Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Mossburn Country Park.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Mossburn Country Park
Valid Reviews
120 Valid Reviews
The Mossburn Country Park experience has a total of 128 reviews. There are 120 valid reviews that are included when calculating the ranking score and 8 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 120 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 72 |
|
60% |
| 9/10 | 24 |
|
20% |
| 8/10 | 15 |
|
13% |
| 7/10 | 6 |
|
5% |
| 6/10 | 1 |
|
1% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 1 |
|
1% |
| 2/10 | 0 |
|
0% |
| 1/10 | 1 |
|
1% |
92.33% Average
The raw data average (mean) for all the Mossburn Country Park valid reviews is 92.33% and is based on 120 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
15 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 120 valid reviews, the experience has 15 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 15 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 5 |
|
33% |
| 9/10 | 4 |
|
27% |
| 8/10 | 5 |
|
33% |
| 7/10 | 0 |
|
0% |
| 6/10 | 1 |
|
7% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
88.00% Average
The raw data average (mean) for all the Mossburn Country Park face-to-face reviews is 88.00% and is based on 15 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
95.65%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Christiane | 10/10 | 78 days | 100% |
| Caron | 10/10 | 261 days | 96% |
| Miriam | 10/10 | 352 days | 93% |
| Sandra Staples | 9/10 | 352 days | 92% |
| Chris H | 10/10 | 383 days | 92% |
| Julia Richter | 10/10 | 383 days | 92% |
| Diana Antunez | 10/10 | 413 days | 91% |
| Silene.arvinberod@gmail.com | 10/10 | 413 days | 91% |
| Chc | 10/10 | 413 days | 91% |
| annelie slaar | 9/10 | 444 days | 88% |
| Ren15 | 10/10 | 444 days | 89% |
| Victoria | 7/10 | 444 days | 83% |
| Pauline | 10/10 | 444 days | 89% |
| Elke | 10/10 | 627 days | 78% |
| Tasmin | 9/10 | 658 days | 75% |
| Katie Edser | 10/10 | 658 days | 76% |
| Kelsey Fisher | 10/10 | 658 days | 76% |
| Dave and Nicky | 10/10 | 748 days | 68% |
| Rob J | 9/10 | 748 days | 68% |
| Sue and Ron | 10/10 | 778 days | 66% |
| Shona Beach | 10/10 | 778 days | 66% |
| Joan Hermitage | 10/10 | 809 days | 63% |
| Yuri Fey | 10/10 | 809 days | 63% |
| Russell | 1/10 | 809 days | 25% |
| Anne S | 9/10 | 1023 days | 41% |
| Heather and Jim | 10/10 | 1113 days | 34% |
| Kathryn Torkington | 10/10 | 1174 days | 29% |
| Steven | 10/10 | 1388 days | 16% |
| Luke | 10/10 | 1416 days | 14% |
| Cait Turner | 8/10 | 1447 days | 13% |
| Tori | 10/10 | 1478 days | 12% |
| Joanne | 10/10 | 1539 days | 10% |
| Lynley and Ian Breeze | 10/10 | 1539 days | 10% |
| Lauren | 8/10 | 1753 days | 5% |
| Amy | 10/10 | 1782 days | 5% |
| Moritz | 10/10 | 1782 days | 5% |
| Pierre-Yves | 10/10 | 1782 days | 5% |
| Allan and Kelly | 10/10 | 1782 days | 5% |
| Johan | 10/10 | 1782 days | 5% |
| Melissa | 10/10 | 1813 days | 5% |
| Nik | 10/10 | 1813 days | 5% |
| Erica | 10/10 | 1813 days | 5% |
| Leon | 9/10 | 1813 days | 5% |
| Chris | 10/10 | 1844 days | 5% |
| Peter Nesnebse | 8/10 | 1844 days | 5% |
| Antoine | 10/10 | 1874 days | 5% |
| Lucie | 10/10 | 1874 days | 5% |
| Javier Williams | 9/10 | 1874 days | 5% |
| K&KRahimi | 9/10 | 1874 days | 5% |
| Shona Beach | 10/10 | 1905 days | 5% |
| Vicki Hoskinson | 10/10 | 2119 days | 4% |
| John | 9/10 | 2119 days | 4% |
| Kathryn Torkington | 10/10 | 2147 days | 4% |
| Brigitta | 8/10 | 2147 days | 4% |
| Marty | 10/10 | 2147 days | 4% |
| From DK | 9/10 | 2178 days | 4% |
| Francois & Caroline | 9/10 | 2178 days | 4% |
| Yh kim | 10/10 | 2178 days | 4% |
| Richard | 9/10 | 2178 days | 4% |
| Nadine | 10/10 | 2209 days | 4% |
| Sellers Family | 10/10 | 2239 days | 4% |
| Shona Beach | 10/10 | 2270 days | 4% |
| Carl | 10/10 | 2270 days | 4% |
| S Becker | 10/10 | 2453 days | 4% |
| Jos Mulder | 10/10 | 2515 days | 4% |
| Suzanne Wijsman | 9/10 | 2520 days | 3% |
| Xiao Xiao | 9/10 | 2553 days | 3% |
| Kerine Au | 10/10 | 2574 days | 3% |
| Lukas Hauser | 10/10 | 2592 days | 3% |
| Crystal Wang | 3/10 | 2606 days | 2% |
| Madelyn Fagerman | 10/10 | 2812 days | 3% |
| Vicki | 10/10 | 2822 days | 3% |
| Frank Hofmann | 10/10 | 2843 days | 3% |
| Marie Blom | 10/10 | 2847 days | 3% |
| Josh Marks | 10/10 | 2861 days | 3% |
| Matthias Wohlgemuth | 9/10 | 2891 days | 3% |
| Barbara-Rose Townsend | 9/10 | 2894 days | 3% |
| Martine Baars | 10/10 | 2912 days | 3% |
| Ajit Raut | 10/10 | 2954 days | 3% |
| Ivan Wee | 8/10 | 2968 days | 3% |
| Nancy LeRoy | 9/10 | 2969 days | 3% |
| Ivan W. | 10/10 | 3000 days | 3% |
| Susan H | 10/10 | 3002 days | 3% |
| Matteo Verzi | 7/10 | 3201 days | 2% |
| Sandy Bell | 10/10 | 3241 days | 2% |
| Louise Alexander | 10/10 | 3243 days | 2% |
| Yuan Lin | 8/10 | 3248 days | 2% |
| Rachel Macdonald | 7/10 | 3263 days | 2% |
| robert zdebski | 9/10 | 3305 days | 2% |
| Sarah Gurney | 7/10 | 3312 days | 2% |
| Graham Lighner | 10/10 | 3315 days | 1% |
| Jennifer Brown | 9/10 | 3335 days | 2% |
| Lena + Kristof | 10/10 | 3580 days | 1% |
| Thomas Blom | 8/10 | 3608 days | 1% |
| Kodie Howarth | 10/10 | 3637 days | 1% |
| Rasmus Rantil | 10/10 | 3643 days | 1% |
| Bjorn Privat | 10/10 | 3650 days | 1% |
| Kim Frey | 7/10 | 3650 days | 1% |
| Silvia Hudakova | 10/10 | 3670 days | 1% |
| Julian Kuemme | 10/10 | 3920 days | 1% |
| Andrea Sole | 10/10 | 3920 days | 1% |
| Mandy Reich | 9/10 | 3921 days | 1% |
| Monique Monique | 7/10 | 3973 days | 1% |
| Petra Niemann | 10/10 | 4004 days | 1% |
| Eric and Nienke | 8/10 | 4035 days | 1% |
| J Murphy | 8/10 | 4065 days | 0% |
| Luise Fuchs | 9/10 | 4300 days | 0% |
| Michal | 8/10 | 4314 days | 0% |
| Przemystaw Tymizyszyn | 8/10 | 4314 days | 0% |
| Guillot | 9/10 | 4317 days | 0% |
| phudgb | 10/10 | 4461 days | 1% |
| Rebecca Doehl | 8/10 | 4688 days | 1% |
| Sue DeVries | 8/10 | 5018 days | 1% |
| Marii Joekalda | 9/10 | 5024 days | 1% |
| Tina Madsen | 8/10 | 5027 days | 1% |
| Sabine Tippman | 6/10 | 5027 days | 0% |
| nelliekaye | 9/10 | 5222 days | 1% |
| hellami | 8/10 | 5526 days | 1% |
| Andrea | 10/10 | 5657 days | 1% |
| JohannaB | 10/10 | 5759 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Mossburn Country Park experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-1.21% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 42 days. However the Mossburn Country Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Mossburn Country Park experience has been adjusted for 60 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 57 | -1.15% |
| 58 | -1.17% |
| 59 | -1.19% |
| 60 | -1.21% |
| 61 | -1.23% |
| 62 | -1.25% |
| 63 | -1.27% |
| … | … |
Balancing Adjustment
0.49% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
95%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.