G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Magic Travellers Network.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Magic Travellers Network
Valid Reviews
165 Valid Reviews
The Magic Travellers Network experience has a total of 170 reviews. There are 165 valid reviews that are included when calculating the ranking score and 5 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 165 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 24 |
|
15% |
| 9/10 | 15 |
|
9% |
| 8/10 | 66 |
|
40% |
| 7/10 | 38 |
|
23% |
| 6/10 | 12 |
|
7% |
| 5/10 | 3 |
|
2% |
| 4/10 | 4 |
|
2% |
| 3/10 | 1 |
|
1% |
| 2/10 | 2 |
|
1% |
| 1/10 | 0 |
|
0% |
77.52% Average
The raw data average (mean) for all the Magic Travellers Network valid reviews is 77.52% and is based on 165 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
162 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 165 valid reviews, the experience has 162 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 162 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 23 |
|
14% |
| 9/10 | 15 |
|
9% |
| 8/10 | 65 |
|
40% |
| 7/10 | 38 |
|
23% |
| 6/10 | 12 |
|
7% |
| 5/10 | 3 |
|
2% |
| 4/10 | 4 |
|
2% |
| 3/10 | 1 |
|
1% |
| 2/10 | 1 |
|
1% |
| 1/10 | 0 |
|
0% |
77.72% Average
The raw data average (mean) for all the Magic Travellers Network face-to-face reviews is 77.72% and is based on 162 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
78.80%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| FlyKiwiFly | 8/10 | 4657 days | 96% |
| T J Andrews | 8/10 | 5038 days | 96% |
| Sandie Chan | 10/10 | 5433 days | 100% |
| Matty Boombatty | 10/10 | 5540 days | 100% |
| NicolaW | 10/10 | 5685 days | 100% |
| Laura | 7/10 | 5690 days | 87% |
| annma | 7/10 | 5694 days | 87% |
| CatherineA | 4/10 | 5716 days | 36% |
| CarolineZ | 7/10 | 5719 days | 87% |
| IngeB1 | 6/10 | 5720 days | 75% |
| EstherD | 7/10 | 5720 days | 87% |
| FloorN | 6/10 | 5720 days | 75% |
| Jows | 7/10 | 5729 days | 87% |
| SonnyL | 10/10 | 5734 days | 100% |
| LucyS | 10/10 | 5734 days | 100% |
| MattF | 7/10 | 5740 days | 87% |
| ClaudiaK | 5/10 | 5742 days | 56% |
| Jen | 9/10 | 5742 days | 98% |
| RachaelO | 10/10 | 5743 days | 100% |
| NinaH1 | 7/10 | 5743 days | 87% |
| Katy | 8/10 | 5743 days | 96% |
| Marianne | 7/10 | 5743 days | 87% |
| Debbie | 8/10 | 5743 days | 96% |
| Michelle | 9/10 | 5743 days | 98% |
| Miguel | 8/10 | 5743 days | 96% |
| Rachel | 8/10 | 5765 days | 96% |
| Saskia | 7/10 | 5765 days | 87% |
| Bernhard | 4/10 | 5765 days | 36% |
| Annemyn | 7/10 | 5765 days | 87% |
| Chris | 6/10 | 5765 days | 75% |
| Dan | 7/10 | 5766 days | 87% |
| Sally | 8/10 | 5766 days | 96% |
| Rosseel | 10/10 | 5766 days | 100% |
| Shona | 8/10 | 5766 days | 96% |
| Chooi | 7/10 | 5767 days | 87% |
| Soong | 7/10 | 5767 days | 87% |
| Lee | 6/10 | 5767 days | 75% |
| Hazel | 8/10 | 5767 days | 96% |
| Amy | 8/10 | 5767 days | 96% |
| louisa | 7/10 | 5768 days | 87% |
| Hironori | 7/10 | 5769 days | 87% |
| Christian | 7/10 | 5811 days | 87% |
| Liekens | 9/10 | 5813 days | 98% |
| Paula | 8/10 | 5818 days | 96% |
| jfletch | 8/10 | 5823 days | 96% |
| Junko | 6/10 | 5824 days | 75% |
| Teresa | 10/10 | 5824 days | 100% |
| Lisa | 7/10 | 5824 days | 87% |
| siobhan | 7/10 | 5826 days | 87% |
| Evelyn | 10/10 | 5827 days | 100% |
| Ben | 10/10 | 5833 days | 100% |
| Andy | 7/10 | 5856 days | 87% |
| Kevin Donaldson | 2/10 | 5865 days | 0% |
| David | 10/10 | 5867 days | 100% |
| Chris | 10/10 | 5868 days | 100% |
| Lara | 8/10 | 5870 days | 96% |
| Kay | 10/10 | 5872 days | 100% |
| Niamh | 7/10 | 5879 days | 87% |
| John Paul | 8/10 | 5888 days | 96% |
| Jimmy | 7/10 | 5890 days | 87% |
| Sarah | 4/10 | 5890 days | 36% |
| sabine | 10/10 | 5890 days | 100% |
| Laura | 7/10 | 5899 days | 87% |
| Elisabeth | 10/10 | 5899 days | 100% |
| Jenny | 10/10 | 5903 days | 100% |
| Amy Shields | 8/10 | 5903 days | 96% |
| Louise | 7/10 | 5912 days | 87% |
| Danna | 8/10 | 5932 days | 96% |
| Helen | 7/10 | 5941 days | 87% |
| Dean Field | 2/10 | 6065 days | 0% |
| Joanne M | 8/10 | 6069 days | 96% |
| Jeppe Fischer | 8/10 | 6069 days | 96% |
| Paul Cotter | 8/10 | 6069 days | 96% |
| Camilla | 7/10 | 6069 days | 87% |
| John | 8/10 | 6069 days | 96% |
| Kristin | 8/10 | 6069 days | 96% |
| Anna | 9/10 | 6070 days | 98% |
| Thibault | 7/10 | 6072 days | 87% |
| Leila | 8/10 | 6073 days | 96% |
| Sam | 8/10 | 6079 days | 96% |
| Claire | 8/10 | 6079 days | 96% |
| Rachael Hawson | 7/10 | 6079 days | 87% |
| Sarah Maudsley | 7/10 | 6079 days | 87% |
| Terri Williams | 8/10 | 6080 days | 96% |
| Kelly Noirin | 8/10 | 6080 days | 96% |
| Therese Axelsson | 4/10 | 6083 days | 36% |
| Stephen | 5/10 | 6084 days | 56% |
| Sabine | 9/10 | 6084 days | 98% |
| Hendrik | 8/10 | 6085 days | 96% |
| Lizzy | 9/10 | 6085 days | 98% |
| Tina Daly | 6/10 | 6085 days | 75% |
| Silvia | 8/10 | 6090 days | 96% |
| George Clark | 8/10 | 6090 days | 96% |
| Stephanie | 10/10 | 6105 days | 100% |
| Audrey | 10/10 | 6105 days | 100% |
| Hanna | 8/10 | 6106 days | 96% |
| Maree | 8/10 | 6106 days | 96% |
| Daniel | 8/10 | 6106 days | 96% |
| Orlaith | 8/10 | 6106 days | 96% |
| Lisa | 9/10 | 6106 days | 98% |
| John | 10/10 | 6107 days | 100% |
| Minke | 8/10 | 6107 days | 96% |
| Marigold | 7/10 | 6121 days | 87% |
| Debbie | 8/10 | 6129 days | 96% |
| Line Oehlinschloger | 9/10 | 6132 days | 98% |
| Andre Obineche | 8/10 | 6133 days | 96% |
| Laura Sutton | 7/10 | 6133 days | 87% |
| Warren | 8/10 | 6133 days | 96% |
| Assaf Kadury | 8/10 | 6133 days | 96% |
| Julia | 7/10 | 6133 days | 87% |
| Alannah McGurk | 10/10 | 6134 days | 100% |
| Alex | 8/10 | 6135 days | 96% |
| Jeroen | 8/10 | 6135 days | 96% |
| Mette de Graap | 8/10 | 6135 days | 96% |
| Paula Smith | 6/10 | 6136 days | 75% |
| Nick and Barbara | 10/10 | 6136 days | 100% |
| David | 8/10 | 6139 days | 96% |
| Daniela | 7/10 | 6139 days | 87% |
| Sarah | 8/10 | 6139 days | 96% |
| Andrew | 8/10 | 6140 days | 96% |
| Aggie Taug | 8/10 | 6141 days | 96% |
| Jonathan | 9/10 | 6141 days | 98% |
| Kay | 9/10 | 6164 days | 98% |
| Gerber Liselotte | 8/10 | 6167 days | 96% |
| Daphne | 8/10 | 6169 days | 96% |
| marion | 8/10 | 6174 days | 96% |
| Linda | 7/10 | 6174 days | 87% |
| Fiona | 8/10 | 6174 days | 96% |
| Rich | 8/10 | 6174 days | 96% |
| Ann | 8/10 | 6175 days | 96% |
| Christine | 8/10 | 6178 days | 96% |
| Juliana | 9/10 | 6178 days | 98% |
| Tom Clements | 7/10 | 6183 days | 87% |
| Martina | 8/10 | 6183 days | 96% |
| Paulina | 8/10 | 6183 days | 96% |
| Willemien | 7/10 | 6185 days | 87% |
| Richard Kindgren | 8/10 | 6185 days | 96% |
| silja tans | 6/10 | 6185 days | 75% |
| Natalia | 9/10 | 6379 days | 98% |
| Andy | 8/10 | 6380 days | 96% |
| FrankOosterwijk | 8/10 | 6380 days | 96% |
| Bridgy | 8/10 | 6383 days | 96% |
| Caroline | 7/10 | 6399 days | 87% |
| Diane | 8/10 | 6400 days | 96% |
| HalRoberts | 7/10 | 6405 days | 87% |
| Claire | 9/10 | 6409 days | 98% |
| Jennifer | 5/10 | 6409 days | 56% |
| Clive | 8/10 | 6409 days | 96% |
| Jane | 9/10 | 6409 days | 98% |
| Craig | 6/10 | 6409 days | 75% |
| Linda | 3/10 | 6409 days | 16% |
| Siobhan | 6/10 | 6409 days | 75% |
| ShoshanaAbrams | 9/10 | 6414 days | 98% |
| Elaine | 8/10 | 6414 days | 96% |
| Valerie | 8/10 | 6420 days | 96% |
| Martin | 10/10 | 6422 days | 100% |
| MichelleLowry | 10/10 | 6423 days | 100% |
| Cat | 6/10 | 6423 days | 75% |
| Marije | 8/10 | 6429 days | 96% |
| Christina | 8/10 | 6429 days | 96% |
| Sophie | 8/10 | 6429 days | 96% |
| GeorginaNolan | 7/10 | 6430 days | 87% |
| Roran | 6/10 | 6440 days | 75% |
| PamWalter | 8/10 | 6470 days | 96% |
| Leah | 10/10 | 6471 days | 100% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Magic Travellers Network experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-3.87% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 50 days. However the Magic Travellers Network experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Magic Travellers Network experience has been adjusted for 200 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 197 | -3.81% |
| 198 | -3.83% |
| 199 | -3.85% |
| 200 | -3.87% |
| 201 | -3.89% |
| 202 | -3.91% |
| 203 | -3.93% |
| … | … |
Balancing Adjustment
4.67% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
80%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.