Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Akaroa TOP 10 Holiday Park.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
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Akaroa TOP 10 Holiday Park
Valid Reviews
196 Valid Reviews
The Akaroa TOP 10 Holiday Park experience has a total of 203 reviews. There are 196 valid reviews that are included when calculating the ranking score and 7 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 196 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 31 |
|
16% |
| 9/10 | 49 |
|
25% |
| 8/10 | 56 |
|
29% |
| 7/10 | 24 |
|
12% |
| 6/10 | 14 |
|
7% |
| 5/10 | 5 |
|
3% |
| 4/10 | 7 |
|
4% |
| 3/10 | 6 |
|
3% |
| 2/10 | 3 |
|
2% |
| 1/10 | 1 |
|
1% |
78.01% Average
The raw data average (mean) for all the Akaroa TOP 10 Holiday Park valid reviews is 78.01% and is based on 196 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
113 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 196 valid reviews, the experience has 113 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 113 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 18 |
|
16% |
| 9/10 | 34 |
|
30% |
| 8/10 | 36 |
|
32% |
| 7/10 | 11 |
|
10% |
| 6/10 | 6 |
|
5% |
| 5/10 | 4 |
|
4% |
| 4/10 | 1 |
|
1% |
| 3/10 | 3 |
|
3% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
81.42% Average
The raw data average (mean) for all the Akaroa TOP 10 Holiday Park face-to-face reviews is 81.42% and is based on 113 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
79.14%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Annie Mandelstam | 8/10 | 37 days | 100% |
| Nicolas | 10/10 | 188 days | 100% |
| Anaïs | 6/10 | 188 days | 86% |
| Fabienne | 8/10 | 402 days | 91% |
| Travel1 | 6/10 | 402 days | 80% |
| Steve | 9/10 | 768 days | 67% |
| V L Nelson | 6/10 | 795 days | 56% |
| Andy | 4/10 | 827 days | 41% |
| RR | 10/10 | 858 days | 59% |
| Julia | 8/10 | 858 days | 58% |
| Cindi Wight | 10/10 | 888 days | 56% |
| Florian S. | 9/10 | 888 days | 56% |
| Nzfrank | 4/10 | 1161 days | 20% |
| Rory | 7/10 | 1526 days | 9% |
| Antoine | 8/10 | 1557 days | 9% |
| Arlene | 10/10 | 1588 days | 8% |
| Kelly | 8/10 | 1771 days | 5% |
| Robert Schwall | 10/10 | 1832 days | 5% |
| Maria | 7/10 | 1863 days | 5% |
| Will37 | 9/10 | 1892 days | 5% |
| Niko Schachner | 10/10 | 1922 days | 5% |
| FZ | 7/10 | 1954 days | 4% |
| Monica A | 8/10 | 1954 days | 5% |
| Andrew Hammond | 7/10 | 2015 days | 4% |
| ben mannering | 7/10 | 2045 days | 4% |
| Jenn | 7/10 | 2045 days | 4% |
| Keith & Kay Finlayson | 10/10 | 2076 days | 4% |
| TP&MM | 8/10 | 2229 days | 4% |
| Jacqui | 10/10 | 2288 days | 4% |
| Hanna | 8/10 | 2319 days | 4% |
| Jordan & Jazlyn | 8/10 | 2349 days | 4% |
| Stefano Clerici | 9/10 | 2472 days | 4% |
| Bailey Dunne | 9/10 | 2594 days | 3% |
| Audrey Wong | 7/10 | 2662 days | 3% |
| Paul and Paula | 8/10 | 2674 days | 3% |
| M Karutz | 7/10 | 2740 days | 3% |
| Vanessa Stubbs | 6/10 | 2771 days | 3% |
| Anja Röhrich | 10/10 | 2919 days | 3% |
| Tracy Hillier | 9/10 | 2928 days | 3% |
| Helene | 8/10 | 2992 days | 3% |
| Leonie Westerhot | 7/10 | 3035 days | 2% |
| Shelley Warkentin | 8/10 | 3048 days | 2% |
| Sarah Taumoepeau | 7/10 | 3194 days | 2% |
| Gabor Kabacs | 9/10 | 3335 days | 2% |
| Staffan Johansson | 8/10 | 3335 days | 2% |
| brucewilkinson | 4/10 | 3339 days | 1% |
| R Werder | 8/10 | 3368 days | 2% |
| Jean marc Daubenfeld | 8/10 | 3380 days | 2% |
| Fabien Metro | 9/10 | 3547 days | 2% |
| Cindy Stuart | 5/10 | 3633 days | 1% |
| Erica b | 9/10 | 3658 days | 1% |
| Bella Tawera | 6/10 | 3746 days | 1% |
| Mary Moloney | 3/10 | 3751 days | 1% |
| Liz R | 4/10 | 3779 days | 1% |
| Ian Jimmy Robinson | 10/10 | 3779 days | 1% |
| Mark Davie | 9/10 | 3781 days | 1% |
| Florian Lohbrunner | 9/10 | 3792 days | 1% |
| Sunny Sailing | 2/10 | 3963 days | 0% |
| Fabian Rodriguez | 6/10 | 3963 days | 1% |
| Jim Gilmour | 2/10 | 4024 days | 0% |
| Simon Galpin | 9/10 | 4053 days | 1% |
| Family Trip | 9/10 | 4055 days | 1% |
| Julia Seiffert | 9/10 | 4056 days | 1% |
| Anne Courtenay | 3/10 | 4062 days | 0% |
| Kiernan Matthew | 8/10 | 4082 days | 0% |
| Walter Neff | 8/10 | 4083 days | 0% |
| Jacqui Knight | 6/10 | 4097 days | 0% |
| Andrew Cattanach | 4/10 | 4114 days | 0% |
| Cindy Bonton | 7/10 | 4122 days | 0% |
| Sally Mortensen | 8/10 | 4145 days | 0% |
| Michael Craig | 4/10 | 4206 days | 0% |
| Frankie Branco | 9/10 | 4267 days | 0% |
| I & K Urquhart | 8/10 | 4267 days | 0% |
| ozelmer | 3/10 | 4267 days | 0% |
| Neil Beckett | 8/10 | 4389 days | 1% |
| Clarissa Hanck | 5/10 | 4395 days | 1% |
| Wendy Hawkins | 8/10 | 4415 days | 1% |
| Roger Hawkins | 8/10 | 4415 days | 1% |
| Steve | 2/10 | 4420 days | 0% |
| Tanja Schlagermann | 6/10 | 4422 days | 1% |
| Mike Pisco | 8/10 | 4426 days | 1% |
| Michael Nolan | 9/10 | 4448 days | 1% |
| Rachel Leghorn | 1/10 | 4448 days | 0% |
| Phil & Laura | 7/10 | 4448 days | 1% |
| Philip Gibbons | 6/10 | 4448 days | 1% |
| Danish_family | 7/10 | 4448 days | 1% |
| William Notcutt | 3/10 | 4479 days | 0% |
| Christian | 9/10 | 4492 days | 1% |
| Wertra | 9/10 | 4493 days | 1% |
| Margaret and Derek McNeil | 9/10 | 4495 days | 1% |
| Nigel Leighton | 10/10 | 4498 days | 1% |
| Edith and Robert Newton | 3/10 | 4510 days | 0% |
| John Freeman | 8/10 | 4526 days | 1% |
| TheHoon | 7/10 | 4754 days | 1% |
| nztintin | 9/10 | 4785 days | 1% |
| Fleming Lauridsen | 8/10 | 4794 days | 1% |
| Volker | 8/10 | 4794 days | 1% |
| Linda Kosters | 10/10 | 4794 days | 1% |
| Melanie | 8/10 | 4797 days | 1% |
| Tim & Judith | 8/10 | 4797 days | 1% |
| Eric Lombaard | 9/10 | 4797 days | 1% |
| Gerhard Schoenmeubeck | 8/10 | 4797 days | 1% |
| Randewyk | 5/10 | 4798 days | 1% |
| Erik Poirer | 9/10 | 4799 days | 1% |
| Michael & Rosemary Smith | 9/10 | 4800 days | 1% |
| Jurg Pfaendler | 7/10 | 4802 days | 1% |
| Andreas & Leonie Fehr | 8/10 | 4806 days | 1% |
| Katrawa | 7/10 | 4807 days | 1% |
| Rowena and Ian Lanyon | 8/10 | 4809 days | 1% |
| Mirando4ka | 7/10 | 4814 days | 1% |
| Jackie & Ray | 9/10 | 4827 days | 1% |
| Rebecca & Hugh Small | 9/10 | 4886 days | 1% |
| John & Vicki | 7/10 | 4892 days | 1% |
| Richard Lechevallier | 10/10 | 4893 days | 1% |
| Livinlife | 10/10 | 4937 days | 1% |
| askwally | 10/10 | 4967 days | 1% |
| Mathew | 10/10 | 4967 days | 1% |
| damaca | 9/10 | 4967 days | 1% |
| jhwjhw | 5/10 | 5090 days | 1% |
| Edward Marhi | 9/10 | 5117 days | 1% |
| noname | 10/10 | 5136 days | 1% |
| Mr & Mrs Palmer | 8/10 | 5137 days | 1% |
| Louise van der Hyden | 8/10 | 5149 days | 1% |
| Daniela Borter | 7/10 | 5152 days | 1% |
| Winskowsky | 8/10 | 5153 days | 1% |
| David Emerick | 10/10 | 5154 days | 1% |
| Brian Clothier | 8/10 | 5155 days | 1% |
| Alexander & Stephanie | 3/10 | 5156 days | 0% |
| Kuno Eugster | 7/10 | 5159 days | 1% |
| Manuela Manns | 6/10 | 5164 days | 1% |
| Gerd Pagel | 10/10 | 5164 days | 1% |
| Martin Current | 6/10 | 5166 days | 1% |
| Teum and Orselien | 5/10 | 5167 days | 1% |
| Andy Martin | 9/10 | 5168 days | 1% |
| John Price | 7/10 | 5169 days | 1% |
| Rolf Homeyer | 9/10 | 5170 days | 1% |
| Roy Seymour | 8/10 | 5170 days | 1% |
| Stevenson | 9/10 | 5172 days | 1% |
| Sue Haward | 6/10 | 5174 days | 1% |
| Ewald Waldner | 9/10 | 5175 days | 1% |
| Andreas Neo | 7/10 | 5176 days | 1% |
| Niels Van Welsenes | 8/10 | 5179 days | 1% |
| Mikeminch | 9/10 | 5241 days | 1% |
| Jill | 6/10 | 5271 days | 1% |
| Mary Van | 8/10 | 5332 days | 1% |
| Conny | 8/10 | 5450 days | 1% |
| edwardasmith | 9/10 | 5455 days | 1% |
| Corine van Been | 8/10 | 5498 days | 1% |
| Risch & Seybold | 9/10 | 5498 days | 1% |
| markus Brandenberger | 9/10 | 5503 days | 1% |
| Pam & Norman | 9/10 | 5509 days | 1% |
| Peter G | 8/10 | 5510 days | 1% |
| Chris Helms | 8/10 | 5510 days | 1% |
| Sue S | 8/10 | 5511 days | 1% |
| P.C Kool | 9/10 | 5511 days | 1% |
| Matthias A | 6/10 | 5518 days | 1% |
| John Cox | 8/10 | 5522 days | 1% |
| Chris & Dawn Humphries | 4/10 | 5523 days | 1% |
| Brian Morris | 10/10 | 5525 days | 1% |
| Marsden | 10/10 | 5525 days | 1% |
| th schuermann | 10/10 | 5526 days | 1% |
| Joseph Borking | 10/10 | 5528 days | 1% |
| Mattias Thorm | 9/10 | 5538 days | 1% |
| Annie | 8/10 | 5538 days | 1% |
| John Rylance | 10/10 | 5543 days | 1% |
| Jeremy & Sarah Rind | 10/10 | 5543 days | 1% |
| Peter Ortner | 8/10 | 5553 days | 1% |
| Sibille Fischer | 8/10 | 5557 days | 1% |
| Chung Family | 9/10 | 5564 days | 1% |
| sophiep | 8/10 | 5590 days | 1% |
| stafanie_norman | 10/10 | 5590 days | 1% |
| susanl | 9/10 | 5597 days | 1% |
| vivw | 9/10 | 5598 days | 1% |
| foucherm | 8/10 | 5599 days | 1% |
| Douglas Beresford | 8/10 | 5608 days | 1% |
| Mark Jenkins | 9/10 | 5614 days | 1% |
| Myriauy Rito | 8/10 | 5614 days | 1% |
| Vicki Cashmore | 9/10 | 5618 days | 1% |
| richards1 | 9/10 | 5731 days | 1% |
| Kelly | 7/10 | 5761 days | 1% |
| MiepS | 9/10 | 5838 days | 1% |
| marianneb | 10/10 | 5850 days | 1% |
| johnst | 8/10 | 5850 days | 1% |
| KatrinS | 10/10 | 5862 days | 1% |
| EricS | 9/10 | 5862 days | 1% |
| JudithLehr | 10/10 | 5862 days | 1% |
| Eckhard Koepper | 10/10 | 5862 days | 1% |
| JuergenSchnitzer | 10/10 | 5866 days | 1% |
| Peter Bowen-Simpkins | 8/10 | 5870 days | 1% |
| KathrinS | 7/10 | 5870 days | 1% |
| JuliaG1 | 8/10 | 5883 days | 1% |
| VacherD | 8/10 | 5884 days | 1% |
| SebastianGermany1 | 9/10 | 5885 days | 1% |
| winter_uk | 9/10 | 5893 days | 1% |
| Visken | 9/10 | 5899 days | 1% |
| WendyS | 8/10 | 5903 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Akaroa TOP 10 Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-0.33% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 62 days. However the Akaroa TOP 10 Holiday Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Akaroa TOP 10 Holiday Park experience has been adjusted for 18 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 15 | -0.27% |
| 16 | -0.29% |
| 17 | -0.31% |
| 18 | -0.33% |
| 19 | -0.34% |
| 20 | -0.36% |
| 21 | -0.38% |
| … | … |
Balancing Adjustment
3.34% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
82%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.