Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Queenstown Hampshire Holiday Park.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

CC
Cymen Crick's avatar

Cymen Crick

Rankers Owner

Queenstown Hampshire Holiday Park

Valid Reviews

230 Valid Reviews

The Queenstown Hampshire Holiday Park experience has a total of 235 reviews. There are 230 valid reviews that are included when calculating the ranking score and 5 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 230 valid reviews:

Rating Count Percentage
10/10 26
11%
9/10 31
13%
8/10 35
15%
7/10 35
15%
6/10 29
13%
5/10 18
8%
4/10 16
7%
3/10 13
6%
2/10 13
6%
1/10 14
6%

63.96% Average

The raw data average (mean) for all the Queenstown Hampshire Holiday Park valid reviews is 63.96% and is based on 230 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

96 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 230 valid reviews, the experience has 96 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 96 face-to-face reviews:

Rating Count Percentage
10/10 11
11%
9/10 17
18%
8/10 8
8%
7/10 12
13%
6/10 16
17%
5/10 9
9%
4/10 10
10%
3/10 6
6%
2/10 4
4%
1/10 3
3%

64.69% Average

The raw data average (mean) for all the Queenstown Hampshire Holiday Park face-to-face reviews is 64.69% and is based on 96 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

65.42%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
A and A 2/10 82 days 47%
Anaïs 8/10 143 days 100%
Maddison 10/10 296 days 98%
Ida Kjærsgaard 3/10 478 days 49%
Maren 7/10 478 days 84%
Marie Perret 7/10 509 days 82%
Johanna Kuehl 3/10 539 days 47%
Varneia 1/10 662 days 31%
Taylor Russell 7/10 662 days 72%
ElizabethE 9/10 782 days 67%
Tatiana 1/10 813 days 26%
Amel 8/10 813 days 63%
Nicole 6/10 843 days 53%
Lucy 9/10 935 days 51%
Kim Sweeney 1/10 935 days 21%
Anara 1/10 935 days 21%
Lis 1/10 1147 days 13%
Nicole 6/10 1239 days 22%
Barb Winter 8/10 1331 days 19%
Ra 9/10 1512 days 11%
Cam 6/10 1634 days 6%
Ric van Weede 7/10 1634 days 7%
Ying 7/10 1634 days 7%
Fiona 7/10 1696 days 6%
Michalo 10/10 1726 days 6%
James 2/10 1818 days 2%
Kerry 5/10 1818 days 4%
E.R 2/10 1818 days 2%
Sue Hempstead 3/10 1847 days 3%
Daniel 7/10 1847 days 5%
Clauds 3/10 1847 days 3%
Ash 2/10 1878 days 2%
Tanja & Sven 9/10 1878 days 5%
Sandy 2/10 1878 days 2%
Ernst 6/10 1909 days 4%
Fran 9/10 1909 days 5%
Libby 7/10 1970 days 5%
Andrew Hammond 9/10 2000 days 5%
Matilda 9/10 2062 days 5%
Kieron 10/10 2092 days 5%
Lesley 10/10 2123 days 5%
Suthep 5/10 2153 days 3%
Kelly Linn 6/10 2153 days 4%
Marker63 3/10 2153 days 2%
Nicolas 2/10 2184 days 2%
Dutchie 4/10 2212 days 3%
Tash & Laura 7/10 2212 days 4%
Nicki Chow 6/10 2212 days 4%
Maxime 7/10 2243 days 4%
Samantha H. 8/10 2274 days 4%
Juraj 6/10 2274 days 4%
Demi Thompson 10/10 2304 days 4%
Cindy 7/10 2304 days 4%
Kelsie 7/10 2304 days 4%
Nifty 7/10 2304 days 4%
Adva Cohen 2/10 2335 days 2%
Jolanda 9/10 2335 days 4%
Mike Fricker 8/10 2335 days 4%
The Flip Flop Family 7/10 2365 days 4%
Ruth Taaffee 9/10 2398 days 4%
Louis 10/10 2427 days 4%
Sue 8/10 2427 days 4%
Raylene Harvey 6/10 2488 days 3%
Bex & Jake 8/10 2488 days 4%
WeiQiang Ng 10/10 2488 days 4%
Charlesbrooksphotographer 8/10 2488 days 4%
Raymor 10/10 2518 days 4%
Nat 6/10 2549 days 3%
Will 5/10 2549 days 3%
Michael Bichlmeier 4/10 2550 days 2%
Edward Cromwell 6/10 2571 days 3%
Rasmus Lundgaard Nielsen 7/10 2605 days 3%
Vander Plancke Julien 7/10 2661 days 3%
Edward 1/10 2678 days 1%
Samantha Brewin 8/10 2680 days 3%
Trista Gaffney 6/10 2692 days 3%
Gary Prescot 1/10 2702 days 1%
Jozef Pinkerton 6/10 2720 days 3%
Sue Rogers 10/10 2729 days 3%
Katherine Sanchez 8/10 2819 days 3%
Chris Nugent 2/10 2844 days 1%
Pixie Taylor 9/10 2849 days 3%
Roger 5/10 2869 days 2%
Nick Lawson 9/10 2873 days 3%
Madelyn Fagerman 10/10 2877 days 3%
Kassandra Yarmoluk 8/10 2887 days 3%
Jason Perks 7/10 2920 days 3%
Arslan Ahmad 8/10 2924 days 3%
Rosanna Leeming 8/10 2929 days 3%
Lindy Woodage 2/10 2952 days 1%
Victoria Strong 9/10 2971 days 3%
Liang Yu 1/10 3013 days 1%
Mike Guest 7/10 3053 days 2%
Melanie Giroux 9/10 3078 days 3%
Aidan Byrne 9/10 3082 days 3%
Kim Donze 8/10 3107 days 3%
Luke Young 10/10 3116 days 3%
Will Hughes 8/10 3121 days 2%
Cullen Wiginton 10/10 3199 days 2%
Teresa Ash 1/10 3273 days 1%
Mallory Lopez 7/10 3282 days 2%
Flo Egger 10/10 3290 days 2%
Chris Kay 4/10 3296 days 1%
Perrine Pilate 5/10 3297 days 2%
B McNally 8/10 3341 days 2%
David O'Loughlin 8/10 3408 days 2%
Kirsty Longland 8/10 3458 days 2%
Darwin Dean 8/10 3586 days 2%
Erica b 8/10 3613 days 2%
Allyson Taylor 3/10 3638 days 1%
Dunja Knaup 1/10 3705 days 1%
Jack Clise 5/10 3741 days 1%
Kane F 6/10 3825 days 1%
Richard 4/10 3888 days 1%
Andrew Kermode 7/10 3888 days 1%
Michelle K 4/10 3949 days 1%
Mike Fricker 8/10 3979 days 1%
Charlotte Casey 9/10 4006 days 1%
Sandra Frischmann 9/10 4007 days 1%
Tobias Gehring 7/10 4029 days 1%
Felix Brettner 8/10 4029 days 1%
Eugen Lehner 8/10 4029 days 1%
Max Stein 7/10 4029 days 1%
Anne and Steve Bartlett 5/10 4061 days 0%
Andreas Zapke 7/10 4066 days 1%
Simone Pickert 7/10 4067 days 1%
Nora Zeitz 9/10 4068 days 1%
Andrew Cattanach 8/10 4069 days 1%
Petra Niemann 1/10 4069 days 0%
Henrik Joshua 7/10 4130 days 0%
PipandJon 8/10 4130 days 0%
Kerri 8/10 4191 days 0%
kimbeveridge 8/10 4344 days 0%
Grantygrant 7/10 4344 days 0%
Pete Wilson 3/10 4361 days 0%
Wayne Kerr 5/10 4362 days 0%
Jennifer Bramstad 10/10 4374 days 0%
Josefine Hedlund 10/10 4374 days 0%
Evelina Johansson 8/10 4374 days 0%
Sofia Anderson 10/10 4374 days 0%
Moni Sangoi 8/10 4403 days 1%
Philip Gibbons 5/10 4403 days 1%
Jonathan Vondette 4/10 4456 days 1%
Franz Schueler 10/10 4457 days 1%
Esther Goh 8/10 4679 days 1%
Monika Kneidl 5/10 4715 days 1%
Jessica Tilly 6/10 4715 days 1%
Simon Rawlinson 4/10 4721 days 1%
Hans Bet 5/10 4721 days 1%
Jill Boruff 7/10 4734 days 1%
Indra t Jolle 4/10 4744 days 1%
Laura Diepeveen 6/10 4745 days 1%
Stefes Wencke 10/10 4753 days 1%
Sue Robertson 4/10 4753 days 1%
Simon Fry 6/10 4754 days 1%
Martin & Christian 9/10 4755 days 1%
Horst Langstein 9/10 4762 days 1%
hendrik king 10/10 4800 days 1%
Ray Coombe 10/10 4843 days 1%
Matthias 8/10 4846 days 1%
Laura McCusker 9/10 4847 days 1%
Melissa 6/10 5014 days 1%
Kimberly St Louis 10/10 5045 days 1%
Marcus 6/10 5065 days 1%
Prideaux 6/10 5085 days 1%
Chris Forrest 7/10 5085 days 1%
Hanggi 9/10 5086 days 1%
Julie 9/10 5088 days 1%
Peter Cade 9/10 5089 days 1%
Sophia Kelly 8/10 5090 days 1%
Claire Colquhoun 7/10 5093 days 1%
Irene and Werner Keil 8/10 5095 days 1%
alcatrazz 1/10 5095 days 0%
Tara Koenig 8/10 5097 days 1%
Fabrizio Consolini 9/10 5097 days 1%
Jessica Vogels 9/10 5104 days 1%
Geert Van Tittelboom 5/10 5110 days 1%
Alice 2/10 5110 days 0%
Derek McLoughlin 5/10 5113 days 1%
Bob Warne 3/10 5117 days 1%
Gerd Pagel 10/10 5119 days 1%
Laura Hayes 10/10 5121 days 1%
Doris Schollenberger 10/10 5124 days 1%
Daniel Bogdanowitsch 9/10 5125 days 1%
Sandra Schneifer 5/10 5125 days 1%
Kristie 7/10 5157 days 1%
Zac Morris 4/10 5287 days 1%
nelliekaye 5/10 5287 days 1%
deepujames 5/10 5410 days 1%
BelindaT 3/10 5418 days 1%
Inbar Yizhar Barnea 9/10 5459 days 1%
Peter G 7/10 5465 days 1%
Jana Steve 5/10 5465 days 1%
Chris Bil 6/10 5466 days 1%
Tony Geens 4/10 5472 days 1%
Matthiis & Femke 7/10 5478 days 1%
Nicola 3/10 5480 days 1%
Rolf X 4/10 5481 days 1%
Jackie 6/10 5490 days 1%
kararina Kosten 1/10 5493 days 0%
Harmann Volker 4/10 5493 days 1%
Annie 6/10 5493 days 1%
Ian E 7/10 5495 days 1%
Nadine Schaee 4/10 5496 days 1%
Frances Hay 9/10 5498 days 1%
Jessica 6/10 5504 days 1%
marcoswi 2/10 5505 days 0%
Ross & Catherine Litherland 3/10 5512 days 1%
Kane Chain 2/10 5516 days 0%
Heinrich Hax 8/10 5519 days 1%
Sally Hall 6/10 5519 days 1%
joannaw 7/10 5546 days 1%
Myriauy Rito 6/10 5569 days 1%
Wolfgang Dittrich 10/10 5571 days 1%
Eimear Doyle 6/10 5573 days 1%
Andrea and Craig Swinson 2/10 5585 days 0%
andyge 6/10 5591 days 1%
Ruth Kinder 3/10 5591 days 1%
eowyn2k 7/10 5591 days 1%
monniere 6/10 5715 days 1%
jessica 5/10 5726 days 1%
JonK 4/10 5793 days 1%
MarcoJ 4/10 5825 days 1%
RobC1 9/10 5840 days 1%
JoT 10/10 5840 days 1%
RichardB1 9/10 5841 days 1%
AstridVG 6/10 5846 days 1%
Max 1/10 5847 days 0%
Doll 9/10 5852 days 1%
GaryW 3/10 6206 days 1%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Queenstown Hampshire Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-1.28% Adjustment

There may be an adjustment if this experience hasn't received any reviews within the last 53 days. However the Queenstown Hampshire Holiday Park experience does not meet the criteria for any adjustment.

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.

The Queenstown Hampshire Holiday Park experience has been adjusted for 62 days. Adjustments are according to the following table.

Days Adjustment
59 -1.22%
60 -1.24%
61 -1.26%
62 -1.28%
63 -1.30%
64 -1.33%
65 -1.35%

Balancing Adjustment

10.83% Adjustment

Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.

You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.

We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.

Final Ranking Score

75%

The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.