Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Ohiwa Tasman Holiday Parks.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
118 Valid Reviews
The Ohiwa Tasman Holiday Parks experience has a total of 120 reviews. There are 118 valid reviews that are included when calculating the ranking score and 2 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 118 valid reviews:
Rating | Count | Percentage | |
---|---|---|---|
10/10 | 87 |
|
74% |
9/10 | 19 |
|
16% |
8/10 | 7 |
|
6% |
7/10 | 4 |
|
3% |
6/10 | 0 |
|
0% |
5/10 | 0 |
|
0% |
4/10 | 0 |
|
0% |
3/10 | 0 |
|
0% |
2/10 | 1 |
|
1% |
1/10 | 0 |
|
0% |
95.51% Average
The raw data average (mean) for all the Ohiwa Tasman Holiday Parks valid reviews is 95.51% and is based on 118 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
6 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 118 valid reviews, the experience has 6 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 6 face-to-face reviews:
Rating | Count | Percentage | |
---|---|---|---|
10/10 | 3 |
|
50% |
9/10 | 1 |
|
17% |
8/10 | 2 |
|
33% |
7/10 | 0 |
|
0% |
6/10 | 0 |
|
0% |
5/10 | 0 |
|
0% |
4/10 | 0 |
|
0% |
3/10 | 0 |
|
0% |
2/10 | 0 |
|
0% |
1/10 | 0 |
|
0% |
91.67% Average
The raw data average (mean) for all the Ohiwa Tasman Holiday Parks face-to-face reviews is 91.67% and is based on 6 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
96.17%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
Reviewer | Rating | Age | Relative Weight |
---|---|---|---|
Nick | 9/10 | 188 days | 100% |
DJ | 10/10 | 584 days | 83% |
Silke | 10/10 | 737 days | 71% |
Elizabeth Keller | 10/10 | 737 days | 71% |
Jan and Ian | 9/10 | 796 days | 65% |
Stuart Edwards - Green Jersey Explorer Tours | 10/10 | 919 days | 53% |
MIke | 10/10 | 949 days | 50% |
NR | 10/10 | 980 days | 47% |
Kurt & Rayanna Jacobs | 9/10 | 1011 days | 44% |
Reece and Sonja Allan | 10/10 | 1041 days | 41% |
christine borst | 10/10 | 1072 days | 38% |
Rachel | 10/10 | 1072 days | 38% |
Jane | 10/10 | 1072 days | 38% |
Fids | 9/10 | 1072 days | 38% |
Jane Sutton | 10/10 | 1102 days | 36% |
Dianne Mankelow | 8/10 | 1102 days | 35% |
Heidi | 10/10 | 1102 days | 36% |
Simone | 10/10 | 1102 days | 36% |
Cherie | 10/10 | 1133 days | 33% |
Maureen | 8/10 | 1133 days | 32% |
Reash | 8/10 | 1133 days | 32% |
Colin and Heather Lewis | 10/10 | 1133 days | 33% |
Tim & Jan | 10/10 | 1161 days | 31% |
Heather | 10/10 | 1192 days | 29% |
Sharon | 10/10 | 1192 days | 29% |
MK | 10/10 | 1192 days | 29% |
David | 10/10 | 1223 days | 26% |
Sandra Davies | 10/10 | 1223 days | 26% |
Faisal malik | 10/10 | 1223 days | 26% |
David | 7/10 | 1223 days | 24% |
Judith & John Bishop | 9/10 | 1284 days | 22% |
ML | 10/10 | 1314 days | 20% |
Stu | 10/10 | 1467 days | 12% |
Christine Martin | 10/10 | 1467 days | 12% |
T McLeod | 10/10 | 1467 days | 12% |
Tracey Kereopa | 10/10 | 1467 days | 12% |
Jan Mclaren | 10/10 | 1467 days | 12% |
Desa | 10/10 | 1498 days | 11% |
Dons | 10/10 | 1498 days | 11% |
Evelyn Pine | 10/10 | 1498 days | 11% |
Joan Pritchard | 9/10 | 1498 days | 11% |
Otilia and Johan | 9/10 | 1526 days | 10% |
blair stephens | 10/10 | 1526 days | 10% |
kay henderson | 10/10 | 1526 days | 10% |
Pete Harrison | 10/10 | 1526 days | 10% |
Kathleen Chan | 9/10 | 1526 days | 10% |
Allen | 10/10 | 1526 days | 10% |
Bethan | 7/10 | 1557 days | 8% |
MK | 10/10 | 1557 days | 9% |
Sharon | 10/10 | 1557 days | 9% |
Sue Shoemack | 10/10 | 1557 days | 9% |
Elrika Keyser | 10/10 | 1557 days | 9% |
Aaron Menzies | 10/10 | 1588 days | 8% |
Ian Buck | 10/10 | 1588 days | 8% |
Sarah Jane Ramaker | 10/10 | 1618 days | 7% |
Tess Nesdale | 10/10 | 1649 days | 7% |
Janet Henderson | 10/10 | 1649 days | 7% |
Sue | 10/10 | 1649 days | 7% |
NATALIE ERASMUS | 9/10 | 1741 days | 5% |
John Jury | 10/10 | 1741 days | 5% |
Brian Derbyshire | 10/10 | 1771 days | 5% |
James & Derryn | 10/10 | 1802 days | 5% |
Karen and Eric | 10/10 | 1863 days | 5% |
Meryl D | 8/10 | 1863 days | 5% |
Merle Bray, Elizabeth Watson & Bella | 9/10 | 1892 days | 5% |
Ian Campbell | 10/10 | 1923 days | 5% |
Jabba | 9/10 | 1923 days | 5% |
Johannes | 10/10 | 1954 days | 5% |
Dieter Giesen | 10/10 | 1954 days | 5% |
Neal Rastrick | 10/10 | 1984 days | 5% |
Mike Taylor | 10/10 | 1984 days | 5% |
Truds/ Shaun McGregor | 10/10 | 2076 days | 4% |
Rachael | 10/10 | 2107 days | 4% |
Tarina McKenzie | 10/10 | 2107 days | 4% |
Dianne Wade | 10/10 | 2137 days | 4% |
Cliff & Tracey | 10/10 | 2137 days | 4% |
Beth | 10/10 | 2198 days | 4% |
Liz | 10/10 | 2198 days | 4% |
Paul Smith | 8/10 | 2257 days | 4% |
Alan & Lesley Ball | 9/10 | 2257 days | 4% |
John Zoetebier | 2/10 | 2288 days | 2% |
phil smith | 9/10 | 2288 days | 4% |
Anne & John | 10/10 | 2441 days | 4% |
Chris&Kevin Rush | 10/10 | 2533 days | 3% |
Paul and Nat Wright | 10/10 | 2563 days | 3% |
Dan Kilkelly | 10/10 | 2563 days | 3% |
John Curries | 10/10 | 2594 days | 3% |
Trish & Ian | 10/10 | 2594 days | 3% |
Jenny Sullivan | 10/10 | 2594 days | 3% |
Tina and Terry | 9/10 | 2622 days | 3% |
Katie Wiffin | 10/10 | 2652 days | 3% |
kay henderson | 10/10 | 2652 days | 3% |
Phil and Dianne Neal | 9/10 | 2654 days | 3% |
Leith Milson | 10/10 | 2713 days | 3% |
John Peddie | 10/10 | 3292 days | 2% |
York Tüchelmann | 10/10 | 3318 days | 2% |
Liz Peters | 10/10 | 3323 days | 2% |
Shelley Martin | 10/10 | 3352 days | 2% |
Debbie Thomas | 10/10 | 3383 days | 2% |
Hana Rachfalik | 10/10 | 3403 days | 2% |
Sheriden Derby | 10/10 | 3658 days | 1% |
Trevor Brown | 9/10 | 3741 days | 1% |
BernardB | 10/10 | 3748 days | 1% |
Jason | 9/10 | 3748 days | 1% |
Ray | 10/10 | 3947 days | 0% |
C&P Macwhippy | 9/10 | 4024 days | 0% |
Daisy Shasta | 10/10 | 4062 days | 0% |
Rita Hochstiasser | 9/10 | 4080 days | 0% |
Jacqui V | 7/10 | 4083 days | 0% |
Brendan K | 10/10 | 4083 days | 0% |
E and C Tipuna | 10/10 | 4113 days | 0% |
Jenny Hall | 7/10 | 4145 days | 0% |
Tracie Thornborough | 10/10 | 4145 days | 0% |
justin butler | 10/10 | 4145 days | 0% |
Mick McIvor | 10/10 | 4236 days | 0% |
E Smudde | 8/10 | 4798 days | 0% |
Eric & Liz McKean | 10/10 | 5133 days | 0% |
Pieter Middeldorp | 8/10 | 5512 days | 0% |
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Ohiwa Tasman Holiday Parks experience has plenty of reviews and does not meet the criteria for any adjustment.
-2.90% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 62 days. However the Ohiwa Tasman Holiday Parks experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Ohiwa Tasman Holiday Parks experience has been adjusted for 160 days. Adjustments are according to the following table.
Days | Adjustment |
---|---|
… | … |
157 | -2.85% |
158 | -2.86% |
159 | -2.88% |
160 | -2.90% |
161 | -2.92% |
162 | -2.94% |
163 | -2.95% |
… | … |
0.61% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
94%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.