Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Akaroa TOP 10 Holiday Park.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Akaroa TOP 10 Holiday Park
Valid Reviews
195 Valid Reviews
The Akaroa TOP 10 Holiday Park experience has a total of 202 reviews. There are 195 valid reviews that are included when calculating the ranking score and 7 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 195 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 31 |
|
16% |
| 9/10 | 49 |
|
25% |
| 8/10 | 55 |
|
28% |
| 7/10 | 24 |
|
12% |
| 6/10 | 14 |
|
7% |
| 5/10 | 5 |
|
3% |
| 4/10 | 7 |
|
4% |
| 3/10 | 6 |
|
3% |
| 2/10 | 3 |
|
2% |
| 1/10 | 1 |
|
1% |
78.00% Average
The raw data average (mean) for all the Akaroa TOP 10 Holiday Park valid reviews is 78.00% and is based on 195 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
113 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 195 valid reviews, the experience has 113 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 113 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 18 |
|
16% |
| 9/10 | 34 |
|
30% |
| 8/10 | 36 |
|
32% |
| 7/10 | 11 |
|
10% |
| 6/10 | 6 |
|
5% |
| 5/10 | 4 |
|
4% |
| 4/10 | 1 |
|
1% |
| 3/10 | 3 |
|
3% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
81.42% Average
The raw data average (mean) for all the Akaroa TOP 10 Holiday Park face-to-face reviews is 81.42% and is based on 113 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
79.13%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Nicolas | 10/10 | 52 days | 100% |
| Anaïs | 6/10 | 52 days | 86% |
| Fabienne | 8/10 | 266 days | 94% |
| Travel1 | 6/10 | 266 days | 83% |
| Steve | 9/10 | 632 days | 77% |
| V L Nelson | 6/10 | 659 days | 65% |
| Andy | 4/10 | 691 days | 48% |
| RR | 10/10 | 722 days | 70% |
| Julia | 8/10 | 722 days | 69% |
| Cindi Wight | 10/10 | 752 days | 68% |
| Florian S. | 9/10 | 752 days | 67% |
| Nzfrank | 4/10 | 1025 days | 27% |
| Rory | 7/10 | 1390 days | 15% |
| Antoine | 8/10 | 1421 days | 14% |
| Arlene | 10/10 | 1452 days | 13% |
| Kelly | 8/10 | 1634 days | 7% |
| Robert Schwall | 10/10 | 1696 days | 6% |
| Maria | 7/10 | 1727 days | 5% |
| Will37 | 9/10 | 1756 days | 5% |
| Niko Schachner | 10/10 | 1786 days | 5% |
| FZ | 7/10 | 1818 days | 5% |
| Monica A | 8/10 | 1818 days | 5% |
| Andrew Hammond | 7/10 | 1879 days | 5% |
| ben mannering | 7/10 | 1908 days | 5% |
| Jenn | 7/10 | 1908 days | 5% |
| Keith & Kay Finlayson | 10/10 | 1939 days | 5% |
| TP&MM | 8/10 | 2093 days | 4% |
| Jacqui | 10/10 | 2152 days | 4% |
| Hanna | 8/10 | 2183 days | 4% |
| Jordan & Jazlyn | 8/10 | 2213 days | 4% |
| Stefano Clerici | 9/10 | 2335 days | 4% |
| Bailey Dunne | 9/10 | 2458 days | 4% |
| Audrey Wong | 7/10 | 2526 days | 3% |
| Paul and Paula | 8/10 | 2538 days | 4% |
| M Karutz | 7/10 | 2604 days | 3% |
| Vanessa Stubbs | 6/10 | 2634 days | 3% |
| Anja Röhrich | 10/10 | 2782 days | 3% |
| Tracy Hillier | 9/10 | 2792 days | 3% |
| Helene | 8/10 | 2856 days | 3% |
| Leonie Westerhot | 7/10 | 2899 days | 3% |
| Shelley Warkentin | 8/10 | 2912 days | 3% |
| Sarah Taumoepeau | 7/10 | 3057 days | 2% |
| Gabor Kabacs | 9/10 | 3199 days | 2% |
| Staffan Johansson | 8/10 | 3199 days | 2% |
| brucewilkinson | 4/10 | 3203 days | 2% |
| R Werder | 8/10 | 3232 days | 2% |
| Jean marc Daubenfeld | 8/10 | 3244 days | 2% |
| Fabien Metro | 9/10 | 3410 days | 2% |
| Cindy Stuart | 5/10 | 3496 days | 1% |
| Erica b | 9/10 | 3522 days | 2% |
| Bella Tawera | 6/10 | 3610 days | 1% |
| Mary Moloney | 3/10 | 3615 days | 1% |
| Liz R | 4/10 | 3643 days | 1% |
| Ian Jimmy Robinson | 10/10 | 3643 days | 1% |
| Mark Davie | 9/10 | 3645 days | 1% |
| Florian Lohbrunner | 9/10 | 3656 days | 1% |
| Sunny Sailing | 2/10 | 3826 days | 0% |
| Fabian Rodriguez | 6/10 | 3826 days | 1% |
| Jim Gilmour | 2/10 | 3888 days | 0% |
| Simon Galpin | 9/10 | 3917 days | 1% |
| Family Trip | 9/10 | 3919 days | 1% |
| Julia Seiffert | 9/10 | 3920 days | 1% |
| Anne Courtenay | 3/10 | 3926 days | 0% |
| Kiernan Matthew | 8/10 | 3946 days | 1% |
| Walter Neff | 8/10 | 3947 days | 1% |
| Jacqui Knight | 6/10 | 3961 days | 1% |
| Andrew Cattanach | 4/10 | 3978 days | 1% |
| Cindy Bonton | 7/10 | 3986 days | 1% |
| Sally Mortensen | 8/10 | 4009 days | 1% |
| Michael Craig | 4/10 | 4070 days | 0% |
| Frankie Branco | 9/10 | 4130 days | 0% |
| I & K Urquhart | 8/10 | 4130 days | 0% |
| ozelmer | 3/10 | 4130 days | 0% |
| Neil Beckett | 8/10 | 4253 days | 0% |
| Clarissa Hanck | 5/10 | 4259 days | 0% |
| Wendy Hawkins | 8/10 | 4279 days | 0% |
| Roger Hawkins | 8/10 | 4279 days | 0% |
| Steve | 2/10 | 4284 days | 0% |
| Tanja Schlagermann | 6/10 | 4286 days | 0% |
| Mike Pisco | 8/10 | 4290 days | 0% |
| Michael Nolan | 9/10 | 4312 days | 0% |
| Rachel Leghorn | 1/10 | 4312 days | 0% |
| Phil & Laura | 7/10 | 4312 days | 0% |
| Philip Gibbons | 6/10 | 4312 days | 0% |
| Danish_family | 7/10 | 4312 days | 0% |
| William Notcutt | 3/10 | 4343 days | 0% |
| Christian | 9/10 | 4356 days | 0% |
| Wertra | 9/10 | 4357 days | 0% |
| Margaret and Derek McNeil | 9/10 | 4359 days | 0% |
| Nigel Leighton | 10/10 | 4362 days | 0% |
| Edith and Robert Newton | 3/10 | 4374 days | 0% |
| John Freeman | 8/10 | 4390 days | 1% |
| TheHoon | 7/10 | 4618 days | 1% |
| nztintin | 9/10 | 4649 days | 1% |
| Fleming Lauridsen | 8/10 | 4658 days | 1% |
| Volker | 8/10 | 4658 days | 1% |
| Linda Kosters | 10/10 | 4658 days | 1% |
| Melanie | 8/10 | 4661 days | 1% |
| Tim & Judith | 8/10 | 4661 days | 1% |
| Eric Lombaard | 9/10 | 4661 days | 1% |
| Gerhard Schoenmeubeck | 8/10 | 4661 days | 1% |
| Randewyk | 5/10 | 4662 days | 1% |
| Erik Poirer | 9/10 | 4663 days | 1% |
| Michael & Rosemary Smith | 9/10 | 4664 days | 1% |
| Jurg Pfaendler | 7/10 | 4666 days | 1% |
| Andreas & Leonie Fehr | 8/10 | 4670 days | 1% |
| Katrawa | 7/10 | 4671 days | 1% |
| Rowena and Ian Lanyon | 8/10 | 4673 days | 1% |
| Mirando4ka | 7/10 | 4678 days | 1% |
| Jackie & Ray | 9/10 | 4691 days | 1% |
| Rebecca & Hugh Small | 9/10 | 4750 days | 1% |
| John & Vicki | 7/10 | 4756 days | 1% |
| Richard Lechevallier | 10/10 | 4757 days | 1% |
| Livinlife | 10/10 | 4801 days | 1% |
| askwally | 10/10 | 4830 days | 1% |
| Mathew | 10/10 | 4830 days | 1% |
| damaca | 9/10 | 4830 days | 1% |
| jhwjhw | 5/10 | 4953 days | 1% |
| Edward Marhi | 9/10 | 4980 days | 1% |
| noname | 10/10 | 5000 days | 1% |
| Mr & Mrs Palmer | 8/10 | 5001 days | 1% |
| Louise van der Hyden | 8/10 | 5013 days | 1% |
| Daniela Borter | 7/10 | 5016 days | 1% |
| Winskowsky | 8/10 | 5017 days | 1% |
| David Emerick | 10/10 | 5018 days | 1% |
| Brian Clothier | 8/10 | 5019 days | 1% |
| Alexander & Stephanie | 3/10 | 5020 days | 1% |
| Kuno Eugster | 7/10 | 5023 days | 1% |
| Manuela Manns | 6/10 | 5028 days | 1% |
| Gerd Pagel | 10/10 | 5028 days | 1% |
| Martin Current | 6/10 | 5030 days | 1% |
| Teum and Orselien | 5/10 | 5031 days | 1% |
| Andy Martin | 9/10 | 5032 days | 1% |
| John Price | 7/10 | 5033 days | 1% |
| Rolf Homeyer | 9/10 | 5034 days | 1% |
| Roy Seymour | 8/10 | 5034 days | 1% |
| Stevenson | 9/10 | 5036 days | 1% |
| Sue Haward | 6/10 | 5038 days | 1% |
| Ewald Waldner | 9/10 | 5039 days | 1% |
| Andreas Neo | 7/10 | 5040 days | 1% |
| Niels Van Welsenes | 8/10 | 5043 days | 1% |
| Mikeminch | 9/10 | 5105 days | 1% |
| Jill | 6/10 | 5135 days | 1% |
| Mary Van | 8/10 | 5195 days | 1% |
| Conny | 8/10 | 5313 days | 1% |
| edwardasmith | 9/10 | 5318 days | 1% |
| Corine van Been | 8/10 | 5362 days | 1% |
| Risch & Seybold | 9/10 | 5362 days | 1% |
| markus Brandenberger | 9/10 | 5367 days | 1% |
| Pam & Norman | 9/10 | 5373 days | 1% |
| Peter G | 8/10 | 5374 days | 1% |
| Chris Helms | 8/10 | 5374 days | 1% |
| Sue S | 8/10 | 5375 days | 1% |
| P.C Kool | 9/10 | 5375 days | 1% |
| Matthias A | 6/10 | 5382 days | 1% |
| John Cox | 8/10 | 5386 days | 1% |
| Chris & Dawn Humphries | 4/10 | 5387 days | 1% |
| Brian Morris | 10/10 | 5389 days | 1% |
| Marsden | 10/10 | 5389 days | 1% |
| th schuermann | 10/10 | 5390 days | 1% |
| Joseph Borking | 10/10 | 5392 days | 1% |
| Mattias Thorm | 9/10 | 5402 days | 1% |
| Annie | 8/10 | 5402 days | 1% |
| John Rylance | 10/10 | 5407 days | 1% |
| Jeremy & Sarah Rind | 10/10 | 5407 days | 1% |
| Peter Ortner | 8/10 | 5417 days | 1% |
| Sibille Fischer | 8/10 | 5421 days | 1% |
| Chung Family | 9/10 | 5428 days | 1% |
| sophiep | 8/10 | 5454 days | 1% |
| stafanie_norman | 10/10 | 5454 days | 1% |
| susanl | 9/10 | 5461 days | 1% |
| vivw | 9/10 | 5462 days | 1% |
| foucherm | 8/10 | 5463 days | 1% |
| Douglas Beresford | 8/10 | 5472 days | 1% |
| Mark Jenkins | 9/10 | 5478 days | 1% |
| Myriauy Rito | 8/10 | 5478 days | 1% |
| Vicki Cashmore | 9/10 | 5482 days | 1% |
| richards1 | 9/10 | 5594 days | 1% |
| Kelly | 7/10 | 5624 days | 1% |
| MiepS | 9/10 | 5701 days | 1% |
| marianneb | 10/10 | 5714 days | 1% |
| johnst | 8/10 | 5714 days | 1% |
| KatrinS | 10/10 | 5726 days | 1% |
| EricS | 9/10 | 5726 days | 1% |
| JudithLehr | 10/10 | 5726 days | 1% |
| Eckhard Koepper | 10/10 | 5726 days | 1% |
| JuergenSchnitzer | 10/10 | 5730 days | 1% |
| Peter Bowen-Simpkins | 8/10 | 5734 days | 1% |
| KathrinS | 7/10 | 5734 days | 1% |
| JuliaG1 | 8/10 | 5747 days | 1% |
| VacherD | 8/10 | 5748 days | 1% |
| SebastianGermany1 | 9/10 | 5749 days | 1% |
| winter_uk | 9/10 | 5757 days | 1% |
| Visken | 9/10 | 5763 days | 1% |
| WendyS | 8/10 | 5767 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Akaroa TOP 10 Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-0.49% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 43 days. However the Akaroa TOP 10 Holiday Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Akaroa TOP 10 Holiday Park experience has been adjusted for 24 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 21 | -0.43% |
| 22 | -0.45% |
| 23 | -0.47% |
| 24 | -0.49% |
| 25 | -0.51% |
| 26 | -0.53% |
| 27 | -0.55% |
| … | … |
Balancing Adjustment
3.39% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
82%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.