Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Parklands Marina Holiday Park Picton.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
113 Valid Reviews
The Parklands Marina Holiday Park Picton experience has a total of 117 reviews. There are 113 valid reviews that are included when calculating the ranking score and 4 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 113 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 59 |
|
52% |
| 9/10 | 31 |
|
27% |
| 8/10 | 13 |
|
12% |
| 7/10 | 2 |
|
2% |
| 6/10 | 2 |
|
2% |
| 5/10 | 1 |
|
1% |
| 4/10 | 1 |
|
1% |
| 3/10 | 1 |
|
1% |
| 2/10 | 0 |
|
0% |
| 1/10 | 3 |
|
3% |
89.73% Average
The raw data average (mean) for all the Parklands Marina Holiday Park Picton valid reviews is 89.73% and is based on 113 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
28 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 113 valid reviews, the experience has 28 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 28 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 6 |
|
21% |
| 9/10 | 12 |
|
43% |
| 8/10 | 6 |
|
21% |
| 7/10 | 0 |
|
0% |
| 6/10 | 1 |
|
4% |
| 5/10 | 1 |
|
4% |
| 4/10 | 1 |
|
4% |
| 3/10 | 1 |
|
4% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
83.57% Average
The raw data average (mean) for all the Parklands Marina Holiday Park Picton face-to-face reviews is 83.57% and is based on 28 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
94.19%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Thomas McCarroll | 10/10 | 441 days | 100% |
| Christopher Parker | 10/10 | 655 days | 85% |
| Fabienne | 7/10 | 655 days | 79% |
| Matt Davey | 10/10 | 684 days | 82% |
| Martha | 10/10 | 746 days | 77% |
| Kelsie | 10/10 | 868 days | 64% |
| Ryli West | 8/10 | 990 days | 49% |
| Stephanie G | 10/10 | 1021 days | 47% |
| Richard Mason | 10/10 | 1021 days | 47% |
| Laz. | 9/10 | 1021 days | 47% |
| Alexander Van putten | 9/10 | 1049 days | 44% |
| Florian S. | 9/10 | 1111 days | 38% |
| Amy Shoemake | 8/10 | 1111 days | 38% |
| B&Wild | 10/10 | 1141 days | 36% |
| Kim Thomas | 10/10 | 1141 days | 36% |
| Yuri Fey | 10/10 | 1172 days | 33% |
| Denise | 10/10 | 1386 days | 18% |
| Mike&Fe | 10/10 | 1414 days | 16% |
| glen connor | 1/10 | 1445 days | 6% |
| Kev | 10/10 | 1445 days | 15% |
| Pete V | 10/10 | 1476 days | 13% |
| Criss | 10/10 | 1567 days | 10% |
| Ellie Richards | 10/10 | 1751 days | 6% |
| Laz. | 10/10 | 1751 days | 6% |
| Ying | 10/10 | 1871 days | 6% |
| Valentin Coutaz | 10/10 | 1932 days | 5% |
| Sstpo | 10/10 | 1932 days | 5% |
| Lena L. | 10/10 | 2055 days | 5% |
| Lyn McIvor | 10/10 | 2116 days | 5% |
| Katharina Müller | 10/10 | 2116 days | 5% |
| Lesley | 10/10 | 2116 days | 5% |
| Just a guy | 10/10 | 2116 days | 5% |
| Michaela | 10/10 | 2145 days | 5% |
| Stefan Hohmann | 9/10 | 2145 days | 5% |
| Sue Hempstead | 10/10 | 2145 days | 5% |
| Pierre-Yves | 9/10 | 2145 days | 5% |
| Lisa | 10/10 | 2237 days | 5% |
| Swiss MiRi | 10/10 | 2237 days | 5% |
| JOHN LAMB | 9/10 | 2237 days | 5% |
| Julie | 10/10 | 2268 days | 5% |
| Amanda | 10/10 | 2298 days | 5% |
| Axel & Sabine | 10/10 | 2482 days | 4% |
| Paul Smith | 8/10 | 2510 days | 4% |
| Konstantin | 10/10 | 2541 days | 4% |
| Shane | 10/10 | 2572 days | 4% |
| Karin BdV biker from the Netherlands | 10/10 | 2572 days | 4% |
| Allan | 10/10 | 2572 days | 4% |
| Lance | 10/10 | 2602 days | 4% |
| John L | 10/10 | 2602 days | 4% |
| Claudia | 10/10 | 2663 days | 4% |
| Ryan | 10/10 | 2725 days | 4% |
| Teb | 8/10 | 2725 days | 4% |
| Peter | 10/10 | 2785 days | 4% |
| Duane Novis | 10/10 | 2847 days | 3% |
| Jill McGrath | 8/10 | 2870 days | 3% |
| Mila Donker | 10/10 | 2873 days | 3% |
| Jonathan Stitchbury | 10/10 | 2874 days | 3% |
| Helen Rimmer | 8/10 | 2887 days | 3% |
| Emma Guthrie | 10/10 | 2904 days | 3% |
| Annina Jarvinen | 10/10 | 2925 days | 3% |
| Rogier Kavelaars | 10/10 | 2953 days | 3% |
| Claire Morgan | 10/10 | 3102 days | 3% |
| Anja Röhrich | 10/10 | 3167 days | 3% |
| Jerry Bart | 9/10 | 3185 days | 3% |
| Kathy Miller | 10/10 | 3191 days | 3% |
| Denise Hall | 10/10 | 3194 days | 3% |
| Crystal Elliott | 9/10 | 3199 days | 3% |
| Thomas Fuchs | 9/10 | 3212 days | 2% |
| P Poiraa | 9/10 | 3218 days | 3% |
| Lisa Erikssen | 9/10 | 3247 days | 2% |
| Patricia Pharr-Snyder | 10/10 | 3269 days | 2% |
| David Quintero | 10/10 | 3291 days | 2% |
| Margo Wiltens | 9/10 | 3369 days | 2% |
| Dennis Schwarz | 8/10 | 3529 days | 2% |
| Paul Smith | 8/10 | 3583 days | 2% |
| Heather Scoltock | 9/10 | 3591 days | 2% |
| Matt Jackson | 9/10 | 3599 days | 2% |
| Jess Kadamani | 9/10 | 3602 days | 2% |
| Gretchen Brownstein | 10/10 | 3637 days | 2% |
| David From Switzerland | 9/10 | 3663 days | 2% |
| Viki Ziemba | 9/10 | 3759 days | 1% |
| holidaymad from Solihull | 6/10 | 4001 days | 1% |
| Lisa Quayle | 9/10 | 4020 days | 1% |
| Richard | 7/10 | 4186 days | 0% |
| Jenny Finch | 10/10 | 4304 days | 0% |
| Aurelien Noailly | 8/10 | 4316 days | 0% |
| Sarah | 8/10 | 4316 days | 0% |
| Max Tetzlaff | 9/10 | 4334 days | 0% |
| Pranom & Erhard | 9/10 | 4336 days | 0% |
| Max Grabowski | 9/10 | 4336 days | 0% |
| Paul Balfour | 9/10 | 4377 days | 0% |
| ozelmer | 9/10 | 4489 days | 1% |
| Jonathan Meun | 9/10 | 4703 days | 1% |
| Nikki | 1/10 | 4732 days | 0% |
| Barbara | 10/10 | 4763 days | 1% |
| Dominique | 8/10 | 5051 days | 1% |
| Dave Rattray | 9/10 | 5052 days | 1% |
| Hendrik F | 9/10 | 5052 days | 1% |
| Sally Rawson | 9/10 | 5078 days | 1% |
| Bernhard & Brigitte Gosch | 9/10 | 5136 days | 1% |
| Matthias | 10/10 | 5144 days | 1% |
| Christian Pflegi | 9/10 | 5392 days | 1% |
| Michael Simmang | 9/10 | 5392 days | 1% |
| Mr Stanley and Miss Christy | 10/10 | 5394 days | 1% |
| H Hensen | 8/10 | 5418 days | 1% |
| Icemaiden | 1/10 | 5463 days | 0% |
| Tanya | 9/10 | 5762 days | 1% |
| adolf | 6/10 | 5789 days | 1% |
| zoey1 | 3/10 | 5968 days | 0% |
| godineau | 8/10 | 5985 days | 1% |
| RichardA | 4/10 | 6110 days | 1% |
| CarolF | 10/10 | 6138 days | 1% |
| Clothilde | 5/10 | 6147 days | 1% |
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Parklands Marina Holiday Park Picton experience has plenty of reviews and does not meet the criteria for any adjustment.
-4.05% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 42 days. However the Parklands Marina Holiday Park Picton experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Parklands Marina Holiday Park Picton experience has been adjusted for 200 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 197 | -3.99% |
| 198 | -4.01% |
| 199 | -4.03% |
| 200 | -4.05% |
| 201 | -4.08% |
| 202 | -4.10% |
| 203 | -4.12% |
| … | … |
0.98% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
91%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.