Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Jacksons Retreat Campervan Holiday Park.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
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Jacksons Retreat Campervan Holiday Park
Valid Reviews
194 Valid Reviews
The Jacksons Retreat Campervan Holiday Park experience has a total of 200 reviews. There are 194 valid reviews that are included when calculating the ranking score and 6 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 194 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 133 |
|
69% |
| 9/10 | 40 |
|
21% |
| 8/10 | 13 |
|
7% |
| 7/10 | 0 |
|
0% |
| 6/10 | 1 |
|
1% |
| 5/10 | 2 |
|
1% |
| 4/10 | 0 |
|
0% |
| 3/10 | 1 |
|
1% |
| 2/10 | 0 |
|
0% |
| 1/10 | 4 |
|
2% |
93.66% Average
The raw data average (mean) for all the Jacksons Retreat Campervan Holiday Park valid reviews is 93.66% and is based on 194 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
45 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 194 valid reviews, the experience has 45 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 45 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 30 |
|
67% |
| 9/10 | 14 |
|
31% |
| 8/10 | 1 |
|
2% |
| 7/10 | 0 |
|
0% |
| 6/10 | 0 |
|
0% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
96.44% Average
The raw data average (mean) for all the Jacksons Retreat Campervan Holiday Park face-to-face reviews is 96.44% and is based on 45 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
90.46%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Steve | 6/10 | 81 days | 91% |
| Glenda | 1/10 | 202 days | 42% |
| Taylor | 10/10 | 325 days | 100% |
| Ka Gill | 9/10 | 325 days | 99% |
| Rachel | 10/10 | 416 days | 96% |
| Jim Dodd | 10/10 | 447 days | 94% |
| Paul | 1/10 | 447 days | 38% |
| Chris | 8/10 | 508 days | 89% |
| Andre Castro | 10/10 | 568 days | 87% |
| Donna Harbidge | 10/10 | 568 days | 87% |
| Kelsey | 10/10 | 660 days | 80% |
| Christa | 10/10 | 660 days | 80% |
| J. Roesener | 10/10 | 691 days | 77% |
| Maggie Hirt | 10/10 | 691 days | 77% |
| 小B | 9/10 | 722 days | 74% |
| Beswick Family | 10/10 | 722 days | 75% |
| Kilee Leblanc | 10/10 | 722 days | 75% |
| Daniel Bez | 10/10 | 722 days | 75% |
| Marketa Sumara | 10/10 | 843 days | 63% |
| Andy | 5/10 | 843 days | 48% |
| Lottie | 10/10 | 1056 days | 41% |
| Eleanor and Keith | 10/10 | 1177 days | 31% |
| Caitlin | 9/10 | 1483 days | 12% |
| Hannah | 10/10 | 1694 days | 6% |
| David | 10/10 | 1755 days | 6% |
| Justin | 10/10 | 1848 days | 5% |
| Robert Adler | 10/10 | 1848 days | 5% |
| Liz Wade | 9/10 | 1876 days | 5% |
| Mika Feng | 10/10 | 1907 days | 5% |
| Natalie | 1/10 | 1908 days | 2% |
| Adam | 8/10 | 1969 days | 5% |
| Ayesha Solomon | 10/10 | 1969 days | 5% |
| Adrian Macdonald | 9/10 | 1999 days | 5% |
| Matilda | 10/10 | 2091 days | 5% |
| David | 10/10 | 2183 days | 5% |
| JM | 10/10 | 2183 days | 5% |
| Sarah Everett | 10/10 | 2183 days | 5% |
| kim thomas | 9/10 | 2214 days | 4% |
| Botond Seres | 10/10 | 2214 days | 4% |
| Sir Ed | 1/10 | 2241 days | 2% |
| Lucinda | 10/10 | 2242 days | 4% |
| Liz | 9/10 | 2273 days | 4% |
| Jyoti | 3/10 | 2304 days | 2% |
| Julie Barclay | 10/10 | 2304 days | 4% |
| Scooper | 10/10 | 2394 days | 4% |
| Jenny | 8/10 | 2517 days | 4% |
| Antony Wilson | 10/10 | 2547 days | 4% |
| S Becker | 10/10 | 2548 days | 4% |
| Matt | 10/10 | 2548 days | 4% |
| Antony Lewis | 10/10 | 2548 days | 4% |
| Richard | 9/10 | 2548 days | 4% |
| Boguslaw MAKIELLO | 10/10 | 2562 days | 3% |
| Nathaniel Bond | 10/10 | 2577 days | 3% |
| Carl Elliott | 10/10 | 2579 days | 4% |
| Bob | 10/10 | 2579 days | 4% |
| Nigel & Annie Dale | 10/10 | 2606 days | 4% |
| Luis Vigil Vidal | 10/10 | 2621 days | 3% |
| Helen Bond | 10/10 | 2638 days | 4% |
| Eversons | 9/10 | 2638 days | 4% |
| Maggie Crowe | 10/10 | 2654 days | 4% |
| Thomas Krasowski | 10/10 | 2656 days | 4% |
| Joe Barnett | 10/10 | 2678 days | 4% |
| Samantha Brewin | 10/10 | 2710 days | 3% |
| Jozef Pinkerton | 10/10 | 2749 days | 3% |
| Andy Dearman | 10/10 | 2779 days | 3% |
| Yee Ling Teo | 10/10 | 2890 days | 3% |
| Belinda Clarke | 10/10 | 2917 days | 3% |
| Jason Perks | 9/10 | 2950 days | 3% |
| Peter Armstrong | 9/10 | 2971 days | 3% |
| Victoria Strong | 10/10 | 3001 days | 3% |
| Rebecca Lindsey | 8/10 | 3002 days | 3% |
| Shelley Warkentin | 9/10 | 3033 days | 3% |
| Andries Lubbe | 10/10 | 3063 days | 3% |
| S Webb | 10/10 | 3063 days | 3% |
| Rik Wiel | 9/10 | 3085 days | 3% |
| Edward De Sousa | 10/10 | 3139 days | 3% |
| Stuart Jeffrey | 9/10 | 3155 days | 3% |
| Cameron Page | 10/10 | 3189 days | 2% |
| Michelle Cheyne | 10/10 | 3213 days | 2% |
| Anshuman Bhagwat | 5/10 | 3216 days | 2% |
| Jennifer Ellis | 8/10 | 3226 days | 2% |
| Bill Priddy | 8/10 | 3308 days | 2% |
| Belinda Horn | 10/10 | 3309 days | 2% |
| Ann-Catherine Deblon | 9/10 | 3311 days | 2% |
| Helena Bond | 8/10 | 3314 days | 2% |
| Jane Louise Stokes | 8/10 | 3323 days | 2% |
| Alex Macdonald | 10/10 | 3337 days | 2% |
| Glinys Weller | 10/10 | 3355 days | 2% |
| Laura Daly | 10/10 | 3358 days | 2% |
| Stephanie Mouat | 9/10 | 3368 days | 2% |
| Sam Brydon | 10/10 | 3368 days | 2% |
| Yung Ok Yoo | 8/10 | 3370 days | 2% |
| Sarah Gurney | 8/10 | 3398 days | 2% |
| Janelle Sterling | 10/10 | 3427 days | 2% |
| Thijs Zaadnoordijk | 10/10 | 3429 days | 2% |
| Flurg McSpong | 10/10 | 3460 days | 2% |
| Mary Foster | 10/10 | 3490 days | 2% |
| Viki Ziemba | 10/10 | 3490 days | 2% |
| Jan mentink | 9/10 | 3515 days | 2% |
| Jan Mentink | 10/10 | 3517 days | 2% |
| Jane Monro | 10/10 | 3552 days | 2% |
| Sally Smith | 10/10 | 3581 days | 2% |
| Mark Sandbrook | 10/10 | 3643 days | 2% |
| Andrew Jones | 8/10 | 3674 days | 1% |
| Christine Andersen | 10/10 | 3674 days | 1% |
| Jan Collins | 10/10 | 3693 days | 1% |
| Andrew Stace | 10/10 | 3733 days | 1% |
| Christian Roerig | 10/10 | 3733 days | 1% |
| Elham Isari | 10/10 | 3784 days | 1% |
| SUE COLEMAN | 9/10 | 3794 days | 1% |
| Sidney Stokkers | 9/10 | 3825 days | 1% |
| Derek van Niekerk | 10/10 | 3886 days | 1% |
| Andrew Kermode | 10/10 | 3917 days | 1% |
| Michelle K | 10/10 | 3978 days | 1% |
| Eve Clemens | 10/10 | 3978 days | 1% |
| Ara Moore-Tuwhangai | 10/10 | 3978 days | 1% |
| Mark Ovens | 10/10 | 4009 days | 1% |
| Heike Heller | 9/10 | 4018 days | 1% |
| Walter Neff | 10/10 | 4068 days | 1% |
| Marianne Bergstrøm Matzen | 10/10 | 4099 days | 1% |
| Susan Kirkham | 10/10 | 4099 days | 1% |
| Simon Heffer | 10/10 | 4099 days | 1% |
| Paul Wood | 9/10 | 4130 days | 1% |
| griff griffiths | 9/10 | 4130 days | 1% |
| J Murphy | 9/10 | 4160 days | 0% |
| Kiwix3 | 10/10 | 4191 days | 0% |
| I & K Urquhart | 10/10 | 4251 days | 0% |
| Gary Greenwell | 10/10 | 4282 days | 0% |
| Pierre Cinquin | 9/10 | 4331 days | 0% |
| Chris Quarre | 10/10 | 4343 days | 0% |
| M Morgan | 10/10 | 4374 days | 0% |
| Grantygrant | 10/10 | 4374 days | 0% |
| Ted Pointing | 10/10 | 4374 days | 0% |
| Ron Stenhouse | 10/10 | 4374 days | 0% |
| Elizabeth Stenhouse | 10/10 | 4374 days | 0% |
| Peti 10 | 10/10 | 4405 days | 1% |
| Julian Roots | 9/10 | 4405 days | 1% |
| M Branche | 9/10 | 4407 days | 1% |
| Malgorzata | 10/10 | 4409 days | 1% |
| Michal | 10/10 | 4409 days | 1% |
| Przemystaw Tymizyszyn | 10/10 | 4409 days | 1% |
| brian barran | 9/10 | 4433 days | 1% |
| Nigel Williams | 10/10 | 4464 days | 1% |
| William Notcutt | 10/10 | 4464 days | 1% |
| Moni Sangoi | 9/10 | 4464 days | 1% |
| paulchris | 10/10 | 4495 days | 1% |
| doepie277 | 10/10 | 4495 days | 1% |
| Frank and Suzanne | 9/10 | 4495 days | 1% |
| Alex Laidlaw | 10/10 | 4502 days | 1% |
| gigi29 | 10/10 | 4525 days | 1% |
| Anthony Croton | 10/10 | 4556 days | 1% |
| CollyLuke | 10/10 | 4585 days | 1% |
| Ryan J | 10/10 | 4585 days | 1% |
| sueadegizmo | 10/10 | 4677 days | 1% |
| Carlin | 10/10 | 4677 days | 1% |
| Adam_Heath | 10/10 | 4677 days | 1% |
| Waldo Andersen | 10/10 | 4739 days | 1% |
| Daniel Patricia | 10/10 | 4773 days | 1% |
| Mike & Julia Stone | 10/10 | 4775 days | 1% |
| Bottoms | 9/10 | 4780 days | 1% |
| Hazel & Alan Damerell | 10/10 | 4781 days | 1% |
| Dieter Mangold | 9/10 | 4782 days | 1% |
| Lyn Deavin | 8/10 | 4782 days | 1% |
| Robert McIlraith | 10/10 | 4785 days | 1% |
| Marian Stolker | 10/10 | 4786 days | 1% |
| elaineandbob | 10/10 | 4799 days | 1% |
| Berry | 10/10 | 4872 days | 1% |
| Richard Lechevallier | 10/10 | 4878 days | 1% |
| qofd | 10/10 | 5074 days | 1% |
| Stephen Hunt | 10/10 | 5100 days | 1% |
| Weez18 | 10/10 | 5105 days | 1% |
| Karin Kueng | 10/10 | 5124 days | 1% |
| bryfrance | 10/10 | 5126 days | 1% |
| Ellie Thompson | 10/10 | 5128 days | 1% |
| Diane Johnston | 9/10 | 5129 days | 1% |
| Beat & Connie | 10/10 | 5130 days | 1% |
| Patrick Schaad | 9/10 | 5130 days | 1% |
| Adrian Beckett | 10/10 | 5132 days | 1% |
| Simon Vickers | 10/10 | 5135 days | 1% |
| Pein van Nosrt | 9/10 | 5135 days | 1% |
| LandJ | 9/10 | 5136 days | 1% |
| Eva Bock | 9/10 | 5139 days | 1% |
| Plomp | 9/10 | 5140 days | 1% |
| Eva Stauderova | 10/10 | 5155 days | 1% |
| Robert Smith | 10/10 | 5155 days | 1% |
| Bas Geerts | 9/10 | 5157 days | 1% |
| Derek Archibald | 9/10 | 5157 days | 1% |
| Kiefer Osterrieder | 10/10 | 5159 days | 1% |
| John Winter | 9/10 | 5526 days | 1% |
| glenmh | 10/10 | 5529 days | 1% |
| Steve Canner | 8/10 | 5529 days | 1% |
| Anne Heriot | 10/10 | 5541 days | 1% |
| catdonjaime | 10/10 | 5584 days | 1% |
| CarolB | 10/10 | 5869 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Jacksons Retreat Campervan Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-1.03% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 58 days. However the Jacksons Retreat Campervan Holiday Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Jacksons Retreat Campervan Holiday Park experience has been adjusted for 53 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 50 | -0.97% |
| 51 | -0.99% |
| 52 | -1.01% |
| 53 | -1.03% |
| 54 | -1.05% |
| 55 | -1.07% |
| 56 | -1.09% |
| … | … |
Balancing Adjustment
1.08% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
91%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.