Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Akaroa TOP 10 Holiday Park.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Akaroa TOP 10 Holiday Park
Valid Reviews
193 Valid Reviews
The Akaroa TOP 10 Holiday Park experience has a total of 200 reviews. There are 193 valid reviews that are included when calculating the ranking score and 7 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 193 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 30 |
|
16% |
| 9/10 | 49 |
|
25% |
| 8/10 | 55 |
|
28% |
| 7/10 | 24 |
|
12% |
| 6/10 | 13 |
|
7% |
| 5/10 | 5 |
|
3% |
| 4/10 | 7 |
|
4% |
| 3/10 | 6 |
|
3% |
| 2/10 | 3 |
|
2% |
| 1/10 | 1 |
|
1% |
77.98% Average
The raw data average (mean) for all the Akaroa TOP 10 Holiday Park valid reviews is 77.98% and is based on 193 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
113 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 193 valid reviews, the experience has 113 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 113 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 18 |
|
16% |
| 9/10 | 34 |
|
30% |
| 8/10 | 36 |
|
32% |
| 7/10 | 11 |
|
10% |
| 6/10 | 6 |
|
5% |
| 5/10 | 4 |
|
4% |
| 4/10 | 1 |
|
1% |
| 3/10 | 3 |
|
3% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
81.42% Average
The raw data average (mean) for all the Akaroa TOP 10 Holiday Park face-to-face reviews is 81.42% and is based on 113 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
78.67%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Fabienne | 8/10 | 200 days | 100% |
| Travel1 | 6/10 | 200 days | 88% |
| Steve | 9/10 | 566 days | 84% |
| V L Nelson | 6/10 | 593 days | 72% |
| Andy | 4/10 | 625 days | 53% |
| RR | 10/10 | 656 days | 79% |
| Julia | 8/10 | 656 days | 77% |
| Cindi Wight | 10/10 | 686 days | 76% |
| Florian S. | 9/10 | 686 days | 76% |
| Nzfrank | 4/10 | 959 days | 33% |
| Rory | 7/10 | 1324 days | 19% |
| Antoine | 8/10 | 1355 days | 18% |
| Arlene | 10/10 | 1386 days | 17% |
| Kelly | 8/10 | 1569 days | 9% |
| Robert Schwall | 10/10 | 1630 days | 7% |
| Maria | 7/10 | 1661 days | 6% |
| Will37 | 9/10 | 1690 days | 6% |
| Niko Schachner | 10/10 | 1720 days | 6% |
| FZ | 7/10 | 1752 days | 5% |
| Monica A | 8/10 | 1752 days | 5% |
| Andrew Hammond | 7/10 | 1813 days | 5% |
| ben mannering | 7/10 | 1843 days | 5% |
| Jenn | 7/10 | 1843 days | 5% |
| Keith & Kay Finlayson | 10/10 | 1874 days | 5% |
| TP&MM | 8/10 | 2027 days | 5% |
| Jacqui | 10/10 | 2086 days | 5% |
| Hanna | 8/10 | 2117 days | 4% |
| Jordan & Jazlyn | 8/10 | 2147 days | 4% |
| Stefano Clerici | 9/10 | 2270 days | 4% |
| Bailey Dunne | 9/10 | 2392 days | 4% |
| Audrey Wong | 7/10 | 2460 days | 4% |
| Paul and Paula | 8/10 | 2472 days | 4% |
| M Karutz | 7/10 | 2538 days | 3% |
| Vanessa Stubbs | 6/10 | 2569 days | 3% |
| Anja Röhrich | 10/10 | 2717 days | 3% |
| Tracy Hillier | 9/10 | 2726 days | 3% |
| Helene | 8/10 | 2790 days | 3% |
| Leonie Westerhot | 7/10 | 2833 days | 3% |
| Shelley Warkentin | 8/10 | 2846 days | 3% |
| Sarah Taumoepeau | 7/10 | 2992 days | 3% |
| Gabor Kabacs | 9/10 | 3133 days | 2% |
| Staffan Johansson | 8/10 | 3133 days | 2% |
| brucewilkinson | 4/10 | 3137 days | 2% |
| R Werder | 8/10 | 3166 days | 2% |
| Jean marc Daubenfeld | 8/10 | 3178 days | 2% |
| Fabien Metro | 9/10 | 3345 days | 2% |
| Cindy Stuart | 5/10 | 3431 days | 1% |
| Erica b | 9/10 | 3456 days | 2% |
| Bella Tawera | 6/10 | 3544 days | 1% |
| Mary Moloney | 3/10 | 3549 days | 1% |
| Liz R | 4/10 | 3577 days | 1% |
| Ian Jimmy Robinson | 10/10 | 3577 days | 2% |
| Mark Davie | 9/10 | 3579 days | 2% |
| Florian Lohbrunner | 9/10 | 3590 days | 2% |
| Sunny Sailing | 2/10 | 3761 days | 0% |
| Fabian Rodriguez | 6/10 | 3761 days | 1% |
| Jim Gilmour | 2/10 | 3822 days | 0% |
| Simon Galpin | 9/10 | 3851 days | 1% |
| Family Trip | 9/10 | 3853 days | 1% |
| Julia Seiffert | 9/10 | 3854 days | 1% |
| Anne Courtenay | 3/10 | 3860 days | 0% |
| Kiernan Matthew | 8/10 | 3880 days | 1% |
| Walter Neff | 8/10 | 3881 days | 1% |
| Jacqui Knight | 6/10 | 3895 days | 1% |
| Andrew Cattanach | 4/10 | 3912 days | 1% |
| Cindy Bonton | 7/10 | 3920 days | 1% |
| Sally Mortensen | 8/10 | 3943 days | 1% |
| Michael Craig | 4/10 | 4004 days | 0% |
| Frankie Branco | 9/10 | 4065 days | 1% |
| I & K Urquhart | 8/10 | 4065 days | 1% |
| ozelmer | 3/10 | 4065 days | 0% |
| Neil Beckett | 8/10 | 4187 days | 0% |
| Clarissa Hanck | 5/10 | 4193 days | 0% |
| Wendy Hawkins | 8/10 | 4213 days | 0% |
| Roger Hawkins | 8/10 | 4213 days | 0% |
| Steve | 2/10 | 4218 days | 0% |
| Tanja Schlagermann | 6/10 | 4220 days | 0% |
| Mike Pisco | 8/10 | 4224 days | 0% |
| Michael Nolan | 9/10 | 4246 days | 0% |
| Rachel Leghorn | 1/10 | 4246 days | 0% |
| Phil & Laura | 7/10 | 4246 days | 0% |
| Philip Gibbons | 6/10 | 4246 days | 0% |
| Danish_family | 7/10 | 4246 days | 0% |
| William Notcutt | 3/10 | 4277 days | 0% |
| Christian | 9/10 | 4290 days | 0% |
| Wertra | 9/10 | 4291 days | 0% |
| Margaret and Derek McNeil | 9/10 | 4293 days | 0% |
| Nigel Leighton | 10/10 | 4296 days | 0% |
| Edith and Robert Newton | 3/10 | 4308 days | 0% |
| John Freeman | 8/10 | 4324 days | 0% |
| TheHoon | 7/10 | 4552 days | 1% |
| nztintin | 9/10 | 4583 days | 1% |
| Fleming Lauridsen | 8/10 | 4592 days | 1% |
| Volker | 8/10 | 4592 days | 1% |
| Linda Kosters | 10/10 | 4592 days | 1% |
| Melanie | 8/10 | 4595 days | 1% |
| Tim & Judith | 8/10 | 4595 days | 1% |
| Eric Lombaard | 9/10 | 4595 days | 1% |
| Gerhard Schoenmeubeck | 8/10 | 4595 days | 1% |
| Randewyk | 5/10 | 4596 days | 1% |
| Erik Poirer | 9/10 | 4597 days | 1% |
| Michael & Rosemary Smith | 9/10 | 4598 days | 1% |
| Jurg Pfaendler | 7/10 | 4600 days | 1% |
| Andreas & Leonie Fehr | 8/10 | 4604 days | 1% |
| Katrawa | 7/10 | 4605 days | 1% |
| Rowena and Ian Lanyon | 8/10 | 4607 days | 1% |
| Mirando4ka | 7/10 | 4612 days | 1% |
| Jackie & Ray | 9/10 | 4625 days | 1% |
| Rebecca & Hugh Small | 9/10 | 4684 days | 1% |
| John & Vicki | 7/10 | 4690 days | 1% |
| Richard Lechevallier | 10/10 | 4691 days | 1% |
| Livinlife | 10/10 | 4735 days | 1% |
| askwally | 10/10 | 4765 days | 1% |
| Mathew | 10/10 | 4765 days | 1% |
| damaca | 9/10 | 4765 days | 1% |
| jhwjhw | 5/10 | 4888 days | 1% |
| Edward Marhi | 9/10 | 4915 days | 1% |
| noname | 10/10 | 4934 days | 1% |
| Mr & Mrs Palmer | 8/10 | 4935 days | 1% |
| Louise van der Hyden | 8/10 | 4947 days | 1% |
| Daniela Borter | 7/10 | 4950 days | 1% |
| Winskowsky | 8/10 | 4951 days | 1% |
| David Emerick | 10/10 | 4952 days | 1% |
| Brian Clothier | 8/10 | 4953 days | 1% |
| Alexander & Stephanie | 3/10 | 4954 days | 0% |
| Kuno Eugster | 7/10 | 4957 days | 1% |
| Manuela Manns | 6/10 | 4962 days | 1% |
| Gerd Pagel | 10/10 | 4962 days | 1% |
| Martin Current | 6/10 | 4964 days | 1% |
| Teum and Orselien | 5/10 | 4965 days | 1% |
| Andy Martin | 9/10 | 4966 days | 1% |
| John Price | 7/10 | 4967 days | 1% |
| Rolf Homeyer | 9/10 | 4968 days | 1% |
| Roy Seymour | 8/10 | 4968 days | 1% |
| Stevenson | 9/10 | 4970 days | 1% |
| Sue Haward | 6/10 | 4972 days | 1% |
| Ewald Waldner | 9/10 | 4973 days | 1% |
| Andreas Neo | 7/10 | 4974 days | 1% |
| Niels Van Welsenes | 8/10 | 4977 days | 1% |
| Mikeminch | 9/10 | 5039 days | 1% |
| Jill | 6/10 | 5069 days | 1% |
| Mary Van | 8/10 | 5130 days | 1% |
| Conny | 8/10 | 5248 days | 1% |
| edwardasmith | 9/10 | 5253 days | 1% |
| Corine van Been | 8/10 | 5296 days | 1% |
| Risch & Seybold | 9/10 | 5296 days | 1% |
| markus Brandenberger | 9/10 | 5301 days | 1% |
| Pam & Norman | 9/10 | 5307 days | 1% |
| Peter G | 8/10 | 5308 days | 1% |
| Chris Helms | 8/10 | 5308 days | 1% |
| Sue S | 8/10 | 5309 days | 1% |
| P.C Kool | 9/10 | 5309 days | 1% |
| Matthias A | 6/10 | 5316 days | 1% |
| John Cox | 8/10 | 5320 days | 1% |
| Chris & Dawn Humphries | 4/10 | 5321 days | 1% |
| Brian Morris | 10/10 | 5323 days | 1% |
| Marsden | 10/10 | 5323 days | 1% |
| th schuermann | 10/10 | 5324 days | 1% |
| Joseph Borking | 10/10 | 5326 days | 1% |
| Mattias Thorm | 9/10 | 5336 days | 1% |
| Annie | 8/10 | 5336 days | 1% |
| John Rylance | 10/10 | 5341 days | 1% |
| Jeremy & Sarah Rind | 10/10 | 5341 days | 1% |
| Peter Ortner | 8/10 | 5351 days | 1% |
| Sibille Fischer | 8/10 | 5355 days | 1% |
| Chung Family | 9/10 | 5362 days | 1% |
| sophiep | 8/10 | 5388 days | 1% |
| stafanie_norman | 10/10 | 5388 days | 1% |
| susanl | 9/10 | 5395 days | 1% |
| vivw | 9/10 | 5396 days | 1% |
| foucherm | 8/10 | 5397 days | 1% |
| Douglas Beresford | 8/10 | 5406 days | 1% |
| Mark Jenkins | 9/10 | 5412 days | 1% |
| Myriauy Rito | 8/10 | 5412 days | 1% |
| Vicki Cashmore | 9/10 | 5416 days | 1% |
| richards1 | 9/10 | 5529 days | 1% |
| Kelly | 7/10 | 5559 days | 1% |
| MiepS | 9/10 | 5636 days | 1% |
| marianneb | 10/10 | 5648 days | 1% |
| johnst | 8/10 | 5648 days | 1% |
| KatrinS | 10/10 | 5660 days | 1% |
| EricS | 9/10 | 5660 days | 1% |
| JudithLehr | 10/10 | 5660 days | 1% |
| Eckhard Koepper | 10/10 | 5660 days | 1% |
| JuergenSchnitzer | 10/10 | 5664 days | 1% |
| Peter Bowen-Simpkins | 8/10 | 5668 days | 1% |
| KathrinS | 7/10 | 5668 days | 1% |
| JuliaG1 | 8/10 | 5681 days | 1% |
| VacherD | 8/10 | 5682 days | 1% |
| SebastianGermany1 | 9/10 | 5683 days | 1% |
| winter_uk | 9/10 | 5691 days | 1% |
| Visken | 9/10 | 5697 days | 1% |
| WendyS | 8/10 | 5701 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Akaroa TOP 10 Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-2.36% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 76 days. However the Akaroa TOP 10 Holiday Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Akaroa TOP 10 Holiday Park experience has been adjusted for 158 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 155 | -2.31% |
| 156 | -2.33% |
| 157 | -2.34% |
| 158 | -2.36% |
| 159 | -2.37% |
| 160 | -2.39% |
| 161 | -2.40% |
| … | … |
Balancing Adjustment
4.16% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
81%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.