Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Wanaka TOP 10 Holiday Park.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Wanaka TOP 10 Holiday Park
Valid Reviews
252 Valid Reviews
The Wanaka TOP 10 Holiday Park experience has a total of 264 reviews. There are 252 valid reviews that are included when calculating the ranking score and 12 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 252 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 146 |
|
58% |
| 9/10 | 68 |
|
27% |
| 8/10 | 22 |
|
9% |
| 7/10 | 7 |
|
3% |
| 6/10 | 3 |
|
1% |
| 5/10 | 3 |
|
1% |
| 4/10 | 1 |
|
0% |
| 3/10 | 1 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 1 |
|
0% |
92.78% Average
The raw data average (mean) for all the Wanaka TOP 10 Holiday Park valid reviews is 92.78% and is based on 252 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
70 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 252 valid reviews, the experience has 70 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 70 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 30 |
|
43% |
| 9/10 | 27 |
|
39% |
| 8/10 | 11 |
|
16% |
| 7/10 | 1 |
|
1% |
| 6/10 | 1 |
|
1% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
92.00% Average
The raw data average (mean) for all the Wanaka TOP 10 Holiday Park face-to-face reviews is 92.00% and is based on 70 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
92.23%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Dom | 10/10 | 35 days | 100% |
| Jason | 9/10 | 280 days | 95% |
| Thom S | 10/10 | 339 days | 94% |
| Carlin Struik | 6/10 | 553 days | 71% |
| Sue Stafford | 10/10 | 645 days | 76% |
| Paulo | 10/10 | 827 days | 61% |
| Les Horn | 10/10 | 858 days | 58% |
| Jack Kerouac | 6/10 | 980 days | 39% |
| Matt Olejniczak | 10/10 | 1011 days | 43% |
| Steve | 10/10 | 1011 days | 43% |
| Laura | 9/10 | 1039 days | 40% |
| Roger Heckly | 10/10 | 1070 days | 38% |
| Mil | 9/10 | 1131 days | 32% |
| Rachel Wilcox | 7/10 | 1192 days | 26% |
| Darrell | 10/10 | 1376 days | 16% |
| Michelle | 10/10 | 1831 days | 5% |
| Jim Henderson | 10/10 | 1892 days | 5% |
| David | 9/10 | 2014 days | 5% |
| Kelly | 9/10 | 2014 days | 5% |
| Luci | 1/10 | 2106 days | 2% |
| Colin Anderson | 10/10 | 2106 days | 4% |
| Ashleigh Lim | 7/10 | 2106 days | 4% |
| Robert Adler | 9/10 | 2106 days | 4% |
| Cam and Jem | 10/10 | 2106 days | 4% |
| Ju | 9/10 | 2135 days | 4% |
| Liz Wade | 9/10 | 2165 days | 4% |
| Leon | 9/10 | 2166 days | 4% |
| Will37 | 8/10 | 2166 days | 4% |
| Tanja Rombey | 10/10 | 2197 days | 4% |
| Elise Cook | 10/10 | 2227 days | 4% |
| Rob G | 10/10 | 2227 days | 4% |
| Slaven Clan | 10/10 | 2258 days | 4% |
| Shannon | 10/10 | 2258 days | 4% |
| Jenn | 10/10 | 2288 days | 4% |
| Andrew Hammond | 9/10 | 2288 days | 4% |
| Allegra | 10/10 | 2411 days | 4% |
| Blazey’s | 10/10 | 2500 days | 4% |
| Maretta | 10/10 | 2592 days | 3% |
| Marieke | 7/10 | 2592 days | 3% |
| Macker | 9/10 | 2592 days | 3% |
| Rob Mellor | 10/10 | 2623 days | 3% |
| helen reeve | 10/10 | 2623 days | 3% |
| Melinda Pyke | 10/10 | 2653 days | 3% |
| Scooper | 9/10 | 2653 days | 3% |
| Rebecca | 10/10 | 2715 days | 3% |
| Sue | 10/10 | 2715 days | 3% |
| J. Chiao | 10/10 | 2776 days | 3% |
| Alexandrah Swann | 9/10 | 2806 days | 3% |
| Candy | 9/10 | 2806 days | 3% |
| Manoch Poungraya | 10/10 | 2806 days | 3% |
| Wendy | 8/10 | 2806 days | 3% |
| S Becker | 9/10 | 2806 days | 3% |
| Matt | 9/10 | 2806 days | 3% |
| PATRICIA S PARKIN | 9/10 | 2837 days | 3% |
| Steve Pickard | 10/10 | 2837 days | 3% |
| Michael Bichlmeier | 3/10 | 2840 days | 2% |
| Nick Cartmell | 8/10 | 2870 days | 2% |
| Claire Hodges | 10/10 | 2875 days | 3% |
| Eversons | 8/10 | 2896 days | 3% |
| Edwin Bos | 10/10 | 2937 days | 3% |
| Joe Barnett | 10/10 | 2940 days | 3% |
| Keith Roberts | 10/10 | 2956 days | 3% |
| Samantha Brewin | 10/10 | 2968 days | 3% |
| Alyssa Tunley | 9/10 | 2971 days | 3% |
| Vanessa Stubbs | 9/10 | 3014 days | 3% |
| CARMERS | 10/10 | 3018 days | 3% |
| Anthony Brooker | 9/10 | 3028 days | 3% |
| Isabel See | 10/10 | 3051 days | 3% |
| Viola Cube | 5/10 | 3065 days | 2% |
| Jonas Heidger | 5/10 | 3086 days | 2% |
| Kirk Lyons | 10/10 | 3095 days | 2% |
| Malai Berg | 10/10 | 3103 days | 2% |
| Teo Hong Wei | 10/10 | 3117 days | 2% |
| Eileen | 10/10 | 3132 days | 2% |
| Brett King | 9/10 | 3140 days | 2% |
| Errol Iaich | 10/10 | 3143 days | 2% |
| Kimmo Kiiski | 10/10 | 3146 days | 2% |
| Janet Pentelow | 10/10 | 3163 days | 2% |
| Artemis | 10/10 | 3167 days | 2% |
| Cissy Wei | 10/10 | 3171 days | 2% |
| Laura Kudo | 10/10 | 3182 days | 2% |
| Michael Eugster | 10/10 | 3201 days | 2% |
| Fabio Flepp | 10/10 | 3208 days | 2% |
| Jesse Kruithoed | 9/10 | 3211 days | 2% |
| John Ginty | 10/10 | 3212 days | 2% |
| Rosanna Leeming | 10/10 | 3217 days | 2% |
| Colin Roberts | 8/10 | 3221 days | 2% |
| Stephanie Hesketh | 10/10 | 3229 days | 2% |
| Suzanne Richmond | 9/10 | 3260 days | 2% |
| Leonie Westerhot | 6/10 | 3278 days | 1% |
| Greg MacFire | 10/10 | 3298 days | 2% |
| David Townsend | 10/10 | 3309 days | 2% |
| Andrew Altman | 10/10 | 3323 days | 2% |
| Sheryl Hicks | 9/10 | 3328 days | 2% |
| Renee Hahnel | 10/10 | 3332 days | 2% |
| James Campbell | 10/10 | 3337 days | 2% |
| Mike Guest | 10/10 | 3341 days | 2% |
| Chris | 7/10 | 3352 days | 2% |
| Derek Drost | 8/10 | 3357 days | 2% |
| Will Hughes | 10/10 | 3411 days | 2% |
| Mikael Torres | 10/10 | 3415 days | 2% |
| Shay | 10/10 | 3445 days | 2% |
| Belinda Clarke | 10/10 | 3480 days | 2% |
| Ian anderton | 10/10 | 3482 days | 2% |
| Kate | 9/10 | 3492 days | 2% |
| María del Carmen Escandell | 10/10 | 3499 days | 2% |
| Erin Polcyn Sailer | 8/10 | 3516 days | 2% |
| Max | 10/10 | 3545 days | 2% |
| Nina Grimaldi | 10/10 | 3626 days | 1% |
| David From Switzerland | 10/10 | 3645 days | 1% |
| Valerie Wee | 7/10 | 3662 days | 1% |
| Julie | 10/10 | 3687 days | 1% |
| Paul Frost | 9/10 | 3699 days | 1% |
| Melissa Darlington | 10/10 | 3701 days | 1% |
| Peter Schultz | 10/10 | 3739 days | 1% |
| Tom Reber | 10/10 | 3767 days | 1% |
| Andreas Knipper | 10/10 | 3773 days | 1% |
| Rawiri johnston | 9/10 | 3840 days | 1% |
| melissa heng | 9/10 | 3901 days | 1% |
| Oliver Pester | 10/10 | 3916 days | 1% |
| Heather Kingston | 10/10 | 3932 days | 1% |
| Mike Gornall | 10/10 | 3932 days | 1% |
| Vincent S. | 9/10 | 3960 days | 1% |
| Jess Rose | 10/10 | 3960 days | 1% |
| Constantin D | 10/10 | 3973 days | 1% |
| Sarah Good | 10/10 | 3976 days | 1% |
| Einar Glommes | 10/10 | 3982 days | 1% |
| Chris Coomber | 10/10 | 3984 days | 1% |
| Manuela | 10/10 | 4019 days | 1% |
| Jam Boggomann | 10/10 | 4019 days | 1% |
| Fanny DeBon | 10/10 | 4021 days | 1% |
| Lorcan Lennon | 8/10 | 4034 days | 1% |
| Hubert Schmid | 10/10 | 4077 days | 0% |
| Charlee Jayne | 10/10 | 4145 days | 0% |
| Fabian Rodriguez | 8/10 | 4206 days | 0% |
| Nikolas Gut | 10/10 | 4265 days | 0% |
| Jeroen Suijlang | 10/10 | 4271 days | 0% |
| Julie Robinson | 8/10 | 4313 days | 0% |
| David Spindler | 9/10 | 4326 days | 0% |
| Gilad Itzkovitz | 9/10 | 4346 days | 0% |
| Anne and Steve Bartlett | 9/10 | 4349 days | 0% |
| Susser | 9/10 | 4350 days | 0% |
| corey young | 10/10 | 4357 days | 0% |
| Rohan Kulatunga | 10/10 | 4357 days | 0% |
| Mick Hanily | 10/10 | 4357 days | 0% |
| Wendy Wilson | 9/10 | 4357 days | 0% |
| Marc Greeve | 8/10 | 4365 days | 0% |
| Philipp Haass | 10/10 | 4366 days | 0% |
| Sally Mortensen | 8/10 | 4388 days | 1% |
| Nicholas Ng | 5/10 | 4388 days | 1% |
| Pokari | 8/10 | 4449 days | 1% |
| Sandy Goh | 9/10 | 4449 days | 1% |
| Nigel & Annie Dale | 9/10 | 4449 days | 1% |
| Team Kim&James | 10/10 | 4510 days | 1% |
| AileenandTrent | 10/10 | 4510 days | 1% |
| I & K Urquhart | 10/10 | 4510 days | 1% |
| Andrew Spooner | 10/10 | 4541 days | 1% |
| Elise Robson | 10/10 | 4571 days | 1% |
| Sven Woelk | 8/10 | 4627 days | 1% |
| Barbara Lee | 10/10 | 4632 days | 1% |
| patrick+ katerina | 10/10 | 4632 days | 1% |
| Raelene Vine | 8/10 | 4663 days | 1% |
| Veronica and Jordi | 9/10 | 4682 days | 1% |
| Michael Nolan | 10/10 | 4691 days | 1% |
| rvonroad | 10/10 | 4722 days | 1% |
| Nikki | 10/10 | 4722 days | 1% |
| Moni Sangoi | 9/10 | 4722 days | 1% |
| brian barran | 10/10 | 4722 days | 1% |
| Christian | 8/10 | 4735 days | 1% |
| Mike Edwards | 9/10 | 4738 days | 1% |
| Margaret and Derek McNeil | 10/10 | 4738 days | 1% |
| Nigel Leighton | 10/10 | 4741 days | 1% |
| James Darren Tennant | 10/10 | 4765 days | 1% |
| David | 9/10 | 4783 days | 1% |
| Paul Kelly | 9/10 | 4844 days | 1% |
| MeganG | 8/10 | 4967 days | 1% |
| ellisking13 | 10/10 | 4997 days | 1% |
| Moni01 | 10/10 | 4997 days | 1% |
| Spanspek | 10/10 | 4997 days | 1% |
| Waldo Andersen | 9/10 | 4997 days | 1% |
| Simon Rawlinson | 9/10 | 5009 days | 1% |
| Norman UK | 8/10 | 5020 days | 1% |
| Hilbert vanEssen | 9/10 | 5025 days | 1% |
| Jaroslav Gajdos | 7/10 | 5031 days | 1% |
| Siegfried Richter | 8/10 | 5038 days | 1% |
| Domroes | 9/10 | 5049 days | 1% |
| Boule_de_gomme | 10/10 | 5057 days | 1% |
| Balonno | 10/10 | 5088 days | 1% |
| dierikx | 4/10 | 5088 days | 1% |
| polzeath | 9/10 | 5088 days | 1% |
| Dorthe | 10/10 | 5120 days | 1% |
| Laura McCusker | 9/10 | 5135 days | 1% |
| techno69 | 10/10 | 5210 days | 1% |
| edmondmenzies | 10/10 | 5272 days | 1% |
| Reed Bell | 9/10 | 5333 days | 1% |
| Rjay | 10/10 | 5333 days | 1% |
| Marc Edwards | 10/10 | 5352 days | 1% |
| Lisa Milton | 10/10 | 5356 days | 1% |
| G Tulloch | 10/10 | 5357 days | 1% |
| camicb | 10/10 | 5363 days | 1% |
| B_and_F_MN | 10/10 | 5363 days | 1% |
| Sinloft | 10/10 | 5363 days | 1% |
| Gordon Agent | 10/10 | 5371 days | 1% |
| Faith Whitcraft | 9/10 | 5371 days | 1% |
| John & Lorraine | 8/10 | 5373 days | 1% |
| Peter Cade | 10/10 | 5377 days | 1% |
| Frank & Ruth | 10/10 | 5378 days | 1% |
| Richard Dudfield | 9/10 | 5380 days | 1% |
| Malcolm McLean | 9/10 | 5384 days | 1% |
| Fabrizio Consolini | 9/10 | 5385 days | 1% |
| Ben Akin-Smith | 9/10 | 5388 days | 1% |
| Kai Eppink | 10/10 | 5392 days | 1% |
| LandJ | 7/10 | 5394 days | 1% |
| Lenny Appel | 9/10 | 5395 days | 1% |
| omlo | 10/10 | 5408 days | 1% |
| John Brand | 10/10 | 5408 days | 1% |
| Ruben and Jetske | 8/10 | 5412 days | 1% |
| Sue Haward | 9/10 | 5417 days | 1% |
| Camper | 10/10 | 5545 days | 1% |
| johannaEmil | 10/10 | 5545 days | 1% |
| blue114 | 10/10 | 5575 days | 1% |
| MVGoldenDawn | 9/10 | 5575 days | 1% |
| nelliekaye | 9/10 | 5575 days | 1% |
| Mary Van | 10/10 | 5575 days | 1% |
| jbchandler | 10/10 | 5698 days | 1% |
| Stuart Smith | 10/10 | 5698 days | 1% |
| Sue S | 9/10 | 5754 days | 1% |
| Paula Martinez | 10/10 | 5762 days | 1% |
| Chris el capitan | 10/10 | 5764 days | 1% |
| Glenn Williamson | 10/10 | 5780 days | 1% |
| David Valentine | 9/10 | 5781 days | 1% |
| Lauren Roney | 10/10 | 5787 days | 1% |
| Ann Grandchamp | 9/10 | 5801 days | 1% |
| Brit_Chick | 10/10 | 5818 days | 1% |
| stacyg | 10/10 | 5818 days | 1% |
| niekv | 10/10 | 5834 days | 1% |
| martint | 10/10 | 5842 days | 1% |
| Chris Bulman | 10/10 | 5860 days | 1% |
| Ruth Kinder | 10/10 | 5910 days | 1% |
| jank | 10/10 | 5940 days | 1% |
| alanvn | 9/10 | 5962 days | 1% |
| MiepS | 9/10 | 6081 days | 1% |
| BryonyS | 10/10 | 6083 days | 1% |
| RogerW | 10/10 | 6083 days | 1% |
| NatasjaV | 9/10 | 6111 days | 1% |
| JimmyK | 9/10 | 6111 days | 1% |
| Gillian | 9/10 | 6113 days | 1% |
| VincentD | 9/10 | 6127 days | 1% |
| Hetty | 9/10 | 6135 days | 1% |
| Cate | 9/10 | 6135 days | 1% |
| Peter | 8/10 | 6136 days | 1% |
| john west | 10/10 | 6161 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Wanaka TOP 10 Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-0.33% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 42 days. However the Wanaka TOP 10 Holiday Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Wanaka TOP 10 Holiday Park experience has been adjusted for 16 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 13 | -0.26% |
| 14 | -0.29% |
| 15 | -0.31% |
| 16 | -0.33% |
| 17 | -0.35% |
| 18 | -0.37% |
| 19 | -0.39% |
| … | … |
Balancing Adjustment
0.76% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
93%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.