Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Wanaka TOP 10 Holiday Park.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
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Wanaka TOP 10 Holiday Park
Valid Reviews
251 Valid Reviews
The Wanaka TOP 10 Holiday Park experience has a total of 263 reviews. There are 251 valid reviews that are included when calculating the ranking score and 12 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 251 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 145 |
|
58% |
| 9/10 | 68 |
|
27% |
| 8/10 | 22 |
|
9% |
| 7/10 | 7 |
|
3% |
| 6/10 | 3 |
|
1% |
| 5/10 | 3 |
|
1% |
| 4/10 | 1 |
|
0% |
| 3/10 | 1 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 1 |
|
0% |
92.75% Average
The raw data average (mean) for all the Wanaka TOP 10 Holiday Park valid reviews is 92.75% and is based on 251 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
70 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 251 valid reviews, the experience has 70 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 70 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 30 |
|
43% |
| 9/10 | 27 |
|
39% |
| 8/10 | 11 |
|
16% |
| 7/10 | 1 |
|
1% |
| 6/10 | 1 |
|
1% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
92.00% Average
The raw data average (mean) for all the Wanaka TOP 10 Holiday Park face-to-face reviews is 92.00% and is based on 70 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
91.51%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Jason | 9/10 | 55 days | 100% |
| Thom S | 10/10 | 114 days | 100% |
| Carlin Struik | 6/10 | 328 days | 81% |
| Sue Stafford | 10/10 | 420 days | 91% |
| Paulo | 10/10 | 602 days | 80% |
| Les Horn | 10/10 | 633 days | 78% |
| Jack Kerouac | 6/10 | 755 days | 59% |
| Matt Olejniczak | 10/10 | 786 days | 65% |
| Steve | 10/10 | 786 days | 65% |
| Laura | 9/10 | 814 days | 62% |
| Roger Heckly | 10/10 | 845 days | 60% |
| Mil | 9/10 | 906 days | 53% |
| Rachel Wilcox | 7/10 | 967 days | 44% |
| Darrell | 10/10 | 1151 days | 31% |
| Michelle | 10/10 | 1606 days | 8% |
| Jim Henderson | 10/10 | 1667 days | 6% |
| David | 9/10 | 1789 days | 5% |
| Kelly | 9/10 | 1789 days | 5% |
| Luci | 1/10 | 1881 days | 2% |
| Colin Anderson | 10/10 | 1881 days | 5% |
| Ashleigh Lim | 7/10 | 1881 days | 5% |
| Robert Adler | 9/10 | 1881 days | 5% |
| Cam and Jem | 10/10 | 1881 days | 5% |
| Ju | 9/10 | 1910 days | 5% |
| Liz Wade | 9/10 | 1940 days | 5% |
| Leon | 9/10 | 1941 days | 5% |
| Will37 | 8/10 | 1941 days | 5% |
| Tanja Rombey | 10/10 | 1972 days | 5% |
| Elise Cook | 10/10 | 2002 days | 5% |
| Rob G | 10/10 | 2002 days | 5% |
| Slaven Clan | 10/10 | 2033 days | 5% |
| Shannon | 10/10 | 2033 days | 5% |
| Jenn | 10/10 | 2063 days | 5% |
| Andrew Hammond | 9/10 | 2063 days | 4% |
| Allegra | 10/10 | 2186 days | 4% |
| Blazey’s | 10/10 | 2275 days | 4% |
| Maretta | 10/10 | 2367 days | 4% |
| Marieke | 7/10 | 2367 days | 4% |
| Macker | 9/10 | 2367 days | 4% |
| Rob Mellor | 10/10 | 2398 days | 4% |
| helen reeve | 10/10 | 2398 days | 4% |
| Melinda Pyke | 10/10 | 2428 days | 4% |
| Scooper | 9/10 | 2428 days | 4% |
| Rebecca | 10/10 | 2490 days | 4% |
| Sue | 10/10 | 2490 days | 4% |
| J. Chiao | 10/10 | 2551 days | 4% |
| Alexandrah Swann | 9/10 | 2581 days | 3% |
| Candy | 9/10 | 2581 days | 3% |
| Manoch Poungraya | 10/10 | 2581 days | 3% |
| Wendy | 8/10 | 2581 days | 3% |
| S Becker | 9/10 | 2581 days | 3% |
| Matt | 9/10 | 2581 days | 3% |
| PATRICIA S PARKIN | 9/10 | 2612 days | 3% |
| Steve Pickard | 10/10 | 2612 days | 3% |
| Michael Bichlmeier | 3/10 | 2615 days | 2% |
| Nick Cartmell | 8/10 | 2645 days | 3% |
| Claire Hodges | 10/10 | 2650 days | 3% |
| Eversons | 8/10 | 2671 days | 3% |
| Edwin Bos | 10/10 | 2712 days | 3% |
| Joe Barnett | 10/10 | 2715 days | 3% |
| Keith Roberts | 10/10 | 2731 days | 3% |
| Samantha Brewin | 10/10 | 2743 days | 3% |
| Alyssa Tunley | 9/10 | 2746 days | 3% |
| Vanessa Stubbs | 9/10 | 2789 days | 3% |
| CARMERS | 10/10 | 2793 days | 3% |
| Anthony Brooker | 9/10 | 2803 days | 3% |
| Isabel See | 10/10 | 2826 days | 3% |
| Viola Cube | 5/10 | 2840 days | 2% |
| Jonas Heidger | 5/10 | 2861 days | 2% |
| Kirk Lyons | 10/10 | 2870 days | 3% |
| Malai Berg | 10/10 | 2878 days | 3% |
| Teo Hong Wei | 10/10 | 2892 days | 3% |
| Eileen | 10/10 | 2907 days | 3% |
| Brett King | 9/10 | 2915 days | 3% |
| Errol Iaich | 10/10 | 2918 days | 3% |
| Kimmo Kiiski | 10/10 | 2921 days | 3% |
| Janet Pentelow | 10/10 | 2938 days | 3% |
| Artemis | 10/10 | 2942 days | 3% |
| Cissy Wei | 10/10 | 2946 days | 3% |
| Laura Kudo | 10/10 | 2957 days | 3% |
| Michael Eugster | 10/10 | 2976 days | 3% |
| Fabio Flepp | 10/10 | 2983 days | 3% |
| Jesse Kruithoed | 9/10 | 2986 days | 3% |
| John Ginty | 10/10 | 2987 days | 3% |
| Rosanna Leeming | 10/10 | 2992 days | 3% |
| Colin Roberts | 8/10 | 2996 days | 3% |
| Stephanie Hesketh | 10/10 | 3004 days | 3% |
| Suzanne Richmond | 9/10 | 3035 days | 3% |
| Leonie Westerhot | 6/10 | 3053 days | 2% |
| Greg MacFire | 10/10 | 3073 days | 3% |
| David Townsend | 10/10 | 3084 days | 2% |
| Andrew Altman | 10/10 | 3098 days | 2% |
| Sheryl Hicks | 9/10 | 3103 days | 2% |
| Renee Hahnel | 10/10 | 3107 days | 2% |
| James Campbell | 10/10 | 3112 days | 2% |
| Mike Guest | 10/10 | 3116 days | 2% |
| Chris | 7/10 | 3127 days | 2% |
| Derek Drost | 8/10 | 3132 days | 2% |
| Will Hughes | 10/10 | 3186 days | 2% |
| Mikael Torres | 10/10 | 3190 days | 2% |
| Shay | 10/10 | 3220 days | 2% |
| Belinda Clarke | 10/10 | 3255 days | 2% |
| Ian anderton | 10/10 | 3257 days | 2% |
| Kate | 9/10 | 3267 days | 2% |
| María del Carmen Escandell | 10/10 | 3274 days | 2% |
| Erin Polcyn Sailer | 8/10 | 3291 days | 2% |
| Max | 10/10 | 3320 days | 2% |
| Nina Grimaldi | 10/10 | 3401 days | 2% |
| David From Switzerland | 10/10 | 3420 days | 2% |
| Valerie Wee | 7/10 | 3437 days | 2% |
| Julie | 10/10 | 3462 days | 2% |
| Paul Frost | 9/10 | 3474 days | 2% |
| Melissa Darlington | 10/10 | 3476 days | 2% |
| Peter Schultz | 10/10 | 3514 days | 2% |
| Tom Reber | 10/10 | 3542 days | 2% |
| Andreas Knipper | 10/10 | 3548 days | 2% |
| Rawiri johnston | 9/10 | 3615 days | 1% |
| melissa heng | 9/10 | 3676 days | 1% |
| Oliver Pester | 10/10 | 3691 days | 1% |
| Heather Kingston | 10/10 | 3707 days | 1% |
| Mike Gornall | 10/10 | 3707 days | 1% |
| Vincent S. | 9/10 | 3735 days | 1% |
| Jess Rose | 10/10 | 3735 days | 1% |
| Constantin D | 10/10 | 3748 days | 1% |
| Sarah Good | 10/10 | 3751 days | 1% |
| Einar Glommes | 10/10 | 3757 days | 1% |
| Chris Coomber | 10/10 | 3759 days | 1% |
| Manuela | 10/10 | 3794 days | 1% |
| Jam Boggomann | 10/10 | 3794 days | 1% |
| Fanny DeBon | 10/10 | 3796 days | 1% |
| Lorcan Lennon | 8/10 | 3809 days | 1% |
| Hubert Schmid | 10/10 | 3852 days | 1% |
| Charlee Jayne | 10/10 | 3920 days | 1% |
| Fabian Rodriguez | 8/10 | 3981 days | 1% |
| Nikolas Gut | 10/10 | 4040 days | 0% |
| Jeroen Suijlang | 10/10 | 4046 days | 0% |
| Julie Robinson | 8/10 | 4088 days | 0% |
| David Spindler | 9/10 | 4101 days | 0% |
| Gilad Itzkovitz | 9/10 | 4121 days | 0% |
| Anne and Steve Bartlett | 9/10 | 4124 days | 0% |
| Susser | 9/10 | 4125 days | 0% |
| corey young | 10/10 | 4132 days | 0% |
| Rohan Kulatunga | 10/10 | 4132 days | 0% |
| Mick Hanily | 10/10 | 4132 days | 0% |
| Wendy Wilson | 9/10 | 4132 days | 0% |
| Marc Greeve | 8/10 | 4140 days | 0% |
| Philipp Haass | 10/10 | 4141 days | 0% |
| Sally Mortensen | 8/10 | 4163 days | 0% |
| Nicholas Ng | 5/10 | 4163 days | 0% |
| Pokari | 8/10 | 4224 days | 0% |
| Sandy Goh | 9/10 | 4224 days | 0% |
| Nigel & Annie Dale | 9/10 | 4224 days | 0% |
| Team Kim&James | 10/10 | 4285 days | 0% |
| AileenandTrent | 10/10 | 4285 days | 0% |
| I & K Urquhart | 10/10 | 4285 days | 0% |
| Andrew Spooner | 10/10 | 4316 days | 0% |
| Elise Robson | 10/10 | 4346 days | 0% |
| Sven Woelk | 8/10 | 4402 days | 1% |
| Barbara Lee | 10/10 | 4407 days | 1% |
| patrick+ katerina | 10/10 | 4407 days | 1% |
| Raelene Vine | 8/10 | 4438 days | 1% |
| Veronica and Jordi | 9/10 | 4457 days | 1% |
| Michael Nolan | 10/10 | 4466 days | 1% |
| rvonroad | 10/10 | 4497 days | 1% |
| Nikki | 10/10 | 4497 days | 1% |
| Moni Sangoi | 9/10 | 4497 days | 1% |
| brian barran | 10/10 | 4497 days | 1% |
| Christian | 8/10 | 4510 days | 1% |
| Mike Edwards | 9/10 | 4513 days | 1% |
| Margaret and Derek McNeil | 10/10 | 4513 days | 1% |
| Nigel Leighton | 10/10 | 4516 days | 1% |
| James Darren Tennant | 10/10 | 4540 days | 1% |
| David | 9/10 | 4558 days | 1% |
| Paul Kelly | 9/10 | 4619 days | 1% |
| MeganG | 8/10 | 4742 days | 1% |
| ellisking13 | 10/10 | 4772 days | 1% |
| Moni01 | 10/10 | 4772 days | 1% |
| Spanspek | 10/10 | 4772 days | 1% |
| Waldo Andersen | 9/10 | 4772 days | 1% |
| Simon Rawlinson | 9/10 | 4784 days | 1% |
| Norman UK | 8/10 | 4795 days | 1% |
| Hilbert vanEssen | 9/10 | 4800 days | 1% |
| Jaroslav Gajdos | 7/10 | 4806 days | 1% |
| Siegfried Richter | 8/10 | 4813 days | 1% |
| Domroes | 9/10 | 4824 days | 1% |
| Boule_de_gomme | 10/10 | 4832 days | 1% |
| Balonno | 10/10 | 4863 days | 1% |
| dierikx | 4/10 | 4863 days | 1% |
| polzeath | 9/10 | 4863 days | 1% |
| Dorthe | 10/10 | 4895 days | 1% |
| Laura McCusker | 9/10 | 4910 days | 1% |
| techno69 | 10/10 | 4985 days | 1% |
| edmondmenzies | 10/10 | 5047 days | 1% |
| Reed Bell | 9/10 | 5108 days | 1% |
| Rjay | 10/10 | 5108 days | 1% |
| Marc Edwards | 10/10 | 5127 days | 1% |
| Lisa Milton | 10/10 | 5131 days | 1% |
| G Tulloch | 10/10 | 5132 days | 1% |
| camicb | 10/10 | 5138 days | 1% |
| B_and_F_MN | 10/10 | 5138 days | 1% |
| Sinloft | 10/10 | 5138 days | 1% |
| Gordon Agent | 10/10 | 5146 days | 1% |
| Faith Whitcraft | 9/10 | 5146 days | 1% |
| John & Lorraine | 8/10 | 5148 days | 1% |
| Peter Cade | 10/10 | 5152 days | 1% |
| Frank & Ruth | 10/10 | 5153 days | 1% |
| Richard Dudfield | 9/10 | 5155 days | 1% |
| Malcolm McLean | 9/10 | 5159 days | 1% |
| Fabrizio Consolini | 9/10 | 5160 days | 1% |
| Ben Akin-Smith | 9/10 | 5163 days | 1% |
| Kai Eppink | 10/10 | 5167 days | 1% |
| LandJ | 7/10 | 5169 days | 1% |
| Lenny Appel | 9/10 | 5170 days | 1% |
| omlo | 10/10 | 5183 days | 1% |
| John Brand | 10/10 | 5183 days | 1% |
| Ruben and Jetske | 8/10 | 5187 days | 1% |
| Sue Haward | 9/10 | 5192 days | 1% |
| Camper | 10/10 | 5320 days | 1% |
| johannaEmil | 10/10 | 5320 days | 1% |
| blue114 | 10/10 | 5350 days | 1% |
| MVGoldenDawn | 9/10 | 5350 days | 1% |
| nelliekaye | 9/10 | 5350 days | 1% |
| Mary Van | 10/10 | 5350 days | 1% |
| jbchandler | 10/10 | 5473 days | 1% |
| Stuart Smith | 10/10 | 5473 days | 1% |
| Sue S | 9/10 | 5529 days | 1% |
| Paula Martinez | 10/10 | 5537 days | 1% |
| Chris el capitan | 10/10 | 5539 days | 1% |
| Glenn Williamson | 10/10 | 5555 days | 1% |
| David Valentine | 9/10 | 5556 days | 1% |
| Lauren Roney | 10/10 | 5562 days | 1% |
| Ann Grandchamp | 9/10 | 5576 days | 1% |
| Brit_Chick | 10/10 | 5593 days | 1% |
| stacyg | 10/10 | 5593 days | 1% |
| niekv | 10/10 | 5609 days | 1% |
| martint | 10/10 | 5617 days | 1% |
| Chris Bulman | 10/10 | 5635 days | 1% |
| Ruth Kinder | 10/10 | 5685 days | 1% |
| jank | 10/10 | 5715 days | 1% |
| alanvn | 9/10 | 5737 days | 1% |
| MiepS | 9/10 | 5856 days | 1% |
| BryonyS | 10/10 | 5858 days | 1% |
| RogerW | 10/10 | 5858 days | 1% |
| NatasjaV | 9/10 | 5886 days | 1% |
| JimmyK | 9/10 | 5886 days | 1% |
| Gillian | 9/10 | 5888 days | 1% |
| VincentD | 9/10 | 5902 days | 1% |
| Hetty | 9/10 | 5910 days | 1% |
| Cate | 9/10 | 5910 days | 1% |
| Peter | 8/10 | 5911 days | 1% |
| john west | 10/10 | 5936 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Wanaka TOP 10 Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-0.44% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 73 days. However the Wanaka TOP 10 Holiday Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Wanaka TOP 10 Holiday Park experience has been adjusted for 27 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 24 | -0.39% |
| 25 | -0.41% |
| 26 | -0.42% |
| 27 | -0.44% |
| 28 | -0.45% |
| 29 | -0.47% |
| 30 | -0.49% |
| … | … |
Balancing Adjustment
0.86% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
92%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.