Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Alpine Pacific Holiday Park.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Alpine Pacific Holiday Park
Valid Reviews
124 Valid Reviews
The Alpine Pacific Holiday Park experience has a total of 128 reviews. There are 124 valid reviews that are included when calculating the ranking score and 4 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 124 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 32 |
|
26% |
| 9/10 | 42 |
|
34% |
| 8/10 | 24 |
|
19% |
| 7/10 | 8 |
|
6% |
| 6/10 | 5 |
|
4% |
| 5/10 | 4 |
|
3% |
| 4/10 | 1 |
|
1% |
| 3/10 | 6 |
|
5% |
| 2/10 | 1 |
|
1% |
| 1/10 | 1 |
|
1% |
82.34% Average
The raw data average (mean) for all the Alpine Pacific Holiday Park valid reviews is 82.34% and is based on 124 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
45 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 124 valid reviews, the experience has 45 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 45 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 11 |
|
24% |
| 9/10 | 15 |
|
33% |
| 8/10 | 10 |
|
22% |
| 7/10 | 3 |
|
7% |
| 6/10 | 1 |
|
2% |
| 5/10 | 2 |
|
4% |
| 4/10 | 1 |
|
2% |
| 3/10 | 2 |
|
4% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
82.67% Average
The raw data average (mean) for all the Alpine Pacific Holiday Park face-to-face reviews is 82.67% and is based on 45 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
87.69%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Charlie | 9/10 | 261 days | 100% |
| Dora | 10/10 | 320 days | 99% |
| Mark B | 10/10 | 320 days | 99% |
| Bailey Adamo | 8/10 | 382 days | 94% |
| Sue Peggs | 9/10 | 412 days | 94% |
| Anaïs | 9/10 | 443 days | 92% |
| Aoife | 9/10 | 443 days | 92% |
| KnP | 10/10 | 535 days | 88% |
| Fabienne | 9/10 | 657 days | 78% |
| Pauline | 7/10 | 686 days | 72% |
| Wil | 8/10 | 748 days | 70% |
| Chris Ellis | 3/10 | 748 days | 39% |
| Eugenie van der Heijden | 8/10 | 778 days | 67% |
| Christian Geiling | 10/10 | 809 days | 66% |
| Marie Perret | 10/10 | 839 days | 63% |
| Lachlan | 10/10 | 931 days | 53% |
| DBennie | 8/10 | 962 days | 49% |
| Pond | 8/10 | 962 days | 49% |
| Miemil | 10/10 | 962 days | 50% |
| Ross Moles | 9/10 | 992 days | 46% |
| Charlie | 9/10 | 992 days | 46% |
| Courtney Gearhart | 3/10 | 1051 days | 22% |
| Arie | 6/10 | 1051 days | 35% |
| Haze | 8/10 | 1051 days | 40% |
| Nicole | 9/10 | 1113 days | 35% |
| Amy Shoemake | 10/10 | 1113 days | 36% |
| Lara | 10/10 | 1174 days | 31% |
| Hannah and Matthew | 10/10 | 1235 days | 26% |
| Darrell | 10/10 | 1388 days | 17% |
| AMR | 10/10 | 1478 days | 12% |
| Emma | 10/10 | 1781 days | 5% |
| Lisa | 2/10 | 1812 days | 2% |
| Ying | 9/10 | 1934 days | 5% |
| Liz Wade | 6/10 | 2146 days | 4% |
| Niko Schachner | 10/10 | 2177 days | 5% |
| Jenny | 9/10 | 2239 days | 4% |
| Becca | 9/10 | 2392 days | 4% |
| Margie | 8/10 | 2574 days | 4% |
| Ella | 9/10 | 2788 days | 3% |
| Bex & Jake | 9/10 | 2788 days | 3% |
| JAMES FRANCO | 1/10 | 2818 days | 1% |
| keyslayer | 5/10 | 2818 days | 2% |
| Bailey Dunne | 10/10 | 2849 days | 3% |
| Benn | 9/10 | 2849 days | 3% |
| Patricia Stitchbury | 4/10 | 2876 days | 2% |
| Eversons | 8/10 | 2877 days | 3% |
| Keith Salway | 9/10 | 2888 days | 3% |
| Jan Schreuder | 9/10 | 2890 days | 3% |
| Kelly Zappia | 3/10 | 3007 days | 2% |
| Madelyn Fagerman | 10/10 | 3170 days | 2% |
| Maud Fredrikze | 9/10 | 3250 days | 2% |
| Aimee Theobald | 10/10 | 3303 days | 2% |
| Mallory Lopez | 8/10 | 3582 days | 2% |
| Gabor Kabacs | 9/10 | 3590 days | 2% |
| Sven Hasselberger | 8/10 | 3620 days | 2% |
| Lesa Price | 8/10 | 3729 days | 1% |
| Kate L | 10/10 | 3822 days | 1% |
| Nyla and Alan Ramsay | 10/10 | 3944 days | 1% |
| Isabel Seadon | 3/10 | 3967 days | 0% |
| Jurgen Moors | 6/10 | 3989 days | 1% |
| Stefanie Feldman | 7/10 | 3992 days | 1% |
| Bert Snel | 7/10 | 4034 days | 1% |
| David Cowling | 9/10 | 4054 days | 1% |
| John K | 9/10 | 4064 days | 1% |
| SUE COLEMAN | 8/10 | 4064 days | 1% |
| Gillian Scott | 7/10 | 4308 days | 0% |
| Andy Karl | 8/10 | 4369 days | 0% |
| catherine welsh | 7/10 | 4369 days | 0% |
| Paul Wood | 9/10 | 4400 days | 1% |
| andrewmh | 9/10 | 4400 days | 1% |
| Nigel & Annie Dale | 9/10 | 4430 days | 1% |
| Kerri | 9/10 | 4491 days | 1% |
| ozelmer | 6/10 | 4491 days | 1% |
| Julian_ont | 10/10 | 4703 days | 1% |
| Lis Bon | 8/10 | 4734 days | 1% |
| Sandra and Thomas | 10/10 | 4753 days | 1% |
| Jan | 9/10 | 4753 days | 1% |
| Urs Kloter | 6/10 | 4756 days | 1% |
| Joanna | 10/10 | 4771 days | 1% |
| Esther Goh | 9/10 | 4979 days | 1% |
| Moni01 | 5/10 | 5009 days | 1% |
| Sander Heike | 7/10 | 5012 days | 1% |
| Harald | 10/10 | 5049 days | 1% |
| Inge & Erik | 9/10 | 5050 days | 1% |
| Nicholas Prakenhammar | 8/10 | 5053 days | 1% |
| Schertenleib | 9/10 | 5056 days | 1% |
| Heewin Otten | 8/10 | 5062 days | 1% |
| Rocco Christian | 9/10 | 5063 days | 1% |
| mawueth | 9/10 | 5100 days | 1% |
| Scott & Madeleine Bancroft | 10/10 | 5151 days | 1% |
| Sid | 7/10 | 5161 days | 1% |
| Res Kormann | 10/10 | 5364 days | 1% |
| angillie | 9/10 | 5375 days | 1% |
| Jon_and_Family | 9/10 | 5375 days | 1% |
| Brian & Di | 9/10 | 5388 days | 1% |
| Beat & Connie | 10/10 | 5400 days | 1% |
| Jacob Nube | 8/10 | 5402 days | 1% |
| Erland Ostberg | 3/10 | 5408 days | 0% |
| Rolf Homeyer | 5/10 | 5425 days | 1% |
| dollimyxture | 10/10 | 5496 days | 1% |
| Marie | 9/10 | 5740 days | 1% |
| Tony B | 5/10 | 5752 days | 1% |
| Helen T | 9/10 | 5766 days | 1% |
| Tony Geens | 8/10 | 5772 days | 1% |
| Natalie & Simon King | 8/10 | 5774 days | 1% |
| Henk | 7/10 | 5790 days | 1% |
| Emily Walters | 9/10 | 5797 days | 1% |
| Yvonne Ing | 9/10 | 5798 days | 1% |
| Marian Demients-deJongh | 9/10 | 5812 days | 1% |
| Hans Hoff | 9/10 | 5869 days | 1% |
| Gina Swindells | 10/10 | 5872 days | 1% |
| Katrin Wennin | 10/10 | 5872 days | 1% |
| Flavia Mionelli | 10/10 | 5873 days | 1% |
| Vicki Cashmore | 10/10 | 5873 days | 1% |
| Sara Reekmans | 9/10 | 5884 days | 1% |
| Kaye | 8/10 | 6105 days | 1% |
| JanL | 10/10 | 6105 days | 1% |
| ChrisD | 9/10 | 6121 days | 1% |
| GingerPrince | 9/10 | 6139 days | 1% |
| CarleyJ | 8/10 | 6139 days | 1% |
| Steven | 8/10 | 6139 days | 1% |
| RosC | 8/10 | 6140 days | 1% |
| Frank | 8/10 | 6148 days | 1% |
| Heath | 3/10 | 6150 days | 0% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Alpine Pacific Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-4.05% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 42 days. However the Alpine Pacific Holiday Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Alpine Pacific Holiday Park experience has been adjusted for 200 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 197 | -3.99% |
| 198 | -4.01% |
| 199 | -4.03% |
| 200 | -4.05% |
| 201 | -4.07% |
| 202 | -4.09% |
| 203 | -4.11% |
| … | … |
Balancing Adjustment
2.10% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
86%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.