Ranking Score Explained

Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Himatangi Beach TOP 10 Holiday Park.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Cymen Crick's avatar

Cymen Crick

Rankers Owner

Himatangi Beach TOP 10 Holiday Park

Valid Reviews

66 Valid Reviews

The Himatangi Beach TOP 10 Holiday Park experience has a total of 67 reviews. There are 66 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 66 valid reviews:

Rating Count Percentage
10/10 40
61%
9/10 17
26%
8/10 6
9%
7/10 2
3%
6/10 1
2%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

94.09% Average

The raw data average (mean) for all the Himatangi Beach TOP 10 Holiday Park valid reviews is 94.09% and is based on 66 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

10 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 66 valid reviews, the experience has 10 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 10 face-to-face reviews:

Rating Count Percentage
10/10 4
40%
9/10 4
40%
8/10 2
20%
7/10 0
0%
6/10 0
0%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

92.00% Average

The raw data average (mean) for all the Himatangi Beach TOP 10 Holiday Park face-to-face reviews is 92.00% and is based on 10 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

91.26%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
L&G 10/10 247 days 100%
Terry 8/10 247 days 98%
vicki 10/10 582 days 84%
Roger Heckly 10/10 613 days 81%
Laura Jarry 6/10 733 days 62%
Lydia C 9/10 825 days 63%
Jon 8/10 1098 days 36%
Colleen 10/10 1129 days 34%
Helen 10/10 1371 days 17%
Jane 9/10 1402 days 16%
Katrina 10/10 1402 days 16%
Shar-ron & Jim 10/10 1524 days 10%
Dieter Giesen 10/10 1768 days 5%
Berry&Marjo, The Netherlands 10/10 1829 days 5%
Martin Hansen 9/10 1860 days 5%
Ralph Gleek 10/10 1890 days 5%
Charlotte 10/10 1982 days 5%
Ghost 10/10 2043 days 5%
Jgcanada 9/10 2102 days 4%
James & Kerry 9/10 2194 days 4%
Margie 9/10 2194 days 4%
Eversons 9/10 2467 days 4%
Catherine Hunter 10/10 2488 days 4%
B Walker 10/10 2558 days 4%
Bronte Leonard 10/10 2626 days 3%
Jose Maria Ibarra 10/10 2643 days 3%
Eric Tunnicliffe 10/10 2682 days 3%
Janet Pentelow 10/10 2765 days 3%
Thomas Kiesslich 10/10 2862 days 3%
Grant Boyle 9/10 2862 days 3%
Bernadette Figueroa 10/10 2976 days 3%
Greenie 10/10 3015 days 3%
Phyu Phyu Kyaw 10/10 3057 days 3%
Diane Henderson 9/10 3137 days 2%
Liz Barnett 10/10 3168 days 2%
Rich Churcher 9/10 3222 days 2%
Hanna from Germany 9/10 3264 days 2%
Sophia Huemmer 10/10 3336 days 2%
Gavin Lahney 10/10 3502 days 2%
Julia 10/10 3562 days 2%
Craig Garner 8/10 3654 days 1%
GN100 8/10 3685 days 1%
pat young 9/10 3715 days 1%
JoMary Smith 10/10 3928 days 1%
Martin S 10/10 3959 days 1%
Gates Whanau 9/10 3959 days 1%
Nigel & Annie Dale 10/10 4020 days 1%
Robert Andre 7/10 4173 days 0%
Jill Fischer 10/10 4265 days 0%
K & F 7/10 4265 days 0%
Jenny Short 10/10 4293 days 0%
Chris 10/10 4324 days 0%
N Knier 10/10 4324 days 0%
Huw Davies 8/10 4605 days 1%
Melinda Moir 9/10 4636 days 1%
Hazel & Alan Damerell 10/10 4641 days 1%
Lesley Nicolas 8/10 4642 days 1%
Beyeler 10/10 4647 days 1%
Stefan Roehrbein 9/10 4659 days 1%
Tim 10/10 4986 days 1%
DaveCohen 10/10 5177 days 1%
JudyandTim 10/10 5208 days 1%
kerry_cynthia 9/10 5349 days 1%
Marc Hoehstra 9/10 5375 days 1%
Bartlett nz 10/10 5406 days 1%
Vanessa4 10/10 5420 days 1%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Himatangi Beach TOP 10 Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-3.89% Adjustment

There may be an adjustment if this experience hasn't received any reviews within the last 49 days. However the Himatangi Beach TOP 10 Holiday Park experience does not meet the criteria for any adjustment.

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.

The Himatangi Beach TOP 10 Holiday Park experience has been adjusted for 200 days. Adjustments are according to the following table.

Days Adjustment
197 -3.84%
198 -3.86%
199 -3.87%
200 -3.89%
201 -3.91%
202 -3.93%
203 -3.95%

Balancing Adjustment

1.39% Adjustment

Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.

You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.

We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.

Final Ranking Score

89%

The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.