Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Rotorua Tasman Holiday Parks.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Rotorua Tasman Holiday Parks
Valid Reviews
100 Valid Reviews
The Rotorua Tasman Holiday Parks experience has a total of 101 reviews. There are 100 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 100 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 24 |
|
24% |
| 9/10 | 28 |
|
28% |
| 8/10 | 34 |
|
34% |
| 7/10 | 6 |
|
6% |
| 6/10 | 6 |
|
6% |
| 5/10 | 0 |
|
0% |
| 4/10 | 1 |
|
1% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 1 |
|
1% |
84.70% Average
The raw data average (mean) for all the Rotorua Tasman Holiday Parks valid reviews is 84.70% and is based on 100 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
54 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 100 valid reviews, the experience has 54 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 54 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 15 |
|
28% |
| 9/10 | 15 |
|
28% |
| 8/10 | 18 |
|
33% |
| 7/10 | 2 |
|
4% |
| 6/10 | 2 |
|
4% |
| 5/10 | 0 |
|
0% |
| 4/10 | 1 |
|
2% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 1 |
|
2% |
85.19% Average
The raw data average (mean) for all the Rotorua Tasman Holiday Parks face-to-face reviews is 85.19% and is based on 54 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
87.17%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Laura (UK) | 10/10 | 196 days | 100% |
| McLean | 9/10 | 288 days | 96% |
| Sof | 8/10 | 316 days | 95% |
| Sof | 8/10 | 316 days | 95% |
| Nadia | 8/10 | 439 days | 89% |
| Maud Jabouley | 10/10 | 592 days | 82% |
| AR | 7/10 | 622 days | 74% |
| Ben | 10/10 | 713 days | 73% |
| Kate | 9/10 | 1992 days | 5% |
| COUSTEIX Guy | 9/10 | 1992 days | 5% |
| California caravan first time | 8/10 | 2143 days | 4% |
| Su | 9/10 | 2205 days | 4% |
| Brian Palmer | 8/10 | 2539 days | 4% |
| helen reeve | 8/10 | 2631 days | 3% |
| Ingrid Peters | 8/10 | 2631 days | 3% |
| Eversons | 8/10 | 2873 days | 3% |
| Lene Hendel | 8/10 | 2890 days | 3% |
| Shira LA | 9/10 | 2904 days | 3% |
| sarah garlough | 6/10 | 2942 days | 2% |
| Anna Holloway | 9/10 | 3008 days | 3% |
| CARMERS | 10/10 | 3026 days | 3% |
| Jon Veitch | 9/10 | 3178 days | 2% |
| Joan Robinson | 8/10 | 3197 days | 2% |
| Breanna Alexander | 7/10 | 3258 days | 2% |
| Rebecca Lindsey | 6/10 | 3268 days | 2% |
| Stuart Morgan | 8/10 | 3365 days | 2% |
| Shane Mun | 10/10 | 3417 days | 2% |
| Catherine Davison | 9/10 | 3539 days | 2% |
| Elaine Carter | 10/10 | 3550 days | 2% |
| Phillippa McLernon | 8/10 | 3586 days | 1% |
| Alan Field | 8/10 | 3696 days | 1% |
| Chester Martin | 10/10 | 3772 days | 1% |
| John Chilcote | 9/10 | 3868 days | 1% |
| Stephanie | 9/10 | 3885 days | 1% |
| Christian Jenny | 10/10 | 3888 days | 1% |
| Melvin Spear | 9/10 | 3942 days | 1% |
| Philippe Lopez | 8/10 | 3974 days | 1% |
| holidaymad from Solihull | 7/10 | 3999 days | 1% |
| Lea Karl | 10/10 | 4018 days | 1% |
| Jurgen Moors | 6/10 | 4035 days | 1% |
| David Krasner | 10/10 | 4331 days | 0% |
| John Treasure | 6/10 | 4334 days | 0% |
| 1246km | 7/10 | 4730 days | 1% |
| Craig Jones | 9/10 | 4730 days | 1% |
| Reinier Timmer | 8/10 | 4743 days | 1% |
| Michal | 8/10 | 4747 days | 1% |
| Julien Bocherens | 10/10 | 4747 days | 1% |
| Wouter Trumpie | 8/10 | 4750 days | 1% |
| Marian | 6/10 | 4763 days | 1% |
| Adam Hassan | 8/10 | 4766 days | 1% |
| Laurits and Bettina | 8/10 | 4768 days | 1% |
| Liz Marquart Scholtz | 8/10 | 4772 days | 1% |
| Julia Ramseier | 10/10 | 4773 days | 1% |
| Christian | 10/10 | 4773 days | 1% |
| Megan Child | 9/10 | 4778 days | 1% |
| Ruben Kunze | 1/10 | 5026 days | 0% |
| Be Groen | 8/10 | 5028 days | 1% |
| Patricia Fearon | 10/10 | 5048 days | 1% |
| Hans Erik Munch | 8/10 | 5063 days | 1% |
| Sarah and Soren | 9/10 | 5133 days | 1% |
| Marc & Pauline | 9/10 | 5133 days | 1% |
| Alice Bastiman | 9/10 | 5379 days | 1% |
| Schroeder | 8/10 | 5390 days | 1% |
| Leanne Shepherd | 8/10 | 5394 days | 1% |
| lyndavid | 9/10 | 5402 days | 1% |
| Justin Pearce | 8/10 | 5406 days | 1% |
| Peter & Margo Boullin | 10/10 | 5410 days | 1% |
| Walter Peters | 10/10 | 5414 days | 1% |
| Annie Pennington | 10/10 | 5417 days | 1% |
| Phillips | 8/10 | 5417 days | 1% |
| Jansen | 9/10 | 5417 days | 1% |
| Angela | 10/10 | 5418 days | 1% |
| Philipp Rau | 9/10 | 5421 days | 1% |
| Eva Stauderova | 10/10 | 5421 days | 1% |
| G R Vangerven | 9/10 | 5423 days | 1% |
| Igor Filart | 9/10 | 5425 days | 1% |
| D Oostrum | 9/10 | 5425 days | 1% |
| T Chapman | 7/10 | 5425 days | 1% |
| De Blaeij | 8/10 | 5428 days | 1% |
| Michelle Booty | 8/10 | 5429 days | 1% |
| Mikeminch | 8/10 | 5522 days | 1% |
| Andrew Hammond | 8/10 | 5553 days | 1% |
| bqueen_111 | 10/10 | 5553 days | 1% |
| BigSis | 8/10 | 5614 days | 1% |
| Silke Seemann | 10/10 | 5758 days | 1% |
| Lamb | 9/10 | 5794 days | 1% |
| mariekef | 7/10 | 5841 days | 1% |
| hofstetterf | 9/10 | 5855 days | 1% |
| Anayara Diaz Torres | 6/10 | 5868 days | 1% |
| Geoff Renshaw | 4/10 | 5868 days | 1% |
| Fer Bonsel | 8/10 | 5880 days | 1% |
| ulrichk | 10/10 | 5974 days | 1% |
| michellew | 9/10 | 6049 days | 1% |
| GemmaC | 8/10 | 6090 days | 1% |
| neeltjec | 9/10 | 6101 days | 1% |
| desl | 9/10 | 6101 days | 1% |
| Martien van Brakel | 9/10 | 6101 days | 1% |
| Viktoria Stoffel | 10/10 | 6108 days | 1% |
| DavidMurray | 10/10 | 6135 days | 1% |
| RichardE | 8/10 | 6136 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Rotorua Tasman Holiday Parks experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-3.72% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 42 days. However the Rotorua Tasman Holiday Parks experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Rotorua Tasman Holiday Parks experience has been adjusted for 183 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 180 | -3.65% |
| 181 | -3.67% |
| 182 | -3.69% |
| 183 | -3.72% |
| 184 | -3.74% |
| 185 | -3.76% |
| 186 | -3.78% |
| … | … |
Balancing Adjustment
2.15% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
86%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.