Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Queenstown Hampshire Holiday Park.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
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Queenstown Hampshire Holiday Park
Valid Reviews
230 Valid Reviews
The Queenstown Hampshire Holiday Park experience has a total of 235 reviews. There are 230 valid reviews that are included when calculating the ranking score and 5 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 230 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 26 |
|
11% |
| 9/10 | 31 |
|
13% |
| 8/10 | 35 |
|
15% |
| 7/10 | 35 |
|
15% |
| 6/10 | 29 |
|
13% |
| 5/10 | 18 |
|
8% |
| 4/10 | 16 |
|
7% |
| 3/10 | 13 |
|
6% |
| 2/10 | 13 |
|
6% |
| 1/10 | 14 |
|
6% |
63.96% Average
The raw data average (mean) for all the Queenstown Hampshire Holiday Park valid reviews is 63.96% and is based on 230 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
96 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 230 valid reviews, the experience has 96 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 96 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 11 |
|
11% |
| 9/10 | 17 |
|
18% |
| 8/10 | 8 |
|
8% |
| 7/10 | 12 |
|
13% |
| 6/10 | 16 |
|
17% |
| 5/10 | 9 |
|
9% |
| 4/10 | 10 |
|
10% |
| 3/10 | 6 |
|
6% |
| 2/10 | 4 |
|
4% |
| 1/10 | 3 |
|
3% |
64.69% Average
The raw data average (mean) for all the Queenstown Hampshire Holiday Park face-to-face reviews is 64.69% and is based on 96 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
65.54%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| A and A | 2/10 | 117 days | 47% |
| Anaïs | 8/10 | 178 days | 100% |
| Maddison | 10/10 | 331 days | 97% |
| Ida Kjærsgaard | 3/10 | 513 days | 48% |
| Maren | 7/10 | 513 days | 82% |
| Marie Perret | 7/10 | 544 days | 80% |
| Johanna Kuehl | 3/10 | 574 days | 46% |
| Varneia | 1/10 | 697 days | 30% |
| Taylor Russell | 7/10 | 697 days | 70% |
| ElizabethE | 9/10 | 817 days | 64% |
| Tatiana | 1/10 | 848 days | 25% |
| Amel | 8/10 | 848 days | 60% |
| Nicole | 6/10 | 878 days | 50% |
| Lucy | 9/10 | 970 days | 48% |
| Kim Sweeney | 1/10 | 970 days | 20% |
| Anara | 1/10 | 970 days | 20% |
| Lis | 1/10 | 1182 days | 12% |
| Nicole | 6/10 | 1274 days | 20% |
| Barb Winter | 8/10 | 1366 days | 17% |
| Ra | 9/10 | 1547 days | 10% |
| Cam | 6/10 | 1669 days | 6% |
| Ric van Weede | 7/10 | 1669 days | 6% |
| Ying | 7/10 | 1669 days | 6% |
| Fiona | 7/10 | 1731 days | 5% |
| Michalo | 10/10 | 1761 days | 5% |
| James | 2/10 | 1853 days | 2% |
| Kerry | 5/10 | 1853 days | 4% |
| E.R | 2/10 | 1853 days | 2% |
| Sue Hempstead | 3/10 | 1882 days | 3% |
| Daniel | 7/10 | 1882 days | 5% |
| Clauds | 3/10 | 1882 days | 3% |
| Ash | 2/10 | 1913 days | 2% |
| Tanja & Sven | 9/10 | 1913 days | 5% |
| Sandy | 2/10 | 1913 days | 2% |
| Ernst | 6/10 | 1944 days | 4% |
| Fran | 9/10 | 1944 days | 5% |
| Libby | 7/10 | 2005 days | 4% |
| Andrew Hammond | 9/10 | 2035 days | 5% |
| Matilda | 9/10 | 2097 days | 5% |
| Kieron | 10/10 | 2127 days | 5% |
| Lesley | 10/10 | 2158 days | 5% |
| Suthep | 5/10 | 2188 days | 3% |
| Kelly Linn | 6/10 | 2188 days | 4% |
| Marker63 | 3/10 | 2188 days | 2% |
| Nicolas | 2/10 | 2219 days | 2% |
| Dutchie | 4/10 | 2247 days | 3% |
| Tash & Laura | 7/10 | 2247 days | 4% |
| Nicki Chow | 6/10 | 2247 days | 4% |
| Maxime | 7/10 | 2278 days | 4% |
| Samantha H. | 8/10 | 2309 days | 4% |
| Juraj | 6/10 | 2309 days | 4% |
| Demi Thompson | 10/10 | 2339 days | 4% |
| Cindy | 7/10 | 2339 days | 4% |
| Kelsie | 7/10 | 2339 days | 4% |
| Nifty | 7/10 | 2339 days | 4% |
| Adva Cohen | 2/10 | 2370 days | 2% |
| Jolanda | 9/10 | 2370 days | 4% |
| Mike Fricker | 8/10 | 2370 days | 4% |
| The Flip Flop Family | 7/10 | 2400 days | 4% |
| Ruth Taaffee | 9/10 | 2433 days | 4% |
| Louis | 10/10 | 2462 days | 4% |
| Sue | 8/10 | 2462 days | 4% |
| Raylene Harvey | 6/10 | 2523 days | 3% |
| Bex & Jake | 8/10 | 2523 days | 4% |
| WeiQiang Ng | 10/10 | 2523 days | 4% |
| Charlesbrooksphotographer | 8/10 | 2523 days | 4% |
| Raymor | 10/10 | 2553 days | 4% |
| Nat | 6/10 | 2584 days | 3% |
| Will | 5/10 | 2584 days | 3% |
| Michael Bichlmeier | 4/10 | 2585 days | 2% |
| Edward Cromwell | 6/10 | 2606 days | 3% |
| Rasmus Lundgaard Nielsen | 7/10 | 2640 days | 3% |
| Vander Plancke Julien | 7/10 | 2696 days | 3% |
| Edward | 1/10 | 2713 days | 1% |
| Samantha Brewin | 8/10 | 2715 days | 3% |
| Trista Gaffney | 6/10 | 2727 days | 3% |
| Gary Prescot | 1/10 | 2737 days | 1% |
| Jozef Pinkerton | 6/10 | 2755 days | 3% |
| Sue Rogers | 10/10 | 2765 days | 3% |
| Katherine Sanchez | 8/10 | 2854 days | 3% |
| Chris Nugent | 2/10 | 2879 days | 1% |
| Pixie Taylor | 9/10 | 2884 days | 3% |
| Roger | 5/10 | 2904 days | 2% |
| Nick Lawson | 9/10 | 2908 days | 3% |
| Madelyn Fagerman | 10/10 | 2912 days | 3% |
| Kassandra Yarmoluk | 8/10 | 2922 days | 3% |
| Jason Perks | 7/10 | 2955 days | 3% |
| Arslan Ahmad | 8/10 | 2959 days | 3% |
| Rosanna Leeming | 8/10 | 2964 days | 3% |
| Lindy Woodage | 2/10 | 2987 days | 1% |
| Victoria Strong | 9/10 | 3006 days | 3% |
| Liang Yu | 1/10 | 3048 days | 1% |
| Mike Guest | 7/10 | 3088 days | 2% |
| Melanie Giroux | 9/10 | 3113 days | 3% |
| Aidan Byrne | 9/10 | 3117 days | 3% |
| Kim Donze | 8/10 | 3142 days | 2% |
| Luke Young | 10/10 | 3151 days | 2% |
| Will Hughes | 8/10 | 3156 days | 2% |
| Cullen Wiginton | 10/10 | 3234 days | 2% |
| Teresa Ash | 1/10 | 3308 days | 1% |
| Mallory Lopez | 7/10 | 3317 days | 2% |
| Flo Egger | 10/10 | 3325 days | 2% |
| Chris Kay | 4/10 | 3331 days | 1% |
| Perrine Pilate | 5/10 | 3332 days | 2% |
| B McNally | 8/10 | 3376 days | 2% |
| David O'Loughlin | 8/10 | 3443 days | 2% |
| Kirsty Longland | 8/10 | 3493 days | 2% |
| Darwin Dean | 8/10 | 3621 days | 2% |
| Erica b | 8/10 | 3649 days | 1% |
| Allyson Taylor | 3/10 | 3673 days | 1% |
| Dunja Knaup | 1/10 | 3740 days | 1% |
| Jack Clise | 5/10 | 3776 days | 1% |
| Kane F | 6/10 | 3861 days | 1% |
| Richard | 4/10 | 3923 days | 1% |
| Andrew Kermode | 7/10 | 3923 days | 1% |
| Michelle K | 4/10 | 3984 days | 1% |
| Mike Fricker | 8/10 | 4014 days | 1% |
| Charlotte Casey | 9/10 | 4041 days | 1% |
| Sandra Frischmann | 9/10 | 4042 days | 1% |
| Tobias Gehring | 7/10 | 4064 days | 1% |
| Felix Brettner | 8/10 | 4064 days | 1% |
| Eugen Lehner | 8/10 | 4064 days | 1% |
| Max Stein | 7/10 | 4064 days | 1% |
| Anne and Steve Bartlett | 5/10 | 4096 days | 0% |
| Andreas Zapke | 7/10 | 4101 days | 1% |
| Simone Pickert | 7/10 | 4102 days | 1% |
| Nora Zeitz | 9/10 | 4103 days | 1% |
| Andrew Cattanach | 8/10 | 4104 days | 1% |
| Petra Niemann | 1/10 | 4104 days | 0% |
| Henrik Joshua | 7/10 | 4165 days | 0% |
| PipandJon | 8/10 | 4165 days | 0% |
| Kerri | 8/10 | 4226 days | 0% |
| kimbeveridge | 8/10 | 4379 days | 0% |
| Grantygrant | 7/10 | 4379 days | 0% |
| Pete Wilson | 3/10 | 4396 days | 1% |
| Wayne Kerr | 5/10 | 4397 days | 1% |
| Jennifer Bramstad | 10/10 | 4409 days | 1% |
| Josefine Hedlund | 10/10 | 4409 days | 1% |
| Evelina Johansson | 8/10 | 4409 days | 1% |
| Sofia Anderson | 10/10 | 4409 days | 1% |
| Moni Sangoi | 8/10 | 4438 days | 1% |
| Philip Gibbons | 5/10 | 4438 days | 1% |
| Jonathan Vondette | 4/10 | 4491 days | 1% |
| Franz Schueler | 10/10 | 4492 days | 1% |
| Esther Goh | 8/10 | 4714 days | 1% |
| Monika Kneidl | 5/10 | 4750 days | 1% |
| Jessica Tilly | 6/10 | 4750 days | 1% |
| Simon Rawlinson | 4/10 | 4756 days | 1% |
| Hans Bet | 5/10 | 4756 days | 1% |
| Jill Boruff | 7/10 | 4769 days | 1% |
| Indra t Jolle | 4/10 | 4779 days | 1% |
| Laura Diepeveen | 6/10 | 4780 days | 1% |
| Stefes Wencke | 10/10 | 4788 days | 1% |
| Sue Robertson | 4/10 | 4788 days | 1% |
| Simon Fry | 6/10 | 4789 days | 1% |
| Martin & Christian | 9/10 | 4790 days | 1% |
| Horst Langstein | 9/10 | 4797 days | 1% |
| hendrik king | 10/10 | 4835 days | 1% |
| Ray Coombe | 10/10 | 4878 days | 1% |
| Matthias | 8/10 | 4881 days | 1% |
| Laura McCusker | 9/10 | 4882 days | 1% |
| Melissa | 6/10 | 5049 days | 1% |
| Kimberly St Louis | 10/10 | 5080 days | 1% |
| Marcus | 6/10 | 5100 days | 1% |
| Prideaux | 6/10 | 5120 days | 1% |
| Chris Forrest | 7/10 | 5120 days | 1% |
| Hanggi | 9/10 | 5121 days | 1% |
| Julie | 9/10 | 5123 days | 1% |
| Peter Cade | 9/10 | 5124 days | 1% |
| Sophia Kelly | 8/10 | 5125 days | 1% |
| Claire Colquhoun | 7/10 | 5128 days | 1% |
| Irene and Werner Keil | 8/10 | 5130 days | 1% |
| alcatrazz | 1/10 | 5130 days | 0% |
| Tara Koenig | 8/10 | 5132 days | 1% |
| Fabrizio Consolini | 9/10 | 5132 days | 1% |
| Jessica Vogels | 9/10 | 5139 days | 1% |
| Geert Van Tittelboom | 5/10 | 5145 days | 1% |
| Alice | 2/10 | 5145 days | 0% |
| Derek McLoughlin | 5/10 | 5148 days | 1% |
| Bob Warne | 3/10 | 5152 days | 1% |
| Gerd Pagel | 10/10 | 5154 days | 1% |
| Laura Hayes | 10/10 | 5156 days | 1% |
| Doris Schollenberger | 10/10 | 5159 days | 1% |
| Daniel Bogdanowitsch | 9/10 | 5160 days | 1% |
| Sandra Schneifer | 5/10 | 5160 days | 1% |
| Kristie | 7/10 | 5192 days | 1% |
| Zac Morris | 4/10 | 5322 days | 1% |
| nelliekaye | 5/10 | 5322 days | 1% |
| deepujames | 5/10 | 5445 days | 1% |
| BelindaT | 3/10 | 5453 days | 1% |
| Inbar Yizhar Barnea | 9/10 | 5494 days | 1% |
| Peter G | 7/10 | 5500 days | 1% |
| Jana Steve | 5/10 | 5500 days | 1% |
| Chris Bil | 6/10 | 5501 days | 1% |
| Tony Geens | 4/10 | 5507 days | 1% |
| Matthiis & Femke | 7/10 | 5513 days | 1% |
| Nicola | 3/10 | 5515 days | 1% |
| Rolf X | 4/10 | 5516 days | 1% |
| Jackie | 6/10 | 5525 days | 1% |
| kararina Kosten | 1/10 | 5528 days | 0% |
| Harmann Volker | 4/10 | 5528 days | 1% |
| Annie | 6/10 | 5528 days | 1% |
| Ian E | 7/10 | 5530 days | 1% |
| Nadine Schaee | 4/10 | 5531 days | 1% |
| Frances Hay | 9/10 | 5533 days | 1% |
| Jessica | 6/10 | 5539 days | 1% |
| marcoswi | 2/10 | 5540 days | 0% |
| Ross & Catherine Litherland | 3/10 | 5547 days | 1% |
| Kane Chain | 2/10 | 5551 days | 0% |
| Heinrich Hax | 8/10 | 5554 days | 1% |
| Sally Hall | 6/10 | 5554 days | 1% |
| joannaw | 7/10 | 5581 days | 1% |
| Myriauy Rito | 6/10 | 5604 days | 1% |
| Wolfgang Dittrich | 10/10 | 5606 days | 1% |
| Eimear Doyle | 6/10 | 5608 days | 1% |
| Andrea and Craig Swinson | 2/10 | 5620 days | 0% |
| andyge | 6/10 | 5626 days | 1% |
| Ruth Kinder | 3/10 | 5626 days | 1% |
| eowyn2k | 7/10 | 5626 days | 1% |
| monniere | 6/10 | 5750 days | 1% |
| jessica | 5/10 | 5761 days | 1% |
| JonK | 4/10 | 5828 days | 1% |
| MarcoJ | 4/10 | 5860 days | 1% |
| RobC1 | 9/10 | 5875 days | 1% |
| JoT | 10/10 | 5875 days | 1% |
| RichardB1 | 9/10 | 5876 days | 1% |
| AstridVG | 6/10 | 5881 days | 1% |
| Max | 1/10 | 5882 days | 0% |
| Doll | 9/10 | 5887 days | 1% |
| GaryW | 3/10 | 6241 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Queenstown Hampshire Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-1.86% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 59 days. However the Queenstown Hampshire Holiday Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Queenstown Hampshire Holiday Park experience has been adjusted for 98 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 95 | -1.81% |
| 96 | -1.83% |
| 97 | -1.85% |
| 98 | -1.86% |
| 99 | -1.88% |
| 100 | -1.90% |
| 101 | -1.92% |
| … | … |
Balancing Adjustment
11.16% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
75%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.