Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Taumarunui Holiday Park.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Taumarunui Holiday Park
Valid Reviews
123 Valid Reviews
The Taumarunui Holiday Park experience has a total of 124 reviews. There are 123 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 123 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 67 |
|
54% |
| 9/10 | 23 |
|
19% |
| 8/10 | 12 |
|
10% |
| 7/10 | 3 |
|
2% |
| 6/10 | 4 |
|
3% |
| 5/10 | 5 |
|
4% |
| 4/10 | 2 |
|
2% |
| 3/10 | 1 |
|
1% |
| 2/10 | 1 |
|
1% |
| 1/10 | 5 |
|
4% |
86.26% Average
The raw data average (mean) for all the Taumarunui Holiday Park valid reviews is 86.26% and is based on 123 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
5 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 123 valid reviews, the experience has 5 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 5 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 1 |
|
20% |
| 9/10 | 3 |
|
60% |
| 8/10 | 0 |
|
0% |
| 7/10 | 0 |
|
0% |
| 6/10 | 0 |
|
0% |
| 5/10 | 0 |
|
0% |
| 4/10 | 1 |
|
20% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
82.00% Average
The raw data average (mean) for all the Taumarunui Holiday Park face-to-face reviews is 82.00% and is based on 5 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
67.02%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Hilary Murphy | 5/10 | 31 days | 80% |
| Janet and Kevin | 8/10 | 245 days | 100% |
| Dissatisfied Local | 1/10 | 519 days | 36% |
| Tanja | 5/10 | 580 days | 65% |
| River | 6/10 | 731 days | 63% |
| Colleen | 8/10 | 1035 days | 42% |
| Melanie | 7/10 | 1219 days | 25% |
| Dan | 6/10 | 1249 days | 22% |
| Nik | 7/10 | 1766 days | 5% |
| Shannon | 8/10 | 1797 days | 5% |
| Flatlanders | 9/10 | 2131 days | 5% |
| Merm | 1/10 | 2162 days | 2% |
| Kim | 2/10 | 2162 days | 2% |
| Peter | 10/10 | 2376 days | 4% |
| Lindsey Horton | 10/10 | 2478 days | 4% |
| Jye Hurrell | 10/10 | 2554 days | 4% |
| Anke Vehmeiers | 9/10 | 2659 days | 3% |
| Eric Tunnicliffe | 10/10 | 2680 days | 3% |
| Sijmen Vos | 10/10 | 2813 days | 3% |
| Alejandro Cano | 10/10 | 2889 days | 3% |
| Tom and Janet | 9/10 | 2928 days | 3% |
| Jenny Dickinson | 10/10 | 2937 days | 3% |
| Kevin Thompson | 8/10 | 3074 days | 3% |
| Sven Kraschinski | 5/10 | 3158 days | 2% |
| Volker Stroenisch | 10/10 | 3162 days | 2% |
| Tinna Flower | 9/10 | 3166 days | 2% |
| Paul Smith | 6/10 | 3172 days | 2% |
| Don | 9/10 | 3195 days | 2% |
| Christy Stead | 5/10 | 3219 days | 2% |
| Rob Brown | 10/10 | 3227 days | 2% |
| Kresten Skak | 7/10 | 3249 days | 2% |
| Jacqui | 5/10 | 3326 days | 2% |
| Yvonne Bell | 9/10 | 3348 days | 2% |
| Susan Chambers | 8/10 | 3560 days | 2% |
| Ines | 8/10 | 3564 days | 2% |
| Adam Taylor | 10/10 | 3591 days | 2% |
| tim harnisch | 10/10 | 3591 days | 2% |
| Sibylle and Nadine | 9/10 | 3614 days | 1% |
| Huw Harvey | 10/10 | 3622 days | 2% |
| Sidney Stokkers | 8/10 | 3652 days | 1% |
| Cedrick Poirier | 4/10 | 3666 days | 0% |
| Mike Fricker | 6/10 | 3837 days | 1% |
| Elise Boinnot | 10/10 | 3925 days | 1% |
| M & S Ross | 10/10 | 3957 days | 1% |
| Theresa Meredith | 9/10 | 3957 days | 1% |
| ManuKris | 10/10 | 3957 days | 1% |
| michael@tracey bennett | 10/10 | 3957 days | 1% |
| Graeme&Ann Bullock | 10/10 | 3957 days | 1% |
| Barbara Schädl | 10/10 | 3988 days | 1% |
| Doug Gerrard | 9/10 | 3988 days | 1% |
| Jonathan Bourla | 10/10 | 4079 days | 1% |
| Sue Clark | 10/10 | 4202 days | 0% |
| Mandy | 10/10 | 4232 days | 0% |
| Tomek | 8/10 | 4263 days | 0% |
| KDS_Holiday | 10/10 | 4263 days | 0% |
| allyson wilson | 10/10 | 4291 days | 0% |
| Janice Marinkovich | 8/10 | 4291 days | 0% |
| Katie T | 10/10 | 4291 days | 0% |
| Clive | 8/10 | 4291 days | 0% |
| Cabby | 10/10 | 4291 days | 0% |
| marilyncd | 10/10 | 4322 days | 0% |
| antje fricke | 10/10 | 4322 days | 0% |
| Matt Dobson | 10/10 | 4322 days | 0% |
| Fred and Carin | 9/10 | 4322 days | 0% |
| Jacksons | 10/10 | 4322 days | 0% |
| Christine196 | 10/10 | 4353 days | 0% |
| Lisa81 | 10/10 | 4444 days | 1% |
| akie64 | 10/10 | 4475 days | 1% |
| evvoltura | 10/10 | 4506 days | 1% |
| lindsaynadine | 10/10 | 4567 days | 1% |
| Nepolo | 10/10 | 4567 days | 1% |
| Lindafd1 | 9/10 | 4597 days | 1% |
| Yakker | 10/10 | 4597 days | 1% |
| Ute Rogawski | 9/10 | 4649 days | 1% |
| margaretblakeley | 9/10 | 4657 days | 1% |
| hermanverman | 10/10 | 4688 days | 1% |
| Ela | 8/10 | 4688 days | 1% |
| stevenkarlclark | 10/10 | 4719 days | 1% |
| impivaarajones | 10/10 | 4719 days | 1% |
| simone13 | 10/10 | 4719 days | 1% |
| davedouglas | 10/10 | 4719 days | 1% |
| le60vin | 10/10 | 4749 days | 1% |
| Angela_Kay | 10/10 | 4780 days | 1% |
| patricio77 | 10/10 | 4780 days | 1% |
| rjbenito | 10/10 | 4780 days | 1% |
| agustin | 10/10 | 4780 days | 1% |
| steve1234 | 10/10 | 4780 days | 1% |
| forden | 10/10 | 4841 days | 1% |
| pig | 10/10 | 4872 days | 1% |
| tobygeorge | 9/10 | 4933 days | 1% |
| wxcooper | 10/10 | 4933 days | 1% |
| English_Campers | 10/10 | 4963 days | 1% |
| hopkinsfamily | 9/10 | 4963 days | 1% |
| ericn | 10/10 | 4994 days | 1% |
| TJD | 10/10 | 4994 days | 1% |
| amyrobertson | 10/10 | 4994 days | 1% |
| Bain | 9/10 | 5022 days | 1% |
| Kim Verschaffelt | 10/10 | 5053 days | 1% |
| richard___ilona | 10/10 | 5053 days | 1% |
| bls | 10/10 | 5053 days | 1% |
| clydewalshe | 10/10 | 5053 days | 1% |
| franciewalshe | 10/10 | 5053 days | 1% |
| kated371 | 10/10 | 5053 days | 1% |
| ieb | 10/10 | 5053 days | 1% |
| ci600 | 9/10 | 5084 days | 1% |
| kaye | 10/10 | 5084 days | 1% |
| Gerdefisherman | 10/10 | 5114 days | 1% |
| KiwiAngler | 9/10 | 5114 days | 1% |
| BJP | 9/10 | 5114 days | 1% |
| ThePresident | 10/10 | 5114 days | 1% |
| Andrea Hasenoehrl | 10/10 | 5114 days | 1% |
| cst | 10/10 | 5145 days | 1% |
| lalaishu | 9/10 | 5206 days | 1% |
| olgazurdo | 10/10 | 5237 days | 1% |
| MXNUT | 8/10 | 5328 days | 1% |
| dino3310 | 9/10 | 5328 days | 1% |
| Caseye | 1/10 | 5387 days | 0% |
| FC46 | 1/10 | 5387 days | 0% |
| HerrKlink | 1/10 | 5387 days | 0% |
| Cabin_fever | 4/10 | 5387 days | 1% |
| dadpole | 3/10 | 5387 days | 1% |
| Kazmeister | 9/10 | 5479 days | 1% |
| david | 9/10 | 5736 days | 1% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Taumarunui Holiday Park does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
8.82% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
75%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.