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Ranking Score Explained

Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Queenstown Holiday Park Creeksyde.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Cymen Crick's avatar

Cymen Crick

Rankers Owner

Queenstown Holiday Park Creeksyde

Valid Reviews

362 Valid Reviews

The Queenstown Holiday Park Creeksyde experience has a total of 365 reviews. There are 362 valid reviews that are included when calculating the ranking score and 3 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 362 valid reviews:

Rating Count Percentage
10/10 101
28%
9/10 94
26%
8/10 72
20%
7/10 40
11%
6/10 20
6%
5/10 14
4%
4/10 10
3%
3/10 1
0%
2/10 5
1%
1/10 5
1%

81.77% Average

The raw data average (mean) for all the Queenstown Holiday Park Creeksyde valid reviews is 81.77% and is based on 362 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

150 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 362 valid reviews, the experience has 150 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 150 face-to-face reviews:

Rating Count Percentage
10/10 35
23%
9/10 30
20%
8/10 31
21%
7/10 20
13%
6/10 13
9%
5/10 10
7%
4/10 8
5%
3/10 0
0%
2/10 1
1%
1/10 2
1%

78.13% Average

The raw data average (mean) for all the Queenstown Holiday Park Creeksyde face-to-face reviews is 78.13% and is based on 150 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

85.24%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Richard Bennett 9/10 34 days 99%
Michael Fraser 10/10 95 days 100%
Shaun 10/10 307 days 95%
Audrey 6/10 369 days 80%
Emily 10/10 369 days 93%
Lea 8/10 430 days 88%
Kay 10/10 613 days 79%
Sebastien Gilles 1/10 613 days 32%
Fabienne 8/10 644 days 75%
Sandra Staples 8/10 673 days 73%
Amy 8/10 735 days 68%
Millie 10/10 735 days 70%
June Cormack 8/10 765 days 66%
Larissa 7/10 765 days 62%
Nicky 9/10 796 days 64%
EM 2/10 826 days 28%
Donna Harbidge 9/10 826 days 61%
Charlie 8/10 857 days 57%
Fav 2/10 918 days 24%
Alley 9/10 949 days 49%
Kilee Leblanc 7/10 979 days 43%
Charlie 9/10 979 days 46%
Katie Edser 10/10 1010 days 43%
Carrie 10/10 1010 days 43%
Niff 9/10 1010 days 43%
Josh 9/10 1010 days 43%
Courtney Gearhart 9/10 1038 days 40%
Shelly 8/10 1100 days 34%
RR 7/10 1100 days 33%
Laura Jarry 9/10 1130 days 32%
Arnon Meshoulam 10/10 1130 days 33%
Karen Parker 10/10 1161 days 30%
Eilis 9/10 1161 days 30%
Yuvin 10/10 1191 days 28%
Tania 10/10 1434 days 14%
Jim H 10/10 1434 days 14%
Nzfrank 10/10 1434 days 14%
Anita James 10/10 1587 days 8%
Tracy W 10/10 1679 days 6%
Karthik 8/10 1709 days 6%
Tash and Liam 7/10 1740 days 5%
Diana 9/10 1768 days 5%
Ange 10/10 1799 days 5%
Ogilvie family of 5 9/10 1799 days 5%
Arlene 10/10 1830 days 5%
Jim Henderson 10/10 1891 days 5%
JS 8/10 1921 days 5%
May 10/10 1952 days 5%
Vis 10/10 1952 days 5%
Holly J 7/10 1983 days 4%
David 9/10 2013 days 5%
Kelly 6/10 2013 days 4%
Robert Adler 10/10 2105 days 4%
Dieter Giesen 9/10 2134 days 4%
Andrew Barrett 10/10 2134 days 4%
Ruth 9/10 2134 days 4%
Tony Williams 2/10 2165 days 2%
Solveig 5/10 2196 days 3%
Emma 10/10 2226 days 4%
Gardner 8/10 2226 days 4%
Sarah 4/10 2226 days 3%
K&KRahimi 8/10 2226 days 4%
Ash 8/10 2257 days 4%
Adam 10/10 2257 days 4%
A&E 8/10 2257 days 4%
Eve 10/10 2287 days 4%
Andrew 8/10 2287 days 4%
Scott 8/10 2318 days 4%
Carolina 7/10 2318 days 4%
Kate 9/10 2410 days 4%
Rocket 3/10 2440 days 2%
Renee 9/10 2440 days 4%
Vicki Hoskinson 10/10 2470 days 4%
Glen Marshall UK 9/10 2471 days 4%
Mirandah 10/10 2471 days 4%
Pierre Grondin 10/10 2471 days 4%
Pat Burns 10/10 2471 days 4%
Stefan Miedzinski 9/10 2471 days 4%
Brice 4/10 2471 days 2%
Tuval Rabina 10/10 2499 days 4%
Sue145 10/10 2499 days 4%
Greg Southcombe 10/10 2499 days 4%
Pedro 10/10 2499 days 4%
Jacqui 10/10 2530 days 4%
Kath Cox 5/10 2530 days 3%
Angela Hornby 10/10 2530 days 4%
Raphaele 9/10 2561 days 4%
ian kennedy 9/10 2591 days 3%
Philip Page 10/10 2622 days 3%
Cynthia 9/10 2622 days 3%
Holly Bartholomew 7/10 2652 days 3%
Kimberly 10/10 2652 days 3%
Scooper 10/10 2652 days 3%
Kiri Edwards 9/10 2683 days 3%
Shaee 10/10 2744 days 3%
Esther 8/10 2744 days 3%
Stacey&Lindsay 10/10 2744 days 3%
Barbara Larrick 10/10 2775 days 3%
Robin 9/10 2805 days 3%
Florian 9/10 2805 days 3%
Matt 9/10 2805 days 3%
Sommer wieland 9/10 2805 days 3%
Kim Tito 10/10 2805 days 3%
Mark Lindeman 7/10 2836 days 3%
Adrian Trumper 9/10 2847 days 3%
Louis Goring-Morris 9/10 2862 days 3%
UK 50-something couple 7/10 2864 days 3%
Paul O'Sullivan 1/10 2873 days 1%
Kimina 7/10 2881 days 3%
Claire Carpenter 9/10 2906 days 3%
Tom Meulders 7/10 2908 days 3%
Megan Mosto 10/10 2916 days 3%
Rebekka Doliva 10/10 2933 days 3%
Nadene Wheatley 9/10 2945 days 3%
Rodney Morris 10/10 2959 days 3%
Joe Trigg 9/10 2967 days 3%
Sandra Jeffers 9/10 2972 days 3%
Gary Prescot 10/10 2989 days 3%
Silvia Romeiro 9/10 3002 days 3%
CARMERS 7/10 3017 days 2%
Anthony Brooker 10/10 3023 days 3%
c mccabe 9/10 3039 days 3%
Gary Wu 8/10 3069 days 2%
Brett King 7/10 3139 days 2%
Errol Iaich 6/10 3142 days 2%
Sue Thomas 6/10 3156 days 2%
Belinda Clarke 10/10 3174 days 2%
Lisa Page 9/10 3203 days 2%
Jesse Kruithoed 8/10 3210 days 2%
Arslan Ahmad 7/10 3211 days 2%
Helene 8/10 3241 days 2%
Lee Burdett 7/10 3245 days 2%
Victoria Strong 9/10 3258 days 2%
Alan Brown 8/10 3259 days 2%
Sally Roach 10/10 3260 days 2%
Nicola Barlow 10/10 3286 days 2%
Shelley Warkentin 8/10 3290 days 2%
Mike Mazur 10/10 3290 days 2%
Robert Hunt 9/10 3294 days 2%
Peter Moore 10/10 3301 days 2%
The Beans 10/10 3319 days 2%
Andrew Altman 8/10 3322 days 2%
Margo Wiltens 9/10 3344 days 2%
Russell Chan 10/10 3384 days 2%
Jenny Parker 10/10 3392 days 2%
Jochen Kunkel 10/10 3399 days 2%
Mikael Torres 8/10 3414 days 2%
Jessica Stokes 10/10 3435 days 2%
Sarah Taumoepeau 9/10 3436 days 2%
Jack Frazier 10/10 3441 days 2%
rkxtrsujumawmjlc 8/10 3498 days 2%
Pamela Hoffman 8/10 3507 days 2%
Erin Polcyn Sailer 8/10 3515 days 2%
Kate Ross 9/10 3533 days 2%
Ken Seiler 10/10 3558 days 2%
Leonard Smith 5/10 3565 days 1%
Alex Macdonald 9/10 3594 days 1%
Jacqui Deans 9/10 3625 days 1%
Eric Anderson 10/10 3643 days 1%
Avery Wong 10/10 3646 days 1%
Helen B 7/10 3649 days 1%
Klaus Moeller 1/10 3656 days 1%
Richard Kirby 9/10 3656 days 1%
Yousef Firoozan 10/10 3656 days 1%
hendrik king 7/10 3657 days 1%
Valerie Wee 9/10 3665 days 1%
Gerard Baas 9/10 3674 days 1%
Suzanne Vermeulen 8/10 3686 days 1%
Nicole 9/10 3847 days 1%
melissa heng 8/10 3900 days 1%
Vanessa 10/10 3922 days 1%
Chris 9/10 3922 days 1%
Andrew Jones 8/10 3931 days 1%
Mike Gornall 9/10 3931 days 1%
Andrew Cruickshank 9/10 3931 days 1%
Rebecca Wharton 9/10 3947 days 1%
Robert Warner 8/10 3959 days 1%
Constantin D 9/10 3972 days 1%
holidaymad from Solihull 7/10 3990 days 1%
Dunja Knaup 10/10 3992 days 1%
Rasmus Rantil 8/10 3995 days 1%
Jonathan Richter 10/10 4014 days 1%
Liz R 5/10 4021 days 0%
Lorcan Lennon 7/10 4033 days 1%
Gianpiero Rodari 9/10 4051 days 1%
Matt Dean 9/10 4082 days 1%
Sunny Sailing 6/10 4205 days 0%
Fabian Rodriguez 8/10 4205 days 0%
Shona MacDonald 10/10 4263 days 0%
Ane Didriksen 10/10 4263 days 0%
Iris Anette Berger 9/10 4263 days 0%
Chris Handley 1/10 4293 days 0%
Becky Davis 8/10 4324 days 0%
Michael Turek 9/10 4325 days 0%
Monique Monique 6/10 4325 days 0%
Ted Cole 8/10 4325 days 0%
Alacchi Moustier 8/10 4338 days 0%
Maya Bakker-deDreu 7/10 4346 days 0%
catherine welsh 6/10 4356 days 0%
GARRYBLOWER 8/10 4387 days 1%
Paul Wood 10/10 4387 days 1%
andrewmh 9/10 4387 days 1%
Nigel & Annie Dale 9/10 4417 days 1%
Helene & Peter 9/10 4417 days 1%
Julian Kemp 8/10 4417 days 1%
A Farquhar 9/10 4417 days 1%
Sandy Goh 7/10 4448 days 1%
Jade Fleming 8/10 4448 days 1%
Christin Woelk 10/10 4626 days 1%
Barbara Lee 9/10 4631 days 1%
Toomas Viilus 8/10 4658 days 1%
Maarja 10/10 4658 days 1%
Bertiethebus 9/10 4662 days 1%
Tanja Schlagermann 10/10 4664 days 1%
Patrycja Polakowska 9/10 4672 days 1%
Michael Nolan 9/10 4690 days 1%
Heather Macdonald 9/10 4690 days 1%
Jeanne Moustier 8/10 4703 days 1%
rich kiimmii 8/10 4721 days 1%
Mike Edwards 8/10 4737 days 1%
Kevin Desjandino 7/10 4739 days 1%
Al Stuart 9/10 4739 days 1%
Sharon Yates 10/10 4740 days 1%
Frans Derks 8/10 4745 days 1%
Katharina Pape 7/10 4750 days 1%
Craig Jones 9/10 4752 days 1%
Jon Barratt 8/10 4758 days 1%
Auger 9/10 4759 days 1%
Auger 9/10 4759 days 1%
Tjw 2/10 4905 days 0%
TheHoon 9/10 4996 days 1%
Robin Sable 9/10 5008 days 1%
Marc Schmiedily 9/10 5013 days 1%
Sally Gordie 10/10 5014 days 1%
James Huntzinger 9/10 5018 days 1%
E Wolfger 10/10 5019 days 1%
J Jmal 4/10 5023 days 1%
nztintin 8/10 5027 days 1%
Richard and Janet 7/10 5030 days 1%
Wright 8/10 5031 days 1%
Marilyn Melhuish 9/10 5036 days 1%
Les Barnes 5/10 5036 days 1%
Ian Bailey 6/10 5036 days 1%
Matt Kelley 7/10 5036 days 1%
Elaine 9/10 5037 days 1%
Bottoms 6/10 5037 days 1%
Hayley Atkinson 8/10 5038 days 1%
Mike & Mandy 7/10 5038 days 1%
Nico Schoots 7/10 5038 days 1%
Sabine 10/10 5039 days 1%
Kolen 10/10 5039 days 1%
Miller 9/10 5041 days 1%
Erik Poirer 10/10 5041 days 1%
Seth & Carla 7/10 5041 days 1%
Peter Putz 10/10 5041 days 1%
Gabriele Wendt 5/10 5041 days 1%
Houter 6/10 5041 days 1%
Villa 7/10 5041 days 1%
John O'Donnell 8/10 5042 days 1%
John A Jerome 4/10 5042 days 1%
Helen Chilton 10/10 5044 days 1%
John Hughes 9/10 5048 days 1%
Rainer Schnell 9/10 5048 days 1%
Steve Goodyear 5/10 5048 days 1%
Paul & Michelle Harmer 10/10 5049 days 1%
Clemens 10/10 5049 days 1%
Ursi Meier 9/10 5050 days 1%
Marco Scheiber 8/10 5050 days 1%
Colin Jenkins 7/10 5067 days 1%
Balonno 8/10 5087 days 1%
McGFarms 10/10 5087 days 1%
Les and Carole Savins 5/10 5124 days 1%
Sebastian 7/10 5127 days 1%
Sarah Graham 9/10 5148 days 1%
Therea 10/10 5361 days 1%
Kevin Morris 8/10 5365 days 1%
Sally Reeves 10/10 5372 days 1%
Kevin Wong 6/10 5375 days 1%
Thomas 5/10 5380 days 1%
alcatrazz 8/10 5382 days 1%
Katherine and Pete Smal 9/10 5383 days 1%
Fasto Maserati 10/10 5383 days 1%
Max 7/10 5384 days 1%
Armin Holle 9/10 5385 days 1%
Harry Hammond 7/10 5386 days 1%
Katie Mitchell 10/10 5393 days 1%
Eva Soerensen 6/10 5394 days 1%
Arne Kiesbye 6/10 5407 days 1%
Becky Foley 10/10 5407 days 1%
David Heads 9/10 5408 days 1%
Jol Balder 10/10 5409 days 1%
Gordon and Sue 8/10 5409 days 1%
Robert Cox 4/10 5412 days 1%
Glenn 10/10 5412 days 1%
Robert Smith 6/10 5412 days 1%
Julia 9/10 5413 days 1%
Gillian de Vries 7/10 5414 days 1%
Webster 10/10 5414 days 1%
Gordon Daniels 4/10 5416 days 1%
Ewald Waldner 9/10 5417 days 1%
Dr Dorthe Bossow 8/10 5417 days 1%
Karen Phillips 5/10 5418 days 1%
Bruce & Bonnie Childs 6/10 5420 days 1%
dollimyxture 9/10 5452 days 1%
Andrew Hammond 8/10 5544 days 1%
kristy 8/10 5574 days 1%
Lomas 10/10 5688 days 1%
BelindaT 10/10 5705 days 1%
claudian 8/10 5727 days 1%
Keita-Karen Buchanan 6/10 5744 days 1%
Margie Sammons 10/10 5746 days 1%
P.C Kool 5/10 5753 days 1%
Peter Brown 10/10 5754 days 1%
Ian Watson 10/10 5759 days 1%
Trude 10/10 5760 days 1%
Horst 9/10 5761 days 1%
Muller Weissert 6/10 5765 days 1%
Thirza & Roeland 2/10 5765 days 0%
Jenny 7/10 5766 days 1%
Jobbs 9/10 5767 days 1%
th schuermann 10/10 5768 days 1%
Yona 9/10 5772 days 1%
David Hobson 7/10 5778 days 1%
R Gilge 8/10 5782 days 1%
Susan Hitchins 4/10 5782 days 1%
Thomas Stopp 9/10 5782 days 1%
Nicole 9/10 5783 days 1%
Luternauer 8/10 5785 days 1%
Kevin and Teresa 8/10 5786 days 1%
Samantha Piekuta 4/10 5795 days 1%
Omar Frenchy 7/10 5795 days 1%
Bartlett nz 10/10 5803 days 1%
Chung Family 7/10 5806 days 1%
middendorp 6/10 5832 days 1%
marylus 10/10 5832 days 1%
carsteng 8/10 5842 days 1%
Melanie Bielefeld 1/10 5850 days 0%
Kathrin Thomas 4/10 5860 days 1%
canadianislandgirl 7/10 5878 days 1%
paulandcathy 8/10 5903 days 1%
NicolaW 10/10 6084 days 1%
jjakkeren 7/10 6092 days 1%
Colin Church 8/10 6092 days 1%
EricS 8/10 6104 days 1%
Christine 5/10 6105 days 1%
JohnN 8/10 6109 days 1%
NatasjaV 8/10 6110 days 1%
Edcan 8/10 6110 days 1%
Barry Smith 9/10 6112 days 1%
Siemens 8/10 6112 days 1%
Andy Baker 5/10 6112 days 1%
Judith & John Bishop 8/10 6123 days 1%
MetteK 8/10 6126 days 1%
Steven 10/10 6126 days 1%
SimonR 4/10 6126 days 1%
AdelineC 6/10 6127 days 1%
RobH 8/10 6128 days 1%
Debbie 8/10 6134 days 1%
Lucas 6/10 6135 days 1%
Anton 9/10 6139 days 1%
Terry 5/10 6139 days 1%
Brian 9/10 6141 days 1%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Queenstown Holiday Park Creeksyde experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-0.47% Adjustment

There may be an adjustment if this experience hasn't received any reviews within the last 42 days. However the Queenstown Holiday Park Creeksyde experience does not meet the criteria for any adjustment.

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.

The Queenstown Holiday Park Creeksyde experience has been adjusted for 23 days. Adjustments are according to the following table.

Days Adjustment
… …
20 -0.41%
21 -0.43%
22 -0.45%
23 -0.47%
24 -0.49%
25 -0.51%
26 -0.53%
… …

Balancing Adjustment

1.87% Adjustment

Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.

You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.

We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.

Final Ranking Score

87%

The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.