Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Kauaeranga Kauri Trail (Pinnacles Walk).
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Kauaeranga Kauri Trail (Pinnacles Walk)
Valid Reviews
77 Valid Reviews
The Kauaeranga Kauri Trail (Pinnacles Walk) experience has a total of 77 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 77 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 19 |
|
25% |
| 9/10 | 25 |
|
32% |
| 8/10 | 21 |
|
27% |
| 7/10 | 10 |
|
13% |
| 6/10 | 2 |
|
3% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
86.36% Average
The raw data average (mean) for all the Kauaeranga Kauri Trail (Pinnacles Walk) valid reviews is 86.36% and is based on 77 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
71 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 77 valid reviews, the experience has 71 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 71 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 17 |
|
24% |
| 9/10 | 22 |
|
31% |
| 8/10 | 21 |
|
30% |
| 7/10 | 9 |
|
13% |
| 6/10 | 2 |
|
3% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
86.06% Average
The raw data average (mean) for all the Kauaeranga Kauri Trail (Pinnacles Walk) face-to-face reviews is 86.06% and is based on 71 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
85.69%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Cymen Crick | 10/10 | 1983 days | 100% |
| Haefele Lilja | 7/10 | 2622 days | 68% |
| Chris Arnold | 7/10 | 3237 days | 43% |
| Dan Schmidt | 8/10 | 3243 days | 45% |
| Niels Bellaar | 9/10 | 3249 days | 46% |
| Riccardo | 9/10 | 3250 days | 46% |
| Emely Walker | 8/10 | 3252 days | 45% |
| Kristal Lavender | 9/10 | 3291 days | 44% |
| Jamosch Dooffler | 8/10 | 3301 days | 43% |
| Janina | 8/10 | 3302 days | 43% |
| Barbara | 10/10 | 3306 days | 44% |
| Gazmira Molina | 10/10 | 3313 days | 43% |
| Thomas | 9/10 | 3332 days | 42% |
| Mikulas and Dominika | 7/10 | 3338 days | 39% |
| Sylvie Smets | 9/10 | 3542 days | 33% |
| Anais Roux | 8/10 | 3547 days | 33% |
| Milan Maiwald | 8/10 | 3552 days | 33% |
| Alex | 8/10 | 3554 days | 32% |
| Antonia Gillett | 10/10 | 3556 days | 33% |
| Cora | 8/10 | 3558 days | 32% |
| Selina | 8/10 | 3558 days | 32% |
| Saskia Peek | 10/10 | 3559 days | 33% |
| Anna Lerchl | 10/10 | 3562 days | 33% |
| Madeleine Panholzer | 10/10 | 3564 days | 33% |
| Andrea Le Stunff | 6/10 | 3567 days | 28% |
| Jan Homann | 7/10 | 3569 days | 30% |
| Pablo Garcia | 10/10 | 3573 days | 32% |
| Julia Scharbert | 8/10 | 3573 days | 32% |
| Annalies Beard | 7/10 | 3576 days | 30% |
| Max von Felde | 9/10 | 3578 days | 32% |
| Teo Golja | 8/10 | 3585 days | 31% |
| Max Mustermann | 7/10 | 3590 days | 29% |
| Irene Marvelli | 9/10 | 3592 days | 31% |
| ks ks | 8/10 | 3592 days | 31% |
| Florent Callet | 7/10 | 3597 days | 29% |
| Ambrosio Loojs | 8/10 | 3598 days | 31% |
| Sophia Harnisch | 9/10 | 3598 days | 31% |
| Markus Wabing | 10/10 | 3600 days | 31% |
| Theresa Huelk | 9/10 | 3602 days | 31% |
| Rebecca Winzig | 6/10 | 3602 days | 27% |
| Michele Winzig | 9/10 | 3602 days | 31% |
| M J | 8/10 | 3605 days | 30% |
| Johannes Marold | 8/10 | 3611 days | 30% |
| Lucilo Del Castillo | 8/10 | 3613 days | 30% |
| Nils | 9/10 | 3617 days | 30% |
| Elizabeth Nash | 9/10 | 3658 days | 28% |
| Stephanie Piou | 8/10 | 3922 days | 17% |
| Michael Stibor | 9/10 | 3923 days | 17% |
| Martha Taatz | 10/10 | 3966 days | 16% |
| Jasper van den Weyde | 9/10 | 3978 days | 15% |
| Bart Hanssen | 9/10 | 4000 days | 14% |
| Claudia Bauch | 10/10 | 4295 days | 2% |
| Hirsch Svenja | 9/10 | 4300 days | 1% |
| Tobias Thull | 9/10 | 4300 days | 1% |
| Julie Ledanois | 9/10 | 4308 days | 1% |
| Joy Lambez | 10/10 | 4322 days | 1% |
| Claudia | 10/10 | 4334 days | 0% |
| Rey Germain | 9/10 | 4638 days | 20% |
| Kiki Wykstra | 9/10 | 4650 days | 20% |
| Sarah Horn | 9/10 | 4650 days | 20% |
| Sebastian Russell-Smits | 10/10 | 4650 days | 20% |
| N smith | 9/10 | 4721 days | 20% |
| Ruben Kunze | 9/10 | 5017 days | 20% |
| Numa Brouimet | 10/10 | 5023 days | 20% |
| Carolin Haas | 8/10 | 5037 days | 19% |
| Franziska & Katrin | 7/10 | 5048 days | 18% |
| Lucie Rutherfurd | 8/10 | 5054 days | 19% |
| Mary Hamilton | 10/10 | 5148 days | 20% |
| Mirka Tinterova | 10/10 | 5395 days | 20% |
| Cymen Crick | 9/10 | 5666 days | 20% |
| Michael Egli | 9/10 | 5749 days | 20% |
| beetley | 10/10 | 5755 days | 20% |
| Jamie Hallifax | 7/10 | 5777 days | 18% |
| joe Reibli | 7/10 | 5783 days | 18% |
| alasiac | 10/10 | 5848 days | 20% |
| carolineder | 8/10 | 5848 days | 19% |
| Andrea and Craig Swinson | 8/10 | 5872 days | 19% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Kauaeranga Kauri Trail (Pinnacles Walk) does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
1.69% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
87%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.