Ranking Score Explained

Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Queenstown Holiday Park Creeksyde.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Cymen Crick's avatar

Cymen Crick

Rankers Owner

Queenstown Holiday Park Creeksyde

Valid Reviews

359 Valid Reviews

The Queenstown Holiday Park Creeksyde experience has a total of 362 reviews. There are 359 valid reviews that are included when calculating the ranking score and 3 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 359 valid reviews:

Rating Count Percentage
10/10 99
28%
9/10 93
26%
8/10 72
20%
7/10 40
11%
6/10 20
6%
5/10 14
4%
4/10 10
3%
3/10 1
0%
2/10 5
1%
1/10 5
1%

81.64% Average

The raw data average (mean) for all the Queenstown Holiday Park Creeksyde valid reviews is 81.64% and is based on 359 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

150 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 359 valid reviews, the experience has 150 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 150 face-to-face reviews:

Rating Count Percentage
10/10 35
23%
9/10 30
20%
8/10 31
21%
7/10 20
13%
6/10 13
9%
5/10 10
7%
4/10 8
5%
3/10 0
0%
2/10 1
1%
1/10 2
1%

78.13% Average

The raw data average (mean) for all the Queenstown Holiday Park Creeksyde face-to-face reviews is 78.13% and is based on 150 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

84.70%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Audrey 6/10 21 days 86%
Emily 10/10 21 days 100%
Lea 8/10 82 days 98%
Kay 10/10 265 days 96%
Sebastien Gilles 1/10 265 days 39%
Fabienne 8/10 296 days 93%
Sandra Staples 8/10 325 days 92%
Amy 8/10 387 days 90%
Millie 10/10 387 days 91%
June Cormack 8/10 417 days 88%
Larissa 7/10 417 days 84%
Nicky 9/10 448 days 88%
EM 2/10 478 days 40%
Donna Harbidge 9/10 478 days 86%
Charlie 8/10 509 days 84%
Fav 2/10 570 days 37%
Alley 9/10 601 days 79%
Kilee Leblanc 7/10 631 days 72%
Charlie 9/10 631 days 77%
Katie Edser 10/10 662 days 75%
Carrie 10/10 662 days 75%
Niff 9/10 662 days 74%
Josh 9/10 662 days 74%
Courtney Gearhart 9/10 690 days 72%
Shelly 8/10 752 days 66%
RR 7/10 752 days 63%
Laura Jarry 9/10 782 days 64%
Arnon Meshoulam 10/10 782 days 65%
Karen Parker 10/10 813 days 62%
Eilis 9/10 813 days 62%
Yuvin 10/10 843 days 59%
Tania 10/10 1086 days 36%
Jim H 10/10 1086 days 36%
Nzfrank 10/10 1086 days 36%
Anita James 10/10 1239 days 25%
Tracy W 10/10 1331 days 19%
Karthik 8/10 1361 days 17%
Tash and Liam 7/10 1392 days 15%
Diana 9/10 1420 days 14%
Ange 10/10 1451 days 13%
Ogilvie family of 5 9/10 1451 days 13%
Arlene 10/10 1482 days 12%
Jim Henderson 10/10 1543 days 10%
JS 8/10 1573 days 8%
May 10/10 1604 days 8%
Vis 10/10 1604 days 8%
Holly J 7/10 1635 days 7%
David 9/10 1665 days 6%
Kelly 6/10 1665 days 6%
Robert Adler 10/10 1757 days 5%
Dieter Giesen 9/10 1786 days 5%
Andrew Barrett 10/10 1786 days 5%
Ruth 9/10 1786 days 5%
Tony Williams 2/10 1817 days 2%
Solveig 5/10 1848 days 4%
Emma 10/10 1878 days 5%
Gardner 8/10 1878 days 5%
Sarah 4/10 1878 days 3%
K&KRahimi 8/10 1878 days 5%
Ash 8/10 1909 days 5%
Adam 10/10 1909 days 5%
A&E 8/10 1909 days 5%
Eve 10/10 1939 days 5%
Andrew 8/10 1939 days 5%
Scott 8/10 1970 days 5%
Carolina 7/10 1970 days 4%
Kate 9/10 2062 days 4%
Rocket 3/10 2092 days 2%
Renee 9/10 2092 days 4%
Vicki Hoskinson 10/10 2122 days 4%
Glen Marshall UK 9/10 2123 days 4%
Mirandah 10/10 2123 days 4%
Pierre Grondin 10/10 2123 days 4%
Pat Burns 10/10 2123 days 4%
Stefan Miedzinski 9/10 2123 days 4%
Brice 4/10 2123 days 3%
Tuval Rabina 10/10 2151 days 4%
Sue145 10/10 2151 days 4%
Greg Southcombe 10/10 2151 days 4%
Pedro 10/10 2151 days 4%
Jacqui 10/10 2182 days 4%
Kath Cox 5/10 2182 days 3%
Angela Hornby 10/10 2182 days 4%
Raphaele 9/10 2213 days 4%
ian kennedy 9/10 2243 days 4%
Philip Page 10/10 2274 days 4%
Cynthia 9/10 2274 days 4%
Holly Bartholomew 7/10 2304 days 4%
Kimberly 10/10 2304 days 4%
Scooper 10/10 2304 days 4%
Kiri Edwards 9/10 2335 days 4%
Shaee 10/10 2396 days 4%
Esther 8/10 2396 days 4%
Stacey&Lindsay 10/10 2396 days 4%
Barbara Larrick 10/10 2427 days 4%
Robin 9/10 2457 days 4%
Florian 9/10 2457 days 4%
Matt 9/10 2457 days 4%
Sommer wieland 9/10 2457 days 4%
Kim Tito 10/10 2457 days 4%
Mark Lindeman 7/10 2488 days 3%
Adrian Trumper 9/10 2499 days 4%
Louis Goring-Morris 9/10 2514 days 4%
UK 50-something couple 7/10 2516 days 3%
Paul O'Sullivan 1/10 2525 days 1%
Kimina 7/10 2533 days 3%
Claire Carpenter 9/10 2558 days 4%
Tom Meulders 7/10 2560 days 3%
Megan Mosto 10/10 2568 days 4%
Rebekka Doliva 10/10 2585 days 4%
Nadene Wheatley 9/10 2597 days 3%
Rodney Morris 10/10 2611 days 3%
Joe Trigg 9/10 2619 days 3%
Sandra Jeffers 9/10 2624 days 3%
Gary Prescot 10/10 2641 days 3%
Silvia Romeiro 9/10 2654 days 3%
CARMERS 7/10 2669 days 3%
Anthony Brooker 10/10 2675 days 3%
c mccabe 9/10 2691 days 3%
Gary Wu 8/10 2721 days 3%
Brett King 7/10 2791 days 3%
Errol Iaich 6/10 2794 days 3%
Sue Thomas 6/10 2808 days 3%
Belinda Clarke 10/10 2826 days 3%
Lisa Page 9/10 2855 days 3%
Jesse Kruithoed 8/10 2862 days 3%
Arslan Ahmad 7/10 2863 days 3%
Helene 8/10 2893 days 3%
Lee Burdett 7/10 2897 days 3%
Victoria Strong 9/10 2910 days 3%
Alan Brown 8/10 2911 days 3%
Sally Roach 10/10 2912 days 3%
Nicola Barlow 10/10 2938 days 3%
Shelley Warkentin 8/10 2942 days 3%
Mike Mazur 10/10 2942 days 3%
Robert Hunt 9/10 2946 days 3%
Peter Moore 10/10 2953 days 3%
The Beans 10/10 2971 days 3%
Andrew Altman 8/10 2974 days 3%
Margo Wiltens 9/10 2996 days 3%
Russell Chan 10/10 3036 days 3%
Jenny Parker 10/10 3044 days 3%
Jochen Kunkel 10/10 3051 days 3%
Mikael Torres 8/10 3066 days 3%
Jessica Stokes 10/10 3087 days 3%
Sarah Taumoepeau 9/10 3088 days 2%
Jack Frazier 10/10 3093 days 3%
rkxtrsujumawmjlc 8/10 3150 days 2%
Pamela Hoffman 8/10 3159 days 2%
Erin Polcyn Sailer 8/10 3167 days 2%
Kate Ross 9/10 3185 days 2%
Ken Seiler 10/10 3210 days 2%
Leonard Smith 5/10 3217 days 2%
Alex Macdonald 9/10 3246 days 2%
Jacqui Deans 9/10 3277 days 2%
Eric Anderson 10/10 3295 days 2%
Avery Wong 10/10 3298 days 2%
Helen B 7/10 3301 days 2%
Klaus Moeller 1/10 3308 days 1%
Richard Kirby 9/10 3308 days 2%
Yousef Firoozan 10/10 3308 days 2%
hendrik king 7/10 3309 days 2%
Valerie Wee 9/10 3317 days 2%
Gerard Baas 9/10 3326 days 2%
Suzanne Vermeulen 8/10 3338 days 2%
Nicole 9/10 3499 days 2%
melissa heng 8/10 3552 days 2%
Vanessa 10/10 3574 days 2%
Chris 9/10 3574 days 2%
Andrew Jones 8/10 3583 days 2%
Mike Gornall 9/10 3583 days 2%
Andrew Cruickshank 9/10 3583 days 2%
Rebecca Wharton 9/10 3599 days 2%
Robert Warner 8/10 3611 days 1%
Constantin D 9/10 3624 days 1%
holidaymad from Solihull 7/10 3642 days 1%
Dunja Knaup 10/10 3644 days 1%
Rasmus Rantil 8/10 3647 days 1%
Jonathan Richter 10/10 3666 days 1%
Liz R 5/10 3673 days 1%
Lorcan Lennon 7/10 3685 days 1%
Gianpiero Rodari 9/10 3703 days 1%
Matt Dean 9/10 3734 days 1%
Sunny Sailing 6/10 3857 days 1%
Fabian Rodriguez 8/10 3857 days 1%
Shona MacDonald 10/10 3915 days 1%
Ane Didriksen 10/10 3915 days 1%
Iris Anette Berger 9/10 3915 days 1%
Chris Handley 1/10 3945 days 0%
Becky Davis 8/10 3976 days 1%
Michael Turek 9/10 3977 days 1%
Monique Monique 6/10 3977 days 1%
Ted Cole 8/10 3977 days 1%
Alacchi Moustier 8/10 3990 days 1%
Maya Bakker-deDreu 7/10 3998 days 1%
catherine welsh 6/10 4008 days 1%
GARRYBLOWER 8/10 4039 days 1%
Paul Wood 10/10 4039 days 1%
andrewmh 9/10 4039 days 1%
Nigel & Annie Dale 9/10 4069 days 1%
Helene & Peter 9/10 4069 days 1%
Julian Kemp 8/10 4069 days 1%
A Farquhar 9/10 4069 days 1%
Sandy Goh 7/10 4100 days 0%
Jade Fleming 8/10 4100 days 1%
Christin Woelk 10/10 4278 days 0%
Barbara Lee 9/10 4283 days 0%
Toomas Viilus 8/10 4310 days 0%
Maarja 10/10 4310 days 0%
Bertiethebus 9/10 4314 days 0%
Tanja Schlagermann 10/10 4316 days 0%
Patrycja Polakowska 9/10 4324 days 0%
Michael Nolan 9/10 4342 days 0%
Heather Macdonald 9/10 4342 days 0%
Jeanne Moustier 8/10 4355 days 0%
rich kiimmii 8/10 4373 days 0%
Mike Edwards 8/10 4389 days 1%
Kevin Desjandino 7/10 4391 days 1%
Al Stuart 9/10 4391 days 1%
Sharon Yates 10/10 4392 days 1%
Frans Derks 8/10 4397 days 1%
Katharina Pape 7/10 4402 days 1%
Craig Jones 9/10 4404 days 1%
Jon Barratt 8/10 4410 days 1%
Auger 9/10 4411 days 1%
Auger 9/10 4411 days 1%
Tjw 2/10 4557 days 0%
TheHoon 9/10 4648 days 1%
Robin Sable 9/10 4660 days 1%
Marc Schmiedily 9/10 4665 days 1%
Sally Gordie 10/10 4666 days 1%
James Huntzinger 9/10 4670 days 1%
E Wolfger 10/10 4671 days 1%
J Jmal 4/10 4675 days 1%
nztintin 8/10 4679 days 1%
Richard and Janet 7/10 4682 days 1%
Wright 8/10 4683 days 1%
Marilyn Melhuish 9/10 4688 days 1%
Les Barnes 5/10 4688 days 1%
Ian Bailey 6/10 4688 days 1%
Matt Kelley 7/10 4688 days 1%
Elaine 9/10 4689 days 1%
Bottoms 6/10 4689 days 1%
Hayley Atkinson 8/10 4690 days 1%
Mike & Mandy 7/10 4690 days 1%
Nico Schoots 7/10 4690 days 1%
Sabine 10/10 4691 days 1%
Kolen 10/10 4691 days 1%
Miller 9/10 4693 days 1%
Erik Poirer 10/10 4693 days 1%
Seth & Carla 7/10 4693 days 1%
Peter Putz 10/10 4693 days 1%
Gabriele Wendt 5/10 4693 days 1%
Houter 6/10 4693 days 1%
Villa 7/10 4693 days 1%
John O'Donnell 8/10 4694 days 1%
John A Jerome 4/10 4694 days 1%
Helen Chilton 10/10 4696 days 1%
John Hughes 9/10 4700 days 1%
Rainer Schnell 9/10 4700 days 1%
Steve Goodyear 5/10 4700 days 1%
Paul & Michelle Harmer 10/10 4701 days 1%
Clemens 10/10 4701 days 1%
Ursi Meier 9/10 4702 days 1%
Marco Scheiber 8/10 4702 days 1%
Colin Jenkins 7/10 4719 days 1%
Balonno 8/10 4739 days 1%
McGFarms 10/10 4739 days 1%
Les and Carole Savins 5/10 4776 days 1%
Sebastian 7/10 4779 days 1%
Sarah Graham 9/10 4800 days 1%
Therea 10/10 5013 days 1%
Kevin Morris 8/10 5017 days 1%
Sally Reeves 10/10 5024 days 1%
Kevin Wong 6/10 5027 days 1%
Thomas 5/10 5032 days 1%
alcatrazz 8/10 5034 days 1%
Katherine and Pete Smal 9/10 5035 days 1%
Fasto Maserati 10/10 5035 days 1%
Max 7/10 5036 days 1%
Armin Holle 9/10 5037 days 1%
Harry Hammond 7/10 5038 days 1%
Katie Mitchell 10/10 5045 days 1%
Eva Soerensen 6/10 5046 days 1%
Arne Kiesbye 6/10 5059 days 1%
Becky Foley 10/10 5059 days 1%
David Heads 9/10 5060 days 1%
Jol Balder 10/10 5061 days 1%
Gordon and Sue 8/10 5061 days 1%
Robert Cox 4/10 5064 days 1%
Glenn 10/10 5064 days 1%
Robert Smith 6/10 5064 days 1%
Julia 9/10 5065 days 1%
Gillian de Vries 7/10 5066 days 1%
Webster 10/10 5066 days 1%
Gordon Daniels 4/10 5068 days 1%
Ewald Waldner 9/10 5069 days 1%
Dr Dorthe Bossow 8/10 5069 days 1%
Karen Phillips 5/10 5070 days 1%
Bruce & Bonnie Childs 6/10 5072 days 1%
dollimyxture 9/10 5104 days 1%
Andrew Hammond 8/10 5196 days 1%
kristy 8/10 5226 days 1%
Lomas 10/10 5340 days 1%
BelindaT 10/10 5357 days 1%
claudian 8/10 5379 days 1%
Keita-Karen Buchanan 6/10 5396 days 1%
Margie Sammons 10/10 5398 days 1%
P.C Kool 5/10 5405 days 1%
Peter Brown 10/10 5406 days 1%
Ian Watson 10/10 5411 days 1%
Trude 10/10 5412 days 1%
Horst 9/10 5413 days 1%
Muller Weissert 6/10 5417 days 1%
Thirza & Roeland 2/10 5417 days 0%
Jenny 7/10 5418 days 1%
Jobbs 9/10 5419 days 1%
th schuermann 10/10 5420 days 1%
Yona 9/10 5424 days 1%
David Hobson 7/10 5430 days 1%
R Gilge 8/10 5434 days 1%
Susan Hitchins 4/10 5434 days 1%
Thomas Stopp 9/10 5434 days 1%
Nicole 9/10 5435 days 1%
Luternauer 8/10 5437 days 1%
Kevin and Teresa 8/10 5438 days 1%
Samantha Piekuta 4/10 5447 days 1%
Omar Frenchy 7/10 5447 days 1%
Bartlett nz 10/10 5455 days 1%
Chung Family 7/10 5458 days 1%
middendorp 6/10 5484 days 1%
marylus 10/10 5484 days 1%
carsteng 8/10 5494 days 1%
Melanie Bielefeld 1/10 5502 days 0%
Kathrin Thomas 4/10 5512 days 1%
canadianislandgirl 7/10 5530 days 1%
paulandcathy 8/10 5555 days 1%
NicolaW 10/10 5736 days 1%
jjakkeren 7/10 5744 days 1%
Colin Church 8/10 5744 days 1%
EricS 8/10 5756 days 1%
Christine 5/10 5757 days 1%
JohnN 8/10 5761 days 1%
NatasjaV 8/10 5762 days 1%
Edcan 8/10 5762 days 1%
Barry Smith 9/10 5764 days 1%
Siemens 8/10 5764 days 1%
Andy Baker 5/10 5764 days 1%
Judith & John Bishop 8/10 5775 days 1%
MetteK 8/10 5778 days 1%
Steven 10/10 5778 days 1%
SimonR 4/10 5778 days 1%
AdelineC 6/10 5779 days 1%
RobH 8/10 5780 days 1%
Debbie 8/10 5786 days 1%
Lucas 6/10 5787 days 1%
Anton 9/10 5791 days 1%
Terry 5/10 5791 days 1%
Brian 9/10 5793 days 1%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Queenstown Holiday Park Creeksyde experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-0.06% Adjustment

There may be an adjustment if this experience hasn't received any reviews within the last 41 days. However the Queenstown Holiday Park Creeksyde experience does not meet the criteria for any adjustment.

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.

The Queenstown Holiday Park Creeksyde experience has been adjusted for 3 days. Adjustments are according to the following table.

Days Adjustment
0 -0.00%
1 -0.02%
2 -0.04%
3 -0.06%
4 -0.08%
5 -0.10%
6 -0.12%

Balancing Adjustment

1.89% Adjustment

Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.

You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.

We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.

Final Ranking Score

87%

The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.