Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Paihia TOP 10 Holiday Park.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

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Cymen Crick

Rankers Owner

Paihia TOP 10 Holiday Park

Valid Reviews

97 Valid Reviews

The Paihia TOP 10 Holiday Park experience has a total of 97 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 97 valid reviews:

Rating Count Percentage
10/10 29
30%
9/10 29
30%
8/10 22
23%
7/10 13
13%
6/10 1
1%
5/10 2
2%
4/10 0
0%
3/10 0
0%
2/10 1
1%
1/10 0
0%

86.19% Average

The raw data average (mean) for all the Paihia TOP 10 Holiday Park valid reviews is 86.19% and is based on 97 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

30 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 97 valid reviews, the experience has 30 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 30 face-to-face reviews:

Rating Count Percentage
10/10 9
30%
9/10 7
23%
8/10 9
30%
7/10 5
17%
6/10 0
0%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

86.67% Average

The raw data average (mean) for all the Paihia TOP 10 Holiday Park face-to-face reviews is 86.67% and is based on 30 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

88.62%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Len Cons 7/10 325 days 94%
Caron 10/10 356 days 100%
Virginie 7/10 385 days 92%
Mikael Warner 9/10 416 days 96%
Rian Caccianiga 7/10 477 days 87%
Kelly 9/10 508 days 91%
Giani 10/10 538 days 90%
Ben 10/10 691 days 78%
Mickey Smillie 9/10 750 days 72%
Charles Vaughan 10/10 873 days 61%
Fernando 10/10 934 days 54%
Lunar Orbit 9/10 1115 days 36%
Anna Swain 10/10 1299 days 22%
Jenna 10/10 1330 days 20%
Dan 10/10 1330 days 20%
Marg Dale 7/10 1330 days 19%
Kerry 10/10 1421 days 15%
Chris Harding 9/10 1452 days 14%
Maree 9/10 1725 days 6%
Ian & Wendy 10/10 1817 days 5%
Alex Tikonoff 9/10 1877 days 5%
Ancient Uncle 6/10 1969 days 4%
D and I singh 10/10 2061 days 5%
Kate 10/10 2122 days 5%
Tam 5/10 2183 days 3%
Snips 9/10 2273 days 4%
Regina 8/10 2273 days 4%
Keilani 10/10 2334 days 4%
ian kennedy 9/10 2334 days 4%
Daphne H 9/10 2364 days 4%
Caity 10/10 2456 days 4%
Juliane 8/10 2487 days 4%
Emma Medina 10/10 2573 days 4%
Jim Bass 9/10 2576 days 4%
Joe Trigg 9/10 2662 days 4%
Paul Smith 7/10 2941 days 3%
James Braithwaite 9/10 2948 days 3%
Saskia Ruttor 9/10 3032 days 3%
Mark Johnston 9/10 3043 days 3%
Stephanie Oliver 7/10 3142 days 2%
Jude and Chris 10/10 3224 days 2%
Justyna Blajerska 5/10 3254 days 2%
Sharon 9/10 3259 days 2%
Casa Tone 9/10 3264 days 2%
Julia Clearwater 10/10 3321 days 2%
Heather Peart 10/10 3338 days 2%
Sally Young 10/10 3369 days 2%
Norbert Dekker Kleijn 8/10 3399 days 2%
Denelle Coutts 10/10 3449 days 2%
Jule & Thomas aus Hamburg Elternzeit 2015 8/10 3460 days 2%
J V Henare 7/10 3549 days 2%
Gregory Agnoux 9/10 3581 days 2%
Matt Betts 8/10 3588 days 2%
Colin Petherbridge 8/10 3639 days 1%
Dani Bummler 2/10 3696 days 1%
Mike Fricker 8/10 3948 days 1%
Dusty Miller 9/10 3978 days 1%
Simon Mehlmann 9/10 3986 days 1%
Andrew Luke 9/10 4023 days 1%
Jade Fleming 7/10 4129 days 0%
David Wood 9/10 4160 days 0%
Shantell Hunter 8/10 4252 days 0%
Eddie 8/10 4343 days 0%
Schuster 10/10 4387 days 1%
Steven Wood 8/10 4433 days 1%
Hans 10/10 4454 days 1%
Claudia Mueller 9/10 4469 days 1%
Lotte Uneken 10/10 4476 days 1%
Helmut Schmid 7/10 4733 days 1%
Hanna_Malte 9/10 4739 days 1%
Romla 7/10 4746 days 1%
Ronald Veldman 7/10 4746 days 1%
Susie Christensen 9/10 4754 days 1%
Ralph & Marloes Meyers 8/10 5073 days 1%
Chris Ashton 8/10 5099 days 1%
Roman & Esther 10/10 5102 days 1%
Shirley 9/10 5103 days 1%
Berger 8/10 5109 days 1%
Chris White 7/10 5112 days 1%
Peter & Margo Boullin 10/10 5113 days 1%
Bolt 8/10 5124 days 1%
Simon Vallis 9/10 5124 days 1%
Andrew Hammond 8/10 5256 days 1%
nosey 8/10 5256 days 1%
Bob Lenihan 10/10 5456 days 1%
Alan & Lorna 8/10 5463 days 1%
John N 8/10 5464 days 1%
Ivo Braakhuis 8/10 5478 days 1%
Regina Giger 10/10 5495 days 1%
Nick 8/10 5497 days 1%
Taya Cross 9/10 5498 days 1%
EA Anders 9/10 5515 days 1%
Werner Swiss 10/10 5520 days 1%
Dawn Campbell 8/10 5529 days 1%
deanlaw 10/10 5543 days 1%
dirkdev 8/10 5564 days 1%
Ulyate 7/10 5571 days 1%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Paihia TOP 10 Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-4.14% Adjustment

There may be an adjustment if this experience hasn't received any reviews within the last 53 days. However the Paihia TOP 10 Holiday Park experience does not meet the criteria for any adjustment.

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.

The Paihia TOP 10 Holiday Park experience has been adjusted for 200 days. Adjustments are according to the following table.

Days Adjustment
197 -4.08%
198 -4.10%
199 -4.12%
200 -4.14%
201 -4.16%
202 -4.19%
203 -4.21%

Balancing Adjustment

1.93% Adjustment

Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.

You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.

We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.

Final Ranking Score

86%

The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.