Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Motueka isite Visitor Information Centre.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Motueka isite Visitor Information Centre
Valid Reviews
175 Valid Reviews
The Motueka isite Visitor Information Centre experience has a total of 179 reviews. There are 175 valid reviews that are included when calculating the ranking score and 4 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 175 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 68 |
|
39% |
| 9/10 | 38 |
|
22% |
| 8/10 | 37 |
|
21% |
| 7/10 | 12 |
|
7% |
| 6/10 | 9 |
|
5% |
| 5/10 | 6 |
|
3% |
| 4/10 | 3 |
|
2% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 2 |
|
1% |
85.71% Average
The raw data average (mean) for all the Motueka isite Visitor Information Centre valid reviews is 85.71% and is based on 175 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
165 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 175 valid reviews, the experience has 165 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 165 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 59 |
|
36% |
| 9/10 | 38 |
|
23% |
| 8/10 | 37 |
|
22% |
| 7/10 | 12 |
|
7% |
| 6/10 | 9 |
|
5% |
| 5/10 | 6 |
|
4% |
| 4/10 | 3 |
|
2% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 1 |
|
1% |
85.39% Average
The raw data average (mean) for all the Motueka isite Visitor Information Centre face-to-face reviews is 85.39% and is based on 165 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
87.96%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| S Weslake | 10/10 | 2449 days | 100% |
| Rebecca Martin | 10/10 | 2494 days | 98% |
| Sophie Ingram | 10/10 | 2630 days | 91% |
| C Flynn | 1/10 | 2889 days | 31% |
| Josh Lesley-Smith | 10/10 | 2910 days | 76% |
| Marc | 9/10 | 2930 days | 74% |
| Emily Noyd | 9/10 | 3167 days | 62% |
| Cayla Stanley | 10/10 | 3167 days | 63% |
| Salvador Jimenez | 10/10 | 3239 days | 59% |
| Philipp Richter | 6/10 | 3306 days | 48% |
| Simon Quass | 10/10 | 3307 days | 55% |
| Sarah Boettcher | 9/10 | 3314 days | 54% |
| Clement Oudjaovok | 8/10 | 3532 days | 43% |
| Katherine Halliday | 9/10 | 3534 days | 43% |
| Daniela Wall | 7/10 | 3534 days | 40% |
| Katherine Britten | 9/10 | 3537 days | 43% |
| Megan | 10/10 | 3538 days | 43% |
| Nina Müller | 9/10 | 3560 days | 42% |
| Maria Schober | 4/10 | 3561 days | 27% |
| Marie Schmid | 10/10 | 3566 days | 42% |
| Charles Aubry | 10/10 | 3567 days | 42% |
| Arvid Hellquist | 9/10 | 3577 days | 41% |
| Celia Nowak | 8/10 | 3578 days | 40% |
| Jiri Blecha | 8/10 | 3579 days | 40% |
| Marie Weber | 9/10 | 3579 days | 41% |
| Michal Kamradek | 7/10 | 3614 days | 37% |
| Dieter Schmees | 9/10 | 3616 days | 39% |
| Barbara | 9/10 | 3618 days | 39% |
| Mathieu Brunel | 10/10 | 3618 days | 39% |
| Thomas and Sonja | 10/10 | 3627 days | 39% |
| Jam Boggomann | 10/10 | 3631 days | 39% |
| Pauline Gibson | 10/10 | 3633 days | 38% |
| Ian Brand | 10/10 | 3635 days | 38% |
| Antoine Vernay | 8/10 | 3640 days | 37% |
| Shona MacDonald | 10/10 | 3876 days | 26% |
| Ane Didriksen | 10/10 | 3876 days | 26% |
| Iris Anette Berger | 10/10 | 3876 days | 26% |
| Claudia de Winter | 7/10 | 3881 days | 24% |
| Cecilia Anderson | 4/10 | 3881 days | 17% |
| Christina Perez | 8/10 | 3885 days | 25% |
| Paula Renton | 8/10 | 3886 days | 25% |
| Maria-Julia Frilaj | 9/10 | 3887 days | 25% |
| Simon Mehlmann | 9/10 | 3887 days | 25% |
| Carolin Siegert | 9/10 | 3887 days | 25% |
| Pavel Jarolimek | 5/10 | 3887 days | 19% |
| Patricia Erni | 8/10 | 3888 days | 25% |
| Robert Erni | 8/10 | 3888 days | 25% |
| Lilli Erni | 8/10 | 3888 days | 25% |
| Erik Nestlez | 8/10 | 3893 days | 24% |
| Wouter Vanmoz | 10/10 | 3894 days | 25% |
| Laure Cops | 9/10 | 3894 days | 25% |
| Annika Marz | 10/10 | 3902 days | 24% |
| Julian Zeissler | 8/10 | 3902 days | 24% |
| Adam | 7/10 | 3902 days | 23% |
| Petra Albrchtoval | 6/10 | 3902 days | 21% |
| Lena Hanhart | 7/10 | 3907 days | 22% |
| Drame Mahmadou | 8/10 | 3907 days | 24% |
| Joanna Mulcahy | 10/10 | 3907 days | 24% |
| Helma Druyken | 9/10 | 3908 days | 24% |
| marcel and conny | 10/10 | 3910 days | 24% |
| Helen | 10/10 | 3910 days | 24% |
| Igor | 7/10 | 3910 days | 22% |
| Ray Bygrave | 9/10 | 3911 days | 24% |
| Maria Camen Santos Lopez | 10/10 | 3911 days | 24% |
| Veeh Barrington | 8/10 | 3911 days | 23% |
| Hirsch Svenja | 10/10 | 3913 days | 24% |
| Mahr Svenja | 7/10 | 3913 days | 22% |
| Johanna Kofler | 6/10 | 3913 days | 20% |
| Kathrin Deichmann | 7/10 | 3915 days | 22% |
| Konrad Ullmann | 8/10 | 3916 days | 23% |
| Lukas Lehmeyer | 8/10 | 3916 days | 23% |
| Mark Hofmann | 9/10 | 3916 days | 23% |
| Louison Laissus | 10/10 | 3919 days | 24% |
| Ennico | 10/10 | 3922 days | 23% |
| Juliane | 7/10 | 3922 days | 22% |
| Hannah | 7/10 | 3922 days | 22% |
| Callum | 6/10 | 3922 days | 20% |
| Barbara | 10/10 | 3922 days | 23% |
| Marinette | 10/10 | 3922 days | 23% |
| Larry Majerus | 10/10 | 3923 days | 23% |
| Jan Majerus | 10/10 | 3923 days | 23% |
| Philip Donachie | 10/10 | 3926 days | 23% |
| Luisa Bach | 10/10 | 3926 days | 23% |
| Karel | 10/10 | 3926 days | 23% |
| Phillip | 8/10 | 3928 days | 23% |
| Libby | 5/10 | 3931 days | 17% |
| Colin Billington | 5/10 | 3932 days | 17% |
| Gassat | 10/10 | 3932 days | 23% |
| Janis Gallois | 8/10 | 3933 days | 22% |
| Andreas Jung | 6/10 | 3934 days | 20% |
| Francisco Pablo Miguel | 8/10 | 3935 days | 22% |
| Constanza Salas | 10/10 | 3943 days | 22% |
| Jesse Flynn | 8/10 | 3945 days | 22% |
| Andrea Hiemer | 10/10 | 3945 days | 22% |
| Bella Danaher | 9/10 | 3947 days | 22% |
| Daniel Danamer | 10/10 | 3947 days | 22% |
| Christina Habranke | 10/10 | 3950 days | 22% |
| Julia Bonisch | 10/10 | 3953 days | 22% |
| Ina Daubenbuechel | 9/10 | 3954 days | 21% |
| Nelle Dutilleur | 8/10 | 3956 days | 21% |
| Johanna Bak | 10/10 | 3957 days | 22% |
| David Esner | 10/10 | 3958 days | 21% |
| Felix | 10/10 | 3958 days | 21% |
| David Brooks | 10/10 | 3958 days | 21% |
| Camille Gagnant | 5/10 | 3959 days | 16% |
| kamil Benes | 6/10 | 3966 days | 18% |
| Johannes Markus | 6/10 | 3967 days | 18% |
| Greg Fischer | 10/10 | 3967 days | 21% |
| Harel Cliad | 10/10 | 3967 days | 21% |
| Danica Vrsljko | 7/10 | 3967 days | 20% |
| Simon Cassie | 9/10 | 3968 days | 21% |
| nimrod yaron | 10/10 | 3968 days | 21% |
| Claire Dann | 7/10 | 3969 days | 19% |
| Carina Huhmann | 8/10 | 3974 days | 20% |
| Anne Schneider | 10/10 | 3974 days | 21% |
| Hennk Hartke | 9/10 | 3975 days | 20% |
| Charles Busnel | 10/10 | 3976 days | 21% |
| Paige Galbraith | 8/10 | 3977 days | 20% |
| Bjorn Van Mulders | 9/10 | 3979 days | 20% |
| Kim Maertens | 8/10 | 3979 days | 20% |
| Eric and Nienke | 10/10 | 4000 days | 19% |
| Elly Kappert | 10/10 | 4030 days | 18% |
| Sylvia Klatt | 10/10 | 4244 days | 7% |
| Supiot Zudovic | 10/10 | 4257 days | 6% |
| Fjord | 9/10 | 4259 days | 6% |
| Sophie Spady | 10/10 | 4261 days | 6% |
| Soizic | 9/10 | 4261 days | 6% |
| Christofer Tonn | 10/10 | 4261 days | 6% |
| Ken Milligan | 8/10 | 4262 days | 6% |
| Sarah Horn | 9/10 | 4263 days | 6% |
| Yu-Ti Chu | 8/10 | 4266 days | 5% |
| Ton Martens | 10/10 | 4266 days | 5% |
| Hendrik Rother | 9/10 | 4266 days | 5% |
| Nora | 8/10 | 4268 days | 5% |
| Katey Justice | 10/10 | 4270 days | 5% |
| Douglas Walker | 8/10 | 4270 days | 5% |
| tim wettack | 10/10 | 4275 days | 5% |
| Marketa | 9/10 | 4275 days | 5% |
| Sabisch Moritz | 9/10 | 4275 days | 5% |
| Stella Thoben | 10/10 | 4277 days | 5% |
| Paul Liecke | 9/10 | 4277 days | 5% |
| Caderet | 10/10 | 4277 days | 5% |
| James Young | 10/10 | 4277 days | 5% |
| Florent Corino | 9/10 | 4279 days | 5% |
| Lea Bulle | 9/10 | 4279 days | 5% |
| Tobi | 5/10 | 4280 days | 4% |
| Ian | 8/10 | 4281 days | 5% |
| Anna Niesl | 10/10 | 4281 days | 5% |
| Janine Kohlgrueler | 9/10 | 4282 days | 5% |
| Arno Leleu | 8/10 | 4284 days | 4% |
| Alessa Ndra | 10/10 | 4285 days | 4% |
| Patrick O'Connell | 10/10 | 4285 days | 4% |
| Francois Marchar | 6/10 | 4285 days | 4% |
| Kristine and William | 5/10 | 4288 days | 3% |
| Veronica and Jordi | 10/10 | 4294 days | 4% |
| Johnny McManmon | 9/10 | 4296 days | 4% |
| Christoph Mueller | 6/10 | 4297 days | 3% |
| Nora and Edward | 8/10 | 4298 days | 4% |
| Christina Rodewald | 8/10 | 4308 days | 3% |
| Nadine and Jan | 8/10 | 4347 days | 1% |
| Henrik Steinruecken | 8/10 | 4347 days | 1% |
| Wertra | 9/10 | 4348 days | 1% |
| Aurelie Morin | 9/10 | 4356 days | 1% |
| Leticia Martin | 10/10 | 4356 days | 1% |
| Martin Thomas | 9/10 | 4357 days | 1% |
| Franz Schueler | 10/10 | 4357 days | 1% |
| F Soppelsa | 1/10 | 4358 days | 0% |
| Dirk | 4/10 | 4363 days | 0% |
| Katharina Pape | 8/10 | 4363 days | 0% |
| Abby Rushmer | 9/10 | 4364 days | 0% |
| Sasha and Sandra Bonavia | 10/10 | 4365 days | 0% |
| Dio | 8/10 | 4367 days | 0% |
| Stephan Olivier | 8/10 | 4369 days | 0% |
| Stephan Olivier | 8/10 | 4369 days | 0% |
| Anna | 9/10 | 4607 days | 26% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Motueka isite Visitor Information Centre does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
1.30% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
89%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.