G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Pohara Beach TOP 10 Holiday Park.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
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Pohara Beach TOP 10 Holiday Park
Valid Reviews
86 Valid Reviews
The Pohara Beach TOP 10 Holiday Park experience has a total of 88 reviews. There are 86 valid reviews that are included when calculating the ranking score and 2 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 86 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 18 |
|
21% |
| 9/10 | 29 |
|
34% |
| 8/10 | 16 |
|
19% |
| 7/10 | 9 |
|
10% |
| 6/10 | 2 |
|
2% |
| 5/10 | 6 |
|
7% |
| 4/10 | 0 |
|
0% |
| 3/10 | 3 |
|
3% |
| 2/10 | 1 |
|
1% |
| 1/10 | 2 |
|
2% |
79.88% Average
The raw data average (mean) for all the Pohara Beach TOP 10 Holiday Park valid reviews is 79.88% and is based on 86 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
46 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 86 valid reviews, the experience has 46 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 46 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 6 |
|
13% |
| 9/10 | 15 |
|
33% |
| 8/10 | 11 |
|
24% |
| 7/10 | 4 |
|
9% |
| 6/10 | 2 |
|
4% |
| 5/10 | 3 |
|
7% |
| 4/10 | 0 |
|
0% |
| 3/10 | 3 |
|
7% |
| 2/10 | 1 |
|
2% |
| 1/10 | 1 |
|
2% |
76.09% Average
The raw data average (mean) for all the Pohara Beach TOP 10 Holiday Park face-to-face reviews is 76.09% and is based on 46 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
83.38%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Beth | 9/10 | 65 days | 100% |
| Tal Tal | 10/10 | 431 days | 90% |
| Daniel Malavas | 5/10 | 493 days | 66% |
| Marie Perret | 9/10 | 584 days | 81% |
| Courtney Gearhart | 10/10 | 796 days | 65% |
| Andy | 7/10 | 858 days | 54% |
| Daniel | 5/10 | 888 days | 42% |
| Tom | 10/10 | 1223 days | 26% |
| Marn | 9/10 | 1467 days | 12% |
| Jamie Morrison | 7/10 | 1802 days | 4% |
| Kysha | 9/10 | 1863 days | 5% |
| Liz Wade | 8/10 | 1892 days | 4% |
| Sue | 9/10 | 1892 days | 5% |
| Krasiński | 1/10 | 1954 days | 2% |
| Geoff Walker | 9/10 | 2015 days | 4% |
| Keith & Kay Finlayson | 10/10 | 2076 days | 4% |
| Zoe | 7/10 | 2288 days | 3% |
| Margie | 9/10 | 2319 days | 4% |
| Mike Fricker | 10/10 | 2380 days | 4% |
| Peter | 9/10 | 2533 days | 3% |
| Paul and Paula | 10/10 | 2684 days | 3% |
| Lindy Scrivin | 9/10 | 2957 days | 2% |
| Alan Brown | 8/10 | 2987 days | 2% |
| Yvonne | 10/10 | 3001 days | 2% |
| Lynn Pateron | 10/10 | 3200 days | 2% |
| Ray Tombs | 10/10 | 3283 days | 2% |
| Amy Bayliss | 9/10 | 3378 days | 2% |
| Jean marc Daubenfeld | 9/10 | 3378 days | 2% |
| Valerie Wee | 5/10 | 3415 days | 1% |
| Hol. M. | 9/10 | 3780 days | 1% |
| FlyingKiwiGirl | 7/10 | 3871 days | 1% |
| Anja Weppler | 3/10 | 4022 days | 0% |
| Barbara | 7/10 | 4067 days | 0% |
| Marinette | 8/10 | 4067 days | 0% |
| Luca Scheuemeier | 9/10 | 4067 days | 0% |
| Sophia | 8/10 | 4068 days | 0% |
| GN100 | 8/10 | 4083 days | 0% |
| gareth williams | 8/10 | 4571 days | 1% |
| Tuibaby22 | 9/10 | 4601 days | 1% |
| Camille and Lucie | 3/10 | 4776 days | 0% |
| Shavill | 9/10 | 4785 days | 1% |
| launch | 10/10 | 4785 days | 1% |
| Brian Livesey | 9/10 | 4790 days | 1% |
| Fabian Germar | 10/10 | 4790 days | 1% |
| Ian Bailey | 7/10 | 4794 days | 1% |
| Ken | 3/10 | 4798 days | 0% |
| Miller | 8/10 | 4799 days | 1% |
| Sylvia & Garrit | 1/10 | 4799 days | 0% |
| Gabriele Wendt | 10/10 | 4799 days | 1% |
| Stephanie Wirthlin | 2/10 | 4808 days | 0% |
| Volker Neumeyer | 5/10 | 4809 days | 0% |
| Patricia Motzheim | 10/10 | 4813 days | 1% |
| jule | 7/10 | 4906 days | 1% |
| B_and_F_MN | 10/10 | 5120 days | 1% |
| Iain Campbell | 9/10 | 5129 days | 1% |
| Koen Vanlede | 9/10 | 5137 days | 1% |
| Beat & Connie | 8/10 | 5145 days | 1% |
| Patrick Schaad | 6/10 | 5145 days | 0% |
| Zuur | 8/10 | 5148 days | 1% |
| Anita Tonks | 9/10 | 5150 days | 1% |
| David Emerick | 10/10 | 5154 days | 1% |
| Josef & Christine Evers | 8/10 | 5160 days | 1% |
| Annie Pennington | 10/10 | 5166 days | 1% |
| Andy Martin | 9/10 | 5168 days | 1% |
| Roger Lows | 8/10 | 5170 days | 1% |
| Petersen | 5/10 | 5172 days | 0% |
| Gerry Nichols | 9/10 | 5174 days | 1% |
| Meriel & Paul Best | 10/10 | 5175 days | 1% |
| inda Hall | 7/10 | 5176 days | 1% |
| Bruce & Bonnie Childs | 9/10 | 5178 days | 1% |
| Stephan Imartina | 9/10 | 5451 days | 1% |
| krisevelyn | 8/10 | 5455 days | 1% |
| Muller Weissert | 8/10 | 5523 days | 1% |
| Ron Price | 9/10 | 5524 days | 1% |
| Rob Alston | 8/10 | 5544 days | 1% |
| uleugel | 5/10 | 5553 days | 0% |
| Colin Morbey | 6/10 | 5558 days | 0% |
| jan and john | 9/10 | 5560 days | 1% |
| Johan Vaartjes | 9/10 | 5560 days | 1% |
| frederike | 8/10 | 5591 days | 1% |
| gary mitchell | 10/10 | 5606 days | 1% |
| Sandra M | 7/10 | 5608 days | 1% |
| Vicki Cashmore | 9/10 | 5618 days | 1% |
| Paul & Lois Somerville | 9/10 | 5618 days | 1% |
| ChrisWeb | 9/10 | 5884 days | 1% |
| Renee | 8/10 | 5899 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Pohara Beach TOP 10 Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-0.96% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 62 days. However the Pohara Beach TOP 10 Holiday Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Pohara Beach TOP 10 Holiday Park experience has been adjusted for 53 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 50 | -0.91% |
| 51 | -0.92% |
| 52 | -0.94% |
| 53 | -0.96% |
| 54 | -0.98% |
| 55 | -1.00% |
| 56 | -1.02% |
| … | … |
Balancing Adjustment
2.38% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
85%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.