G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Euro Campers.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Euro Campers
Valid Reviews
279 Valid Reviews
The Euro Campers experience has a total of 316 reviews. There are 279 valid reviews that are included when calculating the ranking score and 37 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 279 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 182 |
|
65% |
| 9/10 | 37 |
|
13% |
| 8/10 | 30 |
|
11% |
| 7/10 | 6 |
|
2% |
| 6/10 | 1 |
|
0% |
| 5/10 | 2 |
|
1% |
| 4/10 | 1 |
|
0% |
| 3/10 | 5 |
|
2% |
| 2/10 | 2 |
|
1% |
| 1/10 | 13 |
|
5% |
89.14% Average
The raw data average (mean) for all the Euro Campers valid reviews is 89.14% and is based on 279 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
13 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 279 valid reviews, the experience has 13 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 13 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 4 |
|
31% |
| 9/10 | 1 |
|
8% |
| 8/10 | 6 |
|
46% |
| 7/10 | 1 |
|
8% |
| 6/10 | 1 |
|
8% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
84.62% Average
The raw data average (mean) for all the Euro Campers face-to-face reviews is 84.62% and is based on 13 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
80.82%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Hilke und Marian | 8/10 | 272 days | 100% |
| Justin Littman | 1/10 | 272 days | 41% |
| Adem | 1/10 | 729 days | 30% |
| Jens Moeller | 10/10 | 729 days | 74% |
| alessandra breitenstein | 1/10 | 729 days | 30% |
| Melfuction Berry | 1/10 | 852 days | 25% |
| Ange | 1/10 | 1582 days | 3% |
| Peter, The Netherlands | 3/10 | 1704 days | 3% |
| Emmalee Burger | 1/10 | 1704 days | 2% |
| CHRIS | 1/10 | 1704 days | 2% |
| Max | 10/10 | 1733 days | 6% |
| Leonie D | 2/10 | 1733 days | 2% |
| Deborah Vitali | 3/10 | 1764 days | 3% |
| daniela | 3/10 | 1764 days | 3% |
| schap chris | 1/10 | 1795 days | 2% |
| Grant Clark | 10/10 | 1856 days | 5% |
| robertina szolarova | 10/10 | 2009 days | 5% |
| Markus Hufnagel | 8/10 | 2039 days | 5% |
| Kimberly McLean | 8/10 | 2039 days | 5% |
| Michel Cote | 9/10 | 2039 days | 5% |
| Veronica Young | 10/10 | 2098 days | 5% |
| DIANE GUTJAHR | 10/10 | 2129 days | 5% |
| Gareth O'Rourke | 5/10 | 2160 days | 3% |
| Fredrick Rorus | 10/10 | 2160 days | 4% |
| Kerri Schopper | 10/10 | 2160 days | 4% |
| Guenter Kastner | 7/10 | 2160 days | 4% |
| Laura | 1/10 | 2160 days | 2% |
| Giovanni Gamba | 10/10 | 2221 days | 4% |
| TOM SCHOUTEN | 9/10 | 2251 days | 4% |
| Hugo Fernandes | 3/10 | 2251 days | 2% |
| Mitchell Banks | 10/10 | 2251 days | 4% |
| capucine Heymes | 10/10 | 2282 days | 4% |
| sus Bently | 10/10 | 2282 days | 4% |
| Tamaza Zing | 9/10 | 2282 days | 4% |
| Stewart Hellken | 10/10 | 2313 days | 4% |
| Ari Wibowo | 10/10 | 2313 days | 4% |
| Jeff Chadding | 9/10 | 2313 days | 4% |
| sara oblak | 10/10 | 2374 days | 4% |
| A couple in a Euro Kingsleeper | 10/10 | 2374 days | 4% |
| Magdaleen Becker | 10/10 | 2374 days | 4% |
| Eleri Jones | 8/10 | 2404 days | 4% |
| Falkenhain Annemarie | 9/10 | 2404 days | 4% |
| Sarah Zul | 9/10 | 2404 days | 4% |
| Stephenn Baas | 9/10 | 2404 days | 4% |
| Simon Gakowski | 10/10 | 2404 days | 4% |
| Jeffery Wilson | 1/10 | 2434 days | 1% |
| DANIEL VIOLA | 9/10 | 2435 days | 4% |
| Rhyll Forrest | 10/10 | 2435 days | 4% |
| Linda Pulliam | 8/10 | 2435 days | 4% |
| Rodney Erickson | 7/10 | 2435 days | 4% |
| Freddrick Weiser | 10/10 | 2435 days | 4% |
| Domonkos Strommer | 9/10 | 2494 days | 4% |
| Troels Karlsen | 10/10 | 2494 days | 4% |
| Adrian Rutter | 8/10 | 2494 days | 4% |
| Eileen Hayden | 10/10 | 2494 days | 4% |
| duval-fleury benoit | 10/10 | 2494 days | 4% |
| Steven Kappeler | 10/10 | 2525 days | 4% |
| Irene Tos | 7/10 | 2525 days | 3% |
| Corinna Gröne | 8/10 | 2525 days | 4% |
| phill Fisher | 8/10 | 2525 days | 4% |
| Jan Christoph | 10/10 | 2552 days | 2% |
| Ted Gonera | 9/10 | 2555 days | 4% |
| Michael Kielburger | 10/10 | 2555 days | 4% |
| Sabrina Poon | 8/10 | 2555 days | 4% |
| Eoin O'Gorman | 9/10 | 2555 days | 4% |
| Frank Adriaanse | 8/10 | 2555 days | 4% |
| Andrew Praill | 7/10 | 2555 days | 3% |
| Oscar Petersen | 8/10 | 2569 days | 2% |
| helen reeve | 10/10 | 2586 days | 4% |
| Jozef Pinkerton | 9/10 | 2616 days | 3% |
| Keith Mc Daniel | 10/10 | 2678 days | 3% |
| phil reynolds | 9/10 | 2678 days | 3% |
| Melanie Forst | 10/10 | 2678 days | 3% |
| Mariette Eggermont | 8/10 | 2678 days | 3% |
| Marine Contri | 8/10 | 2708 days | 3% |
| Suzanne Hopkins | 10/10 | 2708 days | 3% |
| Mario Richter | 10/10 | 2708 days | 3% |
| Rodrigo De Souza | 10/10 | 2708 days | 3% |
| Simone Krause | 10/10 | 2708 days | 3% |
| ENG LEE OOI | 8/10 | 2739 days | 3% |
| Pablo Renedo | 10/10 | 2739 days | 3% |
| Tiam Siong Tan | 10/10 | 2739 days | 3% |
| Jon Veitch | 9/10 | 2769 days | 3% |
| Alan Honey | 10/10 | 2769 days | 3% |
| Matt Hansen | 10/10 | 2769 days | 3% |
| Thomas and Sonja | 8/10 | 2785 days | 2% |
| Bettina Olbrich | 9/10 | 2800 days | 3% |
| Anita Geyer | 8/10 | 2800 days | 3% |
| Vojtech Vojtko | 10/10 | 2800 days | 3% |
| Gary Gustafson | 10/10 | 2800 days | 3% |
| Robert Denison | 9/10 | 2800 days | 3% |
| patrik girardet | 10/10 | 2800 days | 3% |
| Taylor Wilson | 10/10 | 2800 days | 3% |
| Juan Prosperi | 10/10 | 2828 days | 3% |
| Lauren Moore | 9/10 | 2828 days | 3% |
| sara Deschenes | 10/10 | 2828 days | 3% |
| Helmut Kazmaier | 1/10 | 2828 days | 1% |
| Jocelyn Booy | 6/10 | 2831 days | 1% |
| Daisy Hoopers | 10/10 | 2837 days | 2% |
| Felicity Hughes | 8/10 | 2840 days | 2% |
| Sam Howard | 7/10 | 2849 days | 2% |
| Georgia Sutcliffe | 8/10 | 2859 days | 3% |
| Nick Bailey | 8/10 | 2859 days | 3% |
| Stephanie Lauer | 10/10 | 2859 days | 3% |
| Chislaine Arends | 10/10 | 2859 days | 3% |
| Michael Jeffress | 10/10 | 2859 days | 3% |
| Simon Robinson | 10/10 | 2859 days | 3% |
| Fiona Brigmanis | 8/10 | 2859 days | 3% |
| Beth Morris | 10/10 | 2859 days | 3% |
| Peter Coggins | 8/10 | 2859 days | 3% |
| Laurent Pinot | 10/10 | 2859 days | 3% |
| Martin Kurtz | 10/10 | 2859 days | 3% |
| Gina G | 1/10 | 2859 days | 1% |
| Christine Bilton | 10/10 | 2859 days | 3% |
| Sylvie Svensson | 10/10 | 2859 days | 3% |
| Jeremy Evans | 9/10 | 2859 days | 3% |
| Werner | 10/10 | 2890 days | 3% |
| Mel R | 10/10 | 2890 days | 3% |
| Yasmin Lim | 10/10 | 2890 days | 3% |
| Jill | 10/10 | 2890 days | 3% |
| Samuel Ong | 9/10 | 2890 days | 3% |
| Poh ching Yu | 2/10 | 2890 days | 1% |
| ryan harkleroad | 8/10 | 2890 days | 3% |
| colin mcmahon | 10/10 | 2890 days | 3% |
| Julia Tästensen | 10/10 | 2890 days | 3% |
| Paige H | 10/10 | 2890 days | 3% |
| Mike Mazur | 8/10 | 2890 days | 3% |
| Sigrid Duus | 8/10 | 2890 days | 2% |
| Mads Nielsen | 8/10 | 2890 days | 2% |
| Leonie Brabers | 8/10 | 2913 days | 2% |
| Petra | 10/10 | 2920 days | 3% |
| Ahmad Zulhilmi Mohamed Omar | 10/10 | 2920 days | 3% |
| Ashleigh Standell | 10/10 | 2920 days | 3% |
| Kathy Fisher | 8/10 | 2920 days | 3% |
| andy ziesmann | 10/10 | 2920 days | 3% |
| T Brummel | 9/10 | 2920 days | 3% |
| Pavel Schmitt | 10/10 | 2920 days | 3% |
| Peter Rickard | 8/10 | 2920 days | 3% |
| Carol Kettner | 9/10 | 2920 days | 3% |
| Isabell Kraemer | 10/10 | 2920 days | 3% |
| Kevin Hendy | 10/10 | 2929 days | 2% |
| Jamie Anderson | 10/10 | 2951 days | 3% |
| Harry Peters | 10/10 | 2951 days | 3% |
| Nurul Farhanah Sidik | 10/10 | 2951 days | 3% |
| Wouters | 10/10 | 2951 days | 3% |
| Katie | 10/10 | 2951 days | 3% |
| Tracey Davies | 8/10 | 2951 days | 3% |
| Andrew Sampaklis | 10/10 | 2951 days | 3% |
| Emilie Fagioli | 10/10 | 2951 days | 3% |
| Steffi Feldmann | 10/10 | 2981 days | 3% |
| Stephen O'Co | 10/10 | 2981 days | 3% |
| JC Owen | 10/10 | 2981 days | 3% |
| Janelle G | 10/10 | 2981 days | 3% |
| Andrew Roberts | 10/10 | 2981 days | 3% |
| steve kettewell | 10/10 | 2981 days | 3% |
| Chris BENDL | 7/10 | 3012 days | 2% |
| Tommy 3000 | 10/10 | 3012 days | 3% |
| Al Round the World | 10/10 | 3012 days | 3% |
| Hoki Nixon | 10/10 | 3012 days | 3% |
| Lara Monro | 10/10 | 3043 days | 3% |
| Caitlin Johnson | 10/10 | 3043 days | 3% |
| Marie2200 | 10/10 | 3043 days | 3% |
| esther houghton | 10/10 | 3043 days | 3% |
| Brandon H | 10/10 | 3043 days | 3% |
| Katja Fibig | 8/10 | 3043 days | 3% |
| Silvia R. | 10/10 | 3043 days | 3% |
| helen mccarl | 9/10 | 3043 days | 3% |
| Kiwi Girl | 10/10 | 3043 days | 3% |
| Barbara Beerli | 9/10 | 3043 days | 3% |
| Claudia 0 | 10/10 | 3043 days | 3% |
| Anni Buechele | 10/10 | 3073 days | 3% |
| Jane and Duncan Fraser | 10/10 | 3073 days | 3% |
| Leslie Royal | 10/10 | 3104 days | 2% |
| Angene Johnson | 10/10 | 3104 days | 2% |
| Simon Breunig | 10/10 | 3104 days | 2% |
| Stew H | 9/10 | 3104 days | 2% |
| Arthur Wilding | 10/10 | 3104 days | 2% |
| Sandra Ray | 10/10 | 3104 days | 2% |
| Rabiah Abdullah | 4/10 | 3134 days | 2% |
| Christian Schnur | 10/10 | 3134 days | 2% |
| Christian Schönfels | 10/10 | 3134 days | 2% |
| Tim Evans | 10/10 | 3134 days | 2% |
| Bastian Leistner | 9/10 | 3165 days | 2% |
| Florian Thiele | 10/10 | 3165 days | 2% |
| Katelyn Flynn | 10/10 | 3165 days | 2% |
| Kasia Mazur | 10/10 | 3165 days | 2% |
| Louise Curnell | 9/10 | 3165 days | 2% |
| Sven Jahn | 10/10 | 3165 days | 2% |
| Hayden Arthur | 10/10 | 3165 days | 2% |
| Patrick Veber | 10/10 | 3185 days | 1% |
| Sabine Hering | 10/10 | 3194 days | 2% |
| James | 10/10 | 3194 days | 2% |
| Jeroen Slappendel | 10/10 | 3194 days | 2% |
| Glenn Kasman | 1/10 | 3194 days | 1% |
| Kerstin | 3/10 | 3225 days | 1% |
| Karen W | 10/10 | 3225 days | 2% |
| Stephen Eitel | 9/10 | 3225 days | 2% |
| Alexa Schneider | 10/10 | 3225 days | 2% |
| Michaela Rossmann | 10/10 | 3225 days | 2% |
| Sabina Host | 10/10 | 3225 days | 2% |
| Peter Sullivan | 10/10 | 3225 days | 2% |
| Manfred und Karin Achtstaetter | 10/10 | 3225 days | 2% |
| Stefanie Peters | 10/10 | 3225 days | 2% |
| Yousef Firoozan | 9/10 | 3256 days | 2% |
| cp lim | 9/10 | 3256 days | 2% |
| Jochen Dirkling | 10/10 | 3256 days | 2% |
| Manfred Gehrmann | 10/10 | 3256 days | 2% |
| Lorie Grundy | 9/10 | 3256 days | 2% |
| Maria und Peter | 10/10 | 3256 days | 2% |
| A Milber | 10/10 | 3256 days | 2% |
| Teemu Rautanen | 9/10 | 3286 days | 2% |
| Alex Sch | 9/10 | 3286 days | 2% |
| Gavin Print | 9/10 | 3286 days | 2% |
| stadivoj@gmail.com Radivoj | 10/10 | 3286 days | 2% |
| Elena Möller | 10/10 | 3286 days | 2% |
| David and Deslei Wood | 10/10 | 3286 days | 2% |
| Doro & Kally May | 10/10 | 3286 days | 2% |
| oscar de la calle tejedor | 10/10 | 3286 days | 2% |
| Nathan | 10/10 | 3317 days | 2% |
| Marleen Kenneth | 10/10 | 3317 days | 2% |
| Edith Wol | 10/10 | 3317 days | 2% |
| Peter H | 10/10 | 3317 days | 2% |
| Ruth | 10/10 | 3347 days | 2% |
| kelly bell | 10/10 | 3347 days | 2% |
| Marion Zajonc | 10/10 | 3347 days | 2% |
| Malinda B | 10/10 | 3347 days | 2% |
| Nate Thompson | 10/10 | 3378 days | 2% |
| Vinay Maharajpet | 10/10 | 3378 days | 2% |
| E K | 10/10 | 3409 days | 2% |
| Bronwyn Marshall | 10/10 | 3409 days | 2% |
| Nz Fan | 10/10 | 3409 days | 2% |
| Marius Fischer | 10/10 | 3439 days | 2% |
| janh | 10/10 | 3439 days | 2% |
| Erica Metro | 10/10 | 3439 days | 2% |
| Basak Ozaltin | 9/10 | 3470 days | 2% |
| Richard Metro | 10/10 | 3470 days | 2% |
| Thijs van Stiphout | 10/10 | 3470 days | 2% |
| Elisabeth Tartler | 10/10 | 3470 days | 2% |
| Rachel S | 5/10 | 3500 days | 1% |
| Osama Salih | 10/10 | 3500 days | 2% |
| Kurz Werner | 9/10 | 3500 days | 2% |
| Thomas Jentschke | 10/10 | 3500 days | 2% |
| alexandra Mund | 10/10 | 3531 days | 2% |
| Klaus Kircher | 10/10 | 3531 days | 2% |
| Sophie Truemper | 10/10 | 3559 days | 2% |
| Guillermo Lupi | 10/10 | 3559 days | 2% |
| Robert Warner | 9/10 | 3559 days | 2% |
| sofia crosley | 10/10 | 3559 days | 2% |
| Ronda Pendergast | 10/10 | 3559 days | 2% |
| Eva | 10/10 | 3559 days | 2% |
| Scott | 10/10 | 3559 days | 2% |
| Ilka and Helge | 10/10 | 3590 days | 1% |
| Bernd "Schwabe" | 10/10 | 3590 days | 1% |
| Moritz &Co | 10/10 | 3590 days | 1% |
| Martin Pelka | 10/10 | 3590 days | 1% |
| Sara Hubber | 10/10 | 3590 days | 1% |
| Astrid Michalske | 10/10 | 3590 days | 1% |
| Mike Behrens | 10/10 | 3590 days | 1% |
| Irod | 10/10 | 3621 days | 1% |
| Franz | 10/10 | 3621 days | 1% |
| Allan David | 10/10 | 3621 days | 1% |
| norman justesen | 10/10 | 3651 days | 1% |
| lennart herpertz | 10/10 | 3651 days | 1% |
| Mark BonDurant | 10/10 | 3682 days | 1% |
| Infernal | 10/10 | 3682 days | 1% |
| pascal omondiagbe | 10/10 | 3682 days | 1% |
| Jodi Thiessen | 10/10 | 3712 days | 1% |
| IreneG26 | 10/10 | 3712 days | 1% |
| Jiminey Cricket | 10/10 | 3712 days | 1% |
| LoveOutdoors | 10/10 | 3712 days | 1% |
| Joe | 10/10 | 3743 days | 1% |
| Ben Clarke | 10/10 | 3743 days | 1% |
| Hans-Georg Milz | 10/10 | 3743 days | 1% |
| Wolfgang B | 10/10 | 3743 days | 1% |
| Arne Bruesch | 10/10 | 3743 days | 1% |
| Glen White | 10/10 | 3865 days | 1% |
| Kristina | 9/10 | 3914 days | 0% |
| Fabian | 10/10 | 4261 days | 0% |
| Heide Will | 10/10 | 4289 days | 0% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Euro Campers experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-3.49% Adjustment
Recent reviews reflect the experience as it currently operates. This means it's important to get fresh reviews. Some experiences discovered they could get a few good reviews and then, resting on their laurels, discourage any further reviews. This adjustment stimulates experiences to be positively involved in the review generating process and discourages them from manipulating the ranking system in this manner.
What constitutes a recent review is based on the how old it is, what type of experience it is applied to and and what time of year it currently is. Due to the seasonal nature of many businesses, what is considered recent is dynamically adjusted throughout the year.
There may be an adjustment if this experience hasn't received enough reviews within the last 51 days. The Euro Campers experience has 1 recent ranking. Adjustments are according to the following table:
| Recent Reviews | Adjustment |
|---|---|
| 0 | -3.00% |
| 1 | -2.63% |
| 2 | -1.50% |
| 3 | -0.38% |
| 4 | -0.00% |
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Euro Campers experience has been adjusted for 45 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 42 | -0.81% |
| 43 | -0.83% |
| 44 | -0.84% |
| 45 | -0.86% |
| 46 | -0.88% |
| 47 | -0.90% |
| 48 | -0.92% |
| … | … |
Balancing Adjustment
3.80% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Onboarding Rating
This rating is about customer service and camper availability. It measures aspects of the customer journey that are often missing from online ratings. It includes performances based on: pre-booking communication, product availability and responsiveness to customer enquiries.
All metrics come from actual customer interactions.
Details are calculated daily from statistics over several years and merged with the score derived from customer reviews - to then form the final ranking score.
Final Ranking Score
75%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.