G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Maitai Valley Motor Camp.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
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Maitai Valley Motor Camp
Valid Reviews
97 Valid Reviews
The Maitai Valley Motor Camp experience has a total of 105 reviews. There are 97 valid reviews that are included when calculating the ranking score and 8 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 97 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 31 |
|
32% |
| 9/10 | 7 |
|
7% |
| 8/10 | 28 |
|
29% |
| 7/10 | 12 |
|
12% |
| 6/10 | 8 |
|
8% |
| 5/10 | 2 |
|
2% |
| 4/10 | 3 |
|
3% |
| 3/10 | 2 |
|
2% |
| 2/10 | 1 |
|
1% |
| 1/10 | 3 |
|
3% |
78.56% Average
The raw data average (mean) for all the Maitai Valley Motor Camp valid reviews is 78.56% and is based on 97 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
46 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 97 valid reviews, the experience has 46 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 46 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 12 |
|
26% |
| 9/10 | 3 |
|
7% |
| 8/10 | 17 |
|
37% |
| 7/10 | 7 |
|
15% |
| 6/10 | 4 |
|
9% |
| 5/10 | 0 |
|
0% |
| 4/10 | 3 |
|
7% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
80.00% Average
The raw data average (mean) for all the Maitai Valley Motor Camp face-to-face reviews is 80.00% and is based on 46 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
85.80%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Pensioners on tour | 10/10 | 97 days | 100% |
| Morgane | 9/10 | 97 days | 99% |
| Morgane | 9/10 | 97 days | 99% |
| Steve | 7/10 | 97 days | 93% |
| Sarah | 3/10 | 128 days | 54% |
| Lorenzo Mattia godoli | 7/10 | 403 days | 85% |
| Meg | 10/10 | 403 days | 91% |
| Lauren | 10/10 | 432 days | 90% |
| Anna | 10/10 | 463 days | 88% |
| Susy5 | 8/10 | 828 days | 60% |
| Praneeta | 10/10 | 828 days | 61% |
| ElizabethE | 8/10 | 828 days | 60% |
| Deb | 8/10 | 859 days | 57% |
| Jo Reynolds | 10/10 | 1254 days | 24% |
| Chris + dog | 8/10 | 1499 days | 11% |
| Lach | 10/10 | 1527 days | 10% |
| Mel & Kerry | 8/10 | 1527 days | 10% |
| Jay | 10/10 | 1558 days | 9% |
| Jo | 8/10 | 1650 days | 7% |
| Annie.T | 10/10 | 1864 days | 5% |
| Andy Bond | 10/10 | 2286 days | 4% |
| John Netherlands | 10/10 | 2289 days | 4% |
| Jakob Simons | 8/10 | 2350 days | 4% |
| Pete | 7/10 | 2411 days | 4% |
| sally m | 1/10 | 2503 days | 1% |
| Cefa | 10/10 | 2564 days | 3% |
| Michael Gooch | 8/10 | 2622 days | 3% |
| Emma Guthrie | 5/10 | 2652 days | 2% |
| Jacqueline Hawker | 10/10 | 2655 days | 3% |
| Nora Tobies | 6/10 | 2689 days | 3% |
| Merel Wesselink | 8/10 | 2914 days | 3% |
| Freddy Gates | 9/10 | 2936 days | 3% |
| Tereza Kubova | 6/10 | 2969 days | 2% |
| Liz Jarman | 10/10 | 3328 days | 2% |
| Aaron Gunning | 6/10 | 3352 days | 2% |
| Lisa Conradie | 8/10 | 3354 days | 2% |
| Jojo and Jacky | 10/10 | 3429 days | 2% |
| Suzanne Vermeulen | 3/10 | 3445 days | 1% |
| Cameron Trial | 10/10 | 3537 days | 2% |
| Mak Walther | 7/10 | 3680 days | 1% |
| Miriam Burchartz | 9/10 | 3680 days | 1% |
| Blandine Giusti | 8/10 | 3680 days | 1% |
| Lara Jakob | 8/10 | 3681 days | 1% |
| Nicki Rehn | 10/10 | 3714 days | 1% |
| Lorena Galeano | 2/10 | 3718 days | 0% |
| Mandy Suddes | 7/10 | 3749 days | 1% |
| Silvia Hudakova | 5/10 | 3780 days | 1% |
| Lagarde | 8/10 | 4023 days | 1% |
| Stefanie | 8/10 | 4024 days | 1% |
| Julia Schabenberger | 9/10 | 4024 days | 1% |
| Lola | 10/10 | 4024 days | 1% |
| Alisa | 10/10 | 4024 days | 1% |
| Laura | 10/10 | 4024 days | 1% |
| Erik Nestlez | 10/10 | 4039 days | 1% |
| Sanne Meijer | 10/10 | 4039 days | 1% |
| ManuKris | 7/10 | 4084 days | 0% |
| mink smith | 1/10 | 4084 days | 0% |
| Josefina Tassone | 10/10 | 4105 days | 0% |
| arnaud paquet | 6/10 | 4146 days | 0% |
| Jack Brown | 1/10 | 4176 days | 0% |
| TimandJackson Bourke | 10/10 | 4329 days | 0% |
| Peter Cowie | 8/10 | 4391 days | 1% |
| Brendon Furney | 10/10 | 4425 days | 1% |
| Raoul Montestruer | 8/10 | 4425 days | 1% |
| Ken Jones | 10/10 | 4428 days | 1% |
| Jim | 8/10 | 4432 days | 1% |
| Bjorn Hedmark | 7/10 | 4432 days | 1% |
| Christopher Kaiser | 10/10 | 4433 days | 1% |
| Fabian Koitka | 9/10 | 4441 days | 1% |
| Tony Davies | 10/10 | 4480 days | 1% |
| juju | 10/10 | 4511 days | 1% |
| nikbtt | 9/10 | 4755 days | 1% |
| Esthel Julien | 8/10 | 4779 days | 1% |
| Antoine Lacoste | 7/10 | 4779 days | 1% |
| Jens Moller | 8/10 | 4779 days | 1% |
| Maria Charlton | 4/10 | 4779 days | 1% |
| Jacob Vivien | 8/10 | 4779 days | 1% |
| Darina Kvasnicova | 8/10 | 4788 days | 1% |
| Barry Baily | 4/10 | 4799 days | 1% |
| Andre Jean | 7/10 | 4808 days | 1% |
| Powerfamily | 8/10 | 5030 days | 1% |
| Walker | 6/10 | 5124 days | 1% |
| Mike and Diane Baker | 7/10 | 5153 days | 1% |
| Justin Pearce | 8/10 | 5156 days | 1% |
| John Hensman | 8/10 | 5156 days | 1% |
| H Hensen | 6/10 | 5166 days | 1% |
| Zane Vest | 8/10 | 5538 days | 1% |
| Ronja Op | 10/10 | 5541 days | 1% |
| Paul Frew | 4/10 | 5554 days | 1% |
| Hailey & Fin | 10/10 | 5557 days | 1% |
| Jorrit Bust | 6/10 | 5559 days | 1% |
| Jenny Davies | 7/10 | 5617 days | 1% |
| bondd | 7/10 | 5716 days | 1% |
| Arjan Muis | 8/10 | 5853 days | 1% |
| AnjaN | 6/10 | 5858 days | 1% |
| GeraldMcNamora | 8/10 | 5867 days | 1% |
| John B | 8/10 | 5979 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Maitai Valley Motor Camp experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-0.63% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 62 days. However the Maitai Valley Motor Camp experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Maitai Valley Motor Camp experience has been adjusted for 35 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 32 | -0.58% |
| 33 | -0.59% |
| 34 | -0.61% |
| 35 | -0.63% |
| 36 | -0.65% |
| 37 | -0.67% |
| 38 | -0.69% |
| … | … |
Balancing Adjustment
1.79% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
87%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.