I should read Spaceships feedbacks around some websites before booking with them (the real people ones).

Firstly, nothing is good enough to be true, their cheaper prices and promises will get your attention straight away. I did not see these signs and now I am another scammed victim. They use tricky adds on their portal such as "book with confidence", "You will never lose your deposit" etc etc. at the end the will wash their hands with the fine print. STAY AWAY at all cost, there are hundred of companies around don't just go because pricing, like me. I'll regret always.

Reviewed about 3 years ago

We lived the van as it was so easy to drive and park!

Next time I would get a slightly bigger one where I didn’t have to make up the bed each night!

Reviewed almost 5 years ago

The two of us visited Christchurch for our honeymoon - we didnt need a luxurious holiday.

We love how spaceship was cosy and just sufficient for the two of us. They had more than sufficient cooking equipment provided which was clean and of decent condition. My husband has sensitive nose, but thankfully the car is rather clean and did not trigger his allergy. Although it is not self contained, there are plenty of public toilets that were very clean, so did not have to worry. The only concern we had was where to shower, which we had to book motels or find public showers. The spaceship app was really helpful, though we used campermate app as a supplement as well. The staff were very friendly, and the office is very cosy with free coffee and water, and a "donation" space for the next "space traveller" - we took quite a lot of condiments and gas canisters which were really helpful for the trip (saved us a lot of money!) The only think about public camping/cooking was the concern about sand flies and mosquitoes (we bought a cloth mesh to cover the windows when we sleep instead of buying their mosquito nets).

Reviewed almost 5 years ago

The service provided was pretty good.

What I liked the most was the staff, really friendly and willing to help. However, the car provided was pretty old and worn out. It had no mechanical issues but you could see that it was an old model.

Reviewed about 5 years ago

Our car rental experience was very good.

The only negative was that there was no shuttle to and from the airport. The Dreamliner was a delight to drive and the fridge, cooker and odds and ends were sufficient. WE will hire again on our future trips to New Zealand.

Reviewed over 5 years ago

I should read Spaceships feedbacks around some websites before booking with them (the real people ones).

Firstly, nothing is good enough to be true, their cheaper prices and promises will get your attention straight away. I did not see these signs and now I am another scammed victim. They use tricky adds on their portal such as "book with confidence", "You will never lose your deposit" etc etc. at the end the will wash their hands with the fine print. STAY AWAY at all cost, there are hundred of companies around don't just go because pricing, like me. I'll regret always.

Reviewed about 3 years ago

The Spaceship we leased suited us perfectly.

Everything worked well and we had no problems navigating around both islands. We didn’t prebook any camping grounds and found it very easy to find an unpowered site at any location we wanted. The utensils supplied were adequate although we would have appreciated a sharp cutting knife and spatula.

I appreciated the thick cotton sheets which felt quite luxurious. No towels were supplied however. The doona kept us warm, even on cool nights.

Reviewed almost 5 years ago

Customer service is spot on.

Any time I needed help with anything they were happy and eager to help. The bed in my van was very comfortable. It was a bit annoying having to adjust the seats in order to make and take down the bed almost every morning and night, but the trade off is that I was able to drive the van around like a car instead of having to drive around slow like the larger campervans. I brought USB powered colored LEDs to light up the inside of the van at night. I would highly recommend doing that! Overall great experience! I had the stealth dream sleeper.

Reviewed about 5 years ago

Great experience with this camper an.

The company respected the deal and gave us tons of information and a SIM card! Overall our experience with the van and exploring Aotearoa was superb

Reviewed about 5 years ago

- THE CAR HAD A MECANICAL BREAKDOWN LITTERALY TWO DAYS AFTER WE PICKED IT UP THAT ALMOST COST US OUR LIVES; Some bolts were missing near the motor, and the motor belt snapped, damaging a lot of things

We feel like we had bad luck with spaceship since all the other reviews are so positive, but our experience with spaceship was definitely not the best :

- THE CAR HAD A MECANICAL BREAKDOWN LITTERALY TWO DAYS AFTER WE PICKED IT UP THAT ALMOST COST US OUR LIVES; Some bolts were missing near the motor, and the motor belt snapped, damaging a lot of things inside, and overheating the motor, wich made the antifreeze liquid explode all over... THIS MEANS THAT THERE IS NO MECANIST CHECKING THE CARS WHEN THEY ARE GIVEN TO CUSTOMERS, which is dangerous AND irresponsible.

- The car had 300.000+ Km and did 9 to 11 L /100 km (which is a LOT compared to most vehicules)

- The vehicules are not self contained, when for less price other companies offer better self-contained vehicules

- The sliding doors of the car were broken and did not function proprely.

- The car was FULL of dents, and on one side the metal was so broken it was almost dangling!

- The person in charge of our dossier, Jake in Auckland, was truely unhelpful. He litteraly gave us the key of the car, and send us our way. Thanks god we asked another spaceship employee for the information : Martin was really nice and told us how to turn on the fridge, how to open the reservoir, the hood, where are the tools in case of a flat tire, and other important information, which saved our day during the mechanical breakdown. Appart from Jake and customer service, the front staff was nice.

- Spaceship's custumer service is the worst one in the world, they laughed at us when we had a problem with our booking agent

0/10, would never book again.

Reviewed over 5 years ago and experienced in February 2019

Spaceship rentals has been a huge deception so far.

I tried to book a campervan from the 22nd April, beta2s, and it took them 4 days to let me know it wasn’t available.

They offered me another model for the 23rd, however I’ve never accepted the offering. Nevertheless, they booked it in my name (model and date I’ve never accepted).

I got in touch a few times, both on line and making phone calls, and I received the information the booking had been cancelled.

However, today I received an email requiring me to make an online check in, what means the booking, which I’ve never requested, is still on!

And now, instead of being enjoying my holidays, I’m tying to have it solved.

By the way, I got in touch through the chat and they told me to wait for their “team” to contact me.

Again, the problem wasn’t solved.

Reviewed over 5 years ago

Great: - comfortable and quick rebuilding - lots of average day stuff for cooking and sleeping - easy handling with driving - friendly service team with free coffee - free gimmicks from spaceships

(key chain, playing cards)

Bad:

- rear side door was not working perfect ( we have been wedged painful in several times, that's an absolutely no go!!!)

- both side doors weren't fixed when open because the button hinges weren't working anymore (was painful too when not being cautious)

- no battery jumper cable or warning triangle inside (we were lost without it)

- splotchy and uncomfortable mattress (ugh!)

- bleeding expensive service fees for recharging empty battery (we had fully comprehensive insurance)

- sloppy and overhasty briefing

Conclusion:

Van wasn't worth payment of 2000Euro...so never again!!!

Reviewed almost 6 years ago

We absolutely loved our Spaceship campervan (Beta2S).

Small and compact design with plenty of storage space. We used to hire those bulky van type campervans and always had issues with storing our clothes. Spaceship was always neat and tidy and easier to move around with. The outer tent to extend the sleeping area is a brilliant idea and gives plenty of ventilation. Easy to assemble and fold down every day. If we ever need a campervan for 2 people only again, Spaceship is our first choice.

The only issue with the car were the breaks, did not really feel that safe. We went through with the rental without reporting it but noticed the particular car we had seemed to be overdue for service (according to the sticker on its windscreen) so not sure what to think of that. Also, we ended up having a windscreen chip, which we had checked by a windscreen repair place on our way and were told a new windscreen is $450. Spaceships rentals charged us $700 for a new one. We had insurance of the bond, so it does not really matter, but a $250 price difference is quite a lot.

Reviewed almost 6 years ago

We rented a campervan in Christchurch Orchard Road in December 2018.

Before we picked it up, the rental agreement indicated that we had not paid yet which was wrong. That was handled quickly.

During pickup we had the feeling, that they want to get rid of us. I asked for listed deficiencies but I was taught that - as we had full insurance - it would not matter.

The rear door was not closing properly (when we told it, the lady just gave us the feeling that we are stupid and closed it quite rude), so we had to fix it on our own.

The van had a really high fuel consumption and was an old model, it made noises and the side mirror was shaking. That caused a bad view.

We wrote an email during our journey to spaceships, the answer was not referring to what we asked for and not that friendly.

When we gave back the car and told about our worries, it seemed not to interest anybody.

In general, traveling in a van was nice and the kitchen and bed equipment is good. However, the service could be better and the staff more friendly and helpful.

Reviewed almost 6 years ago

Très bon véhicule, idéal pour 1 ou 2 personnes souhaitant découvrir la NZ.

Facilité et rapidité pour le check In et check out avec personnel parlant français. Lit confortable et véhicule puissant. Matériel mis à disposition en parfait état. Seule petite complication, ils sont situé à mi chemin de l'aéroport et du centre d'auckland, donc nécessité de taxi, transport en commun, ils peuvent tout de même venir vous chercher. Je recommande.

Reviewed almost 6 years ago

Vehicle in good condition despite high mileage.

Blinds did not fully cover the windows making it difficult to sleep at times. Airport transfers expensive (especially in Christchurch) compared to the price you could pay with Uber. Comforter was nice and warm. Easy and fast pick-up and drop-off (had all-inclusive insurance which made it easier for drop-off). Good customer service. Would rent from them again.

Reviewed about 6 years ago

The campsite pass is great value.

Much cheaper than paying per night.

However, very disappointed with Queenstown DOC Campsites Twelve Mile Delta and Moke Lake, as they do not accept the campsite pass and we had to pay $13 a night for next to no facilities whatsoever and having to deal with a passive aggressive DOC ranger.

Reviewed about 6 years ago

The vehicle drives well and is well-maintained.

We had an overall pretty good experience with Spaceships. Their customer service was prompt and the check in check out process was fairly simple. We had a pleasant trip with it.

The car kept us warm in zero degree weather without a heater and cracking open the windows helped with condensation inside.

It was small enough to drive like a normal car but packed with features so we didn’t feel like we lacked much when we were at campsites.

Our main gripes were the kitchen drawers in the back of the car which would fly out and bang around when we drove. Seemed like quite an oversight in terms of design... a flaw that could have been easily fixed with some sort of locking system. We resorted to tying them up with ribbons to hold them in place. Also, The light on the top of the back door wasn’t screwed on properly and hit me in the face when I opened it.

We liked having the second battery but realized it was pretty small when our fridge ran out of battery and some food spoiled. Guess we have to drive every day to keep it charged. They also forgot the bed linen but we bought some and were compensated for them.

Other than those minor things though, we had an awesome trip ;)

Reviewed about 6 years ago

We hired a Spaceship dream sleeper mini for our road trip honeymoon in February.

it was great and perfect for what we wanted. Although not self contained we had booked campsites for the whole three week trip and were not disappointed with any of them. the Spaceship was easy to drive, not too costly on fuel, and easy to set up for day and night mode. It had everything you would need just minus the toilet and shower of a self contained unit. We loved it and would recommend to anyone thinking of doing a similar trip. we made a little review video if you want to see what one is like to live in for three weeks. just search spaceship dream sleeper mini review on you tube.

Reviewed over 6 years ago and experienced in February 2018