Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Mossburn Country Park.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Mossburn Country Park
Valid Reviews
119 Valid Reviews
The Mossburn Country Park experience has a total of 127 reviews. There are 119 valid reviews that are included when calculating the ranking score and 8 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 119 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 71 |
|
60% |
| 9/10 | 24 |
|
20% |
| 8/10 | 15 |
|
13% |
| 7/10 | 6 |
|
5% |
| 6/10 | 1 |
|
1% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 1 |
|
1% |
| 2/10 | 0 |
|
0% |
| 1/10 | 1 |
|
1% |
92.27% Average
The raw data average (mean) for all the Mossburn Country Park valid reviews is 92.27% and is based on 119 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
15 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 119 valid reviews, the experience has 15 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 15 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 5 |
|
33% |
| 9/10 | 4 |
|
27% |
| 8/10 | 5 |
|
33% |
| 7/10 | 0 |
|
0% |
| 6/10 | 1 |
|
7% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
88.00% Average
The raw data average (mean) for all the Mossburn Country Park face-to-face reviews is 88.00% and is based on 15 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
95.43%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Caron | 10/10 | 170 days | 100% |
| Miriam | 10/10 | 261 days | 98% |
| Sandra Staples | 9/10 | 261 days | 97% |
| Chris H | 10/10 | 292 days | 97% |
| Julia Richter | 10/10 | 292 days | 97% |
| Diana Antunez | 10/10 | 322 days | 96% |
| Silene.arvinberod@gmail.com | 10/10 | 322 days | 96% |
| Chc | 10/10 | 322 days | 96% |
| annelie slaar | 9/10 | 353 days | 94% |
| Ren15 | 10/10 | 353 days | 94% |
| Victoria | 7/10 | 353 days | 88% |
| Pauline | 10/10 | 353 days | 94% |
| Elke | 10/10 | 536 days | 85% |
| Tasmin | 9/10 | 567 days | 82% |
| Katie Edser | 10/10 | 567 days | 83% |
| Kelsey Fisher | 10/10 | 567 days | 83% |
| Dave and Nicky | 10/10 | 657 days | 77% |
| Rob J | 9/10 | 657 days | 76% |
| Sue and Ron | 10/10 | 687 days | 74% |
| Shona Beach | 10/10 | 687 days | 74% |
| Joan Hermitage | 10/10 | 718 days | 72% |
| Yuri Fey | 10/10 | 718 days | 72% |
| Russell | 1/10 | 718 days | 29% |
| Anne S | 9/10 | 932 days | 51% |
| Heather and Jim | 10/10 | 1022 days | 42% |
| Kathryn Torkington | 10/10 | 1083 days | 37% |
| Steven | 10/10 | 1297 days | 21% |
| Luke | 10/10 | 1325 days | 20% |
| Cait Turner | 8/10 | 1356 days | 17% |
| Tori | 10/10 | 1387 days | 16% |
| Joanne | 10/10 | 1448 days | 13% |
| Lynley and Ian Breeze | 10/10 | 1448 days | 13% |
| Lauren | 8/10 | 1662 days | 6% |
| Amy | 10/10 | 1691 days | 6% |
| Moritz | 10/10 | 1691 days | 6% |
| Pierre-Yves | 10/10 | 1691 days | 6% |
| Allan and Kelly | 10/10 | 1691 days | 6% |
| Johan | 10/10 | 1691 days | 6% |
| Melissa | 10/10 | 1722 days | 6% |
| Nik | 10/10 | 1722 days | 6% |
| Erica | 10/10 | 1722 days | 6% |
| Leon | 9/10 | 1722 days | 6% |
| Chris | 10/10 | 1753 days | 5% |
| Peter Nesnebse | 8/10 | 1753 days | 5% |
| Antoine | 10/10 | 1783 days | 5% |
| Lucie | 10/10 | 1783 days | 5% |
| Javier Williams | 9/10 | 1783 days | 5% |
| K&KRahimi | 9/10 | 1783 days | 5% |
| Shona Beach | 10/10 | 1814 days | 5% |
| Vicki Hoskinson | 10/10 | 2028 days | 5% |
| John | 9/10 | 2028 days | 5% |
| Kathryn Torkington | 10/10 | 2056 days | 5% |
| Brigitta | 8/10 | 2056 days | 5% |
| Marty | 10/10 | 2056 days | 5% |
| From DK | 9/10 | 2087 days | 4% |
| Francois & Caroline | 9/10 | 2087 days | 4% |
| Yh kim | 10/10 | 2087 days | 5% |
| Richard | 9/10 | 2087 days | 4% |
| Nadine | 10/10 | 2118 days | 4% |
| Sellers Family | 10/10 | 2148 days | 4% |
| Shona Beach | 10/10 | 2179 days | 4% |
| Carl | 10/10 | 2179 days | 4% |
| S Becker | 10/10 | 2362 days | 4% |
| Jos Mulder | 10/10 | 2424 days | 4% |
| Suzanne Wijsman | 9/10 | 2429 days | 4% |
| Xiao Xiao | 9/10 | 2462 days | 4% |
| Kerine Au | 10/10 | 2483 days | 4% |
| Lukas Hauser | 10/10 | 2501 days | 4% |
| Crystal Wang | 3/10 | 2515 days | 2% |
| Madelyn Fagerman | 10/10 | 2721 days | 3% |
| Vicki | 10/10 | 2731 days | 3% |
| Frank Hofmann | 10/10 | 2752 days | 3% |
| Marie Blom | 10/10 | 2756 days | 3% |
| Josh Marks | 10/10 | 2770 days | 3% |
| Matthias Wohlgemuth | 9/10 | 2800 days | 3% |
| Barbara-Rose Townsend | 9/10 | 2803 days | 3% |
| Martine Baars | 10/10 | 2821 days | 3% |
| Ajit Raut | 10/10 | 2863 days | 3% |
| Ivan Wee | 8/10 | 2877 days | 3% |
| Nancy LeRoy | 9/10 | 2878 days | 3% |
| Ivan W. | 10/10 | 2909 days | 3% |
| Susan H | 10/10 | 2911 days | 3% |
| Matteo Verzi | 7/10 | 3110 days | 2% |
| Sandy Bell | 10/10 | 3150 days | 2% |
| Louise Alexander | 10/10 | 3152 days | 2% |
| Yuan Lin | 8/10 | 3157 days | 2% |
| Rachel Macdonald | 7/10 | 3172 days | 2% |
| robert zdebski | 9/10 | 3214 days | 2% |
| Sarah Gurney | 7/10 | 3221 days | 2% |
| Graham Lighner | 10/10 | 3224 days | 2% |
| Jennifer Brown | 9/10 | 3244 days | 2% |
| Lena + Kristof | 10/10 | 3489 days | 2% |
| Thomas Blom | 8/10 | 3517 days | 2% |
| Kodie Howarth | 10/10 | 3546 days | 2% |
| Rasmus Rantil | 10/10 | 3552 days | 2% |
| Bjorn Privat | 10/10 | 3559 days | 2% |
| Kim Frey | 7/10 | 3559 days | 2% |
| Silvia Hudakova | 10/10 | 3579 days | 2% |
| Julian Kuemme | 10/10 | 3829 days | 1% |
| Andrea Sole | 10/10 | 3829 days | 1% |
| Mandy Reich | 9/10 | 3830 days | 1% |
| Monique Monique | 7/10 | 3882 days | 1% |
| Petra Niemann | 10/10 | 3913 days | 1% |
| Eric and Nienke | 8/10 | 3944 days | 1% |
| J Murphy | 8/10 | 3974 days | 1% |
| Luise Fuchs | 9/10 | 4209 days | 0% |
| Michal | 8/10 | 4223 days | 0% |
| Przemystaw Tymizyszyn | 8/10 | 4223 days | 0% |
| Guillot | 9/10 | 4226 days | 0% |
| phudgb | 10/10 | 4370 days | 0% |
| Rebecca Doehl | 8/10 | 4597 days | 1% |
| Sue DeVries | 8/10 | 4927 days | 1% |
| Marii Joekalda | 9/10 | 4933 days | 1% |
| Tina Madsen | 8/10 | 4936 days | 1% |
| Sabine Tippman | 6/10 | 4936 days | 1% |
| nelliekaye | 9/10 | 5131 days | 1% |
| hellami | 8/10 | 5435 days | 1% |
| Andrea | 10/10 | 5566 days | 1% |
| JohannaB | 10/10 | 5668 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Mossburn Country Park experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-2.48% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 75 days. However the Mossburn Country Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Mossburn Country Park experience has been adjusted for 165 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 162 | -2.43% |
| 163 | -2.45% |
| 164 | -2.46% |
| 165 | -2.48% |
| 166 | -2.50% |
| 167 | -2.51% |
| 168 | -2.53% |
| … | … |
Balancing Adjustment
0.64% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
94%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.