Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Kaikoura TOP 10 Holiday Park.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Kaikoura TOP 10 Holiday Park
Valid Reviews
207 Valid Reviews
The Kaikoura TOP 10 Holiday Park experience has a total of 210 reviews. There are 207 valid reviews that are included when calculating the ranking score and 3 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 207 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 22 |
|
11% |
| 9/10 | 47 |
|
23% |
| 8/10 | 61 |
|
29% |
| 7/10 | 40 |
|
19% |
| 6/10 | 18 |
|
9% |
| 5/10 | 10 |
|
5% |
| 4/10 | 4 |
|
2% |
| 3/10 | 4 |
|
2% |
| 2/10 | 0 |
|
0% |
| 1/10 | 1 |
|
0% |
77.20% Average
The raw data average (mean) for all the Kaikoura TOP 10 Holiday Park valid reviews is 77.20% and is based on 207 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
154 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 207 valid reviews, the experience has 154 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 154 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 14 |
|
9% |
| 9/10 | 32 |
|
21% |
| 8/10 | 46 |
|
30% |
| 7/10 | 33 |
|
21% |
| 6/10 | 15 |
|
10% |
| 5/10 | 6 |
|
4% |
| 4/10 | 4 |
|
3% |
| 3/10 | 4 |
|
3% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
76.30% Average
The raw data average (mean) for all the Kaikoura TOP 10 Holiday Park face-to-face reviews is 76.30% and is based on 154 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
82.05%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Annie | 10/10 | 317 days | 100% |
| Fabienne | 8/10 | 654 days | 79% |
| Trui Waalwijk | 5/10 | 1048 days | 32% |
| Melanie Stewart | 9/10 | 1232 days | 26% |
| Oonagh | 7/10 | 1444 days | 13% |
| Tim | 9/10 | 1719 days | 6% |
| Hakan | 7/10 | 1778 days | 5% |
| Maria | 5/10 | 2115 days | 4% |
| Tanja & Sven | 10/10 | 2175 days | 5% |
| Charlotte | 10/10 | 2389 days | 4% |
| Kate | 9/10 | 2420 days | 4% |
| Ismay Fabre | 9/10 | 2481 days | 4% |
| Liz | 9/10 | 2481 days | 4% |
| Shane | 5/10 | 2571 days | 3% |
| Juraj | 10/10 | 2571 days | 4% |
| Fer&And | 8/10 | 2693 days | 3% |
| Christina | 6/10 | 2785 days | 3% |
| Clobby | 6/10 | 2846 days | 3% |
| Shira LA | 8/10 | 2874 days | 3% |
| Paul and Paula | 9/10 | 2931 days | 3% |
| Michael Talbot | 7/10 | 2971 days | 3% |
| Benjamin Yang | 9/10 | 2996 days | 3% |
| Paul Liboi | 10/10 | 3206 days | 2% |
| Alan Brown | 8/10 | 3238 days | 2% |
| Ashley | 9/10 | 3371 days | 2% |
| Phillippa McLernon | 9/10 | 3598 days | 2% |
| Petr Svobodnik | 1/10 | 3629 days | 1% |
| Singapore Sling | 8/10 | 3666 days | 1% |
| Melissa Darlington | 8/10 | 3710 days | 1% |
| Jan mentink | 8/10 | 3788 days | 1% |
| Fabien Metro | 8/10 | 3793 days | 1% |
| Nick Rowe | 9/10 | 3795 days | 1% |
| John Drake | 8/10 | 3957 days | 1% |
| holidaymad from Solihull | 7/10 | 4000 days | 1% |
| tschavalon | 8/10 | 4092 days | 1% |
| Mike Fricker | 8/10 | 4276 days | 0% |
| Chris Handley | 10/10 | 4303 days | 0% |
| Joanna Mulcahy | 10/10 | 4304 days | 0% |
| Crousse | 7/10 | 4307 days | 0% |
| Jan Majerus | 9/10 | 4320 days | 0% |
| Kiernan Matthew | 7/10 | 4334 days | 0% |
| Ted Cole | 7/10 | 4335 days | 0% |
| Sue Eastwood | 5/10 | 4335 days | 0% |
| Davina Teo | 6/10 | 4342 days | 0% |
| Nigel | 10/10 | 4342 days | 0% |
| Monique Browne | 10/10 | 4368 days | 0% |
| ozelmer | 8/10 | 4488 days | 1% |
| Tony Graham | 7/10 | 4611 days | 1% |
| Neil Beckett | 9/10 | 4641 days | 1% |
| Sophie Spady | 7/10 | 4658 days | 1% |
| Christofer Tonn | 6/10 | 4658 days | 1% |
| Michael Nolan | 9/10 | 4672 days | 1% |
| Jim Woodruff | 9/10 | 4700 days | 1% |
| GARRYBLOWER | 10/10 | 4731 days | 1% |
| Rob | 8/10 | 4748 days | 1% |
| Brian Howe | 10/10 | 4755 days | 1% |
| Stephanie Levepue | 8/10 | 4766 days | 1% |
| Reijans | 8/10 | 4768 days | 1% |
| Rolf Zwahlen | 9/10 | 4769 days | 1% |
| Erik Funk | 8/10 | 4769 days | 1% |
| Steve and Therese Dunne | 9/10 | 4774 days | 1% |
| Ton Franke | 8/10 | 4778 days | 1% |
| sueadegizmo | 8/10 | 4945 days | 1% |
| Birds Tubbs | 8/10 | 5022 days | 1% |
| Toby Clark | 9/10 | 5029 days | 1% |
| Robert Steendijk | 7/10 | 5032 days | 1% |
| Denise & Maciej Holzer | 5/10 | 5041 days | 1% |
| Brasier | 9/10 | 5043 days | 1% |
| Josef | 7/10 | 5047 days | 1% |
| Michael & Janet | 8/10 | 5047 days | 1% |
| Seiler | 9/10 | 5047 days | 1% |
| Rebecca Richardson | 8/10 | 5048 days | 1% |
| Andrew Powell | 8/10 | 5048 days | 1% |
| Orlando | 8/10 | 5049 days | 1% |
| Gerhard Schoenmeubeck | 7/10 | 5049 days | 1% |
| Astrid Boon | 6/10 | 5051 days | 1% |
| Jim Delacruz | 6/10 | 5052 days | 1% |
| Janse | 3/10 | 5053 days | 1% |
| Peter Holt | 7/10 | 5054 days | 1% |
| Jonathan Philp | 8/10 | 5058 days | 1% |
| Frank Krivauek | 6/10 | 5060 days | 1% |
| Alison Rosser | 6/10 | 5060 days | 1% |
| Devon Urlacher | 9/10 | 5060 days | 1% |
| Kurt & Noemi Buhler | 7/10 | 5061 days | 1% |
| David Blundell | 4/10 | 5061 days | 1% |
| Hugo ten Brink | 8/10 | 5064 days | 1% |
| Katie K | 10/10 | 5075 days | 1% |
| Balonno | 6/10 | 5097 days | 1% |
| CMJ | 9/10 | 5097 days | 1% |
| Tobias Forst | 8/10 | 5129 days | 1% |
| Kai | 8/10 | 5134 days | 1% |
| Marc & Pauline | 8/10 | 5134 days | 1% |
| Eveline Mestrom | 6/10 | 5148 days | 1% |
| Tamara | 7/10 | 5158 days | 1% |
| Edward Marhi | 9/10 | 5369 days | 1% |
| Ken Jones | 7/10 | 5378 days | 1% |
| Jorren | 8/10 | 5381 days | 1% |
| Iain Campbell | 7/10 | 5381 days | 1% |
| Leon van Hengel | 8/10 | 5386 days | 1% |
| Werner and Rita | 9/10 | 5387 days | 1% |
| Judith | 9/10 | 5389 days | 1% |
| Charlie | 6/10 | 5389 days | 1% |
| Sue Top | 8/10 | 5390 days | 1% |
| Bill Cutler | 9/10 | 5393 days | 1% |
| Juerg & Denise Zuesli | 8/10 | 5396 days | 1% |
| Schweisshelm | 7/10 | 5397 days | 1% |
| Eddie Stevens | 8/10 | 5397 days | 1% |
| Cheryl & Ged Knight | 8/10 | 5399 days | 1% |
| Stephen Shearer | 10/10 | 5400 days | 1% |
| Hannah Roberts | 6/10 | 5400 days | 1% |
| James Hardern | 7/10 | 5400 days | 1% |
| Sue Croft | 9/10 | 5400 days | 1% |
| Cameron and Kim | 9/10 | 5402 days | 1% |
| Michael Assfalg | 5/10 | 5402 days | 1% |
| Julie Pasquignon | 8/10 | 5404 days | 1% |
| Melanie Gruber | 10/10 | 5404 days | 1% |
| Erin Dumbauld | 5/10 | 5404 days | 1% |
| Frederik Christiansen | 8/10 | 5405 days | 1% |
| Ross Salisbury | 8/10 | 5405 days | 1% |
| David Emerick | 10/10 | 5406 days | 1% |
| Plomp | 8/10 | 5407 days | 1% |
| Derek Puplett | 8/10 | 5407 days | 1% |
| Callum Sibbald | 8/10 | 5407 days | 1% |
| Gerlach | 7/10 | 5408 days | 1% |
| Hartmut Tonner | 4/10 | 5409 days | 1% |
| Josef & Christine Evers | 8/10 | 5412 days | 1% |
| Ron Pantzer | 6/10 | 5412 days | 1% |
| Richard Brijs | 9/10 | 5414 days | 1% |
| Jill Dean | 8/10 | 5418 days | 1% |
| Hartmut Vogt | 5/10 | 5419 days | 1% |
| Agata Szyler-Seildl | 9/10 | 5421 days | 1% |
| Horton Fawkes | 4/10 | 5422 days | 1% |
| Luc Marchand | 7/10 | 5423 days | 1% |
| Leontien Holster | 7/10 | 5423 days | 1% |
| Schers | 8/10 | 5424 days | 1% |
| Friedli Manuela | 10/10 | 5426 days | 1% |
| D Hoekstra | 7/10 | 5426 days | 1% |
| Mr & Mrs Winter | 7/10 | 5426 days | 1% |
| John Clarkson | 7/10 | 5429 days | 1% |
| cfc | 10/10 | 5462 days | 1% |
| wackiesttulip | 10/10 | 5523 days | 1% |
| Andrew Hammond | 8/10 | 5554 days | 1% |
| Mary Van | 8/10 | 5584 days | 1% |
| Mark Coffey | 9/10 | 5615 days | 1% |
| Jon van Hanten | 9/10 | 5693 days | 1% |
| Wal & Lynne | 8/10 | 5697 days | 1% |
| Haley & Jason | 6/10 | 5700 days | 1% |
| Amy | 9/10 | 5707 days | 1% |
| June | 10/10 | 5737 days | 1% |
| Moeller | 7/10 | 5746 days | 1% |
| Stefan Scheiterlein | 9/10 | 5750 days | 1% |
| katrina Marshall | 8/10 | 5754 days | 1% |
| Zoe Norcross | 8/10 | 5754 days | 1% |
| Einar | 8/10 | 5756 days | 1% |
| Tim Smith | 7/10 | 5759 days | 1% |
| Margo Alaska | 5/10 | 5759 days | 1% |
| A Libbis | 7/10 | 5760 days | 1% |
| P.C Kool | 9/10 | 5763 days | 1% |
| Main | 9/10 | 5769 days | 1% |
| Angela | 10/10 | 5769 days | 1% |
| Tanya Fitzgibbon | 6/10 | 5769 days | 1% |
| Zareua Boree | 6/10 | 5771 days | 1% |
| Don & Alice | 9/10 | 5772 days | 1% |
| jongejan | 8/10 | 5774 days | 1% |
| Susanne Strassmann | 8/10 | 5774 days | 1% |
| Michael | 3/10 | 5778 days | 1% |
| th schuermann | 3/10 | 5778 days | 1% |
| Ulric | 7/10 | 5790 days | 1% |
| Peter McGain | 4/10 | 5791 days | 1% |
| Gerrard Van S | 9/10 | 5795 days | 1% |
| Otto | 7/10 | 5795 days | 1% |
| Supa Simpson | 8/10 | 5801 days | 1% |
| Norbert Hainz | 6/10 | 5809 days | 1% |
| Etienne VanD | 9/10 | 5816 days | 1% |
| Astrio Gregersen | 3/10 | 5825 days | 1% |
| barts | 7/10 | 5842 days | 1% |
| janden | 10/10 | 5842 days | 1% |
| frederike | 8/10 | 5843 days | 1% |
| varenaee | 10/10 | 5843 days | 1% |
| joem | 9/10 | 5844 days | 1% |
| vivw | 8/10 | 5850 days | 1% |
| pthreadgood | 9/10 | 5856 days | 1% |
| Sandra M | 6/10 | 5860 days | 1% |
| Michelle Kraemer | 8/10 | 5865 days | 1% |
| Philip Ryott | 9/10 | 5868 days | 1% |
| Marcel Schleinkcfer | 7/10 | 5870 days | 1% |
| Primavesi | 7/10 | 5870 days | 1% |
| Wim Put | 9/10 | 5884 days | 1% |
| Cheryl | 7/10 | 5888 days | 1% |
| Susan Fielder | 8/10 | 5888 days | 1% |
| johanw | 8/10 | 5974 days | 1% |
| AndyEngland | 5/10 | 6090 days | 1% |
| JoF | 9/10 | 6090 days | 1% |
| Christian Kamm | 7/10 | 6099 days | 1% |
| Michael Maddams | 9/10 | 6100 days | 1% |
| RonB | 7/10 | 6114 days | 1% |
| LesleyR | 7/10 | 6120 days | 1% |
| JeremyE | 8/10 | 6120 days | 1% |
| LucyT | 8/10 | 6120 days | 1% |
| Francesca Sabat | 9/10 | 6124 days | 1% |
| JesusB | 8/10 | 6136 days | 1% |
| ChristopherD | 8/10 | 6136 days | 1% |
| XaviG | 9/10 | 6136 days | 1% |
| JoanneM | 7/10 | 6137 days | 1% |
| Steven | 7/10 | 6145 days | 1% |
| Franz | 9/10 | 6153 days | 1% |
| Denise | 7/10 | 6224 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Kaikoura TOP 10 Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-4.06% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 42 days. However the Kaikoura TOP 10 Holiday Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Kaikoura TOP 10 Holiday Park experience has been adjusted for 200 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 197 | -4.00% |
| 198 | -4.02% |
| 199 | -4.04% |
| 200 | -4.06% |
| 201 | -4.08% |
| 202 | -4.10% |
| 203 | -4.12% |
| … | … |
Balancing Adjustment
3.59% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
82%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.