Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Piha Domain Motor Camp.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Piha Domain Motor Camp
Valid Reviews
72 Valid Reviews
The Piha Domain Motor Camp experience has a total of 77 reviews. There are 72 valid reviews that are included when calculating the ranking score and 5 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 72 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 12 |
|
17% |
| 9/10 | 14 |
|
19% |
| 8/10 | 19 |
|
26% |
| 7/10 | 11 |
|
15% |
| 6/10 | 3 |
|
4% |
| 5/10 | 2 |
|
3% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 2 |
|
3% |
| 1/10 | 9 |
|
13% |
71.67% Average
The raw data average (mean) for all the Piha Domain Motor Camp valid reviews is 71.67% and is based on 72 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
14 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 72 valid reviews, the experience has 14 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 14 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 2 |
|
14% |
| 9/10 | 6 |
|
43% |
| 8/10 | 4 |
|
29% |
| 7/10 | 1 |
|
7% |
| 6/10 | 1 |
|
7% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
85.00% Average
The raw data average (mean) for all the Piha Domain Motor Camp face-to-face reviews is 85.00% and is based on 14 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
72.86%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Stefan Lee | 10/10 | 49 days | 100% |
| Guest | 7/10 | 202 days | 91% |
| Virginie | 8/10 | 231 days | 95% |
| Marie | 8/10 | 596 days | 78% |
| Caleb | 1/10 | 627 days | 31% |
| Wendy | 1/10 | 627 days | 31% |
| Stephen | 1/10 | 719 days | 29% |
| Jimbo | 10/10 | 811 days | 63% |
| Michaela | 10/10 | 1663 days | 6% |
| Charles M | 8/10 | 1723 days | 5% |
| Eric | 10/10 | 1784 days | 5% |
| Martin Hansen | 8/10 | 1815 days | 5% |
| Max | 9/10 | 1907 days | 5% |
| Julie | 1/10 | 1937 days | 2% |
| Wal | 1/10 | 1998 days | 2% |
| Maree | 1/10 | 1998 days | 2% |
| Rueben | 1/10 | 2029 days | 2% |
| Christopher | 1/10 | 2057 days | 2% |
| Willem | 8/10 | 2057 days | 4% |
| Courtney | 8/10 | 2057 days | 4% |
| Francois & Caroline | 8/10 | 2088 days | 4% |
| Kevin | 1/10 | 2088 days | 2% |
| Elke fuenfstueck | 5/10 | 2119 days | 3% |
| Dave | 6/10 | 2210 days | 4% |
| Nat | 7/10 | 2394 days | 4% |
| Claus | 2/10 | 2394 days | 2% |
| Inigo Baranano | 9/10 | 2451 days | 4% |
| Millka Pietikainen | 10/10 | 2464 days | 4% |
| Marc Willemsen | 10/10 | 2476 days | 4% |
| Jo Dawson | 7/10 | 2661 days | 3% |
| Julia Weiss | 9/10 | 2722 days | 3% |
| Paul Smith | 8/10 | 2796 days | 3% |
| John Curries | 9/10 | 3013 days | 3% |
| Pamela Hoffman | 8/10 | 3065 days | 2% |
| Rebecca Kearns | 9/10 | 3091 days | 2% |
| Volker Stroenisch | 7/10 | 3103 days | 2% |
| Tanja Laube | 7/10 | 3111 days | 2% |
| Janneke Hekhuis | 7/10 | 3164 days | 2% |
| Craig Scott | 8/10 | 3175 days | 2% |
| Brandy Brooks | 8/10 | 3188 days | 2% |
| M Bakker | 9/10 | 3190 days | 2% |
| Julia Summa | 7/10 | 3190 days | 2% |
| Hana Rachfalik | 9/10 | 3202 days | 2% |
| Michael | 8/10 | 3235 days | 2% |
| Dianne van der Wal | 6/10 | 3352 days | 2% |
| Ardene Ver Hoef | 2/10 | 3414 days | 1% |
| Connor Skelly | 10/10 | 3454 days | 2% |
| Rodrigo De Sebastian | 10/10 | 3459 days | 2% |
| Emma Keegan | 5/10 | 3459 days | 1% |
| Andrew Jones | 9/10 | 3490 days | 2% |
| Katerina Hlavsova | 10/10 | 3509 days | 2% |
| Ines | 8/10 | 3521 days | 2% |
| Kim Frey | 7/10 | 3523 days | 1% |
| Lisa Tomlinson | 10/10 | 3549 days | 2% |
| Laurene | 10/10 | 3875 days | 1% |
| Guillaume | 9/10 | 3879 days | 1% |
| Nataliya Hare | 7/10 | 4036 days | 1% |
| Erik Muchembled | 9/10 | 4224 days | 0% |
| Hanneke P | 7/10 | 4279 days | 0% |
| Will and Taylor | 8/10 | 4279 days | 0% |
| David Restell | 8/10 | 4279 days | 0% |
| Soren and Inelase Lindhardbell | 9/10 | 4292 days | 0% |
| Soren and Inelase Lindhardbell | 9/10 | 4292 days | 0% |
| Hans | 7/10 | 4300 days | 0% |
| Cennart ud Brock | 9/10 | 4309 days | 0% |
| Liz Marquart Scholtz | 8/10 | 4321 days | 0% |
| Lucie Rutherfurd | 8/10 | 4612 days | 1% |
| Tim Clark | 8/10 | 4613 days | 1% |
| Lukas Bauer | 9/10 | 4937 days | 1% |
| Johannes Klein | 8/10 | 4943 days | 1% |
| Cara Dungay | 6/10 | 4967 days | 0% |
| AliB | 10/10 | 5458 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Piha Domain Motor Camp experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-0.45% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 75 days. However the Piha Domain Motor Camp experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Piha Domain Motor Camp experience has been adjusted for 30 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 27 | -0.41% |
| 28 | -0.42% |
| 29 | -0.44% |
| 30 | -0.45% |
| 31 | -0.47% |
| 32 | -0.48% |
| 33 | -0.50% |
| … | … |
Balancing Adjustment
5.75% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
78%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.