G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Kaka Point Camping Ground.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Kaka Point Camping Ground
Valid Reviews
42 Valid Reviews
The Kaka Point Camping Ground experience has a total of 43 reviews. There are 42 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 42 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 8 |
|
19% |
| 9/10 | 13 |
|
31% |
| 8/10 | 10 |
|
24% |
| 7/10 | 8 |
|
19% |
| 6/10 | 2 |
|
5% |
| 5/10 | 1 |
|
2% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
83.33% Average
The raw data average (mean) for all the Kaka Point Camping Ground valid reviews is 83.33% and is based on 42 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
9 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 42 valid reviews, the experience has 9 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 9 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 1 |
|
11% |
| 9/10 | 2 |
|
22% |
| 8/10 | 4 |
|
44% |
| 7/10 | 1 |
|
11% |
| 6/10 | 0 |
|
0% |
| 5/10 | 1 |
|
11% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
80.00% Average
The raw data average (mean) for all the Kaka Point Camping Ground face-to-face reviews is 80.00% and is based on 9 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
85.38%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Christian Geiling | 10/10 | 442 days | 100% |
| Haze | 6/10 | 656 days | 73% |
| Courtney Gearhart | 9/10 | 684 days | 82% |
| RR | 7/10 | 746 days | 71% |
| Katie | 10/10 | 929 days | 57% |
| Instantly Lost | 9/10 | 929 days | 57% |
| Anne S | 9/10 | 1021 days | 47% |
| Tash and Liam | 9/10 | 1386 days | 18% |
| Dan | 9/10 | 1506 days | 12% |
| Joe Johnson | 8/10 | 1537 days | 11% |
| Fiona | 8/10 | 1629 days | 8% |
| FZ | 7/10 | 1842 days | 5% |
| EmStems | 7/10 | 1903 days | 5% |
| Gay Hamilton | 7/10 | 2025 days | 5% |
| mandy crane | 9/10 | 2056 days | 5% |
| M A Pelton | 9/10 | 2492 days | 4% |
| Ronald Daigneault | 5/10 | 2565 days | 2% |
| Pirita Latja | 10/10 | 2602 days | 4% |
| Vanessa Stubbs | 7/10 | 2659 days | 3% |
| Lina Raffelsiefen | 10/10 | 2773 days | 3% |
| Jos Tolboom | 8/10 | 2901 days | 3% |
| Mick Williams | 6/10 | 2902 days | 3% |
| Zhao Lu | 10/10 | 2967 days | 3% |
| Kevin Mayer | 9/10 | 3059 days | 3% |
| Christian Gosslar | 9/10 | 3151 days | 3% |
| Andrik | 8/10 | 3178 days | 3% |
| Averil Ford | 10/10 | 3212 days | 2% |
| Kevin Johnston | 8/10 | 3241 days | 2% |
| Ulrich Rix | 8/10 | 3272 days | 2% |
| Maaike Goudriaan | 9/10 | 3272 days | 2% |
| Max Brunner | 10/10 | 3295 days | 2% |
| Shelley | 7/10 | 3456 days | 1% |
| Florian Kleemann | 7/10 | 3598 days | 2% |
| battum 80 | 7/10 | 4308 days | 0% |
| Jim Woodruff | 9/10 | 4336 days | 0% |
| Christian | 8/10 | 4380 days | 1% |
| Harry Simpson | 9/10 | 4771 days | 1% |
| Ross | 9/10 | 5032 days | 1% |
| Lasse Olesen | 8/10 | 5425 days | 1% |
| elisabethk | 8/10 | 5623 days | 1% |
| PamB | 8/10 | 5726 days | 1% |
| OdiliaF | 10/10 | 5757 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Kaka Point Camping Ground experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-4.05% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 42 days. However the Kaka Point Camping Ground experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Kaka Point Camping Ground experience has been adjusted for 200 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 197 | -3.99% |
| 198 | -4.01% |
| 199 | -4.03% |
| 200 | -4.05% |
| 201 | -4.07% |
| 202 | -4.09% |
| 203 | -4.11% |
| … | … |
Balancing Adjustment
2.65% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
84%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.