Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Ohiwa Tasman Holiday Parks.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
117 Valid Reviews
The Ohiwa Tasman Holiday Parks experience has a total of 119 reviews. There are 117 valid reviews that are included when calculating the ranking score and 2 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 117 valid reviews:
Rating | Count | Percentage | |
---|---|---|---|
10/10 | 87 |
|
74% |
9/10 | 18 |
|
15% |
8/10 | 7 |
|
6% |
7/10 | 4 |
|
3% |
6/10 | 0 |
|
0% |
5/10 | 0 |
|
0% |
4/10 | 0 |
|
0% |
3/10 | 0 |
|
0% |
2/10 | 1 |
|
1% |
1/10 | 0 |
|
0% |
95.56% Average
The raw data average (mean) for all the Ohiwa Tasman Holiday Parks valid reviews is 95.56% and is based on 117 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
6 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 117 valid reviews, the experience has 6 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 6 face-to-face reviews:
Rating | Count | Percentage | |
---|---|---|---|
10/10 | 3 |
|
50% |
9/10 | 1 |
|
17% |
8/10 | 2 |
|
33% |
7/10 | 0 |
|
0% |
6/10 | 0 |
|
0% |
5/10 | 0 |
|
0% |
4/10 | 0 |
|
0% |
3/10 | 0 |
|
0% |
2/10 | 0 |
|
0% |
1/10 | 0 |
|
0% |
91.67% Average
The raw data average (mean) for all the Ohiwa Tasman Holiday Parks face-to-face reviews is 91.67% and is based on 6 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
96.49%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
Reviewer | Rating | Age | Relative Weight |
---|---|---|---|
DJ | 10/10 | 382 days | 100% |
Silke | 10/10 | 535 days | 91% |
Elizabeth Keller | 10/10 | 535 days | 91% |
Jan and Ian | 9/10 | 594 days | 86% |
Stuart Edwards - Green Jersey Explorer Tours | 10/10 | 717 days | 77% |
MIke | 10/10 | 747 days | 74% |
NR | 10/10 | 778 days | 71% |
Kurt & Rayanna Jacobs | 9/10 | 809 days | 67% |
Reece and Sonja Allan | 10/10 | 839 days | 65% |
christine borst | 10/10 | 870 days | 62% |
Rachel | 10/10 | 870 days | 62% |
Jane | 10/10 | 870 days | 62% |
Fids | 9/10 | 870 days | 61% |
Jane Sutton | 10/10 | 900 days | 58% |
Dianne Mankelow | 8/10 | 900 days | 57% |
Heidi | 10/10 | 900 days | 58% |
Simone | 10/10 | 900 days | 58% |
Cherie | 10/10 | 931 days | 55% |
Maureen | 8/10 | 931 days | 54% |
Reash | 8/10 | 931 days | 54% |
Colin and Heather Lewis | 10/10 | 931 days | 55% |
Tim & Jan | 10/10 | 959 days | 52% |
Heather | 10/10 | 990 days | 48% |
Sharon | 10/10 | 990 days | 48% |
MK | 10/10 | 990 days | 48% |
David | 10/10 | 1021 days | 45% |
Sandra Davies | 10/10 | 1021 days | 45% |
Faisal malik | 10/10 | 1021 days | 45% |
David | 7/10 | 1021 days | 42% |
Judith & John Bishop | 9/10 | 1082 days | 39% |
ML | 10/10 | 1112 days | 37% |
Stu | 10/10 | 1265 days | 24% |
Christine Martin | 10/10 | 1265 days | 24% |
T McLeod | 10/10 | 1265 days | 24% |
Tracey Kereopa | 10/10 | 1265 days | 24% |
Jan Mclaren | 10/10 | 1265 days | 24% |
Desa | 10/10 | 1296 days | 22% |
Dons | 10/10 | 1296 days | 22% |
Evelyn Pine | 10/10 | 1296 days | 22% |
Joan Pritchard | 9/10 | 1296 days | 22% |
Otilia and Johan | 9/10 | 1324 days | 20% |
blair stephens | 10/10 | 1324 days | 20% |
kay henderson | 10/10 | 1324 days | 20% |
Pete Harrison | 10/10 | 1324 days | 20% |
Kathleen Chan | 9/10 | 1324 days | 20% |
Allen | 10/10 | 1324 days | 20% |
Bethan | 7/10 | 1355 days | 17% |
MK | 10/10 | 1355 days | 19% |
Sharon | 10/10 | 1355 days | 19% |
Sue Shoemack | 10/10 | 1355 days | 19% |
Elrika Keyser | 10/10 | 1355 days | 19% |
Aaron Menzies | 10/10 | 1386 days | 17% |
Ian Buck | 10/10 | 1386 days | 17% |
Sarah Jane Ramaker | 10/10 | 1416 days | 15% |
Tess Nesdale | 10/10 | 1447 days | 14% |
Janet Henderson | 10/10 | 1447 days | 14% |
Sue | 10/10 | 1447 days | 14% |
NATALIE ERASMUS | 9/10 | 1539 days | 10% |
John Jury | 10/10 | 1539 days | 10% |
Brian Derbyshire | 10/10 | 1569 days | 9% |
James & Derryn | 10/10 | 1600 days | 8% |
Karen and Eric | 10/10 | 1661 days | 6% |
Meryl D | 8/10 | 1661 days | 6% |
Merle Bray, Elizabeth Watson & Bella | 9/10 | 1690 days | 6% |
Ian Campbell | 10/10 | 1721 days | 5% |
Jabba | 9/10 | 1721 days | 5% |
Johannes | 10/10 | 1752 days | 5% |
Dieter Giesen | 10/10 | 1752 days | 5% |
Neal Rastrick | 10/10 | 1782 days | 5% |
Mike Taylor | 10/10 | 1782 days | 5% |
Truds/ Shaun McGregor | 10/10 | 1874 days | 5% |
Rachael | 10/10 | 1905 days | 5% |
Tarina McKenzie | 10/10 | 1905 days | 5% |
Dianne Wade | 10/10 | 1935 days | 5% |
Cliff & Tracey | 10/10 | 1935 days | 5% |
Beth | 10/10 | 1996 days | 4% |
Liz | 10/10 | 1996 days | 4% |
Paul Smith | 8/10 | 2055 days | 4% |
Alan & Lesley Ball | 9/10 | 2055 days | 4% |
John Zoetebier | 2/10 | 2086 days | 2% |
phil smith | 9/10 | 2086 days | 4% |
Anne & John | 10/10 | 2239 days | 4% |
Chris&Kevin Rush | 10/10 | 2331 days | 4% |
Paul and Nat Wright | 10/10 | 2361 days | 4% |
Dan Kilkelly | 10/10 | 2361 days | 4% |
John Curries | 10/10 | 2392 days | 4% |
Trish & Ian | 10/10 | 2392 days | 4% |
Jenny Sullivan | 10/10 | 2392 days | 4% |
Tina and Terry | 9/10 | 2420 days | 3% |
Katie Wiffin | 10/10 | 2450 days | 3% |
kay henderson | 10/10 | 2450 days | 3% |
Phil and Dianne Neal | 9/10 | 2452 days | 3% |
Leith Milson | 10/10 | 2511 days | 3% |
John Peddie | 10/10 | 3090 days | 2% |
York Tüchelmann | 10/10 | 3116 days | 2% |
Liz Peters | 10/10 | 3121 days | 2% |
Shelley Martin | 10/10 | 3150 days | 2% |
Debbie Thomas | 10/10 | 3181 days | 2% |
Hana Rachfalik | 10/10 | 3201 days | 2% |
Sheriden Derby | 10/10 | 3456 days | 1% |
Trevor Brown | 9/10 | 3539 days | 1% |
BernardB | 10/10 | 3546 days | 1% |
Jason | 9/10 | 3546 days | 1% |
Ray | 10/10 | 3745 days | 0% |
C&P Macwhippy | 9/10 | 3822 days | 0% |
Daisy Shasta | 10/10 | 3860 days | 0% |
Rita Hochstiasser | 9/10 | 3878 days | 0% |
Jacqui V | 7/10 | 3881 days | 0% |
Brendan K | 10/10 | 3881 days | 0% |
E and C Tipuna | 10/10 | 3911 days | 0% |
Jenny Hall | 7/10 | 3943 days | 0% |
Tracie Thornborough | 10/10 | 3943 days | 0% |
justin butler | 10/10 | 3943 days | 0% |
Mick McIvor | 10/10 | 4034 days | 0% |
E Smudde | 8/10 | 4596 days | 0% |
Eric & Liz McKean | 10/10 | 4931 days | 0% |
Pieter Middeldorp | 8/10 | 5310 days | 0% |
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Ohiwa Tasman Holiday Parks experience has plenty of reviews and does not meet the criteria for any adjustment.
-2.98% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 76 days. However the Ohiwa Tasman Holiday Parks experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Ohiwa Tasman Holiday Parks experience has been adjusted for 200 days. Adjustments are according to the following table.
Days | Adjustment |
---|---|
… | … |
197 | -2.94% |
198 | -2.95% |
199 | -2.97% |
200 | -2.98% |
201 | -3.00% |
202 | -3.01% |
203 | -3.03% |
… | … |
0.58% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
94%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.