G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Mossburn Country Park.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
127 Valid Reviews
The Mossburn Country Park experience has a total of 135 reviews. There are 127 valid reviews that are included when calculating the ranking score and 8 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 127 valid reviews:
Rating | Count | Percentage | |
---|---|---|---|
10/10 | 78 |
|
61% |
9/10 | 24 |
|
19% |
8/10 | 15 |
|
12% |
7/10 | 7 |
|
6% |
6/10 | 1 |
|
1% |
5/10 | 0 |
|
0% |
4/10 | 0 |
|
0% |
3/10 | 1 |
|
1% |
2/10 | 0 |
|
0% |
1/10 | 1 |
|
1% |
92.52% Average
The raw data average (mean) for all the Mossburn Country Park valid reviews is 92.52% and is based on 127 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
15 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 127 valid reviews, the experience has 15 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 15 face-to-face reviews:
Rating | Count | Percentage | |
---|---|---|---|
10/10 | 5 |
|
33% |
9/10 | 4 |
|
27% |
8/10 | 5 |
|
33% |
7/10 | 0 |
|
0% |
6/10 | 1 |
|
7% |
5/10 | 0 |
|
0% |
4/10 | 0 |
|
0% |
3/10 | 0 |
|
0% |
2/10 | 0 |
|
0% |
1/10 | 0 |
|
0% |
88.00% Average
The raw data average (mean) for all the Mossburn Country Park face-to-face reviews is 88.00% and is based on 15 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
95.76%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
Reviewer | Rating | Age | Relative Weight |
---|---|---|---|
Rhonda | 10/10 | 14 days | 100% |
VamperCan | 10/10 | 14 days | 100% |
Andy Williamson | 10/10 | 45 days | 100% |
YC | 10/10 | 45 days | 100% |
Anne | 10/10 | 45 days | 100% |
Brett | 7/10 | 45 days | 93% |
Charly and family | 10/10 | 76 days | 100% |
Christiane | 10/10 | 137 days | 99% |
Caron | 10/10 | 320 days | 94% |
Miriam | 10/10 | 411 days | 90% |
Sandra Staples | 9/10 | 411 days | 89% |
Chris H | 10/10 | 442 days | 89% |
Julia Richter | 10/10 | 442 days | 89% |
Diana Antunez | 10/10 | 472 days | 87% |
Silene.arvinberod@gmail.com | 10/10 | 472 days | 87% |
Chc | 10/10 | 472 days | 87% |
annelie slaar | 9/10 | 503 days | 85% |
Ren15 | 10/10 | 503 days | 86% |
Victoria | 7/10 | 503 days | 80% |
Pauline | 10/10 | 503 days | 86% |
Elke | 10/10 | 686 days | 73% |
Tasmin | 9/10 | 717 days | 70% |
Katie Edser | 10/10 | 717 days | 71% |
Kelsey Fisher | 10/10 | 717 days | 71% |
Dave and Nicky | 10/10 | 807 days | 63% |
Rob J | 9/10 | 807 days | 62% |
Sue and Ron | 10/10 | 837 days | 60% |
Shona Beach | 10/10 | 837 days | 60% |
Joan Hermitage | 10/10 | 868 days | 57% |
Yuri Fey | 10/10 | 868 days | 57% |
Russell | 1/10 | 868 days | 23% |
Anne S | 9/10 | 1082 days | 36% |
Heather and Jim | 10/10 | 1172 days | 29% |
Kathryn Torkington | 10/10 | 1233 days | 25% |
Steven | 10/10 | 1447 days | 13% |
Luke | 10/10 | 1475 days | 12% |
Cait Turner | 8/10 | 1506 days | 11% |
Tori | 10/10 | 1537 days | 10% |
Joanne | 10/10 | 1598 days | 8% |
Lynley and Ian Breeze | 10/10 | 1598 days | 8% |
Lauren | 8/10 | 1812 days | 5% |
Amy | 10/10 | 1841 days | 5% |
Moritz | 10/10 | 1841 days | 5% |
Pierre-Yves | 10/10 | 1841 days | 5% |
Allan and Kelly | 10/10 | 1841 days | 5% |
Johan | 10/10 | 1841 days | 5% |
Melissa | 10/10 | 1872 days | 5% |
Nik | 10/10 | 1872 days | 5% |
Erica | 10/10 | 1872 days | 5% |
Leon | 9/10 | 1872 days | 5% |
Chris | 10/10 | 1903 days | 5% |
Peter Nesnebse | 8/10 | 1903 days | 5% |
Antoine | 10/10 | 1933 days | 5% |
Lucie | 10/10 | 1933 days | 5% |
Javier Williams | 9/10 | 1933 days | 5% |
K&KRahimi | 9/10 | 1933 days | 5% |
Shona Beach | 10/10 | 1964 days | 5% |
Vicki Hoskinson | 10/10 | 2178 days | 4% |
John | 9/10 | 2178 days | 4% |
Kathryn Torkington | 10/10 | 2206 days | 4% |
Brigitta | 8/10 | 2206 days | 4% |
Marty | 10/10 | 2206 days | 4% |
From DK | 9/10 | 2237 days | 4% |
Francois & Caroline | 9/10 | 2237 days | 4% |
Yh kim | 10/10 | 2237 days | 4% |
Richard | 9/10 | 2237 days | 4% |
Nadine | 10/10 | 2268 days | 4% |
Sellers Family | 10/10 | 2298 days | 4% |
Shona Beach | 10/10 | 2329 days | 4% |
Carl | 10/10 | 2329 days | 4% |
S Becker | 10/10 | 2512 days | 4% |
Jos Mulder | 10/10 | 2574 days | 4% |
Suzanne Wijsman | 9/10 | 2579 days | 3% |
Xiao Xiao | 9/10 | 2612 days | 3% |
Kerine Au | 10/10 | 2633 days | 3% |
Lukas Hauser | 10/10 | 2651 days | 3% |
Crystal Wang | 3/10 | 2665 days | 2% |
Madelyn Fagerman | 10/10 | 2871 days | 3% |
Vicki | 10/10 | 2881 days | 3% |
Frank Hofmann | 10/10 | 2902 days | 3% |
Marie Blom | 10/10 | 2906 days | 3% |
Josh Marks | 10/10 | 2920 days | 3% |
Matthias Wohlgemuth | 9/10 | 2950 days | 3% |
Barbara-Rose Townsend | 9/10 | 2953 days | 3% |
Martine Baars | 10/10 | 2971 days | 3% |
Ajit Raut | 10/10 | 3013 days | 3% |
Ivan Wee | 8/10 | 3027 days | 3% |
Nancy LeRoy | 9/10 | 3028 days | 3% |
Ivan W. | 10/10 | 3059 days | 3% |
Susan H | 10/10 | 3061 days | 3% |
Matteo Verzi | 7/10 | 3260 days | 2% |
Sandy Bell | 10/10 | 3300 days | 2% |
Louise Alexander | 10/10 | 3302 days | 2% |
Yuan Lin | 8/10 | 3307 days | 2% |
Rachel Macdonald | 7/10 | 3322 days | 2% |
robert zdebski | 9/10 | 3364 days | 2% |
Sarah Gurney | 7/10 | 3371 days | 2% |
Graham Lighner | 10/10 | 3374 days | 1% |
Jennifer Brown | 9/10 | 3394 days | 2% |
Lena + Kristof | 10/10 | 3639 days | 1% |
Thomas Blom | 8/10 | 3667 days | 1% |
Kodie Howarth | 10/10 | 3696 days | 1% |
Rasmus Rantil | 10/10 | 3702 days | 1% |
Bjorn Privat | 10/10 | 3709 days | 1% |
Kim Frey | 7/10 | 3709 days | 1% |
Silvia Hudakova | 10/10 | 3729 days | 1% |
Julian Kuemme | 10/10 | 3979 days | 1% |
Andrea Sole | 10/10 | 3979 days | 1% |
Mandy Reich | 9/10 | 3980 days | 1% |
Monique Monique | 7/10 | 4032 days | 1% |
Petra Niemann | 10/10 | 4063 days | 1% |
Eric and Nienke | 8/10 | 4094 days | 1% |
J Murphy | 8/10 | 4124 days | 0% |
Luise Fuchs | 9/10 | 4359 days | 0% |
Michal | 8/10 | 4373 days | 0% |
Przemystaw Tymizyszyn | 8/10 | 4373 days | 0% |
Guillot | 9/10 | 4376 days | 0% |
phudgb | 10/10 | 4520 days | 1% |
Rebecca Doehl | 8/10 | 4747 days | 1% |
Sue DeVries | 8/10 | 5077 days | 1% |
Marii Joekalda | 9/10 | 5083 days | 1% |
Tina Madsen | 8/10 | 5086 days | 1% |
Sabine Tippman | 6/10 | 5086 days | 1% |
nelliekaye | 9/10 | 5281 days | 1% |
hellami | 8/10 | 5585 days | 1% |
Andrea | 10/10 | 5716 days | 1% |
JohannaB | 10/10 | 5818 days | 1% |
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Mossburn Country Park does not meet the criteria for any of these adjustments to apply.
0.36% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
96%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.