Feature | Value | Info |
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Organisation |
Interislander FerryCommercial organisation |
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Location |
North Island ▷ Wellington Region ▷ Wellington |
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Categories |
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Directions To Office |
Very punctual and a safe crossing.
Too expensive and no drinking water.
Nice boat trip, good service, expensive beer.
Great crossing with superb views.
Well organised but a lot of waiting time.
Rating | Count | Percentage | |
---|---|---|---|
10/10 | 40 |
|
11% |
9/10 | 80 |
|
23% |
8/10 | 103 |
|
30% |
7/10 | 62 |
|
18% |
6/10 | 29 |
|
8% |
5/10 | 16 |
|
5% |
4/10 | 7 |
|
2% |
3/10 | 5 |
|
1% |
2/10 | 2 |
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1% |
1/10 | 4 |
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1% |
4.5/5
We thoroughly enjoyed our Interislander ferry experience.
The trip was smooth despite the weather being wet & windy. The staff were extremely professional, helpful & friendly. The biggest surprise was that we found a separate area on the boat called the Pelorus Jack Lounge where for an additional $50 you got beautiful big lounge chairs, sensational.scones, cheeses & wonderful happy service. We had a great time.
Reviewed about 1 month ago
Customer
5.0/5
We had a few hiccups and had to keep changing our booking, Picton ground staff were amazing and supportive of our situation.
We booked lounge on the Ferry and that was outstanding with really friendly staff too! Great experience!!!
Reviewed about 2 years ago
Customer
0.5/5
Terrible customer service.
Terrible customer service. We arrived 30 mins before departure as stated on their tickets and were told by the manager that we could not get on despite cars being wheeled on as we stood there. Go with Bluebridge ferries
Reviewed 8 days ago
Customer
5.0/5
I had been quite seriously injured a few days before returning home from the S.I.
The crew of the Aratere looked after me very well. A special thank you to Yazzy for the complimentary scone and cream and chat. You made the crossing so much more
Reviewed about 4 years ago
Customer
5.0/5
Beautiful way to travel between the two islands.
They can take your rental car too. Comfortable accommodations inside and gorgeous views outside on the deck.
Reviewed about 4 years ago and experienced in February 2020
Customer
4.5/5
Excellent food and service.
Punctual crossing. Spectacular music.
Reviewed about 7 years ago
Customer
4.5/5
Very nice crossing on the ferry!
Nice views, good chairs, clean toilets etc. We even saw some dolphins! The sunset was also very nice.
Reviewed about 7 years ago
Customer
3.5/5
Comfortable and efficient - we had a very good experience - facilities including cafes and a children's room.
Quite expensive tickets.
Reviewed about 7 years ago and experienced in March 2017
Customer
0.5/5
Terrible customer service.
Terrible customer service. We arrived 30 mins before departure as stated on their tickets and were told by the manager that we could not get on despite cars being wheeled on as we stood there. Go with Bluebridge ferries
Reviewed 8 days ago
Customer
4.5/5
We thoroughly enjoyed our Interislander ferry experience.
The trip was smooth despite the weather being wet & windy. The staff were extremely professional, helpful & friendly. The biggest surprise was that we found a separate area on the boat called the Pelorus Jack Lounge where for an additional $50 you got beautiful big lounge chairs, sensational.scones, cheeses & wonderful happy service. We had a great time.
Reviewed about 1 month ago
Customer
2.5/5
Not enough comfortable seating.
Over sold and uncomfortable. Over $400 for my partner and I to be extremely uncomfortable for 3 hours. I will be booking with Bluebridge from now on.
Reviewed 12 months ago
Customer
2.0/5
Booking with inter island ferry today- for Monday Nov 20- we were quoted $530 for a refundable fare!
DOUBLE what friends (larger van and 2people)paid last Thursday. ($264)
So 2 ferries are out of commission and they are transferring the repair cost to their customers- this is ONE WAY
They do not offer any fixed prices and there are no promises whether they will sail for sure. They are taking total advantage of customers! Not impressed with this service. I’m kinda scared of what we’ll be charged to come back!
Reviewed about 1 year ago
Customer
5.0/5
We had a few hiccups and had to keep changing our booking, Picton ground staff were amazing and supportive of our situation.
We booked lounge on the Ferry and that was outstanding with really friendly staff too! Great experience!!!
Reviewed about 2 years ago
Customer
0.5/5
Plus lounge fiasco.
I normally get a private cabin and sleep on the trip, but this time the cabs were all booked, so I purchased a pass to the plus lounge.
For $80 I got to sit separately from other passengers in a lounge with crummy chairs, which were ok to sit on otherwise. The food was average at best. Very few options. No salads. The closest thing that came to vegetables was mushy beans and peas cooked from frozen. Disgusting.
Only cheap cookies offered for dessert. Cheap tasting coffee.
The bathrooms looked like they have not been cleaned in days. Make bathroom had only one working cubicle. The toilet paper was on the dirty floor as the toilet paper holder was broken. The toilet seat had a generous splash of urine and a dusting of pubic hair on the seat. And no, you don’t get paper towels in the lounge.
Don’t waste your money this is a complete rip off. Shame on you interislander.
Reviewed over 2 years ago
Customer
3.0/5
Interislander used to be punctual.
Interislander used to be punctual. Now.......?!?? What’s up with arriving - departing late day after day? Aratere on 20 ánd 21 May destroying plans for after their sailing: NO explanation for lateness provided BOTH times.......is this a daily occurrence now? What’s going on?
Reviewed over 3 years ago
Customer
5.0/5
Beautiful way to travel between the two islands.
They can take your rental car too. Comfortable accommodations inside and gorgeous views outside on the deck.
Reviewed about 4 years ago and experienced in February 2020
Customer
5.0/5
I had been quite seriously injured a few days before returning home from the S.I.
The crew of the Aratere looked after me very well. A special thank you to Yazzy for the complimentary scone and cream and chat. You made the crossing so much more
Reviewed about 4 years ago
Customer
3.5/5
Comfortable and efficient - we had a very good experience - facilities including cafes and a children's room.
Quite expensive tickets.
Reviewed about 7 years ago and experienced in March 2017
Customer
4.5/5
Very nice crossing on the ferry!
Nice views, good chairs, clean toilets etc. We even saw some dolphins! The sunset was also very nice.
Reviewed about 7 years ago
Customer
4.5/5
Excellent food and service.
Punctual crossing. Spectacular music.
Reviewed about 7 years ago
Customer
3.5/5
Very scenic and clean ferry ride into Picton.
Very poor WiFi which was a bummer.
Reviewed over 7 years ago and experienced in January 2017
Customer
3.5/5
Difficult to find a seat for us when on the ferry.
Easy to book and rebook. Overall quite expensive.
Reviewed over 7 years ago and experienced in January 2017
Customer
4.5/5
Smooth checkin, moving and boarding.
A bit expensive.
Reviewed over 7 years ago and experienced in January 2017
Customer
4.0/5
Beautiful trip.
Reviewed over 7 years ago and experienced in January 2017
Customer
4.0/5
Very punctual and a safe crossing.
Reviewed over 7 years ago and experienced in January 2017
Customer
4.0/5
Fine, fast on the boat and off again.
WiFi was very slow, most of the time it did not work.
Reviewed over 7 years ago and experienced in January 2017
Customer
5.0/5
Friendly staff on checkin and loading was quite a jovial affair!
Food is freshly cooked and okay/tasty. Great stabilisers so calm journey even though it was choppy. Great cruise through the Charlotte Sound. Commentary would have been useful.
Reviewed over 7 years ago and experienced in January 2017
Customer
4.0/5
Nice and quiet cross over.
Enough places to sit. Food was good and not expensive. Ferry left on time.
Reviewed over 7 years ago and experienced in February 2017
Customer
4.0/5
Had a good trip on the Interislander, nice crew and nice food.
Reviewed over 7 years ago and experienced in February 2017
Customer
4.5/5
Good service, clean facilities, nice view.
Reviewed over 7 years ago and experienced in December 2016
Customer
4.5/5
Very efficient and organised.
No complaints. Nice facilities on the boat.
Reviewed over 7 years ago and experienced in December 2016
Customer
4.0/5
The views were incredible and the Picton passage smooth.
The ability to keep tickets flexible was very helpful as was paying in instalments. The children's play space could be improved - just a TV and chalkboards and one bit of chalk.
Reviewed over 7 years ago and experienced in December 2016
Customer
4.0/5
Good organisation, easy to book, friendly staff.
Reviewed over 7 years ago and experienced in December 2016
Customer
3.0/5
Easy to find but expensive.....
good facilities on board.
Reviewed over 7 years ago and experienced in December 2016
Customer
3.5/5
Really fun ferry ride, lovely seeing all the Sounds on the way through.
Reviewed over 7 years ago and experienced in December 2016
Customer