Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Hillview Camping Stay.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Hillview Camping Stay
Valid Reviews
157 Valid Reviews
The Hillview Camping Stay experience has a total of 165 reviews. There are 157 valid reviews that are included when calculating the ranking score and 8 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 157 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 108 |
|
69% |
| 9/10 | 17 |
|
11% |
| 8/10 | 9 |
|
6% |
| 7/10 | 9 |
|
6% |
| 6/10 | 3 |
|
2% |
| 5/10 | 2 |
|
1% |
| 4/10 | 3 |
|
2% |
| 3/10 | 3 |
|
2% |
| 2/10 | 2 |
|
1% |
| 1/10 | 1 |
|
1% |
90.57% Average
The raw data average (mean) for all the Hillview Camping Stay valid reviews is 90.57% and is based on 157 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
14 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 157 valid reviews, the experience has 14 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 14 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 7 |
|
50% |
| 9/10 | 4 |
|
29% |
| 8/10 | 2 |
|
14% |
| 7/10 | 1 |
|
7% |
| 6/10 | 0 |
|
0% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
92.14% Average
The raw data average (mean) for all the Hillview Camping Stay face-to-face reviews is 92.14% and is based on 14 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
81.09%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Dina | 10/10 | 60 days | 100% |
| Roo | 3/10 | 121 days | 54% |
| Jennifer Sergeant | 4/10 | 426 days | 59% |
| Pru | 10/10 | 457 days | 88% |
| Bob | 4/10 | 701 days | 47% |
| Sas | 3/10 | 732 days | 38% |
| V L Nelson | 9/10 | 760 days | 67% |
| Lulu | 10/10 | 760 days | 67% |
| Russell | 9/10 | 791 days | 64% |
| THE JAFFA ...( DARRYL) | 9/10 | 822 days | 61% |
| Mariel | 10/10 | 852 days | 59% |
| Denise | 7/10 | 1431 days | 13% |
| Dr.A | 2/10 | 1462 days | 6% |
| Cait Turner | 7/10 | 1521 days | 10% |
| Izzy | 10/10 | 1552 days | 9% |
| Rich | 10/10 | 1552 days | 9% |
| Jim Henderson | 7/10 | 1613 days | 7% |
| William | 10/10 | 1674 days | 6% |
| Charli | 10/10 | 1705 days | 6% |
| Aisling | 2/10 | 2193 days | 2% |
| Eva & Florian | 10/10 | 2193 days | 4% |
| Florquique | 6/10 | 2221 days | 4% |
| Nicki Chow | 8/10 | 2221 days | 4% |
| Ceri | 8/10 | 2252 days | 4% |
| Jack Cangiano | 10/10 | 2344 days | 4% |
| Sophie Skinner | 9/10 | 2344 days | 4% |
| Trina Ludwig | 3/10 | 2527 days | 2% |
| Juliane | 5/10 | 2527 days | 3% |
| Nicolas | 10/10 | 2558 days | 4% |
| Michael Stützle | 10/10 | 2558 days | 4% |
| Roy Fieldhouse | 10/10 | 2575 days | 4% |
| Sampo Uravirta | 8/10 | 2610 days | 3% |
| Nora Tobies | 7/10 | 2653 days | 3% |
| Suzanne Halfpenny | 5/10 | 2707 days | 2% |
| Sylvie Meganck | 4/10 | 2922 days | 2% |
| Walter Neff | 8/10 | 2951 days | 3% |
| Sander Schouwenaar | 8/10 | 3020 days | 3% |
| Zoe Smith | 10/10 | 3024 days | 3% |
| Andrew Sampaklis | 10/10 | 3047 days | 3% |
| Annerieke | 6/10 | 3057 days | 2% |
| Fi Glasgow | 10/10 | 3077 days | 3% |
| Jennifer Ellis | 10/10 | 3206 days | 2% |
| alex beley | 10/10 | 3227 days | 2% |
| Kathy Hart | 10/10 | 3227 days | 2% |
| York Tüchelmann | 9/10 | 3228 days | 2% |
| Shaun Burns | 9/10 | 3233 days | 2% |
| Malou Wager | 8/10 | 3257 days | 2% |
| Averil Ford | 7/10 | 3288 days | 2% |
| Manfred | 10/10 | 3348 days | 2% |
| Gea | 9/10 | 3359 days | 2% |
| Sarah Gurney | 9/10 | 3387 days | 2% |
| Chris Read | 9/10 | 3598 days | 2% |
| Stephanie Poppe | 8/10 | 3628 days | 1% |
| Magnus Specht | 10/10 | 3635 days | 1% |
| Emma | 10/10 | 3654 days | 1% |
| Harald Mietz | 10/10 | 3654 days | 1% |
| Ulf Kanne | 6/10 | 3658 days | 1% |
| Rebecca Cooke | 10/10 | 3682 days | 1% |
| Nell Hearle | 9/10 | 3683 days | 1% |
| Franco Letanque | 10/10 | 3702 days | 1% |
| Lisa Quayle | 7/10 | 3731 days | 1% |
| Audrey Loiseau | 7/10 | 3749 days | 1% |
| Keir Thomas | 10/10 | 3774 days | 1% |
| Claudia | 10/10 | 3835 days | 1% |
| Andrew Kermode | 10/10 | 3897 days | 1% |
| Queenteen | 9/10 | 3958 days | 1% |
| susan berch | 10/10 | 3958 days | 1% |
| john scott | 10/10 | 3958 days | 1% |
| Jana Rutkowski | 10/10 | 4005 days | 0% |
| Anja Schade | 10/10 | 4019 days | 1% |
| Mike Gemmill | 9/10 | 4030 days | 0% |
| Ruud and Hanneke | 10/10 | 4031 days | 0% |
| Xavier | 8/10 | 4040 days | 0% |
| Andreas Jung | 8/10 | 4043 days | 0% |
| B D | 7/10 | 4047 days | 1% |
| FlyingKiwiGirl | 9/10 | 4047 days | 1% |
| Emmanuelle Brevier | 10/10 | 4067 days | 0% |
| Fabian Lee | 10/10 | 4077 days | 0% |
| Anke D. | 10/10 | 4078 days | 1% |
| Yvonne Horpershoeh | 9/10 | 4086 days | 0% |
| Ken S | 10/10 | 4109 days | 1% |
| Lennart Lump | 10/10 | 4109 days | 1% |
| philipp koenigs | 10/10 | 4109 days | 1% |
| Luca Duftet | 10/10 | 4109 days | 1% |
| yannick husemeyer | 10/10 | 4109 days | 1% |
| Tim J | 10/10 | 4109 days | 1% |
| Nicholas Ng | 10/10 | 4109 days | 1% |
| 2 tent travelers from Montreal | 7/10 | 4109 days | 0% |
| Sonja | 10/10 | 4109 days | 1% |
| Mel Wilkinson | 10/10 | 4170 days | 0% |
| Wouter Oudemans | 10/10 | 4170 days | 0% |
| Andrew Potratz | 10/10 | 4170 days | 0% |
| Matt Wilson | 10/10 | 4170 days | 0% |
| David Restell | 10/10 | 4231 days | 0% |
| Rebel Warren | 10/10 | 4231 days | 0% |
| Abby Smith | 10/10 | 4231 days | 0% |
| Chris Hare | 10/10 | 4231 days | 0% |
| peterpacks | 10/10 | 4292 days | 0% |
| danny waiton | 10/10 | 4323 days | 0% |
| Beth Scrivens | 10/10 | 4323 days | 0% |
| Destiny rabey | 10/10 | 4323 days | 0% |
| nina_zhang110 | 1/10 | 4353 days | 0% |
| Katey Justice | 9/10 | 4379 days | 0% |
| Karina Gratz | 10/10 | 4388 days | 1% |
| Anna Neuenfeldt | 10/10 | 4390 days | 1% |
| Nigel&Annette Greaves | 10/10 | 4412 days | 1% |
| Yasmine Loupis | 10/10 | 4412 days | 1% |
| warwaste | 10/10 | 4412 days | 1% |
| steverogers | 10/10 | 4443 days | 1% |
| Stephanie Adams | 10/10 | 4443 days | 1% |
| the_beery | 10/10 | 4443 days | 1% |
| Lis Bon | 10/10 | 4443 days | 1% |
| Norm L | 10/10 | 4443 days | 1% |
| buzzer111 | 10/10 | 4443 days | 1% |
| Mathew Frost | 10/10 | 4443 days | 1% |
| rose smith | 10/10 | 4443 days | 1% |
| john cubitt | 10/10 | 4443 days | 1% |
| Ralf Schweizer | 10/10 | 4443 days | 1% |
| Karsten Meyer | 9/10 | 4489 days | 1% |
| Kathy_a | 10/10 | 4504 days | 1% |
| Charzotte | 10/10 | 4535 days | 1% |
| chtbfg | 10/10 | 4535 days | 1% |
| Chloé Kiers | 10/10 | 4535 days | 1% |
| Kefalove | 10/10 | 4565 days | 1% |
| Lindsay Berquist | 10/10 | 4688 days | 1% |
| maureenkarl | 10/10 | 4688 days | 1% |
| Mennovanwinden | 10/10 | 4688 days | 1% |
| karsten | 10/10 | 4688 days | 1% |
| Sarah_Line | 10/10 | 4718 days | 1% |
| d_shack | 10/10 | 4718 days | 1% |
| upanishads | 10/10 | 4718 days | 1% |
| roterjonas | 10/10 | 4718 days | 1% |
| bbennett | 10/10 | 4718 days | 1% |
| DonTinel | 10/10 | 4718 days | 1% |
| AllBlacksBabe | 10/10 | 4718 days | 1% |
| marketladyfolk | 10/10 | 4749 days | 1% |
| Team_Tiddo | 10/10 | 4749 days | 1% |
| gusti | 10/10 | 4749 days | 1% |
| Romany_Rambler | 10/10 | 4749 days | 1% |
| carolanz | 10/10 | 4749 days | 1% |
| herman_kraut | 10/10 | 4749 days | 1% |
| HandN | 9/10 | 4749 days | 1% |
| bazzaatseaside | 10/10 | 4749 days | 1% |
| PhilipShear | 10/10 | 4749 days | 1% |
| robaccia | 10/10 | 4749 days | 1% |
| hugo941 | 10/10 | 4778 days | 1% |
| Ivo | 10/10 | 4778 days | 1% |
| GURDISH | 10/10 | 4778 days | 1% |
| Ebbi | 10/10 | 4778 days | 1% |
| judyles | 10/10 | 4778 days | 1% |
| Guitarhat | 10/10 | 4778 days | 1% |
| Andreu | 10/10 | 4778 days | 1% |
| Bigbird460 | 10/10 | 4809 days | 1% |
| plumberjim1 | 10/10 | 4809 days | 1% |
| Urs Schoenenberger | 10/10 | 4809 days | 1% |
| MichaelaK | 10/10 | 4809 days | 1% |
| Anna Bret | 10/10 | 4849 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Hillview Camping Stay experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-0.74% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 55 days. However the Hillview Camping Stay experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Hillview Camping Stay experience has been adjusted for 36 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 33 | -0.68% |
| 34 | -0.70% |
| 35 | -0.72% |
| 36 | -0.74% |
| 37 | -0.76% |
| 38 | -0.78% |
| 39 | -0.80% |
| … | … |
Balancing Adjustment
2.90% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
83%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.