Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Euro Campers.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
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Euro Campers
Valid Reviews
281 Valid Reviews
The Euro Campers experience has a total of 318 reviews. There are 281 valid reviews that are included when calculating the ranking score and 37 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 281 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 183 |
|
65% |
| 9/10 | 37 |
|
13% |
| 8/10 | 30 |
|
11% |
| 7/10 | 6 |
|
2% |
| 6/10 | 1 |
|
0% |
| 5/10 | 2 |
|
1% |
| 4/10 | 1 |
|
0% |
| 3/10 | 5 |
|
2% |
| 2/10 | 2 |
|
1% |
| 1/10 | 14 |
|
5% |
88.90% Average
The raw data average (mean) for all the Euro Campers valid reviews is 88.90% and is based on 281 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
13 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 281 valid reviews, the experience has 13 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 13 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 4 |
|
31% |
| 9/10 | 1 |
|
8% |
| 8/10 | 6 |
|
46% |
| 7/10 | 1 |
|
8% |
| 6/10 | 1 |
|
8% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
84.62% Average
The raw data average (mean) for all the Euro Campers face-to-face reviews is 84.62% and is based on 13 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
80.26%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Alain Bélanger | 10/10 | 28 days | 100% |
| Pia | 1/10 | 87 days | 40% |
| Hilke und Marian | 8/10 | 422 days | 88% |
| Justin Littman | 1/10 | 422 days | 36% |
| Adem | 1/10 | 879 days | 22% |
| Jens Moeller | 10/10 | 879 days | 56% |
| alessandra breitenstein | 1/10 | 879 days | 22% |
| Melfuction Berry | 1/10 | 1002 days | 17% |
| Ange | 1/10 | 1732 days | 2% |
| Peter, The Netherlands | 3/10 | 1854 days | 2% |
| Emmalee Burger | 1/10 | 1854 days | 1% |
| CHRIS | 1/10 | 1854 days | 1% |
| Max | 10/10 | 1883 days | 4% |
| Leonie D | 2/10 | 1883 days | 2% |
| Deborah Vitali | 3/10 | 1914 days | 2% |
| daniela | 3/10 | 1914 days | 2% |
| schap chris | 1/10 | 1945 days | 1% |
| Grant Clark | 10/10 | 2006 days | 4% |
| robertina szolarova | 10/10 | 2159 days | 4% |
| Markus Hufnagel | 8/10 | 2189 days | 4% |
| Kimberly McLean | 8/10 | 2189 days | 4% |
| Michel Cote | 9/10 | 2189 days | 4% |
| Veronica Young | 10/10 | 2248 days | 4% |
| DIANE GUTJAHR | 10/10 | 2279 days | 4% |
| Gareth O'Rourke | 5/10 | 2310 days | 2% |
| Fredrick Rorus | 10/10 | 2310 days | 3% |
| Kerri Schopper | 10/10 | 2310 days | 3% |
| Guenter Kastner | 7/10 | 2310 days | 3% |
| Laura | 1/10 | 2310 days | 1% |
| Giovanni Gamba | 10/10 | 2371 days | 3% |
| TOM SCHOUTEN | 9/10 | 2401 days | 3% |
| Hugo Fernandes | 3/10 | 2401 days | 2% |
| Mitchell Banks | 10/10 | 2401 days | 3% |
| capucine Heymes | 10/10 | 2432 days | 3% |
| sus Bently | 10/10 | 2432 days | 3% |
| Tamaza Zing | 9/10 | 2432 days | 3% |
| Stewart Hellken | 10/10 | 2463 days | 3% |
| Ari Wibowo | 10/10 | 2463 days | 3% |
| Jeff Chadding | 9/10 | 2463 days | 3% |
| sara oblak | 10/10 | 2524 days | 3% |
| A couple in a Euro Kingsleeper | 10/10 | 2524 days | 3% |
| Magdaleen Becker | 10/10 | 2524 days | 3% |
| Eleri Jones | 8/10 | 2554 days | 3% |
| Falkenhain Annemarie | 9/10 | 2554 days | 3% |
| Sarah Zul | 9/10 | 2554 days | 3% |
| Stephenn Baas | 9/10 | 2554 days | 3% |
| Simon Gakowski | 10/10 | 2554 days | 3% |
| Jeffery Wilson | 1/10 | 2584 days | 1% |
| DANIEL VIOLA | 9/10 | 2585 days | 3% |
| Rhyll Forrest | 10/10 | 2585 days | 3% |
| Linda Pulliam | 8/10 | 2585 days | 3% |
| Rodney Erickson | 7/10 | 2585 days | 3% |
| Freddrick Weiser | 10/10 | 2585 days | 3% |
| Domonkos Strommer | 9/10 | 2644 days | 3% |
| Troels Karlsen | 10/10 | 2644 days | 3% |
| Adrian Rutter | 8/10 | 2644 days | 3% |
| Eileen Hayden | 10/10 | 2644 days | 3% |
| duval-fleury benoit | 10/10 | 2644 days | 3% |
| Steven Kappeler | 10/10 | 2675 days | 3% |
| Irene Tos | 7/10 | 2675 days | 3% |
| Corinna Gröne | 8/10 | 2675 days | 3% |
| phill Fisher | 8/10 | 2675 days | 3% |
| Jan Christoph | 10/10 | 2702 days | 1% |
| Ted Gonera | 9/10 | 2705 days | 3% |
| Michael Kielburger | 10/10 | 2705 days | 3% |
| Sabrina Poon | 8/10 | 2705 days | 3% |
| Eoin O'Gorman | 9/10 | 2705 days | 3% |
| Frank Adriaanse | 8/10 | 2705 days | 3% |
| Andrew Praill | 7/10 | 2705 days | 2% |
| Oscar Petersen | 8/10 | 2719 days | 1% |
| helen reeve | 10/10 | 2736 days | 3% |
| Jozef Pinkerton | 9/10 | 2766 days | 3% |
| Keith Mc Daniel | 10/10 | 2828 days | 2% |
| phil reynolds | 9/10 | 2828 days | 2% |
| Melanie Forst | 10/10 | 2828 days | 2% |
| Mariette Eggermont | 8/10 | 2828 days | 2% |
| Marine Contri | 8/10 | 2858 days | 2% |
| Suzanne Hopkins | 10/10 | 2858 days | 2% |
| Mario Richter | 10/10 | 2858 days | 2% |
| Rodrigo De Souza | 10/10 | 2858 days | 2% |
| Simone Krause | 10/10 | 2858 days | 2% |
| ENG LEE OOI | 8/10 | 2889 days | 2% |
| Pablo Renedo | 10/10 | 2889 days | 2% |
| Tiam Siong Tan | 10/10 | 2889 days | 2% |
| Jon Veitch | 9/10 | 2919 days | 2% |
| Alan Honey | 10/10 | 2919 days | 2% |
| Matt Hansen | 10/10 | 2919 days | 2% |
| Thomas and Sonja | 8/10 | 2935 days | 1% |
| Bettina Olbrich | 9/10 | 2950 days | 2% |
| Anita Geyer | 8/10 | 2950 days | 2% |
| Vojtech Vojtko | 10/10 | 2950 days | 2% |
| Gary Gustafson | 10/10 | 2950 days | 2% |
| Robert Denison | 9/10 | 2950 days | 2% |
| patrik girardet | 10/10 | 2950 days | 2% |
| Taylor Wilson | 10/10 | 2950 days | 2% |
| Juan Prosperi | 10/10 | 2978 days | 2% |
| Lauren Moore | 9/10 | 2978 days | 2% |
| sara Deschenes | 10/10 | 2978 days | 2% |
| Helmut Kazmaier | 1/10 | 2978 days | 1% |
| Jocelyn Booy | 6/10 | 2981 days | 1% |
| Daisy Hoopers | 10/10 | 2987 days | 1% |
| Felicity Hughes | 8/10 | 2990 days | 1% |
| Sam Howard | 7/10 | 2999 days | 1% |
| Georgia Sutcliffe | 8/10 | 3009 days | 2% |
| Nick Bailey | 8/10 | 3009 days | 2% |
| Stephanie Lauer | 10/10 | 3009 days | 2% |
| Chislaine Arends | 10/10 | 3009 days | 2% |
| Michael Jeffress | 10/10 | 3009 days | 2% |
| Simon Robinson | 10/10 | 3009 days | 2% |
| Fiona Brigmanis | 8/10 | 3009 days | 2% |
| Beth Morris | 10/10 | 3009 days | 2% |
| Peter Coggins | 8/10 | 3009 days | 2% |
| Laurent Pinot | 10/10 | 3009 days | 2% |
| Martin Kurtz | 10/10 | 3009 days | 2% |
| Gina G | 1/10 | 3009 days | 0% |
| Christine Bilton | 10/10 | 3009 days | 2% |
| Sylvie Svensson | 10/10 | 3009 days | 2% |
| Jeremy Evans | 9/10 | 3009 days | 2% |
| Werner | 10/10 | 3040 days | 2% |
| Mel R | 10/10 | 3040 days | 2% |
| Yasmin Lim | 10/10 | 3040 days | 2% |
| Jill | 10/10 | 3040 days | 2% |
| Samuel Ong | 9/10 | 3040 days | 2% |
| Poh ching Yu | 2/10 | 3040 days | 1% |
| ryan harkleroad | 8/10 | 3040 days | 2% |
| colin mcmahon | 10/10 | 3040 days | 2% |
| Julia Tästensen | 10/10 | 3040 days | 2% |
| Paige H | 10/10 | 3040 days | 2% |
| Mike Mazur | 8/10 | 3040 days | 2% |
| Sigrid Duus | 8/10 | 3040 days | 1% |
| Mads Nielsen | 8/10 | 3040 days | 1% |
| Leonie Brabers | 8/10 | 3063 days | 1% |
| Petra | 10/10 | 3070 days | 2% |
| Ahmad Zulhilmi Mohamed Omar | 10/10 | 3070 days | 2% |
| Ashleigh Standell | 10/10 | 3070 days | 2% |
| Kathy Fisher | 8/10 | 3070 days | 2% |
| andy ziesmann | 10/10 | 3070 days | 2% |
| T Brummel | 9/10 | 3070 days | 2% |
| Pavel Schmitt | 10/10 | 3070 days | 2% |
| Peter Rickard | 8/10 | 3070 days | 2% |
| Carol Kettner | 9/10 | 3070 days | 2% |
| Isabell Kraemer | 10/10 | 3070 days | 2% |
| Kevin Hendy | 10/10 | 3079 days | 1% |
| Jamie Anderson | 10/10 | 3101 days | 2% |
| Harry Peters | 10/10 | 3101 days | 2% |
| Nurul Farhanah Sidik | 10/10 | 3101 days | 2% |
| Wouters | 10/10 | 3101 days | 2% |
| Katie | 10/10 | 3101 days | 2% |
| Tracey Davies | 8/10 | 3101 days | 2% |
| Andrew Sampaklis | 10/10 | 3101 days | 2% |
| Emilie Fagioli | 10/10 | 3101 days | 2% |
| Steffi Feldmann | 10/10 | 3131 days | 2% |
| Stephen O'Co | 10/10 | 3131 days | 2% |
| JC Owen | 10/10 | 3131 days | 2% |
| Janelle G | 10/10 | 3131 days | 2% |
| Andrew Roberts | 10/10 | 3131 days | 2% |
| steve kettewell | 10/10 | 3131 days | 2% |
| Chris BENDL | 7/10 | 3162 days | 2% |
| Tommy 3000 | 10/10 | 3162 days | 2% |
| Al Round the World | 10/10 | 3162 days | 2% |
| Hoki Nixon | 10/10 | 3162 days | 2% |
| Lara Monro | 10/10 | 3193 days | 2% |
| Caitlin Johnson | 10/10 | 3193 days | 2% |
| Marie2200 | 10/10 | 3193 days | 2% |
| esther houghton | 10/10 | 3193 days | 2% |
| Brandon H | 10/10 | 3193 days | 2% |
| Katja Fibig | 8/10 | 3193 days | 2% |
| Silvia R. | 10/10 | 3193 days | 2% |
| helen mccarl | 9/10 | 3193 days | 2% |
| Kiwi Girl | 10/10 | 3193 days | 2% |
| Barbara Beerli | 9/10 | 3193 days | 2% |
| Claudia 0 | 10/10 | 3193 days | 2% |
| Anni Buechele | 10/10 | 3223 days | 2% |
| Jane and Duncan Fraser | 10/10 | 3223 days | 2% |
| Leslie Royal | 10/10 | 3254 days | 2% |
| Angene Johnson | 10/10 | 3254 days | 2% |
| Simon Breunig | 10/10 | 3254 days | 2% |
| Stew H | 9/10 | 3254 days | 2% |
| Arthur Wilding | 10/10 | 3254 days | 2% |
| Sandra Ray | 10/10 | 3254 days | 2% |
| Rabiah Abdullah | 4/10 | 3284 days | 1% |
| Christian Schnur | 10/10 | 3284 days | 2% |
| Christian Schönfels | 10/10 | 3284 days | 2% |
| Tim Evans | 10/10 | 3284 days | 2% |
| Bastian Leistner | 9/10 | 3315 days | 1% |
| Florian Thiele | 10/10 | 3315 days | 1% |
| Katelyn Flynn | 10/10 | 3315 days | 1% |
| Kasia Mazur | 10/10 | 3315 days | 1% |
| Louise Curnell | 9/10 | 3315 days | 1% |
| Sven Jahn | 10/10 | 3315 days | 1% |
| Hayden Arthur | 10/10 | 3315 days | 1% |
| Patrick Veber | 10/10 | 3335 days | 1% |
| Sabine Hering | 10/10 | 3344 days | 1% |
| James | 10/10 | 3344 days | 1% |
| Jeroen Slappendel | 10/10 | 3344 days | 1% |
| Glenn Kasman | 1/10 | 3344 days | 0% |
| Kerstin | 3/10 | 3375 days | 0% |
| Karen W | 10/10 | 3375 days | 1% |
| Stephen Eitel | 9/10 | 3375 days | 1% |
| Alexa Schneider | 10/10 | 3375 days | 1% |
| Michaela Rossmann | 10/10 | 3375 days | 1% |
| Sabina Host | 10/10 | 3375 days | 1% |
| Peter Sullivan | 10/10 | 3375 days | 1% |
| Manfred und Karin Achtstaetter | 10/10 | 3375 days | 1% |
| Stefanie Peters | 10/10 | 3375 days | 1% |
| Yousef Firoozan | 9/10 | 3406 days | 1% |
| cp lim | 9/10 | 3406 days | 1% |
| Jochen Dirkling | 10/10 | 3406 days | 1% |
| Manfred Gehrmann | 10/10 | 3406 days | 1% |
| Lorie Grundy | 9/10 | 3406 days | 1% |
| Maria und Peter | 10/10 | 3406 days | 1% |
| A Milber | 10/10 | 3406 days | 1% |
| Teemu Rautanen | 9/10 | 3436 days | 1% |
| Alex Sch | 9/10 | 3436 days | 1% |
| Gavin Print | 9/10 | 3436 days | 1% |
| stadivoj@gmail.com Radivoj | 10/10 | 3436 days | 1% |
| Elena Möller | 10/10 | 3436 days | 1% |
| David and Deslei Wood | 10/10 | 3436 days | 1% |
| Doro & Kally May | 10/10 | 3436 days | 1% |
| oscar de la calle tejedor | 10/10 | 3436 days | 1% |
| Nathan | 10/10 | 3467 days | 1% |
| Marleen Kenneth | 10/10 | 3467 days | 1% |
| Edith Wol | 10/10 | 3467 days | 1% |
| Peter H | 10/10 | 3467 days | 1% |
| Ruth | 10/10 | 3497 days | 1% |
| kelly bell | 10/10 | 3497 days | 1% |
| Marion Zajonc | 10/10 | 3497 days | 1% |
| Malinda B | 10/10 | 3497 days | 1% |
| Nate Thompson | 10/10 | 3528 days | 1% |
| Vinay Maharajpet | 10/10 | 3528 days | 1% |
| E K | 10/10 | 3559 days | 1% |
| Bronwyn Marshall | 10/10 | 3559 days | 1% |
| Nz Fan | 10/10 | 3559 days | 1% |
| Marius Fischer | 10/10 | 3589 days | 1% |
| janh | 10/10 | 3589 days | 1% |
| Erica Metro | 10/10 | 3589 days | 1% |
| Basak Ozaltin | 9/10 | 3620 days | 1% |
| Richard Metro | 10/10 | 3620 days | 1% |
| Thijs van Stiphout | 10/10 | 3620 days | 1% |
| Elisabeth Tartler | 10/10 | 3620 days | 1% |
| Rachel S | 5/10 | 3650 days | 0% |
| Osama Salih | 10/10 | 3650 days | 1% |
| Kurz Werner | 9/10 | 3650 days | 1% |
| Thomas Jentschke | 10/10 | 3650 days | 1% |
| alexandra Mund | 10/10 | 3681 days | 1% |
| Klaus Kircher | 10/10 | 3681 days | 1% |
| Sophie Truemper | 10/10 | 3709 days | 1% |
| Guillermo Lupi | 10/10 | 3709 days | 1% |
| Robert Warner | 9/10 | 3709 days | 1% |
| sofia crosley | 10/10 | 3709 days | 1% |
| Ronda Pendergast | 10/10 | 3709 days | 1% |
| Eva | 10/10 | 3709 days | 1% |
| Scott | 10/10 | 3709 days | 1% |
| Ilka and Helge | 10/10 | 3740 days | 1% |
| Bernd "Schwabe" | 10/10 | 3740 days | 1% |
| Moritz &Co | 10/10 | 3740 days | 1% |
| Martin Pelka | 10/10 | 3740 days | 1% |
| Sara Hubber | 10/10 | 3740 days | 1% |
| Astrid Michalske | 10/10 | 3740 days | 1% |
| Mike Behrens | 10/10 | 3740 days | 1% |
| Irod | 10/10 | 3771 days | 1% |
| Franz | 10/10 | 3771 days | 1% |
| Allan David | 10/10 | 3771 days | 1% |
| norman justesen | 10/10 | 3801 days | 1% |
| lennart herpertz | 10/10 | 3801 days | 1% |
| Mark BonDurant | 10/10 | 3832 days | 0% |
| Infernal | 10/10 | 3832 days | 0% |
| pascal omondiagbe | 10/10 | 3832 days | 0% |
| Jodi Thiessen | 10/10 | 3862 days | 0% |
| IreneG26 | 10/10 | 3862 days | 0% |
| Jiminey Cricket | 10/10 | 3862 days | 0% |
| LoveOutdoors | 10/10 | 3862 days | 0% |
| Joe | 10/10 | 3893 days | 0% |
| Ben Clarke | 10/10 | 3893 days | 0% |
| Hans-Georg Milz | 10/10 | 3893 days | 0% |
| Wolfgang B | 10/10 | 3893 days | 0% |
| Arne Bruesch | 10/10 | 3893 days | 0% |
| Glen White | 10/10 | 4015 days | 0% |
| Kristina | 9/10 | 4064 days | 0% |
| Fabian | 10/10 | 4411 days | 0% |
| Heide Will | 10/10 | 4439 days | 0% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Euro Campers experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-1.77% Adjustment
Recent reviews reflect the experience as it currently operates. This means it's important to get fresh reviews. Some experiences discovered they could get a few good reviews and then, resting on their laurels, discourage any further reviews. This adjustment stimulates experiences to be positively involved in the review generating process and discourages them from manipulating the ranking system in this manner.
What constitutes a recent review is based on the how old it is, what type of experience it is applied to and and what time of year it currently is. Due to the seasonal nature of many businesses, what is considered recent is dynamically adjusted throughout the year.
There may be an adjustment if this experience hasn't received enough reviews within the last 59 days. The Euro Campers experience has 2 recent rankings. Adjustments are according to the following table:
| Recent Reviews | Adjustment |
|---|---|
| 0 | -3.00% |
| 1 | -2.63% |
| 2 | -1.50% |
| 3 | -0.38% |
| 4 | -0.00% |
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Euro Campers experience has been adjusted for 14 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 11 | -0.21% |
| 12 | -0.23% |
| 13 | -0.25% |
| 14 | -0.27% |
| 15 | -0.28% |
| 16 | -0.30% |
| 17 | -0.32% |
| … | … |
Balancing Adjustment
3.43% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Onboarding Rating
This rating is about customer service and camper availability. It measures aspects of the customer journey that are often missing from online ratings. It includes performances based on: pre-booking communication, product availability and responsiveness to customer enquiries.
All metrics come from actual customer interactions.
Details are calculated daily from statistics over several years and merged with the score derived from customer reviews - to then form the final ranking score.
Final Ranking Score
76%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.