Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Carters Beach TOP 10 Holiday Park.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Carters Beach TOP 10 Holiday Park
Valid Reviews
122 Valid Reviews
The Carters Beach TOP 10 Holiday Park experience has a total of 127 reviews. There are 122 valid reviews that are included when calculating the ranking score and 5 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 122 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 34 |
|
28% |
| 9/10 | 18 |
|
15% |
| 8/10 | 35 |
|
29% |
| 7/10 | 15 |
|
12% |
| 6/10 | 4 |
|
3% |
| 5/10 | 6 |
|
5% |
| 4/10 | 4 |
|
3% |
| 3/10 | 2 |
|
2% |
| 2/10 | 0 |
|
0% |
| 1/10 | 4 |
|
3% |
79.26% Average
The raw data average (mean) for all the Carters Beach TOP 10 Holiday Park valid reviews is 79.26% and is based on 122 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
71 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 122 valid reviews, the experience has 71 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 71 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 17 |
|
24% |
| 9/10 | 10 |
|
14% |
| 8/10 | 22 |
|
31% |
| 7/10 | 12 |
|
17% |
| 6/10 | 1 |
|
1% |
| 5/10 | 4 |
|
6% |
| 4/10 | 2 |
|
3% |
| 3/10 | 2 |
|
3% |
| 2/10 | 0 |
|
0% |
| 1/10 | 1 |
|
1% |
79.01% Average
The raw data average (mean) for all the Carters Beach TOP 10 Holiday Park face-to-face reviews is 79.01% and is based on 71 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
85.56%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Debbie | 10/10 | 613 days | 100% |
| Phil | 1/10 | 644 days | 39% |
| Sascha Doobe | 7/10 | 735 days | 82% |
| Charlie | 9/10 | 979 days | 58% |
| Roger Heckly | 10/10 | 1038 days | 51% |
| ElizabethE | 10/10 | 1069 days | 48% |
| Charlotte Houël | 10/10 | 1069 days | 48% |
| Erin Cheng | 10/10 | 1100 days | 44% |
| Pierre Marty | 10/10 | 1130 days | 41% |
| Caolan Harvey | 8/10 | 1130 days | 41% |
| Lewis | 9/10 | 1344 days | 23% |
| Hungrydog | 8/10 | 1403 days | 19% |
| Michele | 6/10 | 1740 days | 6% |
| Stef | 8/10 | 1740 days | 7% |
| Andrew | 10/10 | 1799 days | 6% |
| Kris Day | 10/10 | 1860 days | 6% |
| Joe Johnson | 9/10 | 1891 days | 6% |
| Shar-ron & Jim | 10/10 | 1921 days | 6% |
| Kerry | 8/10 | 2105 days | 5% |
| Emma & Tom | 10/10 | 2440 days | 5% |
| TP&MM | 8/10 | 2471 days | 5% |
| Margie | 9/10 | 2561 days | 4% |
| Australia | 10/10 | 2591 days | 4% |
| H. Shela | 9/10 | 2622 days | 4% |
| Kenza | 9/10 | 2622 days | 4% |
| The Weathersons | 8/10 | 2849 days | 4% |
| Jill McGrath | 8/10 | 2859 days | 4% |
| Shira LA | 8/10 | 2864 days | 4% |
| Geoff Steele | 8/10 | 3017 days | 3% |
| Andy Kubic | 4/10 | 3207 days | 2% |
| Adam Emily | 9/10 | 3250 days | 3% |
| estelle D | 7/10 | 3291 days | 2% |
| S E | 1/10 | 3321 days | 1% |
| Pep Elo | 1/10 | 3321 days | 1% |
| Chloe Cox | 8/10 | 3441 days | 2% |
| Julia Redecke | 10/10 | 3546 days | 2% |
| Jean marc Daubenfeld | 10/10 | 3622 days | 2% |
| Matthew Hallowell | 4/10 | 3623 days | 1% |
| Sarah Paddington | 9/10 | 3804 days | 1% |
| Olivier Joubert | 6/10 | 3886 days | 1% |
| Vincent S. | 8/10 | 3932 days | 1% |
| holidaymad from Solihull | 5/10 | 3991 days | 1% |
| Gianpiero Rodari | 10/10 | 4052 days | 1% |
| Michael Bird | 8/10 | 4144 days | 1% |
| Ara Moore-Tuwhangai | 10/10 | 4236 days | 0% |
| Marion Busch | 7/10 | 4312 days | 0% |
| GARRYBLOWER | 10/10 | 4356 days | 0% |
| Nigel & Annie Dale | 7/10 | 4417 days | 1% |
| Mike Edwards | 3/10 | 4737 days | 1% |
| Charliepot | 6/10 | 4752 days | 1% |
| Steve and Therese Dunne | 9/10 | 4764 days | 1% |
| David | 10/10 | 4782 days | 1% |
| gareth williams | 8/10 | 4813 days | 1% |
| Tuibaby22 | 5/10 | 4843 days | 1% |
| E Wolfger | 10/10 | 5019 days | 1% |
| Michael & Janet | 8/10 | 5037 days | 1% |
| Patrick Grant | 8/10 | 5037 days | 1% |
| Stam | 7/10 | 5038 days | 1% |
| Kolen | 10/10 | 5039 days | 1% |
| Randewyk | 5/10 | 5040 days | 1% |
| David & Sue Lokkerbol | 7/10 | 5042 days | 1% |
| Jurg Pfaendler | 7/10 | 5044 days | 1% |
| Steve Goodyear | 8/10 | 5048 days | 1% |
| Michael Charleston | 10/10 | 5050 days | 1% |
| Josh | 7/10 | 5130 days | 1% |
| damaca | 8/10 | 5209 days | 1% |
| Sabine Tippman | 8/10 | 5379 days | 1% |
| Robin Adair | 7/10 | 5380 days | 1% |
| Steve & Pearl Baker | 8/10 | 5383 days | 1% |
| Malcolm McLean | 4/10 | 5383 days | 1% |
| Chris & Anne Pearson | 5/10 | 5387 days | 1% |
| Raith | 8/10 | 5392 days | 1% |
| katjarege | 7/10 | 5393 days | 1% |
| Stephen Jones | 10/10 | 5393 days | 1% |
| Daniela Borter | 4/10 | 5394 days | 1% |
| Becky Foley | 5/10 | 5407 days | 1% |
| Eduard Wikidal | 9/10 | 5408 days | 1% |
| Ross Hughes | 7/10 | 5412 days | 1% |
| Jackie Morris | 7/10 | 5412 days | 1% |
| Chris | 3/10 | 5413 days | 1% |
| Remco Smit | 10/10 | 5417 days | 1% |
| Wijnhoven | 1/10 | 5418 days | 0% |
| KieranE | 8/10 | 5697 days | 1% |
| paulag | 8/10 | 5697 days | 1% |
| June | 9/10 | 5727 days | 1% |
| Fabrice Modin | 9/10 | 5736 days | 1% |
| maggie Webster | 8/10 | 5744 days | 1% |
| Polil | 8/10 | 5744 days | 1% |
| Evans | 7/10 | 5746 days | 1% |
| Chris el capitan | 5/10 | 5763 days | 1% |
| David | 10/10 | 5765 days | 1% |
| Wielink | 8/10 | 5766 days | 1% |
| Wilbert Germ | 10/10 | 5771 days | 1% |
| Jackie | 10/10 | 5777 days | 1% |
| Kevin and Teresa | 8/10 | 5786 days | 1% |
| Hugli | 10/10 | 5791 days | 1% |
| Allan Bond | 8/10 | 5792 days | 1% |
| Wolfgang G | 10/10 | 5792 days | 1% |
| Peter Ritu | 10/10 | 5792 days | 1% |
| uleugel | 8/10 | 5795 days | 1% |
| Peter Ortner | 8/10 | 5795 days | 1% |
| Catherine Clavel | 8/10 | 5795 days | 1% |
| Jeannot Robert | 10/10 | 5796 days | 1% |
| Richard Pearson | 8/10 | 5796 days | 1% |
| cees juffermans | 8/10 | 5799 days | 1% |
| Beute Jacob | 9/10 | 5799 days | 1% |
| Jakob Jurgen | 10/10 | 5800 days | 1% |
| Sandy Doodson | 8/10 | 5800 days | 1% |
| E.M. Prideaux | 10/10 | 5800 days | 1% |
| Lynette Sal | 9/10 | 5802 days | 1% |
| Johan Vaartjes | 7/10 | 5802 days | 1% |
| Sabine Locker | 9/10 | 5802 days | 1% |
| Stevens Frans | 6/10 | 5803 days | 1% |
| John Borneman | 8/10 | 5803 days | 1% |
| Torsten Gehrke | 10/10 | 5803 days | 1% |
| Greg Kennedy | 10/10 | 5805 days | 1% |
| Florian Knoepfel | 9/10 | 5806 days | 1% |
| Helen and Hans Walser | 10/10 | 5806 days | 1% |
| alanvn | 8/10 | 5961 days | 1% |
| Barry Treve | 9/10 | 6099 days | 1% |
| KathrinS | 7/10 | 6112 days | 1% |
| VolkerS | 9/10 | 6126 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Carters Beach TOP 10 Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-4.07% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 42 days. However the Carters Beach TOP 10 Holiday Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Carters Beach TOP 10 Holiday Park experience has been adjusted for 200 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 197 | -4.01% |
| 198 | -4.03% |
| 199 | -4.05% |
| 200 | -4.07% |
| 201 | -4.09% |
| 202 | -4.11% |
| 203 | -4.13% |
| … | … |
Balancing Adjustment
2.61% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
84%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.