Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Wanaka TOP 10 Holiday Park.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Wanaka TOP 10 Holiday Park
Valid Reviews
249 Valid Reviews
The Wanaka TOP 10 Holiday Park experience has a total of 261 reviews. There are 249 valid reviews that are included when calculating the ranking score and 12 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 249 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 144 |
|
58% |
| 9/10 | 67 |
|
27% |
| 8/10 | 22 |
|
9% |
| 7/10 | 7 |
|
3% |
| 6/10 | 3 |
|
1% |
| 5/10 | 3 |
|
1% |
| 4/10 | 1 |
|
0% |
| 3/10 | 1 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 1 |
|
0% |
92.73% Average
The raw data average (mean) for all the Wanaka TOP 10 Holiday Park valid reviews is 92.73% and is based on 249 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
70 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 249 valid reviews, the experience has 70 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 70 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 30 |
|
43% |
| 9/10 | 27 |
|
39% |
| 8/10 | 11 |
|
16% |
| 7/10 | 1 |
|
1% |
| 6/10 | 1 |
|
1% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
92.00% Average
The raw data average (mean) for all the Wanaka TOP 10 Holiday Park face-to-face reviews is 92.00% and is based on 70 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
90.99%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Carlin Struik | 6/10 | 151 days | 88% |
| Sue Stafford | 10/10 | 243 days | 100% |
| Paulo | 10/10 | 425 days | 93% |
| Les Horn | 10/10 | 456 days | 91% |
| Jack Kerouac | 6/10 | 578 days | 72% |
| Matt Olejniczak | 10/10 | 609 days | 82% |
| Steve | 10/10 | 609 days | 82% |
| Laura | 9/10 | 637 days | 79% |
| Roger Heckly | 10/10 | 668 days | 77% |
| Mil | 9/10 | 729 days | 71% |
| Rachel Wilcox | 7/10 | 790 days | 62% |
| Darrell | 10/10 | 974 days | 48% |
| Michelle | 10/10 | 1429 days | 14% |
| Jim Henderson | 10/10 | 1490 days | 12% |
| David | 9/10 | 1612 days | 8% |
| Kelly | 9/10 | 1612 days | 8% |
| Luci | 1/10 | 1704 days | 2% |
| Colin Anderson | 10/10 | 1704 days | 6% |
| Ashleigh Lim | 7/10 | 1704 days | 6% |
| Robert Adler | 9/10 | 1704 days | 6% |
| Cam and Jem | 10/10 | 1704 days | 6% |
| Ju | 9/10 | 1733 days | 6% |
| Liz Wade | 9/10 | 1763 days | 5% |
| Leon | 9/10 | 1764 days | 5% |
| Will37 | 8/10 | 1764 days | 5% |
| Tanja Rombey | 10/10 | 1795 days | 5% |
| Elise Cook | 10/10 | 1825 days | 5% |
| Rob G | 10/10 | 1825 days | 5% |
| Slaven Clan | 10/10 | 1856 days | 5% |
| Shannon | 10/10 | 1856 days | 5% |
| Jenn | 10/10 | 1886 days | 5% |
| Andrew Hammond | 9/10 | 1886 days | 5% |
| Allegra | 10/10 | 2009 days | 5% |
| Blazey’s | 10/10 | 2098 days | 5% |
| Maretta | 10/10 | 2190 days | 4% |
| Marieke | 7/10 | 2190 days | 4% |
| Macker | 9/10 | 2190 days | 4% |
| Rob Mellor | 10/10 | 2221 days | 4% |
| helen reeve | 10/10 | 2221 days | 4% |
| Melinda Pyke | 10/10 | 2251 days | 4% |
| Scooper | 9/10 | 2251 days | 4% |
| Rebecca | 10/10 | 2313 days | 4% |
| Sue | 10/10 | 2313 days | 4% |
| J. Chiao | 10/10 | 2374 days | 4% |
| Alexandrah Swann | 9/10 | 2404 days | 4% |
| Candy | 9/10 | 2404 days | 4% |
| Manoch Poungraya | 10/10 | 2404 days | 4% |
| Wendy | 8/10 | 2404 days | 4% |
| S Becker | 9/10 | 2404 days | 4% |
| Matt | 9/10 | 2404 days | 4% |
| PATRICIA S PARKIN | 9/10 | 2435 days | 4% |
| Steve Pickard | 10/10 | 2435 days | 4% |
| Michael Bichlmeier | 3/10 | 2438 days | 2% |
| Nick Cartmell | 8/10 | 2468 days | 3% |
| Claire Hodges | 10/10 | 2473 days | 4% |
| Eversons | 8/10 | 2494 days | 4% |
| Edwin Bos | 10/10 | 2535 days | 4% |
| Joe Barnett | 10/10 | 2538 days | 4% |
| Keith Roberts | 10/10 | 2554 days | 4% |
| Samantha Brewin | 10/10 | 2566 days | 4% |
| Alyssa Tunley | 9/10 | 2569 days | 4% |
| Vanessa Stubbs | 9/10 | 2612 days | 4% |
| CARMERS | 10/10 | 2616 days | 4% |
| Anthony Brooker | 9/10 | 2626 days | 3% |
| Isabel See | 10/10 | 2649 days | 3% |
| Viola Cube | 5/10 | 2663 days | 3% |
| Jonas Heidger | 5/10 | 2684 days | 3% |
| Kirk Lyons | 10/10 | 2693 days | 3% |
| Malai Berg | 10/10 | 2701 days | 3% |
| Teo Hong Wei | 10/10 | 2715 days | 3% |
| Eileen | 10/10 | 2730 days | 3% |
| Brett King | 9/10 | 2738 days | 3% |
| Errol Iaich | 10/10 | 2741 days | 3% |
| Kimmo Kiiski | 10/10 | 2744 days | 3% |
| Janet Pentelow | 10/10 | 2761 days | 3% |
| Artemis | 10/10 | 2765 days | 3% |
| Cissy Wei | 10/10 | 2769 days | 3% |
| Laura Kudo | 10/10 | 2780 days | 3% |
| Michael Eugster | 10/10 | 2799 days | 3% |
| Fabio Flepp | 10/10 | 2806 days | 3% |
| Jesse Kruithoed | 9/10 | 2809 days | 3% |
| John Ginty | 10/10 | 2810 days | 3% |
| Rosanna Leeming | 10/10 | 2815 days | 3% |
| Colin Roberts | 8/10 | 2819 days | 3% |
| Stephanie Hesketh | 10/10 | 2827 days | 3% |
| Suzanne Richmond | 9/10 | 2858 days | 3% |
| Leonie Westerhot | 6/10 | 2876 days | 2% |
| Greg MacFire | 10/10 | 2896 days | 3% |
| David Townsend | 10/10 | 2907 days | 3% |
| Andrew Altman | 10/10 | 2921 days | 3% |
| Sheryl Hicks | 9/10 | 2926 days | 3% |
| Renee Hahnel | 10/10 | 2930 days | 3% |
| James Campbell | 10/10 | 2935 days | 3% |
| Mike Guest | 10/10 | 2939 days | 3% |
| Chris | 7/10 | 2950 days | 3% |
| Derek Drost | 8/10 | 2955 days | 3% |
| Will Hughes | 10/10 | 3009 days | 3% |
| Mikael Torres | 10/10 | 3013 days | 3% |
| Shay | 10/10 | 3043 days | 3% |
| Belinda Clarke | 10/10 | 3078 days | 3% |
| Ian anderton | 10/10 | 3080 days | 3% |
| Kate | 9/10 | 3090 days | 3% |
| María del Carmen Escandell | 10/10 | 3097 days | 3% |
| Erin Polcyn Sailer | 8/10 | 3114 days | 2% |
| Max | 10/10 | 3143 days | 2% |
| Nina Grimaldi | 10/10 | 3224 days | 2% |
| David From Switzerland | 10/10 | 3243 days | 2% |
| Valerie Wee | 7/10 | 3260 days | 2% |
| Julie | 10/10 | 3285 days | 2% |
| Paul Frost | 9/10 | 3297 days | 2% |
| Melissa Darlington | 10/10 | 3299 days | 2% |
| Peter Schultz | 10/10 | 3337 days | 2% |
| Tom Reber | 10/10 | 3365 days | 2% |
| Andreas Knipper | 10/10 | 3371 days | 2% |
| Rawiri johnston | 9/10 | 3438 days | 2% |
| melissa heng | 9/10 | 3499 days | 2% |
| Oliver Pester | 10/10 | 3514 days | 2% |
| Heather Kingston | 10/10 | 3530 days | 2% |
| Mike Gornall | 10/10 | 3530 days | 2% |
| Vincent S. | 9/10 | 3558 days | 2% |
| Jess Rose | 10/10 | 3558 days | 2% |
| Constantin D | 10/10 | 3571 days | 2% |
| Sarah Good | 10/10 | 3574 days | 2% |
| Einar Glommes | 10/10 | 3580 days | 2% |
| Chris Coomber | 10/10 | 3582 days | 2% |
| Manuela | 10/10 | 3617 days | 1% |
| Jam Boggomann | 10/10 | 3617 days | 1% |
| Fanny DeBon | 10/10 | 3619 days | 1% |
| Lorcan Lennon | 8/10 | 3632 days | 1% |
| Hubert Schmid | 10/10 | 3675 days | 1% |
| Charlee Jayne | 10/10 | 3743 days | 1% |
| Fabian Rodriguez | 8/10 | 3804 days | 1% |
| Nikolas Gut | 10/10 | 3863 days | 1% |
| Jeroen Suijlang | 10/10 | 3869 days | 1% |
| Julie Robinson | 8/10 | 3911 days | 1% |
| David Spindler | 9/10 | 3924 days | 1% |
| Gilad Itzkovitz | 9/10 | 3944 days | 1% |
| Anne and Steve Bartlett | 9/10 | 3947 days | 1% |
| Susser | 9/10 | 3948 days | 1% |
| corey young | 10/10 | 3955 days | 1% |
| Rohan Kulatunga | 10/10 | 3955 days | 1% |
| Mick Hanily | 10/10 | 3955 days | 1% |
| Wendy Wilson | 9/10 | 3955 days | 1% |
| Marc Greeve | 8/10 | 3963 days | 1% |
| Philipp Haass | 10/10 | 3964 days | 1% |
| Sally Mortensen | 8/10 | 3986 days | 1% |
| Nicholas Ng | 5/10 | 3986 days | 1% |
| Pokari | 8/10 | 4047 days | 1% |
| Sandy Goh | 9/10 | 4047 days | 1% |
| Nigel & Annie Dale | 9/10 | 4047 days | 1% |
| Team Kim&James | 10/10 | 4108 days | 1% |
| AileenandTrent | 10/10 | 4108 days | 1% |
| I & K Urquhart | 10/10 | 4108 days | 1% |
| Andrew Spooner | 10/10 | 4139 days | 0% |
| Elise Robson | 10/10 | 4169 days | 0% |
| Sven Woelk | 8/10 | 4225 days | 0% |
| Barbara Lee | 10/10 | 4230 days | 0% |
| patrick+ katerina | 10/10 | 4230 days | 0% |
| Raelene Vine | 8/10 | 4261 days | 0% |
| Veronica and Jordi | 9/10 | 4280 days | 0% |
| Michael Nolan | 10/10 | 4289 days | 0% |
| rvonroad | 10/10 | 4320 days | 0% |
| Nikki | 10/10 | 4320 days | 0% |
| Moni Sangoi | 9/10 | 4320 days | 0% |
| brian barran | 10/10 | 4320 days | 0% |
| Christian | 8/10 | 4333 days | 0% |
| Mike Edwards | 9/10 | 4336 days | 0% |
| Margaret and Derek McNeil | 10/10 | 4336 days | 0% |
| Nigel Leighton | 10/10 | 4339 days | 0% |
| James Darren Tennant | 10/10 | 4363 days | 0% |
| David | 9/10 | 4381 days | 1% |
| Paul Kelly | 9/10 | 4442 days | 1% |
| MeganG | 8/10 | 4565 days | 1% |
| ellisking13 | 10/10 | 4595 days | 1% |
| Moni01 | 10/10 | 4595 days | 1% |
| Spanspek | 10/10 | 4595 days | 1% |
| Waldo Andersen | 9/10 | 4595 days | 1% |
| Simon Rawlinson | 9/10 | 4607 days | 1% |
| Norman UK | 8/10 | 4618 days | 1% |
| Hilbert vanEssen | 9/10 | 4623 days | 1% |
| Jaroslav Gajdos | 7/10 | 4629 days | 1% |
| Siegfried Richter | 8/10 | 4636 days | 1% |
| Domroes | 9/10 | 4647 days | 1% |
| Boule_de_gomme | 10/10 | 4655 days | 1% |
| Balonno | 10/10 | 4686 days | 1% |
| dierikx | 4/10 | 4686 days | 1% |
| polzeath | 9/10 | 4686 days | 1% |
| Dorthe | 10/10 | 4718 days | 1% |
| Laura McCusker | 9/10 | 4733 days | 1% |
| techno69 | 10/10 | 4808 days | 1% |
| edmondmenzies | 10/10 | 4870 days | 1% |
| Reed Bell | 9/10 | 4931 days | 1% |
| Rjay | 10/10 | 4931 days | 1% |
| Marc Edwards | 10/10 | 4950 days | 1% |
| Lisa Milton | 10/10 | 4954 days | 1% |
| G Tulloch | 10/10 | 4955 days | 1% |
| camicb | 10/10 | 4961 days | 1% |
| B_and_F_MN | 10/10 | 4961 days | 1% |
| Sinloft | 10/10 | 4961 days | 1% |
| Gordon Agent | 10/10 | 4969 days | 1% |
| Faith Whitcraft | 9/10 | 4969 days | 1% |
| John & Lorraine | 8/10 | 4971 days | 1% |
| Peter Cade | 10/10 | 4975 days | 1% |
| Frank & Ruth | 10/10 | 4976 days | 1% |
| Richard Dudfield | 9/10 | 4978 days | 1% |
| Malcolm McLean | 9/10 | 4982 days | 1% |
| Fabrizio Consolini | 9/10 | 4983 days | 1% |
| Ben Akin-Smith | 9/10 | 4986 days | 1% |
| Kai Eppink | 10/10 | 4990 days | 1% |
| LandJ | 7/10 | 4992 days | 1% |
| Lenny Appel | 9/10 | 4993 days | 1% |
| omlo | 10/10 | 5006 days | 1% |
| John Brand | 10/10 | 5006 days | 1% |
| Ruben and Jetske | 8/10 | 5010 days | 1% |
| Sue Haward | 9/10 | 5015 days | 1% |
| Camper | 10/10 | 5143 days | 1% |
| johannaEmil | 10/10 | 5143 days | 1% |
| blue114 | 10/10 | 5173 days | 1% |
| MVGoldenDawn | 9/10 | 5173 days | 1% |
| nelliekaye | 9/10 | 5173 days | 1% |
| Mary Van | 10/10 | 5173 days | 1% |
| jbchandler | 10/10 | 5296 days | 1% |
| Stuart Smith | 10/10 | 5296 days | 1% |
| Sue S | 9/10 | 5352 days | 1% |
| Paula Martinez | 10/10 | 5360 days | 1% |
| Chris el capitan | 10/10 | 5362 days | 1% |
| Glenn Williamson | 10/10 | 5378 days | 1% |
| David Valentine | 9/10 | 5379 days | 1% |
| Lauren Roney | 10/10 | 5385 days | 1% |
| Ann Grandchamp | 9/10 | 5399 days | 1% |
| Brit_Chick | 10/10 | 5416 days | 1% |
| stacyg | 10/10 | 5416 days | 1% |
| niekv | 10/10 | 5432 days | 1% |
| martint | 10/10 | 5440 days | 1% |
| Chris Bulman | 10/10 | 5458 days | 1% |
| Ruth Kinder | 10/10 | 5508 days | 1% |
| jank | 10/10 | 5538 days | 1% |
| alanvn | 9/10 | 5560 days | 1% |
| MiepS | 9/10 | 5679 days | 1% |
| BryonyS | 10/10 | 5681 days | 1% |
| RogerW | 10/10 | 5681 days | 1% |
| NatasjaV | 9/10 | 5709 days | 1% |
| JimmyK | 9/10 | 5709 days | 1% |
| Gillian | 9/10 | 5711 days | 1% |
| VincentD | 9/10 | 5725 days | 1% |
| Hetty | 9/10 | 5733 days | 1% |
| Cate | 9/10 | 5733 days | 1% |
| Peter | 8/10 | 5734 days | 1% |
| john west | 10/10 | 5759 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Wanaka TOP 10 Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-2.36% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 51 days. However the Wanaka TOP 10 Holiday Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Wanaka TOP 10 Holiday Park experience has been adjusted for 123 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 120 | -2.30% |
| 121 | -2.32% |
| 122 | -2.34% |
| 123 | -2.36% |
| 124 | -2.38% |
| 125 | -2.40% |
| 126 | -2.42% |
| … | … |
Balancing Adjustment
1.20% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
90%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.