Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Kiwi Park Motels & Holiday Park.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

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Cymen Crick

Rankers Owner

Kiwi Park Motels & Holiday Park

Valid Reviews

73 Valid Reviews

The Kiwi Park Motels & Holiday Park experience has a total of 75 reviews. There are 73 valid reviews that are included when calculating the ranking score and 2 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 73 valid reviews:

Rating Count Percentage
10/10 21
29%
9/10 15
21%
8/10 10
14%
7/10 8
11%
6/10 8
11%
5/10 5
7%
4/10 1
1%
3/10 1
1%
2/10 1
1%
1/10 3
4%

77.53% Average

The raw data average (mean) for all the Kiwi Park Motels & Holiday Park valid reviews is 77.53% and is based on 73 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

36 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 73 valid reviews, the experience has 36 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 36 face-to-face reviews:

Rating Count Percentage
10/10 3
8%
9/10 12
33%
8/10 6
17%
7/10 3
8%
6/10 6
17%
5/10 4
11%
4/10 0
0%
3/10 1
3%
2/10 1
3%
1/10 0
0%

74.44% Average

The raw data average (mean) for all the Kiwi Park Motels & Holiday Park face-to-face reviews is 74.44% and is based on 36 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

81.74%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Leigh 9/10 17 days 100%
Stacey Brown 10/10 598 days 80%
Sonia 1/10 810 days 26%
Gem 7/10 1205 days 25%
Tom McKernan 6/10 1936 days 4%
Lyndsay 10/10 2120 days 4%
Gary Prescot 7/10 2699 days 3%
Alex Ray 4/10 2727 days 2%
Bill Alexander 5/10 2940 days 2%
Becky and James 7/10 3065 days 2%
Kelly Hitchins 7/10 3248 days 2%
Paul Smith 8/10 3282 days 2%
Nic Love 10/10 3336 days 2%
Nick Johnstone 8/10 3427 days 2%
Pete Arney 1/10 3642 days 1%
SUE COLEMAN 7/10 3762 days 1%
Erhard Wallentin 7/10 4036 days 1%
Henrik Joshua 6/10 4127 days 0%
Elise Robson 1/10 4280 days 0%
AusCampa 8/10 4311 days 0%
Barbara Lee 8/10 4341 days 0%
Alexandra van den Brack 8/10 4459 days 1%
Sue Robertson 6/10 4750 days 1%
Michael & Rosemary Smith 9/10 4752 days 1%
Tom Connis 8/10 4765 days 1%
Duncan & Ellen 6/10 4782 days 1%
Graham 10/10 4797 days 1%
Johanna Maria Brigitta 6/10 4843 days 1%
Matthias 9/10 4843 days 1%
Frank & Margot Best 5/10 5055 days 1%
Mel 10/10 5089 days 1%
Ian & Phyllis 9/10 5095 days 1%
Sandra 9/10 5108 days 1%
mr Schumader 10/10 5117 days 1%
Gordon and Sue 8/10 5119 days 1%
Mike and Alice Powner 6/10 5122 days 1%
edwardwyllie 10/10 5131 days 1%
larsjoramo 9/10 5223 days 1%
Marleen 10/10 5254 days 1%
michelleandgreg 9/10 5254 days 1%
Gforce7 10/10 5254 days 1%
Stephen M 9/10 5449 days 1%
Gold_Panner 10/10 5468 days 1%
hughesW 9/10 5468 days 1%
Janny Meerdinnk Veldboow 6/10 5474 days 1%
Hans de Rijk 7/10 5478 days 1%
Annie 6/10 5490 days 1%
Nadine Schaee 9/10 5493 days 1%
Luternauer 3/10 5495 days 0%
Mike 10/10 5496 days 1%
Lorena 10/10 5496 days 1%
Gerry Donoghue 9/10 5510 days 1%
Glenn Nicholson 8/10 5516 days 1%
Barry Sutcliffe 8/10 5526 days 1%
Josh 10/10 5527 days 1%
eldichter 10/10 5527 days 1%
JoshG 10/10 5527 days 1%
Felicity 10/10 5527 days 1%
Meg 10/10 5558 days 1%
wei 10/10 5558 days 1%
Cheryl 10/10 5619 days 1%
CAD1977 10/10 5649 days 1%
Sofie 7/10 5797 days 1%
DirkGermany 10/10 5797 days 1%
davidne 8/10 5802 days 1%
Peter Jackie 9/10 5805 days 1%
KatrinS 9/10 5814 days 1%
SabineGermany 9/10 5820 days 1%
StefanGermany1 9/10 5820 days 1%
Hetty 5/10 5844 days 1%
Cate 5/10 5844 days 1%
Bronwyn 2/10 5846 days 0%
Oord 5/10 5851 days 1%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Kiwi Park Motels & Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-0.31% Adjustment

There may be an adjustment if this experience hasn't received any reviews within the last 53 days. However the Kiwi Park Motels & Holiday Park experience does not meet the criteria for any adjustment.

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.

The Kiwi Park Motels & Holiday Park experience has been adjusted for 15 days. Adjustments are according to the following table.

Days Adjustment
12 -0.25%
13 -0.27%
14 -0.29%
15 -0.31%
16 -0.33%
17 -0.35%
18 -0.37%

Balancing Adjustment

2.62% Adjustment

Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.

You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.

We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.

Final Ranking Score

84%

The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.