G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Mossburn Country Park.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Mossburn Country Park
Valid Reviews
127 Valid Reviews
The Mossburn Country Park experience has a total of 135 reviews. There are 127 valid reviews that are included when calculating the ranking score and 8 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 127 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 78 |
|
61% |
| 9/10 | 24 |
|
19% |
| 8/10 | 15 |
|
12% |
| 7/10 | 7 |
|
6% |
| 6/10 | 1 |
|
1% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 1 |
|
1% |
| 2/10 | 0 |
|
0% |
| 1/10 | 1 |
|
1% |
92.52% Average
The raw data average (mean) for all the Mossburn Country Park valid reviews is 92.52% and is based on 127 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
15 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 127 valid reviews, the experience has 15 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 15 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 5 |
|
33% |
| 9/10 | 4 |
|
27% |
| 8/10 | 5 |
|
33% |
| 7/10 | 0 |
|
0% |
| 6/10 | 1 |
|
7% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
88.00% Average
The raw data average (mean) for all the Mossburn Country Park face-to-face reviews is 88.00% and is based on 15 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
95.76%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Rhonda | 10/10 | 42 days | 100% |
| VamperCan | 10/10 | 42 days | 100% |
| Andy Williamson | 10/10 | 73 days | 100% |
| YC | 10/10 | 73 days | 100% |
| Anne | 10/10 | 73 days | 100% |
| Brett | 7/10 | 73 days | 93% |
| Charly and family | 10/10 | 104 days | 99% |
| Christiane | 10/10 | 165 days | 99% |
| Caron | 10/10 | 348 days | 93% |
| Miriam | 10/10 | 439 days | 89% |
| Sandra Staples | 9/10 | 439 days | 88% |
| Chris H | 10/10 | 470 days | 87% |
| Julia Richter | 10/10 | 470 days | 87% |
| Diana Antunez | 10/10 | 500 days | 86% |
| Silene.arvinberod@gmail.com | 10/10 | 500 days | 86% |
| Chc | 10/10 | 500 days | 86% |
| annelie slaar | 9/10 | 531 days | 83% |
| Ren15 | 10/10 | 531 days | 84% |
| Victoria | 7/10 | 531 days | 78% |
| Pauline | 10/10 | 531 days | 84% |
| Elke | 10/10 | 714 days | 71% |
| Tasmin | 9/10 | 745 days | 68% |
| Katie Edser | 10/10 | 745 days | 68% |
| Kelsey Fisher | 10/10 | 745 days | 68% |
| Dave and Nicky | 10/10 | 835 days | 60% |
| Rob J | 9/10 | 835 days | 60% |
| Sue and Ron | 10/10 | 865 days | 57% |
| Shona Beach | 10/10 | 865 days | 57% |
| Joan Hermitage | 10/10 | 896 days | 54% |
| Yuri Fey | 10/10 | 896 days | 54% |
| Russell | 1/10 | 896 days | 22% |
| Anne S | 9/10 | 1110 days | 34% |
| Heather and Jim | 10/10 | 1200 days | 27% |
| Kathryn Torkington | 10/10 | 1261 days | 23% |
| Steven | 10/10 | 1475 days | 12% |
| Luke | 10/10 | 1503 days | 11% |
| Cait Turner | 8/10 | 1534 days | 9% |
| Tori | 10/10 | 1565 days | 8% |
| Joanne | 10/10 | 1626 days | 7% |
| Lynley and Ian Breeze | 10/10 | 1626 days | 7% |
| Lauren | 8/10 | 1840 days | 4% |
| Amy | 10/10 | 1869 days | 5% |
| Moritz | 10/10 | 1869 days | 5% |
| Pierre-Yves | 10/10 | 1869 days | 5% |
| Allan and Kelly | 10/10 | 1869 days | 5% |
| Johan | 10/10 | 1869 days | 5% |
| Melissa | 10/10 | 1900 days | 4% |
| Nik | 10/10 | 1900 days | 4% |
| Erica | 10/10 | 1900 days | 4% |
| Leon | 9/10 | 1900 days | 4% |
| Chris | 10/10 | 1931 days | 4% |
| Peter Nesnebse | 8/10 | 1931 days | 4% |
| Antoine | 10/10 | 1961 days | 4% |
| Lucie | 10/10 | 1961 days | 4% |
| Javier Williams | 9/10 | 1961 days | 4% |
| K&KRahimi | 9/10 | 1961 days | 4% |
| Shona Beach | 10/10 | 1992 days | 4% |
| Vicki Hoskinson | 10/10 | 2206 days | 4% |
| John | 9/10 | 2206 days | 4% |
| Kathryn Torkington | 10/10 | 2234 days | 4% |
| Brigitta | 8/10 | 2234 days | 4% |
| Marty | 10/10 | 2234 days | 4% |
| From DK | 9/10 | 2265 days | 4% |
| Francois & Caroline | 9/10 | 2265 days | 4% |
| Yh kim | 10/10 | 2265 days | 4% |
| Richard | 9/10 | 2265 days | 4% |
| Nadine | 10/10 | 2296 days | 4% |
| Sellers Family | 10/10 | 2326 days | 4% |
| Shona Beach | 10/10 | 2357 days | 4% |
| Carl | 10/10 | 2357 days | 4% |
| S Becker | 10/10 | 2540 days | 3% |
| Jos Mulder | 10/10 | 2602 days | 3% |
| Suzanne Wijsman | 9/10 | 2607 days | 3% |
| Xiao Xiao | 9/10 | 2640 days | 3% |
| Kerine Au | 10/10 | 2661 days | 3% |
| Lukas Hauser | 10/10 | 2679 days | 3% |
| Crystal Wang | 3/10 | 2693 days | 1% |
| Madelyn Fagerman | 10/10 | 2899 days | 2% |
| Vicki | 10/10 | 2909 days | 2% |
| Frank Hofmann | 10/10 | 2930 days | 2% |
| Marie Blom | 10/10 | 2934 days | 2% |
| Josh Marks | 10/10 | 2948 days | 2% |
| Matthias Wohlgemuth | 9/10 | 2978 days | 2% |
| Barbara-Rose Townsend | 9/10 | 2981 days | 2% |
| Martine Baars | 10/10 | 2999 days | 2% |
| Ajit Raut | 10/10 | 3041 days | 2% |
| Ivan Wee | 8/10 | 3055 days | 2% |
| Nancy LeRoy | 9/10 | 3056 days | 2% |
| Ivan W. | 10/10 | 3087 days | 2% |
| Susan H | 10/10 | 3089 days | 2% |
| Matteo Verzi | 7/10 | 3288 days | 2% |
| Sandy Bell | 10/10 | 3328 days | 2% |
| Louise Alexander | 10/10 | 3330 days | 2% |
| Yuan Lin | 8/10 | 3335 days | 2% |
| Rachel Macdonald | 7/10 | 3350 days | 1% |
| robert zdebski | 9/10 | 3392 days | 1% |
| Sarah Gurney | 7/10 | 3399 days | 1% |
| Graham Lighner | 10/10 | 3402 days | 1% |
| Jennifer Brown | 9/10 | 3422 days | 1% |
| Lena + Kristof | 10/10 | 3667 days | 1% |
| Thomas Blom | 8/10 | 3695 days | 1% |
| Kodie Howarth | 10/10 | 3724 days | 1% |
| Rasmus Rantil | 10/10 | 3730 days | 1% |
| Bjorn Privat | 10/10 | 3737 days | 1% |
| Kim Frey | 7/10 | 3737 days | 1% |
| Silvia Hudakova | 10/10 | 3757 days | 1% |
| Julian Kuemme | 10/10 | 4007 days | 0% |
| Andrea Sole | 10/10 | 4007 days | 0% |
| Mandy Reich | 9/10 | 4008 days | 0% |
| Monique Monique | 7/10 | 4060 days | 0% |
| Petra Niemann | 10/10 | 4091 days | 0% |
| Eric and Nienke | 8/10 | 4122 days | 0% |
| J Murphy | 8/10 | 4152 days | 0% |
| Luise Fuchs | 9/10 | 4387 days | 0% |
| Michal | 8/10 | 4401 days | 0% |
| Przemystaw Tymizyszyn | 8/10 | 4401 days | 0% |
| Guillot | 9/10 | 4404 days | 0% |
| phudgb | 10/10 | 4548 days | 1% |
| Rebecca Doehl | 8/10 | 4775 days | 0% |
| Sue DeVries | 8/10 | 5105 days | 0% |
| Marii Joekalda | 9/10 | 5111 days | 0% |
| Tina Madsen | 8/10 | 5114 days | 0% |
| Sabine Tippman | 6/10 | 5114 days | 0% |
| nelliekaye | 9/10 | 5309 days | 1% |
| hellami | 8/10 | 5613 days | 1% |
| Andrea | 10/10 | 5744 days | 0% |
| JohannaB | 10/10 | 5846 days | 0% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Mossburn Country Park experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-0.56% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 57 days. However the Mossburn Country Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Mossburn Country Park experience has been adjusted for 28 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 25 | -0.50% |
| 26 | -0.52% |
| 27 | -0.54% |
| 28 | -0.56% |
| 29 | -0.58% |
| 30 | -0.60% |
| 31 | -0.62% |
| … | … |
Balancing Adjustment
0.41% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
96%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.