Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Ohiwa Tasman Holiday Parks.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Ohiwa Tasman Holiday Parks
Valid Reviews
118 Valid Reviews
The Ohiwa Tasman Holiday Parks experience has a total of 120 reviews. There are 118 valid reviews that are included when calculating the ranking score and 2 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 118 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 87 |
|
74% |
| 9/10 | 19 |
|
16% |
| 8/10 | 7 |
|
6% |
| 7/10 | 4 |
|
3% |
| 6/10 | 0 |
|
0% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 1 |
|
1% |
| 1/10 | 0 |
|
0% |
95.51% Average
The raw data average (mean) for all the Ohiwa Tasman Holiday Parks valid reviews is 95.51% and is based on 118 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
6 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 118 valid reviews, the experience has 6 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 6 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 3 |
|
50% |
| 9/10 | 1 |
|
17% |
| 8/10 | 2 |
|
33% |
| 7/10 | 0 |
|
0% |
| 6/10 | 0 |
|
0% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
91.67% Average
The raw data average (mean) for all the Ohiwa Tasman Holiday Parks face-to-face reviews is 91.67% and is based on 6 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
96.22%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Nick | 9/10 | 48 days | 100% |
| DJ | 10/10 | 444 days | 90% |
| Silke | 10/10 | 597 days | 80% |
| Elizabeth Keller | 10/10 | 597 days | 80% |
| Jan and Ian | 9/10 | 656 days | 75% |
| Stuart Edwards - Green Jersey Explorer Tours | 10/10 | 779 days | 66% |
| MIke | 10/10 | 809 days | 63% |
| NR | 10/10 | 840 days | 60% |
| Kurt & Rayanna Jacobs | 9/10 | 871 days | 57% |
| Reece and Sonja Allan | 10/10 | 901 days | 54% |
| christine borst | 10/10 | 932 days | 51% |
| Rachel | 10/10 | 932 days | 51% |
| Jane | 10/10 | 932 days | 51% |
| Fids | 9/10 | 932 days | 50% |
| Jane Sutton | 10/10 | 962 days | 48% |
| Dianne Mankelow | 8/10 | 962 days | 47% |
| Heidi | 10/10 | 962 days | 48% |
| Simone | 10/10 | 962 days | 48% |
| Cherie | 10/10 | 993 days | 45% |
| Maureen | 8/10 | 993 days | 44% |
| Reash | 8/10 | 993 days | 44% |
| Colin and Heather Lewis | 10/10 | 993 days | 45% |
| Tim & Jan | 10/10 | 1021 days | 42% |
| Heather | 10/10 | 1052 days | 39% |
| Sharon | 10/10 | 1052 days | 39% |
| MK | 10/10 | 1052 days | 39% |
| David | 10/10 | 1083 days | 36% |
| Sandra Davies | 10/10 | 1083 days | 36% |
| Faisal malik | 10/10 | 1083 days | 36% |
| David | 7/10 | 1083 days | 34% |
| Judith & John Bishop | 9/10 | 1144 days | 31% |
| ML | 10/10 | 1174 days | 29% |
| Stu | 10/10 | 1327 days | 19% |
| Christine Martin | 10/10 | 1327 days | 19% |
| T McLeod | 10/10 | 1327 days | 19% |
| Tracey Kereopa | 10/10 | 1327 days | 19% |
| Jan Mclaren | 10/10 | 1327 days | 19% |
| Desa | 10/10 | 1358 days | 17% |
| Dons | 10/10 | 1358 days | 17% |
| Evelyn Pine | 10/10 | 1358 days | 17% |
| Joan Pritchard | 9/10 | 1358 days | 17% |
| Otilia and Johan | 9/10 | 1386 days | 16% |
| blair stephens | 10/10 | 1386 days | 16% |
| kay henderson | 10/10 | 1386 days | 16% |
| Pete Harrison | 10/10 | 1386 days | 16% |
| Kathleen Chan | 9/10 | 1386 days | 16% |
| Allen | 10/10 | 1386 days | 16% |
| Bethan | 7/10 | 1417 days | 13% |
| MK | 10/10 | 1417 days | 14% |
| Sharon | 10/10 | 1417 days | 14% |
| Sue Shoemack | 10/10 | 1417 days | 14% |
| Elrika Keyser | 10/10 | 1417 days | 14% |
| Aaron Menzies | 10/10 | 1448 days | 13% |
| Ian Buck | 10/10 | 1448 days | 13% |
| Sarah Jane Ramaker | 10/10 | 1478 days | 12% |
| Tess Nesdale | 10/10 | 1509 days | 10% |
| Janet Henderson | 10/10 | 1509 days | 10% |
| Sue | 10/10 | 1509 days | 10% |
| NATALIE ERASMUS | 9/10 | 1601 days | 7% |
| John Jury | 10/10 | 1601 days | 7% |
| Brian Derbyshire | 10/10 | 1631 days | 7% |
| James & Derryn | 10/10 | 1662 days | 6% |
| Karen and Eric | 10/10 | 1723 days | 5% |
| Meryl D | 8/10 | 1723 days | 5% |
| Merle Bray, Elizabeth Watson & Bella | 9/10 | 1752 days | 5% |
| Ian Campbell | 10/10 | 1783 days | 5% |
| Jabba | 9/10 | 1783 days | 5% |
| Johannes | 10/10 | 1814 days | 5% |
| Dieter Giesen | 10/10 | 1814 days | 5% |
| Neal Rastrick | 10/10 | 1844 days | 4% |
| Mike Taylor | 10/10 | 1844 days | 4% |
| Truds/ Shaun McGregor | 10/10 | 1936 days | 4% |
| Rachael | 10/10 | 1967 days | 4% |
| Tarina McKenzie | 10/10 | 1967 days | 4% |
| Dianne Wade | 10/10 | 1997 days | 4% |
| Cliff & Tracey | 10/10 | 1997 days | 4% |
| Beth | 10/10 | 2058 days | 4% |
| Liz | 10/10 | 2058 days | 4% |
| Paul Smith | 8/10 | 2117 days | 4% |
| Alan & Lesley Ball | 9/10 | 2117 days | 4% |
| John Zoetebier | 2/10 | 2148 days | 1% |
| phil smith | 9/10 | 2148 days | 4% |
| Anne & John | 10/10 | 2301 days | 4% |
| Chris&Kevin Rush | 10/10 | 2393 days | 3% |
| Paul and Nat Wright | 10/10 | 2423 days | 3% |
| Dan Kilkelly | 10/10 | 2423 days | 3% |
| John Curries | 10/10 | 2454 days | 3% |
| Trish & Ian | 10/10 | 2454 days | 3% |
| Jenny Sullivan | 10/10 | 2454 days | 3% |
| Tina and Terry | 9/10 | 2482 days | 3% |
| Katie Wiffin | 10/10 | 2513 days | 3% |
| kay henderson | 10/10 | 2513 days | 3% |
| Phil and Dianne Neal | 9/10 | 2514 days | 3% |
| Leith Milson | 10/10 | 2574 days | 3% |
| John Peddie | 10/10 | 3153 days | 2% |
| York Tüchelmann | 10/10 | 3178 days | 2% |
| Liz Peters | 10/10 | 3184 days | 2% |
| Shelley Martin | 10/10 | 3213 days | 2% |
| Debbie Thomas | 10/10 | 3244 days | 2% |
| Hana Rachfalik | 10/10 | 3263 days | 2% |
| Sheriden Derby | 10/10 | 3519 days | 1% |
| Trevor Brown | 9/10 | 3601 days | 1% |
| BernardB | 10/10 | 3609 days | 1% |
| Jason | 9/10 | 3609 days | 1% |
| Ray | 10/10 | 3807 days | 0% |
| C&P Macwhippy | 9/10 | 3884 days | 0% |
| Daisy Shasta | 10/10 | 3922 days | 0% |
| Rita Hochstiasser | 9/10 | 3940 days | 0% |
| Jacqui V | 7/10 | 3943 days | 0% |
| Brendan K | 10/10 | 3943 days | 0% |
| E and C Tipuna | 10/10 | 3974 days | 0% |
| Jenny Hall | 7/10 | 4005 days | 0% |
| Tracie Thornborough | 10/10 | 4005 days | 0% |
| justin butler | 10/10 | 4005 days | 0% |
| Mick McIvor | 10/10 | 4096 days | 0% |
| E Smudde | 8/10 | 4658 days | 0% |
| Eric & Liz McKean | 10/10 | 4993 days | 0% |
| Pieter Middeldorp | 8/10 | 5372 days | 0% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Ohiwa Tasman Holiday Parks experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-0.42% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 44 days. However the Ohiwa Tasman Holiday Parks experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Ohiwa Tasman Holiday Parks experience has been adjusted for 21 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 18 | -0.36% |
| 19 | -0.38% |
| 20 | -0.40% |
| 21 | -0.42% |
| 22 | -0.44% |
| 23 | -0.46% |
| 24 | -0.48% |
| … | … |
Balancing Adjustment
0.36% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
96%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.