Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Wanaka TOP 10 Holiday Park.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
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Wanaka TOP 10 Holiday Park
Valid Reviews
250 Valid Reviews
The Wanaka TOP 10 Holiday Park experience has a total of 262 reviews. There are 250 valid reviews that are included when calculating the ranking score and 12 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 250 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 145 |
|
58% |
| 9/10 | 67 |
|
27% |
| 8/10 | 22 |
|
9% |
| 7/10 | 7 |
|
3% |
| 6/10 | 3 |
|
1% |
| 5/10 | 3 |
|
1% |
| 4/10 | 1 |
|
0% |
| 3/10 | 1 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 1 |
|
0% |
92.76% Average
The raw data average (mean) for all the Wanaka TOP 10 Holiday Park valid reviews is 92.76% and is based on 250 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
70 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 250 valid reviews, the experience has 70 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 70 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 30 |
|
43% |
| 9/10 | 27 |
|
39% |
| 8/10 | 11 |
|
16% |
| 7/10 | 1 |
|
1% |
| 6/10 | 1 |
|
1% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
92.00% Average
The raw data average (mean) for all the Wanaka TOP 10 Holiday Park face-to-face reviews is 92.00% and is based on 70 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
91.61%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Thom S | 10/10 | 83 days | 100% |
| Carlin Struik | 6/10 | 297 days | 82% |
| Sue Stafford | 10/10 | 389 days | 92% |
| Paulo | 10/10 | 571 days | 82% |
| Les Horn | 10/10 | 602 days | 80% |
| Jack Kerouac | 6/10 | 724 days | 61% |
| Matt Olejniczak | 10/10 | 755 days | 68% |
| Steve | 10/10 | 755 days | 68% |
| Laura | 9/10 | 783 days | 65% |
| Roger Heckly | 10/10 | 814 days | 62% |
| Mil | 9/10 | 875 days | 56% |
| Rachel Wilcox | 7/10 | 936 days | 47% |
| Darrell | 10/10 | 1120 days | 33% |
| Michelle | 10/10 | 1575 days | 9% |
| Jim Henderson | 10/10 | 1636 days | 7% |
| David | 9/10 | 1758 days | 5% |
| Kelly | 9/10 | 1758 days | 5% |
| Luci | 1/10 | 1850 days | 2% |
| Colin Anderson | 10/10 | 1850 days | 5% |
| Ashleigh Lim | 7/10 | 1850 days | 5% |
| Robert Adler | 9/10 | 1850 days | 5% |
| Cam and Jem | 10/10 | 1850 days | 5% |
| Ju | 9/10 | 1879 days | 5% |
| Liz Wade | 9/10 | 1910 days | 5% |
| Leon | 9/10 | 1910 days | 5% |
| Will37 | 8/10 | 1910 days | 5% |
| Tanja Rombey | 10/10 | 1941 days | 5% |
| Elise Cook | 10/10 | 1971 days | 5% |
| Rob G | 10/10 | 1971 days | 5% |
| Slaven Clan | 10/10 | 2002 days | 5% |
| Shannon | 10/10 | 2002 days | 5% |
| Jenn | 10/10 | 2032 days | 5% |
| Andrew Hammond | 9/10 | 2032 days | 5% |
| Allegra | 10/10 | 2155 days | 4% |
| Blazey’s | 10/10 | 2244 days | 4% |
| Maretta | 10/10 | 2336 days | 4% |
| Marieke | 7/10 | 2336 days | 4% |
| Macker | 9/10 | 2336 days | 4% |
| Rob Mellor | 10/10 | 2367 days | 4% |
| helen reeve | 10/10 | 2367 days | 4% |
| Melinda Pyke | 10/10 | 2397 days | 4% |
| Scooper | 9/10 | 2397 days | 4% |
| Rebecca | 10/10 | 2459 days | 4% |
| Sue | 10/10 | 2459 days | 4% |
| J. Chiao | 10/10 | 2520 days | 4% |
| Alexandrah Swann | 9/10 | 2550 days | 4% |
| Candy | 9/10 | 2550 days | 4% |
| Manoch Poungraya | 10/10 | 2550 days | 4% |
| Wendy | 8/10 | 2550 days | 4% |
| S Becker | 9/10 | 2550 days | 4% |
| Matt | 9/10 | 2550 days | 4% |
| PATRICIA S PARKIN | 9/10 | 2581 days | 3% |
| Steve Pickard | 10/10 | 2581 days | 4% |
| Michael Bichlmeier | 3/10 | 2584 days | 2% |
| Nick Cartmell | 8/10 | 2614 days | 3% |
| Claire Hodges | 10/10 | 2619 days | 3% |
| Eversons | 8/10 | 2640 days | 3% |
| Edwin Bos | 10/10 | 2681 days | 3% |
| Joe Barnett | 10/10 | 2684 days | 3% |
| Keith Roberts | 10/10 | 2701 days | 3% |
| Samantha Brewin | 10/10 | 2712 days | 3% |
| Alyssa Tunley | 9/10 | 2715 days | 3% |
| Vanessa Stubbs | 9/10 | 2758 days | 3% |
| CARMERS | 10/10 | 2762 days | 3% |
| Anthony Brooker | 9/10 | 2772 days | 3% |
| Isabel See | 10/10 | 2795 days | 3% |
| Viola Cube | 5/10 | 2809 days | 2% |
| Jonas Heidger | 5/10 | 2830 days | 2% |
| Kirk Lyons | 10/10 | 2839 days | 3% |
| Malai Berg | 10/10 | 2847 days | 3% |
| Teo Hong Wei | 10/10 | 2861 days | 3% |
| Eileen | 10/10 | 2876 days | 3% |
| Brett King | 9/10 | 2885 days | 3% |
| Errol Iaich | 10/10 | 2887 days | 3% |
| Kimmo Kiiski | 10/10 | 2890 days | 3% |
| Janet Pentelow | 10/10 | 2907 days | 3% |
| Artemis | 10/10 | 2911 days | 3% |
| Cissy Wei | 10/10 | 2915 days | 3% |
| Laura Kudo | 10/10 | 2926 days | 3% |
| Michael Eugster | 10/10 | 2946 days | 3% |
| Fabio Flepp | 10/10 | 2952 days | 3% |
| Jesse Kruithoed | 9/10 | 2955 days | 3% |
| John Ginty | 10/10 | 2956 days | 3% |
| Rosanna Leeming | 10/10 | 2961 days | 3% |
| Colin Roberts | 8/10 | 2965 days | 3% |
| Stephanie Hesketh | 10/10 | 2974 days | 3% |
| Suzanne Richmond | 9/10 | 3005 days | 3% |
| Leonie Westerhot | 6/10 | 3022 days | 2% |
| Greg MacFire | 10/10 | 3042 days | 3% |
| David Townsend | 10/10 | 3053 days | 3% |
| Andrew Altman | 10/10 | 3067 days | 3% |
| Sheryl Hicks | 9/10 | 3072 days | 3% |
| Renee Hahnel | 10/10 | 3076 days | 3% |
| James Campbell | 10/10 | 3081 days | 3% |
| Mike Guest | 10/10 | 3085 days | 3% |
| Chris | 7/10 | 3097 days | 2% |
| Derek Drost | 8/10 | 3101 days | 2% |
| Will Hughes | 10/10 | 3155 days | 2% |
| Mikael Torres | 10/10 | 3159 days | 2% |
| Shay | 10/10 | 3189 days | 2% |
| Belinda Clarke | 10/10 | 3224 days | 2% |
| Ian anderton | 10/10 | 3226 days | 2% |
| Kate | 9/10 | 3236 days | 2% |
| María del Carmen Escandell | 10/10 | 3243 days | 2% |
| Erin Polcyn Sailer | 8/10 | 3260 days | 2% |
| Max | 10/10 | 3289 days | 2% |
| Nina Grimaldi | 10/10 | 3371 days | 2% |
| David From Switzerland | 10/10 | 3389 days | 2% |
| Valerie Wee | 7/10 | 3406 days | 2% |
| Julie | 10/10 | 3432 days | 2% |
| Paul Frost | 9/10 | 3443 days | 2% |
| Melissa Darlington | 10/10 | 3445 days | 2% |
| Peter Schultz | 10/10 | 3483 days | 2% |
| Tom Reber | 10/10 | 3511 days | 2% |
| Andreas Knipper | 10/10 | 3517 days | 2% |
| Rawiri johnston | 9/10 | 3585 days | 2% |
| melissa heng | 9/10 | 3646 days | 1% |
| Oliver Pester | 10/10 | 3660 days | 1% |
| Heather Kingston | 10/10 | 3677 days | 1% |
| Mike Gornall | 10/10 | 3677 days | 1% |
| Vincent S. | 9/10 | 3705 days | 1% |
| Jess Rose | 10/10 | 3705 days | 1% |
| Constantin D | 10/10 | 3717 days | 1% |
| Sarah Good | 10/10 | 3720 days | 1% |
| Einar Glommes | 10/10 | 3726 days | 1% |
| Chris Coomber | 10/10 | 3728 days | 1% |
| Manuela | 10/10 | 3763 days | 1% |
| Jam Boggomann | 10/10 | 3763 days | 1% |
| Fanny DeBon | 10/10 | 3765 days | 1% |
| Lorcan Lennon | 8/10 | 3778 days | 1% |
| Hubert Schmid | 10/10 | 3821 days | 1% |
| Charlee Jayne | 10/10 | 3889 days | 1% |
| Fabian Rodriguez | 8/10 | 3950 days | 1% |
| Nikolas Gut | 10/10 | 4009 days | 1% |
| Jeroen Suijlang | 10/10 | 4015 days | 1% |
| Julie Robinson | 8/10 | 4057 days | 0% |
| David Spindler | 9/10 | 4070 days | 1% |
| Gilad Itzkovitz | 9/10 | 4090 days | 0% |
| Anne and Steve Bartlett | 9/10 | 4093 days | 0% |
| Susser | 9/10 | 4094 days | 0% |
| corey young | 10/10 | 4101 days | 1% |
| Rohan Kulatunga | 10/10 | 4101 days | 1% |
| Mick Hanily | 10/10 | 4101 days | 1% |
| Wendy Wilson | 9/10 | 4101 days | 1% |
| Marc Greeve | 8/10 | 4109 days | 0% |
| Philipp Haass | 10/10 | 4110 days | 0% |
| Sally Mortensen | 8/10 | 4132 days | 0% |
| Nicholas Ng | 5/10 | 4132 days | 0% |
| Pokari | 8/10 | 4193 days | 0% |
| Sandy Goh | 9/10 | 4193 days | 0% |
| Nigel & Annie Dale | 9/10 | 4193 days | 0% |
| Team Kim&James | 10/10 | 4254 days | 0% |
| AileenandTrent | 10/10 | 4254 days | 0% |
| I & K Urquhart | 10/10 | 4254 days | 0% |
| Andrew Spooner | 10/10 | 4285 days | 0% |
| Elise Robson | 10/10 | 4315 days | 0% |
| Sven Woelk | 8/10 | 4371 days | 0% |
| Barbara Lee | 10/10 | 4376 days | 0% |
| patrick+ katerina | 10/10 | 4376 days | 0% |
| Raelene Vine | 8/10 | 4407 days | 1% |
| Veronica and Jordi | 9/10 | 4426 days | 1% |
| Michael Nolan | 10/10 | 4435 days | 1% |
| rvonroad | 10/10 | 4466 days | 1% |
| Nikki | 10/10 | 4466 days | 1% |
| Moni Sangoi | 9/10 | 4466 days | 1% |
| brian barran | 10/10 | 4466 days | 1% |
| Christian | 8/10 | 4479 days | 1% |
| Mike Edwards | 9/10 | 4482 days | 1% |
| Margaret and Derek McNeil | 10/10 | 4482 days | 1% |
| Nigel Leighton | 10/10 | 4485 days | 1% |
| James Darren Tennant | 10/10 | 4509 days | 1% |
| David | 9/10 | 4527 days | 1% |
| Paul Kelly | 9/10 | 4588 days | 1% |
| MeganG | 8/10 | 4711 days | 1% |
| ellisking13 | 10/10 | 4741 days | 1% |
| Moni01 | 10/10 | 4741 days | 1% |
| Spanspek | 10/10 | 4741 days | 1% |
| Waldo Andersen | 9/10 | 4741 days | 1% |
| Simon Rawlinson | 9/10 | 4753 days | 1% |
| Norman UK | 8/10 | 4764 days | 1% |
| Hilbert vanEssen | 9/10 | 4769 days | 1% |
| Jaroslav Gajdos | 7/10 | 4775 days | 1% |
| Siegfried Richter | 8/10 | 4782 days | 1% |
| Domroes | 9/10 | 4793 days | 1% |
| Boule_de_gomme | 10/10 | 4801 days | 1% |
| Balonno | 10/10 | 4832 days | 1% |
| dierikx | 4/10 | 4832 days | 1% |
| polzeath | 9/10 | 4832 days | 1% |
| Dorthe | 10/10 | 4864 days | 1% |
| Laura McCusker | 9/10 | 4879 days | 1% |
| techno69 | 10/10 | 4954 days | 1% |
| edmondmenzies | 10/10 | 5016 days | 1% |
| Reed Bell | 9/10 | 5077 days | 1% |
| Rjay | 10/10 | 5077 days | 1% |
| Marc Edwards | 10/10 | 5096 days | 1% |
| Lisa Milton | 10/10 | 5100 days | 1% |
| G Tulloch | 10/10 | 5101 days | 1% |
| camicb | 10/10 | 5107 days | 1% |
| B_and_F_MN | 10/10 | 5107 days | 1% |
| Sinloft | 10/10 | 5107 days | 1% |
| Gordon Agent | 10/10 | 5115 days | 1% |
| Faith Whitcraft | 9/10 | 5115 days | 1% |
| John & Lorraine | 8/10 | 5117 days | 1% |
| Peter Cade | 10/10 | 5121 days | 1% |
| Frank & Ruth | 10/10 | 5122 days | 1% |
| Richard Dudfield | 9/10 | 5124 days | 1% |
| Malcolm McLean | 9/10 | 5128 days | 1% |
| Fabrizio Consolini | 9/10 | 5129 days | 1% |
| Ben Akin-Smith | 9/10 | 5132 days | 1% |
| Kai Eppink | 10/10 | 5136 days | 1% |
| LandJ | 7/10 | 5138 days | 1% |
| Lenny Appel | 9/10 | 5139 days | 1% |
| omlo | 10/10 | 5152 days | 1% |
| John Brand | 10/10 | 5152 days | 1% |
| Ruben and Jetske | 8/10 | 5156 days | 1% |
| Sue Haward | 9/10 | 5161 days | 1% |
| Camper | 10/10 | 5289 days | 1% |
| johannaEmil | 10/10 | 5289 days | 1% |
| blue114 | 10/10 | 5319 days | 1% |
| MVGoldenDawn | 9/10 | 5319 days | 1% |
| nelliekaye | 9/10 | 5319 days | 1% |
| Mary Van | 10/10 | 5319 days | 1% |
| jbchandler | 10/10 | 5442 days | 1% |
| Stuart Smith | 10/10 | 5442 days | 1% |
| Sue S | 9/10 | 5498 days | 1% |
| Paula Martinez | 10/10 | 5506 days | 1% |
| Chris el capitan | 10/10 | 5508 days | 1% |
| Glenn Williamson | 10/10 | 5524 days | 1% |
| David Valentine | 9/10 | 5525 days | 1% |
| Lauren Roney | 10/10 | 5531 days | 1% |
| Ann Grandchamp | 9/10 | 5545 days | 1% |
| Brit_Chick | 10/10 | 5562 days | 1% |
| stacyg | 10/10 | 5562 days | 1% |
| niekv | 10/10 | 5578 days | 1% |
| martint | 10/10 | 5586 days | 1% |
| Chris Bulman | 10/10 | 5604 days | 1% |
| Ruth Kinder | 10/10 | 5654 days | 1% |
| jank | 10/10 | 5684 days | 1% |
| alanvn | 9/10 | 5706 days | 1% |
| MiepS | 9/10 | 5825 days | 1% |
| BryonyS | 10/10 | 5827 days | 1% |
| RogerW | 10/10 | 5827 days | 1% |
| NatasjaV | 9/10 | 5855 days | 1% |
| JimmyK | 9/10 | 5855 days | 1% |
| Gillian | 9/10 | 5857 days | 1% |
| VincentD | 9/10 | 5871 days | 1% |
| Hetty | 9/10 | 5879 days | 1% |
| Cate | 9/10 | 5879 days | 1% |
| Peter | 8/10 | 5880 days | 1% |
| john west | 10/10 | 5905 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Wanaka TOP 10 Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-1.35% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 59 days. However the Wanaka TOP 10 Holiday Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Wanaka TOP 10 Holiday Park experience has been adjusted for 70 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 67 | -1.29% |
| 68 | -1.31% |
| 69 | -1.33% |
| 70 | -1.35% |
| 71 | -1.37% |
| 72 | -1.39% |
| 73 | -1.41% |
| … | … |
Balancing Adjustment
0.96% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
91%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.