Ranking Score Explained

G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Kauaeranga Kauri Trail (Pinnacles Walk).

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Cymen Crick's avatar

Cymen Crick

Rankers Owner

Kauaeranga Kauri Trail (Pinnacles Walk)

Valid Reviews

77 Valid Reviews

The Kauaeranga Kauri Trail (Pinnacles Walk) experience has a total of 77 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 77 valid reviews:

Rating Count Percentage
10/10 19
25%
9/10 25
32%
8/10 21
27%
7/10 10
13%
6/10 2
3%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

86.36% Average

The raw data average (mean) for all the Kauaeranga Kauri Trail (Pinnacles Walk) valid reviews is 86.36% and is based on 77 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

71 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 77 valid reviews, the experience has 71 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 71 face-to-face reviews:

Rating Count Percentage
10/10 17
24%
9/10 22
31%
8/10 21
30%
7/10 9
13%
6/10 2
3%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

86.06% Average

The raw data average (mean) for all the Kauaeranga Kauri Trail (Pinnacles Walk) face-to-face reviews is 86.06% and is based on 71 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

85.87%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Cymen Crick 10/10 1600 days 100%
Haefele Lilja 7/10 2239 days 49%
Chris Arnold 7/10 2854 days 35%
Dan Schmidt 8/10 2860 days 36%
Niels Bellaar 9/10 2866 days 37%
Riccardo 9/10 2867 days 37%
Emely Walker 8/10 2869 days 36%
Kristal Lavender 9/10 2908 days 35%
Jamosch Dooffler 8/10 2918 days 35%
Janina 8/10 2919 days 35%
Barbara 10/10 2923 days 35%
Gazmira Molina 10/10 2930 days 35%
Thomas 9/10 2949 days 34%
Mikulas and Dominika 7/10 2955 days 32%
Sylvie Smets 9/10 3159 days 29%
Anais Roux 8/10 3164 days 29%
Milan Maiwald 8/10 3169 days 29%
Alex 8/10 3171 days 29%
Antonia Gillett 10/10 3173 days 29%
Cora 8/10 3175 days 29%
Selina 8/10 3175 days 29%
Saskia Peek 10/10 3176 days 29%
Anna Lerchl 10/10 3179 days 29%
Madeleine Panholzer 10/10 3181 days 29%
Andrea Le Stunff 6/10 3184 days 25%
Jan Homann 7/10 3186 days 27%
Pablo Garcia 10/10 3190 days 29%
Julia Scharbert 8/10 3190 days 28%
Annalies Beard 7/10 3193 days 27%
Max von Felde 9/10 3195 days 28%
Teo Golja 8/10 3202 days 28%
Max Mustermann 7/10 3207 days 26%
Irene Marvelli 9/10 3209 days 28%
ks ks 8/10 3209 days 28%
Florent Callet 7/10 3214 days 26%
Ambrosio Loojs 8/10 3215 days 28%
Sophia Harnisch 9/10 3215 days 28%
Markus Wabing 10/10 3217 days 28%
Theresa Huelk 9/10 3219 days 28%
Rebecca Winzig 6/10 3219 days 24%
Michele Winzig 9/10 3219 days 28%
M J 8/10 3222 days 27%
Johannes Marold 8/10 3228 days 27%
Lucilo Del Castillo 8/10 3230 days 27%
Nils 9/10 3234 days 27%
Elizabeth Nash 9/10 3275 days 26%
Stephanie Piou 8/10 3539 days 20%
Michael Stibor 9/10 3540 days 20%
Martha Taatz 10/10 3583 days 19%
Jasper van den Weyde 9/10 3595 days 18%
Bart Hanssen 9/10 3617 days 18%
Claudia Bauch 10/10 3912 days 11%
Hirsch Svenja 9/10 3917 days 10%
Tobias Thull 9/10 3917 days 10%
Julie Ledanois 9/10 3925 days 10%
Joy Lambez 10/10 3939 days 10%
Claudia 10/10 3951 days 10%
Rey Germain 9/10 4255 days 2%
Kiki Wykstra 9/10 4267 days 2%
Sarah Horn 9/10 4267 days 2%
Sebastian Russell-Smits 10/10 4267 days 2%
N smith 9/10 4338 days 0%
Ruben Kunze 9/10 4634 days 12%
Numa Brouimet 10/10 4640 days 12%
Carolin Haas 8/10 4654 days 12%
Franziska & Katrin 7/10 4665 days 11%
Lucie Rutherfurd 8/10 4671 days 12%
Mary Hamilton 10/10 4765 days 12%
Mirka Tinterova 10/10 5012 days 12%
Cymen Crick 9/10 5283 days 12%
Michael Egli 9/10 5366 days 12%
beetley 10/10 5372 days 12%
Jamie Hallifax 7/10 5394 days 11%
joe Reibli 7/10 5400 days 11%
alasiac 10/10 5465 days 12%
carolineder 8/10 5465 days 12%
Andrea and Craig Swinson 8/10 5489 days 12%

Adjustments

No Adjustment

Several adjustments to the weighted average may be added to improve relevancy and credibility. Kauaeranga Kauri Trail (Pinnacles Walk) does not meet the criteria for any of these adjustments to apply.

Balancing Adjustment

1.66% Adjustment

Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.

You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.

We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.

Final Ranking Score

88%

The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.