Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Taumarunui Holiday Park.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Taumarunui Holiday Park
Valid Reviews
123 Valid Reviews
The Taumarunui Holiday Park experience has a total of 124 reviews. There are 123 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 123 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 67 |
|
54% |
| 9/10 | 23 |
|
19% |
| 8/10 | 12 |
|
10% |
| 7/10 | 3 |
|
2% |
| 6/10 | 4 |
|
3% |
| 5/10 | 5 |
|
4% |
| 4/10 | 2 |
|
2% |
| 3/10 | 1 |
|
1% |
| 2/10 | 1 |
|
1% |
| 1/10 | 5 |
|
4% |
86.26% Average
The raw data average (mean) for all the Taumarunui Holiday Park valid reviews is 86.26% and is based on 123 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
5 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 123 valid reviews, the experience has 5 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 5 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 1 |
|
20% |
| 9/10 | 3 |
|
60% |
| 8/10 | 0 |
|
0% |
| 7/10 | 0 |
|
0% |
| 6/10 | 0 |
|
0% |
| 5/10 | 0 |
|
0% |
| 4/10 | 1 |
|
20% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
82.00% Average
The raw data average (mean) for all the Taumarunui Holiday Park face-to-face reviews is 82.00% and is based on 5 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
67.03%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Hilary Murphy | 5/10 | 68 days | 81% |
| Janet and Kevin | 8/10 | 282 days | 100% |
| Dissatisfied Local | 1/10 | 556 days | 36% |
| Tanja | 5/10 | 617 days | 64% |
| River | 6/10 | 768 days | 61% |
| Colleen | 8/10 | 1072 days | 39% |
| Melanie | 7/10 | 1256 days | 23% |
| Dan | 6/10 | 1286 days | 20% |
| Nik | 7/10 | 1803 days | 5% |
| Shannon | 8/10 | 1834 days | 5% |
| Flatlanders | 9/10 | 2168 days | 5% |
| Merm | 1/10 | 2199 days | 2% |
| Kim | 2/10 | 2199 days | 2% |
| Peter | 10/10 | 2413 days | 4% |
| Lindsey Horton | 10/10 | 2515 days | 4% |
| Jye Hurrell | 10/10 | 2591 days | 4% |
| Anke Vehmeiers | 9/10 | 2696 days | 3% |
| Eric Tunnicliffe | 10/10 | 2717 days | 3% |
| Sijmen Vos | 10/10 | 2850 days | 3% |
| Alejandro Cano | 10/10 | 2926 days | 3% |
| Tom and Janet | 9/10 | 2965 days | 3% |
| Jenny Dickinson | 10/10 | 2974 days | 3% |
| Kevin Thompson | 8/10 | 3112 days | 3% |
| Sven Kraschinski | 5/10 | 3195 days | 2% |
| Volker Stroenisch | 10/10 | 3199 days | 2% |
| Tinna Flower | 9/10 | 3204 days | 2% |
| Paul Smith | 6/10 | 3209 days | 2% |
| Don | 9/10 | 3233 days | 2% |
| Christy Stead | 5/10 | 3256 days | 2% |
| Rob Brown | 10/10 | 3264 days | 2% |
| Kresten Skak | 7/10 | 3286 days | 2% |
| Jacqui | 5/10 | 3363 days | 2% |
| Yvonne Bell | 9/10 | 3386 days | 2% |
| Susan Chambers | 8/10 | 3598 days | 2% |
| Ines | 8/10 | 3601 days | 2% |
| Adam Taylor | 10/10 | 3629 days | 2% |
| tim harnisch | 10/10 | 3629 days | 2% |
| Sibylle and Nadine | 9/10 | 3651 days | 1% |
| Huw Harvey | 10/10 | 3660 days | 1% |
| Sidney Stokkers | 8/10 | 3690 days | 1% |
| Cedrick Poirier | 4/10 | 3703 days | 0% |
| Mike Fricker | 6/10 | 3874 days | 1% |
| Elise Boinnot | 10/10 | 3962 days | 0% |
| M & S Ross | 10/10 | 3994 days | 1% |
| Theresa Meredith | 9/10 | 3994 days | 1% |
| ManuKris | 10/10 | 3994 days | 1% |
| michael@tracey bennett | 10/10 | 3994 days | 1% |
| Graeme&Ann Bullock | 10/10 | 3994 days | 1% |
| Barbara Schädl | 10/10 | 4025 days | 1% |
| Doug Gerrard | 9/10 | 4025 days | 1% |
| Jonathan Bourla | 10/10 | 4116 days | 1% |
| Sue Clark | 10/10 | 4239 days | 0% |
| Mandy | 10/10 | 4269 days | 0% |
| Tomek | 8/10 | 4300 days | 0% |
| KDS_Holiday | 10/10 | 4300 days | 0% |
| allyson wilson | 10/10 | 4328 days | 0% |
| Janice Marinkovich | 8/10 | 4328 days | 0% |
| Katie T | 10/10 | 4328 days | 0% |
| Clive | 8/10 | 4328 days | 0% |
| Cabby | 10/10 | 4328 days | 0% |
| marilyncd | 10/10 | 4359 days | 0% |
| antje fricke | 10/10 | 4359 days | 0% |
| Matt Dobson | 10/10 | 4359 days | 0% |
| Fred and Carin | 9/10 | 4359 days | 0% |
| Jacksons | 10/10 | 4359 days | 0% |
| Christine196 | 10/10 | 4390 days | 1% |
| Lisa81 | 10/10 | 4481 days | 1% |
| akie64 | 10/10 | 4512 days | 1% |
| evvoltura | 10/10 | 4543 days | 1% |
| lindsaynadine | 10/10 | 4604 days | 1% |
| Nepolo | 10/10 | 4604 days | 1% |
| Lindafd1 | 9/10 | 4634 days | 1% |
| Yakker | 10/10 | 4634 days | 1% |
| Ute Rogawski | 9/10 | 4686 days | 1% |
| margaretblakeley | 9/10 | 4694 days | 1% |
| hermanverman | 10/10 | 4725 days | 1% |
| Ela | 8/10 | 4725 days | 1% |
| stevenkarlclark | 10/10 | 4756 days | 1% |
| impivaarajones | 10/10 | 4756 days | 1% |
| simone13 | 10/10 | 4756 days | 1% |
| davedouglas | 10/10 | 4756 days | 1% |
| le60vin | 10/10 | 4786 days | 1% |
| Angela_Kay | 10/10 | 4817 days | 1% |
| patricio77 | 10/10 | 4817 days | 1% |
| rjbenito | 10/10 | 4817 days | 1% |
| agustin | 10/10 | 4817 days | 1% |
| steve1234 | 10/10 | 4817 days | 1% |
| forden | 10/10 | 4878 days | 1% |
| pig | 10/10 | 4909 days | 1% |
| tobygeorge | 9/10 | 4970 days | 1% |
| wxcooper | 10/10 | 4970 days | 1% |
| English_Campers | 10/10 | 5000 days | 1% |
| hopkinsfamily | 9/10 | 5000 days | 1% |
| ericn | 10/10 | 5031 days | 1% |
| TJD | 10/10 | 5031 days | 1% |
| amyrobertson | 10/10 | 5031 days | 1% |
| Bain | 9/10 | 5059 days | 1% |
| Kim Verschaffelt | 10/10 | 5090 days | 1% |
| richard___ilona | 10/10 | 5090 days | 1% |
| bls | 10/10 | 5090 days | 1% |
| clydewalshe | 10/10 | 5090 days | 1% |
| franciewalshe | 10/10 | 5090 days | 1% |
| kated371 | 10/10 | 5090 days | 1% |
| ieb | 10/10 | 5090 days | 1% |
| ci600 | 9/10 | 5121 days | 1% |
| kaye | 10/10 | 5121 days | 1% |
| Gerdefisherman | 10/10 | 5151 days | 1% |
| KiwiAngler | 9/10 | 5151 days | 1% |
| BJP | 9/10 | 5151 days | 1% |
| ThePresident | 10/10 | 5151 days | 1% |
| Andrea Hasenoehrl | 10/10 | 5151 days | 1% |
| cst | 10/10 | 5182 days | 1% |
| lalaishu | 9/10 | 5243 days | 1% |
| olgazurdo | 10/10 | 5274 days | 1% |
| MXNUT | 8/10 | 5365 days | 1% |
| dino3310 | 9/10 | 5365 days | 1% |
| Caseye | 1/10 | 5424 days | 0% |
| FC46 | 1/10 | 5424 days | 0% |
| HerrKlink | 1/10 | 5424 days | 0% |
| Cabin_fever | 4/10 | 5424 days | 1% |
| dadpole | 3/10 | 5424 days | 1% |
| Kazmeister | 9/10 | 5516 days | 1% |
| david | 9/10 | 5773 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Taumarunui Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-0.77% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 42 days. However the Taumarunui Holiday Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Taumarunui Holiday Park experience has been adjusted for 38 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 35 | -0.71% |
| 36 | -0.73% |
| 37 | -0.75% |
| 38 | -0.77% |
| 39 | -0.79% |
| 40 | -0.81% |
| 41 | -0.83% |
| … | … |
Balancing Adjustment
9.32% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
76%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.