Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Taumarunui Holiday Park.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Taumarunui Holiday Park
Valid Reviews
123 Valid Reviews
The Taumarunui Holiday Park experience has a total of 124 reviews. There are 123 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 123 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 67 |
|
54% |
| 9/10 | 23 |
|
19% |
| 8/10 | 12 |
|
10% |
| 7/10 | 3 |
|
2% |
| 6/10 | 4 |
|
3% |
| 5/10 | 5 |
|
4% |
| 4/10 | 2 |
|
2% |
| 3/10 | 1 |
|
1% |
| 2/10 | 1 |
|
1% |
| 1/10 | 5 |
|
4% |
86.26% Average
The raw data average (mean) for all the Taumarunui Holiday Park valid reviews is 86.26% and is based on 123 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
5 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 123 valid reviews, the experience has 5 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 5 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 1 |
|
20% |
| 9/10 | 3 |
|
60% |
| 8/10 | 0 |
|
0% |
| 7/10 | 0 |
|
0% |
| 6/10 | 0 |
|
0% |
| 5/10 | 0 |
|
0% |
| 4/10 | 1 |
|
20% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
82.00% Average
The raw data average (mean) for all the Taumarunui Holiday Park face-to-face reviews is 82.00% and is based on 5 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
66.99%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Hilary Murphy | 5/10 | 51 days | 81% |
| Janet and Kevin | 8/10 | 265 days | 100% |
| Dissatisfied Local | 1/10 | 539 days | 36% |
| Tanja | 5/10 | 600 days | 64% |
| River | 6/10 | 751 days | 62% |
| Colleen | 8/10 | 1055 days | 40% |
| Melanie | 7/10 | 1239 days | 24% |
| Dan | 6/10 | 1269 days | 21% |
| Nik | 7/10 | 1786 days | 5% |
| Shannon | 8/10 | 1817 days | 5% |
| Flatlanders | 9/10 | 2151 days | 5% |
| Merm | 1/10 | 2182 days | 2% |
| Kim | 2/10 | 2182 days | 2% |
| Peter | 10/10 | 2396 days | 4% |
| Lindsey Horton | 10/10 | 2498 days | 4% |
| Jye Hurrell | 10/10 | 2574 days | 4% |
| Anke Vehmeiers | 9/10 | 2679 days | 3% |
| Eric Tunnicliffe | 10/10 | 2700 days | 3% |
| Sijmen Vos | 10/10 | 2833 days | 3% |
| Alejandro Cano | 10/10 | 2909 days | 3% |
| Tom and Janet | 9/10 | 2948 days | 3% |
| Jenny Dickinson | 10/10 | 2957 days | 3% |
| Kevin Thompson | 8/10 | 3094 days | 3% |
| Sven Kraschinski | 5/10 | 3178 days | 2% |
| Volker Stroenisch | 10/10 | 3182 days | 2% |
| Tinna Flower | 9/10 | 3186 days | 2% |
| Paul Smith | 6/10 | 3192 days | 2% |
| Don | 9/10 | 3215 days | 2% |
| Christy Stead | 5/10 | 3239 days | 2% |
| Rob Brown | 10/10 | 3247 days | 2% |
| Kresten Skak | 7/10 | 3269 days | 2% |
| Jacqui | 5/10 | 3346 days | 2% |
| Yvonne Bell | 9/10 | 3368 days | 2% |
| Susan Chambers | 8/10 | 3580 days | 2% |
| Ines | 8/10 | 3584 days | 2% |
| Adam Taylor | 10/10 | 3611 days | 2% |
| tim harnisch | 10/10 | 3611 days | 2% |
| Sibylle and Nadine | 9/10 | 3634 days | 1% |
| Huw Harvey | 10/10 | 3642 days | 2% |
| Sidney Stokkers | 8/10 | 3672 days | 1% |
| Cedrick Poirier | 4/10 | 3686 days | 0% |
| Mike Fricker | 6/10 | 3857 days | 1% |
| Elise Boinnot | 10/10 | 3945 days | 1% |
| M & S Ross | 10/10 | 3977 days | 1% |
| Theresa Meredith | 9/10 | 3977 days | 1% |
| ManuKris | 10/10 | 3977 days | 1% |
| michael@tracey bennett | 10/10 | 3977 days | 1% |
| Graeme&Ann Bullock | 10/10 | 3977 days | 1% |
| Barbara Schädl | 10/10 | 4008 days | 1% |
| Doug Gerrard | 9/10 | 4008 days | 1% |
| Jonathan Bourla | 10/10 | 4099 days | 1% |
| Sue Clark | 10/10 | 4222 days | 0% |
| Mandy | 10/10 | 4252 days | 0% |
| Tomek | 8/10 | 4283 days | 0% |
| KDS_Holiday | 10/10 | 4283 days | 0% |
| allyson wilson | 10/10 | 4311 days | 0% |
| Janice Marinkovich | 8/10 | 4311 days | 0% |
| Katie T | 10/10 | 4311 days | 0% |
| Clive | 8/10 | 4311 days | 0% |
| Cabby | 10/10 | 4311 days | 0% |
| marilyncd | 10/10 | 4342 days | 0% |
| antje fricke | 10/10 | 4342 days | 0% |
| Matt Dobson | 10/10 | 4342 days | 0% |
| Fred and Carin | 9/10 | 4342 days | 0% |
| Jacksons | 10/10 | 4342 days | 0% |
| Christine196 | 10/10 | 4373 days | 0% |
| Lisa81 | 10/10 | 4464 days | 1% |
| akie64 | 10/10 | 4495 days | 1% |
| evvoltura | 10/10 | 4526 days | 1% |
| lindsaynadine | 10/10 | 4587 days | 1% |
| Nepolo | 10/10 | 4587 days | 1% |
| Lindafd1 | 9/10 | 4617 days | 1% |
| Yakker | 10/10 | 4617 days | 1% |
| Ute Rogawski | 9/10 | 4669 days | 1% |
| margaretblakeley | 9/10 | 4677 days | 1% |
| hermanverman | 10/10 | 4708 days | 1% |
| Ela | 8/10 | 4708 days | 1% |
| stevenkarlclark | 10/10 | 4739 days | 1% |
| impivaarajones | 10/10 | 4739 days | 1% |
| simone13 | 10/10 | 4739 days | 1% |
| davedouglas | 10/10 | 4739 days | 1% |
| le60vin | 10/10 | 4769 days | 1% |
| Angela_Kay | 10/10 | 4800 days | 1% |
| patricio77 | 10/10 | 4800 days | 1% |
| rjbenito | 10/10 | 4800 days | 1% |
| agustin | 10/10 | 4800 days | 1% |
| steve1234 | 10/10 | 4800 days | 1% |
| forden | 10/10 | 4861 days | 1% |
| pig | 10/10 | 4892 days | 1% |
| tobygeorge | 9/10 | 4953 days | 1% |
| wxcooper | 10/10 | 4953 days | 1% |
| English_Campers | 10/10 | 4983 days | 1% |
| hopkinsfamily | 9/10 | 4983 days | 1% |
| ericn | 10/10 | 5014 days | 1% |
| TJD | 10/10 | 5014 days | 1% |
| amyrobertson | 10/10 | 5014 days | 1% |
| Bain | 9/10 | 5042 days | 1% |
| Kim Verschaffelt | 10/10 | 5073 days | 1% |
| richard___ilona | 10/10 | 5073 days | 1% |
| bls | 10/10 | 5073 days | 1% |
| clydewalshe | 10/10 | 5073 days | 1% |
| franciewalshe | 10/10 | 5073 days | 1% |
| kated371 | 10/10 | 5073 days | 1% |
| ieb | 10/10 | 5073 days | 1% |
| ci600 | 9/10 | 5104 days | 1% |
| kaye | 10/10 | 5104 days | 1% |
| Gerdefisherman | 10/10 | 5134 days | 1% |
| KiwiAngler | 9/10 | 5134 days | 1% |
| BJP | 9/10 | 5134 days | 1% |
| ThePresident | 10/10 | 5134 days | 1% |
| Andrea Hasenoehrl | 10/10 | 5134 days | 1% |
| cst | 10/10 | 5165 days | 1% |
| lalaishu | 9/10 | 5226 days | 1% |
| olgazurdo | 10/10 | 5257 days | 1% |
| MXNUT | 8/10 | 5348 days | 1% |
| dino3310 | 9/10 | 5348 days | 1% |
| Caseye | 1/10 | 5407 days | 0% |
| FC46 | 1/10 | 5407 days | 0% |
| HerrKlink | 1/10 | 5407 days | 0% |
| Cabin_fever | 4/10 | 5407 days | 1% |
| dadpole | 3/10 | 5407 days | 1% |
| Kazmeister | 9/10 | 5499 days | 1% |
| david | 9/10 | 5756 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Taumarunui Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-0.40% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 43 days. However the Taumarunui Holiday Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Taumarunui Holiday Park experience has been adjusted for 20 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 17 | -0.34% |
| 18 | -0.36% |
| 19 | -0.38% |
| 20 | -0.40% |
| 21 | -0.43% |
| 22 | -0.45% |
| 23 | -0.47% |
| … | … |
Balancing Adjustment
9.12% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
76%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.