Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Motueka isite Visitor Information Centre.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Motueka isite Visitor Information Centre
Valid Reviews
175 Valid Reviews
The Motueka isite Visitor Information Centre experience has a total of 179 reviews. There are 175 valid reviews that are included when calculating the ranking score and 4 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 175 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 68 |
|
39% |
| 9/10 | 38 |
|
22% |
| 8/10 | 37 |
|
21% |
| 7/10 | 12 |
|
7% |
| 6/10 | 9 |
|
5% |
| 5/10 | 6 |
|
3% |
| 4/10 | 3 |
|
2% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 2 |
|
1% |
85.71% Average
The raw data average (mean) for all the Motueka isite Visitor Information Centre valid reviews is 85.71% and is based on 175 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
165 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 175 valid reviews, the experience has 165 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 165 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 59 |
|
36% |
| 9/10 | 38 |
|
23% |
| 8/10 | 37 |
|
22% |
| 7/10 | 12 |
|
7% |
| 6/10 | 9 |
|
5% |
| 5/10 | 6 |
|
4% |
| 4/10 | 3 |
|
2% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 1 |
|
1% |
85.39% Average
The raw data average (mean) for all the Motueka isite Visitor Information Centre face-to-face reviews is 85.39% and is based on 165 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
87.86%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| S Weslake | 10/10 | 2391 days | 100% |
| Rebecca Martin | 10/10 | 2436 days | 98% |
| Sophie Ingram | 10/10 | 2571 days | 91% |
| C Flynn | 1/10 | 2831 days | 30% |
| Josh Lesley-Smith | 10/10 | 2852 days | 76% |
| Marc | 9/10 | 2872 days | 75% |
| Emily Noyd | 9/10 | 3109 days | 63% |
| Cayla Stanley | 10/10 | 3109 days | 63% |
| Salvador Jimenez | 10/10 | 3180 days | 60% |
| Philipp Richter | 6/10 | 3248 days | 48% |
| Simon Quass | 10/10 | 3249 days | 56% |
| Sarah Boettcher | 9/10 | 3256 days | 55% |
| Clement Oudjaovok | 8/10 | 3474 days | 44% |
| Katherine Halliday | 9/10 | 3476 days | 44% |
| Daniela Wall | 7/10 | 3476 days | 41% |
| Katherine Britten | 9/10 | 3479 days | 44% |
| Megan | 10/10 | 3480 days | 44% |
| Nina Müller | 9/10 | 3502 days | 43% |
| Maria Schober | 4/10 | 3503 days | 28% |
| Marie Schmid | 10/10 | 3508 days | 43% |
| Charles Aubry | 10/10 | 3509 days | 43% |
| Arvid Hellquist | 9/10 | 3519 days | 42% |
| Celia Nowak | 8/10 | 3520 days | 41% |
| Jiri Blecha | 8/10 | 3521 days | 41% |
| Marie Weber | 9/10 | 3521 days | 42% |
| Michal Kamradek | 7/10 | 3556 days | 38% |
| Dieter Schmees | 9/10 | 3558 days | 40% |
| Barbara | 9/10 | 3560 days | 40% |
| Mathieu Brunel | 10/10 | 3560 days | 40% |
| Thomas and Sonja | 10/10 | 3569 days | 40% |
| Jam Boggomann | 10/10 | 3573 days | 40% |
| Pauline Gibson | 10/10 | 3575 days | 39% |
| Ian Brand | 10/10 | 3576 days | 39% |
| Antoine Vernay | 8/10 | 3582 days | 38% |
| Shona MacDonald | 10/10 | 3818 days | 27% |
| Ane Didriksen | 10/10 | 3818 days | 27% |
| Iris Anette Berger | 10/10 | 3818 days | 27% |
| Claudia de Winter | 7/10 | 3823 days | 25% |
| Cecilia Anderson | 4/10 | 3823 days | 17% |
| Christina Perez | 8/10 | 3827 days | 26% |
| Paula Renton | 8/10 | 3828 days | 26% |
| Maria-Julia Frilaj | 9/10 | 3829 days | 26% |
| Simon Mehlmann | 9/10 | 3829 days | 26% |
| Carolin Siegert | 9/10 | 3829 days | 26% |
| Pavel Jarolimek | 5/10 | 3829 days | 20% |
| Patricia Erni | 8/10 | 3830 days | 26% |
| Robert Erni | 8/10 | 3830 days | 26% |
| Lilli Erni | 8/10 | 3830 days | 26% |
| Erik Nestlez | 8/10 | 3835 days | 26% |
| Wouter Vanmoz | 10/10 | 3836 days | 26% |
| Laure Cops | 9/10 | 3836 days | 26% |
| Annika Marz | 10/10 | 3844 days | 26% |
| Julian Zeissler | 8/10 | 3844 days | 25% |
| Adam | 7/10 | 3844 days | 24% |
| Petra Albrchtoval | 6/10 | 3844 days | 22% |
| Lena Hanhart | 7/10 | 3849 days | 24% |
| Drame Mahmadou | 8/10 | 3849 days | 25% |
| Joanna Mulcahy | 10/10 | 3849 days | 25% |
| Helma Druyken | 9/10 | 3850 days | 25% |
| marcel and conny | 10/10 | 3852 days | 25% |
| Helen | 10/10 | 3852 days | 25% |
| Igor | 7/10 | 3852 days | 23% |
| Ray Bygrave | 9/10 | 3853 days | 25% |
| Maria Camen Santos Lopez | 10/10 | 3853 days | 25% |
| Veeh Barrington | 8/10 | 3853 days | 25% |
| Hirsch Svenja | 10/10 | 3855 days | 25% |
| Mahr Svenja | 7/10 | 3855 days | 23% |
| Johanna Kofler | 6/10 | 3855 days | 21% |
| Kathrin Deichmann | 7/10 | 3857 days | 23% |
| Konrad Ullmann | 8/10 | 3858 days | 24% |
| Lukas Lehmeyer | 8/10 | 3858 days | 24% |
| Mark Hofmann | 9/10 | 3858 days | 25% |
| Louison Laissus | 10/10 | 3861 days | 25% |
| Ennico | 10/10 | 3864 days | 25% |
| Juliane | 7/10 | 3864 days | 23% |
| Hannah | 7/10 | 3864 days | 23% |
| Callum | 6/10 | 3864 days | 21% |
| Barbara | 10/10 | 3864 days | 25% |
| Marinette | 10/10 | 3864 days | 25% |
| Larry Majerus | 10/10 | 3865 days | 25% |
| Jan Majerus | 10/10 | 3865 days | 25% |
| Philip Donachie | 10/10 | 3868 days | 25% |
| Luisa Bach | 10/10 | 3868 days | 25% |
| Karel | 10/10 | 3868 days | 25% |
| Phillip | 8/10 | 3870 days | 24% |
| Libby | 5/10 | 3873 days | 18% |
| Colin Billington | 5/10 | 3874 days | 18% |
| Gassat | 10/10 | 3874 days | 24% |
| Janis Gallois | 8/10 | 3875 days | 24% |
| Andreas Jung | 6/10 | 3876 days | 21% |
| Francisco Pablo Miguel | 8/10 | 3877 days | 24% |
| Constanza Salas | 10/10 | 3885 days | 24% |
| Jesse Flynn | 8/10 | 3887 days | 23% |
| Andrea Hiemer | 10/10 | 3887 days | 24% |
| Bella Danaher | 9/10 | 3889 days | 23% |
| Daniel Danamer | 10/10 | 3889 days | 23% |
| Christina Habranke | 10/10 | 3892 days | 23% |
| Julia Bonisch | 10/10 | 3895 days | 23% |
| Ina Daubenbuechel | 9/10 | 3896 days | 23% |
| Nelle Dutilleur | 8/10 | 3898 days | 22% |
| Johanna Bak | 10/10 | 3899 days | 23% |
| David Esner | 10/10 | 3900 days | 23% |
| Felix | 10/10 | 3900 days | 23% |
| David Brooks | 10/10 | 3900 days | 23% |
| Camille Gagnant | 5/10 | 3901 days | 17% |
| kamil Benes | 6/10 | 3908 days | 19% |
| Johannes Markus | 6/10 | 3909 days | 19% |
| Greg Fischer | 10/10 | 3909 days | 22% |
| Harel Cliad | 10/10 | 3909 days | 22% |
| Danica Vrsljko | 7/10 | 3909 days | 21% |
| Simon Cassie | 9/10 | 3910 days | 22% |
| nimrod yaron | 10/10 | 3910 days | 22% |
| Claire Dann | 7/10 | 3911 days | 21% |
| Carina Huhmann | 8/10 | 3916 days | 22% |
| Anne Schneider | 10/10 | 3916 days | 22% |
| Hennk Hartke | 9/10 | 3917 days | 22% |
| Charles Busnel | 10/10 | 3918 days | 22% |
| Paige Galbraith | 8/10 | 3919 days | 21% |
| Bjorn Van Mulders | 9/10 | 3921 days | 22% |
| Kim Maertens | 8/10 | 3921 days | 21% |
| Eric and Nienke | 10/10 | 3942 days | 21% |
| Elly Kappert | 10/10 | 3972 days | 19% |
| Sylvia Klatt | 10/10 | 4186 days | 8% |
| Supiot Zudovic | 10/10 | 4199 days | 8% |
| Fjord | 9/10 | 4201 days | 7% |
| Sophie Spady | 10/10 | 4203 days | 7% |
| Soizic | 9/10 | 4203 days | 7% |
| Christofer Tonn | 10/10 | 4203 days | 7% |
| Ken Milligan | 8/10 | 4204 days | 7% |
| Sarah Horn | 9/10 | 4205 days | 7% |
| Yu-Ti Chu | 8/10 | 4208 days | 7% |
| Ton Martens | 10/10 | 4208 days | 7% |
| Hendrik Rother | 9/10 | 4208 days | 7% |
| Nora | 8/10 | 4210 days | 7% |
| Katey Justice | 10/10 | 4212 days | 7% |
| Douglas Walker | 8/10 | 4212 days | 7% |
| tim wettack | 10/10 | 4217 days | 7% |
| Marketa | 9/10 | 4217 days | 7% |
| Sabisch Moritz | 9/10 | 4217 days | 7% |
| Stella Thoben | 10/10 | 4219 days | 7% |
| Paul Liecke | 9/10 | 4219 days | 6% |
| Caderet | 10/10 | 4219 days | 7% |
| James Young | 10/10 | 4219 days | 7% |
| Florent Corino | 9/10 | 4221 days | 6% |
| Lea Bulle | 9/10 | 4221 days | 6% |
| Tobi | 5/10 | 4222 days | 4% |
| Ian | 8/10 | 4223 days | 6% |
| Anna Niesl | 10/10 | 4223 days | 6% |
| Janine Kohlgrueler | 9/10 | 4224 days | 6% |
| Arno Leleu | 8/10 | 4226 days | 6% |
| Alessa Ndra | 10/10 | 4227 days | 6% |
| Patrick O'Connell | 10/10 | 4227 days | 6% |
| Francois Marchar | 6/10 | 4227 days | 5% |
| Kristine and William | 5/10 | 4230 days | 4% |
| Veronica and Jordi | 10/10 | 4236 days | 6% |
| Johnny McManmon | 9/10 | 4238 days | 6% |
| Christoph Mueller | 6/10 | 4239 days | 5% |
| Nora and Edward | 8/10 | 4240 days | 5% |
| Christina Rodewald | 8/10 | 4250 days | 5% |
| Nadine and Jan | 8/10 | 4289 days | 3% |
| Henrik Steinruecken | 8/10 | 4289 days | 3% |
| Wertra | 9/10 | 4290 days | 3% |
| Aurelie Morin | 9/10 | 4298 days | 2% |
| Leticia Martin | 10/10 | 4298 days | 3% |
| Martin Thomas | 9/10 | 4299 days | 2% |
| Franz Schueler | 10/10 | 4299 days | 2% |
| F Soppelsa | 1/10 | 4300 days | 0% |
| Dirk | 4/10 | 4305 days | 1% |
| Katharina Pape | 8/10 | 4305 days | 2% |
| Abby Rushmer | 9/10 | 4306 days | 2% |
| Sasha and Sandra Bonavia | 10/10 | 4307 days | 2% |
| Dio | 8/10 | 4309 days | 2% |
| Stephan Olivier | 8/10 | 4311 days | 2% |
| Stephan Olivier | 8/10 | 4311 days | 2% |
| Anna | 9/10 | 4548 days | 24% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Motueka isite Visitor Information Centre does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
1.31% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
89%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.