Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Akaroa TOP 10 Holiday Park.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
![](data:image/svg+xml;utf8,<svg width="300" height="300" viewBox="0 0 300 300" xmlns="http://www.w3.org/2000/svg"><rect id="bg" width="300" height="300" fill="rgb(46,196,145)" /><path d="m 150 605 Q 206 94 -305 150 Q 206 206 150 -305 Q 94 206 605 150 Q 94 94 150 605 z" fill="rgb(70,136,0)" /><path d="m 150 515 Q 296 4 -215 150 Q 296 296 150 -215 Q 4 296 515 150 Q 4 4 150 515 z" fill="rgb(185,119,255)" /><path d="m 150 176 Q 165 135 124 150 Q 165 165 150 124 Q 135 165 176 150 Q 135 135 150 176 z" fill="rgb(209,59,110)" /></svg>)
Akaroa TOP 10 Holiday Park
Valid Reviews
196 Valid Reviews
The Akaroa TOP 10 Holiday Park experience has a total of 203 reviews. There are 196 valid reviews that are included when calculating the ranking score and 7 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 196 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 31 |
|
16% |
| 9/10 | 49 |
|
25% |
| 8/10 | 56 |
|
29% |
| 7/10 | 24 |
|
12% |
| 6/10 | 14 |
|
7% |
| 5/10 | 5 |
|
3% |
| 4/10 | 7 |
|
4% |
| 3/10 | 6 |
|
3% |
| 2/10 | 3 |
|
2% |
| 1/10 | 1 |
|
1% |
78.01% Average
The raw data average (mean) for all the Akaroa TOP 10 Holiday Park valid reviews is 78.01% and is based on 196 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
113 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 196 valid reviews, the experience has 113 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 113 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 18 |
|
16% |
| 9/10 | 34 |
|
30% |
| 8/10 | 36 |
|
32% |
| 7/10 | 11 |
|
10% |
| 6/10 | 6 |
|
5% |
| 5/10 | 4 |
|
4% |
| 4/10 | 1 |
|
1% |
| 3/10 | 3 |
|
3% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
81.42% Average
The raw data average (mean) for all the Akaroa TOP 10 Holiday Park face-to-face reviews is 81.42% and is based on 113 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
79.14%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Annie Mandelstam | 8/10 | 29 days | 100% |
| Nicolas | 10/10 | 180 days | 100% |
| Anaïs | 6/10 | 180 days | 86% |
| Fabienne | 8/10 | 394 days | 91% |
| Travel1 | 6/10 | 394 days | 80% |
| Steve | 9/10 | 760 days | 68% |
| V L Nelson | 6/10 | 787 days | 57% |
| Andy | 4/10 | 819 days | 41% |
| RR | 10/10 | 850 days | 60% |
| Julia | 8/10 | 850 days | 59% |
| Cindi Wight | 10/10 | 880 days | 57% |
| Florian S. | 9/10 | 880 days | 56% |
| Nzfrank | 4/10 | 1153 days | 20% |
| Rory | 7/10 | 1518 days | 10% |
| Antoine | 8/10 | 1549 days | 9% |
| Arlene | 10/10 | 1580 days | 8% |
| Kelly | 8/10 | 1763 days | 5% |
| Robert Schwall | 10/10 | 1824 days | 5% |
| Maria | 7/10 | 1855 days | 5% |
| Will37 | 9/10 | 1884 days | 5% |
| Niko Schachner | 10/10 | 1914 days | 5% |
| FZ | 7/10 | 1946 days | 4% |
| Monica A | 8/10 | 1946 days | 5% |
| Andrew Hammond | 7/10 | 2007 days | 4% |
| ben mannering | 7/10 | 2037 days | 4% |
| Jenn | 7/10 | 2037 days | 4% |
| Keith & Kay Finlayson | 10/10 | 2068 days | 4% |
| TP&MM | 8/10 | 2221 days | 4% |
| Jacqui | 10/10 | 2280 days | 4% |
| Hanna | 8/10 | 2311 days | 4% |
| Jordan & Jazlyn | 8/10 | 2341 days | 4% |
| Stefano Clerici | 9/10 | 2464 days | 4% |
| Bailey Dunne | 9/10 | 2586 days | 3% |
| Audrey Wong | 7/10 | 2654 days | 3% |
| Paul and Paula | 8/10 | 2666 days | 3% |
| M Karutz | 7/10 | 2732 days | 3% |
| Vanessa Stubbs | 6/10 | 2763 days | 3% |
| Anja Röhrich | 10/10 | 2911 days | 3% |
| Tracy Hillier | 9/10 | 2920 days | 3% |
| Helene | 8/10 | 2984 days | 3% |
| Leonie Westerhot | 7/10 | 3027 days | 2% |
| Shelley Warkentin | 8/10 | 3040 days | 2% |
| Sarah Taumoepeau | 7/10 | 3186 days | 2% |
| Gabor Kabacs | 9/10 | 3327 days | 2% |
| Staffan Johansson | 8/10 | 3327 days | 2% |
| brucewilkinson | 4/10 | 3331 days | 1% |
| R Werder | 8/10 | 3360 days | 2% |
| Jean marc Daubenfeld | 8/10 | 3372 days | 2% |
| Fabien Metro | 9/10 | 3539 days | 2% |
| Cindy Stuart | 5/10 | 3625 days | 1% |
| Erica b | 9/10 | 3650 days | 1% |
| Bella Tawera | 6/10 | 3738 days | 1% |
| Mary Moloney | 3/10 | 3743 days | 1% |
| Liz R | 4/10 | 3771 days | 1% |
| Ian Jimmy Robinson | 10/10 | 3771 days | 1% |
| Mark Davie | 9/10 | 3773 days | 1% |
| Florian Lohbrunner | 9/10 | 3784 days | 1% |
| Sunny Sailing | 2/10 | 3955 days | 0% |
| Fabian Rodriguez | 6/10 | 3955 days | 1% |
| Jim Gilmour | 2/10 | 4016 days | 0% |
| Simon Galpin | 9/10 | 4045 days | 1% |
| Family Trip | 9/10 | 4047 days | 1% |
| Julia Seiffert | 9/10 | 4048 days | 1% |
| Anne Courtenay | 3/10 | 4054 days | 0% |
| Kiernan Matthew | 8/10 | 4074 days | 0% |
| Walter Neff | 8/10 | 4075 days | 0% |
| Jacqui Knight | 6/10 | 4089 days | 0% |
| Andrew Cattanach | 4/10 | 4106 days | 0% |
| Cindy Bonton | 7/10 | 4114 days | 0% |
| Sally Mortensen | 8/10 | 4137 days | 0% |
| Michael Craig | 4/10 | 4198 days | 0% |
| Frankie Branco | 9/10 | 4259 days | 0% |
| I & K Urquhart | 8/10 | 4259 days | 0% |
| ozelmer | 3/10 | 4259 days | 0% |
| Neil Beckett | 8/10 | 4381 days | 1% |
| Clarissa Hanck | 5/10 | 4387 days | 1% |
| Wendy Hawkins | 8/10 | 4407 days | 1% |
| Roger Hawkins | 8/10 | 4407 days | 1% |
| Steve | 2/10 | 4412 days | 0% |
| Tanja Schlagermann | 6/10 | 4414 days | 1% |
| Mike Pisco | 8/10 | 4418 days | 1% |
| Michael Nolan | 9/10 | 4440 days | 1% |
| Rachel Leghorn | 1/10 | 4440 days | 0% |
| Phil & Laura | 7/10 | 4440 days | 1% |
| Philip Gibbons | 6/10 | 4440 days | 1% |
| Danish_family | 7/10 | 4440 days | 1% |
| William Notcutt | 3/10 | 4471 days | 0% |
| Christian | 9/10 | 4484 days | 1% |
| Wertra | 9/10 | 4485 days | 1% |
| Margaret and Derek McNeil | 9/10 | 4487 days | 1% |
| Nigel Leighton | 10/10 | 4490 days | 1% |
| Edith and Robert Newton | 3/10 | 4502 days | 0% |
| John Freeman | 8/10 | 4518 days | 1% |
| TheHoon | 7/10 | 4746 days | 1% |
| nztintin | 9/10 | 4777 days | 1% |
| Fleming Lauridsen | 8/10 | 4786 days | 1% |
| Volker | 8/10 | 4786 days | 1% |
| Linda Kosters | 10/10 | 4786 days | 1% |
| Melanie | 8/10 | 4789 days | 1% |
| Tim & Judith | 8/10 | 4789 days | 1% |
| Eric Lombaard | 9/10 | 4789 days | 1% |
| Gerhard Schoenmeubeck | 8/10 | 4789 days | 1% |
| Randewyk | 5/10 | 4790 days | 1% |
| Erik Poirer | 9/10 | 4791 days | 1% |
| Michael & Rosemary Smith | 9/10 | 4792 days | 1% |
| Jurg Pfaendler | 7/10 | 4794 days | 1% |
| Andreas & Leonie Fehr | 8/10 | 4798 days | 1% |
| Katrawa | 7/10 | 4799 days | 1% |
| Rowena and Ian Lanyon | 8/10 | 4801 days | 1% |
| Mirando4ka | 7/10 | 4806 days | 1% |
| Jackie & Ray | 9/10 | 4819 days | 1% |
| Rebecca & Hugh Small | 9/10 | 4878 days | 1% |
| John & Vicki | 7/10 | 4884 days | 1% |
| Richard Lechevallier | 10/10 | 4885 days | 1% |
| Livinlife | 10/10 | 4929 days | 1% |
| askwally | 10/10 | 4959 days | 1% |
| Mathew | 10/10 | 4959 days | 1% |
| damaca | 9/10 | 4959 days | 1% |
| jhwjhw | 5/10 | 5082 days | 1% |
| Edward Marhi | 9/10 | 5109 days | 1% |
| noname | 10/10 | 5128 days | 1% |
| Mr & Mrs Palmer | 8/10 | 5129 days | 1% |
| Louise van der Hyden | 8/10 | 5141 days | 1% |
| Daniela Borter | 7/10 | 5144 days | 1% |
| Winskowsky | 8/10 | 5145 days | 1% |
| David Emerick | 10/10 | 5146 days | 1% |
| Brian Clothier | 8/10 | 5147 days | 1% |
| Alexander & Stephanie | 3/10 | 5148 days | 0% |
| Kuno Eugster | 7/10 | 5151 days | 1% |
| Manuela Manns | 6/10 | 5156 days | 1% |
| Gerd Pagel | 10/10 | 5156 days | 1% |
| Martin Current | 6/10 | 5158 days | 1% |
| Teum and Orselien | 5/10 | 5159 days | 1% |
| Andy Martin | 9/10 | 5160 days | 1% |
| John Price | 7/10 | 5161 days | 1% |
| Rolf Homeyer | 9/10 | 5162 days | 1% |
| Roy Seymour | 8/10 | 5162 days | 1% |
| Stevenson | 9/10 | 5164 days | 1% |
| Sue Haward | 6/10 | 5166 days | 1% |
| Ewald Waldner | 9/10 | 5167 days | 1% |
| Andreas Neo | 7/10 | 5168 days | 1% |
| Niels Van Welsenes | 8/10 | 5171 days | 1% |
| Mikeminch | 9/10 | 5233 days | 1% |
| Jill | 6/10 | 5263 days | 1% |
| Mary Van | 8/10 | 5324 days | 1% |
| Conny | 8/10 | 5442 days | 1% |
| edwardasmith | 9/10 | 5447 days | 1% |
| Corine van Been | 8/10 | 5490 days | 1% |
| Risch & Seybold | 9/10 | 5490 days | 1% |
| markus Brandenberger | 9/10 | 5495 days | 1% |
| Pam & Norman | 9/10 | 5501 days | 1% |
| Peter G | 8/10 | 5502 days | 1% |
| Chris Helms | 8/10 | 5502 days | 1% |
| Sue S | 8/10 | 5503 days | 1% |
| P.C Kool | 9/10 | 5503 days | 1% |
| Matthias A | 6/10 | 5510 days | 1% |
| John Cox | 8/10 | 5514 days | 1% |
| Chris & Dawn Humphries | 4/10 | 5515 days | 1% |
| Brian Morris | 10/10 | 5517 days | 1% |
| Marsden | 10/10 | 5517 days | 1% |
| th schuermann | 10/10 | 5518 days | 1% |
| Joseph Borking | 10/10 | 5520 days | 1% |
| Mattias Thorm | 9/10 | 5530 days | 1% |
| Annie | 8/10 | 5530 days | 1% |
| John Rylance | 10/10 | 5535 days | 1% |
| Jeremy & Sarah Rind | 10/10 | 5535 days | 1% |
| Peter Ortner | 8/10 | 5545 days | 1% |
| Sibille Fischer | 8/10 | 5549 days | 1% |
| Chung Family | 9/10 | 5556 days | 1% |
| sophiep | 8/10 | 5582 days | 1% |
| stafanie_norman | 10/10 | 5582 days | 1% |
| susanl | 9/10 | 5589 days | 1% |
| vivw | 9/10 | 5590 days | 1% |
| foucherm | 8/10 | 5591 days | 1% |
| Douglas Beresford | 8/10 | 5600 days | 1% |
| Mark Jenkins | 9/10 | 5606 days | 1% |
| Myriauy Rito | 8/10 | 5606 days | 1% |
| Vicki Cashmore | 9/10 | 5610 days | 1% |
| richards1 | 9/10 | 5723 days | 1% |
| Kelly | 7/10 | 5753 days | 1% |
| MiepS | 9/10 | 5830 days | 1% |
| marianneb | 10/10 | 5842 days | 1% |
| johnst | 8/10 | 5842 days | 1% |
| KatrinS | 10/10 | 5854 days | 1% |
| EricS | 9/10 | 5854 days | 1% |
| JudithLehr | 10/10 | 5854 days | 1% |
| Eckhard Koepper | 10/10 | 5854 days | 1% |
| JuergenSchnitzer | 10/10 | 5858 days | 1% |
| Peter Bowen-Simpkins | 8/10 | 5862 days | 1% |
| KathrinS | 7/10 | 5862 days | 1% |
| JuliaG1 | 8/10 | 5875 days | 1% |
| VacherD | 8/10 | 5876 days | 1% |
| SebastianGermany1 | 9/10 | 5877 days | 1% |
| winter_uk | 9/10 | 5885 days | 1% |
| Visken | 9/10 | 5891 days | 1% |
| WendyS | 8/10 | 5895 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Akaroa TOP 10 Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-0.21% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 60 days. However the Akaroa TOP 10 Holiday Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Akaroa TOP 10 Holiday Park experience has been adjusted for 11 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 8 | -0.15% |
| 9 | -0.17% |
| 10 | -0.19% |
| 11 | -0.21% |
| 12 | -0.23% |
| 13 | -0.25% |
| 14 | -0.26% |
| … | … |
Balancing Adjustment
3.30% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
82%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.