G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Kaikoura TOP 10 Holiday Park.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Kaikoura TOP 10 Holiday Park
Valid Reviews
206 Valid Reviews
The Kaikoura TOP 10 Holiday Park experience has a total of 209 reviews. There are 206 valid reviews that are included when calculating the ranking score and 3 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 206 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 21 |
|
10% |
| 9/10 | 47 |
|
23% |
| 8/10 | 61 |
|
30% |
| 7/10 | 40 |
|
19% |
| 6/10 | 18 |
|
9% |
| 5/10 | 10 |
|
5% |
| 4/10 | 4 |
|
2% |
| 3/10 | 4 |
|
2% |
| 2/10 | 0 |
|
0% |
| 1/10 | 1 |
|
0% |
77.09% Average
The raw data average (mean) for all the Kaikoura TOP 10 Holiday Park valid reviews is 77.09% and is based on 206 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
154 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 206 valid reviews, the experience has 154 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 154 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 14 |
|
9% |
| 9/10 | 32 |
|
21% |
| 8/10 | 46 |
|
30% |
| 7/10 | 33 |
|
21% |
| 6/10 | 15 |
|
10% |
| 5/10 | 6 |
|
4% |
| 4/10 | 4 |
|
3% |
| 3/10 | 4 |
|
3% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
76.30% Average
The raw data average (mean) for all the Kaikoura TOP 10 Holiday Park face-to-face reviews is 76.30% and is based on 154 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
76.92%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Fabienne | 8/10 | 291 days | 100% |
| Trui Waalwijk | 5/10 | 685 days | 60% |
| Melanie Stewart | 9/10 | 869 days | 60% |
| Oonagh | 7/10 | 1081 days | 36% |
| Tim | 9/10 | 1356 days | 19% |
| Hakan | 7/10 | 1415 days | 15% |
| Maria | 5/10 | 1752 days | 4% |
| Tanja & Sven | 10/10 | 1812 days | 5% |
| Charlotte | 10/10 | 2026 days | 5% |
| Kate | 9/10 | 2057 days | 5% |
| Ismay Fabre | 9/10 | 2118 days | 5% |
| Liz | 9/10 | 2118 days | 5% |
| Shane | 5/10 | 2208 days | 3% |
| Juraj | 10/10 | 2208 days | 5% |
| Fer&And | 8/10 | 2330 days | 4% |
| Christina | 6/10 | 2422 days | 4% |
| Clobby | 6/10 | 2483 days | 3% |
| Shira LA | 8/10 | 2511 days | 4% |
| Paul and Paula | 9/10 | 2568 days | 4% |
| Michael Talbot | 7/10 | 2608 days | 3% |
| Benjamin Yang | 9/10 | 2633 days | 4% |
| Paul Liboi | 10/10 | 2843 days | 3% |
| Alan Brown | 8/10 | 2875 days | 3% |
| Ashley | 9/10 | 3008 days | 3% |
| Phillippa McLernon | 9/10 | 3235 days | 2% |
| Petr Svobodnik | 1/10 | 3266 days | 1% |
| Singapore Sling | 8/10 | 3303 days | 2% |
| Melissa Darlington | 8/10 | 3347 days | 2% |
| Jan mentink | 8/10 | 3425 days | 2% |
| Fabien Metro | 8/10 | 3430 days | 2% |
| Nick Rowe | 9/10 | 3432 days | 2% |
| John Drake | 8/10 | 3594 days | 2% |
| holidaymad from Solihull | 7/10 | 3637 days | 1% |
| tschavalon | 8/10 | 3729 days | 1% |
| Mike Fricker | 8/10 | 3913 days | 1% |
| Chris Handley | 10/10 | 3940 days | 1% |
| Joanna Mulcahy | 10/10 | 3941 days | 1% |
| Crousse | 7/10 | 3944 days | 1% |
| Jan Majerus | 9/10 | 3957 days | 1% |
| Kiernan Matthew | 7/10 | 3971 days | 1% |
| Ted Cole | 7/10 | 3972 days | 1% |
| Sue Eastwood | 5/10 | 3972 days | 1% |
| Davina Teo | 6/10 | 3979 days | 1% |
| Nigel | 10/10 | 3979 days | 1% |
| Monique Browne | 10/10 | 4005 days | 1% |
| ozelmer | 8/10 | 4125 days | 0% |
| Tony Graham | 7/10 | 4248 days | 0% |
| Neil Beckett | 9/10 | 4278 days | 0% |
| Sophie Spady | 7/10 | 4295 days | 0% |
| Christofer Tonn | 6/10 | 4295 days | 0% |
| Michael Nolan | 9/10 | 4309 days | 0% |
| Jim Woodruff | 9/10 | 4337 days | 0% |
| GARRYBLOWER | 10/10 | 4368 days | 0% |
| Rob | 8/10 | 4385 days | 1% |
| Brian Howe | 10/10 | 4392 days | 1% |
| Stephanie Levepue | 8/10 | 4403 days | 1% |
| Reijans | 8/10 | 4405 days | 1% |
| Rolf Zwahlen | 9/10 | 4406 days | 1% |
| Erik Funk | 8/10 | 4406 days | 1% |
| Steve and Therese Dunne | 9/10 | 4411 days | 1% |
| Ton Franke | 8/10 | 4415 days | 1% |
| sueadegizmo | 8/10 | 4582 days | 1% |
| Birds Tubbs | 8/10 | 4659 days | 1% |
| Toby Clark | 9/10 | 4666 days | 1% |
| Robert Steendijk | 7/10 | 4669 days | 1% |
| Denise & Maciej Holzer | 5/10 | 4678 days | 1% |
| Brasier | 9/10 | 4680 days | 1% |
| Josef | 7/10 | 4684 days | 1% |
| Michael & Janet | 8/10 | 4684 days | 1% |
| Seiler | 9/10 | 4684 days | 1% |
| Rebecca Richardson | 8/10 | 4685 days | 1% |
| Andrew Powell | 8/10 | 4685 days | 1% |
| Orlando | 8/10 | 4686 days | 1% |
| Gerhard Schoenmeubeck | 7/10 | 4686 days | 1% |
| Astrid Boon | 6/10 | 4688 days | 1% |
| Jim Delacruz | 6/10 | 4689 days | 1% |
| Janse | 3/10 | 4690 days | 1% |
| Peter Holt | 7/10 | 4691 days | 1% |
| Jonathan Philp | 8/10 | 4695 days | 1% |
| Frank Krivauek | 6/10 | 4697 days | 1% |
| Alison Rosser | 6/10 | 4697 days | 1% |
| Devon Urlacher | 9/10 | 4697 days | 1% |
| Kurt & Noemi Buhler | 7/10 | 4698 days | 1% |
| David Blundell | 4/10 | 4698 days | 1% |
| Hugo ten Brink | 8/10 | 4701 days | 1% |
| Katie K | 10/10 | 4712 days | 1% |
| Balonno | 6/10 | 4734 days | 1% |
| CMJ | 9/10 | 4734 days | 1% |
| Tobias Forst | 8/10 | 4766 days | 1% |
| Kai | 8/10 | 4771 days | 1% |
| Marc & Pauline | 8/10 | 4771 days | 1% |
| Eveline Mestrom | 6/10 | 4785 days | 1% |
| Tamara | 7/10 | 4795 days | 1% |
| Edward Marhi | 9/10 | 5006 days | 1% |
| Ken Jones | 7/10 | 5015 days | 1% |
| Jorren | 8/10 | 5018 days | 1% |
| Iain Campbell | 7/10 | 5018 days | 1% |
| Leon van Hengel | 8/10 | 5023 days | 1% |
| Werner and Rita | 9/10 | 5024 days | 1% |
| Judith | 9/10 | 5026 days | 1% |
| Charlie | 6/10 | 5026 days | 1% |
| Sue Top | 8/10 | 5027 days | 1% |
| Bill Cutler | 9/10 | 5030 days | 1% |
| Juerg & Denise Zuesli | 8/10 | 5033 days | 1% |
| Schweisshelm | 7/10 | 5034 days | 1% |
| Eddie Stevens | 8/10 | 5034 days | 1% |
| Cheryl & Ged Knight | 8/10 | 5036 days | 1% |
| Stephen Shearer | 10/10 | 5037 days | 1% |
| Hannah Roberts | 6/10 | 5037 days | 1% |
| James Hardern | 7/10 | 5037 days | 1% |
| Sue Croft | 9/10 | 5037 days | 1% |
| Cameron and Kim | 9/10 | 5039 days | 1% |
| Michael Assfalg | 5/10 | 5039 days | 1% |
| Julie Pasquignon | 8/10 | 5041 days | 1% |
| Melanie Gruber | 10/10 | 5041 days | 1% |
| Erin Dumbauld | 5/10 | 5041 days | 1% |
| Frederik Christiansen | 8/10 | 5042 days | 1% |
| Ross Salisbury | 8/10 | 5042 days | 1% |
| David Emerick | 10/10 | 5043 days | 1% |
| Plomp | 8/10 | 5044 days | 1% |
| Derek Puplett | 8/10 | 5044 days | 1% |
| Callum Sibbald | 8/10 | 5044 days | 1% |
| Gerlach | 7/10 | 5045 days | 1% |
| Hartmut Tonner | 4/10 | 5046 days | 1% |
| Josef & Christine Evers | 8/10 | 5049 days | 1% |
| Ron Pantzer | 6/10 | 5049 days | 1% |
| Richard Brijs | 9/10 | 5051 days | 1% |
| Jill Dean | 8/10 | 5055 days | 1% |
| Hartmut Vogt | 5/10 | 5056 days | 1% |
| Agata Szyler-Seildl | 9/10 | 5058 days | 1% |
| Horton Fawkes | 4/10 | 5059 days | 1% |
| Luc Marchand | 7/10 | 5060 days | 1% |
| Leontien Holster | 7/10 | 5060 days | 1% |
| Schers | 8/10 | 5061 days | 1% |
| Friedli Manuela | 10/10 | 5063 days | 1% |
| D Hoekstra | 7/10 | 5063 days | 1% |
| Mr & Mrs Winter | 7/10 | 5063 days | 1% |
| John Clarkson | 7/10 | 5066 days | 1% |
| cfc | 10/10 | 5099 days | 1% |
| wackiesttulip | 10/10 | 5160 days | 1% |
| Andrew Hammond | 8/10 | 5191 days | 1% |
| Mary Van | 8/10 | 5221 days | 1% |
| Mark Coffey | 9/10 | 5252 days | 1% |
| Jon van Hanten | 9/10 | 5330 days | 1% |
| Wal & Lynne | 8/10 | 5334 days | 1% |
| Haley & Jason | 6/10 | 5337 days | 1% |
| Amy | 9/10 | 5344 days | 1% |
| June | 10/10 | 5374 days | 1% |
| Moeller | 7/10 | 5383 days | 1% |
| Stefan Scheiterlein | 9/10 | 5387 days | 1% |
| katrina Marshall | 8/10 | 5391 days | 1% |
| Zoe Norcross | 8/10 | 5391 days | 1% |
| Einar | 8/10 | 5393 days | 1% |
| Tim Smith | 7/10 | 5396 days | 1% |
| Margo Alaska | 5/10 | 5396 days | 1% |
| A Libbis | 7/10 | 5397 days | 1% |
| P.C Kool | 9/10 | 5400 days | 1% |
| Main | 9/10 | 5406 days | 1% |
| Angela | 10/10 | 5406 days | 1% |
| Tanya Fitzgibbon | 6/10 | 5406 days | 1% |
| Zareua Boree | 6/10 | 5408 days | 1% |
| Don & Alice | 9/10 | 5409 days | 1% |
| jongejan | 8/10 | 5411 days | 1% |
| Susanne Strassmann | 8/10 | 5411 days | 1% |
| Michael | 3/10 | 5415 days | 1% |
| th schuermann | 3/10 | 5415 days | 1% |
| Ulric | 7/10 | 5427 days | 1% |
| Peter McGain | 4/10 | 5428 days | 1% |
| Gerrard Van S | 9/10 | 5432 days | 1% |
| Otto | 7/10 | 5432 days | 1% |
| Supa Simpson | 8/10 | 5438 days | 1% |
| Norbert Hainz | 6/10 | 5446 days | 1% |
| Etienne VanD | 9/10 | 5453 days | 1% |
| Astrio Gregersen | 3/10 | 5462 days | 1% |
| barts | 7/10 | 5479 days | 1% |
| janden | 10/10 | 5479 days | 1% |
| frederike | 8/10 | 5480 days | 1% |
| varenaee | 10/10 | 5480 days | 1% |
| joem | 9/10 | 5481 days | 1% |
| vivw | 8/10 | 5487 days | 1% |
| pthreadgood | 9/10 | 5493 days | 1% |
| Sandra M | 6/10 | 5497 days | 1% |
| Michelle Kraemer | 8/10 | 5502 days | 1% |
| Philip Ryott | 9/10 | 5505 days | 1% |
| Marcel Schleinkcfer | 7/10 | 5507 days | 1% |
| Primavesi | 7/10 | 5507 days | 1% |
| Wim Put | 9/10 | 5521 days | 1% |
| Cheryl | 7/10 | 5525 days | 1% |
| Susan Fielder | 8/10 | 5525 days | 1% |
| johanw | 8/10 | 5611 days | 1% |
| AndyEngland | 5/10 | 5727 days | 1% |
| JoF | 9/10 | 5727 days | 1% |
| Christian Kamm | 7/10 | 5736 days | 1% |
| Michael Maddams | 9/10 | 5737 days | 1% |
| RonB | 7/10 | 5751 days | 1% |
| LesleyR | 7/10 | 5757 days | 1% |
| JeremyE | 8/10 | 5757 days | 1% |
| LucyT | 8/10 | 5757 days | 1% |
| Francesca Sabat | 9/10 | 5761 days | 1% |
| JesusB | 8/10 | 5773 days | 1% |
| ChristopherD | 8/10 | 5773 days | 1% |
| XaviG | 9/10 | 5773 days | 1% |
| JoanneM | 7/10 | 5774 days | 1% |
| Steven | 7/10 | 5782 days | 1% |
| Franz | 9/10 | 5790 days | 1% |
| Denise | 7/10 | 5861 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Kaikoura TOP 10 Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-4.05% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 42 days. However the Kaikoura TOP 10 Holiday Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Kaikoura TOP 10 Holiday Park experience has been adjusted for 200 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 197 | -3.99% |
| 198 | -4.01% |
| 199 | -4.03% |
| 200 | -4.05% |
| 201 | -4.07% |
| 202 | -4.09% |
| 203 | -4.11% |
| … | … |
Balancing Adjustment
5.55% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
78%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.