G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Jacksons Retreat Campervan Holiday Park.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
193 Valid Reviews
The Jacksons Retreat Campervan Holiday Park experience has a total of 198 reviews. There are 193 valid reviews that are included when calculating the ranking score and 5 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 193 valid reviews:
Rating | Count | Percentage | |
---|---|---|---|
10/10 | 133 |
|
69% |
9/10 | 40 |
|
21% |
8/10 | 13 |
|
7% |
7/10 | 0 |
|
0% |
6/10 | 0 |
|
0% |
5/10 | 2 |
|
1% |
4/10 | 0 |
|
0% |
3/10 | 1 |
|
1% |
2/10 | 0 |
|
0% |
1/10 | 4 |
|
2% |
93.83% Average
The raw data average (mean) for all the Jacksons Retreat Campervan Holiday Park valid reviews is 93.83% and is based on 193 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
45 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 193 valid reviews, the experience has 45 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 45 face-to-face reviews:
Rating | Count | Percentage | |
---|---|---|---|
10/10 | 30 |
|
67% |
9/10 | 14 |
|
31% |
8/10 | 1 |
|
2% |
7/10 | 0 |
|
0% |
6/10 | 0 |
|
0% |
5/10 | 0 |
|
0% |
4/10 | 0 |
|
0% |
3/10 | 0 |
|
0% |
2/10 | 0 |
|
0% |
1/10 | 0 |
|
0% |
96.44% Average
The raw data average (mean) for all the Jacksons Retreat Campervan Holiday Park face-to-face reviews is 96.44% and is based on 45 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
92.06%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
Reviewer | Rating | Age | Relative Weight |
---|---|---|---|
Glenda | 1/10 | 127 days | 42% |
Taylor | 10/10 | 250 days | 100% |
Ka Gill | 9/10 | 250 days | 99% |
Rachel | 10/10 | 340 days | 97% |
Jim Dodd | 10/10 | 371 days | 96% |
Paul | 1/10 | 371 days | 39% |
Chris | 8/10 | 432 days | 91% |
Andre Castro | 10/10 | 493 days | 89% |
Donna Harbidge | 10/10 | 493 days | 89% |
Kelsey | 10/10 | 585 days | 83% |
Christa | 10/10 | 585 days | 83% |
J. Roesener | 10/10 | 616 days | 81% |
Maggie Hirt | 10/10 | 616 days | 81% |
小B | 9/10 | 646 days | 78% |
Beswick Family | 10/10 | 646 days | 79% |
Kilee Leblanc | 10/10 | 646 days | 79% |
Daniel Bez | 10/10 | 646 days | 79% |
Marketa Sumara | 10/10 | 767 days | 69% |
Andy | 5/10 | 767 days | 53% |
Lottie | 10/10 | 981 days | 47% |
Eleanor and Keith | 10/10 | 1101 days | 36% |
Caitlin | 9/10 | 1407 days | 15% |
Hannah | 10/10 | 1619 days | 8% |
David | 10/10 | 1680 days | 6% |
Justin | 10/10 | 1772 days | 5% |
Robert Adler | 10/10 | 1772 days | 5% |
Liz Wade | 9/10 | 1801 days | 5% |
Mika Feng | 10/10 | 1832 days | 5% |
Natalie | 1/10 | 1832 days | 2% |
Adam | 8/10 | 1893 days | 5% |
Ayesha Solomon | 10/10 | 1893 days | 5% |
Adrian Macdonald | 9/10 | 1924 days | 5% |
Matilda | 10/10 | 2016 days | 5% |
David | 10/10 | 2107 days | 5% |
JM | 10/10 | 2107 days | 5% |
Sarah Everett | 10/10 | 2107 days | 5% |
kim thomas | 9/10 | 2138 days | 4% |
Botond Seres | 10/10 | 2138 days | 5% |
Sir Ed | 1/10 | 2166 days | 2% |
Lucinda | 10/10 | 2166 days | 4% |
Liz | 9/10 | 2197 days | 4% |
Jyoti | 3/10 | 2228 days | 2% |
Julie Barclay | 10/10 | 2228 days | 4% |
Scooper | 10/10 | 2319 days | 4% |
Jenny | 8/10 | 2442 days | 4% |
Antony Wilson | 10/10 | 2472 days | 4% |
S Becker | 10/10 | 2472 days | 4% |
Matt | 10/10 | 2472 days | 4% |
Antony Lewis | 10/10 | 2472 days | 4% |
Richard | 9/10 | 2472 days | 4% |
Boguslaw MAKIELLO | 10/10 | 2486 days | 3% |
Nathaniel Bond | 10/10 | 2501 days | 3% |
Carl Elliott | 10/10 | 2503 days | 4% |
Bob | 10/10 | 2503 days | 4% |
Nigel & Annie Dale | 10/10 | 2531 days | 4% |
Luis Vigil Vidal | 10/10 | 2545 days | 3% |
Helen Bond | 10/10 | 2562 days | 4% |
Eversons | 9/10 | 2562 days | 4% |
Maggie Crowe | 10/10 | 2578 days | 4% |
Thomas Krasowski | 10/10 | 2580 days | 4% |
Joe Barnett | 10/10 | 2602 days | 4% |
Samantha Brewin | 10/10 | 2634 days | 3% |
Jozef Pinkerton | 10/10 | 2674 days | 3% |
Andy Dearman | 10/10 | 2704 days | 3% |
Yee Ling Teo | 10/10 | 2815 days | 3% |
Belinda Clarke | 10/10 | 2841 days | 3% |
Jason Perks | 9/10 | 2874 days | 3% |
Peter Armstrong | 9/10 | 2896 days | 3% |
Victoria Strong | 10/10 | 2925 days | 3% |
Rebecca Lindsey | 8/10 | 2927 days | 3% |
Shelley Warkentin | 9/10 | 2958 days | 3% |
Andries Lubbe | 10/10 | 2988 days | 3% |
S Webb | 10/10 | 2988 days | 3% |
Rik Wiel | 9/10 | 3009 days | 3% |
Edward De Sousa | 10/10 | 3064 days | 3% |
Stuart Jeffrey | 9/10 | 3080 days | 3% |
Cameron Page | 10/10 | 3114 days | 3% |
Michelle Cheyne | 10/10 | 3138 days | 2% |
Anshuman Bhagwat | 5/10 | 3141 days | 2% |
Jennifer Ellis | 8/10 | 3151 days | 2% |
Bill Priddy | 8/10 | 3233 days | 2% |
Belinda Horn | 10/10 | 3233 days | 2% |
Ann-Catherine Deblon | 9/10 | 3235 days | 2% |
Helena Bond | 8/10 | 3238 days | 2% |
Jane Louise Stokes | 8/10 | 3247 days | 2% |
Alex Macdonald | 10/10 | 3262 days | 2% |
Glinys Weller | 10/10 | 3279 days | 2% |
Laura Daly | 10/10 | 3282 days | 2% |
Stephanie Mouat | 9/10 | 3293 days | 2% |
Sam Brydon | 10/10 | 3293 days | 2% |
Yung Ok Yoo | 8/10 | 3294 days | 2% |
Sarah Gurney | 8/10 | 3322 days | 2% |
Janelle Sterling | 10/10 | 3351 days | 2% |
Thijs Zaadnoordijk | 10/10 | 3354 days | 2% |
Flurg McSpong | 10/10 | 3385 days | 2% |
Mary Foster | 10/10 | 3415 days | 2% |
Viki Ziemba | 10/10 | 3415 days | 2% |
Jan mentink | 9/10 | 3440 days | 2% |
Jan Mentink | 10/10 | 3442 days | 2% |
Jane Monro | 10/10 | 3477 days | 2% |
Sally Smith | 10/10 | 3506 days | 2% |
Mark Sandbrook | 10/10 | 3568 days | 2% |
Andrew Jones | 8/10 | 3599 days | 2% |
Christine Andersen | 10/10 | 3599 days | 2% |
Jan Collins | 10/10 | 3617 days | 2% |
Andrew Stace | 10/10 | 3658 days | 1% |
Christian Roerig | 10/10 | 3658 days | 1% |
Elham Isari | 10/10 | 3708 days | 1% |
SUE COLEMAN | 9/10 | 3719 days | 1% |
Sidney Stokkers | 9/10 | 3750 days | 1% |
Derek van Niekerk | 10/10 | 3811 days | 1% |
Andrew Kermode | 10/10 | 3842 days | 1% |
Michelle K | 10/10 | 3903 days | 1% |
Eve Clemens | 10/10 | 3903 days | 1% |
Ara Moore-Tuwhangai | 10/10 | 3903 days | 1% |
Mark Ovens | 10/10 | 3933 days | 1% |
Heike Heller | 9/10 | 3942 days | 1% |
Walter Neff | 10/10 | 3992 days | 1% |
Marianne Bergstrøm Matzen | 10/10 | 4023 days | 1% |
Susan Kirkham | 10/10 | 4023 days | 1% |
Simon Heffer | 10/10 | 4023 days | 1% |
Paul Wood | 9/10 | 4054 days | 1% |
griff griffiths | 9/10 | 4054 days | 1% |
J Murphy | 9/10 | 4084 days | 1% |
Kiwix3 | 10/10 | 4115 days | 0% |
I & K Urquhart | 10/10 | 4176 days | 0% |
Gary Greenwell | 10/10 | 4207 days | 0% |
Pierre Cinquin | 9/10 | 4256 days | 0% |
Chris Quarre | 10/10 | 4268 days | 0% |
M Morgan | 10/10 | 4298 days | 0% |
Grantygrant | 10/10 | 4298 days | 0% |
Ted Pointing | 10/10 | 4298 days | 0% |
Ron Stenhouse | 10/10 | 4298 days | 0% |
Elizabeth Stenhouse | 10/10 | 4298 days | 0% |
Peti 10 | 10/10 | 4329 days | 0% |
Julian Roots | 9/10 | 4329 days | 0% |
M Branche | 9/10 | 4331 days | 0% |
Malgorzata | 10/10 | 4333 days | 0% |
Michal | 10/10 | 4333 days | 0% |
Przemystaw Tymizyszyn | 10/10 | 4333 days | 0% |
brian barran | 9/10 | 4357 days | 0% |
Nigel Williams | 10/10 | 4388 days | 1% |
William Notcutt | 10/10 | 4388 days | 1% |
Moni Sangoi | 9/10 | 4388 days | 1% |
paulchris | 10/10 | 4419 days | 1% |
doepie277 | 10/10 | 4419 days | 1% |
Frank and Suzanne | 9/10 | 4419 days | 1% |
Alex Laidlaw | 10/10 | 4426 days | 1% |
gigi29 | 10/10 | 4449 days | 1% |
Anthony Croton | 10/10 | 4480 days | 1% |
CollyLuke | 10/10 | 4510 days | 1% |
Ryan J | 10/10 | 4510 days | 1% |
sueadegizmo | 10/10 | 4602 days | 1% |
Carlin | 10/10 | 4602 days | 1% |
Adam_Heath | 10/10 | 4602 days | 1% |
Waldo Andersen | 10/10 | 4663 days | 1% |
Daniel Patricia | 10/10 | 4697 days | 1% |
Mike & Julia Stone | 10/10 | 4699 days | 1% |
Bottoms | 9/10 | 4704 days | 1% |
Hazel & Alan Damerell | 10/10 | 4705 days | 1% |
Dieter Mangold | 9/10 | 4706 days | 1% |
Lyn Deavin | 8/10 | 4706 days | 1% |
Robert McIlraith | 10/10 | 4709 days | 1% |
Marian Stolker | 10/10 | 4710 days | 1% |
elaineandbob | 10/10 | 4723 days | 1% |
Berry | 10/10 | 4796 days | 1% |
Richard Lechevallier | 10/10 | 4802 days | 1% |
qofd | 10/10 | 4999 days | 1% |
Stephen Hunt | 10/10 | 5025 days | 1% |
Weez18 | 10/10 | 5029 days | 1% |
Karin Kueng | 10/10 | 5048 days | 1% |
bryfrance | 10/10 | 5050 days | 1% |
Ellie Thompson | 10/10 | 5052 days | 1% |
Diane Johnston | 9/10 | 5053 days | 1% |
Beat & Connie | 10/10 | 5054 days | 1% |
Patrick Schaad | 9/10 | 5054 days | 1% |
Adrian Beckett | 10/10 | 5056 days | 1% |
Simon Vickers | 10/10 | 5059 days | 1% |
Pein van Nosrt | 9/10 | 5059 days | 1% |
LandJ | 9/10 | 5060 days | 1% |
Eva Bock | 9/10 | 5063 days | 1% |
Plomp | 9/10 | 5064 days | 1% |
Eva Stauderova | 10/10 | 5079 days | 1% |
Robert Smith | 10/10 | 5079 days | 1% |
Bas Geerts | 9/10 | 5081 days | 1% |
Derek Archibald | 9/10 | 5081 days | 1% |
Kiefer Osterrieder | 10/10 | 5083 days | 1% |
John Winter | 9/10 | 5450 days | 1% |
glenmh | 10/10 | 5453 days | 1% |
Steve Canner | 8/10 | 5453 days | 1% |
Anne Heriot | 10/10 | 5465 days | 1% |
catdonjaime | 10/10 | 5508 days | 1% |
CarolB | 10/10 | 5793 days | 1% |
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Jacksons Retreat Campervan Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.
-2.26% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 42 days. However the Jacksons Retreat Campervan Holiday Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Jacksons Retreat Campervan Holiday Park experience has been adjusted for 112 days. Adjustments are according to the following table.
Days | Adjustment |
---|---|
… | … |
109 | -2.20% |
110 | -2.22% |
111 | -2.24% |
112 | -2.26% |
113 | -2.28% |
114 | -2.30% |
115 | -2.32% |
… | … |
1.03% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
91%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.