Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Kaikoura TOP 10 Holiday Park.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
207 Valid Reviews
The Kaikoura TOP 10 Holiday Park experience has a total of 210 reviews. There are 207 valid reviews that are included when calculating the ranking score and 3 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 207 valid reviews:
Rating | Count | Percentage | |
---|---|---|---|
10/10 | 22 |
|
11% |
9/10 | 47 |
|
23% |
8/10 | 61 |
|
29% |
7/10 | 40 |
|
19% |
6/10 | 18 |
|
9% |
5/10 | 10 |
|
5% |
4/10 | 4 |
|
2% |
3/10 | 4 |
|
2% |
2/10 | 0 |
|
0% |
1/10 | 1 |
|
0% |
77.20% Average
The raw data average (mean) for all the Kaikoura TOP 10 Holiday Park valid reviews is 77.20% and is based on 207 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
154 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 207 valid reviews, the experience has 154 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 154 face-to-face reviews:
Rating | Count | Percentage | |
---|---|---|---|
10/10 | 14 |
|
9% |
9/10 | 32 |
|
21% |
8/10 | 46 |
|
30% |
7/10 | 33 |
|
21% |
6/10 | 15 |
|
10% |
5/10 | 6 |
|
4% |
4/10 | 4 |
|
3% |
3/10 | 4 |
|
3% |
2/10 | 0 |
|
0% |
1/10 | 0 |
|
0% |
76.30% Average
The raw data average (mean) for all the Kaikoura TOP 10 Holiday Park face-to-face reviews is 76.30% and is based on 154 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
80.97%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
Reviewer | Rating | Age | Relative Weight |
---|---|---|---|
Annie | 10/10 | 18 days | 100% |
Fabienne | 8/10 | 355 days | 91% |
Trui Waalwijk | 5/10 | 749 days | 52% |
Melanie Stewart | 9/10 | 933 days | 50% |
Oonagh | 7/10 | 1145 days | 29% |
Tim | 9/10 | 1420 days | 14% |
Hakan | 7/10 | 1479 days | 11% |
Maria | 5/10 | 1816 days | 4% |
Tanja & Sven | 10/10 | 1876 days | 5% |
Charlotte | 10/10 | 2090 days | 4% |
Kate | 9/10 | 2121 days | 4% |
Ismay Fabre | 9/10 | 2182 days | 4% |
Liz | 9/10 | 2182 days | 4% |
Shane | 5/10 | 2272 days | 3% |
Juraj | 10/10 | 2272 days | 4% |
Fer&And | 8/10 | 2394 days | 4% |
Christina | 6/10 | 2486 days | 3% |
Clobby | 6/10 | 2547 days | 3% |
Shira LA | 8/10 | 2575 days | 3% |
Paul and Paula | 9/10 | 2632 days | 3% |
Michael Talbot | 7/10 | 2672 days | 3% |
Benjamin Yang | 9/10 | 2698 days | 3% |
Paul Liboi | 10/10 | 2907 days | 3% |
Alan Brown | 8/10 | 2940 days | 3% |
Ashley | 9/10 | 3072 days | 3% |
Phillippa McLernon | 9/10 | 3299 days | 2% |
Petr Svobodnik | 1/10 | 3330 days | 1% |
Singapore Sling | 8/10 | 3368 days | 2% |
Melissa Darlington | 8/10 | 3411 days | 2% |
Jan mentink | 8/10 | 3489 days | 2% |
Fabien Metro | 8/10 | 3494 days | 2% |
Nick Rowe | 9/10 | 3496 days | 2% |
John Drake | 8/10 | 3658 days | 1% |
holidaymad from Solihull | 7/10 | 3702 days | 1% |
tschavalon | 8/10 | 3794 days | 1% |
Mike Fricker | 8/10 | 3977 days | 1% |
Chris Handley | 10/10 | 4004 days | 1% |
Joanna Mulcahy | 10/10 | 4005 days | 1% |
Crousse | 7/10 | 4008 days | 1% |
Jan Majerus | 9/10 | 4021 days | 1% |
Kiernan Matthew | 7/10 | 4035 days | 1% |
Ted Cole | 7/10 | 4036 days | 1% |
Sue Eastwood | 5/10 | 4036 days | 0% |
Davina Teo | 6/10 | 4043 days | 1% |
Nigel | 10/10 | 4043 days | 1% |
Monique Browne | 10/10 | 4069 days | 1% |
ozelmer | 8/10 | 4189 days | 0% |
Tony Graham | 7/10 | 4312 days | 0% |
Neil Beckett | 9/10 | 4342 days | 0% |
Sophie Spady | 7/10 | 4359 days | 0% |
Christofer Tonn | 6/10 | 4359 days | 0% |
Michael Nolan | 9/10 | 4373 days | 0% |
Jim Woodruff | 9/10 | 4401 days | 1% |
GARRYBLOWER | 10/10 | 4432 days | 1% |
Rob | 8/10 | 4449 days | 1% |
Brian Howe | 10/10 | 4456 days | 1% |
Stephanie Levepue | 8/10 | 4467 days | 1% |
Reijans | 8/10 | 4469 days | 1% |
Rolf Zwahlen | 9/10 | 4470 days | 1% |
Erik Funk | 8/10 | 4470 days | 1% |
Steve and Therese Dunne | 9/10 | 4475 days | 1% |
Ton Franke | 8/10 | 4479 days | 1% |
sueadegizmo | 8/10 | 4646 days | 1% |
Birds Tubbs | 8/10 | 4723 days | 1% |
Toby Clark | 9/10 | 4730 days | 1% |
Robert Steendijk | 7/10 | 4733 days | 1% |
Denise & Maciej Holzer | 5/10 | 4742 days | 1% |
Brasier | 9/10 | 4744 days | 1% |
Josef | 7/10 | 4748 days | 1% |
Michael & Janet | 8/10 | 4748 days | 1% |
Seiler | 9/10 | 4748 days | 1% |
Rebecca Richardson | 8/10 | 4749 days | 1% |
Andrew Powell | 8/10 | 4749 days | 1% |
Orlando | 8/10 | 4750 days | 1% |
Gerhard Schoenmeubeck | 7/10 | 4750 days | 1% |
Astrid Boon | 6/10 | 4752 days | 1% |
Jim Delacruz | 6/10 | 4753 days | 1% |
Janse | 3/10 | 4754 days | 1% |
Peter Holt | 7/10 | 4755 days | 1% |
Jonathan Philp | 8/10 | 4759 days | 1% |
Frank Krivauek | 6/10 | 4761 days | 1% |
Alison Rosser | 6/10 | 4761 days | 1% |
Devon Urlacher | 9/10 | 4761 days | 1% |
Kurt & Noemi Buhler | 7/10 | 4762 days | 1% |
David Blundell | 4/10 | 4762 days | 1% |
Hugo ten Brink | 8/10 | 4765 days | 1% |
Katie K | 10/10 | 4776 days | 1% |
Balonno | 6/10 | 4798 days | 1% |
CMJ | 9/10 | 4798 days | 1% |
Tobias Forst | 8/10 | 4830 days | 1% |
Kai | 8/10 | 4835 days | 1% |
Marc & Pauline | 8/10 | 4835 days | 1% |
Eveline Mestrom | 6/10 | 4849 days | 1% |
Tamara | 7/10 | 4859 days | 1% |
Edward Marhi | 9/10 | 5070 days | 1% |
Ken Jones | 7/10 | 5079 days | 1% |
Jorren | 8/10 | 5082 days | 1% |
Iain Campbell | 7/10 | 5082 days | 1% |
Leon van Hengel | 8/10 | 5087 days | 1% |
Werner and Rita | 9/10 | 5088 days | 1% |
Judith | 9/10 | 5090 days | 1% |
Charlie | 6/10 | 5090 days | 1% |
Sue Top | 8/10 | 5091 days | 1% |
Bill Cutler | 9/10 | 5094 days | 1% |
Juerg & Denise Zuesli | 8/10 | 5097 days | 1% |
Schweisshelm | 7/10 | 5098 days | 1% |
Eddie Stevens | 8/10 | 5098 days | 1% |
Cheryl & Ged Knight | 8/10 | 5100 days | 1% |
Stephen Shearer | 10/10 | 5101 days | 1% |
Hannah Roberts | 6/10 | 5101 days | 1% |
James Hardern | 7/10 | 5101 days | 1% |
Sue Croft | 9/10 | 5101 days | 1% |
Cameron and Kim | 9/10 | 5103 days | 1% |
Michael Assfalg | 5/10 | 5103 days | 1% |
Julie Pasquignon | 8/10 | 5105 days | 1% |
Melanie Gruber | 10/10 | 5105 days | 1% |
Erin Dumbauld | 5/10 | 5105 days | 1% |
Frederik Christiansen | 8/10 | 5106 days | 1% |
Ross Salisbury | 8/10 | 5106 days | 1% |
David Emerick | 10/10 | 5107 days | 1% |
Plomp | 8/10 | 5108 days | 1% |
Derek Puplett | 8/10 | 5108 days | 1% |
Callum Sibbald | 8/10 | 5108 days | 1% |
Gerlach | 7/10 | 5109 days | 1% |
Hartmut Tonner | 4/10 | 5110 days | 1% |
Josef & Christine Evers | 8/10 | 5113 days | 1% |
Ron Pantzer | 6/10 | 5113 days | 1% |
Richard Brijs | 9/10 | 5115 days | 1% |
Jill Dean | 8/10 | 5119 days | 1% |
Hartmut Vogt | 5/10 | 5120 days | 1% |
Agata Szyler-Seildl | 9/10 | 5122 days | 1% |
Horton Fawkes | 4/10 | 5123 days | 1% |
Luc Marchand | 7/10 | 5124 days | 1% |
Leontien Holster | 7/10 | 5124 days | 1% |
Schers | 8/10 | 5125 days | 1% |
Friedli Manuela | 10/10 | 5127 days | 1% |
D Hoekstra | 7/10 | 5127 days | 1% |
Mr & Mrs Winter | 7/10 | 5127 days | 1% |
John Clarkson | 7/10 | 5130 days | 1% |
cfc | 10/10 | 5163 days | 1% |
wackiesttulip | 10/10 | 5224 days | 1% |
Andrew Hammond | 8/10 | 5255 days | 1% |
Mary Van | 8/10 | 5285 days | 1% |
Mark Coffey | 9/10 | 5316 days | 1% |
Jon van Hanten | 9/10 | 5394 days | 1% |
Wal & Lynne | 8/10 | 5398 days | 1% |
Haley & Jason | 6/10 | 5401 days | 1% |
Amy | 9/10 | 5408 days | 1% |
June | 10/10 | 5438 days | 1% |
Moeller | 7/10 | 5447 days | 1% |
Stefan Scheiterlein | 9/10 | 5451 days | 1% |
katrina Marshall | 8/10 | 5455 days | 1% |
Zoe Norcross | 8/10 | 5455 days | 1% |
Einar | 8/10 | 5457 days | 1% |
Tim Smith | 7/10 | 5460 days | 1% |
Margo Alaska | 5/10 | 5460 days | 1% |
A Libbis | 7/10 | 5461 days | 1% |
P.C Kool | 9/10 | 5464 days | 1% |
Main | 9/10 | 5470 days | 1% |
Angela | 10/10 | 5470 days | 1% |
Tanya Fitzgibbon | 6/10 | 5470 days | 1% |
Zareua Boree | 6/10 | 5472 days | 1% |
Don & Alice | 9/10 | 5473 days | 1% |
jongejan | 8/10 | 5475 days | 1% |
Susanne Strassmann | 8/10 | 5475 days | 1% |
Michael | 3/10 | 5479 days | 1% |
th schuermann | 3/10 | 5479 days | 1% |
Ulric | 7/10 | 5491 days | 1% |
Peter McGain | 4/10 | 5492 days | 1% |
Gerrard Van S | 9/10 | 5496 days | 1% |
Otto | 7/10 | 5496 days | 1% |
Supa Simpson | 8/10 | 5502 days | 1% |
Norbert Hainz | 6/10 | 5510 days | 1% |
Etienne VanD | 9/10 | 5517 days | 1% |
Astrio Gregersen | 3/10 | 5526 days | 1% |
barts | 7/10 | 5543 days | 1% |
janden | 10/10 | 5543 days | 1% |
frederike | 8/10 | 5544 days | 1% |
varenaee | 10/10 | 5544 days | 1% |
joem | 9/10 | 5545 days | 1% |
vivw | 8/10 | 5551 days | 1% |
pthreadgood | 9/10 | 5557 days | 1% |
Sandra M | 6/10 | 5561 days | 1% |
Michelle Kraemer | 8/10 | 5566 days | 1% |
Philip Ryott | 9/10 | 5569 days | 1% |
Marcel Schleinkcfer | 7/10 | 5571 days | 1% |
Primavesi | 7/10 | 5571 days | 1% |
Wim Put | 9/10 | 5585 days | 1% |
Cheryl | 7/10 | 5589 days | 1% |
Susan Fielder | 8/10 | 5589 days | 1% |
johanw | 8/10 | 5675 days | 1% |
AndyEngland | 5/10 | 5791 days | 1% |
JoF | 9/10 | 5791 days | 1% |
Christian Kamm | 7/10 | 5800 days | 1% |
Michael Maddams | 9/10 | 5801 days | 1% |
RonB | 7/10 | 5815 days | 1% |
LesleyR | 7/10 | 5821 days | 1% |
JeremyE | 8/10 | 5821 days | 1% |
LucyT | 8/10 | 5821 days | 1% |
Francesca Sabat | 9/10 | 5825 days | 1% |
JesusB | 8/10 | 5837 days | 1% |
ChristopherD | 8/10 | 5837 days | 1% |
XaviG | 9/10 | 5837 days | 1% |
JoanneM | 7/10 | 5838 days | 1% |
Steven | 7/10 | 5846 days | 1% |
Franz | 9/10 | 5854 days | 1% |
Denise | 7/10 | 5925 days | 1% |
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Kaikoura TOP 10 Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.
-0.08% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 53 days. However the Kaikoura TOP 10 Holiday Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Kaikoura TOP 10 Holiday Park experience has been adjusted for 4 days. Adjustments are according to the following table.
Days | Adjustment |
---|---|
… | … |
1 | -0.02% |
2 | -0.04% |
3 | -0.06% |
4 | -0.08% |
5 | -0.10% |
6 | -0.12% |
7 | -0.15% |
… | … |
2.76% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
80%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.