Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Hillview Camping Stay.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Hillview Camping Stay
Valid Reviews
158 Valid Reviews
The Hillview Camping Stay experience has a total of 165 reviews. There are 158 valid reviews that are included when calculating the ranking score and 7 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 158 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 108 |
|
68% |
| 9/10 | 18 |
|
11% |
| 8/10 | 9 |
|
6% |
| 7/10 | 9 |
|
6% |
| 6/10 | 3 |
|
2% |
| 5/10 | 2 |
|
1% |
| 4/10 | 3 |
|
2% |
| 3/10 | 3 |
|
2% |
| 2/10 | 2 |
|
1% |
| 1/10 | 1 |
|
1% |
90.57% Average
The raw data average (mean) for all the Hillview Camping Stay valid reviews is 90.57% and is based on 158 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
14 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 158 valid reviews, the experience has 14 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 14 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 7 |
|
50% |
| 9/10 | 4 |
|
29% |
| 8/10 | 2 |
|
14% |
| 7/10 | 1 |
|
7% |
| 6/10 | 0 |
|
0% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
92.14% Average
The raw data average (mean) for all the Hillview Camping Stay face-to-face reviews is 92.14% and is based on 14 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
81.53%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Dina | 10/10 | 413 days | 100% |
| Roo | 3/10 | 474 days | 53% |
| Jennifer Sergeant | 4/10 | 779 days | 47% |
| Pru | 10/10 | 810 days | 69% |
| Bob | 4/10 | 1054 days | 28% |
| Sas | 3/10 | 1085 days | 22% |
| V L Nelson | 9/10 | 1113 days | 37% |
| Lulu | 10/10 | 1113 days | 38% |
| Russell | 9/10 | 1144 days | 34% |
| THE JAFFA ...( DARRYL) | 9/10 | 1175 days | 32% |
| Mariel | 10/10 | 1205 days | 30% |
| Denise | 7/10 | 1784 days | 5% |
| Dr.A | 2/10 | 1815 days | 3% |
| Cait Turner | 7/10 | 1874 days | 5% |
| Gesa | 9/10 | 1874 days | 5% |
| Izzy | 10/10 | 1905 days | 5% |
| Rich | 10/10 | 1905 days | 5% |
| Jim Henderson | 7/10 | 1966 days | 5% |
| William | 10/10 | 2027 days | 5% |
| Charli | 10/10 | 2058 days | 5% |
| Aisling | 2/10 | 2546 days | 2% |
| Eva & Florian | 10/10 | 2546 days | 4% |
| Florquique | 6/10 | 2574 days | 3% |
| Nicki Chow | 8/10 | 2574 days | 4% |
| Ceri | 8/10 | 2605 days | 4% |
| Jack Cangiano | 10/10 | 2697 days | 4% |
| Sophie Skinner | 9/10 | 2697 days | 4% |
| Trina Ludwig | 3/10 | 2880 days | 2% |
| Juliane | 5/10 | 2880 days | 2% |
| Nicolas | 10/10 | 2911 days | 3% |
| Michael Stützle | 10/10 | 2911 days | 3% |
| Roy Fieldhouse | 10/10 | 2928 days | 3% |
| Sampo Uravirta | 8/10 | 2963 days | 3% |
| Nora Tobies | 7/10 | 3006 days | 3% |
| Suzanne Halfpenny | 5/10 | 3060 days | 2% |
| Sylvie Meganck | 4/10 | 3275 days | 2% |
| Walter Neff | 8/10 | 3304 days | 2% |
| Sander Schouwenaar | 8/10 | 3373 days | 2% |
| Zoe Smith | 10/10 | 3377 days | 2% |
| Andrew Sampaklis | 10/10 | 3400 days | 2% |
| Annerieke | 6/10 | 3410 days | 2% |
| Fi Glasgow | 10/10 | 3430 days | 2% |
| Jennifer Ellis | 10/10 | 3559 days | 2% |
| alex beley | 10/10 | 3580 days | 2% |
| Kathy Hart | 10/10 | 3580 days | 2% |
| York Tüchelmann | 9/10 | 3581 days | 2% |
| Shaun Burns | 9/10 | 3586 days | 2% |
| Malou Wager | 8/10 | 3610 days | 2% |
| Averil Ford | 7/10 | 3641 days | 1% |
| Manfred | 10/10 | 3701 days | 1% |
| Gea | 9/10 | 3712 days | 1% |
| Sarah Gurney | 9/10 | 3740 days | 1% |
| Chris Read | 9/10 | 3951 days | 1% |
| Stephanie Poppe | 8/10 | 3981 days | 1% |
| Magnus Specht | 10/10 | 3988 days | 1% |
| Emma | 10/10 | 4007 days | 1% |
| Harald Mietz | 10/10 | 4007 days | 1% |
| Ulf Kanne | 6/10 | 4011 days | 1% |
| Rebecca Cooke | 10/10 | 4035 days | 1% |
| Nell Hearle | 9/10 | 4036 days | 1% |
| Franco Letanque | 10/10 | 4055 days | 1% |
| Lisa Quayle | 7/10 | 4084 days | 1% |
| Audrey Loiseau | 7/10 | 4102 days | 0% |
| Keir Thomas | 10/10 | 4127 days | 1% |
| Claudia | 10/10 | 4188 days | 0% |
| Andrew Kermode | 10/10 | 4250 days | 0% |
| Queenteen | 9/10 | 4311 days | 0% |
| susan berch | 10/10 | 4311 days | 0% |
| john scott | 10/10 | 4311 days | 0% |
| Jana Rutkowski | 10/10 | 4358 days | 0% |
| Anja Schade | 10/10 | 4372 days | 0% |
| Mike Gemmill | 9/10 | 4383 days | 1% |
| Ruud and Hanneke | 10/10 | 4384 days | 1% |
| Xavier | 8/10 | 4393 days | 1% |
| Andreas Jung | 8/10 | 4396 days | 1% |
| B D | 7/10 | 4400 days | 1% |
| FlyingKiwiGirl | 9/10 | 4400 days | 1% |
| Emmanuelle Brevier | 10/10 | 4420 days | 1% |
| Fabian Lee | 10/10 | 4430 days | 1% |
| Anke D. | 10/10 | 4431 days | 1% |
| Yvonne Horpershoeh | 9/10 | 4439 days | 1% |
| Ken S | 10/10 | 4462 days | 1% |
| Lennart Lump | 10/10 | 4462 days | 1% |
| philipp koenigs | 10/10 | 4462 days | 1% |
| Luca Duftet | 10/10 | 4462 days | 1% |
| yannick husemeyer | 10/10 | 4462 days | 1% |
| Tim J | 10/10 | 4462 days | 1% |
| Nicholas Ng | 10/10 | 4462 days | 1% |
| 2 tent travelers from Montreal | 7/10 | 4462 days | 1% |
| Sonja | 10/10 | 4462 days | 1% |
| Mel Wilkinson | 10/10 | 4523 days | 1% |
| Wouter Oudemans | 10/10 | 4523 days | 1% |
| Andrew Potratz | 10/10 | 4523 days | 1% |
| Matt Wilson | 10/10 | 4523 days | 1% |
| David Restell | 10/10 | 4584 days | 1% |
| Rebel Warren | 10/10 | 4584 days | 1% |
| Abby Smith | 10/10 | 4584 days | 1% |
| Chris Hare | 10/10 | 4584 days | 1% |
| peterpacks | 10/10 | 4645 days | 1% |
| danny waiton | 10/10 | 4676 days | 1% |
| Beth Scrivens | 10/10 | 4676 days | 1% |
| Destiny rabey | 10/10 | 4676 days | 1% |
| nina_zhang110 | 1/10 | 4706 days | 0% |
| Katey Justice | 9/10 | 4732 days | 1% |
| Karina Gratz | 10/10 | 4741 days | 1% |
| Anna Neuenfeldt | 10/10 | 4743 days | 1% |
| Nigel&Annette Greaves | 10/10 | 4765 days | 1% |
| Yasmine Loupis | 10/10 | 4765 days | 1% |
| warwaste | 10/10 | 4765 days | 1% |
| steverogers | 10/10 | 4796 days | 1% |
| Stephanie Adams | 10/10 | 4796 days | 1% |
| the_beery | 10/10 | 4796 days | 1% |
| Lis Bon | 10/10 | 4796 days | 1% |
| Norm L | 10/10 | 4796 days | 1% |
| buzzer111 | 10/10 | 4796 days | 1% |
| Mathew Frost | 10/10 | 4796 days | 1% |
| rose smith | 10/10 | 4796 days | 1% |
| john cubitt | 10/10 | 4796 days | 1% |
| Ralf Schweizer | 10/10 | 4796 days | 1% |
| Karsten Meyer | 9/10 | 4842 days | 1% |
| Kathy_a | 10/10 | 4857 days | 1% |
| Charzotte | 10/10 | 4888 days | 1% |
| chtbfg | 10/10 | 4888 days | 1% |
| Chloé Kiers | 10/10 | 4888 days | 1% |
| Kefalove | 10/10 | 4918 days | 1% |
| Lindsay Berquist | 10/10 | 5041 days | 1% |
| maureenkarl | 10/10 | 5041 days | 1% |
| Mennovanwinden | 10/10 | 5041 days | 1% |
| karsten | 10/10 | 5041 days | 1% |
| Sarah_Line | 10/10 | 5071 days | 1% |
| d_shack | 10/10 | 5071 days | 1% |
| upanishads | 10/10 | 5071 days | 1% |
| roterjonas | 10/10 | 5071 days | 1% |
| bbennett | 10/10 | 5071 days | 1% |
| DonTinel | 10/10 | 5071 days | 1% |
| AllBlacksBabe | 10/10 | 5071 days | 1% |
| marketladyfolk | 10/10 | 5102 days | 1% |
| Team_Tiddo | 10/10 | 5102 days | 1% |
| gusti | 10/10 | 5102 days | 1% |
| Romany_Rambler | 10/10 | 5102 days | 1% |
| carolanz | 10/10 | 5102 days | 1% |
| herman_kraut | 10/10 | 5102 days | 1% |
| HandN | 9/10 | 5102 days | 1% |
| bazzaatseaside | 10/10 | 5102 days | 1% |
| PhilipShear | 10/10 | 5102 days | 1% |
| robaccia | 10/10 | 5102 days | 1% |
| hugo941 | 10/10 | 5131 days | 1% |
| Ivo | 10/10 | 5131 days | 1% |
| GURDISH | 10/10 | 5131 days | 1% |
| Ebbi | 10/10 | 5131 days | 1% |
| judyles | 10/10 | 5131 days | 1% |
| Guitarhat | 10/10 | 5131 days | 1% |
| Andreu | 10/10 | 5131 days | 1% |
| Bigbird460 | 10/10 | 5162 days | 1% |
| plumberjim1 | 10/10 | 5162 days | 1% |
| Urs Schoenenberger | 10/10 | 5162 days | 1% |
| MichaelaK | 10/10 | 5162 days | 1% |
| Anna Bret | 10/10 | 5202 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Hillview Camping Stay experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-0.56% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 53 days. However the Hillview Camping Stay experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Hillview Camping Stay experience has been adjusted for 27 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 24 | -0.50% |
| 25 | -0.52% |
| 26 | -0.54% |
| 27 | -0.56% |
| 28 | -0.58% |
| 29 | -0.60% |
| 30 | -0.62% |
| … | … |
Balancing Adjustment
2.73% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
84%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.