Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Hillview Camping Stay.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Hillview Camping Stay
Valid Reviews
156 Valid Reviews
The Hillview Camping Stay experience has a total of 164 reviews. There are 156 valid reviews that are included when calculating the ranking score and 8 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 156 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 107 |
|
69% |
| 9/10 | 17 |
|
11% |
| 8/10 | 9 |
|
6% |
| 7/10 | 9 |
|
6% |
| 6/10 | 3 |
|
2% |
| 5/10 | 2 |
|
1% |
| 4/10 | 3 |
|
2% |
| 3/10 | 3 |
|
2% |
| 2/10 | 2 |
|
1% |
| 1/10 | 1 |
|
1% |
90.51% Average
The raw data average (mean) for all the Hillview Camping Stay valid reviews is 90.51% and is based on 156 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
14 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 156 valid reviews, the experience has 14 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 14 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 7 |
|
50% |
| 9/10 | 4 |
|
29% |
| 8/10 | 2 |
|
14% |
| 7/10 | 1 |
|
7% |
| 6/10 | 0 |
|
0% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
92.14% Average
The raw data average (mean) for all the Hillview Camping Stay face-to-face reviews is 92.14% and is based on 14 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
78.90%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Roo | 3/10 | 40 days | 59% |
| Jennifer Sergeant | 4/10 | 345 days | 66% |
| Pru | 10/10 | 376 days | 100% |
| Bob | 4/10 | 620 days | 55% |
| Sas | 3/10 | 651 days | 45% |
| V L Nelson | 9/10 | 678 days | 79% |
| Lulu | 10/10 | 679 days | 80% |
| Russell | 9/10 | 710 days | 77% |
| THE JAFFA ...( DARRYL) | 9/10 | 741 days | 74% |
| Mariel | 10/10 | 771 days | 72% |
| Denise | 7/10 | 1350 days | 18% |
| Dr.A | 2/10 | 1381 days | 8% |
| Cait Turner | 7/10 | 1439 days | 14% |
| Izzy | 10/10 | 1471 days | 13% |
| Rich | 10/10 | 1471 days | 13% |
| Jim Henderson | 7/10 | 1532 days | 10% |
| William | 10/10 | 1593 days | 9% |
| Charli | 10/10 | 1624 days | 8% |
| Aisling | 2/10 | 2112 days | 2% |
| Eva & Florian | 10/10 | 2112 days | 5% |
| Florquique | 6/10 | 2140 days | 4% |
| Nicki Chow | 8/10 | 2140 days | 5% |
| Ceri | 8/10 | 2171 days | 5% |
| Jack Cangiano | 10/10 | 2263 days | 4% |
| Sophie Skinner | 9/10 | 2263 days | 4% |
| Trina Ludwig | 3/10 | 2446 days | 2% |
| Juliane | 5/10 | 2446 days | 3% |
| Nicolas | 10/10 | 2477 days | 4% |
| Michael Stützle | 10/10 | 2477 days | 4% |
| Roy Fieldhouse | 10/10 | 2494 days | 4% |
| Sampo Uravirta | 8/10 | 2529 days | 4% |
| Nora Tobies | 7/10 | 2572 days | 4% |
| Suzanne Halfpenny | 5/10 | 2626 days | 3% |
| Sylvie Meganck | 4/10 | 2841 days | 2% |
| Walter Neff | 8/10 | 2869 days | 3% |
| Sander Schouwenaar | 8/10 | 2939 days | 3% |
| Zoe Smith | 10/10 | 2943 days | 3% |
| Andrew Sampaklis | 10/10 | 2966 days | 3% |
| Annerieke | 6/10 | 2976 days | 3% |
| Fi Glasgow | 10/10 | 2996 days | 3% |
| Jennifer Ellis | 10/10 | 3125 days | 3% |
| alex beley | 10/10 | 3145 days | 3% |
| Kathy Hart | 10/10 | 3145 days | 3% |
| York Tüchelmann | 9/10 | 3147 days | 3% |
| Shaun Burns | 9/10 | 3152 days | 3% |
| Malou Wager | 8/10 | 3175 days | 2% |
| Averil Ford | 7/10 | 3207 days | 2% |
| Manfred | 10/10 | 3266 days | 2% |
| Gea | 9/10 | 3278 days | 2% |
| Sarah Gurney | 9/10 | 3306 days | 2% |
| Chris Read | 9/10 | 3517 days | 2% |
| Stephanie Poppe | 8/10 | 3547 days | 2% |
| Magnus Specht | 10/10 | 3554 days | 2% |
| Emma | 10/10 | 3572 days | 2% |
| Harald Mietz | 10/10 | 3572 days | 2% |
| Ulf Kanne | 6/10 | 3577 days | 1% |
| Rebecca Cooke | 10/10 | 3600 days | 2% |
| Nell Hearle | 9/10 | 3602 days | 2% |
| Franco Letanque | 10/10 | 3621 days | 2% |
| Lisa Quayle | 7/10 | 3650 days | 1% |
| Audrey Loiseau | 7/10 | 3668 days | 1% |
| Keir Thomas | 10/10 | 3692 days | 1% |
| Claudia | 10/10 | 3753 days | 1% |
| Andrew Kermode | 10/10 | 3816 days | 1% |
| Queenteen | 9/10 | 3877 days | 1% |
| susan berch | 10/10 | 3877 days | 1% |
| john scott | 10/10 | 3877 days | 1% |
| Jana Rutkowski | 10/10 | 3924 days | 1% |
| Anja Schade | 10/10 | 3938 days | 1% |
| Mike Gemmill | 9/10 | 3949 days | 1% |
| Ruud and Hanneke | 10/10 | 3950 days | 1% |
| Xavier | 8/10 | 3959 days | 0% |
| Andreas Jung | 8/10 | 3962 days | 0% |
| B D | 7/10 | 3966 days | 1% |
| FlyingKiwiGirl | 9/10 | 3966 days | 1% |
| Emmanuelle Brevier | 10/10 | 3986 days | 0% |
| Fabian Lee | 10/10 | 3996 days | 0% |
| Anke D. | 10/10 | 3997 days | 1% |
| Yvonne Horpershoeh | 9/10 | 4005 days | 0% |
| Ken S | 10/10 | 4028 days | 1% |
| Lennart Lump | 10/10 | 4028 days | 1% |
| philipp koenigs | 10/10 | 4028 days | 1% |
| Luca Duftet | 10/10 | 4028 days | 1% |
| yannick husemeyer | 10/10 | 4028 days | 1% |
| Tim J | 10/10 | 4028 days | 1% |
| Nicholas Ng | 10/10 | 4028 days | 1% |
| 2 tent travelers from Montreal | 7/10 | 4028 days | 1% |
| Sonja | 10/10 | 4028 days | 1% |
| Mel Wilkinson | 10/10 | 4089 days | 1% |
| Wouter Oudemans | 10/10 | 4089 days | 1% |
| Andrew Potratz | 10/10 | 4089 days | 1% |
| Matt Wilson | 10/10 | 4089 days | 1% |
| David Restell | 10/10 | 4150 days | 0% |
| Rebel Warren | 10/10 | 4150 days | 0% |
| Abby Smith | 10/10 | 4150 days | 0% |
| Chris Hare | 10/10 | 4150 days | 0% |
| peterpacks | 10/10 | 4211 days | 0% |
| danny waiton | 10/10 | 4242 days | 0% |
| Beth Scrivens | 10/10 | 4242 days | 0% |
| Destiny rabey | 10/10 | 4242 days | 0% |
| nina_zhang110 | 1/10 | 4272 days | 0% |
| Katey Justice | 9/10 | 4298 days | 0% |
| Karina Gratz | 10/10 | 4307 days | 0% |
| Anna Neuenfeldt | 10/10 | 4309 days | 0% |
| Nigel&Annette Greaves | 10/10 | 4331 days | 0% |
| Yasmine Loupis | 10/10 | 4331 days | 0% |
| warwaste | 10/10 | 4331 days | 0% |
| steverogers | 10/10 | 4362 days | 0% |
| Stephanie Adams | 10/10 | 4362 days | 0% |
| the_beery | 10/10 | 4362 days | 0% |
| Lis Bon | 10/10 | 4362 days | 0% |
| Norm L | 10/10 | 4362 days | 0% |
| buzzer111 | 10/10 | 4362 days | 0% |
| Mathew Frost | 10/10 | 4362 days | 0% |
| rose smith | 10/10 | 4362 days | 0% |
| john cubitt | 10/10 | 4362 days | 0% |
| Ralf Schweizer | 10/10 | 4362 days | 0% |
| Karsten Meyer | 9/10 | 4408 days | 1% |
| Kathy_a | 10/10 | 4423 days | 1% |
| Charzotte | 10/10 | 4454 days | 1% |
| chtbfg | 10/10 | 4454 days | 1% |
| Chloé Kiers | 10/10 | 4454 days | 1% |
| Kefalove | 10/10 | 4484 days | 1% |
| Lindsay Berquist | 10/10 | 4607 days | 1% |
| maureenkarl | 10/10 | 4607 days | 1% |
| Mennovanwinden | 10/10 | 4607 days | 1% |
| karsten | 10/10 | 4607 days | 1% |
| Sarah_Line | 10/10 | 4637 days | 1% |
| d_shack | 10/10 | 4637 days | 1% |
| upanishads | 10/10 | 4637 days | 1% |
| roterjonas | 10/10 | 4637 days | 1% |
| bbennett | 10/10 | 4637 days | 1% |
| DonTinel | 10/10 | 4637 days | 1% |
| AllBlacksBabe | 10/10 | 4637 days | 1% |
| marketladyfolk | 10/10 | 4668 days | 1% |
| Team_Tiddo | 10/10 | 4668 days | 1% |
| gusti | 10/10 | 4668 days | 1% |
| Romany_Rambler | 10/10 | 4668 days | 1% |
| carolanz | 10/10 | 4668 days | 1% |
| herman_kraut | 10/10 | 4668 days | 1% |
| HandN | 9/10 | 4668 days | 1% |
| bazzaatseaside | 10/10 | 4668 days | 1% |
| PhilipShear | 10/10 | 4668 days | 1% |
| robaccia | 10/10 | 4668 days | 1% |
| hugo941 | 10/10 | 4697 days | 1% |
| Ivo | 10/10 | 4697 days | 1% |
| GURDISH | 10/10 | 4697 days | 1% |
| Ebbi | 10/10 | 4697 days | 1% |
| judyles | 10/10 | 4697 days | 1% |
| Guitarhat | 10/10 | 4697 days | 1% |
| Andreu | 10/10 | 4697 days | 1% |
| Bigbird460 | 10/10 | 4728 days | 1% |
| plumberjim1 | 10/10 | 4728 days | 1% |
| Urs Schoenenberger | 10/10 | 4728 days | 1% |
| MichaelaK | 10/10 | 4728 days | 1% |
| Anna Bret | 10/10 | 4768 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Hillview Camping Stay experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-0.45% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 42 days. However the Hillview Camping Stay experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Hillview Camping Stay experience has been adjusted for 22 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 19 | -0.39% |
| 20 | -0.41% |
| 21 | -0.43% |
| 22 | -0.45% |
| 23 | -0.47% |
| 24 | -0.49% |
| 25 | -0.51% |
| … | … |
Balancing Adjustment
3.45% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
82%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.