Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Hillview Camping Stay.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Hillview Camping Stay
Valid Reviews
157 Valid Reviews
The Hillview Camping Stay experience has a total of 165 reviews. There are 157 valid reviews that are included when calculating the ranking score and 8 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 157 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 108 |
|
69% |
| 9/10 | 17 |
|
11% |
| 8/10 | 9 |
|
6% |
| 7/10 | 9 |
|
6% |
| 6/10 | 3 |
|
2% |
| 5/10 | 2 |
|
1% |
| 4/10 | 3 |
|
2% |
| 3/10 | 3 |
|
2% |
| 2/10 | 2 |
|
1% |
| 1/10 | 1 |
|
1% |
90.57% Average
The raw data average (mean) for all the Hillview Camping Stay valid reviews is 90.57% and is based on 157 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
14 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 157 valid reviews, the experience has 14 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 14 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 7 |
|
50% |
| 9/10 | 4 |
|
29% |
| 8/10 | 2 |
|
14% |
| 7/10 | 1 |
|
7% |
| 6/10 | 0 |
|
0% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
92.14% Average
The raw data average (mean) for all the Hillview Camping Stay face-to-face reviews is 92.14% and is based on 14 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
81.30%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Dina | 10/10 | 339 days | 100% |
| Roo | 3/10 | 400 days | 53% |
| Jennifer Sergeant | 4/10 | 705 days | 50% |
| Pru | 10/10 | 736 days | 74% |
| Bob | 4/10 | 980 days | 32% |
| Sas | 3/10 | 1011 days | 25% |
| V L Nelson | 9/10 | 1038 days | 43% |
| Lulu | 10/10 | 1039 days | 43% |
| Russell | 9/10 | 1070 days | 40% |
| THE JAFFA ...( DARRYL) | 9/10 | 1101 days | 37% |
| Mariel | 10/10 | 1131 days | 35% |
| Denise | 7/10 | 1710 days | 6% |
| Dr.A | 2/10 | 1741 days | 3% |
| Cait Turner | 7/10 | 1799 days | 5% |
| Izzy | 10/10 | 1831 days | 5% |
| Rich | 10/10 | 1831 days | 5% |
| Jim Henderson | 7/10 | 1892 days | 5% |
| William | 10/10 | 1953 days | 5% |
| Charli | 10/10 | 1984 days | 5% |
| Aisling | 2/10 | 2472 days | 2% |
| Eva & Florian | 10/10 | 2472 days | 4% |
| Florquique | 6/10 | 2500 days | 3% |
| Nicki Chow | 8/10 | 2500 days | 4% |
| Ceri | 8/10 | 2531 days | 4% |
| Jack Cangiano | 10/10 | 2623 days | 4% |
| Sophie Skinner | 9/10 | 2623 days | 4% |
| Trina Ludwig | 3/10 | 2806 days | 2% |
| Juliane | 5/10 | 2806 days | 2% |
| Nicolas | 10/10 | 2837 days | 3% |
| Michael Stützle | 10/10 | 2837 days | 3% |
| Roy Fieldhouse | 10/10 | 2854 days | 3% |
| Sampo Uravirta | 8/10 | 2889 days | 3% |
| Nora Tobies | 7/10 | 2932 days | 3% |
| Suzanne Halfpenny | 5/10 | 2986 days | 2% |
| Sylvie Meganck | 4/10 | 3201 days | 2% |
| Walter Neff | 8/10 | 3229 days | 2% |
| Sander Schouwenaar | 8/10 | 3299 days | 2% |
| Zoe Smith | 10/10 | 3303 days | 2% |
| Andrew Sampaklis | 10/10 | 3326 days | 2% |
| Annerieke | 6/10 | 3336 days | 2% |
| Fi Glasgow | 10/10 | 3356 days | 2% |
| Jennifer Ellis | 10/10 | 3485 days | 2% |
| alex beley | 10/10 | 3505 days | 2% |
| Kathy Hart | 10/10 | 3505 days | 2% |
| York Tüchelmann | 9/10 | 3507 days | 2% |
| Shaun Burns | 9/10 | 3512 days | 2% |
| Malou Wager | 8/10 | 3535 days | 2% |
| Averil Ford | 7/10 | 3567 days | 2% |
| Manfred | 10/10 | 3626 days | 2% |
| Gea | 9/10 | 3638 days | 2% |
| Sarah Gurney | 9/10 | 3666 days | 1% |
| Chris Read | 9/10 | 3877 days | 1% |
| Stephanie Poppe | 8/10 | 3907 days | 1% |
| Magnus Specht | 10/10 | 3914 days | 1% |
| Emma | 10/10 | 3932 days | 1% |
| Harald Mietz | 10/10 | 3932 days | 1% |
| Ulf Kanne | 6/10 | 3937 days | 1% |
| Rebecca Cooke | 10/10 | 3960 days | 1% |
| Nell Hearle | 9/10 | 3962 days | 1% |
| Franco Letanque | 10/10 | 3981 days | 1% |
| Lisa Quayle | 7/10 | 4010 days | 1% |
| Audrey Loiseau | 7/10 | 4028 days | 0% |
| Keir Thomas | 10/10 | 4052 days | 1% |
| Claudia | 10/10 | 4113 days | 1% |
| Andrew Kermode | 10/10 | 4176 days | 0% |
| Queenteen | 9/10 | 4237 days | 0% |
| susan berch | 10/10 | 4237 days | 0% |
| john scott | 10/10 | 4237 days | 0% |
| Jana Rutkowski | 10/10 | 4284 days | 0% |
| Anja Schade | 10/10 | 4298 days | 0% |
| Mike Gemmill | 9/10 | 4309 days | 0% |
| Ruud and Hanneke | 10/10 | 4310 days | 0% |
| Xavier | 8/10 | 4319 days | 0% |
| Andreas Jung | 8/10 | 4322 days | 0% |
| B D | 7/10 | 4326 days | 0% |
| FlyingKiwiGirl | 9/10 | 4326 days | 0% |
| Emmanuelle Brevier | 10/10 | 4346 days | 0% |
| Fabian Lee | 10/10 | 4356 days | 0% |
| Anke D. | 10/10 | 4357 days | 0% |
| Yvonne Horpershoeh | 9/10 | 4365 days | 0% |
| Ken S | 10/10 | 4388 days | 1% |
| Lennart Lump | 10/10 | 4388 days | 1% |
| philipp koenigs | 10/10 | 4388 days | 1% |
| Luca Duftet | 10/10 | 4388 days | 1% |
| yannick husemeyer | 10/10 | 4388 days | 1% |
| Tim J | 10/10 | 4388 days | 1% |
| Nicholas Ng | 10/10 | 4388 days | 1% |
| 2 tent travelers from Montreal | 7/10 | 4388 days | 1% |
| Sonja | 10/10 | 4388 days | 1% |
| Mel Wilkinson | 10/10 | 4449 days | 1% |
| Wouter Oudemans | 10/10 | 4449 days | 1% |
| Andrew Potratz | 10/10 | 4449 days | 1% |
| Matt Wilson | 10/10 | 4449 days | 1% |
| David Restell | 10/10 | 4510 days | 1% |
| Rebel Warren | 10/10 | 4510 days | 1% |
| Abby Smith | 10/10 | 4510 days | 1% |
| Chris Hare | 10/10 | 4510 days | 1% |
| peterpacks | 10/10 | 4571 days | 1% |
| danny waiton | 10/10 | 4602 days | 1% |
| Beth Scrivens | 10/10 | 4602 days | 1% |
| Destiny rabey | 10/10 | 4602 days | 1% |
| nina_zhang110 | 1/10 | 4632 days | 0% |
| Katey Justice | 9/10 | 4658 days | 1% |
| Karina Gratz | 10/10 | 4667 days | 1% |
| Anna Neuenfeldt | 10/10 | 4669 days | 1% |
| Nigel&Annette Greaves | 10/10 | 4691 days | 1% |
| Yasmine Loupis | 10/10 | 4691 days | 1% |
| warwaste | 10/10 | 4691 days | 1% |
| steverogers | 10/10 | 4722 days | 1% |
| Stephanie Adams | 10/10 | 4722 days | 1% |
| the_beery | 10/10 | 4722 days | 1% |
| Lis Bon | 10/10 | 4722 days | 1% |
| Norm L | 10/10 | 4722 days | 1% |
| buzzer111 | 10/10 | 4722 days | 1% |
| Mathew Frost | 10/10 | 4722 days | 1% |
| rose smith | 10/10 | 4722 days | 1% |
| john cubitt | 10/10 | 4722 days | 1% |
| Ralf Schweizer | 10/10 | 4722 days | 1% |
| Karsten Meyer | 9/10 | 4768 days | 1% |
| Kathy_a | 10/10 | 4783 days | 1% |
| Charzotte | 10/10 | 4814 days | 1% |
| chtbfg | 10/10 | 4814 days | 1% |
| Chloé Kiers | 10/10 | 4814 days | 1% |
| Kefalove | 10/10 | 4844 days | 1% |
| Lindsay Berquist | 10/10 | 4967 days | 1% |
| maureenkarl | 10/10 | 4967 days | 1% |
| Mennovanwinden | 10/10 | 4967 days | 1% |
| karsten | 10/10 | 4967 days | 1% |
| Sarah_Line | 10/10 | 4997 days | 1% |
| d_shack | 10/10 | 4997 days | 1% |
| upanishads | 10/10 | 4997 days | 1% |
| roterjonas | 10/10 | 4997 days | 1% |
| bbennett | 10/10 | 4997 days | 1% |
| DonTinel | 10/10 | 4997 days | 1% |
| AllBlacksBabe | 10/10 | 4997 days | 1% |
| marketladyfolk | 10/10 | 5028 days | 1% |
| Team_Tiddo | 10/10 | 5028 days | 1% |
| gusti | 10/10 | 5028 days | 1% |
| Romany_Rambler | 10/10 | 5028 days | 1% |
| carolanz | 10/10 | 5028 days | 1% |
| herman_kraut | 10/10 | 5028 days | 1% |
| HandN | 9/10 | 5028 days | 1% |
| bazzaatseaside | 10/10 | 5028 days | 1% |
| PhilipShear | 10/10 | 5028 days | 1% |
| robaccia | 10/10 | 5028 days | 1% |
| hugo941 | 10/10 | 5057 days | 1% |
| Ivo | 10/10 | 5057 days | 1% |
| GURDISH | 10/10 | 5057 days | 1% |
| Ebbi | 10/10 | 5057 days | 1% |
| judyles | 10/10 | 5057 days | 1% |
| Guitarhat | 10/10 | 5057 days | 1% |
| Andreu | 10/10 | 5057 days | 1% |
| Bigbird460 | 10/10 | 5088 days | 1% |
| plumberjim1 | 10/10 | 5088 days | 1% |
| Urs Schoenenberger | 10/10 | 5088 days | 1% |
| MichaelaK | 10/10 | 5088 days | 1% |
| Anna Bret | 10/10 | 5128 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Hillview Camping Stay experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-4.07% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 42 days. However the Hillview Camping Stay experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Hillview Camping Stay experience has been adjusted for 200 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 197 | -4.01% |
| 198 | -4.03% |
| 199 | -4.05% |
| 200 | -4.07% |
| 201 | -4.09% |
| 202 | -4.11% |
| 203 | -4.13% |
| … | … |
Balancing Adjustment
3.84% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
81%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.