G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Wanaka TOP 10 Holiday Park.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
250 Valid Reviews
The Wanaka TOP 10 Holiday Park experience has a total of 262 reviews. There are 250 valid reviews that are included when calculating the ranking score and 12 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 250 valid reviews:
Rating | Count | Percentage | |
---|---|---|---|
10/10 | 145 |
|
58% |
9/10 | 67 |
|
27% |
8/10 | 22 |
|
9% |
7/10 | 7 |
|
3% |
6/10 | 3 |
|
1% |
5/10 | 3 |
|
1% |
4/10 | 1 |
|
0% |
3/10 | 1 |
|
0% |
2/10 | 0 |
|
0% |
1/10 | 1 |
|
0% |
92.76% Average
The raw data average (mean) for all the Wanaka TOP 10 Holiday Park valid reviews is 92.76% and is based on 250 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
70 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 250 valid reviews, the experience has 70 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 70 face-to-face reviews:
Rating | Count | Percentage | |
---|---|---|---|
10/10 | 30 |
|
43% |
9/10 | 27 |
|
39% |
8/10 | 11 |
|
16% |
7/10 | 1 |
|
1% |
6/10 | 1 |
|
1% |
5/10 | 0 |
|
0% |
4/10 | 0 |
|
0% |
3/10 | 0 |
|
0% |
2/10 | 0 |
|
0% |
1/10 | 0 |
|
0% |
92.00% Average
The raw data average (mean) for all the Wanaka TOP 10 Holiday Park face-to-face reviews is 92.00% and is based on 70 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
91.62%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
Reviewer | Rating | Age | Relative Weight |
---|---|---|---|
Thom S | 10/10 | 48 days | 100% |
Carlin Struik | 6/10 | 262 days | 83% |
Sue Stafford | 10/10 | 354 days | 93% |
Paulo | 10/10 | 536 days | 84% |
Les Horn | 10/10 | 567 days | 82% |
Jack Kerouac | 6/10 | 689 days | 63% |
Matt Olejniczak | 10/10 | 720 days | 71% |
Steve | 10/10 | 720 days | 71% |
Laura | 9/10 | 748 days | 67% |
Roger Heckly | 10/10 | 779 days | 65% |
Mil | 9/10 | 840 days | 59% |
Rachel Wilcox | 7/10 | 901 days | 50% |
Darrell | 10/10 | 1085 days | 36% |
Michelle | 10/10 | 1540 days | 10% |
Jim Henderson | 10/10 | 1601 days | 8% |
David | 9/10 | 1723 days | 6% |
Kelly | 9/10 | 1723 days | 6% |
Luci | 1/10 | 1815 days | 2% |
Colin Anderson | 10/10 | 1815 days | 5% |
Ashleigh Lim | 7/10 | 1815 days | 5% |
Robert Adler | 9/10 | 1815 days | 5% |
Cam and Jem | 10/10 | 1815 days | 5% |
Ju | 9/10 | 1844 days | 5% |
Liz Wade | 9/10 | 1874 days | 5% |
Leon | 9/10 | 1875 days | 5% |
Will37 | 8/10 | 1875 days | 5% |
Tanja Rombey | 10/10 | 1906 days | 5% |
Elise Cook | 10/10 | 1936 days | 5% |
Rob G | 10/10 | 1936 days | 5% |
Slaven Clan | 10/10 | 1967 days | 5% |
Shannon | 10/10 | 1967 days | 5% |
Jenn | 10/10 | 1997 days | 5% |
Andrew Hammond | 9/10 | 1997 days | 5% |
Allegra | 10/10 | 2120 days | 4% |
Blazey’s | 10/10 | 2209 days | 4% |
Maretta | 10/10 | 2301 days | 4% |
Marieke | 7/10 | 2301 days | 4% |
Macker | 9/10 | 2301 days | 4% |
Rob Mellor | 10/10 | 2332 days | 4% |
helen reeve | 10/10 | 2332 days | 4% |
Melinda Pyke | 10/10 | 2362 days | 4% |
Scooper | 9/10 | 2362 days | 4% |
Rebecca | 10/10 | 2424 days | 4% |
Sue | 10/10 | 2424 days | 4% |
J. Chiao | 10/10 | 2485 days | 4% |
Alexandrah Swann | 9/10 | 2515 days | 4% |
Candy | 9/10 | 2515 days | 4% |
Manoch Poungraya | 10/10 | 2515 days | 4% |
Wendy | 8/10 | 2515 days | 4% |
S Becker | 9/10 | 2515 days | 4% |
Matt | 9/10 | 2515 days | 4% |
PATRICIA S PARKIN | 9/10 | 2546 days | 4% |
Steve Pickard | 10/10 | 2546 days | 4% |
Michael Bichlmeier | 3/10 | 2549 days | 2% |
Nick Cartmell | 8/10 | 2579 days | 3% |
Claire Hodges | 10/10 | 2584 days | 4% |
Eversons | 8/10 | 2605 days | 3% |
Edwin Bos | 10/10 | 2646 days | 3% |
Joe Barnett | 10/10 | 2649 days | 3% |
Keith Roberts | 10/10 | 2665 days | 3% |
Samantha Brewin | 10/10 | 2677 days | 3% |
Alyssa Tunley | 9/10 | 2680 days | 3% |
Vanessa Stubbs | 9/10 | 2723 days | 3% |
CARMERS | 10/10 | 2727 days | 3% |
Anthony Brooker | 9/10 | 2737 days | 3% |
Isabel See | 10/10 | 2760 days | 3% |
Viola Cube | 5/10 | 2774 days | 2% |
Jonas Heidger | 5/10 | 2795 days | 2% |
Kirk Lyons | 10/10 | 2804 days | 3% |
Malai Berg | 10/10 | 2812 days | 3% |
Teo Hong Wei | 10/10 | 2826 days | 3% |
Eileen | 10/10 | 2841 days | 3% |
Brett King | 9/10 | 2849 days | 3% |
Errol Iaich | 10/10 | 2852 days | 3% |
Kimmo Kiiski | 10/10 | 2855 days | 3% |
Janet Pentelow | 10/10 | 2872 days | 3% |
Artemis | 10/10 | 2876 days | 3% |
Cissy Wei | 10/10 | 2880 days | 3% |
Laura Kudo | 10/10 | 2891 days | 3% |
Michael Eugster | 10/10 | 2910 days | 3% |
Fabio Flepp | 10/10 | 2917 days | 3% |
Jesse Kruithoed | 9/10 | 2920 days | 3% |
John Ginty | 10/10 | 2921 days | 3% |
Rosanna Leeming | 10/10 | 2926 days | 3% |
Colin Roberts | 8/10 | 2930 days | 3% |
Stephanie Hesketh | 10/10 | 2938 days | 3% |
Suzanne Richmond | 9/10 | 2969 days | 3% |
Leonie Westerhot | 6/10 | 2987 days | 2% |
Greg MacFire | 10/10 | 3007 days | 3% |
David Townsend | 10/10 | 3018 days | 3% |
Andrew Altman | 10/10 | 3032 days | 3% |
Sheryl Hicks | 9/10 | 3037 days | 3% |
Renee Hahnel | 10/10 | 3041 days | 3% |
James Campbell | 10/10 | 3046 days | 3% |
Mike Guest | 10/10 | 3050 days | 3% |
Chris | 7/10 | 3061 days | 2% |
Derek Drost | 8/10 | 3066 days | 3% |
Will Hughes | 10/10 | 3120 days | 2% |
Mikael Torres | 10/10 | 3124 days | 2% |
Shay | 10/10 | 3154 days | 2% |
Belinda Clarke | 10/10 | 3189 days | 2% |
Ian anderton | 10/10 | 3191 days | 2% |
Kate | 9/10 | 3201 days | 2% |
María del Carmen Escandell | 10/10 | 3208 days | 2% |
Erin Polcyn Sailer | 8/10 | 3225 days | 2% |
Max | 10/10 | 3254 days | 2% |
Nina Grimaldi | 10/10 | 3335 days | 2% |
David From Switzerland | 10/10 | 3354 days | 2% |
Valerie Wee | 7/10 | 3371 days | 2% |
Julie | 10/10 | 3396 days | 2% |
Paul Frost | 9/10 | 3408 days | 2% |
Melissa Darlington | 10/10 | 3410 days | 2% |
Peter Schultz | 10/10 | 3448 days | 2% |
Tom Reber | 10/10 | 3476 days | 2% |
Andreas Knipper | 10/10 | 3482 days | 2% |
Rawiri johnston | 9/10 | 3549 days | 2% |
melissa heng | 9/10 | 3610 days | 1% |
Oliver Pester | 10/10 | 3625 days | 1% |
Heather Kingston | 10/10 | 3641 days | 1% |
Mike Gornall | 10/10 | 3641 days | 1% |
Vincent S. | 9/10 | 3669 days | 1% |
Jess Rose | 10/10 | 3669 days | 1% |
Constantin D | 10/10 | 3682 days | 1% |
Sarah Good | 10/10 | 3685 days | 1% |
Einar Glommes | 10/10 | 3691 days | 1% |
Chris Coomber | 10/10 | 3693 days | 1% |
Manuela | 10/10 | 3728 days | 1% |
Jam Boggomann | 10/10 | 3728 days | 1% |
Fanny DeBon | 10/10 | 3730 days | 1% |
Lorcan Lennon | 8/10 | 3743 days | 1% |
Hubert Schmid | 10/10 | 3786 days | 1% |
Charlee Jayne | 10/10 | 3854 days | 1% |
Fabian Rodriguez | 8/10 | 3915 days | 1% |
Nikolas Gut | 10/10 | 3974 days | 1% |
Jeroen Suijlang | 10/10 | 3980 days | 1% |
Julie Robinson | 8/10 | 4022 days | 1% |
David Spindler | 9/10 | 4035 days | 1% |
Gilad Itzkovitz | 9/10 | 4055 days | 0% |
Anne and Steve Bartlett | 9/10 | 4058 days | 0% |
Susser | 9/10 | 4059 days | 0% |
corey young | 10/10 | 4066 days | 1% |
Rohan Kulatunga | 10/10 | 4066 days | 1% |
Mick Hanily | 10/10 | 4066 days | 1% |
Wendy Wilson | 9/10 | 4066 days | 1% |
Marc Greeve | 8/10 | 4074 days | 0% |
Philipp Haass | 10/10 | 4075 days | 0% |
Sally Mortensen | 8/10 | 4097 days | 1% |
Nicholas Ng | 5/10 | 4097 days | 0% |
Pokari | 8/10 | 4158 days | 0% |
Sandy Goh | 9/10 | 4158 days | 0% |
Nigel & Annie Dale | 9/10 | 4158 days | 0% |
Team Kim&James | 10/10 | 4219 days | 0% |
AileenandTrent | 10/10 | 4219 days | 0% |
I & K Urquhart | 10/10 | 4219 days | 0% |
Andrew Spooner | 10/10 | 4250 days | 0% |
Elise Robson | 10/10 | 4280 days | 0% |
Sven Woelk | 8/10 | 4336 days | 0% |
Barbara Lee | 10/10 | 4341 days | 0% |
patrick+ katerina | 10/10 | 4341 days | 0% |
Raelene Vine | 8/10 | 4372 days | 0% |
Veronica and Jordi | 9/10 | 4391 days | 1% |
Michael Nolan | 10/10 | 4400 days | 1% |
rvonroad | 10/10 | 4431 days | 1% |
Nikki | 10/10 | 4431 days | 1% |
Moni Sangoi | 9/10 | 4431 days | 1% |
brian barran | 10/10 | 4431 days | 1% |
Christian | 8/10 | 4444 days | 1% |
Mike Edwards | 9/10 | 4447 days | 1% |
Margaret and Derek McNeil | 10/10 | 4447 days | 1% |
Nigel Leighton | 10/10 | 4450 days | 1% |
James Darren Tennant | 10/10 | 4474 days | 1% |
David | 9/10 | 4492 days | 1% |
Paul Kelly | 9/10 | 4553 days | 1% |
MeganG | 8/10 | 4676 days | 1% |
ellisking13 | 10/10 | 4706 days | 1% |
Moni01 | 10/10 | 4706 days | 1% |
Spanspek | 10/10 | 4706 days | 1% |
Waldo Andersen | 9/10 | 4706 days | 1% |
Simon Rawlinson | 9/10 | 4718 days | 1% |
Norman UK | 8/10 | 4729 days | 1% |
Hilbert vanEssen | 9/10 | 4734 days | 1% |
Jaroslav Gajdos | 7/10 | 4740 days | 1% |
Siegfried Richter | 8/10 | 4747 days | 1% |
Domroes | 9/10 | 4758 days | 1% |
Boule_de_gomme | 10/10 | 4766 days | 1% |
Balonno | 10/10 | 4797 days | 1% |
dierikx | 4/10 | 4797 days | 1% |
polzeath | 9/10 | 4797 days | 1% |
Dorthe | 10/10 | 4829 days | 1% |
Laura McCusker | 9/10 | 4844 days | 1% |
techno69 | 10/10 | 4919 days | 1% |
edmondmenzies | 10/10 | 4981 days | 1% |
Reed Bell | 9/10 | 5042 days | 1% |
Rjay | 10/10 | 5042 days | 1% |
Marc Edwards | 10/10 | 5061 days | 1% |
Lisa Milton | 10/10 | 5065 days | 1% |
G Tulloch | 10/10 | 5066 days | 1% |
camicb | 10/10 | 5072 days | 1% |
B_and_F_MN | 10/10 | 5072 days | 1% |
Sinloft | 10/10 | 5072 days | 1% |
Gordon Agent | 10/10 | 5080 days | 1% |
Faith Whitcraft | 9/10 | 5080 days | 1% |
John & Lorraine | 8/10 | 5082 days | 1% |
Peter Cade | 10/10 | 5086 days | 1% |
Frank & Ruth | 10/10 | 5087 days | 1% |
Richard Dudfield | 9/10 | 5089 days | 1% |
Malcolm McLean | 9/10 | 5093 days | 1% |
Fabrizio Consolini | 9/10 | 5094 days | 1% |
Ben Akin-Smith | 9/10 | 5097 days | 1% |
Kai Eppink | 10/10 | 5101 days | 1% |
LandJ | 7/10 | 5103 days | 1% |
Lenny Appel | 9/10 | 5104 days | 1% |
omlo | 10/10 | 5117 days | 1% |
John Brand | 10/10 | 5117 days | 1% |
Ruben and Jetske | 8/10 | 5121 days | 1% |
Sue Haward | 9/10 | 5126 days | 1% |
Camper | 10/10 | 5254 days | 1% |
johannaEmil | 10/10 | 5254 days | 1% |
blue114 | 10/10 | 5284 days | 1% |
MVGoldenDawn | 9/10 | 5284 days | 1% |
nelliekaye | 9/10 | 5284 days | 1% |
Mary Van | 10/10 | 5284 days | 1% |
jbchandler | 10/10 | 5407 days | 1% |
Stuart Smith | 10/10 | 5407 days | 1% |
Sue S | 9/10 | 5463 days | 1% |
Paula Martinez | 10/10 | 5471 days | 1% |
Chris el capitan | 10/10 | 5473 days | 1% |
Glenn Williamson | 10/10 | 5489 days | 1% |
David Valentine | 9/10 | 5490 days | 1% |
Lauren Roney | 10/10 | 5496 days | 1% |
Ann Grandchamp | 9/10 | 5510 days | 1% |
Brit_Chick | 10/10 | 5527 days | 1% |
stacyg | 10/10 | 5527 days | 1% |
niekv | 10/10 | 5543 days | 1% |
martint | 10/10 | 5551 days | 1% |
Chris Bulman | 10/10 | 5569 days | 1% |
Ruth Kinder | 10/10 | 5619 days | 1% |
jank | 10/10 | 5649 days | 1% |
alanvn | 9/10 | 5671 days | 1% |
MiepS | 9/10 | 5790 days | 1% |
BryonyS | 10/10 | 5792 days | 1% |
RogerW | 10/10 | 5792 days | 1% |
NatasjaV | 9/10 | 5820 days | 1% |
JimmyK | 9/10 | 5820 days | 1% |
Gillian | 9/10 | 5822 days | 1% |
VincentD | 9/10 | 5836 days | 1% |
Hetty | 9/10 | 5844 days | 1% |
Cate | 9/10 | 5844 days | 1% |
Peter | 8/10 | 5845 days | 1% |
john west | 10/10 | 5870 days | 1% |
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Wanaka TOP 10 Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.
-0.73% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 53 days. However the Wanaka TOP 10 Holiday Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Wanaka TOP 10 Holiday Park experience has been adjusted for 35 days. Adjustments are according to the following table.
Days | Adjustment |
---|---|
… | … |
32 | -0.66% |
33 | -0.68% |
34 | -0.71% |
35 | -0.73% |
36 | -0.75% |
37 | -0.77% |
38 | -0.79% |
… | … |
0.88% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
92%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.