Ranking Score Explained

Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Kauaeranga Kauri Trail (Pinnacles Walk).

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Cymen Crick's avatar

Cymen Crick

Rankers Owner

Kauaeranga Kauri Trail (Pinnacles Walk)

Valid Reviews

77 Valid Reviews

The Kauaeranga Kauri Trail (Pinnacles Walk) experience has a total of 77 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 77 valid reviews:

Rating Count Percentage
10/10 19
25%
9/10 25
32%
8/10 21
27%
7/10 10
13%
6/10 2
3%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

86.36% Average

The raw data average (mean) for all the Kauaeranga Kauri Trail (Pinnacles Walk) valid reviews is 86.36% and is based on 77 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

71 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 77 valid reviews, the experience has 71 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 71 face-to-face reviews:

Rating Count Percentage
10/10 17
24%
9/10 22
31%
8/10 21
30%
7/10 9
13%
6/10 2
3%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

86.06% Average

The raw data average (mean) for all the Kauaeranga Kauri Trail (Pinnacles Walk) face-to-face reviews is 86.06% and is based on 71 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

85.67%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Cymen Crick 10/10 1693 days 100%
Haefele Lilja 7/10 2332 days 62%
Chris Arnold 7/10 2947 days 43%
Dan Schmidt 8/10 2953 days 45%
Niels Bellaar 9/10 2959 days 46%
Riccardo 9/10 2960 days 46%
Emely Walker 8/10 2962 days 45%
Kristal Lavender 9/10 3001 days 44%
Jamosch Dooffler 8/10 3011 days 43%
Janina 8/10 3012 days 43%
Barbara 10/10 3016 days 44%
Gazmira Molina 10/10 3023 days 44%
Thomas 9/10 3042 days 43%
Mikulas and Dominika 7/10 3048 days 40%
Sylvie Smets 9/10 3252 days 36%
Anais Roux 8/10 3257 days 36%
Milan Maiwald 8/10 3262 days 35%
Alex 8/10 3264 days 35%
Antonia Gillett 10/10 3266 days 36%
Cora 8/10 3268 days 35%
Selina 8/10 3268 days 35%
Saskia Peek 10/10 3269 days 36%
Anna Lerchl 10/10 3272 days 36%
Madeleine Panholzer 10/10 3274 days 36%
Andrea Le Stunff 6/10 3277 days 31%
Jan Homann 7/10 3279 days 33%
Pablo Garcia 10/10 3283 days 35%
Julia Scharbert 8/10 3283 days 35%
Annalies Beard 7/10 3286 days 33%
Max von Felde 9/10 3288 days 35%
Teo Golja 8/10 3295 days 34%
Max Mustermann 7/10 3300 days 32%
Irene Marvelli 9/10 3302 days 34%
ks ks 8/10 3302 days 34%
Florent Callet 7/10 3307 days 32%
Ambrosio Loojs 8/10 3308 days 34%
Sophia Harnisch 9/10 3308 days 34%
Markus Wabing 10/10 3310 days 35%
Theresa Huelk 9/10 3312 days 34%
Rebecca Winzig 6/10 3312 days 30%
Michele Winzig 9/10 3312 days 34%
M J 8/10 3315 days 34%
Johannes Marold 8/10 3321 days 33%
Lucilo Del Castillo 8/10 3323 days 33%
Nils 9/10 3327 days 34%
Elizabeth Nash 9/10 3368 days 32%
Stephanie Piou 8/10 3632 days 23%
Michael Stibor 9/10 3633 days 24%
Martha Taatz 10/10 3676 days 22%
Jasper van den Weyde 9/10 3688 days 22%
Bart Hanssen 9/10 3710 days 21%
Claudia Bauch 10/10 4005 days 12%
Hirsch Svenja 9/10 4010 days 11%
Tobias Thull 9/10 4010 days 11%
Julie Ledanois 9/10 4018 days 11%
Joy Lambez 10/10 4032 days 11%
Claudia 10/10 4044 days 10%
Rey Germain 9/10 4348 days 0%
Kiki Wykstra 9/10 4360 days 0%
Sarah Horn 9/10 4360 days 0%
Sebastian Russell-Smits 10/10 4360 days 0%
N smith 9/10 4431 days 16%
Ruben Kunze 9/10 4727 days 16%
Numa Brouimet 10/10 4733 days 16%
Carolin Haas 8/10 4747 days 16%
Franziska & Katrin 7/10 4758 days 15%
Lucie Rutherfurd 8/10 4764 days 16%
Mary Hamilton 10/10 4858 days 16%
Mirka Tinterova 10/10 5105 days 16%
Cymen Crick 9/10 5376 days 16%
Michael Egli 9/10 5459 days 16%
beetley 10/10 5465 days 16%
Jamie Hallifax 7/10 5487 days 15%
joe Reibli 7/10 5493 days 15%
alasiac 10/10 5558 days 16%
carolineder 8/10 5558 days 16%
Andrea and Craig Swinson 8/10 5582 days 16%

Adjustments

No Adjustment

Several adjustments to the weighted average may be added to improve relevancy and credibility. Kauaeranga Kauri Trail (Pinnacles Walk) does not meet the criteria for any of these adjustments to apply.

Balancing Adjustment

1.69% Adjustment

Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.

You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.

We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.

Final Ranking Score

87%

The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.