G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Carters Beach TOP 10 Holiday Park.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
123 Valid Reviews
The Carters Beach TOP 10 Holiday Park experience has a total of 128 reviews. There are 123 valid reviews that are included when calculating the ranking score and 5 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 123 valid reviews:
Rating | Count | Percentage | |
---|---|---|---|
10/10 | 34 |
|
28% |
9/10 | 19 |
|
15% |
8/10 | 35 |
|
28% |
7/10 | 15 |
|
12% |
6/10 | 4 |
|
3% |
5/10 | 6 |
|
5% |
4/10 | 4 |
|
3% |
3/10 | 2 |
|
2% |
2/10 | 0 |
|
0% |
1/10 | 4 |
|
3% |
79.35% Average
The raw data average (mean) for all the Carters Beach TOP 10 Holiday Park valid reviews is 79.35% and is based on 123 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
72 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 123 valid reviews, the experience has 72 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 72 face-to-face reviews:
Rating | Count | Percentage | |
---|---|---|---|
10/10 | 17 |
|
24% |
9/10 | 11 |
|
15% |
8/10 | 22 |
|
31% |
7/10 | 12 |
|
17% |
6/10 | 1 |
|
1% |
5/10 | 4 |
|
6% |
4/10 | 2 |
|
3% |
3/10 | 2 |
|
3% |
2/10 | 0 |
|
0% |
1/10 | 1 |
|
1% |
79.17% Average
The raw data average (mean) for all the Carters Beach TOP 10 Holiday Park face-to-face reviews is 79.17% and is based on 72 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
86.94%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
Reviewer | Rating | Age | Relative Weight |
---|---|---|---|
Debbie | 10/10 | 327 days | 100% |
Phil | 1/10 | 358 days | 40% |
Sascha Doobe | 7/10 | 449 days | 88% |
Charlie | 9/10 | 693 days | 76% |
Roger Heckly | 10/10 | 752 days | 72% |
ElizabethE | 10/10 | 783 days | 69% |
Charlotte Houël | 10/10 | 783 days | 69% |
Erin Cheng | 10/10 | 814 days | 66% |
Pierre Marty | 10/10 | 844 days | 63% |
Caolan Harvey | 8/10 | 844 days | 62% |
Lewis | 9/10 | 1058 days | 40% |
Hungrydog | 8/10 | 1117 days | 35% |
Michele | 6/10 | 1454 days | 11% |
Stef | 8/10 | 1454 days | 13% |
Andrew | 10/10 | 1513 days | 11% |
Kris Day | 10/10 | 1574 days | 9% |
Joe Johnson | 9/10 | 1605 days | 8% |
Shar-ron & Jim | 10/10 | 1635 days | 7% |
Kerry | 8/10 | 1819 days | 5% |
Emma & Tom | 10/10 | 2154 days | 4% |
TP&MM | 8/10 | 2185 days | 4% |
Margie | 9/10 | 2275 days | 4% |
Australia | 10/10 | 2305 days | 4% |
H. Shela | 9/10 | 2336 days | 4% |
Kenza | 9/10 | 2336 days | 4% |
The Weathersons | 8/10 | 2563 days | 3% |
Jill McGrath | 8/10 | 2573 days | 3% |
Shira LA | 8/10 | 2578 days | 3% |
Geoff Steele | 8/10 | 2730 days | 3% |
Andy Kubic | 4/10 | 2921 days | 2% |
Adam Emily | 9/10 | 2964 days | 3% |
estelle D | 7/10 | 3004 days | 2% |
S E | 1/10 | 3034 days | 1% |
Pep Elo | 1/10 | 3034 days | 1% |
Chloe Cox | 8/10 | 3155 days | 2% |
Julia Redecke | 10/10 | 3260 days | 2% |
Jean marc Daubenfeld | 10/10 | 3336 days | 2% |
Matthew Hallowell | 4/10 | 3337 days | 1% |
Sarah Paddington | 9/10 | 3518 days | 1% |
Olivier Joubert | 6/10 | 3600 days | 1% |
Vincent S. | 8/10 | 3645 days | 1% |
holidaymad from Solihull | 5/10 | 3704 days | 1% |
Gianpiero Rodari | 10/10 | 3765 days | 1% |
Michael Bird | 8/10 | 3858 days | 1% |
Ara Moore-Tuwhangai | 10/10 | 3950 days | 0% |
Tiit Pullerits | 9/10 | 4026 days | 0% |
Marion Busch | 7/10 | 4026 days | 0% |
GARRYBLOWER | 10/10 | 4070 days | 0% |
Nigel & Annie Dale | 7/10 | 4131 days | 0% |
Mike Edwards | 3/10 | 4451 days | 0% |
Charliepot | 6/10 | 4466 days | 0% |
Steve and Therese Dunne | 9/10 | 4478 days | 1% |
David | 10/10 | 4496 days | 1% |
gareth williams | 8/10 | 4527 days | 1% |
Tuibaby22 | 5/10 | 4557 days | 0% |
E Wolfger | 10/10 | 4733 days | 1% |
Michael & Janet | 8/10 | 4751 days | 1% |
Patrick Grant | 8/10 | 4751 days | 1% |
Stam | 7/10 | 4752 days | 1% |
Kolen | 10/10 | 4753 days | 1% |
Randewyk | 5/10 | 4754 days | 0% |
David & Sue Lokkerbol | 7/10 | 4756 days | 1% |
Jurg Pfaendler | 7/10 | 4758 days | 1% |
Steve Goodyear | 8/10 | 4762 days | 1% |
Michael Charleston | 10/10 | 4764 days | 1% |
Josh | 7/10 | 4844 days | 1% |
damaca | 8/10 | 4923 days | 1% |
Sabine Tippman | 8/10 | 5093 days | 1% |
Robin Adair | 7/10 | 5094 days | 1% |
Steve & Pearl Baker | 8/10 | 5097 days | 1% |
Malcolm McLean | 4/10 | 5097 days | 0% |
Chris & Anne Pearson | 5/10 | 5101 days | 0% |
Raith | 8/10 | 5106 days | 1% |
katjarege | 7/10 | 5107 days | 1% |
Stephen Jones | 10/10 | 5107 days | 1% |
Daniela Borter | 4/10 | 5108 days | 0% |
Becky Foley | 5/10 | 5121 days | 0% |
Eduard Wikidal | 9/10 | 5122 days | 1% |
Ross Hughes | 7/10 | 5126 days | 1% |
Jackie Morris | 7/10 | 5126 days | 1% |
Chris | 3/10 | 5127 days | 0% |
Remco Smit | 10/10 | 5131 days | 1% |
Wijnhoven | 1/10 | 5132 days | 0% |
KieranE | 8/10 | 5411 days | 1% |
paulag | 8/10 | 5411 days | 1% |
June | 9/10 | 5441 days | 1% |
Fabrice Modin | 9/10 | 5450 days | 1% |
maggie Webster | 8/10 | 5458 days | 1% |
Polil | 8/10 | 5458 days | 1% |
Evans | 7/10 | 5460 days | 1% |
Chris el capitan | 5/10 | 5477 days | 0% |
David | 10/10 | 5479 days | 1% |
Wielink | 8/10 | 5480 days | 1% |
Wilbert Germ | 10/10 | 5485 days | 1% |
Jackie | 10/10 | 5491 days | 1% |
Kevin and Teresa | 8/10 | 5500 days | 1% |
Hugli | 10/10 | 5505 days | 1% |
Allan Bond | 8/10 | 5506 days | 1% |
Wolfgang G | 10/10 | 5506 days | 1% |
Peter Ritu | 10/10 | 5506 days | 1% |
uleugel | 8/10 | 5509 days | 1% |
Peter Ortner | 8/10 | 5509 days | 1% |
Catherine Clavel | 8/10 | 5509 days | 1% |
Jeannot Robert | 10/10 | 5510 days | 1% |
Richard Pearson | 8/10 | 5510 days | 1% |
cees juffermans | 8/10 | 5513 days | 1% |
Beute Jacob | 9/10 | 5513 days | 1% |
Jakob Jurgen | 10/10 | 5514 days | 1% |
Sandy Doodson | 8/10 | 5514 days | 1% |
E.M. Prideaux | 10/10 | 5514 days | 1% |
Lynette Sal | 9/10 | 5516 days | 1% |
Johan Vaartjes | 7/10 | 5516 days | 1% |
Sabine Locker | 9/10 | 5516 days | 1% |
Stevens Frans | 6/10 | 5517 days | 0% |
John Borneman | 8/10 | 5517 days | 1% |
Torsten Gehrke | 10/10 | 5517 days | 1% |
Greg Kennedy | 10/10 | 5519 days | 1% |
Florian Knoepfel | 9/10 | 5520 days | 1% |
Helen and Hans Walser | 10/10 | 5520 days | 1% |
alanvn | 8/10 | 5675 days | 1% |
Barry Treve | 9/10 | 5813 days | 1% |
KathrinS | 7/10 | 5826 days | 1% |
VolkerS | 9/10 | 5840 days | 1% |
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Carters Beach TOP 10 Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.
-4.14% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 54 days. However the Carters Beach TOP 10 Holiday Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Carters Beach TOP 10 Holiday Park experience has been adjusted for 200 days. Adjustments are according to the following table.
Days | Adjustment |
---|---|
… | … |
197 | -4.08% |
198 | -4.10% |
199 | -4.12% |
200 | -4.14% |
201 | -4.16% |
202 | -4.18% |
203 | -4.20% |
… | … |
2.29% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
85%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.