G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Hillview Camping Stay.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
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Hillview Camping Stay
Valid Reviews
157 Valid Reviews
The Hillview Camping Stay experience has a total of 165 reviews. There are 157 valid reviews that are included when calculating the ranking score and 8 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 157 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 108 |
|
69% |
| 9/10 | 17 |
|
11% |
| 8/10 | 9 |
|
6% |
| 7/10 | 9 |
|
6% |
| 6/10 | 3 |
|
2% |
| 5/10 | 2 |
|
1% |
| 4/10 | 3 |
|
2% |
| 3/10 | 3 |
|
2% |
| 2/10 | 2 |
|
1% |
| 1/10 | 1 |
|
1% |
90.57% Average
The raw data average (mean) for all the Hillview Camping Stay valid reviews is 90.57% and is based on 157 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
14 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 157 valid reviews, the experience has 14 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 14 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 7 |
|
50% |
| 9/10 | 4 |
|
29% |
| 8/10 | 2 |
|
14% |
| 7/10 | 1 |
|
7% |
| 6/10 | 0 |
|
0% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
92.14% Average
The raw data average (mean) for all the Hillview Camping Stay face-to-face reviews is 92.14% and is based on 14 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
81.02%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Dina | 10/10 | 88 days | 100% |
| Roo | 3/10 | 149 days | 54% |
| Jennifer Sergeant | 4/10 | 454 days | 58% |
| Pru | 10/10 | 485 days | 87% |
| Bob | 4/10 | 729 days | 46% |
| Sas | 3/10 | 760 days | 37% |
| V L Nelson | 9/10 | 787 days | 64% |
| Lulu | 10/10 | 788 days | 65% |
| Russell | 9/10 | 819 days | 61% |
| THE JAFFA ...( DARRYL) | 9/10 | 850 days | 58% |
| Mariel | 10/10 | 880 days | 56% |
| Denise | 7/10 | 1459 days | 12% |
| Dr.A | 2/10 | 1490 days | 5% |
| Cait Turner | 7/10 | 1548 days | 9% |
| Izzy | 10/10 | 1580 days | 8% |
| Rich | 10/10 | 1580 days | 8% |
| Jim Henderson | 7/10 | 1641 days | 6% |
| William | 10/10 | 1702 days | 6% |
| Charli | 10/10 | 1733 days | 5% |
| Aisling | 2/10 | 2221 days | 2% |
| Eva & Florian | 10/10 | 2221 days | 4% |
| Florquique | 6/10 | 2249 days | 4% |
| Nicki Chow | 8/10 | 2249 days | 4% |
| Ceri | 8/10 | 2280 days | 4% |
| Jack Cangiano | 10/10 | 2372 days | 4% |
| Sophie Skinner | 9/10 | 2372 days | 4% |
| Trina Ludwig | 3/10 | 2555 days | 2% |
| Juliane | 5/10 | 2555 days | 3% |
| Nicolas | 10/10 | 2586 days | 3% |
| Michael Stützle | 10/10 | 2586 days | 3% |
| Roy Fieldhouse | 10/10 | 2603 days | 3% |
| Sampo Uravirta | 8/10 | 2638 days | 3% |
| Nora Tobies | 7/10 | 2681 days | 3% |
| Suzanne Halfpenny | 5/10 | 2735 days | 2% |
| Sylvie Meganck | 4/10 | 2950 days | 2% |
| Walter Neff | 8/10 | 2978 days | 3% |
| Sander Schouwenaar | 8/10 | 3048 days | 3% |
| Zoe Smith | 10/10 | 3052 days | 3% |
| Andrew Sampaklis | 10/10 | 3075 days | 3% |
| Annerieke | 6/10 | 3085 days | 2% |
| Fi Glasgow | 10/10 | 3105 days | 2% |
| Jennifer Ellis | 10/10 | 3234 days | 2% |
| alex beley | 10/10 | 3254 days | 2% |
| Kathy Hart | 10/10 | 3254 days | 2% |
| York Tüchelmann | 9/10 | 3256 days | 2% |
| Shaun Burns | 9/10 | 3261 days | 2% |
| Malou Wager | 8/10 | 3284 days | 2% |
| Averil Ford | 7/10 | 3316 days | 2% |
| Manfred | 10/10 | 3375 days | 2% |
| Gea | 9/10 | 3387 days | 2% |
| Sarah Gurney | 9/10 | 3415 days | 2% |
| Chris Read | 9/10 | 3626 days | 1% |
| Stephanie Poppe | 8/10 | 3656 days | 1% |
| Magnus Specht | 10/10 | 3663 days | 1% |
| Emma | 10/10 | 3681 days | 1% |
| Harald Mietz | 10/10 | 3681 days | 1% |
| Ulf Kanne | 6/10 | 3686 days | 1% |
| Rebecca Cooke | 10/10 | 3709 days | 1% |
| Nell Hearle | 9/10 | 3711 days | 1% |
| Franco Letanque | 10/10 | 3730 days | 1% |
| Lisa Quayle | 7/10 | 3759 days | 1% |
| Audrey Loiseau | 7/10 | 3777 days | 1% |
| Keir Thomas | 10/10 | 3801 days | 1% |
| Claudia | 10/10 | 3862 days | 1% |
| Andrew Kermode | 10/10 | 3925 days | 1% |
| Queenteen | 9/10 | 3986 days | 1% |
| susan berch | 10/10 | 3986 days | 1% |
| john scott | 10/10 | 3986 days | 1% |
| Jana Rutkowski | 10/10 | 4033 days | 0% |
| Anja Schade | 10/10 | 4047 days | 1% |
| Mike Gemmill | 9/10 | 4058 days | 0% |
| Ruud and Hanneke | 10/10 | 4059 days | 0% |
| Xavier | 8/10 | 4068 days | 0% |
| Andreas Jung | 8/10 | 4071 days | 0% |
| B D | 7/10 | 4075 days | 1% |
| FlyingKiwiGirl | 9/10 | 4075 days | 1% |
| Emmanuelle Brevier | 10/10 | 4095 days | 0% |
| Fabian Lee | 10/10 | 4105 days | 0% |
| Anke D. | 10/10 | 4106 days | 0% |
| Yvonne Horpershoeh | 9/10 | 4114 days | 0% |
| Ken S | 10/10 | 4137 days | 0% |
| Lennart Lump | 10/10 | 4137 days | 0% |
| philipp koenigs | 10/10 | 4137 days | 0% |
| Luca Duftet | 10/10 | 4137 days | 0% |
| yannick husemeyer | 10/10 | 4137 days | 0% |
| Tim J | 10/10 | 4137 days | 0% |
| Nicholas Ng | 10/10 | 4137 days | 0% |
| 2 tent travelers from Montreal | 7/10 | 4137 days | 0% |
| Sonja | 10/10 | 4137 days | 0% |
| Mel Wilkinson | 10/10 | 4198 days | 0% |
| Wouter Oudemans | 10/10 | 4198 days | 0% |
| Andrew Potratz | 10/10 | 4198 days | 0% |
| Matt Wilson | 10/10 | 4198 days | 0% |
| David Restell | 10/10 | 4259 days | 0% |
| Rebel Warren | 10/10 | 4259 days | 0% |
| Abby Smith | 10/10 | 4259 days | 0% |
| Chris Hare | 10/10 | 4259 days | 0% |
| peterpacks | 10/10 | 4320 days | 0% |
| danny waiton | 10/10 | 4351 days | 0% |
| Beth Scrivens | 10/10 | 4351 days | 0% |
| Destiny rabey | 10/10 | 4351 days | 0% |
| nina_zhang110 | 1/10 | 4381 days | 0% |
| Katey Justice | 9/10 | 4407 days | 1% |
| Karina Gratz | 10/10 | 4416 days | 1% |
| Anna Neuenfeldt | 10/10 | 4418 days | 1% |
| Nigel&Annette Greaves | 10/10 | 4440 days | 1% |
| Yasmine Loupis | 10/10 | 4440 days | 1% |
| warwaste | 10/10 | 4440 days | 1% |
| steverogers | 10/10 | 4471 days | 1% |
| Stephanie Adams | 10/10 | 4471 days | 1% |
| the_beery | 10/10 | 4471 days | 1% |
| Lis Bon | 10/10 | 4471 days | 1% |
| Norm L | 10/10 | 4471 days | 1% |
| buzzer111 | 10/10 | 4471 days | 1% |
| Mathew Frost | 10/10 | 4471 days | 1% |
| rose smith | 10/10 | 4471 days | 1% |
| john cubitt | 10/10 | 4471 days | 1% |
| Ralf Schweizer | 10/10 | 4471 days | 1% |
| Karsten Meyer | 9/10 | 4517 days | 1% |
| Kathy_a | 10/10 | 4532 days | 1% |
| Charzotte | 10/10 | 4563 days | 1% |
| chtbfg | 10/10 | 4563 days | 1% |
| Chloé Kiers | 10/10 | 4563 days | 1% |
| Kefalove | 10/10 | 4593 days | 1% |
| Lindsay Berquist | 10/10 | 4716 days | 1% |
| maureenkarl | 10/10 | 4716 days | 1% |
| Mennovanwinden | 10/10 | 4716 days | 1% |
| karsten | 10/10 | 4716 days | 1% |
| Sarah_Line | 10/10 | 4746 days | 1% |
| d_shack | 10/10 | 4746 days | 1% |
| upanishads | 10/10 | 4746 days | 1% |
| roterjonas | 10/10 | 4746 days | 1% |
| bbennett | 10/10 | 4746 days | 1% |
| DonTinel | 10/10 | 4746 days | 1% |
| AllBlacksBabe | 10/10 | 4746 days | 1% |
| marketladyfolk | 10/10 | 4777 days | 1% |
| Team_Tiddo | 10/10 | 4777 days | 1% |
| gusti | 10/10 | 4777 days | 1% |
| Romany_Rambler | 10/10 | 4777 days | 1% |
| carolanz | 10/10 | 4777 days | 1% |
| herman_kraut | 10/10 | 4777 days | 1% |
| HandN | 9/10 | 4777 days | 1% |
| bazzaatseaside | 10/10 | 4777 days | 1% |
| PhilipShear | 10/10 | 4777 days | 1% |
| robaccia | 10/10 | 4777 days | 1% |
| hugo941 | 10/10 | 4806 days | 1% |
| Ivo | 10/10 | 4806 days | 1% |
| GURDISH | 10/10 | 4806 days | 1% |
| Ebbi | 10/10 | 4806 days | 1% |
| judyles | 10/10 | 4806 days | 1% |
| Guitarhat | 10/10 | 4806 days | 1% |
| Andreu | 10/10 | 4806 days | 1% |
| Bigbird460 | 10/10 | 4837 days | 1% |
| plumberjim1 | 10/10 | 4837 days | 1% |
| Urs Schoenenberger | 10/10 | 4837 days | 1% |
| MichaelaK | 10/10 | 4837 days | 1% |
| Anna Bret | 10/10 | 4877 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Hillview Camping Stay experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-1.21% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 60 days. However the Hillview Camping Stay experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Hillview Camping Stay experience has been adjusted for 64 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 61 | -1.15% |
| 62 | -1.17% |
| 63 | -1.19% |
| 64 | -1.21% |
| 65 | -1.23% |
| 66 | -1.24% |
| 67 | -1.26% |
| … | … |
Balancing Adjustment
3.05% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
83%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.