Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Parklands Marina Holiday Park Picton.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
112 Valid Reviews
The Parklands Marina Holiday Park Picton experience has a total of 117 reviews. There are 112 valid reviews that are included when calculating the ranking score and 5 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 112 valid reviews:
Rating | Count | Percentage | |
---|---|---|---|
10/10 | 58 |
|
52% |
9/10 | 31 |
|
28% |
8/10 | 13 |
|
12% |
7/10 | 2 |
|
2% |
6/10 | 2 |
|
2% |
5/10 | 1 |
|
1% |
4/10 | 1 |
|
1% |
3/10 | 1 |
|
1% |
2/10 | 0 |
|
0% |
1/10 | 3 |
|
3% |
89.64% Average
The raw data average (mean) for all the Parklands Marina Holiday Park Picton valid reviews is 89.64% and is based on 112 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
28 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 112 valid reviews, the experience has 28 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 28 face-to-face reviews:
Rating | Count | Percentage | |
---|---|---|---|
10/10 | 6 |
|
21% |
9/10 | 12 |
|
43% |
8/10 | 6 |
|
21% |
7/10 | 0 |
|
0% |
6/10 | 1 |
|
4% |
5/10 | 1 |
|
4% |
4/10 | 1 |
|
4% |
3/10 | 1 |
|
4% |
2/10 | 0 |
|
0% |
1/10 | 0 |
|
0% |
83.57% Average
The raw data average (mean) for all the Parklands Marina Holiday Park Picton face-to-face reviews is 83.57% and is based on 28 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
93.79%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
Reviewer | Rating | Age | Relative Weight |
---|---|---|---|
Christopher Parker | 10/10 | 247 days | 100% |
Fabienne | 7/10 | 247 days | 93% |
Matt Davey | 10/10 | 276 days | 99% |
Martha | 10/10 | 338 days | 97% |
Kelsie | 10/10 | 460 days | 91% |
Ryli West | 8/10 | 582 days | 82% |
Stephanie G | 10/10 | 613 days | 81% |
Richard Mason | 10/10 | 613 days | 81% |
Laz. | 9/10 | 613 days | 81% |
Alexander Van putten | 9/10 | 641 days | 79% |
Florian S. | 9/10 | 703 days | 74% |
Amy Shoemake | 8/10 | 703 days | 73% |
B&Wild | 10/10 | 733 days | 72% |
Kim Thomas | 10/10 | 733 days | 72% |
Yuri Fey | 10/10 | 764 days | 69% |
Denise | 10/10 | 978 days | 48% |
Mike&Fe | 10/10 | 1006 days | 45% |
glen connor | 1/10 | 1037 days | 17% |
Kev | 10/10 | 1037 days | 42% |
Pete V | 10/10 | 1068 days | 39% |
Criss | 10/10 | 1159 days | 31% |
Ellie Richards | 10/10 | 1343 days | 19% |
Laz. | 10/10 | 1343 days | 19% |
Ying | 10/10 | 1463 days | 13% |
Valentin Coutaz | 10/10 | 1524 days | 10% |
Sstpo | 10/10 | 1524 days | 10% |
Lena L. | 10/10 | 1647 days | 7% |
Lyn McIvor | 10/10 | 1708 days | 6% |
Katharina Müller | 10/10 | 1708 days | 6% |
Lesley | 10/10 | 1708 days | 6% |
Just a guy | 10/10 | 1708 days | 6% |
Michaela | 10/10 | 1737 days | 6% |
Stefan Hohmann | 9/10 | 1737 days | 6% |
Sue Hempstead | 10/10 | 1737 days | 6% |
Pierre-Yves | 9/10 | 1737 days | 6% |
Lisa | 10/10 | 1829 days | 5% |
Swiss MiRi | 10/10 | 1829 days | 5% |
JOHN LAMB | 9/10 | 1829 days | 5% |
Julie | 10/10 | 1860 days | 5% |
Amanda | 10/10 | 1890 days | 5% |
Axel & Sabine | 10/10 | 2074 days | 5% |
Paul Smith | 8/10 | 2102 days | 4% |
Konstantin | 10/10 | 2133 days | 5% |
Shane | 10/10 | 2164 days | 4% |
Karin BdV biker from the Netherlands | 10/10 | 2164 days | 4% |
Allan | 10/10 | 2164 days | 4% |
Lance | 10/10 | 2194 days | 4% |
John L | 10/10 | 2194 days | 4% |
Claudia | 10/10 | 2255 days | 4% |
Ryan | 10/10 | 2317 days | 4% |
Teb | 8/10 | 2317 days | 4% |
Peter | 10/10 | 2377 days | 4% |
Duane Novis | 10/10 | 2439 days | 4% |
Jill McGrath | 8/10 | 2462 days | 3% |
Mila Donker | 10/10 | 2465 days | 4% |
Jonathan Stitchbury | 10/10 | 2466 days | 4% |
Helen Rimmer | 8/10 | 2479 days | 4% |
Emma Guthrie | 10/10 | 2496 days | 4% |
Annina Jarvinen | 10/10 | 2517 days | 3% |
Rogier Kavelaars | 10/10 | 2545 days | 4% |
Claire Morgan | 10/10 | 2694 days | 3% |
Anja Röhrich | 10/10 | 2759 days | 3% |
Jerry Bart | 9/10 | 2777 days | 3% |
Kathy Miller | 10/10 | 2783 days | 3% |
Denise Hall | 10/10 | 2786 days | 3% |
Crystal Elliott | 9/10 | 2791 days | 3% |
Thomas Fuchs | 9/10 | 2804 days | 2% |
P Poiraa | 9/10 | 2810 days | 3% |
Lisa Erikssen | 9/10 | 2839 days | 3% |
Patricia Pharr-Snyder | 10/10 | 2861 days | 3% |
David Quintero | 10/10 | 2883 days | 3% |
Margo Wiltens | 9/10 | 2961 days | 3% |
Dennis Schwarz | 8/10 | 3121 days | 2% |
Paul Smith | 8/10 | 3175 days | 2% |
Heather Scoltock | 9/10 | 3183 days | 2% |
Matt Jackson | 9/10 | 3191 days | 2% |
Jess Kadamani | 9/10 | 3194 days | 2% |
Gretchen Brownstein | 10/10 | 3229 days | 2% |
David From Switzerland | 9/10 | 3255 days | 2% |
Viki Ziemba | 9/10 | 3351 days | 2% |
holidaymad from Solihull | 6/10 | 3593 days | 1% |
Lisa Quayle | 9/10 | 3612 days | 1% |
Richard | 7/10 | 3778 days | 1% |
Jenny Finch | 10/10 | 3896 days | 1% |
Aurelien Noailly | 8/10 | 3908 days | 1% |
Sarah | 8/10 | 3908 days | 1% |
Max Tetzlaff | 9/10 | 3926 days | 1% |
Pranom & Erhard | 9/10 | 3928 days | 1% |
Max Grabowski | 9/10 | 3928 days | 1% |
Paul Balfour | 9/10 | 3969 days | 1% |
ozelmer | 9/10 | 4081 days | 1% |
Jonathan Meun | 9/10 | 4295 days | 0% |
Nikki | 1/10 | 4324 days | 0% |
Barbara | 10/10 | 4355 days | 0% |
Dominique | 8/10 | 4643 days | 1% |
Dave Rattray | 9/10 | 4644 days | 1% |
Hendrik F | 9/10 | 4644 days | 1% |
Sally Rawson | 9/10 | 4670 days | 1% |
Bernhard & Brigitte Gosch | 9/10 | 4728 days | 1% |
Matthias | 10/10 | 4736 days | 1% |
Christian Pflegi | 9/10 | 4984 days | 1% |
Michael Simmang | 9/10 | 4984 days | 1% |
Mr Stanley and Miss Christy | 10/10 | 4986 days | 1% |
H Hensen | 8/10 | 5010 days | 1% |
Icemaiden | 1/10 | 5055 days | 0% |
Tanya | 9/10 | 5354 days | 1% |
adolf | 6/10 | 5381 days | 1% |
zoey1 | 3/10 | 5560 days | 0% |
godineau | 8/10 | 5577 days | 1% |
RichardA | 4/10 | 5702 days | 0% |
CarolF | 10/10 | 5730 days | 1% |
Clothilde | 5/10 | 5739 days | 1% |
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Parklands Marina Holiday Park Picton experience has plenty of reviews and does not meet the criteria for any adjustment.
-3.89% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 49 days. However the Parklands Marina Holiday Park Picton experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Parklands Marina Holiday Park Picton experience has been adjusted for 200 days. Adjustments are according to the following table.
Days | Adjustment |
---|---|
… | … |
197 | -3.84% |
198 | -3.86% |
199 | -3.87% |
200 | -3.89% |
201 | -3.91% |
202 | -3.93% |
203 | -3.95% |
… | … |
1.01% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
91%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.