Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Piha Domain Motor Camp.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
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Piha Domain Motor Camp
Valid Reviews
75 Valid Reviews
The Piha Domain Motor Camp experience has a total of 80 reviews. There are 75 valid reviews that are included when calculating the ranking score and 5 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 75 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 13 |
|
17% |
| 9/10 | 15 |
|
20% |
| 8/10 | 20 |
|
27% |
| 7/10 | 11 |
|
15% |
| 6/10 | 3 |
|
4% |
| 5/10 | 2 |
|
3% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 2 |
|
3% |
| 1/10 | 9 |
|
12% |
72.40% Average
The raw data average (mean) for all the Piha Domain Motor Camp valid reviews is 72.40% and is based on 75 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
14 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 75 valid reviews, the experience has 14 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 14 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 2 |
|
14% |
| 9/10 | 6 |
|
43% |
| 8/10 | 4 |
|
29% |
| 7/10 | 1 |
|
7% |
| 6/10 | 1 |
|
7% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
85.00% Average
The raw data average (mean) for all the Piha Domain Motor Camp face-to-face reviews is 85.00% and is based on 14 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
79.27%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| McLean | 9/10 | 30 days | 100% |
| Sarah | 10/10 | 120 days | 100% |
| Luka | 8/10 | 211 days | 96% |
| Stefan Lee | 10/10 | 242 days | 97% |
| Guest | 7/10 | 395 days | 85% |
| Virginie | 8/10 | 424 days | 89% |
| Marie | 8/10 | 789 days | 64% |
| Caleb | 1/10 | 820 days | 25% |
| Wendy | 1/10 | 820 days | 25% |
| Stephen | 1/10 | 912 days | 21% |
| Jimbo | 10/10 | 1004 days | 44% |
| Michaela | 10/10 | 1856 days | 5% |
| Charles M | 8/10 | 1916 days | 5% |
| Eric | 10/10 | 1977 days | 4% |
| Martin Hansen | 8/10 | 2008 days | 4% |
| Max | 9/10 | 2100 days | 4% |
| Julie | 1/10 | 2130 days | 2% |
| Wal | 1/10 | 2191 days | 1% |
| Maree | 1/10 | 2191 days | 1% |
| Rueben | 1/10 | 2222 days | 1% |
| Christopher | 1/10 | 2250 days | 1% |
| Willem | 8/10 | 2250 days | 4% |
| Courtney | 8/10 | 2250 days | 4% |
| Francois & Caroline | 8/10 | 2281 days | 4% |
| Kevin | 1/10 | 2281 days | 1% |
| Elke fuenfstueck | 5/10 | 2312 days | 3% |
| Dave | 6/10 | 2403 days | 3% |
| Nat | 7/10 | 2587 days | 3% |
| Claus | 2/10 | 2587 days | 1% |
| Inigo Baranano | 9/10 | 2644 days | 3% |
| Millka Pietikainen | 10/10 | 2657 days | 3% |
| Marc Willemsen | 10/10 | 2669 days | 3% |
| Jo Dawson | 7/10 | 2854 days | 3% |
| Julia Weiss | 9/10 | 2915 days | 3% |
| Paul Smith | 8/10 | 2989 days | 2% |
| John Curries | 9/10 | 3206 days | 2% |
| Pamela Hoffman | 8/10 | 3258 days | 2% |
| Rebecca Kearns | 9/10 | 3284 days | 2% |
| Volker Stroenisch | 7/10 | 3296 days | 2% |
| Tanja Laube | 7/10 | 3304 days | 2% |
| Janneke Hekhuis | 7/10 | 3357 days | 2% |
| Craig Scott | 8/10 | 3368 days | 2% |
| Brandy Brooks | 8/10 | 3381 days | 2% |
| M Bakker | 9/10 | 3383 days | 2% |
| Julia Summa | 7/10 | 3383 days | 2% |
| Hana Rachfalik | 9/10 | 3395 days | 2% |
| Michael | 8/10 | 3428 days | 2% |
| Dianne van der Wal | 6/10 | 3545 days | 1% |
| Ardene Ver Hoef | 2/10 | 3607 days | 0% |
| Connor Skelly | 10/10 | 3647 days | 1% |
| Rodrigo De Sebastian | 10/10 | 3652 days | 1% |
| Emma Keegan | 5/10 | 3652 days | 1% |
| Andrew Jones | 9/10 | 3683 days | 1% |
| Katerina Hlavsova | 10/10 | 3702 days | 1% |
| Ines | 8/10 | 3714 days | 1% |
| Kim Frey | 7/10 | 3716 days | 1% |
| Lisa Tomlinson | 10/10 | 3742 days | 1% |
| Laurene | 10/10 | 4068 days | 0% |
| Guillaume | 9/10 | 4072 days | 0% |
| Nataliya Hare | 7/10 | 4229 days | 0% |
| Erik Muchembled | 9/10 | 4417 days | 0% |
| Hanneke P | 7/10 | 4472 days | 1% |
| Will and Taylor | 8/10 | 4472 days | 1% |
| David Restell | 8/10 | 4472 days | 1% |
| Soren and Inelase Lindhardbell | 9/10 | 4485 days | 0% |
| Soren and Inelase Lindhardbell | 9/10 | 4485 days | 0% |
| Hans | 7/10 | 4493 days | 0% |
| Cennart ud Brock | 9/10 | 4502 days | 0% |
| Liz Marquart Scholtz | 8/10 | 4514 days | 0% |
| Lucie Rutherfurd | 8/10 | 4805 days | 0% |
| Tim Clark | 8/10 | 4806 days | 0% |
| Lukas Bauer | 9/10 | 5130 days | 0% |
| Johannes Klein | 8/10 | 5136 days | 0% |
| Cara Dungay | 6/10 | 5160 days | 0% |
| AliB | 10/10 | 5651 days | 0% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Piha Domain Motor Camp experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-0.34% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 60 days. However the Piha Domain Motor Camp experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Piha Domain Motor Camp experience has been adjusted for 18 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 15 | -0.28% |
| 16 | -0.30% |
| 17 | -0.32% |
| 18 | -0.34% |
| 19 | -0.36% |
| 20 | -0.38% |
| 21 | -0.39% |
| … | … |
Balancing Adjustment
3.30% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
82%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.