Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Orewa Beach Holiday Park.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
75 Valid Reviews
The Orewa Beach Holiday Park experience has a total of 77 reviews. There are 75 valid reviews that are included when calculating the ranking score and 2 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 75 valid reviews:
Rating | Count | Percentage | |
---|---|---|---|
10/10 | 15 |
|
20% |
9/10 | 27 |
|
36% |
8/10 | 17 |
|
23% |
7/10 | 8 |
|
11% |
6/10 | 3 |
|
4% |
5/10 | 0 |
|
0% |
4/10 | 0 |
|
0% |
3/10 | 2 |
|
3% |
2/10 | 0 |
|
0% |
1/10 | 3 |
|
4% |
81.60% Average
The raw data average (mean) for all the Orewa Beach Holiday Park valid reviews is 81.60% and is based on 75 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
34 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 75 valid reviews, the experience has 34 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 34 face-to-face reviews:
Rating | Count | Percentage | |
---|---|---|---|
10/10 | 10 |
|
29% |
9/10 | 9 |
|
26% |
8/10 | 7 |
|
21% |
7/10 | 5 |
|
15% |
6/10 | 2 |
|
6% |
5/10 | 0 |
|
0% |
4/10 | 0 |
|
0% |
3/10 | 1 |
|
3% |
2/10 | 0 |
|
0% |
1/10 | 0 |
|
0% |
84.41% Average
The raw data average (mean) for all the Orewa Beach Holiday Park face-to-face reviews is 84.41% and is based on 34 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
84.13%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
Reviewer | Rating | Age | Relative Weight |
---|---|---|---|
Sean | 10/10 | 207 days | 100% |
Mike Fricker | 9/10 | 299 days | 96% |
Mark | 9/10 | 360 days | 94% |
Estefania | 1/10 | 420 days | 37% |
Anne | 8/10 | 542 days | 84% |
Fletch | 9/10 | 785 days | 66% |
Encantador | 9/10 | 1546 days | 10% |
John Cooper | 10/10 | 1942 days | 5% |
dgee | 8/10 | 1973 days | 5% |
Gaudenz Schnell | 9/10 | 2215 days | 4% |
NM | 1/10 | 2215 days | 2% |
Steve Hirst | 8/10 | 2277 days | 4% |
ian kennedy | 9/10 | 2338 days | 4% |
Inez Cavallaro | 10/10 | 2368 days | 4% |
Mike Fricker | 9/10 | 2368 days | 4% |
Ryan | 9/10 | 2430 days | 4% |
Courtney Sharples | 9/10 | 2560 days | 4% |
Amy Purling | 6/10 | 2706 days | 3% |
Geoff Steele | 8/10 | 2733 days | 3% |
Mark Johnston | 8/10 | 3047 days | 3% |
Tim Burnett | 7/10 | 3096 days | 2% |
Sian James | 7/10 | 3228 days | 2% |
Jude and Chris | 9/10 | 3228 days | 2% |
Eric Bellas | 8/10 | 3263 days | 2% |
Bill Milburn | 9/10 | 3314 days | 2% |
Sandy Stamp | 10/10 | 3315 days | 2% |
Olaf | 3/10 | 3347 days | 1% |
Victoria Byrnes | 9/10 | 3544 days | 2% |
Alasdair Handley | 8/10 | 3648 days | 1% |
Oliver Powles | 10/10 | 3746 days | 1% |
Ron Clarke | 7/10 | 3799 days | 1% |
Brita Topp | 9/10 | 3952 days | 1% |
Pete | 9/10 | 3952 days | 1% |
Mike Fricker | 9/10 | 3952 days | 1% |
Florian Klein | 7/10 | 3965 days | 1% |
Family Trip | 8/10 | 4013 days | 1% |
Kristina | 8/10 | 4031 days | 1% |
Chevy Levy | 1/10 | 4041 days | 0% |
Angela Neville | 9/10 | 4049 days | 1% |
Dave Horry | 9/10 | 4256 days | 0% |
Samuel Fritscher | 9/10 | 4373 days | 0% |
Emily Sweetman | 8/10 | 4378 days | 0% |
Peter | 10/10 | 4461 days | 1% |
Reinhard Stahl | 10/10 | 4473 days | 1% |
Reinhard Stahl | 10/10 | 4473 days | 1% |
Behrens | 10/10 | 4477 days | 1% |
Julia Ramseier | 10/10 | 4480 days | 1% |
memyselfandi | 8/10 | 4651 days | 1% |
Campsalot | 10/10 | 4712 days | 1% |
Peter Hart | 8/10 | 4740 days | 1% |
Frans Roebroek | 9/10 | 4754 days | 1% |
Gillian MacLaren | 6/10 | 4757 days | 1% |
Sandy & Michaela | 10/10 | 4785 days | 1% |
Peter, Noelle & Susanne | 10/10 | 4837 days | 1% |
Bernhard & Brigitte Gosch | 8/10 | 4841 days | 1% |
Oliver Graf | 10/10 | 4848 days | 1% |
Binder | 7/10 | 5093 days | 1% |
Michael Simmang | 8/10 | 5097 days | 1% |
Tina Baun | 8/10 | 5101 days | 1% |
Viola Rickert | 10/10 | 5111 days | 1% |
Brian | 8/10 | 5112 days | 1% |
Sanne | 6/10 | 5113 days | 1% |
T Chapman | 7/10 | 5132 days | 1% |
Bucher | 7/10 | 5223 days | 1% |
Andrew Hammond | 9/10 | 5260 days | 1% |
Gerdes | 8/10 | 5471 days | 1% |
Daniel Goldsbrough | 7/10 | 5475 days | 1% |
Luisa | 9/10 | 5484 days | 1% |
Robertson | 9/10 | 5484 days | 1% |
wannab | 9/10 | 5502 days | 1% |
mikeel | 3/10 | 5548 days | 1% |
pimn | 9/10 | 5558 days | 1% |
Sibylle Locher | 9/10 | 5572 days | 1% |
Monika Wenzel | 9/10 | 5572 days | 1% |
BVanW | 9/10 | 5800 days | 1% |
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Orewa Beach Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.
-4.09% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 54 days. However the Orewa Beach Holiday Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Orewa Beach Holiday Park experience has been adjusted for 198 days. Adjustments are according to the following table.
Days | Adjustment |
---|---|
… | … |
195 | -4.03% |
196 | -4.05% |
197 | -4.07% |
198 | -4.09% |
199 | -4.11% |
200 | -4.13% |
201 | -4.15% |
… | … |
2.98% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
83%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.