Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Motueka isite Visitor Information Centre.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
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Motueka isite Visitor Information Centre
Valid Reviews
175 Valid Reviews
The Motueka isite Visitor Information Centre experience has a total of 179 reviews. There are 175 valid reviews that are included when calculating the ranking score and 4 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 175 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 68 |
|
39% |
| 9/10 | 38 |
|
22% |
| 8/10 | 37 |
|
21% |
| 7/10 | 12 |
|
7% |
| 6/10 | 9 |
|
5% |
| 5/10 | 6 |
|
3% |
| 4/10 | 3 |
|
2% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 2 |
|
1% |
85.71% Average
The raw data average (mean) for all the Motueka isite Visitor Information Centre valid reviews is 85.71% and is based on 175 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
165 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 175 valid reviews, the experience has 165 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 165 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 59 |
|
36% |
| 9/10 | 38 |
|
23% |
| 8/10 | 37 |
|
22% |
| 7/10 | 12 |
|
7% |
| 6/10 | 9 |
|
5% |
| 5/10 | 6 |
|
4% |
| 4/10 | 3 |
|
2% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 1 |
|
1% |
85.39% Average
The raw data average (mean) for all the Motueka isite Visitor Information Centre face-to-face reviews is 85.39% and is based on 165 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
87.74%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| S Weslake | 10/10 | 2583 days | 100% |
| Rebecca Martin | 10/10 | 2628 days | 97% |
| Sophie Ingram | 10/10 | 2764 days | 90% |
| C Flynn | 1/10 | 3023 days | 31% |
| Josh Lesley-Smith | 10/10 | 3044 days | 74% |
| Marc | 9/10 | 3064 days | 72% |
| Emily Noyd | 9/10 | 3301 days | 59% |
| Cayla Stanley | 10/10 | 3301 days | 60% |
| Salvador Jimenez | 10/10 | 3373 days | 56% |
| Philipp Richter | 6/10 | 3440 days | 45% |
| Simon Quass | 10/10 | 3441 days | 52% |
| Sarah Boettcher | 9/10 | 3448 days | 51% |
| Clement Oudjaovok | 8/10 | 3666 days | 39% |
| Katherine Halliday | 9/10 | 3668 days | 39% |
| Daniela Wall | 7/10 | 3668 days | 37% |
| Katherine Britten | 9/10 | 3671 days | 39% |
| Megan | 10/10 | 3672 days | 39% |
| Nina Müller | 9/10 | 3694 days | 38% |
| Maria Schober | 4/10 | 3695 days | 25% |
| Marie Schmid | 10/10 | 3700 days | 38% |
| Charles Aubry | 10/10 | 3701 days | 38% |
| Arvid Hellquist | 9/10 | 3711 days | 37% |
| Celia Nowak | 8/10 | 3712 days | 36% |
| Jiri Blecha | 8/10 | 3713 days | 36% |
| Marie Weber | 9/10 | 3713 days | 37% |
| Michal Kamradek | 7/10 | 3748 days | 33% |
| Dieter Schmees | 9/10 | 3750 days | 35% |
| Barbara | 9/10 | 3752 days | 35% |
| Mathieu Brunel | 10/10 | 3752 days | 35% |
| Thomas and Sonja | 10/10 | 3761 days | 34% |
| Jam Boggomann | 10/10 | 3765 days | 34% |
| Pauline Gibson | 10/10 | 3767 days | 34% |
| Ian Brand | 10/10 | 3769 days | 34% |
| Antoine Vernay | 8/10 | 3774 days | 33% |
| Shona MacDonald | 10/10 | 4010 days | 21% |
| Ane Didriksen | 10/10 | 4010 days | 21% |
| Iris Anette Berger | 10/10 | 4010 days | 21% |
| Claudia de Winter | 7/10 | 4015 days | 19% |
| Cecilia Anderson | 4/10 | 4015 days | 13% |
| Christina Perez | 8/10 | 4019 days | 20% |
| Paula Renton | 8/10 | 4020 days | 20% |
| Maria-Julia Frilaj | 9/10 | 4021 days | 20% |
| Simon Mehlmann | 9/10 | 4021 days | 20% |
| Carolin Siegert | 9/10 | 4021 days | 20% |
| Pavel Jarolimek | 5/10 | 4021 days | 15% |
| Patricia Erni | 8/10 | 4022 days | 19% |
| Robert Erni | 8/10 | 4022 days | 19% |
| Lilli Erni | 8/10 | 4022 days | 19% |
| Erik Nestlez | 8/10 | 4027 days | 19% |
| Wouter Vanmoz | 10/10 | 4028 days | 19% |
| Laure Cops | 9/10 | 4028 days | 19% |
| Annika Marz | 10/10 | 4036 days | 19% |
| Julian Zeissler | 8/10 | 4036 days | 19% |
| Adam | 7/10 | 4036 days | 18% |
| Petra Albrchtoval | 6/10 | 4036 days | 16% |
| Lena Hanhart | 7/10 | 4041 days | 17% |
| Drame Mahmadou | 8/10 | 4041 days | 18% |
| Joanna Mulcahy | 10/10 | 4041 days | 19% |
| Helma Druyken | 9/10 | 4042 days | 19% |
| marcel and conny | 10/10 | 4044 days | 19% |
| Helen | 10/10 | 4044 days | 19% |
| Igor | 7/10 | 4044 days | 17% |
| Ray Bygrave | 9/10 | 4045 days | 18% |
| Maria Camen Santos Lopez | 10/10 | 4045 days | 19% |
| Veeh Barrington | 8/10 | 4045 days | 18% |
| Hirsch Svenja | 10/10 | 4047 days | 18% |
| Mahr Svenja | 7/10 | 4047 days | 17% |
| Johanna Kofler | 6/10 | 4047 days | 16% |
| Kathrin Deichmann | 7/10 | 4049 days | 17% |
| Konrad Ullmann | 8/10 | 4050 days | 18% |
| Lukas Lehmeyer | 8/10 | 4050 days | 18% |
| Mark Hofmann | 9/10 | 4050 days | 18% |
| Louison Laissus | 10/10 | 4053 days | 18% |
| Ennico | 10/10 | 4056 days | 18% |
| Juliane | 7/10 | 4056 days | 17% |
| Hannah | 7/10 | 4056 days | 17% |
| Callum | 6/10 | 4056 days | 15% |
| Barbara | 10/10 | 4056 days | 18% |
| Marinette | 10/10 | 4056 days | 18% |
| Larry Majerus | 10/10 | 4057 days | 18% |
| Jan Majerus | 10/10 | 4057 days | 18% |
| Philip Donachie | 10/10 | 4060 days | 18% |
| Luisa Bach | 10/10 | 4060 days | 18% |
| Karel | 10/10 | 4060 days | 18% |
| Phillip | 8/10 | 4062 days | 17% |
| Libby | 5/10 | 4065 days | 13% |
| Colin Billington | 5/10 | 4066 days | 13% |
| Gassat | 10/10 | 4066 days | 17% |
| Janis Gallois | 8/10 | 4067 days | 17% |
| Andreas Jung | 6/10 | 4068 days | 15% |
| Francisco Pablo Miguel | 8/10 | 4069 days | 17% |
| Constanza Salas | 10/10 | 4077 days | 17% |
| Jesse Flynn | 8/10 | 4079 days | 16% |
| Andrea Hiemer | 10/10 | 4079 days | 17% |
| Bella Danaher | 9/10 | 4081 days | 16% |
| Daniel Danamer | 10/10 | 4081 days | 17% |
| Christina Habranke | 10/10 | 4084 days | 16% |
| Julia Bonisch | 10/10 | 4087 days | 16% |
| Ina Daubenbuechel | 9/10 | 4088 days | 16% |
| Nelle Dutilleur | 8/10 | 4090 days | 16% |
| Johanna Bak | 10/10 | 4091 days | 16% |
| David Esner | 10/10 | 4092 days | 16% |
| Felix | 10/10 | 4092 days | 16% |
| David Brooks | 10/10 | 4092 days | 16% |
| Camille Gagnant | 5/10 | 4093 days | 12% |
| kamil Benes | 6/10 | 4100 days | 13% |
| Johannes Markus | 6/10 | 4101 days | 13% |
| Greg Fischer | 10/10 | 4101 days | 15% |
| Harel Cliad | 10/10 | 4101 days | 15% |
| Danica Vrsljko | 7/10 | 4101 days | 14% |
| Simon Cassie | 9/10 | 4102 days | 15% |
| nimrod yaron | 10/10 | 4102 days | 15% |
| Claire Dann | 7/10 | 4103 days | 14% |
| Carina Huhmann | 8/10 | 4108 days | 15% |
| Anne Schneider | 10/10 | 4108 days | 15% |
| Hennk Hartke | 9/10 | 4109 days | 15% |
| Charles Busnel | 10/10 | 4110 days | 15% |
| Paige Galbraith | 8/10 | 4111 days | 15% |
| Bjorn Van Mulders | 9/10 | 4113 days | 15% |
| Kim Maertens | 8/10 | 4113 days | 14% |
| Eric and Nienke | 10/10 | 4134 days | 14% |
| Elly Kappert | 10/10 | 4164 days | 12% |
| Sylvia Klatt | 10/10 | 4378 days | 0% |
| Supiot Zudovic | 10/10 | 4391 days | 28% |
| Fjord | 9/10 | 4393 days | 28% |
| Sophie Spady | 10/10 | 4395 days | 28% |
| Soizic | 9/10 | 4395 days | 28% |
| Christofer Tonn | 10/10 | 4395 days | 28% |
| Ken Milligan | 8/10 | 4396 days | 28% |
| Sarah Horn | 9/10 | 4397 days | 28% |
| Yu-Ti Chu | 8/10 | 4400 days | 28% |
| Ton Martens | 10/10 | 4400 days | 28% |
| Hendrik Rother | 9/10 | 4400 days | 28% |
| Nora | 8/10 | 4402 days | 28% |
| Katey Justice | 10/10 | 4404 days | 28% |
| Douglas Walker | 8/10 | 4404 days | 28% |
| tim wettack | 10/10 | 4409 days | 28% |
| Marketa | 9/10 | 4409 days | 28% |
| Sabisch Moritz | 9/10 | 4409 days | 28% |
| Stella Thoben | 10/10 | 4411 days | 28% |
| Paul Liecke | 9/10 | 4411 days | 28% |
| Caderet | 10/10 | 4411 days | 28% |
| James Young | 10/10 | 4411 days | 28% |
| Florent Corino | 9/10 | 4413 days | 28% |
| Lea Bulle | 9/10 | 4413 days | 28% |
| Tobi | 5/10 | 4414 days | 22% |
| Ian | 8/10 | 4415 days | 28% |
| Anna Niesl | 10/10 | 4415 days | 28% |
| Janine Kohlgrueler | 9/10 | 4416 days | 28% |
| Arno Leleu | 8/10 | 4418 days | 28% |
| Alessa Ndra | 10/10 | 4419 days | 28% |
| Patrick O'Connell | 10/10 | 4419 days | 28% |
| Francois Marchar | 6/10 | 4419 days | 24% |
| Kristine and William | 5/10 | 4422 days | 22% |
| Veronica and Jordi | 10/10 | 4428 days | 28% |
| Johnny McManmon | 9/10 | 4430 days | 28% |
| Christoph Mueller | 6/10 | 4431 days | 24% |
| Nora and Edward | 8/10 | 4432 days | 28% |
| Christina Rodewald | 8/10 | 4442 days | 28% |
| Nadine and Jan | 8/10 | 4481 days | 28% |
| Henrik Steinruecken | 8/10 | 4481 days | 28% |
| Wertra | 9/10 | 4482 days | 28% |
| Aurelie Morin | 9/10 | 4490 days | 28% |
| Leticia Martin | 10/10 | 4490 days | 28% |
| Martin Thomas | 9/10 | 4491 days | 28% |
| Franz Schueler | 10/10 | 4491 days | 28% |
| F Soppelsa | 1/10 | 4492 days | 11% |
| Dirk | 4/10 | 4497 days | 18% |
| Katharina Pape | 8/10 | 4497 days | 28% |
| Abby Rushmer | 9/10 | 4498 days | 28% |
| Sasha and Sandra Bonavia | 10/10 | 4499 days | 28% |
| Dio | 8/10 | 4501 days | 28% |
| Stephan Olivier | 8/10 | 4503 days | 28% |
| Stephan Olivier | 8/10 | 4503 days | 28% |
| Anna | 9/10 | 4741 days | 28% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Motueka isite Visitor Information Centre does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
1.33% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
89%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.