Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Hillview Camping Stay.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Hillview Camping Stay
Valid Reviews
156 Valid Reviews
The Hillview Camping Stay experience has a total of 164 reviews. There are 156 valid reviews that are included when calculating the ranking score and 8 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 156 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 107 |
|
69% |
| 9/10 | 17 |
|
11% |
| 8/10 | 9 |
|
6% |
| 7/10 | 9 |
|
6% |
| 6/10 | 3 |
|
2% |
| 5/10 | 2 |
|
1% |
| 4/10 | 3 |
|
2% |
| 3/10 | 3 |
|
2% |
| 2/10 | 2 |
|
1% |
| 1/10 | 1 |
|
1% |
90.51% Average
The raw data average (mean) for all the Hillview Camping Stay valid reviews is 90.51% and is based on 156 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
14 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 156 valid reviews, the experience has 14 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 14 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 7 |
|
50% |
| 9/10 | 4 |
|
29% |
| 8/10 | 2 |
|
14% |
| 7/10 | 1 |
|
7% |
| 6/10 | 0 |
|
0% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
92.14% Average
The raw data average (mean) for all the Hillview Camping Stay face-to-face reviews is 92.14% and is based on 14 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
78.82%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Roo | 3/10 | 56 days | 60% |
| Jennifer Sergeant | 4/10 | 361 days | 66% |
| Pru | 10/10 | 392 days | 100% |
| Bob | 4/10 | 636 days | 55% |
| Sas | 3/10 | 667 days | 45% |
| V L Nelson | 9/10 | 694 days | 79% |
| Lulu | 10/10 | 695 days | 79% |
| Russell | 9/10 | 726 days | 76% |
| THE JAFFA ...( DARRYL) | 9/10 | 757 days | 73% |
| Mariel | 10/10 | 787 days | 71% |
| Denise | 7/10 | 1366 days | 17% |
| Dr.A | 2/10 | 1397 days | 8% |
| Cait Turner | 7/10 | 1455 days | 13% |
| Izzy | 10/10 | 1487 days | 13% |
| Rich | 10/10 | 1487 days | 13% |
| Jim Henderson | 7/10 | 1548 days | 10% |
| William | 10/10 | 1608 days | 8% |
| Charli | 10/10 | 1639 days | 8% |
| Aisling | 2/10 | 2128 days | 2% |
| Eva & Florian | 10/10 | 2128 days | 5% |
| Florquique | 6/10 | 2156 days | 4% |
| Nicki Chow | 8/10 | 2156 days | 5% |
| Ceri | 8/10 | 2187 days | 5% |
| Jack Cangiano | 10/10 | 2279 days | 5% |
| Sophie Skinner | 9/10 | 2279 days | 4% |
| Trina Ludwig | 3/10 | 2462 days | 2% |
| Juliane | 5/10 | 2462 days | 3% |
| Nicolas | 10/10 | 2493 days | 4% |
| Michael Stützle | 10/10 | 2493 days | 4% |
| Roy Fieldhouse | 10/10 | 2510 days | 4% |
| Sampo Uravirta | 8/10 | 2545 days | 4% |
| Nora Tobies | 7/10 | 2588 days | 4% |
| Suzanne Halfpenny | 5/10 | 2642 days | 3% |
| Sylvie Meganck | 4/10 | 2857 days | 2% |
| Walter Neff | 8/10 | 2885 days | 3% |
| Sander Schouwenaar | 8/10 | 2955 days | 3% |
| Zoe Smith | 10/10 | 2959 days | 3% |
| Andrew Sampaklis | 10/10 | 2982 days | 3% |
| Annerieke | 6/10 | 2992 days | 3% |
| Fi Glasgow | 10/10 | 3012 days | 3% |
| Jennifer Ellis | 10/10 | 3140 days | 3% |
| alex beley | 10/10 | 3161 days | 3% |
| Kathy Hart | 10/10 | 3161 days | 3% |
| York Tüchelmann | 9/10 | 3162 days | 3% |
| Shaun Burns | 9/10 | 3167 days | 3% |
| Malou Wager | 8/10 | 3191 days | 2% |
| Averil Ford | 7/10 | 3223 days | 2% |
| Manfred | 10/10 | 3282 days | 2% |
| Gea | 9/10 | 3294 days | 2% |
| Sarah Gurney | 9/10 | 3322 days | 2% |
| Chris Read | 9/10 | 3532 days | 2% |
| Stephanie Poppe | 8/10 | 3563 days | 2% |
| Magnus Specht | 10/10 | 3570 days | 2% |
| Emma | 10/10 | 3588 days | 2% |
| Harald Mietz | 10/10 | 3588 days | 2% |
| Ulf Kanne | 6/10 | 3593 days | 1% |
| Rebecca Cooke | 10/10 | 3616 days | 2% |
| Nell Hearle | 9/10 | 3618 days | 2% |
| Franco Letanque | 10/10 | 3637 days | 2% |
| Lisa Quayle | 7/10 | 3666 days | 1% |
| Audrey Loiseau | 7/10 | 3684 days | 1% |
| Keir Thomas | 10/10 | 3708 days | 1% |
| Claudia | 10/10 | 3769 days | 1% |
| Andrew Kermode | 10/10 | 3831 days | 1% |
| Queenteen | 9/10 | 3892 days | 1% |
| susan berch | 10/10 | 3892 days | 1% |
| john scott | 10/10 | 3892 days | 1% |
| Jana Rutkowski | 10/10 | 3940 days | 1% |
| Anja Schade | 10/10 | 3954 days | 1% |
| Mike Gemmill | 9/10 | 3965 days | 1% |
| Ruud and Hanneke | 10/10 | 3966 days | 1% |
| Xavier | 8/10 | 3975 days | 1% |
| Andreas Jung | 8/10 | 3978 days | 0% |
| B D | 7/10 | 3982 days | 1% |
| FlyingKiwiGirl | 9/10 | 3982 days | 1% |
| Emmanuelle Brevier | 10/10 | 4002 days | 0% |
| Fabian Lee | 10/10 | 4012 days | 0% |
| Anke D. | 10/10 | 4013 days | 1% |
| Yvonne Horpershoeh | 9/10 | 4021 days | 0% |
| Ken S | 10/10 | 4044 days | 1% |
| Lennart Lump | 10/10 | 4044 days | 1% |
| philipp koenigs | 10/10 | 4044 days | 1% |
| Luca Duftet | 10/10 | 4044 days | 1% |
| yannick husemeyer | 10/10 | 4044 days | 1% |
| Tim J | 10/10 | 4044 days | 1% |
| Nicholas Ng | 10/10 | 4044 days | 1% |
| 2 tent travelers from Montreal | 7/10 | 4044 days | 1% |
| Sonja | 10/10 | 4044 days | 1% |
| Mel Wilkinson | 10/10 | 4105 days | 1% |
| Wouter Oudemans | 10/10 | 4105 days | 1% |
| Andrew Potratz | 10/10 | 4105 days | 1% |
| Matt Wilson | 10/10 | 4105 days | 1% |
| David Restell | 10/10 | 4165 days | 0% |
| Rebel Warren | 10/10 | 4165 days | 0% |
| Abby Smith | 10/10 | 4165 days | 0% |
| Chris Hare | 10/10 | 4165 days | 0% |
| peterpacks | 10/10 | 4226 days | 0% |
| danny waiton | 10/10 | 4257 days | 0% |
| Beth Scrivens | 10/10 | 4257 days | 0% |
| Destiny rabey | 10/10 | 4257 days | 0% |
| nina_zhang110 | 1/10 | 4288 days | 0% |
| Katey Justice | 9/10 | 4314 days | 0% |
| Karina Gratz | 10/10 | 4323 days | 0% |
| Anna Neuenfeldt | 10/10 | 4325 days | 0% |
| Nigel&Annette Greaves | 10/10 | 4347 days | 0% |
| Yasmine Loupis | 10/10 | 4347 days | 0% |
| warwaste | 10/10 | 4347 days | 0% |
| steverogers | 10/10 | 4378 days | 0% |
| Stephanie Adams | 10/10 | 4378 days | 0% |
| the_beery | 10/10 | 4378 days | 0% |
| Lis Bon | 10/10 | 4378 days | 0% |
| Norm L | 10/10 | 4378 days | 0% |
| buzzer111 | 10/10 | 4378 days | 0% |
| Mathew Frost | 10/10 | 4378 days | 0% |
| rose smith | 10/10 | 4378 days | 0% |
| john cubitt | 10/10 | 4378 days | 0% |
| Ralf Schweizer | 10/10 | 4378 days | 0% |
| Karsten Meyer | 9/10 | 4424 days | 1% |
| Kathy_a | 10/10 | 4439 days | 1% |
| Charzotte | 10/10 | 4470 days | 1% |
| chtbfg | 10/10 | 4470 days | 1% |
| Chloé Kiers | 10/10 | 4470 days | 1% |
| Kefalove | 10/10 | 4499 days | 1% |
| Lindsay Berquist | 10/10 | 4622 days | 1% |
| maureenkarl | 10/10 | 4622 days | 1% |
| Mennovanwinden | 10/10 | 4622 days | 1% |
| karsten | 10/10 | 4622 days | 1% |
| Sarah_Line | 10/10 | 4653 days | 1% |
| d_shack | 10/10 | 4653 days | 1% |
| upanishads | 10/10 | 4653 days | 1% |
| roterjonas | 10/10 | 4653 days | 1% |
| bbennett | 10/10 | 4653 days | 1% |
| DonTinel | 10/10 | 4653 days | 1% |
| AllBlacksBabe | 10/10 | 4653 days | 1% |
| marketladyfolk | 10/10 | 4684 days | 1% |
| Team_Tiddo | 10/10 | 4684 days | 1% |
| gusti | 10/10 | 4684 days | 1% |
| Romany_Rambler | 10/10 | 4684 days | 1% |
| carolanz | 10/10 | 4684 days | 1% |
| herman_kraut | 10/10 | 4684 days | 1% |
| HandN | 9/10 | 4684 days | 1% |
| bazzaatseaside | 10/10 | 4684 days | 1% |
| PhilipShear | 10/10 | 4684 days | 1% |
| robaccia | 10/10 | 4684 days | 1% |
| hugo941 | 10/10 | 4713 days | 1% |
| Ivo | 10/10 | 4713 days | 1% |
| GURDISH | 10/10 | 4713 days | 1% |
| Ebbi | 10/10 | 4713 days | 1% |
| judyles | 10/10 | 4713 days | 1% |
| Guitarhat | 10/10 | 4713 days | 1% |
| Andreu | 10/10 | 4713 days | 1% |
| Bigbird460 | 10/10 | 4744 days | 1% |
| plumberjim1 | 10/10 | 4744 days | 1% |
| Urs Schoenenberger | 10/10 | 4744 days | 1% |
| MichaelaK | 10/10 | 4744 days | 1% |
| Anna Bret | 10/10 | 4784 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Hillview Camping Stay experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-0.76% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 40 days. However the Hillview Camping Stay experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Hillview Camping Stay experience has been adjusted for 38 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 35 | -0.70% |
| 36 | -0.72% |
| 37 | -0.74% |
| 38 | -0.76% |
| 39 | -0.78% |
| 40 | -0.80% |
| 41 | -0.82% |
| … | … |
Balancing Adjustment
3.57% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
82%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.