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Ranking Score Explained

G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Queenstown Holiday Park Creeksyde.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

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Cymen Crick's avatar

Cymen Crick

Rankers Owner

Queenstown Holiday Park Creeksyde

Valid Reviews

360 Valid Reviews

The Queenstown Holiday Park Creeksyde experience has a total of 363 reviews. There are 360 valid reviews that are included when calculating the ranking score and 3 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 360 valid reviews:

Rating Count Percentage
10/10 100
28%
9/10 93
26%
8/10 72
20%
7/10 40
11%
6/10 20
6%
5/10 14
4%
4/10 10
3%
3/10 1
0%
2/10 5
1%
1/10 5
1%

81.69% Average

The raw data average (mean) for all the Queenstown Holiday Park Creeksyde valid reviews is 81.69% and is based on 360 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

150 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 360 valid reviews, the experience has 150 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 150 face-to-face reviews:

Rating Count Percentage
10/10 35
23%
9/10 30
20%
8/10 31
21%
7/10 20
13%
6/10 13
9%
5/10 10
7%
4/10 8
5%
3/10 0
0%
2/10 1
1%
1/10 2
1%

78.13% Average

The raw data average (mean) for all the Queenstown Holiday Park Creeksyde face-to-face reviews is 78.13% and is based on 150 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

84.91%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Shaun 10/10 61 days 100%
Audrey 6/10 123 days 86%
Emily 10/10 123 days 99%
Lea 8/10 184 days 96%
Kay 10/10 367 days 92%
Sebastien Gilles 1/10 367 days 37%
Fabienne 8/10 398 days 89%
Sandra Staples 8/10 427 days 88%
Amy 8/10 489 days 85%
Millie 10/10 489 days 87%
June Cormack 8/10 519 days 83%
Larissa 7/10 519 days 79%
Nicky 9/10 550 days 82%
EM 2/10 580 days 37%
Donna Harbidge 9/10 580 days 80%
Charlie 8/10 611 days 77%
Fav 2/10 672 days 34%
Alley 9/10 703 days 71%
Kilee Leblanc 7/10 733 days 65%
Charlie 9/10 733 days 69%
Katie Edser 10/10 764 days 67%
Carrie 10/10 764 days 67%
Niff 9/10 764 days 66%
Josh 9/10 764 days 66%
Courtney Gearhart 9/10 792 days 64%
Shelly 8/10 854 days 57%
RR 7/10 854 days 54%
Laura Jarry 9/10 884 days 55%
Arnon Meshoulam 10/10 884 days 55%
Karen Parker 10/10 915 days 52%
Eilis 9/10 915 days 52%
Yuvin 10/10 945 days 49%
Tania 10/10 1188 days 28%
Jim H 10/10 1188 days 28%
Nzfrank 10/10 1188 days 28%
Anita James 10/10 1341 days 18%
Tracy W 10/10 1433 days 14%
Karthik 8/10 1463 days 12%
Tash and Liam 7/10 1494 days 10%
Diana 9/10 1522 days 10%
Ange 10/10 1553 days 9%
Ogilvie family of 5 9/10 1553 days 9%
Arlene 10/10 1584 days 8%
Jim Henderson 10/10 1645 days 7%
JS 8/10 1675 days 6%
May 10/10 1706 days 6%
Vis 10/10 1706 days 6%
Holly J 7/10 1737 days 5%
David 9/10 1767 days 5%
Kelly 6/10 1767 days 4%
Robert Adler 10/10 1859 days 5%
Dieter Giesen 9/10 1888 days 5%
Andrew Barrett 10/10 1888 days 5%
Ruth 9/10 1888 days 5%
Tony Williams 2/10 1919 days 2%
Solveig 5/10 1950 days 3%
Emma 10/10 1980 days 4%
Gardner 8/10 1980 days 4%
Sarah 4/10 1980 days 3%
K&KRahimi 8/10 1980 days 4%
Ash 8/10 2011 days 4%
Adam 10/10 2011 days 4%
A&E 8/10 2011 days 4%
Eve 10/10 2041 days 4%
Andrew 8/10 2041 days 4%
Scott 8/10 2072 days 4%
Carolina 7/10 2072 days 4%
Kate 9/10 2164 days 4%
Rocket 3/10 2194 days 2%
Renee 9/10 2194 days 4%
Vicki Hoskinson 10/10 2224 days 4%
Glen Marshall UK 9/10 2225 days 4%
Mirandah 10/10 2225 days 4%
Pierre Grondin 10/10 2225 days 4%
Pat Burns 10/10 2225 days 4%
Stefan Miedzinski 9/10 2225 days 4%
Brice 4/10 2225 days 3%
Tuval Rabina 10/10 2253 days 4%
Sue145 10/10 2253 days 4%
Greg Southcombe 10/10 2253 days 4%
Pedro 10/10 2253 days 4%
Jacqui 10/10 2284 days 4%
Kath Cox 5/10 2284 days 3%
Angela Hornby 10/10 2284 days 4%
Raphaele 9/10 2315 days 4%
ian kennedy 9/10 2345 days 4%
Philip Page 10/10 2376 days 4%
Cynthia 9/10 2376 days 4%
Holly Bartholomew 7/10 2406 days 3%
Kimberly 10/10 2406 days 4%
Scooper 10/10 2406 days 4%
Kiri Edwards 9/10 2437 days 4%
Shaee 10/10 2498 days 3%
Esther 8/10 2498 days 3%
Stacey&Lindsay 10/10 2498 days 3%
Barbara Larrick 10/10 2529 days 3%
Robin 9/10 2559 days 3%
Florian 9/10 2559 days 3%
Matt 9/10 2559 days 3%
Sommer wieland 9/10 2559 days 3%
Kim Tito 10/10 2559 days 3%
Mark Lindeman 7/10 2590 days 3%
Adrian Trumper 9/10 2601 days 3%
Louis Goring-Morris 9/10 2616 days 3%
UK 50-something couple 7/10 2618 days 3%
Paul O'Sullivan 1/10 2627 days 1%
Kimina 7/10 2635 days 3%
Claire Carpenter 9/10 2660 days 3%
Tom Meulders 7/10 2662 days 3%
Megan Mosto 10/10 2670 days 3%
Rebekka Doliva 10/10 2687 days 3%
Nadene Wheatley 9/10 2699 days 3%
Rodney Morris 10/10 2713 days 3%
Joe Trigg 9/10 2721 days 3%
Sandra Jeffers 9/10 2726 days 3%
Gary Prescot 10/10 2743 days 3%
Silvia Romeiro 9/10 2756 days 3%
CARMERS 7/10 2771 days 3%
Anthony Brooker 10/10 2777 days 3%
c mccabe 9/10 2793 days 3%
Gary Wu 8/10 2823 days 3%
Brett King 7/10 2893 days 2%
Errol Iaich 6/10 2896 days 2%
Sue Thomas 6/10 2910 days 2%
Belinda Clarke 10/10 2928 days 3%
Lisa Page 9/10 2957 days 3%
Jesse Kruithoed 8/10 2964 days 2%
Arslan Ahmad 7/10 2965 days 2%
Helene 8/10 2995 days 2%
Lee Burdett 7/10 2999 days 2%
Victoria Strong 9/10 3012 days 2%
Alan Brown 8/10 3013 days 2%
Sally Roach 10/10 3014 days 2%
Nicola Barlow 10/10 3040 days 2%
Shelley Warkentin 8/10 3044 days 2%
Mike Mazur 10/10 3044 days 2%
Robert Hunt 9/10 3048 days 2%
Peter Moore 10/10 3055 days 2%
The Beans 10/10 3073 days 2%
Andrew Altman 8/10 3076 days 2%
Margo Wiltens 9/10 3098 days 2%
Russell Chan 10/10 3138 days 2%
Jenny Parker 10/10 3146 days 2%
Jochen Kunkel 10/10 3153 days 2%
Mikael Torres 8/10 3168 days 2%
Jessica Stokes 10/10 3189 days 2%
Sarah Taumoepeau 9/10 3190 days 2%
Jack Frazier 10/10 3195 days 2%
rkxtrsujumawmjlc 8/10 3252 days 2%
Pamela Hoffman 8/10 3261 days 2%
Erin Polcyn Sailer 8/10 3269 days 2%
Kate Ross 9/10 3287 days 2%
Ken Seiler 10/10 3312 days 2%
Leonard Smith 5/10 3319 days 1%
Alex Macdonald 9/10 3348 days 2%
Jacqui Deans 9/10 3379 days 2%
Eric Anderson 10/10 3397 days 2%
Avery Wong 10/10 3400 days 2%
Helen B 7/10 3403 days 2%
Klaus Moeller 1/10 3410 days 1%
Richard Kirby 9/10 3410 days 2%
Yousef Firoozan 10/10 3410 days 2%
hendrik king 7/10 3411 days 2%
Valerie Wee 9/10 3419 days 2%
Gerard Baas 9/10 3428 days 2%
Suzanne Vermeulen 8/10 3440 days 2%
Nicole 9/10 3601 days 1%
melissa heng 8/10 3654 days 1%
Vanessa 10/10 3676 days 1%
Chris 9/10 3676 days 1%
Andrew Jones 8/10 3685 days 1%
Mike Gornall 9/10 3685 days 1%
Andrew Cruickshank 9/10 3685 days 1%
Rebecca Wharton 9/10 3701 days 1%
Robert Warner 8/10 3713 days 1%
Constantin D 9/10 3726 days 1%
holidaymad from Solihull 7/10 3744 days 1%
Dunja Knaup 10/10 3746 days 1%
Rasmus Rantil 8/10 3749 days 1%
Jonathan Richter 10/10 3768 days 1%
Liz R 5/10 3775 days 1%
Lorcan Lennon 7/10 3787 days 1%
Gianpiero Rodari 9/10 3805 days 1%
Matt Dean 9/10 3836 days 1%
Sunny Sailing 6/10 3959 days 0%
Fabian Rodriguez 8/10 3959 days 1%
Shona MacDonald 10/10 4017 days 0%
Ane Didriksen 10/10 4017 days 0%
Iris Anette Berger 9/10 4017 days 0%
Chris Handley 1/10 4047 days 0%
Becky Davis 8/10 4078 days 0%
Michael Turek 9/10 4079 days 0%
Monique Monique 6/10 4079 days 0%
Ted Cole 8/10 4079 days 0%
Alacchi Moustier 8/10 4092 days 0%
Maya Bakker-deDreu 7/10 4100 days 0%
catherine welsh 6/10 4110 days 0%
GARRYBLOWER 8/10 4141 days 0%
Paul Wood 10/10 4141 days 0%
andrewmh 9/10 4141 days 0%
Nigel & Annie Dale 9/10 4171 days 0%
Helene & Peter 9/10 4171 days 0%
Julian Kemp 8/10 4171 days 0%
A Farquhar 9/10 4171 days 0%
Sandy Goh 7/10 4202 days 0%
Jade Fleming 8/10 4202 days 0%
Christin Woelk 10/10 4380 days 1%
Barbara Lee 9/10 4385 days 1%
Toomas Viilus 8/10 4412 days 1%
Maarja 10/10 4412 days 1%
Bertiethebus 9/10 4416 days 1%
Tanja Schlagermann 10/10 4418 days 1%
Patrycja Polakowska 9/10 4426 days 1%
Michael Nolan 9/10 4444 days 1%
Heather Macdonald 9/10 4444 days 1%
Jeanne Moustier 8/10 4457 days 1%
rich kiimmii 8/10 4475 days 1%
Mike Edwards 8/10 4491 days 1%
Kevin Desjandino 7/10 4493 days 1%
Al Stuart 9/10 4493 days 1%
Sharon Yates 10/10 4494 days 1%
Frans Derks 8/10 4499 days 1%
Katharina Pape 7/10 4504 days 1%
Craig Jones 9/10 4506 days 1%
Jon Barratt 8/10 4512 days 1%
Auger 9/10 4513 days 1%
Auger 9/10 4513 days 1%
Tjw 2/10 4659 days 0%
TheHoon 9/10 4750 days 1%
Robin Sable 9/10 4762 days 1%
Marc Schmiedily 9/10 4767 days 1%
Sally Gordie 10/10 4768 days 1%
James Huntzinger 9/10 4772 days 1%
E Wolfger 10/10 4773 days 1%
J Jmal 4/10 4777 days 0%
nztintin 8/10 4781 days 1%
Richard and Janet 7/10 4784 days 1%
Wright 8/10 4785 days 1%
Marilyn Melhuish 9/10 4790 days 1%
Les Barnes 5/10 4790 days 1%
Ian Bailey 6/10 4790 days 1%
Matt Kelley 7/10 4790 days 1%
Elaine 9/10 4791 days 1%
Bottoms 6/10 4791 days 1%
Hayley Atkinson 8/10 4792 days 1%
Mike & Mandy 7/10 4792 days 1%
Nico Schoots 7/10 4792 days 1%
Sabine 10/10 4793 days 1%
Kolen 10/10 4793 days 1%
Miller 9/10 4795 days 1%
Erik Poirer 10/10 4795 days 1%
Seth & Carla 7/10 4795 days 1%
Peter Putz 10/10 4795 days 1%
Gabriele Wendt 5/10 4795 days 1%
Houter 6/10 4795 days 1%
Villa 7/10 4795 days 1%
John O'Donnell 8/10 4796 days 1%
John A Jerome 4/10 4796 days 0%
Helen Chilton 10/10 4798 days 1%
John Hughes 9/10 4802 days 1%
Rainer Schnell 9/10 4802 days 1%
Steve Goodyear 5/10 4802 days 1%
Paul & Michelle Harmer 10/10 4803 days 1%
Clemens 10/10 4803 days 1%
Ursi Meier 9/10 4804 days 1%
Marco Scheiber 8/10 4804 days 1%
Colin Jenkins 7/10 4821 days 1%
Balonno 8/10 4841 days 1%
McGFarms 10/10 4841 days 1%
Les and Carole Savins 5/10 4878 days 1%
Sebastian 7/10 4881 days 1%
Sarah Graham 9/10 4902 days 1%
Therea 10/10 5115 days 1%
Kevin Morris 8/10 5119 days 1%
Sally Reeves 10/10 5126 days 1%
Kevin Wong 6/10 5129 days 1%
Thomas 5/10 5134 days 1%
alcatrazz 8/10 5136 days 1%
Katherine and Pete Smal 9/10 5137 days 1%
Fasto Maserati 10/10 5137 days 1%
Max 7/10 5138 days 1%
Armin Holle 9/10 5139 days 1%
Harry Hammond 7/10 5140 days 1%
Katie Mitchell 10/10 5147 days 1%
Eva Soerensen 6/10 5148 days 1%
Arne Kiesbye 6/10 5161 days 1%
Becky Foley 10/10 5161 days 1%
David Heads 9/10 5162 days 1%
Jol Balder 10/10 5163 days 1%
Gordon and Sue 8/10 5163 days 1%
Robert Cox 4/10 5166 days 0%
Glenn 10/10 5166 days 1%
Robert Smith 6/10 5166 days 1%
Julia 9/10 5167 days 1%
Gillian de Vries 7/10 5168 days 1%
Webster 10/10 5168 days 1%
Gordon Daniels 4/10 5170 days 0%
Ewald Waldner 9/10 5171 days 1%
Dr Dorthe Bossow 8/10 5171 days 1%
Karen Phillips 5/10 5172 days 1%
Bruce & Bonnie Childs 6/10 5174 days 1%
dollimyxture 9/10 5206 days 1%
Andrew Hammond 8/10 5298 days 1%
kristy 8/10 5328 days 1%
Lomas 10/10 5442 days 1%
BelindaT 10/10 5459 days 1%
claudian 8/10 5481 days 1%
Keita-Karen Buchanan 6/10 5498 days 1%
Margie Sammons 10/10 5500 days 1%
P.C Kool 5/10 5507 days 1%
Peter Brown 10/10 5508 days 1%
Ian Watson 10/10 5513 days 1%
Trude 10/10 5514 days 1%
Horst 9/10 5515 days 1%
Muller Weissert 6/10 5519 days 1%
Thirza & Roeland 2/10 5519 days 0%
Jenny 7/10 5520 days 1%
Jobbs 9/10 5521 days 1%
th schuermann 10/10 5522 days 1%
Yona 9/10 5526 days 1%
David Hobson 7/10 5532 days 1%
R Gilge 8/10 5536 days 1%
Susan Hitchins 4/10 5536 days 0%
Thomas Stopp 9/10 5536 days 1%
Nicole 9/10 5537 days 1%
Luternauer 8/10 5539 days 1%
Kevin and Teresa 8/10 5540 days 1%
Samantha Piekuta 4/10 5549 days 0%
Omar Frenchy 7/10 5549 days 1%
Bartlett nz 10/10 5557 days 1%
Chung Family 7/10 5560 days 1%
middendorp 6/10 5586 days 1%
marylus 10/10 5586 days 1%
carsteng 8/10 5596 days 1%
Melanie Bielefeld 1/10 5604 days 0%
Kathrin Thomas 4/10 5614 days 0%
canadianislandgirl 7/10 5632 days 1%
paulandcathy 8/10 5657 days 1%
NicolaW 10/10 5838 days 1%
jjakkeren 7/10 5846 days 1%
Colin Church 8/10 5846 days 1%
EricS 8/10 5858 days 1%
Christine 5/10 5859 days 1%
JohnN 8/10 5863 days 1%
NatasjaV 8/10 5864 days 1%
Edcan 8/10 5864 days 1%
Barry Smith 9/10 5866 days 1%
Siemens 8/10 5866 days 1%
Andy Baker 5/10 5866 days 1%
Judith & John Bishop 8/10 5877 days 1%
MetteK 8/10 5880 days 1%
Steven 10/10 5880 days 1%
SimonR 4/10 5880 days 0%
AdelineC 6/10 5881 days 1%
RobH 8/10 5882 days 1%
Debbie 8/10 5888 days 1%
Lucas 6/10 5889 days 1%
Anton 9/10 5893 days 1%
Terry 5/10 5893 days 1%
Brian 9/10 5895 days 1%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Queenstown Holiday Park Creeksyde experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-0.61% Adjustment

There may be an adjustment if this experience hasn't received any reviews within the last 61 days. However the Queenstown Holiday Park Creeksyde experience does not meet the criteria for any adjustment.

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.

The Queenstown Holiday Park Creeksyde experience has been adjusted for 33 days. Adjustments are according to the following table.

Days Adjustment
… …
30 -0.56%
31 -0.57%
32 -0.59%
33 -0.61%
34 -0.63%
35 -0.65%
36 -0.67%
… …

Balancing Adjustment

1.97% Adjustment

Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.

You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.

We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.

Final Ranking Score

86%

The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.