G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Queenstown Hampshire Holiday Park.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
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Queenstown Hampshire Holiday Park
Valid Reviews
230 Valid Reviews
The Queenstown Hampshire Holiday Park experience has a total of 235 reviews. There are 230 valid reviews that are included when calculating the ranking score and 5 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 230 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 26 |
|
11% |
| 9/10 | 31 |
|
13% |
| 8/10 | 35 |
|
15% |
| 7/10 | 35 |
|
15% |
| 6/10 | 29 |
|
13% |
| 5/10 | 18 |
|
8% |
| 4/10 | 16 |
|
7% |
| 3/10 | 13 |
|
6% |
| 2/10 | 13 |
|
6% |
| 1/10 | 14 |
|
6% |
63.96% Average
The raw data average (mean) for all the Queenstown Hampshire Holiday Park valid reviews is 63.96% and is based on 230 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
96 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 230 valid reviews, the experience has 96 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 96 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 11 |
|
11% |
| 9/10 | 17 |
|
18% |
| 8/10 | 8 |
|
8% |
| 7/10 | 12 |
|
13% |
| 6/10 | 16 |
|
17% |
| 5/10 | 9 |
|
9% |
| 4/10 | 10 |
|
10% |
| 3/10 | 6 |
|
6% |
| 2/10 | 4 |
|
4% |
| 1/10 | 3 |
|
3% |
64.69% Average
The raw data average (mean) for all the Queenstown Hampshire Holiday Park face-to-face reviews is 64.69% and is based on 96 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
65.57%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| A and A | 2/10 | 126 days | 47% |
| Anaïs | 8/10 | 187 days | 100% |
| Maddison | 10/10 | 339 days | 97% |
| Ida Kjærsgaard | 3/10 | 522 days | 48% |
| Maren | 7/10 | 522 days | 82% |
| Marie Perret | 7/10 | 553 days | 80% |
| Johanna Kuehl | 3/10 | 582 days | 46% |
| Varneia | 1/10 | 705 days | 30% |
| Taylor Russell | 7/10 | 705 days | 69% |
| ElizabethE | 9/10 | 826 days | 63% |
| Tatiana | 1/10 | 857 days | 24% |
| Amel | 8/10 | 857 days | 59% |
| Nicole | 6/10 | 887 days | 49% |
| Lucy | 9/10 | 978 days | 47% |
| Kim Sweeney | 1/10 | 978 days | 19% |
| Anara | 1/10 | 978 days | 19% |
| Lis | 1/10 | 1191 days | 12% |
| Nicole | 6/10 | 1283 days | 19% |
| Barb Winter | 8/10 | 1374 days | 17% |
| Ra | 9/10 | 1556 days | 9% |
| Cam | 6/10 | 1677 days | 5% |
| Ric van Weede | 7/10 | 1677 days | 6% |
| Ying | 7/10 | 1677 days | 6% |
| Fiona | 7/10 | 1739 days | 5% |
| Michalo | 10/10 | 1769 days | 5% |
| James | 2/10 | 1862 days | 2% |
| Kerry | 5/10 | 1862 days | 4% |
| E.R | 2/10 | 1862 days | 2% |
| Sue Hempstead | 3/10 | 1891 days | 3% |
| Daniel | 7/10 | 1891 days | 5% |
| Clauds | 3/10 | 1891 days | 3% |
| Ash | 2/10 | 1922 days | 2% |
| Tanja & Sven | 9/10 | 1922 days | 5% |
| Sandy | 2/10 | 1922 days | 2% |
| Ernst | 6/10 | 1953 days | 4% |
| Fran | 9/10 | 1953 days | 5% |
| Libby | 7/10 | 2014 days | 4% |
| Andrew Hammond | 9/10 | 2043 days | 5% |
| Matilda | 9/10 | 2105 days | 4% |
| Kieron | 10/10 | 2135 days | 4% |
| Lesley | 10/10 | 2166 days | 4% |
| Suthep | 5/10 | 2197 days | 3% |
| Kelly Linn | 6/10 | 2197 days | 4% |
| Marker63 | 3/10 | 2197 days | 2% |
| Nicolas | 2/10 | 2228 days | 2% |
| Dutchie | 4/10 | 2256 days | 3% |
| Tash & Laura | 7/10 | 2256 days | 4% |
| Nicki Chow | 6/10 | 2256 days | 4% |
| Maxime | 7/10 | 2287 days | 4% |
| Samantha H. | 8/10 | 2318 days | 4% |
| Juraj | 6/10 | 2318 days | 3% |
| Demi Thompson | 10/10 | 2348 days | 4% |
| Cindy | 7/10 | 2348 days | 4% |
| Kelsie | 7/10 | 2348 days | 4% |
| Nifty | 7/10 | 2348 days | 4% |
| Adva Cohen | 2/10 | 2379 days | 2% |
| Jolanda | 9/10 | 2379 days | 4% |
| Mike Fricker | 8/10 | 2379 days | 4% |
| The Flip Flop Family | 7/10 | 2408 days | 4% |
| Ruth Taaffee | 9/10 | 2441 days | 4% |
| Louis | 10/10 | 2470 days | 4% |
| Sue | 8/10 | 2470 days | 4% |
| Raylene Harvey | 6/10 | 2531 days | 3% |
| Bex & Jake | 8/10 | 2531 days | 3% |
| WeiQiang Ng | 10/10 | 2531 days | 4% |
| Charlesbrooksphotographer | 8/10 | 2531 days | 3% |
| Raymor | 10/10 | 2562 days | 3% |
| Nat | 6/10 | 2593 days | 3% |
| Will | 5/10 | 2593 days | 3% |
| Michael Bichlmeier | 4/10 | 2594 days | 2% |
| Edward Cromwell | 6/10 | 2615 days | 3% |
| Rasmus Lundgaard Nielsen | 7/10 | 2649 days | 3% |
| Vander Plancke Julien | 7/10 | 2705 days | 3% |
| Edward | 1/10 | 2722 days | 1% |
| Samantha Brewin | 8/10 | 2724 days | 3% |
| Trista Gaffney | 6/10 | 2736 days | 3% |
| Gary Prescot | 1/10 | 2746 days | 1% |
| Jozef Pinkerton | 6/10 | 2763 days | 3% |
| Sue Rogers | 10/10 | 2773 days | 3% |
| Katherine Sanchez | 8/10 | 2862 days | 3% |
| Chris Nugent | 2/10 | 2887 days | 1% |
| Pixie Taylor | 9/10 | 2892 days | 3% |
| Roger | 5/10 | 2912 days | 2% |
| Nick Lawson | 9/10 | 2916 days | 3% |
| Madelyn Fagerman | 10/10 | 2920 days | 3% |
| Kassandra Yarmoluk | 8/10 | 2931 days | 3% |
| Jason Perks | 7/10 | 2964 days | 2% |
| Arslan Ahmad | 8/10 | 2968 days | 3% |
| Rosanna Leeming | 8/10 | 2973 days | 3% |
| Lindy Woodage | 2/10 | 2996 days | 1% |
| Victoria Strong | 9/10 | 3015 days | 3% |
| Liang Yu | 1/10 | 3057 days | 1% |
| Mike Guest | 7/10 | 3097 days | 2% |
| Melanie Giroux | 9/10 | 3121 days | 2% |
| Aidan Byrne | 9/10 | 3125 days | 2% |
| Kim Donze | 8/10 | 3150 days | 2% |
| Luke Young | 10/10 | 3159 days | 2% |
| Will Hughes | 8/10 | 3164 days | 2% |
| Cullen Wiginton | 10/10 | 3242 days | 2% |
| Teresa Ash | 1/10 | 3317 days | 1% |
| Mallory Lopez | 7/10 | 3326 days | 2% |
| Flo Egger | 10/10 | 3334 days | 2% |
| Chris Kay | 4/10 | 3340 days | 1% |
| Perrine Pilate | 5/10 | 3341 days | 1% |
| B McNally | 8/10 | 3385 days | 2% |
| David O'Loughlin | 8/10 | 3452 days | 2% |
| Kirsty Longland | 8/10 | 3501 days | 2% |
| Darwin Dean | 8/10 | 3629 days | 1% |
| Erica b | 8/10 | 3657 days | 1% |
| Allyson Taylor | 3/10 | 3682 days | 1% |
| Dunja Knaup | 1/10 | 3749 days | 0% |
| Jack Clise | 5/10 | 3785 days | 1% |
| Kane F | 6/10 | 3869 days | 1% |
| Richard | 4/10 | 3931 days | 0% |
| Andrew Kermode | 7/10 | 3931 days | 1% |
| Michelle K | 4/10 | 3992 days | 0% |
| Mike Fricker | 8/10 | 4023 days | 0% |
| Charlotte Casey | 9/10 | 4050 days | 0% |
| Sandra Frischmann | 9/10 | 4051 days | 0% |
| Tobias Gehring | 7/10 | 4073 days | 0% |
| Felix Brettner | 8/10 | 4073 days | 0% |
| Eugen Lehner | 8/10 | 4073 days | 0% |
| Max Stein | 7/10 | 4073 days | 0% |
| Anne and Steve Bartlett | 5/10 | 4105 days | 0% |
| Andreas Zapke | 7/10 | 4110 days | 0% |
| Simone Pickert | 7/10 | 4111 days | 0% |
| Nora Zeitz | 9/10 | 4112 days | 0% |
| Andrew Cattanach | 8/10 | 4113 days | 0% |
| Petra Niemann | 1/10 | 4113 days | 0% |
| Henrik Joshua | 7/10 | 4174 days | 0% |
| PipandJon | 8/10 | 4174 days | 0% |
| Kerri | 8/10 | 4234 days | 0% |
| kimbeveridge | 8/10 | 4388 days | 1% |
| Grantygrant | 7/10 | 4388 days | 1% |
| Pete Wilson | 3/10 | 4405 days | 0% |
| Wayne Kerr | 5/10 | 4406 days | 1% |
| Jennifer Bramstad | 10/10 | 4418 days | 1% |
| Josefine Hedlund | 10/10 | 4418 days | 1% |
| Evelina Johansson | 8/10 | 4418 days | 1% |
| Sofia Anderson | 10/10 | 4418 days | 1% |
| Moni Sangoi | 8/10 | 4447 days | 1% |
| Philip Gibbons | 5/10 | 4447 days | 1% |
| Jonathan Vondette | 4/10 | 4500 days | 0% |
| Franz Schueler | 10/10 | 4501 days | 1% |
| Esther Goh | 8/10 | 4722 days | 1% |
| Monika Kneidl | 5/10 | 4759 days | 1% |
| Jessica Tilly | 6/10 | 4759 days | 1% |
| Simon Rawlinson | 4/10 | 4765 days | 0% |
| Hans Bet | 5/10 | 4765 days | 1% |
| Jill Boruff | 7/10 | 4778 days | 1% |
| Indra t Jolle | 4/10 | 4788 days | 0% |
| Laura Diepeveen | 6/10 | 4789 days | 1% |
| Stefes Wencke | 10/10 | 4797 days | 1% |
| Sue Robertson | 4/10 | 4797 days | 0% |
| Simon Fry | 6/10 | 4798 days | 1% |
| Martin & Christian | 9/10 | 4799 days | 1% |
| Horst Langstein | 9/10 | 4806 days | 1% |
| hendrik king | 10/10 | 4844 days | 1% |
| Ray Coombe | 10/10 | 4887 days | 1% |
| Matthias | 8/10 | 4890 days | 1% |
| Laura McCusker | 9/10 | 4891 days | 1% |
| Melissa | 6/10 | 5057 days | 1% |
| Kimberly St Louis | 10/10 | 5088 days | 1% |
| Marcus | 6/10 | 5108 days | 1% |
| Prideaux | 6/10 | 5129 days | 1% |
| Chris Forrest | 7/10 | 5129 days | 1% |
| Hanggi | 9/10 | 5130 days | 1% |
| Julie | 9/10 | 5132 days | 1% |
| Peter Cade | 9/10 | 5133 days | 1% |
| Sophia Kelly | 8/10 | 5134 days | 1% |
| Claire Colquhoun | 7/10 | 5137 days | 1% |
| Irene and Werner Keil | 8/10 | 5139 days | 1% |
| alcatrazz | 1/10 | 5139 days | 0% |
| Tara Koenig | 8/10 | 5141 days | 1% |
| Fabrizio Consolini | 9/10 | 5141 days | 1% |
| Jessica Vogels | 9/10 | 5148 days | 1% |
| Geert Van Tittelboom | 5/10 | 5154 days | 1% |
| Alice | 2/10 | 5154 days | 0% |
| Derek McLoughlin | 5/10 | 5157 days | 1% |
| Bob Warne | 3/10 | 5161 days | 0% |
| Gerd Pagel | 10/10 | 5163 days | 1% |
| Laura Hayes | 10/10 | 5165 days | 1% |
| Doris Schollenberger | 10/10 | 5168 days | 1% |
| Daniel Bogdanowitsch | 9/10 | 5169 days | 1% |
| Sandra Schneifer | 5/10 | 5169 days | 1% |
| Kristie | 7/10 | 5201 days | 1% |
| Zac Morris | 4/10 | 5330 days | 0% |
| nelliekaye | 5/10 | 5330 days | 1% |
| deepujames | 5/10 | 5453 days | 1% |
| BelindaT | 3/10 | 5461 days | 0% |
| Inbar Yizhar Barnea | 9/10 | 5503 days | 1% |
| Peter G | 7/10 | 5509 days | 1% |
| Jana Steve | 5/10 | 5509 days | 1% |
| Chris Bil | 6/10 | 5510 days | 1% |
| Tony Geens | 4/10 | 5516 days | 0% |
| Matthiis & Femke | 7/10 | 5522 days | 1% |
| Nicola | 3/10 | 5524 days | 0% |
| Rolf X | 4/10 | 5525 days | 0% |
| Jackie | 6/10 | 5534 days | 1% |
| kararina Kosten | 1/10 | 5537 days | 0% |
| Harmann Volker | 4/10 | 5537 days | 0% |
| Annie | 6/10 | 5537 days | 1% |
| Ian E | 7/10 | 5539 days | 1% |
| Nadine Schaee | 4/10 | 5540 days | 0% |
| Frances Hay | 9/10 | 5542 days | 1% |
| Jessica | 6/10 | 5548 days | 1% |
| marcoswi | 2/10 | 5549 days | 0% |
| Ross & Catherine Litherland | 3/10 | 5556 days | 0% |
| Kane Chain | 2/10 | 5560 days | 0% |
| Heinrich Hax | 8/10 | 5563 days | 1% |
| Sally Hall | 6/10 | 5563 days | 1% |
| joannaw | 7/10 | 5590 days | 1% |
| Myriauy Rito | 6/10 | 5613 days | 1% |
| Wolfgang Dittrich | 10/10 | 5615 days | 1% |
| Eimear Doyle | 6/10 | 5617 days | 1% |
| Andrea and Craig Swinson | 2/10 | 5629 days | 0% |
| andyge | 6/10 | 5635 days | 1% |
| Ruth Kinder | 3/10 | 5635 days | 0% |
| eowyn2k | 7/10 | 5635 days | 1% |
| monniere | 6/10 | 5758 days | 1% |
| jessica | 5/10 | 5769 days | 1% |
| JonK | 4/10 | 5836 days | 0% |
| MarcoJ | 4/10 | 5869 days | 0% |
| RobC1 | 9/10 | 5884 days | 1% |
| JoT | 10/10 | 5884 days | 1% |
| RichardB1 | 9/10 | 5885 days | 1% |
| AstridVG | 6/10 | 5890 days | 1% |
| Max | 1/10 | 5891 days | 0% |
| Doll | 9/10 | 5896 days | 1% |
| GaryW | 3/10 | 6250 days | 0% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Queenstown Hampshire Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-1.93% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 61 days. However the Queenstown Hampshire Holiday Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Queenstown Hampshire Holiday Park experience has been adjusted for 106 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 103 | -1.88% |
| 104 | -1.90% |
| 105 | -1.91% |
| 106 | -1.93% |
| 107 | -1.95% |
| 108 | -1.97% |
| 109 | -1.99% |
| … | … |
Balancing Adjustment
11.20% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
75%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.