Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Kowai Pass Domain Camping Ground.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Kowai Pass Domain Camping Ground
Valid Reviews
81 Valid Reviews
The Kowai Pass Domain Camping Ground experience has a total of 85 reviews. There are 81 valid reviews that are included when calculating the ranking score and 4 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 81 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 46 |
|
57% |
| 9/10 | 12 |
|
15% |
| 8/10 | 9 |
|
11% |
| 7/10 | 7 |
|
9% |
| 6/10 | 2 |
|
2% |
| 5/10 | 1 |
|
1% |
| 4/10 | 0 |
|
0% |
| 3/10 | 1 |
|
1% |
| 2/10 | 2 |
|
2% |
| 1/10 | 1 |
|
1% |
88.15% Average
The raw data average (mean) for all the Kowai Pass Domain Camping Ground valid reviews is 88.15% and is based on 81 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
4 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 81 valid reviews, the experience has 4 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 4 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 3 |
|
75% |
| 9/10 | 1 |
|
25% |
| 8/10 | 0 |
|
0% |
| 7/10 | 0 |
|
0% |
| 6/10 | 0 |
|
0% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
97.50% Average
The raw data average (mean) for all the Kowai Pass Domain Camping Ground face-to-face reviews is 97.50% and is based on 4 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
92.40%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Jen E | 8/10 | 196 days | 100% |
| Sandra | 3/10 | 226 days | 55% |
| Phil | 10/10 | 348 days | 97% |
| Lana Hantzsch | 10/10 | 378 days | 96% |
| Fav | 7/10 | 470 days | 85% |
| Whitney | 9/10 | 592 days | 83% |
| MMM | 10/10 | 623 days | 81% |
| Davy | 9/10 | 623 days | 80% |
| Natalie | 10/10 | 651 days | 79% |
| Gary | 9/10 | 651 days | 78% |
| Danny Mac | 10/10 | 651 days | 79% |
| Mag | 10/10 | 682 days | 77% |
| Julia | 10/10 | 682 days | 77% |
| Amy Shoemake | 10/10 | 713 days | 74% |
| Yve | 10/10 | 743 days | 71% |
| Gemma Crowley | 10/10 | 774 days | 69% |
| CT | 10/10 | 804 days | 66% |
| Yuvin | 10/10 | 804 days | 66% |
| James | 10/10 | 988 days | 47% |
| Rua Dawson | 10/10 | 1078 days | 38% |
| Shushan | 9/10 | 1292 days | 22% |
| Barry | 10/10 | 1353 days | 18% |
| McF | 10/10 | 1353 days | 18% |
| Thomas neil | 1/10 | 1353 days | 7% |
| Bobj | 10/10 | 1381 days | 17% |
| Gemma | 10/10 | 1504 days | 11% |
| Linda | 9/10 | 1718 days | 6% |
| NoFearNomads | 10/10 | 1747 days | 5% |
| Lynn Chapman | 10/10 | 1747 days | 5% |
| Amanda | 9/10 | 1778 days | 5% |
| Hannah | 10/10 | 1778 days | 5% |
| P Mac | 10/10 | 1778 days | 5% |
| Alicia | 8/10 | 1809 days | 5% |
| GM | 10/10 | 1809 days | 5% |
| Sheona | 10/10 | 1870 days | 5% |
| Shirley | 8/10 | 1962 days | 5% |
| Jack T | 10/10 | 1962 days | 5% |
| Julia | 10/10 | 1962 days | 5% |
| Patrizia Tosetti | 10/10 | 2053 days | 4% |
| Marinette Kegels | 10/10 | 2084 days | 4% |
| John Wilkinson. | 7/10 | 2112 days | 4% |
| Marie van Tol | 7/10 | 2112 days | 4% |
| Luci | 10/10 | 2112 days | 4% |
| Luqa | 10/10 | 2143 days | 4% |
| Raphaele | 9/10 | 2174 days | 4% |
| Hannah | 10/10 | 2204 days | 4% |
| Vincent | 8/10 | 2204 days | 4% |
| Peter Josefski | 10/10 | 2265 days | 4% |
| Mike | 10/10 | 2388 days | 4% |
| Nathaniel Bond | 10/10 | 2447 days | 2% |
| Maris | 5/10 | 2449 days | 3% |
| Will | 7/10 | 2449 days | 3% |
| DARYL EVANS | 10/10 | 2449 days | 4% |
| Linda Lua | 9/10 | 2505 days | 4% |
| Helen Bond | 10/10 | 2508 days | 4% |
| Matt Collier | 10/10 | 2545 days | 3% |
| Ana Pereira | 10/10 | 2546 days | 3% |
| Javier Mimbrera | 8/10 | 2661 days | 3% |
| Katy Coutts | 9/10 | 2703 days | 3% |
| Megan Jurgensmeyer | 10/10 | 2907 days | 3% |
| Derek Drost | 6/10 | 2969 days | 2% |
| Jenny Parker | 2/10 | 3005 days | 1% |
| Jennifer Ellis | 10/10 | 3097 days | 2% |
| Karen Farmer | 8/10 | 3126 days | 2% |
| Susan Boyton | 10/10 | 3156 days | 2% |
| Michael Menrath | 2/10 | 3172 days | 1% |
| Goldfinger | 10/10 | 3179 days | 2% |
| Paul Smith | 7/10 | 3185 days | 2% |
| Heather Rouse | 7/10 | 3200 days | 2% |
| Wyn Machon | 9/10 | 3239 days | 2% |
| Carly-Leanne | 10/10 | 3347 days | 2% |
| Aaron Soh | 8/10 | 3353 days | 2% |
| Martin Hofmann | 8/10 | 3450 days | 2% |
| Amanda Young | 6/10 | 3600 days | 1% |
| Syed Riyazuddin | 10/10 | 3665 days | 1% |
| tschavalon | 7/10 | 3696 days | 1% |
| Tom Guthknecht | 9/10 | 3873 days | 0% |
| Gloria Hanke | 10/10 | 3889 days | 0% |
| Guido Dust | 10/10 | 3889 days | 0% |
| Kerri | 8/10 | 4091 days | 0% |
| Matt & Sue Standish | 9/10 | 4244 days | 0% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Kowai Pass Domain Camping Ground experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-3.50% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 45 days. However the Kowai Pass Domain Camping Ground experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Kowai Pass Domain Camping Ground experience has been adjusted for 175 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 172 | -3.44% |
| 173 | -3.46% |
| 174 | -3.48% |
| 175 | -3.50% |
| 176 | -3.52% |
| 177 | -3.54% |
| 178 | -3.56% |
| … | … |
Balancing Adjustment
1.15% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
90%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.