 200 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 197 | -3.59% |
| 198 | -3.61% |
| 199 | -3.63% |
| 200 | -3.64% |
| 201 | -3.66% |
| 202 | -3.68% |
| 203 | -3.70% |
| … | … |
Balancing Adjustment
6.92% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
77%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.