Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Jacksons Retreat Campervan Holiday Park.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Jacksons Retreat Campervan Holiday Park
Valid Reviews
197 Valid Reviews
The Jacksons Retreat Campervan Holiday Park experience has a total of 203 reviews. There are 197 valid reviews that are included when calculating the ranking score and 6 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 197 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 135 |
|
69% |
| 9/10 | 40 |
|
20% |
| 8/10 | 13 |
|
7% |
| 7/10 | 0 |
|
0% |
| 6/10 | 1 |
|
1% |
| 5/10 | 2 |
|
1% |
| 4/10 | 1 |
|
1% |
| 3/10 | 1 |
|
1% |
| 2/10 | 0 |
|
0% |
| 1/10 | 4 |
|
2% |
93.45% Average
The raw data average (mean) for all the Jacksons Retreat Campervan Holiday Park valid reviews is 93.45% and is based on 197 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
45 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 197 valid reviews, the experience has 45 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 45 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 30 |
|
67% |
| 9/10 | 14 |
|
31% |
| 8/10 | 1 |
|
2% |
| 7/10 | 0 |
|
0% |
| 6/10 | 0 |
|
0% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
96.44% Average
The raw data average (mean) for all the Jacksons Retreat Campervan Holiday Park face-to-face reviews is 96.44% and is based on 45 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
88.92%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Kane | 10/10 | 231 days | 100% |
| Susan Boyton | 10/10 | 231 days | 100% |
| Anna T | 4/10 | 261 days | 65% |
| Steve | 6/10 | 351 days | 83% |
| Glenda | 1/10 | 473 days | 37% |
| Taylor | 10/10 | 596 days | 82% |
| Ka Gill | 9/10 | 596 days | 81% |
| Rachel | 10/10 | 686 days | 75% |
| Jim Dodd | 10/10 | 717 days | 73% |
| Paul | 1/10 | 717 days | 30% |
| Chris | 8/10 | 778 days | 66% |
| Andre Castro | 10/10 | 839 days | 62% |
| Donna Harbidge | 10/10 | 839 days | 62% |
| Kelsey | 10/10 | 931 days | 52% |
| Christa | 10/10 | 931 days | 52% |
| J. Roesener | 10/10 | 962 days | 49% |
| Maggie Hirt | 10/10 | 962 days | 49% |
| 小B | 9/10 | 992 days | 46% |
| Beswick Family | 10/10 | 992 days | 46% |
| Kilee Leblanc | 10/10 | 992 days | 46% |
| Daniel Bez | 10/10 | 992 days | 46% |
| Marketa Sumara | 10/10 | 1113 days | 35% |
| Andy | 5/10 | 1113 days | 27% |
| Lottie | 10/10 | 1327 days | 20% |
| Eleanor and Keith | 10/10 | 1447 days | 14% |
| Caitlin | 9/10 | 1753 days | 5% |
| Hannah | 10/10 | 1965 days | 5% |
| David | 10/10 | 2026 days | 5% |
| Justin | 10/10 | 2118 days | 5% |
| Robert Adler | 10/10 | 2118 days | 5% |
| Liz Wade | 9/10 | 2146 days | 4% |
| Mika Feng | 10/10 | 2177 days | 4% |
| Natalie | 1/10 | 2178 days | 2% |
| Adam | 8/10 | 2239 days | 4% |
| Ayesha Solomon | 10/10 | 2239 days | 4% |
| Adrian Macdonald | 9/10 | 2269 days | 4% |
| Matilda | 10/10 | 2362 days | 4% |
| David | 10/10 | 2453 days | 4% |
| JM | 10/10 | 2453 days | 4% |
| Sarah Everett | 10/10 | 2453 days | 4% |
| kim thomas | 9/10 | 2484 days | 4% |
| Botond Seres | 10/10 | 2484 days | 4% |
| Sir Ed | 1/10 | 2511 days | 2% |
| Lucinda | 10/10 | 2512 days | 4% |
| Liz | 9/10 | 2543 days | 4% |
| Jyoti | 3/10 | 2574 days | 2% |
| Julie Barclay | 10/10 | 2574 days | 4% |
| Scooper | 10/10 | 2665 days | 3% |
| Jenny | 8/10 | 2788 days | 3% |
| Antony Wilson | 10/10 | 2817 days | 3% |
| S Becker | 10/10 | 2818 days | 3% |
| Matt | 10/10 | 2818 days | 3% |
| Antony Lewis | 10/10 | 2818 days | 3% |
| Richard | 9/10 | 2818 days | 3% |
| Boguslaw MAKIELLO | 10/10 | 2832 days | 2% |
| Nathaniel Bond | 10/10 | 2847 days | 2% |
| Carl Elliott | 10/10 | 2849 days | 3% |
| Bob | 10/10 | 2849 days | 3% |
| Nigel & Annie Dale | 10/10 | 2876 days | 3% |
| Luis Vigil Vidal | 10/10 | 2891 days | 2% |
| Helen Bond | 10/10 | 2908 days | 3% |
| Eversons | 9/10 | 2908 days | 3% |
| Maggie Crowe | 10/10 | 2924 days | 3% |
| Thomas Krasowski | 10/10 | 2926 days | 3% |
| Joe Barnett | 10/10 | 2948 days | 3% |
| Samantha Brewin | 10/10 | 2980 days | 3% |
| Jozef Pinkerton | 10/10 | 3020 days | 3% |
| Andy Dearman | 10/10 | 3050 days | 3% |
| Yee Ling Teo | 10/10 | 3161 days | 2% |
| Belinda Clarke | 10/10 | 3187 days | 2% |
| Jason Perks | 9/10 | 3220 days | 2% |
| Peter Armstrong | 9/10 | 3241 days | 2% |
| Victoria Strong | 10/10 | 3271 days | 2% |
| Rebecca Lindsey | 8/10 | 3272 days | 2% |
| Shelley Warkentin | 9/10 | 3303 days | 2% |
| Andries Lubbe | 10/10 | 3333 days | 2% |
| S Webb | 10/10 | 3333 days | 2% |
| Rik Wiel | 9/10 | 3355 days | 2% |
| Edward De Sousa | 10/10 | 3410 days | 2% |
| Stuart Jeffrey | 9/10 | 3425 days | 2% |
| Cameron Page | 10/10 | 3460 days | 2% |
| Michelle Cheyne | 10/10 | 3484 days | 2% |
| Anshuman Bhagwat | 5/10 | 3487 days | 1% |
| Jennifer Ellis | 8/10 | 3497 days | 2% |
| Bill Priddy | 8/10 | 3578 days | 2% |
| Belinda Horn | 10/10 | 3579 days | 2% |
| Ann-Catherine Deblon | 9/10 | 3581 days | 2% |
| Helena Bond | 8/10 | 3584 days | 2% |
| Jane Louise Stokes | 8/10 | 3593 days | 2% |
| Alex Macdonald | 10/10 | 3607 days | 2% |
| Glinys Weller | 10/10 | 3625 days | 2% |
| Laura Daly | 10/10 | 3628 days | 1% |
| Stephanie Mouat | 9/10 | 3638 days | 1% |
| Sam Brydon | 10/10 | 3638 days | 1% |
| Yung Ok Yoo | 8/10 | 3640 days | 1% |
| Sarah Gurney | 8/10 | 3668 days | 1% |
| Janelle Sterling | 10/10 | 3697 days | 1% |
| Thijs Zaadnoordijk | 10/10 | 3699 days | 1% |
| Flurg McSpong | 10/10 | 3730 days | 1% |
| Mary Foster | 10/10 | 3760 days | 1% |
| Viki Ziemba | 10/10 | 3761 days | 1% |
| Jan mentink | 9/10 | 3786 days | 1% |
| Jan Mentink | 10/10 | 3788 days | 1% |
| Jane Monro | 10/10 | 3822 days | 1% |
| Sally Smith | 10/10 | 3852 days | 1% |
| Mark Sandbrook | 10/10 | 3913 days | 1% |
| Andrew Jones | 8/10 | 3944 days | 1% |
| Christine Andersen | 10/10 | 3944 days | 1% |
| Jan Collins | 10/10 | 3963 days | 1% |
| Andrew Stace | 10/10 | 4003 days | 1% |
| Christian Roerig | 10/10 | 4003 days | 1% |
| Elham Isari | 10/10 | 4054 days | 1% |
| SUE COLEMAN | 9/10 | 4064 days | 1% |
| Sidney Stokkers | 9/10 | 4095 days | 1% |
| Derek van Niekerk | 10/10 | 4157 days | 0% |
| Andrew Kermode | 10/10 | 4188 days | 0% |
| Michelle K | 10/10 | 4249 days | 0% |
| Eve Clemens | 10/10 | 4249 days | 0% |
| Ara Moore-Tuwhangai | 10/10 | 4249 days | 0% |
| Mark Ovens | 10/10 | 4279 days | 0% |
| Heike Heller | 9/10 | 4288 days | 0% |
| Walter Neff | 10/10 | 4338 days | 0% |
| Marianne Bergstrøm Matzen | 10/10 | 4369 days | 0% |
| Susan Kirkham | 10/10 | 4369 days | 0% |
| Simon Heffer | 10/10 | 4369 days | 0% |
| Paul Wood | 9/10 | 4400 days | 1% |
| griff griffiths | 9/10 | 4400 days | 1% |
| J Murphy | 9/10 | 4430 days | 1% |
| Kiwix3 | 10/10 | 4461 days | 1% |
| I & K Urquhart | 10/10 | 4522 days | 1% |
| Gary Greenwell | 10/10 | 4553 days | 1% |
| Pierre Cinquin | 9/10 | 4602 days | 1% |
| Chris Quarre | 10/10 | 4614 days | 1% |
| M Morgan | 10/10 | 4644 days | 1% |
| Grantygrant | 10/10 | 4644 days | 1% |
| Ted Pointing | 10/10 | 4644 days | 1% |
| Ron Stenhouse | 10/10 | 4644 days | 1% |
| Elizabeth Stenhouse | 10/10 | 4644 days | 1% |
| Peti 10 | 10/10 | 4675 days | 1% |
| Julian Roots | 9/10 | 4675 days | 1% |
| M Branche | 9/10 | 4677 days | 1% |
| Malgorzata | 10/10 | 4679 days | 1% |
| Michal | 10/10 | 4679 days | 1% |
| Przemystaw Tymizyszyn | 10/10 | 4679 days | 1% |
| brian barran | 9/10 | 4703 days | 1% |
| Nigel Williams | 10/10 | 4734 days | 1% |
| William Notcutt | 10/10 | 4734 days | 1% |
| Moni Sangoi | 9/10 | 4734 days | 1% |
| paulchris | 10/10 | 4765 days | 1% |
| doepie277 | 10/10 | 4765 days | 1% |
| Frank and Suzanne | 9/10 | 4765 days | 1% |
| Alex Laidlaw | 10/10 | 4772 days | 1% |
| gigi29 | 10/10 | 4795 days | 1% |
| Anthony Croton | 10/10 | 4826 days | 1% |
| CollyLuke | 10/10 | 4856 days | 1% |
| Ryan J | 10/10 | 4856 days | 1% |
| sueadegizmo | 10/10 | 4948 days | 1% |
| Carlin | 10/10 | 4948 days | 1% |
| Adam_Heath | 10/10 | 4948 days | 1% |
| Waldo Andersen | 10/10 | 5009 days | 1% |
| Daniel Patricia | 10/10 | 5043 days | 1% |
| Mike & Julia Stone | 10/10 | 5045 days | 1% |
| Bottoms | 9/10 | 5050 days | 1% |
| Hazel & Alan Damerell | 10/10 | 5051 days | 1% |
| Dieter Mangold | 9/10 | 5052 days | 1% |
| Lyn Deavin | 8/10 | 5052 days | 1% |
| Robert McIlraith | 10/10 | 5055 days | 1% |
| Marian Stolker | 10/10 | 5056 days | 1% |
| elaineandbob | 10/10 | 5069 days | 1% |
| Berry | 10/10 | 5142 days | 1% |
| Richard Lechevallier | 10/10 | 5148 days | 1% |
| qofd | 10/10 | 5345 days | 1% |
| Stephen Hunt | 10/10 | 5371 days | 1% |
| Weez18 | 10/10 | 5375 days | 1% |
| Karin Kueng | 10/10 | 5394 days | 1% |
| bryfrance | 10/10 | 5396 days | 1% |
| Ellie Thompson | 10/10 | 5398 days | 1% |
| Diane Johnston | 9/10 | 5399 days | 1% |
| Beat & Connie | 10/10 | 5400 days | 1% |
| Patrick Schaad | 9/10 | 5400 days | 1% |
| Adrian Beckett | 10/10 | 5402 days | 1% |
| Simon Vickers | 10/10 | 5405 days | 1% |
| Pein van Nosrt | 9/10 | 5405 days | 1% |
| LandJ | 9/10 | 5406 days | 1% |
| Eva Bock | 9/10 | 5409 days | 1% |
| Plomp | 9/10 | 5410 days | 1% |
| Eva Stauderova | 10/10 | 5425 days | 1% |
| Robert Smith | 10/10 | 5425 days | 1% |
| Bas Geerts | 9/10 | 5427 days | 1% |
| Derek Archibald | 9/10 | 5427 days | 1% |
| Kiefer Osterrieder | 10/10 | 5429 days | 1% |
| John Winter | 9/10 | 5796 days | 1% |
| glenmh | 10/10 | 5799 days | 1% |
| Steve Canner | 8/10 | 5799 days | 1% |
| Anne Heriot | 10/10 | 5811 days | 1% |
| catdonjaime | 10/10 | 5854 days | 1% |
| CarolB | 10/10 | 6139 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Jacksons Retreat Campervan Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-4.05% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 42 days. However the Jacksons Retreat Campervan Holiday Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Jacksons Retreat Campervan Holiday Park experience has been adjusted for 200 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 197 | -3.99% |
| 198 | -4.01% |
| 199 | -4.03% |
| 200 | -4.05% |
| 201 | -4.07% |
| 202 | -4.09% |
| 203 | -4.11% |
| … | … |
Balancing Adjustment
1.85% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
87%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.