Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Mossburn Country Park.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Mossburn Country Park
Valid Reviews
129 Valid Reviews
The Mossburn Country Park experience has a total of 137 reviews. There are 129 valid reviews that are included when calculating the ranking score and 8 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 129 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 80 |
|
62% |
| 9/10 | 24 |
|
19% |
| 8/10 | 15 |
|
12% |
| 7/10 | 7 |
|
5% |
| 6/10 | 1 |
|
1% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 1 |
|
1% |
| 2/10 | 0 |
|
0% |
| 1/10 | 1 |
|
1% |
92.64% Average
The raw data average (mean) for all the Mossburn Country Park valid reviews is 92.64% and is based on 129 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
15 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 129 valid reviews, the experience has 15 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 15 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 5 |
|
33% |
| 9/10 | 4 |
|
27% |
| 8/10 | 5 |
|
33% |
| 7/10 | 0 |
|
0% |
| 6/10 | 1 |
|
7% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
88.00% Average
The raw data average (mean) for all the Mossburn Country Park face-to-face reviews is 88.00% and is based on 15 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
96.21%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Vera | 10/10 | 66 days | 100% |
| Eline | 10/10 | 249 days | 97% |
| Rhonda | 10/10 | 308 days | 95% |
| VamperCan | 10/10 | 308 days | 95% |
| Andy Williamson | 10/10 | 339 days | 94% |
| YC | 10/10 | 339 days | 94% |
| Anne | 10/10 | 339 days | 94% |
| Brett | 7/10 | 339 days | 87% |
| Charly and family | 10/10 | 370 days | 92% |
| Christiane | 10/10 | 431 days | 90% |
| Caron | 10/10 | 614 days | 79% |
| Miriam | 10/10 | 705 days | 72% |
| Sandra Staples | 9/10 | 705 days | 71% |
| Chris H | 10/10 | 736 days | 69% |
| Julia Richter | 10/10 | 736 days | 69% |
| Diana Antunez | 10/10 | 766 days | 67% |
| Silene.arvinberod@gmail.com | 10/10 | 766 days | 67% |
| Chc | 10/10 | 766 days | 67% |
| annelie slaar | 9/10 | 797 days | 63% |
| Ren15 | 10/10 | 797 days | 64% |
| Victoria | 7/10 | 797 days | 59% |
| Pauline | 10/10 | 797 days | 64% |
| Elke | 10/10 | 980 days | 46% |
| Tasmin | 9/10 | 1011 days | 42% |
| Katie Edser | 10/10 | 1011 days | 43% |
| Kelsey Fisher | 10/10 | 1011 days | 43% |
| Dave and Nicky | 10/10 | 1101 days | 35% |
| Rob J | 9/10 | 1101 days | 35% |
| Sue and Ron | 10/10 | 1131 days | 33% |
| Shona Beach | 10/10 | 1131 days | 33% |
| Joan Hermitage | 10/10 | 1161 days | 30% |
| Yuri Fey | 10/10 | 1162 days | 30% |
| Russell | 1/10 | 1162 days | 12% |
| Anne S | 9/10 | 1376 days | 16% |
| Heather and Jim | 10/10 | 1466 days | 12% |
| Kathryn Torkington | 10/10 | 1527 days | 10% |
| Steven | 10/10 | 1741 days | 5% |
| Luke | 10/10 | 1769 days | 5% |
| Cait Turner | 8/10 | 1800 days | 5% |
| Tori | 10/10 | 1831 days | 5% |
| Joanne | 10/10 | 1892 days | 5% |
| Lynley and Ian Breeze | 10/10 | 1892 days | 5% |
| Lauren | 8/10 | 2106 days | 4% |
| Amy | 10/10 | 2135 days | 4% |
| Moritz | 10/10 | 2135 days | 4% |
| Pierre-Yves | 10/10 | 2135 days | 4% |
| Allan and Kelly | 10/10 | 2135 days | 4% |
| Johan | 10/10 | 2135 days | 4% |
| Melissa | 10/10 | 2166 days | 4% |
| Nik | 10/10 | 2166 days | 4% |
| Erica | 10/10 | 2166 days | 4% |
| Leon | 9/10 | 2166 days | 4% |
| Chris | 10/10 | 2197 days | 4% |
| Peter Nesnebse | 8/10 | 2197 days | 4% |
| Antoine | 10/10 | 2227 days | 4% |
| Lucie | 10/10 | 2227 days | 4% |
| Javier Williams | 9/10 | 2227 days | 4% |
| K&KRahimi | 9/10 | 2227 days | 4% |
| Shona Beach | 10/10 | 2258 days | 4% |
| Vicki Hoskinson | 10/10 | 2471 days | 4% |
| John | 9/10 | 2472 days | 4% |
| Kathryn Torkington | 10/10 | 2500 days | 4% |
| Brigitta | 8/10 | 2500 days | 4% |
| Marty | 10/10 | 2500 days | 4% |
| From DK | 9/10 | 2531 days | 4% |
| Francois & Caroline | 9/10 | 2531 days | 4% |
| Yh kim | 10/10 | 2531 days | 4% |
| Richard | 9/10 | 2531 days | 4% |
| Nadine | 10/10 | 2562 days | 4% |
| Sellers Family | 10/10 | 2592 days | 3% |
| Shona Beach | 10/10 | 2623 days | 3% |
| Carl | 10/10 | 2623 days | 3% |
| S Becker | 10/10 | 2806 days | 3% |
| Jos Mulder | 10/10 | 2868 days | 3% |
| Suzanne Wijsman | 9/10 | 2873 days | 3% |
| Xiao Xiao | 9/10 | 2906 days | 3% |
| Kerine Au | 10/10 | 2926 days | 3% |
| Lukas Hauser | 10/10 | 2945 days | 3% |
| Crystal Wang | 3/10 | 2959 days | 1% |
| Madelyn Fagerman | 10/10 | 3165 days | 2% |
| Vicki | 10/10 | 3175 days | 2% |
| Frank Hofmann | 10/10 | 3196 days | 2% |
| Marie Blom | 10/10 | 3200 days | 2% |
| Josh Marks | 10/10 | 3214 days | 2% |
| Matthias Wohlgemuth | 9/10 | 3244 days | 2% |
| Barbara-Rose Townsend | 9/10 | 3247 days | 2% |
| Martine Baars | 10/10 | 3265 days | 2% |
| Ajit Raut | 10/10 | 3307 days | 2% |
| Ivan Wee | 8/10 | 3321 days | 2% |
| Nancy LeRoy | 9/10 | 3321 days | 2% |
| Ivan W. | 10/10 | 3352 days | 2% |
| Susan H | 10/10 | 3355 days | 2% |
| Matteo Verzi | 7/10 | 3554 days | 1% |
| Sandy Bell | 10/10 | 3594 days | 1% |
| Louise Alexander | 10/10 | 3595 days | 1% |
| Yuan Lin | 8/10 | 3601 days | 1% |
| Rachel Macdonald | 7/10 | 3616 days | 1% |
| robert zdebski | 9/10 | 3657 days | 1% |
| Sarah Gurney | 7/10 | 3665 days | 1% |
| Graham Lighner | 10/10 | 3668 days | 1% |
| Jennifer Brown | 9/10 | 3687 days | 1% |
| Lena + Kristof | 10/10 | 3932 days | 1% |
| Thomas Blom | 8/10 | 3961 days | 1% |
| Kodie Howarth | 10/10 | 3990 days | 1% |
| Rasmus Rantil | 10/10 | 3996 days | 1% |
| Bjorn Privat | 10/10 | 4003 days | 1% |
| Kim Frey | 7/10 | 4003 days | 1% |
| Silvia Hudakova | 10/10 | 4022 days | 1% |
| Julian Kuemme | 10/10 | 4273 days | 0% |
| Andrea Sole | 10/10 | 4273 days | 0% |
| Mandy Reich | 9/10 | 4274 days | 0% |
| Monique Monique | 7/10 | 4326 days | 0% |
| Petra Niemann | 10/10 | 4357 days | 0% |
| Eric and Nienke | 8/10 | 4388 days | 1% |
| J Murphy | 8/10 | 4418 days | 1% |
| Luise Fuchs | 9/10 | 4653 days | 1% |
| Michal | 8/10 | 4667 days | 1% |
| Przemystaw Tymizyszyn | 8/10 | 4667 days | 1% |
| Guillot | 9/10 | 4670 days | 1% |
| phudgb | 10/10 | 4814 days | 1% |
| Rebecca Doehl | 8/10 | 5041 days | 1% |
| Sue DeVries | 8/10 | 5371 days | 1% |
| Marii Joekalda | 9/10 | 5377 days | 1% |
| Tina Madsen | 8/10 | 5380 days | 1% |
| Sabine Tippman | 6/10 | 5380 days | 1% |
| nelliekaye | 9/10 | 5575 days | 1% |
| hellami | 8/10 | 5879 days | 1% |
| Andrea | 10/10 | 6010 days | 1% |
| JohannaB | 10/10 | 6112 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Mossburn Country Park experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-1.26% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 42 days. However the Mossburn Country Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Mossburn Country Park experience has been adjusted for 62 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 59 | -1.20% |
| 60 | -1.22% |
| 61 | -1.24% |
| 62 | -1.26% |
| 63 | -1.28% |
| 64 | -1.30% |
| 65 | -1.32% |
| … | … |
Balancing Adjustment
0.44% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
95%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.