Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Hillview Camping Stay.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

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Cymen Crick's avatar

Cymen Crick

Rankers Owner

Hillview Camping Stay

Valid Reviews

157 Valid Reviews

The Hillview Camping Stay experience has a total of 165 reviews. There are 157 valid reviews that are included when calculating the ranking score and 8 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 157 valid reviews:

Rating Count Percentage
10/10 108
69%
9/10 17
11%
8/10 9
6%
7/10 9
6%
6/10 3
2%
5/10 2
1%
4/10 3
2%
3/10 3
2%
2/10 2
1%
1/10 1
1%

90.57% Average

The raw data average (mean) for all the Hillview Camping Stay valid reviews is 90.57% and is based on 157 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

14 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 157 valid reviews, the experience has 14 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 14 face-to-face reviews:

Rating Count Percentage
10/10 7
50%
9/10 4
29%
8/10 2
14%
7/10 1
7%
6/10 0
0%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

92.14% Average

The raw data average (mean) for all the Hillview Camping Stay face-to-face reviews is 92.14% and is based on 14 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

81.11%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Dina 10/10 52 days 100%
Roo 3/10 113 days 54%
Jennifer Sergeant 4/10 418 days 59%
Pru 10/10 449 days 89%
Bob 4/10 693 days 48%
Sas 3/10 724 days 38%
V L Nelson 9/10 752 days 67%
Lulu 10/10 752 days 68%
Russell 9/10 783 days 64%
THE JAFFA ...( DARRYL) 9/10 814 days 62%
Mariel 10/10 844 days 59%
Denise 7/10 1423 days 13%
Dr.A 2/10 1454 days 6%
Cait Turner 7/10 1513 days 10%
Izzy 10/10 1544 days 10%
Rich 10/10 1544 days 10%
Jim Henderson 7/10 1605 days 7%
William 10/10 1666 days 6%
Charli 10/10 1697 days 6%
Aisling 2/10 2185 days 2%
Eva & Florian 10/10 2185 days 4%
Florquique 6/10 2213 days 4%
Nicki Chow 8/10 2213 days 4%
Ceri 8/10 2244 days 4%
Jack Cangiano 10/10 2336 days 4%
Sophie Skinner 9/10 2336 days 4%
Trina Ludwig 3/10 2519 days 2%
Juliane 5/10 2519 days 3%
Nicolas 10/10 2550 days 4%
Michael Stützle 10/10 2550 days 4%
Roy Fieldhouse 10/10 2567 days 4%
Sampo Uravirta 8/10 2602 days 3%
Nora Tobies 7/10 2645 days 3%
Suzanne Halfpenny 5/10 2699 days 2%
Sylvie Meganck 4/10 2914 days 2%
Walter Neff 8/10 2943 days 3%
Sander Schouwenaar 8/10 3012 days 3%
Zoe Smith 10/10 3016 days 3%
Andrew Sampaklis 10/10 3039 days 3%
Annerieke 6/10 3049 days 2%
Fi Glasgow 10/10 3069 days 3%
Jennifer Ellis 10/10 3198 days 2%
alex beley 10/10 3219 days 2%
Kathy Hart 10/10 3219 days 2%
York Tüchelmann 9/10 3220 days 2%
Shaun Burns 9/10 3225 days 2%
Malou Wager 8/10 3249 days 2%
Averil Ford 7/10 3280 days 2%
Manfred 10/10 3340 days 2%
Gea 9/10 3351 days 2%
Sarah Gurney 9/10 3379 days 2%
Chris Read 9/10 3590 days 2%
Stephanie Poppe 8/10 3620 days 1%
Magnus Specht 10/10 3627 days 1%
Emma 10/10 3646 days 1%
Harald Mietz 10/10 3646 days 1%
Ulf Kanne 6/10 3650 days 1%
Rebecca Cooke 10/10 3674 days 1%
Nell Hearle 9/10 3675 days 1%
Franco Letanque 10/10 3694 days 1%
Lisa Quayle 7/10 3723 days 1%
Audrey Loiseau 7/10 3741 days 1%
Keir Thomas 10/10 3766 days 1%
Claudia 10/10 3827 days 1%
Andrew Kermode 10/10 3889 days 1%
Queenteen 9/10 3950 days 1%
susan berch 10/10 3950 days 1%
john scott 10/10 3950 days 1%
Jana Rutkowski 10/10 3997 days 0%
Anja Schade 10/10 4011 days 1%
Mike Gemmill 9/10 4022 days 0%
Ruud and Hanneke 10/10 4023 days 0%
Xavier 8/10 4032 days 0%
Andreas Jung 8/10 4035 days 0%
B D 7/10 4039 days 1%
FlyingKiwiGirl 9/10 4039 days 1%
Emmanuelle Brevier 10/10 4059 days 0%
Fabian Lee 10/10 4069 days 0%
Anke D. 10/10 4070 days 1%
Yvonne Horpershoeh 9/10 4078 days 0%
Ken S 10/10 4101 days 1%
Lennart Lump 10/10 4101 days 1%
philipp koenigs 10/10 4101 days 1%
Luca Duftet 10/10 4101 days 1%
yannick husemeyer 10/10 4101 days 1%
Tim J 10/10 4101 days 1%
Nicholas Ng 10/10 4101 days 1%
2 tent travelers from Montreal 7/10 4101 days 0%
Sonja 10/10 4101 days 1%
Mel Wilkinson 10/10 4162 days 0%
Wouter Oudemans 10/10 4162 days 0%
Andrew Potratz 10/10 4162 days 0%
Matt Wilson 10/10 4162 days 0%
David Restell 10/10 4223 days 0%
Rebel Warren 10/10 4223 days 0%
Abby Smith 10/10 4223 days 0%
Chris Hare 10/10 4223 days 0%
peterpacks 10/10 4284 days 0%
danny waiton 10/10 4315 days 0%
Beth Scrivens 10/10 4315 days 0%
Destiny rabey 10/10 4315 days 0%
nina_zhang110 1/10 4345 days 0%
Katey Justice 9/10 4371 days 0%
Karina Gratz 10/10 4380 days 1%
Anna Neuenfeldt 10/10 4382 days 1%
Nigel&Annette Greaves 10/10 4404 days 1%
Yasmine Loupis 10/10 4404 days 1%
warwaste 10/10 4404 days 1%
steverogers 10/10 4435 days 1%
Stephanie Adams 10/10 4435 days 1%
the_beery 10/10 4435 days 1%
Lis Bon 10/10 4435 days 1%
Norm L 10/10 4435 days 1%
buzzer111 10/10 4435 days 1%
Mathew Frost 10/10 4435 days 1%
rose smith 10/10 4435 days 1%
john cubitt 10/10 4435 days 1%
Ralf Schweizer 10/10 4435 days 1%
Karsten Meyer 9/10 4481 days 1%
Kathy_a 10/10 4496 days 1%
Charzotte 10/10 4527 days 1%
chtbfg 10/10 4527 days 1%
Chloé Kiers 10/10 4527 days 1%
Kefalove 10/10 4557 days 1%
Lindsay Berquist 10/10 4680 days 1%
maureenkarl 10/10 4680 days 1%
Mennovanwinden 10/10 4680 days 1%
karsten 10/10 4680 days 1%
Sarah_Line 10/10 4710 days 1%
d_shack 10/10 4710 days 1%
upanishads 10/10 4710 days 1%
roterjonas 10/10 4710 days 1%
bbennett 10/10 4710 days 1%
DonTinel 10/10 4710 days 1%
AllBlacksBabe 10/10 4710 days 1%
marketladyfolk 10/10 4741 days 1%
Team_Tiddo 10/10 4741 days 1%
gusti 10/10 4741 days 1%
Romany_Rambler 10/10 4741 days 1%
carolanz 10/10 4741 days 1%
herman_kraut 10/10 4741 days 1%
HandN 9/10 4741 days 1%
bazzaatseaside 10/10 4741 days 1%
PhilipShear 10/10 4741 days 1%
robaccia 10/10 4741 days 1%
hugo941 10/10 4770 days 1%
Ivo 10/10 4770 days 1%
GURDISH 10/10 4770 days 1%
Ebbi 10/10 4770 days 1%
judyles 10/10 4770 days 1%
Guitarhat 10/10 4770 days 1%
Andreu 10/10 4770 days 1%
Bigbird460 10/10 4801 days 1%
plumberjim1 10/10 4801 days 1%
Urs Schoenenberger 10/10 4801 days 1%
MichaelaK 10/10 4801 days 1%
Anna Bret 10/10 4841 days 1%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Hillview Camping Stay experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-0.58% Adjustment

There may be an adjustment if this experience hasn't received any reviews within the last 54 days. However the Hillview Camping Stay experience does not meet the criteria for any adjustment.

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.

The Hillview Camping Stay experience has been adjusted for 28 days. Adjustments are according to the following table.

Days Adjustment
25 -0.52%
26 -0.54%
27 -0.56%
28 -0.58%
29 -0.60%
30 -0.62%
31 -0.64%

Balancing Adjustment

2.86% Adjustment

Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.

You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.

We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.

Final Ranking Score

83%

The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.