I recently had a disappointing experience with this holiday park.

We arrived on my Birthday August 15th unfortunately, we had to cancel our stay as we were unable to get internet connection, and despite reaching out for a refund, they refused to accommodate our request. Their customer service was unhelpful and dismissive, leaving us feeling frustrated and ignored. I would not recommend this place, as their policies seem rigid and they lack empathy for their guests' situations. Save your money and look elsewhere!

Reviewed 23 days ago

Very nice campsite with plenty of space.

Owner and staff are extremely friendly. Kitchen and bathrooms are very clean. 500 MB Wifi available. Beautiful view on the mountains. Many laundry mashines and dryers available.

We would definitely come back.

Reviewed almost 5 years ago

Excellent facilities with good well spaced pitches (better than many we have visited so far).

We needed to change our reservation and this was done with no issues at all. The site is some way out of town which could be an issue. No hesitation in recommending this TOP 10 site.

Reviewed over 5 years ago

Large campground wit many sites.

Good clean facilities. No extra items in kitchen but you can hire stuff. Showers are hot. Laundries have too few working machines. Considering the camp was not busy when we stayed we had a long wait for a washing machine and dryer. Sites are flat and convenient for most facilities.

Reviewed over 5 years ago

Beautiful scenic spot.

However we were told all water on site was drinkable. We filled every vessel we had with the water there, including the caravan supply before leaving. When we tried drinking the water, it was terrible, maybe it was safe to drink but it tasted so badly of chemicals that we couldn’t drink it and had to dump all our water and double rinse everything and there was still a tainted taste after that. That’s not mentioning the water we had to buy due to no available supply en route until Queenstown. Not cool,

Reviewed 8 months ago

Beautiful spot, handy to the village.

Good facilities. Wonderful shower. Friendly and attentive staff. Highly recommended

Reviewed about 3 years ago

Very nice campsite with plenty of space.

Owner and staff are extremely friendly. Kitchen and bathrooms are very clean. 500 MB Wifi available. Beautiful view on the mountains. Many laundry mashines and dryers available.

We would definitely come back.

Reviewed almost 5 years ago

Excellent facilities with good well spaced pitches (better than many we have visited so far).

We needed to change our reservation and this was done with no issues at all. The site is some way out of town which could be an issue. No hesitation in recommending this TOP 10 site.

Reviewed over 5 years ago

We traveled the South Island in a motor home.

We were low on water so we stopped in at the Franz Josef top 10 and filled our water tank. An upset man approached us and told us to come to the office. He charged us $100.00 to fill our water tank! Would not take less. We did not stay and kept on our way. As out of country tourists this was our only rude experience. I felt I have to warn other travelers of this operators policies. He told us that we would not allow strangers into our home to use the facilities and neither will he.

Reviewed almost 6 years ago

Da wir mit unserem Motorhome etwas Pech hatten, standen wir zwei Nächte auf Franz Josef Top10.

Trotz Dauerregen war es das sauberste Camp das ich jemals gesehen habe.

Reviewed over 6 years ago