Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Kiwi Park Motels & Holiday Park.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
![](data:image/svg+xml;utf8,<svg width="300" height="300" viewBox="0 0 300 300" xmlns="http://www.w3.org/2000/svg"><rect id="bg" width="300" height="300" fill="rgb(46,196,145)" /><path d="m 150 605 Q 206 94 -305 150 Q 206 206 150 -305 Q 94 206 605 150 Q 94 94 150 605 z" fill="rgb(70,136,0)" /><path d="m 150 515 Q 296 4 -215 150 Q 296 296 150 -215 Q 4 296 515 150 Q 4 4 150 515 z" fill="rgb(185,119,255)" /><path d="m 150 176 Q 165 135 124 150 Q 165 165 150 124 Q 135 165 176 150 Q 135 135 150 176 z" fill="rgb(209,59,110)" /></svg>)
Kiwi Park Motels & Holiday Park
Valid Reviews
73 Valid Reviews
The Kiwi Park Motels & Holiday Park experience has a total of 75 reviews. There are 73 valid reviews that are included when calculating the ranking score and 2 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 73 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 21 |
|
29% |
| 9/10 | 15 |
|
21% |
| 8/10 | 10 |
|
14% |
| 7/10 | 8 |
|
11% |
| 6/10 | 8 |
|
11% |
| 5/10 | 5 |
|
7% |
| 4/10 | 1 |
|
1% |
| 3/10 | 1 |
|
1% |
| 2/10 | 1 |
|
1% |
| 1/10 | 3 |
|
4% |
77.53% Average
The raw data average (mean) for all the Kiwi Park Motels & Holiday Park valid reviews is 77.53% and is based on 73 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
36 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 73 valid reviews, the experience has 36 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 36 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 3 |
|
8% |
| 9/10 | 12 |
|
33% |
| 8/10 | 6 |
|
17% |
| 7/10 | 3 |
|
8% |
| 6/10 | 6 |
|
17% |
| 5/10 | 4 |
|
11% |
| 4/10 | 0 |
|
0% |
| 3/10 | 1 |
|
3% |
| 2/10 | 1 |
|
3% |
| 1/10 | 0 |
|
0% |
74.44% Average
The raw data average (mean) for all the Kiwi Park Motels & Holiday Park face-to-face reviews is 74.44% and is based on 36 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
82.06%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Leigh | 9/10 | 56 days | 100% |
| Stacey Brown | 10/10 | 637 days | 78% |
| Sonia | 1/10 | 849 days | 24% |
| Gem | 7/10 | 1244 days | 23% |
| Tom McKernan | 6/10 | 1974 days | 4% |
| Lyndsay | 10/10 | 2159 days | 4% |
| Gary Prescot | 7/10 | 2738 days | 3% |
| Alex Ray | 4/10 | 2766 days | 2% |
| Bill Alexander | 5/10 | 2979 days | 2% |
| Becky and James | 7/10 | 3104 days | 2% |
| Kelly Hitchins | 7/10 | 3287 days | 2% |
| Paul Smith | 8/10 | 3321 days | 2% |
| Nic Love | 10/10 | 3374 days | 2% |
| Nick Johnstone | 8/10 | 3466 days | 2% |
| Pete Arney | 1/10 | 3681 days | 1% |
| SUE COLEMAN | 7/10 | 3800 days | 1% |
| Erhard Wallentin | 7/10 | 4075 days | 1% |
| Henrik Joshua | 6/10 | 4166 days | 0% |
| Elise Robson | 1/10 | 4319 days | 0% |
| AusCampa | 8/10 | 4350 days | 0% |
| Barbara Lee | 8/10 | 4380 days | 1% |
| Alexandra van den Brack | 8/10 | 4498 days | 1% |
| Sue Robertson | 6/10 | 4789 days | 1% |
| Michael & Rosemary Smith | 9/10 | 4791 days | 1% |
| Tom Connis | 8/10 | 4804 days | 1% |
| Duncan & Ellen | 6/10 | 4821 days | 1% |
| Graham | 10/10 | 4836 days | 1% |
| Johanna Maria Brigitta | 6/10 | 4882 days | 1% |
| Matthias | 9/10 | 4882 days | 1% |
| Frank & Margot Best | 5/10 | 5094 days | 1% |
| Mel | 10/10 | 5128 days | 1% |
| Ian & Phyllis | 9/10 | 5134 days | 1% |
| Sandra | 9/10 | 5147 days | 1% |
| mr Schumader | 10/10 | 5156 days | 1% |
| Gordon and Sue | 8/10 | 5158 days | 1% |
| Mike and Alice Powner | 6/10 | 5161 days | 1% |
| edwardwyllie | 10/10 | 5170 days | 1% |
| larsjoramo | 9/10 | 5262 days | 1% |
| Marleen | 10/10 | 5293 days | 1% |
| michelleandgreg | 9/10 | 5293 days | 1% |
| Gforce7 | 10/10 | 5293 days | 1% |
| Stephen M | 9/10 | 5488 days | 1% |
| Gold_Panner | 10/10 | 5507 days | 1% |
| hughesW | 9/10 | 5507 days | 1% |
| Janny Meerdinnk Veldboow | 6/10 | 5513 days | 1% |
| Hans de Rijk | 7/10 | 5517 days | 1% |
| Annie | 6/10 | 5529 days | 1% |
| Nadine Schaee | 9/10 | 5532 days | 1% |
| Luternauer | 3/10 | 5534 days | 1% |
| Mike | 10/10 | 5535 days | 1% |
| Lorena | 10/10 | 5535 days | 1% |
| Gerry Donoghue | 9/10 | 5549 days | 1% |
| Glenn Nicholson | 8/10 | 5555 days | 1% |
| Barry Sutcliffe | 8/10 | 5565 days | 1% |
| Josh | 10/10 | 5566 days | 1% |
| eldichter | 10/10 | 5566 days | 1% |
| JoshG | 10/10 | 5566 days | 1% |
| Felicity | 10/10 | 5566 days | 1% |
| Meg | 10/10 | 5597 days | 1% |
| wei | 10/10 | 5597 days | 1% |
| Cheryl | 10/10 | 5658 days | 1% |
| CAD1977 | 10/10 | 5688 days | 1% |
| Sofie | 7/10 | 5836 days | 1% |
| DirkGermany | 10/10 | 5836 days | 1% |
| davidne | 8/10 | 5841 days | 1% |
| Peter Jackie | 9/10 | 5844 days | 1% |
| KatrinS | 9/10 | 5853 days | 1% |
| SabineGermany | 9/10 | 5859 days | 1% |
| StefanGermany1 | 9/10 | 5859 days | 1% |
| Hetty | 5/10 | 5883 days | 1% |
| Cate | 5/10 | 5883 days | 1% |
| Bronwyn | 2/10 | 5885 days | 0% |
| Oord | 5/10 | 5890 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Kiwi Park Motels & Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-1.00% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 59 days. However the Kiwi Park Motels & Holiday Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Kiwi Park Motels & Holiday Park experience has been adjusted for 53 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 50 | -0.95% |
| 51 | -0.97% |
| 52 | -0.99% |
| 53 | -1.00% |
| 54 | -1.02% |
| 55 | -1.04% |
| 56 | -1.06% |
| … | … |
Balancing Adjustment
2.72% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
84%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.