Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Magic Travellers Network.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Magic Travellers Network
Valid Reviews
165 Valid Reviews
The Magic Travellers Network experience has a total of 170 reviews. There are 165 valid reviews that are included when calculating the ranking score and 5 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 165 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 24 |
|
15% |
| 9/10 | 15 |
|
9% |
| 8/10 | 66 |
|
40% |
| 7/10 | 38 |
|
23% |
| 6/10 | 12 |
|
7% |
| 5/10 | 3 |
|
2% |
| 4/10 | 4 |
|
2% |
| 3/10 | 1 |
|
1% |
| 2/10 | 2 |
|
1% |
| 1/10 | 0 |
|
0% |
77.52% Average
The raw data average (mean) for all the Magic Travellers Network valid reviews is 77.52% and is based on 165 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
162 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 165 valid reviews, the experience has 162 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 162 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 23 |
|
14% |
| 9/10 | 15 |
|
9% |
| 8/10 | 65 |
|
40% |
| 7/10 | 38 |
|
23% |
| 6/10 | 12 |
|
7% |
| 5/10 | 3 |
|
2% |
| 4/10 | 4 |
|
2% |
| 3/10 | 1 |
|
1% |
| 2/10 | 1 |
|
1% |
| 1/10 | 0 |
|
0% |
77.72% Average
The raw data average (mean) for all the Magic Travellers Network face-to-face reviews is 77.72% and is based on 162 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
78.80%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| FlyKiwiFly | 8/10 | 5065 days | 96% |
| T J Andrews | 8/10 | 5446 days | 96% |
| Sandie Chan | 10/10 | 5841 days | 100% |
| Matty Boombatty | 10/10 | 5948 days | 100% |
| NicolaW | 10/10 | 6093 days | 100% |
| Laura | 7/10 | 6098 days | 87% |
| annma | 7/10 | 6102 days | 87% |
| CatherineA | 4/10 | 6124 days | 36% |
| CarolineZ | 7/10 | 6127 days | 87% |
| IngeB1 | 6/10 | 6128 days | 75% |
| EstherD | 7/10 | 6128 days | 87% |
| FloorN | 6/10 | 6128 days | 75% |
| Jows | 7/10 | 6137 days | 87% |
| SonnyL | 10/10 | 6142 days | 100% |
| LucyS | 10/10 | 6142 days | 100% |
| MattF | 7/10 | 6148 days | 87% |
| ClaudiaK | 5/10 | 6150 days | 56% |
| Jen | 9/10 | 6150 days | 98% |
| RachaelO | 10/10 | 6151 days | 100% |
| NinaH1 | 7/10 | 6151 days | 87% |
| Katy | 8/10 | 6151 days | 96% |
| Marianne | 7/10 | 6151 days | 87% |
| Debbie | 8/10 | 6151 days | 96% |
| Michelle | 9/10 | 6151 days | 98% |
| Miguel | 8/10 | 6151 days | 96% |
| Rachel | 8/10 | 6173 days | 96% |
| Saskia | 7/10 | 6173 days | 87% |
| Bernhard | 4/10 | 6173 days | 36% |
| Annemyn | 7/10 | 6173 days | 87% |
| Chris | 6/10 | 6173 days | 75% |
| Dan | 7/10 | 6174 days | 87% |
| Sally | 8/10 | 6174 days | 96% |
| Rosseel | 10/10 | 6174 days | 100% |
| Shona | 8/10 | 6174 days | 96% |
| Chooi | 7/10 | 6175 days | 87% |
| Soong | 7/10 | 6175 days | 87% |
| Lee | 6/10 | 6175 days | 75% |
| Hazel | 8/10 | 6175 days | 96% |
| Amy | 8/10 | 6175 days | 96% |
| louisa | 7/10 | 6176 days | 87% |
| Hironori | 7/10 | 6177 days | 87% |
| Christian | 7/10 | 6219 days | 87% |
| Liekens | 9/10 | 6221 days | 98% |
| Paula | 8/10 | 6226 days | 96% |
| jfletch | 8/10 | 6231 days | 96% |
| Junko | 6/10 | 6232 days | 75% |
| Teresa | 10/10 | 6232 days | 100% |
| Lisa | 7/10 | 6232 days | 87% |
| siobhan | 7/10 | 6234 days | 87% |
| Evelyn | 10/10 | 6235 days | 100% |
| Ben | 10/10 | 6241 days | 100% |
| Andy | 7/10 | 6265 days | 87% |
| Kevin Donaldson | 2/10 | 6273 days | 0% |
| David | 10/10 | 6275 days | 100% |
| Chris | 10/10 | 6276 days | 100% |
| Lara | 8/10 | 6278 days | 96% |
| Kay | 10/10 | 6280 days | 100% |
| Niamh | 7/10 | 6287 days | 87% |
| John Paul | 8/10 | 6296 days | 96% |
| Jimmy | 7/10 | 6298 days | 87% |
| Sarah | 4/10 | 6298 days | 36% |
| sabine | 10/10 | 6298 days | 100% |
| Laura | 7/10 | 6307 days | 87% |
| Elisabeth | 10/10 | 6307 days | 100% |
| Jenny | 10/10 | 6311 days | 100% |
| Amy Shields | 8/10 | 6311 days | 96% |
| Louise | 7/10 | 6320 days | 87% |
| Danna | 8/10 | 6340 days | 96% |
| Helen | 7/10 | 6349 days | 87% |
| Dean Field | 2/10 | 6473 days | 0% |
| Joanne M | 8/10 | 6477 days | 96% |
| Jeppe Fischer | 8/10 | 6477 days | 96% |
| Paul Cotter | 8/10 | 6477 days | 96% |
| Camilla | 7/10 | 6477 days | 87% |
| John | 8/10 | 6477 days | 96% |
| Kristin | 8/10 | 6477 days | 96% |
| Anna | 9/10 | 6478 days | 98% |
| Thibault | 7/10 | 6480 days | 87% |
| Leila | 8/10 | 6481 days | 96% |
| Sam | 8/10 | 6487 days | 96% |
| Claire | 8/10 | 6487 days | 96% |
| Rachael Hawson | 7/10 | 6487 days | 87% |
| Sarah Maudsley | 7/10 | 6487 days | 87% |
| Terri Williams | 8/10 | 6488 days | 96% |
| Kelly Noirin | 8/10 | 6488 days | 96% |
| Therese Axelsson | 4/10 | 6491 days | 36% |
| Stephen | 5/10 | 6492 days | 56% |
| Sabine | 9/10 | 6492 days | 98% |
| Hendrik | 8/10 | 6493 days | 96% |
| Lizzy | 9/10 | 6493 days | 98% |
| Tina Daly | 6/10 | 6493 days | 75% |
| Silvia | 8/10 | 6498 days | 96% |
| George Clark | 8/10 | 6498 days | 96% |
| Stephanie | 10/10 | 6513 days | 100% |
| Audrey | 10/10 | 6513 days | 100% |
| Hanna | 8/10 | 6514 days | 96% |
| Maree | 8/10 | 6514 days | 96% |
| Daniel | 8/10 | 6514 days | 96% |
| Orlaith | 8/10 | 6514 days | 96% |
| Lisa | 9/10 | 6514 days | 98% |
| John | 10/10 | 6515 days | 100% |
| Minke | 8/10 | 6515 days | 96% |
| Marigold | 7/10 | 6529 days | 87% |
| Debbie | 8/10 | 6537 days | 96% |
| Line Oehlinschloger | 9/10 | 6540 days | 98% |
| Andre Obineche | 8/10 | 6541 days | 96% |
| Laura Sutton | 7/10 | 6541 days | 87% |
| Warren | 8/10 | 6541 days | 96% |
| Assaf Kadury | 8/10 | 6541 days | 96% |
| Julia | 7/10 | 6541 days | 87% |
| Alannah McGurk | 10/10 | 6542 days | 100% |
| Alex | 8/10 | 6543 days | 96% |
| Jeroen | 8/10 | 6543 days | 96% |
| Mette de Graap | 8/10 | 6543 days | 96% |
| Paula Smith | 6/10 | 6544 days | 75% |
| Nick and Barbara | 10/10 | 6544 days | 100% |
| David | 8/10 | 6547 days | 96% |
| Daniela | 7/10 | 6547 days | 87% |
| Sarah | 8/10 | 6547 days | 96% |
| Andrew | 8/10 | 6548 days | 96% |
| Aggie Taug | 8/10 | 6549 days | 96% |
| Jonathan | 9/10 | 6549 days | 98% |
| Kay | 9/10 | 6572 days | 98% |
| Gerber Liselotte | 8/10 | 6575 days | 96% |
| Daphne | 8/10 | 6577 days | 96% |
| marion | 8/10 | 6582 days | 96% |
| Linda | 7/10 | 6582 days | 87% |
| Fiona | 8/10 | 6582 days | 96% |
| Rich | 8/10 | 6582 days | 96% |
| Ann | 8/10 | 6583 days | 96% |
| Christine | 8/10 | 6586 days | 96% |
| Juliana | 9/10 | 6586 days | 98% |
| Tom Clements | 7/10 | 6591 days | 87% |
| Martina | 8/10 | 6591 days | 96% |
| Paulina | 8/10 | 6591 days | 96% |
| Willemien | 7/10 | 6593 days | 87% |
| Richard Kindgren | 8/10 | 6593 days | 96% |
| silja tans | 6/10 | 6593 days | 75% |
| Natalia | 9/10 | 6787 days | 98% |
| Andy | 8/10 | 6788 days | 96% |
| FrankOosterwijk | 8/10 | 6788 days | 96% |
| Bridgy | 8/10 | 6791 days | 96% |
| Caroline | 7/10 | 6807 days | 87% |
| Diane | 8/10 | 6808 days | 96% |
| HalRoberts | 7/10 | 6813 days | 87% |
| Claire | 9/10 | 6817 days | 98% |
| Jennifer | 5/10 | 6817 days | 56% |
| Clive | 8/10 | 6817 days | 96% |
| Jane | 9/10 | 6817 days | 98% |
| Craig | 6/10 | 6817 days | 75% |
| Linda | 3/10 | 6817 days | 16% |
| Siobhan | 6/10 | 6817 days | 75% |
| ShoshanaAbrams | 9/10 | 6822 days | 98% |
| Elaine | 8/10 | 6822 days | 96% |
| Valerie | 8/10 | 6828 days | 96% |
| Martin | 10/10 | 6830 days | 100% |
| MichelleLowry | 10/10 | 6831 days | 100% |
| Cat | 6/10 | 6831 days | 75% |
| Marije | 8/10 | 6837 days | 96% |
| Christina | 8/10 | 6837 days | 96% |
| Sophie | 8/10 | 6837 days | 96% |
| GeorginaNolan | 7/10 | 6838 days | 87% |
| Roran | 6/10 | 6848 days | 75% |
| PamWalter | 8/10 | 6878 days | 96% |
| Leah | 10/10 | 6879 days | 100% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Magic Travellers Network experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-4.06% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 42 days. However the Magic Travellers Network experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Magic Travellers Network experience has been adjusted for 200 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 197 | -4.00% |
| 198 | -4.02% |
| 199 | -4.04% |
| 200 | -4.06% |
| 201 | -4.08% |
| 202 | -4.10% |
| 203 | -4.12% |
| … | … |
Balancing Adjustment
4.75% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
79%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.