G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Rotorua Tasman Holiday Parks.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
96 Valid Reviews
The Rotorua Tasman Holiday Parks experience has a total of 99 reviews. There are 96 valid reviews that are included when calculating the ranking score and 3 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 96 valid reviews:
Rating | Count | Percentage | |
---|---|---|---|
10/10 | 23 |
|
24% |
9/10 | 27 |
|
28% |
8/10 | 32 |
|
33% |
7/10 | 6 |
|
6% |
6/10 | 6 |
|
6% |
5/10 | 0 |
|
0% |
4/10 | 1 |
|
1% |
3/10 | 0 |
|
0% |
2/10 | 0 |
|
0% |
1/10 | 1 |
|
1% |
84.58% Average
The raw data average (mean) for all the Rotorua Tasman Holiday Parks valid reviews is 84.58% and is based on 96 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
54 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 96 valid reviews, the experience has 54 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 54 face-to-face reviews:
Rating | Count | Percentage | |
---|---|---|---|
10/10 | 15 |
|
28% |
9/10 | 15 |
|
28% |
8/10 | 18 |
|
33% |
7/10 | 2 |
|
4% |
6/10 | 2 |
|
4% |
5/10 | 0 |
|
0% |
4/10 | 1 |
|
2% |
3/10 | 0 |
|
0% |
2/10 | 0 |
|
0% |
1/10 | 1 |
|
2% |
85.19% Average
The raw data average (mean) for all the Rotorua Tasman Holiday Parks face-to-face reviews is 85.19% and is based on 54 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
86.92%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
Reviewer | Rating | Age | Relative Weight |
---|---|---|---|
Nadia | 8/10 | 143 days | 100% |
Maud Jabouley | 10/10 | 296 days | 98% |
AR | 7/10 | 326 days | 90% |
Ben | 10/10 | 417 days | 93% |
Kate | 9/10 | 1696 days | 6% |
COUSTEIX Guy | 9/10 | 1696 days | 6% |
California caravan first time | 8/10 | 1847 days | 5% |
Su | 9/10 | 1909 days | 5% |
Brian Palmer | 8/10 | 2243 days | 4% |
helen reeve | 8/10 | 2335 days | 4% |
Ingrid Peters | 8/10 | 2335 days | 4% |
Eversons | 8/10 | 2577 days | 3% |
Lene Hendel | 8/10 | 2594 days | 3% |
Shira LA | 9/10 | 2608 days | 3% |
sarah garlough | 6/10 | 2646 days | 3% |
Anna Holloway | 9/10 | 2712 days | 3% |
CARMERS | 10/10 | 2730 days | 3% |
Jon Veitch | 9/10 | 2883 days | 3% |
Joan Robinson | 8/10 | 2901 days | 3% |
Breanna Alexander | 7/10 | 2962 days | 2% |
Rebecca Lindsey | 6/10 | 2973 days | 2% |
Stuart Morgan | 8/10 | 3069 days | 2% |
Shane Mun | 10/10 | 3121 days | 2% |
Catherine Davison | 9/10 | 3243 days | 2% |
Elaine Carter | 10/10 | 3254 days | 2% |
Phillippa McLernon | 8/10 | 3290 days | 2% |
Alan Field | 8/10 | 3400 days | 2% |
Chester Martin | 10/10 | 3476 days | 1% |
John Chilcote | 9/10 | 3572 days | 1% |
Stephanie | 9/10 | 3589 days | 1% |
Christian Jenny | 10/10 | 3592 days | 1% |
Melvin Spear | 9/10 | 3646 days | 1% |
Philippe Lopez | 8/10 | 3678 days | 1% |
holidaymad from Solihull | 7/10 | 3704 days | 1% |
Lea Karl | 10/10 | 3722 days | 1% |
Jurgen Moors | 6/10 | 3739 days | 1% |
David Krasner | 10/10 | 4035 days | 0% |
John Treasure | 6/10 | 4038 days | 0% |
1246km | 7/10 | 4434 days | 1% |
Craig Jones | 9/10 | 4434 days | 1% |
Reinier Timmer | 8/10 | 4447 days | 1% |
Michal | 8/10 | 4451 days | 1% |
Julien Bocherens | 10/10 | 4451 days | 1% |
Wouter Trumpie | 8/10 | 4454 days | 1% |
Marian | 6/10 | 4467 days | 0% |
Adam Hassan | 8/10 | 4470 days | 1% |
Laurits and Bettina | 8/10 | 4472 days | 1% |
Liz Marquart Scholtz | 8/10 | 4476 days | 1% |
Julia Ramseier | 10/10 | 4477 days | 1% |
Christian | 10/10 | 4477 days | 1% |
Megan Child | 9/10 | 4482 days | 1% |
Ruben Kunze | 1/10 | 4730 days | 0% |
Be Groen | 8/10 | 4732 days | 1% |
Patricia Fearon | 10/10 | 4752 days | 1% |
Hans Erik Munch | 8/10 | 4767 days | 1% |
Sarah and Soren | 9/10 | 4837 days | 1% |
Marc & Pauline | 9/10 | 4837 days | 1% |
Alice Bastiman | 9/10 | 5083 days | 1% |
Schroeder | 8/10 | 5094 days | 1% |
Leanne Shepherd | 8/10 | 5098 days | 1% |
lyndavid | 9/10 | 5106 days | 1% |
Justin Pearce | 8/10 | 5110 days | 1% |
Peter & Margo Boullin | 10/10 | 5114 days | 1% |
Walter Peters | 10/10 | 5118 days | 1% |
Annie Pennington | 10/10 | 5121 days | 1% |
Phillips | 8/10 | 5121 days | 1% |
Jansen | 9/10 | 5121 days | 1% |
Angela | 10/10 | 5122 days | 1% |
Philipp Rau | 9/10 | 5125 days | 1% |
Eva Stauderova | 10/10 | 5125 days | 1% |
G R Vangerven | 9/10 | 5127 days | 1% |
Igor Filart | 9/10 | 5129 days | 1% |
D Oostrum | 9/10 | 5129 days | 1% |
T Chapman | 7/10 | 5129 days | 1% |
De Blaeij | 8/10 | 5132 days | 1% |
Michelle Booty | 8/10 | 5133 days | 1% |
Mikeminch | 8/10 | 5226 days | 1% |
Andrew Hammond | 8/10 | 5257 days | 1% |
bqueen_111 | 10/10 | 5257 days | 1% |
BigSis | 8/10 | 5318 days | 1% |
Silke Seemann | 10/10 | 5462 days | 1% |
Lamb | 9/10 | 5498 days | 1% |
mariekef | 7/10 | 5545 days | 1% |
hofstetterf | 9/10 | 5559 days | 1% |
Anayara Diaz Torres | 6/10 | 5572 days | 0% |
Geoff Renshaw | 4/10 | 5572 days | 0% |
Fer Bonsel | 8/10 | 5584 days | 1% |
ulrichk | 10/10 | 5678 days | 1% |
michellew | 9/10 | 5753 days | 1% |
GemmaC | 8/10 | 5794 days | 1% |
neeltjec | 9/10 | 5805 days | 1% |
desl | 9/10 | 5805 days | 1% |
Martien van Brakel | 9/10 | 5805 days | 1% |
Viktoria Stoffel | 10/10 | 5812 days | 1% |
DavidMurray | 10/10 | 5839 days | 1% |
RichardE | 8/10 | 5840 days | 1% |
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Rotorua Tasman Holiday Parks experience has plenty of reviews and does not meet the criteria for any adjustment.
-2.32% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 53 days. However the Rotorua Tasman Holiday Parks experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Rotorua Tasman Holiday Parks experience has been adjusted for 112 days. Adjustments are according to the following table.
Days | Adjustment |
---|---|
… | … |
109 | -2.26% |
110 | -2.28% |
111 | -2.30% |
112 | -2.32% |
113 | -2.34% |
114 | -2.36% |
115 | -2.38% |
… | … |
1.90% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
87%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.