G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Mode Rentals.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Mode Rentals
Valid Reviews
200 Valid Reviews
The Mode Rentals experience has a total of 214 reviews. There are 200 valid reviews that are included when calculating the ranking score and 14 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Within these 200 valid reviews, the experience has 3 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 200 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 131 |
|
66% |
| 9/10 | 32 |
|
16% |
| 8/10 | 12 |
|
6% |
| 7/10 | 2 |
|
1% |
| 6/10 | 1 |
|
1% |
| 5/10 | 1 |
|
1% |
| 4/10 | 3 |
|
2% |
| 3/10 | 2 |
|
1% |
| 2/10 | 1 |
|
1% |
| 1/10 | 15 |
|
8% |
87.70% Average
The raw data average (mean) for all the Mode Rentals valid reviews is 87.70% and is based on 200 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Weighted Average
76.94%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Kyle | 1/10 | 340 days | 42% |
| Mode are scammers | 6/10 | 400 days | 88% |
| David | 10/10 | 431 days | 100% |
| Junhong | 5/10 | 492 days | 73% |
| Graham | 2/10 | 615 days | 40% |
| David | 1/10 | 796 days | 29% |
| Ruki Eddie | 3/10 | 888 days | 33% |
| Shell G | 9/10 | 949 days | 54% |
| Susan N | 10/10 | 1010 days | 48% |
| Lee MacDonald | 10/10 | 1010 days | 48% |
| Elizabeth S | 10/10 | 1071 days | 42% |
| Deb Weston | 1/10 | 1071 days | 17% |
| Yulene | 10/10 | 1130 days | 36% |
| Joanne Pryor | 10/10 | 1467 days | 14% |
| Arsalan | 1/10 | 1557 days | 4% |
| Ian Viney | 9/10 | 1587 days | 9% |
| Richard Williams | 9/10 | 1587 days | 9% |
| Vicki MacPherson | 10/10 | 1679 days | 7% |
| BWishart | 8/10 | 1832 days | 5% |
| MS | 9/10 | 1832 days | 5% |
| Jon Petrie | 9/10 | 1861 days | 5% |
| John Bassett | 10/10 | 1892 days | 5% |
| Bevan Read | 9/10 | 1892 days | 5% |
| Jenn Howell | 10/10 | 1892 days | 5% |
| Inoke Afeaki | 8/10 | 1892 days | 5% |
| Nigel Topping | 9/10 | 1923 days | 5% |
| Tomoko | 8/10 | 1923 days | 5% |
| LB | 10/10 | 1923 days | 5% |
| Alice | 10/10 | 1923 days | 5% |
| Henrik Gustafsson | 10/10 | 1923 days | 5% |
| Disappointed | 3/10 | 1923 days | 3% |
| Jane | 10/10 | 1923 days | 5% |
| Leisa Ferry | 10/10 | 1953 days | 5% |
| Mike | 8/10 | 1953 days | 5% |
| Frickelo | 10/10 | 1953 days | 5% |
| J Walters | 1/10 | 1984 days | 2% |
| Nienna | 1/10 | 1984 days | 2% |
| Neihana | 1/10 | 2137 days | 2% |
| Keriana | 1/10 | 2137 days | 2% |
| Robyn Cameron | 9/10 | 2167 days | 5% |
| Fil . f | 1/10 | 2198 days | 2% |
| Thilo Koehler | 1/10 | 2226 days | 2% |
| Florian Reindl | 1/10 | 2257 days | 2% |
| KL | 1/10 | 2288 days | 2% |
| Jodi I | 10/10 | 2288 days | 5% |
| David | 10/10 | 2288 days | 5% |
| Mel | 1/10 | 2318 days | 2% |
| Marz Rose Alan | 10/10 | 2379 days | 4% |
| Razz | 8/10 | 2379 days | 4% |
| Michael Roberts | 1/10 | 2441 days | 2% |
| Ian Kennedy | 9/10 | 2441 days | 4% |
| K Watkins | 10/10 | 2471 days | 4% |
| Anna Waiheke | 10/10 | 2532 days | 4% |
| joso | 4/10 | 2591 days | 3% |
| Scott Roger | 10/10 | 2622 days | 4% |
| George Stanley | 10/10 | 2622 days | 4% |
| Jeroen B | 10/10 | 2622 days | 4% |
| Martin Sotola | 10/10 | 2653 days | 4% |
| jadene aranui | 10/10 | 2683 days | 4% |
| Cindy Teghtmeyer | 8/10 | 2683 days | 4% |
| Chaten Garg | 10/10 | 2775 days | 3% |
| Kevin Hughes | 9/10 | 2806 days | 3% |
| Carl Page | 10/10 | 2836 days | 3% |
| andrew riddington | 9/10 | 2836 days | 3% |
| Leena Returns | 10/10 | 2836 days | 3% |
| Sanchita Sachdeva | 10/10 | 2867 days | 3% |
| Craig David | 10/10 | 2867 days | 3% |
| Ronald Jelsma | 10/10 | 2928 days | 3% |
| Kekoa Ledesma | 8/10 | 2956 days | 3% |
| Liezl Vervloet | 10/10 | 2987 days | 3% |
| Kenneth Barlow | 10/10 | 3048 days | 3% |
| Papa Mack | 10/10 | 3079 days | 3% |
| Christine Cole | 10/10 | 3079 days | 3% |
| alexandra lefebvre | 10/10 | 3079 days | 3% |
| Jipsy Jackson | 10/10 | 3140 days | 3% |
| Vanisha Goundar | 10/10 | 3140 days | 3% |
| Zoe Cole | 10/10 | 3171 days | 3% |
| Beth-Anne Bennett | 8/10 | 3201 days | 2% |
| Kyla Tinetti | 9/10 | 3201 days | 3% |
| Debra Panitz | 10/10 | 3201 days | 3% |
| Wayne Parsloe | 10/10 | 3232 days | 2% |
| shirley silby | 10/10 | 3262 days | 2% |
| Bron Bron | 10/10 | 3262 days | 2% |
| Denise Nortier | 10/10 | 3262 days | 2% |
| Gerhard van Emmenes | 10/10 | 3262 days | 2% |
| Torben Rosenberg | 10/10 | 3262 days | 2% |
| Milan Gagic | 10/10 | 3293 days | 2% |
| dave todd | 7/10 | 3293 days | 2% |
| Mario | 10/10 | 3293 days | 2% |
| Tomas Marcusson | 8/10 | 3293 days | 2% |
| Richard Heginbotham | 7/10 | 3322 days | 2% |
| Alex Macdonald | 9/10 | 3322 days | 2% |
| Emma Bennett | 10/10 | 3322 days | 2% |
| Marius | 10/10 | 3322 days | 2% |
| Kevin Bailey | 10/10 | 3322 days | 2% |
| Pierre CHONGUE | 9/10 | 3322 days | 2% |
| Robert Trezise | 9/10 | 3322 days | 2% |
| Dave Cockfoster | 9/10 | 3353 days | 2% |
| Michael Lee | 9/10 | 3353 days | 2% |
| Maggie Burgess | 10/10 | 3353 days | 2% |
| Lynollie Smith | 8/10 | 3353 days | 2% |
| Dodie | 4/10 | 3353 days | 1% |
| Ron&Ma Nicholls | 10/10 | 3353 days | 2% |
| paulmiles | 9/10 | 3353 days | 2% |
| Mark & Leigh Figgitt | 8/10 | 3353 days | 2% |
| ALLAN BARCLAY | 10/10 | 3353 days | 2% |
| lesley Drane | 10/10 | 3353 days | 2% |
| Rob Hazelden | 10/10 | 3353 days | 2% |
| Tina West | 10/10 | 3353 days | 2% |
| Catherine Jones | 9/10 | 3384 days | 2% |
| Rogan Mexted | 9/10 | 3384 days | 2% |
| Mikko Puro | 9/10 | 3414 days | 2% |
| Karen | 10/10 | 3414 days | 2% |
| Alex Bleasdale | 9/10 | 3414 days | 2% |
| Ray Strong | 10/10 | 3414 days | 2% |
| Mohit Mehta | 9/10 | 3445 days | 2% |
| C. Whittle | 4/10 | 3445 days | 1% |
| Keith Jones | 10/10 | 3445 days | 2% |
| Jen Boote | 10/10 | 3475 days | 2% |
| Tim Beresford | 8/10 | 3475 days | 2% |
| austraroma | 10/10 | 3506 days | 2% |
| AMRINDER SINGH | 10/10 | 3506 days | 2% |
| K Lee | 10/10 | 3506 days | 2% |
| Melani Mark | 10/10 | 3537 days | 2% |
| Karina Greenall | 10/10 | 3567 days | 2% |
| Cam Frenchy | 10/10 | 3567 days | 2% |
| Dan NIELSEN | 10/10 | 3567 days | 2% |
| Wood Family | 9/10 | 3567 days | 2% |
| Richard Drake | 10/10 | 3598 days | 2% |
| Ruth | 10/10 | 3598 days | 2% |
| Sivoki Nofoakifolau | 10/10 | 3598 days | 2% |
| Pranav Pota | 10/10 | 3628 days | 2% |
| rob c | 9/10 | 3628 days | 2% |
| hrhind | 10/10 | 3628 days | 2% |
| Oakley Miller | 10/10 | 3659 days | 2% |
| Mary Halligan | 9/10 | 3659 days | 2% |
| Rakesh Barabari | 10/10 | 3659 days | 2% |
| Richard Thomson | 10/10 | 3659 days | 2% |
| james wightman | 10/10 | 3659 days | 2% |
| Jean Capron | 10/10 | 3659 days | 2% |
| Adam | 10/10 | 3687 days | 1% |
| Rhonda steel | 10/10 | 3687 days | 1% |
| Peter Utting | 10/10 | 3687 days | 1% |
| Susan Chambers | 9/10 | 3687 days | 1% |
| Linda Johnstone | 10/10 | 3687 days | 1% |
| Karen Petersen | 10/10 | 3687 days | 1% |
| Michael Sutton | 10/10 | 3718 days | 1% |
| Jo Leo | 9/10 | 3718 days | 1% |
| Jen Turinui | 10/10 | 3718 days | 1% |
| Cheung Laikum | 10/10 | 3718 days | 1% |
| George Cowan | 10/10 | 3718 days | 1% |
| Gwatkin Ratnam | 10/10 | 3718 days | 1% |
| Susan | 10/10 | 3718 days | 1% |
| Sharon Ashby | 10/10 | 3718 days | 1% |
| sandeep singh | 10/10 | 3718 days | 1% |
| alisa taualofa | 10/10 | 3718 days | 1% |
| Sigurgeir Thoroddsen | 10/10 | 3718 days | 1% |
| Seini Ahoafi | 10/10 | 3718 days | 1% |
| nicole ramsey | 10/10 | 3718 days | 1% |
| Caroline Mayo | 10/10 | 3718 days | 1% |
| Hannes Danzl | 10/10 | 3749 days | 1% |
| Winzhi Loh | 10/10 | 3749 days | 1% |
| peterferry | 9/10 | 3749 days | 1% |
| Vad Boz | 10/10 | 3749 days | 1% |
| Karen | 10/10 | 3749 days | 1% |
| Cameron Spence | 10/10 | 3749 days | 1% |
| whitney girard | 10/10 | 3749 days | 1% |
| Jason Xie | 10/10 | 3779 days | 1% |
| funcowt | 10/10 | 3779 days | 1% |
| Andy Garner | 10/10 | 3779 days | 1% |
| Margie Jacobs | 10/10 | 3779 days | 1% |
| Carolyne Schwenke | 10/10 | 3779 days | 1% |
| Rob Geayley | 10/10 | 3779 days | 1% |
| ranginoomaara1670875 | 10/10 | 3779 days | 1% |
| Rebecca Meffin | 10/10 | 3779 days | 1% |
| Ants Kenneth | 9/10 | 3810 days | 1% |
| C Smith | 9/10 | 3810 days | 1% |
| Chris Mitchell | 10/10 | 3810 days | 1% |
| Dale | 10/10 | 3810 days | 1% |
| Patrick Repping | 10/10 | 3810 days | 1% |
| Steven Cofman | 10/10 | 3810 days | 1% |
| marisa liberato | 10/10 | 3810 days | 1% |
| Vaibs K | 10/10 | 3810 days | 1% |
| Karen Dugdale | 10/10 | 3840 days | 1% |
| Nicola Dawson | 10/10 | 3840 days | 1% |
| Dave Brash | 10/10 | 3840 days | 1% |
| SFh | 10/10 | 3871 days | 1% |
| Vivian Yin | 10/10 | 3902 days | 1% |
| Cora Colquhoun | 10/10 | 3902 days | 1% |
| Norman | 10/10 | 4024 days | 1% |
| Taase Falanaipupu | 10/10 | 4083 days | 1% |
| J F | 10/10 | 4083 days | 1% |
| ANNIE KOLIO | 10/10 | 4083 days | 1% |
| Bernie Law | 10/10 | 4205 days | 0% |
| hophop | 1/10 | 4328 days | 0% |
| LUI Malaysia | 10/10 | 4448 days | 1% |
| W_Cameron | 10/10 | 4601 days | 1% |
| Lena | 9/10 | 5566 days | 1% |
| Dave | 10/10 | 5818 days | 1% |
| Andria Davis | 10/10 | 5847 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Mode Rentals experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-7.07% Adjustment
Recent reviews reflect the experience as it currently operates. This means it's important to get fresh reviews. Some experiences discovered they could get a few good reviews and then, resting on their laurels, discourage any further reviews. This adjustment stimulates experiences to be positively involved in the review generating process and discourages them from manipulating the ranking system in this manner.
What constitutes a recent review is based on the how old it is, what type of experience it is applied to and and what time of year it currently is. Due to the seasonal nature of many businesses, what is considered recent is dynamically adjusted throughout the year.
There may be an adjustment if this experience hasn't received enough reviews within the last 56 days. The Mode Rentals experience has 0 recent rankings. Adjustments are according to the following table:
| Recent Reviews | Adjustment |
|---|---|
| 0 | -3.00% |
| 1 | -2.63% |
| 2 | -1.50% |
| 3 | -0.38% |
| 4 | -0.00% |
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Mode Rentals experience has been adjusted for 200 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 197 | -4.01% |
| 198 | -4.03% |
| 199 | -4.05% |
| 200 | -4.07% |
| 201 | -4.09% |
| 202 | -4.11% |
| 203 | -4.13% |
| … | … |
Balancing Adjustment
7.07% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
77%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.