Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Wanaka TOP 10 Holiday Park.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Wanaka TOP 10 Holiday Park
Valid Reviews
249 Valid Reviews
The Wanaka TOP 10 Holiday Park experience has a total of 261 reviews. There are 249 valid reviews that are included when calculating the ranking score and 12 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 249 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 144 |
|
58% |
| 9/10 | 67 |
|
27% |
| 8/10 | 22 |
|
9% |
| 7/10 | 7 |
|
3% |
| 6/10 | 3 |
|
1% |
| 5/10 | 3 |
|
1% |
| 4/10 | 1 |
|
0% |
| 3/10 | 1 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 1 |
|
0% |
92.73% Average
The raw data average (mean) for all the Wanaka TOP 10 Holiday Park valid reviews is 92.73% and is based on 249 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
70 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 249 valid reviews, the experience has 70 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 70 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 30 |
|
43% |
| 9/10 | 27 |
|
39% |
| 8/10 | 11 |
|
16% |
| 7/10 | 1 |
|
1% |
| 6/10 | 1 |
|
1% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
92.00% Average
The raw data average (mean) for all the Wanaka TOP 10 Holiday Park face-to-face reviews is 92.00% and is based on 70 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
90.99%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Carlin Struik | 6/10 | 171 days | 88% |
| Sue Stafford | 10/10 | 263 days | 100% |
| Paulo | 10/10 | 445 days | 92% |
| Les Horn | 10/10 | 476 days | 91% |
| Jack Kerouac | 6/10 | 598 days | 71% |
| Matt Olejniczak | 10/10 | 629 days | 81% |
| Steve | 10/10 | 629 days | 81% |
| Laura | 9/10 | 657 days | 78% |
| Roger Heckly | 10/10 | 688 days | 76% |
| Mil | 9/10 | 749 days | 70% |
| Rachel Wilcox | 7/10 | 810 days | 61% |
| Darrell | 10/10 | 994 days | 46% |
| Michelle | 10/10 | 1449 days | 14% |
| Jim Henderson | 10/10 | 1510 days | 11% |
| David | 9/10 | 1632 days | 7% |
| Kelly | 9/10 | 1632 days | 7% |
| Luci | 1/10 | 1724 days | 2% |
| Colin Anderson | 10/10 | 1724 days | 6% |
| Ashleigh Lim | 7/10 | 1724 days | 5% |
| Robert Adler | 9/10 | 1724 days | 6% |
| Cam and Jem | 10/10 | 1724 days | 6% |
| Ju | 9/10 | 1753 days | 5% |
| Liz Wade | 9/10 | 1784 days | 5% |
| Leon | 9/10 | 1784 days | 5% |
| Will37 | 8/10 | 1784 days | 5% |
| Tanja Rombey | 10/10 | 1815 days | 5% |
| Elise Cook | 10/10 | 1845 days | 5% |
| Rob G | 10/10 | 1845 days | 5% |
| Slaven Clan | 10/10 | 1876 days | 5% |
| Shannon | 10/10 | 1876 days | 5% |
| Jenn | 10/10 | 1906 days | 5% |
| Andrew Hammond | 9/10 | 1906 days | 5% |
| Allegra | 10/10 | 2029 days | 5% |
| Blazey’s | 10/10 | 2118 days | 5% |
| Maretta | 10/10 | 2210 days | 4% |
| Marieke | 7/10 | 2210 days | 4% |
| Macker | 9/10 | 2210 days | 4% |
| Rob Mellor | 10/10 | 2241 days | 4% |
| helen reeve | 10/10 | 2241 days | 4% |
| Melinda Pyke | 10/10 | 2271 days | 4% |
| Scooper | 9/10 | 2271 days | 4% |
| Rebecca | 10/10 | 2333 days | 4% |
| Sue | 10/10 | 2333 days | 4% |
| J. Chiao | 10/10 | 2394 days | 4% |
| Alexandrah Swann | 9/10 | 2424 days | 4% |
| Candy | 9/10 | 2424 days | 4% |
| Manoch Poungraya | 10/10 | 2424 days | 4% |
| Wendy | 8/10 | 2424 days | 4% |
| S Becker | 9/10 | 2424 days | 4% |
| Matt | 9/10 | 2424 days | 4% |
| PATRICIA S PARKIN | 9/10 | 2455 days | 4% |
| Steve Pickard | 10/10 | 2455 days | 4% |
| Michael Bichlmeier | 3/10 | 2458 days | 2% |
| Nick Cartmell | 8/10 | 2488 days | 3% |
| Claire Hodges | 10/10 | 2493 days | 4% |
| Eversons | 8/10 | 2514 days | 4% |
| Edwin Bos | 10/10 | 2555 days | 4% |
| Joe Barnett | 10/10 | 2558 days | 4% |
| Keith Roberts | 10/10 | 2575 days | 4% |
| Samantha Brewin | 10/10 | 2586 days | 4% |
| Alyssa Tunley | 9/10 | 2589 days | 4% |
| Vanessa Stubbs | 9/10 | 2632 days | 3% |
| CARMERS | 10/10 | 2636 days | 4% |
| Anthony Brooker | 9/10 | 2646 days | 3% |
| Isabel See | 10/10 | 2669 days | 3% |
| Viola Cube | 5/10 | 2683 days | 3% |
| Jonas Heidger | 5/10 | 2704 days | 3% |
| Kirk Lyons | 10/10 | 2713 days | 3% |
| Malai Berg | 10/10 | 2721 days | 3% |
| Teo Hong Wei | 10/10 | 2735 days | 3% |
| Eileen | 10/10 | 2750 days | 3% |
| Brett King | 9/10 | 2759 days | 3% |
| Errol Iaich | 10/10 | 2761 days | 3% |
| Kimmo Kiiski | 10/10 | 2764 days | 3% |
| Janet Pentelow | 10/10 | 2781 days | 3% |
| Artemis | 10/10 | 2785 days | 3% |
| Cissy Wei | 10/10 | 2789 days | 3% |
| Laura Kudo | 10/10 | 2800 days | 3% |
| Michael Eugster | 10/10 | 2820 days | 3% |
| Fabio Flepp | 10/10 | 2826 days | 3% |
| Jesse Kruithoed | 9/10 | 2829 days | 3% |
| John Ginty | 10/10 | 2830 days | 3% |
| Rosanna Leeming | 10/10 | 2835 days | 3% |
| Colin Roberts | 8/10 | 2839 days | 3% |
| Stephanie Hesketh | 10/10 | 2848 days | 3% |
| Suzanne Richmond | 9/10 | 2879 days | 3% |
| Leonie Westerhot | 6/10 | 2896 days | 2% |
| Greg MacFire | 10/10 | 2916 days | 3% |
| David Townsend | 10/10 | 2927 days | 3% |
| Andrew Altman | 10/10 | 2941 days | 3% |
| Sheryl Hicks | 9/10 | 2946 days | 3% |
| Renee Hahnel | 10/10 | 2950 days | 3% |
| James Campbell | 10/10 | 2955 days | 3% |
| Mike Guest | 10/10 | 2959 days | 3% |
| Chris | 7/10 | 2971 days | 3% |
| Derek Drost | 8/10 | 2975 days | 3% |
| Will Hughes | 10/10 | 3029 days | 3% |
| Mikael Torres | 10/10 | 3033 days | 3% |
| Shay | 10/10 | 3063 days | 3% |
| Belinda Clarke | 10/10 | 3098 days | 3% |
| Ian anderton | 10/10 | 3100 days | 3% |
| Kate | 9/10 | 3110 days | 3% |
| María del Carmen Escandell | 10/10 | 3117 days | 3% |
| Erin Polcyn Sailer | 8/10 | 3134 days | 2% |
| Max | 10/10 | 3163 days | 2% |
| Nina Grimaldi | 10/10 | 3245 days | 2% |
| David From Switzerland | 10/10 | 3263 days | 2% |
| Valerie Wee | 7/10 | 3280 days | 2% |
| Julie | 10/10 | 3306 days | 2% |
| Paul Frost | 9/10 | 3317 days | 2% |
| Melissa Darlington | 10/10 | 3319 days | 2% |
| Peter Schultz | 10/10 | 3357 days | 2% |
| Tom Reber | 10/10 | 3385 days | 2% |
| Andreas Knipper | 10/10 | 3391 days | 2% |
| Rawiri johnston | 9/10 | 3459 days | 2% |
| melissa heng | 9/10 | 3520 days | 2% |
| Oliver Pester | 10/10 | 3534 days | 2% |
| Heather Kingston | 10/10 | 3551 days | 2% |
| Mike Gornall | 10/10 | 3551 days | 2% |
| Vincent S. | 9/10 | 3579 days | 2% |
| Jess Rose | 10/10 | 3579 days | 2% |
| Constantin D | 10/10 | 3591 days | 2% |
| Sarah Good | 10/10 | 3594 days | 2% |
| Einar Glommes | 10/10 | 3600 days | 2% |
| Chris Coomber | 10/10 | 3602 days | 2% |
| Manuela | 10/10 | 3637 days | 1% |
| Jam Boggomann | 10/10 | 3637 days | 1% |
| Fanny DeBon | 10/10 | 3639 days | 1% |
| Lorcan Lennon | 8/10 | 3652 days | 1% |
| Hubert Schmid | 10/10 | 3695 days | 1% |
| Charlee Jayne | 10/10 | 3763 days | 1% |
| Fabian Rodriguez | 8/10 | 3824 days | 1% |
| Nikolas Gut | 10/10 | 3883 days | 1% |
| Jeroen Suijlang | 10/10 | 3889 days | 1% |
| Julie Robinson | 8/10 | 3931 days | 1% |
| David Spindler | 9/10 | 3944 days | 1% |
| Gilad Itzkovitz | 9/10 | 3964 days | 1% |
| Anne and Steve Bartlett | 9/10 | 3967 days | 1% |
| Susser | 9/10 | 3968 days | 1% |
| corey young | 10/10 | 3975 days | 1% |
| Rohan Kulatunga | 10/10 | 3975 days | 1% |
| Mick Hanily | 10/10 | 3975 days | 1% |
| Wendy Wilson | 9/10 | 3975 days | 1% |
| Marc Greeve | 8/10 | 3983 days | 1% |
| Philipp Haass | 10/10 | 3984 days | 1% |
| Sally Mortensen | 8/10 | 4006 days | 1% |
| Nicholas Ng | 5/10 | 4006 days | 1% |
| Pokari | 8/10 | 4067 days | 1% |
| Sandy Goh | 9/10 | 4067 days | 1% |
| Nigel & Annie Dale | 9/10 | 4067 days | 1% |
| Team Kim&James | 10/10 | 4128 days | 0% |
| AileenandTrent | 10/10 | 4128 days | 0% |
| I & K Urquhart | 10/10 | 4128 days | 0% |
| Andrew Spooner | 10/10 | 4159 days | 0% |
| Elise Robson | 10/10 | 4189 days | 0% |
| Sven Woelk | 8/10 | 4245 days | 0% |
| Barbara Lee | 10/10 | 4250 days | 0% |
| patrick+ katerina | 10/10 | 4250 days | 0% |
| Raelene Vine | 8/10 | 4281 days | 0% |
| Veronica and Jordi | 9/10 | 4300 days | 0% |
| Michael Nolan | 10/10 | 4309 days | 0% |
| rvonroad | 10/10 | 4340 days | 0% |
| Nikki | 10/10 | 4340 days | 0% |
| Moni Sangoi | 9/10 | 4340 days | 0% |
| brian barran | 10/10 | 4340 days | 0% |
| Christian | 8/10 | 4353 days | 0% |
| Mike Edwards | 9/10 | 4356 days | 0% |
| Margaret and Derek McNeil | 10/10 | 4356 days | 0% |
| Nigel Leighton | 10/10 | 4359 days | 0% |
| James Darren Tennant | 10/10 | 4383 days | 1% |
| David | 9/10 | 4401 days | 1% |
| Paul Kelly | 9/10 | 4462 days | 1% |
| MeganG | 8/10 | 4585 days | 1% |
| ellisking13 | 10/10 | 4615 days | 1% |
| Moni01 | 10/10 | 4615 days | 1% |
| Spanspek | 10/10 | 4615 days | 1% |
| Waldo Andersen | 9/10 | 4615 days | 1% |
| Simon Rawlinson | 9/10 | 4627 days | 1% |
| Norman UK | 8/10 | 4638 days | 1% |
| Hilbert vanEssen | 9/10 | 4643 days | 1% |
| Jaroslav Gajdos | 7/10 | 4649 days | 1% |
| Siegfried Richter | 8/10 | 4656 days | 1% |
| Domroes | 9/10 | 4667 days | 1% |
| Boule_de_gomme | 10/10 | 4675 days | 1% |
| Balonno | 10/10 | 4706 days | 1% |
| dierikx | 4/10 | 4706 days | 1% |
| polzeath | 9/10 | 4706 days | 1% |
| Dorthe | 10/10 | 4738 days | 1% |
| Laura McCusker | 9/10 | 4753 days | 1% |
| techno69 | 10/10 | 4828 days | 1% |
| edmondmenzies | 10/10 | 4890 days | 1% |
| Reed Bell | 9/10 | 4951 days | 1% |
| Rjay | 10/10 | 4951 days | 1% |
| Marc Edwards | 10/10 | 4970 days | 1% |
| Lisa Milton | 10/10 | 4974 days | 1% |
| G Tulloch | 10/10 | 4975 days | 1% |
| camicb | 10/10 | 4981 days | 1% |
| B_and_F_MN | 10/10 | 4981 days | 1% |
| Sinloft | 10/10 | 4981 days | 1% |
| Gordon Agent | 10/10 | 4989 days | 1% |
| Faith Whitcraft | 9/10 | 4989 days | 1% |
| John & Lorraine | 8/10 | 4991 days | 1% |
| Peter Cade | 10/10 | 4995 days | 1% |
| Frank & Ruth | 10/10 | 4996 days | 1% |
| Richard Dudfield | 9/10 | 4998 days | 1% |
| Malcolm McLean | 9/10 | 5002 days | 1% |
| Fabrizio Consolini | 9/10 | 5003 days | 1% |
| Ben Akin-Smith | 9/10 | 5006 days | 1% |
| Kai Eppink | 10/10 | 5010 days | 1% |
| LandJ | 7/10 | 5012 days | 1% |
| Lenny Appel | 9/10 | 5013 days | 1% |
| omlo | 10/10 | 5026 days | 1% |
| John Brand | 10/10 | 5026 days | 1% |
| Ruben and Jetske | 8/10 | 5030 days | 1% |
| Sue Haward | 9/10 | 5035 days | 1% |
| Camper | 10/10 | 5163 days | 1% |
| johannaEmil | 10/10 | 5163 days | 1% |
| blue114 | 10/10 | 5193 days | 1% |
| MVGoldenDawn | 9/10 | 5193 days | 1% |
| nelliekaye | 9/10 | 5193 days | 1% |
| Mary Van | 10/10 | 5193 days | 1% |
| jbchandler | 10/10 | 5316 days | 1% |
| Stuart Smith | 10/10 | 5316 days | 1% |
| Sue S | 9/10 | 5372 days | 1% |
| Paula Martinez | 10/10 | 5380 days | 1% |
| Chris el capitan | 10/10 | 5382 days | 1% |
| Glenn Williamson | 10/10 | 5398 days | 1% |
| David Valentine | 9/10 | 5399 days | 1% |
| Lauren Roney | 10/10 | 5405 days | 1% |
| Ann Grandchamp | 9/10 | 5419 days | 1% |
| Brit_Chick | 10/10 | 5436 days | 1% |
| stacyg | 10/10 | 5436 days | 1% |
| niekv | 10/10 | 5452 days | 1% |
| martint | 10/10 | 5460 days | 1% |
| Chris Bulman | 10/10 | 5478 days | 1% |
| Ruth Kinder | 10/10 | 5528 days | 1% |
| jank | 10/10 | 5558 days | 1% |
| alanvn | 9/10 | 5580 days | 1% |
| MiepS | 9/10 | 5699 days | 1% |
| BryonyS | 10/10 | 5701 days | 1% |
| RogerW | 10/10 | 5701 days | 1% |
| NatasjaV | 9/10 | 5729 days | 1% |
| JimmyK | 9/10 | 5729 days | 1% |
| Gillian | 9/10 | 5731 days | 1% |
| VincentD | 9/10 | 5745 days | 1% |
| Hetty | 9/10 | 5753 days | 1% |
| Cate | 9/10 | 5753 days | 1% |
| Peter | 8/10 | 5754 days | 1% |
| john west | 10/10 | 5779 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Wanaka TOP 10 Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-2.91% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 44 days. However the Wanaka TOP 10 Holiday Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Wanaka TOP 10 Holiday Park experience has been adjusted for 144 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 141 | -2.85% |
| 142 | -2.87% |
| 143 | -2.89% |
| 144 | -2.91% |
| 145 | -2.93% |
| 146 | -2.95% |
| 147 | -2.97% |
| … | … |
Balancing Adjustment
1.28% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
89%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.