Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Taumarunui Holiday Park.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

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Cymen Crick's avatar

Cymen Crick

Rankers Owner

Taumarunui Holiday Park

Valid Reviews

124 Valid Reviews

The Taumarunui Holiday Park experience has a total of 126 reviews. There are 124 valid reviews that are included when calculating the ranking score and 2 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 124 valid reviews:

Rating Count Percentage
10/10 68
55%
9/10 23
19%
8/10 12
10%
7/10 3
2%
6/10 4
3%
5/10 5
4%
4/10 2
2%
3/10 1
1%
2/10 1
1%
1/10 5
4%

86.37% Average

The raw data average (mean) for all the Taumarunui Holiday Park valid reviews is 86.37% and is based on 124 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

5 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 124 valid reviews, the experience has 5 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 5 face-to-face reviews:

Rating Count Percentage
10/10 1
20%
9/10 3
60%
8/10 0
0%
7/10 0
0%
6/10 0
0%
5/10 0
0%
4/10 1
20%
3/10 0
0%
2/10 0
0%
1/10 0
0%

82.00% Average

The raw data average (mean) for all the Taumarunui Holiday Park face-to-face reviews is 82.00% and is based on 5 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

72.86%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Carolyn Wilson 10/10 52 days 100%
Hilary Murphy 5/10 144 days 75%
Janet and Kevin 8/10 358 days 91%
Dissatisfied Local 1/10 632 days 31%
Tanja 5/10 693 days 55%
River 6/10 844 days 51%
Colleen 8/10 1148 days 31%
Melanie 7/10 1332 days 18%
Dan 6/10 1362 days 15%
Nik 7/10 1879 days 5%
Shannon 8/10 1910 days 5%
Flatlanders 9/10 2244 days 4%
Merm 1/10 2275 days 2%
Kim 2/10 2275 days 2%
Peter 10/10 2489 days 4%
Lindsey Horton 10/10 2591 days 3%
Jye Hurrell 10/10 2667 days 3%
Anke Vehmeiers 9/10 2772 days 3%
Eric Tunnicliffe 10/10 2793 days 3%
Sijmen Vos 10/10 2926 days 3%
Alejandro Cano 10/10 3002 days 3%
Tom and Janet 9/10 3041 days 3%
Jenny Dickinson 10/10 3050 days 3%
Kevin Thompson 8/10 3187 days 2%
Sven Kraschinski 5/10 3271 days 2%
Volker Stroenisch 10/10 3275 days 2%
Tinna Flower 9/10 3279 days 2%
Paul Smith 6/10 3285 days 2%
Don 9/10 3308 days 2%
Christy Stead 5/10 3332 days 2%
Rob Brown 10/10 3340 days 2%
Kresten Skak 7/10 3362 days 2%
Jacqui 5/10 3439 days 1%
Yvonne Bell 9/10 3461 days 2%
Susan Chambers 8/10 3673 days 1%
Ines 8/10 3677 days 1%
Adam Taylor 10/10 3704 days 1%
tim harnisch 10/10 3704 days 1%
Sibylle and Nadine 9/10 3727 days 1%
Huw Harvey 10/10 3735 days 1%
Sidney Stokkers 8/10 3765 days 1%
Cedrick Poirier 4/10 3779 days 0%
Mike Fricker 6/10 3950 days 1%
Elise Boinnot 10/10 4038 days 0%
M & S Ross 10/10 4070 days 1%
Theresa Meredith 9/10 4070 days 1%
ManuKris 10/10 4070 days 1%
michael@tracey bennett 10/10 4070 days 1%
Graeme&Ann Bullock 10/10 4070 days 1%
Barbara Schädl 10/10 4101 days 1%
Doug Gerrard 9/10 4101 days 1%
Jonathan Bourla 10/10 4192 days 0%
Sue Clark 10/10 4315 days 0%
Mandy 10/10 4345 days 0%
Tomek 8/10 4376 days 0%
KDS_Holiday 10/10 4376 days 0%
allyson wilson 10/10 4404 days 1%
Janice Marinkovich 8/10 4404 days 1%
Katie T 10/10 4404 days 1%
Clive 8/10 4404 days 1%
Cabby 10/10 4404 days 1%
marilyncd 10/10 4435 days 1%
antje fricke 10/10 4435 days 1%
Matt Dobson 10/10 4435 days 1%
Fred and Carin 9/10 4435 days 1%
Jacksons 10/10 4435 days 1%
Christine196 10/10 4466 days 1%
Lisa81 10/10 4557 days 1%
akie64 10/10 4588 days 1%
evvoltura 10/10 4619 days 1%
lindsaynadine 10/10 4680 days 1%
Nepolo 10/10 4680 days 1%
Lindafd1 9/10 4710 days 1%
Yakker 10/10 4710 days 1%
Ute Rogawski 9/10 4762 days 1%
margaretblakeley 9/10 4770 days 1%
hermanverman 10/10 4801 days 1%
Ela 8/10 4801 days 1%
stevenkarlclark 10/10 4832 days 1%
impivaarajones 10/10 4832 days 1%
simone13 10/10 4832 days 1%
davedouglas 10/10 4832 days 1%
le60vin 10/10 4862 days 1%
Angela_Kay 10/10 4893 days 1%
patricio77 10/10 4893 days 1%
rjbenito 10/10 4893 days 1%
agustin 10/10 4893 days 1%
steve1234 10/10 4893 days 1%
forden 10/10 4954 days 1%
pig 10/10 4985 days 1%
tobygeorge 9/10 5046 days 1%
wxcooper 10/10 5046 days 1%
English_Campers 10/10 5076 days 1%
hopkinsfamily 9/10 5076 days 1%
ericn 10/10 5107 days 1%
TJD 10/10 5107 days 1%
amyrobertson 10/10 5107 days 1%
Bain 9/10 5135 days 1%
Kim Verschaffelt 10/10 5166 days 1%
richard___ilona 10/10 5166 days 1%
bls 10/10 5166 days 1%
clydewalshe 10/10 5166 days 1%
franciewalshe 10/10 5166 days 1%
kated371 10/10 5166 days 1%
ieb 10/10 5166 days 1%
ci600 9/10 5197 days 1%
kaye 10/10 5197 days 1%
Gerdefisherman 10/10 5227 days 1%
KiwiAngler 9/10 5227 days 1%
BJP 9/10 5227 days 1%
ThePresident 10/10 5227 days 1%
Andrea Hasenoehrl 10/10 5227 days 1%
cst 10/10 5258 days 1%
lalaishu 9/10 5319 days 1%
olgazurdo 10/10 5350 days 1%
MXNUT 8/10 5441 days 1%
dino3310 9/10 5441 days 1%
Caseye 1/10 5500 days 0%
FC46 1/10 5500 days 0%
HerrKlink 1/10 5500 days 0%
Cabin_fever 4/10 5500 days 1%
dadpole 3/10 5500 days 1%
Kazmeister 9/10 5592 days 1%
david 9/10 5849 days 1%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Taumarunui Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-0.93% Adjustment

There may be an adjustment if this experience hasn't received any reviews within the last 54 days. However the Taumarunui Holiday Park experience does not meet the criteria for any adjustment.

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.

The Taumarunui Holiday Park experience has been adjusted for 45 days. Adjustments are according to the following table.

Days Adjustment
42 -0.87%
43 -0.89%
44 -0.91%
45 -0.93%
46 -0.95%
47 -0.97%
48 -0.99%

Balancing Adjustment

5.98% Adjustment

Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.

You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.

We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.

Final Ranking Score

78%

The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.