Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Orewa Beach Holiday Park.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Orewa Beach Holiday Park
Valid Reviews
75 Valid Reviews
The Orewa Beach Holiday Park experience has a total of 77 reviews. There are 75 valid reviews that are included when calculating the ranking score and 2 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 75 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 15 |
|
20% |
| 9/10 | 27 |
|
36% |
| 8/10 | 17 |
|
23% |
| 7/10 | 8 |
|
11% |
| 6/10 | 3 |
|
4% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 2 |
|
3% |
| 2/10 | 0 |
|
0% |
| 1/10 | 3 |
|
4% |
81.60% Average
The raw data average (mean) for all the Orewa Beach Holiday Park valid reviews is 81.60% and is based on 75 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
34 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 75 valid reviews, the experience has 34 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 34 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 10 |
|
29% |
| 9/10 | 9 |
|
26% |
| 8/10 | 7 |
|
21% |
| 7/10 | 5 |
|
15% |
| 6/10 | 2 |
|
6% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 1 |
|
3% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
84.41% Average
The raw data average (mean) for all the Orewa Beach Holiday Park face-to-face reviews is 84.41% and is based on 34 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
84.43%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Sean | 10/10 | 492 days | 100% |
| Mike Fricker | 9/10 | 584 days | 93% |
| Mark | 9/10 | 645 days | 88% |
| Estefania | 1/10 | 705 days | 34% |
| Anne | 8/10 | 827 days | 69% |
| Fletch | 9/10 | 1070 days | 43% |
| Encantador | 9/10 | 1831 days | 6% |
| John Cooper | 10/10 | 2227 days | 5% |
| dgee | 8/10 | 2258 days | 5% |
| Gaudenz Schnell | 9/10 | 2499 days | 4% |
| NM | 1/10 | 2500 days | 2% |
| Steve Hirst | 8/10 | 2562 days | 4% |
| ian kennedy | 9/10 | 2623 days | 4% |
| Inez Cavallaro | 10/10 | 2652 days | 4% |
| Mike Fricker | 9/10 | 2653 days | 4% |
| Ryan | 9/10 | 2715 days | 4% |
| Courtney Sharples | 9/10 | 2845 days | 3% |
| Amy Purling | 6/10 | 2991 days | 3% |
| Geoff Steele | 8/10 | 3017 days | 3% |
| Mark Johnston | 8/10 | 3332 days | 2% |
| Tim Burnett | 7/10 | 3381 days | 2% |
| Sian James | 7/10 | 3513 days | 2% |
| Jude and Chris | 9/10 | 3513 days | 2% |
| Eric Bellas | 8/10 | 3548 days | 2% |
| Bill Milburn | 9/10 | 3599 days | 2% |
| Sandy Stamp | 10/10 | 3600 days | 2% |
| Olaf | 3/10 | 3632 days | 1% |
| Victoria Byrnes | 9/10 | 3829 days | 1% |
| Alasdair Handley | 8/10 | 3932 days | 1% |
| Oliver Powles | 10/10 | 4031 days | 1% |
| Ron Clarke | 7/10 | 4083 days | 1% |
| Brita Topp | 9/10 | 4237 days | 0% |
| Pete | 9/10 | 4237 days | 0% |
| Mike Fricker | 9/10 | 4237 days | 0% |
| Florian Klein | 7/10 | 4250 days | 0% |
| Family Trip | 8/10 | 4298 days | 0% |
| Kristina | 8/10 | 4316 days | 0% |
| Chevy Levy | 1/10 | 4326 days | 0% |
| Angela Neville | 9/10 | 4334 days | 0% |
| Dave Horry | 9/10 | 4541 days | 1% |
| Samuel Fritscher | 9/10 | 4658 days | 1% |
| Emily Sweetman | 8/10 | 4663 days | 1% |
| Peter | 10/10 | 4746 days | 1% |
| Reinhard Stahl | 10/10 | 4758 days | 1% |
| Reinhard Stahl | 10/10 | 4758 days | 1% |
| Behrens | 10/10 | 4762 days | 1% |
| Julia Ramseier | 10/10 | 4765 days | 1% |
| memyselfandi | 8/10 | 4936 days | 1% |
| Campsalot | 10/10 | 4997 days | 1% |
| Peter Hart | 8/10 | 5025 days | 1% |
| Frans Roebroek | 9/10 | 5039 days | 1% |
| Gillian MacLaren | 6/10 | 5042 days | 1% |
| Sandy & Michaela | 10/10 | 5070 days | 1% |
| Peter, Noelle & Susanne | 10/10 | 5122 days | 1% |
| Bernhard & Brigitte Gosch | 8/10 | 5126 days | 1% |
| Oliver Graf | 10/10 | 5133 days | 1% |
| Binder | 7/10 | 5378 days | 1% |
| Michael Simmang | 8/10 | 5382 days | 1% |
| Tina Baun | 8/10 | 5386 days | 1% |
| Viola Rickert | 10/10 | 5396 days | 1% |
| Brian | 8/10 | 5397 days | 1% |
| Sanne | 6/10 | 5398 days | 1% |
| T Chapman | 7/10 | 5417 days | 1% |
| Bucher | 7/10 | 5508 days | 1% |
| Andrew Hammond | 9/10 | 5545 days | 1% |
| Gerdes | 8/10 | 5756 days | 1% |
| Daniel Goldsbrough | 7/10 | 5760 days | 1% |
| Luisa | 9/10 | 5769 days | 1% |
| Robertson | 9/10 | 5769 days | 1% |
| wannab | 9/10 | 5787 days | 1% |
| mikeel | 3/10 | 5833 days | 1% |
| pimn | 9/10 | 5843 days | 1% |
| Sibylle Locher | 9/10 | 5857 days | 1% |
| Monika Wenzel | 9/10 | 5857 days | 1% |
| BVanW | 9/10 | 6085 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Orewa Beach Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-4.07% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 42 days. However the Orewa Beach Holiday Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Orewa Beach Holiday Park experience has been adjusted for 200 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 197 | -4.01% |
| 198 | -4.03% |
| 199 | -4.05% |
| 200 | -4.07% |
| 201 | -4.09% |
| 202 | -4.11% |
| 203 | -4.13% |
| … | … |
Balancing Adjustment
2.90% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
83%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.