Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Greymouth Seaside TOP 10 Holiday Park.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Greymouth Seaside TOP 10 Holiday Park
Valid Reviews
109 Valid Reviews
The Greymouth Seaside TOP 10 Holiday Park experience has a total of 111 reviews. There are 109 valid reviews that are included when calculating the ranking score and 2 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 109 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 20 |
|
18% |
| 9/10 | 35 |
|
32% |
| 8/10 | 27 |
|
25% |
| 7/10 | 10 |
|
9% |
| 6/10 | 6 |
|
6% |
| 5/10 | 3 |
|
3% |
| 4/10 | 3 |
|
3% |
| 3/10 | 4 |
|
4% |
| 2/10 | 0 |
|
0% |
| 1/10 | 1 |
|
1% |
80.46% Average
The raw data average (mean) for all the Greymouth Seaside TOP 10 Holiday Park valid reviews is 80.46% and is based on 109 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
67 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 109 valid reviews, the experience has 67 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 67 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 11 |
|
16% |
| 9/10 | 20 |
|
30% |
| 8/10 | 20 |
|
30% |
| 7/10 | 8 |
|
12% |
| 6/10 | 3 |
|
4% |
| 5/10 | 2 |
|
3% |
| 4/10 | 2 |
|
3% |
| 3/10 | 1 |
|
1% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
81.34% Average
The raw data average (mean) for all the Greymouth Seaside TOP 10 Holiday Park face-to-face reviews is 81.34% and is based on 67 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
85.77%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Rich | 8/10 | 96 days | 100% |
| Julie | 10/10 | 950 days | 50% |
| Matt Olejniczak | 9/10 | 1011 days | 43% |
| Julia | 9/10 | 1101 days | 35% |
| Darrell | 8/10 | 1376 days | 17% |
| Alec | 8/10 | 1435 days | 14% |
| Ralph Gleek | 10/10 | 1769 days | 5% |
| Shar-ron & Jim | 10/10 | 1922 days | 5% |
| Kiwi | 3/10 | 2411 days | 2% |
| Liz | 3/10 | 2441 days | 2% |
| Clare & Gerry | 10/10 | 2472 days | 4% |
| Kiwi | 9/10 | 2531 days | 4% |
| Jacqui | 10/10 | 2562 days | 4% |
| helen reeve | 10/10 | 2623 days | 3% |
| Bex & Jake | 8/10 | 2776 days | 3% |
| Sree Polavarapu | 10/10 | 2837 days | 3% |
| Tammy Schein | 9/10 | 2956 days | 3% |
| Chanelle Weller | 6/10 | 3160 days | 2% |
| Scott McGee | 1/10 | 3229 days | 1% |
| Shay | 9/10 | 3445 days | 2% |
| Jean marc Daubenfeld | 9/10 | 3623 days | 1% |
| Matthew Hallowell | 7/10 | 3624 days | 1% |
| Caro G | 9/10 | 3693 days | 1% |
| Robert | 9/10 | 3957 days | 1% |
| Manuela Opprecht | 10/10 | 3972 days | 1% |
| Fay Young | 5/10 | 3991 days | 1% |
| Leah Stewart | 9/10 | 3997 days | 1% |
| G & W | 5/10 | 4265 days | 0% |
| Sybille Willenbrock | 10/10 | 4320 days | 0% |
| Wouter Bosch | 9/10 | 4339 days | 0% |
| Aude Moulin | 9/10 | 4339 days | 0% |
| The Germans from Australiia | 9/10 | 4357 days | 0% |
| Elizabeth | 7/10 | 4359 days | 0% |
| Roy Driehuis | 7/10 | 4359 days | 0% |
| andrewmh | 8/10 | 4388 days | 1% |
| Henrik Joshua | 9/10 | 4418 days | 1% |
| Kerri | 8/10 | 4479 days | 1% |
| Elise Robson | 6/10 | 4571 days | 1% |
| Claire | 7/10 | 4663 days | 1% |
| Fernando Martin | 8/10 | 4670 days | 1% |
| Michael Nolan | 6/10 | 4691 days | 1% |
| Cabby | 4/10 | 4691 days | 1% |
| Roeland Driessen | 8/10 | 4722 days | 1% |
| William Notcutt | 3/10 | 4722 days | 1% |
| Fred and Carin | 6/10 | 4742 days | 1% |
| nztintin | 9/10 | 5028 days | 1% |
| Matt Kelley | 8/10 | 5037 days | 1% |
| Eric Lombaard | 8/10 | 5040 days | 1% |
| Beat Kindler | 10/10 | 5040 days | 1% |
| Jim Addicott | 10/10 | 5041 days | 1% |
| Jurg Pfaendler | 8/10 | 5045 days | 1% |
| Paul & Michelle Harmer | 7/10 | 5050 days | 1% |
| Heike | 10/10 | 5052 days | 1% |
| Des & Ann Bidwell | 10/10 | 5052 days | 1% |
| Barrie Corless | 5/10 | 5056 days | 1% |
| Mike & April Prince | 7/10 | 5070 days | 1% |
| John Jacobs | 9/10 | 5085 days | 1% |
| CMJ | 9/10 | 5088 days | 1% |
| Les and Carole Savins | 8/10 | 5125 days | 1% |
| Sebastian | 8/10 | 5128 days | 1% |
| Steve | 9/10 | 5133 days | 1% |
| redmatthew16 | 9/10 | 5333 days | 1% |
| Rob O'Neill | 10/10 | 5365 days | 1% |
| Peter | 4/10 | 5378 days | 1% |
| Richard Dudfield | 9/10 | 5380 days | 1% |
| Wayne Forrow | 8/10 | 5384 days | 1% |
| Fasto Maserati | 10/10 | 5384 days | 1% |
| Bill Cutler | 9/10 | 5384 days | 1% |
| Marilyn Buboltz | 9/10 | 5386 days | 1% |
| Rob Hitsert | 9/10 | 5386 days | 1% |
| Gerhard | 9/10 | 5395 days | 1% |
| Jennifer Sunderland | 6/10 | 5396 days | 1% |
| Alice | 9/10 | 5398 days | 1% |
| Bucher Weruer | 8/10 | 5398 days | 1% |
| Marcus | 9/10 | 5399 days | 1% |
| Derek McLoughlin | 9/10 | 5401 days | 1% |
| Flueckiger | 10/10 | 5403 days | 1% |
| Manfred & Gabi | 9/10 | 5405 days | 1% |
| Conny | 10/10 | 5693 days | 1% |
| Peter Aerborg | 9/10 | 5695 days | 1% |
| Quin | 6/10 | 5728 days | 1% |
| Polil | 8/10 | 5745 days | 1% |
| Jvjm Family | 8/10 | 5747 days | 1% |
| Ian Watson | 10/10 | 5760 days | 1% |
| Sue | 9/10 | 5772 days | 1% |
| Harmann Volker | 9/10 | 5781 days | 1% |
| R Gilge | 8/10 | 5783 days | 1% |
| Iris W | 8/10 | 5793 days | 1% |
| Samantha Piekuta | 9/10 | 5796 days | 1% |
| Omar Frenchy | 8/10 | 5796 days | 1% |
| Buss | 8/10 | 5800 days | 1% |
| Jennifer Templeton | 4/10 | 5804 days | 1% |
| middendorp | 9/10 | 5833 days | 1% |
| marylus | 8/10 | 5833 days | 1% |
| Seiler | 8/10 | 5851 days | 1% |
| Flavia Mionelli | 10/10 | 5861 days | 1% |
| Peattie | 9/10 | 5861 days | 1% |
| Roma | 7/10 | 5872 days | 1% |
| canadianislandgirl | 7/10 | 5879 days | 1% |
| hellami | 9/10 | 5879 days | 1% |
| bogaard | 8/10 | 5975 days | 1% |
| Clem | 7/10 | 5976 days | 1% |
| Kazmeister | 10/10 | 6032 days | 1% |
| annysp | 9/10 | 6093 days | 1% |
| JimmyK | 8/10 | 6111 days | 1% |
| Edcan | 7/10 | 6111 days | 1% |
| Johannes & Jopke Fokkema | 8/10 | 6113 days | 1% |
| LucyPoland | 8/10 | 6114 days | 1% |
| NikkiB1 | 3/10 | 6128 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Greymouth Seaside TOP 10 Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-1.87% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 42 days. However the Greymouth Seaside TOP 10 Holiday Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Greymouth Seaside TOP 10 Holiday Park experience has been adjusted for 92 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 89 | -1.81% |
| 90 | -1.83% |
| 91 | -1.85% |
| 92 | -1.87% |
| 93 | -1.89% |
| 94 | -1.91% |
| 95 | -1.93% |
| … | … |
Balancing Adjustment
2.05% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
86%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.