Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Hillview Camping Stay.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Hillview Camping Stay
Valid Reviews
155 Valid Reviews
The Hillview Camping Stay experience has a total of 163 reviews. There are 155 valid reviews that are included when calculating the ranking score and 8 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 155 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 107 |
|
69% |
| 9/10 | 17 |
|
11% |
| 8/10 | 9 |
|
6% |
| 7/10 | 9 |
|
6% |
| 6/10 | 3 |
|
2% |
| 5/10 | 2 |
|
1% |
| 4/10 | 3 |
|
2% |
| 3/10 | 2 |
|
1% |
| 2/10 | 2 |
|
1% |
| 1/10 | 1 |
|
1% |
90.90% Average
The raw data average (mean) for all the Hillview Camping Stay valid reviews is 90.90% and is based on 155 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
14 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 155 valid reviews, the experience has 14 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 14 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 7 |
|
50% |
| 9/10 | 4 |
|
29% |
| 8/10 | 2 |
|
14% |
| 7/10 | 1 |
|
7% |
| 6/10 | 0 |
|
0% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
92.14% Average
The raw data average (mean) for all the Hillview Camping Stay face-to-face reviews is 92.14% and is based on 14 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
82.09%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Jennifer Sergeant | 4/10 | 303 days | 66% |
| Pru | 10/10 | 334 days | 100% |
| Bob | 4/10 | 578 days | 56% |
| Sas | 3/10 | 609 days | 46% |
| V L Nelson | 9/10 | 637 days | 81% |
| Lulu | 10/10 | 637 days | 82% |
| Russell | 9/10 | 668 days | 79% |
| THE JAFFA ...( DARRYL) | 9/10 | 699 days | 76% |
| Mariel | 10/10 | 729 days | 74% |
| Denise | 7/10 | 1308 days | 20% |
| Dr.A | 2/10 | 1339 days | 9% |
| Cait Turner | 7/10 | 1398 days | 15% |
| Izzy | 10/10 | 1429 days | 15% |
| Rich | 10/10 | 1429 days | 15% |
| Jim Henderson | 7/10 | 1490 days | 11% |
| William | 10/10 | 1551 days | 10% |
| Charli | 10/10 | 1582 days | 9% |
| Aisling | 2/10 | 2070 days | 2% |
| Eva & Florian | 10/10 | 2070 days | 5% |
| Florquique | 6/10 | 2098 days | 4% |
| Nicki Chow | 8/10 | 2098 days | 5% |
| Ceri | 8/10 | 2129 days | 5% |
| Jack Cangiano | 10/10 | 2221 days | 4% |
| Sophie Skinner | 9/10 | 2221 days | 4% |
| Trina Ludwig | 3/10 | 2404 days | 2% |
| Juliane | 5/10 | 2404 days | 3% |
| Nicolas | 10/10 | 2435 days | 4% |
| Michael Stützle | 10/10 | 2435 days | 4% |
| Roy Fieldhouse | 10/10 | 2452 days | 4% |
| Sampo Uravirta | 8/10 | 2487 days | 4% |
| Nora Tobies | 7/10 | 2530 days | 4% |
| Suzanne Halfpenny | 5/10 | 2584 days | 3% |
| Sylvie Meganck | 4/10 | 2799 days | 2% |
| Walter Neff | 8/10 | 2828 days | 3% |
| Sander Schouwenaar | 8/10 | 2897 days | 3% |
| Zoe Smith | 10/10 | 2901 days | 3% |
| Andrew Sampaklis | 10/10 | 2924 days | 3% |
| Annerieke | 6/10 | 2934 days | 3% |
| Fi Glasgow | 10/10 | 2954 days | 3% |
| Jennifer Ellis | 10/10 | 3083 days | 3% |
| alex beley | 10/10 | 3104 days | 3% |
| Kathy Hart | 10/10 | 3104 days | 3% |
| York Tüchelmann | 9/10 | 3105 days | 3% |
| Shaun Burns | 9/10 | 3110 days | 3% |
| Malou Wager | 8/10 | 3134 days | 3% |
| Averil Ford | 7/10 | 3165 days | 2% |
| Manfred | 10/10 | 3225 days | 2% |
| Gea | 9/10 | 3236 days | 2% |
| Sarah Gurney | 9/10 | 3264 days | 2% |
| Chris Read | 9/10 | 3475 days | 2% |
| Stephanie Poppe | 8/10 | 3505 days | 2% |
| Magnus Specht | 10/10 | 3512 days | 2% |
| Emma | 10/10 | 3531 days | 2% |
| Harald Mietz | 10/10 | 3531 days | 2% |
| Ulf Kanne | 6/10 | 3535 days | 1% |
| Rebecca Cooke | 10/10 | 3559 days | 2% |
| Nell Hearle | 9/10 | 3560 days | 2% |
| Franco Letanque | 10/10 | 3579 days | 2% |
| Lisa Quayle | 7/10 | 3608 days | 1% |
| Audrey Loiseau | 7/10 | 3626 days | 1% |
| Keir Thomas | 10/10 | 3651 days | 1% |
| Claudia | 10/10 | 3712 days | 1% |
| Andrew Kermode | 10/10 | 3774 days | 1% |
| Queenteen | 9/10 | 3835 days | 1% |
| susan berch | 10/10 | 3835 days | 1% |
| john scott | 10/10 | 3835 days | 1% |
| Jana Rutkowski | 10/10 | 3882 days | 1% |
| Anja Schade | 10/10 | 3896 days | 1% |
| Mike Gemmill | 9/10 | 3907 days | 1% |
| Ruud and Hanneke | 10/10 | 3908 days | 1% |
| Xavier | 8/10 | 3917 days | 1% |
| Andreas Jung | 8/10 | 3920 days | 1% |
| B D | 7/10 | 3924 days | 1% |
| FlyingKiwiGirl | 9/10 | 3924 days | 1% |
| Emmanuelle Brevier | 10/10 | 3944 days | 1% |
| Fabian Lee | 10/10 | 3954 days | 1% |
| Anke D. | 10/10 | 3955 days | 1% |
| Yvonne Horpershoeh | 9/10 | 3963 days | 0% |
| Ken S | 10/10 | 3986 days | 1% |
| Lennart Lump | 10/10 | 3986 days | 1% |
| philipp koenigs | 10/10 | 3986 days | 1% |
| Luca Duftet | 10/10 | 3986 days | 1% |
| yannick husemeyer | 10/10 | 3986 days | 1% |
| Tim J | 10/10 | 3986 days | 1% |
| Nicholas Ng | 10/10 | 3986 days | 1% |
| 2 tent travelers from Montreal | 7/10 | 3986 days | 1% |
| Sonja | 10/10 | 3986 days | 1% |
| Mel Wilkinson | 10/10 | 4047 days | 1% |
| Wouter Oudemans | 10/10 | 4047 days | 1% |
| Andrew Potratz | 10/10 | 4047 days | 1% |
| Matt Wilson | 10/10 | 4047 days | 1% |
| David Restell | 10/10 | 4108 days | 1% |
| Rebel Warren | 10/10 | 4108 days | 1% |
| Abby Smith | 10/10 | 4108 days | 1% |
| Chris Hare | 10/10 | 4108 days | 1% |
| peterpacks | 10/10 | 4169 days | 0% |
| danny waiton | 10/10 | 4200 days | 0% |
| Beth Scrivens | 10/10 | 4200 days | 0% |
| Destiny rabey | 10/10 | 4200 days | 0% |
| nina_zhang110 | 1/10 | 4230 days | 0% |
| Katey Justice | 9/10 | 4256 days | 0% |
| Karina Gratz | 10/10 | 4265 days | 0% |
| Anna Neuenfeldt | 10/10 | 4267 days | 0% |
| Nigel&Annette Greaves | 10/10 | 4289 days | 0% |
| Yasmine Loupis | 10/10 | 4289 days | 0% |
| warwaste | 10/10 | 4289 days | 0% |
| steverogers | 10/10 | 4320 days | 0% |
| Stephanie Adams | 10/10 | 4320 days | 0% |
| the_beery | 10/10 | 4320 days | 0% |
| Lis Bon | 10/10 | 4320 days | 0% |
| Norm L | 10/10 | 4320 days | 0% |
| buzzer111 | 10/10 | 4320 days | 0% |
| Mathew Frost | 10/10 | 4320 days | 0% |
| rose smith | 10/10 | 4320 days | 0% |
| john cubitt | 10/10 | 4320 days | 0% |
| Ralf Schweizer | 10/10 | 4320 days | 0% |
| Karsten Meyer | 9/10 | 4366 days | 0% |
| Kathy_a | 10/10 | 4381 days | 1% |
| Charzotte | 10/10 | 4412 days | 1% |
| chtbfg | 10/10 | 4412 days | 1% |
| Chloé Kiers | 10/10 | 4412 days | 1% |
| Kefalove | 10/10 | 4442 days | 1% |
| Lindsay Berquist | 10/10 | 4565 days | 1% |
| maureenkarl | 10/10 | 4565 days | 1% |
| Mennovanwinden | 10/10 | 4565 days | 1% |
| karsten | 10/10 | 4565 days | 1% |
| Sarah_Line | 10/10 | 4595 days | 1% |
| d_shack | 10/10 | 4595 days | 1% |
| upanishads | 10/10 | 4595 days | 1% |
| roterjonas | 10/10 | 4595 days | 1% |
| bbennett | 10/10 | 4595 days | 1% |
| DonTinel | 10/10 | 4595 days | 1% |
| AllBlacksBabe | 10/10 | 4595 days | 1% |
| marketladyfolk | 10/10 | 4626 days | 1% |
| Team_Tiddo | 10/10 | 4626 days | 1% |
| gusti | 10/10 | 4626 days | 1% |
| Romany_Rambler | 10/10 | 4626 days | 1% |
| carolanz | 10/10 | 4626 days | 1% |
| herman_kraut | 10/10 | 4626 days | 1% |
| HandN | 9/10 | 4626 days | 1% |
| bazzaatseaside | 10/10 | 4626 days | 1% |
| PhilipShear | 10/10 | 4626 days | 1% |
| robaccia | 10/10 | 4626 days | 1% |
| hugo941 | 10/10 | 4655 days | 1% |
| Ivo | 10/10 | 4655 days | 1% |
| GURDISH | 10/10 | 4655 days | 1% |
| Ebbi | 10/10 | 4655 days | 1% |
| judyles | 10/10 | 4655 days | 1% |
| Guitarhat | 10/10 | 4655 days | 1% |
| Andreu | 10/10 | 4655 days | 1% |
| Bigbird460 | 10/10 | 4686 days | 1% |
| plumberjim1 | 10/10 | 4686 days | 1% |
| Urs Schoenenberger | 10/10 | 4686 days | 1% |
| MichaelaK | 10/10 | 4686 days | 1% |
| Anna Bret | 10/10 | 4726 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Hillview Camping Stay experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-3.84% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 51 days. However the Hillview Camping Stay experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Hillview Camping Stay experience has been adjusted for 200 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 197 | -3.78% |
| 198 | -3.80% |
| 199 | -3.82% |
| 200 | -3.84% |
| 201 | -3.86% |
| 202 | -3.88% |
| 203 | -3.90% |
| … | … |
Balancing Adjustment
3.51% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
82%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.