Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Euro Campers.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
279 Valid Reviews
The Euro Campers experience has a total of 316 reviews. There are 279 valid reviews that are included when calculating the ranking score and 37 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 279 valid reviews:
Rating | Count | Percentage | |
---|---|---|---|
10/10 | 182 |
|
65% |
9/10 | 37 |
|
13% |
8/10 | 30 |
|
11% |
7/10 | 6 |
|
2% |
6/10 | 1 |
|
0% |
5/10 | 2 |
|
1% |
4/10 | 1 |
|
0% |
3/10 | 5 |
|
2% |
2/10 | 2 |
|
1% |
1/10 | 13 |
|
5% |
89.14% Average
The raw data average (mean) for all the Euro Campers valid reviews is 89.14% and is based on 279 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
13 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 279 valid reviews, the experience has 13 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 13 face-to-face reviews:
Rating | Count | Percentage | |
---|---|---|---|
10/10 | 4 |
|
31% |
9/10 | 1 |
|
8% |
8/10 | 6 |
|
46% |
7/10 | 1 |
|
8% |
6/10 | 1 |
|
8% |
5/10 | 0 |
|
0% |
4/10 | 0 |
|
0% |
3/10 | 0 |
|
0% |
2/10 | 0 |
|
0% |
1/10 | 0 |
|
0% |
84.62% Average
The raw data average (mean) for all the Euro Campers face-to-face reviews is 84.62% and is based on 13 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
80.88%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
Reviewer | Rating | Age | Relative Weight |
---|---|---|---|
Hilke und Marian | 8/10 | 292 days | 100% |
Justin Littman | 1/10 | 292 days | 41% |
Adem | 1/10 | 749 days | 29% |
Jens Moeller | 10/10 | 749 days | 73% |
alessandra breitenstein | 1/10 | 749 days | 29% |
Melfuction Berry | 1/10 | 872 days | 25% |
Ange | 1/10 | 1602 days | 3% |
Peter, The Netherlands | 3/10 | 1724 days | 3% |
Emmalee Burger | 1/10 | 1724 days | 2% |
CHRIS | 1/10 | 1724 days | 2% |
Max | 10/10 | 1753 days | 6% |
Leonie D | 2/10 | 1753 days | 2% |
Deborah Vitali | 3/10 | 1784 days | 3% |
daniela | 3/10 | 1784 days | 3% |
schap chris | 1/10 | 1815 days | 2% |
Grant Clark | 10/10 | 1876 days | 5% |
robertina szolarova | 10/10 | 2029 days | 5% |
Markus Hufnagel | 8/10 | 2059 days | 5% |
Kimberly McLean | 8/10 | 2059 days | 5% |
Michel Cote | 9/10 | 2059 days | 5% |
Veronica Young | 10/10 | 2118 days | 5% |
DIANE GUTJAHR | 10/10 | 2149 days | 5% |
Gareth O'Rourke | 5/10 | 2180 days | 3% |
Fredrick Rorus | 10/10 | 2180 days | 4% |
Kerri Schopper | 10/10 | 2180 days | 4% |
Guenter Kastner | 7/10 | 2180 days | 4% |
Laura | 1/10 | 2180 days | 2% |
Giovanni Gamba | 10/10 | 2241 days | 4% |
TOM SCHOUTEN | 9/10 | 2271 days | 4% |
Hugo Fernandes | 3/10 | 2271 days | 2% |
Mitchell Banks | 10/10 | 2271 days | 4% |
capucine Heymes | 10/10 | 2302 days | 4% |
sus Bently | 10/10 | 2302 days | 4% |
Tamaza Zing | 9/10 | 2302 days | 4% |
Stewart Hellken | 10/10 | 2333 days | 4% |
Ari Wibowo | 10/10 | 2333 days | 4% |
Jeff Chadding | 9/10 | 2333 days | 4% |
sara oblak | 10/10 | 2394 days | 4% |
A couple in a Euro Kingsleeper | 10/10 | 2394 days | 4% |
Magdaleen Becker | 10/10 | 2394 days | 4% |
Eleri Jones | 8/10 | 2424 days | 4% |
Falkenhain Annemarie | 9/10 | 2424 days | 4% |
Sarah Zul | 9/10 | 2424 days | 4% |
Stephenn Baas | 9/10 | 2424 days | 4% |
Simon Gakowski | 10/10 | 2424 days | 4% |
Jeffery Wilson | 1/10 | 2454 days | 1% |
DANIEL VIOLA | 9/10 | 2455 days | 4% |
Rhyll Forrest | 10/10 | 2455 days | 4% |
Linda Pulliam | 8/10 | 2455 days | 4% |
Rodney Erickson | 7/10 | 2455 days | 4% |
Freddrick Weiser | 10/10 | 2455 days | 4% |
Domonkos Strommer | 9/10 | 2514 days | 4% |
Troels Karlsen | 10/10 | 2514 days | 4% |
Adrian Rutter | 8/10 | 2514 days | 4% |
Eileen Hayden | 10/10 | 2514 days | 4% |
duval-fleury benoit | 10/10 | 2514 days | 4% |
Steven Kappeler | 10/10 | 2545 days | 4% |
Irene Tos | 7/10 | 2545 days | 3% |
Corinna Gröne | 8/10 | 2545 days | 4% |
phill Fisher | 8/10 | 2545 days | 4% |
Jan Christoph | 10/10 | 2572 days | 2% |
Ted Gonera | 9/10 | 2575 days | 4% |
Michael Kielburger | 10/10 | 2575 days | 4% |
Sabrina Poon | 8/10 | 2575 days | 4% |
Eoin O'Gorman | 9/10 | 2575 days | 4% |
Frank Adriaanse | 8/10 | 2575 days | 4% |
Andrew Praill | 7/10 | 2575 days | 3% |
Oscar Petersen | 8/10 | 2589 days | 2% |
helen reeve | 10/10 | 2606 days | 4% |
Jozef Pinkerton | 9/10 | 2636 days | 3% |
Keith Mc Daniel | 10/10 | 2698 days | 3% |
phil reynolds | 9/10 | 2698 days | 3% |
Melanie Forst | 10/10 | 2698 days | 3% |
Mariette Eggermont | 8/10 | 2698 days | 3% |
Marine Contri | 8/10 | 2728 days | 3% |
Suzanne Hopkins | 10/10 | 2728 days | 3% |
Mario Richter | 10/10 | 2728 days | 3% |
Rodrigo De Souza | 10/10 | 2728 days | 3% |
Simone Krause | 10/10 | 2728 days | 3% |
ENG LEE OOI | 8/10 | 2759 days | 3% |
Pablo Renedo | 10/10 | 2759 days | 3% |
Tiam Siong Tan | 10/10 | 2759 days | 3% |
Jon Veitch | 9/10 | 2789 days | 3% |
Alan Honey | 10/10 | 2789 days | 3% |
Matt Hansen | 10/10 | 2789 days | 3% |
Thomas and Sonja | 8/10 | 2805 days | 2% |
Bettina Olbrich | 9/10 | 2820 days | 3% |
Anita Geyer | 8/10 | 2820 days | 3% |
Vojtech Vojtko | 10/10 | 2820 days | 3% |
Gary Gustafson | 10/10 | 2820 days | 3% |
Robert Denison | 9/10 | 2820 days | 3% |
patrik girardet | 10/10 | 2820 days | 3% |
Taylor Wilson | 10/10 | 2820 days | 3% |
Juan Prosperi | 10/10 | 2848 days | 3% |
Lauren Moore | 9/10 | 2848 days | 3% |
sara Deschenes | 10/10 | 2848 days | 3% |
Helmut Kazmaier | 1/10 | 2848 days | 1% |
Jocelyn Booy | 6/10 | 2851 days | 1% |
Daisy Hoopers | 10/10 | 2857 days | 2% |
Felicity Hughes | 8/10 | 2860 days | 2% |
Sam Howard | 7/10 | 2869 days | 2% |
Georgia Sutcliffe | 8/10 | 2879 days | 3% |
Nick Bailey | 8/10 | 2879 days | 3% |
Stephanie Lauer | 10/10 | 2879 days | 3% |
Chislaine Arends | 10/10 | 2879 days | 3% |
Michael Jeffress | 10/10 | 2879 days | 3% |
Simon Robinson | 10/10 | 2879 days | 3% |
Fiona Brigmanis | 8/10 | 2879 days | 3% |
Beth Morris | 10/10 | 2879 days | 3% |
Peter Coggins | 8/10 | 2879 days | 3% |
Laurent Pinot | 10/10 | 2879 days | 3% |
Martin Kurtz | 10/10 | 2879 days | 3% |
Gina G | 1/10 | 2879 days | 1% |
Christine Bilton | 10/10 | 2879 days | 3% |
Sylvie Svensson | 10/10 | 2879 days | 3% |
Jeremy Evans | 9/10 | 2879 days | 3% |
Werner | 10/10 | 2910 days | 3% |
Mel R | 10/10 | 2910 days | 3% |
Yasmin Lim | 10/10 | 2910 days | 3% |
Jill | 10/10 | 2910 days | 3% |
Samuel Ong | 9/10 | 2910 days | 3% |
Poh ching Yu | 2/10 | 2910 days | 1% |
ryan harkleroad | 8/10 | 2910 days | 3% |
colin mcmahon | 10/10 | 2910 days | 3% |
Julia Tästensen | 10/10 | 2910 days | 3% |
Paige H | 10/10 | 2910 days | 3% |
Mike Mazur | 8/10 | 2910 days | 3% |
Sigrid Duus | 8/10 | 2910 days | 2% |
Mads Nielsen | 8/10 | 2910 days | 2% |
Leonie Brabers | 8/10 | 2933 days | 2% |
Petra | 10/10 | 2940 days | 3% |
Ahmad Zulhilmi Mohamed Omar | 10/10 | 2940 days | 3% |
Ashleigh Standell | 10/10 | 2940 days | 3% |
Kathy Fisher | 8/10 | 2940 days | 3% |
andy ziesmann | 10/10 | 2940 days | 3% |
T Brummel | 9/10 | 2940 days | 3% |
Pavel Schmitt | 10/10 | 2940 days | 3% |
Peter Rickard | 8/10 | 2940 days | 3% |
Carol Kettner | 9/10 | 2940 days | 3% |
Isabell Kraemer | 10/10 | 2940 days | 3% |
Kevin Hendy | 10/10 | 2949 days | 2% |
Jamie Anderson | 10/10 | 2971 days | 3% |
Harry Peters | 10/10 | 2971 days | 3% |
Nurul Farhanah Sidik | 10/10 | 2971 days | 3% |
Wouters | 10/10 | 2971 days | 3% |
Katie | 10/10 | 2971 days | 3% |
Tracey Davies | 8/10 | 2971 days | 3% |
Andrew Sampaklis | 10/10 | 2971 days | 3% |
Emilie Fagioli | 10/10 | 2971 days | 3% |
Steffi Feldmann | 10/10 | 3001 days | 3% |
Stephen O'Co | 10/10 | 3001 days | 3% |
JC Owen | 10/10 | 3001 days | 3% |
Janelle G | 10/10 | 3001 days | 3% |
Andrew Roberts | 10/10 | 3001 days | 3% |
steve kettewell | 10/10 | 3001 days | 3% |
Chris BENDL | 7/10 | 3032 days | 2% |
Tommy 3000 | 10/10 | 3032 days | 3% |
Al Round the World | 10/10 | 3032 days | 3% |
Hoki Nixon | 10/10 | 3032 days | 3% |
Lara Monro | 10/10 | 3063 days | 3% |
Caitlin Johnson | 10/10 | 3063 days | 3% |
Marie2200 | 10/10 | 3063 days | 3% |
esther houghton | 10/10 | 3063 days | 3% |
Brandon H | 10/10 | 3063 days | 3% |
Katja Fibig | 8/10 | 3063 days | 3% |
Silvia R. | 10/10 | 3063 days | 3% |
helen mccarl | 9/10 | 3063 days | 3% |
Kiwi Girl | 10/10 | 3063 days | 3% |
Barbara Beerli | 9/10 | 3063 days | 3% |
Claudia 0 | 10/10 | 3063 days | 3% |
Anni Buechele | 10/10 | 3093 days | 3% |
Jane and Duncan Fraser | 10/10 | 3093 days | 3% |
Leslie Royal | 10/10 | 3124 days | 2% |
Angene Johnson | 10/10 | 3124 days | 2% |
Simon Breunig | 10/10 | 3124 days | 2% |
Stew H | 9/10 | 3124 days | 2% |
Arthur Wilding | 10/10 | 3124 days | 2% |
Sandra Ray | 10/10 | 3124 days | 2% |
Rabiah Abdullah | 4/10 | 3154 days | 2% |
Christian Schnur | 10/10 | 3154 days | 2% |
Christian Schönfels | 10/10 | 3154 days | 2% |
Tim Evans | 10/10 | 3154 days | 2% |
Bastian Leistner | 9/10 | 3185 days | 2% |
Florian Thiele | 10/10 | 3185 days | 2% |
Katelyn Flynn | 10/10 | 3185 days | 2% |
Kasia Mazur | 10/10 | 3185 days | 2% |
Louise Curnell | 9/10 | 3185 days | 2% |
Sven Jahn | 10/10 | 3185 days | 2% |
Hayden Arthur | 10/10 | 3185 days | 2% |
Patrick Veber | 10/10 | 3205 days | 1% |
Sabine Hering | 10/10 | 3214 days | 2% |
James | 10/10 | 3214 days | 2% |
Jeroen Slappendel | 10/10 | 3214 days | 2% |
Glenn Kasman | 1/10 | 3214 days | 1% |
Kerstin | 3/10 | 3245 days | 1% |
Karen W | 10/10 | 3245 days | 2% |
Stephen Eitel | 9/10 | 3245 days | 2% |
Alexa Schneider | 10/10 | 3245 days | 2% |
Michaela Rossmann | 10/10 | 3245 days | 2% |
Sabina Host | 10/10 | 3245 days | 2% |
Peter Sullivan | 10/10 | 3245 days | 2% |
Manfred und Karin Achtstaetter | 10/10 | 3245 days | 2% |
Stefanie Peters | 10/10 | 3245 days | 2% |
Yousef Firoozan | 9/10 | 3276 days | 2% |
cp lim | 9/10 | 3276 days | 2% |
Jochen Dirkling | 10/10 | 3276 days | 2% |
Manfred Gehrmann | 10/10 | 3276 days | 2% |
Lorie Grundy | 9/10 | 3276 days | 2% |
Maria und Peter | 10/10 | 3276 days | 2% |
A Milber | 10/10 | 3276 days | 2% |
Teemu Rautanen | 9/10 | 3306 days | 2% |
Alex Sch | 9/10 | 3306 days | 2% |
Gavin Print | 9/10 | 3306 days | 2% |
stadivoj@gmail.com Radivoj | 10/10 | 3306 days | 2% |
Elena Möller | 10/10 | 3306 days | 2% |
David and Deslei Wood | 10/10 | 3306 days | 2% |
Doro & Kally May | 10/10 | 3306 days | 2% |
oscar de la calle tejedor | 10/10 | 3306 days | 2% |
Nathan | 10/10 | 3337 days | 2% |
Marleen Kenneth | 10/10 | 3337 days | 2% |
Edith Wol | 10/10 | 3337 days | 2% |
Peter H | 10/10 | 3337 days | 2% |
Ruth | 10/10 | 3367 days | 2% |
kelly bell | 10/10 | 3367 days | 2% |
Marion Zajonc | 10/10 | 3367 days | 2% |
Malinda B | 10/10 | 3367 days | 2% |
Nate Thompson | 10/10 | 3398 days | 2% |
Vinay Maharajpet | 10/10 | 3398 days | 2% |
E K | 10/10 | 3429 days | 2% |
Bronwyn Marshall | 10/10 | 3429 days | 2% |
Nz Fan | 10/10 | 3429 days | 2% |
Marius Fischer | 10/10 | 3459 days | 2% |
janh | 10/10 | 3459 days | 2% |
Erica Metro | 10/10 | 3459 days | 2% |
Basak Ozaltin | 9/10 | 3490 days | 2% |
Richard Metro | 10/10 | 3490 days | 2% |
Thijs van Stiphout | 10/10 | 3490 days | 2% |
Elisabeth Tartler | 10/10 | 3490 days | 2% |
Rachel S | 5/10 | 3520 days | 1% |
Osama Salih | 10/10 | 3520 days | 2% |
Kurz Werner | 9/10 | 3520 days | 2% |
Thomas Jentschke | 10/10 | 3520 days | 2% |
alexandra Mund | 10/10 | 3551 days | 2% |
Klaus Kircher | 10/10 | 3551 days | 2% |
Sophie Truemper | 10/10 | 3579 days | 2% |
Guillermo Lupi | 10/10 | 3579 days | 2% |
Robert Warner | 9/10 | 3579 days | 2% |
sofia crosley | 10/10 | 3579 days | 2% |
Ronda Pendergast | 10/10 | 3579 days | 2% |
Eva | 10/10 | 3579 days | 2% |
Scott | 10/10 | 3579 days | 2% |
Ilka and Helge | 10/10 | 3610 days | 1% |
Bernd "Schwabe" | 10/10 | 3610 days | 1% |
Moritz &Co | 10/10 | 3610 days | 1% |
Martin Pelka | 10/10 | 3610 days | 1% |
Sara Hubber | 10/10 | 3610 days | 1% |
Astrid Michalske | 10/10 | 3610 days | 1% |
Mike Behrens | 10/10 | 3610 days | 1% |
Irod | 10/10 | 3641 days | 1% |
Franz | 10/10 | 3641 days | 1% |
Allan David | 10/10 | 3641 days | 1% |
norman justesen | 10/10 | 3671 days | 1% |
lennart herpertz | 10/10 | 3671 days | 1% |
Mark BonDurant | 10/10 | 3702 days | 1% |
Infernal | 10/10 | 3702 days | 1% |
pascal omondiagbe | 10/10 | 3702 days | 1% |
Jodi Thiessen | 10/10 | 3732 days | 1% |
IreneG26 | 10/10 | 3732 days | 1% |
Jiminey Cricket | 10/10 | 3732 days | 1% |
LoveOutdoors | 10/10 | 3732 days | 1% |
Joe | 10/10 | 3763 days | 1% |
Ben Clarke | 10/10 | 3763 days | 1% |
Hans-Georg Milz | 10/10 | 3763 days | 1% |
Wolfgang B | 10/10 | 3763 days | 1% |
Arne Bruesch | 10/10 | 3763 days | 1% |
Glen White | 10/10 | 3885 days | 1% |
Kristina | 9/10 | 3934 days | 0% |
Fabian | 10/10 | 4281 days | 0% |
Heide Will | 10/10 | 4309 days | 0% |
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Euro Campers experience has plenty of reviews and does not meet the criteria for any adjustment.
-4.31% Adjustment
Recent reviews reflect the experience as it currently operates. This means it's important to get fresh reviews. Some experiences discovered they could get a few good reviews and then, resting on their laurels, discourage any further reviews. This adjustment stimulates experiences to be positively involved in the review generating process and discourages them from manipulating the ranking system in this manner.
What constitutes a recent review is based on the how old it is, what type of experience it is applied to and and what time of year it currently is. Due to the seasonal nature of many businesses, what is considered recent is dynamically adjusted throughout the year.
There may be an adjustment if this experience hasn't received enough reviews within the last 44 days. The Euro Campers experience has 0 recent rankings. Adjustments are according to the following table:
Recent Reviews | Adjustment |
---|---|
0 | -3.00% |
1 | -2.63% |
2 | -1.50% |
3 | -0.38% |
4 | -0.00% |
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Euro Campers experience has been adjusted for 65 days. Adjustments are according to the following table.
Days | Adjustment |
---|---|
… | … |
62 | -1.25% |
63 | -1.27% |
64 | -1.29% |
65 | -1.31% |
66 | -1.33% |
67 | -1.35% |
68 | -1.37% |
… | … |
4.06% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
This rating is about customer service and camper availability. It measures aspects of the customer journey that are often missing from online ratings. It includes performances based on: pre-booking communication, product availability and responsiveness to customer enquiries.
All metrics come from actual customer interactions.
Details are calculated daily from statistics over several years and merged with the score derived from customer reviews - to then form the final ranking score.
75%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.