Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Dunedin Holiday Park.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Dunedin Holiday Park
Valid Reviews
136 Valid Reviews
The Dunedin Holiday Park experience has a total of 140 reviews. There are 136 valid reviews that are included when calculating the ranking score and 4 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 136 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 14 |
|
10% |
| 9/10 | 21 |
|
15% |
| 8/10 | 47 |
|
35% |
| 7/10 | 23 |
|
17% |
| 6/10 | 12 |
|
9% |
| 5/10 | 7 |
|
5% |
| 4/10 | 3 |
|
2% |
| 3/10 | 5 |
|
4% |
| 2/10 | 1 |
|
1% |
| 1/10 | 3 |
|
2% |
73.90% Average
The raw data average (mean) for all the Dunedin Holiday Park valid reviews is 73.90% and is based on 136 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
38 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 136 valid reviews, the experience has 38 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 38 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 2 |
|
5% |
| 9/10 | 8 |
|
21% |
| 8/10 | 13 |
|
34% |
| 7/10 | 6 |
|
16% |
| 6/10 | 3 |
|
8% |
| 5/10 | 2 |
|
5% |
| 4/10 | 2 |
|
5% |
| 3/10 | 2 |
|
5% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
73.68% Average
The raw data average (mean) for all the Dunedin Holiday Park face-to-face reviews is 73.68% and is based on 38 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
75.57%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| TS | 7/10 | 35 days | 100% |
| Rory M | 7/10 | 66 days | 99% |
| Michael Fraser | 5/10 | 96 days | 81% |
| Cafe | 10/10 | 339 days | 100% |
| Sarah | 7/10 | 339 days | 93% |
| Brett | 9/10 | 370 days | 98% |
| Debyron | 8/10 | 370 days | 97% |
| Lu | 8/10 | 645 days | 80% |
| Janneke | 9/10 | 645 days | 81% |
| Diana Heffner | 1/10 | 766 days | 29% |
| Nicky | 7/10 | 797 days | 63% |
| Shykiwi | 7/10 | 950 days | 48% |
| Amy Fortin-Barrette | 9/10 | 950 days | 52% |
| Lukas Meier | 2/10 | 1011 days | 21% |
| Laz. | 8/10 | 1011 days | 45% |
| Paul McLaughlin | 8/10 | 1039 days | 42% |
| RR | 6/10 | 1101 days | 32% |
| Colin | 9/10 | 1162 days | 32% |
| Carol | 9/10 | 1315 days | 21% |
| Rosie | 7/10 | 1557 days | 9% |
| Ogilvie family of 5 | 8/10 | 1800 days | 5% |
| Monkeyalan | 7/10 | 1922 days | 5% |
| Carla | 8/10 | 2135 days | 5% |
| Tanja & Sven | 6/10 | 2166 days | 4% |
| Nigel Crane | 10/10 | 2197 days | 5% |
| Corin Krainer | 5/10 | 2197 days | 3% |
| Fran | 6/10 | 2197 days | 4% |
| Stevie | 5/10 | 2441 days | 3% |
| Cassie | 9/10 | 2653 days | 4% |
| Kiri Edwards | 7/10 | 2715 days | 3% |
| Sue | 6/10 | 2715 days | 3% |
| sally m | 10/10 | 2745 days | 3% |
| Bailey Dunne | 8/10 | 2837 days | 3% |
| Benn | 8/10 | 2837 days | 3% |
| Angela MacPherson | 8/10 | 2856 days | 3% |
| Shira LA | 8/10 | 2865 days | 3% |
| Mark Lindeman | 3/10 | 2865 days | 2% |
| Jack James | 8/10 | 2923 days | 3% |
| Rodney Morris | 7/10 | 2957 days | 3% |
| Laeticia Coelho | 10/10 | 2963 days | 3% |
| Samantha Brewin | 7/10 | 2968 days | 3% |
| Suzanne Halfpenny | 6/10 | 2986 days | 2% |
| Charlie Dodds | 8/10 | 3012 days | 3% |
| Jo Dawson | 8/10 | 3096 days | 3% |
| Per Rantze | 1/10 | 3109 days | 1% |
| Chris Nugent | 10/10 | 3132 days | 3% |
| Josh Withell | 4/10 | 3186 days | 2% |
| Iris Maatman | 10/10 | 3192 days | 2% |
| Paul Smith | 8/10 | 3196 days | 2% |
| Frank Hofmann | 10/10 | 3196 days | 2% |
| Josephine Ayvadian | 10/10 | 3202 days | 2% |
| Walter Neff | 7/10 | 3229 days | 2% |
| Rebecca Lindsey | 8/10 | 3260 days | 2% |
| Lenka Pruherova | 8/10 | 3272 days | 2% |
| Sylvie Martel | 10/10 | 3280 days | 2% |
| Alex Dorrington | 10/10 | 3286 days | 2% |
| estelle D | 6/10 | 3291 days | 2% |
| Sheryl Hicks | 8/10 | 3334 days | 2% |
| Helen Keck | 10/10 | 3419 days | 2% |
| Philippa Buchanan | 8/10 | 3438 days | 2% |
| Sarah Hammond | 9/10 | 3456 days | 2% |
| Tony | 8/10 | 3536 days | 2% |
| Ray Tombs | 8/10 | 3553 days | 2% |
| Roland Tauchner | 3/10 | 3572 days | 1% |
| Peter Fink | 9/10 | 3577 days | 1% |
| David From Switzerland | 7/10 | 3641 days | 1% |
| Richard Kirby | 7/10 | 3642 days | 1% |
| Valerie Wee | 7/10 | 3666 days | 1% |
| Pang Albert | 7/10 | 3753 days | 1% |
| Fabien Metro | 9/10 | 3790 days | 1% |
| Nicole | 9/10 | 3848 days | 1% |
| Barry Goodwin | 5/10 | 3929 days | 1% |
| Larry Dashiell | 10/10 | 3932 days | 1% |
| John Drake | 6/10 | 3938 days | 1% |
| Bjorn Privat | 5/10 | 4014 days | 1% |
| Lucy Grund | 9/10 | 4024 days | 1% |
| Gianpiero Rodari | 8/10 | 4052 days | 1% |
| Bert Snel | 8/10 | 4052 days | 1% |
| Andrea | 8/10 | 4083 days | 1% |
| Rawiri johnston | 8/10 | 4206 days | 0% |
| Mike Fricker | 8/10 | 4267 days | 0% |
| Marek Heiurich | 3/10 | 4276 days | 0% |
| Stefan Glock | 9/10 | 4281 days | 0% |
| Brita Topp | 8/10 | 4298 days | 0% |
| Becky Davis | 8/10 | 4325 days | 0% |
| Ted Cole | 7/10 | 4326 days | 0% |
| Carina Borho | 8/10 | 4332 days | 0% |
| Markus Spitzmueller | 9/10 | 4333 days | 0% |
| Maya Bakker-deDreu | 8/10 | 4347 days | 0% |
| Andy Karl | 8/10 | 4357 days | 0% |
| Elly Zimmer | 5/10 | 4364 days | 0% |
| A Farquhar | 6/10 | 4418 days | 1% |
| Henrik Joshua | 8/10 | 4449 days | 1% |
| Kerri | 8/10 | 4479 days | 1% |
| Florian | 8/10 | 4632 days | 1% |
| Verena | 9/10 | 4654 days | 1% |
| Anja S | 9/10 | 4654 days | 1% |
| Moni Sangoi | 6/10 | 4691 days | 1% |
| Lis Bon | 9/10 | 4722 days | 1% |
| Martin | 8/10 | 4722 days | 1% |
| Hanneke P | 7/10 | 4722 days | 1% |
| Martyn Kool | 4/10 | 4739 days | 0% |
| Marieke | 4/10 | 4739 days | 0% |
| M Natterser | 8/10 | 4741 days | 1% |
| Katharina Pape | 9/10 | 4751 days | 1% |
| Kimothy | 8/10 | 4997 days | 1% |
| Hilbert vanEssen | 7/10 | 5025 days | 1% |
| Beeny | 6/10 | 5038 days | 1% |
| Peter Aertssen | 7/10 | 5043 days | 1% |
| John Heal | 8/10 | 5133 days | 1% |
| Heather & Jenny | 7/10 | 5134 days | 1% |
| neilqecosse | 9/10 | 5210 days | 1% |
| damaca | 1/10 | 5210 days | 0% |
| redmatthew16 | 9/10 | 5302 days | 1% |
| Ed Piotrowski | 8/10 | 5371 days | 1% |
| Graham Greentree | 8/10 | 5371 days | 1% |
| G Cucel | 10/10 | 5377 days | 1% |
| Siggi Wick | 6/10 | 5385 days | 1% |
| Barbara Link | 8/10 | 5385 days | 1% |
| Tinnermans | 7/10 | 5388 days | 1% |
| LandJ | 3/10 | 5394 days | 1% |
| Lenore Dejong | 10/10 | 5396 days | 1% |
| Mr & Mrs Mackie | 5/10 | 5404 days | 1% |
| Dana Pagliarini | 8/10 | 5410 days | 1% |
| Ellen Thompson | 3/10 | 5417 days | 0% |
| dollimyxture | 9/10 | 5453 days | 1% |
| nelliekaye | 8/10 | 5575 days | 1% |
| Paula Martinez | 8/10 | 5762 days | 1% |
| Dieter Groscurth | 7/10 | 5769 days | 1% |
| Jennifer Templeton | 8/10 | 5804 days | 1% |
| asselman | 8/10 | 5834 days | 1% |
| hellami | 8/10 | 5879 days | 1% |
| Ritag | 9/10 | 5965 days | 1% |
| GrahamM1 | 7/10 | 6126 days | 1% |
| Dirk | 8/10 | 6136 days | 1% |
| John | 6/10 | 6142 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Dunedin Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-0.49% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 42 days. However the Dunedin Holiday Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Dunedin Holiday Park experience has been adjusted for 24 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 21 | -0.43% |
| 22 | -0.45% |
| 23 | -0.47% |
| 24 | -0.49% |
| 25 | -0.51% |
| 26 | -0.53% |
| 27 | -0.55% |
| … | … |
Balancing Adjustment
4.62% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
80%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.