Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Kaikoura TOP 10 Holiday Park.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Kaikoura TOP 10 Holiday Park
Valid Reviews
207 Valid Reviews
The Kaikoura TOP 10 Holiday Park experience has a total of 210 reviews. There are 207 valid reviews that are included when calculating the ranking score and 3 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 207 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 22 |
|
11% |
| 9/10 | 47 |
|
23% |
| 8/10 | 61 |
|
29% |
| 7/10 | 40 |
|
19% |
| 6/10 | 18 |
|
9% |
| 5/10 | 10 |
|
5% |
| 4/10 | 4 |
|
2% |
| 3/10 | 4 |
|
2% |
| 2/10 | 0 |
|
0% |
| 1/10 | 1 |
|
0% |
77.20% Average
The raw data average (mean) for all the Kaikoura TOP 10 Holiday Park valid reviews is 77.20% and is based on 207 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
154 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 207 valid reviews, the experience has 154 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 154 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 14 |
|
9% |
| 9/10 | 32 |
|
21% |
| 8/10 | 46 |
|
30% |
| 7/10 | 33 |
|
21% |
| 6/10 | 15 |
|
10% |
| 5/10 | 6 |
|
4% |
| 4/10 | 4 |
|
3% |
| 3/10 | 4 |
|
3% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
76.30% Average
The raw data average (mean) for all the Kaikoura TOP 10 Holiday Park face-to-face reviews is 76.30% and is based on 154 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
82.02%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Annie | 10/10 | 308 days | 100% |
| Fabienne | 8/10 | 645 days | 79% |
| Trui Waalwijk | 5/10 | 1039 days | 32% |
| Melanie Stewart | 9/10 | 1223 days | 27% |
| Oonagh | 7/10 | 1435 days | 13% |
| Tim | 9/10 | 1710 days | 6% |
| Hakan | 7/10 | 1769 days | 5% |
| Maria | 5/10 | 2106 days | 4% |
| Tanja & Sven | 10/10 | 2166 days | 5% |
| Charlotte | 10/10 | 2380 days | 4% |
| Kate | 9/10 | 2411 days | 4% |
| Ismay Fabre | 9/10 | 2472 days | 4% |
| Liz | 9/10 | 2472 days | 4% |
| Shane | 5/10 | 2562 days | 3% |
| Juraj | 10/10 | 2562 days | 4% |
| Fer&And | 8/10 | 2684 days | 3% |
| Christina | 6/10 | 2776 days | 3% |
| Clobby | 6/10 | 2837 days | 3% |
| Shira LA | 8/10 | 2865 days | 3% |
| Paul and Paula | 9/10 | 2922 days | 3% |
| Michael Talbot | 7/10 | 2962 days | 3% |
| Benjamin Yang | 9/10 | 2987 days | 3% |
| Paul Liboi | 10/10 | 3197 days | 2% |
| Alan Brown | 8/10 | 3229 days | 2% |
| Ashley | 9/10 | 3362 days | 2% |
| Phillippa McLernon | 9/10 | 3589 days | 2% |
| Petr Svobodnik | 1/10 | 3620 days | 1% |
| Singapore Sling | 8/10 | 3657 days | 1% |
| Melissa Darlington | 8/10 | 3701 days | 1% |
| Jan mentink | 8/10 | 3779 days | 1% |
| Fabien Metro | 8/10 | 3784 days | 1% |
| Nick Rowe | 9/10 | 3786 days | 1% |
| John Drake | 8/10 | 3948 days | 1% |
| holidaymad from Solihull | 7/10 | 3991 days | 1% |
| tschavalon | 8/10 | 4083 days | 1% |
| Mike Fricker | 8/10 | 4267 days | 0% |
| Chris Handley | 10/10 | 4294 days | 0% |
| Joanna Mulcahy | 10/10 | 4295 days | 0% |
| Crousse | 7/10 | 4298 days | 0% |
| Jan Majerus | 9/10 | 4311 days | 0% |
| Kiernan Matthew | 7/10 | 4325 days | 0% |
| Ted Cole | 7/10 | 4326 days | 0% |
| Sue Eastwood | 5/10 | 4326 days | 0% |
| Davina Teo | 6/10 | 4333 days | 0% |
| Nigel | 10/10 | 4333 days | 0% |
| Monique Browne | 10/10 | 4359 days | 0% |
| ozelmer | 8/10 | 4479 days | 1% |
| Tony Graham | 7/10 | 4602 days | 1% |
| Neil Beckett | 9/10 | 4632 days | 1% |
| Sophie Spady | 7/10 | 4649 days | 1% |
| Christofer Tonn | 6/10 | 4649 days | 1% |
| Michael Nolan | 9/10 | 4663 days | 1% |
| Jim Woodruff | 9/10 | 4691 days | 1% |
| GARRYBLOWER | 10/10 | 4722 days | 1% |
| Rob | 8/10 | 4739 days | 1% |
| Brian Howe | 10/10 | 4746 days | 1% |
| Stephanie Levepue | 8/10 | 4757 days | 1% |
| Reijans | 8/10 | 4759 days | 1% |
| Rolf Zwahlen | 9/10 | 4760 days | 1% |
| Erik Funk | 8/10 | 4760 days | 1% |
| Steve and Therese Dunne | 9/10 | 4765 days | 1% |
| Ton Franke | 8/10 | 4769 days | 1% |
| sueadegizmo | 8/10 | 4936 days | 1% |
| Birds Tubbs | 8/10 | 5013 days | 1% |
| Toby Clark | 9/10 | 5020 days | 1% |
| Robert Steendijk | 7/10 | 5023 days | 1% |
| Denise & Maciej Holzer | 5/10 | 5032 days | 1% |
| Brasier | 9/10 | 5034 days | 1% |
| Josef | 7/10 | 5038 days | 1% |
| Michael & Janet | 8/10 | 5038 days | 1% |
| Seiler | 9/10 | 5038 days | 1% |
| Rebecca Richardson | 8/10 | 5039 days | 1% |
| Andrew Powell | 8/10 | 5039 days | 1% |
| Orlando | 8/10 | 5040 days | 1% |
| Gerhard Schoenmeubeck | 7/10 | 5040 days | 1% |
| Astrid Boon | 6/10 | 5042 days | 1% |
| Jim Delacruz | 6/10 | 5043 days | 1% |
| Janse | 3/10 | 5044 days | 1% |
| Peter Holt | 7/10 | 5045 days | 1% |
| Jonathan Philp | 8/10 | 5049 days | 1% |
| Frank Krivauek | 6/10 | 5051 days | 1% |
| Alison Rosser | 6/10 | 5051 days | 1% |
| Devon Urlacher | 9/10 | 5051 days | 1% |
| Kurt & Noemi Buhler | 7/10 | 5052 days | 1% |
| David Blundell | 4/10 | 5052 days | 1% |
| Hugo ten Brink | 8/10 | 5055 days | 1% |
| Katie K | 10/10 | 5066 days | 1% |
| Balonno | 6/10 | 5088 days | 1% |
| CMJ | 9/10 | 5088 days | 1% |
| Tobias Forst | 8/10 | 5120 days | 1% |
| Kai | 8/10 | 5125 days | 1% |
| Marc & Pauline | 8/10 | 5125 days | 1% |
| Eveline Mestrom | 6/10 | 5139 days | 1% |
| Tamara | 7/10 | 5149 days | 1% |
| Edward Marhi | 9/10 | 5360 days | 1% |
| Ken Jones | 7/10 | 5369 days | 1% |
| Jorren | 8/10 | 5372 days | 1% |
| Iain Campbell | 7/10 | 5372 days | 1% |
| Leon van Hengel | 8/10 | 5377 days | 1% |
| Werner and Rita | 9/10 | 5378 days | 1% |
| Judith | 9/10 | 5380 days | 1% |
| Charlie | 6/10 | 5380 days | 1% |
| Sue Top | 8/10 | 5381 days | 1% |
| Bill Cutler | 9/10 | 5384 days | 1% |
| Juerg & Denise Zuesli | 8/10 | 5387 days | 1% |
| Schweisshelm | 7/10 | 5388 days | 1% |
| Eddie Stevens | 8/10 | 5388 days | 1% |
| Cheryl & Ged Knight | 8/10 | 5390 days | 1% |
| Stephen Shearer | 10/10 | 5391 days | 1% |
| Hannah Roberts | 6/10 | 5391 days | 1% |
| James Hardern | 7/10 | 5391 days | 1% |
| Sue Croft | 9/10 | 5391 days | 1% |
| Cameron and Kim | 9/10 | 5393 days | 1% |
| Michael Assfalg | 5/10 | 5393 days | 1% |
| Julie Pasquignon | 8/10 | 5395 days | 1% |
| Melanie Gruber | 10/10 | 5395 days | 1% |
| Erin Dumbauld | 5/10 | 5395 days | 1% |
| Frederik Christiansen | 8/10 | 5396 days | 1% |
| Ross Salisbury | 8/10 | 5396 days | 1% |
| David Emerick | 10/10 | 5397 days | 1% |
| Plomp | 8/10 | 5398 days | 1% |
| Derek Puplett | 8/10 | 5398 days | 1% |
| Callum Sibbald | 8/10 | 5398 days | 1% |
| Gerlach | 7/10 | 5399 days | 1% |
| Hartmut Tonner | 4/10 | 5400 days | 1% |
| Josef & Christine Evers | 8/10 | 5403 days | 1% |
| Ron Pantzer | 6/10 | 5403 days | 1% |
| Richard Brijs | 9/10 | 5405 days | 1% |
| Jill Dean | 8/10 | 5409 days | 1% |
| Hartmut Vogt | 5/10 | 5410 days | 1% |
| Agata Szyler-Seildl | 9/10 | 5412 days | 1% |
| Horton Fawkes | 4/10 | 5413 days | 1% |
| Luc Marchand | 7/10 | 5414 days | 1% |
| Leontien Holster | 7/10 | 5414 days | 1% |
| Schers | 8/10 | 5415 days | 1% |
| Friedli Manuela | 10/10 | 5417 days | 1% |
| D Hoekstra | 7/10 | 5417 days | 1% |
| Mr & Mrs Winter | 7/10 | 5417 days | 1% |
| John Clarkson | 7/10 | 5420 days | 1% |
| cfc | 10/10 | 5453 days | 1% |
| wackiesttulip | 10/10 | 5514 days | 1% |
| Andrew Hammond | 8/10 | 5545 days | 1% |
| Mary Van | 8/10 | 5575 days | 1% |
| Mark Coffey | 9/10 | 5606 days | 1% |
| Jon van Hanten | 9/10 | 5684 days | 1% |
| Wal & Lynne | 8/10 | 5688 days | 1% |
| Haley & Jason | 6/10 | 5691 days | 1% |
| Amy | 9/10 | 5698 days | 1% |
| June | 10/10 | 5728 days | 1% |
| Moeller | 7/10 | 5737 days | 1% |
| Stefan Scheiterlein | 9/10 | 5741 days | 1% |
| katrina Marshall | 8/10 | 5745 days | 1% |
| Zoe Norcross | 8/10 | 5745 days | 1% |
| Einar | 8/10 | 5747 days | 1% |
| Tim Smith | 7/10 | 5750 days | 1% |
| Margo Alaska | 5/10 | 5750 days | 1% |
| A Libbis | 7/10 | 5751 days | 1% |
| P.C Kool | 9/10 | 5754 days | 1% |
| Main | 9/10 | 5760 days | 1% |
| Angela | 10/10 | 5760 days | 1% |
| Tanya Fitzgibbon | 6/10 | 5760 days | 1% |
| Zareua Boree | 6/10 | 5762 days | 1% |
| Don & Alice | 9/10 | 5763 days | 1% |
| jongejan | 8/10 | 5765 days | 1% |
| Susanne Strassmann | 8/10 | 5765 days | 1% |
| Michael | 3/10 | 5769 days | 1% |
| th schuermann | 3/10 | 5769 days | 1% |
| Ulric | 7/10 | 5781 days | 1% |
| Peter McGain | 4/10 | 5782 days | 1% |
| Gerrard Van S | 9/10 | 5786 days | 1% |
| Otto | 7/10 | 5786 days | 1% |
| Supa Simpson | 8/10 | 5792 days | 1% |
| Norbert Hainz | 6/10 | 5800 days | 1% |
| Etienne VanD | 9/10 | 5807 days | 1% |
| Astrio Gregersen | 3/10 | 5816 days | 1% |
| barts | 7/10 | 5833 days | 1% |
| janden | 10/10 | 5833 days | 1% |
| frederike | 8/10 | 5834 days | 1% |
| varenaee | 10/10 | 5834 days | 1% |
| joem | 9/10 | 5835 days | 1% |
| vivw | 8/10 | 5841 days | 1% |
| pthreadgood | 9/10 | 5847 days | 1% |
| Sandra M | 6/10 | 5851 days | 1% |
| Michelle Kraemer | 8/10 | 5856 days | 1% |
| Philip Ryott | 9/10 | 5859 days | 1% |
| Marcel Schleinkcfer | 7/10 | 5861 days | 1% |
| Primavesi | 7/10 | 5861 days | 1% |
| Wim Put | 9/10 | 5875 days | 1% |
| Cheryl | 7/10 | 5879 days | 1% |
| Susan Fielder | 8/10 | 5879 days | 1% |
| johanw | 8/10 | 5965 days | 1% |
| AndyEngland | 5/10 | 6081 days | 1% |
| JoF | 9/10 | 6081 days | 1% |
| Christian Kamm | 7/10 | 6090 days | 1% |
| Michael Maddams | 9/10 | 6091 days | 1% |
| RonB | 7/10 | 6105 days | 1% |
| LesleyR | 7/10 | 6111 days | 1% |
| JeremyE | 8/10 | 6111 days | 1% |
| LucyT | 8/10 | 6111 days | 1% |
| Francesca Sabat | 9/10 | 6115 days | 1% |
| JesusB | 8/10 | 6127 days | 1% |
| ChristopherD | 8/10 | 6127 days | 1% |
| XaviG | 9/10 | 6127 days | 1% |
| JoanneM | 7/10 | 6128 days | 1% |
| Steven | 7/10 | 6136 days | 1% |
| Franz | 9/10 | 6144 days | 1% |
| Denise | 7/10 | 6215 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Kaikoura TOP 10 Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-4.07% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 42 days. However the Kaikoura TOP 10 Holiday Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Kaikoura TOP 10 Holiday Park experience has been adjusted for 200 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 197 | -4.01% |
| 198 | -4.03% |
| 199 | -4.05% |
| 200 | -4.07% |
| 201 | -4.09% |
| 202 | -4.11% |
| 203 | -4.13% |
| … | … |
Balancing Adjustment
3.61% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
82%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.