G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Waipoua Forest Camping Area.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Waipoua Forest Camping Area
Valid Reviews
59 Valid Reviews
The Waipoua Forest Camping Area experience has a total of 61 reviews. There are 59 valid reviews that are included when calculating the ranking score and 2 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 59 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 14 |
|
24% |
| 9/10 | 12 |
|
20% |
| 8/10 | 12 |
|
20% |
| 7/10 | 7 |
|
12% |
| 6/10 | 5 |
|
8% |
| 5/10 | 2 |
|
3% |
| 4/10 | 1 |
|
2% |
| 3/10 | 2 |
|
3% |
| 2/10 | 3 |
|
5% |
| 1/10 | 1 |
|
2% |
76.27% Average
The raw data average (mean) for all the Waipoua Forest Camping Area valid reviews is 76.27% and is based on 59 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
10 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 59 valid reviews, the experience has 10 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 10 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 0 |
|
0% |
| 9/10 | 2 |
|
20% |
| 8/10 | 4 |
|
40% |
| 7/10 | 1 |
|
10% |
| 6/10 | 0 |
|
0% |
| 5/10 | 1 |
|
10% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 2 |
|
20% |
| 1/10 | 0 |
|
0% |
66.00% Average
The raw data average (mean) for all the Waipoua Forest Camping Area face-to-face reviews is 66.00% and is based on 10 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
86.42%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Stephane | 10/10 | 52 days | 100% |
| Pluto | 7/10 | 235 days | 90% |
| Court | 10/10 | 266 days | 96% |
| Caron | 6/10 | 266 days | 83% |
| Guest | 7/10 | 266 days | 89% |
| G&C from UK | 8/10 | 295 days | 93% |
| Yorick | 9/10 | 326 days | 93% |
| Rya | 9/10 | 326 days | 93% |
| James stark | 10/10 | 387 days | 92% |
| Josie | 10/10 | 418 days | 90% |
| Jolanda | 7/10 | 418 days | 84% |
| Berthe | 10/10 | 510 days | 85% |
| Jocolau | 10/10 | 571 days | 82% |
| Ric van Weede | 5/10 | 1421 days | 11% |
| Bluescruize | 9/10 | 1421 days | 14% |
| Matt Warner | 10/10 | 1756 days | 5% |
| Just a guy | 6/10 | 1756 days | 5% |
| NellieBlue | 6/10 | 1756 days | 5% |
| Richard & Chris, UK | 8/10 | 1787 days | 5% |
| Bert | 8/10 | 1818 days | 5% |
| Kesseternity | 3/10 | 1818 days | 3% |
| Lisa | 9/10 | 1848 days | 5% |
| Beth | 10/10 | 2062 days | 5% |
| Kaye & Alison | 9/10 | 2121 days | 4% |
| Chris | 10/10 | 2152 days | 4% |
| Dan | 10/10 | 2152 days | 4% |
| Flatlanders | 9/10 | 2152 days | 4% |
| Jonas R. | 8/10 | 2213 days | 4% |
| Meggie | 10/10 | 2213 days | 4% |
| Teaghan | 6/10 | 2366 days | 3% |
| Ryan | 9/10 | 2397 days | 4% |
| Leanne Taylor-Smith | 8/10 | 2536 days | 4% |
| Zelie Frechin | 9/10 | 2537 days | 4% |
| Maja Overberg | 10/10 | 2825 days | 3% |
| estelle D | 4/10 | 2912 days | 2% |
| Robert Hunt | 8/10 | 2914 days | 3% |
| rick parker | 9/10 | 2942 days | 3% |
| Daniel Waechter | 7/10 | 3221 days | 2% |
| Alex Nicholson | 2/10 | 3251 days | 1% |
| Marie Gale | 1/10 | 3304 days | 1% |
| John Chilcote | 7/10 | 3481 days | 2% |
| Helen Ameis | 3/10 | 3498 days | 1% |
| Peter D | 6/10 | 3542 days | 1% |
| Pierre Planchez | 8/10 | 3586 days | 1% |
| Heather Kingston | 7/10 | 3673 days | 1% |
| Ron Clarke | 8/10 | 3704 days | 1% |
| Lea Darotchetche | 8/10 | 3809 days | 1% |
| Marc Engstle | 2/10 | 3941 days | 0% |
| Jesseca Klausch | 2/10 | 3945 days | 0% |
| Chris | 10/10 | 3978 days | 1% |
| Kristine and William | 5/10 | 4297 days | 0% |
| Steven Wood | 8/10 | 4343 days | 0% |
| Cennart ud Brock | 9/10 | 4373 days | 0% |
| Claudia Mueller | 8/10 | 4379 days | 0% |
| Jenben | 9/10 | 4404 days | 1% |
| Julie Norton | 8/10 | 4985 days | 1% |
| weegirl | 10/10 | 5227 days | 1% |
| Michael Egli | 9/10 | 5371 days | 1% |
| Jake1 | 7/10 | 5716 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Waipoua Forest Camping Area experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-0.55% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 43 days. However the Waipoua Forest Camping Area experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Waipoua Forest Camping Area experience has been adjusted for 27 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 24 | -0.49% |
| 25 | -0.51% |
| 26 | -0.53% |
| 27 | -0.55% |
| 28 | -0.57% |
| 29 | -0.59% |
| 30 | -0.61% |
| … | … |
Balancing Adjustment
1.66% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
88%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.