Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Himatangi Beach TOP 10 Holiday Park.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Himatangi Beach TOP 10 Holiday Park
Valid Reviews
68 Valid Reviews
The Himatangi Beach TOP 10 Holiday Park experience has a total of 69 reviews. There are 68 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 68 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 41 |
|
60% |
| 9/10 | 17 |
|
25% |
| 8/10 | 7 |
|
10% |
| 7/10 | 2 |
|
3% |
| 6/10 | 1 |
|
1% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
93.97% Average
The raw data average (mean) for all the Himatangi Beach TOP 10 Holiday Park valid reviews is 93.97% and is based on 68 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
10 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 68 valid reviews, the experience has 10 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 10 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 4 |
|
40% |
| 9/10 | 4 |
|
40% |
| 8/10 | 2 |
|
20% |
| 7/10 | 0 |
|
0% |
| 6/10 | 0 |
|
0% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
92.00% Average
The raw data average (mean) for all the Himatangi Beach TOP 10 Holiday Park face-to-face reviews is 92.00% and is based on 10 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
91.01%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Chloe | 8/10 | 48 days | 98% |
| Lars Meijdam | 10/10 | 48 days | 100% |
| L&G | 10/10 | 293 days | 95% |
| Terry | 8/10 | 293 days | 93% |
| vicki | 10/10 | 628 days | 78% |
| Roger Heckly | 10/10 | 659 days | 75% |
| Laura Jarry | 6/10 | 779 days | 56% |
| Lydia C | 9/10 | 871 days | 56% |
| Jon | 8/10 | 1144 days | 31% |
| Colleen | 10/10 | 1175 days | 29% |
| Helen | 10/10 | 1417 days | 14% |
| Jane | 9/10 | 1448 days | 13% |
| Katrina | 10/10 | 1448 days | 13% |
| Shar-ron & Jim | 10/10 | 1570 days | 9% |
| Dieter Giesen | 10/10 | 1814 days | 5% |
| Berry&Marjo, The Netherlands | 10/10 | 1875 days | 5% |
| Martin Hansen | 9/10 | 1906 days | 5% |
| Ralph Gleek | 10/10 | 1936 days | 5% |
| Charlotte | 10/10 | 2028 days | 5% |
| Ghost | 10/10 | 2089 days | 4% |
| Jgcanada | 9/10 | 2148 days | 4% |
| James & Kerry | 9/10 | 2240 days | 4% |
| Margie | 9/10 | 2240 days | 4% |
| Eversons | 9/10 | 2513 days | 4% |
| Catherine Hunter | 10/10 | 2534 days | 4% |
| B Walker | 10/10 | 2604 days | 3% |
| Bronte Leonard | 10/10 | 2672 days | 3% |
| Jose Maria Ibarra | 10/10 | 2689 days | 3% |
| Eric Tunnicliffe | 10/10 | 2728 days | 3% |
| Janet Pentelow | 10/10 | 2811 days | 3% |
| Thomas Kiesslich | 10/10 | 2908 days | 3% |
| Grant Boyle | 9/10 | 2908 days | 3% |
| Bernadette Figueroa | 10/10 | 3022 days | 3% |
| Greenie | 10/10 | 3061 days | 3% |
| Phyu Phyu Kyaw | 10/10 | 3103 days | 2% |
| Diane Henderson | 9/10 | 3183 days | 2% |
| Liz Barnett | 10/10 | 3214 days | 2% |
| Rich Churcher | 9/10 | 3268 days | 2% |
| Hanna from Germany | 9/10 | 3310 days | 2% |
| Sophia Huemmer | 10/10 | 3382 days | 2% |
| Gavin Lahney | 10/10 | 3548 days | 2% |
| Julia | 10/10 | 3608 days | 1% |
| Craig Garner | 8/10 | 3700 days | 1% |
| GN100 | 8/10 | 3731 days | 1% |
| pat young | 9/10 | 3761 days | 1% |
| JoMary Smith | 10/10 | 3974 days | 1% |
| Martin S | 10/10 | 4005 days | 1% |
| Gates Whanau | 9/10 | 4005 days | 1% |
| Nigel & Annie Dale | 10/10 | 4066 days | 1% |
| Robert Andre | 7/10 | 4219 days | 0% |
| Jill Fischer | 10/10 | 4311 days | 0% |
| K & F | 7/10 | 4311 days | 0% |
| Jenny Short | 10/10 | 4339 days | 0% |
| Chris | 10/10 | 4370 days | 0% |
| N Knier | 10/10 | 4370 days | 0% |
| Huw Davies | 8/10 | 4651 days | 1% |
| Melinda Moir | 9/10 | 4682 days | 1% |
| Hazel & Alan Damerell | 10/10 | 4687 days | 1% |
| Lesley Nicolas | 8/10 | 4688 days | 1% |
| Beyeler | 10/10 | 4693 days | 1% |
| Stefan Roehrbein | 9/10 | 4705 days | 1% |
| Tim | 10/10 | 5032 days | 1% |
| DaveCohen | 10/10 | 5223 days | 1% |
| JudyandTim | 10/10 | 5254 days | 1% |
| kerry_cynthia | 9/10 | 5395 days | 1% |
| Marc Hoehstra | 9/10 | 5421 days | 1% |
| Bartlett nz | 10/10 | 5452 days | 1% |
| Vanessa4 | 10/10 | 5466 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Himatangi Beach TOP 10 Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-0.40% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 41 days. However the Himatangi Beach TOP 10 Holiday Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Himatangi Beach TOP 10 Holiday Park experience has been adjusted for 20 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 17 | -0.34% |
| 18 | -0.36% |
| 19 | -0.38% |
| 20 | -0.40% |
| 21 | -0.42% |
| 22 | -0.44% |
| 23 | -0.46% |
| … | … |
Balancing Adjustment
0.92% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
92%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.