Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Hampshire Holiday Park Wanaka.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Hampshire Holiday Park Wanaka
Valid Reviews
153 Valid Reviews
The Hampshire Holiday Park Wanaka experience has a total of 156 reviews. There are 153 valid reviews that are included when calculating the ranking score and 3 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 153 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 25 |
|
16% |
| 9/10 | 29 |
|
19% |
| 8/10 | 36 |
|
24% |
| 7/10 | 19 |
|
12% |
| 6/10 | 20 |
|
13% |
| 5/10 | 13 |
|
8% |
| 4/10 | 4 |
|
3% |
| 3/10 | 2 |
|
1% |
| 2/10 | 1 |
|
1% |
| 1/10 | 4 |
|
3% |
74.84% Average
The raw data average (mean) for all the Hampshire Holiday Park Wanaka valid reviews is 74.84% and is based on 153 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
34 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 153 valid reviews, the experience has 34 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 34 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 2 |
|
6% |
| 9/10 | 3 |
|
9% |
| 8/10 | 7 |
|
21% |
| 7/10 | 2 |
|
6% |
| 6/10 | 7 |
|
21% |
| 5/10 | 7 |
|
21% |
| 4/10 | 2 |
|
6% |
| 3/10 | 0 |
|
0% |
| 2/10 | 1 |
|
3% |
| 1/10 | 3 |
|
9% |
60.88% Average
The raw data average (mean) for all the Hampshire Holiday Park Wanaka face-to-face reviews is 60.88% and is based on 34 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
84.96%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Vera | 9/10 | 75 days | 100% |
| Rory M | 8/10 | 75 days | 99% |
| Rich | 9/10 | 136 days | 99% |
| BP | 10/10 | 167 days | 100% |
| Shaun | 8/10 | 317 days | 94% |
| Thom S | 8/10 | 348 days | 92% |
| Diane n Dave | 10/10 | 348 days | 94% |
| Lynda k | 8/10 | 348 days | 92% |
| Anne | 6/10 | 348 days | 81% |
| Dean | 10/10 | 501 days | 87% |
| Mike Fricker | 9/10 | 623 days | 78% |
| Hannah | 10/10 | 623 days | 79% |
| Jorian | 6/10 | 654 days | 66% |
| Lou | 10/10 | 683 days | 74% |
| Tal Tal | 10/10 | 714 days | 72% |
| Donna Harbidge | 9/10 | 836 days | 60% |
| Charlie | 9/10 | 867 days | 57% |
| Henry | 9/10 | 898 days | 54% |
| Amy Catley | 6/10 | 959 days | 42% |
| FitzHanss | 10/10 | 1020 days | 43% |
| Lieke | 4/10 | 1048 days | 26% |
| Ju | 4/10 | 1048 days | 26% |
| Alexandra | 9/10 | 1079 days | 37% |
| Aiden | 6/10 | 1079 days | 32% |
| Julia | 9/10 | 1079 days | 37% |
| RR | 9/10 | 1110 days | 34% |
| Sophie | 8/10 | 1110 days | 34% |
| Amel | 10/10 | 1110 days | 35% |
| Julia | 9/10 | 1110 days | 34% |
| Evan | 8/10 | 1140 days | 32% |
| Marcus | 3/10 | 1140 days | 18% |
| Rebecca Woodbridge | 8/10 | 1140 days | 32% |
| Eoin from Ireland | 10/10 | 1171 days | 30% |
| Hannah and Matthew | 7/10 | 1232 days | 24% |
| Justin | 10/10 | 1444 days | 13% |
| Wayne | 10/10 | 1536 days | 10% |
| Karthik | 10/10 | 1719 days | 6% |
| Thomas neil | 9/10 | 1750 days | 5% |
| Ange | 10/10 | 1809 days | 5% |
| Rach | 8/10 | 1870 days | 5% |
| Grace | 10/10 | 1870 days | 5% |
| JS | 8/10 | 1931 days | 5% |
| Jed Barnett | 10/10 | 2144 days | 4% |
| Clauds | 9/10 | 2144 days | 4% |
| Amanda | 8/10 | 2175 days | 4% |
| Fran | 9/10 | 2206 days | 4% |
| Sheri | 10/10 | 2236 days | 4% |
| Linda QLD | 9/10 | 2389 days | 4% |
| Lisanne | 7/10 | 2450 days | 4% |
| Beth | 9/10 | 2481 days | 4% |
| John | 3/10 | 2481 days | 2% |
| Michi | 9/10 | 2481 days | 4% |
| Jacqui | 8/10 | 2540 days | 4% |
| Inna | 10/10 | 2540 days | 4% |
| Tac | 9/10 | 2540 days | 4% |
| Anwang | 7/10 | 2571 days | 3% |
| Juraj | 7/10 | 2571 days | 3% |
| Kelsie | 9/10 | 2601 days | 3% |
| Nifty | 8/10 | 2601 days | 3% |
| Violet Murphy | 5/10 | 2632 days | 3% |
| Philip Page | 7/10 | 2632 days | 3% |
| Mike Fricker | 9/10 | 2632 days | 3% |
| Adva Cohen | 1/10 | 2662 days | 1% |
| Rachel | 8/10 | 2662 days | 3% |
| Holly Bartholomew | 7/10 | 2662 days | 3% |
| Cassie | 8/10 | 2662 days | 3% |
| Andres | 10/10 | 2693 days | 3% |
| Abu Samah Harun | 10/10 | 2724 days | 3% |
| Bex & Jake | 9/10 | 2785 days | 3% |
| Nathaniel Bond | 9/10 | 2844 days | 2% |
| Nicky Edwards | 9/10 | 2859 days | 3% |
| Hanneke van Dijk | 6/10 | 2879 days | 2% |
| Rogier van de Wiel | 8/10 | 2885 days | 3% |
| Helen Bond | 10/10 | 2905 days | 3% |
| Leong Mee Yee | 8/10 | 2907 days | 3% |
| Meijerelske | 9/10 | 2911 days | 3% |
| Laura Meelynn | 8/10 | 2935 days | 3% |
| Joe Trigg | 8/10 | 2977 days | 3% |
| Jenna Neivandt | 10/10 | 3017 days | 3% |
| Jozef Pinkerton | 6/10 | 3017 days | 2% |
| c mccabe | 8/10 | 3049 days | 3% |
| Chloe Watson | 8/10 | 3082 days | 2% |
| Duncan | 7/10 | 3134 days | 2% |
| Marc Lambert | 5/10 | 3186 days | 2% |
| Renard D | 5/10 | 3214 days | 2% |
| Daniel Andersson | 8/10 | 3238 days | 2% |
| Victoria Strong | 8/10 | 3268 days | 2% |
| David Townsend | 6/10 | 3319 days | 2% |
| Alicia McCormick | 6/10 | 3445 days | 2% |
| W Donovan | 8/10 | 3521 days | 2% |
| Wayne Jeskie | 5/10 | 3532 days | 1% |
| phillip dudman | 7/10 | 3532 days | 2% |
| Sara Dimnik | 7/10 | 3558 days | 1% |
| Sean Stevens | 8/10 | 3577 days | 2% |
| Corina Sima | 8/10 | 3583 days | 2% |
| Perrine Pilate | 8/10 | 3594 days | 2% |
| Helen James | 6/10 | 3606 days | 1% |
| Alex Macdonald | 6/10 | 3636 days | 1% |
| Harriet Bramley | 7/10 | 3761 days | 1% |
| Mitchell Henderson | 6/10 | 3787 days | 1% |
| Amy Steiger | 7/10 | 3789 days | 1% |
| Shelley | 5/10 | 3812 days | 1% |
| Nicole | 6/10 | 3857 days | 1% |
| Alistair Millward | 7/10 | 3938 days | 1% |
| Sam Smith | 5/10 | 3942 days | 1% |
| Adam Wight | 6/10 | 3944 days | 1% |
| Sebastiaan Kemperman | 6/10 | 3956 days | 1% |
| Wilma Senior | 7/10 | 3970 days | 1% |
| Stefanie Feldman | 7/10 | 3989 days | 1% |
| Rebecca Weight | 8/10 | 3993 days | 1% |
| Alexis Leneveu | 10/10 | 4008 days | 1% |
| Viki Ziemba | 9/10 | 4025 days | 1% |
| Bert Snel | 9/10 | 4062 days | 1% |
| Claudia | 10/10 | 4123 days | 0% |
| Ane Didriksen | 6/10 | 4273 days | 0% |
| Iris Anette Berger | 6/10 | 4273 days | 0% |
| Mike Fricker | 9/10 | 4276 days | 0% |
| JoMary Smith | 7/10 | 4335 days | 0% |
| catherine welsh | 6/10 | 4366 days | 0% |
| andrewmh | 8/10 | 4397 days | 1% |
| PipandJon | 8/10 | 4427 days | 1% |
| Jitka Krejcova | 10/10 | 4658 days | 1% |
| Bertiethebus | 7/10 | 4672 days | 1% |
| Patrycja Polakowska | 9/10 | 4682 days | 1% |
| Peter & Kate Carmichael | 8/10 | 5048 days | 1% |
| Aoife Lillis | 9/10 | 5054 days | 1% |
| G Tulloch | 1/10 | 5366 days | 0% |
| Sally Reeves | 1/10 | 5382 days | 0% |
| Hanggi | 10/10 | 5383 days | 1% |
| Julie | 5/10 | 5385 days | 1% |
| Alex | 7/10 | 5390 days | 1% |
| Eddie Stevens | 5/10 | 5397 days | 1% |
| Claudia Vermeer | 8/10 | 5417 days | 1% |
| Gillian de Vries | 6/10 | 5424 days | 1% |
| dollimyxture | 7/10 | 5493 days | 1% |
| Polil | 5/10 | 5754 days | 1% |
| Marcus Kippner | 8/10 | 5759 days | 1% |
| Barbara & Sven | 5/10 | 5770 days | 1% |
| Rolf X | 6/10 | 5778 days | 1% |
| Schygulla | 8/10 | 5788 days | 1% |
| Sinjc Grude | 8/10 | 5793 days | 1% |
| Lorena | 9/10 | 5796 days | 1% |
| Ross & Catherine Litherland | 2/10 | 5809 days | 0% |
| asselman | 4/10 | 5843 days | 0% |
| Decuq | 5/10 | 5869 days | 1% |
| paulandcathy | 5/10 | 5913 days | 1% |
| Kelly | 5/10 | 6013 days | 1% |
| OliverG1 | 8/10 | 6090 days | 1% |
| JoR | 4/10 | 6090 days | 0% |
| Vivien Williams | 1/10 | 6120 days | 0% |
| MetteK | 8/10 | 6136 days | 1% |
| Lucas | 6/10 | 6145 days | 1% |
| Frank | 7/10 | 6145 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Hampshire Holiday Park Wanaka experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-0.81% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 42 days. However the Hampshire Holiday Park Wanaka experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Hampshire Holiday Park Wanaka experience has been adjusted for 40 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 37 | -0.75% |
| 38 | -0.77% |
| 39 | -0.79% |
| 40 | -0.81% |
| 41 | -0.83% |
| 42 | -0.85% |
| 43 | -0.87% |
| … | … |
Balancing Adjustment
1.99% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
86%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.