Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Motueka isite Visitor Information Centre.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

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Cymen Crick's avatar

Cymen Crick

Rankers Owner

Motueka isite Visitor Information Centre

Valid Reviews

175 Valid Reviews

The Motueka isite Visitor Information Centre experience has a total of 179 reviews. There are 175 valid reviews that are included when calculating the ranking score and 4 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 175 valid reviews:

Rating Count Percentage
10/10 68
39%
9/10 38
22%
8/10 37
21%
7/10 12
7%
6/10 9
5%
5/10 6
3%
4/10 3
2%
3/10 0
0%
2/10 0
0%
1/10 2
1%

85.71% Average

The raw data average (mean) for all the Motueka isite Visitor Information Centre valid reviews is 85.71% and is based on 175 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

165 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 175 valid reviews, the experience has 165 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 165 face-to-face reviews:

Rating Count Percentage
10/10 59
36%
9/10 38
23%
8/10 37
22%
7/10 12
7%
6/10 9
5%
5/10 6
4%
4/10 3
2%
3/10 0
0%
2/10 0
0%
1/10 1
1%

85.39% Average

The raw data average (mean) for all the Motueka isite Visitor Information Centre face-to-face reviews is 85.39% and is based on 165 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

87.19%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
S Weslake 10/10 2547 days 100%
Rebecca Martin 10/10 2592 days 98%
Sophie Ingram 10/10 2728 days 90%
C Flynn 1/10 2987 days 31%
Josh Lesley-Smith 10/10 3008 days 75%
Marc 9/10 3028 days 73%
Emily Noyd 9/10 3265 days 60%
Cayla Stanley 10/10 3265 days 61%
Salvador Jimenez 10/10 3337 days 57%
Philipp Richter 6/10 3404 days 46%
Simon Quass 10/10 3405 days 53%
Sarah Boettcher 9/10 3412 days 52%
Clement Oudjaovok 8/10 3630 days 40%
Katherine Halliday 9/10 3632 days 40%
Daniela Wall 7/10 3632 days 38%
Katherine Britten 9/10 3635 days 40%
Megan 10/10 3636 days 41%
Nina Müller 9/10 3658 days 39%
Maria Schober 4/10 3659 days 26%
Marie Schmid 10/10 3664 days 39%
Charles Aubry 10/10 3665 days 39%
Arvid Hellquist 9/10 3675 days 38%
Celia Nowak 8/10 3676 days 38%
Jiri Blecha 8/10 3677 days 38%
Marie Weber 9/10 3677 days 38%
Michal Kamradek 7/10 3712 days 34%
Dieter Schmees 9/10 3714 days 36%
Barbara 9/10 3716 days 36%
Mathieu Brunel 10/10 3716 days 36%
Thomas and Sonja 10/10 3725 days 36%
Jam Boggomann 10/10 3729 days 35%
Pauline Gibson 10/10 3731 days 35%
Ian Brand 10/10 3733 days 35%
Antoine Vernay 8/10 3738 days 34%
Shona MacDonald 10/10 3974 days 22%
Ane Didriksen 10/10 3974 days 22%
Iris Anette Berger 10/10 3974 days 22%
Claudia de Winter 7/10 3979 days 20%
Cecilia Anderson 4/10 3979 days 14%
Christina Perez 8/10 3983 days 21%
Paula Renton 8/10 3984 days 21%
Maria-Julia Frilaj 9/10 3985 days 21%
Simon Mehlmann 9/10 3985 days 21%
Carolin Siegert 9/10 3985 days 21%
Pavel Jarolimek 5/10 3985 days 16%
Patricia Erni 8/10 3986 days 21%
Robert Erni 8/10 3986 days 21%
Lilli Erni 8/10 3986 days 21%
Erik Nestlez 8/10 3991 days 21%
Wouter Vanmoz 10/10 3992 days 21%
Laure Cops 9/10 3992 days 21%
Annika Marz 10/10 4000 days 21%
Julian Zeissler 8/10 4000 days 20%
Adam 7/10 4000 days 19%
Petra Albrchtoval 6/10 4000 days 18%
Lena Hanhart 7/10 4005 days 19%
Drame Mahmadou 8/10 4005 days 20%
Joanna Mulcahy 10/10 4005 days 20%
Helma Druyken 9/10 4006 days 20%
marcel and conny 10/10 4008 days 20%
Helen 10/10 4008 days 20%
Igor 7/10 4008 days 19%
Ray Bygrave 9/10 4009 days 20%
Maria Camen Santos Lopez 10/10 4009 days 20%
Veeh Barrington 8/10 4009 days 20%
Hirsch Svenja 10/10 4011 days 20%
Mahr Svenja 7/10 4011 days 19%
Johanna Kofler 6/10 4011 days 17%
Kathrin Deichmann 7/10 4013 days 19%
Konrad Ullmann 8/10 4014 days 20%
Lukas Lehmeyer 8/10 4014 days 20%
Mark Hofmann 9/10 4014 days 20%
Louison Laissus 10/10 4017 days 20%
Ennico 10/10 4020 days 20%
Juliane 7/10 4020 days 18%
Hannah 7/10 4020 days 18%
Callum 6/10 4020 days 17%
Barbara 10/10 4020 days 20%
Marinette 10/10 4020 days 20%
Larry Majerus 10/10 4021 days 20%
Jan Majerus 10/10 4021 days 20%
Philip Donachie 10/10 4024 days 19%
Luisa Bach 10/10 4024 days 19%
Karel 10/10 4024 days 19%
Phillip 8/10 4026 days 19%
Libby 5/10 4029 days 15%
Colin Billington 5/10 4030 days 15%
Gassat 10/10 4030 days 19%
Janis Gallois 8/10 4031 days 19%
Andreas Jung 6/10 4032 days 16%
Francisco Pablo Miguel 8/10 4033 days 19%
Constanza Salas 10/10 4041 days 18%
Jesse Flynn 8/10 4043 days 18%
Andrea Hiemer 10/10 4043 days 18%
Bella Danaher 9/10 4045 days 18%
Daniel Danamer 10/10 4045 days 18%
Christina Habranke 10/10 4048 days 18%
Julia Bonisch 10/10 4051 days 18%
Ina Daubenbuechel 9/10 4052 days 18%
Nelle Dutilleur 8/10 4054 days 17%
Johanna Bak 10/10 4055 days 18%
David Esner 10/10 4056 days 18%
Felix 10/10 4056 days 18%
David Brooks 10/10 4056 days 18%
Camille Gagnant 5/10 4057 days 13%
kamil Benes 6/10 4064 days 15%
Johannes Markus 6/10 4065 days 15%
Greg Fischer 10/10 4065 days 17%
Harel Cliad 10/10 4065 days 17%
Danica Vrsljko 7/10 4065 days 16%
Simon Cassie 9/10 4066 days 17%
nimrod yaron 10/10 4066 days 17%
Claire Dann 7/10 4067 days 16%
Carina Huhmann 8/10 4072 days 16%
Anne Schneider 10/10 4072 days 17%
Hennk Hartke 9/10 4073 days 17%
Charles Busnel 10/10 4074 days 17%
Paige Galbraith 8/10 4075 days 16%
Bjorn Van Mulders 9/10 4077 days 16%
Kim Maertens 8/10 4077 days 16%
Eric and Nienke 10/10 4098 days 15%
Elly Kappert 10/10 4128 days 14%
Sylvia Klatt 10/10 4342 days 2%
Supiot Zudovic 10/10 4355 days 1%
Fjord 9/10 4357 days 1%
Sophie Spady 10/10 4359 days 1%
Soizic 9/10 4359 days 1%
Christofer Tonn 10/10 4359 days 1%
Ken Milligan 8/10 4360 days 1%
Sarah Horn 9/10 4361 days 1%
Yu-Ti Chu 8/10 4364 days 1%
Ton Martens 10/10 4364 days 1%
Hendrik Rother 9/10 4364 days 1%
Nora 8/10 4366 days 1%
Katey Justice 10/10 4368 days 1%
Douglas Walker 8/10 4368 days 1%
tim wettack 10/10 4373 days 0%
Marketa 9/10 4373 days 0%
Sabisch Moritz 9/10 4373 days 0%
Stella Thoben 10/10 4375 days 0%
Paul Liecke 9/10 4375 days 0%
Caderet 10/10 4375 days 0%
James Young 10/10 4375 days 0%
Florent Corino 9/10 4377 days 0%
Lea Bulle 9/10 4377 days 0%
Tobi 5/10 4378 days 0%
Ian 8/10 4379 days 0%
Anna Niesl 10/10 4379 days 0%
Janine Kohlgrueler 9/10 4380 days 28%
Arno Leleu 8/10 4382 days 27%
Alessa Ndra 10/10 4383 days 28%
Patrick O'Connell 10/10 4383 days 28%
Francois Marchar 6/10 4383 days 24%
Kristine and William 5/10 4386 days 21%
Veronica and Jordi 10/10 4392 days 28%
Johnny McManmon 9/10 4394 days 28%
Christoph Mueller 6/10 4395 days 24%
Nora and Edward 8/10 4396 days 27%
Christina Rodewald 8/10 4406 days 27%
Nadine and Jan 8/10 4445 days 27%
Henrik Steinruecken 8/10 4445 days 27%
Wertra 9/10 4446 days 28%
Aurelie Morin 9/10 4454 days 28%
Leticia Martin 10/10 4454 days 28%
Martin Thomas 9/10 4455 days 28%
Franz Schueler 10/10 4455 days 28%
F Soppelsa 1/10 4456 days 11%
Dirk 4/10 4461 days 18%
Katharina Pape 8/10 4461 days 27%
Abby Rushmer 9/10 4462 days 28%
Sasha and Sandra Bonavia 10/10 4463 days 28%
Dio 8/10 4465 days 27%
Stephan Olivier 8/10 4467 days 27%
Stephan Olivier 8/10 4467 days 27%
Anna 9/10 4705 days 28%

Adjustments

No Adjustment

Several adjustments to the weighted average may be added to improve relevancy and credibility. Motueka isite Visitor Information Centre does not meet the criteria for any of these adjustments to apply.

Balancing Adjustment

1.42% Adjustment

Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.

You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.

We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.

Final Ranking Score

89%

The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.