Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Te Kopua Whanau Camping Ground.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Te Kopua Whanau Camping Ground
Valid Reviews
45 Valid Reviews
The Te Kopua Whanau Camping Ground experience has a total of 48 reviews. There are 45 valid reviews that are included when calculating the ranking score and 3 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 45 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 9 |
|
20% |
| 9/10 | 8 |
|
18% |
| 8/10 | 5 |
|
11% |
| 7/10 | 8 |
|
18% |
| 6/10 | 6 |
|
13% |
| 5/10 | 3 |
|
7% |
| 4/10 | 2 |
|
4% |
| 3/10 | 4 |
|
9% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
73.11% Average
The raw data average (mean) for all the Te Kopua Whanau Camping Ground valid reviews is 73.11% and is based on 45 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
5 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 45 valid reviews, the experience has 5 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 5 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 1 |
|
20% |
| 9/10 | 1 |
|
20% |
| 8/10 | 0 |
|
0% |
| 7/10 | 0 |
|
0% |
| 6/10 | 1 |
|
20% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 2 |
|
40% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
62.00% Average
The raw data average (mean) for all the Te Kopua Whanau Camping Ground face-to-face reviews is 62.00% and is based on 5 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
74.29%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Teo | 5/10 | 53 days | 81% |
| Lea | 7/10 | 53 days | 99% |
| Howards | 8/10 | 267 days | 100% |
| Vojta | 8/10 | 327 days | 98% |
| Jorian | 6/10 | 327 days | 86% |
| Coral West | 7/10 | 358 days | 92% |
| Nalu | 9/10 | 389 days | 96% |
| Bobbie | 7/10 | 542 days | 82% |
| Taylor Russell | 4/10 | 603 days | 55% |
| Katie | 9/10 | 633 days | 81% |
| Cameron Hunter | 7/10 | 692 days | 72% |
| Cicada | 10/10 | 998 days | 47% |
| Emma | 5/10 | 1029 days | 33% |
| Taimi | 10/10 | 1029 days | 44% |
| Amelie | 6/10 | 1088 days | 33% |
| Mauro | 9/10 | 1119 days | 35% |
| Gemma | 10/10 | 1422 days | 15% |
| C Stafford | 9/10 | 1453 days | 14% |
| Rebecca | 7/10 | 1575 days | 8% |
| Michael | 10/10 | 1637 days | 7% |
| Dom | 10/10 | 1788 days | 5% |
| Reba | 8/10 | 1788 days | 5% |
| Bartezz | 7/10 | 1850 days | 5% |
| Zoe | 9/10 | 2094 days | 5% |
| Carolyn Jackson | 10/10 | 2184 days | 5% |
| Ma | 10/10 | 2215 days | 4% |
| R Stuart Nicholson | 4/10 | 2215 days | 3% |
| Annice | 8/10 | 2459 days | 4% |
| Spike Thorne | 7/10 | 2471 days | 4% |
| Eddie Howell | 9/10 | 2585 days | 4% |
| Manuela Loza | 6/10 | 2993 days | 2% |
| Connie Hopper | 10/10 | 3194 days | 2% |
| Loic Journet | 6/10 | 3256 days | 2% |
| Chiara Magelli | 5/10 | 3477 days | 1% |
| Jason Robus | 3/10 | 3500 days | 1% |
| Amber Johnson | 9/10 | 3645 days | 1% |
| Graeme | 3/10 | 3645 days | 1% |
| Patricia Erni | 3/10 | 3929 days | 0% |
| Andrew Luke | 3/10 | 3965 days | 0% |
| Jordan and Marielle | 6/10 | 4010 days | 1% |
| Katherine | 10/10 | 4309 days | 0% |
| Ben Martin | 9/10 | 4309 days | 0% |
| Will and Taylor | 7/10 | 4344 days | 0% |
| Clive | 8/10 | 4344 days | 0% |
| Bart Slingerland | 6/10 | 4665 days | 1% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Te Kopua Whanau Camping Ground does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
4.93% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
79%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.