Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Taumarunui Holiday Park.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Taumarunui Holiday Park
Valid Reviews
123 Valid Reviews
The Taumarunui Holiday Park experience has a total of 124 reviews. There are 123 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 123 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 67 |
|
54% |
| 9/10 | 23 |
|
19% |
| 8/10 | 12 |
|
10% |
| 7/10 | 3 |
|
2% |
| 6/10 | 4 |
|
3% |
| 5/10 | 5 |
|
4% |
| 4/10 | 2 |
|
2% |
| 3/10 | 1 |
|
1% |
| 2/10 | 1 |
|
1% |
| 1/10 | 5 |
|
4% |
86.26% Average
The raw data average (mean) for all the Taumarunui Holiday Park valid reviews is 86.26% and is based on 123 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
5 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 123 valid reviews, the experience has 5 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 5 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 1 |
|
20% |
| 9/10 | 3 |
|
60% |
| 8/10 | 0 |
|
0% |
| 7/10 | 0 |
|
0% |
| 6/10 | 0 |
|
0% |
| 5/10 | 0 |
|
0% |
| 4/10 | 1 |
|
20% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
82.00% Average
The raw data average (mean) for all the Taumarunui Holiday Park face-to-face reviews is 82.00% and is based on 5 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
67.02%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Hilary Murphy | 5/10 | 76 days | 81% |
| Janet and Kevin | 8/10 | 290 days | 100% |
| Dissatisfied Local | 1/10 | 564 days | 36% |
| Tanja | 5/10 | 625 days | 63% |
| River | 6/10 | 776 days | 61% |
| Colleen | 8/10 | 1080 days | 38% |
| Melanie | 7/10 | 1264 days | 23% |
| Dan | 6/10 | 1294 days | 19% |
| Nik | 7/10 | 1811 days | 5% |
| Shannon | 8/10 | 1842 days | 5% |
| Flatlanders | 9/10 | 2176 days | 5% |
| Merm | 1/10 | 2207 days | 2% |
| Kim | 2/10 | 2207 days | 2% |
| Peter | 10/10 | 2421 days | 4% |
| Lindsey Horton | 10/10 | 2523 days | 4% |
| Jye Hurrell | 10/10 | 2599 days | 4% |
| Anke Vehmeiers | 9/10 | 2704 days | 3% |
| Eric Tunnicliffe | 10/10 | 2725 days | 3% |
| Sijmen Vos | 10/10 | 2858 days | 3% |
| Alejandro Cano | 10/10 | 2934 days | 3% |
| Tom and Janet | 9/10 | 2973 days | 3% |
| Jenny Dickinson | 10/10 | 2982 days | 3% |
| Kevin Thompson | 8/10 | 3120 days | 3% |
| Sven Kraschinski | 5/10 | 3203 days | 2% |
| Volker Stroenisch | 10/10 | 3207 days | 2% |
| Tinna Flower | 9/10 | 3212 days | 2% |
| Paul Smith | 6/10 | 3217 days | 2% |
| Don | 9/10 | 3241 days | 2% |
| Christy Stead | 5/10 | 3264 days | 2% |
| Rob Brown | 10/10 | 3272 days | 2% |
| Kresten Skak | 7/10 | 3294 days | 2% |
| Jacqui | 5/10 | 3371 days | 2% |
| Yvonne Bell | 9/10 | 3394 days | 2% |
| Susan Chambers | 8/10 | 3606 days | 2% |
| Ines | 8/10 | 3609 days | 2% |
| Adam Taylor | 10/10 | 3637 days | 2% |
| tim harnisch | 10/10 | 3637 days | 2% |
| Sibylle and Nadine | 9/10 | 3659 days | 1% |
| Huw Harvey | 10/10 | 3668 days | 1% |
| Sidney Stokkers | 8/10 | 3698 days | 1% |
| Cedrick Poirier | 4/10 | 3711 days | 0% |
| Mike Fricker | 6/10 | 3882 days | 1% |
| Elise Boinnot | 10/10 | 3970 days | 0% |
| M & S Ross | 10/10 | 4002 days | 1% |
| Theresa Meredith | 9/10 | 4002 days | 1% |
| ManuKris | 10/10 | 4002 days | 1% |
| michael@tracey bennett | 10/10 | 4002 days | 1% |
| Graeme&Ann Bullock | 10/10 | 4002 days | 1% |
| Barbara Schädl | 10/10 | 4033 days | 1% |
| Doug Gerrard | 9/10 | 4033 days | 1% |
| Jonathan Bourla | 10/10 | 4124 days | 1% |
| Sue Clark | 10/10 | 4247 days | 0% |
| Mandy | 10/10 | 4277 days | 0% |
| Tomek | 8/10 | 4308 days | 0% |
| KDS_Holiday | 10/10 | 4308 days | 0% |
| allyson wilson | 10/10 | 4336 days | 0% |
| Janice Marinkovich | 8/10 | 4336 days | 0% |
| Katie T | 10/10 | 4336 days | 0% |
| Clive | 8/10 | 4336 days | 0% |
| Cabby | 10/10 | 4336 days | 0% |
| marilyncd | 10/10 | 4367 days | 0% |
| antje fricke | 10/10 | 4367 days | 0% |
| Matt Dobson | 10/10 | 4367 days | 0% |
| Fred and Carin | 9/10 | 4367 days | 0% |
| Jacksons | 10/10 | 4367 days | 0% |
| Christine196 | 10/10 | 4398 days | 1% |
| Lisa81 | 10/10 | 4489 days | 1% |
| akie64 | 10/10 | 4520 days | 1% |
| evvoltura | 10/10 | 4551 days | 1% |
| lindsaynadine | 10/10 | 4612 days | 1% |
| Nepolo | 10/10 | 4612 days | 1% |
| Lindafd1 | 9/10 | 4642 days | 1% |
| Yakker | 10/10 | 4642 days | 1% |
| Ute Rogawski | 9/10 | 4694 days | 1% |
| margaretblakeley | 9/10 | 4702 days | 1% |
| hermanverman | 10/10 | 4733 days | 1% |
| Ela | 8/10 | 4733 days | 1% |
| stevenkarlclark | 10/10 | 4764 days | 1% |
| impivaarajones | 10/10 | 4764 days | 1% |
| simone13 | 10/10 | 4764 days | 1% |
| davedouglas | 10/10 | 4764 days | 1% |
| le60vin | 10/10 | 4794 days | 1% |
| Angela_Kay | 10/10 | 4825 days | 1% |
| patricio77 | 10/10 | 4825 days | 1% |
| rjbenito | 10/10 | 4825 days | 1% |
| agustin | 10/10 | 4825 days | 1% |
| steve1234 | 10/10 | 4825 days | 1% |
| forden | 10/10 | 4886 days | 1% |
| pig | 10/10 | 4917 days | 1% |
| tobygeorge | 9/10 | 4978 days | 1% |
| wxcooper | 10/10 | 4978 days | 1% |
| English_Campers | 10/10 | 5008 days | 1% |
| hopkinsfamily | 9/10 | 5008 days | 1% |
| ericn | 10/10 | 5039 days | 1% |
| TJD | 10/10 | 5039 days | 1% |
| amyrobertson | 10/10 | 5039 days | 1% |
| Bain | 9/10 | 5067 days | 1% |
| Kim Verschaffelt | 10/10 | 5098 days | 1% |
| richard___ilona | 10/10 | 5098 days | 1% |
| bls | 10/10 | 5098 days | 1% |
| clydewalshe | 10/10 | 5098 days | 1% |
| franciewalshe | 10/10 | 5098 days | 1% |
| kated371 | 10/10 | 5098 days | 1% |
| ieb | 10/10 | 5098 days | 1% |
| ci600 | 9/10 | 5129 days | 1% |
| kaye | 10/10 | 5129 days | 1% |
| Gerdefisherman | 10/10 | 5159 days | 1% |
| KiwiAngler | 9/10 | 5159 days | 1% |
| BJP | 9/10 | 5159 days | 1% |
| ThePresident | 10/10 | 5159 days | 1% |
| Andrea Hasenoehrl | 10/10 | 5159 days | 1% |
| cst | 10/10 | 5190 days | 1% |
| lalaishu | 9/10 | 5251 days | 1% |
| olgazurdo | 10/10 | 5282 days | 1% |
| MXNUT | 8/10 | 5373 days | 1% |
| dino3310 | 9/10 | 5373 days | 1% |
| Caseye | 1/10 | 5432 days | 0% |
| FC46 | 1/10 | 5432 days | 0% |
| HerrKlink | 1/10 | 5432 days | 0% |
| Cabin_fever | 4/10 | 5432 days | 1% |
| dadpole | 3/10 | 5432 days | 1% |
| Kazmeister | 9/10 | 5524 days | 1% |
| david | 9/10 | 5781 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Taumarunui Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-0.93% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 42 days. However the Taumarunui Holiday Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Taumarunui Holiday Park experience has been adjusted for 46 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 43 | -0.87% |
| 44 | -0.89% |
| 45 | -0.91% |
| 46 | -0.93% |
| 47 | -0.95% |
| 48 | -0.97% |
| 49 | -0.99% |
| … | … |
Balancing Adjustment
9.44% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
76%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.