Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Hillview Camping Stay.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Hillview Camping Stay
Valid Reviews
157 Valid Reviews
The Hillview Camping Stay experience has a total of 165 reviews. There are 157 valid reviews that are included when calculating the ranking score and 8 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 157 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 108 |
|
69% |
| 9/10 | 17 |
|
11% |
| 8/10 | 9 |
|
6% |
| 7/10 | 9 |
|
6% |
| 6/10 | 3 |
|
2% |
| 5/10 | 2 |
|
1% |
| 4/10 | 3 |
|
2% |
| 3/10 | 3 |
|
2% |
| 2/10 | 2 |
|
1% |
| 1/10 | 1 |
|
1% |
90.57% Average
The raw data average (mean) for all the Hillview Camping Stay valid reviews is 90.57% and is based on 157 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
14 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 157 valid reviews, the experience has 14 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 14 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 7 |
|
50% |
| 9/10 | 4 |
|
29% |
| 8/10 | 2 |
|
14% |
| 7/10 | 1 |
|
7% |
| 6/10 | 0 |
|
0% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
92.14% Average
The raw data average (mean) for all the Hillview Camping Stay face-to-face reviews is 92.14% and is based on 14 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
80.92%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Dina | 10/10 | 198 days | 100% |
| Roo | 3/10 | 259 days | 54% |
| Jennifer Sergeant | 4/10 | 564 days | 55% |
| Pru | 10/10 | 595 days | 82% |
| Bob | 4/10 | 839 days | 40% |
| Sas | 3/10 | 870 days | 32% |
| V L Nelson | 9/10 | 898 days | 55% |
| Lulu | 10/10 | 898 days | 55% |
| Russell | 9/10 | 929 days | 51% |
| THE JAFFA ...( DARRYL) | 9/10 | 960 days | 48% |
| Mariel | 10/10 | 990 days | 46% |
| Denise | 7/10 | 1569 days | 8% |
| Dr.A | 2/10 | 1600 days | 4% |
| Cait Turner | 7/10 | 1659 days | 6% |
| Izzy | 10/10 | 1690 days | 6% |
| Rich | 10/10 | 1690 days | 6% |
| Jim Henderson | 7/10 | 1751 days | 5% |
| William | 10/10 | 1812 days | 5% |
| Charli | 10/10 | 1843 days | 5% |
| Aisling | 2/10 | 2331 days | 2% |
| Eva & Florian | 10/10 | 2331 days | 4% |
| Florquique | 6/10 | 2359 days | 3% |
| Nicki Chow | 8/10 | 2359 days | 4% |
| Ceri | 8/10 | 2390 days | 4% |
| Jack Cangiano | 10/10 | 2482 days | 4% |
| Sophie Skinner | 9/10 | 2482 days | 4% |
| Trina Ludwig | 3/10 | 2665 days | 2% |
| Juliane | 5/10 | 2665 days | 3% |
| Nicolas | 10/10 | 2696 days | 3% |
| Michael Stützle | 10/10 | 2696 days | 3% |
| Roy Fieldhouse | 10/10 | 2713 days | 3% |
| Sampo Uravirta | 8/10 | 2748 days | 3% |
| Nora Tobies | 7/10 | 2791 days | 3% |
| Suzanne Halfpenny | 5/10 | 2845 days | 2% |
| Sylvie Meganck | 4/10 | 3060 days | 2% |
| Walter Neff | 8/10 | 3089 days | 3% |
| Sander Schouwenaar | 8/10 | 3158 days | 2% |
| Zoe Smith | 10/10 | 3162 days | 2% |
| Andrew Sampaklis | 10/10 | 3185 days | 2% |
| Annerieke | 6/10 | 3195 days | 2% |
| Fi Glasgow | 10/10 | 3215 days | 2% |
| Jennifer Ellis | 10/10 | 3344 days | 2% |
| alex beley | 10/10 | 3365 days | 2% |
| Kathy Hart | 10/10 | 3365 days | 2% |
| York Tüchelmann | 9/10 | 3366 days | 2% |
| Shaun Burns | 9/10 | 3371 days | 2% |
| Malou Wager | 8/10 | 3395 days | 2% |
| Averil Ford | 7/10 | 3426 days | 2% |
| Manfred | 10/10 | 3486 days | 2% |
| Gea | 9/10 | 3497 days | 2% |
| Sarah Gurney | 9/10 | 3525 days | 2% |
| Chris Read | 9/10 | 3736 days | 1% |
| Stephanie Poppe | 8/10 | 3766 days | 1% |
| Magnus Specht | 10/10 | 3773 days | 1% |
| Emma | 10/10 | 3792 days | 1% |
| Harald Mietz | 10/10 | 3792 days | 1% |
| Ulf Kanne | 6/10 | 3796 days | 1% |
| Rebecca Cooke | 10/10 | 3820 days | 1% |
| Nell Hearle | 9/10 | 3821 days | 1% |
| Franco Letanque | 10/10 | 3840 days | 1% |
| Lisa Quayle | 7/10 | 3869 days | 1% |
| Audrey Loiseau | 7/10 | 3887 days | 1% |
| Keir Thomas | 10/10 | 3912 days | 1% |
| Claudia | 10/10 | 3973 days | 1% |
| Andrew Kermode | 10/10 | 4035 days | 1% |
| Queenteen | 9/10 | 4096 days | 1% |
| susan berch | 10/10 | 4096 days | 1% |
| john scott | 10/10 | 4096 days | 1% |
| Jana Rutkowski | 10/10 | 4143 days | 0% |
| Anja Schade | 10/10 | 4157 days | 0% |
| Mike Gemmill | 9/10 | 4168 days | 0% |
| Ruud and Hanneke | 10/10 | 4169 days | 0% |
| Xavier | 8/10 | 4178 days | 0% |
| Andreas Jung | 8/10 | 4181 days | 0% |
| B D | 7/10 | 4185 days | 0% |
| FlyingKiwiGirl | 9/10 | 4185 days | 0% |
| Emmanuelle Brevier | 10/10 | 4205 days | 0% |
| Fabian Lee | 10/10 | 4215 days | 0% |
| Anke D. | 10/10 | 4216 days | 0% |
| Yvonne Horpershoeh | 9/10 | 4224 days | 0% |
| Ken S | 10/10 | 4247 days | 0% |
| Lennart Lump | 10/10 | 4247 days | 0% |
| philipp koenigs | 10/10 | 4247 days | 0% |
| Luca Duftet | 10/10 | 4247 days | 0% |
| yannick husemeyer | 10/10 | 4247 days | 0% |
| Tim J | 10/10 | 4247 days | 0% |
| Nicholas Ng | 10/10 | 4247 days | 0% |
| 2 tent travelers from Montreal | 7/10 | 4247 days | 0% |
| Sonja | 10/10 | 4247 days | 0% |
| Mel Wilkinson | 10/10 | 4308 days | 0% |
| Wouter Oudemans | 10/10 | 4308 days | 0% |
| Andrew Potratz | 10/10 | 4308 days | 0% |
| Matt Wilson | 10/10 | 4308 days | 0% |
| David Restell | 10/10 | 4369 days | 0% |
| Rebel Warren | 10/10 | 4369 days | 0% |
| Abby Smith | 10/10 | 4369 days | 0% |
| Chris Hare | 10/10 | 4369 days | 0% |
| peterpacks | 10/10 | 4430 days | 1% |
| danny waiton | 10/10 | 4461 days | 1% |
| Beth Scrivens | 10/10 | 4461 days | 1% |
| Destiny rabey | 10/10 | 4461 days | 1% |
| nina_zhang110 | 1/10 | 4491 days | 0% |
| Katey Justice | 9/10 | 4517 days | 1% |
| Karina Gratz | 10/10 | 4526 days | 1% |
| Anna Neuenfeldt | 10/10 | 4528 days | 1% |
| Nigel&Annette Greaves | 10/10 | 4550 days | 1% |
| Yasmine Loupis | 10/10 | 4550 days | 1% |
| warwaste | 10/10 | 4550 days | 1% |
| steverogers | 10/10 | 4581 days | 1% |
| Stephanie Adams | 10/10 | 4581 days | 1% |
| the_beery | 10/10 | 4581 days | 1% |
| Lis Bon | 10/10 | 4581 days | 1% |
| Norm L | 10/10 | 4581 days | 1% |
| buzzer111 | 10/10 | 4581 days | 1% |
| Mathew Frost | 10/10 | 4581 days | 1% |
| rose smith | 10/10 | 4581 days | 1% |
| john cubitt | 10/10 | 4581 days | 1% |
| Ralf Schweizer | 10/10 | 4581 days | 1% |
| Karsten Meyer | 9/10 | 4627 days | 1% |
| Kathy_a | 10/10 | 4642 days | 1% |
| Charzotte | 10/10 | 4673 days | 1% |
| chtbfg | 10/10 | 4673 days | 1% |
| Chloé Kiers | 10/10 | 4673 days | 1% |
| Kefalove | 10/10 | 4703 days | 1% |
| Lindsay Berquist | 10/10 | 4826 days | 1% |
| maureenkarl | 10/10 | 4826 days | 1% |
| Mennovanwinden | 10/10 | 4826 days | 1% |
| karsten | 10/10 | 4826 days | 1% |
| Sarah_Line | 10/10 | 4856 days | 1% |
| d_shack | 10/10 | 4856 days | 1% |
| upanishads | 10/10 | 4856 days | 1% |
| roterjonas | 10/10 | 4856 days | 1% |
| bbennett | 10/10 | 4856 days | 1% |
| DonTinel | 10/10 | 4856 days | 1% |
| AllBlacksBabe | 10/10 | 4856 days | 1% |
| marketladyfolk | 10/10 | 4887 days | 1% |
| Team_Tiddo | 10/10 | 4887 days | 1% |
| gusti | 10/10 | 4887 days | 1% |
| Romany_Rambler | 10/10 | 4887 days | 1% |
| carolanz | 10/10 | 4887 days | 1% |
| herman_kraut | 10/10 | 4887 days | 1% |
| HandN | 9/10 | 4887 days | 1% |
| bazzaatseaside | 10/10 | 4887 days | 1% |
| PhilipShear | 10/10 | 4887 days | 1% |
| robaccia | 10/10 | 4887 days | 1% |
| hugo941 | 10/10 | 4916 days | 1% |
| Ivo | 10/10 | 4916 days | 1% |
| GURDISH | 10/10 | 4916 days | 1% |
| Ebbi | 10/10 | 4916 days | 1% |
| judyles | 10/10 | 4916 days | 1% |
| Guitarhat | 10/10 | 4916 days | 1% |
| Andreu | 10/10 | 4916 days | 1% |
| Bigbird460 | 10/10 | 4947 days | 1% |
| plumberjim1 | 10/10 | 4947 days | 1% |
| Urs Schoenenberger | 10/10 | 4947 days | 1% |
| MichaelaK | 10/10 | 4947 days | 1% |
| Anna Bret | 10/10 | 4987 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Hillview Camping Stay experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-1.75% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 125 days. However the Hillview Camping Stay experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Hillview Camping Stay experience has been adjusted for 174 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 171 | -1.72% |
| 172 | -1.73% |
| 173 | -1.74% |
| 174 | -1.75% |
| 175 | -1.76% |
| 176 | -1.77% |
| 177 | -1.78% |
| … | … |
Balancing Adjustment
3.23% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
82%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.