Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Hampshire Holiday Park Queenstown.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Hampshire Holiday Park Queenstown
Valid Reviews
232 Valid Reviews
The Hampshire Holiday Park Queenstown experience has a total of 237 reviews. There are 232 valid reviews that are included when calculating the ranking score and 5 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 232 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 27 |
|
12% |
| 9/10 | 31 |
|
13% |
| 8/10 | 35 |
|
15% |
| 7/10 | 36 |
|
16% |
| 6/10 | 29 |
|
13% |
| 5/10 | 18 |
|
8% |
| 4/10 | 16 |
|
7% |
| 3/10 | 13 |
|
6% |
| 2/10 | 13 |
|
6% |
| 1/10 | 14 |
|
6% |
64.14% Average
The raw data average (mean) for all the Hampshire Holiday Park Queenstown valid reviews is 64.14% and is based on 232 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
96 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 232 valid reviews, the experience has 96 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 96 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 11 |
|
11% |
| 9/10 | 17 |
|
18% |
| 8/10 | 8 |
|
8% |
| 7/10 | 12 |
|
13% |
| 6/10 | 16 |
|
17% |
| 5/10 | 9 |
|
9% |
| 4/10 | 10 |
|
10% |
| 3/10 | 6 |
|
6% |
| 2/10 | 4 |
|
4% |
| 1/10 | 3 |
|
3% |
64.69% Average
The raw data average (mean) for all the Hampshire Holiday Park Queenstown face-to-face reviews is 64.69% and is based on 96 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
69.43%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Dom | 7/10 | 47 days | 96% |
| Ruth | 10/10 | 231 days | 100% |
| A and A | 2/10 | 382 days | 43% |
| Anaïs | 8/10 | 443 days | 90% |
| Maddison | 10/10 | 596 days | 82% |
| Ida Kjærsgaard | 3/10 | 778 days | 37% |
| Maren | 7/10 | 778 days | 63% |
| Marie Perret | 7/10 | 809 days | 60% |
| Johanna Kuehl | 3/10 | 839 days | 34% |
| Varneia | 1/10 | 962 days | 20% |
| Taylor Russell | 7/10 | 962 days | 46% |
| ElizabethE | 9/10 | 1082 days | 37% |
| Tatiana | 1/10 | 1113 days | 14% |
| Amel | 8/10 | 1113 days | 34% |
| Nicole | 6/10 | 1143 days | 28% |
| Lucy | 9/10 | 1235 days | 25% |
| Kim Sweeney | 1/10 | 1235 days | 10% |
| Anara | 1/10 | 1235 days | 10% |
| Lis | 1/10 | 1447 days | 5% |
| Nicole | 6/10 | 1539 days | 9% |
| Barb Winter | 8/10 | 1631 days | 7% |
| Ra | 9/10 | 1812 days | 5% |
| Cam | 6/10 | 1934 days | 4% |
| Ric van Weede | 7/10 | 1934 days | 5% |
| Ying | 7/10 | 1934 days | 5% |
| Fiona | 7/10 | 1996 days | 4% |
| Michalo | 10/10 | 2026 days | 5% |
| James | 2/10 | 2118 days | 2% |
| Kerry | 5/10 | 2118 days | 3% |
| E.R | 2/10 | 2118 days | 2% |
| Sue Hempstead | 3/10 | 2147 days | 2% |
| Daniel | 7/10 | 2147 days | 4% |
| Clauds | 3/10 | 2147 days | 2% |
| Ash | 2/10 | 2178 days | 2% |
| Tanja & Sven | 9/10 | 2178 days | 4% |
| Sandy | 2/10 | 2178 days | 2% |
| Ernst | 6/10 | 2209 days | 4% |
| Fran | 9/10 | 2209 days | 4% |
| Libby | 7/10 | 2270 days | 4% |
| Andrew Hammond | 9/10 | 2300 days | 4% |
| Matilda | 9/10 | 2362 days | 4% |
| Kieron | 10/10 | 2392 days | 4% |
| Lesley | 10/10 | 2423 days | 4% |
| Suthep | 5/10 | 2453 days | 3% |
| Kelly Linn | 6/10 | 2453 days | 3% |
| Marker63 | 3/10 | 2453 days | 2% |
| Nicolas | 2/10 | 2484 days | 2% |
| Dutchie | 4/10 | 2512 days | 2% |
| Tash & Laura | 7/10 | 2512 days | 4% |
| Nicki Chow | 6/10 | 2512 days | 3% |
| Maxime | 7/10 | 2543 days | 3% |
| Samantha H. | 8/10 | 2574 days | 4% |
| Juraj | 6/10 | 2574 days | 3% |
| Demi Thompson | 10/10 | 2604 days | 4% |
| Cindy | 7/10 | 2604 days | 3% |
| Kelsie | 7/10 | 2604 days | 3% |
| Nifty | 7/10 | 2604 days | 3% |
| Adva Cohen | 2/10 | 2635 days | 2% |
| Jolanda | 9/10 | 2635 days | 3% |
| Mike Fricker | 8/10 | 2635 days | 3% |
| The Flip Flop Family | 7/10 | 2665 days | 3% |
| Ruth Taaffee | 9/10 | 2698 days | 3% |
| Louis | 10/10 | 2727 days | 3% |
| Sue | 8/10 | 2727 days | 3% |
| Raylene Harvey | 6/10 | 2788 days | 3% |
| Bex & Jake | 8/10 | 2788 days | 3% |
| WeiQiang Ng | 10/10 | 2788 days | 3% |
| Charlesbrooksphotographer | 8/10 | 2788 days | 3% |
| Raymor | 10/10 | 2818 days | 3% |
| Nat | 6/10 | 2849 days | 3% |
| Will | 5/10 | 2849 days | 2% |
| Michael Bichlmeier | 4/10 | 2850 days | 2% |
| Edward Cromwell | 6/10 | 2871 days | 3% |
| Rasmus Lundgaard Nielsen | 7/10 | 2905 days | 3% |
| Vander Plancke Julien | 7/10 | 2961 days | 3% |
| Edward | 1/10 | 2978 days | 1% |
| Samantha Brewin | 8/10 | 2980 days | 3% |
| Trista Gaffney | 6/10 | 2992 days | 2% |
| Gary Prescot | 1/10 | 3002 days | 1% |
| Jozef Pinkerton | 6/10 | 3020 days | 2% |
| Sue Rogers | 10/10 | 3029 days | 3% |
| Katherine Sanchez | 8/10 | 3119 days | 2% |
| Chris Nugent | 2/10 | 3144 days | 1% |
| Pixie Taylor | 9/10 | 3149 days | 2% |
| Roger | 5/10 | 3169 days | 2% |
| Nick Lawson | 9/10 | 3173 days | 2% |
| Madelyn Fagerman | 10/10 | 3177 days | 2% |
| Kassandra Yarmoluk | 8/10 | 3187 days | 2% |
| Jason Perks | 7/10 | 3220 days | 2% |
| Arslan Ahmad | 8/10 | 3224 days | 2% |
| Rosanna Leeming | 8/10 | 3229 days | 2% |
| Lindy Woodage | 2/10 | 3252 days | 1% |
| Victoria Strong | 9/10 | 3271 days | 2% |
| Liang Yu | 1/10 | 3313 days | 1% |
| Mike Guest | 7/10 | 3353 days | 2% |
| Melanie Giroux | 9/10 | 3378 days | 2% |
| Aidan Byrne | 9/10 | 3382 days | 2% |
| Kim Donze | 8/10 | 3407 days | 2% |
| Luke Young | 10/10 | 3416 days | 2% |
| Will Hughes | 8/10 | 3421 days | 2% |
| Cullen Wiginton | 10/10 | 3499 days | 2% |
| Teresa Ash | 1/10 | 3573 days | 1% |
| Mallory Lopez | 7/10 | 3582 days | 1% |
| Flo Egger | 10/10 | 3590 days | 2% |
| Chris Kay | 4/10 | 3596 days | 1% |
| Perrine Pilate | 5/10 | 3597 days | 1% |
| B McNally | 8/10 | 3641 days | 1% |
| David O'Loughlin | 8/10 | 3708 days | 1% |
| Kirsty Longland | 8/10 | 3758 days | 1% |
| Darwin Dean | 8/10 | 3886 days | 1% |
| Erica b | 8/10 | 3913 days | 1% |
| Allyson Taylor | 3/10 | 3938 days | 0% |
| Dunja Knaup | 1/10 | 4005 days | 0% |
| Jack Clise | 5/10 | 4041 days | 1% |
| Kane F | 6/10 | 4125 days | 0% |
| Richard | 4/10 | 4188 days | 0% |
| Andrew Kermode | 7/10 | 4188 days | 0% |
| Michelle K | 4/10 | 4249 days | 0% |
| Mike Fricker | 8/10 | 4279 days | 0% |
| Charlotte Casey | 9/10 | 4306 days | 0% |
| Sandra Frischmann | 9/10 | 4307 days | 0% |
| Tobias Gehring | 7/10 | 4329 days | 0% |
| Felix Brettner | 8/10 | 4329 days | 0% |
| Eugen Lehner | 8/10 | 4329 days | 0% |
| Max Stein | 7/10 | 4329 days | 0% |
| Anne and Steve Bartlett | 5/10 | 4361 days | 0% |
| Andreas Zapke | 7/10 | 4366 days | 0% |
| Simone Pickert | 7/10 | 4367 days | 0% |
| Nora Zeitz | 9/10 | 4368 days | 0% |
| Andrew Cattanach | 8/10 | 4369 days | 0% |
| Petra Niemann | 1/10 | 4369 days | 0% |
| Henrik Joshua | 7/10 | 4430 days | 1% |
| PipandJon | 8/10 | 4430 days | 1% |
| Kerri | 8/10 | 4491 days | 1% |
| kimbeveridge | 8/10 | 4644 days | 1% |
| Grantygrant | 7/10 | 4644 days | 1% |
| Pete Wilson | 3/10 | 4661 days | 1% |
| Wayne Kerr | 5/10 | 4662 days | 1% |
| Jennifer Bramstad | 10/10 | 4674 days | 1% |
| Josefine Hedlund | 10/10 | 4674 days | 1% |
| Evelina Johansson | 8/10 | 4674 days | 1% |
| Sofia Anderson | 10/10 | 4674 days | 1% |
| Moni Sangoi | 8/10 | 4703 days | 1% |
| Philip Gibbons | 5/10 | 4703 days | 1% |
| Jonathan Vondette | 4/10 | 4756 days | 1% |
| Franz Schueler | 10/10 | 4757 days | 1% |
| Esther Goh | 8/10 | 4979 days | 1% |
| Monika Kneidl | 5/10 | 5015 days | 1% |
| Jessica Tilly | 6/10 | 5015 days | 1% |
| Simon Rawlinson | 4/10 | 5021 days | 1% |
| Hans Bet | 5/10 | 5021 days | 1% |
| Jill Boruff | 7/10 | 5034 days | 1% |
| Indra t Jolle | 4/10 | 5044 days | 1% |
| Laura Diepeveen | 6/10 | 5045 days | 1% |
| Stefes Wencke | 10/10 | 5053 days | 1% |
| Sue Robertson | 4/10 | 5053 days | 1% |
| Simon Fry | 6/10 | 5054 days | 1% |
| Martin & Christian | 9/10 | 5055 days | 1% |
| Horst Langstein | 9/10 | 5062 days | 1% |
| hendrik king | 10/10 | 5100 days | 1% |
| Ray Coombe | 10/10 | 5143 days | 1% |
| Matthias | 8/10 | 5146 days | 1% |
| Laura McCusker | 9/10 | 5147 days | 1% |
| Melissa | 6/10 | 5314 days | 1% |
| Kimberly St Louis | 10/10 | 5345 days | 1% |
| Marcus | 6/10 | 5365 days | 1% |
| Prideaux | 6/10 | 5385 days | 1% |
| Chris Forrest | 7/10 | 5385 days | 1% |
| Hanggi | 9/10 | 5386 days | 1% |
| Julie | 9/10 | 5388 days | 1% |
| Peter Cade | 9/10 | 5389 days | 1% |
| Sophia Kelly | 8/10 | 5390 days | 1% |
| Claire Colquhoun | 7/10 | 5393 days | 1% |
| Irene and Werner Keil | 8/10 | 5395 days | 1% |
| alcatrazz | 1/10 | 5395 days | 0% |
| Tara Koenig | 8/10 | 5397 days | 1% |
| Fabrizio Consolini | 9/10 | 5397 days | 1% |
| Jessica Vogels | 9/10 | 5404 days | 1% |
| Geert Van Tittelboom | 5/10 | 5410 days | 1% |
| Alice | 2/10 | 5410 days | 0% |
| Derek McLoughlin | 5/10 | 5413 days | 1% |
| Bob Warne | 3/10 | 5417 days | 1% |
| Gerd Pagel | 10/10 | 5419 days | 1% |
| Laura Hayes | 10/10 | 5421 days | 1% |
| Doris Schollenberger | 10/10 | 5424 days | 1% |
| Daniel Bogdanowitsch | 9/10 | 5425 days | 1% |
| Sandra Schneifer | 5/10 | 5425 days | 1% |
| Kristie | 7/10 | 5457 days | 1% |
| Zac Morris | 4/10 | 5587 days | 1% |
| nelliekaye | 5/10 | 5587 days | 1% |
| deepujames | 5/10 | 5710 days | 1% |
| BelindaT | 3/10 | 5718 days | 1% |
| Inbar Yizhar Barnea | 9/10 | 5759 days | 1% |
| Peter G | 7/10 | 5765 days | 1% |
| Jana Steve | 5/10 | 5765 days | 1% |
| Chris Bil | 6/10 | 5766 days | 1% |
| Tony Geens | 4/10 | 5772 days | 1% |
| Matthiis & Femke | 7/10 | 5778 days | 1% |
| Nicola | 3/10 | 5780 days | 1% |
| Rolf X | 4/10 | 5781 days | 1% |
| Jackie | 6/10 | 5790 days | 1% |
| kararina Kosten | 1/10 | 5793 days | 0% |
| Harmann Volker | 4/10 | 5793 days | 1% |
| Annie | 6/10 | 5793 days | 1% |
| Ian E | 7/10 | 5795 days | 1% |
| Nadine Schaee | 4/10 | 5796 days | 1% |
| Frances Hay | 9/10 | 5798 days | 1% |
| Jessica | 6/10 | 5804 days | 1% |
| marcoswi | 2/10 | 5805 days | 0% |
| Ross & Catherine Litherland | 3/10 | 5812 days | 1% |
| Kane Chain | 2/10 | 5816 days | 0% |
| Heinrich Hax | 8/10 | 5819 days | 1% |
| Sally Hall | 6/10 | 5819 days | 1% |
| joannaw | 7/10 | 5846 days | 1% |
| Myriauy Rito | 6/10 | 5869 days | 1% |
| Wolfgang Dittrich | 10/10 | 5871 days | 1% |
| Eimear Doyle | 6/10 | 5873 days | 1% |
| Andrea and Craig Swinson | 2/10 | 5885 days | 0% |
| andyge | 6/10 | 5891 days | 1% |
| Ruth Kinder | 3/10 | 5891 days | 1% |
| eowyn2k | 7/10 | 5891 days | 1% |
| monniere | 6/10 | 6015 days | 1% |
| jessica | 5/10 | 6026 days | 1% |
| JonK | 4/10 | 6093 days | 1% |
| MarcoJ | 4/10 | 6125 days | 1% |
| RobC1 | 9/10 | 6140 days | 1% |
| JoT | 10/10 | 6140 days | 1% |
| RichardB1 | 9/10 | 6141 days | 1% |
| AstridVG | 6/10 | 6146 days | 1% |
| Max | 1/10 | 6147 days | 0% |
| Doll | 9/10 | 6152 days | 1% |
| GaryW | 3/10 | 6506 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Hampshire Holiday Park Queenstown experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-0.51% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 42 days. However the Hampshire Holiday Park Queenstown experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Hampshire Holiday Park Queenstown experience has been adjusted for 25 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 22 | -0.45% |
| 23 | -0.47% |
| 24 | -0.49% |
| 25 | -0.51% |
| 26 | -0.53% |
| 27 | -0.55% |
| 28 | -0.57% |
| … | … |
Balancing Adjustment
7.62% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
77%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.