Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Orewa Beach Holiday Park.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
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Orewa Beach Holiday Park
Valid Reviews
75 Valid Reviews
The Orewa Beach Holiday Park experience has a total of 77 reviews. There are 75 valid reviews that are included when calculating the ranking score and 2 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 75 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 15 |
|
20% |
| 9/10 | 27 |
|
36% |
| 8/10 | 17 |
|
23% |
| 7/10 | 8 |
|
11% |
| 6/10 | 3 |
|
4% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 2 |
|
3% |
| 2/10 | 0 |
|
0% |
| 1/10 | 3 |
|
4% |
81.60% Average
The raw data average (mean) for all the Orewa Beach Holiday Park valid reviews is 81.60% and is based on 75 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
34 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 75 valid reviews, the experience has 34 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 34 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 10 |
|
29% |
| 9/10 | 9 |
|
26% |
| 8/10 | 7 |
|
21% |
| 7/10 | 5 |
|
15% |
| 6/10 | 2 |
|
6% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 1 |
|
3% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
84.41% Average
The raw data average (mean) for all the Orewa Beach Holiday Park face-to-face reviews is 84.41% and is based on 34 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
84.15%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Sean | 10/10 | 240 days | 100% |
| Mike Fricker | 9/10 | 332 days | 96% |
| Mark | 9/10 | 393 days | 93% |
| Estefania | 1/10 | 453 days | 37% |
| Anne | 8/10 | 575 days | 82% |
| Fletch | 9/10 | 818 days | 63% |
| Encantador | 9/10 | 1579 days | 8% |
| John Cooper | 10/10 | 1975 days | 5% |
| dgee | 8/10 | 2006 days | 5% |
| Gaudenz Schnell | 9/10 | 2248 days | 4% |
| NM | 1/10 | 2248 days | 2% |
| Steve Hirst | 8/10 | 2310 days | 4% |
| ian kennedy | 9/10 | 2371 days | 4% |
| Inez Cavallaro | 10/10 | 2401 days | 4% |
| Mike Fricker | 9/10 | 2401 days | 4% |
| Ryan | 9/10 | 2463 days | 4% |
| Courtney Sharples | 9/10 | 2593 days | 3% |
| Amy Purling | 6/10 | 2739 days | 3% |
| Geoff Steele | 8/10 | 2766 days | 3% |
| Mark Johnston | 8/10 | 3080 days | 2% |
| Tim Burnett | 7/10 | 3129 days | 2% |
| Sian James | 7/10 | 3261 days | 2% |
| Jude and Chris | 9/10 | 3261 days | 2% |
| Eric Bellas | 8/10 | 3296 days | 2% |
| Bill Milburn | 9/10 | 3347 days | 2% |
| Sandy Stamp | 10/10 | 3348 days | 2% |
| Olaf | 3/10 | 3380 days | 1% |
| Victoria Byrnes | 9/10 | 3577 days | 1% |
| Alasdair Handley | 8/10 | 3681 days | 1% |
| Oliver Powles | 10/10 | 3779 days | 1% |
| Ron Clarke | 7/10 | 3832 days | 1% |
| Brita Topp | 9/10 | 3985 days | 1% |
| Pete | 9/10 | 3985 days | 1% |
| Mike Fricker | 9/10 | 3985 days | 1% |
| Florian Klein | 7/10 | 3998 days | 1% |
| Family Trip | 8/10 | 4046 days | 0% |
| Kristina | 8/10 | 4064 days | 0% |
| Chevy Levy | 1/10 | 4074 days | 0% |
| Angela Neville | 9/10 | 4082 days | 0% |
| Dave Horry | 9/10 | 4289 days | 0% |
| Samuel Fritscher | 9/10 | 4406 days | 1% |
| Emily Sweetman | 8/10 | 4411 days | 1% |
| Peter | 10/10 | 4494 days | 1% |
| Reinhard Stahl | 10/10 | 4506 days | 1% |
| Reinhard Stahl | 10/10 | 4506 days | 1% |
| Behrens | 10/10 | 4510 days | 1% |
| Julia Ramseier | 10/10 | 4513 days | 1% |
| memyselfandi | 8/10 | 4684 days | 1% |
| Campsalot | 10/10 | 4745 days | 1% |
| Peter Hart | 8/10 | 4773 days | 1% |
| Frans Roebroek | 9/10 | 4787 days | 1% |
| Gillian MacLaren | 6/10 | 4790 days | 1% |
| Sandy & Michaela | 10/10 | 4818 days | 1% |
| Peter, Noelle & Susanne | 10/10 | 4870 days | 1% |
| Bernhard & Brigitte Gosch | 8/10 | 4874 days | 1% |
| Oliver Graf | 10/10 | 4881 days | 1% |
| Binder | 7/10 | 5126 days | 1% |
| Michael Simmang | 8/10 | 5130 days | 1% |
| Tina Baun | 8/10 | 5134 days | 1% |
| Viola Rickert | 10/10 | 5144 days | 1% |
| Brian | 8/10 | 5145 days | 1% |
| Sanne | 6/10 | 5146 days | 1% |
| T Chapman | 7/10 | 5165 days | 1% |
| Bucher | 7/10 | 5256 days | 1% |
| Andrew Hammond | 9/10 | 5293 days | 1% |
| Gerdes | 8/10 | 5504 days | 1% |
| Daniel Goldsbrough | 7/10 | 5508 days | 1% |
| Luisa | 9/10 | 5517 days | 1% |
| Robertson | 9/10 | 5517 days | 1% |
| wannab | 9/10 | 5535 days | 1% |
| mikeel | 3/10 | 5581 days | 0% |
| pimn | 9/10 | 5591 days | 1% |
| Sibylle Locher | 9/10 | 5605 days | 1% |
| Monika Wenzel | 9/10 | 5605 days | 1% |
| BVanW | 9/10 | 5833 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Orewa Beach Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-3.79% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 59 days. However the Orewa Beach Holiday Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Orewa Beach Holiday Park experience has been adjusted for 200 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 197 | -3.73% |
| 198 | -3.75% |
| 199 | -3.77% |
| 200 | -3.79% |
| 201 | -3.81% |
| 202 | -3.83% |
| 203 | -3.85% |
| … | … |
Balancing Adjustment
2.90% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
83%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.