Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Wanaka TOP 10 Holiday Park.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Wanaka TOP 10 Holiday Park
Valid Reviews
249 Valid Reviews
The Wanaka TOP 10 Holiday Park experience has a total of 261 reviews. There are 249 valid reviews that are included when calculating the ranking score and 12 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 249 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 144 |
|
58% |
| 9/10 | 67 |
|
27% |
| 8/10 | 22 |
|
9% |
| 7/10 | 7 |
|
3% |
| 6/10 | 3 |
|
1% |
| 5/10 | 3 |
|
1% |
| 4/10 | 1 |
|
0% |
| 3/10 | 1 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 1 |
|
0% |
92.73% Average
The raw data average (mean) for all the Wanaka TOP 10 Holiday Park valid reviews is 92.73% and is based on 249 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
70 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 249 valid reviews, the experience has 70 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 70 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 30 |
|
43% |
| 9/10 | 27 |
|
39% |
| 8/10 | 11 |
|
16% |
| 7/10 | 1 |
|
1% |
| 6/10 | 1 |
|
1% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
92.00% Average
The raw data average (mean) for all the Wanaka TOP 10 Holiday Park face-to-face reviews is 92.00% and is based on 70 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
91.02%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Carlin Struik | 6/10 | 108 days | 88% |
| Sue Stafford | 10/10 | 200 days | 100% |
| Paulo | 10/10 | 382 days | 94% |
| Les Horn | 10/10 | 413 days | 92% |
| Jack Kerouac | 6/10 | 535 days | 74% |
| Matt Olejniczak | 10/10 | 566 days | 84% |
| Steve | 10/10 | 566 days | 84% |
| Laura | 9/10 | 594 days | 81% |
| Roger Heckly | 10/10 | 625 days | 80% |
| Mil | 9/10 | 686 days | 74% |
| Rachel Wilcox | 7/10 | 747 days | 65% |
| Darrell | 10/10 | 931 days | 52% |
| Michelle | 10/10 | 1386 days | 16% |
| Jim Henderson | 10/10 | 1447 days | 13% |
| David | 9/10 | 1569 days | 9% |
| Kelly | 9/10 | 1569 days | 9% |
| Luci | 1/10 | 1661 days | 3% |
| Colin Anderson | 10/10 | 1661 days | 7% |
| Ashleigh Lim | 7/10 | 1661 days | 6% |
| Robert Adler | 9/10 | 1661 days | 7% |
| Cam and Jem | 10/10 | 1661 days | 7% |
| Ju | 9/10 | 1690 days | 6% |
| Liz Wade | 9/10 | 1720 days | 6% |
| Leon | 9/10 | 1721 days | 6% |
| Will37 | 8/10 | 1721 days | 6% |
| Tanja Rombey | 10/10 | 1752 days | 5% |
| Elise Cook | 10/10 | 1782 days | 5% |
| Rob G | 10/10 | 1782 days | 5% |
| Slaven Clan | 10/10 | 1813 days | 5% |
| Shannon | 10/10 | 1813 days | 5% |
| Jenn | 10/10 | 1843 days | 5% |
| Andrew Hammond | 9/10 | 1843 days | 5% |
| Allegra | 10/10 | 1966 days | 5% |
| Blazey’s | 10/10 | 2055 days | 5% |
| Maretta | 10/10 | 2147 days | 4% |
| Marieke | 7/10 | 2147 days | 4% |
| Macker | 9/10 | 2147 days | 4% |
| Rob Mellor | 10/10 | 2178 days | 4% |
| helen reeve | 10/10 | 2178 days | 4% |
| Melinda Pyke | 10/10 | 2208 days | 4% |
| Scooper | 9/10 | 2208 days | 4% |
| Rebecca | 10/10 | 2270 days | 4% |
| Sue | 10/10 | 2270 days | 4% |
| J. Chiao | 10/10 | 2331 days | 4% |
| Alexandrah Swann | 9/10 | 2361 days | 4% |
| Candy | 9/10 | 2361 days | 4% |
| Manoch Poungraya | 10/10 | 2361 days | 4% |
| Wendy | 8/10 | 2361 days | 4% |
| S Becker | 9/10 | 2361 days | 4% |
| Matt | 9/10 | 2361 days | 4% |
| PATRICIA S PARKIN | 9/10 | 2392 days | 4% |
| Steve Pickard | 10/10 | 2392 days | 4% |
| Michael Bichlmeier | 3/10 | 2395 days | 2% |
| Nick Cartmell | 8/10 | 2425 days | 3% |
| Claire Hodges | 10/10 | 2430 days | 4% |
| Eversons | 8/10 | 2451 days | 4% |
| Edwin Bos | 10/10 | 2492 days | 4% |
| Joe Barnett | 10/10 | 2495 days | 4% |
| Keith Roberts | 10/10 | 2511 days | 4% |
| Samantha Brewin | 10/10 | 2523 days | 4% |
| Alyssa Tunley | 9/10 | 2526 days | 4% |
| Vanessa Stubbs | 9/10 | 2569 days | 4% |
| CARMERS | 10/10 | 2573 days | 4% |
| Anthony Brooker | 9/10 | 2583 days | 3% |
| Isabel See | 10/10 | 2606 days | 3% |
| Viola Cube | 5/10 | 2620 days | 3% |
| Jonas Heidger | 5/10 | 2641 days | 3% |
| Kirk Lyons | 10/10 | 2650 days | 3% |
| Malai Berg | 10/10 | 2658 days | 3% |
| Teo Hong Wei | 10/10 | 2672 days | 3% |
| Eileen | 10/10 | 2687 days | 3% |
| Brett King | 9/10 | 2695 days | 3% |
| Errol Iaich | 10/10 | 2698 days | 3% |
| Kimmo Kiiski | 10/10 | 2701 days | 3% |
| Janet Pentelow | 10/10 | 2718 days | 3% |
| Artemis | 10/10 | 2722 days | 3% |
| Cissy Wei | 10/10 | 2726 days | 3% |
| Laura Kudo | 10/10 | 2737 days | 3% |
| Michael Eugster | 10/10 | 2756 days | 3% |
| Fabio Flepp | 10/10 | 2763 days | 3% |
| Jesse Kruithoed | 9/10 | 2766 days | 3% |
| John Ginty | 10/10 | 2767 days | 3% |
| Rosanna Leeming | 10/10 | 2772 days | 3% |
| Colin Roberts | 8/10 | 2776 days | 3% |
| Stephanie Hesketh | 10/10 | 2784 days | 3% |
| Suzanne Richmond | 9/10 | 2815 days | 3% |
| Leonie Westerhot | 6/10 | 2833 days | 2% |
| Greg MacFire | 10/10 | 2853 days | 3% |
| David Townsend | 10/10 | 2864 days | 3% |
| Andrew Altman | 10/10 | 2878 days | 3% |
| Sheryl Hicks | 9/10 | 2883 days | 3% |
| Renee Hahnel | 10/10 | 2887 days | 3% |
| James Campbell | 10/10 | 2892 days | 3% |
| Mike Guest | 10/10 | 2896 days | 3% |
| Chris | 7/10 | 2907 days | 3% |
| Derek Drost | 8/10 | 2912 days | 3% |
| Will Hughes | 10/10 | 2966 days | 3% |
| Mikael Torres | 10/10 | 2970 days | 3% |
| Shay | 10/10 | 3000 days | 3% |
| Belinda Clarke | 10/10 | 3035 days | 3% |
| Ian anderton | 10/10 | 3037 days | 3% |
| Kate | 9/10 | 3047 days | 3% |
| María del Carmen Escandell | 10/10 | 3054 days | 3% |
| Erin Polcyn Sailer | 8/10 | 3071 days | 2% |
| Max | 10/10 | 3100 days | 2% |
| Nina Grimaldi | 10/10 | 3181 days | 2% |
| David From Switzerland | 10/10 | 3200 days | 2% |
| Valerie Wee | 7/10 | 3217 days | 2% |
| Julie | 10/10 | 3242 days | 2% |
| Paul Frost | 9/10 | 3254 days | 2% |
| Melissa Darlington | 10/10 | 3256 days | 2% |
| Peter Schultz | 10/10 | 3294 days | 2% |
| Tom Reber | 10/10 | 3322 days | 2% |
| Andreas Knipper | 10/10 | 3328 days | 2% |
| Rawiri johnston | 9/10 | 3395 days | 2% |
| melissa heng | 9/10 | 3456 days | 2% |
| Oliver Pester | 10/10 | 3471 days | 2% |
| Heather Kingston | 10/10 | 3487 days | 2% |
| Mike Gornall | 10/10 | 3487 days | 2% |
| Vincent S. | 9/10 | 3515 days | 2% |
| Jess Rose | 10/10 | 3515 days | 2% |
| Constantin D | 10/10 | 3528 days | 2% |
| Sarah Good | 10/10 | 3531 days | 2% |
| Einar Glommes | 10/10 | 3537 days | 2% |
| Chris Coomber | 10/10 | 3539 days | 2% |
| Manuela | 10/10 | 3574 days | 1% |
| Jam Boggomann | 10/10 | 3574 days | 1% |
| Fanny DeBon | 10/10 | 3576 days | 1% |
| Lorcan Lennon | 8/10 | 3589 days | 1% |
| Hubert Schmid | 10/10 | 3632 days | 1% |
| Charlee Jayne | 10/10 | 3700 days | 1% |
| Fabian Rodriguez | 8/10 | 3761 days | 1% |
| Nikolas Gut | 10/10 | 3820 days | 1% |
| Jeroen Suijlang | 10/10 | 3826 days | 1% |
| Julie Robinson | 8/10 | 3868 days | 1% |
| David Spindler | 9/10 | 3881 days | 1% |
| Gilad Itzkovitz | 9/10 | 3901 days | 1% |
| Anne and Steve Bartlett | 9/10 | 3904 days | 1% |
| Susser | 9/10 | 3905 days | 1% |
| corey young | 10/10 | 3912 days | 1% |
| Rohan Kulatunga | 10/10 | 3912 days | 1% |
| Mick Hanily | 10/10 | 3912 days | 1% |
| Wendy Wilson | 9/10 | 3912 days | 1% |
| Marc Greeve | 8/10 | 3920 days | 1% |
| Philipp Haass | 10/10 | 3921 days | 1% |
| Sally Mortensen | 8/10 | 3943 days | 1% |
| Nicholas Ng | 5/10 | 3943 days | 1% |
| Pokari | 8/10 | 4004 days | 1% |
| Sandy Goh | 9/10 | 4004 days | 1% |
| Nigel & Annie Dale | 9/10 | 4004 days | 1% |
| Team Kim&James | 10/10 | 4065 days | 1% |
| AileenandTrent | 10/10 | 4065 days | 1% |
| I & K Urquhart | 10/10 | 4065 days | 1% |
| Andrew Spooner | 10/10 | 4096 days | 0% |
| Elise Robson | 10/10 | 4126 days | 0% |
| Sven Woelk | 8/10 | 4182 days | 0% |
| Barbara Lee | 10/10 | 4187 days | 0% |
| patrick+ katerina | 10/10 | 4187 days | 0% |
| Raelene Vine | 8/10 | 4218 days | 0% |
| Veronica and Jordi | 9/10 | 4237 days | 0% |
| Michael Nolan | 10/10 | 4246 days | 0% |
| rvonroad | 10/10 | 4277 days | 0% |
| Nikki | 10/10 | 4277 days | 0% |
| Moni Sangoi | 9/10 | 4277 days | 0% |
| brian barran | 10/10 | 4277 days | 0% |
| Christian | 8/10 | 4290 days | 0% |
| Mike Edwards | 9/10 | 4293 days | 0% |
| Margaret and Derek McNeil | 10/10 | 4293 days | 0% |
| Nigel Leighton | 10/10 | 4296 days | 0% |
| James Darren Tennant | 10/10 | 4320 days | 0% |
| David | 9/10 | 4338 days | 0% |
| Paul Kelly | 9/10 | 4399 days | 1% |
| MeganG | 8/10 | 4522 days | 1% |
| ellisking13 | 10/10 | 4552 days | 1% |
| Moni01 | 10/10 | 4552 days | 1% |
| Spanspek | 10/10 | 4552 days | 1% |
| Waldo Andersen | 9/10 | 4552 days | 1% |
| Simon Rawlinson | 9/10 | 4564 days | 1% |
| Norman UK | 8/10 | 4575 days | 1% |
| Hilbert vanEssen | 9/10 | 4580 days | 1% |
| Jaroslav Gajdos | 7/10 | 4586 days | 1% |
| Siegfried Richter | 8/10 | 4593 days | 1% |
| Domroes | 9/10 | 4604 days | 1% |
| Boule_de_gomme | 10/10 | 4612 days | 1% |
| Balonno | 10/10 | 4643 days | 1% |
| dierikx | 4/10 | 4643 days | 1% |
| polzeath | 9/10 | 4643 days | 1% |
| Dorthe | 10/10 | 4675 days | 1% |
| Laura McCusker | 9/10 | 4690 days | 1% |
| techno69 | 10/10 | 4765 days | 1% |
| edmondmenzies | 10/10 | 4827 days | 1% |
| Reed Bell | 9/10 | 4888 days | 1% |
| Rjay | 10/10 | 4888 days | 1% |
| Marc Edwards | 10/10 | 4907 days | 1% |
| Lisa Milton | 10/10 | 4911 days | 1% |
| G Tulloch | 10/10 | 4912 days | 1% |
| camicb | 10/10 | 4918 days | 1% |
| B_and_F_MN | 10/10 | 4918 days | 1% |
| Sinloft | 10/10 | 4918 days | 1% |
| Gordon Agent | 10/10 | 4926 days | 1% |
| Faith Whitcraft | 9/10 | 4926 days | 1% |
| John & Lorraine | 8/10 | 4928 days | 1% |
| Peter Cade | 10/10 | 4932 days | 1% |
| Frank & Ruth | 10/10 | 4933 days | 1% |
| Richard Dudfield | 9/10 | 4935 days | 1% |
| Malcolm McLean | 9/10 | 4939 days | 1% |
| Fabrizio Consolini | 9/10 | 4940 days | 1% |
| Ben Akin-Smith | 9/10 | 4943 days | 1% |
| Kai Eppink | 10/10 | 4947 days | 1% |
| LandJ | 7/10 | 4949 days | 1% |
| Lenny Appel | 9/10 | 4950 days | 1% |
| omlo | 10/10 | 4963 days | 1% |
| John Brand | 10/10 | 4963 days | 1% |
| Ruben and Jetske | 8/10 | 4967 days | 1% |
| Sue Haward | 9/10 | 4972 days | 1% |
| Camper | 10/10 | 5100 days | 1% |
| johannaEmil | 10/10 | 5100 days | 1% |
| blue114 | 10/10 | 5130 days | 1% |
| MVGoldenDawn | 9/10 | 5130 days | 1% |
| nelliekaye | 9/10 | 5130 days | 1% |
| Mary Van | 10/10 | 5130 days | 1% |
| jbchandler | 10/10 | 5253 days | 1% |
| Stuart Smith | 10/10 | 5253 days | 1% |
| Sue S | 9/10 | 5309 days | 1% |
| Paula Martinez | 10/10 | 5317 days | 1% |
| Chris el capitan | 10/10 | 5319 days | 1% |
| Glenn Williamson | 10/10 | 5335 days | 1% |
| David Valentine | 9/10 | 5336 days | 1% |
| Lauren Roney | 10/10 | 5342 days | 1% |
| Ann Grandchamp | 9/10 | 5356 days | 1% |
| Brit_Chick | 10/10 | 5373 days | 1% |
| stacyg | 10/10 | 5373 days | 1% |
| niekv | 10/10 | 5389 days | 1% |
| martint | 10/10 | 5397 days | 1% |
| Chris Bulman | 10/10 | 5415 days | 1% |
| Ruth Kinder | 10/10 | 5465 days | 1% |
| jank | 10/10 | 5495 days | 1% |
| alanvn | 9/10 | 5517 days | 1% |
| MiepS | 9/10 | 5636 days | 1% |
| BryonyS | 10/10 | 5638 days | 1% |
| RogerW | 10/10 | 5638 days | 1% |
| NatasjaV | 9/10 | 5666 days | 1% |
| JimmyK | 9/10 | 5666 days | 1% |
| Gillian | 9/10 | 5668 days | 1% |
| VincentD | 9/10 | 5682 days | 1% |
| Hetty | 9/10 | 5690 days | 1% |
| Cate | 9/10 | 5690 days | 1% |
| Peter | 8/10 | 5691 days | 1% |
| john west | 10/10 | 5716 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Wanaka TOP 10 Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-1.19% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 76 days. However the Wanaka TOP 10 Holiday Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Wanaka TOP 10 Holiday Park experience has been adjusted for 80 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 77 | -1.15% |
| 78 | -1.16% |
| 79 | -1.18% |
| 80 | -1.19% |
| 81 | -1.21% |
| 82 | -1.22% |
| 83 | -1.24% |
| … | … |
Balancing Adjustment
1.02% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
91%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.