Ranking Score Explained

G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Queenstown Holiday Park Creeksyde.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Cymen Crick's avatar

Cymen Crick

Rankers Owner

Queenstown Holiday Park Creeksyde

Valid Reviews

357 Valid Reviews

The Queenstown Holiday Park Creeksyde experience has a total of 360 reviews. There are 357 valid reviews that are included when calculating the ranking score and 3 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 357 valid reviews:

Rating Count Percentage
10/10 98
27%
9/10 93
26%
8/10 72
20%
7/10 40
11%
6/10 19
5%
5/10 14
4%
4/10 10
3%
3/10 1
0%
2/10 5
1%
1/10 5
1%

81.65% Average

The raw data average (mean) for all the Queenstown Holiday Park Creeksyde valid reviews is 81.65% and is based on 357 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

150 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 357 valid reviews, the experience has 150 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 150 face-to-face reviews:

Rating Count Percentage
10/10 35
23%
9/10 30
20%
8/10 31
21%
7/10 20
13%
6/10 13
9%
5/10 10
7%
4/10 8
5%
3/10 0
0%
2/10 1
1%
1/10 2
1%

78.13% Average

The raw data average (mean) for all the Queenstown Holiday Park Creeksyde face-to-face reviews is 78.13% and is based on 150 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

85.01%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Lea 8/10 49 days 100%
Kay 10/10 232 days 99%
Sebastien Gilles 1/10 232 days 40%
Fabienne 8/10 263 days 96%
Sandra Staples 8/10 292 days 95%
Amy 8/10 354 days 93%
Millie 10/10 354 days 95%
June Cormack 8/10 384 days 92%
Larissa 7/10 384 days 87%
Nicky 9/10 415 days 91%
EM 2/10 445 days 41%
Donna Harbidge 9/10 445 days 90%
Charlie 8/10 476 days 87%
Fav 2/10 537 days 39%
Alley 9/10 568 days 83%
Kilee Leblanc 7/10 598 days 76%
Charlie 9/10 598 days 81%
Katie Edser 10/10 629 days 79%
Carrie 10/10 629 days 79%
Niff 9/10 629 days 78%
Josh 9/10 629 days 78%
Courtney Gearhart 9/10 657 days 76%
Shelly 8/10 719 days 71%
RR 7/10 719 days 67%
Laura Jarry 9/10 749 days 69%
Arnon Meshoulam 10/10 749 days 69%
Karen Parker 10/10 780 days 67%
Eilis 9/10 780 days 66%
Yuvin 10/10 810 days 64%
Tania 10/10 1053 days 40%
Jim H 10/10 1053 days 40%
Nzfrank 10/10 1053 days 40%
Anita James 10/10 1206 days 27%
Tracy W 10/10 1298 days 21%
Karthik 8/10 1328 days 19%
Tash and Liam 7/10 1359 days 17%
Diana 9/10 1387 days 16%
Ange 10/10 1418 days 15%
Ogilvie family of 5 9/10 1418 days 15%
Arlene 10/10 1449 days 13%
Jim Henderson 10/10 1510 days 11%
JS 8/10 1540 days 10%
May 10/10 1571 days 9%
Vis 10/10 1571 days 9%
Holly J 7/10 1602 days 7%
David 9/10 1632 days 7%
Kelly 6/10 1632 days 6%
Robert Adler 10/10 1724 days 6%
Dieter Giesen 9/10 1753 days 5%
Andrew Barrett 10/10 1753 days 5%
Ruth 9/10 1753 days 5%
Tony Williams 2/10 1784 days 2%
Solveig 5/10 1815 days 4%
Emma 10/10 1845 days 5%
Gardner 8/10 1845 days 5%
Sarah 4/10 1845 days 3%
K&KRahimi 8/10 1845 days 5%
Ash 8/10 1876 days 5%
Adam 10/10 1876 days 5%
A&E 8/10 1876 days 5%
Eve 10/10 1906 days 5%
Andrew 8/10 1906 days 5%
Scott 8/10 1937 days 5%
Carolina 7/10 1937 days 5%
Kate 9/10 2029 days 5%
Rocket 3/10 2059 days 3%
Renee 9/10 2059 days 5%
Vicki Hoskinson 10/10 2089 days 5%
Glen Marshall UK 9/10 2090 days 5%
Mirandah 10/10 2090 days 5%
Pierre Grondin 10/10 2090 days 5%
Pat Burns 10/10 2090 days 5%
Stefan Miedzinski 9/10 2090 days 5%
Brice 4/10 2090 days 3%
Tuval Rabina 10/10 2118 days 5%
Sue145 10/10 2118 days 5%
Greg Southcombe 10/10 2118 days 5%
Pedro 10/10 2118 days 5%
Jacqui 10/10 2149 days 4%
Kath Cox 5/10 2149 days 3%
Angela Hornby 10/10 2149 days 4%
Raphaele 9/10 2180 days 4%
ian kennedy 9/10 2210 days 4%
Philip Page 10/10 2241 days 4%
Cynthia 9/10 2241 days 4%
Holly Bartholomew 7/10 2271 days 4%
Kimberly 10/10 2271 days 4%
Scooper 10/10 2271 days 4%
Kiri Edwards 9/10 2302 days 4%
Shaee 10/10 2363 days 4%
Esther 8/10 2363 days 4%
Stacey&Lindsay 10/10 2363 days 4%
Barbara Larrick 10/10 2394 days 4%
Robin 9/10 2424 days 4%
Florian 9/10 2424 days 4%
Matt 9/10 2424 days 4%
Sommer wieland 9/10 2424 days 4%
Kim Tito 10/10 2424 days 4%
Mark Lindeman 7/10 2455 days 4%
Adrian Trumper 9/10 2466 days 4%
Louis Goring-Morris 9/10 2481 days 4%
UK 50-something couple 7/10 2483 days 4%
Paul O'Sullivan 1/10 2492 days 2%
Kimina 7/10 2500 days 3%
Claire Carpenter 9/10 2525 days 4%
Tom Meulders 7/10 2527 days 3%
Megan Mosto 10/10 2535 days 4%
Rebekka Doliva 10/10 2552 days 4%
Nadene Wheatley 9/10 2564 days 4%
Rodney Morris 10/10 2578 days 4%
Joe Trigg 9/10 2586 days 4%
Sandra Jeffers 9/10 2591 days 4%
Gary Prescot 10/10 2608 days 4%
Silvia Romeiro 9/10 2621 days 3%
CARMERS 7/10 2636 days 3%
Anthony Brooker 10/10 2642 days 3%
c mccabe 9/10 2658 days 3%
Gary Wu 8/10 2688 days 3%
Brett King 7/10 2758 days 3%
Errol Iaich 6/10 2761 days 3%
Sue Thomas 6/10 2775 days 3%
Belinda Clarke 10/10 2793 days 3%
Lisa Page 9/10 2822 days 3%
Jesse Kruithoed 8/10 2829 days 3%
Arslan Ahmad 7/10 2830 days 3%
Helene 8/10 2860 days 3%
Lee Burdett 7/10 2864 days 3%
Victoria Strong 9/10 2877 days 3%
Alan Brown 8/10 2878 days 3%
Sally Roach 10/10 2879 days 3%
Nicola Barlow 10/10 2905 days 3%
Shelley Warkentin 8/10 2909 days 3%
Mike Mazur 10/10 2909 days 3%
Robert Hunt 9/10 2913 days 3%
Peter Moore 10/10 2920 days 3%
The Beans 10/10 2938 days 3%
Andrew Altman 8/10 2941 days 3%
Margo Wiltens 9/10 2963 days 3%
Russell Chan 10/10 3003 days 3%
Jenny Parker 10/10 3011 days 3%
Jochen Kunkel 10/10 3018 days 3%
Mikael Torres 8/10 3033 days 3%
Jessica Stokes 10/10 3054 days 3%
Sarah Taumoepeau 9/10 3055 days 3%
Jack Frazier 10/10 3060 days 3%
rkxtrsujumawmjlc 8/10 3117 days 2%
Pamela Hoffman 8/10 3126 days 2%
Erin Polcyn Sailer 8/10 3134 days 2%
Kate Ross 9/10 3152 days 2%
Ken Seiler 10/10 3177 days 2%
Leonard Smith 5/10 3184 days 2%
Alex Macdonald 9/10 3213 days 2%
Jacqui Deans 9/10 3244 days 2%
Eric Anderson 10/10 3262 days 2%
Avery Wong 10/10 3265 days 2%
Helen B 7/10 3268 days 2%
Klaus Moeller 1/10 3275 days 1%
Richard Kirby 9/10 3275 days 2%
Yousef Firoozan 10/10 3275 days 2%
hendrik king 7/10 3276 days 2%
Valerie Wee 9/10 3284 days 2%
Gerard Baas 9/10 3293 days 2%
Suzanne Vermeulen 8/10 3305 days 2%
Nicole 9/10 3466 days 2%
melissa heng 8/10 3519 days 2%
Vanessa 10/10 3541 days 2%
Chris 9/10 3541 days 2%
Andrew Jones 8/10 3550 days 2%
Mike Gornall 9/10 3550 days 2%
Andrew Cruickshank 9/10 3550 days 2%
Rebecca Wharton 9/10 3566 days 2%
Robert Warner 8/10 3578 days 2%
Constantin D 9/10 3591 days 2%
holidaymad from Solihull 7/10 3609 days 1%
Dunja Knaup 10/10 3611 days 2%
Rasmus Rantil 8/10 3614 days 1%
Jonathan Richter 10/10 3633 days 1%
Liz R 5/10 3640 days 1%
Lorcan Lennon 7/10 3652 days 1%
Gianpiero Rodari 9/10 3670 days 1%
Matt Dean 9/10 3701 days 1%
Sunny Sailing 6/10 3824 days 1%
Fabian Rodriguez 8/10 3824 days 1%
Shona MacDonald 10/10 3882 days 1%
Ane Didriksen 10/10 3882 days 1%
Iris Anette Berger 9/10 3882 days 1%
Chris Handley 1/10 3912 days 0%
Becky Davis 8/10 3943 days 1%
Michael Turek 9/10 3944 days 1%
Monique Monique 6/10 3944 days 1%
Ted Cole 8/10 3944 days 1%
Alacchi Moustier 8/10 3957 days 1%
Maya Bakker-deDreu 7/10 3965 days 1%
catherine welsh 6/10 3975 days 1%
GARRYBLOWER 8/10 4006 days 1%
Paul Wood 10/10 4006 days 1%
andrewmh 9/10 4006 days 1%
Nigel & Annie Dale 9/10 4036 days 1%
Helene & Peter 9/10 4036 days 1%
Julian Kemp 8/10 4036 days 1%
A Farquhar 9/10 4036 days 1%
Sandy Goh 7/10 4067 days 1%
Jade Fleming 8/10 4067 days 1%
Christin Woelk 10/10 4245 days 0%
Barbara Lee 9/10 4250 days 0%
Toomas Viilus 8/10 4277 days 0%
Maarja 10/10 4277 days 0%
Bertiethebus 9/10 4281 days 0%
Tanja Schlagermann 10/10 4283 days 0%
Patrycja Polakowska 9/10 4291 days 0%
Michael Nolan 9/10 4309 days 0%
Heather Macdonald 9/10 4309 days 0%
Jeanne Moustier 8/10 4322 days 0%
rich kiimmii 8/10 4340 days 0%
Mike Edwards 8/10 4356 days 0%
Kevin Desjandino 7/10 4358 days 0%
Al Stuart 9/10 4358 days 0%
Sharon Yates 10/10 4359 days 0%
Frans Derks 8/10 4364 days 0%
Katharina Pape 7/10 4369 days 0%
Craig Jones 9/10 4371 days 0%
Jon Barratt 8/10 4377 days 0%
Auger 9/10 4378 days 0%
Auger 9/10 4378 days 0%
Tjw 2/10 4524 days 0%
TheHoon 9/10 4615 days 1%
Robin Sable 9/10 4627 days 1%
Marc Schmiedily 9/10 4632 days 1%
Sally Gordie 10/10 4633 days 1%
James Huntzinger 9/10 4637 days 1%
E Wolfger 10/10 4638 days 1%
J Jmal 4/10 4642 days 1%
nztintin 8/10 4646 days 1%
Richard and Janet 7/10 4649 days 1%
Wright 8/10 4650 days 1%
Marilyn Melhuish 9/10 4655 days 1%
Les Barnes 5/10 4655 days 1%
Ian Bailey 6/10 4655 days 1%
Matt Kelley 7/10 4655 days 1%
Elaine 9/10 4656 days 1%
Bottoms 6/10 4656 days 1%
Hayley Atkinson 8/10 4657 days 1%
Mike & Mandy 7/10 4657 days 1%
Nico Schoots 7/10 4657 days 1%
Sabine 10/10 4658 days 1%
Kolen 10/10 4658 days 1%
Miller 9/10 4660 days 1%
Erik Poirer 10/10 4660 days 1%
Seth & Carla 7/10 4660 days 1%
Peter Putz 10/10 4660 days 1%
Gabriele Wendt 5/10 4660 days 1%
Houter 6/10 4660 days 1%
Villa 7/10 4660 days 1%
John O'Donnell 8/10 4661 days 1%
John A Jerome 4/10 4661 days 1%
Helen Chilton 10/10 4663 days 1%
John Hughes 9/10 4667 days 1%
Rainer Schnell 9/10 4667 days 1%
Steve Goodyear 5/10 4667 days 1%
Paul & Michelle Harmer 10/10 4668 days 1%
Clemens 10/10 4668 days 1%
Ursi Meier 9/10 4669 days 1%
Marco Scheiber 8/10 4669 days 1%
Colin Jenkins 7/10 4686 days 1%
Balonno 8/10 4706 days 1%
McGFarms 10/10 4706 days 1%
Les and Carole Savins 5/10 4743 days 1%
Sebastian 7/10 4746 days 1%
Sarah Graham 9/10 4767 days 1%
Therea 10/10 4980 days 1%
Kevin Morris 8/10 4984 days 1%
Sally Reeves 10/10 4991 days 1%
Kevin Wong 6/10 4994 days 1%
Thomas 5/10 4999 days 1%
alcatrazz 8/10 5001 days 1%
Katherine and Pete Smal 9/10 5002 days 1%
Fasto Maserati 10/10 5002 days 1%
Max 7/10 5003 days 1%
Armin Holle 9/10 5004 days 1%
Harry Hammond 7/10 5005 days 1%
Katie Mitchell 10/10 5012 days 1%
Eva Soerensen 6/10 5013 days 1%
Arne Kiesbye 6/10 5026 days 1%
Becky Foley 10/10 5026 days 1%
David Heads 9/10 5027 days 1%
Jol Balder 10/10 5028 days 1%
Gordon and Sue 8/10 5028 days 1%
Robert Cox 4/10 5031 days 1%
Glenn 10/10 5031 days 1%
Robert Smith 6/10 5031 days 1%
Julia 9/10 5032 days 1%
Gillian de Vries 7/10 5033 days 1%
Webster 10/10 5033 days 1%
Gordon Daniels 4/10 5035 days 1%
Ewald Waldner 9/10 5036 days 1%
Dr Dorthe Bossow 8/10 5036 days 1%
Karen Phillips 5/10 5037 days 1%
Bruce & Bonnie Childs 6/10 5039 days 1%
dollimyxture 9/10 5071 days 1%
Andrew Hammond 8/10 5163 days 1%
kristy 8/10 5193 days 1%
Lomas 10/10 5307 days 1%
BelindaT 10/10 5324 days 1%
claudian 8/10 5346 days 1%
Keita-Karen Buchanan 6/10 5363 days 1%
Margie Sammons 10/10 5365 days 1%
P.C Kool 5/10 5372 days 1%
Peter Brown 10/10 5373 days 1%
Ian Watson 10/10 5378 days 1%
Trude 10/10 5379 days 1%
Horst 9/10 5380 days 1%
Muller Weissert 6/10 5384 days 1%
Thirza & Roeland 2/10 5384 days 0%
Jenny 7/10 5385 days 1%
Jobbs 9/10 5386 days 1%
th schuermann 10/10 5387 days 1%
Yona 9/10 5391 days 1%
David Hobson 7/10 5397 days 1%
R Gilge 8/10 5401 days 1%
Susan Hitchins 4/10 5401 days 1%
Thomas Stopp 9/10 5401 days 1%
Nicole 9/10 5402 days 1%
Luternauer 8/10 5404 days 1%
Kevin and Teresa 8/10 5405 days 1%
Samantha Piekuta 4/10 5414 days 1%
Omar Frenchy 7/10 5414 days 1%
Bartlett nz 10/10 5422 days 1%
Chung Family 7/10 5425 days 1%
middendorp 6/10 5451 days 1%
marylus 10/10 5451 days 1%
carsteng 8/10 5461 days 1%
Melanie Bielefeld 1/10 5469 days 0%
Kathrin Thomas 4/10 5479 days 1%
canadianislandgirl 7/10 5497 days 1%
paulandcathy 8/10 5522 days 1%
NicolaW 10/10 5703 days 1%
jjakkeren 7/10 5711 days 1%
Colin Church 8/10 5711 days 1%
EricS 8/10 5723 days 1%
Christine 5/10 5724 days 1%
JohnN 8/10 5728 days 1%
NatasjaV 8/10 5729 days 1%
Edcan 8/10 5729 days 1%
Barry Smith 9/10 5731 days 1%
Siemens 8/10 5731 days 1%
Andy Baker 5/10 5731 days 1%
Judith & John Bishop 8/10 5742 days 1%
MetteK 8/10 5745 days 1%
Steven 10/10 5745 days 1%
SimonR 4/10 5745 days 1%
AdelineC 6/10 5746 days 1%
RobH 8/10 5747 days 1%
Debbie 8/10 5753 days 1%
Lucas 6/10 5754 days 1%
Anton 9/10 5758 days 1%
Terry 5/10 5758 days 1%
Brian 9/10 5760 days 1%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Queenstown Holiday Park Creeksyde experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-0.40% Adjustment

There may be an adjustment if this experience hasn't received any reviews within the last 44 days. However the Queenstown Holiday Park Creeksyde experience does not meet the criteria for any adjustment.

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.

The Queenstown Holiday Park Creeksyde experience has been adjusted for 20 days. Adjustments are according to the following table.

Days Adjustment
17 -0.34%
18 -0.36%
19 -0.38%
20 -0.40%
21 -0.42%
22 -0.44%
23 -0.46%

Balancing Adjustment

1.90% Adjustment

Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.

You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.

We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.

Final Ranking Score

87%

The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.