193 Rankers Reviews
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Shelter from the beautifully unpredictable West Coast weather in your Motorhome - Caravan - Campervan - RV - Pitch your Tent or even Park you Car
Private, Spacious and stunning Views
Feature | Value | Info |
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Sleeps |
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SleepsWhat number of people can this accommodation sleep? 6 People Six people can sleep overnight in this accommodation. |
Situated in and around the upper terrace with exceptional views or tucked into the side of the Rain Forest
Feature | Value | Info |
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Sleeps |
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SleepsWhat number of people can this accommodation sleep? 6 People Six people can sleep overnight in this accommodation. |
It's a get away from it all for 1, two or come with many and share.
Feature | Value | Info |
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Sleeps |
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SleepsWhat number of people can this accommodation sleep? 9 People Nine people can sleep overnight in this accommodation. |
Arrive in the pouring Rain, Tent is pitched and ready to Go
Standard cabin sleeping 4 guests
Feature | Value | Info |
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Sleeps |
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SleepsWhat number of people can this accommodation sleep? 4 People Four people can sleep overnight in this accommodation. 1x Queen bed + 2x Single Bunk |
Modern, Large & Comfortable Kitchen, Dining & Lounge
zoomBeautifully Appointed Bathrooms
zoomOn-Site Walking Tracks to Quartz Mine & Glow Worm Waterfall
zoomInquisitive, Cheeky NZ Native Weka
zoomBirdsong to wake you
zoomModern Kitchen
zoomLocally designed "Up cycling" sculptures around the Park
zoomGlow Worm Waterfall
zoomOne or Many
zoom1980's True Kiwi Camping - Caravan sleeping 3
zoom1980's True Kiwi Camping - Caravan
zoomAmenities Block
zoomStunning Private Tent/Non-Powered Sites
zoomUndercover Tent Site - Great for wet days for any days
zoomPerfec!
zoomAll snug as a bug
zoomThe Barn Accommodation - Large Lounge, Dining + Log Fire
zoomPowered, Non Powered, RV/Camper/Tent Sites
zoomStunning Park views
zoomThe Barn - Picnic + BBQ + Southern Alps
zoomNight Sky
zoomGlow Worm adventure - exclusive to park guests only
zoomKiwi Cabin - Sleeping 4
zoomSo Much to See So Much to Do - 1 Night isn't enough! Guests enjoy exclusive enjoyment of our Ngarimu Walking Track - 100% Pure NZ Native Rain forest, Waterfall, 1860's Quartz Mine site & your next nighttime adventure has to be to see our Glow Worm dells
ACCOMMODATION OPTIONS FOR ALL TRAVELERS
Jackson's Retreat Alpine Holiday Park is the only Camper van, Caravan, Motor home & Camping Park on the Great Alpine Highway 73 linking Christchurch on the East Coast with the ever changing and beautifully diverse West Coast & Glacial region.
MUST SEE......MUST DO......exclusive and only available to park guests
GLOW WORMS - your next night time adventure FREE for park guests - check out our Facebook page to see some exceptional photo's taken by campers.
NGARIMU WALKING TRACK - FREE for park guests - Waterfall, 1860's Quartz Mine site & Relics or just paddle in the crystal clear steams or take a dip in the waterfall's natural swimming hole.
100% Pure New Zealand native rain forest ready for you to explore and enjoy what nature has on offer.
Check out our night time sky the stars are amazing, crystal clear and seem so close you could touch them.
Bird watching, we have so many species of Native birds and their chorus in the morning will ensure you up early to catch that worm!
Our accommodation options are: Kiwi Cabin - Standard 4 Berth 1x Queen Bed + 2x Single (Bunk), Self-contained Unit - Sleeping 9 persons 3x separate bedrooms, Caravan - 1x Double Bed + 1x Single/Settee, Powered Motorhome, Caravan, Campervan or Pitch your Tent & Non powered camp sites.
Exclusive to Jackson's and found no where else in New Zealand we also have our innovative Large Covered Barns each with private bays, fresh water, 240v power and a panoramic window to take in the alpine or river views while of course keeping you dry or shaded from the beautifully unpredictable West Coast rain forest weather, so park up your vehicle or you can rent our already pitched tents that are ready to go!
Camp facilities for all guests enjoyment include a Qualmark 5* modern Self-catering Kitchen complete with pots, pans, cutlery, and crockery, Large comfortable lounge and dining area complete with TV and log fire, Beautifully appointed spacious heated bathrooms with exceptional FREE HOT showers. We can also offer a large mobility access facility, coin-operated laundry facilities, washing line and pegs, FREE BBQ & Pizza Oven, FREE adult bike usage for guests, highchair, WIFI, DVD's available, and on-site dump/waste station.
Visit our Camp Pantry for your basic, or not so basic, camping supplies - order fresh home made bread, our own free range eggs, and also from our own tunnel house seasonal veges.
The Jackson's Team are extremely proud of our awards, we welcome and thank you in advance for your comments and views. Winner of multiple Rankers Awards – voted by travellers like you.
Jackson's Retreat Alpine Holiday Park is located 33km west of Arthur's Pass, 33km due South of the township of Moana and the locally famous Lake Brunner which is full of the locals best kept secret – trout on your doorstep.
Travelling from Christchurch you'll be crossing Arthur's Pass - the most spectacular pass in the South Island and you will find us 33km's West from the township, the perfect place to stop for a night or several, is this your first night in NZ? welcome we hope you have a wonderful holiday and we would welcome you to enjoy our Park, or is this your last night in NZ? we hope you leave with many happy memories and we would love to be your last Holiday Park experience.
Set on fifteen acres of beautifully terraced 100% pure NZ Native Rain forest, extensive views of the mighty Taramakau River, snow capped mountains of the Southern Alps, Waterfalls and guests can enjoy exclusive access to our Ngarimu Walking Track.
Don’t just spend a night, enjoy our beautiful park for as long as your travels plans can allow, get to know the locals – the very inquisitive and cheeky resident Wekas, and NZ native Kereru (wood pigeon), listen to the chorus of Bellbird's and Tui's and if you're extremely lucky our onsite Kiwis may take a peek at you from under the cover of darkness and a Kea or two might fly over your campsite!
We welcome you and are here to help you plan your extended stay or day trip, or advise on local attractions. This unique holiday park is Supreme Winner of Rankers Traveller Voted Awards 3 years running.
Please ensure the Rankers discount voucher is presented on arrival for discounts to be valid. Discount is applicable to the Standard Site nightly tariff & is not applicable to additional guest charges.
Feature | Value | Info |
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Organisation |
Jacksons Retreat Campervan Holiday ParkCommercial organisation |
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Location |
South Island ▷ West Coast ▷ Greymouth |
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Categories |
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Operating Season And Hours |
Office open each morning from 8:30am - 10am Office open daily for Check In - 2pm to 8pm Departure Check Out by - 10am Phone to arrange requirements outside the above times - we will try to accommodate your travel plans.
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Directions To Coordinates |
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Directions Arthur's Pass Office |
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Coordinates |
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Websites |
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Feature | Value | Info |
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Overnight Camping Site Cost |
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Overnight Camping Site CostWhat is the approximate per-person cost to camp or park your vehicle overnight? Premium Camping Top quality facilities, powered sites and hot showers can be expected. Price is per person per night, based on a powered site for two people. Additional Adults @ $22.00, additional Children 3-12 years @ $12.00, additional infants 0-2 years free of charge, infants in Roofed Accommodation @ no charge where own linen/cot supplied, Non-Powered site - single person rate @ $30.00 |
Overnight Stay Rules |
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Overnight Stay RulesWhat are the accommodation rules for overnight stays at this campsite? Camping and any vehicle You are permitted to stay overnight and camp (with a tent) or in any vehicle. We welcome all campers of all vehicles, of all tents and will do our best to please all with the utmost care and satisfaction. |
Campsite Managing Organisation |
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Campsite Managing OrganisationWhat type of organisation operates this campsite? Owner Operated Campsite This campground is independently operated by the owner. With friendly Managers here to help you. |
Payment Requirement |
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Payment RequirementIs there a cost for this experience or is it free? Paid access/participation The experience costs money to access or take part in. |
Dump Station |
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Dump StationDump stations allow the safe disposal of sewage and greywater from self-contained vehicles. Does this site have a dump station? Dump station available There is a dump station available at this location for the safe emptying and disposal of waste water from recreational vehicles. Dump Station for the exclusive use of Park guests only, no casual use of Dump Station or other camp facilities |
Booking Required |
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Booking RequiredIs it necessary to book a campsite in advance in order to stay overnight? Booking is Required Staying overnight requires booking a site in advance. We suggest bookings to avoid disappointment, all bookings receive priority placings, we do however accept & welcome all drive in's subject to space availability. |
Charging Station |
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Charging StationCharging stations allow the charging up of batteries in electric vehicles (EVs). Does this site have a charging station? Customer charging station There is a EV charging station available only to paying customers of the location. You must bring a charging cable that fits or connects to a standard 240v NZ campervan socket. Hourly charges apply for charging your vehicle. |
Powered Sites |
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Powered SitesDoes this establishment have powered sites? Powered sites available This campsite offers powered sites to hook into an electricity supply. Private, Large & Terraced Sites all with exceptional views with some views of snow capped Southern Alps as well as other views including Taramakau River views |
Large Vehicle Access |
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Large Vehicle AccessCan large vehicles such as motorhomes, housebuses and caravans gain access? Large vehicle accessible The site is accessible with large vehicles such as motorhomes and 5th wheelers. We can accept Motorhomes, Caravans, Campervans, Buses & RV's up to 17mtrs +, we have extra large sites available for these vehicles |
Cabins |
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CabinsDoes this holiday park have a cabin (no kitchen or en suite)? Cabins available This location offers cabins for rental accommodation. Moa Cabin - 1 x double bed and 1 set single bunks (sleeps max 4 persons). Kiwi Cabin - 1 x double bed (sleeps max 2 persons). |
Cabin with Kitchen |
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Cabin with KitchenDoes this holiday park have cabins with a kitchen? Cabins with kitchen available This location offers cabins with a kitchen for rental accommodation. "The Barn" Self Contained Apartment has a self contained kitchen |
En Suite Units |
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En Suite UnitsDoes this holiday park have units with an en suite? No en-suite units This location does not offer en-suite units for rental accommodation. |
Self Contained Units |
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Self Contained UnitsDoes this holiday park have self contained units? Self-contained units available This location offers self-contained units for rental accommodation. "The Barn" Fully Self Contained Unit/Apartment excellent for 2 or a group sleeping up to 9 persons, 3 Bedrooms, full self catering Kitchen, Dining, Lounge, Log Fire & Garage. Bathroom is located downstairs from sleeping area |
Park Motels |
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Park MotelsDoes this holiday park have park motels? No park motels This location does not offer park motels for rental accommodation. |
On Site Caravans |
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On Site CaravansDoes this holiday park offer on-site caravans as accommodation? On-site caravans available This location offers on-site caravans for rental accommodation. Please ask about our onsite caravan(s) for rent as short term or long term (up to 6+ weeks by arrangement) stay options. You must provide your own laundry/linen items and do your own laundry including any sheets etc. A coin operated laundry is available. |
Non-powered Sites |
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Non-powered SitesDoes this holiday park offer non-powered sites? Non-powered sites available This site offers non-powered camp sites. Private, Large & Nestled amongst NZ Native Rainforest. Pitch your tent or park your RV |
Dogs |
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DogsDoes this establishment allow dogs? Dogs allowed The location allows dogs. There may be conditions that may be met eg. dogs must be on a leash. By prior arrangement only. All dogs must be on a lead and no notifiable breeds are accepted. If you have any notifiable breed it must not be brought to our holiday park in accordance with local NZ laws. |
Conference Facilities |
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Conference FacilitiesDoes this establishment offer conference facilities? No conference facilities This establishment does not offer conference facilities. |
Vehicle Access |
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Vehicle AccessCan vehicles drive in? Vehicle accessible This location is accessible in a vehicle. We can accept Motorhomes, Caravans, Campervans, Buses & RV's up to 17mtrs |
WiFi Internet |
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WiFi InternetWhat type of WiFi internet access is available? Paid WiFi There is WiFi internet access available but it costs money to use. WIFI available for purchase onsite: $6 per 10Gb for up to 3 devices which lasts for up to 24hrs from the time you first activate your voucher. |
Campfire Rules |
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Campfire RulesWhat are the rules for open air fires? Fires permitted (in designated sites) Open air fires are allowed only in the provided fireplaces. Open air fires are not allowed if a total fire ban is currently in place. You must ask first BEFORE lighting any outdoor fires as there may be a seasonal fire restriction put in place by local council. |
Local Ownership |
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Local OwnershipHow locally owned and operated is this business? Locally owned and operated A small company with one (or maybe a few) places of business. Jacksons Retreat Alpine Holiday Park is proudly 100% independently Kiwi owned and operated. |
Toilet |
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ToiletIs there a toilet available? Customer toilet There are toilet facilities available to the paying customers only. Our bathroom facilities are Qualmark 5*, separate Ladies & Mens + Mobility Suite. Showers are HOT & FREE |
Barbecues |
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BBQ FacilityWhat BBQ facilities are provided? Shared Barbecue Shared BBQs are available The are BBQ facilities provided with the accommodation and they are shared with other guests. and a shared gas Pizza oven |
Rubbish Disposal |
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Rubbish DisposalWhat facilities are provided for the disposal of household rubbish? Trash (large bags) This location provides the facility to dispose of large bags of household rubbish. (large trash bags must be put into the bulk trash bin and not into the shared kitchen rubbish bins) Mixed Recycling (plastic, cans, glass) This location provides the facility to dispose of recyclable household items. Generally this includes small plastic, glass and metal items. Compost (organic waste) This location provides the facility to dispose of biodegradable household rubbish so that it can be composted and recycled as organic compost. Generally this includes kitchen scraps such as vegetables, fruits and meats. (Please do not put plastics, metals, glass or other non-compostable items in the compost bins) |
Cell Phone Service |
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Cell Phone ServiceWhat level of cell phone service is available at the location? Reasonable service There is cell phone service at the location but it may not be reliable or fast. You can make calls or get a data connection on a mobile phone. |
Welcome to New Zealand's most comprehensive database of freely available camping information. This is the only travel map of its kind in NZ.
✓ Friendly hosts
✓ Beautiful views
✓ Clean facilities
✓ Great kitchen and lounge areas
✓ Stunning glowworm experience
𐄂 Expensive tent sites
𐄂 Extra charge for Wi-Fi
They are entitled 10 out of 10.
The very best holiday park we've been to yet!!
Amazing place.
This place is “the bomb”.
Probably the best campsite we were in NZ.
Rating | Count | Percentage | |
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10/10 | 133 |
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69% |
9/10 | 40 |
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21% |
8/10 | 13 |
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7% |
7/10 | 0 |
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0% |
6/10 | 0 |
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0% |
5/10 | 2 |
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1% |
4/10 | 0 |
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0% |
3/10 | 1 |
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1% |
2/10 | 0 |
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0% |
1/10 | 4 |
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2% |
5.0/5
Great facilities, nice Managment, and awesome waterfall & Glowworms!
Need i say more?! Book it!
Reviewed 8 months ago
Customer
4.5/5
I arrived here tired, hungry and yes, a little crabby but within an hour this quirky site had worked it's magic.
The hosts were super friendly and the views beautiful. Mobile data worked great so no need to pay for wifi. The little shop was well stocked with essentials and the shower was amazing!!! There is nothing a great shower can't put right. And to top it off I saw gloworms for the first time ever. What a show. I went to see them at the bottom dell. Luckily someone was just coming out so gave me instructions. FYI, follow the rope round to the right then use another rope to get down safely onto the creek bed.
Reviewed 7 months ago
Customer
5.0/5
Such a lovely place.
Definitely choose an unpowered site. Beautiful views. Very clean facilities. Huge kitchen, with cosy set up of tables, chairs en sofa’s. Glowworms can be found in the forest around and you can walk to a waterfall from the camping. If you want a rest, this place is a perfect spot
Reviewed 11 months ago
Customer
5.0/5
Fantastic spot.
Really clean, great facilities and a stunning natural rainforest walk. Lots of sites have a n expansive view across the valley. The Glow worms were in form too, some of the best I’ve ever seen. Highly recommended
Reviewed 11 months ago
Customer
4.0/5
Good campsite with a lovely kitchen / fireplace with nice sofas and chairs to enjoy the warmth.
Toys for the kids. Plenty of board games. Overall cozy place. There were not many campers when we were there. Parts of the campgrounds are under construction, but not problematic.
Reviewed about 1 year ago
Customer
5.0/5
Se você ainda não se hospedou nesse maravilhoso hotel você não sabe o que é ter uma experiência maravilhosa.
Maravilhoso, encantador, fantástico,
Tudo é muito bom.
Reviewed over 1 year ago
Customer
5.0/5
Lovely big kitchen and lounge with an open fire.
Great bathrooms. Glow worms and waterfall walk an added bonus.
Reviewed about 1 year ago
Customer
5.0/5
The very best holiday park we've been to yet!!
Very clean facilities, great kitchen and showers and common area with woodstove - very nice on a winter night. Staff were very friendly and helpful. Wifi is paid for as an extra but it is fast and good coverage. On site waterfall was peaceful
Reviewed over 1 year ago
Customer
5.0/5
Lugar otimo, um sonho, super recomendo!!!
Reviewed over 1 year ago and experienced in April 2023
Customer
0.5/5
Even though we contacted the park with more than 72 hours notice, they claimed it was less than and would not refund us.
We decided not to risk driving Arthur's Pass due to the hazardous conditions of a large dump of snow. Their response was "...just when the weather is clearing up..." They were obviously reading different meteorological advice. In the end, we had a much better trip up Lewis Pass after staying overnight at Hanmer Springs in a freedom camp site. Not a good way to treat paying customers who are unfamiliar with the road in and driving a campervan! Be aware that, if you intend on staying here, don't pay up front.
Reviewed 3 months ago
Customer
0.5/5
Even though we contacted the park with more than 72 hours notice, they claimed it was less than and would not refund us.
We decided not to risk driving Arthur's Pass due to the hazardous conditions of a large dump of snow. Their response was "...just when the weather is clearing up..." They were obviously reading different meteorological advice. In the end, we had a much better trip up Lewis Pass after staying overnight at Hanmer Springs in a freedom camp site. Not a good way to treat paying customers who are unfamiliar with the road in and driving a campervan! Be aware that, if you intend on staying here, don't pay up front.
Reviewed 3 months ago
Customer
4.5/5
I arrived here tired, hungry and yes, a little crabby but within an hour this quirky site had worked it's magic.
The hosts were super friendly and the views beautiful. Mobile data worked great so no need to pay for wifi. The little shop was well stocked with essentials and the shower was amazing!!! There is nothing a great shower can't put right. And to top it off I saw gloworms for the first time ever. What a show. I went to see them at the bottom dell. Luckily someone was just coming out so gave me instructions. FYI, follow the rope round to the right then use another rope to get down safely onto the creek bed.
Reviewed 7 months ago
Customer
5.0/5
Great facilities, nice Managment, and awesome waterfall & Glowworms!
Need i say more?! Book it!
Reviewed 8 months ago
Customer
5.0/5
Such a lovely place.
Definitely choose an unpowered site. Beautiful views. Very clean facilities. Huge kitchen, with cosy set up of tables, chairs en sofa’s. Glowworms can be found in the forest around and you can walk to a waterfall from the camping. If you want a rest, this place is a perfect spot
Reviewed 11 months ago
Customer
0.5/5
WARNING!!!
I never write reviews but am so incensed by the garbage Jacksons Retreat Alpine Holiday Park sells at top $ I just had to...
1. A crappy tent site for $48 is bad enough, more than any other far superior sites on the South Island but ... wait for it ...
2. We booked a pre erected tent for 4 fully expecting a 4 man tent in the style of the canvas tents available. You need to look at the photo to see what they provided - if it wasn't serious it would be hilarious!
A $50 warehouse tent stuffed in the corner of a hay shed on the dirt!!
Reviewed 11 months ago
Customer
5.0/5
Fantastic spot.
Really clean, great facilities and a stunning natural rainforest walk. Lots of sites have a n expansive view across the valley. The Glow worms were in form too, some of the best I’ve ever seen. Highly recommended
Reviewed 11 months ago
Customer
4.0/5
Good campsite with a lovely kitchen / fireplace with nice sofas and chairs to enjoy the warmth.
Toys for the kids. Plenty of board games. Overall cozy place. There were not many campers when we were there. Parts of the campgrounds are under construction, but not problematic.
Reviewed about 1 year ago
Customer
5.0/5
Lovely big kitchen and lounge with an open fire.
Great bathrooms. Glow worms and waterfall walk an added bonus.
Reviewed about 1 year ago
Customer
5.0/5
Lugar otimo, um sonho, super recomendo!!!
Reviewed over 1 year ago and experienced in April 2023
Customer
5.0/5
Se você ainda não se hospedou nesse maravilhoso hotel você não sabe o que é ter uma experiência maravilhosa.
Maravilhoso, encantador, fantástico,
Tudo é muito bom.
Reviewed over 1 year ago
Customer
5.0/5
The very best holiday park we've been to yet!!
Very clean facilities, great kitchen and showers and common area with woodstove - very nice on a winter night. Staff were very friendly and helpful. Wifi is paid for as an extra but it is fast and good coverage. On site waterfall was peaceful
Reviewed over 1 year ago
Customer
5.0/5
We had a great experience here during the off season in a non powered site.
Spotlessly clean, wood burning stove in the amenities block for the chilly nights and super friendly managers. Would recommend!
Reviewed over 1 year ago
Customer
5.0/5
Christi made our stay like a family home.
Loved it.
Reviewed over 1 year ago
Customer
5.0/5
Probably the best campsite we were in NZ.
Super nice staff and great location. The common areas (kitchen, bath,..) are super clean and well equipped and we probably saw more glow worms there as in Waitomo.
Definitely coming back.
Reviewed over 1 year ago
Customer
5.0/5
The best site we stayed at on our South Island trip!
$50 for a powered site for 2 people with access to a pristine bathroom block, fully stocked kitchen (they also had a bin of people’s food donations if you needed spices or sauces) + a gas bbq and… pizza oven!? Lounge was cozy and super homey with a wood fired stove, games and a TV. The night sky is amazing and clear and views across the valley into the mountains. Plus an amazing wall of glow worms a couple minutes walk from our site had us questioning why we paid in Waitomo. Host was incredibly friendly, lots of walk in spots on a Wednesday night. This place is sweet, don’t skip it!
Reviewed over 1 year ago
Customer
5.0/5
We really enjoyed our stay here.
It is one of the cleanest, friendliest camp grounds we have ever been to. The staff were great, the kitchen facilities were great and the bathrooms really nice! There was plenty to do on site with glow worms and bush walks plus great fishing near by. Definitely will be staying again.
Reviewed over 1 year ago
Customer
4.5/5
Wonderful.
But have to pay extra $$ for wifi which is a shame given the high site fee.
Just remember to take a torch to the showers/toilet as the light sensor can't detect you in the cubicle :(
Reviewed over 1 year ago
Customer
2.5/5
I camped here in a tent for one night.
It cost $48 which I thought was very expensive for one person in a tent. Perhaps I was charged the same as a camper van. I was given a pitch that was not flat and the ground was very stony, so it was not a good experience in a tent.
The kitchen is well equipped, including a range of crockery and cutlery. The showers and bathrooms are clean and tidy, and there is a hairdryer.
It rained a lot when I was there, I was surprised there was not a drying room or facilities for people with wet equipment.
If you’re walking or cycling, and not in a van, there are probably other places nearby that are cheaper that can give you what you need. It’s probably great if you’re in a campervan, not what I hoped for though.
Reviewed almost 2 years ago
Customer
5.0/5
The best camping place I have ever been.
Super clean, tidy, safe, spacious, friendly stuff, free range eggs for $0.50 per one, calming, beautiful nature around, easy to get there. We will definitely come back, can 100% recommend.
Reviewed about 2 years ago
Customer
5.0/5
Absolutely amazing place to stay, great facilities, lovely staff and feels like your in paradise.
Some great walks. Well catered for kids
Reviewed over 2 years ago
Customer
5.0/5
we recently stayed with our dog in a campervan.
The camp was scrupulously clean-especially the toilets and showers. There were even fresh flowers in the toilet block. The kitchen was extremely well equipped with cooking utensils, cutlery and crockery and even gladwrap and cooking oil! There were wekas running around the camp which was a pleasant alpine setting. Thank you Jacksons Retreat.
Reviewed almost 3 years ago
Customer
4.5/5
Amazingly surprised by how beautiful and organized this place is.
$48 per night for two people on an non powered tent site. Pristine showers and toilets with a full kitchen/lounge facility that made camping a breeze. The only hindrance was how stony the ground was to pitch a tent. Would definitely start here again. Fantastic, peaceful and a great way to recharge the soul. Glow Worms, an amazing natural waterfall and beautiful views over the river. Apart from the odd train, the road noise is virtually non existent. Stay here, you won't regret it!
Reviewed almost 4 years ago
Customer
5.0/5
Really lovely owner, clean facilities, awesome camp ground
Reviewed over 4 years ago
Customer
5.0/5
The best site we found on our tour of the South Island.
Outstanding facilities including a fully equipped kitchen and large lounge area. The staff are very welcoming and helpful. The walks are great, the views are brilliant and the glowworms are astonishing. The night sky is amazing with no light pollution. It is quiet and peaceful and you can hear kiwi in the forests. We paid $52 and they gave us 10Gb wifi free (usually $6). Highly recommended.
Reviewed over 4 years ago
Customer
5.0/5
This was one of the most lovely holiday parks that we stayed at during our time in NZ.
The hosts were extremely friendly, the accommodations were spacious, and the showers and kitchen were clean and well-stocked. If you need to stay near Arthur's Pass, I would highly recommend staying here.
Reviewed almost 5 years ago
Customer
5.0/5
Wicked spot nestled in the mountains.
Lots of powered sites. The stars were magnificent. Friendly owner. Glow worms a 3 min walk - cool to see at night. Probably the nicest bathrooms we saw at a camp site - looked newly renovated. A big kitchen. Also a BBQ and pizza oven (we would have bought frozen pizzas to cook knowing this).
Reviewed almost 5 years ago
Customer
4.5/5
Good size pitches, clean facilities, helpful staff/owners.
Just a pity the WiFi isn’t more effective especially since it costs extra. We’ve stayed in some really understated sites which have only cost a few dollars but where the WiFi has been included and excellent so just not sure why this isn’t always the case? It does seem that if the site operates WiFi through the iks company its’s pretty poor. I guess it’s to do with signal strength maybe? Just be careful if you do the walk up to the waterfall - we got lost on the way back down - no doubt our mistake but just be careful! With regards to facilités though, this is an excellent site.
Reviewed almost 5 years ago
Customer
5.0/5
Best ever and its thanks to Rankers that we managed to find this perfect site with very friendly lady running it.
Out of all the places we stayed this is the best.
Reviewed almost 5 years ago
Customer
0.5/5
We decided to book here for wee family escape for our 5th wedding anniversary.
We made the drive from Christchurch especially just to stay at this camp ground and head back home the next day. I'll start with the positives as there are a few. This camping ground is absolutely gorgeous and well kept. There are amazing tracks leading to gorgeous waterfalls and even an old quartz mine. At night time there are multiple walks to see the glow worms in their natural dells, all of the facilities are immaculate and very modern but sadly that's where the positives end for us.
We booked in off a camping app called Rankers camping after reading the blurb and seeing that it was pet friendly I booked which redirected me to their booking software where it asked all of our details including age of our children etc.. having gone through all that I had no idea how much of an inconvenience we would be to the owner. We walk to the office with our family dog on her lead and ended up being rushed at by the owner who was shocked and angry we had our dog (apparently we are the last straw for dogs being allowed their now 🤷🏼♀️) she stated we needed to have let them know prior that our dog was coming so after apologising profusely for not knowing that (not sure how I was supposed to know) I was handed a peice of paper saying if they found poo after we left that my card would be charged $100! she was very cold even after all of my apologies. It absolutely killed it for us and we literally sat in our tent the rest of the the day/night (which ended up flooded due to a west coast down pour all night long) my husband even picked up dog poo that wasn't from our dog so we wouldn't be charged. This place cost us $72 for a non powered site for a family of two adults and two children and it absolutely would have been worth it had the owner not been so unwelcoming. We left feeling like an inconvenience and in hindsight I wish we had left at the time of meeting her.
Reviewed almost 5 years ago
Customer
Thank you Craig & Natalie for your unfortunate review on both Rankers & Google.
It is a shame we did not meet your expectations due to you not fully understanding our pet policy, Rankers app and our website clearly state that yes we are pet friendly but only by prior arrangement.
When Craig checked in there was still no mention time that you had a family pet/dog with you.
I'm sure as a pet/dog owner you understand that there are very few holiday parks that will now allow dogs (we are hanging in there by the skin of our teeth) and as dog lovers ourselves we try to accommodate and help out responsible pet owners. Our motto is "Never the dog's fault - not fair to blame the dog - it's always the Owner"
The only reason why our policy is in place is that some breeds we will not allow, certain times of the year no pets are allowed and for the comfort of your pet and family we have certain sites that we prefer dogs to be in to ensure privacy and that the dogs do not disturb other guests, we are trying to accommodate all guests.
You were not rushed at and the piece of paper you were handed also lets you know where you can exercise your pet off their lead. All sites where pets have been are checked on departure and yes if you are not responsible we will charge you. Was I angry or again disappointed that irresponsible owners ruin it for others.
If you feel that for these reasons we were unreasonable and our Park deserves a 1 start review, for this we do not apologize.
Maxim Vassiliev
Representative
5.0/5
Amazing place.
Incredible views. Beautifully and thoughtfully organised and laid out. Tables on grass next to each van pitch designed for privacy and views. So clean. Wonderful kitchen. Lots of little touches like fresh herbs for use in the kitchen! Toni the owner is lovely really helpful and friendly. She goes the extra mile to maintain standards! She even makes tasty fresh bread to order. It was chilly and wet but we loved it. Best place we stayed on South Island.
Reviewed about 5 years ago
Customer