Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Jacksons Retreat Campervan Holiday Park.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Jacksons Retreat Campervan Holiday Park
Valid Reviews
193 Valid Reviews
The Jacksons Retreat Campervan Holiday Park experience has a total of 198 reviews. There are 193 valid reviews that are included when calculating the ranking score and 5 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 193 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 133 |
|
69% |
| 9/10 | 40 |
|
21% |
| 8/10 | 13 |
|
7% |
| 7/10 | 0 |
|
0% |
| 6/10 | 0 |
|
0% |
| 5/10 | 2 |
|
1% |
| 4/10 | 0 |
|
0% |
| 3/10 | 1 |
|
1% |
| 2/10 | 0 |
|
0% |
| 1/10 | 4 |
|
2% |
93.83% Average
The raw data average (mean) for all the Jacksons Retreat Campervan Holiday Park valid reviews is 93.83% and is based on 193 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
45 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 193 valid reviews, the experience has 45 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 45 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 30 |
|
67% |
| 9/10 | 14 |
|
31% |
| 8/10 | 1 |
|
2% |
| 7/10 | 0 |
|
0% |
| 6/10 | 0 |
|
0% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
96.44% Average
The raw data average (mean) for all the Jacksons Retreat Campervan Holiday Park face-to-face reviews is 96.44% and is based on 45 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
92.15%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Glenda | 1/10 | 62 days | 41% |
| Taylor | 10/10 | 185 days | 100% |
| Ka Gill | 9/10 | 185 days | 99% |
| Rachel | 10/10 | 275 days | 98% |
| Jim Dodd | 10/10 | 306 days | 97% |
| Paul | 1/10 | 306 days | 39% |
| Chris | 8/10 | 367 days | 92% |
| Andre Castro | 10/10 | 428 days | 91% |
| Donna Harbidge | 10/10 | 428 days | 91% |
| Kelsey | 10/10 | 520 days | 86% |
| Christa | 10/10 | 520 days | 86% |
| J. Roesener | 10/10 | 551 days | 84% |
| Maggie Hirt | 10/10 | 551 days | 84% |
| 小B | 9/10 | 581 days | 82% |
| Beswick Family | 10/10 | 581 days | 82% |
| Kilee Leblanc | 10/10 | 581 days | 82% |
| Daniel Bez | 10/10 | 581 days | 82% |
| Marketa Sumara | 10/10 | 702 days | 73% |
| Andy | 5/10 | 702 days | 56% |
| Lottie | 10/10 | 916 days | 53% |
| Eleanor and Keith | 10/10 | 1036 days | 41% |
| Caitlin | 9/10 | 1342 days | 18% |
| Hannah | 10/10 | 1554 days | 9% |
| David | 10/10 | 1615 days | 8% |
| Justin | 10/10 | 1707 days | 6% |
| Robert Adler | 10/10 | 1707 days | 6% |
| Liz Wade | 9/10 | 1736 days | 5% |
| Mika Feng | 10/10 | 1767 days | 5% |
| Natalie | 1/10 | 1767 days | 2% |
| Adam | 8/10 | 1828 days | 5% |
| Ayesha Solomon | 10/10 | 1828 days | 5% |
| Adrian Macdonald | 9/10 | 1859 days | 5% |
| Matilda | 10/10 | 1951 days | 5% |
| David | 10/10 | 2042 days | 5% |
| JM | 10/10 | 2042 days | 5% |
| Sarah Everett | 10/10 | 2042 days | 5% |
| kim thomas | 9/10 | 2073 days | 5% |
| Botond Seres | 10/10 | 2073 days | 5% |
| Sir Ed | 1/10 | 2101 days | 2% |
| Lucinda | 10/10 | 2101 days | 5% |
| Liz | 9/10 | 2132 days | 4% |
| Jyoti | 3/10 | 2163 days | 2% |
| Julie Barclay | 10/10 | 2163 days | 4% |
| Scooper | 10/10 | 2254 days | 4% |
| Jenny | 8/10 | 2377 days | 4% |
| Antony Wilson | 10/10 | 2407 days | 4% |
| S Becker | 10/10 | 2407 days | 4% |
| Matt | 10/10 | 2407 days | 4% |
| Antony Lewis | 10/10 | 2407 days | 4% |
| Richard | 9/10 | 2407 days | 4% |
| Boguslaw MAKIELLO | 10/10 | 2421 days | 3% |
| Nathaniel Bond | 10/10 | 2436 days | 3% |
| Carl Elliott | 10/10 | 2438 days | 4% |
| Bob | 10/10 | 2438 days | 4% |
| Nigel & Annie Dale | 10/10 | 2466 days | 4% |
| Luis Vigil Vidal | 10/10 | 2480 days | 3% |
| Helen Bond | 10/10 | 2497 days | 4% |
| Eversons | 9/10 | 2497 days | 4% |
| Maggie Crowe | 10/10 | 2513 days | 4% |
| Thomas Krasowski | 10/10 | 2515 days | 4% |
| Joe Barnett | 10/10 | 2537 days | 4% |
| Samantha Brewin | 10/10 | 2569 days | 4% |
| Jozef Pinkerton | 10/10 | 2609 days | 3% |
| Andy Dearman | 10/10 | 2639 days | 3% |
| Yee Ling Teo | 10/10 | 2750 days | 3% |
| Belinda Clarke | 10/10 | 2776 days | 3% |
| Jason Perks | 9/10 | 2809 days | 3% |
| Peter Armstrong | 9/10 | 2831 days | 3% |
| Victoria Strong | 10/10 | 2860 days | 3% |
| Rebecca Lindsey | 8/10 | 2862 days | 3% |
| Shelley Warkentin | 9/10 | 2893 days | 3% |
| Andries Lubbe | 10/10 | 2923 days | 3% |
| S Webb | 10/10 | 2923 days | 3% |
| Rik Wiel | 9/10 | 2944 days | 3% |
| Edward De Sousa | 10/10 | 2999 days | 3% |
| Stuart Jeffrey | 9/10 | 3015 days | 3% |
| Cameron Page | 10/10 | 3049 days | 3% |
| Michelle Cheyne | 10/10 | 3073 days | 3% |
| Anshuman Bhagwat | 5/10 | 3076 days | 2% |
| Jennifer Ellis | 8/10 | 3086 days | 2% |
| Bill Priddy | 8/10 | 3168 days | 2% |
| Belinda Horn | 10/10 | 3168 days | 2% |
| Ann-Catherine Deblon | 9/10 | 3170 days | 2% |
| Helena Bond | 8/10 | 3173 days | 2% |
| Jane Louise Stokes | 8/10 | 3182 days | 2% |
| Alex Macdonald | 10/10 | 3197 days | 2% |
| Glinys Weller | 10/10 | 3214 days | 2% |
| Laura Daly | 10/10 | 3217 days | 2% |
| Stephanie Mouat | 9/10 | 3228 days | 2% |
| Sam Brydon | 10/10 | 3228 days | 2% |
| Yung Ok Yoo | 8/10 | 3229 days | 2% |
| Sarah Gurney | 8/10 | 3257 days | 2% |
| Janelle Sterling | 10/10 | 3286 days | 2% |
| Thijs Zaadnoordijk | 10/10 | 3289 days | 2% |
| Flurg McSpong | 10/10 | 3320 days | 2% |
| Mary Foster | 10/10 | 3350 days | 2% |
| Viki Ziemba | 10/10 | 3350 days | 2% |
| Jan mentink | 9/10 | 3375 days | 2% |
| Jan Mentink | 10/10 | 3377 days | 2% |
| Jane Monro | 10/10 | 3412 days | 2% |
| Sally Smith | 10/10 | 3441 days | 2% |
| Mark Sandbrook | 10/10 | 3503 days | 2% |
| Andrew Jones | 8/10 | 3534 days | 2% |
| Christine Andersen | 10/10 | 3534 days | 2% |
| Jan Collins | 10/10 | 3552 days | 2% |
| Andrew Stace | 10/10 | 3593 days | 2% |
| Christian Roerig | 10/10 | 3593 days | 2% |
| Elham Isari | 10/10 | 3643 days | 1% |
| SUE COLEMAN | 9/10 | 3654 days | 1% |
| Sidney Stokkers | 9/10 | 3685 days | 1% |
| Derek van Niekerk | 10/10 | 3746 days | 1% |
| Andrew Kermode | 10/10 | 3777 days | 1% |
| Michelle K | 10/10 | 3838 days | 1% |
| Eve Clemens | 10/10 | 3838 days | 1% |
| Ara Moore-Tuwhangai | 10/10 | 3838 days | 1% |
| Mark Ovens | 10/10 | 3868 days | 1% |
| Heike Heller | 9/10 | 3877 days | 1% |
| Walter Neff | 10/10 | 3927 days | 1% |
| Marianne Bergstrøm Matzen | 10/10 | 3958 days | 1% |
| Susan Kirkham | 10/10 | 3958 days | 1% |
| Simon Heffer | 10/10 | 3958 days | 1% |
| Paul Wood | 9/10 | 3989 days | 1% |
| griff griffiths | 9/10 | 3989 days | 1% |
| J Murphy | 9/10 | 4019 days | 1% |
| Kiwix3 | 10/10 | 4050 days | 1% |
| I & K Urquhart | 10/10 | 4111 days | 0% |
| Gary Greenwell | 10/10 | 4142 days | 0% |
| Pierre Cinquin | 9/10 | 4191 days | 0% |
| Chris Quarre | 10/10 | 4203 days | 0% |
| M Morgan | 10/10 | 4233 days | 0% |
| Grantygrant | 10/10 | 4233 days | 0% |
| Ted Pointing | 10/10 | 4233 days | 0% |
| Ron Stenhouse | 10/10 | 4233 days | 0% |
| Elizabeth Stenhouse | 10/10 | 4233 days | 0% |
| Peti 10 | 10/10 | 4264 days | 0% |
| Julian Roots | 9/10 | 4264 days | 0% |
| M Branche | 9/10 | 4266 days | 0% |
| Malgorzata | 10/10 | 4268 days | 0% |
| Michal | 10/10 | 4268 days | 0% |
| Przemystaw Tymizyszyn | 10/10 | 4268 days | 0% |
| brian barran | 9/10 | 4292 days | 0% |
| Nigel Williams | 10/10 | 4323 days | 0% |
| William Notcutt | 10/10 | 4323 days | 0% |
| Moni Sangoi | 9/10 | 4323 days | 0% |
| paulchris | 10/10 | 4354 days | 0% |
| doepie277 | 10/10 | 4354 days | 0% |
| Frank and Suzanne | 9/10 | 4354 days | 0% |
| Alex Laidlaw | 10/10 | 4361 days | 0% |
| gigi29 | 10/10 | 4384 days | 1% |
| Anthony Croton | 10/10 | 4415 days | 1% |
| CollyLuke | 10/10 | 4445 days | 1% |
| Ryan J | 10/10 | 4445 days | 1% |
| sueadegizmo | 10/10 | 4537 days | 1% |
| Carlin | 10/10 | 4537 days | 1% |
| Adam_Heath | 10/10 | 4537 days | 1% |
| Waldo Andersen | 10/10 | 4598 days | 1% |
| Daniel Patricia | 10/10 | 4632 days | 1% |
| Mike & Julia Stone | 10/10 | 4634 days | 1% |
| Bottoms | 9/10 | 4639 days | 1% |
| Hazel & Alan Damerell | 10/10 | 4640 days | 1% |
| Dieter Mangold | 9/10 | 4641 days | 1% |
| Lyn Deavin | 8/10 | 4641 days | 1% |
| Robert McIlraith | 10/10 | 4644 days | 1% |
| Marian Stolker | 10/10 | 4645 days | 1% |
| elaineandbob | 10/10 | 4658 days | 1% |
| Berry | 10/10 | 4731 days | 1% |
| Richard Lechevallier | 10/10 | 4737 days | 1% |
| qofd | 10/10 | 4934 days | 1% |
| Stephen Hunt | 10/10 | 4960 days | 1% |
| Weez18 | 10/10 | 4964 days | 1% |
| Karin Kueng | 10/10 | 4983 days | 1% |
| bryfrance | 10/10 | 4985 days | 1% |
| Ellie Thompson | 10/10 | 4987 days | 1% |
| Diane Johnston | 9/10 | 4988 days | 1% |
| Beat & Connie | 10/10 | 4989 days | 1% |
| Patrick Schaad | 9/10 | 4989 days | 1% |
| Adrian Beckett | 10/10 | 4991 days | 1% |
| Simon Vickers | 10/10 | 4994 days | 1% |
| Pein van Nosrt | 9/10 | 4994 days | 1% |
| LandJ | 9/10 | 4995 days | 1% |
| Eva Bock | 9/10 | 4998 days | 1% |
| Plomp | 9/10 | 4999 days | 1% |
| Eva Stauderova | 10/10 | 5014 days | 1% |
| Robert Smith | 10/10 | 5014 days | 1% |
| Bas Geerts | 9/10 | 5016 days | 1% |
| Derek Archibald | 9/10 | 5016 days | 1% |
| Kiefer Osterrieder | 10/10 | 5018 days | 1% |
| John Winter | 9/10 | 5385 days | 1% |
| glenmh | 10/10 | 5388 days | 1% |
| Steve Canner | 8/10 | 5388 days | 1% |
| Anne Heriot | 10/10 | 5400 days | 1% |
| catdonjaime | 10/10 | 5443 days | 1% |
| CarolB | 10/10 | 5728 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Jacksons Retreat Campervan Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-0.93% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 49 days. However the Jacksons Retreat Campervan Holiday Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Jacksons Retreat Campervan Holiday Park experience has been adjusted for 48 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 45 | -0.87% |
| 46 | -0.89% |
| 47 | -0.91% |
| 48 | -0.93% |
| 49 | -0.95% |
| 50 | -0.97% |
| 51 | -0.99% |
| … | … |
Balancing Adjustment
0.84% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
92%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.