G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Orewa Beach Holiday Park.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Orewa Beach Holiday Park
Valid Reviews
75 Valid Reviews
The Orewa Beach Holiday Park experience has a total of 76 reviews. There are 75 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 75 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 15 |
|
20% |
| 9/10 | 27 |
|
36% |
| 8/10 | 17 |
|
23% |
| 7/10 | 8 |
|
11% |
| 6/10 | 3 |
|
4% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 2 |
|
3% |
| 2/10 | 0 |
|
0% |
| 1/10 | 3 |
|
4% |
81.60% Average
The raw data average (mean) for all the Orewa Beach Holiday Park valid reviews is 81.60% and is based on 75 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
34 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 75 valid reviews, the experience has 34 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 34 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 10 |
|
29% |
| 9/10 | 9 |
|
26% |
| 8/10 | 7 |
|
21% |
| 7/10 | 5 |
|
15% |
| 6/10 | 2 |
|
6% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 1 |
|
3% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
84.41% Average
The raw data average (mean) for all the Orewa Beach Holiday Park face-to-face reviews is 84.41% and is based on 34 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
84.10%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Sean | 10/10 | 142 days | 100% |
| Mike Fricker | 9/10 | 234 days | 97% |
| Mark | 9/10 | 295 days | 95% |
| Estefania | 1/10 | 355 days | 38% |
| Anne | 8/10 | 477 days | 86% |
| Fletch | 9/10 | 720 days | 71% |
| Encantador | 9/10 | 1481 days | 12% |
| John Cooper | 10/10 | 1877 days | 5% |
| dgee | 8/10 | 1908 days | 5% |
| Gaudenz Schnell | 9/10 | 2150 days | 4% |
| NM | 1/10 | 2150 days | 2% |
| Steve Hirst | 8/10 | 2212 days | 4% |
| ian kennedy | 9/10 | 2273 days | 4% |
| Inez Cavallaro | 10/10 | 2303 days | 4% |
| Mike Fricker | 9/10 | 2303 days | 4% |
| Ryan | 9/10 | 2365 days | 4% |
| Courtney Sharples | 9/10 | 2495 days | 4% |
| Amy Purling | 6/10 | 2641 days | 3% |
| Geoff Steele | 8/10 | 2668 days | 3% |
| Mark Johnston | 8/10 | 2982 days | 3% |
| Tim Burnett | 7/10 | 3031 days | 2% |
| Sian James | 7/10 | 3163 days | 2% |
| Jude and Chris | 9/10 | 3163 days | 2% |
| Eric Bellas | 8/10 | 3198 days | 2% |
| Bill Milburn | 9/10 | 3249 days | 2% |
| Sandy Stamp | 10/10 | 3250 days | 2% |
| Olaf | 3/10 | 3282 days | 1% |
| Victoria Byrnes | 9/10 | 3479 days | 2% |
| Alasdair Handley | 8/10 | 3583 days | 1% |
| Oliver Powles | 10/10 | 3681 days | 1% |
| Ron Clarke | 7/10 | 3734 days | 1% |
| Brita Topp | 9/10 | 3887 days | 1% |
| Pete | 9/10 | 3887 days | 1% |
| Mike Fricker | 9/10 | 3887 days | 1% |
| Florian Klein | 7/10 | 3900 days | 1% |
| Family Trip | 8/10 | 3948 days | 1% |
| Kristina | 8/10 | 3966 days | 1% |
| Chevy Levy | 1/10 | 3976 days | 0% |
| Angela Neville | 9/10 | 3984 days | 1% |
| Dave Horry | 9/10 | 4191 days | 0% |
| Samuel Fritscher | 9/10 | 4308 days | 0% |
| Emily Sweetman | 8/10 | 4313 days | 0% |
| Peter | 10/10 | 4396 days | 1% |
| Reinhard Stahl | 10/10 | 4408 days | 1% |
| Reinhard Stahl | 10/10 | 4408 days | 1% |
| Behrens | 10/10 | 4412 days | 1% |
| Julia Ramseier | 10/10 | 4415 days | 1% |
| memyselfandi | 8/10 | 4586 days | 1% |
| Campsalot | 10/10 | 4647 days | 1% |
| Peter Hart | 8/10 | 4675 days | 1% |
| Frans Roebroek | 9/10 | 4689 days | 1% |
| Gillian MacLaren | 6/10 | 4692 days | 1% |
| Sandy & Michaela | 10/10 | 4720 days | 1% |
| Peter, Noelle & Susanne | 10/10 | 4772 days | 1% |
| Bernhard & Brigitte Gosch | 8/10 | 4776 days | 1% |
| Oliver Graf | 10/10 | 4783 days | 1% |
| Binder | 7/10 | 5028 days | 1% |
| Michael Simmang | 8/10 | 5032 days | 1% |
| Tina Baun | 8/10 | 5036 days | 1% |
| Viola Rickert | 10/10 | 5046 days | 1% |
| Brian | 8/10 | 5047 days | 1% |
| Sanne | 6/10 | 5048 days | 1% |
| T Chapman | 7/10 | 5067 days | 1% |
| Bucher | 7/10 | 5158 days | 1% |
| Andrew Hammond | 9/10 | 5195 days | 1% |
| Gerdes | 8/10 | 5406 days | 1% |
| Daniel Goldsbrough | 7/10 | 5410 days | 1% |
| Luisa | 9/10 | 5419 days | 1% |
| Robertson | 9/10 | 5419 days | 1% |
| wannab | 9/10 | 5437 days | 1% |
| mikeel | 3/10 | 5483 days | 0% |
| pimn | 9/10 | 5493 days | 1% |
| Sibylle Locher | 9/10 | 5507 days | 1% |
| Monika Wenzel | 9/10 | 5507 days | 1% |
| BVanW | 9/10 | 5735 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Orewa Beach Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-2.68% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 41 days. However the Orewa Beach Holiday Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Orewa Beach Holiday Park experience has been adjusted for 133 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 130 | -2.62% |
| 131 | -2.64% |
| 132 | -2.66% |
| 133 | -2.68% |
| 134 | -2.70% |
| 135 | -2.72% |
| 136 | -2.74% |
| … | … |
Balancing Adjustment
2.62% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
84%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.