Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Motueka isite Visitor Information Centre.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Motueka isite Visitor Information Centre
Valid Reviews
175 Valid Reviews
The Motueka isite Visitor Information Centre experience has a total of 179 reviews. There are 175 valid reviews that are included when calculating the ranking score and 4 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 175 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 68 |
|
39% |
| 9/10 | 38 |
|
22% |
| 8/10 | 37 |
|
21% |
| 7/10 | 12 |
|
7% |
| 6/10 | 9 |
|
5% |
| 5/10 | 6 |
|
3% |
| 4/10 | 3 |
|
2% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 2 |
|
1% |
85.71% Average
The raw data average (mean) for all the Motueka isite Visitor Information Centre valid reviews is 85.71% and is based on 175 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
165 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 175 valid reviews, the experience has 165 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 165 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 59 |
|
36% |
| 9/10 | 38 |
|
23% |
| 8/10 | 37 |
|
22% |
| 7/10 | 12 |
|
7% |
| 6/10 | 9 |
|
5% |
| 5/10 | 6 |
|
4% |
| 4/10 | 3 |
|
2% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 1 |
|
1% |
85.39% Average
The raw data average (mean) for all the Motueka isite Visitor Information Centre face-to-face reviews is 85.39% and is based on 165 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
88.46%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| S Weslake | 10/10 | 2836 days | 100% |
| Rebecca Martin | 10/10 | 2881 days | 97% |
| Sophie Ingram | 10/10 | 3016 days | 88% |
| C Flynn | 1/10 | 3276 days | 28% |
| Josh Lesley-Smith | 10/10 | 3297 days | 70% |
| Marc | 9/10 | 3317 days | 68% |
| Emily Noyd | 9/10 | 3554 days | 53% |
| Cayla Stanley | 10/10 | 3554 days | 53% |
| Salvador Jimenez | 10/10 | 3625 days | 48% |
| Philipp Richter | 6/10 | 3693 days | 38% |
| Simon Quass | 10/10 | 3694 days | 44% |
| Sarah Boettcher | 9/10 | 3701 days | 43% |
| Clement Oudjaovok | 8/10 | 3919 days | 29% |
| Katherine Halliday | 9/10 | 3921 days | 29% |
| Daniela Wall | 7/10 | 3921 days | 27% |
| Katherine Britten | 9/10 | 3924 days | 29% |
| Megan | 10/10 | 3925 days | 29% |
| Nina Müller | 9/10 | 3947 days | 27% |
| Maria Schober | 4/10 | 3948 days | 18% |
| Marie Schmid | 10/10 | 3953 days | 27% |
| Charles Aubry | 10/10 | 3954 days | 27% |
| Arvid Hellquist | 9/10 | 3964 days | 26% |
| Celia Nowak | 8/10 | 3965 days | 26% |
| Jiri Blecha | 8/10 | 3966 days | 26% |
| Marie Weber | 9/10 | 3966 days | 26% |
| Michal Kamradek | 7/10 | 4001 days | 22% |
| Dieter Schmees | 9/10 | 4003 days | 23% |
| Barbara | 9/10 | 4005 days | 23% |
| Mathieu Brunel | 10/10 | 4005 days | 24% |
| Thomas and Sonja | 10/10 | 4014 days | 23% |
| Jam Boggomann | 10/10 | 4018 days | 23% |
| Pauline Gibson | 10/10 | 4020 days | 23% |
| Ian Brand | 10/10 | 4021 days | 23% |
| Antoine Vernay | 8/10 | 4027 days | 22% |
| Shona MacDonald | 10/10 | 4263 days | 7% |
| Ane Didriksen | 10/10 | 4263 days | 7% |
| Iris Anette Berger | 10/10 | 4263 days | 7% |
| Claudia de Winter | 7/10 | 4268 days | 6% |
| Cecilia Anderson | 4/10 | 4268 days | 4% |
| Christina Perez | 8/10 | 4272 days | 6% |
| Paula Renton | 8/10 | 4273 days | 6% |
| Maria-Julia Frilaj | 9/10 | 4274 days | 6% |
| Simon Mehlmann | 9/10 | 4274 days | 6% |
| Carolin Siegert | 9/10 | 4274 days | 6% |
| Pavel Jarolimek | 5/10 | 4274 days | 4% |
| Patricia Erni | 8/10 | 4275 days | 6% |
| Robert Erni | 8/10 | 4275 days | 6% |
| Lilli Erni | 8/10 | 4275 days | 6% |
| Erik Nestlez | 8/10 | 4280 days | 6% |
| Wouter Vanmoz | 10/10 | 4281 days | 6% |
| Laure Cops | 9/10 | 4281 days | 6% |
| Annika Marz | 10/10 | 4289 days | 5% |
| Julian Zeissler | 8/10 | 4289 days | 5% |
| Adam | 7/10 | 4289 days | 5% |
| Petra Albrchtoval | 6/10 | 4289 days | 4% |
| Lena Hanhart | 7/10 | 4294 days | 4% |
| Drame Mahmadou | 8/10 | 4294 days | 5% |
| Joanna Mulcahy | 10/10 | 4294 days | 5% |
| Helma Druyken | 9/10 | 4295 days | 5% |
| marcel and conny | 10/10 | 4297 days | 5% |
| Helen | 10/10 | 4297 days | 5% |
| Igor | 7/10 | 4297 days | 4% |
| Ray Bygrave | 9/10 | 4298 days | 4% |
| Maria Camen Santos Lopez | 10/10 | 4298 days | 4% |
| Veeh Barrington | 8/10 | 4298 days | 4% |
| Hirsch Svenja | 10/10 | 4300 days | 4% |
| Mahr Svenja | 7/10 | 4300 days | 4% |
| Johanna Kofler | 6/10 | 4300 days | 4% |
| Kathrin Deichmann | 7/10 | 4302 days | 4% |
| Konrad Ullmann | 8/10 | 4303 days | 4% |
| Lukas Lehmeyer | 8/10 | 4303 days | 4% |
| Mark Hofmann | 9/10 | 4303 days | 4% |
| Louison Laissus | 10/10 | 4306 days | 4% |
| Ennico | 10/10 | 4309 days | 4% |
| Juliane | 7/10 | 4309 days | 3% |
| Hannah | 7/10 | 4309 days | 3% |
| Callum | 6/10 | 4309 days | 3% |
| Barbara | 10/10 | 4309 days | 4% |
| Marinette | 10/10 | 4309 days | 4% |
| Larry Majerus | 10/10 | 4310 days | 4% |
| Jan Majerus | 10/10 | 4310 days | 4% |
| Philip Donachie | 10/10 | 4313 days | 3% |
| Luisa Bach | 10/10 | 4313 days | 3% |
| Karel | 10/10 | 4313 days | 3% |
| Phillip | 8/10 | 4315 days | 3% |
| Libby | 5/10 | 4318 days | 2% |
| Colin Billington | 5/10 | 4319 days | 2% |
| Gassat | 10/10 | 4319 days | 3% |
| Janis Gallois | 8/10 | 4320 days | 3% |
| Andreas Jung | 6/10 | 4321 days | 2% |
| Francisco Pablo Miguel | 8/10 | 4322 days | 3% |
| Constanza Salas | 10/10 | 4330 days | 2% |
| Jesse Flynn | 8/10 | 4332 days | 2% |
| Andrea Hiemer | 10/10 | 4332 days | 2% |
| Bella Danaher | 9/10 | 4334 days | 2% |
| Daniel Danamer | 10/10 | 4334 days | 2% |
| Christina Habranke | 10/10 | 4337 days | 2% |
| Julia Bonisch | 10/10 | 4340 days | 2% |
| Ina Daubenbuechel | 9/10 | 4341 days | 2% |
| Nelle Dutilleur | 8/10 | 4343 days | 1% |
| Johanna Bak | 10/10 | 4344 days | 1% |
| David Esner | 10/10 | 4345 days | 1% |
| Felix | 10/10 | 4345 days | 1% |
| David Brooks | 10/10 | 4345 days | 1% |
| Camille Gagnant | 5/10 | 4346 days | 1% |
| kamil Benes | 6/10 | 4353 days | 1% |
| Johannes Markus | 6/10 | 4354 days | 1% |
| Greg Fischer | 10/10 | 4354 days | 1% |
| Harel Cliad | 10/10 | 4354 days | 1% |
| Danica Vrsljko | 7/10 | 4354 days | 1% |
| Simon Cassie | 9/10 | 4355 days | 1% |
| nimrod yaron | 10/10 | 4355 days | 1% |
| Claire Dann | 7/10 | 4356 days | 1% |
| Carina Huhmann | 8/10 | 4361 days | 0% |
| Anne Schneider | 10/10 | 4361 days | 0% |
| Hennk Hartke | 9/10 | 4362 days | 0% |
| Charles Busnel | 10/10 | 4363 days | 0% |
| Paige Galbraith | 8/10 | 4364 days | 0% |
| Bjorn Van Mulders | 9/10 | 4366 days | 0% |
| Kim Maertens | 8/10 | 4366 days | 0% |
| Eric and Nienke | 10/10 | 4387 days | 32% |
| Elly Kappert | 10/10 | 4417 days | 32% |
| Sylvia Klatt | 10/10 | 4631 days | 32% |
| Supiot Zudovic | 10/10 | 4644 days | 32% |
| Fjord | 9/10 | 4646 days | 32% |
| Sophie Spady | 10/10 | 4648 days | 32% |
| Soizic | 9/10 | 4648 days | 32% |
| Christofer Tonn | 10/10 | 4648 days | 32% |
| Ken Milligan | 8/10 | 4649 days | 32% |
| Sarah Horn | 9/10 | 4650 days | 32% |
| Yu-Ti Chu | 8/10 | 4653 days | 32% |
| Ton Martens | 10/10 | 4653 days | 32% |
| Hendrik Rother | 9/10 | 4653 days | 32% |
| Nora | 8/10 | 4655 days | 32% |
| Katey Justice | 10/10 | 4657 days | 32% |
| Douglas Walker | 8/10 | 4657 days | 32% |
| tim wettack | 10/10 | 4662 days | 32% |
| Marketa | 9/10 | 4662 days | 32% |
| Sabisch Moritz | 9/10 | 4662 days | 32% |
| Stella Thoben | 10/10 | 4664 days | 32% |
| Paul Liecke | 9/10 | 4664 days | 32% |
| Caderet | 10/10 | 4664 days | 32% |
| James Young | 10/10 | 4664 days | 32% |
| Florent Corino | 9/10 | 4666 days | 32% |
| Lea Bulle | 9/10 | 4666 days | 32% |
| Tobi | 5/10 | 4667 days | 25% |
| Ian | 8/10 | 4668 days | 32% |
| Anna Niesl | 10/10 | 4668 days | 32% |
| Janine Kohlgrueler | 9/10 | 4669 days | 32% |
| Arno Leleu | 8/10 | 4671 days | 32% |
| Alessa Ndra | 10/10 | 4672 days | 32% |
| Patrick O'Connell | 10/10 | 4672 days | 32% |
| Francois Marchar | 6/10 | 4672 days | 28% |
| Kristine and William | 5/10 | 4675 days | 25% |
| Veronica and Jordi | 10/10 | 4681 days | 32% |
| Johnny McManmon | 9/10 | 4683 days | 32% |
| Christoph Mueller | 6/10 | 4684 days | 28% |
| Nora and Edward | 8/10 | 4685 days | 32% |
| Christina Rodewald | 8/10 | 4695 days | 32% |
| Nadine and Jan | 8/10 | 4734 days | 32% |
| Henrik Steinruecken | 8/10 | 4734 days | 32% |
| Wertra | 9/10 | 4735 days | 32% |
| Aurelie Morin | 9/10 | 4743 days | 32% |
| Leticia Martin | 10/10 | 4743 days | 32% |
| Martin Thomas | 9/10 | 4744 days | 32% |
| Franz Schueler | 10/10 | 4744 days | 32% |
| F Soppelsa | 1/10 | 4745 days | 13% |
| Dirk | 4/10 | 4750 days | 21% |
| Katharina Pape | 8/10 | 4750 days | 32% |
| Abby Rushmer | 9/10 | 4751 days | 32% |
| Sasha and Sandra Bonavia | 10/10 | 4752 days | 32% |
| Dio | 8/10 | 4754 days | 32% |
| Stephan Olivier | 8/10 | 4756 days | 32% |
| Stephan Olivier | 8/10 | 4756 days | 32% |
| Anna | 9/10 | 4994 days | 32% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Motueka isite Visitor Information Centre does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
1.22% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
90%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.