Franz Josef TOP 10 Holiday Park
121 Rankers Reviews
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Accommodations
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Standard
Franz Josef TOP 10 Holiday Park
Standard Cabins
Perfect for families and groups. These cabins are great for small groups, families and tour groups who require multiple rooms.
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Standard
Franz Josef TOP 10 Holiday Park
Cabins
Great for the budget conscious! These cabins are great for small groups, families and tour groups who require multiple rooms.
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Information
Franz Josef TOP 10 Holiday Park
Franz Josef Top 10 Holiday Park is an ideal base for exploring Glacier Country.
Our Park is situated amidst an awe-inspiring NZ West Coast backdrop - lush rainforests, snow-clad peaks and the vast expanse of the majestic Franz Josef Glacier.
Enjoy your stay in our spacious motels - We have a variety of options to suit single travellers, couples, families and large groups. All of our motels have their own bathroom and cooking facilities. The park is set amongst beautiful native garden.
We have perfect accommodation for budget conscious travellers. We have standard cabins,and kitchen cabins
Spacious, powered and tent sites with stunning views of the surrounding mountains. Campervan and caravan sites are on concrete pads. Use of immaculate communal bathroom and kitchen facilities. Wi-fi is available throughout the park.
We pride ourselves on our clean, modern communal facilities:
° BBQ Area
° Bike Hire
° Card Phone
° Communal Kitchen facilities
° Communal Shower & Toilet facilities
° Dump Station
° Family Bathroom
° Games Room
° Laundry
° Pedal Go-cart Hire
° Playground
° Private Spa
° Jumping Pillow
° Trampoline
° TV Room with SKY
° Underfloor Heating in Communal Bathroom
° Wireless Internet
° DVD Hire
° Rice cooker available
Details
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Organisation |
Franz Josef Top 10 Holiday ParkCommercial organisation |
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Location |
South Island ▷ West Coast ▷ Cron street |
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Camping Grounds
Dump Station
Maps
Camping NZ NEW
Welcome to New Zealand's most comprehensive database of freely available camping information. This is the only travel map of its kind in NZ.
Reviews
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2.0/5
Beautiful scenic spot.
However we were told all water on site was drinkable. We filled every vessel we had with the water there, including the caravan supply before leaving. When we tried drinking the water, it was terrible, maybe it was safe to drink but it tasted so badly of chemicals that we couldn’t drink it and had to dump all our water and double rinse everything and there was still a tainted taste after that. That’s not mentioning the water we had to buy due to no available supply en route until Queenstown. Not cool,
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0.5/5
I recently had a disappointing experience with this holiday park.
We arrived on my Birthday August 15th unfortunately, we had to cancel our stay as we were unable to get internet connection, and despite reaching out for a refund, they refused to accommodate our request. Their customer service was unhelpful and dismissive, leaving us feeling frustrated and ignored. I would not recommend this place, as their policies seem rigid and they lack empathy for their guests' situations. Save your money and look elsewhere!
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5.0/5
Beautiful spot, handy to the village.
Good facilities. Wonderful shower. Friendly and attentive staff. Highly recommended
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4.5/5
Awesome campsite.
The lady at the desk was super friendly and shared great local knowledge. Waiho Hot tubs was truly amazing. We loved our time in Franz Josef
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5.0/5
Very nice campsite with plenty of space.
Owner and staff are extremely friendly. Kitchen and bathrooms are very clean. 500 MB Wifi available. Beautiful view on the mountains. Many laundry mashines and dryers available.
We would definitely come back.
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5.0/5
Excellent facilities with good well spaced pitches (better than many we have visited so far).
We needed to change our reservation and this was done with no issues at all. The site is some way out of town which could be an issue. No hesitation in recommending this TOP 10 site.
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4.0/5
Map is incorrect, directions took me to the wrong place.
Place is fine but
Real location is 600m north
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3.5/5
Large campground wit many sites.
Good clean facilities. No extra items in kitchen but you can hire stuff. Showers are hot. Laundries have too few working machines. Considering the camp was not busy when we stayed we had a long wait for a washing machine and dryer. Sites are flat and convenient for most facilities.
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0.5/5
I recently had a disappointing experience with this holiday park.
We arrived on my Birthday August 15th unfortunately, we had to cancel our stay as we were unable to get internet connection, and despite reaching out for a refund, they refused to accommodate our request. Their customer service was unhelpful and dismissive, leaving us feeling frustrated and ignored. I would not recommend this place, as their policies seem rigid and they lack empathy for their guests' situations. Save your money and look elsewhere!
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2.0/5
Beautiful scenic spot.
However we were told all water on site was drinkable. We filled every vessel we had with the water there, including the caravan supply before leaving. When we tried drinking the water, it was terrible, maybe it was safe to drink but it tasted so badly of chemicals that we couldn’t drink it and had to dump all our water and double rinse everything and there was still a tainted taste after that. That’s not mentioning the water we had to buy due to no available supply en route until Queenstown. Not cool,
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5.0/5
Beautiful spot, handy to the village.
Good facilities. Wonderful shower. Friendly and attentive staff. Highly recommended
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4.5/5
Awesome campsite.
The lady at the desk was super friendly and shared great local knowledge. Waiho Hot tubs was truly amazing. We loved our time in Franz Josef
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5.0/5
Very nice campsite with plenty of space.
Owner and staff are extremely friendly. Kitchen and bathrooms are very clean. 500 MB Wifi available. Beautiful view on the mountains. Many laundry mashines and dryers available.
We would definitely come back.
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3.5/5
Large campground wit many sites.
Good clean facilities. No extra items in kitchen but you can hire stuff. Showers are hot. Laundries have too few working machines. Considering the camp was not busy when we stayed we had a long wait for a washing machine and dryer. Sites are flat and convenient for most facilities.
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4.0/5
Map is incorrect, directions took me to the wrong place.
Place is fine but
Real location is 600m north
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5.0/5
Excellent facilities with good well spaced pitches (better than many we have visited so far).
We needed to change our reservation and this was done with no issues at all. The site is some way out of town which could be an issue. No hesitation in recommending this TOP 10 site.
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4.5/5
Lovely spot just out of town but still close enough could walk if wanted.
Good size park with good facilities. Kitchen and bathrooms were good space. They had a family bathroom with a small bath for small children.
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0.5/5
We traveled the South Island in a motor home.
We were low on water so we stopped in at the Franz Josef top 10 and filled our water tank. An upset man approached us and told us to come to the office. He charged us $100.00 to fill our water tank! Would not take less. We did not stay and kept on our way. As out of country tourists this was our only rude experience. I felt I have to warn other travelers of this operators policies. He told us that we would not allow strangers into our home to use the facilities and neither will he.
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0.5/5
I thought the staff was very helpful but the holiday park needs some TLC in the gardens, driveways, fences and general cleaning up of the whole premises.
We travelled through quite a lot of the Top Ten parks in the South Island and Franz Josef wasn't one that was appealing.
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5.0/5
Da wir mit unserem Motorhome etwas Pech hatten, standen wir zwei Nächte auf Franz Josef Top10.
Trotz Dauerregen war es das sauberste Camp das ich jemals gesehen habe.
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0.5/5
We paid $70 (powered site (there are no non powered sites)) for one night, you have only 250mb free wifi.
When you want to use the spa pool you have to pay for it.
You pay a lot of money for nothing.
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3.5/5
Modern and clean facilitairs, camoervan lost are rather small and it gets filled up in the evening.
There was a water problem in the morning but that was solved within 30 minutes. Expensive campsite, 78 for 3, for just an overnight stay.
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4.0/5
Nice spot but expensive for a campervan site.
Hot showers but town on severe water restrictions so laundry closed & unable to fill water in van, wi-fi wasn’t really working either. Big parking spots and lots available when other places were full.
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1.5/5
Easily the worst Top 10 we have been to.
Facilities were dirty, looked like they had not been cleaned in a while. Trash was overflowing. Site was like a dust bowl. Location is well out of town, a 20 minute walk with no proper foot path alongside the main highway is not suitable for kids. The playground sucked (the opinion of my 4 year old), there was one bbq for a big camp and wifi was next to useless. There are better options closer to town!
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1.0/5
Pretty poor experience.
For as popular a destination as the West Coast is, and for the price, we expected more from a Top 10 park. The amenities were poor. The playground was for no one over the age of 5. The wi-fi didn't work...the guy at check in issued me the code knowing very well it didn't work...and then seemed unsympathetic with all customers who were questioning what the problem was. The kitchen facilities were filthy and the trash/recycleables were overflowing the entire time we were there. The bathrooms were a disaster too with what seemed like maybe one cleaning per day. I never once saw a staff member outside of the main office. We stayed at 7 parks during our time in NZ and this was by far the worst. I hate to complain, but I'd stay away from this park. I'm not sure if the Fox Glacier park is much better but it'd be worth considering.
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3.5/5
Admittedly the camp had been severely flooded only two weeks prior, when the river overflowed, so there was still mud and clay all over the place and on some of the sites, so this was walked into showers
and toilet blocks. The office staff were very helpful. We had a reasonable view of the glacier, we probably won't stay there again all the same.
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1.5/5
Room damp, smelled, bedding dirty.
Amenities not as described in room booklet, half of the washing machines were out of action.
Would not recommend.
Hi Penny
I am disappointed to hear about your experience at our park.
I will pass on your comments to the team so they can investigate this situation further.
Thank you for your feedback, I hope you had a great time in New Zealand!
Jenny McNamee
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1.5/5
Usually Top 10 holiday parks are really good but this one was not.
Both BBQs did not work. I reserved the hot tub for 5 dollars. The water was barely hot, so was the shower attached to it. Spent there a minute and left. I returned to the office next morning for a refund. It was closed. A note asked to ring a bell for an answer and so I did. There was none. I still want my $5 refund. This is not Top 10 but a top zero for me.
Hi Robi
I am disappointed to hear about your experience at Fox Glacier TOP 10.
Thank you for your feedback, I will follow up with the Managers in regards to your refund and the conditions of the BBQ's.
I hope you had a great holiday in New Zealand!
Jenny McNamee
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5.0/5
Arrived in the late afternoon without a reservation and there were several powered spots available.
They assigned us a spot away from others to space us out. it was a little further from the kitchen and bathrooms but it was quiet. Kitchen had lots of prep space and sinks. The free wifi was limited and didn't work for us that night.
Hello Avery
Thank you for your review.
I am glad to hear you had a great stay at our park!
Jenny McNamee
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3.5/5
Two persons in a powered campervan site $46.
Nice grounds and generally well looked after. Bathrooms were nice and clean and had good spacious showers with an entrance to change in. Pricey, for $46 you expect to have Wifi, have to pay extra $ if you want it. It seems weird to us that Top 10 doesn't have a standard policy on Wifi, depending on the campsite it could be included or not... Wooden tables and benches in the kitchen were okayish but a bit basic. Okayish, won't wow you but won't disappoint you.
Hi Paul
Thank you for your feedback, it is great to know you found our park well looked after!
Each park is owned individually and have their own policies in regards to Wifi as you might have noticed.
I hope you had a wonderful holiday!
Jenny McNamee
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4.5/5
A very clean and neat holiday park.
Not much of any view though. We came when there was hardly anyone one around so it was pretty great for us as we liked the quietness here. Hot shower was great as you can get your own personal shower/make up cubicle and the water pressure is amazing. The owner allowed us to choose anywhere we liked to park due to the low season which was great. They also were very friendly and helped us with the heli bookings. Will be back here again.
Hi Aaron
What a fantastic review, thank you!
I am pleased to hear you enjoyed your stay and the facilities we have to offer!
Our team is great at booking the best local trips for our guests at no extra cost.
Jenny McNamee
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5.0/5
We loved this place.
The cabin we stayed in was spotless, great hot showers, modern and very comfortable. Cameron on reception couldn't have been more helpful and friendly and we recommend this place as a great stop over. This experience moved us to try and stay at Top 10 as much as possible whilst in NZ.
Hi Diana
Thank you for the 10/10 review!
We are very glad to hear that your stay with us inspired you to stay at TOP 10's for the rest of your holidays.
Jenny McNamee
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1.5/5
SHOCKER - Staff acted as if booking in was a the biggest distraction to whatever else they were doing.
Assigned to a RV site more like a pool - there were some dry sites vacant. They were equally rude and unhelpful to the next 2 campers. Washers & dryers just ate money and left wet cloths. Unisex facilities had broken sinks and toilets, and far from clean. NB. New facilities were locked. Not good enough given price and our good experiences in non franchised campsites. Top10 I think not - the roadside offers almost as much. Give this one a miss.
Hello D J 13
I am sorry to hear your experience at our park was below your expectations.
I appreciate you feedback and will be investigating the issues raised.
Jenny McNamee
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4.5/5
An excellent site just out of town.
Friendly receptionist who was able to reccomend helicopter flights for us and got them booked without delay. Good site with spotless facilities. Good hot showers at no cost as well. Can reccomend to anyone
Dear Spencer
Thank you for your kind words.
I am glad to hear you had an excellent experience at our park!
We hope to welcome you again in the future.
Jenny McNamee
