G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Wanaka TOP 10 Holiday Park.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

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Cymen Crick's avatar

Cymen Crick

Rankers Owner

Wanaka TOP 10 Holiday Park

Valid Reviews

250 Valid Reviews

The Wanaka TOP 10 Holiday Park experience has a total of 262 reviews. There are 250 valid reviews that are included when calculating the ranking score and 12 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 250 valid reviews:

Rating Count Percentage
10/10 145
58%
9/10 67
27%
8/10 22
9%
7/10 7
3%
6/10 3
1%
5/10 3
1%
4/10 1
0%
3/10 1
0%
2/10 0
0%
1/10 1
0%

92.76% Average

The raw data average (mean) for all the Wanaka TOP 10 Holiday Park valid reviews is 92.76% and is based on 250 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

70 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 250 valid reviews, the experience has 70 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 70 face-to-face reviews:

Rating Count Percentage
10/10 30
43%
9/10 27
39%
8/10 11
16%
7/10 1
1%
6/10 1
1%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

92.00% Average

The raw data average (mean) for all the Wanaka TOP 10 Holiday Park face-to-face reviews is 92.00% and is based on 70 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

91.62%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Thom S 10/10 48 days 100%
Carlin Struik 6/10 262 days 83%
Sue Stafford 10/10 354 days 93%
Paulo 10/10 536 days 84%
Les Horn 10/10 567 days 82%
Jack Kerouac 6/10 689 days 63%
Matt Olejniczak 10/10 720 days 71%
Steve 10/10 720 days 71%
Laura 9/10 748 days 67%
Roger Heckly 10/10 779 days 65%
Mil 9/10 840 days 59%
Rachel Wilcox 7/10 901 days 50%
Darrell 10/10 1085 days 36%
Michelle 10/10 1540 days 10%
Jim Henderson 10/10 1601 days 8%
David 9/10 1723 days 6%
Kelly 9/10 1723 days 6%
Luci 1/10 1815 days 2%
Colin Anderson 10/10 1815 days 5%
Ashleigh Lim 7/10 1815 days 5%
Robert Adler 9/10 1815 days 5%
Cam and Jem 10/10 1815 days 5%
Ju 9/10 1844 days 5%
Liz Wade 9/10 1874 days 5%
Leon 9/10 1875 days 5%
Will37 8/10 1875 days 5%
Tanja Rombey 10/10 1906 days 5%
Elise Cook 10/10 1936 days 5%
Rob G 10/10 1936 days 5%
Slaven Clan 10/10 1967 days 5%
Shannon 10/10 1967 days 5%
Jenn 10/10 1997 days 5%
Andrew Hammond 9/10 1997 days 5%
Allegra 10/10 2120 days 4%
Blazey’s 10/10 2209 days 4%
Maretta 10/10 2301 days 4%
Marieke 7/10 2301 days 4%
Macker 9/10 2301 days 4%
Rob Mellor 10/10 2332 days 4%
helen reeve 10/10 2332 days 4%
Melinda Pyke 10/10 2362 days 4%
Scooper 9/10 2362 days 4%
Rebecca 10/10 2424 days 4%
Sue 10/10 2424 days 4%
J. Chiao 10/10 2485 days 4%
Alexandrah Swann 9/10 2515 days 4%
Candy 9/10 2515 days 4%
Manoch Poungraya 10/10 2515 days 4%
Wendy 8/10 2515 days 4%
S Becker 9/10 2515 days 4%
Matt 9/10 2515 days 4%
PATRICIA S PARKIN 9/10 2546 days 4%
Steve Pickard 10/10 2546 days 4%
Michael Bichlmeier 3/10 2549 days 2%
Nick Cartmell 8/10 2579 days 3%
Claire Hodges 10/10 2584 days 4%
Eversons 8/10 2605 days 3%
Edwin Bos 10/10 2646 days 3%
Joe Barnett 10/10 2649 days 3%
Keith Roberts 10/10 2665 days 3%
Samantha Brewin 10/10 2677 days 3%
Alyssa Tunley 9/10 2680 days 3%
Vanessa Stubbs 9/10 2723 days 3%
CARMERS 10/10 2727 days 3%
Anthony Brooker 9/10 2737 days 3%
Isabel See 10/10 2760 days 3%
Viola Cube 5/10 2774 days 2%
Jonas Heidger 5/10 2795 days 2%
Kirk Lyons 10/10 2804 days 3%
Malai Berg 10/10 2812 days 3%
Teo Hong Wei 10/10 2826 days 3%
Eileen 10/10 2841 days 3%
Brett King 9/10 2849 days 3%
Errol Iaich 10/10 2852 days 3%
Kimmo Kiiski 10/10 2855 days 3%
Janet Pentelow 10/10 2872 days 3%
Artemis 10/10 2876 days 3%
Cissy Wei 10/10 2880 days 3%
Laura Kudo 10/10 2891 days 3%
Michael Eugster 10/10 2910 days 3%
Fabio Flepp 10/10 2917 days 3%
Jesse Kruithoed 9/10 2920 days 3%
John Ginty 10/10 2921 days 3%
Rosanna Leeming 10/10 2926 days 3%
Colin Roberts 8/10 2930 days 3%
Stephanie Hesketh 10/10 2938 days 3%
Suzanne Richmond 9/10 2969 days 3%
Leonie Westerhot 6/10 2987 days 2%
Greg MacFire 10/10 3007 days 3%
David Townsend 10/10 3018 days 3%
Andrew Altman 10/10 3032 days 3%
Sheryl Hicks 9/10 3037 days 3%
Renee Hahnel 10/10 3041 days 3%
James Campbell 10/10 3046 days 3%
Mike Guest 10/10 3050 days 3%
Chris 7/10 3061 days 2%
Derek Drost 8/10 3066 days 3%
Will Hughes 10/10 3120 days 2%
Mikael Torres 10/10 3124 days 2%
Shay 10/10 3154 days 2%
Belinda Clarke 10/10 3189 days 2%
Ian anderton 10/10 3191 days 2%
Kate 9/10 3201 days 2%
María del Carmen Escandell 10/10 3208 days 2%
Erin Polcyn Sailer 8/10 3225 days 2%
Max 10/10 3254 days 2%
Nina Grimaldi 10/10 3335 days 2%
David From Switzerland 10/10 3354 days 2%
Valerie Wee 7/10 3371 days 2%
Julie 10/10 3396 days 2%
Paul Frost 9/10 3408 days 2%
Melissa Darlington 10/10 3410 days 2%
Peter Schultz 10/10 3448 days 2%
Tom Reber 10/10 3476 days 2%
Andreas Knipper 10/10 3482 days 2%
Rawiri johnston 9/10 3549 days 2%
melissa heng 9/10 3610 days 1%
Oliver Pester 10/10 3625 days 1%
Heather Kingston 10/10 3641 days 1%
Mike Gornall 10/10 3641 days 1%
Vincent S. 9/10 3669 days 1%
Jess Rose 10/10 3669 days 1%
Constantin D 10/10 3682 days 1%
Sarah Good 10/10 3685 days 1%
Einar Glommes 10/10 3691 days 1%
Chris Coomber 10/10 3693 days 1%
Manuela 10/10 3728 days 1%
Jam Boggomann 10/10 3728 days 1%
Fanny DeBon 10/10 3730 days 1%
Lorcan Lennon 8/10 3743 days 1%
Hubert Schmid 10/10 3786 days 1%
Charlee Jayne 10/10 3854 days 1%
Fabian Rodriguez 8/10 3915 days 1%
Nikolas Gut 10/10 3974 days 1%
Jeroen Suijlang 10/10 3980 days 1%
Julie Robinson 8/10 4022 days 1%
David Spindler 9/10 4035 days 1%
Gilad Itzkovitz 9/10 4055 days 0%
Anne and Steve Bartlett 9/10 4058 days 0%
Susser 9/10 4059 days 0%
corey young 10/10 4066 days 1%
Rohan Kulatunga 10/10 4066 days 1%
Mick Hanily 10/10 4066 days 1%
Wendy Wilson 9/10 4066 days 1%
Marc Greeve 8/10 4074 days 0%
Philipp Haass 10/10 4075 days 0%
Sally Mortensen 8/10 4097 days 1%
Nicholas Ng 5/10 4097 days 0%
Pokari 8/10 4158 days 0%
Sandy Goh 9/10 4158 days 0%
Nigel & Annie Dale 9/10 4158 days 0%
Team Kim&James 10/10 4219 days 0%
AileenandTrent 10/10 4219 days 0%
I & K Urquhart 10/10 4219 days 0%
Andrew Spooner 10/10 4250 days 0%
Elise Robson 10/10 4280 days 0%
Sven Woelk 8/10 4336 days 0%
Barbara Lee 10/10 4341 days 0%
patrick+ katerina 10/10 4341 days 0%
Raelene Vine 8/10 4372 days 0%
Veronica and Jordi 9/10 4391 days 1%
Michael Nolan 10/10 4400 days 1%
rvonroad 10/10 4431 days 1%
Nikki 10/10 4431 days 1%
Moni Sangoi 9/10 4431 days 1%
brian barran 10/10 4431 days 1%
Christian 8/10 4444 days 1%
Mike Edwards 9/10 4447 days 1%
Margaret and Derek McNeil 10/10 4447 days 1%
Nigel Leighton 10/10 4450 days 1%
James Darren Tennant 10/10 4474 days 1%
David 9/10 4492 days 1%
Paul Kelly 9/10 4553 days 1%
MeganG 8/10 4676 days 1%
ellisking13 10/10 4706 days 1%
Moni01 10/10 4706 days 1%
Spanspek 10/10 4706 days 1%
Waldo Andersen 9/10 4706 days 1%
Simon Rawlinson 9/10 4718 days 1%
Norman UK 8/10 4729 days 1%
Hilbert vanEssen 9/10 4734 days 1%
Jaroslav Gajdos 7/10 4740 days 1%
Siegfried Richter 8/10 4747 days 1%
Domroes 9/10 4758 days 1%
Boule_de_gomme 10/10 4766 days 1%
Balonno 10/10 4797 days 1%
dierikx 4/10 4797 days 1%
polzeath 9/10 4797 days 1%
Dorthe 10/10 4829 days 1%
Laura McCusker 9/10 4844 days 1%
techno69 10/10 4919 days 1%
edmondmenzies 10/10 4981 days 1%
Reed Bell 9/10 5042 days 1%
Rjay 10/10 5042 days 1%
Marc Edwards 10/10 5061 days 1%
Lisa Milton 10/10 5065 days 1%
G Tulloch 10/10 5066 days 1%
camicb 10/10 5072 days 1%
B_and_F_MN 10/10 5072 days 1%
Sinloft 10/10 5072 days 1%
Gordon Agent 10/10 5080 days 1%
Faith Whitcraft 9/10 5080 days 1%
John & Lorraine 8/10 5082 days 1%
Peter Cade 10/10 5086 days 1%
Frank & Ruth 10/10 5087 days 1%
Richard Dudfield 9/10 5089 days 1%
Malcolm McLean 9/10 5093 days 1%
Fabrizio Consolini 9/10 5094 days 1%
Ben Akin-Smith 9/10 5097 days 1%
Kai Eppink 10/10 5101 days 1%
LandJ 7/10 5103 days 1%
Lenny Appel 9/10 5104 days 1%
omlo 10/10 5117 days 1%
John Brand 10/10 5117 days 1%
Ruben and Jetske 8/10 5121 days 1%
Sue Haward 9/10 5126 days 1%
Camper 10/10 5254 days 1%
johannaEmil 10/10 5254 days 1%
blue114 10/10 5284 days 1%
MVGoldenDawn 9/10 5284 days 1%
nelliekaye 9/10 5284 days 1%
Mary Van 10/10 5284 days 1%
jbchandler 10/10 5407 days 1%
Stuart Smith 10/10 5407 days 1%
Sue S 9/10 5463 days 1%
Paula Martinez 10/10 5471 days 1%
Chris el capitan 10/10 5473 days 1%
Glenn Williamson 10/10 5489 days 1%
David Valentine 9/10 5490 days 1%
Lauren Roney 10/10 5496 days 1%
Ann Grandchamp 9/10 5510 days 1%
Brit_Chick 10/10 5527 days 1%
stacyg 10/10 5527 days 1%
niekv 10/10 5543 days 1%
martint 10/10 5551 days 1%
Chris Bulman 10/10 5569 days 1%
Ruth Kinder 10/10 5619 days 1%
jank 10/10 5649 days 1%
alanvn 9/10 5671 days 1%
MiepS 9/10 5790 days 1%
BryonyS 10/10 5792 days 1%
RogerW 10/10 5792 days 1%
NatasjaV 9/10 5820 days 1%
JimmyK 9/10 5820 days 1%
Gillian 9/10 5822 days 1%
VincentD 9/10 5836 days 1%
Hetty 9/10 5844 days 1%
Cate 9/10 5844 days 1%
Peter 8/10 5845 days 1%
john west 10/10 5870 days 1%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Wanaka TOP 10 Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-0.73% Adjustment

There may be an adjustment if this experience hasn't received any reviews within the last 53 days. However the Wanaka TOP 10 Holiday Park experience does not meet the criteria for any adjustment.

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.

The Wanaka TOP 10 Holiday Park experience has been adjusted for 35 days. Adjustments are according to the following table.

Days Adjustment
32 -0.66%
33 -0.68%
34 -0.71%
35 -0.73%
36 -0.75%
37 -0.77%
38 -0.79%

Balancing Adjustment

0.88% Adjustment

Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.

You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.

We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.

Final Ranking Score

92%

The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.