Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Wanaka TOP 10 Holiday Park.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Wanaka TOP 10 Holiday Park
Valid Reviews
249 Valid Reviews
The Wanaka TOP 10 Holiday Park experience has a total of 261 reviews. There are 249 valid reviews that are included when calculating the ranking score and 12 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 249 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 144 |
|
58% |
| 9/10 | 67 |
|
27% |
| 8/10 | 22 |
|
9% |
| 7/10 | 7 |
|
3% |
| 6/10 | 3 |
|
1% |
| 5/10 | 3 |
|
1% |
| 4/10 | 1 |
|
0% |
| 3/10 | 1 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 1 |
|
0% |
92.73% Average
The raw data average (mean) for all the Wanaka TOP 10 Holiday Park valid reviews is 92.73% and is based on 249 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
70 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 249 valid reviews, the experience has 70 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 70 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 30 |
|
43% |
| 9/10 | 27 |
|
39% |
| 8/10 | 11 |
|
16% |
| 7/10 | 1 |
|
1% |
| 6/10 | 1 |
|
1% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
92.00% Average
The raw data average (mean) for all the Wanaka TOP 10 Holiday Park face-to-face reviews is 92.00% and is based on 70 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
90.97%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Carlin Struik | 6/10 | 203 days | 89% |
| Sue Stafford | 10/10 | 295 days | 100% |
| Paulo | 10/10 | 477 days | 92% |
| Les Horn | 10/10 | 508 days | 90% |
| Jack Kerouac | 6/10 | 630 days | 70% |
| Matt Olejniczak | 10/10 | 661 days | 79% |
| Steve | 10/10 | 661 days | 79% |
| Laura | 9/10 | 689 days | 76% |
| Roger Heckly | 10/10 | 720 days | 74% |
| Mil | 9/10 | 781 days | 68% |
| Rachel Wilcox | 7/10 | 842 days | 58% |
| Darrell | 10/10 | 1026 days | 44% |
| Michelle | 10/10 | 1481 days | 12% |
| Jim Henderson | 10/10 | 1542 days | 10% |
| David | 9/10 | 1664 days | 7% |
| Kelly | 9/10 | 1664 days | 7% |
| Luci | 1/10 | 1756 days | 2% |
| Colin Anderson | 10/10 | 1756 days | 6% |
| Ashleigh Lim | 7/10 | 1756 days | 5% |
| Robert Adler | 9/10 | 1756 days | 5% |
| Cam and Jem | 10/10 | 1756 days | 6% |
| Ju | 9/10 | 1785 days | 5% |
| Liz Wade | 9/10 | 1816 days | 5% |
| Leon | 9/10 | 1816 days | 5% |
| Will37 | 8/10 | 1816 days | 5% |
| Tanja Rombey | 10/10 | 1847 days | 5% |
| Elise Cook | 10/10 | 1877 days | 5% |
| Rob G | 10/10 | 1877 days | 5% |
| Slaven Clan | 10/10 | 1908 days | 5% |
| Shannon | 10/10 | 1908 days | 5% |
| Jenn | 10/10 | 1938 days | 5% |
| Andrew Hammond | 9/10 | 1938 days | 5% |
| Allegra | 10/10 | 2061 days | 5% |
| Blazey’s | 10/10 | 2150 days | 5% |
| Maretta | 10/10 | 2242 days | 4% |
| Marieke | 7/10 | 2242 days | 4% |
| Macker | 9/10 | 2242 days | 4% |
| Rob Mellor | 10/10 | 2273 days | 4% |
| helen reeve | 10/10 | 2273 days | 4% |
| Melinda Pyke | 10/10 | 2303 days | 4% |
| Scooper | 9/10 | 2303 days | 4% |
| Rebecca | 10/10 | 2365 days | 4% |
| Sue | 10/10 | 2365 days | 4% |
| J. Chiao | 10/10 | 2426 days | 4% |
| Alexandrah Swann | 9/10 | 2456 days | 4% |
| Candy | 9/10 | 2456 days | 4% |
| Manoch Poungraya | 10/10 | 2456 days | 4% |
| Wendy | 8/10 | 2456 days | 4% |
| S Becker | 9/10 | 2456 days | 4% |
| Matt | 9/10 | 2456 days | 4% |
| PATRICIA S PARKIN | 9/10 | 2487 days | 4% |
| Steve Pickard | 10/10 | 2487 days | 4% |
| Michael Bichlmeier | 3/10 | 2490 days | 2% |
| Nick Cartmell | 8/10 | 2520 days | 3% |
| Claire Hodges | 10/10 | 2525 days | 4% |
| Eversons | 8/10 | 2546 days | 4% |
| Edwin Bos | 10/10 | 2587 days | 4% |
| Joe Barnett | 10/10 | 2590 days | 4% |
| Keith Roberts | 10/10 | 2607 days | 4% |
| Samantha Brewin | 10/10 | 2618 days | 4% |
| Alyssa Tunley | 9/10 | 2621 days | 4% |
| Vanessa Stubbs | 9/10 | 2664 days | 3% |
| CARMERS | 10/10 | 2668 days | 4% |
| Anthony Brooker | 9/10 | 2678 days | 3% |
| Isabel See | 10/10 | 2701 days | 3% |
| Viola Cube | 5/10 | 2715 days | 3% |
| Jonas Heidger | 5/10 | 2736 days | 3% |
| Kirk Lyons | 10/10 | 2745 days | 3% |
| Malai Berg | 10/10 | 2753 days | 3% |
| Teo Hong Wei | 10/10 | 2767 days | 3% |
| Eileen | 10/10 | 2782 days | 3% |
| Brett King | 9/10 | 2791 days | 3% |
| Errol Iaich | 10/10 | 2793 days | 3% |
| Kimmo Kiiski | 10/10 | 2796 days | 3% |
| Janet Pentelow | 10/10 | 2813 days | 3% |
| Artemis | 10/10 | 2817 days | 3% |
| Cissy Wei | 10/10 | 2821 days | 3% |
| Laura Kudo | 10/10 | 2832 days | 3% |
| Michael Eugster | 10/10 | 2852 days | 3% |
| Fabio Flepp | 10/10 | 2858 days | 3% |
| Jesse Kruithoed | 9/10 | 2861 days | 3% |
| John Ginty | 10/10 | 2862 days | 3% |
| Rosanna Leeming | 10/10 | 2867 days | 3% |
| Colin Roberts | 8/10 | 2871 days | 3% |
| Stephanie Hesketh | 10/10 | 2880 days | 3% |
| Suzanne Richmond | 9/10 | 2911 days | 3% |
| Leonie Westerhot | 6/10 | 2928 days | 2% |
| Greg MacFire | 10/10 | 2948 days | 3% |
| David Townsend | 10/10 | 2959 days | 3% |
| Andrew Altman | 10/10 | 2973 days | 3% |
| Sheryl Hicks | 9/10 | 2978 days | 3% |
| Renee Hahnel | 10/10 | 2982 days | 3% |
| James Campbell | 10/10 | 2987 days | 3% |
| Mike Guest | 10/10 | 2991 days | 3% |
| Chris | 7/10 | 3003 days | 3% |
| Derek Drost | 8/10 | 3007 days | 3% |
| Will Hughes | 10/10 | 3061 days | 3% |
| Mikael Torres | 10/10 | 3065 days | 3% |
| Shay | 10/10 | 3095 days | 3% |
| Belinda Clarke | 10/10 | 3130 days | 3% |
| Ian anderton | 10/10 | 3132 days | 3% |
| Kate | 9/10 | 3142 days | 3% |
| María del Carmen Escandell | 10/10 | 3149 days | 3% |
| Erin Polcyn Sailer | 8/10 | 3166 days | 2% |
| Max | 10/10 | 3195 days | 2% |
| Nina Grimaldi | 10/10 | 3277 days | 2% |
| David From Switzerland | 10/10 | 3295 days | 2% |
| Valerie Wee | 7/10 | 3312 days | 2% |
| Julie | 10/10 | 3338 days | 2% |
| Paul Frost | 9/10 | 3349 days | 2% |
| Melissa Darlington | 10/10 | 3351 days | 2% |
| Peter Schultz | 10/10 | 3389 days | 2% |
| Tom Reber | 10/10 | 3417 days | 2% |
| Andreas Knipper | 10/10 | 3423 days | 2% |
| Rawiri johnston | 9/10 | 3491 days | 2% |
| melissa heng | 9/10 | 3552 days | 2% |
| Oliver Pester | 10/10 | 3566 days | 2% |
| Heather Kingston | 10/10 | 3583 days | 2% |
| Mike Gornall | 10/10 | 3583 days | 2% |
| Vincent S. | 9/10 | 3611 days | 2% |
| Jess Rose | 10/10 | 3611 days | 2% |
| Constantin D | 10/10 | 3623 days | 2% |
| Sarah Good | 10/10 | 3626 days | 2% |
| Einar Glommes | 10/10 | 3632 days | 2% |
| Chris Coomber | 10/10 | 3634 days | 2% |
| Manuela | 10/10 | 3669 days | 1% |
| Jam Boggomann | 10/10 | 3669 days | 1% |
| Fanny DeBon | 10/10 | 3671 days | 1% |
| Lorcan Lennon | 8/10 | 3684 days | 1% |
| Hubert Schmid | 10/10 | 3727 days | 1% |
| Charlee Jayne | 10/10 | 3795 days | 1% |
| Fabian Rodriguez | 8/10 | 3856 days | 1% |
| Nikolas Gut | 10/10 | 3915 days | 1% |
| Jeroen Suijlang | 10/10 | 3921 days | 1% |
| Julie Robinson | 8/10 | 3963 days | 1% |
| David Spindler | 9/10 | 3976 days | 1% |
| Gilad Itzkovitz | 9/10 | 3996 days | 1% |
| Anne and Steve Bartlett | 9/10 | 3999 days | 1% |
| Susser | 9/10 | 4000 days | 1% |
| corey young | 10/10 | 4007 days | 1% |
| Rohan Kulatunga | 10/10 | 4007 days | 1% |
| Mick Hanily | 10/10 | 4007 days | 1% |
| Wendy Wilson | 9/10 | 4007 days | 1% |
| Marc Greeve | 8/10 | 4015 days | 1% |
| Philipp Haass | 10/10 | 4016 days | 1% |
| Sally Mortensen | 8/10 | 4038 days | 1% |
| Nicholas Ng | 5/10 | 4038 days | 1% |
| Pokari | 8/10 | 4099 days | 1% |
| Sandy Goh | 9/10 | 4099 days | 1% |
| Nigel & Annie Dale | 9/10 | 4099 days | 1% |
| Team Kim&James | 10/10 | 4160 days | 0% |
| AileenandTrent | 10/10 | 4160 days | 0% |
| I & K Urquhart | 10/10 | 4160 days | 0% |
| Andrew Spooner | 10/10 | 4191 days | 0% |
| Elise Robson | 10/10 | 4221 days | 0% |
| Sven Woelk | 8/10 | 4277 days | 0% |
| Barbara Lee | 10/10 | 4282 days | 0% |
| patrick+ katerina | 10/10 | 4282 days | 0% |
| Raelene Vine | 8/10 | 4313 days | 0% |
| Veronica and Jordi | 9/10 | 4332 days | 0% |
| Michael Nolan | 10/10 | 4341 days | 0% |
| rvonroad | 10/10 | 4372 days | 0% |
| Nikki | 10/10 | 4372 days | 0% |
| Moni Sangoi | 9/10 | 4372 days | 0% |
| brian barran | 10/10 | 4372 days | 0% |
| Christian | 8/10 | 4385 days | 1% |
| Mike Edwards | 9/10 | 4388 days | 1% |
| Margaret and Derek McNeil | 10/10 | 4388 days | 1% |
| Nigel Leighton | 10/10 | 4391 days | 1% |
| James Darren Tennant | 10/10 | 4415 days | 1% |
| David | 9/10 | 4433 days | 1% |
| Paul Kelly | 9/10 | 4494 days | 1% |
| MeganG | 8/10 | 4617 days | 1% |
| ellisking13 | 10/10 | 4647 days | 1% |
| Moni01 | 10/10 | 4647 days | 1% |
| Spanspek | 10/10 | 4647 days | 1% |
| Waldo Andersen | 9/10 | 4647 days | 1% |
| Simon Rawlinson | 9/10 | 4659 days | 1% |
| Norman UK | 8/10 | 4670 days | 1% |
| Hilbert vanEssen | 9/10 | 4675 days | 1% |
| Jaroslav Gajdos | 7/10 | 4681 days | 1% |
| Siegfried Richter | 8/10 | 4688 days | 1% |
| Domroes | 9/10 | 4699 days | 1% |
| Boule_de_gomme | 10/10 | 4707 days | 1% |
| Balonno | 10/10 | 4738 days | 1% |
| dierikx | 4/10 | 4738 days | 1% |
| polzeath | 9/10 | 4738 days | 1% |
| Dorthe | 10/10 | 4770 days | 1% |
| Laura McCusker | 9/10 | 4785 days | 1% |
| techno69 | 10/10 | 4860 days | 1% |
| edmondmenzies | 10/10 | 4922 days | 1% |
| Reed Bell | 9/10 | 4983 days | 1% |
| Rjay | 10/10 | 4983 days | 1% |
| Marc Edwards | 10/10 | 5002 days | 1% |
| Lisa Milton | 10/10 | 5006 days | 1% |
| G Tulloch | 10/10 | 5007 days | 1% |
| camicb | 10/10 | 5013 days | 1% |
| B_and_F_MN | 10/10 | 5013 days | 1% |
| Sinloft | 10/10 | 5013 days | 1% |
| Gordon Agent | 10/10 | 5021 days | 1% |
| Faith Whitcraft | 9/10 | 5021 days | 1% |
| John & Lorraine | 8/10 | 5023 days | 1% |
| Peter Cade | 10/10 | 5027 days | 1% |
| Frank & Ruth | 10/10 | 5028 days | 1% |
| Richard Dudfield | 9/10 | 5030 days | 1% |
| Malcolm McLean | 9/10 | 5034 days | 1% |
| Fabrizio Consolini | 9/10 | 5035 days | 1% |
| Ben Akin-Smith | 9/10 | 5038 days | 1% |
| Kai Eppink | 10/10 | 5042 days | 1% |
| LandJ | 7/10 | 5044 days | 1% |
| Lenny Appel | 9/10 | 5045 days | 1% |
| omlo | 10/10 | 5058 days | 1% |
| John Brand | 10/10 | 5058 days | 1% |
| Ruben and Jetske | 8/10 | 5062 days | 1% |
| Sue Haward | 9/10 | 5067 days | 1% |
| Camper | 10/10 | 5195 days | 1% |
| johannaEmil | 10/10 | 5195 days | 1% |
| blue114 | 10/10 | 5225 days | 1% |
| MVGoldenDawn | 9/10 | 5225 days | 1% |
| nelliekaye | 9/10 | 5225 days | 1% |
| Mary Van | 10/10 | 5225 days | 1% |
| jbchandler | 10/10 | 5348 days | 1% |
| Stuart Smith | 10/10 | 5348 days | 1% |
| Sue S | 9/10 | 5404 days | 1% |
| Paula Martinez | 10/10 | 5412 days | 1% |
| Chris el capitan | 10/10 | 5414 days | 1% |
| Glenn Williamson | 10/10 | 5430 days | 1% |
| David Valentine | 9/10 | 5431 days | 1% |
| Lauren Roney | 10/10 | 5437 days | 1% |
| Ann Grandchamp | 9/10 | 5451 days | 1% |
| Brit_Chick | 10/10 | 5468 days | 1% |
| stacyg | 10/10 | 5468 days | 1% |
| niekv | 10/10 | 5484 days | 1% |
| martint | 10/10 | 5492 days | 1% |
| Chris Bulman | 10/10 | 5510 days | 1% |
| Ruth Kinder | 10/10 | 5560 days | 1% |
| jank | 10/10 | 5590 days | 1% |
| alanvn | 9/10 | 5612 days | 1% |
| MiepS | 9/10 | 5731 days | 1% |
| BryonyS | 10/10 | 5733 days | 1% |
| RogerW | 10/10 | 5733 days | 1% |
| NatasjaV | 9/10 | 5761 days | 1% |
| JimmyK | 9/10 | 5761 days | 1% |
| Gillian | 9/10 | 5763 days | 1% |
| VincentD | 9/10 | 5777 days | 1% |
| Hetty | 9/10 | 5785 days | 1% |
| Cate | 9/10 | 5785 days | 1% |
| Peter | 8/10 | 5786 days | 1% |
| john west | 10/10 | 5811 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Wanaka TOP 10 Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-3.53% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 41 days. However the Wanaka TOP 10 Holiday Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Wanaka TOP 10 Holiday Park experience has been adjusted for 175 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 172 | -3.47% |
| 173 | -3.49% |
| 174 | -3.51% |
| 175 | -3.53% |
| 176 | -3.55% |
| 177 | -3.57% |
| 178 | -3.59% |
| … | … |
Balancing Adjustment
1.38% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
89%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.