Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Akaroa TOP 10 Holiday Park.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Akaroa TOP 10 Holiday Park
Valid Reviews
196 Valid Reviews
The Akaroa TOP 10 Holiday Park experience has a total of 203 reviews. There are 196 valid reviews that are included when calculating the ranking score and 7 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 196 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 31 |
|
16% |
| 9/10 | 49 |
|
25% |
| 8/10 | 56 |
|
29% |
| 7/10 | 24 |
|
12% |
| 6/10 | 14 |
|
7% |
| 5/10 | 5 |
|
3% |
| 4/10 | 7 |
|
4% |
| 3/10 | 6 |
|
3% |
| 2/10 | 3 |
|
2% |
| 1/10 | 1 |
|
1% |
78.01% Average
The raw data average (mean) for all the Akaroa TOP 10 Holiday Park valid reviews is 78.01% and is based on 196 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
113 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 196 valid reviews, the experience has 113 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 113 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 18 |
|
16% |
| 9/10 | 34 |
|
30% |
| 8/10 | 36 |
|
32% |
| 7/10 | 11 |
|
10% |
| 6/10 | 6 |
|
5% |
| 5/10 | 4 |
|
4% |
| 4/10 | 1 |
|
1% |
| 3/10 | 3 |
|
3% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
81.42% Average
The raw data average (mean) for all the Akaroa TOP 10 Holiday Park face-to-face reviews is 81.42% and is based on 113 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
79.25%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Annie Mandelstam | 8/10 | 291 days | 100% |
| Nicolas | 10/10 | 442 days | 95% |
| Anaïs | 6/10 | 442 days | 82% |
| Fabienne | 8/10 | 656 days | 79% |
| Travel1 | 6/10 | 656 days | 70% |
| Steve | 9/10 | 1022 days | 44% |
| V L Nelson | 6/10 | 1050 days | 36% |
| Andy | 4/10 | 1081 days | 26% |
| RR | 10/10 | 1112 days | 36% |
| Julia | 8/10 | 1112 days | 36% |
| Cindi Wight | 10/10 | 1142 days | 34% |
| Florian S. | 9/10 | 1142 days | 34% |
| Nzfrank | 4/10 | 1415 days | 10% |
| Rory | 7/10 | 1780 days | 5% |
| Antoine | 8/10 | 1811 days | 5% |
| Arlene | 10/10 | 1842 days | 5% |
| Kelly | 8/10 | 2025 days | 5% |
| Robert Schwall | 10/10 | 2086 days | 5% |
| Maria | 7/10 | 2117 days | 4% |
| Will37 | 9/10 | 2146 days | 5% |
| Niko Schachner | 10/10 | 2177 days | 5% |
| FZ | 7/10 | 2208 days | 4% |
| Monica A | 8/10 | 2208 days | 4% |
| Andrew Hammond | 7/10 | 2269 days | 4% |
| ben mannering | 7/10 | 2299 days | 4% |
| Jenn | 7/10 | 2299 days | 4% |
| Keith & Kay Finlayson | 10/10 | 2330 days | 4% |
| TP&MM | 8/10 | 2483 days | 4% |
| Jacqui | 10/10 | 2542 days | 4% |
| Hanna | 8/10 | 2573 days | 4% |
| Jordan & Jazlyn | 8/10 | 2603 days | 4% |
| Stefano Clerici | 9/10 | 2726 days | 3% |
| Bailey Dunne | 9/10 | 2848 days | 3% |
| Audrey Wong | 7/10 | 2916 days | 3% |
| Paul and Paula | 8/10 | 2928 days | 3% |
| M Karutz | 7/10 | 2994 days | 3% |
| Vanessa Stubbs | 6/10 | 3025 days | 2% |
| Anja Röhrich | 10/10 | 3173 days | 3% |
| Tracy Hillier | 9/10 | 3182 days | 2% |
| Helene | 8/10 | 3246 days | 2% |
| Leonie Westerhot | 7/10 | 3289 days | 2% |
| Shelley Warkentin | 8/10 | 3303 days | 2% |
| Sarah Taumoepeau | 7/10 | 3448 days | 2% |
| Gabor Kabacs | 9/10 | 3589 days | 2% |
| Staffan Johansson | 8/10 | 3589 days | 2% |
| brucewilkinson | 4/10 | 3593 days | 1% |
| R Werder | 8/10 | 3622 days | 2% |
| Jean marc Daubenfeld | 8/10 | 3634 days | 2% |
| Fabien Metro | 9/10 | 3801 days | 1% |
| Cindy Stuart | 5/10 | 3887 days | 1% |
| Erica b | 9/10 | 3913 days | 1% |
| Bella Tawera | 6/10 | 4000 days | 1% |
| Mary Moloney | 3/10 | 4005 days | 0% |
| Liz R | 4/10 | 4034 days | 0% |
| Ian Jimmy Robinson | 10/10 | 4034 days | 1% |
| Mark Davie | 9/10 | 4035 days | 1% |
| Florian Lohbrunner | 9/10 | 4046 days | 1% |
| Sunny Sailing | 2/10 | 4217 days | 0% |
| Fabian Rodriguez | 6/10 | 4217 days | 0% |
| Jim Gilmour | 2/10 | 4278 days | 0% |
| Simon Galpin | 9/10 | 4307 days | 0% |
| Family Trip | 9/10 | 4309 days | 0% |
| Julia Seiffert | 9/10 | 4310 days | 0% |
| Anne Courtenay | 3/10 | 4316 days | 0% |
| Kiernan Matthew | 8/10 | 4336 days | 0% |
| Walter Neff | 8/10 | 4337 days | 0% |
| Jacqui Knight | 6/10 | 4351 days | 0% |
| Andrew Cattanach | 4/10 | 4368 days | 0% |
| Cindy Bonton | 7/10 | 4376 days | 0% |
| Sally Mortensen | 8/10 | 4399 days | 1% |
| Michael Craig | 4/10 | 4460 days | 1% |
| Frankie Branco | 9/10 | 4521 days | 1% |
| I & K Urquhart | 8/10 | 4521 days | 1% |
| ozelmer | 3/10 | 4521 days | 1% |
| Neil Beckett | 8/10 | 4643 days | 1% |
| Clarissa Hanck | 5/10 | 4649 days | 1% |
| Wendy Hawkins | 8/10 | 4669 days | 1% |
| Roger Hawkins | 8/10 | 4669 days | 1% |
| Steve | 2/10 | 4674 days | 0% |
| Tanja Schlagermann | 6/10 | 4676 days | 1% |
| Mike Pisco | 8/10 | 4680 days | 1% |
| Michael Nolan | 9/10 | 4702 days | 1% |
| Rachel Leghorn | 1/10 | 4702 days | 0% |
| Phil & Laura | 7/10 | 4702 days | 1% |
| Philip Gibbons | 6/10 | 4702 days | 1% |
| Danish_family | 7/10 | 4702 days | 1% |
| William Notcutt | 3/10 | 4733 days | 1% |
| Christian | 9/10 | 4746 days | 1% |
| Wertra | 9/10 | 4747 days | 1% |
| Margaret and Derek McNeil | 9/10 | 4749 days | 1% |
| Nigel Leighton | 10/10 | 4752 days | 1% |
| Edith and Robert Newton | 3/10 | 4764 days | 1% |
| John Freeman | 8/10 | 4780 days | 1% |
| TheHoon | 7/10 | 5008 days | 1% |
| nztintin | 9/10 | 5039 days | 1% |
| Fleming Lauridsen | 8/10 | 5048 days | 1% |
| Volker | 8/10 | 5048 days | 1% |
| Linda Kosters | 10/10 | 5048 days | 1% |
| Melanie | 8/10 | 5051 days | 1% |
| Tim & Judith | 8/10 | 5051 days | 1% |
| Eric Lombaard | 9/10 | 5051 days | 1% |
| Gerhard Schoenmeubeck | 8/10 | 5051 days | 1% |
| Randewyk | 5/10 | 5052 days | 1% |
| Erik Poirer | 9/10 | 5053 days | 1% |
| Michael & Rosemary Smith | 9/10 | 5054 days | 1% |
| Jurg Pfaendler | 7/10 | 5056 days | 1% |
| Andreas & Leonie Fehr | 8/10 | 5060 days | 1% |
| Katrawa | 7/10 | 5061 days | 1% |
| Rowena and Ian Lanyon | 8/10 | 5063 days | 1% |
| Mirando4ka | 7/10 | 5068 days | 1% |
| Jackie & Ray | 9/10 | 5081 days | 1% |
| Rebecca & Hugh Small | 9/10 | 5140 days | 1% |
| John & Vicki | 7/10 | 5146 days | 1% |
| Richard Lechevallier | 10/10 | 5147 days | 1% |
| Livinlife | 10/10 | 5191 days | 1% |
| askwally | 10/10 | 5221 days | 1% |
| Mathew | 10/10 | 5221 days | 1% |
| damaca | 9/10 | 5221 days | 1% |
| John Wekking | 5/10 | 5344 days | 1% |
| Edward Marhi | 9/10 | 5371 days | 1% |
| noname | 10/10 | 5390 days | 1% |
| Mr & Mrs Palmer | 8/10 | 5391 days | 1% |
| Louise van der Hyden | 8/10 | 5403 days | 1% |
| Daniela Borter | 7/10 | 5406 days | 1% |
| Winskowsky | 8/10 | 5407 days | 1% |
| David Emerick | 10/10 | 5408 days | 1% |
| Brian Clothier | 8/10 | 5409 days | 1% |
| Alexander & Stephanie | 3/10 | 5410 days | 1% |
| Kuno Eugster | 7/10 | 5413 days | 1% |
| Manuela Manns | 6/10 | 5418 days | 1% |
| Gerd Pagel | 10/10 | 5418 days | 1% |
| Martin Current | 6/10 | 5420 days | 1% |
| Teum and Orselien | 5/10 | 5421 days | 1% |
| Andy Martin | 9/10 | 5422 days | 1% |
| John Price | 7/10 | 5423 days | 1% |
| Rolf Homeyer | 9/10 | 5424 days | 1% |
| Roy Seymour | 8/10 | 5424 days | 1% |
| Stevenson | 9/10 | 5426 days | 1% |
| Sue Haward | 6/10 | 5428 days | 1% |
| Ewald Waldner | 9/10 | 5429 days | 1% |
| Andreas Neo | 7/10 | 5430 days | 1% |
| Niels Van Welsenes | 8/10 | 5433 days | 1% |
| Mikeminch | 9/10 | 5495 days | 1% |
| Jill | 6/10 | 5525 days | 1% |
| Mary Van | 8/10 | 5586 days | 1% |
| Conny | 8/10 | 5704 days | 1% |
| edwardasmith | 9/10 | 5709 days | 1% |
| Corine van Been | 8/10 | 5752 days | 1% |
| Risch & Seybold | 9/10 | 5752 days | 1% |
| markus Brandenberger | 9/10 | 5757 days | 1% |
| Pam & Norman | 9/10 | 5763 days | 1% |
| Peter G | 8/10 | 5764 days | 1% |
| Chris Helms | 8/10 | 5764 days | 1% |
| Sue S | 8/10 | 5765 days | 1% |
| P.C Kool | 9/10 | 5765 days | 1% |
| Matthias A | 6/10 | 5772 days | 1% |
| John Cox | 8/10 | 5776 days | 1% |
| Chris & Dawn Humphries | 4/10 | 5777 days | 1% |
| Brian Morris | 10/10 | 5779 days | 1% |
| Marsden | 10/10 | 5779 days | 1% |
| th schuermann | 10/10 | 5780 days | 1% |
| Joseph Borking | 10/10 | 5782 days | 1% |
| Mattias Thorm | 9/10 | 5792 days | 1% |
| Annie | 8/10 | 5792 days | 1% |
| John Rylance | 10/10 | 5797 days | 1% |
| Jeremy & Sarah Rind | 10/10 | 5797 days | 1% |
| Peter Ortner | 8/10 | 5807 days | 1% |
| Sibille Fischer | 8/10 | 5811 days | 1% |
| Chung Family | 9/10 | 5818 days | 1% |
| sophiep | 8/10 | 5844 days | 1% |
| stafanie_norman | 10/10 | 5844 days | 1% |
| susanl | 9/10 | 5851 days | 1% |
| vivw | 9/10 | 5852 days | 1% |
| foucherm | 8/10 | 5853 days | 1% |
| Douglas Beresford | 8/10 | 5862 days | 1% |
| Mark Jenkins | 9/10 | 5868 days | 1% |
| Myriauy Rito | 8/10 | 5868 days | 1% |
| Vicki Cashmore | 9/10 | 5872 days | 1% |
| richards1 | 9/10 | 5985 days | 1% |
| Kelly | 7/10 | 6015 days | 1% |
| MiepS | 9/10 | 6092 days | 1% |
| marianneb | 10/10 | 6104 days | 1% |
| johnst | 8/10 | 6104 days | 1% |
| KatrinS | 10/10 | 6116 days | 1% |
| EricS | 9/10 | 6116 days | 1% |
| JudithLehr | 10/10 | 6116 days | 1% |
| Eckhard Koepper | 10/10 | 6116 days | 1% |
| JuergenSchnitzer | 10/10 | 6120 days | 1% |
| Peter Bowen-Simpkins | 8/10 | 6124 days | 1% |
| KathrinS | 7/10 | 6124 days | 1% |
| JuliaG1 | 8/10 | 6137 days | 1% |
| VacherD | 8/10 | 6138 days | 1% |
| SebastianGermany1 | 9/10 | 6139 days | 1% |
| winter_uk | 9/10 | 6147 days | 1% |
| Visken | 9/10 | 6153 days | 1% |
| WendyS | 8/10 | 6157 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Akaroa TOP 10 Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-4.05% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 42 days. However the Akaroa TOP 10 Holiday Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Akaroa TOP 10 Holiday Park experience has been adjusted for 200 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 197 | -3.99% |
| 198 | -4.01% |
| 199 | -4.03% |
| 200 | -4.05% |
| 201 | -4.07% |
| 202 | -4.09% |
| 203 | -4.11% |
| … | … |
Balancing Adjustment
4.57% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
80%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.