Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Kauaeranga Kauri Trail (Pinnacles Walk).

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

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Cymen Crick's avatar

Cymen Crick

Rankers Owner

Kauaeranga Kauri Trail (Pinnacles Walk)

Valid Reviews

77 Valid Reviews

The Kauaeranga Kauri Trail (Pinnacles Walk) experience has a total of 77 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 77 valid reviews:

Rating Count Percentage
10/10 19
25%
9/10 25
32%
8/10 21
27%
7/10 10
13%
6/10 2
3%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

86.36% Average

The raw data average (mean) for all the Kauaeranga Kauri Trail (Pinnacles Walk) valid reviews is 86.36% and is based on 77 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

71 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 77 valid reviews, the experience has 71 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 71 face-to-face reviews:

Rating Count Percentage
10/10 17
24%
9/10 22
31%
8/10 21
30%
7/10 9
13%
6/10 2
3%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

86.06% Average

The raw data average (mean) for all the Kauaeranga Kauri Trail (Pinnacles Walk) face-to-face reviews is 86.06% and is based on 71 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

85.71%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Cymen Crick 10/10 1673 days 100%
Haefele Lilja 7/10 2312 days 59%
Chris Arnold 7/10 2927 days 41%
Dan Schmidt 8/10 2933 days 43%
Niels Bellaar 9/10 2939 days 43%
Riccardo 9/10 2940 days 43%
Emely Walker 8/10 2942 days 43%
Kristal Lavender 9/10 2981 days 42%
Jamosch Dooffler 8/10 2991 days 41%
Janina 8/10 2992 days 41%
Barbara 10/10 2996 days 42%
Gazmira Molina 10/10 3003 days 42%
Thomas 9/10 3022 days 41%
Mikulas and Dominika 7/10 3028 days 38%
Sylvie Smets 9/10 3232 days 34%
Anais Roux 8/10 3237 days 34%
Milan Maiwald 8/10 3242 days 34%
Alex 8/10 3244 days 34%
Antonia Gillett 10/10 3246 days 34%
Cora 8/10 3248 days 34%
Selina 8/10 3248 days 34%
Saskia Peek 10/10 3249 days 34%
Anna Lerchl 10/10 3252 days 34%
Madeleine Panholzer 10/10 3254 days 34%
Andrea Le Stunff 6/10 3257 days 29%
Jan Homann 7/10 3259 days 31%
Pablo Garcia 10/10 3263 days 34%
Julia Scharbert 8/10 3263 days 33%
Annalies Beard 7/10 3266 days 31%
Max von Felde 9/10 3268 days 33%
Teo Golja 8/10 3275 days 33%
Max Mustermann 7/10 3280 days 31%
Irene Marvelli 9/10 3282 days 33%
ks ks 8/10 3282 days 33%
Florent Callet 7/10 3287 days 31%
Ambrosio Loojs 8/10 3288 days 32%
Sophia Harnisch 9/10 3288 days 33%
Markus Wabing 10/10 3290 days 33%
Theresa Huelk 9/10 3292 days 33%
Rebecca Winzig 6/10 3292 days 28%
Michele Winzig 9/10 3292 days 33%
M J 8/10 3295 days 32%
Johannes Marold 8/10 3301 days 32%
Lucilo Del Castillo 8/10 3303 days 32%
Nils 9/10 3307 days 32%
Elizabeth Nash 9/10 3348 days 31%
Stephanie Piou 8/10 3612 days 22%
Michael Stibor 9/10 3613 days 23%
Martha Taatz 10/10 3656 days 21%
Jasper van den Weyde 9/10 3668 days 21%
Bart Hanssen 9/10 3690 days 20%
Claudia Bauch 10/10 3985 days 11%
Hirsch Svenja 9/10 3990 days 11%
Tobias Thull 9/10 3990 days 11%
Julie Ledanois 9/10 3998 days 11%
Joy Lambez 10/10 4012 days 10%
Claudia 10/10 4024 days 10%
Rey Germain 9/10 4328 days 0%
Kiki Wykstra 9/10 4340 days 0%
Sarah Horn 9/10 4340 days 0%
Sebastian Russell-Smits 10/10 4340 days 0%
N smith 9/10 4411 days 15%
Ruben Kunze 9/10 4707 days 15%
Numa Brouimet 10/10 4713 days 15%
Carolin Haas 8/10 4727 days 14%
Franziska & Katrin 7/10 4738 days 14%
Lucie Rutherfurd 8/10 4744 days 14%
Mary Hamilton 10/10 4838 days 15%
Mirka Tinterova 10/10 5085 days 15%
Cymen Crick 9/10 5356 days 15%
Michael Egli 9/10 5439 days 15%
beetley 10/10 5445 days 15%
Jamie Hallifax 7/10 5467 days 14%
joe Reibli 7/10 5473 days 14%
alasiac 10/10 5538 days 15%
carolineder 8/10 5538 days 14%
Andrea and Craig Swinson 8/10 5562 days 14%

Adjustments

No Adjustment

Several adjustments to the weighted average may be added to improve relevancy and credibility. Kauaeranga Kauri Trail (Pinnacles Walk) does not meet the criteria for any of these adjustments to apply.

Balancing Adjustment

1.69% Adjustment

Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.

You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.

We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.

Final Ranking Score

87%

The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.