Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Hillview Camping Stay.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Hillview Camping Stay
Valid Reviews
155 Valid Reviews
The Hillview Camping Stay experience has a total of 164 reviews. There are 155 valid reviews that are included when calculating the ranking score and 9 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 155 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 107 |
|
69% |
| 9/10 | 17 |
|
11% |
| 8/10 | 9 |
|
6% |
| 7/10 | 9 |
|
6% |
| 6/10 | 3 |
|
2% |
| 5/10 | 2 |
|
1% |
| 4/10 | 3 |
|
2% |
| 3/10 | 2 |
|
1% |
| 2/10 | 2 |
|
1% |
| 1/10 | 1 |
|
1% |
90.90% Average
The raw data average (mean) for all the Hillview Camping Stay valid reviews is 90.90% and is based on 155 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
14 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 155 valid reviews, the experience has 14 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 14 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 7 |
|
50% |
| 9/10 | 4 |
|
29% |
| 8/10 | 2 |
|
14% |
| 7/10 | 1 |
|
7% |
| 6/10 | 0 |
|
0% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
92.14% Average
The raw data average (mean) for all the Hillview Camping Stay face-to-face reviews is 92.14% and is based on 14 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
82.05%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Jennifer Sergeant | 4/10 | 325 days | 66% |
| Pru | 10/10 | 356 days | 100% |
| Bob | 4/10 | 600 days | 56% |
| Sas | 3/10 | 631 days | 45% |
| V L Nelson | 9/10 | 658 days | 80% |
| Lulu | 10/10 | 659 days | 81% |
| Russell | 9/10 | 690 days | 78% |
| THE JAFFA ...( DARRYL) | 9/10 | 721 days | 75% |
| Mariel | 10/10 | 751 days | 73% |
| Denise | 7/10 | 1330 days | 19% |
| Dr.A | 2/10 | 1361 days | 8% |
| Cait Turner | 7/10 | 1419 days | 14% |
| Izzy | 10/10 | 1451 days | 14% |
| Rich | 10/10 | 1451 days | 14% |
| Jim Henderson | 7/10 | 1512 days | 11% |
| William | 10/10 | 1572 days | 9% |
| Charli | 10/10 | 1603 days | 8% |
| Aisling | 2/10 | 2092 days | 2% |
| Eva & Florian | 10/10 | 2092 days | 5% |
| Florquique | 6/10 | 2120 days | 4% |
| Nicki Chow | 8/10 | 2120 days | 5% |
| Ceri | 8/10 | 2151 days | 5% |
| Jack Cangiano | 10/10 | 2243 days | 4% |
| Sophie Skinner | 9/10 | 2243 days | 4% |
| Trina Ludwig | 3/10 | 2426 days | 2% |
| Juliane | 5/10 | 2426 days | 3% |
| Nicolas | 10/10 | 2457 days | 4% |
| Michael Stützle | 10/10 | 2457 days | 4% |
| Roy Fieldhouse | 10/10 | 2474 days | 4% |
| Sampo Uravirta | 8/10 | 2509 days | 4% |
| Nora Tobies | 7/10 | 2552 days | 4% |
| Suzanne Halfpenny | 5/10 | 2606 days | 3% |
| Sylvie Meganck | 4/10 | 2821 days | 2% |
| Walter Neff | 8/10 | 2849 days | 3% |
| Sander Schouwenaar | 8/10 | 2919 days | 3% |
| Zoe Smith | 10/10 | 2923 days | 3% |
| Andrew Sampaklis | 10/10 | 2946 days | 3% |
| Annerieke | 6/10 | 2956 days | 3% |
| Fi Glasgow | 10/10 | 2976 days | 3% |
| Jennifer Ellis | 10/10 | 3104 days | 3% |
| alex beley | 10/10 | 3125 days | 3% |
| Kathy Hart | 10/10 | 3125 days | 3% |
| York Tüchelmann | 9/10 | 3126 days | 3% |
| Shaun Burns | 9/10 | 3131 days | 3% |
| Malou Wager | 8/10 | 3155 days | 2% |
| Averil Ford | 7/10 | 3187 days | 2% |
| Manfred | 10/10 | 3246 days | 2% |
| Gea | 9/10 | 3258 days | 2% |
| Sarah Gurney | 9/10 | 3286 days | 2% |
| Chris Read | 9/10 | 3496 days | 2% |
| Stephanie Poppe | 8/10 | 3527 days | 2% |
| Magnus Specht | 10/10 | 3534 days | 2% |
| Emma | 10/10 | 3552 days | 2% |
| Harald Mietz | 10/10 | 3552 days | 2% |
| Ulf Kanne | 6/10 | 3557 days | 1% |
| Rebecca Cooke | 10/10 | 3580 days | 2% |
| Nell Hearle | 9/10 | 3582 days | 2% |
| Franco Letanque | 10/10 | 3601 days | 2% |
| Lisa Quayle | 7/10 | 3630 days | 1% |
| Audrey Loiseau | 7/10 | 3648 days | 1% |
| Keir Thomas | 10/10 | 3672 days | 1% |
| Claudia | 10/10 | 3733 days | 1% |
| Andrew Kermode | 10/10 | 3795 days | 1% |
| Queenteen | 9/10 | 3856 days | 1% |
| susan berch | 10/10 | 3856 days | 1% |
| john scott | 10/10 | 3856 days | 1% |
| Jana Rutkowski | 10/10 | 3904 days | 1% |
| Anja Schade | 10/10 | 3918 days | 1% |
| Mike Gemmill | 9/10 | 3929 days | 0% |
| Ruud and Hanneke | 10/10 | 3930 days | 0% |
| Xavier | 8/10 | 3939 days | 0% |
| Andreas Jung | 8/10 | 3942 days | 0% |
| B D | 7/10 | 3946 days | 1% |
| FlyingKiwiGirl | 9/10 | 3946 days | 1% |
| Emmanuelle Brevier | 10/10 | 3966 days | 0% |
| Fabian Lee | 10/10 | 3976 days | 0% |
| Anke D. | 10/10 | 3977 days | 1% |
| Yvonne Horpershoeh | 9/10 | 3985 days | 0% |
| Ken S | 10/10 | 4008 days | 1% |
| Lennart Lump | 10/10 | 4008 days | 1% |
| philipp koenigs | 10/10 | 4008 days | 1% |
| Luca Duftet | 10/10 | 4008 days | 1% |
| yannick husemeyer | 10/10 | 4008 days | 1% |
| Tim J | 10/10 | 4008 days | 1% |
| Nicholas Ng | 10/10 | 4008 days | 1% |
| 2 tent travelers from Montreal | 7/10 | 4008 days | 1% |
| Sonja | 10/10 | 4008 days | 1% |
| Mel Wilkinson | 10/10 | 4069 days | 1% |
| Wouter Oudemans | 10/10 | 4069 days | 1% |
| Andrew Potratz | 10/10 | 4069 days | 1% |
| Matt Wilson | 10/10 | 4069 days | 1% |
| David Restell | 10/10 | 4129 days | 0% |
| Rebel Warren | 10/10 | 4129 days | 0% |
| Abby Smith | 10/10 | 4129 days | 0% |
| Chris Hare | 10/10 | 4129 days | 0% |
| peterpacks | 10/10 | 4190 days | 0% |
| danny waiton | 10/10 | 4221 days | 0% |
| Beth Scrivens | 10/10 | 4221 days | 0% |
| Destiny rabey | 10/10 | 4221 days | 0% |
| nina_zhang110 | 1/10 | 4252 days | 0% |
| Katey Justice | 9/10 | 4278 days | 0% |
| Karina Gratz | 10/10 | 4287 days | 0% |
| Anna Neuenfeldt | 10/10 | 4289 days | 0% |
| Nigel&Annette Greaves | 10/10 | 4311 days | 0% |
| Yasmine Loupis | 10/10 | 4311 days | 0% |
| warwaste | 10/10 | 4311 days | 0% |
| steverogers | 10/10 | 4342 days | 0% |
| Stephanie Adams | 10/10 | 4342 days | 0% |
| the_beery | 10/10 | 4342 days | 0% |
| Lis Bon | 10/10 | 4342 days | 0% |
| Norm L | 10/10 | 4342 days | 0% |
| buzzer111 | 10/10 | 4342 days | 0% |
| Mathew Frost | 10/10 | 4342 days | 0% |
| rose smith | 10/10 | 4342 days | 0% |
| john cubitt | 10/10 | 4342 days | 0% |
| Ralf Schweizer | 10/10 | 4342 days | 0% |
| Karsten Meyer | 9/10 | 4388 days | 1% |
| Kathy_a | 10/10 | 4403 days | 1% |
| Charzotte | 10/10 | 4434 days | 1% |
| chtbfg | 10/10 | 4434 days | 1% |
| Chloé Kiers | 10/10 | 4434 days | 1% |
| Kefalove | 10/10 | 4463 days | 1% |
| Lindsay Berquist | 10/10 | 4586 days | 1% |
| maureenkarl | 10/10 | 4586 days | 1% |
| Mennovanwinden | 10/10 | 4586 days | 1% |
| karsten | 10/10 | 4586 days | 1% |
| Sarah_Line | 10/10 | 4617 days | 1% |
| d_shack | 10/10 | 4617 days | 1% |
| upanishads | 10/10 | 4617 days | 1% |
| roterjonas | 10/10 | 4617 days | 1% |
| bbennett | 10/10 | 4617 days | 1% |
| DonTinel | 10/10 | 4617 days | 1% |
| AllBlacksBabe | 10/10 | 4617 days | 1% |
| marketladyfolk | 10/10 | 4648 days | 1% |
| Team_Tiddo | 10/10 | 4648 days | 1% |
| gusti | 10/10 | 4648 days | 1% |
| Romany_Rambler | 10/10 | 4648 days | 1% |
| carolanz | 10/10 | 4648 days | 1% |
| herman_kraut | 10/10 | 4648 days | 1% |
| HandN | 9/10 | 4648 days | 1% |
| bazzaatseaside | 10/10 | 4648 days | 1% |
| PhilipShear | 10/10 | 4648 days | 1% |
| robaccia | 10/10 | 4648 days | 1% |
| hugo941 | 10/10 | 4677 days | 1% |
| Ivo | 10/10 | 4677 days | 1% |
| GURDISH | 10/10 | 4677 days | 1% |
| Ebbi | 10/10 | 4677 days | 1% |
| judyles | 10/10 | 4677 days | 1% |
| Guitarhat | 10/10 | 4677 days | 1% |
| Andreu | 10/10 | 4677 days | 1% |
| Bigbird460 | 10/10 | 4708 days | 1% |
| plumberjim1 | 10/10 | 4708 days | 1% |
| Urs Schoenenberger | 10/10 | 4708 days | 1% |
| MichaelaK | 10/10 | 4708 days | 1% |
| Anna Bret | 10/10 | 4748 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Hillview Camping Stay experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-4.05% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 43 days. However the Hillview Camping Stay experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Hillview Camping Stay experience has been adjusted for 200 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 197 | -3.99% |
| 198 | -4.01% |
| 199 | -4.03% |
| 200 | -4.05% |
| 201 | -4.07% |
| 202 | -4.09% |
| 203 | -4.11% |
| … | … |
Balancing Adjustment
3.59% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
82%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.