Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Euro Campers.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
279 Valid Reviews
The Euro Campers experience has a total of 316 reviews. There are 279 valid reviews that are included when calculating the ranking score and 37 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 279 valid reviews:
Rating | Count | Percentage | |
---|---|---|---|
10/10 | 182 |
|
65% |
9/10 | 37 |
|
13% |
8/10 | 30 |
|
11% |
7/10 | 6 |
|
2% |
6/10 | 1 |
|
0% |
5/10 | 2 |
|
1% |
4/10 | 1 |
|
0% |
3/10 | 5 |
|
2% |
2/10 | 2 |
|
1% |
1/10 | 13 |
|
5% |
89.14% Average
The raw data average (mean) for all the Euro Campers valid reviews is 89.14% and is based on 279 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
13 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 279 valid reviews, the experience has 13 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 13 face-to-face reviews:
Rating | Count | Percentage | |
---|---|---|---|
10/10 | 4 |
|
31% |
9/10 | 1 |
|
8% |
8/10 | 6 |
|
46% |
7/10 | 1 |
|
8% |
6/10 | 1 |
|
8% |
5/10 | 0 |
|
0% |
4/10 | 0 |
|
0% |
3/10 | 0 |
|
0% |
2/10 | 0 |
|
0% |
1/10 | 0 |
|
0% |
84.62% Average
The raw data average (mean) for all the Euro Campers face-to-face reviews is 84.62% and is based on 13 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
81.13%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
Reviewer | Rating | Age | Relative Weight |
---|---|---|---|
Hilke und Marian | 8/10 | 384 days | 100% |
Justin Littman | 1/10 | 384 days | 41% |
Adem | 1/10 | 841 days | 27% |
Jens Moeller | 10/10 | 841 days | 66% |
alessandra breitenstein | 1/10 | 841 days | 27% |
Melfuction Berry | 1/10 | 963 days | 21% |
Ange | 1/10 | 1694 days | 3% |
Peter, The Netherlands | 3/10 | 1816 days | 3% |
Emmalee Burger | 1/10 | 1816 days | 2% |
CHRIS | 1/10 | 1816 days | 2% |
Max | 10/10 | 1845 days | 6% |
Leonie D | 2/10 | 1845 days | 3% |
Deborah Vitali | 3/10 | 1875 days | 3% |
daniela | 3/10 | 1876 days | 3% |
schap chris | 1/10 | 1907 days | 2% |
Grant Clark | 10/10 | 1967 days | 5% |
robertina szolarova | 10/10 | 2120 days | 5% |
Markus Hufnagel | 8/10 | 2150 days | 5% |
Kimberly McLean | 8/10 | 2150 days | 5% |
Michel Cote | 9/10 | 2150 days | 5% |
Veronica Young | 10/10 | 2209 days | 5% |
DIANE GUTJAHR | 10/10 | 2240 days | 5% |
Gareth O'Rourke | 5/10 | 2271 days | 3% |
Fredrick Rorus | 10/10 | 2271 days | 5% |
Kerri Schopper | 10/10 | 2271 days | 5% |
Guenter Kastner | 7/10 | 2272 days | 4% |
Laura | 1/10 | 2272 days | 2% |
Giovanni Gamba | 10/10 | 2333 days | 4% |
TOM SCHOUTEN | 9/10 | 2362 days | 4% |
Hugo Fernandes | 3/10 | 2362 days | 2% |
Mitchell Banks | 10/10 | 2363 days | 4% |
capucine Heymes | 10/10 | 2393 days | 4% |
sus Bently | 10/10 | 2393 days | 4% |
Tamaza Zing | 9/10 | 2393 days | 4% |
Stewart Hellken | 10/10 | 2424 days | 4% |
Ari Wibowo | 10/10 | 2425 days | 4% |
Jeff Chadding | 9/10 | 2425 days | 4% |
sara oblak | 10/10 | 2485 days | 4% |
A couple in a Euro Kingsleeper | 10/10 | 2485 days | 4% |
Magdaleen Becker | 10/10 | 2485 days | 4% |
Eleri Jones | 8/10 | 2515 days | 4% |
Falkenhain Annemarie | 9/10 | 2515 days | 4% |
Sarah Zul | 9/10 | 2515 days | 4% |
Stephenn Baas | 9/10 | 2515 days | 4% |
Simon Gakowski | 10/10 | 2516 days | 4% |
Jeffery Wilson | 1/10 | 2546 days | 2% |
DANIEL VIOLA | 9/10 | 2546 days | 4% |
Rhyll Forrest | 10/10 | 2546 days | 4% |
Linda Pulliam | 8/10 | 2546 days | 4% |
Rodney Erickson | 7/10 | 2546 days | 4% |
Freddrick Weiser | 10/10 | 2547 days | 4% |
Domonkos Strommer | 9/10 | 2605 days | 4% |
Troels Karlsen | 10/10 | 2605 days | 4% |
Adrian Rutter | 8/10 | 2605 days | 4% |
Eileen Hayden | 10/10 | 2605 days | 4% |
duval-fleury benoit | 10/10 | 2605 days | 4% |
Steven Kappeler | 10/10 | 2636 days | 4% |
Irene Tos | 7/10 | 2636 days | 4% |
Corinna Gröne | 8/10 | 2636 days | 4% |
phill Fisher | 8/10 | 2636 days | 4% |
Jan Christoph | 10/10 | 2664 days | 2% |
Ted Gonera | 9/10 | 2666 days | 4% |
Michael Kielburger | 10/10 | 2666 days | 4% |
Sabrina Poon | 8/10 | 2666 days | 4% |
Eoin O'Gorman | 9/10 | 2666 days | 4% |
Frank Adriaanse | 8/10 | 2666 days | 4% |
Andrew Praill | 7/10 | 2667 days | 3% |
Oscar Petersen | 8/10 | 2681 days | 2% |
helen reeve | 10/10 | 2697 days | 4% |
Jozef Pinkerton | 9/10 | 2727 days | 4% |
Keith Mc Daniel | 10/10 | 2789 days | 3% |
phil reynolds | 9/10 | 2789 days | 3% |
Melanie Forst | 10/10 | 2789 days | 3% |
Mariette Eggermont | 8/10 | 2789 days | 3% |
Marine Contri | 8/10 | 2819 days | 3% |
Suzanne Hopkins | 10/10 | 2819 days | 3% |
Mario Richter | 10/10 | 2819 days | 3% |
Rodrigo De Souza | 10/10 | 2819 days | 3% |
Simone Krause | 10/10 | 2819 days | 3% |
ENG LEE OOI | 8/10 | 2850 days | 3% |
Pablo Renedo | 10/10 | 2850 days | 3% |
Tiam Siong Tan | 10/10 | 2850 days | 3% |
Jon Veitch | 9/10 | 2880 days | 3% |
Alan Honey | 10/10 | 2880 days | 3% |
Matt Hansen | 10/10 | 2880 days | 3% |
Thomas and Sonja | 8/10 | 2897 days | 2% |
Bettina Olbrich | 9/10 | 2911 days | 3% |
Anita Geyer | 8/10 | 2911 days | 3% |
Vojtech Vojtko | 10/10 | 2911 days | 3% |
Gary Gustafson | 10/10 | 2911 days | 3% |
Robert Denison | 9/10 | 2911 days | 3% |
patrik girardet | 10/10 | 2911 days | 3% |
Taylor Wilson | 10/10 | 2911 days | 3% |
Juan Prosperi | 10/10 | 2939 days | 3% |
Lauren Moore | 9/10 | 2939 days | 3% |
sara Deschenes | 10/10 | 2939 days | 3% |
Helmut Kazmaier | 1/10 | 2940 days | 1% |
Jocelyn Booy | 6/10 | 2943 days | 1% |
Daisy Hoopers | 10/10 | 2949 days | 2% |
Felicity Hughes | 8/10 | 2952 days | 2% |
Sam Howard | 7/10 | 2961 days | 2% |
Georgia Sutcliffe | 8/10 | 2970 days | 3% |
Nick Bailey | 8/10 | 2970 days | 3% |
Stephanie Lauer | 10/10 | 2970 days | 3% |
Chislaine Arends | 10/10 | 2970 days | 3% |
Michael Jeffress | 10/10 | 2970 days | 3% |
Simon Robinson | 10/10 | 2970 days | 3% |
Fiona Brigmanis | 8/10 | 2970 days | 3% |
Beth Morris | 10/10 | 2970 days | 3% |
Peter Coggins | 8/10 | 2970 days | 3% |
Laurent Pinot | 10/10 | 2970 days | 3% |
Martin Kurtz | 10/10 | 2970 days | 3% |
Gina G | 1/10 | 2970 days | 1% |
Christine Bilton | 10/10 | 2970 days | 3% |
Sylvie Svensson | 10/10 | 2970 days | 3% |
Jeremy Evans | 9/10 | 2970 days | 3% |
Werner | 10/10 | 3001 days | 3% |
Mel R | 10/10 | 3001 days | 3% |
Yasmin Lim | 10/10 | 3001 days | 3% |
Jill | 10/10 | 3001 days | 3% |
Samuel Ong | 9/10 | 3001 days | 3% |
Poh ching Yu | 2/10 | 3001 days | 1% |
ryan harkleroad | 8/10 | 3001 days | 3% |
colin mcmahon | 10/10 | 3001 days | 3% |
Julia Tästensen | 10/10 | 3001 days | 3% |
Paige H | 10/10 | 3001 days | 3% |
Mike Mazur | 8/10 | 3001 days | 3% |
Sigrid Duus | 8/10 | 3002 days | 2% |
Mads Nielsen | 8/10 | 3002 days | 2% |
Leonie Brabers | 8/10 | 3025 days | 2% |
Petra | 10/10 | 3031 days | 3% |
Ahmad Zulhilmi Mohamed Omar | 10/10 | 3031 days | 3% |
Ashleigh Standell | 10/10 | 3031 days | 3% |
Kathy Fisher | 8/10 | 3031 days | 3% |
andy ziesmann | 10/10 | 3031 days | 3% |
T Brummel | 9/10 | 3031 days | 3% |
Pavel Schmitt | 10/10 | 3031 days | 3% |
Peter Rickard | 8/10 | 3031 days | 3% |
Carol Kettner | 9/10 | 3031 days | 3% |
Isabell Kraemer | 10/10 | 3031 days | 3% |
Kevin Hendy | 10/10 | 3041 days | 2% |
Jamie Anderson | 10/10 | 3062 days | 3% |
Harry Peters | 10/10 | 3062 days | 3% |
Nurul Farhanah Sidik | 10/10 | 3062 days | 3% |
Wouters | 10/10 | 3062 days | 3% |
Katie | 10/10 | 3062 days | 3% |
Tracey Davies | 8/10 | 3062 days | 3% |
Andrew Sampaklis | 10/10 | 3062 days | 3% |
Emilie Fagioli | 10/10 | 3062 days | 3% |
Steffi Feldmann | 10/10 | 3092 days | 3% |
Stephen O'Co | 10/10 | 3092 days | 3% |
JC Owen | 10/10 | 3092 days | 3% |
Janelle G | 10/10 | 3092 days | 3% |
Andrew Roberts | 10/10 | 3092 days | 3% |
steve kettewell | 10/10 | 3092 days | 3% |
Chris BENDL | 7/10 | 3123 days | 3% |
Tommy 3000 | 10/10 | 3123 days | 3% |
Al Round the World | 10/10 | 3123 days | 3% |
Hoki Nixon | 10/10 | 3123 days | 3% |
Lara Monro | 10/10 | 3154 days | 3% |
Caitlin Johnson | 10/10 | 3154 days | 3% |
Marie2200 | 10/10 | 3154 days | 3% |
esther houghton | 10/10 | 3154 days | 3% |
Brandon H | 10/10 | 3154 days | 3% |
Katja Fibig | 8/10 | 3154 days | 3% |
Silvia R. | 10/10 | 3154 days | 3% |
helen mccarl | 9/10 | 3154 days | 3% |
Kiwi Girl | 10/10 | 3154 days | 3% |
Barbara Beerli | 9/10 | 3154 days | 3% |
Claudia 0 | 10/10 | 3154 days | 3% |
Anni Buechele | 10/10 | 3184 days | 3% |
Jane and Duncan Fraser | 10/10 | 3184 days | 3% |
Leslie Royal | 10/10 | 3215 days | 3% |
Angene Johnson | 10/10 | 3215 days | 3% |
Simon Breunig | 10/10 | 3215 days | 3% |
Stew H | 9/10 | 3215 days | 2% |
Arthur Wilding | 10/10 | 3215 days | 3% |
Sandra Ray | 10/10 | 3215 days | 3% |
Rabiah Abdullah | 4/10 | 3245 days | 2% |
Christian Schnur | 10/10 | 3245 days | 2% |
Christian Schönfels | 10/10 | 3245 days | 2% |
Tim Evans | 10/10 | 3245 days | 2% |
Bastian Leistner | 9/10 | 3276 days | 2% |
Florian Thiele | 10/10 | 3276 days | 2% |
Katelyn Flynn | 10/10 | 3276 days | 2% |
Kasia Mazur | 10/10 | 3276 days | 2% |
Louise Curnell | 9/10 | 3276 days | 2% |
Sven Jahn | 10/10 | 3276 days | 2% |
Hayden Arthur | 10/10 | 3277 days | 2% |
Patrick Veber | 10/10 | 3297 days | 1% |
Sabine Hering | 10/10 | 3305 days | 2% |
James | 10/10 | 3305 days | 2% |
Jeroen Slappendel | 10/10 | 3305 days | 2% |
Glenn Kasman | 1/10 | 3305 days | 1% |
Kerstin | 3/10 | 3336 days | 1% |
Karen W | 10/10 | 3336 days | 2% |
Stephen Eitel | 9/10 | 3336 days | 2% |
Alexa Schneider | 10/10 | 3336 days | 2% |
Michaela Rossmann | 10/10 | 3336 days | 2% |
Sabina Host | 10/10 | 3337 days | 2% |
Peter Sullivan | 10/10 | 3337 days | 2% |
Manfred und Karin Achtstaetter | 10/10 | 3337 days | 2% |
Stefanie Peters | 10/10 | 3337 days | 2% |
Yousef Firoozan | 9/10 | 3367 days | 2% |
cp lim | 9/10 | 3368 days | 2% |
Jochen Dirkling | 10/10 | 3368 days | 2% |
Manfred Gehrmann | 10/10 | 3368 days | 2% |
Lorie Grundy | 9/10 | 3368 days | 2% |
Maria und Peter | 10/10 | 3368 days | 2% |
A Milber | 10/10 | 3368 days | 2% |
Teemu Rautanen | 9/10 | 3397 days | 2% |
Alex Sch | 9/10 | 3397 days | 2% |
Gavin Print | 9/10 | 3397 days | 2% |
stadivoj@gmail.com Radivoj | 10/10 | 3397 days | 2% |
Elena Möller | 10/10 | 3398 days | 2% |
David and Deslei Wood | 10/10 | 3398 days | 2% |
Doro & Kally May | 10/10 | 3398 days | 2% |
oscar de la calle tejedor | 10/10 | 3398 days | 2% |
Nathan | 10/10 | 3428 days | 2% |
Marleen Kenneth | 10/10 | 3428 days | 2% |
Edith Wol | 10/10 | 3429 days | 2% |
Peter H | 10/10 | 3429 days | 2% |
Ruth | 10/10 | 3458 days | 2% |
kelly bell | 10/10 | 3458 days | 2% |
Marion Zajonc | 10/10 | 3458 days | 2% |
Malinda B | 10/10 | 3458 days | 2% |
Nate Thompson | 10/10 | 3489 days | 2% |
Vinay Maharajpet | 10/10 | 3490 days | 2% |
E K | 10/10 | 3520 days | 2% |
Bronwyn Marshall | 10/10 | 3520 days | 2% |
Nz Fan | 10/10 | 3520 days | 2% |
Marius Fischer | 10/10 | 3550 days | 2% |
janh | 10/10 | 3550 days | 2% |
Erica Metro | 10/10 | 3550 days | 2% |
Basak Ozaltin | 9/10 | 3581 days | 2% |
Richard Metro | 10/10 | 3581 days | 2% |
Thijs van Stiphout | 10/10 | 3581 days | 2% |
Elisabeth Tartler | 10/10 | 3582 days | 2% |
Rachel S | 5/10 | 3611 days | 1% |
Osama Salih | 10/10 | 3611 days | 2% |
Kurz Werner | 9/10 | 3612 days | 2% |
Thomas Jentschke | 10/10 | 3612 days | 2% |
alexandra Mund | 10/10 | 3642 days | 2% |
Klaus Kircher | 10/10 | 3643 days | 2% |
Sophie Truemper | 10/10 | 3670 days | 2% |
Guillermo Lupi | 10/10 | 3670 days | 2% |
Robert Warner | 9/10 | 3670 days | 2% |
sofia crosley | 10/10 | 3670 days | 2% |
Ronda Pendergast | 10/10 | 3670 days | 2% |
Eva | 10/10 | 3670 days | 2% |
Scott | 10/10 | 3670 days | 2% |
Ilka and Helge | 10/10 | 3701 days | 1% |
Bernd "Schwabe" | 10/10 | 3701 days | 1% |
Moritz &Co | 10/10 | 3701 days | 1% |
Martin Pelka | 10/10 | 3701 days | 1% |
Sara Hubber | 10/10 | 3701 days | 1% |
Astrid Michalske | 10/10 | 3702 days | 1% |
Mike Behrens | 10/10 | 3702 days | 1% |
Irod | 10/10 | 3732 days | 1% |
Franz | 10/10 | 3732 days | 1% |
Allan David | 10/10 | 3732 days | 1% |
norman justesen | 10/10 | 3762 days | 1% |
lennart herpertz | 10/10 | 3763 days | 1% |
Mark BonDurant | 10/10 | 3793 days | 1% |
Infernal | 10/10 | 3793 days | 1% |
pascal omondiagbe | 10/10 | 3793 days | 1% |
Jodi Thiessen | 10/10 | 3823 days | 1% |
IreneG26 | 10/10 | 3823 days | 1% |
Jiminey Cricket | 10/10 | 3824 days | 1% |
LoveOutdoors | 10/10 | 3824 days | 1% |
Joe | 10/10 | 3854 days | 1% |
Ben Clarke | 10/10 | 3855 days | 1% |
Hans-Georg Milz | 10/10 | 3855 days | 1% |
Wolfgang B | 10/10 | 3855 days | 1% |
Arne Bruesch | 10/10 | 3855 days | 1% |
Glen White | 10/10 | 3976 days | 1% |
Kristina | 9/10 | 4026 days | 0% |
Fabian | 10/10 | 4373 days | 0% |
Heide Will | 10/10 | 4401 days | 1% |
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Euro Campers experience has plenty of reviews and does not meet the criteria for any adjustment.
-6.23% Adjustment
Recent reviews reflect the experience as it currently operates. This means it's important to get fresh reviews. Some experiences discovered they could get a few good reviews and then, resting on their laurels, discourage any further reviews. This adjustment stimulates experiences to be positively involved in the review generating process and discourages them from manipulating the ranking system in this manner.
What constitutes a recent review is based on the how old it is, what type of experience it is applied to and and what time of year it currently is. Due to the seasonal nature of many businesses, what is considered recent is dynamically adjusted throughout the year.
There may be an adjustment if this experience hasn't received enough reviews within the last 53 days. The Euro Campers experience has 0 recent rankings. Adjustments are according to the following table:
Recent Reviews | Adjustment |
---|---|
0 | -3.00% |
1 | -2.63% |
2 | -1.50% |
3 | -0.38% |
4 | -0.00% |
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Euro Campers experience has been adjusted for 156 days. Adjustments are according to the following table.
Days | Adjustment |
---|---|
… | … |
153 | -3.17% |
154 | -3.19% |
155 | -3.21% |
156 | -3.23% |
157 | -3.25% |
158 | -3.28% |
159 | -3.30% |
… | … |
4.69% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
This rating is about customer service and camper availability. It measures aspects of the customer journey that are often missing from online ratings. It includes performances based on: pre-booking communication, product availability and responsiveness to customer enquiries.
All metrics come from actual customer interactions.
Details are calculated daily from statistics over several years and merged with the score derived from customer reviews - to then form the final ranking score.
74%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.