Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Akaroa TOP 10 Holiday Park.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Akaroa TOP 10 Holiday Park
Valid Reviews
195 Valid Reviews
The Akaroa TOP 10 Holiday Park experience has a total of 202 reviews. There are 195 valid reviews that are included when calculating the ranking score and 7 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 195 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 31 |
|
16% |
| 9/10 | 49 |
|
25% |
| 8/10 | 55 |
|
28% |
| 7/10 | 24 |
|
12% |
| 6/10 | 14 |
|
7% |
| 5/10 | 5 |
|
3% |
| 4/10 | 7 |
|
4% |
| 3/10 | 6 |
|
3% |
| 2/10 | 3 |
|
2% |
| 1/10 | 1 |
|
1% |
78.00% Average
The raw data average (mean) for all the Akaroa TOP 10 Holiday Park valid reviews is 78.00% and is based on 195 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
113 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 195 valid reviews, the experience has 113 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 113 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 18 |
|
16% |
| 9/10 | 34 |
|
30% |
| 8/10 | 36 |
|
32% |
| 7/10 | 11 |
|
10% |
| 6/10 | 6 |
|
5% |
| 5/10 | 4 |
|
4% |
| 4/10 | 1 |
|
1% |
| 3/10 | 3 |
|
3% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
81.42% Average
The raw data average (mean) for all the Akaroa TOP 10 Holiday Park face-to-face reviews is 81.42% and is based on 113 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
79.16%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Nicolas | 10/10 | 79 days | 100% |
| Anaïs | 6/10 | 79 days | 86% |
| Fabienne | 8/10 | 293 days | 94% |
| Travel1 | 6/10 | 293 days | 82% |
| Steve | 9/10 | 659 days | 75% |
| V L Nelson | 6/10 | 686 days | 63% |
| Andy | 4/10 | 718 days | 46% |
| RR | 10/10 | 749 days | 68% |
| Julia | 8/10 | 749 days | 67% |
| Cindi Wight | 10/10 | 779 days | 66% |
| Florian S. | 9/10 | 779 days | 65% |
| Nzfrank | 4/10 | 1052 days | 26% |
| Rory | 7/10 | 1417 days | 14% |
| Antoine | 8/10 | 1448 days | 13% |
| Arlene | 10/10 | 1479 days | 12% |
| Kelly | 8/10 | 1662 days | 6% |
| Robert Schwall | 10/10 | 1723 days | 6% |
| Maria | 7/10 | 1754 days | 5% |
| Will37 | 9/10 | 1783 days | 5% |
| Niko Schachner | 10/10 | 1813 days | 5% |
| FZ | 7/10 | 1845 days | 5% |
| Monica A | 8/10 | 1845 days | 5% |
| Andrew Hammond | 7/10 | 1906 days | 5% |
| ben mannering | 7/10 | 1936 days | 4% |
| Jenn | 7/10 | 1936 days | 4% |
| Keith & Kay Finlayson | 10/10 | 1967 days | 5% |
| TP&MM | 8/10 | 2120 days | 4% |
| Jacqui | 10/10 | 2179 days | 4% |
| Hanna | 8/10 | 2210 days | 4% |
| Jordan & Jazlyn | 8/10 | 2240 days | 4% |
| Stefano Clerici | 9/10 | 2363 days | 4% |
| Bailey Dunne | 9/10 | 2485 days | 4% |
| Audrey Wong | 7/10 | 2553 days | 3% |
| Paul and Paula | 8/10 | 2565 days | 3% |
| M Karutz | 7/10 | 2631 days | 3% |
| Vanessa Stubbs | 6/10 | 2662 days | 3% |
| Anja Röhrich | 10/10 | 2810 days | 3% |
| Tracy Hillier | 9/10 | 2819 days | 3% |
| Helene | 8/10 | 2883 days | 3% |
| Leonie Westerhot | 7/10 | 2926 days | 3% |
| Shelley Warkentin | 8/10 | 2939 days | 3% |
| Sarah Taumoepeau | 7/10 | 3085 days | 2% |
| Gabor Kabacs | 9/10 | 3226 days | 2% |
| Staffan Johansson | 8/10 | 3226 days | 2% |
| brucewilkinson | 4/10 | 3230 days | 1% |
| R Werder | 8/10 | 3259 days | 2% |
| Jean marc Daubenfeld | 8/10 | 3271 days | 2% |
| Fabien Metro | 9/10 | 3438 days | 2% |
| Cindy Stuart | 5/10 | 3524 days | 1% |
| Erica b | 9/10 | 3549 days | 2% |
| Bella Tawera | 6/10 | 3637 days | 1% |
| Mary Moloney | 3/10 | 3642 days | 1% |
| Liz R | 4/10 | 3670 days | 1% |
| Ian Jimmy Robinson | 10/10 | 3670 days | 1% |
| Mark Davie | 9/10 | 3672 days | 1% |
| Florian Lohbrunner | 9/10 | 3683 days | 1% |
| Sunny Sailing | 2/10 | 3854 days | 0% |
| Fabian Rodriguez | 6/10 | 3854 days | 1% |
| Jim Gilmour | 2/10 | 3915 days | 0% |
| Simon Galpin | 9/10 | 3944 days | 1% |
| Family Trip | 9/10 | 3946 days | 1% |
| Julia Seiffert | 9/10 | 3947 days | 1% |
| Anne Courtenay | 3/10 | 3953 days | 0% |
| Kiernan Matthew | 8/10 | 3973 days | 1% |
| Walter Neff | 8/10 | 3974 days | 1% |
| Jacqui Knight | 6/10 | 3988 days | 1% |
| Andrew Cattanach | 4/10 | 4005 days | 0% |
| Cindy Bonton | 7/10 | 4013 days | 1% |
| Sally Mortensen | 8/10 | 4036 days | 1% |
| Michael Craig | 4/10 | 4097 days | 0% |
| Frankie Branco | 9/10 | 4158 days | 0% |
| I & K Urquhart | 8/10 | 4158 days | 0% |
| ozelmer | 3/10 | 4158 days | 0% |
| Neil Beckett | 8/10 | 4280 days | 0% |
| Clarissa Hanck | 5/10 | 4286 days | 0% |
| Wendy Hawkins | 8/10 | 4306 days | 0% |
| Roger Hawkins | 8/10 | 4306 days | 0% |
| Steve | 2/10 | 4311 days | 0% |
| Tanja Schlagermann | 6/10 | 4313 days | 0% |
| Mike Pisco | 8/10 | 4317 days | 0% |
| Michael Nolan | 9/10 | 4339 days | 0% |
| Rachel Leghorn | 1/10 | 4339 days | 0% |
| Phil & Laura | 7/10 | 4339 days | 0% |
| Philip Gibbons | 6/10 | 4339 days | 0% |
| Danish_family | 7/10 | 4339 days | 0% |
| William Notcutt | 3/10 | 4370 days | 0% |
| Christian | 9/10 | 4383 days | 1% |
| Wertra | 9/10 | 4384 days | 1% |
| Margaret and Derek McNeil | 9/10 | 4386 days | 1% |
| Nigel Leighton | 10/10 | 4389 days | 1% |
| Edith and Robert Newton | 3/10 | 4401 days | 1% |
| John Freeman | 8/10 | 4417 days | 1% |
| TheHoon | 7/10 | 4645 days | 1% |
| nztintin | 9/10 | 4676 days | 1% |
| Fleming Lauridsen | 8/10 | 4685 days | 1% |
| Volker | 8/10 | 4685 days | 1% |
| Linda Kosters | 10/10 | 4685 days | 1% |
| Melanie | 8/10 | 4688 days | 1% |
| Tim & Judith | 8/10 | 4688 days | 1% |
| Eric Lombaard | 9/10 | 4688 days | 1% |
| Gerhard Schoenmeubeck | 8/10 | 4688 days | 1% |
| Randewyk | 5/10 | 4689 days | 1% |
| Erik Poirer | 9/10 | 4690 days | 1% |
| Michael & Rosemary Smith | 9/10 | 4691 days | 1% |
| Jurg Pfaendler | 7/10 | 4693 days | 1% |
| Andreas & Leonie Fehr | 8/10 | 4697 days | 1% |
| Katrawa | 7/10 | 4698 days | 1% |
| Rowena and Ian Lanyon | 8/10 | 4700 days | 1% |
| Mirando4ka | 7/10 | 4705 days | 1% |
| Jackie & Ray | 9/10 | 4718 days | 1% |
| Rebecca & Hugh Small | 9/10 | 4777 days | 1% |
| John & Vicki | 7/10 | 4783 days | 1% |
| Richard Lechevallier | 10/10 | 4784 days | 1% |
| Livinlife | 10/10 | 4828 days | 1% |
| askwally | 10/10 | 4858 days | 1% |
| Mathew | 10/10 | 4858 days | 1% |
| damaca | 9/10 | 4858 days | 1% |
| jhwjhw | 5/10 | 4981 days | 1% |
| Edward Marhi | 9/10 | 5008 days | 1% |
| noname | 10/10 | 5027 days | 1% |
| Mr & Mrs Palmer | 8/10 | 5028 days | 1% |
| Louise van der Hyden | 8/10 | 5040 days | 1% |
| Daniela Borter | 7/10 | 5043 days | 1% |
| Winskowsky | 8/10 | 5044 days | 1% |
| David Emerick | 10/10 | 5045 days | 1% |
| Brian Clothier | 8/10 | 5046 days | 1% |
| Alexander & Stephanie | 3/10 | 5047 days | 1% |
| Kuno Eugster | 7/10 | 5050 days | 1% |
| Manuela Manns | 6/10 | 5055 days | 1% |
| Gerd Pagel | 10/10 | 5055 days | 1% |
| Martin Current | 6/10 | 5057 days | 1% |
| Teum and Orselien | 5/10 | 5058 days | 1% |
| Andy Martin | 9/10 | 5059 days | 1% |
| John Price | 7/10 | 5060 days | 1% |
| Rolf Homeyer | 9/10 | 5061 days | 1% |
| Roy Seymour | 8/10 | 5061 days | 1% |
| Stevenson | 9/10 | 5063 days | 1% |
| Sue Haward | 6/10 | 5065 days | 1% |
| Ewald Waldner | 9/10 | 5066 days | 1% |
| Andreas Neo | 7/10 | 5067 days | 1% |
| Niels Van Welsenes | 8/10 | 5070 days | 1% |
| Mikeminch | 9/10 | 5132 days | 1% |
| Jill | 6/10 | 5162 days | 1% |
| Mary Van | 8/10 | 5223 days | 1% |
| Conny | 8/10 | 5341 days | 1% |
| edwardasmith | 9/10 | 5346 days | 1% |
| Corine van Been | 8/10 | 5389 days | 1% |
| Risch & Seybold | 9/10 | 5389 days | 1% |
| markus Brandenberger | 9/10 | 5394 days | 1% |
| Pam & Norman | 9/10 | 5400 days | 1% |
| Peter G | 8/10 | 5401 days | 1% |
| Chris Helms | 8/10 | 5401 days | 1% |
| Sue S | 8/10 | 5402 days | 1% |
| P.C Kool | 9/10 | 5402 days | 1% |
| Matthias A | 6/10 | 5409 days | 1% |
| John Cox | 8/10 | 5413 days | 1% |
| Chris & Dawn Humphries | 4/10 | 5414 days | 1% |
| Brian Morris | 10/10 | 5416 days | 1% |
| Marsden | 10/10 | 5416 days | 1% |
| th schuermann | 10/10 | 5417 days | 1% |
| Joseph Borking | 10/10 | 5419 days | 1% |
| Mattias Thorm | 9/10 | 5429 days | 1% |
| Annie | 8/10 | 5429 days | 1% |
| John Rylance | 10/10 | 5434 days | 1% |
| Jeremy & Sarah Rind | 10/10 | 5434 days | 1% |
| Peter Ortner | 8/10 | 5444 days | 1% |
| Sibille Fischer | 8/10 | 5448 days | 1% |
| Chung Family | 9/10 | 5455 days | 1% |
| sophiep | 8/10 | 5481 days | 1% |
| stafanie_norman | 10/10 | 5481 days | 1% |
| susanl | 9/10 | 5488 days | 1% |
| vivw | 9/10 | 5489 days | 1% |
| foucherm | 8/10 | 5490 days | 1% |
| Douglas Beresford | 8/10 | 5499 days | 1% |
| Mark Jenkins | 9/10 | 5505 days | 1% |
| Myriauy Rito | 8/10 | 5505 days | 1% |
| Vicki Cashmore | 9/10 | 5509 days | 1% |
| richards1 | 9/10 | 5622 days | 1% |
| Kelly | 7/10 | 5652 days | 1% |
| MiepS | 9/10 | 5729 days | 1% |
| marianneb | 10/10 | 5741 days | 1% |
| johnst | 8/10 | 5741 days | 1% |
| KatrinS | 10/10 | 5753 days | 1% |
| EricS | 9/10 | 5753 days | 1% |
| JudithLehr | 10/10 | 5753 days | 1% |
| Eckhard Koepper | 10/10 | 5753 days | 1% |
| JuergenSchnitzer | 10/10 | 5757 days | 1% |
| Peter Bowen-Simpkins | 8/10 | 5761 days | 1% |
| KathrinS | 7/10 | 5761 days | 1% |
| JuliaG1 | 8/10 | 5774 days | 1% |
| VacherD | 8/10 | 5775 days | 1% |
| SebastianGermany1 | 9/10 | 5776 days | 1% |
| winter_uk | 9/10 | 5784 days | 1% |
| Visken | 9/10 | 5790 days | 1% |
| WendyS | 8/10 | 5794 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Akaroa TOP 10 Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-1.03% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 41 days. However the Akaroa TOP 10 Holiday Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Akaroa TOP 10 Holiday Park experience has been adjusted for 51 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 48 | -0.97% |
| 49 | -0.99% |
| 50 | -1.01% |
| 51 | -1.03% |
| 52 | -1.05% |
| 53 | -1.07% |
| 54 | -1.09% |
| … | … |
Balancing Adjustment
3.55% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
82%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.