G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Queenstown Hampshire Holiday Park.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Queenstown Hampshire Holiday Park
Valid Reviews
229 Valid Reviews
The Queenstown Hampshire Holiday Park experience has a total of 235 reviews. There are 229 valid reviews that are included when calculating the ranking score and 6 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 229 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 26 |
|
11% |
| 9/10 | 31 |
|
14% |
| 8/10 | 35 |
|
15% |
| 7/10 | 35 |
|
15% |
| 6/10 | 29 |
|
13% |
| 5/10 | 18 |
|
8% |
| 4/10 | 16 |
|
7% |
| 3/10 | 13 |
|
6% |
| 2/10 | 12 |
|
5% |
| 1/10 | 14 |
|
6% |
64.15% Average
The raw data average (mean) for all the Queenstown Hampshire Holiday Park valid reviews is 64.15% and is based on 229 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
96 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 229 valid reviews, the experience has 96 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 96 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 11 |
|
11% |
| 9/10 | 17 |
|
18% |
| 8/10 | 8 |
|
8% |
| 7/10 | 12 |
|
13% |
| 6/10 | 16 |
|
17% |
| 5/10 | 9 |
|
9% |
| 4/10 | 10 |
|
10% |
| 3/10 | 6 |
|
6% |
| 2/10 | 4 |
|
4% |
| 1/10 | 3 |
|
3% |
64.69% Average
The raw data average (mean) for all the Queenstown Hampshire Holiday Park face-to-face reviews is 64.69% and is based on 96 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
66.88%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Anaïs | 8/10 | 79 days | 100% |
| Maddison | 10/10 | 232 days | 99% |
| Ida Kjærsgaard | 3/10 | 414 days | 50% |
| Maren | 7/10 | 414 days | 86% |
| Marie Perret | 7/10 | 445 days | 85% |
| Johanna Kuehl | 3/10 | 475 days | 49% |
| Varneia | 1/10 | 598 days | 33% |
| Taylor Russell | 7/10 | 598 days | 76% |
| ElizabethE | 9/10 | 718 days | 72% |
| Tatiana | 1/10 | 749 days | 28% |
| Amel | 8/10 | 749 days | 68% |
| Nicole | 6/10 | 779 days | 58% |
| Lucy | 9/10 | 871 days | 57% |
| Kim Sweeney | 1/10 | 871 days | 24% |
| Anara | 1/10 | 871 days | 24% |
| Lis | 1/10 | 1083 days | 15% |
| Nicole | 6/10 | 1175 days | 26% |
| Barb Winter | 8/10 | 1267 days | 23% |
| Ra | 9/10 | 1448 days | 13% |
| Cam | 6/10 | 1570 days | 8% |
| Ric van Weede | 7/10 | 1570 days | 8% |
| Ying | 7/10 | 1570 days | 8% |
| Fiona | 7/10 | 1632 days | 7% |
| Michalo | 10/10 | 1662 days | 7% |
| James | 2/10 | 1754 days | 2% |
| Kerry | 5/10 | 1754 days | 4% |
| E.R | 2/10 | 1754 days | 2% |
| Sue Hempstead | 3/10 | 1783 days | 3% |
| Daniel | 7/10 | 1783 days | 5% |
| Clauds | 3/10 | 1783 days | 3% |
| Ash | 2/10 | 1814 days | 2% |
| Tanja & Sven | 9/10 | 1814 days | 5% |
| Sandy | 2/10 | 1814 days | 2% |
| Ernst | 6/10 | 1845 days | 4% |
| Fran | 9/10 | 1845 days | 5% |
| Libby | 7/10 | 1906 days | 5% |
| Andrew Hammond | 9/10 | 1936 days | 5% |
| Matilda | 9/10 | 1998 days | 5% |
| Kieron | 10/10 | 2028 days | 5% |
| Lesley | 10/10 | 2059 days | 5% |
| Suthep | 5/10 | 2089 days | 3% |
| Kelly Linn | 6/10 | 2089 days | 4% |
| Marker63 | 3/10 | 2089 days | 2% |
| Nicolas | 2/10 | 2120 days | 2% |
| Dutchie | 4/10 | 2148 days | 3% |
| Tash & Laura | 7/10 | 2148 days | 4% |
| Nicki Chow | 6/10 | 2148 days | 4% |
| Maxime | 7/10 | 2179 days | 4% |
| Samantha H. | 8/10 | 2210 days | 4% |
| Juraj | 6/10 | 2210 days | 4% |
| Demi Thompson | 10/10 | 2240 days | 4% |
| Cindy | 7/10 | 2240 days | 4% |
| Kelsie | 7/10 | 2240 days | 4% |
| Nifty | 7/10 | 2240 days | 4% |
| Adva Cohen | 2/10 | 2271 days | 2% |
| Jolanda | 9/10 | 2271 days | 4% |
| Mike Fricker | 8/10 | 2271 days | 4% |
| The Flip Flop Family | 7/10 | 2301 days | 4% |
| Ruth Taaffee | 9/10 | 2334 days | 4% |
| Louis | 10/10 | 2363 days | 4% |
| Sue | 8/10 | 2363 days | 4% |
| Raylene Harvey | 6/10 | 2424 days | 3% |
| Bex & Jake | 8/10 | 2424 days | 4% |
| WeiQiang Ng | 10/10 | 2424 days | 4% |
| Charlesbrooksphotographer | 8/10 | 2424 days | 4% |
| Raymor | 10/10 | 2454 days | 4% |
| Nat | 6/10 | 2485 days | 3% |
| Will | 5/10 | 2485 days | 3% |
| Michael Bichlmeier | 4/10 | 2486 days | 2% |
| Edward Cromwell | 6/10 | 2507 days | 3% |
| Rasmus Lundgaard Nielsen | 7/10 | 2541 days | 3% |
| Vander Plancke Julien | 7/10 | 2597 days | 3% |
| Edward | 1/10 | 2614 days | 1% |
| Samantha Brewin | 8/10 | 2616 days | 3% |
| Trista Gaffney | 6/10 | 2628 days | 3% |
| Gary Prescot | 1/10 | 2638 days | 1% |
| Jozef Pinkerton | 6/10 | 2656 days | 3% |
| Sue Rogers | 10/10 | 2666 days | 3% |
| Katherine Sanchez | 8/10 | 2755 days | 3% |
| Chris Nugent | 2/10 | 2780 days | 1% |
| Pixie Taylor | 9/10 | 2785 days | 3% |
| Roger | 5/10 | 2805 days | 2% |
| Nick Lawson | 9/10 | 2809 days | 3% |
| Madelyn Fagerman | 10/10 | 2813 days | 3% |
| Kassandra Yarmoluk | 8/10 | 2823 days | 3% |
| Jason Perks | 7/10 | 2856 days | 3% |
| Arslan Ahmad | 8/10 | 2860 days | 3% |
| Rosanna Leeming | 8/10 | 2865 days | 3% |
| Lindy Woodage | 2/10 | 2888 days | 1% |
| Victoria Strong | 9/10 | 2907 days | 3% |
| Liang Yu | 1/10 | 2949 days | 1% |
| Mike Guest | 7/10 | 2989 days | 3% |
| Melanie Giroux | 9/10 | 3014 days | 3% |
| Aidan Byrne | 9/10 | 3018 days | 3% |
| Kim Donze | 8/10 | 3043 days | 3% |
| Luke Young | 10/10 | 3052 days | 3% |
| Will Hughes | 8/10 | 3057 days | 3% |
| Cullen Wiginton | 10/10 | 3135 days | 2% |
| Teresa Ash | 1/10 | 3209 days | 1% |
| Mallory Lopez | 7/10 | 3218 days | 2% |
| Flo Egger | 10/10 | 3226 days | 2% |
| Chris Kay | 4/10 | 3232 days | 1% |
| Perrine Pilate | 5/10 | 3233 days | 2% |
| B McNally | 8/10 | 3277 days | 2% |
| David O'Loughlin | 8/10 | 3344 days | 2% |
| Kirsty Longland | 8/10 | 3394 days | 2% |
| Darwin Dean | 8/10 | 3522 days | 2% |
| Erica b | 8/10 | 3550 days | 2% |
| Allyson Taylor | 3/10 | 3574 days | 1% |
| Dunja Knaup | 1/10 | 3641 days | 1% |
| Jack Clise | 5/10 | 3677 days | 1% |
| Kane F | 6/10 | 3762 days | 1% |
| Richard | 4/10 | 3824 days | 1% |
| Andrew Kermode | 7/10 | 3824 days | 1% |
| Michelle K | 4/10 | 3885 days | 1% |
| Mike Fricker | 8/10 | 3915 days | 1% |
| Charlotte Casey | 9/10 | 3942 days | 1% |
| Sandra Frischmann | 9/10 | 3943 days | 1% |
| Tobias Gehring | 7/10 | 3965 days | 1% |
| Felix Brettner | 8/10 | 3965 days | 1% |
| Eugen Lehner | 8/10 | 3965 days | 1% |
| Max Stein | 7/10 | 3965 days | 1% |
| Anne and Steve Bartlett | 5/10 | 3997 days | 1% |
| Andreas Zapke | 7/10 | 4002 days | 1% |
| Simone Pickert | 7/10 | 4003 days | 1% |
| Nora Zeitz | 9/10 | 4004 days | 1% |
| Andrew Cattanach | 8/10 | 4005 days | 1% |
| Petra Niemann | 1/10 | 4005 days | 0% |
| Henrik Joshua | 7/10 | 4066 days | 1% |
| PipandJon | 8/10 | 4066 days | 1% |
| Kerri | 8/10 | 4127 days | 0% |
| kimbeveridge | 8/10 | 4280 days | 0% |
| Grantygrant | 7/10 | 4280 days | 0% |
| Pete Wilson | 3/10 | 4297 days | 0% |
| Wayne Kerr | 5/10 | 4298 days | 0% |
| Jennifer Bramstad | 10/10 | 4310 days | 0% |
| Josefine Hedlund | 10/10 | 4310 days | 0% |
| Evelina Johansson | 8/10 | 4310 days | 0% |
| Sofia Anderson | 10/10 | 4310 days | 0% |
| Moni Sangoi | 8/10 | 4339 days | 0% |
| Philip Gibbons | 5/10 | 4339 days | 0% |
| Jonathan Vondette | 4/10 | 4392 days | 1% |
| Franz Schueler | 10/10 | 4393 days | 1% |
| Esther Goh | 8/10 | 4615 days | 1% |
| Monika Kneidl | 5/10 | 4651 days | 1% |
| Jessica Tilly | 6/10 | 4651 days | 1% |
| Simon Rawlinson | 4/10 | 4657 days | 1% |
| Hans Bet | 5/10 | 4657 days | 1% |
| Jill Boruff | 7/10 | 4670 days | 1% |
| Indra t Jolle | 4/10 | 4680 days | 1% |
| Laura Diepeveen | 6/10 | 4681 days | 1% |
| Stefes Wencke | 10/10 | 4689 days | 1% |
| Sue Robertson | 4/10 | 4689 days | 1% |
| Simon Fry | 6/10 | 4690 days | 1% |
| Martin & Christian | 9/10 | 4691 days | 1% |
| Horst Langstein | 9/10 | 4698 days | 1% |
| hendrik king | 10/10 | 4736 days | 1% |
| Ray Coombe | 10/10 | 4779 days | 1% |
| Matthias | 8/10 | 4782 days | 1% |
| Laura McCusker | 9/10 | 4783 days | 1% |
| Melissa | 6/10 | 4950 days | 1% |
| Kimberly St Louis | 10/10 | 4981 days | 1% |
| Marcus | 6/10 | 5001 days | 1% |
| Prideaux | 6/10 | 5021 days | 1% |
| Chris Forrest | 7/10 | 5021 days | 1% |
| Hanggi | 9/10 | 5022 days | 1% |
| Julie | 9/10 | 5024 days | 1% |
| Peter Cade | 9/10 | 5025 days | 1% |
| Sophia Kelly | 8/10 | 5026 days | 1% |
| Claire Colquhoun | 7/10 | 5029 days | 1% |
| Irene and Werner Keil | 8/10 | 5031 days | 1% |
| alcatrazz | 1/10 | 5031 days | 0% |
| Tara Koenig | 8/10 | 5033 days | 1% |
| Fabrizio Consolini | 9/10 | 5033 days | 1% |
| Jessica Vogels | 9/10 | 5040 days | 1% |
| Geert Van Tittelboom | 5/10 | 5046 days | 1% |
| Alice | 2/10 | 5046 days | 0% |
| Derek McLoughlin | 5/10 | 5049 days | 1% |
| Bob Warne | 3/10 | 5053 days | 0% |
| Gerd Pagel | 10/10 | 5055 days | 1% |
| Laura Hayes | 10/10 | 5057 days | 1% |
| Doris Schollenberger | 10/10 | 5060 days | 1% |
| Daniel Bogdanowitsch | 9/10 | 5061 days | 1% |
| Sandra Schneifer | 5/10 | 5061 days | 1% |
| Kristie | 7/10 | 5093 days | 1% |
| Zac Morris | 4/10 | 5223 days | 1% |
| nelliekaye | 5/10 | 5223 days | 1% |
| deepujames | 5/10 | 5346 days | 1% |
| BelindaT | 3/10 | 5354 days | 0% |
| Inbar Yizhar Barnea | 9/10 | 5395 days | 1% |
| Peter G | 7/10 | 5401 days | 1% |
| Jana Steve | 5/10 | 5401 days | 1% |
| Chris Bil | 6/10 | 5402 days | 1% |
| Tony Geens | 4/10 | 5408 days | 1% |
| Matthiis & Femke | 7/10 | 5414 days | 1% |
| Nicola | 3/10 | 5416 days | 0% |
| Rolf X | 4/10 | 5417 days | 1% |
| Jackie | 6/10 | 5426 days | 1% |
| kararina Kosten | 1/10 | 5429 days | 0% |
| Harmann Volker | 4/10 | 5429 days | 1% |
| Annie | 6/10 | 5429 days | 1% |
| Ian E | 7/10 | 5431 days | 1% |
| Nadine Schaee | 4/10 | 5432 days | 1% |
| Frances Hay | 9/10 | 5434 days | 1% |
| Jessica | 6/10 | 5440 days | 1% |
| marcoswi | 2/10 | 5441 days | 0% |
| Ross & Catherine Litherland | 3/10 | 5448 days | 0% |
| Kane Chain | 2/10 | 5452 days | 0% |
| Heinrich Hax | 8/10 | 5455 days | 1% |
| Sally Hall | 6/10 | 5455 days | 1% |
| joannaw | 7/10 | 5482 days | 1% |
| Myriauy Rito | 6/10 | 5505 days | 1% |
| Wolfgang Dittrich | 10/10 | 5507 days | 1% |
| Eimear Doyle | 6/10 | 5509 days | 1% |
| Andrea and Craig Swinson | 2/10 | 5521 days | 0% |
| andyge | 6/10 | 5527 days | 1% |
| Ruth Kinder | 3/10 | 5527 days | 0% |
| eowyn2k | 7/10 | 5527 days | 1% |
| monniere | 6/10 | 5651 days | 1% |
| jessica | 5/10 | 5662 days | 1% |
| JonK | 4/10 | 5729 days | 1% |
| MarcoJ | 4/10 | 5761 days | 1% |
| RobC1 | 9/10 | 5776 days | 1% |
| JoT | 10/10 | 5776 days | 1% |
| RichardB1 | 9/10 | 5777 days | 1% |
| AstridVG | 6/10 | 5782 days | 1% |
| Max | 1/10 | 5783 days | 0% |
| Doll | 9/10 | 5788 days | 1% |
| GaryW | 3/10 | 6142 days | 0% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Queenstown Hampshire Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-1.15% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 41 days. However the Queenstown Hampshire Holiday Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Queenstown Hampshire Holiday Park experience has been adjusted for 57 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 54 | -1.09% |
| 55 | -1.11% |
| 56 | -1.13% |
| 57 | -1.15% |
| 58 | -1.17% |
| 59 | -1.19% |
| 60 | -1.21% |
| … | … |
Balancing Adjustment
9.70% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
75%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.