Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Kaikoura TOP 10 Holiday Park.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
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Kaikoura TOP 10 Holiday Park
Valid Reviews
207 Valid Reviews
The Kaikoura TOP 10 Holiday Park experience has a total of 210 reviews. There are 207 valid reviews that are included when calculating the ranking score and 3 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 207 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 22 |
|
11% |
| 9/10 | 47 |
|
23% |
| 8/10 | 61 |
|
29% |
| 7/10 | 40 |
|
19% |
| 6/10 | 18 |
|
9% |
| 5/10 | 10 |
|
5% |
| 4/10 | 4 |
|
2% |
| 3/10 | 4 |
|
2% |
| 2/10 | 0 |
|
0% |
| 1/10 | 1 |
|
0% |
77.20% Average
The raw data average (mean) for all the Kaikoura TOP 10 Holiday Park valid reviews is 77.20% and is based on 207 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
154 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 207 valid reviews, the experience has 154 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 154 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 14 |
|
9% |
| 9/10 | 32 |
|
21% |
| 8/10 | 46 |
|
30% |
| 7/10 | 33 |
|
21% |
| 6/10 | 15 |
|
10% |
| 5/10 | 6 |
|
4% |
| 4/10 | 4 |
|
3% |
| 3/10 | 4 |
|
3% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
76.30% Average
The raw data average (mean) for all the Kaikoura TOP 10 Holiday Park face-to-face reviews is 76.30% and is based on 154 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
81.08%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Annie | 10/10 | 57 days | 100% |
| Fabienne | 8/10 | 394 days | 89% |
| Trui Waalwijk | 5/10 | 788 days | 49% |
| Melanie Stewart | 9/10 | 972 days | 46% |
| Oonagh | 7/10 | 1184 days | 26% |
| Tim | 9/10 | 1459 days | 12% |
| Hakan | 7/10 | 1518 days | 10% |
| Maria | 5/10 | 1855 days | 4% |
| Tanja & Sven | 10/10 | 1915 days | 5% |
| Charlotte | 10/10 | 2129 days | 4% |
| Kate | 9/10 | 2160 days | 4% |
| Ismay Fabre | 9/10 | 2221 days | 4% |
| Liz | 9/10 | 2221 days | 4% |
| Shane | 5/10 | 2311 days | 3% |
| Juraj | 10/10 | 2311 days | 4% |
| Fer&And | 8/10 | 2433 days | 4% |
| Christina | 6/10 | 2525 days | 3% |
| Clobby | 6/10 | 2586 days | 3% |
| Shira LA | 8/10 | 2614 days | 3% |
| Paul and Paula | 9/10 | 2671 days | 3% |
| Michael Talbot | 7/10 | 2711 days | 3% |
| Benjamin Yang | 9/10 | 2736 days | 3% |
| Paul Liboi | 10/10 | 2946 days | 3% |
| Alan Brown | 8/10 | 2978 days | 3% |
| Ashley | 9/10 | 3111 days | 2% |
| Phillippa McLernon | 9/10 | 3338 days | 2% |
| Petr Svobodnik | 1/10 | 3369 days | 1% |
| Singapore Sling | 8/10 | 3406 days | 2% |
| Melissa Darlington | 8/10 | 3450 days | 2% |
| Jan mentink | 8/10 | 3528 days | 2% |
| Fabien Metro | 8/10 | 3533 days | 2% |
| Nick Rowe | 9/10 | 3535 days | 2% |
| John Drake | 8/10 | 3697 days | 1% |
| holidaymad from Solihull | 7/10 | 3740 days | 1% |
| tschavalon | 8/10 | 3832 days | 1% |
| Mike Fricker | 8/10 | 4016 days | 1% |
| Chris Handley | 10/10 | 4043 days | 1% |
| Joanna Mulcahy | 10/10 | 4044 days | 1% |
| Crousse | 7/10 | 4047 days | 1% |
| Jan Majerus | 9/10 | 4060 days | 1% |
| Kiernan Matthew | 7/10 | 4074 days | 1% |
| Ted Cole | 7/10 | 4075 days | 1% |
| Sue Eastwood | 5/10 | 4075 days | 0% |
| Davina Teo | 6/10 | 4082 days | 0% |
| Nigel | 10/10 | 4082 days | 1% |
| Monique Browne | 10/10 | 4108 days | 0% |
| ozelmer | 8/10 | 4228 days | 0% |
| Tony Graham | 7/10 | 4351 days | 0% |
| Neil Beckett | 9/10 | 4381 days | 1% |
| Sophie Spady | 7/10 | 4398 days | 1% |
| Christofer Tonn | 6/10 | 4398 days | 1% |
| Michael Nolan | 9/10 | 4412 days | 1% |
| Jim Woodruff | 9/10 | 4440 days | 1% |
| GARRYBLOWER | 10/10 | 4471 days | 1% |
| Rob | 8/10 | 4488 days | 1% |
| Brian Howe | 10/10 | 4495 days | 1% |
| Stephanie Levepue | 8/10 | 4506 days | 1% |
| Reijans | 8/10 | 4508 days | 1% |
| Rolf Zwahlen | 9/10 | 4509 days | 1% |
| Erik Funk | 8/10 | 4509 days | 1% |
| Steve and Therese Dunne | 9/10 | 4514 days | 1% |
| Ton Franke | 8/10 | 4518 days | 1% |
| sueadegizmo | 8/10 | 4685 days | 1% |
| Birds Tubbs | 8/10 | 4762 days | 1% |
| Toby Clark | 9/10 | 4769 days | 1% |
| Robert Steendijk | 7/10 | 4772 days | 1% |
| Denise & Maciej Holzer | 5/10 | 4781 days | 1% |
| Brasier | 9/10 | 4783 days | 1% |
| Josef | 7/10 | 4787 days | 1% |
| Michael & Janet | 8/10 | 4787 days | 1% |
| Seiler | 9/10 | 4787 days | 1% |
| Rebecca Richardson | 8/10 | 4788 days | 1% |
| Andrew Powell | 8/10 | 4788 days | 1% |
| Orlando | 8/10 | 4789 days | 1% |
| Gerhard Schoenmeubeck | 7/10 | 4789 days | 1% |
| Astrid Boon | 6/10 | 4791 days | 1% |
| Jim Delacruz | 6/10 | 4792 days | 1% |
| Janse | 3/10 | 4793 days | 0% |
| Peter Holt | 7/10 | 4794 days | 1% |
| Jonathan Philp | 8/10 | 4798 days | 1% |
| Frank Krivauek | 6/10 | 4800 days | 1% |
| Alison Rosser | 6/10 | 4800 days | 1% |
| Devon Urlacher | 9/10 | 4800 days | 1% |
| Kurt & Noemi Buhler | 7/10 | 4801 days | 1% |
| David Blundell | 4/10 | 4801 days | 1% |
| Hugo ten Brink | 8/10 | 4804 days | 1% |
| Katie K | 10/10 | 4815 days | 1% |
| Balonno | 6/10 | 4837 days | 1% |
| CMJ | 9/10 | 4837 days | 1% |
| Tobias Forst | 8/10 | 4869 days | 1% |
| Kai | 8/10 | 4874 days | 1% |
| Marc & Pauline | 8/10 | 4874 days | 1% |
| Eveline Mestrom | 6/10 | 4888 days | 1% |
| Tamara | 7/10 | 4898 days | 1% |
| Edward Marhi | 9/10 | 5109 days | 1% |
| Ken Jones | 7/10 | 5118 days | 1% |
| Jorren | 8/10 | 5121 days | 1% |
| Iain Campbell | 7/10 | 5121 days | 1% |
| Leon van Hengel | 8/10 | 5126 days | 1% |
| Werner and Rita | 9/10 | 5127 days | 1% |
| Judith | 9/10 | 5129 days | 1% |
| Charlie | 6/10 | 5129 days | 1% |
| Sue Top | 8/10 | 5130 days | 1% |
| Bill Cutler | 9/10 | 5133 days | 1% |
| Juerg & Denise Zuesli | 8/10 | 5136 days | 1% |
| Schweisshelm | 7/10 | 5137 days | 1% |
| Eddie Stevens | 8/10 | 5137 days | 1% |
| Cheryl & Ged Knight | 8/10 | 5139 days | 1% |
| Stephen Shearer | 10/10 | 5140 days | 1% |
| Hannah Roberts | 6/10 | 5140 days | 1% |
| James Hardern | 7/10 | 5140 days | 1% |
| Sue Croft | 9/10 | 5140 days | 1% |
| Cameron and Kim | 9/10 | 5142 days | 1% |
| Michael Assfalg | 5/10 | 5142 days | 1% |
| Julie Pasquignon | 8/10 | 5144 days | 1% |
| Melanie Gruber | 10/10 | 5144 days | 1% |
| Erin Dumbauld | 5/10 | 5144 days | 1% |
| Frederik Christiansen | 8/10 | 5145 days | 1% |
| Ross Salisbury | 8/10 | 5145 days | 1% |
| David Emerick | 10/10 | 5146 days | 1% |
| Plomp | 8/10 | 5147 days | 1% |
| Derek Puplett | 8/10 | 5147 days | 1% |
| Callum Sibbald | 8/10 | 5147 days | 1% |
| Gerlach | 7/10 | 5148 days | 1% |
| Hartmut Tonner | 4/10 | 5149 days | 1% |
| Josef & Christine Evers | 8/10 | 5152 days | 1% |
| Ron Pantzer | 6/10 | 5152 days | 1% |
| Richard Brijs | 9/10 | 5154 days | 1% |
| Jill Dean | 8/10 | 5158 days | 1% |
| Hartmut Vogt | 5/10 | 5159 days | 1% |
| Agata Szyler-Seildl | 9/10 | 5161 days | 1% |
| Horton Fawkes | 4/10 | 5162 days | 1% |
| Luc Marchand | 7/10 | 5163 days | 1% |
| Leontien Holster | 7/10 | 5163 days | 1% |
| Schers | 8/10 | 5164 days | 1% |
| Friedli Manuela | 10/10 | 5166 days | 1% |
| D Hoekstra | 7/10 | 5166 days | 1% |
| Mr & Mrs Winter | 7/10 | 5166 days | 1% |
| John Clarkson | 7/10 | 5169 days | 1% |
| cfc | 10/10 | 5202 days | 1% |
| wackiesttulip | 10/10 | 5263 days | 1% |
| Andrew Hammond | 8/10 | 5294 days | 1% |
| Mary Van | 8/10 | 5324 days | 1% |
| Mark Coffey | 9/10 | 5355 days | 1% |
| Jon van Hanten | 9/10 | 5433 days | 1% |
| Wal & Lynne | 8/10 | 5437 days | 1% |
| Haley & Jason | 6/10 | 5440 days | 1% |
| Amy | 9/10 | 5447 days | 1% |
| June | 10/10 | 5477 days | 1% |
| Moeller | 7/10 | 5486 days | 1% |
| Stefan Scheiterlein | 9/10 | 5490 days | 1% |
| katrina Marshall | 8/10 | 5494 days | 1% |
| Zoe Norcross | 8/10 | 5494 days | 1% |
| Einar | 8/10 | 5496 days | 1% |
| Tim Smith | 7/10 | 5499 days | 1% |
| Margo Alaska | 5/10 | 5499 days | 1% |
| A Libbis | 7/10 | 5500 days | 1% |
| P.C Kool | 9/10 | 5503 days | 1% |
| Main | 9/10 | 5509 days | 1% |
| Angela | 10/10 | 5509 days | 1% |
| Tanya Fitzgibbon | 6/10 | 5509 days | 1% |
| Zareua Boree | 6/10 | 5511 days | 1% |
| Don & Alice | 9/10 | 5512 days | 1% |
| jongejan | 8/10 | 5514 days | 1% |
| Susanne Strassmann | 8/10 | 5514 days | 1% |
| Michael | 3/10 | 5518 days | 0% |
| th schuermann | 3/10 | 5518 days | 0% |
| Ulric | 7/10 | 5530 days | 1% |
| Peter McGain | 4/10 | 5531 days | 1% |
| Gerrard Van S | 9/10 | 5535 days | 1% |
| Otto | 7/10 | 5535 days | 1% |
| Supa Simpson | 8/10 | 5541 days | 1% |
| Norbert Hainz | 6/10 | 5549 days | 1% |
| Etienne VanD | 9/10 | 5556 days | 1% |
| Astrio Gregersen | 3/10 | 5565 days | 0% |
| barts | 7/10 | 5582 days | 1% |
| janden | 10/10 | 5582 days | 1% |
| frederike | 8/10 | 5583 days | 1% |
| varenaee | 10/10 | 5583 days | 1% |
| joem | 9/10 | 5584 days | 1% |
| vivw | 8/10 | 5590 days | 1% |
| pthreadgood | 9/10 | 5596 days | 1% |
| Sandra M | 6/10 | 5600 days | 1% |
| Michelle Kraemer | 8/10 | 5605 days | 1% |
| Philip Ryott | 9/10 | 5608 days | 1% |
| Marcel Schleinkcfer | 7/10 | 5610 days | 1% |
| Primavesi | 7/10 | 5610 days | 1% |
| Wim Put | 9/10 | 5624 days | 1% |
| Cheryl | 7/10 | 5628 days | 1% |
| Susan Fielder | 8/10 | 5628 days | 1% |
| johanw | 8/10 | 5714 days | 1% |
| AndyEngland | 5/10 | 5830 days | 1% |
| JoF | 9/10 | 5830 days | 1% |
| Christian Kamm | 7/10 | 5839 days | 1% |
| Michael Maddams | 9/10 | 5840 days | 1% |
| RonB | 7/10 | 5854 days | 1% |
| LesleyR | 7/10 | 5860 days | 1% |
| JeremyE | 8/10 | 5860 days | 1% |
| LucyT | 8/10 | 5860 days | 1% |
| Francesca Sabat | 9/10 | 5864 days | 1% |
| JesusB | 8/10 | 5876 days | 1% |
| ChristopherD | 8/10 | 5876 days | 1% |
| XaviG | 9/10 | 5876 days | 1% |
| JoanneM | 7/10 | 5877 days | 1% |
| Steven | 7/10 | 5885 days | 1% |
| Franz | 9/10 | 5893 days | 1% |
| Denise | 7/10 | 5964 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Kaikoura TOP 10 Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-0.79% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 60 days. However the Kaikoura TOP 10 Holiday Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Kaikoura TOP 10 Holiday Park experience has been adjusted for 42 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 39 | -0.74% |
| 40 | -0.75% |
| 41 | -0.77% |
| 42 | -0.79% |
| 43 | -0.81% |
| 44 | -0.83% |
| 45 | -0.85% |
| … | … |
Balancing Adjustment
2.92% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
83%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.