Ranking Score Explained

Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Queenstown Holiday Park Creeksyde.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Cymen Crick's avatar

Cymen Crick

Rankers Owner

Queenstown Holiday Park Creeksyde

Valid Reviews

360 Valid Reviews

The Queenstown Holiday Park Creeksyde experience has a total of 363 reviews. There are 360 valid reviews that are included when calculating the ranking score and 3 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 360 valid reviews:

Rating Count Percentage
10/10 100
28%
9/10 93
26%
8/10 72
20%
7/10 40
11%
6/10 20
6%
5/10 14
4%
4/10 10
3%
3/10 1
0%
2/10 5
1%
1/10 5
1%

81.64% Average

The raw data average (mean) for all the Queenstown Holiday Park Creeksyde valid reviews is 81.64% and is based on 359 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

150 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 360 valid reviews, the experience has 150 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 150 face-to-face reviews:

Rating Count Percentage
10/10 35
23%
9/10 30
20%
8/10 31
21%
7/10 20
13%
6/10 13
9%
5/10 10
7%
4/10 8
5%
3/10 0
0%
2/10 1
1%
1/10 2
1%

78.13% Average

The raw data average (mean) for all the Queenstown Holiday Park Creeksyde face-to-face reviews is 78.13% and is based on 150 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

84.49%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Shaun 10/10 27 days 100%
Audrey 6/10 89 days 86%
Emily 10/10 89 days 100%
Lea 8/10 150 days 97%
Kay 10/10 333 days 94%
Sebastien Gilles 1/10 333 days 38%
Fabienne 8/10 364 days 91%
Sandra Staples 8/10 393 days 89%
Amy 8/10 455 days 86%
Millie 10/10 455 days 88%
June Cormack 8/10 485 days 85%
Larissa 7/10 485 days 81%
Nicky 9/10 516 days 84%
EM 2/10 546 days 38%
Donna Harbidge 9/10 546 days 82%
Charlie 8/10 577 days 79%
Fav 2/10 638 days 35%
Alley 9/10 669 days 74%
Kilee Leblanc 7/10 699 days 67%
Charlie 9/10 699 days 71%
Katie Edser 10/10 730 days 70%
Carrie 10/10 730 days 70%
Niff 9/10 730 days 69%
Josh 9/10 730 days 69%
Courtney Gearhart 9/10 758 days 67%
Shelly 8/10 820 days 60%
RR 7/10 820 days 57%
Laura Jarry 9/10 850 days 58%
Arnon Meshoulam 10/10 850 days 59%
Karen Parker 10/10 881 days 56%
Eilis 9/10 881 days 55%
Yuvin 10/10 911 days 53%
Tania 10/10 1154 days 31%
Jim H 10/10 1154 days 31%
Nzfrank 10/10 1154 days 31%
Anita James 10/10 1307 days 20%
Tracy W 10/10 1399 days 15%
Karthik 8/10 1429 days 14%
Tash and Liam 7/10 1460 days 12%
Diana 9/10 1488 days 11%
Ange 10/10 1519 days 10%
Ogilvie family of 5 9/10 1519 days 10%
Arlene 10/10 1550 days 9%
Jim Henderson 10/10 1611 days 8%
JS 8/10 1641 days 7%
May 10/10 1672 days 6%
Vis 10/10 1672 days 6%
Holly J 7/10 1703 days 5%
David 9/10 1733 days 5%
Kelly 6/10 1733 days 5%
Robert Adler 10/10 1825 days 5%
Dieter Giesen 9/10 1854 days 5%
Andrew Barrett 10/10 1854 days 5%
Ruth 9/10 1854 days 5%
Tony Williams 2/10 1885 days 2%
Solveig 5/10 1916 days 4%
Emma 10/10 1946 days 5%
Gardner 8/10 1946 days 5%
Sarah 4/10 1946 days 3%
K&KRahimi 8/10 1946 days 5%
Ash 8/10 1977 days 5%
Adam 10/10 1977 days 5%
A&E 8/10 1977 days 5%
Eve 10/10 2007 days 5%
Andrew 8/10 2007 days 5%
Scott 8/10 2038 days 4%
Carolina 7/10 2038 days 4%
Kate 9/10 2130 days 4%
Rocket 3/10 2160 days 2%
Renee 9/10 2160 days 4%
Vicki Hoskinson 10/10 2191 days 4%
Glen Marshall UK 9/10 2191 days 4%
Mirandah 10/10 2191 days 4%
Pierre Grondin 10/10 2191 days 4%
Pat Burns 10/10 2191 days 4%
Stefan Miedzinski 9/10 2191 days 4%
Brice 4/10 2191 days 3%
Tuval Rabina 10/10 2219 days 4%
Sue145 10/10 2219 days 4%
Greg Southcombe 10/10 2219 days 4%
Pedro 10/10 2219 days 4%
Jacqui 10/10 2250 days 4%
Kath Cox 5/10 2250 days 3%
Angela Hornby 10/10 2250 days 4%
Raphaele 9/10 2281 days 4%
ian kennedy 9/10 2311 days 4%
Philip Page 10/10 2342 days 4%
Cynthia 9/10 2342 days 4%
Holly Bartholomew 7/10 2372 days 4%
Kimberly 10/10 2372 days 4%
Scooper 10/10 2372 days 4%
Kiri Edwards 9/10 2403 days 4%
Shaee 10/10 2464 days 4%
Esther 8/10 2464 days 4%
Stacey&Lindsay 10/10 2464 days 4%
Barbara Larrick 10/10 2495 days 4%
Robin 9/10 2525 days 4%
Florian 9/10 2525 days 4%
Matt 9/10 2525 days 4%
Sommer wieland 9/10 2525 days 4%
Kim Tito 10/10 2525 days 4%
Mark Lindeman 7/10 2556 days 3%
Adrian Trumper 9/10 2567 days 4%
Louis Goring-Morris 9/10 2582 days 3%
UK 50-something couple 7/10 2584 days 3%
Paul O'Sullivan 1/10 2593 days 1%
Kimina 7/10 2601 days 3%
Claire Carpenter 9/10 2626 days 3%
Tom Meulders 7/10 2628 days 3%
Megan Mosto 10/10 2636 days 3%
Rebekka Doliva 10/10 2653 days 3%
Nadene Wheatley 9/10 2665 days 3%
Rodney Morris 10/10 2679 days 3%
Joe Trigg 9/10 2687 days 3%
Sandra Jeffers 9/10 2692 days 3%
Gary Prescot 10/10 2709 days 3%
Silvia Romeiro 9/10 2722 days 3%
CARMERS 7/10 2737 days 3%
Anthony Brooker 10/10 2743 days 3%
c mccabe 9/10 2759 days 3%
Gary Wu 8/10 2789 days 3%
Brett King 7/10 2860 days 3%
Errol Iaich 6/10 2862 days 3%
Sue Thomas 6/10 2876 days 3%
Belinda Clarke 10/10 2894 days 3%
Lisa Page 9/10 2923 days 3%
Jesse Kruithoed 8/10 2930 days 3%
Arslan Ahmad 7/10 2931 days 3%
Helene 8/10 2961 days 3%
Lee Burdett 7/10 2965 days 3%
Victoria Strong 9/10 2978 days 3%
Alan Brown 8/10 2980 days 3%
Sally Roach 10/10 2980 days 3%
Nicola Barlow 10/10 3006 days 3%
Shelley Warkentin 8/10 3011 days 3%
Mike Mazur 10/10 3011 days 3%
Robert Hunt 9/10 3014 days 3%
Peter Moore 10/10 3021 days 3%
The Beans 10/10 3039 days 3%
Andrew Altman 8/10 3042 days 3%
Margo Wiltens 9/10 3064 days 3%
Russell Chan 10/10 3104 days 2%
Jenny Parker 10/10 3112 days 2%
Jochen Kunkel 10/10 3119 days 2%
Mikael Torres 8/10 3134 days 2%
Jessica Stokes 10/10 3155 days 2%
Sarah Taumoepeau 9/10 3156 days 2%
Jack Frazier 10/10 3161 days 2%
rkxtrsujumawmjlc 8/10 3218 days 2%
Pamela Hoffman 8/10 3227 days 2%
Erin Polcyn Sailer 8/10 3235 days 2%
Kate Ross 9/10 3253 days 2%
Ken Seiler 10/10 3278 days 2%
Leonard Smith 5/10 3285 days 2%
Alex Macdonald 9/10 3315 days 2%
Jacqui Deans 9/10 3346 days 2%
Eric Anderson 10/10 3363 days 2%
Avery Wong 10/10 3366 days 2%
Helen B 7/10 3369 days 2%
Klaus Moeller 1/10 3376 days 1%
Richard Kirby 9/10 3377 days 2%
Yousef Firoozan 10/10 3377 days 2%
hendrik king 7/10 3377 days 2%
Valerie Wee 9/10 3385 days 2%
Gerard Baas 9/10 3394 days 2%
Suzanne Vermeulen 8/10 3407 days 2%
Nicole 9/10 3567 days 2%
melissa heng 8/10 3621 days 1%
Vanessa 10/10 3642 days 1%
Chris 9/10 3642 days 1%
Andrew Jones 8/10 3652 days 1%
Mike Gornall 9/10 3652 days 1%
Andrew Cruickshank 9/10 3652 days 1%
Rebecca Wharton 9/10 3667 days 1%
Robert Warner 8/10 3680 days 1%
Constantin D 9/10 3692 days 1%
holidaymad from Solihull 7/10 3711 days 1%
Dunja Knaup 10/10 3712 days 1%
Rasmus Rantil 8/10 3715 days 1%
Jonathan Richter 10/10 3734 days 1%
Liz R 5/10 3742 days 1%
Lorcan Lennon 7/10 3753 days 1%
Gianpiero Rodari 9/10 3772 days 1%
Matt Dean 9/10 3803 days 1%
Sunny Sailing 6/10 3925 days 1%
Fabian Rodriguez 8/10 3925 days 1%
Shona MacDonald 10/10 3983 days 1%
Ane Didriksen 10/10 3983 days 1%
Iris Anette Berger 9/10 3983 days 1%
Chris Handley 1/10 4013 days 0%
Becky Davis 8/10 4044 days 1%
Michael Turek 9/10 4045 days 1%
Monique Monique 6/10 4045 days 1%
Ted Cole 8/10 4045 days 1%
Alacchi Moustier 8/10 4058 days 1%
Maya Bakker-deDreu 7/10 4066 days 1%
catherine welsh 6/10 4076 days 1%
GARRYBLOWER 8/10 4107 days 1%
Paul Wood 10/10 4107 days 1%
andrewmh 9/10 4107 days 1%
Nigel & Annie Dale 9/10 4137 days 0%
Helene & Peter 9/10 4137 days 0%
Julian Kemp 8/10 4137 days 0%
A Farquhar 9/10 4137 days 0%
Sandy Goh 7/10 4168 days 0%
Jade Fleming 8/10 4168 days 0%
Christin Woelk 10/10 4346 days 0%
Barbara Lee 9/10 4351 days 0%
Toomas Viilus 8/10 4378 days 0%
Maarja 10/10 4378 days 0%
Bertiethebus 9/10 4382 days 1%
Tanja Schlagermann 10/10 4384 days 1%
Patrycja Polakowska 9/10 4392 days 1%
Michael Nolan 9/10 4410 days 1%
Heather Macdonald 9/10 4410 days 1%
Jeanne Moustier 8/10 4423 days 1%
rich kiimmii 8/10 4441 days 1%
Mike Edwards 8/10 4457 days 1%
Kevin Desjandino 7/10 4459 days 1%
Al Stuart 9/10 4459 days 1%
Sharon Yates 10/10 4460 days 1%
Frans Derks 8/10 4465 days 1%
Katharina Pape 7/10 4470 days 1%
Craig Jones 9/10 4472 days 1%
Jon Barratt 8/10 4478 days 1%
Auger 9/10 4479 days 1%
Auger 9/10 4479 days 1%
Tjw 2/10 4625 days 0%
TheHoon 9/10 4716 days 1%
Robin Sable 9/10 4728 days 1%
Marc Schmiedily 9/10 4733 days 1%
Sally Gordie 10/10 4734 days 1%
James Huntzinger 9/10 4738 days 1%
E Wolfger 10/10 4739 days 1%
J Jmal 4/10 4743 days 1%
nztintin 8/10 4747 days 1%
Richard and Janet 7/10 4750 days 1%
Wright 8/10 4751 days 1%
Marilyn Melhuish 9/10 4756 days 1%
Les Barnes 5/10 4756 days 1%
Ian Bailey 6/10 4756 days 1%
Matt Kelley 7/10 4756 days 1%
Elaine 9/10 4757 days 1%
Bottoms 6/10 4757 days 1%
Hayley Atkinson 8/10 4758 days 1%
Mike & Mandy 7/10 4758 days 1%
Nico Schoots 7/10 4758 days 1%
Sabine 10/10 4759 days 1%
Kolen 10/10 4759 days 1%
Miller 9/10 4761 days 1%
Erik Poirer 10/10 4761 days 1%
Seth & Carla 7/10 4761 days 1%
Peter Putz 10/10 4761 days 1%
Gabriele Wendt 5/10 4761 days 1%
Houter 6/10 4761 days 1%
Villa 7/10 4761 days 1%
John O'Donnell 8/10 4762 days 1%
John A Jerome 4/10 4762 days 1%
Helen Chilton 10/10 4764 days 1%
John Hughes 9/10 4768 days 1%
Rainer Schnell 9/10 4768 days 1%
Steve Goodyear 5/10 4768 days 1%
Paul & Michelle Harmer 10/10 4769 days 1%
Clemens 10/10 4769 days 1%
Ursi Meier 9/10 4770 days 1%
Marco Scheiber 8/10 4770 days 1%
Colin Jenkins 7/10 4787 days 1%
Balonno 8/10 4807 days 1%
McGFarms 10/10 4807 days 1%
Les and Carole Savins 5/10 4844 days 1%
Sebastian 7/10 4847 days 1%
Sarah Graham 9/10 4868 days 1%
Therea 10/10 5081 days 1%
Kevin Morris 8/10 5085 days 1%
Sally Reeves 10/10 5092 days 1%
Kevin Wong 6/10 5095 days 1%
Thomas 5/10 5100 days 1%
alcatrazz 8/10 5102 days 1%
Katherine and Pete Smal 9/10 5103 days 1%
Fasto Maserati 10/10 5103 days 1%
Max 7/10 5104 days 1%
Armin Holle 9/10 5105 days 1%
Harry Hammond 7/10 5106 days 1%
Katie Mitchell 10/10 5113 days 1%
Eva Soerensen 6/10 5114 days 1%
Arne Kiesbye 6/10 5127 days 1%
Becky Foley 10/10 5127 days 1%
David Heads 9/10 5128 days 1%
Jol Balder 10/10 5129 days 1%
Gordon and Sue 8/10 5129 days 1%
Robert Cox 4/10 5132 days 1%
Glenn 10/10 5132 days 1%
Robert Smith 6/10 5132 days 1%
Julia 9/10 5133 days 1%
Gillian de Vries 7/10 5134 days 1%
Webster 10/10 5134 days 1%
Gordon Daniels 4/10 5136 days 1%
Ewald Waldner 9/10 5137 days 1%
Dr Dorthe Bossow 8/10 5137 days 1%
Karen Phillips 5/10 5138 days 1%
Bruce & Bonnie Childs 6/10 5140 days 1%
dollimyxture 9/10 5172 days 1%
Andrew Hammond 8/10 5264 days 1%
kristy 8/10 5294 days 1%
Lomas 10/10 5408 days 1%
BelindaT 10/10 5425 days 1%
claudian 8/10 5447 days 1%
Keita-Karen Buchanan 6/10 5464 days 1%
Margie Sammons 10/10 5466 days 1%
P.C Kool 5/10 5473 days 1%
Peter Brown 10/10 5474 days 1%
Ian Watson 10/10 5479 days 1%
Trude 10/10 5480 days 1%
Horst 9/10 5481 days 1%
Muller Weissert 6/10 5485 days 1%
Thirza & Roeland 2/10 5485 days 0%
Jenny 7/10 5486 days 1%
Jobbs 9/10 5487 days 1%
th schuermann 10/10 5488 days 1%
Yona 9/10 5492 days 1%
David Hobson 7/10 5498 days 1%
R Gilge 8/10 5502 days 1%
Susan Hitchins 4/10 5502 days 1%
Thomas Stopp 9/10 5502 days 1%
Nicole 9/10 5503 days 1%
Luternauer 8/10 5505 days 1%
Kevin and Teresa 8/10 5506 days 1%
Samantha Piekuta 4/10 5515 days 1%
Omar Frenchy 7/10 5515 days 1%
Bartlett nz 10/10 5523 days 1%
Chung Family 7/10 5526 days 1%
middendorp 6/10 5552 days 1%
marylus 10/10 5552 days 1%
carsteng 8/10 5562 days 1%
Melanie Bielefeld 1/10 5570 days 0%
Kathrin Thomas 4/10 5580 days 1%
canadianislandgirl 7/10 5598 days 1%
paulandcathy 8/10 5623 days 1%
NicolaW 10/10 5804 days 1%
jjakkeren 7/10 5812 days 1%
Colin Church 8/10 5812 days 1%
EricS 8/10 5824 days 1%
Christine 5/10 5825 days 1%
JohnN 8/10 5829 days 1%
NatasjaV 8/10 5830 days 1%
Edcan 8/10 5830 days 1%
Barry Smith 9/10 5832 days 1%
Siemens 8/10 5832 days 1%
Andy Baker 5/10 5832 days 1%
Judith & John Bishop 8/10 5843 days 1%
MetteK 8/10 5846 days 1%
Steven 10/10 5846 days 1%
SimonR 4/10 5846 days 1%
AdelineC 6/10 5847 days 1%
RobH 8/10 5848 days 1%
Debbie 8/10 5854 days 1%
Lucas 6/10 5855 days 1%
Anton 9/10 5859 days 1%
Terry 5/10 5859 days 1%
Brian 9/10 5861 days 1%

Adjustments

No Adjustment

Several adjustments to the weighted average may be added to improve relevancy and credibility. Queenstown Holiday Park Creeksyde does not meet the criteria for any of these adjustments to apply.

Balancing Adjustment

2.24% Adjustment

Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.

You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.

We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.

Final Ranking Score

85%

The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.