Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Kaikoura TOP 10 Holiday Park.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Kaikoura TOP 10 Holiday Park
Valid Reviews
206 Valid Reviews
The Kaikoura TOP 10 Holiday Park experience has a total of 209 reviews. There are 206 valid reviews that are included when calculating the ranking score and 3 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 206 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 21 |
|
10% |
| 9/10 | 47 |
|
23% |
| 8/10 | 61 |
|
30% |
| 7/10 | 40 |
|
19% |
| 6/10 | 18 |
|
9% |
| 5/10 | 10 |
|
5% |
| 4/10 | 4 |
|
2% |
| 3/10 | 4 |
|
2% |
| 2/10 | 0 |
|
0% |
| 1/10 | 1 |
|
0% |
77.09% Average
The raw data average (mean) for all the Kaikoura TOP 10 Holiday Park valid reviews is 77.09% and is based on 206 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
154 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 206 valid reviews, the experience has 154 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 154 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 14 |
|
9% |
| 9/10 | 32 |
|
21% |
| 8/10 | 46 |
|
30% |
| 7/10 | 33 |
|
21% |
| 6/10 | 15 |
|
10% |
| 5/10 | 6 |
|
4% |
| 4/10 | 4 |
|
3% |
| 3/10 | 4 |
|
3% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
76.30% Average
The raw data average (mean) for all the Kaikoura TOP 10 Holiday Park face-to-face reviews is 76.30% and is based on 154 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
76.86%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Fabienne | 8/10 | 265 days | 100% |
| Trui Waalwijk | 5/10 | 659 days | 61% |
| Melanie Stewart | 9/10 | 843 days | 63% |
| Oonagh | 7/10 | 1055 days | 38% |
| Tim | 9/10 | 1330 days | 20% |
| Hakan | 7/10 | 1389 days | 16% |
| Maria | 5/10 | 1726 days | 5% |
| Tanja & Sven | 10/10 | 1786 days | 5% |
| Charlotte | 10/10 | 2000 days | 5% |
| Kate | 9/10 | 2031 days | 5% |
| Ismay Fabre | 9/10 | 2092 days | 5% |
| Liz | 9/10 | 2092 days | 5% |
| Shane | 5/10 | 2182 days | 3% |
| Juraj | 10/10 | 2182 days | 5% |
| Fer&And | 8/10 | 2304 days | 4% |
| Christina | 6/10 | 2396 days | 4% |
| Clobby | 6/10 | 2457 days | 3% |
| Shira LA | 8/10 | 2485 days | 4% |
| Paul and Paula | 9/10 | 2542 days | 4% |
| Michael Talbot | 7/10 | 2582 days | 3% |
| Benjamin Yang | 9/10 | 2607 days | 4% |
| Paul Liboi | 10/10 | 2817 days | 3% |
| Alan Brown | 8/10 | 2849 days | 3% |
| Ashley | 9/10 | 2982 days | 3% |
| Phillippa McLernon | 9/10 | 3209 days | 2% |
| Petr Svobodnik | 1/10 | 3240 days | 1% |
| Singapore Sling | 8/10 | 3277 days | 2% |
| Melissa Darlington | 8/10 | 3321 days | 2% |
| Jan mentink | 8/10 | 3399 days | 2% |
| Fabien Metro | 8/10 | 3404 days | 2% |
| Nick Rowe | 9/10 | 3406 days | 2% |
| John Drake | 8/10 | 3568 days | 2% |
| holidaymad from Solihull | 7/10 | 3611 days | 1% |
| tschavalon | 8/10 | 3703 days | 1% |
| Mike Fricker | 8/10 | 3887 days | 1% |
| Chris Handley | 10/10 | 3914 days | 1% |
| Joanna Mulcahy | 10/10 | 3915 days | 1% |
| Crousse | 7/10 | 3918 days | 1% |
| Jan Majerus | 9/10 | 3931 days | 1% |
| Kiernan Matthew | 7/10 | 3945 days | 1% |
| Ted Cole | 7/10 | 3946 days | 1% |
| Sue Eastwood | 5/10 | 3946 days | 1% |
| Davina Teo | 6/10 | 3953 days | 1% |
| Nigel | 10/10 | 3953 days | 1% |
| Monique Browne | 10/10 | 3979 days | 1% |
| ozelmer | 8/10 | 4099 days | 1% |
| Tony Graham | 7/10 | 4222 days | 0% |
| Neil Beckett | 9/10 | 4252 days | 0% |
| Sophie Spady | 7/10 | 4269 days | 0% |
| Christofer Tonn | 6/10 | 4269 days | 0% |
| Michael Nolan | 9/10 | 4283 days | 0% |
| Jim Woodruff | 9/10 | 4311 days | 0% |
| GARRYBLOWER | 10/10 | 4342 days | 0% |
| Rob | 8/10 | 4359 days | 0% |
| Brian Howe | 10/10 | 4366 days | 0% |
| Stephanie Levepue | 8/10 | 4377 days | 0% |
| Reijans | 8/10 | 4379 days | 0% |
| Rolf Zwahlen | 9/10 | 4380 days | 1% |
| Erik Funk | 8/10 | 4380 days | 1% |
| Steve and Therese Dunne | 9/10 | 4385 days | 1% |
| Ton Franke | 8/10 | 4389 days | 1% |
| sueadegizmo | 8/10 | 4556 days | 1% |
| Birds Tubbs | 8/10 | 4633 days | 1% |
| Toby Clark | 9/10 | 4640 days | 1% |
| Robert Steendijk | 7/10 | 4643 days | 1% |
| Denise & Maciej Holzer | 5/10 | 4652 days | 1% |
| Brasier | 9/10 | 4654 days | 1% |
| Josef | 7/10 | 4658 days | 1% |
| Michael & Janet | 8/10 | 4658 days | 1% |
| Seiler | 9/10 | 4658 days | 1% |
| Rebecca Richardson | 8/10 | 4659 days | 1% |
| Andrew Powell | 8/10 | 4659 days | 1% |
| Orlando | 8/10 | 4660 days | 1% |
| Gerhard Schoenmeubeck | 7/10 | 4660 days | 1% |
| Astrid Boon | 6/10 | 4662 days | 1% |
| Jim Delacruz | 6/10 | 4663 days | 1% |
| Janse | 3/10 | 4664 days | 1% |
| Peter Holt | 7/10 | 4665 days | 1% |
| Jonathan Philp | 8/10 | 4669 days | 1% |
| Frank Krivauek | 6/10 | 4671 days | 1% |
| Alison Rosser | 6/10 | 4671 days | 1% |
| Devon Urlacher | 9/10 | 4671 days | 1% |
| Kurt & Noemi Buhler | 7/10 | 4672 days | 1% |
| David Blundell | 4/10 | 4672 days | 1% |
| Hugo ten Brink | 8/10 | 4675 days | 1% |
| Katie K | 10/10 | 4686 days | 1% |
| Balonno | 6/10 | 4708 days | 1% |
| CMJ | 9/10 | 4708 days | 1% |
| Tobias Forst | 8/10 | 4740 days | 1% |
| Kai | 8/10 | 4745 days | 1% |
| Marc & Pauline | 8/10 | 4745 days | 1% |
| Eveline Mestrom | 6/10 | 4759 days | 1% |
| Tamara | 7/10 | 4769 days | 1% |
| Edward Marhi | 9/10 | 4980 days | 1% |
| Ken Jones | 7/10 | 4989 days | 1% |
| Jorren | 8/10 | 4992 days | 1% |
| Iain Campbell | 7/10 | 4992 days | 1% |
| Leon van Hengel | 8/10 | 4997 days | 1% |
| Werner and Rita | 9/10 | 4998 days | 1% |
| Judith | 9/10 | 5000 days | 1% |
| Charlie | 6/10 | 5000 days | 1% |
| Sue Top | 8/10 | 5001 days | 1% |
| Bill Cutler | 9/10 | 5004 days | 1% |
| Juerg & Denise Zuesli | 8/10 | 5007 days | 1% |
| Schweisshelm | 7/10 | 5008 days | 1% |
| Eddie Stevens | 8/10 | 5008 days | 1% |
| Cheryl & Ged Knight | 8/10 | 5010 days | 1% |
| Stephen Shearer | 10/10 | 5011 days | 1% |
| Hannah Roberts | 6/10 | 5011 days | 1% |
| James Hardern | 7/10 | 5011 days | 1% |
| Sue Croft | 9/10 | 5011 days | 1% |
| Cameron and Kim | 9/10 | 5013 days | 1% |
| Michael Assfalg | 5/10 | 5013 days | 1% |
| Julie Pasquignon | 8/10 | 5015 days | 1% |
| Melanie Gruber | 10/10 | 5015 days | 1% |
| Erin Dumbauld | 5/10 | 5015 days | 1% |
| Frederik Christiansen | 8/10 | 5016 days | 1% |
| Ross Salisbury | 8/10 | 5016 days | 1% |
| David Emerick | 10/10 | 5017 days | 1% |
| Plomp | 8/10 | 5018 days | 1% |
| Derek Puplett | 8/10 | 5018 days | 1% |
| Callum Sibbald | 8/10 | 5018 days | 1% |
| Gerlach | 7/10 | 5019 days | 1% |
| Hartmut Tonner | 4/10 | 5020 days | 1% |
| Josef & Christine Evers | 8/10 | 5023 days | 1% |
| Ron Pantzer | 6/10 | 5023 days | 1% |
| Richard Brijs | 9/10 | 5025 days | 1% |
| Jill Dean | 8/10 | 5029 days | 1% |
| Hartmut Vogt | 5/10 | 5030 days | 1% |
| Agata Szyler-Seildl | 9/10 | 5032 days | 1% |
| Horton Fawkes | 4/10 | 5033 days | 1% |
| Luc Marchand | 7/10 | 5034 days | 1% |
| Leontien Holster | 7/10 | 5034 days | 1% |
| Schers | 8/10 | 5035 days | 1% |
| Friedli Manuela | 10/10 | 5037 days | 1% |
| D Hoekstra | 7/10 | 5037 days | 1% |
| Mr & Mrs Winter | 7/10 | 5037 days | 1% |
| John Clarkson | 7/10 | 5040 days | 1% |
| cfc | 10/10 | 5073 days | 1% |
| wackiesttulip | 10/10 | 5134 days | 1% |
| Andrew Hammond | 8/10 | 5165 days | 1% |
| Mary Van | 8/10 | 5195 days | 1% |
| Mark Coffey | 9/10 | 5226 days | 1% |
| Jon van Hanten | 9/10 | 5304 days | 1% |
| Wal & Lynne | 8/10 | 5308 days | 1% |
| Haley & Jason | 6/10 | 5311 days | 1% |
| Amy | 9/10 | 5318 days | 1% |
| June | 10/10 | 5348 days | 1% |
| Moeller | 7/10 | 5357 days | 1% |
| Stefan Scheiterlein | 9/10 | 5361 days | 1% |
| katrina Marshall | 8/10 | 5365 days | 1% |
| Zoe Norcross | 8/10 | 5365 days | 1% |
| Einar | 8/10 | 5367 days | 1% |
| Tim Smith | 7/10 | 5370 days | 1% |
| Margo Alaska | 5/10 | 5370 days | 1% |
| A Libbis | 7/10 | 5371 days | 1% |
| P.C Kool | 9/10 | 5374 days | 1% |
| Main | 9/10 | 5380 days | 1% |
| Angela | 10/10 | 5380 days | 1% |
| Tanya Fitzgibbon | 6/10 | 5380 days | 1% |
| Zareua Boree | 6/10 | 5382 days | 1% |
| Don & Alice | 9/10 | 5383 days | 1% |
| jongejan | 8/10 | 5385 days | 1% |
| Susanne Strassmann | 8/10 | 5385 days | 1% |
| Michael | 3/10 | 5389 days | 1% |
| th schuermann | 3/10 | 5389 days | 1% |
| Ulric | 7/10 | 5401 days | 1% |
| Peter McGain | 4/10 | 5402 days | 1% |
| Gerrard Van S | 9/10 | 5406 days | 1% |
| Otto | 7/10 | 5406 days | 1% |
| Supa Simpson | 8/10 | 5412 days | 1% |
| Norbert Hainz | 6/10 | 5420 days | 1% |
| Etienne VanD | 9/10 | 5427 days | 1% |
| Astrio Gregersen | 3/10 | 5436 days | 1% |
| barts | 7/10 | 5453 days | 1% |
| janden | 10/10 | 5453 days | 1% |
| frederike | 8/10 | 5454 days | 1% |
| varenaee | 10/10 | 5454 days | 1% |
| joem | 9/10 | 5455 days | 1% |
| vivw | 8/10 | 5461 days | 1% |
| pthreadgood | 9/10 | 5467 days | 1% |
| Sandra M | 6/10 | 5471 days | 1% |
| Michelle Kraemer | 8/10 | 5476 days | 1% |
| Philip Ryott | 9/10 | 5479 days | 1% |
| Marcel Schleinkcfer | 7/10 | 5481 days | 1% |
| Primavesi | 7/10 | 5481 days | 1% |
| Wim Put | 9/10 | 5495 days | 1% |
| Cheryl | 7/10 | 5499 days | 1% |
| Susan Fielder | 8/10 | 5499 days | 1% |
| johanw | 8/10 | 5585 days | 1% |
| AndyEngland | 5/10 | 5701 days | 1% |
| JoF | 9/10 | 5701 days | 1% |
| Christian Kamm | 7/10 | 5710 days | 1% |
| Michael Maddams | 9/10 | 5711 days | 1% |
| RonB | 7/10 | 5725 days | 1% |
| LesleyR | 7/10 | 5731 days | 1% |
| JeremyE | 8/10 | 5731 days | 1% |
| LucyT | 8/10 | 5731 days | 1% |
| Francesca Sabat | 9/10 | 5735 days | 1% |
| JesusB | 8/10 | 5747 days | 1% |
| ChristopherD | 8/10 | 5747 days | 1% |
| XaviG | 9/10 | 5747 days | 1% |
| JoanneM | 7/10 | 5748 days | 1% |
| Steven | 7/10 | 5756 days | 1% |
| Franz | 9/10 | 5764 days | 1% |
| Denise | 7/10 | 5835 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Kaikoura TOP 10 Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-4.05% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 43 days. However the Kaikoura TOP 10 Holiday Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Kaikoura TOP 10 Holiday Park experience has been adjusted for 200 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 197 | -3.99% |
| 198 | -4.01% |
| 199 | -4.03% |
| 200 | -4.05% |
| 201 | -4.07% |
| 202 | -4.09% |
| 203 | -4.11% |
| … | … |
Balancing Adjustment
5.58% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
78%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.