Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Akaroa TOP 10 Holiday Park.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Akaroa TOP 10 Holiday Park
Valid Reviews
195 Valid Reviews
The Akaroa TOP 10 Holiday Park experience has a total of 202 reviews. There are 195 valid reviews that are included when calculating the ranking score and 7 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 195 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 31 |
|
16% |
| 9/10 | 49 |
|
25% |
| 8/10 | 55 |
|
28% |
| 7/10 | 24 |
|
12% |
| 6/10 | 14 |
|
7% |
| 5/10 | 5 |
|
3% |
| 4/10 | 7 |
|
4% |
| 3/10 | 6 |
|
3% |
| 2/10 | 3 |
|
2% |
| 1/10 | 1 |
|
1% |
78.00% Average
The raw data average (mean) for all the Akaroa TOP 10 Holiday Park valid reviews is 78.00% and is based on 195 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
113 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 195 valid reviews, the experience has 113 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 113 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 18 |
|
16% |
| 9/10 | 34 |
|
30% |
| 8/10 | 36 |
|
32% |
| 7/10 | 11 |
|
10% |
| 6/10 | 6 |
|
5% |
| 5/10 | 4 |
|
4% |
| 4/10 | 1 |
|
1% |
| 3/10 | 3 |
|
3% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
81.42% Average
The raw data average (mean) for all the Akaroa TOP 10 Holiday Park face-to-face reviews is 81.42% and is based on 113 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
79.12%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Nicolas | 10/10 | 33 days | 100% |
| Anaïs | 6/10 | 33 days | 86% |
| Fabienne | 8/10 | 247 days | 95% |
| Travel1 | 6/10 | 247 days | 83% |
| Steve | 9/10 | 613 days | 78% |
| V L Nelson | 6/10 | 640 days | 66% |
| Andy | 4/10 | 672 days | 49% |
| RR | 10/10 | 703 days | 72% |
| Julia | 8/10 | 703 days | 70% |
| Cindi Wight | 10/10 | 733 days | 69% |
| Florian S. | 9/10 | 733 days | 69% |
| Nzfrank | 4/10 | 1006 days | 28% |
| Rory | 7/10 | 1371 days | 16% |
| Antoine | 8/10 | 1402 days | 15% |
| Arlene | 10/10 | 1433 days | 14% |
| Kelly | 8/10 | 1616 days | 7% |
| Robert Schwall | 10/10 | 1677 days | 6% |
| Maria | 7/10 | 1708 days | 5% |
| Will37 | 9/10 | 1737 days | 5% |
| Niko Schachner | 10/10 | 1767 days | 5% |
| FZ | 7/10 | 1799 days | 5% |
| Monica A | 8/10 | 1799 days | 5% |
| Andrew Hammond | 7/10 | 1860 days | 5% |
| ben mannering | 7/10 | 1890 days | 5% |
| Jenn | 7/10 | 1890 days | 5% |
| Keith & Kay Finlayson | 10/10 | 1921 days | 5% |
| TP&MM | 8/10 | 2074 days | 4% |
| Jacqui | 10/10 | 2133 days | 4% |
| Hanna | 8/10 | 2164 days | 4% |
| Jordan & Jazlyn | 8/10 | 2194 days | 4% |
| Stefano Clerici | 9/10 | 2317 days | 4% |
| Bailey Dunne | 9/10 | 2439 days | 4% |
| Audrey Wong | 7/10 | 2507 days | 3% |
| Paul and Paula | 8/10 | 2519 days | 4% |
| M Karutz | 7/10 | 2585 days | 3% |
| Vanessa Stubbs | 6/10 | 2616 days | 3% |
| Anja Röhrich | 10/10 | 2764 days | 3% |
| Tracy Hillier | 9/10 | 2773 days | 3% |
| Helene | 8/10 | 2837 days | 3% |
| Leonie Westerhot | 7/10 | 2880 days | 3% |
| Shelley Warkentin | 8/10 | 2893 days | 3% |
| Sarah Taumoepeau | 7/10 | 3039 days | 2% |
| Gabor Kabacs | 9/10 | 3180 days | 2% |
| Staffan Johansson | 8/10 | 3180 days | 2% |
| brucewilkinson | 4/10 | 3184 days | 2% |
| R Werder | 8/10 | 3213 days | 2% |
| Jean marc Daubenfeld | 8/10 | 3225 days | 2% |
| Fabien Metro | 9/10 | 3392 days | 2% |
| Cindy Stuart | 5/10 | 3478 days | 1% |
| Erica b | 9/10 | 3503 days | 2% |
| Bella Tawera | 6/10 | 3591 days | 1% |
| Mary Moloney | 3/10 | 3596 days | 1% |
| Liz R | 4/10 | 3624 days | 1% |
| Ian Jimmy Robinson | 10/10 | 3624 days | 1% |
| Mark Davie | 9/10 | 3626 days | 1% |
| Florian Lohbrunner | 9/10 | 3637 days | 1% |
| Sunny Sailing | 2/10 | 3808 days | 0% |
| Fabian Rodriguez | 6/10 | 3808 days | 1% |
| Jim Gilmour | 2/10 | 3869 days | 0% |
| Simon Galpin | 9/10 | 3898 days | 1% |
| Family Trip | 9/10 | 3900 days | 1% |
| Julia Seiffert | 9/10 | 3901 days | 1% |
| Anne Courtenay | 3/10 | 3907 days | 0% |
| Kiernan Matthew | 8/10 | 3927 days | 1% |
| Walter Neff | 8/10 | 3928 days | 1% |
| Jacqui Knight | 6/10 | 3942 days | 1% |
| Andrew Cattanach | 4/10 | 3959 days | 1% |
| Cindy Bonton | 7/10 | 3967 days | 1% |
| Sally Mortensen | 8/10 | 3990 days | 1% |
| Michael Craig | 4/10 | 4051 days | 0% |
| Frankie Branco | 9/10 | 4112 days | 1% |
| I & K Urquhart | 8/10 | 4112 days | 0% |
| ozelmer | 3/10 | 4112 days | 0% |
| Neil Beckett | 8/10 | 4234 days | 0% |
| Clarissa Hanck | 5/10 | 4240 days | 0% |
| Wendy Hawkins | 8/10 | 4260 days | 0% |
| Roger Hawkins | 8/10 | 4260 days | 0% |
| Steve | 2/10 | 4265 days | 0% |
| Tanja Schlagermann | 6/10 | 4267 days | 0% |
| Mike Pisco | 8/10 | 4271 days | 0% |
| Michael Nolan | 9/10 | 4293 days | 0% |
| Rachel Leghorn | 1/10 | 4293 days | 0% |
| Phil & Laura | 7/10 | 4293 days | 0% |
| Philip Gibbons | 6/10 | 4293 days | 0% |
| Danish_family | 7/10 | 4293 days | 0% |
| William Notcutt | 3/10 | 4324 days | 0% |
| Christian | 9/10 | 4337 days | 0% |
| Wertra | 9/10 | 4338 days | 0% |
| Margaret and Derek McNeil | 9/10 | 4340 days | 0% |
| Nigel Leighton | 10/10 | 4343 days | 0% |
| Edith and Robert Newton | 3/10 | 4355 days | 0% |
| John Freeman | 8/10 | 4371 days | 0% |
| TheHoon | 7/10 | 4599 days | 1% |
| nztintin | 9/10 | 4630 days | 1% |
| Fleming Lauridsen | 8/10 | 4639 days | 1% |
| Volker | 8/10 | 4639 days | 1% |
| Linda Kosters | 10/10 | 4639 days | 1% |
| Melanie | 8/10 | 4642 days | 1% |
| Tim & Judith | 8/10 | 4642 days | 1% |
| Eric Lombaard | 9/10 | 4642 days | 1% |
| Gerhard Schoenmeubeck | 8/10 | 4642 days | 1% |
| Randewyk | 5/10 | 4643 days | 1% |
| Erik Poirer | 9/10 | 4644 days | 1% |
| Michael & Rosemary Smith | 9/10 | 4645 days | 1% |
| Jurg Pfaendler | 7/10 | 4647 days | 1% |
| Andreas & Leonie Fehr | 8/10 | 4651 days | 1% |
| Katrawa | 7/10 | 4652 days | 1% |
| Rowena and Ian Lanyon | 8/10 | 4654 days | 1% |
| Mirando4ka | 7/10 | 4659 days | 1% |
| Jackie & Ray | 9/10 | 4672 days | 1% |
| Rebecca & Hugh Small | 9/10 | 4731 days | 1% |
| John & Vicki | 7/10 | 4737 days | 1% |
| Richard Lechevallier | 10/10 | 4738 days | 1% |
| Livinlife | 10/10 | 4782 days | 1% |
| askwally | 10/10 | 4812 days | 1% |
| Mathew | 10/10 | 4812 days | 1% |
| damaca | 9/10 | 4812 days | 1% |
| jhwjhw | 5/10 | 4935 days | 1% |
| Edward Marhi | 9/10 | 4962 days | 1% |
| noname | 10/10 | 4981 days | 1% |
| Mr & Mrs Palmer | 8/10 | 4982 days | 1% |
| Louise van der Hyden | 8/10 | 4994 days | 1% |
| Daniela Borter | 7/10 | 4997 days | 1% |
| Winskowsky | 8/10 | 4998 days | 1% |
| David Emerick | 10/10 | 4999 days | 1% |
| Brian Clothier | 8/10 | 5000 days | 1% |
| Alexander & Stephanie | 3/10 | 5001 days | 1% |
| Kuno Eugster | 7/10 | 5004 days | 1% |
| Manuela Manns | 6/10 | 5009 days | 1% |
| Gerd Pagel | 10/10 | 5009 days | 1% |
| Martin Current | 6/10 | 5011 days | 1% |
| Teum and Orselien | 5/10 | 5012 days | 1% |
| Andy Martin | 9/10 | 5013 days | 1% |
| John Price | 7/10 | 5014 days | 1% |
| Rolf Homeyer | 9/10 | 5015 days | 1% |
| Roy Seymour | 8/10 | 5015 days | 1% |
| Stevenson | 9/10 | 5017 days | 1% |
| Sue Haward | 6/10 | 5019 days | 1% |
| Ewald Waldner | 9/10 | 5020 days | 1% |
| Andreas Neo | 7/10 | 5021 days | 1% |
| Niels Van Welsenes | 8/10 | 5024 days | 1% |
| Mikeminch | 9/10 | 5086 days | 1% |
| Jill | 6/10 | 5116 days | 1% |
| Mary Van | 8/10 | 5177 days | 1% |
| Conny | 8/10 | 5295 days | 1% |
| edwardasmith | 9/10 | 5300 days | 1% |
| Corine van Been | 8/10 | 5343 days | 1% |
| Risch & Seybold | 9/10 | 5343 days | 1% |
| markus Brandenberger | 9/10 | 5348 days | 1% |
| Pam & Norman | 9/10 | 5354 days | 1% |
| Peter G | 8/10 | 5355 days | 1% |
| Chris Helms | 8/10 | 5355 days | 1% |
| Sue S | 8/10 | 5356 days | 1% |
| P.C Kool | 9/10 | 5356 days | 1% |
| Matthias A | 6/10 | 5363 days | 1% |
| John Cox | 8/10 | 5367 days | 1% |
| Chris & Dawn Humphries | 4/10 | 5368 days | 1% |
| Brian Morris | 10/10 | 5370 days | 1% |
| Marsden | 10/10 | 5370 days | 1% |
| th schuermann | 10/10 | 5371 days | 1% |
| Joseph Borking | 10/10 | 5373 days | 1% |
| Mattias Thorm | 9/10 | 5383 days | 1% |
| Annie | 8/10 | 5383 days | 1% |
| John Rylance | 10/10 | 5388 days | 1% |
| Jeremy & Sarah Rind | 10/10 | 5388 days | 1% |
| Peter Ortner | 8/10 | 5398 days | 1% |
| Sibille Fischer | 8/10 | 5402 days | 1% |
| Chung Family | 9/10 | 5409 days | 1% |
| sophiep | 8/10 | 5435 days | 1% |
| stafanie_norman | 10/10 | 5435 days | 1% |
| susanl | 9/10 | 5442 days | 1% |
| vivw | 9/10 | 5443 days | 1% |
| foucherm | 8/10 | 5444 days | 1% |
| Douglas Beresford | 8/10 | 5453 days | 1% |
| Mark Jenkins | 9/10 | 5459 days | 1% |
| Myriauy Rito | 8/10 | 5459 days | 1% |
| Vicki Cashmore | 9/10 | 5463 days | 1% |
| richards1 | 9/10 | 5576 days | 1% |
| Kelly | 7/10 | 5606 days | 1% |
| MiepS | 9/10 | 5683 days | 1% |
| marianneb | 10/10 | 5695 days | 1% |
| johnst | 8/10 | 5695 days | 1% |
| KatrinS | 10/10 | 5707 days | 1% |
| EricS | 9/10 | 5707 days | 1% |
| JudithLehr | 10/10 | 5707 days | 1% |
| Eckhard Koepper | 10/10 | 5707 days | 1% |
| JuergenSchnitzer | 10/10 | 5711 days | 1% |
| Peter Bowen-Simpkins | 8/10 | 5715 days | 1% |
| KathrinS | 7/10 | 5715 days | 1% |
| JuliaG1 | 8/10 | 5728 days | 1% |
| VacherD | 8/10 | 5729 days | 1% |
| SebastianGermany1 | 9/10 | 5730 days | 1% |
| winter_uk | 9/10 | 5738 days | 1% |
| Visken | 9/10 | 5744 days | 1% |
| WendyS | 8/10 | 5748 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Akaroa TOP 10 Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-0.10% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 49 days. However the Akaroa TOP 10 Holiday Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Akaroa TOP 10 Holiday Park experience has been adjusted for 5 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 2 | -0.04% |
| 3 | -0.06% |
| 4 | -0.08% |
| 5 | -0.10% |
| 6 | -0.12% |
| 7 | -0.14% |
| 8 | -0.16% |
| … | … |
Balancing Adjustment
3.27% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
82%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.