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Ranking Score Explained

Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Queenstown Holiday Park Creeksyde.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Cymen Crick's avatar

Cymen Crick

Rankers Owner

Queenstown Holiday Park Creeksyde

Valid Reviews

362 Valid Reviews

The Queenstown Holiday Park Creeksyde experience has a total of 365 reviews. There are 362 valid reviews that are included when calculating the ranking score and 3 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 362 valid reviews:

Rating Count Percentage
10/10 101
28%
9/10 94
26%
8/10 72
20%
7/10 40
11%
6/10 20
6%
5/10 14
4%
4/10 10
3%
3/10 1
0%
2/10 5
1%
1/10 5
1%

81.77% Average

The raw data average (mean) for all the Queenstown Holiday Park Creeksyde valid reviews is 81.77% and is based on 362 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

150 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 362 valid reviews, the experience has 150 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 150 face-to-face reviews:

Rating Count Percentage
10/10 35
23%
9/10 30
20%
8/10 31
21%
7/10 20
13%
6/10 13
9%
5/10 10
7%
4/10 8
5%
3/10 0
0%
2/10 1
1%
1/10 2
1%

78.13% Average

The raw data average (mean) for all the Queenstown Holiday Park Creeksyde face-to-face reviews is 78.13% and is based on 150 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

85.24%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Richard Bennett 9/10 47 days 100%
Michael Fraser 10/10 108 days 100%
Shaun 10/10 320 days 95%
Audrey 6/10 382 days 79%
Emily 10/10 382 days 92%
Lea 8/10 443 days 88%
Kay 10/10 626 days 78%
Sebastien Gilles 1/10 626 days 32%
Fabienne 8/10 657 days 74%
Sandra Staples 8/10 686 days 72%
Amy 8/10 748 days 67%
Millie 10/10 748 days 69%
June Cormack 8/10 778 days 65%
Larissa 7/10 778 days 61%
Nicky 9/10 809 days 62%
EM 2/10 839 days 27%
Donna Harbidge 9/10 839 days 60%
Charlie 8/10 870 days 56%
Fav 2/10 931 days 23%
Alley 9/10 962 days 47%
Kilee Leblanc 7/10 992 days 42%
Charlie 9/10 992 days 44%
Katie Edser 10/10 1023 days 42%
Carrie 10/10 1023 days 42%
Niff 9/10 1023 days 42%
Josh 9/10 1023 days 42%
Courtney Gearhart 9/10 1051 days 39%
Shelly 8/10 1113 days 33%
RR 7/10 1113 days 32%
Laura Jarry 9/10 1143 days 31%
Arnon Meshoulam 10/10 1143 days 32%
Karen Parker 10/10 1174 days 29%
Eilis 9/10 1174 days 29%
Yuvin 10/10 1204 days 27%
Tania 10/10 1447 days 13%
Jim H 10/10 1447 days 13%
Nzfrank 10/10 1447 days 13%
Anita James 10/10 1600 days 8%
Tracy W 10/10 1692 days 6%
Karthik 8/10 1722 days 6%
Tash and Liam 7/10 1753 days 5%
Diana 9/10 1781 days 5%
Ange 10/10 1812 days 5%
Ogilvie family of 5 9/10 1812 days 5%
Arlene 10/10 1843 days 5%
Jim Henderson 10/10 1904 days 5%
JS 8/10 1934 days 5%
May 10/10 1965 days 5%
Vis 10/10 1965 days 5%
Holly J 7/10 1996 days 4%
David 9/10 2026 days 5%
Kelly 6/10 2026 days 4%
Robert Adler 10/10 2118 days 4%
Dieter Giesen 9/10 2147 days 4%
Andrew Barrett 10/10 2147 days 4%
Ruth 9/10 2147 days 4%
Tony Williams 2/10 2178 days 2%
Solveig 5/10 2209 days 3%
Emma 10/10 2239 days 4%
Gardner 8/10 2239 days 4%
Sarah 4/10 2239 days 3%
K&KRahimi 8/10 2239 days 4%
Ash 8/10 2270 days 4%
Adam 10/10 2270 days 4%
A&E 8/10 2270 days 4%
Eve 10/10 2300 days 4%
Andrew 8/10 2300 days 4%
Scott 8/10 2331 days 4%
Carolina 7/10 2331 days 4%
Kate 9/10 2423 days 4%
Rocket 3/10 2453 days 2%
Renee 9/10 2453 days 4%
Vicki Hoskinson 10/10 2483 days 4%
Glen Marshall UK 9/10 2484 days 4%
Mirandah 10/10 2484 days 4%
Pierre Grondin 10/10 2484 days 4%
Pat Burns 10/10 2484 days 4%
Stefan Miedzinski 9/10 2484 days 4%
Brice 4/10 2484 days 2%
Tuval Rabina 10/10 2512 days 4%
Sue145 10/10 2512 days 4%
Greg Southcombe 10/10 2512 days 4%
Pedro 10/10 2512 days 4%
Jacqui 10/10 2543 days 4%
Kath Cox 5/10 2543 days 3%
Angela Hornby 10/10 2543 days 4%
Raphaele 9/10 2574 days 4%
ian kennedy 9/10 2604 days 3%
Philip Page 10/10 2635 days 3%
Cynthia 9/10 2635 days 3%
Holly Bartholomew 7/10 2665 days 3%
Kimberly 10/10 2665 days 3%
Scooper 10/10 2665 days 3%
Kiri Edwards 9/10 2696 days 3%
Shaee 10/10 2757 days 3%
Esther 8/10 2757 days 3%
Stacey&Lindsay 10/10 2757 days 3%
Barbara Larrick 10/10 2788 days 3%
Robin 9/10 2818 days 3%
Florian 9/10 2818 days 3%
Matt 9/10 2818 days 3%
Sommer wieland 9/10 2818 days 3%
Kim Tito 10/10 2818 days 3%
Mark Lindeman 7/10 2849 days 3%
Adrian Trumper 9/10 2860 days 3%
Louis Goring-Morris 9/10 2875 days 3%
UK 50-something couple 7/10 2877 days 3%
Paul O'Sullivan 1/10 2886 days 1%
Kimina 7/10 2894 days 3%
Claire Carpenter 9/10 2919 days 3%
Tom Meulders 7/10 2921 days 3%
Megan Mosto 10/10 2929 days 3%
Rebekka Doliva 10/10 2946 days 3%
Nadene Wheatley 9/10 2958 days 3%
Rodney Morris 10/10 2972 days 3%
Joe Trigg 9/10 2980 days 3%
Sandra Jeffers 9/10 2985 days 3%
Gary Prescot 10/10 3002 days 3%
Silvia Romeiro 9/10 3015 days 3%
CARMERS 7/10 3030 days 2%
Anthony Brooker 10/10 3036 days 3%
c mccabe 9/10 3052 days 3%
Gary Wu 8/10 3082 days 2%
Brett King 7/10 3152 days 2%
Errol Iaich 6/10 3155 days 2%
Sue Thomas 6/10 3169 days 2%
Belinda Clarke 10/10 3187 days 2%
Lisa Page 9/10 3216 days 2%
Jesse Kruithoed 8/10 3223 days 2%
Arslan Ahmad 7/10 3224 days 2%
Helene 8/10 3254 days 2%
Lee Burdett 7/10 3258 days 2%
Victoria Strong 9/10 3271 days 2%
Alan Brown 8/10 3272 days 2%
Sally Roach 10/10 3273 days 2%
Nicola Barlow 10/10 3299 days 2%
Shelley Warkentin 8/10 3303 days 2%
Mike Mazur 10/10 3303 days 2%
Robert Hunt 9/10 3307 days 2%
Peter Moore 10/10 3314 days 2%
The Beans 10/10 3332 days 2%
Andrew Altman 8/10 3335 days 2%
Margo Wiltens 9/10 3357 days 2%
Russell Chan 10/10 3397 days 2%
Jenny Parker 10/10 3405 days 2%
Jochen Kunkel 10/10 3412 days 2%
Mikael Torres 8/10 3427 days 2%
Jessica Stokes 10/10 3448 days 2%
Sarah Taumoepeau 9/10 3449 days 2%
Jack Frazier 10/10 3454 days 2%
rkxtrsujumawmjlc 8/10 3511 days 2%
Pamela Hoffman 8/10 3520 days 2%
Erin Polcyn Sailer 8/10 3528 days 2%
Kate Ross 9/10 3546 days 2%
Ken Seiler 10/10 3571 days 2%
Leonard Smith 5/10 3578 days 1%
Alex Macdonald 9/10 3607 days 1%
Jacqui Deans 9/10 3638 days 1%
Eric Anderson 10/10 3656 days 1%
Avery Wong 10/10 3659 days 1%
Helen B 7/10 3662 days 1%
Klaus Moeller 1/10 3669 days 1%
Richard Kirby 9/10 3669 days 1%
Yousef Firoozan 10/10 3669 days 1%
hendrik king 7/10 3670 days 1%
Valerie Wee 9/10 3678 days 1%
Gerard Baas 9/10 3687 days 1%
Suzanne Vermeulen 8/10 3699 days 1%
Nicole 9/10 3860 days 1%
melissa heng 8/10 3913 days 1%
Vanessa 10/10 3935 days 1%
Chris 9/10 3935 days 1%
Andrew Jones 8/10 3944 days 1%
Mike Gornall 9/10 3944 days 1%
Andrew Cruickshank 9/10 3944 days 1%
Rebecca Wharton 9/10 3960 days 1%
Robert Warner 8/10 3972 days 1%
Constantin D 9/10 3985 days 1%
holidaymad from Solihull 7/10 4003 days 1%
Dunja Knaup 10/10 4005 days 1%
Rasmus Rantil 8/10 4008 days 1%
Jonathan Richter 10/10 4027 days 1%
Liz R 5/10 4034 days 1%
Lorcan Lennon 7/10 4046 days 1%
Gianpiero Rodari 9/10 4064 days 1%
Matt Dean 9/10 4095 days 1%
Sunny Sailing 6/10 4218 days 0%
Fabian Rodriguez 8/10 4218 days 0%
Shona MacDonald 10/10 4276 days 0%
Ane Didriksen 10/10 4276 days 0%
Iris Anette Berger 9/10 4276 days 0%
Chris Handley 1/10 4306 days 0%
Becky Davis 8/10 4337 days 0%
Michael Turek 9/10 4338 days 0%
Monique Monique 6/10 4338 days 0%
Ted Cole 8/10 4338 days 0%
Alacchi Moustier 8/10 4351 days 0%
Maya Bakker-deDreu 7/10 4359 days 0%
catherine welsh 6/10 4369 days 0%
GARRYBLOWER 8/10 4400 days 1%
Paul Wood 10/10 4400 days 1%
andrewmh 9/10 4400 days 1%
Nigel & Annie Dale 9/10 4430 days 1%
Helene & Peter 9/10 4430 days 1%
Julian Kemp 8/10 4430 days 1%
A Farquhar 9/10 4430 days 1%
Sandy Goh 7/10 4461 days 1%
Jade Fleming 8/10 4461 days 1%
Christin Woelk 10/10 4639 days 1%
Barbara Lee 9/10 4644 days 1%
Toomas Viilus 8/10 4671 days 1%
Maarja 10/10 4671 days 1%
Bertiethebus 9/10 4675 days 1%
Tanja Schlagermann 10/10 4677 days 1%
Patrycja Polakowska 9/10 4685 days 1%
Michael Nolan 9/10 4703 days 1%
Heather Macdonald 9/10 4703 days 1%
Jeanne Moustier 8/10 4716 days 1%
rich kiimmii 8/10 4734 days 1%
Mike Edwards 8/10 4750 days 1%
Kevin Desjandino 7/10 4752 days 1%
Al Stuart 9/10 4752 days 1%
Sharon Yates 10/10 4753 days 1%
Frans Derks 8/10 4758 days 1%
Katharina Pape 7/10 4763 days 1%
Craig Jones 9/10 4765 days 1%
Jon Barratt 8/10 4771 days 1%
Auger 9/10 4772 days 1%
Auger 9/10 4772 days 1%
Tjw 2/10 4918 days 0%
TheHoon 9/10 5009 days 1%
Robin Sable 9/10 5021 days 1%
Marc Schmiedily 9/10 5026 days 1%
Sally Gordie 10/10 5027 days 1%
James Huntzinger 9/10 5031 days 1%
E Wolfger 10/10 5032 days 1%
J Jmal 4/10 5036 days 1%
nztintin 8/10 5040 days 1%
Richard and Janet 7/10 5043 days 1%
Wright 8/10 5044 days 1%
Marilyn Melhuish 9/10 5049 days 1%
Les Barnes 5/10 5049 days 1%
Ian Bailey 6/10 5049 days 1%
Matt Kelley 7/10 5049 days 1%
Elaine 9/10 5050 days 1%
Bottoms 6/10 5050 days 1%
Hayley Atkinson 8/10 5051 days 1%
Mike & Mandy 7/10 5051 days 1%
Nico Schoots 7/10 5051 days 1%
Sabine 10/10 5052 days 1%
Kolen 10/10 5052 days 1%
Miller 9/10 5054 days 1%
Erik Poirer 10/10 5054 days 1%
Seth & Carla 7/10 5054 days 1%
Peter Putz 10/10 5054 days 1%
Gabriele Wendt 5/10 5054 days 1%
Houter 6/10 5054 days 1%
Villa 7/10 5054 days 1%
John O'Donnell 8/10 5055 days 1%
John A Jerome 4/10 5055 days 1%
Helen Chilton 10/10 5057 days 1%
John Hughes 9/10 5061 days 1%
Rainer Schnell 9/10 5061 days 1%
Steve Goodyear 5/10 5061 days 1%
Paul & Michelle Harmer 10/10 5062 days 1%
Clemens 10/10 5062 days 1%
Ursi Meier 9/10 5063 days 1%
Marco Scheiber 8/10 5063 days 1%
Colin Jenkins 7/10 5080 days 1%
Balonno 8/10 5100 days 1%
McGFarms 10/10 5100 days 1%
Les and Carole Savins 5/10 5137 days 1%
Sebastian 7/10 5140 days 1%
Sarah Graham 9/10 5161 days 1%
Therea 10/10 5374 days 1%
Kevin Morris 8/10 5378 days 1%
Sally Reeves 10/10 5385 days 1%
Kevin Wong 6/10 5388 days 1%
Thomas 5/10 5393 days 1%
alcatrazz 8/10 5395 days 1%
Katherine and Pete Smal 9/10 5396 days 1%
Fasto Maserati 10/10 5396 days 1%
Max 7/10 5397 days 1%
Armin Holle 9/10 5398 days 1%
Harry Hammond 7/10 5399 days 1%
Katie Mitchell 10/10 5406 days 1%
Eva Soerensen 6/10 5407 days 1%
Arne Kiesbye 6/10 5420 days 1%
Becky Foley 10/10 5420 days 1%
David Heads 9/10 5421 days 1%
Jol Balder 10/10 5422 days 1%
Gordon and Sue 8/10 5422 days 1%
Robert Cox 4/10 5425 days 1%
Glenn 10/10 5425 days 1%
Robert Smith 6/10 5425 days 1%
Julia 9/10 5426 days 1%
Gillian de Vries 7/10 5427 days 1%
Webster 10/10 5427 days 1%
Gordon Daniels 4/10 5429 days 1%
Ewald Waldner 9/10 5430 days 1%
Dr Dorthe Bossow 8/10 5430 days 1%
Karen Phillips 5/10 5431 days 1%
Bruce & Bonnie Childs 6/10 5433 days 1%
dollimyxture 9/10 5465 days 1%
Andrew Hammond 8/10 5557 days 1%
kristy 8/10 5587 days 1%
Lomas 10/10 5701 days 1%
BelindaT 10/10 5718 days 1%
claudian 8/10 5740 days 1%
Keita-Karen Buchanan 6/10 5757 days 1%
Margie Sammons 10/10 5759 days 1%
P.C Kool 5/10 5766 days 1%
Peter Brown 10/10 5767 days 1%
Ian Watson 10/10 5772 days 1%
Trude 10/10 5773 days 1%
Horst 9/10 5774 days 1%
Muller Weissert 6/10 5778 days 1%
Thirza & Roeland 2/10 5778 days 0%
Jenny 7/10 5779 days 1%
Jobbs 9/10 5780 days 1%
th schuermann 10/10 5781 days 1%
Yona 9/10 5785 days 1%
David Hobson 7/10 5791 days 1%
R Gilge 8/10 5795 days 1%
Susan Hitchins 4/10 5795 days 1%
Thomas Stopp 9/10 5795 days 1%
Nicole 9/10 5796 days 1%
Luternauer 8/10 5798 days 1%
Kevin and Teresa 8/10 5799 days 1%
Samantha Piekuta 4/10 5808 days 1%
Omar Frenchy 7/10 5808 days 1%
Bartlett nz 10/10 5816 days 1%
Chung Family 7/10 5819 days 1%
middendorp 6/10 5845 days 1%
marylus 10/10 5845 days 1%
carsteng 8/10 5855 days 1%
Melanie Bielefeld 1/10 5863 days 0%
Kathrin Thomas 4/10 5873 days 1%
canadianislandgirl 7/10 5891 days 1%
paulandcathy 8/10 5916 days 1%
NicolaW 10/10 6097 days 1%
jjakkeren 7/10 6105 days 1%
Colin Church 8/10 6105 days 1%
EricS 8/10 6117 days 1%
Christine 5/10 6118 days 1%
JohnN 8/10 6122 days 1%
NatasjaV 8/10 6123 days 1%
Edcan 8/10 6123 days 1%
Barry Smith 9/10 6125 days 1%
Siemens 8/10 6125 days 1%
Andy Baker 5/10 6125 days 1%
Judith & John Bishop 8/10 6136 days 1%
MetteK 8/10 6139 days 1%
Steven 10/10 6139 days 1%
SimonR 4/10 6139 days 1%
AdelineC 6/10 6140 days 1%
RobH 8/10 6141 days 1%
Debbie 8/10 6147 days 1%
Lucas 6/10 6148 days 1%
Anton 9/10 6152 days 1%
Terry 5/10 6152 days 1%
Brian 9/10 6154 days 1%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Queenstown Holiday Park Creeksyde experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-0.73% Adjustment

There may be an adjustment if this experience hasn't received any reviews within the last 42 days. However the Queenstown Holiday Park Creeksyde experience does not meet the criteria for any adjustment.

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.

The Queenstown Holiday Park Creeksyde experience has been adjusted for 36 days. Adjustments are according to the following table.

Days Adjustment
… …
33 -0.67%
34 -0.69%
35 -0.71%
36 -0.73%
37 -0.75%
38 -0.77%
39 -0.79%
… …

Balancing Adjustment

1.92% Adjustment

Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.

You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.

We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.

Final Ranking Score

86%

The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.