Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Kaikoura TOP 10 Holiday Park.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Kaikoura TOP 10 Holiday Park
Valid Reviews
207 Valid Reviews
The Kaikoura TOP 10 Holiday Park experience has a total of 210 reviews. There are 207 valid reviews that are included when calculating the ranking score and 3 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 207 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 22 |
|
11% |
| 9/10 | 47 |
|
23% |
| 8/10 | 61 |
|
29% |
| 7/10 | 40 |
|
19% |
| 6/10 | 18 |
|
9% |
| 5/10 | 10 |
|
5% |
| 4/10 | 4 |
|
2% |
| 3/10 | 4 |
|
2% |
| 2/10 | 0 |
|
0% |
| 1/10 | 1 |
|
0% |
77.20% Average
The raw data average (mean) for all the Kaikoura TOP 10 Holiday Park valid reviews is 77.20% and is based on 207 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
154 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 207 valid reviews, the experience has 154 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 154 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 14 |
|
9% |
| 9/10 | 32 |
|
21% |
| 8/10 | 46 |
|
30% |
| 7/10 | 33 |
|
21% |
| 6/10 | 15 |
|
10% |
| 5/10 | 6 |
|
4% |
| 4/10 | 4 |
|
3% |
| 3/10 | 4 |
|
3% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
76.30% Average
The raw data average (mean) for all the Kaikoura TOP 10 Holiday Park face-to-face reviews is 76.30% and is based on 154 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
82.05%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Annie | 10/10 | 316 days | 100% |
| Fabienne | 8/10 | 653 days | 79% |
| Trui Waalwijk | 5/10 | 1047 days | 32% |
| Melanie Stewart | 9/10 | 1231 days | 26% |
| Oonagh | 7/10 | 1443 days | 13% |
| Tim | 9/10 | 1718 days | 6% |
| Hakan | 7/10 | 1777 days | 5% |
| Maria | 5/10 | 2114 days | 4% |
| Tanja & Sven | 10/10 | 2174 days | 5% |
| Charlotte | 10/10 | 2388 days | 4% |
| Kate | 9/10 | 2419 days | 4% |
| Ismay Fabre | 9/10 | 2480 days | 4% |
| Liz | 9/10 | 2480 days | 4% |
| Shane | 5/10 | 2570 days | 3% |
| Juraj | 10/10 | 2570 days | 4% |
| Fer&And | 8/10 | 2692 days | 3% |
| Christina | 6/10 | 2784 days | 3% |
| Clobby | 6/10 | 2845 days | 3% |
| Shira LA | 8/10 | 2873 days | 3% |
| Paul and Paula | 9/10 | 2930 days | 3% |
| Michael Talbot | 7/10 | 2970 days | 3% |
| Benjamin Yang | 9/10 | 2995 days | 3% |
| Paul Liboi | 10/10 | 3205 days | 2% |
| Alan Brown | 8/10 | 3237 days | 2% |
| Ashley | 9/10 | 3370 days | 2% |
| Phillippa McLernon | 9/10 | 3597 days | 2% |
| Petr Svobodnik | 1/10 | 3628 days | 1% |
| Singapore Sling | 8/10 | 3665 days | 1% |
| Melissa Darlington | 8/10 | 3709 days | 1% |
| Jan mentink | 8/10 | 3787 days | 1% |
| Fabien Metro | 8/10 | 3792 days | 1% |
| Nick Rowe | 9/10 | 3794 days | 1% |
| John Drake | 8/10 | 3956 days | 1% |
| holidaymad from Solihull | 7/10 | 3999 days | 1% |
| tschavalon | 8/10 | 4091 days | 1% |
| Mike Fricker | 8/10 | 4275 days | 0% |
| Chris Handley | 10/10 | 4302 days | 0% |
| Joanna Mulcahy | 10/10 | 4303 days | 0% |
| Crousse | 7/10 | 4306 days | 0% |
| Jan Majerus | 9/10 | 4319 days | 0% |
| Kiernan Matthew | 7/10 | 4333 days | 0% |
| Ted Cole | 7/10 | 4334 days | 0% |
| Sue Eastwood | 5/10 | 4334 days | 0% |
| Davina Teo | 6/10 | 4341 days | 0% |
| Nigel | 10/10 | 4341 days | 0% |
| Monique Browne | 10/10 | 4367 days | 0% |
| ozelmer | 8/10 | 4487 days | 1% |
| Tony Graham | 7/10 | 4610 days | 1% |
| Neil Beckett | 9/10 | 4640 days | 1% |
| Sophie Spady | 7/10 | 4657 days | 1% |
| Christofer Tonn | 6/10 | 4657 days | 1% |
| Michael Nolan | 9/10 | 4671 days | 1% |
| Jim Woodruff | 9/10 | 4699 days | 1% |
| GARRYBLOWER | 10/10 | 4730 days | 1% |
| Rob | 8/10 | 4747 days | 1% |
| Brian Howe | 10/10 | 4754 days | 1% |
| Stephanie Levepue | 8/10 | 4765 days | 1% |
| Reijans | 8/10 | 4767 days | 1% |
| Rolf Zwahlen | 9/10 | 4768 days | 1% |
| Erik Funk | 8/10 | 4768 days | 1% |
| Steve and Therese Dunne | 9/10 | 4773 days | 1% |
| Ton Franke | 8/10 | 4777 days | 1% |
| sueadegizmo | 8/10 | 4944 days | 1% |
| Birds Tubbs | 8/10 | 5021 days | 1% |
| Toby Clark | 9/10 | 5028 days | 1% |
| Robert Steendijk | 7/10 | 5031 days | 1% |
| Denise & Maciej Holzer | 5/10 | 5040 days | 1% |
| Brasier | 9/10 | 5042 days | 1% |
| Josef | 7/10 | 5046 days | 1% |
| Michael & Janet | 8/10 | 5046 days | 1% |
| Seiler | 9/10 | 5046 days | 1% |
| Rebecca Richardson | 8/10 | 5047 days | 1% |
| Andrew Powell | 8/10 | 5047 days | 1% |
| Orlando | 8/10 | 5048 days | 1% |
| Gerhard Schoenmeubeck | 7/10 | 5048 days | 1% |
| Astrid Boon | 6/10 | 5050 days | 1% |
| Jim Delacruz | 6/10 | 5051 days | 1% |
| Janse | 3/10 | 5052 days | 1% |
| Peter Holt | 7/10 | 5053 days | 1% |
| Jonathan Philp | 8/10 | 5057 days | 1% |
| Frank Krivauek | 6/10 | 5059 days | 1% |
| Alison Rosser | 6/10 | 5059 days | 1% |
| Devon Urlacher | 9/10 | 5059 days | 1% |
| Kurt & Noemi Buhler | 7/10 | 5060 days | 1% |
| David Blundell | 4/10 | 5060 days | 1% |
| Hugo ten Brink | 8/10 | 5063 days | 1% |
| Katie K | 10/10 | 5074 days | 1% |
| Balonno | 6/10 | 5096 days | 1% |
| CMJ | 9/10 | 5096 days | 1% |
| Tobias Forst | 8/10 | 5128 days | 1% |
| Kai | 8/10 | 5133 days | 1% |
| Marc & Pauline | 8/10 | 5133 days | 1% |
| Eveline Mestrom | 6/10 | 5147 days | 1% |
| Tamara | 7/10 | 5157 days | 1% |
| Edward Marhi | 9/10 | 5368 days | 1% |
| Ken Jones | 7/10 | 5377 days | 1% |
| Jorren | 8/10 | 5380 days | 1% |
| Iain Campbell | 7/10 | 5380 days | 1% |
| Leon van Hengel | 8/10 | 5385 days | 1% |
| Werner and Rita | 9/10 | 5386 days | 1% |
| Judith | 9/10 | 5388 days | 1% |
| Charlie | 6/10 | 5388 days | 1% |
| Sue Top | 8/10 | 5389 days | 1% |
| Bill Cutler | 9/10 | 5392 days | 1% |
| Juerg & Denise Zuesli | 8/10 | 5395 days | 1% |
| Schweisshelm | 7/10 | 5396 days | 1% |
| Eddie Stevens | 8/10 | 5396 days | 1% |
| Cheryl & Ged Knight | 8/10 | 5398 days | 1% |
| Stephen Shearer | 10/10 | 5399 days | 1% |
| Hannah Roberts | 6/10 | 5399 days | 1% |
| James Hardern | 7/10 | 5399 days | 1% |
| Sue Croft | 9/10 | 5399 days | 1% |
| Cameron and Kim | 9/10 | 5401 days | 1% |
| Michael Assfalg | 5/10 | 5401 days | 1% |
| Julie Pasquignon | 8/10 | 5403 days | 1% |
| Melanie Gruber | 10/10 | 5403 days | 1% |
| Erin Dumbauld | 5/10 | 5403 days | 1% |
| Frederik Christiansen | 8/10 | 5404 days | 1% |
| Ross Salisbury | 8/10 | 5404 days | 1% |
| David Emerick | 10/10 | 5405 days | 1% |
| Plomp | 8/10 | 5406 days | 1% |
| Derek Puplett | 8/10 | 5406 days | 1% |
| Callum Sibbald | 8/10 | 5406 days | 1% |
| Gerlach | 7/10 | 5407 days | 1% |
| Hartmut Tonner | 4/10 | 5408 days | 1% |
| Josef & Christine Evers | 8/10 | 5411 days | 1% |
| Ron Pantzer | 6/10 | 5411 days | 1% |
| Richard Brijs | 9/10 | 5413 days | 1% |
| Jill Dean | 8/10 | 5417 days | 1% |
| Hartmut Vogt | 5/10 | 5418 days | 1% |
| Agata Szyler-Seildl | 9/10 | 5420 days | 1% |
| Horton Fawkes | 4/10 | 5421 days | 1% |
| Luc Marchand | 7/10 | 5422 days | 1% |
| Leontien Holster | 7/10 | 5422 days | 1% |
| Schers | 8/10 | 5423 days | 1% |
| Friedli Manuela | 10/10 | 5425 days | 1% |
| D Hoekstra | 7/10 | 5425 days | 1% |
| Mr & Mrs Winter | 7/10 | 5425 days | 1% |
| John Clarkson | 7/10 | 5428 days | 1% |
| cfc | 10/10 | 5461 days | 1% |
| wackiesttulip | 10/10 | 5522 days | 1% |
| Andrew Hammond | 8/10 | 5553 days | 1% |
| Mary Van | 8/10 | 5583 days | 1% |
| Mark Coffey | 9/10 | 5614 days | 1% |
| Jon van Hanten | 9/10 | 5692 days | 1% |
| Wal & Lynne | 8/10 | 5696 days | 1% |
| Haley & Jason | 6/10 | 5699 days | 1% |
| Amy | 9/10 | 5706 days | 1% |
| June | 10/10 | 5736 days | 1% |
| Moeller | 7/10 | 5745 days | 1% |
| Stefan Scheiterlein | 9/10 | 5749 days | 1% |
| katrina Marshall | 8/10 | 5753 days | 1% |
| Zoe Norcross | 8/10 | 5753 days | 1% |
| Einar | 8/10 | 5755 days | 1% |
| Tim Smith | 7/10 | 5758 days | 1% |
| Margo Alaska | 5/10 | 5758 days | 1% |
| A Libbis | 7/10 | 5759 days | 1% |
| P.C Kool | 9/10 | 5762 days | 1% |
| Main | 9/10 | 5768 days | 1% |
| Angela | 10/10 | 5768 days | 1% |
| Tanya Fitzgibbon | 6/10 | 5768 days | 1% |
| Zareua Boree | 6/10 | 5770 days | 1% |
| Don & Alice | 9/10 | 5771 days | 1% |
| jongejan | 8/10 | 5773 days | 1% |
| Susanne Strassmann | 8/10 | 5773 days | 1% |
| Michael | 3/10 | 5777 days | 1% |
| th schuermann | 3/10 | 5777 days | 1% |
| Ulric | 7/10 | 5789 days | 1% |
| Peter McGain | 4/10 | 5790 days | 1% |
| Gerrard Van S | 9/10 | 5794 days | 1% |
| Otto | 7/10 | 5794 days | 1% |
| Supa Simpson | 8/10 | 5800 days | 1% |
| Norbert Hainz | 6/10 | 5808 days | 1% |
| Etienne VanD | 9/10 | 5815 days | 1% |
| Astrio Gregersen | 3/10 | 5824 days | 1% |
| barts | 7/10 | 5841 days | 1% |
| janden | 10/10 | 5841 days | 1% |
| frederike | 8/10 | 5842 days | 1% |
| varenaee | 10/10 | 5842 days | 1% |
| joem | 9/10 | 5843 days | 1% |
| vivw | 8/10 | 5849 days | 1% |
| pthreadgood | 9/10 | 5855 days | 1% |
| Sandra M | 6/10 | 5859 days | 1% |
| Michelle Kraemer | 8/10 | 5864 days | 1% |
| Philip Ryott | 9/10 | 5867 days | 1% |
| Marcel Schleinkcfer | 7/10 | 5869 days | 1% |
| Primavesi | 7/10 | 5869 days | 1% |
| Wim Put | 9/10 | 5883 days | 1% |
| Cheryl | 7/10 | 5887 days | 1% |
| Susan Fielder | 8/10 | 5887 days | 1% |
| johanw | 8/10 | 5973 days | 1% |
| AndyEngland | 5/10 | 6089 days | 1% |
| JoF | 9/10 | 6089 days | 1% |
| Christian Kamm | 7/10 | 6098 days | 1% |
| Michael Maddams | 9/10 | 6099 days | 1% |
| RonB | 7/10 | 6113 days | 1% |
| LesleyR | 7/10 | 6119 days | 1% |
| JeremyE | 8/10 | 6119 days | 1% |
| LucyT | 8/10 | 6119 days | 1% |
| Francesca Sabat | 9/10 | 6123 days | 1% |
| JesusB | 8/10 | 6135 days | 1% |
| ChristopherD | 8/10 | 6135 days | 1% |
| XaviG | 9/10 | 6135 days | 1% |
| JoanneM | 7/10 | 6136 days | 1% |
| Steven | 7/10 | 6144 days | 1% |
| Franz | 9/10 | 6152 days | 1% |
| Denise | 7/10 | 6223 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Kaikoura TOP 10 Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-4.06% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 42 days. However the Kaikoura TOP 10 Holiday Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Kaikoura TOP 10 Holiday Park experience has been adjusted for 200 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 197 | -4.00% |
| 198 | -4.02% |
| 199 | -4.04% |
| 200 | -4.06% |
| 201 | -4.08% |
| 202 | -4.10% |
| 203 | -4.12% |
| … | … |
Balancing Adjustment
3.59% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
82%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.