Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Alpine Pacific Holiday Park.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
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Alpine Pacific Holiday Park
Valid Reviews
123 Valid Reviews
The Alpine Pacific Holiday Park experience has a total of 127 reviews. There are 123 valid reviews that are included when calculating the ranking score and 4 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 123 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 32 |
|
26% |
| 9/10 | 41 |
|
33% |
| 8/10 | 24 |
|
20% |
| 7/10 | 8 |
|
7% |
| 6/10 | 5 |
|
4% |
| 5/10 | 4 |
|
3% |
| 4/10 | 1 |
|
1% |
| 3/10 | 6 |
|
5% |
| 2/10 | 1 |
|
1% |
| 1/10 | 1 |
|
1% |
82.28% Average
The raw data average (mean) for all the Alpine Pacific Holiday Park valid reviews is 82.28% and is based on 123 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
45 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 123 valid reviews, the experience has 45 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 45 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 11 |
|
24% |
| 9/10 | 15 |
|
33% |
| 8/10 | 10 |
|
22% |
| 7/10 | 3 |
|
7% |
| 6/10 | 1 |
|
2% |
| 5/10 | 2 |
|
4% |
| 4/10 | 1 |
|
2% |
| 3/10 | 2 |
|
4% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
82.67% Average
The raw data average (mean) for all the Alpine Pacific Holiday Park face-to-face reviews is 82.67% and is based on 45 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
87.41%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Dora | 10/10 | 55 days | 100% |
| Mark B | 10/10 | 55 days | 100% |
| Bailey Adamo | 8/10 | 117 days | 97% |
| Sue Peggs | 9/10 | 147 days | 98% |
| Anaïs | 9/10 | 178 days | 97% |
| Aoife | 9/10 | 178 days | 97% |
| KnP | 10/10 | 270 days | 96% |
| Fabienne | 9/10 | 392 days | 90% |
| Pauline | 7/10 | 421 days | 84% |
| Wil | 8/10 | 483 days | 85% |
| Chris Ellis | 3/10 | 483 days | 47% |
| Eugenie van der Heijden | 8/10 | 513 days | 83% |
| Christian Geiling | 10/10 | 544 days | 83% |
| Marie Perret | 10/10 | 574 days | 81% |
| Lachlan | 10/10 | 666 days | 75% |
| DBennie | 8/10 | 697 days | 71% |
| Pond | 8/10 | 697 days | 71% |
| Miemil | 10/10 | 697 days | 72% |
| Ross Moles | 9/10 | 727 days | 69% |
| Charlie | 9/10 | 727 days | 69% |
| Courtney Gearhart | 3/10 | 786 days | 35% |
| Arie | 6/10 | 786 days | 56% |
| Haze | 8/10 | 786 days | 63% |
| Nicole | 9/10 | 848 days | 58% |
| Amy Shoemake | 10/10 | 848 days | 59% |
| Lara | 10/10 | 909 days | 53% |
| Hannah and Matthew | 10/10 | 970 days | 47% |
| Darrell | 10/10 | 1123 days | 33% |
| AMR | 10/10 | 1213 days | 26% |
| Emma | 10/10 | 1516 days | 10% |
| Lisa | 2/10 | 1547 days | 4% |
| Ying | 9/10 | 1669 days | 6% |
| Liz Wade | 6/10 | 1881 days | 4% |
| Niko Schachner | 10/10 | 1912 days | 5% |
| Jenny | 9/10 | 1974 days | 4% |
| Becca | 9/10 | 2127 days | 4% |
| Margie | 8/10 | 2309 days | 4% |
| Ella | 9/10 | 2523 days | 3% |
| Bex & Jake | 9/10 | 2523 days | 3% |
| JAMES FRANCO | 1/10 | 2553 days | 1% |
| keyslayer | 5/10 | 2553 days | 2% |
| Bailey Dunne | 10/10 | 2584 days | 3% |
| Benn | 9/10 | 2584 days | 3% |
| Patricia Stitchbury | 4/10 | 2611 days | 2% |
| Eversons | 8/10 | 2612 days | 3% |
| Keith Salway | 9/10 | 2623 days | 3% |
| Jan Schreuder | 9/10 | 2625 days | 3% |
| Kelly Zappia | 3/10 | 2742 days | 1% |
| Madelyn Fagerman | 10/10 | 2905 days | 3% |
| Maud Fredrikze | 9/10 | 2985 days | 2% |
| Aimee Theobald | 10/10 | 3038 days | 2% |
| Mallory Lopez | 8/10 | 3317 days | 2% |
| Gabor Kabacs | 9/10 | 3325 days | 2% |
| Sven Hasselberger | 8/10 | 3355 days | 2% |
| Lesa Price | 8/10 | 3464 days | 2% |
| Kate L | 10/10 | 3557 days | 1% |
| Nyla and Alan Ramsay | 10/10 | 3679 days | 1% |
| Isabel Seadon | 3/10 | 3702 days | 0% |
| Jurgen Moors | 6/10 | 3724 days | 1% |
| Stefanie Feldman | 7/10 | 3727 days | 1% |
| Bert Snel | 7/10 | 3769 days | 1% |
| David Cowling | 9/10 | 3789 days | 1% |
| John K | 9/10 | 3799 days | 1% |
| SUE COLEMAN | 8/10 | 3799 days | 1% |
| Gillian Scott | 7/10 | 4043 days | 0% |
| Andy Karl | 8/10 | 4104 days | 0% |
| catherine welsh | 7/10 | 4104 days | 0% |
| Paul Wood | 9/10 | 4135 days | 0% |
| andrewmh | 9/10 | 4135 days | 0% |
| Nigel & Annie Dale | 9/10 | 4165 days | 0% |
| Kerri | 9/10 | 4226 days | 0% |
| ozelmer | 6/10 | 4226 days | 0% |
| Julian_ont | 10/10 | 4438 days | 1% |
| Lis Bon | 8/10 | 4469 days | 1% |
| Sandra and Thomas | 10/10 | 4488 days | 1% |
| Jan | 9/10 | 4488 days | 1% |
| Urs Kloter | 6/10 | 4491 days | 1% |
| Joanna | 10/10 | 4506 days | 1% |
| Esther Goh | 9/10 | 4714 days | 1% |
| Moni01 | 5/10 | 4744 days | 1% |
| Sander Heike | 7/10 | 4747 days | 1% |
| Harald | 10/10 | 4784 days | 1% |
| Inge & Erik | 9/10 | 4785 days | 1% |
| Nicholas Prakenhammar | 8/10 | 4788 days | 1% |
| Schertenleib | 9/10 | 4791 days | 1% |
| Heewin Otten | 8/10 | 4797 days | 1% |
| Rocco Christian | 9/10 | 4798 days | 1% |
| mawueth | 9/10 | 4835 days | 1% |
| Scott & Madeleine Bancroft | 10/10 | 4886 days | 1% |
| Sid | 7/10 | 4896 days | 1% |
| Res Kormann | 10/10 | 5099 days | 1% |
| angillie | 9/10 | 5110 days | 1% |
| Jon_and_Family | 9/10 | 5110 days | 1% |
| Brian & Di | 9/10 | 5123 days | 1% |
| Beat & Connie | 10/10 | 5135 days | 1% |
| Jacob Nube | 8/10 | 5137 days | 1% |
| Erland Ostberg | 3/10 | 5143 days | 0% |
| Rolf Homeyer | 5/10 | 5160 days | 0% |
| dollimyxture | 10/10 | 5231 days | 1% |
| Marie | 9/10 | 5475 days | 1% |
| Tony B | 5/10 | 5487 days | 0% |
| Helen T | 9/10 | 5501 days | 1% |
| Tony Geens | 8/10 | 5507 days | 1% |
| Natalie & Simon King | 8/10 | 5509 days | 1% |
| Henk | 7/10 | 5525 days | 1% |
| Emily Walters | 9/10 | 5532 days | 1% |
| Yvonne Ing | 9/10 | 5533 days | 1% |
| Marian Demients-deJongh | 9/10 | 5547 days | 1% |
| Hans Hoff | 9/10 | 5604 days | 1% |
| Gina Swindells | 10/10 | 5607 days | 1% |
| Katrin Wennin | 10/10 | 5607 days | 1% |
| Flavia Mionelli | 10/10 | 5608 days | 1% |
| Vicki Cashmore | 10/10 | 5608 days | 1% |
| Sara Reekmans | 9/10 | 5619 days | 1% |
| Kaye | 8/10 | 5840 days | 1% |
| JanL | 10/10 | 5840 days | 1% |
| ChrisD | 9/10 | 5856 days | 1% |
| GingerPrince | 9/10 | 5874 days | 1% |
| CarleyJ | 8/10 | 5874 days | 1% |
| Steven | 8/10 | 5874 days | 1% |
| RosC | 8/10 | 5875 days | 1% |
| Frank | 8/10 | 5883 days | 1% |
| Heath | 3/10 | 5885 days | 0% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Alpine Pacific Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-0.59% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 59 days. However the Alpine Pacific Holiday Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Alpine Pacific Holiday Park experience has been adjusted for 31 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 28 | -0.53% |
| 29 | -0.55% |
| 30 | -0.57% |
| 31 | -0.59% |
| 32 | -0.61% |
| 33 | -0.63% |
| 34 | -0.65% |
| … | … |
Balancing Adjustment
1.48% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
88%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.