Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Pohara Beach TOP 10 Holiday Park.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

CC
Cymen Crick's avatar

Cymen Crick

Rankers Owner

Pohara Beach TOP 10 Holiday Park

Valid Reviews

86 Valid Reviews

The Pohara Beach TOP 10 Holiday Park experience has a total of 88 reviews. There are 86 valid reviews that are included when calculating the ranking score and 2 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 86 valid reviews:

Rating Count Percentage
10/10 18
21%
9/10 29
34%
8/10 16
19%
7/10 9
10%
6/10 2
2%
5/10 6
7%
4/10 0
0%
3/10 3
3%
2/10 1
1%
1/10 2
2%

79.88% Average

The raw data average (mean) for all the Pohara Beach TOP 10 Holiday Park valid reviews is 79.88% and is based on 86 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

46 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 86 valid reviews, the experience has 46 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 46 face-to-face reviews:

Rating Count Percentage
10/10 6
13%
9/10 15
33%
8/10 11
24%
7/10 4
9%
6/10 2
4%
5/10 3
7%
4/10 0
0%
3/10 3
7%
2/10 1
2%
1/10 1
2%

76.09% Average

The raw data average (mean) for all the Pohara Beach TOP 10 Holiday Park face-to-face reviews is 76.09% and is based on 46 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

83.32%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Beth 9/10 22 days 100%
Tal Tal 10/10 388 days 92%
Daniel Malavas 5/10 450 days 68%
Marie Perret 9/10 541 days 83%
Courtney Gearhart 10/10 753 days 68%
Andy 7/10 815 days 58%
Daniel 5/10 845 days 45%
Tom 10/10 1180 days 29%
Marn 9/10 1424 days 14%
Jamie Morrison 7/10 1759 days 5%
Kysha 9/10 1820 days 5%
Liz Wade 8/10 1848 days 5%
Sue 9/10 1849 days 5%
Krasiński 1/10 1911 days 2%
Geoff Walker 9/10 1972 days 4%
Keith & Kay Finlayson 10/10 2033 days 4%
Zoe 7/10 2245 days 4%
Margie 9/10 2276 days 4%
Mike Fricker 10/10 2337 days 4%
Peter 9/10 2489 days 3%
Paul and Paula 10/10 2641 days 3%
Lindy Scrivin 9/10 2914 days 2%
Alan Brown 8/10 2943 days 2%
Yvonne 10/10 2958 days 2%
Lynn Pateron 10/10 3157 days 2%
Ray Tombs 10/10 3240 days 2%
Amy Bayliss 9/10 3335 days 2%
Jean marc Daubenfeld 9/10 3335 days 2%
Valerie Wee 5/10 3372 days 1%
Hol. M. 9/10 3736 days 1%
FlyingKiwiGirl 7/10 3827 days 1%
Anja Weppler 3/10 3979 days 0%
Barbara 7/10 4024 days 0%
Marinette 8/10 4024 days 0%
Luca Scheuemeier 9/10 4024 days 0%
Sophia 8/10 4025 days 0%
GN100 8/10 4040 days 0%
gareth williams 8/10 4528 days 1%
Tuibaby22 9/10 4558 days 1%
Camille and Lucie 3/10 4733 days 0%
Shavill 9/10 4742 days 1%
launch 10/10 4742 days 1%
Brian Livesey 9/10 4747 days 1%
Fabian Germar 10/10 4747 days 1%
Ian Bailey 7/10 4751 days 1%
Ken 3/10 4755 days 0%
Miller 8/10 4756 days 1%
Sylvia & Garrit 1/10 4756 days 0%
Gabriele Wendt 10/10 4756 days 1%
Stephanie Wirthlin 2/10 4765 days 0%
Volker Neumeyer 5/10 4766 days 0%
Patricia Motzheim 10/10 4770 days 1%
jule 7/10 4863 days 1%
B_and_F_MN 10/10 5077 days 1%
Iain Campbell 9/10 5086 days 1%
Koen Vanlede 9/10 5094 days 1%
Beat & Connie 8/10 5102 days 1%
Patrick Schaad 6/10 5102 days 0%
Zuur 8/10 5105 days 1%
Anita Tonks 9/10 5107 days 1%
David Emerick 10/10 5111 days 1%
Josef & Christine Evers 8/10 5117 days 1%
Annie Pennington 10/10 5123 days 1%
Andy Martin 9/10 5125 days 1%
Roger Lows 8/10 5127 days 1%
Petersen 5/10 5129 days 0%
Gerry Nichols 9/10 5131 days 1%
Meriel & Paul Best 10/10 5132 days 1%
inda Hall 7/10 5133 days 1%
Bruce & Bonnie Childs 9/10 5135 days 1%
Stephan Imartina 9/10 5408 days 1%
krisevelyn 8/10 5412 days 1%
Muller Weissert 8/10 5480 days 1%
Ron Price 9/10 5481 days 1%
Rob Alston 8/10 5501 days 1%
uleugel 5/10 5510 days 0%
Colin Morbey 6/10 5515 days 0%
jan and john 9/10 5517 days 1%
Johan Vaartjes 9/10 5517 days 1%
frederike 8/10 5548 days 1%
gary mitchell 10/10 5563 days 1%
Sandra M 7/10 5565 days 1%
Vicki Cashmore 9/10 5575 days 1%
Paul & Lois Somerville 9/10 5575 days 1%
ChrisWeb 9/10 5841 days 1%
Renee 8/10 5856 days 1%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Pohara Beach TOP 10 Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-0.19% Adjustment

There may be an adjustment if this experience hasn't received any reviews within the last 54 days. However the Pohara Beach TOP 10 Holiday Park experience does not meet the criteria for any adjustment.

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.

The Pohara Beach TOP 10 Holiday Park experience has been adjusted for 9 days. Adjustments are according to the following table.

Days Adjustment
6 -0.12%
7 -0.14%
8 -0.17%
9 -0.19%
10 -0.21%
11 -0.23%
12 -0.25%

Balancing Adjustment

2.22% Adjustment

Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.

You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.

We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.

Final Ranking Score

85%

The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.