Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Alpine Pacific Holiday Park.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Alpine Pacific Holiday Park
Valid Reviews
124 Valid Reviews
The Alpine Pacific Holiday Park experience has a total of 128 reviews. There are 124 valid reviews that are included when calculating the ranking score and 4 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 124 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 32 |
|
26% |
| 9/10 | 42 |
|
34% |
| 8/10 | 24 |
|
19% |
| 7/10 | 8 |
|
6% |
| 6/10 | 5 |
|
4% |
| 5/10 | 4 |
|
3% |
| 4/10 | 1 |
|
1% |
| 3/10 | 6 |
|
5% |
| 2/10 | 1 |
|
1% |
| 1/10 | 1 |
|
1% |
82.34% Average
The raw data average (mean) for all the Alpine Pacific Holiday Park valid reviews is 82.34% and is based on 124 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
45 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 124 valid reviews, the experience has 45 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 45 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 11 |
|
24% |
| 9/10 | 15 |
|
33% |
| 8/10 | 10 |
|
22% |
| 7/10 | 3 |
|
7% |
| 6/10 | 1 |
|
2% |
| 5/10 | 2 |
|
4% |
| 4/10 | 1 |
|
2% |
| 3/10 | 2 |
|
4% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
82.67% Average
The raw data average (mean) for all the Alpine Pacific Holiday Park face-to-face reviews is 82.67% and is based on 45 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
87.68%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Charlie | 9/10 | 249 days | 100% |
| Dora | 10/10 | 308 days | 99% |
| Mark B | 10/10 | 308 days | 99% |
| Bailey Adamo | 8/10 | 370 days | 95% |
| Sue Peggs | 9/10 | 400 days | 94% |
| Anaïs | 9/10 | 431 days | 93% |
| Aoife | 9/10 | 431 days | 93% |
| KnP | 10/10 | 523 days | 88% |
| Fabienne | 9/10 | 645 days | 79% |
| Pauline | 7/10 | 674 days | 72% |
| Wil | 8/10 | 736 days | 71% |
| Chris Ellis | 3/10 | 736 days | 39% |
| Eugenie van der Heijden | 8/10 | 766 days | 68% |
| Christian Geiling | 10/10 | 797 days | 67% |
| Marie Perret | 10/10 | 827 days | 64% |
| Lachlan | 10/10 | 919 days | 54% |
| DBennie | 8/10 | 950 days | 50% |
| Pond | 8/10 | 950 days | 50% |
| Miemil | 10/10 | 950 days | 51% |
| Ross Moles | 9/10 | 980 days | 47% |
| Charlie | 9/10 | 980 days | 47% |
| Courtney Gearhart | 3/10 | 1039 days | 23% |
| Arie | 6/10 | 1039 days | 36% |
| Haze | 8/10 | 1039 days | 41% |
| Nicole | 9/10 | 1101 days | 36% |
| Amy Shoemake | 10/10 | 1101 days | 37% |
| Lara | 10/10 | 1162 days | 31% |
| Hannah and Matthew | 10/10 | 1223 days | 27% |
| Darrell | 10/10 | 1376 days | 17% |
| AMR | 10/10 | 1466 days | 13% |
| Emma | 10/10 | 1769 days | 5% |
| Lisa | 2/10 | 1800 days | 2% |
| Ying | 9/10 | 1922 days | 5% |
| Liz Wade | 6/10 | 2134 days | 4% |
| Niko Schachner | 10/10 | 2165 days | 4% |
| Jenny | 9/10 | 2227 days | 4% |
| Becca | 9/10 | 2380 days | 4% |
| Margie | 8/10 | 2562 days | 4% |
| Ella | 9/10 | 2776 days | 3% |
| Bex & Jake | 9/10 | 2776 days | 3% |
| JAMES FRANCO | 1/10 | 2806 days | 1% |
| keyslayer | 5/10 | 2806 days | 2% |
| Bailey Dunne | 10/10 | 2837 days | 3% |
| Benn | 9/10 | 2837 days | 3% |
| Patricia Stitchbury | 4/10 | 2864 days | 2% |
| Eversons | 8/10 | 2865 days | 3% |
| Keith Salway | 9/10 | 2876 days | 3% |
| Jan Schreuder | 9/10 | 2878 days | 3% |
| Kelly Zappia | 3/10 | 2995 days | 2% |
| Madelyn Fagerman | 10/10 | 3158 days | 2% |
| Maud Fredrikze | 9/10 | 3238 days | 2% |
| Aimee Theobald | 10/10 | 3291 days | 2% |
| Mallory Lopez | 8/10 | 3570 days | 2% |
| Gabor Kabacs | 9/10 | 3578 days | 2% |
| Sven Hasselberger | 8/10 | 3608 days | 2% |
| Lesa Price | 8/10 | 3717 days | 1% |
| Kate L | 10/10 | 3810 days | 1% |
| Nyla and Alan Ramsay | 10/10 | 3932 days | 1% |
| Isabel Seadon | 3/10 | 3955 days | 0% |
| Jurgen Moors | 6/10 | 3977 days | 1% |
| Stefanie Feldman | 7/10 | 3980 days | 1% |
| Bert Snel | 7/10 | 4022 days | 1% |
| David Cowling | 9/10 | 4042 days | 1% |
| John K | 9/10 | 4052 days | 1% |
| SUE COLEMAN | 8/10 | 4052 days | 1% |
| Gillian Scott | 7/10 | 4296 days | 0% |
| Andy Karl | 8/10 | 4357 days | 0% |
| catherine welsh | 7/10 | 4357 days | 0% |
| Paul Wood | 9/10 | 4388 days | 1% |
| andrewmh | 9/10 | 4388 days | 1% |
| Nigel & Annie Dale | 9/10 | 4418 days | 1% |
| Kerri | 9/10 | 4479 days | 1% |
| ozelmer | 6/10 | 4479 days | 1% |
| Julian_ont | 10/10 | 4691 days | 1% |
| Lis Bon | 8/10 | 4722 days | 1% |
| Sandra and Thomas | 10/10 | 4741 days | 1% |
| Jan | 9/10 | 4741 days | 1% |
| Urs Kloter | 6/10 | 4744 days | 1% |
| Joanna | 10/10 | 4759 days | 1% |
| Esther Goh | 9/10 | 4967 days | 1% |
| Moni01 | 5/10 | 4997 days | 1% |
| Sander Heike | 7/10 | 5000 days | 1% |
| Harald | 10/10 | 5037 days | 1% |
| Inge & Erik | 9/10 | 5038 days | 1% |
| Nicholas Prakenhammar | 8/10 | 5041 days | 1% |
| Schertenleib | 9/10 | 5044 days | 1% |
| Heewin Otten | 8/10 | 5050 days | 1% |
| Rocco Christian | 9/10 | 5051 days | 1% |
| mawueth | 9/10 | 5088 days | 1% |
| Scott & Madeleine Bancroft | 10/10 | 5139 days | 1% |
| Sid | 7/10 | 5149 days | 1% |
| Res Kormann | 10/10 | 5352 days | 1% |
| angillie | 9/10 | 5363 days | 1% |
| Jon_and_Family | 9/10 | 5363 days | 1% |
| Brian & Di | 9/10 | 5376 days | 1% |
| Beat & Connie | 10/10 | 5388 days | 1% |
| Jacob Nube | 8/10 | 5390 days | 1% |
| Erland Ostberg | 3/10 | 5396 days | 0% |
| Rolf Homeyer | 5/10 | 5413 days | 1% |
| dollimyxture | 10/10 | 5484 days | 1% |
| Marie | 9/10 | 5728 days | 1% |
| Tony B | 5/10 | 5740 days | 1% |
| Helen T | 9/10 | 5754 days | 1% |
| Tony Geens | 8/10 | 5760 days | 1% |
| Natalie & Simon King | 8/10 | 5762 days | 1% |
| Henk | 7/10 | 5778 days | 1% |
| Emily Walters | 9/10 | 5785 days | 1% |
| Yvonne Ing | 9/10 | 5786 days | 1% |
| Marian Demients-deJongh | 9/10 | 5800 days | 1% |
| Hans Hoff | 9/10 | 5857 days | 1% |
| Gina Swindells | 10/10 | 5860 days | 1% |
| Katrin Wennin | 10/10 | 5860 days | 1% |
| Flavia Mionelli | 10/10 | 5861 days | 1% |
| Vicki Cashmore | 10/10 | 5861 days | 1% |
| Sara Reekmans | 9/10 | 5872 days | 1% |
| Kaye | 8/10 | 6093 days | 1% |
| JanL | 10/10 | 6093 days | 1% |
| ChrisD | 9/10 | 6109 days | 1% |
| GingerPrince | 9/10 | 6127 days | 1% |
| CarleyJ | 8/10 | 6127 days | 1% |
| Steven | 8/10 | 6127 days | 1% |
| RosC | 8/10 | 6128 days | 1% |
| Frank | 8/10 | 6136 days | 1% |
| Heath | 3/10 | 6138 days | 0% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Alpine Pacific Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-4.07% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 42 days. However the Alpine Pacific Holiday Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Alpine Pacific Holiday Park experience has been adjusted for 200 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 197 | -4.01% |
| 198 | -4.03% |
| 199 | -4.05% |
| 200 | -4.07% |
| 201 | -4.09% |
| 202 | -4.11% |
| 203 | -4.13% |
| … | … |
Balancing Adjustment
2.11% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
86%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.