Ranking Score Explained

G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Queenstown Holiday Park Creeksyde.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Cymen Crick's avatar

Cymen Crick

Rankers Owner

Queenstown Holiday Park Creeksyde

Valid Reviews

356 Valid Reviews

The Queenstown Holiday Park Creeksyde experience has a total of 359 reviews. There are 356 valid reviews that are included when calculating the ranking score and 3 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 356 valid reviews:

Rating Count Percentage
10/10 98
28%
9/10 93
26%
8/10 71
20%
7/10 40
11%
6/10 19
5%
5/10 14
4%
4/10 10
3%
3/10 1
0%
2/10 5
1%
1/10 5
1%

81.66% Average

The raw data average (mean) for all the Queenstown Holiday Park Creeksyde valid reviews is 81.66% and is based on 356 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

150 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 356 valid reviews, the experience has 150 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 150 face-to-face reviews:

Rating Count Percentage
10/10 35
23%
9/10 30
20%
8/10 31
21%
7/10 20
13%
6/10 13
9%
5/10 10
7%
4/10 8
5%
3/10 0
0%
2/10 1
1%
1/10 2
1%

78.13% Average

The raw data average (mean) for all the Queenstown Holiday Park Creeksyde face-to-face reviews is 78.13% and is based on 150 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

85.36%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Kay 10/10 171 days 100%
Sebastien Gilles 1/10 171 days 41%
Fabienne 8/10 202 days 97%
Sandra Staples 8/10 231 days 97%
Amy 8/10 293 days 95%
Millie 10/10 293 days 97%
June Cormack 8/10 323 days 94%
Larissa 7/10 323 days 89%
Nicky 9/10 354 days 93%
EM 2/10 384 days 42%
Donna Harbidge 9/10 384 days 92%
Charlie 8/10 415 days 90%
Fav 2/10 476 days 40%
Alley 9/10 507 days 86%
Kilee Leblanc 7/10 537 days 79%
Charlie 9/10 537 days 84%
Katie Edser 10/10 568 days 83%
Carrie 10/10 568 days 83%
Niff 9/10 568 days 82%
Josh 9/10 568 days 82%
Courtney Gearhart 9/10 596 days 80%
Shelly 8/10 658 days 75%
RR 7/10 658 days 71%
Laura Jarry 9/10 688 days 73%
Arnon Meshoulam 10/10 688 days 74%
Karen Parker 10/10 719 days 72%
Eilis 9/10 719 days 71%
Yuvin 10/10 749 days 69%
Tania 10/10 992 days 45%
Jim H 10/10 992 days 45%
Nzfrank 10/10 992 days 45%
Anita James 10/10 1145 days 32%
Tracy W 10/10 1237 days 25%
Karthik 8/10 1267 days 23%
Tash and Liam 7/10 1298 days 20%
Diana 9/10 1326 days 19%
Ange 10/10 1357 days 18%
Ogilvie family of 5 9/10 1357 days 18%
Arlene 10/10 1388 days 16%
Jim Henderson 10/10 1449 days 13%
JS 8/10 1479 days 12%
May 10/10 1510 days 11%
Vis 10/10 1510 days 11%
Holly J 7/10 1541 days 9%
David 9/10 1571 days 9%
Kelly 6/10 1571 days 7%
Robert Adler 10/10 1663 days 6%
Dieter Giesen 9/10 1692 days 6%
Andrew Barrett 10/10 1692 days 6%
Ruth 9/10 1692 days 6%
Tony Williams 2/10 1723 days 2%
Solveig 5/10 1754 days 4%
Emma 10/10 1784 days 5%
Gardner 8/10 1784 days 5%
Sarah 4/10 1784 days 3%
K&KRahimi 8/10 1784 days 5%
Ash 8/10 1815 days 5%
Adam 10/10 1815 days 5%
A&E 8/10 1815 days 5%
Eve 10/10 1845 days 5%
Andrew 8/10 1845 days 5%
Scott 8/10 1876 days 5%
Carolina 7/10 1876 days 5%
Kate 9/10 1968 days 5%
Rocket 3/10 1998 days 2%
Renee 9/10 1998 days 5%
Vicki Hoskinson 10/10 2028 days 5%
Glen Marshall UK 9/10 2029 days 5%
Mirandah 10/10 2029 days 5%
Pierre Grondin 10/10 2029 days 5%
Pat Burns 10/10 2029 days 5%
Stefan Miedzinski 9/10 2029 days 5%
Brice 4/10 2029 days 3%
Tuval Rabina 10/10 2057 days 5%
Sue145 10/10 2057 days 5%
Greg Southcombe 10/10 2057 days 5%
Pedro 10/10 2057 days 5%
Jacqui 10/10 2088 days 4%
Kath Cox 5/10 2088 days 3%
Angela Hornby 10/10 2088 days 4%
Raphaele 9/10 2119 days 4%
ian kennedy 9/10 2149 days 4%
Philip Page 10/10 2180 days 4%
Cynthia 9/10 2180 days 4%
Holly Bartholomew 7/10 2210 days 4%
Kimberly 10/10 2210 days 4%
Scooper 10/10 2210 days 4%
Kiri Edwards 9/10 2241 days 4%
Shaee 10/10 2302 days 4%
Esther 8/10 2302 days 4%
Stacey&Lindsay 10/10 2302 days 4%
Barbara Larrick 10/10 2333 days 4%
Robin 9/10 2363 days 4%
Florian 9/10 2363 days 4%
Matt 9/10 2363 days 4%
Sommer wieland 9/10 2363 days 4%
Kim Tito 10/10 2363 days 4%
Mark Lindeman 7/10 2394 days 4%
Adrian Trumper 9/10 2405 days 4%
Louis Goring-Morris 9/10 2420 days 4%
UK 50-something couple 7/10 2422 days 4%
Paul O'Sullivan 1/10 2431 days 1%
Kimina 7/10 2439 days 3%
Claire Carpenter 9/10 2464 days 4%
Tom Meulders 7/10 2466 days 3%
Megan Mosto 10/10 2474 days 4%
Rebekka Doliva 10/10 2491 days 4%
Nadene Wheatley 9/10 2503 days 4%
Rodney Morris 10/10 2517 days 4%
Joe Trigg 9/10 2525 days 4%
Sandra Jeffers 9/10 2530 days 4%
Gary Prescot 10/10 2547 days 4%
Silvia Romeiro 9/10 2560 days 3%
CARMERS 7/10 2575 days 3%
Anthony Brooker 10/10 2581 days 3%
c mccabe 9/10 2597 days 3%
Gary Wu 8/10 2627 days 3%
Brett King 7/10 2697 days 3%
Errol Iaich 6/10 2700 days 3%
Sue Thomas 6/10 2714 days 3%
Belinda Clarke 10/10 2732 days 3%
Lisa Page 9/10 2761 days 3%
Jesse Kruithoed 8/10 2768 days 3%
Arslan Ahmad 7/10 2769 days 3%
Helene 8/10 2799 days 3%
Lee Burdett 7/10 2803 days 3%
Victoria Strong 9/10 2816 days 3%
Alan Brown 8/10 2817 days 3%
Sally Roach 10/10 2818 days 3%
Nicola Barlow 10/10 2844 days 3%
Shelley Warkentin 8/10 2848 days 3%
Mike Mazur 10/10 2848 days 3%
Robert Hunt 9/10 2852 days 3%
Peter Moore 10/10 2859 days 3%
The Beans 10/10 2877 days 3%
Andrew Altman 8/10 2880 days 3%
Margo Wiltens 9/10 2902 days 3%
Russell Chan 10/10 2942 days 3%
Jenny Parker 10/10 2950 days 3%
Jochen Kunkel 10/10 2957 days 3%
Mikael Torres 8/10 2972 days 3%
Jessica Stokes 10/10 2993 days 3%
Sarah Taumoepeau 9/10 2994 days 3%
Jack Frazier 10/10 2999 days 3%
rkxtrsujumawmjlc 8/10 3056 days 2%
Pamela Hoffman 8/10 3065 days 2%
Erin Polcyn Sailer 8/10 3073 days 2%
Kate Ross 9/10 3091 days 2%
Ken Seiler 10/10 3116 days 2%
Leonard Smith 5/10 3123 days 2%
Alex Macdonald 9/10 3152 days 2%
Jacqui Deans 9/10 3183 days 2%
Eric Anderson 10/10 3201 days 2%
Avery Wong 10/10 3204 days 2%
Helen B 7/10 3207 days 2%
Klaus Moeller 1/10 3214 days 1%
Richard Kirby 9/10 3214 days 2%
Yousef Firoozan 10/10 3214 days 2%
hendrik king 7/10 3215 days 2%
Valerie Wee 9/10 3223 days 2%
Gerard Baas 9/10 3232 days 2%
Suzanne Vermeulen 8/10 3244 days 2%
Nicole 9/10 3405 days 2%
melissa heng 8/10 3458 days 2%
Vanessa 10/10 3480 days 2%
Chris 9/10 3480 days 2%
Andrew Jones 8/10 3489 days 2%
Mike Gornall 9/10 3489 days 2%
Andrew Cruickshank 9/10 3489 days 2%
Rebecca Wharton 9/10 3505 days 2%
Robert Warner 8/10 3517 days 2%
Constantin D 9/10 3530 days 2%
holidaymad from Solihull 7/10 3548 days 1%
Dunja Knaup 10/10 3550 days 2%
Rasmus Rantil 8/10 3553 days 1%
Jonathan Richter 10/10 3572 days 1%
Liz R 5/10 3579 days 1%
Lorcan Lennon 7/10 3591 days 1%
Gianpiero Rodari 9/10 3609 days 1%
Matt Dean 9/10 3640 days 1%
Sunny Sailing 6/10 3763 days 1%
Fabian Rodriguez 8/10 3763 days 1%
Shona MacDonald 10/10 3821 days 1%
Ane Didriksen 10/10 3821 days 1%
Iris Anette Berger 9/10 3821 days 1%
Chris Handley 1/10 3851 days 0%
Becky Davis 8/10 3882 days 1%
Michael Turek 9/10 3883 days 1%
Monique Monique 6/10 3883 days 1%
Ted Cole 8/10 3883 days 1%
Alacchi Moustier 8/10 3896 days 1%
Maya Bakker-deDreu 7/10 3904 days 1%
catherine welsh 6/10 3914 days 1%
GARRYBLOWER 8/10 3945 days 1%
Paul Wood 10/10 3945 days 1%
andrewmh 9/10 3945 days 1%
Nigel & Annie Dale 9/10 3975 days 1%
Helene & Peter 9/10 3975 days 1%
Julian Kemp 8/10 3975 days 1%
A Farquhar 9/10 3975 days 1%
Sandy Goh 7/10 4006 days 1%
Jade Fleming 8/10 4006 days 1%
Christin Woelk 10/10 4184 days 0%
Barbara Lee 9/10 4189 days 0%
Toomas Viilus 8/10 4216 days 0%
Maarja 10/10 4216 days 0%
Bertiethebus 9/10 4220 days 0%
Tanja Schlagermann 10/10 4222 days 0%
Patrycja Polakowska 9/10 4230 days 0%
Michael Nolan 9/10 4248 days 0%
Heather Macdonald 9/10 4248 days 0%
Jeanne Moustier 8/10 4261 days 0%
rich kiimmii 8/10 4279 days 0%
Mike Edwards 8/10 4295 days 0%
Kevin Desjandino 7/10 4297 days 0%
Al Stuart 9/10 4297 days 0%
Sharon Yates 10/10 4298 days 0%
Frans Derks 8/10 4303 days 0%
Katharina Pape 7/10 4308 days 0%
Craig Jones 9/10 4310 days 0%
Jon Barratt 8/10 4316 days 0%
Auger 9/10 4317 days 0%
Auger 9/10 4317 days 0%
Tjw 2/10 4463 days 0%
TheHoon 9/10 4554 days 1%
Robin Sable 9/10 4566 days 1%
Marc Schmiedily 9/10 4571 days 1%
Sally Gordie 10/10 4572 days 1%
James Huntzinger 9/10 4576 days 1%
E Wolfger 10/10 4577 days 1%
J Jmal 4/10 4581 days 1%
nztintin 8/10 4585 days 1%
Richard and Janet 7/10 4588 days 1%
Wright 8/10 4589 days 1%
Marilyn Melhuish 9/10 4594 days 1%
Les Barnes 5/10 4594 days 1%
Ian Bailey 6/10 4594 days 1%
Matt Kelley 7/10 4594 days 1%
Elaine 9/10 4595 days 1%
Bottoms 6/10 4595 days 1%
Hayley Atkinson 8/10 4596 days 1%
Mike & Mandy 7/10 4596 days 1%
Nico Schoots 7/10 4596 days 1%
Sabine 10/10 4597 days 1%
Kolen 10/10 4597 days 1%
Miller 9/10 4599 days 1%
Erik Poirer 10/10 4599 days 1%
Seth & Carla 7/10 4599 days 1%
Peter Putz 10/10 4599 days 1%
Gabriele Wendt 5/10 4599 days 1%
Houter 6/10 4599 days 1%
Villa 7/10 4599 days 1%
John O'Donnell 8/10 4600 days 1%
John A Jerome 4/10 4600 days 1%
Helen Chilton 10/10 4602 days 1%
John Hughes 9/10 4606 days 1%
Rainer Schnell 9/10 4606 days 1%
Steve Goodyear 5/10 4606 days 1%
Paul & Michelle Harmer 10/10 4607 days 1%
Clemens 10/10 4607 days 1%
Ursi Meier 9/10 4608 days 1%
Marco Scheiber 8/10 4608 days 1%
Colin Jenkins 7/10 4625 days 1%
Balonno 8/10 4645 days 1%
McGFarms 10/10 4645 days 1%
Les and Carole Savins 5/10 4682 days 1%
Sebastian 7/10 4685 days 1%
Sarah Graham 9/10 4706 days 1%
Therea 10/10 4919 days 1%
Kevin Morris 8/10 4923 days 1%
Sally Reeves 10/10 4930 days 1%
Kevin Wong 6/10 4933 days 1%
Thomas 5/10 4938 days 1%
alcatrazz 8/10 4940 days 1%
Katherine and Pete Smal 9/10 4941 days 1%
Fasto Maserati 10/10 4941 days 1%
Max 7/10 4942 days 1%
Armin Holle 9/10 4943 days 1%
Harry Hammond 7/10 4944 days 1%
Katie Mitchell 10/10 4951 days 1%
Eva Soerensen 6/10 4952 days 1%
Arne Kiesbye 6/10 4965 days 1%
Becky Foley 10/10 4965 days 1%
David Heads 9/10 4966 days 1%
Jol Balder 10/10 4967 days 1%
Gordon and Sue 8/10 4967 days 1%
Robert Cox 4/10 4970 days 1%
Glenn 10/10 4970 days 1%
Robert Smith 6/10 4970 days 1%
Julia 9/10 4971 days 1%
Gillian de Vries 7/10 4972 days 1%
Webster 10/10 4972 days 1%
Gordon Daniels 4/10 4974 days 1%
Ewald Waldner 9/10 4975 days 1%
Dr Dorthe Bossow 8/10 4975 days 1%
Karen Phillips 5/10 4976 days 1%
Bruce & Bonnie Childs 6/10 4978 days 1%
dollimyxture 9/10 5010 days 1%
Andrew Hammond 8/10 5102 days 1%
kristy 8/10 5132 days 1%
Lomas 10/10 5246 days 1%
BelindaT 10/10 5263 days 1%
claudian 8/10 5285 days 1%
Keita-Karen Buchanan 6/10 5302 days 1%
Margie Sammons 10/10 5304 days 1%
P.C Kool 5/10 5311 days 1%
Peter Brown 10/10 5312 days 1%
Ian Watson 10/10 5317 days 1%
Trude 10/10 5318 days 1%
Horst 9/10 5319 days 1%
Muller Weissert 6/10 5323 days 1%
Thirza & Roeland 2/10 5323 days 0%
Jenny 7/10 5324 days 1%
Jobbs 9/10 5325 days 1%
th schuermann 10/10 5326 days 1%
Yona 9/10 5330 days 1%
David Hobson 7/10 5336 days 1%
R Gilge 8/10 5340 days 1%
Susan Hitchins 4/10 5340 days 1%
Thomas Stopp 9/10 5340 days 1%
Nicole 9/10 5341 days 1%
Luternauer 8/10 5343 days 1%
Kevin and Teresa 8/10 5344 days 1%
Samantha Piekuta 4/10 5353 days 1%
Omar Frenchy 7/10 5353 days 1%
Bartlett nz 10/10 5361 days 1%
Chung Family 7/10 5364 days 1%
middendorp 6/10 5390 days 1%
marylus 10/10 5390 days 1%
carsteng 8/10 5400 days 1%
Melanie Bielefeld 1/10 5408 days 0%
Kathrin Thomas 4/10 5418 days 1%
canadianislandgirl 7/10 5436 days 1%
paulandcathy 8/10 5461 days 1%
NicolaW 10/10 5642 days 1%
jjakkeren 7/10 5650 days 1%
Colin Church 8/10 5650 days 1%
EricS 8/10 5662 days 1%
Christine 5/10 5663 days 1%
JohnN 8/10 5667 days 1%
NatasjaV 8/10 5668 days 1%
Edcan 8/10 5668 days 1%
Barry Smith 9/10 5670 days 1%
Siemens 8/10 5670 days 1%
Andy Baker 5/10 5670 days 1%
Judith & John Bishop 8/10 5681 days 1%
MetteK 8/10 5684 days 1%
Steven 10/10 5684 days 1%
SimonR 4/10 5684 days 1%
AdelineC 6/10 5685 days 1%
RobH 8/10 5686 days 1%
Debbie 8/10 5692 days 1%
Lucas 6/10 5693 days 1%
Anton 9/10 5697 days 1%
Terry 5/10 5697 days 1%
Brian 9/10 5699 days 1%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Queenstown Holiday Park Creeksyde experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-2.20% Adjustment

There may be an adjustment if this experience hasn't received any reviews within the last 75 days. However the Queenstown Holiday Park Creeksyde experience does not meet the criteria for any adjustment.

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.

The Queenstown Holiday Park Creeksyde experience has been adjusted for 145 days. Adjustments are according to the following table.

Days Adjustment
142 -2.15%
143 -2.17%
144 -2.18%
145 -2.20%
146 -2.21%
147 -2.23%
148 -2.24%

Balancing Adjustment

2.21% Adjustment

Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.

You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.

We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.

Final Ranking Score

85%

The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.