Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Motueka isite Visitor Information Centre.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
175 Valid Reviews
The Motueka isite Visitor Information Centre experience has a total of 179 reviews. There are 175 valid reviews that are included when calculating the ranking score and 4 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 175 valid reviews:
Rating | Count | Percentage | |
---|---|---|---|
10/10 | 68 |
|
39% |
9/10 | 38 |
|
22% |
8/10 | 37 |
|
21% |
7/10 | 12 |
|
7% |
6/10 | 9 |
|
5% |
5/10 | 6 |
|
3% |
4/10 | 3 |
|
2% |
3/10 | 0 |
|
0% |
2/10 | 0 |
|
0% |
1/10 | 2 |
|
1% |
85.71% Average
The raw data average (mean) for all the Motueka isite Visitor Information Centre valid reviews is 85.71% and is based on 175 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
165 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 175 valid reviews, the experience has 165 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 165 face-to-face reviews:
Rating | Count | Percentage | |
---|---|---|---|
10/10 | 59 |
|
36% |
9/10 | 38 |
|
23% |
8/10 | 37 |
|
22% |
7/10 | 12 |
|
7% |
6/10 | 9 |
|
5% |
5/10 | 6 |
|
4% |
4/10 | 3 |
|
2% |
3/10 | 0 |
|
0% |
2/10 | 0 |
|
0% |
1/10 | 1 |
|
1% |
85.39% Average
The raw data average (mean) for all the Motueka isite Visitor Information Centre face-to-face reviews is 85.39% and is based on 165 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
87.19%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
Reviewer | Rating | Age | Relative Weight |
---|---|---|---|
S Weslake | 10/10 | 2547 days | 100% |
Rebecca Martin | 10/10 | 2592 days | 98% |
Sophie Ingram | 10/10 | 2728 days | 90% |
C Flynn | 1/10 | 2987 days | 31% |
Josh Lesley-Smith | 10/10 | 3008 days | 75% |
Marc | 9/10 | 3028 days | 73% |
Emily Noyd | 9/10 | 3265 days | 60% |
Cayla Stanley | 10/10 | 3265 days | 61% |
Salvador Jimenez | 10/10 | 3337 days | 57% |
Philipp Richter | 6/10 | 3404 days | 46% |
Simon Quass | 10/10 | 3405 days | 53% |
Sarah Boettcher | 9/10 | 3412 days | 52% |
Clement Oudjaovok | 8/10 | 3630 days | 40% |
Katherine Halliday | 9/10 | 3632 days | 40% |
Daniela Wall | 7/10 | 3632 days | 38% |
Katherine Britten | 9/10 | 3635 days | 40% |
Megan | 10/10 | 3636 days | 41% |
Nina Müller | 9/10 | 3658 days | 39% |
Maria Schober | 4/10 | 3659 days | 26% |
Marie Schmid | 10/10 | 3664 days | 39% |
Charles Aubry | 10/10 | 3665 days | 39% |
Arvid Hellquist | 9/10 | 3675 days | 38% |
Celia Nowak | 8/10 | 3676 days | 38% |
Jiri Blecha | 8/10 | 3677 days | 38% |
Marie Weber | 9/10 | 3677 days | 38% |
Michal Kamradek | 7/10 | 3712 days | 34% |
Dieter Schmees | 9/10 | 3714 days | 36% |
Barbara | 9/10 | 3716 days | 36% |
Mathieu Brunel | 10/10 | 3716 days | 36% |
Thomas and Sonja | 10/10 | 3725 days | 36% |
Jam Boggomann | 10/10 | 3729 days | 35% |
Pauline Gibson | 10/10 | 3731 days | 35% |
Ian Brand | 10/10 | 3733 days | 35% |
Antoine Vernay | 8/10 | 3738 days | 34% |
Shona MacDonald | 10/10 | 3974 days | 22% |
Ane Didriksen | 10/10 | 3974 days | 22% |
Iris Anette Berger | 10/10 | 3974 days | 22% |
Claudia de Winter | 7/10 | 3979 days | 20% |
Cecilia Anderson | 4/10 | 3979 days | 14% |
Christina Perez | 8/10 | 3983 days | 21% |
Paula Renton | 8/10 | 3984 days | 21% |
Maria-Julia Frilaj | 9/10 | 3985 days | 21% |
Simon Mehlmann | 9/10 | 3985 days | 21% |
Carolin Siegert | 9/10 | 3985 days | 21% |
Pavel Jarolimek | 5/10 | 3985 days | 16% |
Patricia Erni | 8/10 | 3986 days | 21% |
Robert Erni | 8/10 | 3986 days | 21% |
Lilli Erni | 8/10 | 3986 days | 21% |
Erik Nestlez | 8/10 | 3991 days | 21% |
Wouter Vanmoz | 10/10 | 3992 days | 21% |
Laure Cops | 9/10 | 3992 days | 21% |
Annika Marz | 10/10 | 4000 days | 21% |
Julian Zeissler | 8/10 | 4000 days | 20% |
Adam | 7/10 | 4000 days | 19% |
Petra Albrchtoval | 6/10 | 4000 days | 18% |
Lena Hanhart | 7/10 | 4005 days | 19% |
Drame Mahmadou | 8/10 | 4005 days | 20% |
Joanna Mulcahy | 10/10 | 4005 days | 20% |
Helma Druyken | 9/10 | 4006 days | 20% |
marcel and conny | 10/10 | 4008 days | 20% |
Helen | 10/10 | 4008 days | 20% |
Igor | 7/10 | 4008 days | 19% |
Ray Bygrave | 9/10 | 4009 days | 20% |
Maria Camen Santos Lopez | 10/10 | 4009 days | 20% |
Veeh Barrington | 8/10 | 4009 days | 20% |
Hirsch Svenja | 10/10 | 4011 days | 20% |
Mahr Svenja | 7/10 | 4011 days | 19% |
Johanna Kofler | 6/10 | 4011 days | 17% |
Kathrin Deichmann | 7/10 | 4013 days | 19% |
Konrad Ullmann | 8/10 | 4014 days | 20% |
Lukas Lehmeyer | 8/10 | 4014 days | 20% |
Mark Hofmann | 9/10 | 4014 days | 20% |
Louison Laissus | 10/10 | 4017 days | 20% |
Ennico | 10/10 | 4020 days | 20% |
Juliane | 7/10 | 4020 days | 18% |
Hannah | 7/10 | 4020 days | 18% |
Callum | 6/10 | 4020 days | 17% |
Barbara | 10/10 | 4020 days | 20% |
Marinette | 10/10 | 4020 days | 20% |
Larry Majerus | 10/10 | 4021 days | 20% |
Jan Majerus | 10/10 | 4021 days | 20% |
Philip Donachie | 10/10 | 4024 days | 19% |
Luisa Bach | 10/10 | 4024 days | 19% |
Karel | 10/10 | 4024 days | 19% |
Phillip | 8/10 | 4026 days | 19% |
Libby | 5/10 | 4029 days | 15% |
Colin Billington | 5/10 | 4030 days | 15% |
Gassat | 10/10 | 4030 days | 19% |
Janis Gallois | 8/10 | 4031 days | 19% |
Andreas Jung | 6/10 | 4032 days | 16% |
Francisco Pablo Miguel | 8/10 | 4033 days | 19% |
Constanza Salas | 10/10 | 4041 days | 18% |
Jesse Flynn | 8/10 | 4043 days | 18% |
Andrea Hiemer | 10/10 | 4043 days | 18% |
Bella Danaher | 9/10 | 4045 days | 18% |
Daniel Danamer | 10/10 | 4045 days | 18% |
Christina Habranke | 10/10 | 4048 days | 18% |
Julia Bonisch | 10/10 | 4051 days | 18% |
Ina Daubenbuechel | 9/10 | 4052 days | 18% |
Nelle Dutilleur | 8/10 | 4054 days | 17% |
Johanna Bak | 10/10 | 4055 days | 18% |
David Esner | 10/10 | 4056 days | 18% |
Felix | 10/10 | 4056 days | 18% |
David Brooks | 10/10 | 4056 days | 18% |
Camille Gagnant | 5/10 | 4057 days | 13% |
kamil Benes | 6/10 | 4064 days | 15% |
Johannes Markus | 6/10 | 4065 days | 15% |
Greg Fischer | 10/10 | 4065 days | 17% |
Harel Cliad | 10/10 | 4065 days | 17% |
Danica Vrsljko | 7/10 | 4065 days | 16% |
Simon Cassie | 9/10 | 4066 days | 17% |
nimrod yaron | 10/10 | 4066 days | 17% |
Claire Dann | 7/10 | 4067 days | 16% |
Carina Huhmann | 8/10 | 4072 days | 16% |
Anne Schneider | 10/10 | 4072 days | 17% |
Hennk Hartke | 9/10 | 4073 days | 17% |
Charles Busnel | 10/10 | 4074 days | 17% |
Paige Galbraith | 8/10 | 4075 days | 16% |
Bjorn Van Mulders | 9/10 | 4077 days | 16% |
Kim Maertens | 8/10 | 4077 days | 16% |
Eric and Nienke | 10/10 | 4098 days | 15% |
Elly Kappert | 10/10 | 4128 days | 14% |
Sylvia Klatt | 10/10 | 4342 days | 2% |
Supiot Zudovic | 10/10 | 4355 days | 1% |
Fjord | 9/10 | 4357 days | 1% |
Sophie Spady | 10/10 | 4359 days | 1% |
Soizic | 9/10 | 4359 days | 1% |
Christofer Tonn | 10/10 | 4359 days | 1% |
Ken Milligan | 8/10 | 4360 days | 1% |
Sarah Horn | 9/10 | 4361 days | 1% |
Yu-Ti Chu | 8/10 | 4364 days | 1% |
Ton Martens | 10/10 | 4364 days | 1% |
Hendrik Rother | 9/10 | 4364 days | 1% |
Nora | 8/10 | 4366 days | 1% |
Katey Justice | 10/10 | 4368 days | 1% |
Douglas Walker | 8/10 | 4368 days | 1% |
tim wettack | 10/10 | 4373 days | 0% |
Marketa | 9/10 | 4373 days | 0% |
Sabisch Moritz | 9/10 | 4373 days | 0% |
Stella Thoben | 10/10 | 4375 days | 0% |
Paul Liecke | 9/10 | 4375 days | 0% |
Caderet | 10/10 | 4375 days | 0% |
James Young | 10/10 | 4375 days | 0% |
Florent Corino | 9/10 | 4377 days | 0% |
Lea Bulle | 9/10 | 4377 days | 0% |
Tobi | 5/10 | 4378 days | 0% |
Ian | 8/10 | 4379 days | 0% |
Anna Niesl | 10/10 | 4379 days | 0% |
Janine Kohlgrueler | 9/10 | 4380 days | 28% |
Arno Leleu | 8/10 | 4382 days | 27% |
Alessa Ndra | 10/10 | 4383 days | 28% |
Patrick O'Connell | 10/10 | 4383 days | 28% |
Francois Marchar | 6/10 | 4383 days | 24% |
Kristine and William | 5/10 | 4386 days | 21% |
Veronica and Jordi | 10/10 | 4392 days | 28% |
Johnny McManmon | 9/10 | 4394 days | 28% |
Christoph Mueller | 6/10 | 4395 days | 24% |
Nora and Edward | 8/10 | 4396 days | 27% |
Christina Rodewald | 8/10 | 4406 days | 27% |
Nadine and Jan | 8/10 | 4445 days | 27% |
Henrik Steinruecken | 8/10 | 4445 days | 27% |
Wertra | 9/10 | 4446 days | 28% |
Aurelie Morin | 9/10 | 4454 days | 28% |
Leticia Martin | 10/10 | 4454 days | 28% |
Martin Thomas | 9/10 | 4455 days | 28% |
Franz Schueler | 10/10 | 4455 days | 28% |
F Soppelsa | 1/10 | 4456 days | 11% |
Dirk | 4/10 | 4461 days | 18% |
Katharina Pape | 8/10 | 4461 days | 27% |
Abby Rushmer | 9/10 | 4462 days | 28% |
Sasha and Sandra Bonavia | 10/10 | 4463 days | 28% |
Dio | 8/10 | 4465 days | 27% |
Stephan Olivier | 8/10 | 4467 days | 27% |
Stephan Olivier | 8/10 | 4467 days | 27% |
Anna | 9/10 | 4705 days | 28% |
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Motueka isite Visitor Information Centre does not meet the criteria for any of these adjustments to apply.
1.42% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
89%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.