Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Hillview Camping Stay.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Hillview Camping Stay
Valid Reviews
157 Valid Reviews
The Hillview Camping Stay experience has a total of 165 reviews. There are 157 valid reviews that are included when calculating the ranking score and 8 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 157 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 108 |
|
69% |
| 9/10 | 17 |
|
11% |
| 8/10 | 9 |
|
6% |
| 7/10 | 9 |
|
6% |
| 6/10 | 3 |
|
2% |
| 5/10 | 2 |
|
1% |
| 4/10 | 3 |
|
2% |
| 3/10 | 3 |
|
2% |
| 2/10 | 2 |
|
1% |
| 1/10 | 1 |
|
1% |
90.57% Average
The raw data average (mean) for all the Hillview Camping Stay valid reviews is 90.57% and is based on 157 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
14 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 157 valid reviews, the experience has 14 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 14 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 7 |
|
50% |
| 9/10 | 4 |
|
29% |
| 8/10 | 2 |
|
14% |
| 7/10 | 1 |
|
7% |
| 6/10 | 0 |
|
0% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
92.14% Average
The raw data average (mean) for all the Hillview Camping Stay face-to-face reviews is 92.14% and is based on 14 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
81.31%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Dina | 10/10 | 349 days | 100% |
| Roo | 3/10 | 410 days | 53% |
| Jennifer Sergeant | 4/10 | 715 days | 50% |
| Pru | 10/10 | 746 days | 73% |
| Bob | 4/10 | 990 days | 31% |
| Sas | 3/10 | 1021 days | 24% |
| V L Nelson | 9/10 | 1049 days | 42% |
| Lulu | 10/10 | 1049 days | 42% |
| Russell | 9/10 | 1080 days | 39% |
| THE JAFFA ...( DARRYL) | 9/10 | 1111 days | 36% |
| Mariel | 10/10 | 1141 days | 34% |
| Denise | 7/10 | 1720 days | 6% |
| Dr.A | 2/10 | 1751 days | 3% |
| Cait Turner | 7/10 | 1810 days | 5% |
| Izzy | 10/10 | 1841 days | 5% |
| Rich | 10/10 | 1841 days | 5% |
| Jim Henderson | 7/10 | 1902 days | 5% |
| William | 10/10 | 1963 days | 5% |
| Charli | 10/10 | 1994 days | 5% |
| Aisling | 2/10 | 2482 days | 2% |
| Eva & Florian | 10/10 | 2482 days | 4% |
| Florquique | 6/10 | 2510 days | 3% |
| Nicki Chow | 8/10 | 2510 days | 4% |
| Ceri | 8/10 | 2541 days | 4% |
| Jack Cangiano | 10/10 | 2633 days | 4% |
| Sophie Skinner | 9/10 | 2633 days | 4% |
| Trina Ludwig | 3/10 | 2816 days | 2% |
| Juliane | 5/10 | 2816 days | 2% |
| Nicolas | 10/10 | 2847 days | 3% |
| Michael Stützle | 10/10 | 2847 days | 3% |
| Roy Fieldhouse | 10/10 | 2864 days | 3% |
| Sampo Uravirta | 8/10 | 2899 days | 3% |
| Nora Tobies | 7/10 | 2942 days | 3% |
| Suzanne Halfpenny | 5/10 | 2996 days | 2% |
| Sylvie Meganck | 4/10 | 3211 days | 2% |
| Walter Neff | 8/10 | 3240 days | 2% |
| Sander Schouwenaar | 8/10 | 3309 days | 2% |
| Zoe Smith | 10/10 | 3313 days | 2% |
| Andrew Sampaklis | 10/10 | 3336 days | 2% |
| Annerieke | 6/10 | 3346 days | 2% |
| Fi Glasgow | 10/10 | 3366 days | 2% |
| Jennifer Ellis | 10/10 | 3495 days | 2% |
| alex beley | 10/10 | 3516 days | 2% |
| Kathy Hart | 10/10 | 3516 days | 2% |
| York Tüchelmann | 9/10 | 3517 days | 2% |
| Shaun Burns | 9/10 | 3522 days | 2% |
| Malou Wager | 8/10 | 3546 days | 2% |
| Averil Ford | 7/10 | 3577 days | 2% |
| Manfred | 10/10 | 3637 days | 2% |
| Gea | 9/10 | 3648 days | 2% |
| Sarah Gurney | 9/10 | 3676 days | 1% |
| Chris Read | 9/10 | 3887 days | 1% |
| Stephanie Poppe | 8/10 | 3917 days | 1% |
| Magnus Specht | 10/10 | 3924 days | 1% |
| Emma | 10/10 | 3943 days | 1% |
| Harald Mietz | 10/10 | 3943 days | 1% |
| Ulf Kanne | 6/10 | 3947 days | 1% |
| Rebecca Cooke | 10/10 | 3971 days | 1% |
| Nell Hearle | 9/10 | 3972 days | 1% |
| Franco Letanque | 10/10 | 3991 days | 1% |
| Lisa Quayle | 7/10 | 4020 days | 1% |
| Audrey Loiseau | 7/10 | 4038 days | 0% |
| Keir Thomas | 10/10 | 4063 days | 1% |
| Claudia | 10/10 | 4124 days | 1% |
| Andrew Kermode | 10/10 | 4186 days | 0% |
| Queenteen | 9/10 | 4247 days | 0% |
| susan berch | 10/10 | 4247 days | 0% |
| john scott | 10/10 | 4247 days | 0% |
| Jana Rutkowski | 10/10 | 4294 days | 0% |
| Anja Schade | 10/10 | 4308 days | 0% |
| Mike Gemmill | 9/10 | 4319 days | 0% |
| Ruud and Hanneke | 10/10 | 4320 days | 0% |
| Xavier | 8/10 | 4329 days | 0% |
| Andreas Jung | 8/10 | 4332 days | 0% |
| B D | 7/10 | 4336 days | 0% |
| FlyingKiwiGirl | 9/10 | 4336 days | 0% |
| Emmanuelle Brevier | 10/10 | 4356 days | 0% |
| Fabian Lee | 10/10 | 4366 days | 0% |
| Anke D. | 10/10 | 4367 days | 0% |
| Yvonne Horpershoeh | 9/10 | 4375 days | 0% |
| Ken S | 10/10 | 4398 days | 1% |
| Lennart Lump | 10/10 | 4398 days | 1% |
| philipp koenigs | 10/10 | 4398 days | 1% |
| Luca Duftet | 10/10 | 4398 days | 1% |
| yannick husemeyer | 10/10 | 4398 days | 1% |
| Tim J | 10/10 | 4398 days | 1% |
| Nicholas Ng | 10/10 | 4398 days | 1% |
| 2 tent travelers from Montreal | 7/10 | 4398 days | 1% |
| Sonja | 10/10 | 4398 days | 1% |
| Mel Wilkinson | 10/10 | 4459 days | 1% |
| Wouter Oudemans | 10/10 | 4459 days | 1% |
| Andrew Potratz | 10/10 | 4459 days | 1% |
| Matt Wilson | 10/10 | 4459 days | 1% |
| David Restell | 10/10 | 4520 days | 1% |
| Rebel Warren | 10/10 | 4520 days | 1% |
| Abby Smith | 10/10 | 4520 days | 1% |
| Chris Hare | 10/10 | 4520 days | 1% |
| peterpacks | 10/10 | 4581 days | 1% |
| danny waiton | 10/10 | 4612 days | 1% |
| Beth Scrivens | 10/10 | 4612 days | 1% |
| Destiny rabey | 10/10 | 4612 days | 1% |
| nina_zhang110 | 1/10 | 4642 days | 0% |
| Katey Justice | 9/10 | 4668 days | 1% |
| Karina Gratz | 10/10 | 4677 days | 1% |
| Anna Neuenfeldt | 10/10 | 4679 days | 1% |
| Nigel&Annette Greaves | 10/10 | 4701 days | 1% |
| Yasmine Loupis | 10/10 | 4701 days | 1% |
| warwaste | 10/10 | 4701 days | 1% |
| steverogers | 10/10 | 4732 days | 1% |
| Stephanie Adams | 10/10 | 4732 days | 1% |
| the_beery | 10/10 | 4732 days | 1% |
| Lis Bon | 10/10 | 4732 days | 1% |
| Norm L | 10/10 | 4732 days | 1% |
| buzzer111 | 10/10 | 4732 days | 1% |
| Mathew Frost | 10/10 | 4732 days | 1% |
| rose smith | 10/10 | 4732 days | 1% |
| john cubitt | 10/10 | 4732 days | 1% |
| Ralf Schweizer | 10/10 | 4732 days | 1% |
| Karsten Meyer | 9/10 | 4778 days | 1% |
| Kathy_a | 10/10 | 4793 days | 1% |
| Charzotte | 10/10 | 4824 days | 1% |
| chtbfg | 10/10 | 4824 days | 1% |
| Chloé Kiers | 10/10 | 4824 days | 1% |
| Kefalove | 10/10 | 4854 days | 1% |
| Lindsay Berquist | 10/10 | 4977 days | 1% |
| maureenkarl | 10/10 | 4977 days | 1% |
| Mennovanwinden | 10/10 | 4977 days | 1% |
| karsten | 10/10 | 4977 days | 1% |
| Sarah_Line | 10/10 | 5007 days | 1% |
| d_shack | 10/10 | 5007 days | 1% |
| upanishads | 10/10 | 5007 days | 1% |
| roterjonas | 10/10 | 5007 days | 1% |
| bbennett | 10/10 | 5007 days | 1% |
| DonTinel | 10/10 | 5007 days | 1% |
| AllBlacksBabe | 10/10 | 5007 days | 1% |
| marketladyfolk | 10/10 | 5038 days | 1% |
| Team_Tiddo | 10/10 | 5038 days | 1% |
| gusti | 10/10 | 5038 days | 1% |
| Romany_Rambler | 10/10 | 5038 days | 1% |
| carolanz | 10/10 | 5038 days | 1% |
| herman_kraut | 10/10 | 5038 days | 1% |
| HandN | 9/10 | 5038 days | 1% |
| bazzaatseaside | 10/10 | 5038 days | 1% |
| PhilipShear | 10/10 | 5038 days | 1% |
| robaccia | 10/10 | 5038 days | 1% |
| hugo941 | 10/10 | 5067 days | 1% |
| Ivo | 10/10 | 5067 days | 1% |
| GURDISH | 10/10 | 5067 days | 1% |
| Ebbi | 10/10 | 5067 days | 1% |
| judyles | 10/10 | 5067 days | 1% |
| Guitarhat | 10/10 | 5067 days | 1% |
| Andreu | 10/10 | 5067 days | 1% |
| Bigbird460 | 10/10 | 5098 days | 1% |
| plumberjim1 | 10/10 | 5098 days | 1% |
| Urs Schoenenberger | 10/10 | 5098 days | 1% |
| MichaelaK | 10/10 | 5098 days | 1% |
| Anna Bret | 10/10 | 5138 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Hillview Camping Stay experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-4.05% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 42 days. However the Hillview Camping Stay experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Hillview Camping Stay experience has been adjusted for 200 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 197 | -3.99% |
| 198 | -4.01% |
| 199 | -4.03% |
| 200 | -4.05% |
| 201 | -4.08% |
| 202 | -4.10% |
| 203 | -4.12% |
| … | … |
Balancing Adjustment
3.83% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
81%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.