Ranking Score Explained

Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Euro Campers.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Cymen Crick's avatar

Cymen Crick

Rankers Owner

Euro Campers

Valid Reviews

279 Valid Reviews

The Euro Campers experience has a total of 316 reviews. There are 279 valid reviews that are included when calculating the ranking score and 37 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 279 valid reviews:

Rating Count Percentage
10/10 182
65%
9/10 37
13%
8/10 30
11%
7/10 6
2%
6/10 1
0%
5/10 2
1%
4/10 1
0%
3/10 5
2%
2/10 2
1%
1/10 13
5%

89.14% Average

The raw data average (mean) for all the Euro Campers valid reviews is 89.14% and is based on 279 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

13 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 279 valid reviews, the experience has 13 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 13 face-to-face reviews:

Rating Count Percentage
10/10 4
31%
9/10 1
8%
8/10 6
46%
7/10 1
8%
6/10 1
8%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

84.62% Average

The raw data average (mean) for all the Euro Campers face-to-face reviews is 84.62% and is based on 13 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

80.88%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Hilke und Marian 8/10 292 days 100%
Justin Littman 1/10 292 days 41%
Adem 1/10 749 days 29%
Jens Moeller 10/10 749 days 73%
alessandra breitenstein 1/10 749 days 29%
Melfuction Berry 1/10 872 days 25%
Ange 1/10 1602 days 3%
Peter, The Netherlands 3/10 1724 days 3%
Emmalee Burger 1/10 1724 days 2%
CHRIS 1/10 1724 days 2%
Max 10/10 1753 days 6%
Leonie D 2/10 1753 days 2%
Deborah Vitali 3/10 1784 days 3%
daniela 3/10 1784 days 3%
schap chris 1/10 1815 days 2%
Grant Clark 10/10 1876 days 5%
robertina szolarova 10/10 2029 days 5%
Markus Hufnagel 8/10 2059 days 5%
Kimberly McLean 8/10 2059 days 5%
Michel Cote 9/10 2059 days 5%
Veronica Young 10/10 2118 days 5%
DIANE GUTJAHR 10/10 2149 days 5%
Gareth O'Rourke 5/10 2180 days 3%
Fredrick Rorus 10/10 2180 days 4%
Kerri Schopper 10/10 2180 days 4%
Guenter Kastner 7/10 2180 days 4%
Laura 1/10 2180 days 2%
Giovanni Gamba 10/10 2241 days 4%
TOM SCHOUTEN 9/10 2271 days 4%
Hugo Fernandes 3/10 2271 days 2%
Mitchell Banks 10/10 2271 days 4%
capucine Heymes 10/10 2302 days 4%
sus Bently 10/10 2302 days 4%
Tamaza Zing 9/10 2302 days 4%
Stewart Hellken 10/10 2333 days 4%
Ari Wibowo 10/10 2333 days 4%
Jeff Chadding 9/10 2333 days 4%
sara oblak 10/10 2394 days 4%
A couple in a Euro Kingsleeper 10/10 2394 days 4%
Magdaleen Becker 10/10 2394 days 4%
Eleri Jones 8/10 2424 days 4%
Falkenhain Annemarie 9/10 2424 days 4%
Sarah Zul 9/10 2424 days 4%
Stephenn Baas 9/10 2424 days 4%
Simon Gakowski 10/10 2424 days 4%
Jeffery Wilson 1/10 2454 days 1%
DANIEL VIOLA 9/10 2455 days 4%
Rhyll Forrest 10/10 2455 days 4%
Linda Pulliam 8/10 2455 days 4%
Rodney Erickson 7/10 2455 days 4%
Freddrick Weiser 10/10 2455 days 4%
Domonkos Strommer 9/10 2514 days 4%
Troels Karlsen 10/10 2514 days 4%
Adrian Rutter 8/10 2514 days 4%
Eileen Hayden 10/10 2514 days 4%
duval-fleury benoit 10/10 2514 days 4%
Steven Kappeler 10/10 2545 days 4%
Irene Tos 7/10 2545 days 3%
Corinna Gröne 8/10 2545 days 4%
phill Fisher 8/10 2545 days 4%
Jan Christoph 10/10 2572 days 2%
Ted Gonera 9/10 2575 days 4%
Michael Kielburger 10/10 2575 days 4%
Sabrina Poon 8/10 2575 days 4%
Eoin O'Gorman 9/10 2575 days 4%
Frank Adriaanse 8/10 2575 days 4%
Andrew Praill 7/10 2575 days 3%
Oscar Petersen 8/10 2589 days 2%
helen reeve 10/10 2606 days 4%
Jozef Pinkerton 9/10 2636 days 3%
Keith Mc Daniel 10/10 2698 days 3%
phil reynolds 9/10 2698 days 3%
Melanie Forst 10/10 2698 days 3%
Mariette Eggermont 8/10 2698 days 3%
Marine Contri 8/10 2728 days 3%
Suzanne Hopkins 10/10 2728 days 3%
Mario Richter 10/10 2728 days 3%
Rodrigo De Souza 10/10 2728 days 3%
Simone Krause 10/10 2728 days 3%
ENG LEE OOI 8/10 2759 days 3%
Pablo Renedo 10/10 2759 days 3%
Tiam Siong Tan 10/10 2759 days 3%
Jon Veitch 9/10 2789 days 3%
Alan Honey 10/10 2789 days 3%
Matt Hansen 10/10 2789 days 3%
Thomas and Sonja 8/10 2805 days 2%
Bettina Olbrich 9/10 2820 days 3%
Anita Geyer 8/10 2820 days 3%
Vojtech Vojtko 10/10 2820 days 3%
Gary Gustafson 10/10 2820 days 3%
Robert Denison 9/10 2820 days 3%
patrik girardet 10/10 2820 days 3%
Taylor Wilson 10/10 2820 days 3%
Juan Prosperi 10/10 2848 days 3%
Lauren Moore 9/10 2848 days 3%
sara Deschenes 10/10 2848 days 3%
Helmut Kazmaier 1/10 2848 days 1%
Jocelyn Booy 6/10 2851 days 1%
Daisy Hoopers 10/10 2857 days 2%
Felicity Hughes 8/10 2860 days 2%
Sam Howard 7/10 2869 days 2%
Georgia Sutcliffe 8/10 2879 days 3%
Nick Bailey 8/10 2879 days 3%
Stephanie Lauer 10/10 2879 days 3%
Chislaine Arends 10/10 2879 days 3%
Michael Jeffress 10/10 2879 days 3%
Simon Robinson 10/10 2879 days 3%
Fiona Brigmanis 8/10 2879 days 3%
Beth Morris 10/10 2879 days 3%
Peter Coggins 8/10 2879 days 3%
Laurent Pinot 10/10 2879 days 3%
Martin Kurtz 10/10 2879 days 3%
Gina G 1/10 2879 days 1%
Christine Bilton 10/10 2879 days 3%
Sylvie Svensson 10/10 2879 days 3%
Jeremy Evans 9/10 2879 days 3%
Werner 10/10 2910 days 3%
Mel R 10/10 2910 days 3%
Yasmin Lim 10/10 2910 days 3%
Jill 10/10 2910 days 3%
Samuel Ong 9/10 2910 days 3%
Poh ching Yu 2/10 2910 days 1%
ryan harkleroad 8/10 2910 days 3%
colin mcmahon 10/10 2910 days 3%
Julia Tästensen 10/10 2910 days 3%
Paige H 10/10 2910 days 3%
Mike Mazur 8/10 2910 days 3%
Sigrid Duus 8/10 2910 days 2%
Mads Nielsen 8/10 2910 days 2%
Leonie Brabers 8/10 2933 days 2%
Petra 10/10 2940 days 3%
Ahmad Zulhilmi Mohamed Omar 10/10 2940 days 3%
Ashleigh Standell 10/10 2940 days 3%
Kathy Fisher 8/10 2940 days 3%
andy ziesmann 10/10 2940 days 3%
T Brummel 9/10 2940 days 3%
Pavel Schmitt 10/10 2940 days 3%
Peter Rickard 8/10 2940 days 3%
Carol Kettner 9/10 2940 days 3%
Isabell Kraemer 10/10 2940 days 3%
Kevin Hendy 10/10 2949 days 2%
Jamie Anderson 10/10 2971 days 3%
Harry Peters 10/10 2971 days 3%
Nurul Farhanah Sidik 10/10 2971 days 3%
Wouters 10/10 2971 days 3%
Katie 10/10 2971 days 3%
Tracey Davies 8/10 2971 days 3%
Andrew Sampaklis 10/10 2971 days 3%
Emilie Fagioli 10/10 2971 days 3%
Steffi Feldmann 10/10 3001 days 3%
Stephen O'Co 10/10 3001 days 3%
JC Owen 10/10 3001 days 3%
Janelle G 10/10 3001 days 3%
Andrew Roberts 10/10 3001 days 3%
steve kettewell 10/10 3001 days 3%
Chris BENDL 7/10 3032 days 2%
Tommy 3000 10/10 3032 days 3%
Al Round the World 10/10 3032 days 3%
Hoki Nixon 10/10 3032 days 3%
Lara Monro 10/10 3063 days 3%
Caitlin Johnson 10/10 3063 days 3%
Marie2200 10/10 3063 days 3%
esther houghton 10/10 3063 days 3%
Brandon H 10/10 3063 days 3%
Katja Fibig 8/10 3063 days 3%
Silvia R. 10/10 3063 days 3%
helen mccarl 9/10 3063 days 3%
Kiwi Girl 10/10 3063 days 3%
Barbara Beerli 9/10 3063 days 3%
Claudia 0 10/10 3063 days 3%
Anni Buechele 10/10 3093 days 3%
Jane and Duncan Fraser 10/10 3093 days 3%
Leslie Royal 10/10 3124 days 2%
Angene Johnson 10/10 3124 days 2%
Simon Breunig 10/10 3124 days 2%
Stew H 9/10 3124 days 2%
Arthur Wilding 10/10 3124 days 2%
Sandra Ray 10/10 3124 days 2%
Rabiah Abdullah 4/10 3154 days 2%
Christian Schnur 10/10 3154 days 2%
Christian Schönfels 10/10 3154 days 2%
Tim Evans 10/10 3154 days 2%
Bastian Leistner 9/10 3185 days 2%
Florian Thiele 10/10 3185 days 2%
Katelyn Flynn 10/10 3185 days 2%
Kasia Mazur 10/10 3185 days 2%
Louise Curnell 9/10 3185 days 2%
Sven Jahn 10/10 3185 days 2%
Hayden Arthur 10/10 3185 days 2%
Patrick Veber 10/10 3205 days 1%
Sabine Hering 10/10 3214 days 2%
James 10/10 3214 days 2%
Jeroen Slappendel 10/10 3214 days 2%
Glenn Kasman 1/10 3214 days 1%
Kerstin 3/10 3245 days 1%
Karen W 10/10 3245 days 2%
Stephen Eitel 9/10 3245 days 2%
Alexa Schneider 10/10 3245 days 2%
Michaela Rossmann 10/10 3245 days 2%
Sabina Host 10/10 3245 days 2%
Peter Sullivan 10/10 3245 days 2%
Manfred und Karin Achtstaetter 10/10 3245 days 2%
Stefanie Peters 10/10 3245 days 2%
Yousef Firoozan 9/10 3276 days 2%
cp lim 9/10 3276 days 2%
Jochen Dirkling 10/10 3276 days 2%
Manfred Gehrmann 10/10 3276 days 2%
Lorie Grundy 9/10 3276 days 2%
Maria und Peter 10/10 3276 days 2%
A Milber 10/10 3276 days 2%
Teemu Rautanen 9/10 3306 days 2%
Alex Sch 9/10 3306 days 2%
Gavin Print 9/10 3306 days 2%
stadivoj@gmail.com Radivoj 10/10 3306 days 2%
Elena Möller 10/10 3306 days 2%
David and Deslei Wood 10/10 3306 days 2%
Doro & Kally May 10/10 3306 days 2%
oscar de la calle tejedor 10/10 3306 days 2%
Nathan 10/10 3337 days 2%
Marleen Kenneth 10/10 3337 days 2%
Edith Wol 10/10 3337 days 2%
Peter H 10/10 3337 days 2%
Ruth 10/10 3367 days 2%
kelly bell 10/10 3367 days 2%
Marion Zajonc 10/10 3367 days 2%
Malinda B 10/10 3367 days 2%
Nate Thompson 10/10 3398 days 2%
Vinay Maharajpet 10/10 3398 days 2%
E K 10/10 3429 days 2%
Bronwyn Marshall 10/10 3429 days 2%
Nz Fan 10/10 3429 days 2%
Marius Fischer 10/10 3459 days 2%
janh 10/10 3459 days 2%
Erica Metro 10/10 3459 days 2%
Basak Ozaltin 9/10 3490 days 2%
Richard Metro 10/10 3490 days 2%
Thijs van Stiphout 10/10 3490 days 2%
Elisabeth Tartler 10/10 3490 days 2%
Rachel S 5/10 3520 days 1%
Osama Salih 10/10 3520 days 2%
Kurz Werner 9/10 3520 days 2%
Thomas Jentschke 10/10 3520 days 2%
alexandra Mund 10/10 3551 days 2%
Klaus Kircher 10/10 3551 days 2%
Sophie Truemper 10/10 3579 days 2%
Guillermo Lupi 10/10 3579 days 2%
Robert Warner 9/10 3579 days 2%
sofia crosley 10/10 3579 days 2%
Ronda Pendergast 10/10 3579 days 2%
Eva 10/10 3579 days 2%
Scott 10/10 3579 days 2%
Ilka and Helge 10/10 3610 days 1%
Bernd "Schwabe" 10/10 3610 days 1%
Moritz &Co 10/10 3610 days 1%
Martin Pelka 10/10 3610 days 1%
Sara Hubber 10/10 3610 days 1%
Astrid Michalske 10/10 3610 days 1%
Mike Behrens 10/10 3610 days 1%
Irod 10/10 3641 days 1%
Franz 10/10 3641 days 1%
Allan David 10/10 3641 days 1%
norman justesen 10/10 3671 days 1%
lennart herpertz 10/10 3671 days 1%
Mark BonDurant 10/10 3702 days 1%
Infernal 10/10 3702 days 1%
pascal omondiagbe 10/10 3702 days 1%
Jodi Thiessen 10/10 3732 days 1%
IreneG26 10/10 3732 days 1%
Jiminey Cricket 10/10 3732 days 1%
LoveOutdoors 10/10 3732 days 1%
Joe 10/10 3763 days 1%
Ben Clarke 10/10 3763 days 1%
Hans-Georg Milz 10/10 3763 days 1%
Wolfgang B 10/10 3763 days 1%
Arne Bruesch 10/10 3763 days 1%
Glen White 10/10 3885 days 1%
Kristina 9/10 3934 days 0%
Fabian 10/10 4281 days 0%
Heide Will 10/10 4309 days 0%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Euro Campers experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-4.31% Adjustment

Recent reviews reflect the experience as it currently operates. This means it's important to get fresh reviews. Some experiences discovered they could get a few good reviews and then, resting on their laurels, discourage any further reviews. This adjustment stimulates experiences to be positively involved in the review generating process and discourages them from manipulating the ranking system in this manner.

What constitutes a recent review is based on the how old it is, what type of experience it is applied to and and what time of year it currently is. Due to the seasonal nature of many businesses, what is considered recent is dynamically adjusted throughout the year.

There may be an adjustment if this experience hasn't received enough reviews within the last 44 days. The Euro Campers experience has 0 recent rankings. Adjustments are according to the following table:

Recent Reviews Adjustment
0 -3.00%
1 -2.63%
2 -1.50%
3 -0.38%
4 -0.00%

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.

The Euro Campers experience has been adjusted for 65 days. Adjustments are according to the following table.

Days Adjustment
62 -1.25%
63 -1.27%
64 -1.29%
65 -1.31%
66 -1.33%
67 -1.35%
68 -1.37%

Balancing Adjustment

4.06% Adjustment

Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.

You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.

We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.

Onboarding Rating

This rating is about customer service and camper availability. It measures aspects of the customer journey that are often missing from online ratings. It includes performances based on: pre-booking communication, product availability and responsiveness to customer enquiries.

All metrics come from actual customer interactions.

Details are calculated daily from statistics over several years and merged with the score derived from customer reviews - to then form the final ranking score.

Final Ranking Score

75%

The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.