Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Murchison Motorhome Park.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Murchison Motorhome Park
Valid Reviews
129 Valid Reviews
The Murchison Motorhome Park experience has a total of 132 reviews. There are 129 valid reviews that are included when calculating the ranking score and 3 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 129 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 84 |
|
65% |
| 9/10 | 24 |
|
19% |
| 8/10 | 11 |
|
9% |
| 7/10 | 5 |
|
4% |
| 6/10 | 2 |
|
2% |
| 5/10 | 1 |
|
1% |
| 4/10 | 2 |
|
2% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
93.33% Average
The raw data average (mean) for all the Murchison Motorhome Park valid reviews is 93.33% and is based on 129 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
12 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 129 valid reviews, the experience has 12 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 12 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 2 |
|
17% |
| 9/10 | 4 |
|
33% |
| 8/10 | 4 |
|
33% |
| 7/10 | 1 |
|
8% |
| 6/10 | 0 |
|
0% |
| 5/10 | 1 |
|
8% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
83.33% Average
The raw data average (mean) for all the Murchison Motorhome Park face-to-face reviews is 83.33% and is based on 12 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
97.51%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Wes | 10/10 | 291 days | 100% |
| Anne | 10/10 | 319 days | 99% |
| Cecile | 10/10 | 319 days | 99% |
| VamperCan | 10/10 | 319 days | 99% |
| TikitouringNZ | 10/10 | 350 days | 98% |
| Derek Gillard | 10/10 | 350 days | 98% |
| Quentin Vanantino | 10/10 | 381 days | 96% |
| Anaïs | 10/10 | 442 days | 93% |
| Monika | 10/10 | 656 days | 79% |
| Joanna | 10/10 | 716 days | 74% |
| Sue | 10/10 | 716 days | 74% |
| Jana | 10/10 | 716 days | 74% |
| Celeste | 10/10 | 747 days | 72% |
| Jimothyhike | 10/10 | 838 days | 63% |
| Dee Sage | 10/10 | 838 days | 63% |
| Daniel | 10/10 | 1022 days | 44% |
| Sue and Scott Collington | 10/10 | 1022 days | 44% |
| simon | 10/10 | 1050 days | 41% |
| Juju | 6/10 | 1081 days | 33% |
| Jo Hopkinson | 10/10 | 1081 days | 38% |
| PAULA WALLACE | 9/10 | 1081 days | 38% |
| Florian S. | 4/10 | 1112 days | 23% |
| Sophie | 10/10 | 1112 days | 36% |
| Deb | 9/10 | 1112 days | 35% |
| Daniel | 10/10 | 1142 days | 33% |
| Alec | 10/10 | 1446 days | 14% |
| Mike Whalen | 10/10 | 1446 days | 14% |
| Melissa | 10/10 | 1477 days | 12% |
| Catherine | 10/10 | 1721 days | 6% |
| Helen | 6/10 | 1721 days | 5% |
| Jane | 10/10 | 1780 days | 5% |
| Sass and Pete | 10/10 | 1811 days | 5% |
| Mitch | 10/10 | 1811 days | 5% |
| ZMad | 10/10 | 1872 days | 5% |
| Abi | 8/10 | 1903 days | 5% |
| Aaron | 10/10 | 2025 days | 5% |
| Marika Naylor | 10/10 | 2025 days | 5% |
| Lisa | 10/10 | 2117 days | 5% |
| Paul & Alison Saunders | 10/10 | 2117 days | 5% |
| Neil | 10/10 | 2146 days | 5% |
| Hatessandflys | 10/10 | 2146 days | 5% |
| Sue | 10/10 | 2146 days | 5% |
| Sue Hempstead | 10/10 | 2146 days | 5% |
| Niko Schachner | 4/10 | 2177 days | 3% |
| Mark | 10/10 | 2177 days | 4% |
| Achim | 10/10 | 2177 days | 4% |
| Faircloughs, Auckland, NZ | 10/10 | 2177 days | 4% |
| Lukas | 10/10 | 2208 days | 4% |
| Tom McKernan | 10/10 | 2238 days | 4% |
| Gil | 10/10 | 2238 days | 4% |
| Katherine Ong | 10/10 | 2269 days | 4% |
| Pedro | 9/10 | 2511 days | 4% |
| Brian Palmer | 10/10 | 2542 days | 4% |
| Barry | 10/10 | 2542 days | 4% |
| Jill Grimwood | 10/10 | 2542 days | 4% |
| Macker | 8/10 | 2603 days | 4% |
| Guillaume | 10/10 | 2664 days | 3% |
| Karli18 | 9/10 | 2787 days | 3% |
| Stephen Lindsay | 10/10 | 2787 days | 3% |
| Jenny | 10/10 | 2787 days | 3% |
| Johannes Kempf | 9/10 | 2848 days | 3% |
| Nat | 10/10 | 2848 days | 3% |
| The Weathersons | 8/10 | 2861 days | 2% |
| Malindi Esterhuizen | 8/10 | 2889 days | 3% |
| Emma Guthrie | 8/10 | 2905 days | 3% |
| Henry Hunter | 10/10 | 2906 days | 3% |
| Joanna du Toit | 9/10 | 2938 days | 3% |
| Edwin Bos | 10/10 | 2948 days | 3% |
| Nadene Chessells | 10/10 | 2973 days | 3% |
| Prudence Jane | 10/10 | 2982 days | 3% |
| Owen Dilling | 10/10 | 2999 days | 3% |
| Katherine Ong | 10/10 | 2999 days | 3% |
| Sue Armstrong | 10/10 | 3118 days | 3% |
| Anja Röhrich | 9/10 | 3173 days | 2% |
| Ann Teeters | 10/10 | 3213 days | 2% |
| Peter Armstrong | 9/10 | 3241 days | 2% |
| Alan Brown | 9/10 | 3241 days | 2% |
| Matthias Wohlgemuth | 7/10 | 3255 days | 2% |
| Amy Smith | 9/10 | 3261 days | 2% |
| Katie Ball | 10/10 | 3274 days | 2% |
| Richard and Anne Amphlett | 10/10 | 3517 days | 2% |
| Roland Syha | 10/10 | 3542 days | 2% |
| Michal Tomer | 10/10 | 3553 days | 2% |
| Max | 7/10 | 3560 days | 1% |
| Werner Langer | 10/10 | 3578 days | 2% |
| Barbara Dantas | 10/10 | 3590 days | 2% |
| Ines de la Griesbrei | 9/10 | 3591 days | 2% |
| Katy Knapp | 10/10 | 3592 days | 2% |
| Jane Louise Stokes | 7/10 | 3592 days | 1% |
| Steve Newton | 10/10 | 3613 days | 1% |
| Vibeke Pedersen | 10/10 | 3621 days | 1% |
| R Werder | 10/10 | 3622 days | 1% |
| Matthew Hallowell | 10/10 | 3635 days | 1% |
| Scott and Angela | 10/10 | 3638 days | 1% |
| David From Switzerland | 10/10 | 3661 days | 1% |
| Richard Kirby | 9/10 | 3669 days | 1% |
| Fiona Edwards | 8/10 | 3669 days | 1% |
| Alan White | 10/10 | 3711 days | 1% |
| Yann Le Gac | 9/10 | 3868 days | 1% |
| ct2034 | 10/10 | 3913 days | 1% |
| Alistair Millward | 9/10 | 3940 days | 1% |
| Marten Nommensen | 10/10 | 3972 days | 1% |
| Christian Oihenart | 10/10 | 4007 days | 1% |
| Dieter & Lydia Schmees | 10/10 | 4034 days | 1% |
| Annie Butler | 10/10 | 4095 days | 1% |
| Tracy Armstrong | 10/10 | 4095 days | 1% |
| Tina Johnson | 10/10 | 4187 days | 0% |
| Sunny Sailing | 8/10 | 4217 days | 0% |
| Bob Morrison | 9/10 | 4248 days | 0% |
| Miro Amsalem | 9/10 | 4309 days | 0% |
| Monique Monique | 9/10 | 4337 days | 0% |
| Paul W | 9/10 | 4337 days | 0% |
| Michael Uebe | 10/10 | 4340 days | 0% |
| Helen King | 9/10 | 4490 days | 1% |
| Paul Taylor | 9/10 | 4667 days | 1% |
| Julian Roots | 8/10 | 4674 days | 1% |
| Tom and Jemima Rawlings | 8/10 | 4755 days | 1% |
| Anja and Katharina | 10/10 | 4773 days | 1% |
| Josef | 9/10 | 5049 days | 1% |
| Richard Spandonk | 5/10 | 5056 days | 0% |
| Arron | 10/10 | 5068 days | 1% |
| polzeath | 7/10 | 5068 days | 1% |
| richdrkt | 9/10 | 5344 days | 1% |
| Weez18 | 10/10 | 5374 days | 1% |
| Helen and Graham | 8/10 | 5389 days | 1% |
| Mark | 8/10 | 5412 days | 1% |
| John | 9/10 | 5417 days | 1% |
| Family van Hessem | 7/10 | 5818 days | 0% |
| Alexis De Wilde | 9/10 | 5870 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Murchison Motorhome Park experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-4.05% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 42 days. However the Murchison Motorhome Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Murchison Motorhome Park experience has been adjusted for 200 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 197 | -3.99% |
| 198 | -4.01% |
| 199 | -4.03% |
| 200 | -4.05% |
| 201 | -4.07% |
| 202 | -4.09% |
| 203 | -4.11% |
| … | … |
Balancing Adjustment
0.59% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
94%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.