Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Akaroa TOP 10 Holiday Park.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

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Cymen Crick

Rankers Owner

Akaroa TOP 10 Holiday Park

Valid Reviews

195 Valid Reviews

The Akaroa TOP 10 Holiday Park experience has a total of 202 reviews. There are 195 valid reviews that are included when calculating the ranking score and 7 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 195 valid reviews:

Rating Count Percentage
10/10 31
16%
9/10 49
25%
8/10 55
28%
7/10 24
12%
6/10 14
7%
5/10 5
3%
4/10 7
4%
3/10 6
3%
2/10 3
2%
1/10 1
1%

78.00% Average

The raw data average (mean) for all the Akaroa TOP 10 Holiday Park valid reviews is 78.00% and is based on 195 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

113 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 195 valid reviews, the experience has 113 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 113 face-to-face reviews:

Rating Count Percentage
10/10 18
16%
9/10 34
30%
8/10 36
32%
7/10 11
10%
6/10 6
5%
5/10 4
4%
4/10 1
1%
3/10 3
3%
2/10 0
0%
1/10 0
0%

81.42% Average

The raw data average (mean) for all the Akaroa TOP 10 Holiday Park face-to-face reviews is 81.42% and is based on 113 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

79.11%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Nicolas 10/10 141 days 100%
Anaïs 6/10 141 days 86%
Fabienne 8/10 355 days 92%
Travel1 6/10 355 days 81%
Steve 9/10 721 days 70%
V L Nelson 6/10 749 days 59%
Andy 4/10 780 days 43%
RR 10/10 811 days 63%
Julia 8/10 811 days 62%
Cindi Wight 10/10 841 days 60%
Florian S. 9/10 841 days 60%
Nzfrank 4/10 1114 days 22%
Rory 7/10 1479 days 11%
Antoine 8/10 1510 days 11%
Arlene 10/10 1541 days 10%
Kelly 8/10 1724 days 6%
Robert Schwall 10/10 1785 days 5%
Maria 7/10 1816 days 5%
Will37 9/10 1845 days 5%
Niko Schachner 10/10 1876 days 5%
FZ 7/10 1907 days 5%
Monica A 8/10 1907 days 5%
Andrew Hammond 7/10 1968 days 4%
ben mannering 7/10 1998 days 4%
Jenn 7/10 1998 days 4%
Keith & Kay Finlayson 10/10 2029 days 5%
TP&MM 8/10 2182 days 4%
Jacqui 10/10 2241 days 4%
Hanna 8/10 2272 days 4%
Jordan & Jazlyn 8/10 2302 days 4%
Stefano Clerici 9/10 2425 days 4%
Bailey Dunne 9/10 2547 days 4%
Audrey Wong 7/10 2615 days 3%
Paul and Paula 8/10 2627 days 3%
M Karutz 7/10 2693 days 3%
Vanessa Stubbs 6/10 2724 days 3%
Anja Röhrich 10/10 2872 days 3%
Tracy Hillier 9/10 2881 days 3%
Helene 8/10 2945 days 3%
Leonie Westerhot 7/10 2988 days 3%
Shelley Warkentin 8/10 3002 days 3%
Sarah Taumoepeau 7/10 3147 days 2%
Gabor Kabacs 9/10 3288 days 2%
Staffan Johansson 8/10 3288 days 2%
brucewilkinson 4/10 3292 days 1%
R Werder 8/10 3321 days 2%
Jean marc Daubenfeld 8/10 3333 days 2%
Fabien Metro 9/10 3500 days 2%
Cindy Stuart 5/10 3586 days 1%
Erica b 9/10 3612 days 2%
Bella Tawera 6/10 3699 days 1%
Mary Moloney 3/10 3704 days 1%
Liz R 4/10 3733 days 1%
Ian Jimmy Robinson 10/10 3733 days 1%
Mark Davie 9/10 3734 days 1%
Florian Lohbrunner 9/10 3745 days 1%
Sunny Sailing 2/10 3916 days 0%
Fabian Rodriguez 6/10 3916 days 1%
Jim Gilmour 2/10 3977 days 0%
Simon Galpin 9/10 4006 days 1%
Family Trip 9/10 4008 days 1%
Julia Seiffert 9/10 4009 days 1%
Anne Courtenay 3/10 4015 days 0%
Kiernan Matthew 8/10 4035 days 1%
Walter Neff 8/10 4036 days 1%
Jacqui Knight 6/10 4050 days 1%
Andrew Cattanach 4/10 4067 days 0%
Cindy Bonton 7/10 4075 days 1%
Sally Mortensen 8/10 4098 days 1%
Michael Craig 4/10 4159 days 0%
Frankie Branco 9/10 4220 days 0%
I & K Urquhart 8/10 4220 days 0%
ozelmer 3/10 4220 days 0%
Neil Beckett 8/10 4342 days 0%
Clarissa Hanck 5/10 4348 days 0%
Wendy Hawkins 8/10 4368 days 0%
Roger Hawkins 8/10 4368 days 0%
Steve 2/10 4373 days 0%
Tanja Schlagermann 6/10 4375 days 0%
Mike Pisco 8/10 4379 days 0%
Michael Nolan 9/10 4401 days 1%
Rachel Leghorn 1/10 4401 days 0%
Phil & Laura 7/10 4401 days 1%
Philip Gibbons 6/10 4401 days 1%
Danish_family 7/10 4401 days 1%
William Notcutt 3/10 4432 days 1%
Christian 9/10 4445 days 1%
Wertra 9/10 4446 days 1%
Margaret and Derek McNeil 9/10 4448 days 1%
Nigel Leighton 10/10 4451 days 1%
Edith and Robert Newton 3/10 4463 days 1%
John Freeman 8/10 4479 days 1%
TheHoon 7/10 4707 days 1%
nztintin 9/10 4738 days 1%
Fleming Lauridsen 8/10 4747 days 1%
Volker 8/10 4747 days 1%
Linda Kosters 10/10 4747 days 1%
Melanie 8/10 4750 days 1%
Tim & Judith 8/10 4750 days 1%
Eric Lombaard 9/10 4750 days 1%
Gerhard Schoenmeubeck 8/10 4750 days 1%
Randewyk 5/10 4751 days 1%
Erik Poirer 9/10 4752 days 1%
Michael & Rosemary Smith 9/10 4753 days 1%
Jurg Pfaendler 7/10 4755 days 1%
Andreas & Leonie Fehr 8/10 4759 days 1%
Katrawa 7/10 4760 days 1%
Rowena and Ian Lanyon 8/10 4762 days 1%
Mirando4ka 7/10 4767 days 1%
Jackie & Ray 9/10 4780 days 1%
Rebecca & Hugh Small 9/10 4839 days 1%
John & Vicki 7/10 4845 days 1%
Richard Lechevallier 10/10 4846 days 1%
Livinlife 10/10 4890 days 1%
askwally 10/10 4920 days 1%
Mathew 10/10 4920 days 1%
damaca 9/10 4920 days 1%
jhwjhw 5/10 5043 days 1%
Edward Marhi 9/10 5070 days 1%
noname 10/10 5089 days 1%
Mr & Mrs Palmer 8/10 5090 days 1%
Louise van der Hyden 8/10 5102 days 1%
Daniela Borter 7/10 5105 days 1%
Winskowsky 8/10 5106 days 1%
David Emerick 10/10 5107 days 1%
Brian Clothier 8/10 5108 days 1%
Alexander & Stephanie 3/10 5109 days 1%
Kuno Eugster 7/10 5112 days 1%
Manuela Manns 6/10 5117 days 1%
Gerd Pagel 10/10 5117 days 1%
Martin Current 6/10 5119 days 1%
Teum and Orselien 5/10 5120 days 1%
Andy Martin 9/10 5121 days 1%
John Price 7/10 5122 days 1%
Rolf Homeyer 9/10 5123 days 1%
Roy Seymour 8/10 5123 days 1%
Stevenson 9/10 5125 days 1%
Sue Haward 6/10 5127 days 1%
Ewald Waldner 9/10 5128 days 1%
Andreas Neo 7/10 5129 days 1%
Niels Van Welsenes 8/10 5132 days 1%
Mikeminch 9/10 5194 days 1%
Jill 6/10 5224 days 1%
Mary Van 8/10 5285 days 1%
Conny 8/10 5403 days 1%
edwardasmith 9/10 5408 days 1%
Corine van Been 8/10 5451 days 1%
Risch & Seybold 9/10 5451 days 1%
markus Brandenberger 9/10 5456 days 1%
Pam & Norman 9/10 5462 days 1%
Peter G 8/10 5463 days 1%
Chris Helms 8/10 5463 days 1%
Sue S 8/10 5464 days 1%
P.C Kool 9/10 5464 days 1%
Matthias A 6/10 5471 days 1%
John Cox 8/10 5475 days 1%
Chris & Dawn Humphries 4/10 5476 days 1%
Brian Morris 10/10 5478 days 1%
Marsden 10/10 5478 days 1%
th schuermann 10/10 5479 days 1%
Joseph Borking 10/10 5481 days 1%
Mattias Thorm 9/10 5491 days 1%
Annie 8/10 5491 days 1%
John Rylance 10/10 5496 days 1%
Jeremy & Sarah Rind 10/10 5496 days 1%
Peter Ortner 8/10 5506 days 1%
Sibille Fischer 8/10 5510 days 1%
Chung Family 9/10 5517 days 1%
sophiep 8/10 5543 days 1%
stafanie_norman 10/10 5543 days 1%
susanl 9/10 5550 days 1%
vivw 9/10 5551 days 1%
foucherm 8/10 5552 days 1%
Douglas Beresford 8/10 5561 days 1%
Mark Jenkins 9/10 5567 days 1%
Myriauy Rito 8/10 5567 days 1%
Vicki Cashmore 9/10 5571 days 1%
richards1 9/10 5684 days 1%
Kelly 7/10 5714 days 1%
MiepS 9/10 5791 days 1%
marianneb 10/10 5803 days 1%
johnst 8/10 5803 days 1%
KatrinS 10/10 5815 days 1%
EricS 9/10 5815 days 1%
JudithLehr 10/10 5815 days 1%
Eckhard Koepper 10/10 5815 days 1%
JuergenSchnitzer 10/10 5819 days 1%
Peter Bowen-Simpkins 8/10 5823 days 1%
KathrinS 7/10 5823 days 1%
JuliaG1 8/10 5836 days 1%
VacherD 8/10 5837 days 1%
SebastianGermany1 9/10 5838 days 1%
winter_uk 9/10 5846 days 1%
Visken 9/10 5852 days 1%
WendyS 8/10 5856 days 1%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Akaroa TOP 10 Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-2.36% Adjustment

There may be an adjustment if this experience hasn't received any reviews within the last 53 days. However the Akaroa TOP 10 Holiday Park experience does not meet the criteria for any adjustment.

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.

The Akaroa TOP 10 Holiday Park experience has been adjusted for 114 days. Adjustments are according to the following table.

Days Adjustment
111 -2.30%
112 -2.32%
113 -2.34%
114 -2.36%
115 -2.38%
116 -2.40%
117 -2.43%

Balancing Adjustment

4.00% Adjustment

Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.

You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.

We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.

Final Ranking Score

81%

The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.