Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Alpine Pacific Holiday Park.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Alpine Pacific Holiday Park
Valid Reviews
124 Valid Reviews
The Alpine Pacific Holiday Park experience has a total of 128 reviews. There are 124 valid reviews that are included when calculating the ranking score and 4 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 124 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 32 |
|
26% |
| 9/10 | 42 |
|
34% |
| 8/10 | 24 |
|
19% |
| 7/10 | 8 |
|
6% |
| 6/10 | 5 |
|
4% |
| 5/10 | 4 |
|
3% |
| 4/10 | 1 |
|
1% |
| 3/10 | 6 |
|
5% |
| 2/10 | 1 |
|
1% |
| 1/10 | 1 |
|
1% |
82.34% Average
The raw data average (mean) for all the Alpine Pacific Holiday Park valid reviews is 82.34% and is based on 124 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
45 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 124 valid reviews, the experience has 45 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 45 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 11 |
|
24% |
| 9/10 | 15 |
|
33% |
| 8/10 | 10 |
|
22% |
| 7/10 | 3 |
|
7% |
| 6/10 | 1 |
|
2% |
| 5/10 | 2 |
|
4% |
| 4/10 | 1 |
|
2% |
| 3/10 | 2 |
|
4% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
82.67% Average
The raw data average (mean) for all the Alpine Pacific Holiday Park face-to-face reviews is 82.67% and is based on 45 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
87.69%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Charlie | 9/10 | 260 days | 100% |
| Dora | 10/10 | 319 days | 99% |
| Mark B | 10/10 | 319 days | 99% |
| Bailey Adamo | 8/10 | 381 days | 94% |
| Sue Peggs | 9/10 | 411 days | 94% |
| Anaïs | 9/10 | 442 days | 92% |
| Aoife | 9/10 | 442 days | 92% |
| KnP | 10/10 | 534 days | 88% |
| Fabienne | 9/10 | 656 days | 78% |
| Pauline | 7/10 | 685 days | 72% |
| Wil | 8/10 | 747 days | 70% |
| Chris Ellis | 3/10 | 747 days | 39% |
| Eugenie van der Heijden | 8/10 | 777 days | 67% |
| Christian Geiling | 10/10 | 808 days | 66% |
| Marie Perret | 10/10 | 838 days | 63% |
| Lachlan | 10/10 | 930 days | 53% |
| DBennie | 8/10 | 961 days | 49% |
| Pond | 8/10 | 961 days | 49% |
| Miemil | 10/10 | 961 days | 50% |
| Ross Moles | 9/10 | 991 days | 46% |
| Charlie | 9/10 | 991 days | 46% |
| Courtney Gearhart | 3/10 | 1050 days | 22% |
| Arie | 6/10 | 1050 days | 36% |
| Haze | 8/10 | 1050 days | 40% |
| Nicole | 9/10 | 1112 days | 35% |
| Amy Shoemake | 10/10 | 1112 days | 36% |
| Lara | 10/10 | 1173 days | 31% |
| Hannah and Matthew | 10/10 | 1234 days | 26% |
| Darrell | 10/10 | 1387 days | 17% |
| AMR | 10/10 | 1477 days | 12% |
| Emma | 10/10 | 1780 days | 5% |
| Lisa | 2/10 | 1811 days | 2% |
| Ying | 9/10 | 1933 days | 5% |
| Liz Wade | 6/10 | 2145 days | 4% |
| Niko Schachner | 10/10 | 2176 days | 5% |
| Jenny | 9/10 | 2238 days | 4% |
| Becca | 9/10 | 2391 days | 4% |
| Margie | 8/10 | 2573 days | 4% |
| Ella | 9/10 | 2787 days | 3% |
| Bex & Jake | 9/10 | 2787 days | 3% |
| JAMES FRANCO | 1/10 | 2817 days | 1% |
| keyslayer | 5/10 | 2817 days | 2% |
| Bailey Dunne | 10/10 | 2848 days | 3% |
| Benn | 9/10 | 2848 days | 3% |
| Patricia Stitchbury | 4/10 | 2875 days | 2% |
| Eversons | 8/10 | 2876 days | 3% |
| Keith Salway | 9/10 | 2887 days | 3% |
| Jan Schreuder | 9/10 | 2889 days | 3% |
| Kelly Zappia | 3/10 | 3006 days | 2% |
| Madelyn Fagerman | 10/10 | 3169 days | 2% |
| Maud Fredrikze | 9/10 | 3249 days | 2% |
| Aimee Theobald | 10/10 | 3302 days | 2% |
| Mallory Lopez | 8/10 | 3581 days | 2% |
| Gabor Kabacs | 9/10 | 3589 days | 2% |
| Sven Hasselberger | 8/10 | 3619 days | 2% |
| Lesa Price | 8/10 | 3728 days | 1% |
| Kate L | 10/10 | 3821 days | 1% |
| Nyla and Alan Ramsay | 10/10 | 3943 days | 1% |
| Isabel Seadon | 3/10 | 3966 days | 0% |
| Jurgen Moors | 6/10 | 3988 days | 1% |
| Stefanie Feldman | 7/10 | 3991 days | 1% |
| Bert Snel | 7/10 | 4033 days | 1% |
| David Cowling | 9/10 | 4053 days | 1% |
| John K | 9/10 | 4063 days | 1% |
| SUE COLEMAN | 8/10 | 4063 days | 1% |
| Gillian Scott | 7/10 | 4307 days | 0% |
| Andy Karl | 8/10 | 4368 days | 0% |
| catherine welsh | 7/10 | 4368 days | 0% |
| Paul Wood | 9/10 | 4399 days | 1% |
| andrewmh | 9/10 | 4399 days | 1% |
| Nigel & Annie Dale | 9/10 | 4429 days | 1% |
| Kerri | 9/10 | 4490 days | 1% |
| ozelmer | 6/10 | 4490 days | 1% |
| Julian_ont | 10/10 | 4702 days | 1% |
| Lis Bon | 8/10 | 4733 days | 1% |
| Sandra and Thomas | 10/10 | 4752 days | 1% |
| Jan | 9/10 | 4752 days | 1% |
| Urs Kloter | 6/10 | 4755 days | 1% |
| Joanna | 10/10 | 4770 days | 1% |
| Esther Goh | 9/10 | 4978 days | 1% |
| Moni01 | 5/10 | 5008 days | 1% |
| Sander Heike | 7/10 | 5011 days | 1% |
| Harald | 10/10 | 5048 days | 1% |
| Inge & Erik | 9/10 | 5049 days | 1% |
| Nicholas Prakenhammar | 8/10 | 5052 days | 1% |
| Schertenleib | 9/10 | 5055 days | 1% |
| Heewin Otten | 8/10 | 5061 days | 1% |
| Rocco Christian | 9/10 | 5062 days | 1% |
| mawueth | 9/10 | 5099 days | 1% |
| Scott & Madeleine Bancroft | 10/10 | 5150 days | 1% |
| Sid | 7/10 | 5160 days | 1% |
| Res Kormann | 10/10 | 5363 days | 1% |
| angillie | 9/10 | 5374 days | 1% |
| Jon_and_Family | 9/10 | 5374 days | 1% |
| Brian & Di | 9/10 | 5387 days | 1% |
| Beat & Connie | 10/10 | 5399 days | 1% |
| Jacob Nube | 8/10 | 5401 days | 1% |
| Erland Ostberg | 3/10 | 5407 days | 0% |
| Rolf Homeyer | 5/10 | 5424 days | 1% |
| dollimyxture | 10/10 | 5495 days | 1% |
| Marie | 9/10 | 5739 days | 1% |
| Tony B | 5/10 | 5751 days | 1% |
| Helen T | 9/10 | 5765 days | 1% |
| Tony Geens | 8/10 | 5771 days | 1% |
| Natalie & Simon King | 8/10 | 5773 days | 1% |
| Henk | 7/10 | 5789 days | 1% |
| Emily Walters | 9/10 | 5796 days | 1% |
| Yvonne Ing | 9/10 | 5797 days | 1% |
| Marian Demients-deJongh | 9/10 | 5811 days | 1% |
| Hans Hoff | 9/10 | 5868 days | 1% |
| Gina Swindells | 10/10 | 5871 days | 1% |
| Katrin Wennin | 10/10 | 5871 days | 1% |
| Flavia Mionelli | 10/10 | 5872 days | 1% |
| Vicki Cashmore | 10/10 | 5872 days | 1% |
| Sara Reekmans | 9/10 | 5883 days | 1% |
| Kaye | 8/10 | 6104 days | 1% |
| JanL | 10/10 | 6104 days | 1% |
| ChrisD | 9/10 | 6120 days | 1% |
| GingerPrince | 9/10 | 6138 days | 1% |
| CarleyJ | 8/10 | 6138 days | 1% |
| Steven | 8/10 | 6138 days | 1% |
| RosC | 8/10 | 6139 days | 1% |
| Frank | 8/10 | 6147 days | 1% |
| Heath | 3/10 | 6149 days | 0% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Alpine Pacific Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-4.05% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 42 days. However the Alpine Pacific Holiday Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Alpine Pacific Holiday Park experience has been adjusted for 200 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 197 | -3.99% |
| 198 | -4.01% |
| 199 | -4.03% |
| 200 | -4.05% |
| 201 | -4.07% |
| 202 | -4.09% |
| 203 | -4.11% |
| … | … |
Balancing Adjustment
2.11% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
86%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.