Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Hillview Camping Stay.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Hillview Camping Stay
Valid Reviews
155 Valid Reviews
The Hillview Camping Stay experience has a total of 163 reviews. There are 155 valid reviews that are included when calculating the ranking score and 8 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 155 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 107 |
|
69% |
| 9/10 | 17 |
|
11% |
| 8/10 | 9 |
|
6% |
| 7/10 | 9 |
|
6% |
| 6/10 | 3 |
|
2% |
| 5/10 | 2 |
|
1% |
| 4/10 | 3 |
|
2% |
| 3/10 | 2 |
|
1% |
| 2/10 | 2 |
|
1% |
| 1/10 | 1 |
|
1% |
90.90% Average
The raw data average (mean) for all the Hillview Camping Stay valid reviews is 90.90% and is based on 155 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
14 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 155 valid reviews, the experience has 14 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 14 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 7 |
|
50% |
| 9/10 | 4 |
|
29% |
| 8/10 | 2 |
|
14% |
| 7/10 | 1 |
|
7% |
| 6/10 | 0 |
|
0% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
92.14% Average
The raw data average (mean) for all the Hillview Camping Stay face-to-face reviews is 92.14% and is based on 14 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
82.09%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Jennifer Sergeant | 4/10 | 262 days | 66% |
| Pru | 10/10 | 293 days | 100% |
| Bob | 4/10 | 537 days | 57% |
| Sas | 3/10 | 568 days | 47% |
| V L Nelson | 9/10 | 596 days | 83% |
| Lulu | 10/10 | 596 days | 84% |
| Russell | 9/10 | 627 days | 81% |
| THE JAFFA ...( DARRYL) | 9/10 | 658 days | 78% |
| Mariel | 10/10 | 688 days | 77% |
| Denise | 7/10 | 1267 days | 22% |
| Dr.A | 2/10 | 1298 days | 10% |
| Cait Turner | 7/10 | 1357 days | 17% |
| Izzy | 10/10 | 1388 days | 17% |
| Rich | 10/10 | 1388 days | 17% |
| Jim Henderson | 7/10 | 1449 days | 13% |
| William | 10/10 | 1510 days | 11% |
| Charli | 10/10 | 1541 days | 10% |
| Aisling | 2/10 | 2029 days | 2% |
| Eva & Florian | 10/10 | 2029 days | 5% |
| Florquique | 6/10 | 2057 days | 4% |
| Nicki Chow | 8/10 | 2057 days | 5% |
| Ceri | 8/10 | 2088 days | 5% |
| Jack Cangiano | 10/10 | 2180 days | 5% |
| Sophie Skinner | 9/10 | 2180 days | 4% |
| Trina Ludwig | 3/10 | 2363 days | 2% |
| Juliane | 5/10 | 2363 days | 3% |
| Nicolas | 10/10 | 2394 days | 4% |
| Michael Stützle | 10/10 | 2394 days | 4% |
| Roy Fieldhouse | 10/10 | 2411 days | 4% |
| Sampo Uravirta | 8/10 | 2446 days | 4% |
| Nora Tobies | 7/10 | 2489 days | 4% |
| Suzanne Halfpenny | 5/10 | 2543 days | 3% |
| Sylvie Meganck | 4/10 | 2758 days | 2% |
| Walter Neff | 8/10 | 2787 days | 3% |
| Sander Schouwenaar | 8/10 | 2856 days | 3% |
| Zoe Smith | 10/10 | 2860 days | 3% |
| Andrew Sampaklis | 10/10 | 2883 days | 3% |
| Annerieke | 6/10 | 2893 days | 3% |
| Fi Glasgow | 10/10 | 2913 days | 3% |
| Jennifer Ellis | 10/10 | 3042 days | 3% |
| alex beley | 10/10 | 3063 days | 3% |
| Kathy Hart | 10/10 | 3063 days | 3% |
| York Tüchelmann | 9/10 | 3064 days | 3% |
| Shaun Burns | 9/10 | 3069 days | 3% |
| Malou Wager | 8/10 | 3093 days | 3% |
| Averil Ford | 7/10 | 3124 days | 2% |
| Manfred | 10/10 | 3184 days | 2% |
| Gea | 9/10 | 3195 days | 2% |
| Sarah Gurney | 9/10 | 3223 days | 2% |
| Chris Read | 9/10 | 3434 days | 2% |
| Stephanie Poppe | 8/10 | 3464 days | 2% |
| Magnus Specht | 10/10 | 3471 days | 2% |
| Emma | 10/10 | 3490 days | 2% |
| Harald Mietz | 10/10 | 3490 days | 2% |
| Ulf Kanne | 6/10 | 3494 days | 2% |
| Rebecca Cooke | 10/10 | 3518 days | 2% |
| Nell Hearle | 9/10 | 3519 days | 2% |
| Franco Letanque | 10/10 | 3538 days | 2% |
| Lisa Quayle | 7/10 | 3567 days | 2% |
| Audrey Loiseau | 7/10 | 3585 days | 1% |
| Keir Thomas | 10/10 | 3610 days | 2% |
| Claudia | 10/10 | 3671 days | 1% |
| Andrew Kermode | 10/10 | 3733 days | 1% |
| Queenteen | 9/10 | 3794 days | 1% |
| susan berch | 10/10 | 3794 days | 1% |
| john scott | 10/10 | 3794 days | 1% |
| Jana Rutkowski | 10/10 | 3841 days | 1% |
| Anja Schade | 10/10 | 3855 days | 1% |
| Mike Gemmill | 9/10 | 3866 days | 1% |
| Ruud and Hanneke | 10/10 | 3867 days | 1% |
| Xavier | 8/10 | 3876 days | 1% |
| Andreas Jung | 8/10 | 3879 days | 1% |
| B D | 7/10 | 3883 days | 1% |
| FlyingKiwiGirl | 9/10 | 3883 days | 1% |
| Emmanuelle Brevier | 10/10 | 3903 days | 1% |
| Fabian Lee | 10/10 | 3913 days | 1% |
| Anke D. | 10/10 | 3914 days | 1% |
| Yvonne Horpershoeh | 9/10 | 3922 days | 1% |
| Ken S | 10/10 | 3945 days | 1% |
| Lennart Lump | 10/10 | 3945 days | 1% |
| philipp koenigs | 10/10 | 3945 days | 1% |
| Luca Duftet | 10/10 | 3945 days | 1% |
| yannick husemeyer | 10/10 | 3945 days | 1% |
| Tim J | 10/10 | 3945 days | 1% |
| Nicholas Ng | 10/10 | 3945 days | 1% |
| 2 tent travelers from Montreal | 7/10 | 3945 days | 1% |
| Sonja | 10/10 | 3945 days | 1% |
| Mel Wilkinson | 10/10 | 4006 days | 1% |
| Wouter Oudemans | 10/10 | 4006 days | 1% |
| Andrew Potratz | 10/10 | 4006 days | 1% |
| Matt Wilson | 10/10 | 4006 days | 1% |
| David Restell | 10/10 | 4067 days | 1% |
| Rebel Warren | 10/10 | 4067 days | 1% |
| Abby Smith | 10/10 | 4067 days | 1% |
| Chris Hare | 10/10 | 4067 days | 1% |
| peterpacks | 10/10 | 4128 days | 1% |
| danny waiton | 10/10 | 4159 days | 0% |
| Beth Scrivens | 10/10 | 4159 days | 0% |
| Destiny rabey | 10/10 | 4159 days | 0% |
| nina_zhang110 | 1/10 | 4189 days | 0% |
| Katey Justice | 9/10 | 4215 days | 0% |
| Karina Gratz | 10/10 | 4224 days | 0% |
| Anna Neuenfeldt | 10/10 | 4226 days | 0% |
| Nigel&Annette Greaves | 10/10 | 4248 days | 0% |
| Yasmine Loupis | 10/10 | 4248 days | 0% |
| warwaste | 10/10 | 4248 days | 0% |
| steverogers | 10/10 | 4279 days | 0% |
| Stephanie Adams | 10/10 | 4279 days | 0% |
| the_beery | 10/10 | 4279 days | 0% |
| Lis Bon | 10/10 | 4279 days | 0% |
| Norm L | 10/10 | 4279 days | 0% |
| buzzer111 | 10/10 | 4279 days | 0% |
| Mathew Frost | 10/10 | 4279 days | 0% |
| rose smith | 10/10 | 4279 days | 0% |
| john cubitt | 10/10 | 4279 days | 0% |
| Ralf Schweizer | 10/10 | 4279 days | 0% |
| Karsten Meyer | 9/10 | 4325 days | 0% |
| Kathy_a | 10/10 | 4340 days | 0% |
| Charzotte | 10/10 | 4371 days | 0% |
| chtbfg | 10/10 | 4371 days | 0% |
| Chloé Kiers | 10/10 | 4371 days | 0% |
| Kefalove | 10/10 | 4401 days | 1% |
| Lindsay Berquist | 10/10 | 4524 days | 1% |
| maureenkarl | 10/10 | 4524 days | 1% |
| Mennovanwinden | 10/10 | 4524 days | 1% |
| karsten | 10/10 | 4524 days | 1% |
| Sarah_Line | 10/10 | 4554 days | 1% |
| d_shack | 10/10 | 4554 days | 1% |
| upanishads | 10/10 | 4554 days | 1% |
| roterjonas | 10/10 | 4554 days | 1% |
| bbennett | 10/10 | 4554 days | 1% |
| DonTinel | 10/10 | 4554 days | 1% |
| AllBlacksBabe | 10/10 | 4554 days | 1% |
| marketladyfolk | 10/10 | 4585 days | 1% |
| Team_Tiddo | 10/10 | 4585 days | 1% |
| gusti | 10/10 | 4585 days | 1% |
| Romany_Rambler | 10/10 | 4585 days | 1% |
| carolanz | 10/10 | 4585 days | 1% |
| herman_kraut | 10/10 | 4585 days | 1% |
| HandN | 9/10 | 4585 days | 1% |
| bazzaatseaside | 10/10 | 4585 days | 1% |
| PhilipShear | 10/10 | 4585 days | 1% |
| robaccia | 10/10 | 4585 days | 1% |
| hugo941 | 10/10 | 4614 days | 1% |
| Ivo | 10/10 | 4614 days | 1% |
| GURDISH | 10/10 | 4614 days | 1% |
| Ebbi | 10/10 | 4614 days | 1% |
| judyles | 10/10 | 4614 days | 1% |
| Guitarhat | 10/10 | 4614 days | 1% |
| Andreu | 10/10 | 4614 days | 1% |
| Bigbird460 | 10/10 | 4645 days | 1% |
| plumberjim1 | 10/10 | 4645 days | 1% |
| Urs Schoenenberger | 10/10 | 4645 days | 1% |
| MichaelaK | 10/10 | 4645 days | 1% |
| Anna Bret | 10/10 | 4685 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Hillview Camping Stay experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-3.03% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 75 days. However the Hillview Camping Stay experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Hillview Camping Stay experience has been adjusted for 200 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 197 | -2.98% |
| 198 | -3.00% |
| 199 | -3.01% |
| 200 | -3.03% |
| 201 | -3.04% |
| 202 | -3.06% |
| 203 | -3.07% |
| … | … |
Balancing Adjustment
3.27% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
82%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.