G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Jacksons Retreat Campervan Holiday Park.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Jacksons Retreat Campervan Holiday Park
Valid Reviews
193 Valid Reviews
The Jacksons Retreat Campervan Holiday Park experience has a total of 198 reviews. There are 193 valid reviews that are included when calculating the ranking score and 5 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 193 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 133 |
|
69% |
| 9/10 | 40 |
|
21% |
| 8/10 | 13 |
|
7% |
| 7/10 | 0 |
|
0% |
| 6/10 | 0 |
|
0% |
| 5/10 | 2 |
|
1% |
| 4/10 | 0 |
|
0% |
| 3/10 | 1 |
|
1% |
| 2/10 | 0 |
|
0% |
| 1/10 | 4 |
|
2% |
93.83% Average
The raw data average (mean) for all the Jacksons Retreat Campervan Holiday Park valid reviews is 93.83% and is based on 193 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
45 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 193 valid reviews, the experience has 45 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 45 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 30 |
|
67% |
| 9/10 | 14 |
|
31% |
| 8/10 | 1 |
|
2% |
| 7/10 | 0 |
|
0% |
| 6/10 | 0 |
|
0% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
96.44% Average
The raw data average (mean) for all the Jacksons Retreat Campervan Holiday Park face-to-face reviews is 96.44% and is based on 45 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
92.12%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Glenda | 1/10 | 78 days | 41% |
| Taylor | 10/10 | 201 days | 100% |
| Ka Gill | 9/10 | 201 days | 99% |
| Rachel | 10/10 | 292 days | 97% |
| Jim Dodd | 10/10 | 323 days | 96% |
| Paul | 1/10 | 323 days | 39% |
| Chris | 8/10 | 384 days | 92% |
| Andre Castro | 10/10 | 444 days | 91% |
| Donna Harbidge | 10/10 | 444 days | 91% |
| Kelsey | 10/10 | 536 days | 86% |
| Christa | 10/10 | 536 days | 86% |
| J. Roesener | 10/10 | 567 days | 84% |
| Maggie Hirt | 10/10 | 567 days | 84% |
| 小B | 9/10 | 598 days | 81% |
| Beswick Family | 10/10 | 598 days | 81% |
| Kilee Leblanc | 10/10 | 598 days | 81% |
| Daniel Bez | 10/10 | 598 days | 81% |
| Marketa Sumara | 10/10 | 719 days | 72% |
| Andy | 5/10 | 719 days | 55% |
| Lottie | 10/10 | 932 days | 52% |
| Eleanor and Keith | 10/10 | 1053 days | 40% |
| Caitlin | 9/10 | 1359 days | 18% |
| Hannah | 10/10 | 1570 days | 9% |
| David | 10/10 | 1631 days | 7% |
| Justin | 10/10 | 1724 days | 6% |
| Robert Adler | 10/10 | 1724 days | 6% |
| Liz Wade | 9/10 | 1752 days | 5% |
| Mika Feng | 10/10 | 1783 days | 5% |
| Natalie | 1/10 | 1784 days | 2% |
| Adam | 8/10 | 1845 days | 5% |
| Ayesha Solomon | 10/10 | 1845 days | 5% |
| Adrian Macdonald | 9/10 | 1875 days | 5% |
| Matilda | 10/10 | 1967 days | 5% |
| David | 10/10 | 2059 days | 5% |
| JM | 10/10 | 2059 days | 5% |
| Sarah Everett | 10/10 | 2059 days | 5% |
| kim thomas | 9/10 | 2090 days | 5% |
| Botond Seres | 10/10 | 2090 days | 5% |
| Sir Ed | 1/10 | 2117 days | 2% |
| Lucinda | 10/10 | 2118 days | 5% |
| Liz | 9/10 | 2149 days | 4% |
| Jyoti | 3/10 | 2180 days | 2% |
| Julie Barclay | 10/10 | 2180 days | 4% |
| Scooper | 10/10 | 2270 days | 4% |
| Jenny | 8/10 | 2393 days | 4% |
| Antony Wilson | 10/10 | 2423 days | 4% |
| S Becker | 10/10 | 2424 days | 4% |
| Matt | 10/10 | 2424 days | 4% |
| Antony Lewis | 10/10 | 2424 days | 4% |
| Richard | 9/10 | 2424 days | 4% |
| Boguslaw MAKIELLO | 10/10 | 2438 days | 3% |
| Nathaniel Bond | 10/10 | 2453 days | 3% |
| Carl Elliott | 10/10 | 2455 days | 4% |
| Bob | 10/10 | 2455 days | 4% |
| Nigel & Annie Dale | 10/10 | 2482 days | 4% |
| Luis Vigil Vidal | 10/10 | 2497 days | 3% |
| Helen Bond | 10/10 | 2514 days | 4% |
| Eversons | 9/10 | 2514 days | 4% |
| Maggie Crowe | 10/10 | 2530 days | 4% |
| Thomas Krasowski | 10/10 | 2532 days | 4% |
| Joe Barnett | 10/10 | 2554 days | 4% |
| Samantha Brewin | 10/10 | 2586 days | 4% |
| Jozef Pinkerton | 10/10 | 2625 days | 4% |
| Andy Dearman | 10/10 | 2655 days | 3% |
| Yee Ling Teo | 10/10 | 2766 days | 3% |
| Belinda Clarke | 10/10 | 2793 days | 3% |
| Jason Perks | 9/10 | 2826 days | 3% |
| Peter Armstrong | 9/10 | 2847 days | 3% |
| Victoria Strong | 10/10 | 2877 days | 3% |
| Rebecca Lindsey | 8/10 | 2878 days | 3% |
| Shelley Warkentin | 9/10 | 2909 days | 3% |
| Andries Lubbe | 10/10 | 2939 days | 3% |
| S Webb | 10/10 | 2939 days | 3% |
| Rik Wiel | 9/10 | 2961 days | 3% |
| Edward De Sousa | 10/10 | 3015 days | 3% |
| Stuart Jeffrey | 9/10 | 3031 days | 3% |
| Cameron Page | 10/10 | 3065 days | 3% |
| Michelle Cheyne | 10/10 | 3089 days | 3% |
| Anshuman Bhagwat | 5/10 | 3092 days | 2% |
| Jennifer Ellis | 8/10 | 3102 days | 3% |
| Bill Priddy | 8/10 | 3184 days | 2% |
| Belinda Horn | 10/10 | 3185 days | 2% |
| Ann-Catherine Deblon | 9/10 | 3187 days | 2% |
| Helena Bond | 8/10 | 3190 days | 2% |
| Jane Louise Stokes | 8/10 | 3199 days | 2% |
| Alex Macdonald | 10/10 | 3213 days | 2% |
| Glinys Weller | 10/10 | 3231 days | 2% |
| Laura Daly | 10/10 | 3234 days | 2% |
| Stephanie Mouat | 9/10 | 3244 days | 2% |
| Sam Brydon | 10/10 | 3244 days | 2% |
| Yung Ok Yoo | 8/10 | 3246 days | 2% |
| Sarah Gurney | 8/10 | 3274 days | 2% |
| Janelle Sterling | 10/10 | 3303 days | 2% |
| Thijs Zaadnoordijk | 10/10 | 3305 days | 2% |
| Flurg McSpong | 10/10 | 3336 days | 2% |
| Mary Foster | 10/10 | 3366 days | 2% |
| Viki Ziemba | 10/10 | 3366 days | 2% |
| Jan mentink | 9/10 | 3391 days | 2% |
| Jan Mentink | 10/10 | 3393 days | 2% |
| Jane Monro | 10/10 | 3428 days | 2% |
| Sally Smith | 10/10 | 3457 days | 2% |
| Mark Sandbrook | 10/10 | 3519 days | 2% |
| Andrew Jones | 8/10 | 3550 days | 2% |
| Christine Andersen | 10/10 | 3550 days | 2% |
| Jan Collins | 10/10 | 3569 days | 2% |
| Andrew Stace | 10/10 | 3609 days | 2% |
| Christian Roerig | 10/10 | 3609 days | 2% |
| Elham Isari | 10/10 | 3660 days | 1% |
| SUE COLEMAN | 9/10 | 3670 days | 1% |
| Sidney Stokkers | 9/10 | 3701 days | 1% |
| Derek van Niekerk | 10/10 | 3762 days | 1% |
| Andrew Kermode | 10/10 | 3793 days | 1% |
| Michelle K | 10/10 | 3854 days | 1% |
| Eve Clemens | 10/10 | 3854 days | 1% |
| Ara Moore-Tuwhangai | 10/10 | 3854 days | 1% |
| Mark Ovens | 10/10 | 3885 days | 1% |
| Heike Heller | 9/10 | 3894 days | 1% |
| Walter Neff | 10/10 | 3944 days | 1% |
| Marianne Bergstrøm Matzen | 10/10 | 3975 days | 1% |
| Susan Kirkham | 10/10 | 3975 days | 1% |
| Simon Heffer | 10/10 | 3975 days | 1% |
| Paul Wood | 9/10 | 4006 days | 1% |
| griff griffiths | 9/10 | 4006 days | 1% |
| J Murphy | 9/10 | 4036 days | 1% |
| Kiwix3 | 10/10 | 4067 days | 1% |
| I & K Urquhart | 10/10 | 4127 days | 1% |
| Gary Greenwell | 10/10 | 4158 days | 0% |
| Pierre Cinquin | 9/10 | 4207 days | 0% |
| Chris Quarre | 10/10 | 4219 days | 0% |
| M Morgan | 10/10 | 4250 days | 0% |
| Grantygrant | 10/10 | 4250 days | 0% |
| Ted Pointing | 10/10 | 4250 days | 0% |
| Ron Stenhouse | 10/10 | 4250 days | 0% |
| Elizabeth Stenhouse | 10/10 | 4250 days | 0% |
| Peti 10 | 10/10 | 4281 days | 0% |
| Julian Roots | 9/10 | 4281 days | 0% |
| M Branche | 9/10 | 4283 days | 0% |
| Malgorzata | 10/10 | 4285 days | 0% |
| Michal | 10/10 | 4285 days | 0% |
| Przemystaw Tymizyszyn | 10/10 | 4285 days | 0% |
| brian barran | 9/10 | 4309 days | 0% |
| Nigel Williams | 10/10 | 4340 days | 0% |
| William Notcutt | 10/10 | 4340 days | 0% |
| Moni Sangoi | 9/10 | 4340 days | 0% |
| paulchris | 10/10 | 4371 days | 0% |
| doepie277 | 10/10 | 4371 days | 0% |
| Frank and Suzanne | 9/10 | 4371 days | 0% |
| Alex Laidlaw | 10/10 | 4378 days | 0% |
| gigi29 | 10/10 | 4401 days | 1% |
| Anthony Croton | 10/10 | 4432 days | 1% |
| CollyLuke | 10/10 | 4461 days | 1% |
| Ryan J | 10/10 | 4461 days | 1% |
| sueadegizmo | 10/10 | 4553 days | 1% |
| Carlin | 10/10 | 4553 days | 1% |
| Adam_Heath | 10/10 | 4553 days | 1% |
| Waldo Andersen | 10/10 | 4615 days | 1% |
| Daniel Patricia | 10/10 | 4649 days | 1% |
| Mike & Julia Stone | 10/10 | 4651 days | 1% |
| Bottoms | 9/10 | 4656 days | 1% |
| Hazel & Alan Damerell | 10/10 | 4657 days | 1% |
| Dieter Mangold | 9/10 | 4658 days | 1% |
| Lyn Deavin | 8/10 | 4658 days | 1% |
| Robert McIlraith | 10/10 | 4661 days | 1% |
| Marian Stolker | 10/10 | 4662 days | 1% |
| elaineandbob | 10/10 | 4675 days | 1% |
| Berry | 10/10 | 4748 days | 1% |
| Richard Lechevallier | 10/10 | 4754 days | 1% |
| qofd | 10/10 | 4950 days | 1% |
| Stephen Hunt | 10/10 | 4976 days | 1% |
| Weez18 | 10/10 | 4981 days | 1% |
| Karin Kueng | 10/10 | 5000 days | 1% |
| bryfrance | 10/10 | 5002 days | 1% |
| Ellie Thompson | 10/10 | 5004 days | 1% |
| Diane Johnston | 9/10 | 5005 days | 1% |
| Beat & Connie | 10/10 | 5006 days | 1% |
| Patrick Schaad | 9/10 | 5006 days | 1% |
| Adrian Beckett | 10/10 | 5008 days | 1% |
| Simon Vickers | 10/10 | 5011 days | 1% |
| Pein van Nosrt | 9/10 | 5011 days | 1% |
| LandJ | 9/10 | 5012 days | 1% |
| Eva Bock | 9/10 | 5015 days | 1% |
| Plomp | 9/10 | 5016 days | 1% |
| Eva Stauderova | 10/10 | 5031 days | 1% |
| Robert Smith | 10/10 | 5031 days | 1% |
| Bas Geerts | 9/10 | 5033 days | 1% |
| Derek Archibald | 9/10 | 5033 days | 1% |
| Kiefer Osterrieder | 10/10 | 5035 days | 1% |
| John Winter | 9/10 | 5402 days | 1% |
| glenmh | 10/10 | 5405 days | 1% |
| Steve Canner | 8/10 | 5405 days | 1% |
| Anne Heriot | 10/10 | 5417 days | 1% |
| catdonjaime | 10/10 | 5460 days | 1% |
| CarolB | 10/10 | 5745 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Jacksons Retreat Campervan Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-1.29% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 44 days. However the Jacksons Retreat Campervan Holiday Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Jacksons Retreat Campervan Holiday Park experience has been adjusted for 64 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 61 | -1.23% |
| 62 | -1.25% |
| 63 | -1.27% |
| 64 | -1.29% |
| 65 | -1.31% |
| 66 | -1.33% |
| 67 | -1.35% |
| … | … |
Balancing Adjustment
0.89% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
92%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.