Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Wagener Holiday Park.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Wagener Holiday Park
Valid Reviews
85 Valid Reviews
The Wagener Holiday Park experience has a total of 89 reviews. There are 85 valid reviews that are included when calculating the ranking score and 4 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 85 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 35 |
|
41% |
| 9/10 | 21 |
|
25% |
| 8/10 | 7 |
|
8% |
| 7/10 | 3 |
|
4% |
| 6/10 | 5 |
|
6% |
| 5/10 | 4 |
|
5% |
| 4/10 | 3 |
|
4% |
| 3/10 | 4 |
|
5% |
| 2/10 | 2 |
|
2% |
| 1/10 | 1 |
|
1% |
81.76% Average
The raw data average (mean) for all the Wagener Holiday Park valid reviews is 81.76% and is based on 85 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
5 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 85 valid reviews, the experience has 5 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 5 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 0 |
|
0% |
| 9/10 | 3 |
|
60% |
| 8/10 | 0 |
|
0% |
| 7/10 | 0 |
|
0% |
| 6/10 | 1 |
|
20% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 1 |
|
20% |
| 1/10 | 0 |
|
0% |
70.00% Average
The raw data average (mean) for all the Wagener Holiday Park face-to-face reviews is 70.00% and is based on 5 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
84.38%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Shaun | 7/10 | 268 days | 94% |
| Jackson | 10/10 | 297 days | 100% |
| Larayne | 10/10 | 450 days | 93% |
| Dan | 6/10 | 907 days | 48% |
| Rens | 4/10 | 1150 days | 21% |
| Harriet | 10/10 | 1272 days | 24% |
| NelsonBZ | 10/10 | 1364 days | 18% |
| Alydia | 9/10 | 1423 days | 15% |
| Josh | 8/10 | 1423 days | 15% |
| Linda | 8/10 | 1576 days | 9% |
| Rachel | 8/10 | 1607 days | 8% |
| Paul Smith | 3/10 | 2154 days | 2% |
| Ricardo Teeuwen | 6/10 | 2215 days | 4% |
| Fabian | 9/10 | 2215 days | 4% |
| The Flip Flop Family | 10/10 | 2276 days | 4% |
| Linda mclean | 8/10 | 2368 days | 4% |
| Fifi and Jay | 3/10 | 2738 days | 2% |
| Geoffrey McCall | 4/10 | 2916 days | 2% |
| Tim Holmes | 7/10 | 3047 days | 2% |
| Ann-Catherine Deblon | 5/10 | 3186 days | 2% |
| Hana Rachfalik | 9/10 | 3268 days | 2% |
| Jule & Thomas aus Hamburg Elternzeit 2015 | 4/10 | 3371 days | 1% |
| David Oster | 8/10 | 3569 days | 2% |
| Gianpiero Rodari | 10/10 | 3675 days | 1% |
| coralie gordon | 10/10 | 3767 days | 1% |
| chris young | 10/10 | 3829 days | 1% |
| Family Trip | 6/10 | 3921 days | 1% |
| Mel | 5/10 | 3980 days | 1% |
| happycamper13 | 2/10 | 3980 days | 0% |
| karuhi | 3/10 | 3980 days | 0% |
| Tanya | 1/10 | 3980 days | 0% |
| Claire Blankenbyl | 9/10 | 4011 days | 1% |
| dorothy holder | 10/10 | 4011 days | 1% |
| Sabine | 9/10 | 4041 days | 1% |
| Lindsay Berquist | 5/10 | 4225 days | 0% |
| Steen Rausmussen | 9/10 | 4284 days | 0% |
| K & F | 6/10 | 4286 days | 0% |
| Mark Hailwood | 10/10 | 4286 days | 0% |
| Regan Fairley | 7/10 | 4314 days | 0% |
| wenz40 | 9/10 | 4345 days | 0% |
| Penny Gooch | 8/10 | 4345 days | 0% |
| Mike Hutcheson | 9/10 | 4345 days | 0% |
| TonyRel | 9/10 | 4406 days | 1% |
| Jenben | 5/10 | 4406 days | 1% |
| travelling_irwins | 10/10 | 4437 days | 1% |
| juliejonesgreen | 9/10 | 4467 days | 1% |
| lalaishu | 10/10 | 4590 days | 1% |
| Mike Breele | 9/10 | 4651 days | 1% |
| screrar | 10/10 | 4711 days | 1% |
| kelvinize | 9/10 | 4711 days | 1% |
| stevemurray | 8/10 | 4711 days | 1% |
| flyingfifteen | 10/10 | 4711 days | 1% |
| happycamper1 | 10/10 | 4711 days | 1% |
| stephen | 10/10 | 4742 days | 1% |
| Budgiebar | 10/10 | 4742 days | 1% |
| love_travelling | 10/10 | 4772 days | 1% |
| roli214 | 10/10 | 4772 days | 1% |
| P Stanton | 2/10 | 4959 days | 0% |
| Marlene Schieder | 9/10 | 4988 days | 1% |
| kiwianna | 9/10 | 5076 days | 1% |
| GrahamS | 9/10 | 5076 days | 1% |
| JanineNZ | 9/10 | 5076 days | 1% |
| haze | 9/10 | 5076 days | 1% |
| luisperez | 10/10 | 5076 days | 1% |
| Belsie | 10/10 | 5076 days | 1% |
| GrantW | 3/10 | 5107 days | 1% |
| JulieLW | 10/10 | 5107 days | 1% |
| Lissa13 | 9/10 | 5351 days | 1% |
| Alain Deslandres | 6/10 | 5423 days | 0% |
| wintersb | 9/10 | 5435 days | 1% |
| Georgina Covich | 9/10 | 5441 days | 1% |
| Jeremy Hope | 10/10 | 5441 days | 1% |
| BrittanyCozens | 10/10 | 5441 days | 1% |
| amynightingale | 10/10 | 5441 days | 1% |
| jenna | 10/10 | 5441 days | 1% |
| alyssak | 10/10 | 5441 days | 1% |
| Emma Farmer | 10/10 | 5441 days | 1% |
| Tuatua 2IC | 10/10 | 5441 days | 1% |
| bill | 9/10 | 5441 days | 1% |
| JillK | 10/10 | 5441 days | 1% |
| rose howcroft | 10/10 | 5441 days | 1% |
| aoteaviking | 10/10 | 5441 days | 1% |
| Dawn Campbell | 10/10 | 5441 days | 1% |
| cjhardy | 10/10 | 5441 days | 1% |
| Angela Taylor | 10/10 | 6902 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Wagener Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-4.06% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 43 days. However the Wagener Holiday Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Wagener Holiday Park experience has been adjusted for 200 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 197 | -4.00% |
| 198 | -4.02% |
| 199 | -4.04% |
| 200 | -4.06% |
| 201 | -4.08% |
| 202 | -4.10% |
| 203 | -4.12% |
| … | … |
Balancing Adjustment
2.91% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
83%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.