Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Henry Creek Campsite.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

CC
Cymen Crick's avatar

Cymen Crick

Rankers Owner

Henry Creek Campsite

Valid Reviews

98 Valid Reviews

The Henry Creek Campsite experience has a total of 99 reviews. There are 98 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 98 valid reviews:

Rating Count Percentage
10/10 25
26%
9/10 14
14%
8/10 24
24%
7/10 16
16%
6/10 5
5%
5/10 7
7%
4/10 2
2%
3/10 1
1%
2/10 4
4%
1/10 0
0%

77.96% Average

The raw data average (mean) for all the Henry Creek Campsite valid reviews is 77.96% and is based on 98 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

35 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 98 valid reviews, the experience has 35 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 35 face-to-face reviews:

Rating Count Percentage
10/10 10
29%
9/10 6
17%
8/10 7
20%
7/10 4
11%
6/10 2
6%
5/10 3
9%
4/10 1
3%
3/10 0
0%
2/10 2
6%
1/10 0
0%

78.00% Average

The raw data average (mean) for all the Henry Creek Campsite face-to-face reviews is 78.00% and is based on 35 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

75.63%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Fredrik 8/10 51 days 100%
Max 5/10 112 days 77%
Christina 8/10 112 days 99%
Lauryn 5/10 112 days 77%
Rebecca 8/10 326 days 94%
Steve 8/10 478 days 87%
Cholly 10/10 509 days 87%
Susan 8/10 601 days 80%
Amy Fortin-Barrette 8/10 662 days 75%
Vicky 2/10 723 days 33%
Srinivas Prasad Bheemanadam 10/10 751 days 69%
Brianna 4/10 843 days 40%
Jenny Pentelow 5/10 1147 days 24%
Helen 10/10 1392 days 16%
The Gillies 9/10 1453 days 13%
Michelle 10/10 1543 days 10%
Niven 9/10 1847 days 5%
Thad 7/10 1939 days 5%
Will M 10/10 1969 days 5%
Julianne McKie 8/10 1970 days 5%
Felix 6/10 2153 days 4%
lucy Ashenden 8/10 2153 days 4%
Julie 9/10 2153 days 4%
Glen Marshall UK 8/10 2184 days 4%
Armando Rodriguez Bringas 10/10 2184 days 4%
Megan Belanger 8/10 2212 days 4%
Francois & Caroline 7/10 2243 days 4%
JT 3/10 2243 days 2%
Rebecca Rodeghiero 7/10 2274 days 4%
Page Family 9/10 2304 days 4%
Jill Grimwood 9/10 2569 days 3%
Annina Jarvinen 8/10 2627 days 3%
Carol Brislane 8/10 2913 days 3%
Craig Eagleton 9/10 2947 days 3%
Victoria Strong 10/10 2971 days 3%
Chelsea Thomas-Hamblin 2/10 2996 days 1%
Joanne Woo 10/10 3033 days 3%
Fi Glasgow 10/10 3068 days 3%
Connie Hopper 7/10 3235 days 2%
Jenny Adams 9/10 3262 days 2%
Lena Wesselink 7/10 3293 days 2%
Marina 8/10 3305 days 2%
Werner S 6/10 3327 days 2%
Mark Sercombe 7/10 3329 days 2%
Suzanne Vermeulen 7/10 3400 days 2%
Emma Rochester 10/10 3413 days 2%
Jessie Karsif 10/10 3543 days 2%
sydneyaharris 10/10 3644 days 1%
Sebastiaan Kemperman 6/10 3659 days 1%
Benjamin Scherer 10/10 3667 days 1%
Jess Rose 9/10 3672 days 1%
Jan Rüegg 7/10 3703 days 1%
Mike R 8/10 3717 days 1%
Cora and Franzi 10/10 3726 days 1%
Alexandre Moleiro 7/10 3734 days 1%
bzh974 7/10 3734 days 1%
Sander and Eliza Hembrarskamp 8/10 3888 days 1%
Justin globalgauthiers.blogspot.com 8/10 3979 days 1%
Karolina Gren 2/10 3979 days 0%
Corinne 9/10 3980 days 1%
Julian Kuemme 6/10 3985 days 1%
Mandy Reich 6/10 3986 days 1%
Max Backelandt 7/10 3989 days 1%
Marie Toulemonde 9/10 3989 days 1%
Mark 8/10 3992 days 1%
Annika Marz 8/10 4002 days 1%
Julian Zeissler 5/10 4002 days 0%
Sheila Galpin 7/10 4008 days 1%
Thomas Chacko 8/10 4010 days 1%
Antoine 8/10 4019 days 1%
Louison Laissus 8/10 4019 days 1%
Arthur Langlume 9/10 4033 days 1%
Becky Davis 5/10 4037 days 0%
Johanna Bak 2/10 4057 days 0%
Magdalene Zech 7/10 4059 days 1%
Marco Newald 10/10 4059 days 1%
Pioter Jurkowski 8/10 4069 days 1%
Rhi 5/10 4161 days 0%
Florian 9/10 4344 days 0%
Katharina 8/10 4362 days 0%
Luise Fuchs 5/10 4365 days 0%
Kadyan 7/10 4375 days 0%
patrick+ katerina 7/10 4375 days 0%
Katharina Littlemann 8/10 4387 days 1%
Camille 10/10 4470 days 1%
Maxine Gilman 10/10 4735 days 1%
Jaap & Susanne 4/10 4749 days 1%
Stefes Wencke 10/10 4753 days 1%
Mirando4ka 10/10 4769 days 1%
Jory Singer 10/10 4846 days 1%
Brian Jones 10/10 5085 days 1%
Julie and Russ Charles 7/10 5088 days 1%
Jacob 10/10 5093 days 1%
Galamez 10/10 5113 days 1%
Doris Neuber 9/10 5133 days 1%
Puravida 10/10 5257 days 1%
Hans and Astrid 10/10 5448 days 1%
jessica 9/10 5726 days 1%

Adjustments

No Adjustment

Several adjustments to the weighted average may be added to improve relevancy and credibility. Henry Creek Campsite does not meet the criteria for any of these adjustments to apply.

Balancing Adjustment

4.41% Adjustment

Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.

You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.

We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.

Final Ranking Score

80%

The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.