G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Taumarunui Holiday Park.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Taumarunui Holiday Park
Valid Reviews
126 Valid Reviews
The Taumarunui Holiday Park experience has a total of 127 reviews. There are 126 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 126 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 68 |
|
54% |
| 9/10 | 23 |
|
18% |
| 8/10 | 12 |
|
10% |
| 7/10 | 3 |
|
2% |
| 6/10 | 4 |
|
3% |
| 5/10 | 5 |
|
4% |
| 4/10 | 2 |
|
2% |
| 3/10 | 2 |
|
2% |
| 2/10 | 1 |
|
1% |
| 1/10 | 6 |
|
5% |
85.32% Average
The raw data average (mean) for all the Taumarunui Holiday Park valid reviews is 85.32% and is based on 126 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
5 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 126 valid reviews, the experience has 5 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 5 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 1 |
|
20% |
| 9/10 | 3 |
|
60% |
| 8/10 | 0 |
|
0% |
| 7/10 | 0 |
|
0% |
| 6/10 | 0 |
|
0% |
| 5/10 | 0 |
|
0% |
| 4/10 | 1 |
|
20% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
82.00% Average
The raw data average (mean) for all the Taumarunui Holiday Park face-to-face reviews is 82.00% and is based on 5 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
66.57%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Richard | 3/10 | 66 days | 58% |
| Philippe | 1/10 | 308 days | 41% |
| Carolyn Wilson | 10/10 | 339 days | 100% |
| Hilary Murphy | 5/10 | 431 days | 73% |
| Janet and Kevin | 8/10 | 645 days | 80% |
| Dissatisfied Local | 1/10 | 919 days | 22% |
| Tanja | 5/10 | 980 days | 37% |
| River | 6/10 | 1131 days | 30% |
| Colleen | 8/10 | 1435 days | 14% |
| Melanie | 7/10 | 1619 days | 7% |
| Dan | 6/10 | 1649 days | 6% |
| Nik | 7/10 | 2166 days | 4% |
| Shannon | 8/10 | 2197 days | 4% |
| Flatlanders | 9/10 | 2531 days | 4% |
| Merm | 1/10 | 2562 days | 1% |
| Kim | 2/10 | 2562 days | 2% |
| Peter | 10/10 | 2776 days | 3% |
| Lindsey Horton | 10/10 | 2878 days | 3% |
| Jye Hurrell | 10/10 | 2954 days | 3% |
| Anke Vehmeiers | 9/10 | 3059 days | 3% |
| Eric Tunnicliffe | 10/10 | 3080 days | 3% |
| Sijmen Vos | 10/10 | 3213 days | 2% |
| Alejandro Cano | 10/10 | 3289 days | 2% |
| Tom and Janet | 9/10 | 3328 days | 2% |
| Jenny Dickinson | 10/10 | 3337 days | 2% |
| Kevin Thompson | 8/10 | 3474 days | 2% |
| Sven Kraschinski | 5/10 | 3558 days | 1% |
| Volker Stroenisch | 10/10 | 3562 days | 2% |
| Tinna Flower | 9/10 | 3566 days | 2% |
| Paul Smith | 6/10 | 3572 days | 1% |
| Don | 9/10 | 3595 days | 2% |
| Christy Stead | 5/10 | 3619 days | 1% |
| Rob Brown | 10/10 | 3627 days | 2% |
| Kresten Skak | 7/10 | 3649 days | 1% |
| Jacqui | 5/10 | 3726 days | 1% |
| Yvonne Bell | 9/10 | 3748 days | 1% |
| Susan Chambers | 8/10 | 3960 days | 1% |
| Ines | 8/10 | 3964 days | 1% |
| Adam Taylor | 10/10 | 3991 days | 1% |
| tim harnisch | 10/10 | 3991 days | 1% |
| Sibylle and Nadine | 9/10 | 4014 days | 0% |
| Huw Harvey | 10/10 | 4022 days | 1% |
| Sidney Stokkers | 8/10 | 4052 days | 1% |
| Cedrick Poirier | 4/10 | 4066 days | 0% |
| Mike Fricker | 6/10 | 4237 days | 0% |
| Elise Boinnot | 10/10 | 4325 days | 0% |
| M & S Ross | 10/10 | 4357 days | 0% |
| Theresa Meredith | 9/10 | 4357 days | 0% |
| ManuKris | 10/10 | 4357 days | 0% |
| michael@tracey bennett | 10/10 | 4357 days | 0% |
| Graeme&Ann Bullock | 10/10 | 4357 days | 0% |
| Barbara Schädl | 10/10 | 4388 days | 1% |
| Doug Gerrard | 9/10 | 4388 days | 1% |
| Jonathan Bourla | 10/10 | 4479 days | 1% |
| Sue Clark | 10/10 | 4602 days | 1% |
| Mandy | 10/10 | 4632 days | 1% |
| Tomek | 8/10 | 4663 days | 1% |
| KDS_Holiday | 10/10 | 4663 days | 1% |
| allyson wilson | 10/10 | 4691 days | 1% |
| Janice Marinkovich | 8/10 | 4691 days | 1% |
| Katie T | 10/10 | 4691 days | 1% |
| Clive | 8/10 | 4691 days | 1% |
| Cabby | 10/10 | 4691 days | 1% |
| marilyncd | 10/10 | 4722 days | 1% |
| antje fricke | 10/10 | 4722 days | 1% |
| Matt Dobson | 10/10 | 4722 days | 1% |
| Fred and Carin | 9/10 | 4722 days | 1% |
| Jacksons | 10/10 | 4722 days | 1% |
| Christine196 | 10/10 | 4753 days | 1% |
| Lisa81 | 10/10 | 4844 days | 1% |
| akie64 | 10/10 | 4875 days | 1% |
| evvoltura | 10/10 | 4906 days | 1% |
| lindsaynadine | 10/10 | 4967 days | 1% |
| Nepolo | 10/10 | 4967 days | 1% |
| Lindafd1 | 9/10 | 4997 days | 1% |
| Yakker | 10/10 | 4997 days | 1% |
| Ute Rogawski | 9/10 | 5049 days | 1% |
| margaretblakeley | 9/10 | 5057 days | 1% |
| hermanverman | 10/10 | 5088 days | 1% |
| Ela | 8/10 | 5088 days | 1% |
| stevenkarlclark | 10/10 | 5119 days | 1% |
| impivaarajones | 10/10 | 5119 days | 1% |
| simone13 | 10/10 | 5119 days | 1% |
| davedouglas | 10/10 | 5119 days | 1% |
| le60vin | 10/10 | 5149 days | 1% |
| Angela_Kay | 10/10 | 5180 days | 1% |
| patricio77 | 10/10 | 5180 days | 1% |
| rjbenito | 10/10 | 5180 days | 1% |
| agustin | 10/10 | 5180 days | 1% |
| steve1234 | 10/10 | 5180 days | 1% |
| forden | 10/10 | 5241 days | 1% |
| pig | 10/10 | 5272 days | 1% |
| tobygeorge | 9/10 | 5333 days | 1% |
| wxcooper | 10/10 | 5333 days | 1% |
| English_Campers | 10/10 | 5363 days | 1% |
| hopkinsfamily | 9/10 | 5363 days | 1% |
| ericn | 10/10 | 5394 days | 1% |
| TJD | 10/10 | 5394 days | 1% |
| amyrobertson | 10/10 | 5394 days | 1% |
| Bain | 9/10 | 5422 days | 1% |
| Kim Verschaffelt | 10/10 | 5453 days | 1% |
| richard___ilona | 10/10 | 5453 days | 1% |
| bls | 10/10 | 5453 days | 1% |
| clydewalshe | 10/10 | 5453 days | 1% |
| franciewalshe | 10/10 | 5453 days | 1% |
| kated371 | 10/10 | 5453 days | 1% |
| ieb | 10/10 | 5453 days | 1% |
| ci600 | 9/10 | 5484 days | 1% |
| kaye | 10/10 | 5484 days | 1% |
| Gerdefisherman | 10/10 | 5514 days | 1% |
| KiwiAngler | 9/10 | 5514 days | 1% |
| BJP | 9/10 | 5514 days | 1% |
| ThePresident | 10/10 | 5514 days | 1% |
| Andrea Hasenoehrl | 10/10 | 5514 days | 1% |
| cst | 10/10 | 5545 days | 1% |
| lalaishu | 9/10 | 5606 days | 1% |
| olgazurdo | 10/10 | 5637 days | 1% |
| MXNUT | 8/10 | 5728 days | 1% |
| dino3310 | 9/10 | 5728 days | 1% |
| Caseye | 1/10 | 5787 days | 0% |
| FC46 | 1/10 | 5787 days | 0% |
| HerrKlink | 1/10 | 5787 days | 0% |
| Cabin_fever | 4/10 | 5787 days | 1% |
| dadpole | 3/10 | 5787 days | 1% |
| Kazmeister | 9/10 | 5879 days | 1% |
| david | 9/10 | 6136 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Taumarunui Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-1.04% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 42 days. However the Taumarunui Holiday Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Taumarunui Holiday Park experience has been adjusted for 51 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 48 | -0.98% |
| 49 | -1.00% |
| 50 | -1.02% |
| 51 | -1.04% |
| 52 | -1.06% |
| 53 | -1.08% |
| 54 | -1.10% |
| … | … |
Balancing Adjustment
9.83% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
75%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.