Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Alpine Pacific Holiday Park.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Alpine Pacific Holiday Park
Valid Reviews
120 Valid Reviews
The Alpine Pacific Holiday Park experience has a total of 124 reviews. There are 120 valid reviews that are included when calculating the ranking score and 4 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 120 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 30 |
|
25% |
| 9/10 | 41 |
|
34% |
| 8/10 | 23 |
|
19% |
| 7/10 | 8 |
|
7% |
| 6/10 | 5 |
|
4% |
| 5/10 | 4 |
|
3% |
| 4/10 | 1 |
|
1% |
| 3/10 | 6 |
|
5% |
| 2/10 | 1 |
|
1% |
| 1/10 | 1 |
|
1% |
82.00% Average
The raw data average (mean) for all the Alpine Pacific Holiday Park valid reviews is 82.00% and is based on 120 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
45 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 120 valid reviews, the experience has 45 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 45 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 11 |
|
24% |
| 9/10 | 15 |
|
33% |
| 8/10 | 10 |
|
22% |
| 7/10 | 3 |
|
7% |
| 6/10 | 1 |
|
2% |
| 5/10 | 2 |
|
4% |
| 4/10 | 1 |
|
2% |
| 3/10 | 2 |
|
4% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
82.67% Average
The raw data average (mean) for all the Alpine Pacific Holiday Park face-to-face reviews is 82.67% and is based on 45 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
86.57%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Sue Peggs | 9/10 | 17 days | 100% |
| Anaïs | 9/10 | 48 days | 100% |
| Aoife | 9/10 | 48 days | 100% |
| KnP | 10/10 | 140 days | 100% |
| Fabienne | 9/10 | 262 days | 96% |
| Pauline | 7/10 | 291 days | 89% |
| Wil | 8/10 | 353 days | 92% |
| Chris Ellis | 3/10 | 353 days | 51% |
| Eugenie van der Heijden | 8/10 | 383 days | 91% |
| Christian Geiling | 10/10 | 414 days | 91% |
| Marie Perret | 10/10 | 444 days | 90% |
| Lachlan | 10/10 | 536 days | 84% |
| DBennie | 8/10 | 567 days | 81% |
| Pond | 8/10 | 567 days | 81% |
| Miemil | 10/10 | 567 days | 82% |
| Ross Moles | 9/10 | 597 days | 80% |
| Charlie | 9/10 | 597 days | 80% |
| Courtney Gearhart | 3/10 | 656 days | 42% |
| Arie | 6/10 | 656 days | 66% |
| Haze | 8/10 | 656 days | 75% |
| Nicole | 9/10 | 718 days | 71% |
| Amy Shoemake | 10/10 | 718 days | 71% |
| Lara | 10/10 | 779 days | 66% |
| Hannah and Matthew | 10/10 | 840 days | 60% |
| Darrell | 10/10 | 993 days | 45% |
| AMR | 10/10 | 1083 days | 37% |
| Emma | 10/10 | 1386 days | 16% |
| Lisa | 2/10 | 1417 days | 7% |
| Ying | 9/10 | 1539 days | 10% |
| Liz Wade | 6/10 | 1751 days | 5% |
| Niko Schachner | 10/10 | 1782 days | 5% |
| Jenny | 9/10 | 1844 days | 5% |
| Becca | 9/10 | 1997 days | 5% |
| Margie | 8/10 | 2179 days | 4% |
| Ella | 9/10 | 2393 days | 4% |
| Bex & Jake | 9/10 | 2393 days | 4% |
| JAMES FRANCO | 1/10 | 2423 days | 2% |
| keyslayer | 5/10 | 2423 days | 3% |
| Bailey Dunne | 10/10 | 2454 days | 4% |
| Benn | 9/10 | 2454 days | 4% |
| Patricia Stitchbury | 4/10 | 2481 days | 2% |
| Eversons | 8/10 | 2482 days | 4% |
| Keith Salway | 9/10 | 2493 days | 3% |
| Jan Schreuder | 9/10 | 2495 days | 4% |
| Kelly Zappia | 3/10 | 2612 days | 2% |
| Madelyn Fagerman | 10/10 | 2775 days | 3% |
| Maud Fredrikze | 9/10 | 2855 days | 3% |
| Aimee Theobald | 10/10 | 2908 days | 3% |
| Mallory Lopez | 8/10 | 3187 days | 2% |
| Gabor Kabacs | 9/10 | 3195 days | 2% |
| Sven Hasselberger | 8/10 | 3225 days | 2% |
| Lesa Price | 8/10 | 3334 days | 2% |
| Kate L | 10/10 | 3427 days | 2% |
| Nyla and Alan Ramsay | 10/10 | 3549 days | 2% |
| Isabel Seadon | 3/10 | 3572 days | 1% |
| Jurgen Moors | 6/10 | 3594 days | 1% |
| Stefanie Feldman | 7/10 | 3597 days | 1% |
| Bert Snel | 7/10 | 3639 days | 1% |
| David Cowling | 9/10 | 3659 days | 1% |
| John K | 9/10 | 3669 days | 1% |
| SUE COLEMAN | 8/10 | 3669 days | 1% |
| Gillian Scott | 7/10 | 3913 days | 1% |
| Andy Karl | 8/10 | 3974 days | 1% |
| catherine welsh | 7/10 | 3974 days | 1% |
| Paul Wood | 9/10 | 4005 days | 1% |
| andrewmh | 9/10 | 4005 days | 1% |
| Nigel & Annie Dale | 9/10 | 4035 days | 1% |
| Kerri | 9/10 | 4096 days | 1% |
| ozelmer | 6/10 | 4096 days | 0% |
| Julian_ont | 10/10 | 4308 days | 0% |
| Lis Bon | 8/10 | 4339 days | 0% |
| Sandra and Thomas | 10/10 | 4358 days | 0% |
| Jan | 9/10 | 4358 days | 0% |
| Urs Kloter | 6/10 | 4361 days | 0% |
| Joanna | 10/10 | 4376 days | 0% |
| Esther Goh | 9/10 | 4584 days | 1% |
| Moni01 | 5/10 | 4614 days | 1% |
| Sander Heike | 7/10 | 4617 days | 1% |
| Harald | 10/10 | 4654 days | 1% |
| Inge & Erik | 9/10 | 4655 days | 1% |
| Nicholas Prakenhammar | 8/10 | 4658 days | 1% |
| Schertenleib | 9/10 | 4661 days | 1% |
| Heewin Otten | 8/10 | 4667 days | 1% |
| Rocco Christian | 9/10 | 4668 days | 1% |
| mawueth | 9/10 | 4705 days | 1% |
| Scott & Madeleine Bancroft | 10/10 | 4756 days | 1% |
| Sid | 7/10 | 4766 days | 1% |
| Res Kormann | 10/10 | 4969 days | 1% |
| angillie | 9/10 | 4980 days | 1% |
| Jon_and_Family | 9/10 | 4980 days | 1% |
| Brian & Di | 9/10 | 4993 days | 1% |
| Beat & Connie | 10/10 | 5005 days | 1% |
| Jacob Nube | 8/10 | 5007 days | 1% |
| Erland Ostberg | 3/10 | 5013 days | 0% |
| Rolf Homeyer | 5/10 | 5030 days | 1% |
| dollimyxture | 10/10 | 5101 days | 1% |
| Marie | 9/10 | 5345 days | 1% |
| Tony B | 5/10 | 5357 days | 1% |
| Helen T | 9/10 | 5371 days | 1% |
| Tony Geens | 8/10 | 5377 days | 1% |
| Natalie & Simon King | 8/10 | 5379 days | 1% |
| Henk | 7/10 | 5395 days | 1% |
| Emily Walters | 9/10 | 5402 days | 1% |
| Yvonne Ing | 9/10 | 5403 days | 1% |
| Marian Demients-deJongh | 9/10 | 5417 days | 1% |
| Hans Hoff | 9/10 | 5474 days | 1% |
| Gina Swindells | 10/10 | 5477 days | 1% |
| Katrin Wennin | 10/10 | 5477 days | 1% |
| Flavia Mionelli | 10/10 | 5478 days | 1% |
| Vicki Cashmore | 10/10 | 5478 days | 1% |
| Sara Reekmans | 9/10 | 5489 days | 1% |
| Kaye | 8/10 | 5710 days | 1% |
| JanL | 10/10 | 5710 days | 1% |
| ChrisD | 9/10 | 5726 days | 1% |
| GingerPrince | 9/10 | 5744 days | 1% |
| CarleyJ | 8/10 | 5744 days | 1% |
| Steven | 8/10 | 5744 days | 1% |
| RosC | 8/10 | 5745 days | 1% |
| Frank | 8/10 | 5753 days | 1% |
| Heath | 3/10 | 5755 days | 0% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Alpine Pacific Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-0.18% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 44 days. However the Alpine Pacific Holiday Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Alpine Pacific Holiday Park experience has been adjusted for 9 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 6 | -0.12% |
| 7 | -0.14% |
| 8 | -0.16% |
| 9 | -0.18% |
| 10 | -0.20% |
| 11 | -0.22% |
| 12 | -0.24% |
| … | … |
Balancing Adjustment
1.56% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
88%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.