Interislander Ferry

Interislander Ferry

348 Rankers Reviews

1 Ferries

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Feature Value Info

Organisation

Interislander Ferry

Commercial organisation

Location

North IslandWellington RegionWellington

Categories

  • Activity__ferriesFerries

Directions

To Office

Reviews

    • Very punctual and a safe crossing.
    • Too expensive and no drinking water.
    • Nice boat trip, good service, expensive beer.
    • Great crossing with superb views.
    • Well organised but a lot of waiting time.
    Rating Count Percentage
    10/10 40
    11%
    9/10 80
    23%
    8/10 103
    30%
    7/10 62
    18%
    6/10 29
    8%
    5/10 16
    5%
    4/10 7
    2%
    3/10 5
    1%
    2/10 2
    1%
    1/10 4
    1%
  • 4.5/5

    We thoroughly enjoyed our Interislander ferry experience.

    The trip was smooth despite the weather being wet & windy. The staff were extremely professional, helpful & friendly. The biggest surprise was that we found a separate area on the boat called the Pelorus Jack Lounge where for an additional $50 you got beautiful big lounge chairs, sensational.scones, cheeses & wonderful happy service. We had a great time.

    Reviewed about 1 month ago

    Colin Barrow's avatar

    Colin Barrow

    Customer

  • 3.0/5

    Don't have the fish and chips, bloody awful

    Reviewed 7 months ago

    Pauline's avatar

    Pauline

    Customer

  • 5.0/5

    We had a few hiccups and had to keep changing our booking, Picton ground staff were amazing and supportive of our situation.

    We booked lounge on the Ferry and that was outstanding with really friendly staff too! Great experience!!!

    Reviewed about 2 years ago

    Keli Knox's avatar

    Keli Knox

    Customer

  • 0.5/5

    Terrible customer service.

    Terrible customer service. We arrived 30 mins before departure as stated on their tickets and were told by the manager that we could not get on despite cars being wheeled on as we stood there. Go with Bluebridge ferries

    Reviewed 8 days ago

    edm's avatar

    edm

    Customer

  • 5.0/5

    I had been quite seriously injured a few days before returning home from the S.I.

    The crew of the Aratere looked after me very well. A special thank you to Yazzy for the complimentary scone and cream and chat. You made the crossing so much more

    Reviewed about 4 years ago

    Helen Russell's avatar

    Helen Russell

    Customer

  • 5.0/5

    Beautiful way to travel between the two islands.

    They can take your rental car too. Comfortable accommodations inside and gorgeous views outside on the deck.

    Reviewed about 4 years ago and experienced in February 2020

    NewZealander's avatar

    NewZealander

    Customer

  • 4.5/5

    Excellent food and service.

    Punctual crossing. Spectacular music.

    Reviewed about 7 years ago

    NEW ZEALAND
    Tommy Pickett's avatar

    Tommy Pickett

    Customer

  • 4.5/5

    Very nice crossing on the ferry!

    Nice views, good chairs, clean toilets etc. We even saw some dolphins! The sunset was also very nice.

    Reviewed about 7 years ago

    NETHERLANDS
    Jeny Smolders's avatar

    Jeny Smolders

    Customer

  • 4.0/5

    Well sign posted, easy to buy tickets.

    Reviewed about 7 years ago

    Tom Bennett's avatar

    Tom Bennett

    Customer

  • 3.5/5

    Comfortable and efficient - we had a very good experience - facilities including cafes and a children's room.

    Quite expensive tickets.

    Reviewed about 7 years ago and experienced in March 2017

    Gregg Wagstaff's avatar

    Gregg Wagstaff

    Customer

  • 0.5/5

    Terrible customer service.

    Terrible customer service. We arrived 30 mins before departure as stated on their tickets and were told by the manager that we could not get on despite cars being wheeled on as we stood there. Go with Bluebridge ferries

    Reviewed 8 days ago

    edm's avatar

    edm

    Customer

  • 4.5/5

    We thoroughly enjoyed our Interislander ferry experience.

    The trip was smooth despite the weather being wet & windy. The staff were extremely professional, helpful & friendly. The biggest surprise was that we found a separate area on the boat called the Pelorus Jack Lounge where for an additional $50 you got beautiful big lounge chairs, sensational.scones, cheeses & wonderful happy service. We had a great time.

    Reviewed about 1 month ago

    Colin Barrow's avatar

    Colin Barrow

    Customer

  • 3.0/5

    Don't have the fish and chips, bloody awful

    Reviewed 7 months ago

    Pauline's avatar

    Pauline

    Customer

  • 2.5/5

    Not enough comfortable seating.

    Over sold and uncomfortable. Over $400 for my partner and I to be extremely uncomfortable for 3 hours. I will be booking with Bluebridge from now on.

    Reviewed 12 months ago

    Megan's avatar

    Megan

    Customer

  • 2.0/5

    Booking with inter island ferry today- for Monday Nov 20- we were quoted $530 for a refundable fare!

    DOUBLE what friends (larger van and 2people)paid last Thursday. ($264)

    So 2 ferries are out of commission and they are transferring the repair cost to their customers- this is ONE WAY

    They do not offer any fixed prices and there are no promises whether they will sail for sure. They are taking total advantage of customers! Not impressed with this service. I’m kinda scared of what we’ll be charged to come back!

    Reviewed about 1 year ago

    Marjolaine Loitz's avatar

    Marjolaine Loitz

    Customer

  • 5.0/5

    We had a few hiccups and had to keep changing our booking, Picton ground staff were amazing and supportive of our situation.

    We booked lounge on the Ferry and that was outstanding with really friendly staff too! Great experience!!!

    Reviewed about 2 years ago

    Keli Knox's avatar

    Keli Knox

    Customer

  • 0.5/5

    Plus lounge fiasco.

    I normally get a private cabin and sleep on the trip, but this time the cabs were all booked, so I purchased a pass to the plus lounge.

    For $80 I got to sit separately from other passengers in a lounge with crummy chairs, which were ok to sit on otherwise. The food was average at best. Very few options. No salads. The closest thing that came to vegetables was mushy beans and peas cooked from frozen. Disgusting.

    Only cheap cookies offered for dessert. Cheap tasting coffee.

    The bathrooms looked like they have not been cleaned in days. Make bathroom had only one working cubicle. The toilet paper was on the dirty floor as the toilet paper holder was broken. The toilet seat had a generous splash of urine and a dusting of pubic hair on the seat. And no, you don’t get paper towels in the lounge.

    Don’t waste your money this is a complete rip off. Shame on you interislander.

    Reviewed over 2 years ago

    Yar's avatar

    Yar

    Customer

  • 3.0/5

    Interislander used to be punctual.

    Interislander used to be punctual. Now.......?!?? What’s up with arriving - departing late day after day? Aratere on 20 ánd 21 May destroying plans for after their sailing: NO explanation for lateness provided BOTH times.......is this a daily occurrence now? What’s going on?

    Reviewed over 3 years ago

    Pinocity's avatar

    Pinocity

    Customer

  • 5.0/5

    Beautiful way to travel between the two islands.

    They can take your rental car too. Comfortable accommodations inside and gorgeous views outside on the deck.

    Reviewed about 4 years ago and experienced in February 2020

    NewZealander's avatar

    NewZealander

    Customer

  • 5.0/5

    I had been quite seriously injured a few days before returning home from the S.I.

    The crew of the Aratere looked after me very well. A special thank you to Yazzy for the complimentary scone and cream and chat. You made the crossing so much more

    Reviewed about 4 years ago

    Helen Russell's avatar

    Helen Russell

    Customer

  • 3.5/5

    Comfortable and efficient - we had a very good experience - facilities including cafes and a children's room.

    Quite expensive tickets.

    Reviewed about 7 years ago and experienced in March 2017

    Gregg Wagstaff's avatar

    Gregg Wagstaff

    Customer

  • 4.5/5

    Very nice crossing on the ferry!

    Nice views, good chairs, clean toilets etc. We even saw some dolphins! The sunset was also very nice.

    Reviewed about 7 years ago

    NETHERLANDS
    Jeny Smolders's avatar

    Jeny Smolders

    Customer

  • 4.0/5

    Well sign posted, easy to buy tickets.

    Reviewed about 7 years ago

    Tom Bennett's avatar

    Tom Bennett

    Customer

  • 4.5/5

    Excellent food and service.

    Punctual crossing. Spectacular music.

    Reviewed about 7 years ago

    NEW ZEALAND
    Tommy Pickett's avatar

    Tommy Pickett

    Customer

  • 3.5/5

    Very scenic and clean ferry ride into Picton.

    Very poor WiFi which was a bummer.

    Reviewed over 7 years ago and experienced in January 2017

    UNITED STATES
    Brandon Cassidy's avatar

    Brandon Cassidy

    Customer

  • 4.5/5

    Good value.

    Reviewed over 7 years ago and experienced in January 2017

    NEW ZEALAND
    Vic Baughen's avatar

    Vic Baughen

    Customer

  • 3.5/5

    Difficult to find a seat for us when on the ferry.

    Easy to book and rebook. Overall quite expensive.

    Reviewed over 7 years ago and experienced in January 2017

    DENMARK
    Anders Frank's avatar

    Anders Frank

    Customer

  • 4.5/5

    Smooth checkin, moving and boarding.

    A bit expensive.

    Reviewed over 7 years ago and experienced in January 2017

    Kim Youngsub's avatar

    Kim Youngsub

    Customer

  • 4.0/5

    Beautiful trip.

    Reviewed over 7 years ago and experienced in January 2017

    NETHERLANDS
    Dina Schurer's avatar

    Dina Schurer

    Customer

  • 4.0/5

    Very punctual and a safe crossing.

    Reviewed over 7 years ago and experienced in January 2017

    UNITED KINGDOM
    Gary Williams's avatar

    Gary Williams

    Customer

  • 4.0/5

    Fine, fast on the boat and off again.

    WiFi was very slow, most of the time it did not work.

    Reviewed over 7 years ago and experienced in January 2017

  • 5.0/5

    Friendly staff on checkin and loading was quite a jovial affair!

    Food is freshly cooked and okay/tasty. Great stabilisers so calm journey even though it was choppy. Great cruise through the Charlotte Sound. Commentary would have been useful.

    Reviewed over 7 years ago and experienced in January 2017

    UNITED KINGDOM
    DEBBIE LAMBERT's avatar

    DEBBIE LAMBERT

    Customer

  • 4.0/5

    Nice and quiet cross over.

    Enough places to sit. Food was good and not expensive. Ferry left on time.

    Reviewed over 7 years ago and experienced in February 2017

  • 4.0/5

    Had a good trip on the Interislander, nice crew and nice food.

    Reviewed over 7 years ago and experienced in February 2017

    NETHERLANDS
    Lianne Ijlst's avatar

    Lianne Ijlst

    Customer

  • 4.5/5

    Good service, clean facilities, nice view.

    Reviewed over 7 years ago and experienced in December 2016

    FRANCE
    Antoine's avatar

    Antoine

    Customer

  • 4.5/5

    Very efficient and organised.

    No complaints. Nice facilities on the boat.

    Reviewed over 7 years ago and experienced in December 2016

    UNITED STATES
    Kallan Mrozek's avatar

    Kallan Mrozek

    Customer

  • 4.0/5

    The views were incredible and the Picton passage smooth.

    The ability to keep tickets flexible was very helpful as was paying in instalments. The children's play space could be improved - just a TV and chalkboards and one bit of chalk.

    Reviewed over 7 years ago and experienced in December 2016

    UNITED KINGDOM
    Suzannah Hill's avatar

    Suzannah Hill

    Customer

  • 4.0/5

    Good organisation, easy to book, friendly staff.

    Reviewed over 7 years ago and experienced in December 2016

    SWITZERLAND
    Thomas Simeon's avatar

    Thomas Simeon

    Customer

  • 3.0/5

    Easy to find but expensive.....

    good facilities on board.

    Reviewed over 7 years ago and experienced in December 2016

    SWITZERLAND
    Ron's avatar

    Ron

    Customer

  • 3.5/5

    Really fun ferry ride, lovely seeing all the Sounds on the way through.

    Reviewed over 7 years ago and experienced in December 2016

    NEW ZEALAND
    Corbin Hure's avatar

    Corbin Hure

    Customer