G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Murchison Motorhome Park.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Murchison Motorhome Park
Valid Reviews
129 Valid Reviews
The Murchison Motorhome Park experience has a total of 132 reviews. There are 129 valid reviews that are included when calculating the ranking score and 3 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 129 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 84 |
|
65% |
| 9/10 | 24 |
|
19% |
| 8/10 | 11 |
|
9% |
| 7/10 | 5 |
|
4% |
| 6/10 | 2 |
|
2% |
| 5/10 | 1 |
|
1% |
| 4/10 | 2 |
|
2% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
93.33% Average
The raw data average (mean) for all the Murchison Motorhome Park valid reviews is 93.33% and is based on 129 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
12 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 129 valid reviews, the experience has 12 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 12 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 2 |
|
17% |
| 9/10 | 4 |
|
33% |
| 8/10 | 4 |
|
33% |
| 7/10 | 1 |
|
8% |
| 6/10 | 0 |
|
0% |
| 5/10 | 1 |
|
8% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
83.33% Average
The raw data average (mean) for all the Murchison Motorhome Park face-to-face reviews is 83.33% and is based on 12 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
97.49%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Wes | 10/10 | 280 days | 100% |
| Anne | 10/10 | 308 days | 99% |
| Cecile | 10/10 | 308 days | 99% |
| VamperCan | 10/10 | 308 days | 99% |
| TikitouringNZ | 10/10 | 339 days | 98% |
| Derek Gillard | 10/10 | 339 days | 98% |
| Quentin Vanantino | 10/10 | 370 days | 97% |
| Anaïs | 10/10 | 431 days | 94% |
| Monika | 10/10 | 645 days | 80% |
| Joanna | 10/10 | 705 days | 75% |
| Sue | 10/10 | 705 days | 75% |
| Jana | 10/10 | 705 days | 75% |
| Celeste | 10/10 | 736 days | 72% |
| Jimothyhike | 10/10 | 827 days | 64% |
| Dee Sage | 10/10 | 827 days | 64% |
| Daniel | 10/10 | 1011 days | 45% |
| Sue and Scott Collington | 10/10 | 1011 days | 45% |
| simon | 10/10 | 1039 days | 42% |
| Juju | 6/10 | 1070 days | 34% |
| Jo Hopkinson | 10/10 | 1070 days | 39% |
| PAULA WALLACE | 9/10 | 1070 days | 39% |
| Florian S. | 4/10 | 1101 days | 24% |
| Sophie | 10/10 | 1101 days | 36% |
| Deb | 9/10 | 1101 days | 36% |
| Daniel | 10/10 | 1131 days | 34% |
| Alec | 10/10 | 1435 days | 14% |
| Mike Whalen | 10/10 | 1435 days | 14% |
| Melissa | 10/10 | 1466 days | 13% |
| Catherine | 10/10 | 1710 days | 6% |
| Helen | 6/10 | 1710 days | 5% |
| Jane | 10/10 | 1769 days | 5% |
| Sass and Pete | 10/10 | 1800 days | 5% |
| Mitch | 10/10 | 1800 days | 5% |
| ZMad | 10/10 | 1861 days | 5% |
| Abi | 8/10 | 1892 days | 5% |
| Aaron | 10/10 | 2014 days | 5% |
| Marika Naylor | 10/10 | 2014 days | 5% |
| Lisa | 10/10 | 2106 days | 5% |
| Paul & Alison Saunders | 10/10 | 2106 days | 5% |
| Neil | 10/10 | 2135 days | 4% |
| Hatessandflys | 10/10 | 2135 days | 4% |
| Sue | 10/10 | 2135 days | 4% |
| Sue Hempstead | 10/10 | 2135 days | 4% |
| Niko Schachner | 4/10 | 2165 days | 3% |
| Mark | 10/10 | 2166 days | 4% |
| Achim | 10/10 | 2166 days | 4% |
| Faircloughs, Auckland, NZ | 10/10 | 2166 days | 4% |
| Lukas | 10/10 | 2197 days | 4% |
| Tom McKernan | 10/10 | 2226 days | 4% |
| Gil | 10/10 | 2227 days | 4% |
| Katherine Ong | 10/10 | 2258 days | 4% |
| Pedro | 9/10 | 2500 days | 4% |
| Brian Palmer | 10/10 | 2531 days | 4% |
| Barry | 10/10 | 2531 days | 4% |
| Jill Grimwood | 10/10 | 2531 days | 4% |
| Macker | 8/10 | 2592 days | 3% |
| Guillaume | 10/10 | 2653 days | 3% |
| Karli18 | 9/10 | 2776 days | 3% |
| Stephen Lindsay | 10/10 | 2776 days | 3% |
| Jenny | 10/10 | 2776 days | 3% |
| Johannes Kempf | 9/10 | 2837 days | 3% |
| Nat | 10/10 | 2837 days | 3% |
| The Weathersons | 8/10 | 2850 days | 2% |
| Malindi Esterhuizen | 8/10 | 2878 days | 3% |
| Emma Guthrie | 8/10 | 2894 days | 3% |
| Henry Hunter | 10/10 | 2895 days | 3% |
| Joanna du Toit | 9/10 | 2926 days | 3% |
| Edwin Bos | 10/10 | 2937 days | 3% |
| Nadene Chessells | 10/10 | 2962 days | 3% |
| Prudence Jane | 10/10 | 2971 days | 3% |
| Owen Dilling | 10/10 | 2987 days | 3% |
| Katherine Ong | 10/10 | 2987 days | 3% |
| Sue Armstrong | 10/10 | 3107 days | 3% |
| Anja Röhrich | 9/10 | 3162 days | 2% |
| Ann Teeters | 10/10 | 3201 days | 2% |
| Peter Armstrong | 9/10 | 3229 days | 2% |
| Alan Brown | 9/10 | 3229 days | 2% |
| Matthias Wohlgemuth | 7/10 | 3244 days | 2% |
| Amy Smith | 9/10 | 3250 days | 2% |
| Katie Ball | 10/10 | 3263 days | 2% |
| Richard and Anne Amphlett | 10/10 | 3505 days | 2% |
| Roland Syha | 10/10 | 3531 days | 2% |
| Michal Tomer | 10/10 | 3542 days | 2% |
| Max | 7/10 | 3549 days | 1% |
| Werner Langer | 10/10 | 3566 days | 2% |
| Barbara Dantas | 10/10 | 3579 days | 2% |
| Ines de la Griesbrei | 9/10 | 3580 days | 2% |
| Katy Knapp | 10/10 | 3581 days | 2% |
| Jane Louise Stokes | 7/10 | 3581 days | 1% |
| Steve Newton | 10/10 | 3602 days | 1% |
| Vibeke Pedersen | 10/10 | 3610 days | 1% |
| R Werder | 10/10 | 3611 days | 1% |
| Matthew Hallowell | 10/10 | 3624 days | 1% |
| Scott and Angela | 10/10 | 3627 days | 1% |
| David From Switzerland | 10/10 | 3650 days | 1% |
| Richard Kirby | 9/10 | 3657 days | 1% |
| Fiona Edwards | 8/10 | 3657 days | 1% |
| Alan White | 10/10 | 3700 days | 1% |
| Yann Le Gac | 9/10 | 3857 days | 1% |
| ct2034 | 10/10 | 3901 days | 1% |
| Alistair Millward | 9/10 | 3929 days | 1% |
| Marten Nommensen | 10/10 | 3960 days | 1% |
| Christian Oihenart | 10/10 | 3996 days | 1% |
| Dieter & Lydia Schmees | 10/10 | 4022 days | 1% |
| Annie Butler | 10/10 | 4083 days | 1% |
| Tracy Armstrong | 10/10 | 4083 days | 1% |
| Tina Johnson | 10/10 | 4176 days | 0% |
| Sunny Sailing | 8/10 | 4206 days | 0% |
| Bob Morrison | 9/10 | 4237 days | 0% |
| Miro Amsalem | 9/10 | 4298 days | 0% |
| Monique Monique | 9/10 | 4326 days | 0% |
| Paul W | 9/10 | 4326 days | 0% |
| Michael Uebe | 10/10 | 4329 days | 0% |
| Helen King | 9/10 | 4479 days | 1% |
| Paul Taylor | 9/10 | 4656 days | 1% |
| Julian Roots | 8/10 | 4663 days | 1% |
| Tom and Jemima Rawlings | 8/10 | 4744 days | 1% |
| Anja and Katharina | 10/10 | 4762 days | 1% |
| Josef | 9/10 | 5038 days | 1% |
| Richard Spandonk | 5/10 | 5045 days | 0% |
| Arron | 10/10 | 5057 days | 1% |
| polzeath | 7/10 | 5057 days | 1% |
| richdrkt | 9/10 | 5333 days | 1% |
| Weez18 | 10/10 | 5363 days | 1% |
| Helen and Graham | 8/10 | 5378 days | 1% |
| Mark | 8/10 | 5401 days | 1% |
| John | 9/10 | 5406 days | 1% |
| Family van Hessem | 7/10 | 5807 days | 0% |
| Alexis De Wilde | 9/10 | 5859 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Murchison Motorhome Park experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-4.07% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 42 days. However the Murchison Motorhome Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Murchison Motorhome Park experience has been adjusted for 200 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 197 | -4.01% |
| 198 | -4.03% |
| 199 | -4.05% |
| 200 | -4.07% |
| 201 | -4.09% |
| 202 | -4.11% |
| 203 | -4.13% |
| … | … |
Balancing Adjustment
0.59% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
94%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.