Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Queenstown Hampshire Holiday Park.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Queenstown Hampshire Holiday Park
Valid Reviews
229 Valid Reviews
The Queenstown Hampshire Holiday Park experience has a total of 234 reviews. There are 229 valid reviews that are included when calculating the ranking score and 5 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 229 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 26 |
|
11% |
| 9/10 | 31 |
|
14% |
| 8/10 | 35 |
|
15% |
| 7/10 | 35 |
|
15% |
| 6/10 | 29 |
|
13% |
| 5/10 | 18 |
|
8% |
| 4/10 | 16 |
|
7% |
| 3/10 | 13 |
|
6% |
| 2/10 | 12 |
|
5% |
| 1/10 | 14 |
|
6% |
64.15% Average
The raw data average (mean) for all the Queenstown Hampshire Holiday Park valid reviews is 64.15% and is based on 229 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
96 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 229 valid reviews, the experience has 96 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 96 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 11 |
|
11% |
| 9/10 | 17 |
|
18% |
| 8/10 | 8 |
|
8% |
| 7/10 | 12 |
|
13% |
| 6/10 | 16 |
|
17% |
| 5/10 | 9 |
|
9% |
| 4/10 | 10 |
|
10% |
| 3/10 | 6 |
|
6% |
| 2/10 | 4 |
|
4% |
| 1/10 | 3 |
|
3% |
64.69% Average
The raw data average (mean) for all the Queenstown Hampshire Holiday Park face-to-face reviews is 64.69% and is based on 96 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
66.76%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Anaïs | 8/10 | 33 days | 100% |
| Maddison | 10/10 | 186 days | 100% |
| Ida Kjærsgaard | 3/10 | 368 days | 51% |
| Maren | 7/10 | 368 days | 88% |
| Marie Perret | 7/10 | 399 days | 86% |
| Johanna Kuehl | 3/10 | 429 days | 50% |
| Varneia | 1/10 | 552 days | 34% |
| Taylor Russell | 7/10 | 552 days | 78% |
| ElizabethE | 9/10 | 672 days | 75% |
| Tatiana | 1/10 | 703 days | 30% |
| Amel | 8/10 | 703 days | 72% |
| Nicole | 6/10 | 733 days | 61% |
| Lucy | 9/10 | 825 days | 62% |
| Kim Sweeney | 1/10 | 825 days | 25% |
| Anara | 1/10 | 825 days | 25% |
| Lis | 1/10 | 1037 days | 17% |
| Nicole | 6/10 | 1129 days | 29% |
| Barb Winter | 8/10 | 1221 days | 26% |
| Ra | 9/10 | 1402 days | 15% |
| Cam | 6/10 | 1524 days | 9% |
| Ric van Weede | 7/10 | 1524 days | 10% |
| Ying | 7/10 | 1524 days | 10% |
| Fiona | 7/10 | 1586 days | 8% |
| Michalo | 10/10 | 1616 days | 8% |
| James | 2/10 | 1708 days | 3% |
| Kerry | 5/10 | 1708 days | 4% |
| E.R | 2/10 | 1708 days | 3% |
| Sue Hempstead | 3/10 | 1737 days | 3% |
| Daniel | 7/10 | 1737 days | 5% |
| Clauds | 3/10 | 1737 days | 3% |
| Ash | 2/10 | 1768 days | 2% |
| Tanja & Sven | 9/10 | 1768 days | 5% |
| Sandy | 2/10 | 1768 days | 2% |
| Ernst | 6/10 | 1799 days | 4% |
| Fran | 9/10 | 1799 days | 5% |
| Libby | 7/10 | 1860 days | 5% |
| Andrew Hammond | 9/10 | 1890 days | 5% |
| Matilda | 9/10 | 1952 days | 5% |
| Kieron | 10/10 | 1982 days | 5% |
| Lesley | 10/10 | 2013 days | 5% |
| Suthep | 5/10 | 2043 days | 4% |
| Kelly Linn | 6/10 | 2043 days | 4% |
| Marker63 | 3/10 | 2043 days | 2% |
| Nicolas | 2/10 | 2074 days | 2% |
| Dutchie | 4/10 | 2102 days | 3% |
| Tash & Laura | 7/10 | 2102 days | 4% |
| Nicki Chow | 6/10 | 2102 days | 4% |
| Maxime | 7/10 | 2133 days | 4% |
| Samantha H. | 8/10 | 2164 days | 4% |
| Juraj | 6/10 | 2164 days | 4% |
| Demi Thompson | 10/10 | 2194 days | 4% |
| Cindy | 7/10 | 2194 days | 4% |
| Kelsie | 7/10 | 2194 days | 4% |
| Nifty | 7/10 | 2194 days | 4% |
| Adva Cohen | 2/10 | 2225 days | 2% |
| Jolanda | 9/10 | 2225 days | 4% |
| Mike Fricker | 8/10 | 2225 days | 4% |
| The Flip Flop Family | 7/10 | 2255 days | 4% |
| Ruth Taaffee | 9/10 | 2288 days | 4% |
| Louis | 10/10 | 2317 days | 4% |
| Sue | 8/10 | 2317 days | 4% |
| Raylene Harvey | 6/10 | 2378 days | 3% |
| Bex & Jake | 8/10 | 2378 days | 4% |
| WeiQiang Ng | 10/10 | 2378 days | 4% |
| Charlesbrooksphotographer | 8/10 | 2378 days | 4% |
| Raymor | 10/10 | 2408 days | 4% |
| Nat | 6/10 | 2439 days | 3% |
| Will | 5/10 | 2439 days | 3% |
| Michael Bichlmeier | 4/10 | 2440 days | 2% |
| Edward Cromwell | 6/10 | 2461 days | 3% |
| Rasmus Lundgaard Nielsen | 7/10 | 2495 days | 3% |
| Vander Plancke Julien | 7/10 | 2551 days | 3% |
| Edward | 1/10 | 2568 days | 1% |
| Samantha Brewin | 8/10 | 2570 days | 3% |
| Trista Gaffney | 6/10 | 2582 days | 3% |
| Gary Prescot | 1/10 | 2592 days | 1% |
| Jozef Pinkerton | 6/10 | 2610 days | 3% |
| Sue Rogers | 10/10 | 2619 days | 3% |
| Katherine Sanchez | 8/10 | 2709 days | 3% |
| Chris Nugent | 2/10 | 2734 days | 1% |
| Pixie Taylor | 9/10 | 2739 days | 3% |
| Roger | 5/10 | 2759 days | 2% |
| Nick Lawson | 9/10 | 2763 days | 3% |
| Madelyn Fagerman | 10/10 | 2767 days | 3% |
| Kassandra Yarmoluk | 8/10 | 2777 days | 3% |
| Jason Perks | 7/10 | 2810 days | 3% |
| Arslan Ahmad | 8/10 | 2814 days | 3% |
| Rosanna Leeming | 8/10 | 2819 days | 3% |
| Lindy Woodage | 2/10 | 2842 days | 1% |
| Victoria Strong | 9/10 | 2861 days | 3% |
| Liang Yu | 1/10 | 2903 days | 1% |
| Mike Guest | 7/10 | 2943 days | 3% |
| Melanie Giroux | 9/10 | 2968 days | 3% |
| Aidan Byrne | 9/10 | 2972 days | 3% |
| Kim Donze | 8/10 | 2997 days | 3% |
| Luke Young | 10/10 | 3006 days | 3% |
| Will Hughes | 8/10 | 3011 days | 3% |
| Cullen Wiginton | 10/10 | 3089 days | 3% |
| Teresa Ash | 1/10 | 3163 days | 1% |
| Mallory Lopez | 7/10 | 3172 days | 2% |
| Flo Egger | 10/10 | 3180 days | 2% |
| Chris Kay | 4/10 | 3186 days | 2% |
| Perrine Pilate | 5/10 | 3187 days | 2% |
| B McNally | 8/10 | 3231 days | 2% |
| David O'Loughlin | 8/10 | 3298 days | 2% |
| Kirsty Longland | 8/10 | 3348 days | 2% |
| Darwin Dean | 8/10 | 3476 days | 2% |
| Erica b | 8/10 | 3503 days | 2% |
| Allyson Taylor | 3/10 | 3528 days | 1% |
| Dunja Knaup | 1/10 | 3595 days | 1% |
| Jack Clise | 5/10 | 3631 days | 1% |
| Kane F | 6/10 | 3715 days | 1% |
| Richard | 4/10 | 3778 days | 1% |
| Andrew Kermode | 7/10 | 3778 days | 1% |
| Michelle K | 4/10 | 3839 days | 1% |
| Mike Fricker | 8/10 | 3869 days | 1% |
| Charlotte Casey | 9/10 | 3896 days | 1% |
| Sandra Frischmann | 9/10 | 3897 days | 1% |
| Tobias Gehring | 7/10 | 3919 days | 1% |
| Felix Brettner | 8/10 | 3919 days | 1% |
| Eugen Lehner | 8/10 | 3919 days | 1% |
| Max Stein | 7/10 | 3919 days | 1% |
| Anne and Steve Bartlett | 5/10 | 3951 days | 1% |
| Andreas Zapke | 7/10 | 3956 days | 1% |
| Simone Pickert | 7/10 | 3957 days | 1% |
| Nora Zeitz | 9/10 | 3958 days | 1% |
| Andrew Cattanach | 8/10 | 3959 days | 1% |
| Petra Niemann | 1/10 | 3959 days | 0% |
| Henrik Joshua | 7/10 | 4020 days | 1% |
| PipandJon | 8/10 | 4020 days | 1% |
| Kerri | 8/10 | 4081 days | 1% |
| kimbeveridge | 8/10 | 4234 days | 0% |
| Grantygrant | 7/10 | 4234 days | 0% |
| Pete Wilson | 3/10 | 4251 days | 0% |
| Wayne Kerr | 5/10 | 4252 days | 0% |
| Jennifer Bramstad | 10/10 | 4264 days | 0% |
| Josefine Hedlund | 10/10 | 4264 days | 0% |
| Evelina Johansson | 8/10 | 4264 days | 0% |
| Sofia Anderson | 10/10 | 4264 days | 0% |
| Moni Sangoi | 8/10 | 4293 days | 0% |
| Philip Gibbons | 5/10 | 4293 days | 0% |
| Jonathan Vondette | 4/10 | 4346 days | 0% |
| Franz Schueler | 10/10 | 4347 days | 0% |
| Esther Goh | 8/10 | 4569 days | 1% |
| Monika Kneidl | 5/10 | 4605 days | 1% |
| Jessica Tilly | 6/10 | 4605 days | 1% |
| Simon Rawlinson | 4/10 | 4611 days | 1% |
| Hans Bet | 5/10 | 4611 days | 1% |
| Jill Boruff | 7/10 | 4624 days | 1% |
| Indra t Jolle | 4/10 | 4634 days | 1% |
| Laura Diepeveen | 6/10 | 4635 days | 1% |
| Stefes Wencke | 10/10 | 4643 days | 1% |
| Sue Robertson | 4/10 | 4643 days | 1% |
| Simon Fry | 6/10 | 4644 days | 1% |
| Martin & Christian | 9/10 | 4645 days | 1% |
| Horst Langstein | 9/10 | 4652 days | 1% |
| hendrik king | 10/10 | 4690 days | 1% |
| Ray Coombe | 10/10 | 4733 days | 1% |
| Matthias | 8/10 | 4736 days | 1% |
| Laura McCusker | 9/10 | 4737 days | 1% |
| Melissa | 6/10 | 4904 days | 1% |
| Kimberly St Louis | 10/10 | 4935 days | 1% |
| Marcus | 6/10 | 4955 days | 1% |
| Prideaux | 6/10 | 4975 days | 1% |
| Chris Forrest | 7/10 | 4975 days | 1% |
| Hanggi | 9/10 | 4976 days | 1% |
| Julie | 9/10 | 4978 days | 1% |
| Peter Cade | 9/10 | 4979 days | 1% |
| Sophia Kelly | 8/10 | 4980 days | 1% |
| Claire Colquhoun | 7/10 | 4983 days | 1% |
| Irene and Werner Keil | 8/10 | 4985 days | 1% |
| alcatrazz | 1/10 | 4985 days | 0% |
| Tara Koenig | 8/10 | 4987 days | 1% |
| Fabrizio Consolini | 9/10 | 4987 days | 1% |
| Jessica Vogels | 9/10 | 4994 days | 1% |
| Geert Van Tittelboom | 5/10 | 5000 days | 1% |
| Alice | 2/10 | 5000 days | 0% |
| Derek McLoughlin | 5/10 | 5003 days | 1% |
| Bob Warne | 3/10 | 5007 days | 1% |
| Gerd Pagel | 10/10 | 5009 days | 1% |
| Laura Hayes | 10/10 | 5011 days | 1% |
| Doris Schollenberger | 10/10 | 5014 days | 1% |
| Daniel Bogdanowitsch | 9/10 | 5015 days | 1% |
| Sandra Schneifer | 5/10 | 5015 days | 1% |
| Kristie | 7/10 | 5047 days | 1% |
| Zac Morris | 4/10 | 5177 days | 1% |
| nelliekaye | 5/10 | 5177 days | 1% |
| deepujames | 5/10 | 5300 days | 1% |
| BelindaT | 3/10 | 5308 days | 1% |
| Inbar Yizhar Barnea | 9/10 | 5349 days | 1% |
| Peter G | 7/10 | 5355 days | 1% |
| Jana Steve | 5/10 | 5355 days | 1% |
| Chris Bil | 6/10 | 5356 days | 1% |
| Tony Geens | 4/10 | 5362 days | 1% |
| Matthiis & Femke | 7/10 | 5368 days | 1% |
| Nicola | 3/10 | 5370 days | 1% |
| Rolf X | 4/10 | 5371 days | 1% |
| Jackie | 6/10 | 5380 days | 1% |
| kararina Kosten | 1/10 | 5383 days | 0% |
| Harmann Volker | 4/10 | 5383 days | 1% |
| Annie | 6/10 | 5383 days | 1% |
| Ian E | 7/10 | 5385 days | 1% |
| Nadine Schaee | 4/10 | 5386 days | 1% |
| Frances Hay | 9/10 | 5388 days | 1% |
| Jessica | 6/10 | 5394 days | 1% |
| marcoswi | 2/10 | 5395 days | 0% |
| Ross & Catherine Litherland | 3/10 | 5402 days | 1% |
| Kane Chain | 2/10 | 5406 days | 0% |
| Heinrich Hax | 8/10 | 5409 days | 1% |
| Sally Hall | 6/10 | 5409 days | 1% |
| joannaw | 7/10 | 5436 days | 1% |
| Myriauy Rito | 6/10 | 5459 days | 1% |
| Wolfgang Dittrich | 10/10 | 5461 days | 1% |
| Eimear Doyle | 6/10 | 5463 days | 1% |
| Andrea and Craig Swinson | 2/10 | 5475 days | 0% |
| andyge | 6/10 | 5481 days | 1% |
| Ruth Kinder | 3/10 | 5481 days | 1% |
| eowyn2k | 7/10 | 5481 days | 1% |
| monniere | 6/10 | 5605 days | 1% |
| jessica | 5/10 | 5616 days | 1% |
| JonK | 4/10 | 5683 days | 1% |
| MarcoJ | 4/10 | 5715 days | 1% |
| RobC1 | 9/10 | 5730 days | 1% |
| JoT | 10/10 | 5730 days | 1% |
| RichardB1 | 9/10 | 5731 days | 1% |
| AstridVG | 6/10 | 5736 days | 1% |
| Max | 1/10 | 5737 days | 0% |
| Doll | 9/10 | 5742 days | 1% |
| GaryW | 3/10 | 6096 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Queenstown Hampshire Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-0.21% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 49 days. However the Queenstown Hampshire Holiday Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Queenstown Hampshire Holiday Park experience has been adjusted for 11 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 8 | -0.16% |
| 9 | -0.18% |
| 10 | -0.19% |
| 11 | -0.21% |
| 12 | -0.23% |
| 13 | -0.25% |
| 14 | -0.27% |
| … | … |
Balancing Adjustment
9.13% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
76%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.