Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Eketahuna Motor Camp.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Eketahuna Motor Camp
Valid Reviews
80 Valid Reviews
The Eketahuna Motor Camp experience has a total of 81 reviews. There are 80 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 80 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 56 |
|
70% |
| 9/10 | 18 |
|
23% |
| 8/10 | 3 |
|
4% |
| 7/10 | 2 |
|
3% |
| 6/10 | 0 |
|
0% |
| 5/10 | 1 |
|
1% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
95.63% Average
The raw data average (mean) for all the Eketahuna Motor Camp valid reviews is 95.63% and is based on 80 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
4 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 80 valid reviews, the experience has 4 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 4 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 2 |
|
50% |
| 9/10 | 0 |
|
0% |
| 8/10 | 2 |
|
50% |
| 7/10 | 0 |
|
0% |
| 6/10 | 0 |
|
0% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
90.00% Average
The raw data average (mean) for all the Eketahuna Motor Camp face-to-face reviews is 90.00% and is based on 4 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
95.84%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Dee | 9/10 | 307 days | 100% |
| Tom | 9/10 | 368 days | 98% |
| Lini | 10/10 | 399 days | 97% |
| Manoj Daram | 10/10 | 429 days | 96% |
| ElizabethE | 9/10 | 672 days | 78% |
| Andy G | 10/10 | 672 days | 79% |
| Felix | 10/10 | 703 days | 77% |
| Kate | 10/10 | 703 days | 77% |
| Andy | 9/10 | 703 days | 76% |
| Aaron Bell | 10/10 | 703 days | 77% |
| Katie | 9/10 | 733 days | 73% |
| Gaelene | 10/10 | 1129 days | 35% |
| SageSimone | 9/10 | 1343 days | 19% |
| Marine | 10/10 | 1402 days | 16% |
| Katrina | 10/10 | 1402 days | 16% |
| Steel steeds | 10/10 | 1433 days | 15% |
| Sudara Fernando | 10/10 | 1494 days | 12% |
| Rebecca | 9/10 | 1524 days | 11% |
| Sue Gollan | 10/10 | 1708 days | 6% |
| Lyn McIvor | 10/10 | 1708 days | 6% |
| Nils | 10/10 | 1708 days | 6% |
| Thpes | 9/10 | 1768 days | 5% |
| Moritz | 10/10 | 1768 days | 5% |
| Nat | 10/10 | 1768 days | 5% |
| Kev&Tanya | 10/10 | 1799 days | 5% |
| David | 10/10 | 1829 days | 5% |
| Haeun Nam | 10/10 | 1829 days | 5% |
| Swiss MiRi | 9/10 | 1829 days | 5% |
| Kristyl | 10/10 | 2013 days | 5% |
| John Morrison | 10/10 | 2074 days | 5% |
| Daniel Soares | 10/10 | 2074 days | 5% |
| The butlers | 10/10 | 2102 days | 5% |
| Jana | 9/10 | 2194 days | 4% |
| Jim Barrell | 10/10 | 2255 days | 4% |
| Mark | 10/10 | 2255 days | 4% |
| Alina Vogelsang | 10/10 | 2255 days | 4% |
| Ruth Taaffee | 10/10 | 2304 days | 4% |
| Peter, Slovakia | 10/10 | 2439 days | 4% |
| Katharina Pisarew | 10/10 | 2462 days | 4% |
| Marine Fauquenot | 10/10 | 2483 days | 4% |
| Alisa Makkaveeva | 10/10 | 2509 days | 4% |
| Lada Krsnakova | 10/10 | 2515 days | 4% |
| Lukas and Katka | 10/10 | 2550 days | 4% |
| Joe Trigg | 9/10 | 2561 days | 4% |
| Jane Aitken | 5/10 | 2596 days | 3% |
| Haley Everitt | 10/10 | 2726 days | 3% |
| Brian Marshall | 10/10 | 2747 days | 3% |
| Audrey Conrad | 8/10 | 2772 days | 3% |
| Nicole Donlan | 10/10 | 2780 days | 3% |
| Philipp Jahn | 10/10 | 2923 days | 3% |
| Laurie | 9/10 | 2960 days | 3% |
| John Patterson | 10/10 | 2968 days | 3% |
| Nina van Alphen | 9/10 | 3183 days | 2% |
| Bridget Brebner | 9/10 | 3200 days | 2% |
| Penny Mercer | 9/10 | 3223 days | 2% |
| Phil | 10/10 | 3229 days | 2% |
| Allan MacGibbon | 10/10 | 3232 days | 2% |
| Birgitta Schuelke | 10/10 | 3238 days | 2% |
| Miaomace | 10/10 | 3274 days | 2% |
| Sarah Gurney | 9/10 | 3291 days | 2% |
| Martina Gencurova | 10/10 | 3309 days | 2% |
| Christine Slowiak | 10/10 | 3412 days | 2% |
| Chris Read | 10/10 | 3455 days | 2% |
| Sophie Branchut | 10/10 | 3496 days | 2% |
| Lorina Spring | 10/10 | 3500 days | 2% |
| Wendy Lynch | 10/10 | 3593 days | 1% |
| Damien | 10/10 | 3624 days | 1% |
| Ann Barrett | 7/10 | 3928 days | 1% |
| arnaud paquet | 10/10 | 3990 days | 1% |
| FlyingKiwiGirl | 10/10 | 4020 days | 1% |
| Johannes J | 10/10 | 4081 days | 0% |
| Mike and Caroline | 10/10 | 4234 days | 0% |
| K & F | 9/10 | 4265 days | 0% |
| Christoph Mueller | 10/10 | 4287 days | 0% |
| Petra & Rolf | 10/10 | 4642 days | 0% |
| _mel_ | 10/10 | 4690 days | 1% |
| Peter W. | 9/10 | 4751 days | 1% |
| Eric Grant | 8/10 | 4970 days | 0% |
| Pieter | 8/10 | 5001 days | 0% |
| anaru bazz | 7/10 | 5726 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Eketahuna Motor Camp experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-3.89% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 49 days. However the Eketahuna Motor Camp experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Eketahuna Motor Camp experience has been adjusted for 200 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 197 | -3.84% |
| 198 | -3.86% |
| 199 | -3.87% |
| 200 | -3.89% |
| 201 | -3.91% |
| 202 | -3.93% |
| 203 | -3.95% |
| … | … |
Balancing Adjustment
0.76% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
93%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.