Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Jacksons Retreat Campervan Holiday Park.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Jacksons Retreat Campervan Holiday Park
Valid Reviews
197 Valid Reviews
The Jacksons Retreat Campervan Holiday Park experience has a total of 203 reviews. There are 197 valid reviews that are included when calculating the ranking score and 6 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 197 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 135 |
|
69% |
| 9/10 | 40 |
|
20% |
| 8/10 | 13 |
|
7% |
| 7/10 | 0 |
|
0% |
| 6/10 | 1 |
|
1% |
| 5/10 | 2 |
|
1% |
| 4/10 | 1 |
|
1% |
| 3/10 | 1 |
|
1% |
| 2/10 | 0 |
|
0% |
| 1/10 | 4 |
|
2% |
93.45% Average
The raw data average (mean) for all the Jacksons Retreat Campervan Holiday Park valid reviews is 93.45% and is based on 197 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
45 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 197 valid reviews, the experience has 45 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 45 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 30 |
|
67% |
| 9/10 | 14 |
|
31% |
| 8/10 | 1 |
|
2% |
| 7/10 | 0 |
|
0% |
| 6/10 | 0 |
|
0% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
96.44% Average
The raw data average (mean) for all the Jacksons Retreat Campervan Holiday Park face-to-face reviews is 96.44% and is based on 45 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
88.97%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Kane | 10/10 | 219 days | 100% |
| Susan Boyton | 10/10 | 219 days | 100% |
| Anna T | 4/10 | 249 days | 65% |
| Steve | 6/10 | 339 days | 83% |
| Glenda | 1/10 | 461 days | 37% |
| Taylor | 10/10 | 584 days | 83% |
| Ka Gill | 9/10 | 584 days | 82% |
| Rachel | 10/10 | 674 days | 76% |
| Jim Dodd | 10/10 | 705 days | 74% |
| Paul | 1/10 | 705 days | 30% |
| Chris | 8/10 | 766 days | 67% |
| Andre Castro | 10/10 | 827 days | 63% |
| Donna Harbidge | 10/10 | 827 days | 63% |
| Kelsey | 10/10 | 919 days | 53% |
| Christa | 10/10 | 919 days | 53% |
| J. Roesener | 10/10 | 950 days | 50% |
| Maggie Hirt | 10/10 | 950 days | 50% |
| 小B | 9/10 | 980 days | 47% |
| Beswick Family | 10/10 | 980 days | 47% |
| Kilee Leblanc | 10/10 | 980 days | 47% |
| Daniel Bez | 10/10 | 980 days | 47% |
| Marketa Sumara | 10/10 | 1101 days | 36% |
| Andy | 5/10 | 1101 days | 27% |
| Lottie | 10/10 | 1315 days | 20% |
| Eleanor and Keith | 10/10 | 1435 days | 14% |
| Caitlin | 9/10 | 1741 days | 5% |
| Hannah | 10/10 | 1953 days | 5% |
| David | 10/10 | 2014 days | 5% |
| Justin | 10/10 | 2106 days | 5% |
| Robert Adler | 10/10 | 2106 days | 5% |
| Liz Wade | 9/10 | 2134 days | 4% |
| Mika Feng | 10/10 | 2165 days | 4% |
| Natalie | 1/10 | 2166 days | 2% |
| Adam | 8/10 | 2227 days | 4% |
| Ayesha Solomon | 10/10 | 2227 days | 4% |
| Adrian Macdonald | 9/10 | 2257 days | 4% |
| Matilda | 10/10 | 2350 days | 4% |
| David | 10/10 | 2441 days | 4% |
| JM | 10/10 | 2441 days | 4% |
| Sarah Everett | 10/10 | 2441 days | 4% |
| kim thomas | 9/10 | 2472 days | 4% |
| Botond Seres | 10/10 | 2472 days | 4% |
| Sir Ed | 1/10 | 2499 days | 1% |
| Lucinda | 10/10 | 2500 days | 4% |
| Liz | 9/10 | 2531 days | 4% |
| Jyoti | 3/10 | 2562 days | 2% |
| Julie Barclay | 10/10 | 2562 days | 4% |
| Scooper | 10/10 | 2653 days | 3% |
| Jenny | 8/10 | 2776 days | 3% |
| Antony Wilson | 10/10 | 2805 days | 3% |
| S Becker | 10/10 | 2806 days | 3% |
| Matt | 10/10 | 2806 days | 3% |
| Antony Lewis | 10/10 | 2806 days | 3% |
| Richard | 9/10 | 2806 days | 3% |
| Boguslaw MAKIELLO | 10/10 | 2820 days | 2% |
| Nathaniel Bond | 10/10 | 2835 days | 2% |
| Carl Elliott | 10/10 | 2837 days | 3% |
| Bob | 10/10 | 2837 days | 3% |
| Nigel & Annie Dale | 10/10 | 2864 days | 3% |
| Luis Vigil Vidal | 10/10 | 2879 days | 2% |
| Helen Bond | 10/10 | 2896 days | 3% |
| Eversons | 9/10 | 2896 days | 3% |
| Maggie Crowe | 10/10 | 2912 days | 3% |
| Thomas Krasowski | 10/10 | 2914 days | 3% |
| Joe Barnett | 10/10 | 2936 days | 3% |
| Samantha Brewin | 10/10 | 2968 days | 3% |
| Jozef Pinkerton | 10/10 | 3008 days | 3% |
| Andy Dearman | 10/10 | 3038 days | 3% |
| Yee Ling Teo | 10/10 | 3149 days | 2% |
| Belinda Clarke | 10/10 | 3175 days | 2% |
| Jason Perks | 9/10 | 3208 days | 2% |
| Peter Armstrong | 9/10 | 3229 days | 2% |
| Victoria Strong | 10/10 | 3259 days | 2% |
| Rebecca Lindsey | 8/10 | 3260 days | 2% |
| Shelley Warkentin | 9/10 | 3291 days | 2% |
| Andries Lubbe | 10/10 | 3321 days | 2% |
| S Webb | 10/10 | 3321 days | 2% |
| Rik Wiel | 9/10 | 3343 days | 2% |
| Edward De Sousa | 10/10 | 3398 days | 2% |
| Stuart Jeffrey | 9/10 | 3413 days | 2% |
| Cameron Page | 10/10 | 3448 days | 2% |
| Michelle Cheyne | 10/10 | 3472 days | 2% |
| Anshuman Bhagwat | 5/10 | 3475 days | 1% |
| Jennifer Ellis | 8/10 | 3485 days | 2% |
| Bill Priddy | 8/10 | 3566 days | 2% |
| Belinda Horn | 10/10 | 3567 days | 2% |
| Ann-Catherine Deblon | 9/10 | 3569 days | 2% |
| Helena Bond | 8/10 | 3572 days | 2% |
| Jane Louise Stokes | 8/10 | 3581 days | 2% |
| Alex Macdonald | 10/10 | 3595 days | 2% |
| Glinys Weller | 10/10 | 3613 days | 1% |
| Laura Daly | 10/10 | 3616 days | 1% |
| Stephanie Mouat | 9/10 | 3626 days | 1% |
| Sam Brydon | 10/10 | 3626 days | 1% |
| Yung Ok Yoo | 8/10 | 3628 days | 1% |
| Sarah Gurney | 8/10 | 3656 days | 1% |
| Janelle Sterling | 10/10 | 3685 days | 1% |
| Thijs Zaadnoordijk | 10/10 | 3687 days | 1% |
| Flurg McSpong | 10/10 | 3718 days | 1% |
| Mary Foster | 10/10 | 3748 days | 1% |
| Viki Ziemba | 10/10 | 3749 days | 1% |
| Jan mentink | 9/10 | 3774 days | 1% |
| Jan Mentink | 10/10 | 3776 days | 1% |
| Jane Monro | 10/10 | 3810 days | 1% |
| Sally Smith | 10/10 | 3840 days | 1% |
| Mark Sandbrook | 10/10 | 3901 days | 1% |
| Andrew Jones | 8/10 | 3932 days | 1% |
| Christine Andersen | 10/10 | 3932 days | 1% |
| Jan Collins | 10/10 | 3951 days | 1% |
| Andrew Stace | 10/10 | 3991 days | 1% |
| Christian Roerig | 10/10 | 3991 days | 1% |
| Elham Isari | 10/10 | 4042 days | 0% |
| SUE COLEMAN | 9/10 | 4052 days | 1% |
| Sidney Stokkers | 9/10 | 4083 days | 1% |
| Derek van Niekerk | 10/10 | 4145 days | 0% |
| Andrew Kermode | 10/10 | 4176 days | 0% |
| Michelle K | 10/10 | 4237 days | 0% |
| Eve Clemens | 10/10 | 4237 days | 0% |
| Ara Moore-Tuwhangai | 10/10 | 4237 days | 0% |
| Mark Ovens | 10/10 | 4267 days | 0% |
| Heike Heller | 9/10 | 4276 days | 0% |
| Walter Neff | 10/10 | 4326 days | 0% |
| Marianne Bergstrøm Matzen | 10/10 | 4357 days | 0% |
| Susan Kirkham | 10/10 | 4357 days | 0% |
| Simon Heffer | 10/10 | 4357 days | 0% |
| Paul Wood | 9/10 | 4388 days | 1% |
| griff griffiths | 9/10 | 4388 days | 1% |
| J Murphy | 9/10 | 4418 days | 1% |
| Kiwix3 | 10/10 | 4449 days | 1% |
| I & K Urquhart | 10/10 | 4510 days | 1% |
| Gary Greenwell | 10/10 | 4541 days | 1% |
| Pierre Cinquin | 9/10 | 4590 days | 1% |
| Chris Quarre | 10/10 | 4602 days | 1% |
| M Morgan | 10/10 | 4632 days | 1% |
| Grantygrant | 10/10 | 4632 days | 1% |
| Ted Pointing | 10/10 | 4632 days | 1% |
| Ron Stenhouse | 10/10 | 4632 days | 1% |
| Elizabeth Stenhouse | 10/10 | 4632 days | 1% |
| Peti 10 | 10/10 | 4663 days | 1% |
| Julian Roots | 9/10 | 4663 days | 1% |
| M Branche | 9/10 | 4665 days | 1% |
| Malgorzata | 10/10 | 4667 days | 1% |
| Michal | 10/10 | 4667 days | 1% |
| Przemystaw Tymizyszyn | 10/10 | 4667 days | 1% |
| brian barran | 9/10 | 4691 days | 1% |
| Nigel Williams | 10/10 | 4722 days | 1% |
| William Notcutt | 10/10 | 4722 days | 1% |
| Moni Sangoi | 9/10 | 4722 days | 1% |
| paulchris | 10/10 | 4753 days | 1% |
| doepie277 | 10/10 | 4753 days | 1% |
| Frank and Suzanne | 9/10 | 4753 days | 1% |
| Alex Laidlaw | 10/10 | 4760 days | 1% |
| gigi29 | 10/10 | 4783 days | 1% |
| Anthony Croton | 10/10 | 4814 days | 1% |
| CollyLuke | 10/10 | 4844 days | 1% |
| Ryan J | 10/10 | 4844 days | 1% |
| sueadegizmo | 10/10 | 4936 days | 1% |
| Carlin | 10/10 | 4936 days | 1% |
| Adam_Heath | 10/10 | 4936 days | 1% |
| Waldo Andersen | 10/10 | 4997 days | 1% |
| Daniel Patricia | 10/10 | 5031 days | 1% |
| Mike & Julia Stone | 10/10 | 5033 days | 1% |
| Bottoms | 9/10 | 5038 days | 1% |
| Hazel & Alan Damerell | 10/10 | 5039 days | 1% |
| Dieter Mangold | 9/10 | 5040 days | 1% |
| Lyn Deavin | 8/10 | 5040 days | 1% |
| Robert McIlraith | 10/10 | 5043 days | 1% |
| Marian Stolker | 10/10 | 5044 days | 1% |
| elaineandbob | 10/10 | 5057 days | 1% |
| Berry | 10/10 | 5130 days | 1% |
| Richard Lechevallier | 10/10 | 5136 days | 1% |
| qofd | 10/10 | 5333 days | 1% |
| Stephen Hunt | 10/10 | 5359 days | 1% |
| Weez18 | 10/10 | 5363 days | 1% |
| Karin Kueng | 10/10 | 5382 days | 1% |
| bryfrance | 10/10 | 5384 days | 1% |
| Ellie Thompson | 10/10 | 5386 days | 1% |
| Diane Johnston | 9/10 | 5387 days | 1% |
| Beat & Connie | 10/10 | 5388 days | 1% |
| Patrick Schaad | 9/10 | 5388 days | 1% |
| Adrian Beckett | 10/10 | 5390 days | 1% |
| Simon Vickers | 10/10 | 5393 days | 1% |
| Pein van Nosrt | 9/10 | 5393 days | 1% |
| LandJ | 9/10 | 5394 days | 1% |
| Eva Bock | 9/10 | 5397 days | 1% |
| Plomp | 9/10 | 5398 days | 1% |
| Eva Stauderova | 10/10 | 5413 days | 1% |
| Robert Smith | 10/10 | 5413 days | 1% |
| Bas Geerts | 9/10 | 5415 days | 1% |
| Derek Archibald | 9/10 | 5415 days | 1% |
| Kiefer Osterrieder | 10/10 | 5417 days | 1% |
| John Winter | 9/10 | 5784 days | 1% |
| glenmh | 10/10 | 5787 days | 1% |
| Steve Canner | 8/10 | 5787 days | 1% |
| Anne Heriot | 10/10 | 5799 days | 1% |
| catdonjaime | 10/10 | 5842 days | 1% |
| CarolB | 10/10 | 6127 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Jacksons Retreat Campervan Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-3.97% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 42 days. However the Jacksons Retreat Campervan Holiday Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Jacksons Retreat Campervan Holiday Park experience has been adjusted for 195 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 192 | -3.91% |
| 193 | -3.93% |
| 194 | -3.95% |
| 195 | -3.97% |
| 196 | -3.99% |
| 197 | -4.01% |
| 198 | -4.03% |
| … | … |
Balancing Adjustment
1.82% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
87%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.