G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Hampshire Holiday Park Wanaka.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Hampshire Holiday Park Wanaka
Valid Reviews
153 Valid Reviews
The Hampshire Holiday Park Wanaka experience has a total of 156 reviews. There are 153 valid reviews that are included when calculating the ranking score and 3 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 153 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 25 |
|
16% |
| 9/10 | 29 |
|
19% |
| 8/10 | 36 |
|
24% |
| 7/10 | 19 |
|
12% |
| 6/10 | 20 |
|
13% |
| 5/10 | 13 |
|
8% |
| 4/10 | 4 |
|
3% |
| 3/10 | 2 |
|
1% |
| 2/10 | 1 |
|
1% |
| 1/10 | 4 |
|
3% |
74.84% Average
The raw data average (mean) for all the Hampshire Holiday Park Wanaka valid reviews is 74.84% and is based on 153 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
34 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 153 valid reviews, the experience has 34 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 34 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 2 |
|
6% |
| 9/10 | 3 |
|
9% |
| 8/10 | 7 |
|
21% |
| 7/10 | 2 |
|
6% |
| 6/10 | 7 |
|
21% |
| 5/10 | 7 |
|
21% |
| 4/10 | 2 |
|
6% |
| 3/10 | 0 |
|
0% |
| 2/10 | 1 |
|
3% |
| 1/10 | 3 |
|
9% |
60.88% Average
The raw data average (mean) for all the Hampshire Holiday Park Wanaka face-to-face reviews is 60.88% and is based on 34 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
84.95%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Vera | 9/10 | 74 days | 100% |
| Rory M | 8/10 | 74 days | 99% |
| Rich | 9/10 | 135 days | 99% |
| BP | 10/10 | 166 days | 100% |
| Shaun | 8/10 | 316 days | 94% |
| Thom S | 8/10 | 347 days | 92% |
| Diane n Dave | 10/10 | 347 days | 94% |
| Lynda k | 8/10 | 347 days | 92% |
| Anne | 6/10 | 347 days | 81% |
| Dean | 10/10 | 500 days | 87% |
| Mike Fricker | 9/10 | 622 days | 78% |
| Hannah | 10/10 | 622 days | 79% |
| Jorian | 6/10 | 653 days | 66% |
| Lou | 10/10 | 682 days | 74% |
| Tal Tal | 10/10 | 713 days | 72% |
| Donna Harbidge | 9/10 | 835 days | 60% |
| Charlie | 9/10 | 866 days | 57% |
| Henry | 9/10 | 897 days | 54% |
| Amy Catley | 6/10 | 958 days | 42% |
| FitzHanss | 10/10 | 1019 days | 43% |
| Lieke | 4/10 | 1047 days | 26% |
| Ju | 4/10 | 1047 days | 26% |
| Alexandra | 9/10 | 1078 days | 37% |
| Aiden | 6/10 | 1078 days | 32% |
| Julia | 9/10 | 1078 days | 37% |
| RR | 9/10 | 1109 days | 34% |
| Sophie | 8/10 | 1109 days | 34% |
| Amel | 10/10 | 1109 days | 35% |
| Julia | 9/10 | 1109 days | 34% |
| Evan | 8/10 | 1139 days | 32% |
| Marcus | 3/10 | 1139 days | 18% |
| Rebecca Woodbridge | 8/10 | 1139 days | 32% |
| Eoin from Ireland | 10/10 | 1170 days | 30% |
| Hannah and Matthew | 7/10 | 1231 days | 24% |
| Justin | 10/10 | 1443 days | 13% |
| Wayne | 10/10 | 1535 days | 10% |
| Karthik | 10/10 | 1718 days | 6% |
| Thomas neil | 9/10 | 1749 days | 5% |
| Ange | 10/10 | 1808 days | 5% |
| Rach | 8/10 | 1869 days | 5% |
| Grace | 10/10 | 1869 days | 5% |
| JS | 8/10 | 1930 days | 5% |
| Jed Barnett | 10/10 | 2143 days | 4% |
| Clauds | 9/10 | 2143 days | 4% |
| Amanda | 8/10 | 2174 days | 4% |
| Fran | 9/10 | 2205 days | 4% |
| Sheri | 10/10 | 2235 days | 4% |
| Linda QLD | 9/10 | 2388 days | 4% |
| Lisanne | 7/10 | 2449 days | 4% |
| Beth | 9/10 | 2480 days | 4% |
| John | 3/10 | 2480 days | 2% |
| Michi | 9/10 | 2480 days | 4% |
| Jacqui | 8/10 | 2539 days | 4% |
| Inna | 10/10 | 2539 days | 4% |
| Tac | 9/10 | 2539 days | 4% |
| Anwang | 7/10 | 2570 days | 3% |
| Juraj | 7/10 | 2570 days | 3% |
| Kelsie | 9/10 | 2600 days | 3% |
| Nifty | 8/10 | 2600 days | 3% |
| Violet Murphy | 5/10 | 2631 days | 3% |
| Philip Page | 7/10 | 2631 days | 3% |
| Mike Fricker | 9/10 | 2631 days | 3% |
| Adva Cohen | 1/10 | 2661 days | 1% |
| Rachel | 8/10 | 2661 days | 3% |
| Holly Bartholomew | 7/10 | 2661 days | 3% |
| Cassie | 8/10 | 2661 days | 3% |
| Andres | 10/10 | 2692 days | 3% |
| Abu Samah Harun | 10/10 | 2723 days | 3% |
| Bex & Jake | 9/10 | 2784 days | 3% |
| Nathaniel Bond | 9/10 | 2843 days | 2% |
| Nicky Edwards | 9/10 | 2858 days | 3% |
| Hanneke van Dijk | 6/10 | 2878 days | 2% |
| Rogier van de Wiel | 8/10 | 2884 days | 3% |
| Helen Bond | 10/10 | 2904 days | 3% |
| Leong Mee Yee | 8/10 | 2906 days | 3% |
| Meijerelske | 9/10 | 2910 days | 3% |
| Laura Meelynn | 8/10 | 2934 days | 3% |
| Joe Trigg | 8/10 | 2976 days | 3% |
| Jenna Neivandt | 10/10 | 3016 days | 3% |
| Jozef Pinkerton | 6/10 | 3016 days | 2% |
| c mccabe | 8/10 | 3048 days | 3% |
| Chloe Watson | 8/10 | 3081 days | 2% |
| Duncan | 7/10 | 3133 days | 2% |
| Marc Lambert | 5/10 | 3185 days | 2% |
| Renard D | 5/10 | 3213 days | 2% |
| Daniel Andersson | 8/10 | 3237 days | 2% |
| Victoria Strong | 8/10 | 3267 days | 2% |
| David Townsend | 6/10 | 3318 days | 2% |
| Alicia McCormick | 6/10 | 3444 days | 2% |
| W Donovan | 8/10 | 3520 days | 2% |
| Wayne Jeskie | 5/10 | 3531 days | 1% |
| phillip dudman | 7/10 | 3531 days | 2% |
| Sara Dimnik | 7/10 | 3557 days | 1% |
| Sean Stevens | 8/10 | 3576 days | 2% |
| Corina Sima | 8/10 | 3582 days | 2% |
| Perrine Pilate | 8/10 | 3593 days | 2% |
| Helen James | 6/10 | 3605 days | 1% |
| Alex Macdonald | 6/10 | 3634 days | 1% |
| Harriet Bramley | 7/10 | 3760 days | 1% |
| Mitchell Henderson | 6/10 | 3786 days | 1% |
| Amy Steiger | 7/10 | 3787 days | 1% |
| Shelley | 5/10 | 3811 days | 1% |
| Nicole | 6/10 | 3856 days | 1% |
| Alistair Millward | 7/10 | 3937 days | 1% |
| Sam Smith | 5/10 | 3940 days | 1% |
| Adam Wight | 6/10 | 3943 days | 1% |
| Sebastiaan Kemperman | 6/10 | 3955 days | 1% |
| Wilma Senior | 7/10 | 3968 days | 1% |
| Stefanie Feldman | 7/10 | 3988 days | 1% |
| Rebecca Weight | 8/10 | 3992 days | 1% |
| Alexis Leneveu | 10/10 | 4007 days | 1% |
| Viki Ziemba | 9/10 | 4024 days | 1% |
| Bert Snel | 9/10 | 4060 days | 1% |
| Claudia | 10/10 | 4121 days | 0% |
| Ane Didriksen | 6/10 | 4272 days | 0% |
| Iris Anette Berger | 6/10 | 4272 days | 0% |
| Mike Fricker | 9/10 | 4275 days | 0% |
| JoMary Smith | 7/10 | 4334 days | 0% |
| catherine welsh | 6/10 | 4365 days | 0% |
| andrewmh | 8/10 | 4396 days | 1% |
| PipandJon | 8/10 | 4426 days | 1% |
| Jitka Krejcova | 10/10 | 4657 days | 1% |
| Bertiethebus | 7/10 | 4671 days | 1% |
| Patrycja Polakowska | 9/10 | 4681 days | 1% |
| Peter & Kate Carmichael | 8/10 | 5047 days | 1% |
| Aoife Lillis | 9/10 | 5053 days | 1% |
| G Tulloch | 1/10 | 5365 days | 0% |
| Sally Reeves | 1/10 | 5381 days | 0% |
| Hanggi | 10/10 | 5382 days | 1% |
| Julie | 5/10 | 5384 days | 1% |
| Alex | 7/10 | 5389 days | 1% |
| Eddie Stevens | 5/10 | 5396 days | 1% |
| Claudia Vermeer | 8/10 | 5416 days | 1% |
| Gillian de Vries | 6/10 | 5423 days | 1% |
| dollimyxture | 7/10 | 5492 days | 1% |
| Polil | 5/10 | 5753 days | 1% |
| Marcus Kippner | 8/10 | 5758 days | 1% |
| Barbara & Sven | 5/10 | 5769 days | 1% |
| Rolf X | 6/10 | 5777 days | 1% |
| Schygulla | 8/10 | 5787 days | 1% |
| Sinjc Grude | 8/10 | 5792 days | 1% |
| Lorena | 9/10 | 5795 days | 1% |
| Ross & Catherine Litherland | 2/10 | 5808 days | 0% |
| asselman | 4/10 | 5842 days | 0% |
| Decuq | 5/10 | 5868 days | 1% |
| paulandcathy | 5/10 | 5912 days | 1% |
| Kelly | 5/10 | 6012 days | 1% |
| OliverG1 | 8/10 | 6089 days | 1% |
| JoR | 4/10 | 6089 days | 0% |
| Vivien Williams | 1/10 | 6119 days | 0% |
| MetteK | 8/10 | 6135 days | 1% |
| Lucas | 6/10 | 6144 days | 1% |
| Frank | 7/10 | 6144 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Hampshire Holiday Park Wanaka experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-0.77% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 42 days. However the Hampshire Holiday Park Wanaka experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Hampshire Holiday Park Wanaka experience has been adjusted for 38 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 35 | -0.71% |
| 36 | -0.73% |
| 37 | -0.75% |
| 38 | -0.77% |
| 39 | -0.79% |
| 40 | -0.81% |
| 41 | -0.83% |
| … | … |
Balancing Adjustment
1.99% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
86%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.