Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Queenstown Hampshire Holiday Park.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Queenstown Hampshire Holiday Park
Valid Reviews
228 Valid Reviews
The Queenstown Hampshire Holiday Park experience has a total of 233 reviews. There are 228 valid reviews that are included when calculating the ranking score and 5 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 228 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 26 |
|
11% |
| 9/10 | 31 |
|
14% |
| 8/10 | 34 |
|
15% |
| 7/10 | 35 |
|
15% |
| 6/10 | 29 |
|
13% |
| 5/10 | 18 |
|
8% |
| 4/10 | 16 |
|
7% |
| 3/10 | 13 |
|
6% |
| 2/10 | 12 |
|
5% |
| 1/10 | 14 |
|
6% |
64.08% Average
The raw data average (mean) for all the Queenstown Hampshire Holiday Park valid reviews is 64.08% and is based on 228 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
96 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 228 valid reviews, the experience has 96 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 96 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 11 |
|
11% |
| 9/10 | 17 |
|
18% |
| 8/10 | 8 |
|
8% |
| 7/10 | 12 |
|
13% |
| 6/10 | 16 |
|
17% |
| 5/10 | 9 |
|
9% |
| 4/10 | 10 |
|
10% |
| 3/10 | 6 |
|
6% |
| 2/10 | 4 |
|
4% |
| 1/10 | 3 |
|
3% |
64.69% Average
The raw data average (mean) for all the Queenstown Hampshire Holiday Park face-to-face reviews is 64.69% and is based on 96 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
65.69%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Maddison | 10/10 | 141 days | 100% |
| Ida Kjærsgaard | 3/10 | 323 days | 52% |
| Maren | 7/10 | 323 days | 89% |
| Marie Perret | 7/10 | 354 days | 87% |
| Johanna Kuehl | 3/10 | 384 days | 50% |
| Varneia | 1/10 | 507 days | 35% |
| Taylor Russell | 7/10 | 507 days | 80% |
| ElizabethE | 9/10 | 627 days | 78% |
| Tatiana | 1/10 | 658 days | 31% |
| Amel | 8/10 | 658 days | 75% |
| Nicole | 6/10 | 688 days | 64% |
| Lucy | 9/10 | 780 days | 65% |
| Kim Sweeney | 1/10 | 780 days | 27% |
| Anara | 1/10 | 780 days | 27% |
| Lis | 1/10 | 992 days | 18% |
| Nicole | 6/10 | 1084 days | 32% |
| Barb Winter | 8/10 | 1176 days | 29% |
| Ra | 9/10 | 1357 days | 17% |
| Cam | 6/10 | 1479 days | 10% |
| Ric van Weede | 7/10 | 1479 days | 11% |
| Ying | 7/10 | 1479 days | 11% |
| Fiona | 7/10 | 1541 days | 9% |
| Michalo | 10/10 | 1571 days | 9% |
| James | 2/10 | 1663 days | 3% |
| Kerry | 5/10 | 1663 days | 5% |
| E.R | 2/10 | 1663 days | 3% |
| Sue Hempstead | 3/10 | 1692 days | 3% |
| Daniel | 7/10 | 1692 days | 6% |
| Clauds | 3/10 | 1692 days | 3% |
| Ash | 2/10 | 1723 days | 2% |
| Tanja & Sven | 9/10 | 1723 days | 6% |
| Sandy | 2/10 | 1723 days | 2% |
| Ernst | 6/10 | 1754 days | 5% |
| Fran | 9/10 | 1754 days | 5% |
| Libby | 7/10 | 1815 days | 5% |
| Andrew Hammond | 9/10 | 1845 days | 5% |
| Matilda | 9/10 | 1907 days | 5% |
| Kieron | 10/10 | 1937 days | 5% |
| Lesley | 10/10 | 1968 days | 5% |
| Suthep | 5/10 | 1998 days | 3% |
| Kelly Linn | 6/10 | 1998 days | 4% |
| Marker63 | 3/10 | 1998 days | 2% |
| Nicolas | 2/10 | 2029 days | 2% |
| Dutchie | 4/10 | 2057 days | 3% |
| Tash & Laura | 7/10 | 2057 days | 4% |
| Nicki Chow | 6/10 | 2057 days | 4% |
| Maxime | 7/10 | 2088 days | 4% |
| Samantha H. | 8/10 | 2119 days | 4% |
| Juraj | 6/10 | 2119 days | 4% |
| Demi Thompson | 10/10 | 2149 days | 4% |
| Cindy | 7/10 | 2149 days | 4% |
| Kelsie | 7/10 | 2149 days | 4% |
| Nifty | 7/10 | 2149 days | 4% |
| Adva Cohen | 2/10 | 2180 days | 2% |
| Jolanda | 9/10 | 2180 days | 4% |
| Mike Fricker | 8/10 | 2180 days | 4% |
| The Flip Flop Family | 7/10 | 2210 days | 4% |
| Ruth Taaffee | 9/10 | 2243 days | 4% |
| Louis | 10/10 | 2272 days | 4% |
| Sue | 8/10 | 2272 days | 4% |
| Raylene Harvey | 6/10 | 2333 days | 3% |
| Bex & Jake | 8/10 | 2333 days | 4% |
| WeiQiang Ng | 10/10 | 2333 days | 4% |
| Charlesbrooksphotographer | 8/10 | 2333 days | 4% |
| Raymor | 10/10 | 2363 days | 4% |
| Nat | 6/10 | 2394 days | 3% |
| Will | 5/10 | 2394 days | 3% |
| Michael Bichlmeier | 4/10 | 2395 days | 2% |
| Edward Cromwell | 6/10 | 2416 days | 3% |
| Rasmus Lundgaard Nielsen | 7/10 | 2450 days | 3% |
| Vander Plancke Julien | 7/10 | 2506 days | 3% |
| Edward | 1/10 | 2523 days | 1% |
| Samantha Brewin | 8/10 | 2525 days | 4% |
| Trista Gaffney | 6/10 | 2537 days | 3% |
| Gary Prescot | 1/10 | 2547 days | 1% |
| Jozef Pinkerton | 6/10 | 2565 days | 3% |
| Sue Rogers | 10/10 | 2574 days | 3% |
| Katherine Sanchez | 8/10 | 2664 days | 3% |
| Chris Nugent | 2/10 | 2689 days | 1% |
| Pixie Taylor | 9/10 | 2694 days | 3% |
| Roger | 5/10 | 2714 days | 2% |
| Nick Lawson | 9/10 | 2718 days | 3% |
| Madelyn Fagerman | 10/10 | 2722 days | 3% |
| Kassandra Yarmoluk | 8/10 | 2732 days | 3% |
| Jason Perks | 7/10 | 2765 days | 3% |
| Arslan Ahmad | 8/10 | 2769 days | 3% |
| Rosanna Leeming | 8/10 | 2774 days | 3% |
| Lindy Woodage | 2/10 | 2797 days | 1% |
| Victoria Strong | 9/10 | 2816 days | 3% |
| Liang Yu | 1/10 | 2858 days | 1% |
| Mike Guest | 7/10 | 2898 days | 3% |
| Melanie Giroux | 9/10 | 2923 days | 3% |
| Aidan Byrne | 9/10 | 2927 days | 3% |
| Kim Donze | 8/10 | 2952 days | 3% |
| Luke Young | 10/10 | 2961 days | 3% |
| Will Hughes | 8/10 | 2966 days | 3% |
| Cullen Wiginton | 10/10 | 3044 days | 3% |
| Teresa Ash | 1/10 | 3118 days | 1% |
| Mallory Lopez | 7/10 | 3127 days | 2% |
| Flo Egger | 10/10 | 3135 days | 2% |
| Chris Kay | 4/10 | 3141 days | 2% |
| Perrine Pilate | 5/10 | 3142 days | 2% |
| B McNally | 8/10 | 3186 days | 2% |
| David O'Loughlin | 8/10 | 3253 days | 2% |
| Kirsty Longland | 8/10 | 3303 days | 2% |
| Darwin Dean | 8/10 | 3431 days | 2% |
| Erica b | 8/10 | 3458 days | 2% |
| Allyson Taylor | 3/10 | 3483 days | 1% |
| Dunja Knaup | 1/10 | 3550 days | 1% |
| Jack Clise | 5/10 | 3586 days | 1% |
| Kane F | 6/10 | 3670 days | 1% |
| Richard | 4/10 | 3733 days | 1% |
| Andrew Kermode | 7/10 | 3733 days | 1% |
| Michelle K | 4/10 | 3794 days | 1% |
| Mike Fricker | 8/10 | 3824 days | 1% |
| Charlotte Casey | 9/10 | 3851 days | 1% |
| Sandra Frischmann | 9/10 | 3852 days | 1% |
| Tobias Gehring | 7/10 | 3874 days | 1% |
| Felix Brettner | 8/10 | 3874 days | 1% |
| Eugen Lehner | 8/10 | 3874 days | 1% |
| Max Stein | 7/10 | 3874 days | 1% |
| Anne and Steve Bartlett | 5/10 | 3906 days | 1% |
| Andreas Zapke | 7/10 | 3911 days | 1% |
| Simone Pickert | 7/10 | 3912 days | 1% |
| Nora Zeitz | 9/10 | 3913 days | 1% |
| Andrew Cattanach | 8/10 | 3914 days | 1% |
| Petra Niemann | 1/10 | 3914 days | 0% |
| Henrik Joshua | 7/10 | 3975 days | 1% |
| PipandJon | 8/10 | 3975 days | 1% |
| Kerri | 8/10 | 4036 days | 1% |
| kimbeveridge | 8/10 | 4189 days | 0% |
| Grantygrant | 7/10 | 4189 days | 0% |
| Pete Wilson | 3/10 | 4206 days | 0% |
| Wayne Kerr | 5/10 | 4207 days | 0% |
| Jennifer Bramstad | 10/10 | 4219 days | 0% |
| Josefine Hedlund | 10/10 | 4219 days | 0% |
| Evelina Johansson | 8/10 | 4219 days | 0% |
| Sofia Anderson | 10/10 | 4219 days | 0% |
| Moni Sangoi | 8/10 | 4248 days | 0% |
| Philip Gibbons | 5/10 | 4248 days | 0% |
| Jonathan Vondette | 4/10 | 4301 days | 0% |
| Franz Schueler | 10/10 | 4302 days | 0% |
| Esther Goh | 8/10 | 4524 days | 1% |
| Monika Kneidl | 5/10 | 4560 days | 1% |
| Jessica Tilly | 6/10 | 4560 days | 1% |
| Simon Rawlinson | 4/10 | 4566 days | 1% |
| Hans Bet | 5/10 | 4566 days | 1% |
| Jill Boruff | 7/10 | 4579 days | 1% |
| Indra t Jolle | 4/10 | 4589 days | 1% |
| Laura Diepeveen | 6/10 | 4590 days | 1% |
| Stefes Wencke | 10/10 | 4598 days | 1% |
| Sue Robertson | 4/10 | 4598 days | 1% |
| Simon Fry | 6/10 | 4599 days | 1% |
| Martin & Christian | 9/10 | 4600 days | 1% |
| Horst Langstein | 9/10 | 4607 days | 1% |
| hendrik king | 10/10 | 4645 days | 1% |
| Ray Coombe | 10/10 | 4688 days | 1% |
| Matthias | 8/10 | 4691 days | 1% |
| Laura McCusker | 9/10 | 4692 days | 1% |
| Melissa | 6/10 | 4859 days | 1% |
| Kimberly St Louis | 10/10 | 4890 days | 1% |
| Marcus | 6/10 | 4910 days | 1% |
| Prideaux | 6/10 | 4930 days | 1% |
| Chris Forrest | 7/10 | 4930 days | 1% |
| Hanggi | 9/10 | 4931 days | 1% |
| Julie | 9/10 | 4933 days | 1% |
| Peter Cade | 9/10 | 4934 days | 1% |
| Sophia Kelly | 8/10 | 4935 days | 1% |
| Claire Colquhoun | 7/10 | 4938 days | 1% |
| Irene and Werner Keil | 8/10 | 4940 days | 1% |
| alcatrazz | 1/10 | 4940 days | 0% |
| Tara Koenig | 8/10 | 4942 days | 1% |
| Fabrizio Consolini | 9/10 | 4942 days | 1% |
| Jessica Vogels | 9/10 | 4949 days | 1% |
| Geert Van Tittelboom | 5/10 | 4955 days | 1% |
| Alice | 2/10 | 4955 days | 0% |
| Derek McLoughlin | 5/10 | 4958 days | 1% |
| Bob Warne | 3/10 | 4962 days | 0% |
| Gerd Pagel | 10/10 | 4964 days | 1% |
| Laura Hayes | 10/10 | 4966 days | 1% |
| Doris Schollenberger | 10/10 | 4969 days | 1% |
| Daniel Bogdanowitsch | 9/10 | 4970 days | 1% |
| Sandra Schneifer | 5/10 | 4970 days | 1% |
| Kristie | 7/10 | 5002 days | 1% |
| Zac Morris | 4/10 | 5132 days | 1% |
| nelliekaye | 5/10 | 5132 days | 1% |
| deepujames | 5/10 | 5255 days | 1% |
| BelindaT | 3/10 | 5263 days | 0% |
| Inbar Yizhar Barnea | 9/10 | 5304 days | 1% |
| Peter G | 7/10 | 5310 days | 1% |
| Jana Steve | 5/10 | 5310 days | 1% |
| Chris Bil | 6/10 | 5311 days | 1% |
| Tony Geens | 4/10 | 5317 days | 1% |
| Matthiis & Femke | 7/10 | 5323 days | 1% |
| Nicola | 3/10 | 5325 days | 0% |
| Rolf X | 4/10 | 5326 days | 1% |
| Jackie | 6/10 | 5335 days | 1% |
| kararina Kosten | 1/10 | 5338 days | 0% |
| Harmann Volker | 4/10 | 5338 days | 1% |
| Annie | 6/10 | 5338 days | 1% |
| Ian E | 7/10 | 5340 days | 1% |
| Nadine Schaee | 4/10 | 5341 days | 1% |
| Frances Hay | 9/10 | 5343 days | 1% |
| Jessica | 6/10 | 5349 days | 1% |
| marcoswi | 2/10 | 5350 days | 0% |
| Ross & Catherine Litherland | 3/10 | 5357 days | 0% |
| Kane Chain | 2/10 | 5361 days | 0% |
| Heinrich Hax | 8/10 | 5364 days | 1% |
| Sally Hall | 6/10 | 5364 days | 1% |
| joannaw | 7/10 | 5391 days | 1% |
| Myriauy Rito | 6/10 | 5414 days | 1% |
| Wolfgang Dittrich | 10/10 | 5416 days | 1% |
| Eimear Doyle | 6/10 | 5418 days | 1% |
| Andrea and Craig Swinson | 2/10 | 5430 days | 0% |
| andyge | 6/10 | 5436 days | 1% |
| Ruth Kinder | 3/10 | 5436 days | 0% |
| eowyn2k | 7/10 | 5436 days | 1% |
| monniere | 6/10 | 5560 days | 1% |
| jessica | 5/10 | 5571 days | 1% |
| JonK | 4/10 | 5638 days | 1% |
| MarcoJ | 4/10 | 5670 days | 1% |
| RobC1 | 9/10 | 5685 days | 1% |
| JoT | 10/10 | 5685 days | 1% |
| RichardB1 | 9/10 | 5686 days | 1% |
| AstridVG | 6/10 | 5691 days | 1% |
| Max | 1/10 | 5692 days | 0% |
| Doll | 9/10 | 5697 days | 1% |
| GaryW | 3/10 | 6051 days | 0% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Queenstown Hampshire Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-2.06% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 75 days. However the Queenstown Hampshire Holiday Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Queenstown Hampshire Holiday Park experience has been adjusted for 136 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 133 | -2.01% |
| 134 | -2.03% |
| 135 | -2.04% |
| 136 | -2.06% |
| 137 | -2.07% |
| 138 | -2.09% |
| 139 | -2.10% |
| … | … |
Balancing Adjustment
11.21% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
75%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.