Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Alpine Pacific Holiday Park.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Alpine Pacific Holiday Park
Valid Reviews
124 Valid Reviews
The Alpine Pacific Holiday Park experience has a total of 128 reviews. There are 124 valid reviews that are included when calculating the ranking score and 4 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 124 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 32 |
|
26% |
| 9/10 | 42 |
|
34% |
| 8/10 | 24 |
|
19% |
| 7/10 | 8 |
|
6% |
| 6/10 | 5 |
|
4% |
| 5/10 | 4 |
|
3% |
| 4/10 | 1 |
|
1% |
| 3/10 | 6 |
|
5% |
| 2/10 | 1 |
|
1% |
| 1/10 | 1 |
|
1% |
82.34% Average
The raw data average (mean) for all the Alpine Pacific Holiday Park valid reviews is 82.34% and is based on 124 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
45 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 124 valid reviews, the experience has 45 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 45 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 11 |
|
24% |
| 9/10 | 15 |
|
33% |
| 8/10 | 10 |
|
22% |
| 7/10 | 3 |
|
7% |
| 6/10 | 1 |
|
2% |
| 5/10 | 2 |
|
4% |
| 4/10 | 1 |
|
2% |
| 3/10 | 2 |
|
4% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
82.67% Average
The raw data average (mean) for all the Alpine Pacific Holiday Park face-to-face reviews is 82.67% and is based on 45 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
87.66%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Charlie | 9/10 | 222 days | 100% |
| Dora | 10/10 | 281 days | 99% |
| Mark B | 10/10 | 281 days | 99% |
| Bailey Adamo | 8/10 | 343 days | 95% |
| Sue Peggs | 9/10 | 373 days | 95% |
| Anaïs | 9/10 | 404 days | 93% |
| Aoife | 9/10 | 404 days | 93% |
| KnP | 10/10 | 496 days | 89% |
| Fabienne | 9/10 | 618 days | 80% |
| Pauline | 7/10 | 647 days | 74% |
| Wil | 8/10 | 709 days | 73% |
| Chris Ellis | 3/10 | 709 days | 40% |
| Eugenie van der Heijden | 8/10 | 739 days | 70% |
| Christian Geiling | 10/10 | 770 days | 69% |
| Marie Perret | 10/10 | 800 days | 66% |
| Lachlan | 10/10 | 892 days | 57% |
| DBennie | 8/10 | 923 days | 52% |
| Pond | 8/10 | 923 days | 52% |
| Miemil | 10/10 | 923 days | 53% |
| Ross Moles | 9/10 | 953 days | 50% |
| Charlie | 9/10 | 953 days | 50% |
| Courtney Gearhart | 3/10 | 1012 days | 24% |
| Arie | 6/10 | 1012 days | 38% |
| Haze | 8/10 | 1012 days | 43% |
| Nicole | 9/10 | 1074 days | 38% |
| Amy Shoemake | 10/10 | 1074 days | 39% |
| Lara | 10/10 | 1135 days | 33% |
| Hannah and Matthew | 10/10 | 1196 days | 29% |
| Darrell | 10/10 | 1349 days | 19% |
| AMR | 10/10 | 1439 days | 14% |
| Emma | 10/10 | 1742 days | 6% |
| Lisa | 2/10 | 1773 days | 2% |
| Ying | 9/10 | 1895 days | 5% |
| Liz Wade | 6/10 | 2107 days | 4% |
| Niko Schachner | 10/10 | 2138 days | 5% |
| Jenny | 9/10 | 2200 days | 4% |
| Becca | 9/10 | 2353 days | 4% |
| Margie | 8/10 | 2535 days | 4% |
| Ella | 9/10 | 2749 days | 3% |
| Bex & Jake | 9/10 | 2749 days | 3% |
| JAMES FRANCO | 1/10 | 2779 days | 1% |
| keyslayer | 5/10 | 2779 days | 2% |
| Bailey Dunne | 10/10 | 2810 days | 3% |
| Benn | 9/10 | 2810 days | 3% |
| Patricia Stitchbury | 4/10 | 2837 days | 2% |
| Eversons | 8/10 | 2838 days | 3% |
| Keith Salway | 9/10 | 2849 days | 3% |
| Jan Schreuder | 9/10 | 2851 days | 3% |
| Kelly Zappia | 3/10 | 2968 days | 2% |
| Madelyn Fagerman | 10/10 | 3131 days | 3% |
| Maud Fredrikze | 9/10 | 3211 days | 2% |
| Aimee Theobald | 10/10 | 3264 days | 2% |
| Mallory Lopez | 8/10 | 3543 days | 2% |
| Gabor Kabacs | 9/10 | 3551 days | 2% |
| Sven Hasselberger | 8/10 | 3581 days | 2% |
| Lesa Price | 8/10 | 3690 days | 1% |
| Kate L | 10/10 | 3783 days | 1% |
| Nyla and Alan Ramsay | 10/10 | 3905 days | 1% |
| Isabel Seadon | 3/10 | 3928 days | 0% |
| Jurgen Moors | 6/10 | 3950 days | 1% |
| Stefanie Feldman | 7/10 | 3953 days | 1% |
| Bert Snel | 7/10 | 3995 days | 1% |
| David Cowling | 9/10 | 4015 days | 1% |
| John K | 9/10 | 4025 days | 1% |
| SUE COLEMAN | 8/10 | 4025 days | 1% |
| Gillian Scott | 7/10 | 4269 days | 0% |
| Andy Karl | 8/10 | 4330 days | 0% |
| catherine welsh | 7/10 | 4330 days | 0% |
| Paul Wood | 9/10 | 4361 days | 0% |
| andrewmh | 9/10 | 4361 days | 0% |
| Nigel & Annie Dale | 9/10 | 4391 days | 1% |
| Kerri | 9/10 | 4452 days | 1% |
| ozelmer | 6/10 | 4452 days | 1% |
| Julian_ont | 10/10 | 4664 days | 1% |
| Lis Bon | 8/10 | 4695 days | 1% |
| Sandra and Thomas | 10/10 | 4714 days | 1% |
| Jan | 9/10 | 4714 days | 1% |
| Urs Kloter | 6/10 | 4717 days | 1% |
| Joanna | 10/10 | 4732 days | 1% |
| Esther Goh | 9/10 | 4940 days | 1% |
| Moni01 | 5/10 | 4970 days | 1% |
| Sander Heike | 7/10 | 4973 days | 1% |
| Harald | 10/10 | 5010 days | 1% |
| Inge & Erik | 9/10 | 5011 days | 1% |
| Nicholas Prakenhammar | 8/10 | 5014 days | 1% |
| Schertenleib | 9/10 | 5017 days | 1% |
| Heewin Otten | 8/10 | 5023 days | 1% |
| Rocco Christian | 9/10 | 5024 days | 1% |
| mawueth | 9/10 | 5061 days | 1% |
| Scott & Madeleine Bancroft | 10/10 | 5112 days | 1% |
| Sid | 7/10 | 5122 days | 1% |
| Res Kormann | 10/10 | 5325 days | 1% |
| angillie | 9/10 | 5336 days | 1% |
| Jon_and_Family | 9/10 | 5336 days | 1% |
| Brian & Di | 9/10 | 5349 days | 1% |
| Beat & Connie | 10/10 | 5361 days | 1% |
| Jacob Nube | 8/10 | 5363 days | 1% |
| Erland Ostberg | 3/10 | 5369 days | 0% |
| Rolf Homeyer | 5/10 | 5386 days | 1% |
| dollimyxture | 10/10 | 5457 days | 1% |
| Marie | 9/10 | 5701 days | 1% |
| Tony B | 5/10 | 5713 days | 1% |
| Helen T | 9/10 | 5727 days | 1% |
| Tony Geens | 8/10 | 5733 days | 1% |
| Natalie & Simon King | 8/10 | 5735 days | 1% |
| Henk | 7/10 | 5751 days | 1% |
| Emily Walters | 9/10 | 5758 days | 1% |
| Yvonne Ing | 9/10 | 5759 days | 1% |
| Marian Demients-deJongh | 9/10 | 5773 days | 1% |
| Hans Hoff | 9/10 | 5830 days | 1% |
| Gina Swindells | 10/10 | 5833 days | 1% |
| Katrin Wennin | 10/10 | 5833 days | 1% |
| Flavia Mionelli | 10/10 | 5834 days | 1% |
| Vicki Cashmore | 10/10 | 5834 days | 1% |
| Sara Reekmans | 9/10 | 5845 days | 1% |
| Kaye | 8/10 | 6066 days | 1% |
| JanL | 10/10 | 6066 days | 1% |
| ChrisD | 9/10 | 6082 days | 1% |
| GingerPrince | 9/10 | 6100 days | 1% |
| CarleyJ | 8/10 | 6100 days | 1% |
| Steven | 8/10 | 6100 days | 1% |
| RosC | 8/10 | 6101 days | 1% |
| Frank | 8/10 | 6109 days | 1% |
| Heath | 3/10 | 6111 days | 0% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Alpine Pacific Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-3.85% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 47 days. However the Alpine Pacific Holiday Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Alpine Pacific Holiday Park experience has been adjusted for 195 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 192 | -3.79% |
| 193 | -3.81% |
| 194 | -3.83% |
| 195 | -3.85% |
| 196 | -3.87% |
| 197 | -3.89% |
| 198 | -3.91% |
| … | … |
Balancing Adjustment
2.07% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
86%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.