G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Euro Campers.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Euro Campers
Valid Reviews
279 Valid Reviews
The Euro Campers experience has a total of 316 reviews. There are 279 valid reviews that are included when calculating the ranking score and 37 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 279 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 182 |
|
65% |
| 9/10 | 37 |
|
13% |
| 8/10 | 30 |
|
11% |
| 7/10 | 6 |
|
2% |
| 6/10 | 1 |
|
0% |
| 5/10 | 2 |
|
1% |
| 4/10 | 1 |
|
0% |
| 3/10 | 5 |
|
2% |
| 2/10 | 2 |
|
1% |
| 1/10 | 13 |
|
5% |
89.14% Average
The raw data average (mean) for all the Euro Campers valid reviews is 89.14% and is based on 279 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
13 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 279 valid reviews, the experience has 13 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 13 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 4 |
|
31% |
| 9/10 | 1 |
|
8% |
| 8/10 | 6 |
|
46% |
| 7/10 | 1 |
|
8% |
| 6/10 | 1 |
|
8% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
84.62% Average
The raw data average (mean) for all the Euro Campers face-to-face reviews is 84.62% and is based on 13 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
80.95%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Hilke und Marian | 8/10 | 319 days | 100% |
| Justin Littman | 1/10 | 319 days | 41% |
| Adem | 1/10 | 776 days | 29% |
| Jens Moeller | 10/10 | 776 days | 71% |
| alessandra breitenstein | 1/10 | 776 days | 29% |
| Melfuction Berry | 1/10 | 898 days | 24% |
| Ange | 1/10 | 1629 days | 3% |
| Peter, The Netherlands | 3/10 | 1751 days | 3% |
| Emmalee Burger | 1/10 | 1751 days | 2% |
| CHRIS | 1/10 | 1751 days | 2% |
| Max | 10/10 | 1780 days | 5% |
| Leonie D | 2/10 | 1780 days | 2% |
| Deborah Vitali | 3/10 | 1810 days | 3% |
| daniela | 3/10 | 1811 days | 3% |
| schap chris | 1/10 | 1842 days | 2% |
| Grant Clark | 10/10 | 1902 days | 5% |
| robertina szolarova | 10/10 | 2055 days | 5% |
| Markus Hufnagel | 8/10 | 2085 days | 5% |
| Kimberly McLean | 8/10 | 2085 days | 5% |
| Michel Cote | 9/10 | 2085 days | 5% |
| Veronica Young | 10/10 | 2144 days | 5% |
| DIANE GUTJAHR | 10/10 | 2175 days | 5% |
| Gareth O'Rourke | 5/10 | 2206 days | 3% |
| Fredrick Rorus | 10/10 | 2206 days | 5% |
| Kerri Schopper | 10/10 | 2206 days | 5% |
| Guenter Kastner | 7/10 | 2207 days | 4% |
| Laura | 1/10 | 2207 days | 2% |
| Giovanni Gamba | 10/10 | 2268 days | 4% |
| TOM SCHOUTEN | 9/10 | 2297 days | 4% |
| Hugo Fernandes | 3/10 | 2297 days | 2% |
| Mitchell Banks | 10/10 | 2298 days | 4% |
| capucine Heymes | 10/10 | 2328 days | 4% |
| sus Bently | 10/10 | 2328 days | 4% |
| Tamaza Zing | 9/10 | 2328 days | 4% |
| Stewart Hellken | 10/10 | 2359 days | 4% |
| Ari Wibowo | 10/10 | 2360 days | 4% |
| Jeff Chadding | 9/10 | 2360 days | 4% |
| sara oblak | 10/10 | 2420 days | 4% |
| A couple in a Euro Kingsleeper | 10/10 | 2420 days | 4% |
| Magdaleen Becker | 10/10 | 2420 days | 4% |
| Eleri Jones | 8/10 | 2450 days | 4% |
| Falkenhain Annemarie | 9/10 | 2450 days | 4% |
| Sarah Zul | 9/10 | 2450 days | 4% |
| Stephenn Baas | 9/10 | 2450 days | 4% |
| Simon Gakowski | 10/10 | 2451 days | 4% |
| Jeffery Wilson | 1/10 | 2481 days | 2% |
| DANIEL VIOLA | 9/10 | 2481 days | 4% |
| Rhyll Forrest | 10/10 | 2481 days | 4% |
| Linda Pulliam | 8/10 | 2481 days | 4% |
| Rodney Erickson | 7/10 | 2481 days | 4% |
| Freddrick Weiser | 10/10 | 2482 days | 4% |
| Domonkos Strommer | 9/10 | 2540 days | 4% |
| Troels Karlsen | 10/10 | 2540 days | 4% |
| Adrian Rutter | 8/10 | 2540 days | 4% |
| Eileen Hayden | 10/10 | 2540 days | 4% |
| duval-fleury benoit | 10/10 | 2540 days | 4% |
| Steven Kappeler | 10/10 | 2571 days | 4% |
| Irene Tos | 7/10 | 2571 days | 3% |
| Corinna Gröne | 8/10 | 2571 days | 4% |
| phill Fisher | 8/10 | 2571 days | 4% |
| Jan Christoph | 10/10 | 2599 days | 2% |
| Ted Gonera | 9/10 | 2601 days | 4% |
| Michael Kielburger | 10/10 | 2601 days | 4% |
| Sabrina Poon | 8/10 | 2601 days | 4% |
| Eoin O'Gorman | 9/10 | 2601 days | 4% |
| Frank Adriaanse | 8/10 | 2601 days | 4% |
| Andrew Praill | 7/10 | 2602 days | 3% |
| Oscar Petersen | 8/10 | 2616 days | 2% |
| helen reeve | 10/10 | 2632 days | 4% |
| Jozef Pinkerton | 9/10 | 2662 days | 4% |
| Keith Mc Daniel | 10/10 | 2724 days | 3% |
| phil reynolds | 9/10 | 2724 days | 3% |
| Melanie Forst | 10/10 | 2724 days | 3% |
| Mariette Eggermont | 8/10 | 2724 days | 3% |
| Marine Contri | 8/10 | 2754 days | 3% |
| Suzanne Hopkins | 10/10 | 2754 days | 3% |
| Mario Richter | 10/10 | 2754 days | 3% |
| Rodrigo De Souza | 10/10 | 2754 days | 3% |
| Simone Krause | 10/10 | 2754 days | 3% |
| ENG LEE OOI | 8/10 | 2785 days | 3% |
| Pablo Renedo | 10/10 | 2785 days | 3% |
| Tiam Siong Tan | 10/10 | 2785 days | 3% |
| Jon Veitch | 9/10 | 2815 days | 3% |
| Alan Honey | 10/10 | 2815 days | 3% |
| Matt Hansen | 10/10 | 2815 days | 3% |
| Thomas and Sonja | 8/10 | 2832 days | 2% |
| Bettina Olbrich | 9/10 | 2846 days | 3% |
| Anita Geyer | 8/10 | 2846 days | 3% |
| Vojtech Vojtko | 10/10 | 2846 days | 3% |
| Gary Gustafson | 10/10 | 2846 days | 3% |
| Robert Denison | 9/10 | 2846 days | 3% |
| patrik girardet | 10/10 | 2846 days | 3% |
| Taylor Wilson | 10/10 | 2846 days | 3% |
| Juan Prosperi | 10/10 | 2874 days | 3% |
| Lauren Moore | 9/10 | 2874 days | 3% |
| sara Deschenes | 10/10 | 2874 days | 3% |
| Helmut Kazmaier | 1/10 | 2875 days | 1% |
| Jocelyn Booy | 6/10 | 2878 days | 1% |
| Daisy Hoopers | 10/10 | 2884 days | 2% |
| Felicity Hughes | 8/10 | 2887 days | 2% |
| Sam Howard | 7/10 | 2896 days | 2% |
| Georgia Sutcliffe | 8/10 | 2905 days | 3% |
| Nick Bailey | 8/10 | 2905 days | 3% |
| Stephanie Lauer | 10/10 | 2905 days | 3% |
| Chislaine Arends | 10/10 | 2905 days | 3% |
| Michael Jeffress | 10/10 | 2905 days | 3% |
| Simon Robinson | 10/10 | 2905 days | 3% |
| Fiona Brigmanis | 8/10 | 2905 days | 3% |
| Beth Morris | 10/10 | 2905 days | 3% |
| Peter Coggins | 8/10 | 2905 days | 3% |
| Laurent Pinot | 10/10 | 2905 days | 3% |
| Martin Kurtz | 10/10 | 2905 days | 3% |
| Gina G | 1/10 | 2905 days | 1% |
| Christine Bilton | 10/10 | 2905 days | 3% |
| Sylvie Svensson | 10/10 | 2905 days | 3% |
| Jeremy Evans | 9/10 | 2905 days | 3% |
| Werner | 10/10 | 2936 days | 3% |
| Mel R | 10/10 | 2936 days | 3% |
| Yasmin Lim | 10/10 | 2936 days | 3% |
| Jill | 10/10 | 2936 days | 3% |
| Samuel Ong | 9/10 | 2936 days | 3% |
| Poh ching Yu | 2/10 | 2936 days | 1% |
| ryan harkleroad | 8/10 | 2936 days | 3% |
| colin mcmahon | 10/10 | 2936 days | 3% |
| Julia Tästensen | 10/10 | 2936 days | 3% |
| Paige H | 10/10 | 2936 days | 3% |
| Mike Mazur | 8/10 | 2936 days | 3% |
| Sigrid Duus | 8/10 | 2937 days | 2% |
| Mads Nielsen | 8/10 | 2937 days | 2% |
| Leonie Brabers | 8/10 | 2960 days | 2% |
| Petra | 10/10 | 2966 days | 3% |
| Ahmad Zulhilmi Mohamed Omar | 10/10 | 2966 days | 3% |
| Ashleigh Standell | 10/10 | 2966 days | 3% |
| Kathy Fisher | 8/10 | 2966 days | 3% |
| andy ziesmann | 10/10 | 2966 days | 3% |
| T Brummel | 9/10 | 2966 days | 3% |
| Pavel Schmitt | 10/10 | 2966 days | 3% |
| Peter Rickard | 8/10 | 2966 days | 3% |
| Carol Kettner | 9/10 | 2966 days | 3% |
| Isabell Kraemer | 10/10 | 2966 days | 3% |
| Kevin Hendy | 10/10 | 2976 days | 2% |
| Jamie Anderson | 10/10 | 2997 days | 3% |
| Harry Peters | 10/10 | 2997 days | 3% |
| Nurul Farhanah Sidik | 10/10 | 2997 days | 3% |
| Wouters | 10/10 | 2997 days | 3% |
| Katie | 10/10 | 2997 days | 3% |
| Tracey Davies | 8/10 | 2997 days | 3% |
| Andrew Sampaklis | 10/10 | 2997 days | 3% |
| Emilie Fagioli | 10/10 | 2997 days | 3% |
| Steffi Feldmann | 10/10 | 3027 days | 3% |
| Stephen O'Co | 10/10 | 3027 days | 3% |
| JC Owen | 10/10 | 3027 days | 3% |
| Janelle G | 10/10 | 3027 days | 3% |
| Andrew Roberts | 10/10 | 3027 days | 3% |
| steve kettewell | 10/10 | 3027 days | 3% |
| Chris BENDL | 7/10 | 3058 days | 3% |
| Tommy 3000 | 10/10 | 3058 days | 3% |
| Al Round the World | 10/10 | 3058 days | 3% |
| Hoki Nixon | 10/10 | 3058 days | 3% |
| Lara Monro | 10/10 | 3089 days | 3% |
| Caitlin Johnson | 10/10 | 3089 days | 3% |
| Marie2200 | 10/10 | 3089 days | 3% |
| esther houghton | 10/10 | 3089 days | 3% |
| Brandon H | 10/10 | 3089 days | 3% |
| Katja Fibig | 8/10 | 3089 days | 3% |
| Silvia R. | 10/10 | 3089 days | 3% |
| helen mccarl | 9/10 | 3089 days | 3% |
| Kiwi Girl | 10/10 | 3089 days | 3% |
| Barbara Beerli | 9/10 | 3089 days | 3% |
| Claudia 0 | 10/10 | 3089 days | 3% |
| Anni Buechele | 10/10 | 3119 days | 3% |
| Jane and Duncan Fraser | 10/10 | 3119 days | 3% |
| Leslie Royal | 10/10 | 3150 days | 3% |
| Angene Johnson | 10/10 | 3150 days | 3% |
| Simon Breunig | 10/10 | 3150 days | 3% |
| Stew H | 9/10 | 3150 days | 2% |
| Arthur Wilding | 10/10 | 3150 days | 3% |
| Sandra Ray | 10/10 | 3150 days | 3% |
| Rabiah Abdullah | 4/10 | 3180 days | 2% |
| Christian Schnur | 10/10 | 3180 days | 2% |
| Christian Schönfels | 10/10 | 3180 days | 2% |
| Tim Evans | 10/10 | 3180 days | 2% |
| Bastian Leistner | 9/10 | 3211 days | 2% |
| Florian Thiele | 10/10 | 3211 days | 2% |
| Katelyn Flynn | 10/10 | 3211 days | 2% |
| Kasia Mazur | 10/10 | 3211 days | 2% |
| Louise Curnell | 9/10 | 3211 days | 2% |
| Sven Jahn | 10/10 | 3211 days | 2% |
| Hayden Arthur | 10/10 | 3212 days | 2% |
| Patrick Veber | 10/10 | 3232 days | 1% |
| Sabine Hering | 10/10 | 3240 days | 2% |
| James | 10/10 | 3240 days | 2% |
| Jeroen Slappendel | 10/10 | 3240 days | 2% |
| Glenn Kasman | 1/10 | 3240 days | 1% |
| Kerstin | 3/10 | 3271 days | 1% |
| Karen W | 10/10 | 3271 days | 2% |
| Stephen Eitel | 9/10 | 3271 days | 2% |
| Alexa Schneider | 10/10 | 3271 days | 2% |
| Michaela Rossmann | 10/10 | 3271 days | 2% |
| Sabina Host | 10/10 | 3272 days | 2% |
| Peter Sullivan | 10/10 | 3272 days | 2% |
| Manfred und Karin Achtstaetter | 10/10 | 3272 days | 2% |
| Stefanie Peters | 10/10 | 3272 days | 2% |
| Yousef Firoozan | 9/10 | 3302 days | 2% |
| cp lim | 9/10 | 3303 days | 2% |
| Jochen Dirkling | 10/10 | 3303 days | 2% |
| Manfred Gehrmann | 10/10 | 3303 days | 2% |
| Lorie Grundy | 9/10 | 3303 days | 2% |
| Maria und Peter | 10/10 | 3303 days | 2% |
| A Milber | 10/10 | 3303 days | 2% |
| Teemu Rautanen | 9/10 | 3332 days | 2% |
| Alex Sch | 9/10 | 3332 days | 2% |
| Gavin Print | 9/10 | 3332 days | 2% |
| stadivoj@gmail.com Radivoj | 10/10 | 3332 days | 2% |
| Elena Möller | 10/10 | 3333 days | 2% |
| David and Deslei Wood | 10/10 | 3333 days | 2% |
| Doro & Kally May | 10/10 | 3333 days | 2% |
| oscar de la calle tejedor | 10/10 | 3333 days | 2% |
| Nathan | 10/10 | 3363 days | 2% |
| Marleen Kenneth | 10/10 | 3363 days | 2% |
| Edith Wol | 10/10 | 3364 days | 2% |
| Peter H | 10/10 | 3364 days | 2% |
| Ruth | 10/10 | 3393 days | 2% |
| kelly bell | 10/10 | 3393 days | 2% |
| Marion Zajonc | 10/10 | 3393 days | 2% |
| Malinda B | 10/10 | 3393 days | 2% |
| Nate Thompson | 10/10 | 3424 days | 2% |
| Vinay Maharajpet | 10/10 | 3425 days | 2% |
| E K | 10/10 | 3455 days | 2% |
| Bronwyn Marshall | 10/10 | 3455 days | 2% |
| Nz Fan | 10/10 | 3455 days | 2% |
| Marius Fischer | 10/10 | 3485 days | 2% |
| janh | 10/10 | 3485 days | 2% |
| Erica Metro | 10/10 | 3485 days | 2% |
| Basak Ozaltin | 9/10 | 3516 days | 2% |
| Richard Metro | 10/10 | 3516 days | 2% |
| Thijs van Stiphout | 10/10 | 3516 days | 2% |
| Elisabeth Tartler | 10/10 | 3517 days | 2% |
| Rachel S | 5/10 | 3546 days | 1% |
| Osama Salih | 10/10 | 3546 days | 2% |
| Kurz Werner | 9/10 | 3547 days | 2% |
| Thomas Jentschke | 10/10 | 3547 days | 2% |
| alexandra Mund | 10/10 | 3577 days | 2% |
| Klaus Kircher | 10/10 | 3578 days | 2% |
| Sophie Truemper | 10/10 | 3605 days | 2% |
| Guillermo Lupi | 10/10 | 3605 days | 2% |
| Robert Warner | 9/10 | 3605 days | 2% |
| sofia crosley | 10/10 | 3605 days | 2% |
| Ronda Pendergast | 10/10 | 3605 days | 2% |
| Eva | 10/10 | 3605 days | 2% |
| Scott | 10/10 | 3605 days | 2% |
| Ilka and Helge | 10/10 | 3636 days | 1% |
| Bernd "Schwabe" | 10/10 | 3636 days | 1% |
| Moritz &Co | 10/10 | 3636 days | 1% |
| Martin Pelka | 10/10 | 3636 days | 1% |
| Sara Hubber | 10/10 | 3636 days | 1% |
| Astrid Michalske | 10/10 | 3637 days | 1% |
| Mike Behrens | 10/10 | 3637 days | 1% |
| Irod | 10/10 | 3667 days | 1% |
| Franz | 10/10 | 3667 days | 1% |
| Allan David | 10/10 | 3667 days | 1% |
| norman justesen | 10/10 | 3697 days | 1% |
| lennart herpertz | 10/10 | 3698 days | 1% |
| Mark BonDurant | 10/10 | 3728 days | 1% |
| Infernal | 10/10 | 3728 days | 1% |
| pascal omondiagbe | 10/10 | 3728 days | 1% |
| Jodi Thiessen | 10/10 | 3758 days | 1% |
| IreneG26 | 10/10 | 3758 days | 1% |
| Jiminey Cricket | 10/10 | 3759 days | 1% |
| LoveOutdoors | 10/10 | 3759 days | 1% |
| Joe | 10/10 | 3789 days | 1% |
| Ben Clarke | 10/10 | 3790 days | 1% |
| Hans-Georg Milz | 10/10 | 3790 days | 1% |
| Wolfgang B | 10/10 | 3790 days | 1% |
| Arne Bruesch | 10/10 | 3790 days | 1% |
| Glen White | 10/10 | 3911 days | 1% |
| Kristina | 9/10 | 3961 days | 0% |
| Fabian | 10/10 | 4308 days | 0% |
| Heide Will | 10/10 | 4336 days | 0% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Euro Campers experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-4.84% Adjustment
Recent reviews reflect the experience as it currently operates. This means it's important to get fresh reviews. Some experiences discovered they could get a few good reviews and then, resting on their laurels, discourage any further reviews. This adjustment stimulates experiences to be positively involved in the review generating process and discourages them from manipulating the ranking system in this manner.
What constitutes a recent review is based on the how old it is, what type of experience it is applied to and and what time of year it currently is. Due to the seasonal nature of many businesses, what is considered recent is dynamically adjusted throughout the year.
There may be an adjustment if this experience hasn't received enough reviews within the last 42 days. The Euro Campers experience has 0 recent rankings. Adjustments are according to the following table:
| Recent Reviews | Adjustment |
|---|---|
| 0 | -3.00% |
| 1 | -2.63% |
| 2 | -1.50% |
| 3 | -0.38% |
| 4 | -0.00% |
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Euro Campers experience has been adjusted for 91 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 88 | -1.78% |
| 89 | -1.80% |
| 90 | -1.82% |
| 91 | -1.84% |
| 92 | -1.86% |
| 93 | -1.88% |
| 94 | -1.90% |
| … | … |
Balancing Adjustment
4.23% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Onboarding Rating
This rating is about customer service and camper availability. It measures aspects of the customer journey that are often missing from online ratings. It includes performances based on: pre-booking communication, product availability and responsiveness to customer enquiries.
All metrics come from actual customer interactions.
Details are calculated daily from statistics over several years and merged with the score derived from customer reviews - to then form the final ranking score.
Final Ranking Score
74%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.