Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Motueka isite Visitor Information Centre.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Motueka isite Visitor Information Centre
Valid Reviews
175 Valid Reviews
The Motueka isite Visitor Information Centre experience has a total of 179 reviews. There are 175 valid reviews that are included when calculating the ranking score and 4 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 175 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 68 |
|
39% |
| 9/10 | 38 |
|
22% |
| 8/10 | 37 |
|
21% |
| 7/10 | 12 |
|
7% |
| 6/10 | 9 |
|
5% |
| 5/10 | 6 |
|
3% |
| 4/10 | 3 |
|
2% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 2 |
|
1% |
85.71% Average
The raw data average (mean) for all the Motueka isite Visitor Information Centre valid reviews is 85.71% and is based on 175 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
165 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 175 valid reviews, the experience has 165 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 165 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 59 |
|
36% |
| 9/10 | 38 |
|
23% |
| 8/10 | 37 |
|
22% |
| 7/10 | 12 |
|
7% |
| 6/10 | 9 |
|
5% |
| 5/10 | 6 |
|
4% |
| 4/10 | 3 |
|
2% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 1 |
|
1% |
85.39% Average
The raw data average (mean) for all the Motueka isite Visitor Information Centre face-to-face reviews is 85.39% and is based on 165 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
87.66%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| S Weslake | 10/10 | 2477 days | 100% |
| Rebecca Martin | 10/10 | 2522 days | 98% |
| Sophie Ingram | 10/10 | 2657 days | 91% |
| C Flynn | 1/10 | 2917 days | 31% |
| Josh Lesley-Smith | 10/10 | 2938 days | 76% |
| Marc | 9/10 | 2958 days | 74% |
| Emily Noyd | 9/10 | 3195 days | 62% |
| Cayla Stanley | 10/10 | 3195 days | 62% |
| Salvador Jimenez | 10/10 | 3266 days | 58% |
| Philipp Richter | 6/10 | 3334 days | 47% |
| Simon Quass | 10/10 | 3335 days | 55% |
| Sarah Boettcher | 9/10 | 3342 days | 54% |
| Clement Oudjaovok | 8/10 | 3560 days | 42% |
| Katherine Halliday | 9/10 | 3562 days | 42% |
| Daniela Wall | 7/10 | 3562 days | 40% |
| Katherine Britten | 9/10 | 3565 days | 42% |
| Megan | 10/10 | 3566 days | 43% |
| Nina Müller | 9/10 | 3588 days | 41% |
| Maria Schober | 4/10 | 3589 days | 27% |
| Marie Schmid | 10/10 | 3594 days | 41% |
| Charles Aubry | 10/10 | 3595 days | 41% |
| Arvid Hellquist | 9/10 | 3605 days | 40% |
| Celia Nowak | 8/10 | 3606 days | 40% |
| Jiri Blecha | 8/10 | 3607 days | 40% |
| Marie Weber | 9/10 | 3607 days | 40% |
| Michal Kamradek | 7/10 | 3642 days | 36% |
| Dieter Schmees | 9/10 | 3644 days | 38% |
| Barbara | 9/10 | 3646 days | 38% |
| Mathieu Brunel | 10/10 | 3646 days | 38% |
| Thomas and Sonja | 10/10 | 3655 days | 38% |
| Jam Boggomann | 10/10 | 3659 days | 38% |
| Pauline Gibson | 10/10 | 3661 days | 38% |
| Ian Brand | 10/10 | 3662 days | 38% |
| Antoine Vernay | 8/10 | 3668 days | 37% |
| Shona MacDonald | 10/10 | 3904 days | 25% |
| Ane Didriksen | 10/10 | 3904 days | 25% |
| Iris Anette Berger | 10/10 | 3904 days | 25% |
| Claudia de Winter | 7/10 | 3909 days | 23% |
| Cecilia Anderson | 4/10 | 3909 days | 16% |
| Christina Perez | 8/10 | 3913 days | 24% |
| Paula Renton | 8/10 | 3914 days | 24% |
| Maria-Julia Frilaj | 9/10 | 3915 days | 24% |
| Simon Mehlmann | 9/10 | 3915 days | 24% |
| Carolin Siegert | 9/10 | 3915 days | 24% |
| Pavel Jarolimek | 5/10 | 3915 days | 18% |
| Patricia Erni | 8/10 | 3916 days | 24% |
| Robert Erni | 8/10 | 3916 days | 24% |
| Lilli Erni | 8/10 | 3916 days | 24% |
| Erik Nestlez | 8/10 | 3921 days | 23% |
| Wouter Vanmoz | 10/10 | 3922 days | 24% |
| Laure Cops | 9/10 | 3922 days | 24% |
| Annika Marz | 10/10 | 3930 days | 23% |
| Julian Zeissler | 8/10 | 3930 days | 23% |
| Adam | 7/10 | 3930 days | 22% |
| Petra Albrchtoval | 6/10 | 3930 days | 20% |
| Lena Hanhart | 7/10 | 3935 days | 22% |
| Drame Mahmadou | 8/10 | 3935 days | 23% |
| Joanna Mulcahy | 10/10 | 3935 days | 23% |
| Helma Druyken | 9/10 | 3936 days | 23% |
| marcel and conny | 10/10 | 3938 days | 23% |
| Helen | 10/10 | 3938 days | 23% |
| Igor | 7/10 | 3938 days | 21% |
| Ray Bygrave | 9/10 | 3939 days | 23% |
| Maria Camen Santos Lopez | 10/10 | 3939 days | 23% |
| Veeh Barrington | 8/10 | 3939 days | 23% |
| Hirsch Svenja | 10/10 | 3941 days | 23% |
| Mahr Svenja | 7/10 | 3941 days | 21% |
| Johanna Kofler | 6/10 | 3941 days | 20% |
| Kathrin Deichmann | 7/10 | 3943 days | 21% |
| Konrad Ullmann | 8/10 | 3944 days | 22% |
| Lukas Lehmeyer | 8/10 | 3944 days | 22% |
| Mark Hofmann | 9/10 | 3944 days | 23% |
| Louison Laissus | 10/10 | 3947 days | 23% |
| Ennico | 10/10 | 3950 days | 22% |
| Juliane | 7/10 | 3950 days | 21% |
| Hannah | 7/10 | 3950 days | 21% |
| Callum | 6/10 | 3950 days | 19% |
| Barbara | 10/10 | 3950 days | 22% |
| Marinette | 10/10 | 3950 days | 22% |
| Larry Majerus | 10/10 | 3951 days | 22% |
| Jan Majerus | 10/10 | 3951 days | 22% |
| Philip Donachie | 10/10 | 3954 days | 22% |
| Luisa Bach | 10/10 | 3954 days | 22% |
| Karel | 10/10 | 3954 days | 22% |
| Phillip | 8/10 | 3956 days | 22% |
| Libby | 5/10 | 3959 days | 17% |
| Colin Billington | 5/10 | 3960 days | 17% |
| Gassat | 10/10 | 3960 days | 22% |
| Janis Gallois | 8/10 | 3961 days | 21% |
| Andreas Jung | 6/10 | 3962 days | 19% |
| Francisco Pablo Miguel | 8/10 | 3963 days | 21% |
| Constanza Salas | 10/10 | 3971 days | 21% |
| Jesse Flynn | 8/10 | 3973 days | 21% |
| Andrea Hiemer | 10/10 | 3973 days | 21% |
| Bella Danaher | 9/10 | 3975 days | 21% |
| Daniel Danamer | 10/10 | 3975 days | 21% |
| Christina Habranke | 10/10 | 3978 days | 21% |
| Julia Bonisch | 10/10 | 3981 days | 21% |
| Ina Daubenbuechel | 9/10 | 3982 days | 21% |
| Nelle Dutilleur | 8/10 | 3984 days | 20% |
| Johanna Bak | 10/10 | 3985 days | 21% |
| David Esner | 10/10 | 3986 days | 21% |
| Felix | 10/10 | 3986 days | 21% |
| David Brooks | 10/10 | 3986 days | 21% |
| Camille Gagnant | 5/10 | 3987 days | 16% |
| kamil Benes | 6/10 | 3994 days | 17% |
| Johannes Markus | 6/10 | 3995 days | 17% |
| Greg Fischer | 10/10 | 3995 days | 20% |
| Harel Cliad | 10/10 | 3995 days | 20% |
| Danica Vrsljko | 7/10 | 3995 days | 19% |
| Simon Cassie | 9/10 | 3996 days | 20% |
| nimrod yaron | 10/10 | 3996 days | 20% |
| Claire Dann | 7/10 | 3997 days | 19% |
| Carina Huhmann | 8/10 | 4002 days | 19% |
| Anne Schneider | 10/10 | 4002 days | 20% |
| Hennk Hartke | 9/10 | 4003 days | 19% |
| Charles Busnel | 10/10 | 4004 days | 20% |
| Paige Galbraith | 8/10 | 4005 days | 19% |
| Bjorn Van Mulders | 9/10 | 4007 days | 19% |
| Kim Maertens | 8/10 | 4007 days | 19% |
| Eric and Nienke | 10/10 | 4028 days | 18% |
| Elly Kappert | 10/10 | 4058 days | 17% |
| Sylvia Klatt | 10/10 | 4272 days | 5% |
| Supiot Zudovic | 10/10 | 4285 days | 5% |
| Fjord | 9/10 | 4287 days | 5% |
| Sophie Spady | 10/10 | 4289 days | 5% |
| Soizic | 9/10 | 4289 days | 5% |
| Christofer Tonn | 10/10 | 4289 days | 5% |
| Ken Milligan | 8/10 | 4290 days | 4% |
| Sarah Horn | 9/10 | 4291 days | 4% |
| Yu-Ti Chu | 8/10 | 4294 days | 4% |
| Ton Martens | 10/10 | 4294 days | 4% |
| Hendrik Rother | 9/10 | 4294 days | 4% |
| Nora | 8/10 | 4296 days | 4% |
| Katey Justice | 10/10 | 4298 days | 4% |
| Douglas Walker | 8/10 | 4298 days | 4% |
| tim wettack | 10/10 | 4303 days | 4% |
| Marketa | 9/10 | 4303 days | 4% |
| Sabisch Moritz | 9/10 | 4303 days | 4% |
| Stella Thoben | 10/10 | 4305 days | 4% |
| Paul Liecke | 9/10 | 4305 days | 4% |
| Caderet | 10/10 | 4305 days | 4% |
| James Young | 10/10 | 4305 days | 4% |
| Florent Corino | 9/10 | 4307 days | 4% |
| Lea Bulle | 9/10 | 4307 days | 4% |
| Tobi | 5/10 | 4308 days | 3% |
| Ian | 8/10 | 4309 days | 3% |
| Anna Niesl | 10/10 | 4309 days | 4% |
| Janine Kohlgrueler | 9/10 | 4310 days | 3% |
| Arno Leleu | 8/10 | 4312 days | 3% |
| Alessa Ndra | 10/10 | 4313 days | 3% |
| Patrick O'Connell | 10/10 | 4313 days | 3% |
| Francois Marchar | 6/10 | 4313 days | 3% |
| Kristine and William | 5/10 | 4316 days | 2% |
| Veronica and Jordi | 10/10 | 4322 days | 3% |
| Johnny McManmon | 9/10 | 4324 days | 3% |
| Christoph Mueller | 6/10 | 4325 days | 2% |
| Nora and Edward | 8/10 | 4326 days | 3% |
| Christina Rodewald | 8/10 | 4336 days | 2% |
| Nadine and Jan | 8/10 | 4375 days | 0% |
| Henrik Steinruecken | 8/10 | 4375 days | 0% |
| Wertra | 9/10 | 4376 days | 0% |
| Aurelie Morin | 9/10 | 4384 days | 26% |
| Leticia Martin | 10/10 | 4384 days | 27% |
| Martin Thomas | 9/10 | 4385 days | 26% |
| Franz Schueler | 10/10 | 4385 days | 27% |
| F Soppelsa | 1/10 | 4386 days | 11% |
| Dirk | 4/10 | 4391 days | 17% |
| Katharina Pape | 8/10 | 4391 days | 26% |
| Abby Rushmer | 9/10 | 4392 days | 26% |
| Sasha and Sandra Bonavia | 10/10 | 4393 days | 27% |
| Dio | 8/10 | 4395 days | 26% |
| Stephan Olivier | 8/10 | 4397 days | 26% |
| Stephan Olivier | 8/10 | 4397 days | 26% |
| Anna | 9/10 | 4635 days | 26% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Motueka isite Visitor Information Centre does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
1.35% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
89%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.