Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Interislander Ferry.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
346 Valid Reviews
The Interislander Ferry experience has a total of 356 reviews. There are 346 valid reviews that are included when calculating the ranking score and 10 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 346 valid reviews:
Rating | Count | Percentage | |
---|---|---|---|
10/10 | 40 |
|
12% |
9/10 | 79 |
|
23% |
8/10 | 103 |
|
30% |
7/10 | 62 |
|
18% |
6/10 | 29 |
|
8% |
5/10 | 16 |
|
5% |
4/10 | 7 |
|
2% |
3/10 | 5 |
|
1% |
2/10 | 2 |
|
1% |
1/10 | 3 |
|
1% |
77.25% Average
The raw data average (mean) for all the Interislander Ferry valid reviews is 77.25% and is based on 346 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
309 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 346 valid reviews, the experience has 309 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 309 face-to-face reviews:
Rating | Count | Percentage | |
---|---|---|---|
10/10 | 30 |
|
10% |
9/10 | 70 |
|
23% |
8/10 | 98 |
|
32% |
7/10 | 58 |
|
19% |
6/10 | 25 |
|
8% |
5/10 | 15 |
|
5% |
4/10 | 6 |
|
2% |
3/10 | 4 |
|
1% |
2/10 | 2 |
|
1% |
1/10 | 1 |
|
0% |
77.22% Average
The raw data average (mean) for all the Interislander Ferry face-to-face reviews is 77.22% and is based on 309 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
72.17%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
Reviewer | Rating | Age | Relative Weight |
---|---|---|---|
Pauline | 6/10 | 137 days | 100% |
Megan | 5/10 | 289 days | 85% |
Marjolaine Loitz | 4/10 | 319 days | 72% |
Keli Knox | 10/10 | 654 days | 89% |
Yar | 1/10 | 868 days | 27% |
Pinocity | 6/10 | 1233 days | 25% |
Helen Russell | 10/10 | 1414 days | 17% |
NewZealander | 10/10 | 1688 days | 7% |
Tommy Pickett | 9/10 | 2511 days | 4% |
Tom Bennett | 8/10 | 2515 days | 4% |
Jeny Smolders | 9/10 | 2517 days | 4% |
Gregg Wagstaff | 7/10 | 2742 days | 3% |
Lianne Ijlst | 8/10 | 2770 days | 4% |
Samantha and Neis | 8/10 | 2771 days | 4% |
Brandon Cassidy | 7/10 | 2787 days | 3% |
Vic Baughen | 9/10 | 2789 days | 4% |
Anders Frank | 7/10 | 2793 days | 3% |
Dina Schurer | 8/10 | 2794 days | 3% |
Kim Youngsub | 9/10 | 2795 days | 4% |
DEBBIE LAMBERT | 10/10 | 2799 days | 4% |
Gary Williams | 8/10 | 2799 days | 3% |
Kimberley Gardien | 8/10 | 2806 days | 3% |
Antoine | 9/10 | 2827 days | 3% |
Judit Van lanen | 9/10 | 2832 days | 3% |
Bjorn Nielsen | 8/10 | 2834 days | 3% |
Joel Virtanen | 9/10 | 2836 days | 3% |
Corbin Hure | 7/10 | 2836 days | 3% |
Ron | 6/10 | 2839 days | 3% |
Thomas Simeon | 8/10 | 2839 days | 3% |
Suzannah Hill | 8/10 | 2840 days | 3% |
Kallan Mrozek | 9/10 | 2841 days | 3% |
Kees Mol | 9/10 | 2845 days | 3% |
Kristal Lavender | 10/10 | 2845 days | 3% |
Bastian Bley | 9/10 | 2846 days | 3% |
Jasmine Rogers | 3/10 | 2847 days | 2% |
Louis Nilsson | 8/10 | 2851 days | 3% |
Tim | 7/10 | 2851 days | 3% |
Jendrik | 6/10 | 2851 days | 3% |
Katharina | 7/10 | 2852 days | 3% |
Chris Valchero | 9/10 | 2855 days | 3% |
Rulp Niet | 8/10 | 2857 days | 3% |
Soeren Buchheister | 9/10 | 2858 days | 3% |
Chas Bronson | 8/10 | 2858 days | 3% |
Jakob Lovdahl | 9/10 | 2860 days | 3% |
Alexandra Schmidt | 10/10 | 2870 days | 3% |
Jade Williams | 10/10 | 2871 days | 3% |
Sam Staines | 10/10 | 2872 days | 3% |
Nickolas Jonkergouw | 7/10 | 2876 days | 3% |
Kirsty Smith | 10/10 | 2876 days | 3% |
Eva Hesse | 10/10 | 2891 days | 3% |
celine gries | 8/10 | 2891 days | 3% |
tinagermany111 | 8/10 | 2906 days | 3% |
Cassandra Geyer | 8/10 | 3090 days | 3% |
Olivier Reculeau | 8/10 | 3091 days | 3% |
Thomas Michel | 5/10 | 3092 days | 2% |
Lisa Haedrich | 5/10 | 3096 days | 2% |
Nadja Guiliani | 8/10 | 3100 days | 3% |
Elbrich | 8/10 | 3100 days | 3% |
Jamie Serieux | 7/10 | 3103 days | 3% |
Adele Jacques | 9/10 | 3104 days | 3% |
Daniel Weber | 6/10 | 3106 days | 2% |
Emily Noyd | 8/10 | 3108 days | 3% |
Aparna Gula | 10/10 | 3109 days | 3% |
Sebastiaan | 7/10 | 3111 days | 3% |
Andre | 9/10 | 3112 days | 3% |
Benedikt Hang | 7/10 | 3113 days | 3% |
Yannick | 8/10 | 3113 days | 3% |
S Black | 9/10 | 3114 days | 3% |
Paul Larauze | 6/10 | 3117 days | 2% |
Florence | 6/10 | 3118 days | 2% |
Sarah Kovacs | 8/10 | 3119 days | 3% |
Frenziska Schmid | 7/10 | 3121 days | 3% |
Maud Livolsi | 7/10 | 3128 days | 3% |
Lewis Whittle | 6/10 | 3130 days | 2% |
Lukas Seager | 6/10 | 3130 days | 2% |
Andrea Tabaka | 8/10 | 3137 days | 3% |
Tina Rust | 8/10 | 3139 days | 3% |
Joel Papak | 8/10 | 3141 days | 3% |
Clemence and Pedro | 9/10 | 3142 days | 3% |
Doms Wahlelr | 9/10 | 3144 days | 3% |
Josef Biller | 8/10 | 3144 days | 3% |
Justine Hoffmann | 8/10 | 3145 days | 3% |
Friederike East | 7/10 | 3145 days | 3% |
Mark White | 10/10 | 3146 days | 3% |
Briony | 8/10 | 3149 days | 3% |
Gabriel Siibers | 8/10 | 3149 days | 3% |
Henry Wichler | 8/10 | 3150 days | 3% |
Kyle Johnson | 9/10 | 3152 days | 3% |
Niels Wezenberg | 7/10 | 3153 days | 3% |
John Hamilton | 9/10 | 3153 days | 3% |
Brianna Burd | 9/10 | 3153 days | 3% |
Jessica Ruhland | 8/10 | 3154 days | 3% |
Stula Vladimir | 10/10 | 3155 days | 3% |
Cosmo Hartuna | 7/10 | 3157 days | 3% |
Roland Fischer | 6/10 | 3157 days | 2% |
Ross Holmes | 9/10 | 3158 days | 3% |
Tilman | 9/10 | 3160 days | 3% |
Petru | 7/10 | 3161 days | 3% |
Fero Saarinen | 6/10 | 3162 days | 2% |
Lauren Thompson | 8/10 | 3164 days | 3% |
Meilin | 8/10 | 3167 days | 3% |
Jonas Hoerning | 10/10 | 3171 days | 3% |
Vanesha Patel | 6/10 | 3172 days | 2% |
Mauricio Daniele | 9/10 | 3172 days | 3% |
Sara and Antoine | 8/10 | 3174 days | 3% |
Clare Pickford | 6/10 | 3174 days | 2% |
Daniel Hill | 10/10 | 3175 days | 3% |
Moritz Braun | 7/10 | 3191 days | 2% |
Grischa Rodust | 8/10 | 3198 days | 3% |
Chalie Dotesek | 9/10 | 3199 days | 3% |
Julien Lafeville | 7/10 | 3203 days | 2% |
Julia Huesam | 8/10 | 3203 days | 3% |
Alexandre | 9/10 | 3207 days | 3% |
Kev Zarka | 6/10 | 3208 days | 2% |
Markus Wabing | 8/10 | 3211 days | 3% |
Gessica | 6/10 | 3244 days | 2% |
Simon Quass | 9/10 | 3248 days | 2% |
Barthelemy | 7/10 | 3477 days | 2% |
Brita Topp | 10/10 | 3820 days | 1% |
Laim Thompson | 8/10 | 3820 days | 1% |
Adriana | 10/10 | 3828 days | 1% |
Pavel Jarolimek | 5/10 | 3828 days | 1% |
Leonie Moeller | 6/10 | 3829 days | 1% |
Doreen Gendel | 8/10 | 3830 days | 1% |
Carla Oyarzun | 3/10 | 3833 days | 1% |
Paolo Cases | 3/10 | 3833 days | 1% |
Wolfgang and Christine | 8/10 | 3838 days | 1% |
Helen | 8/10 | 3851 days | 1% |
Olivier Carval | 9/10 | 3853 days | 1% |
Hirsch Svenja | 9/10 | 3854 days | 1% |
Mahr Svenja | 8/10 | 3854 days | 1% |
Anna Guzewiez | 9/10 | 3870 days | 1% |
Pier Durand | 8/10 | 3874 days | 1% |
Serena Poggioli | 9/10 | 3874 days | 1% |
Wayne Schist | 7/10 | 3874 days | 1% |
Margreth Lydie | 5/10 | 3882 days | 1% |
Laura Pleumeekers | 7/10 | 3896 days | 1% |
David Brooks | 10/10 | 3899 days | 1% |
Adrien Godeloup | 9/10 | 3908 days | 1% |
Bet Dreno | 8/10 | 3909 days | 1% |
Joachim | 1/10 | 3910 days | 0% |
Pioter Jurkowski | 7/10 | 3910 days | 1% |
Thomas Roche | 9/10 | 3912 days | 1% |
Brian | 9/10 | 3971 days | 1% |
hendrik king | 9/10 | 4094 days | 1% |
Kiki Wykstra | 5/10 | 4204 days | 0% |
Galen Licht | 4/10 | 4204 days | 0% |
Yu-Ti Chu | 7/10 | 4207 days | 0% |
Ton Martens | 7/10 | 4207 days | 0% |
Joshua Perry | 8/10 | 4212 days | 0% |
Molly Ladd | 8/10 | 4212 days | 0% |
Michael Nolan | 9/10 | 4216 days | 0% |
Julian Roots | 9/10 | 4216 days | 0% |
Florent Corino | 9/10 | 4220 days | 0% |
Amiot Cyriane | 7/10 | 4220 days | 0% |
Annika | 7/10 | 4220 days | 0% |
Jonas Herrmann | 7/10 | 4220 days | 0% |
Matthieu Daveou | 8/10 | 4220 days | 0% |
Julien Panossian | 6/10 | 4220 days | 0% |
Raoul Montestruer | 5/10 | 4220 days | 0% |
Alessa Ndra | 8/10 | 4226 days | 0% |
Bjorn Hedmark | 5/10 | 4227 days | 0% |
Evyatar Tulipman | 7/10 | 4229 days | 0% |
S Curry | 10/10 | 4244 days | 0% |
Ingrid | 9/10 | 4288 days | 0% |
Reinier Timmer | 7/10 | 4288 days | 0% |
Moorman | 8/10 | 4297 days | 0% |
Stefan Roth | 9/10 | 4322 days | 0% |
David | 9/10 | 4336 days | 0% |
kevindang | 10/10 | 4489 days | 1% |
Ruben Kunze | 4/10 | 4571 days | 1% |
Sebastian Hol | 9/10 | 4577 days | 1% |
Dick Stewart | 8/10 | 4586 days | 1% |
David Beaumont | 9/10 | 4593 days | 1% |
Beyeler | 10/10 | 4598 days | 1% |
Nikita Sue | 9/10 | 4603 days | 1% |
Schweiger | 10/10 | 4605 days | 1% |
Jan & Marian | 10/10 | 4684 days | 1% |
Konny | 9/10 | 4688 days | 1% |
Waldemar Schuler | 8/10 | 4688 days | 1% |
jule | 3/10 | 4702 days | 1% |
Jack Potman | 8/10 | 4904 days | 1% |
Jon_and_Family | 9/10 | 4916 days | 1% |
Walker | 9/10 | 4919 days | 1% |
Andreas Blessing | 10/10 | 4927 days | 1% |
Gema | 7/10 | 4930 days | 1% |
Avry Fabrice | 6/10 | 4935 days | 1% |
Diane Johnston | 9/10 | 4940 days | 1% |
Javier Munoz | 8/10 | 4940 days | 1% |
Ben Akin-Smith | 8/10 | 4941 days | 1% |
K Wallis | 9/10 | 4946 days | 1% |
khs | 9/10 | 4947 days | 1% |
Emma Ducat | 9/10 | 4947 days | 1% |
Mr and Mrs Lambert | 8/10 | 4954 days | 1% |
Andrew Koster | 7/10 | 4960 days | 1% |
Bakker | 8/10 | 4960 days | 1% |
Kimberly St Louis | 8/10 | 4961 days | 1% |
Roel Wesstra | 8/10 | 4967 days | 1% |
Seifert | 10/10 | 4967 days | 1% |
Derek Woodward | 9/10 | 4969 days | 1% |
Fabi & Sabi | 8/10 | 4970 days | 1% |
Rosey834 | 8/10 | 5037 days | 1% |
Pete & Chris | 10/10 | 5237 days | 1% |
Tony Masters | 9/10 | 5300 days | 1% |
Hershell | 8/10 | 5304 days | 1% |
Mike Robinson | 9/10 | 5305 days | 1% |
Brent S | 2/10 | 5306 days | 0% |
Zara Leyden | 9/10 | 5314 days | 1% |
Judith | 7/10 | 5318 days | 1% |
anon | 8/10 | 5319 days | 1% |
Pierre Pilon | 8/10 | 5320 days | 1% |
Jenny Omb | 1/10 | 5325 days | 0% |
Frei Urs | 6/10 | 5326 days | 1% |
Bryan Keddie | 9/10 | 5336 days | 1% |
Leanne Rogan | 5/10 | 5336 days | 1% |
Joanne Clarke | 8/10 | 5340 days | 1% |
Wolfgang G | 9/10 | 5346 days | 1% |
Thomas Signes | 7/10 | 5367 days | 1% |
menzel | 10/10 | 5385 days | 1% |
graemeh1 | 9/10 | 5386 days | 1% |
klinger | 10/10 | 5386 days | 1% |
gereldineb | 8/10 | 5396 days | 1% |
jennyb | 9/10 | 5400 days | 1% |
Frank de Voogd | 8/10 | 5406 days | 1% |
Jean Paul Mesnage | 9/10 | 5412 days | 1% |
Hansjoerg Ehrmann | 5/10 | 5413 days | 1% |
Daniel Alonso | 9/10 | 5414 days | 1% |
Nigel Petrie | 9/10 | 5425 days | 1% |
Tracy & Peter Cassidy | 8/10 | 5441 days | 1% |
miniappleses | 8/10 | 5463 days | 1% |
Josie Boyle | 7/10 | 5574 days | 1% |
JanneP | 9/10 | 5644 days | 1% |
Mikey | 9/10 | 5651 days | 1% |
SablotniD | 7/10 | 5656 days | 1% |
WiebkeS | 9/10 | 5662 days | 1% |
Tanya | 5/10 | 5664 days | 1% |
Jan | 6/10 | 5664 days | 1% |
Viola | 8/10 | 5666 days | 1% |
RowanL | 7/10 | 5666 days | 1% |
VickiEngland | 8/10 | 5674 days | 1% |
TomC1 | 8/10 | 5679 days | 1% |
AndyK | 9/10 | 5679 days | 1% |
TatiamT | 9/10 | 5679 days | 1% |
GillianK | 8/10 | 5681 days | 1% |
EelcoK | 9/10 | 5681 days | 1% |
Michael | 9/10 | 5686 days | 1% |
soccaplaya14 | 10/10 | 5686 days | 1% |
Eugene | 7/10 | 5688 days | 1% |
John | 6/10 | 5690 days | 1% |
Tony | 8/10 | 5695 days | 1% |
Middleton | 4/10 | 5696 days | 1% |
Elise | 8/10 | 5697 days | 1% |
Marie | 8/10 | 5697 days | 1% |
ThomasS1 | 10/10 | 5701 days | 1% |
RasmusB | 4/10 | 5703 days | 1% |
Simon | 8/10 | 5708 days | 1% |
Phil&Joe | 10/10 | 5711 days | 1% |
Marcus | 7/10 | 5711 days | 1% |
Andre | 7/10 | 5712 days | 1% |
Iris | 9/10 | 5714 days | 1% |
Carla | 7/10 | 5715 days | 1% |
Sandra | 8/10 | 5719 days | 1% |
Schaffluber | 10/10 | 5720 days | 1% |
Hayley | 5/10 | 5720 days | 1% |
Con | 2/10 | 5765 days | 0% |
felix | 7/10 | 5766 days | 1% |
melissa | 10/10 | 5772 days | 1% |
John B | 5/10 | 5774 days | 1% |
Gemma | 7/10 | 5813 days | 1% |
Henry | 7/10 | 5814 days | 1% |
Antonella | 10/10 | 5821 days | 1% |
Michelle | 8/10 | 5821 days | 1% |
Laura | 7/10 | 5830 days | 1% |
Sarah | 8/10 | 5844 days | 1% |
Katerina | 7/10 | 5865 days | 1% |
Erin | 3/10 | 5865 days | 1% |
Mike Knight | 9/10 | 5886 days | 1% |
Bronagh Mcartan | 8/10 | 5895 days | 1% |
Dave | 8/10 | 5906 days | 1% |
fgregory | 10/10 | 5909 days | 1% |
Rhea | 6/10 | 5954 days | 1% |
Georgina Mulligan | 8/10 | 5966 days | 1% |
Karen C | 7/10 | 5978 days | 1% |
Edmund Hillstone | 10/10 | 5996 days | 1% |
Toby | 6/10 | 6018 days | 1% |
Jennifer Baulch | 9/10 | 6022 days | 1% |
Susan | 8/10 | 6026 days | 1% |
Hoetnagels | 7/10 | 6029 days | 1% |
Alan Bellerby | 8/10 | 6032 days | 1% |
Sanne Jonker | 7/10 | 6033 days | 1% |
Renske Tehurne | 8/10 | 6037 days | 1% |
Benjamin Krein | 7/10 | 6037 days | 1% |
Anne and Derek | 8/10 | 6038 days | 1% |
James Davies | 7/10 | 6038 days | 1% |
Naomi Horton | 8/10 | 6039 days | 1% |
Roger Repolusk | 8/10 | 6043 days | 1% |
Tony Wicks | 6/10 | 6043 days | 1% |
Nancy Dol | 8/10 | 6043 days | 1% |
Kristine | 10/10 | 6043 days | 1% |
Kathy Hawey | 9/10 | 6045 days | 1% |
David Buckley | 8/10 | 6046 days | 1% |
Lena1 | 6/10 | 6047 days | 1% |
John Woodrow | 8/10 | 6047 days | 1% |
Carmen Dolny | 10/10 | 6047 days | 1% |
Haemnerli | 8/10 | 6051 days | 1% |
Carla | 8/10 | 6058 days | 1% |
Jim Curley | 8/10 | 6058 days | 1% |
paulonline | 7/10 | 6064 days | 1% |
Bex | 6/10 | 6074 days | 1% |
Jenny Hulsebosch | 8/10 | 6074 days | 1% |
Melissa Steedman | 8/10 | 6085 days | 1% |
Tim | 7/10 | 6086 days | 1% |
Falk Seidel | 7/10 | 6089 days | 1% |
Hans Olthof | 8/10 | 6089 days | 1% |
Anu | 9/10 | 6092 days | 1% |
Anneli | 6/10 | 6094 days | 1% |
purplekat99 | 10/10 | 6102 days | 1% |
Connor | 10/10 | 6115 days | 1% |
Ad | 7/10 | 6115 days | 1% |
Ann Westmacott | 5/10 | 6120 days | 1% |
Paul Cowie | 8/10 | 6121 days | 1% |
Ewen Maclean | 8/10 | 6121 days | 1% |
Sarah Wilton | 5/10 | 6121 days | 1% |
Arend v Dyn | 7/10 | 6123 days | 1% |
Linda | 8/10 | 6127 days | 1% |
Fiona | 7/10 | 6127 days | 1% |
Ann | 7/10 | 6128 days | 1% |
ranker_584 | 9/10 | 6131 days | 1% |
Christine | 7/10 | 6131 days | 1% |
Nina | 9/10 | 6131 days | 1% |
Anthony | 7/10 | 6136 days | 1% |
Tom Clements | 7/10 | 6136 days | 1% |
ranker_46 | 8/10 | 6248 days | 1% |
Pat Brewster | 8/10 | 6248 days | 1% |
FrankOosterwijk | 6/10 | 6333 days | 1% |
Kim | 8/10 | 6333 days | 1% |
Helen | 7/10 | 6364 days | 1% |
Heather | 9/10 | 6364 days | 1% |
Helene | 9/10 | 6376 days | 1% |
John | 7/10 | 6376 days | 1% |
Giancarlo | 6/10 | 6376 days | 1% |
Annette | 4/10 | 6400 days | 1% |
John | 5/10 | 6400 days | 1% |
Duncan | 9/10 | 6405 days | 1% |
Jen | 4/10 | 6416 days | 1% |
Rolf | 8/10 | 6424 days | 1% |
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Interislander Ferry experience has plenty of reviews and does not meet the criteria for any adjustment.
-1.62% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 78 days. However the Interislander Ferry experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Interislander Ferry experience has been adjusted for 110 days. Adjustments are according to the following table.
Days | Adjustment |
---|---|
… | … |
107 | -1.57% |
108 | -1.59% |
109 | -1.60% |
110 | -1.62% |
111 | -1.63% |
112 | -1.65% |
113 | -1.66% |
… | … |
6.69% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
77%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.