Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Hillview Camping Stay.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
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Hillview Camping Stay
Valid Reviews
157 Valid Reviews
The Hillview Camping Stay experience has a total of 165 reviews. There are 157 valid reviews that are included when calculating the ranking score and 8 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 157 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 108 |
|
69% |
| 9/10 | 17 |
|
11% |
| 8/10 | 9 |
|
6% |
| 7/10 | 9 |
|
6% |
| 6/10 | 3 |
|
2% |
| 5/10 | 2 |
|
1% |
| 4/10 | 3 |
|
2% |
| 3/10 | 3 |
|
2% |
| 2/10 | 2 |
|
1% |
| 1/10 | 1 |
|
1% |
90.57% Average
The raw data average (mean) for all the Hillview Camping Stay valid reviews is 90.57% and is based on 157 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
14 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 157 valid reviews, the experience has 14 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 14 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 7 |
|
50% |
| 9/10 | 4 |
|
29% |
| 8/10 | 2 |
|
14% |
| 7/10 | 1 |
|
7% |
| 6/10 | 0 |
|
0% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
92.14% Average
The raw data average (mean) for all the Hillview Camping Stay face-to-face reviews is 92.14% and is based on 14 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
80.99%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Dina | 10/10 | 104 days | 100% |
| Roo | 3/10 | 165 days | 54% |
| Jennifer Sergeant | 4/10 | 470 days | 57% |
| Pru | 10/10 | 501 days | 86% |
| Bob | 4/10 | 745 days | 45% |
| Sas | 3/10 | 776 days | 36% |
| V L Nelson | 9/10 | 803 days | 63% |
| Lulu | 10/10 | 804 days | 64% |
| Russell | 9/10 | 835 days | 60% |
| THE JAFFA ...( DARRYL) | 9/10 | 866 days | 57% |
| Mariel | 10/10 | 896 days | 55% |
| Denise | 7/10 | 1475 days | 11% |
| Dr.A | 2/10 | 1506 days | 5% |
| Cait Turner | 7/10 | 1564 days | 8% |
| Izzy | 10/10 | 1596 days | 8% |
| Rich | 10/10 | 1596 days | 8% |
| Jim Henderson | 7/10 | 1657 days | 6% |
| William | 10/10 | 1718 days | 6% |
| Charli | 10/10 | 1749 days | 5% |
| Aisling | 2/10 | 2237 days | 2% |
| Eva & Florian | 10/10 | 2237 days | 4% |
| Florquique | 6/10 | 2265 days | 4% |
| Nicki Chow | 8/10 | 2265 days | 4% |
| Ceri | 8/10 | 2296 days | 4% |
| Jack Cangiano | 10/10 | 2388 days | 4% |
| Sophie Skinner | 9/10 | 2388 days | 4% |
| Trina Ludwig | 3/10 | 2571 days | 2% |
| Juliane | 5/10 | 2571 days | 3% |
| Nicolas | 10/10 | 2602 days | 3% |
| Michael Stützle | 10/10 | 2602 days | 3% |
| Roy Fieldhouse | 10/10 | 2619 days | 3% |
| Sampo Uravirta | 8/10 | 2654 days | 3% |
| Nora Tobies | 7/10 | 2697 days | 3% |
| Suzanne Halfpenny | 5/10 | 2751 days | 2% |
| Sylvie Meganck | 4/10 | 2966 days | 2% |
| Walter Neff | 8/10 | 2994 days | 3% |
| Sander Schouwenaar | 8/10 | 3064 days | 3% |
| Zoe Smith | 10/10 | 3068 days | 3% |
| Andrew Sampaklis | 10/10 | 3091 days | 3% |
| Annerieke | 6/10 | 3101 days | 2% |
| Fi Glasgow | 10/10 | 3121 days | 2% |
| Jennifer Ellis | 10/10 | 3250 days | 2% |
| alex beley | 10/10 | 3270 days | 2% |
| Kathy Hart | 10/10 | 3270 days | 2% |
| York Tüchelmann | 9/10 | 3272 days | 2% |
| Shaun Burns | 9/10 | 3277 days | 2% |
| Malou Wager | 8/10 | 3300 days | 2% |
| Averil Ford | 7/10 | 3332 days | 2% |
| Manfred | 10/10 | 3391 days | 2% |
| Gea | 9/10 | 3403 days | 2% |
| Sarah Gurney | 9/10 | 3431 days | 2% |
| Chris Read | 9/10 | 3642 days | 1% |
| Stephanie Poppe | 8/10 | 3672 days | 1% |
| Magnus Specht | 10/10 | 3679 days | 1% |
| Emma | 10/10 | 3697 days | 1% |
| Harald Mietz | 10/10 | 3697 days | 1% |
| Ulf Kanne | 6/10 | 3702 days | 1% |
| Rebecca Cooke | 10/10 | 3725 days | 1% |
| Nell Hearle | 9/10 | 3727 days | 1% |
| Franco Letanque | 10/10 | 3746 days | 1% |
| Lisa Quayle | 7/10 | 3775 days | 1% |
| Audrey Loiseau | 7/10 | 3793 days | 1% |
| Keir Thomas | 10/10 | 3817 days | 1% |
| Claudia | 10/10 | 3878 days | 1% |
| Andrew Kermode | 10/10 | 3941 days | 1% |
| Queenteen | 9/10 | 4002 days | 1% |
| susan berch | 10/10 | 4002 days | 1% |
| john scott | 10/10 | 4002 days | 1% |
| Jana Rutkowski | 10/10 | 4049 days | 0% |
| Anja Schade | 10/10 | 4063 days | 1% |
| Mike Gemmill | 9/10 | 4074 days | 0% |
| Ruud and Hanneke | 10/10 | 4075 days | 0% |
| Xavier | 8/10 | 4084 days | 0% |
| Andreas Jung | 8/10 | 4087 days | 0% |
| B D | 7/10 | 4091 days | 1% |
| FlyingKiwiGirl | 9/10 | 4091 days | 1% |
| Emmanuelle Brevier | 10/10 | 4111 days | 0% |
| Fabian Lee | 10/10 | 4121 days | 0% |
| Anke D. | 10/10 | 4122 days | 0% |
| Yvonne Horpershoeh | 9/10 | 4130 days | 0% |
| Ken S | 10/10 | 4153 days | 0% |
| Lennart Lump | 10/10 | 4153 days | 0% |
| philipp koenigs | 10/10 | 4153 days | 0% |
| Luca Duftet | 10/10 | 4153 days | 0% |
| yannick husemeyer | 10/10 | 4153 days | 0% |
| Tim J | 10/10 | 4153 days | 0% |
| Nicholas Ng | 10/10 | 4153 days | 0% |
| 2 tent travelers from Montreal | 7/10 | 4153 days | 0% |
| Sonja | 10/10 | 4153 days | 0% |
| Mel Wilkinson | 10/10 | 4214 days | 0% |
| Wouter Oudemans | 10/10 | 4214 days | 0% |
| Andrew Potratz | 10/10 | 4214 days | 0% |
| Matt Wilson | 10/10 | 4214 days | 0% |
| David Restell | 10/10 | 4275 days | 0% |
| Rebel Warren | 10/10 | 4275 days | 0% |
| Abby Smith | 10/10 | 4275 days | 0% |
| Chris Hare | 10/10 | 4275 days | 0% |
| peterpacks | 10/10 | 4336 days | 0% |
| danny waiton | 10/10 | 4367 days | 0% |
| Beth Scrivens | 10/10 | 4367 days | 0% |
| Destiny rabey | 10/10 | 4367 days | 0% |
| nina_zhang110 | 1/10 | 4397 days | 0% |
| Katey Justice | 9/10 | 4423 days | 1% |
| Karina Gratz | 10/10 | 4432 days | 1% |
| Anna Neuenfeldt | 10/10 | 4434 days | 1% |
| Nigel&Annette Greaves | 10/10 | 4456 days | 1% |
| Yasmine Loupis | 10/10 | 4456 days | 1% |
| warwaste | 10/10 | 4456 days | 1% |
| steverogers | 10/10 | 4487 days | 1% |
| Stephanie Adams | 10/10 | 4487 days | 1% |
| the_beery | 10/10 | 4487 days | 1% |
| Lis Bon | 10/10 | 4487 days | 1% |
| Norm L | 10/10 | 4487 days | 1% |
| buzzer111 | 10/10 | 4487 days | 1% |
| Mathew Frost | 10/10 | 4487 days | 1% |
| rose smith | 10/10 | 4487 days | 1% |
| john cubitt | 10/10 | 4487 days | 1% |
| Ralf Schweizer | 10/10 | 4487 days | 1% |
| Karsten Meyer | 9/10 | 4533 days | 1% |
| Kathy_a | 10/10 | 4548 days | 1% |
| Charzotte | 10/10 | 4579 days | 1% |
| chtbfg | 10/10 | 4579 days | 1% |
| Chloé Kiers | 10/10 | 4579 days | 1% |
| Kefalove | 10/10 | 4609 days | 1% |
| Lindsay Berquist | 10/10 | 4732 days | 1% |
| maureenkarl | 10/10 | 4732 days | 1% |
| Mennovanwinden | 10/10 | 4732 days | 1% |
| karsten | 10/10 | 4732 days | 1% |
| Sarah_Line | 10/10 | 4762 days | 1% |
| d_shack | 10/10 | 4762 days | 1% |
| upanishads | 10/10 | 4762 days | 1% |
| roterjonas | 10/10 | 4762 days | 1% |
| bbennett | 10/10 | 4762 days | 1% |
| DonTinel | 10/10 | 4762 days | 1% |
| AllBlacksBabe | 10/10 | 4762 days | 1% |
| marketladyfolk | 10/10 | 4793 days | 1% |
| Team_Tiddo | 10/10 | 4793 days | 1% |
| gusti | 10/10 | 4793 days | 1% |
| Romany_Rambler | 10/10 | 4793 days | 1% |
| carolanz | 10/10 | 4793 days | 1% |
| herman_kraut | 10/10 | 4793 days | 1% |
| HandN | 9/10 | 4793 days | 1% |
| bazzaatseaside | 10/10 | 4793 days | 1% |
| PhilipShear | 10/10 | 4793 days | 1% |
| robaccia | 10/10 | 4793 days | 1% |
| hugo941 | 10/10 | 4822 days | 1% |
| Ivo | 10/10 | 4822 days | 1% |
| GURDISH | 10/10 | 4822 days | 1% |
| Ebbi | 10/10 | 4822 days | 1% |
| judyles | 10/10 | 4822 days | 1% |
| Guitarhat | 10/10 | 4822 days | 1% |
| Andreu | 10/10 | 4822 days | 1% |
| Bigbird460 | 10/10 | 4853 days | 1% |
| plumberjim1 | 10/10 | 4853 days | 1% |
| Urs Schoenenberger | 10/10 | 4853 days | 1% |
| MichaelaK | 10/10 | 4853 days | 1% |
| Anna Bret | 10/10 | 4893 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Hillview Camping Stay experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-1.39% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 66 days. However the Hillview Camping Stay experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Hillview Camping Stay experience has been adjusted for 80 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 77 | -1.33% |
| 78 | -1.35% |
| 79 | -1.37% |
| 80 | -1.39% |
| 81 | -1.40% |
| 82 | -1.42% |
| 83 | -1.44% |
| … | … |
Balancing Adjustment
3.11% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
83%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.