Mode Rentals

200 Rankers Reviews

3 Face-to-Face

20 Rental Cars

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Vehicles

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    Mode Rentals

    Electric Cars

    5 Door hatchback

    Avoid high petrol prices with one of our electric vehicles, and recharge easily with over 20 charging stations situated in the Auckland area.

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    Mode Rentals

    Compact

    5 Door hatchback

    Toyota Yaris, Mazda Demio or similar

    For a little more comfort and style for your vehicle hire.

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    Mode Rentals

    Compact Economy

    5 Door hatchback

    Mazda Demio or similar

    Great for short or long trips, urban or rural, and with enough space to comfortably fit four adults (five at a squeeze), around New Zealand.

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    Mode Rentals

    Intermediate

    5 Door hatchback

    Great for short or long trips, urban or rural, and with enough space to comfortably fit five people. With the ambience of a new or near new vehicle.

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    Mode Rentals

    Intermediate Economy

    5 Door hatchback

    Great for short or long trips, urban or rural, and with enough space to comfortably fit five people.

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    Mode Rentals

    Family Sedan

    5 Door sedan

    Pay a little more than a compact and get ample space for a full car of people and luggage. Great for a business trip or holiday in comfort.

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    Mode Rentals

    Family Sedan Economy

    5 Door sedan

    Pay a little more than a compact and get ample space for a full car of people and luggage. Great for a business trip or holiday in comfort.

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    Mode Rentals

    Station Wagon

    5 Door station wagon

    The station wagon is a great choice if you’re after a fuel efficient and spacious vehicle.

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    Mode Rentals

    Station Wagon Economy

    5 Door station wagon

    Our economy range of station wagons are earlier models but also cheaper. They have great fuel efficiency and provide ample space for people and luggage.

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    Mode Rentals

    SUV

    5 Door SUV

    A great choice for a family or group needing a spacious and comfortable ride.

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    Mode Rentals

    Large SUV

    5 Door SUV

    Our large SUV is a step up with extra space and comfort.

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    Mode Rentals

    SUV Economy

    5 Door SUV

    Our most economical SUV experience.

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    Mode Rentals

    People Mover (8 Seater)

    5 Door van

    If you need space for more people and luggage, and the comfort and performance of a car, then a people mover is the way to go.

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    Mode Rentals

    Mini Bus (10 Seater)

    5 Door van

    If you have people to move around, and you want to do it yourself, our mini-buses are what you need.

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    Mode Rentals

    Mini Bus (12 Seater)

    5 Door van

    If you have people to move around, and you want to do it yourself, our mini-buses are what you need.

Maps

Photos

Information

Mode Rentals

Cars, SUVs and Minibuses to suit any trip and budget - Inspiring your journey, whatever your mode

Team Mode is here to help you throughout your travels in New Zealand. Whether you are running around the city or touring our breathtaking country, we have the vehicle for you and we are beside you all the way ensuring you can focus on making memories and immersing yourself in our amazing country.

We offer a free curtesy bus service from the airport to our nearby airport locations where the team will be there to greet you and your vehicle of choice will be waiting for you ready to take you on your adventure. You can be confident that Mode cars are well maintained and go through a Quality Inspection before every rental. Being a 100% Kiwi owned company we pride ourselves on our integrity, our level of service and commitment to our loyal customers.

Our minimum rental age is 18 years old, and the first 2 additional drivers are free.

We look forward to meeting you and welcoming you to our home – Kia ora!

Summer Hours (November - April)
Monday to Sunday 8:30am - 5:30pm

Winter Hours (May - October)
Monday to Sunday 9:00am - 5:00pm

After hour pick up and drop off is also available, please contact us for details and pre-booking.

Details

Feature Value Info

Organisation

Mode Rentals

Commercial organisation

Location

North IslandAuckland RegionAuckland

Categories

  • Activity__rental_carsRental Cars

Business Times

Summer Hours (November - April)
Monday to Sunday 8:30am - 5:30pm

Winter Hours (May - October)
Monday to Sunday 9:00am - 5:00pm

Directions

To Coordinates

Directions

Auckland Office

Directions

Wellington Office

Directions

Christchurch Office

Directions

Queenstown Township Office

Directions

Auckland Airport Office

Coordinates

-43.4857398242807

172.536843204763

Latitude
-43.4857398242807
Longitude
172.536843204763

Websites

Reviews

    • Pick up from Wellington Airport Shelly Bay.
    • Excellent service.
    • Great car rental place.
    • Great value for money.
    • Simple, uncomplicated, perfect!
    Rating Count Percentage
    10/10 131
    66%
    9/10 32
    16%
    8/10 12
    6%
    7/10 2
    1%
    6/10 1
    1%
    5/10 1
    1%
    4/10 3
    2%
    3/10 2
    1%
    2/10 1
    1%
    1/10 15
    8%
  • 5.0/5

    Had the privilege of dealing with Sahil.

    He was professional friendly helpful and a great personality. I was totally satisfied with the service and will never use another rental company. It’s an amazing company and Sahil is an amazing person

    Reviewed 10 months ago

    David's avatar

    David

    Customer

  • 4.5/5

    Will definitely use Mode Auckland car rentals again!

    Our flight got canceled & rebooked & when I rang Mode they were great at changing our pick up time & even offered an after hours service.

    Car was exactly what we booked, clean & ready when we arrived.

    Everything went smoothly with paperwork & all was emailed to me on collection.

    Airport transfers are an absolute plus also…..thanks Mode Auckland, you guys rock!!

    Reviewed about 2 years ago

    Shell G's avatar

    Shell G

    Customer

  • 5.0/5

    The Wellington office is a small office but the lady in the office was friendly and everything ready to go.

    We were picked up from Wellington airport and taken to the office.

    The car was exactly as ordered. And such a very reasonable price.Everything explained in full and easy to understand.

    We will definitely be using them again.

    Reviewed over 2 years ago

    Susan N's avatar

    Susan N

    Customer

  • 5.0/5

    Had an amazing experience with this company.

    Yep they're cheap, and that did make us a little nervous, but we have nothing but good things to say. Car was great, service was prompt, flexible and helpful. We would definitely use them again.

    Reviewed over 2 years ago

    Lee MacDonald's avatar

    Lee MacDonald

    Customer

  • 5.0/5

    FABULOUS service.

    They TOTALLY exceeded all expectations. I got a cracked windscreen, I had not taken any extra insurance so it was completely my responsibility to deal with this. I called to let them know what had happened.

    I had a car from Wellington branch but was in Auckland. Mode took care of everything for me - gave me a substitute car to use for my entire booking. Organised the repair of the windscreen. They altered my booking for me, when they did not need to. They were very prompt, very efficient, kind and attentive. Their rates are also extremely cost effective. What an AWESOME company.

    Reviewed over 2 years ago

    Elizabeth S's avatar

    Elizabeth S

    Customer

  • 5.0/5

    Good economical Yaris, well maintained and clean.

    Service was good,had issue with Debit Card not working Online but they sorted. Shuttle service to airport. Will use again.

    Reviewed over 2 years ago

    Yulene's avatar

    Yulene

    Customer

  • 0.5/5

    Put simply - pay a bit more money and go somewhere else.

    We hired with Mode for 2 weeks taking a car from Auckland to Queenstown. The price was extremely reasonable and the pick up etc. could not be faulted.

    Unfortunately, while driving in NZ the rear passenger tyre completely blew out. To summarise the support given, we had to pay for the AA call out fee then also arrange for a replacement tyre to be fitted on Good Friday - this cost us in excess of £400 and took out an entire day of our trip. Note that for Mode it is the customer's responsibility to replace the tyre regardless of cause and it is clearly stated in the Ts and Cs so we accepted this.

    We returned the car, however, and then upon return 2 weeks later, was hit by a bill for a further £500. Despite the AA mechanic reporting there may have been damage to the fuel breather hose (unclear whether this was due to the tyre at all), Mode had charged us to replace the entire fuel tank. I only found this out originally as they had charged my credit card without telling me, then later they just sent an invoice with the amount. Only upon request, did they send me a document that they had in fact taken the liberty to replace the entire fuel tank. It seems highly disingenuous that they can just bill you whatever they see fit and you have no defence whatsoever.

    A word of advice: if you do decide to go with them, get some seriously good insurance.

    Reviewed 7 months ago

    Kyle's avatar

    Kyle

    Customer

  • 5.0/5

    Fantastic service from the Christchurch team, very helpful for a late pick up, car great, great price, Highly recommend.

    Reviewed over 3 years ago

    Joanne Pryor's avatar

    Joanne Pryor

    Customer

  • 4.5/5

    MODE Car Rentals Auckland are a great service.

    I have used their services over some years now when i return to NZ. Great value for money and never had any trouble with the vehicles, i have always been very happy with their cleanliness, and standard. The customer service is also very amenable, friendly and kind.

    Just a couple of feedbacks...The Auckland CBD pick-up was super hard to find and if i had been told to go to the MODE counter INSIDE the railway station i wouldn't have got lost. Also, since i am usually arriving internationally i often don't bother with a NZ phone sim card and therefore do not have GPS. I know it's old fashioned but a map in the glovebox would be great.

    I will continue to choose MODE, best in NZ in my opinion.

    Reviewed almost 4 years ago and experienced in November 2020

    Richard Williams's avatar

    Richard Williams

    Customer

  • 5.0/5

    The best rental car company we have used in New Zealand.

    Very welcoming staff who are extremely helpful :) We will most definitely be back.

    Thank you

    Reviewed almost 6 years ago

    Jodi I's avatar

    Jodi I

    Customer

    Thanks for the review Jodi! ~ Matt, The Mode Team

    NEW ZEALAND
    Mode Rentals's avatar

    Mode Rentals

    Representative

  • 0.5/5

    Put simply - pay a bit more money and go somewhere else.

    We hired with Mode for 2 weeks taking a car from Auckland to Queenstown. The price was extremely reasonable and the pick up etc. could not be faulted.

    Unfortunately, while driving in NZ the rear passenger tyre completely blew out. To summarise the support given, we had to pay for the AA call out fee then also arrange for a replacement tyre to be fitted on Good Friday - this cost us in excess of £400 and took out an entire day of our trip. Note that for Mode it is the customer's responsibility to replace the tyre regardless of cause and it is clearly stated in the Ts and Cs so we accepted this.

    We returned the car, however, and then upon return 2 weeks later, was hit by a bill for a further £500. Despite the AA mechanic reporting there may have been damage to the fuel breather hose (unclear whether this was due to the tyre at all), Mode had charged us to replace the entire fuel tank. I only found this out originally as they had charged my credit card without telling me, then later they just sent an invoice with the amount. Only upon request, did they send me a document that they had in fact taken the liberty to replace the entire fuel tank. It seems highly disingenuous that they can just bill you whatever they see fit and you have no defence whatsoever.

    A word of advice: if you do decide to go with them, get some seriously good insurance.

    Reviewed 7 months ago

    Kyle's avatar

    Kyle

    Customer

  • 3.0/5

    Do not trust.

    Did a tranfercar job for this fraudster organisation. They gave me a car with a crack in the windscreen by the rego sticker. By the time I got from Wellington to Auckland, the crack had spread to along the top of the rego sticker and now these scammers are saying $600. This is what you call a scam. Like they have no brains in there heads to work out what happens when they don't get there cracks in there windscreens fixed

    Reviewed 7 months ago

  • 5.0/5

    Had the privilege of dealing with Sahil.

    He was professional friendly helpful and a great personality. I was totally satisfied with the service and will never use another rental company. It’s an amazing company and Sahil is an amazing person

    Reviewed 10 months ago

    David's avatar

    David

    Customer

  • 2.5/5

    Car is clean and reliable.

    However, be careful of choosing the option for a guaranteed model and paying extra. I chose a guaranteed 2018-2020 model Toyota Corolla Hatch and i got an older model instead. When i emailed in to check, they said the model is registered in 2018, hence it's the correct model. This is extremely misleading, especially when they are charging extra for a guaranteed model.

    Reviewed 12 months ago

    Junhong's avatar

    Junhong

    Customer

  • 1.0/5

    Car I was rented rav4 2018 had 4 defect tyres unknown to me , we drove 3hrs to hokitika where the rear tyre blew out!

    Rung mode who said it was my problem and im responsible even tho i had peace of mind insurance and was on a highway...took it to bridgestone who discovered all tyres were old and defect! Mode is lucky no one was hurt as he would have found himself in court...didnt like his attitude and tried to blame me which i couldnt believe ...trye shop found nothing i had run over and tyres were just old and cracked.

    Will not use mode again.

    Reviewed over 1 year ago

    Graham's avatar

    Graham

    Customer

  • 0.5/5

    Late email to tell me that i could not pick-up the vehicle as expected because the bond had been declined.

    The office was closed and I was with my 3 kids and my wife at the airport, with no solution. We took a taxi ($$$) to our hotel, then I went to Mode rentals the day after to pick-up the vehicle... Poor service at the desk, no excuses, no Booster seat in the car at first... But invoice overloaded with "after-hours fee" (????) So disappointed. I will never go with Mode rentals again...

    Reviewed over 1 year ago

    David's avatar

    David

    Customer

  • 1.5/5

    We arrived from Auckland to Wellington for a function and discovered that the car allocated had a puncture.

    This was a 6 seater.They were very unhelpful till we demanded that they do something about it. First they said they didn't have AA membership, then they said it will take an hour... so forth. Finally we managed to get two cars where we had to pay parking for two cars, petrol for two cars etc. Also we spent so much time trying yo get some transport we were very late for our function. When we returned they were just as bad. I honestly would not reccommend them at all. We go to Wellington a bit and hire cars. We will never go there again, and we have told dozens of people about our terrible experience.

    Reviewed about 2 years ago

    Ruki Eddie 's avatar

    Ruki Eddie

    Customer

  • 4.5/5

    Will definitely use Mode Auckland car rentals again!

    Our flight got canceled & rebooked & when I rang Mode they were great at changing our pick up time & even offered an after hours service.

    Car was exactly what we booked, clean & ready when we arrived.

    Everything went smoothly with paperwork & all was emailed to me on collection.

    Airport transfers are an absolute plus also…..thanks Mode Auckland, you guys rock!!

    Reviewed about 2 years ago

    Shell G's avatar

    Shell G

    Customer

  • 5.0/5

    Had an amazing experience with this company.

    Yep they're cheap, and that did make us a little nervous, but we have nothing but good things to say. Car was great, service was prompt, flexible and helpful. We would definitely use them again.

    Reviewed over 2 years ago

    Lee MacDonald's avatar

    Lee MacDonald

    Customer

  • 5.0/5

    The Wellington office is a small office but the lady in the office was friendly and everything ready to go.

    We were picked up from Wellington airport and taken to the office.

    The car was exactly as ordered. And such a very reasonable price.Everything explained in full and easy to understand.

    We will definitely be using them again.

    Reviewed over 2 years ago

    Susan N's avatar

    Susan N

    Customer

  • 0.5/5

    I booked online from London through Holiday Autos.

    When I got to the Auckland city pick up I was told by Mode as I had no NZ phone number they could not rent to me. I found this surprising but as I was jet lagged and had not been in NZ I accepted despite thinking it was odd. I did confirm I would not get charged. I went to Ezi who rented to be straight away. Do not touch mode or holiday autos. They debited by credit card company after denying me a car. I have reported it but they basically ignore me.

    Reviewed over 2 years ago

    Deb Weston's avatar

    Deb Weston

    Customer

  • 5.0/5

    FABULOUS service.

    They TOTALLY exceeded all expectations. I got a cracked windscreen, I had not taken any extra insurance so it was completely my responsibility to deal with this. I called to let them know what had happened.

    I had a car from Wellington branch but was in Auckland. Mode took care of everything for me - gave me a substitute car to use for my entire booking. Organised the repair of the windscreen. They altered my booking for me, when they did not need to. They were very prompt, very efficient, kind and attentive. Their rates are also extremely cost effective. What an AWESOME company.

    Reviewed over 2 years ago

    Elizabeth S's avatar

    Elizabeth S

    Customer

  • 5.0/5

    Good economical Yaris, well maintained and clean.

    Service was good,had issue with Debit Card not working Online but they sorted. Shuttle service to airport. Will use again.

    Reviewed over 2 years ago

    Yulene's avatar

    Yulene

    Customer

  • 5.0/5

    Fantastic service from the Christchurch team, very helpful for a late pick up, car great, great price, Highly recommend.

    Reviewed over 3 years ago

    Joanne Pryor's avatar

    Joanne Pryor

    Customer

  • 4.5/5

    MODE Car Rentals Auckland are a great service.

    I have used their services over some years now when i return to NZ. Great value for money and never had any trouble with the vehicles, i have always been very happy with their cleanliness, and standard. The customer service is also very amenable, friendly and kind.

    Just a couple of feedbacks...The Auckland CBD pick-up was super hard to find and if i had been told to go to the MODE counter INSIDE the railway station i wouldn't have got lost. Also, since i am usually arriving internationally i often don't bother with a NZ phone sim card and therefore do not have GPS. I know it's old fashioned but a map in the glovebox would be great.

    I will continue to choose MODE, best in NZ in my opinion.

    Reviewed almost 4 years ago and experienced in November 2020

    Richard Williams's avatar

    Richard Williams

    Customer

  • 4.5/5

    Got a car at Wellington airport.

    Took about 10 mins from calling Mode until the shuttle van arrived, then less than 10 min ride to their depot, which is basic but functional. No problems with the car, and returning it was just as straightforward.

    Reviewed almost 4 years ago

    Ian Viney's avatar

    Ian Viney

    Customer

  • 0.5/5

    Warning: this company is a Cowboy Trader.

    I booked a rental car with them for 11 days. They give me 2 options upon picking up the car: a) pay extra; b) we cancel the booking without a refund. Now we have a court hearing for the refund!

    Reviewed almost 4 years ago

    Arsalan's avatar

    Arsalan

    Customer

  • 5.0/5

    I used Mode Car rentals in Auckland and they were absolutely amazing.

    As I was travelling on my own they made the process very easy and hassle free.

    Reviewed about 4 years ago

    Vicki MacPherson's avatar

    Vicki MacPherson

    Customer

  • 4.5/5

    I rented a mini 2 birth camper (a Honda Partner) initially for three weeks, then extended rental for another ten days or so (threw away my return ticket, and replaced it with a cheap one way to USA — my

    home is Canada). I loved the car, peppy, easy to drive and park, inconspicuous (unlike a true camper). Initially I was provided with an air mattress—it had a leak and took up too much space. Thanks to Matthew I easily arranged a swop for foam pads. I was travelling with a woman friend for the first few weeks and we always booked an Airbnb, occasionally I used the Honda as second bedroom if I wanted my own space, or to sleep near a beach, during those weeks. Once my friend departed, I was sleeping in the Honda and not booking an Airbnb four nites out of five. Loved being able to find seclude places to park overnight, not having to plan out where I would spend the night more than a few hours before nightfall, and when sleeping in the vehicle, not being obvious that the vehicle was a habitation. [I am 75 years old, a fairly experienced camper, and well able to afford a hotel.]

    Only reason I am giving a 9 rather than a 10: when I extended my booking on phone I was told that I would get email confirmation, didn’t get one, and I was left anxious over a weekend (exact details here may be off). Employees are personable, kindly, but sometimes paperwork follow thru may be lacking or sloppy. Small inconvenience, but be prepared.

    Reviewed over 4 years ago and experienced in February 2020

    Jon Petrie's avatar

    Jon Petrie

    Customer

  • 4.5/5

    My experience with Mode car rentals was overall very good and was excellent value for money.

    The man who picked me up from the airport was lovely and very informative. The car itself was fantastic and I had no issues at all. My only annoyance was with the drop off. I arrived to return the car and was waiting for around 10-15 minutes to only to be told I had to drop it off at another location as there was no shuttle bus running from the office. I was in quite a rush and had to reload my car with all my luggage, drive to the alternate drop off and then proceed to wait 15 minutes for the next shuttle bus to leave. It was quite inconvenient and stressful, but all of the staff members I dealt with were lovely and the car it’s self was fantastic. I would definitely choose mode rentals again, but ensure to allow extra time when dropping back the vehicle

    Reviewed over 4 years ago

    MS's avatar

    MS

    Customer

  • 4.0/5

    I had a very positive experience renting from Mode.

    I rented a small car for 3 months. Lauren, at the downtown office, went far beyond the call of duty in making sure that any issues were taken care of. I would certainly rent from them again.

    Reviewed over 4 years ago

    BWishart's avatar

    BWishart

    Customer

  • 5.0/5

    We were very impressed with Mode Rentals.

    Their communication was friendly and prompt and the car was very good. We asked if we could collect the car a couple of days earlier than our original booking, so extending the rental period to almost 6 weeks, and this was arranged quickly and with no problems at all. They organised a shuttle to take us to the airport after we had dropped the car off which was very helpful.

    I would recommend them.

    Reviewed over 4 years ago and experienced in December 2019

    Jane's avatar

    Jane

    Customer

    Thanks for the review Jane! We're always happy to offer our customer's flexibility with their bookings, and we're stoked to hear you had a great time visiting New Zealand. Hope to see you on our shores again soon!

    NEW ZEALAND
    Mode Rentals's avatar

    Mode Rentals

    Representative

  • 4.0/5

    Pick up from Wellington Airport Shelly Bay.

    Tidy and professional young company that gives established rental companies a decent challenge. Worth taking them on to keep the competition honest.

    Reviewed almost 5 years ago

    Inoke Afeaki 's avatar

    Inoke Afeaki

    Customer

    Hey there Inoke! Thanks for the review! Glad to hear you had a great time renting with us!

    NEW ZEALAND
    Mode Rentals's avatar

    Mode Rentals

    Representative

  • 5.0/5

    Great cars and really lovely people.

    Reviewed almost 5 years ago

    Jenn Howell's avatar

    Jenn Howell

    Customer

    Thanks for the review Jenn! Stoked to hear you enjoyed your experience with us!

    NEW ZEALAND
    Mode Rentals's avatar

    Mode Rentals

    Representative

  • 1.5/5

    They have buniess ide to charge extra when you return your car.

    The rented car was dirty when we picked it up and when we returned it in same condition after rental they just charge you extra. The feeling is that they have scamming you of 200 dollar as their business ide. Very annoying.

    Reviewed almost 5 years ago

    Disappointed's avatar

    Disappointed

    Customer

    Hey there, sorry to hear about your experience, please contact us on info@moderentals.com and we'll do our best to sort out any issues you might be having.

    NEW ZEALAND
    Mode Rentals's avatar

    Mode Rentals

    Representative

  • 4.5/5

    Great service, just felt a little sorry for the person on duty as there was a bit of a rush at the time I came to pick up.

    Reviewed almost 5 years ago

    Bevan Read's avatar

    Bevan Read

    Customer

    Thanks for the review Bevan! We're glad we maintained great service even in busy times, we try our best to allocate staff at peak times, but it can be hard to anticipate early drop offs or late pick ups. Thanks for your understanding!

    NEW ZEALAND
    Mode Rentals's avatar

    Mode Rentals

    Representative

  • 5.0/5

    I found the lady behind the counter very helpful.

    Reviewed almost 5 years ago

    John Bassett's avatar

    John Bassett

    Customer

    Thanks for the review John! Glad to hear you had a good experience with us!

    NEW ZEALAND
    Mode Rentals's avatar

    Mode Rentals

    Representative

  • 5.0/5

    The easiest check-out of a rental car ever!

    Quick, swift and really good. Very good staff. The car was clean and in good condition. Highly recommend MODE if you are gonna rent a car in NZ.

    Reviewed almost 5 years ago

    Thanks for the great review Henrik! We're so glad to hear you had an easy experience renting with us! Looking forward to having you back travelling the roads of NZ again soon!

    NEW ZEALAND
    Mode Rentals's avatar

    Mode Rentals

    Representative

  • 5.0/5

    Mode is nice and all stuff are so friendly, especially we want to say thank you to Brooke, she help us patiently and kindly, made a very good impression on us as soon as we arrived in New Zealand , thank

    you so much, see you next time!

    Reviewed almost 5 years ago

    Alice's avatar

    Alice

    Customer

    Thanks for the review Alice! We pride ourselves on great customer service, so we're stoked to hear we delivered! See you back again soon!

    NEW ZEALAND
    Mode Rentals's avatar

    Mode Rentals

    Representative

  • 5.0/5

    Cannot fault them for service or quality of vehicle.

    I have rented several times from different companies in Christchurch over the last few months whilst working there. Mode are absolutely the best - I’m committed to using them again in the future, and I would not hesitate to recommend them to others.

    Reviewed almost 5 years ago

    LB's avatar

    LB

    Customer

    Hey there LB! Thanks for the great review! We're proud to have been apart of your travel journey's over the past few months! Looking forward to seeing you renting with us again soon!

    NEW ZEALAND
    Mode Rentals's avatar

    Mode Rentals

    Representative