Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Raglan Kopua Holiday Park.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Raglan Kopua Holiday Park
Valid Reviews
52 Valid Reviews
The Raglan Kopua Holiday Park experience has a total of 52 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 52 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 7 |
|
13% |
| 9/10 | 7 |
|
13% |
| 8/10 | 16 |
|
31% |
| 7/10 | 13 |
|
25% |
| 6/10 | 6 |
|
12% |
| 5/10 | 3 |
|
6% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
77.50% Average
The raw data average (mean) for all the Raglan Kopua Holiday Park valid reviews is 77.50% and is based on 52 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
9 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 52 valid reviews, the experience has 9 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 9 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 0 |
|
0% |
| 9/10 | 0 |
|
0% |
| 8/10 | 5 |
|
56% |
| 7/10 | 1 |
|
11% |
| 6/10 | 1 |
|
11% |
| 5/10 | 2 |
|
22% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
70.00% Average
The raw data average (mean) for all the Raglan Kopua Holiday Park face-to-face reviews is 70.00% and is based on 9 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
87.93%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Beth | 9/10 | 295 days | 100% |
| John Porter | 6/10 | 324 days | 86% |
| Marie Perret | 10/10 | 447 days | 94% |
| Kate | 10/10 | 508 days | 91% |
| Cory | 10/10 | 569 days | 87% |
| Ka Gill | 10/10 | 600 days | 84% |
| Marion | 10/10 | 630 days | 82% |
| frans van schie | 8/10 | 630 days | 81% |
| Trui Waalwijk | 9/10 | 661 days | 79% |
| Dirk | 7/10 | 689 days | 72% |
| Katie | 8/10 | 751 days | 71% |
| Emmy | 10/10 | 751 days | 72% |
| River | 8/10 | 781 days | 68% |
| Neal McCarthy | 7/10 | 1603 days | 8% |
| Stefan Hohmann | 6/10 | 1756 days | 5% |
| Cody | 9/10 | 1756 days | 5% |
| Lea | 8/10 | 1785 days | 5% |
| harre medemblik | 7/10 | 1877 days | 5% |
| Amy Alexander | 10/10 | 2091 days | 5% |
| Beth | 8/10 | 2091 days | 5% |
| Mike | 7/10 | 2181 days | 4% |
| Robert Gatford | 8/10 | 2511 days | 4% |
| Kathy Maslin | 6/10 | 2673 days | 3% |
| Dalton Howden | 7/10 | 2742 days | 3% |
| Susan Boyton | 7/10 | 2774 days | 3% |
| Sandra Eberhart | 9/10 | 2803 days | 3% |
| Liz K | 8/10 | 2891 days | 3% |
| David Coyle | 8/10 | 2931 days | 3% |
| Saskia Ruttor | 9/10 | 2966 days | 3% |
| Andrew Nelson | 7/10 | 3166 days | 2% |
| Janneke Hekhuis | 7/10 | 3257 days | 2% |
| Antonio BENITEZ | 7/10 | 3276 days | 2% |
| Louise Tulp | 7/10 | 3347 days | 2% |
| Jan Collins | 5/10 | 3591 days | 1% |
| Maren | 8/10 | 3676 days | 1% |
| Gianpiero Rodari | 7/10 | 3702 days | 1% |
| Brita Topp | 8/10 | 3887 days | 1% |
| Eva-Maria Krueger | 8/10 | 3948 days | 1% |
| 2 tent travelers from Montreal | 7/10 | 4038 days | 1% |
| K & F | 6/10 | 4313 days | 0% |
| tanyap | 6/10 | 4403 days | 1% |
| ORfam | 8/10 | 4403 days | 1% |
| Cick Pouw | 5/10 | 4706 days | 0% |
| oragette | 9/10 | 4707 days | 1% |
| Chris & Susanna | 8/10 | 4770 days | 1% |
| C Gobl | 8/10 | 5071 days | 1% |
| hermine Petz | 8/10 | 5431 days | 1% |
| Richard Thompson | 6/10 | 5434 days | 0% |
| Thomas Signes | 5/10 | 5464 days | 0% |
| Dawn Campbell | 9/10 | 5468 days | 1% |
| A | 7/10 | 5788 days | 1% |
| Joosten | 8/10 | 5789 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Raglan Kopua Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-4.04% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 41 days. However the Raglan Kopua Holiday Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Raglan Kopua Holiday Park experience has been adjusted for 200 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 197 | -3.97% |
| 198 | -3.99% |
| 199 | -4.02% |
| 200 | -4.04% |
| 201 | -4.06% |
| 202 | -4.08% |
| 203 | -4.10% |
| … | … |
Balancing Adjustment
2.05% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
86%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.