Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Central City Camping Park.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Central City Camping Park
Valid Reviews
58 Valid Reviews
The Central City Camping Park experience has a total of 62 reviews. There are 58 valid reviews that are included when calculating the ranking score and 4 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 58 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 25 |
|
43% |
| 9/10 | 6 |
|
10% |
| 8/10 | 12 |
|
21% |
| 7/10 | 3 |
|
5% |
| 6/10 | 2 |
|
3% |
| 5/10 | 2 |
|
3% |
| 4/10 | 2 |
|
3% |
| 3/10 | 1 |
|
2% |
| 2/10 | 1 |
|
2% |
| 1/10 | 4 |
|
7% |
79.31% Average
The raw data average (mean) for all the Central City Camping Park valid reviews is 79.31% and is based on 58 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Weighted Average
70.82%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Denise Bradbury | 1/10 | 261 days | 42% |
| Ric Tohu | 8/10 | 292 days | 100% |
| Rachel | 8/10 | 292 days | 100% |
| Jack Kerouac | 8/10 | 992 days | 47% |
| Chris | 4/10 | 1023 days | 29% |
| Jason A G Smith | 6/10 | 1082 days | 34% |
| Wendy | 8/10 | 1143 days | 33% |
| Miss independent | 1/10 | 1327 days | 8% |
| Anita James | 8/10 | 1600 days | 8% |
| Eric | 10/10 | 1753 days | 5% |
| Ogilvie family of 5 | 6/10 | 1812 days | 4% |
| Nickimay | 2/10 | 1904 days | 2% |
| Tan Kia Peng | 10/10 | 1934 days | 5% |
| Allan and Kelly | 10/10 | 2147 days | 4% |
| James Handry | 10/10 | 2178 days | 4% |
| ShaneandJosiegoat | 1/10 | 2270 days | 2% |
| Ellen | 10/10 | 2331 days | 4% |
| Mehrnaz | 10/10 | 2331 days | 4% |
| sam wei | 10/10 | 2331 days | 4% |
| Tan Kia Peng | 10/10 | 2331 days | 4% |
| Andrew Joy | 10/10 | 2361 days | 4% |
| Angela | 10/10 | 2362 days | 4% |
| John R | 10/10 | 2362 days | 4% |
| Sunny Mu | 1/10 | 2392 days | 1% |
| Angela Hornby | 8/10 | 2543 days | 4% |
| James & Kerry | 5/10 | 2604 days | 3% |
| Cynthia | 8/10 | 2635 days | 3% |
| Cheong Kuay Fong | 3/10 | 2820 days | 2% |
| Gary Prescot | 5/10 | 3002 days | 2% |
| Josephine Ayvadian | 7/10 | 3214 days | 2% |
| Geert Muffels | 8/10 | 3227 days | 2% |
| Rebecca Lindsey | 8/10 | 3272 days | 2% |
| Sheryl Hicks | 8/10 | 3343 days | 2% |
| Christine Hurring | 10/10 | 3348 days | 2% |
| Diane Klasen | 8/10 | 3525 days | 2% |
| Connie Hopper | 10/10 | 3535 days | 2% |
| Ed Linklater | 10/10 | 3591 days | 1% |
| cassandra stirling | 10/10 | 3607 days | 1% |
| Helen B | 10/10 | 3663 days | 1% |
| Richard Kirby | 10/10 | 3669 days | 1% |
| Emma Rochester | 9/10 | 3714 days | 1% |
| Fiona and Ben | 7/10 | 3730 days | 1% |
| Darwin Dean | 9/10 | 3886 days | 1% |
| John Drake | 9/10 | 3951 days | 1% |
| Silvia Hudakova | 9/10 | 4034 days | 1% |
| Michele | 8/10 | 4279 days | 0% |
| Ray Dac | 9/10 | 4279 days | 0% |
| GARRYBLOWER | 10/10 | 4400 days | 1% |
| FlyingKiwiGirl | 10/10 | 4400 days | 1% |
| Nicholas Ng | 10/10 | 4400 days | 1% |
| JAMIE MACGREGOR | 10/10 | 4491 days | 1% |
| Trish Jones | 10/10 | 4614 days | 1% |
| Alex S | 10/10 | 4644 days | 1% |
| gary spring | 9/10 | 4703 days | 1% |
| Puma17 | 7/10 | 4734 days | 1% |
| William Notcutt | 4/10 | 4734 days | 0% |
| margaret Everitt | 10/10 | 4734 days | 1% |
| gvandenbosch | 10/10 | 4795 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Central City Camping Park experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-4.05% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 42 days. However the Central City Camping Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Central City Camping Park experience has been adjusted for 200 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 197 | -3.99% |
| 198 | -4.01% |
| 199 | -4.03% |
| 200 | -4.05% |
| 201 | -4.07% |
| 202 | -4.09% |
| 203 | -4.11% |
| … | … |
Balancing Adjustment
8.99% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
76%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.