G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Magic Travellers Network.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

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Cymen Crick's avatar

Cymen Crick

Rankers Owner

Magic Travellers Network

Valid Reviews

165 Valid Reviews

The Magic Travellers Network experience has a total of 170 reviews. There are 165 valid reviews that are included when calculating the ranking score and 5 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 165 valid reviews:

Rating Count Percentage
10/10 24
15%
9/10 15
9%
8/10 66
40%
7/10 38
23%
6/10 12
7%
5/10 3
2%
4/10 4
2%
3/10 1
1%
2/10 2
1%
1/10 0
0%

77.52% Average

The raw data average (mean) for all the Magic Travellers Network valid reviews is 77.52% and is based on 165 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

162 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 165 valid reviews, the experience has 162 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 162 face-to-face reviews:

Rating Count Percentage
10/10 23
14%
9/10 15
9%
8/10 65
40%
7/10 38
23%
6/10 12
7%
5/10 3
2%
4/10 4
2%
3/10 1
1%
2/10 1
1%
1/10 0
0%

77.72% Average

The raw data average (mean) for all the Magic Travellers Network face-to-face reviews is 77.72% and is based on 162 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

78.80%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
FlyKiwiFly 8/10 4771 days 96%
T J Andrews 8/10 5152 days 96%
Sandie Chan 10/10 5547 days 100%
Matty Boombatty 10/10 5654 days 100%
NicolaW 10/10 5799 days 100%
Laura 7/10 5804 days 87%
annma 7/10 5809 days 87%
CatherineA 4/10 5830 days 36%
CarolineZ 7/10 5833 days 87%
IngeB1 6/10 5834 days 75%
EstherD 7/10 5834 days 87%
FloorN 6/10 5834 days 75%
Jows 7/10 5844 days 87%
SonnyL 10/10 5848 days 100%
LucyS 10/10 5848 days 100%
MattF 7/10 5854 days 87%
ClaudiaK 5/10 5856 days 56%
Jen 9/10 5857 days 98%
RachaelO 10/10 5857 days 100%
NinaH1 7/10 5857 days 87%
Katy 8/10 5858 days 96%
Marianne 7/10 5858 days 87%
Debbie 8/10 5858 days 96%
Michelle 9/10 5858 days 98%
Miguel 8/10 5858 days 96%
Rachel 8/10 5880 days 96%
Saskia 7/10 5880 days 87%
Bernhard 4/10 5880 days 36%
Annemyn 7/10 5880 days 87%
Chris 6/10 5880 days 75%
Dan 7/10 5880 days 87%
Sally 8/10 5881 days 96%
Rosseel 10/10 5881 days 100%
Shona 8/10 5881 days 96%
Chooi 7/10 5881 days 87%
Soong 7/10 5881 days 87%
Lee 6/10 5881 days 75%
Hazel 8/10 5881 days 96%
Amy 8/10 5882 days 96%
louisa 7/10 5883 days 87%
Hironori 7/10 5884 days 87%
Christian 7/10 5926 days 87%
Liekens 9/10 5928 days 98%
Paula 8/10 5933 days 96%
jfletch 8/10 5938 days 96%
Junko 6/10 5939 days 75%
Teresa 10/10 5939 days 100%
Lisa 7/10 5939 days 87%
siobhan 7/10 5941 days 87%
Evelyn 10/10 5942 days 100%
Ben 10/10 5948 days 100%
Andy 7/10 5971 days 87%
Kevin Donaldson 2/10 5980 days 0%
David 10/10 5982 days 100%
Chris 10/10 5983 days 100%
Lara 8/10 5985 days 96%
Kay 10/10 5987 days 100%
Niamh 7/10 5994 days 87%
John Paul 8/10 6003 days 96%
Jimmy 7/10 6005 days 87%
Sarah 4/10 6005 days 36%
sabine 10/10 6005 days 100%
Laura 7/10 6014 days 87%
Elisabeth 10/10 6014 days 100%
Jenny 10/10 6018 days 100%
Amy Shields 8/10 6018 days 96%
Louise 7/10 6027 days 87%
Danna 8/10 6047 days 96%
Helen 7/10 6056 days 87%
Dean Field 2/10 6179 days 0%
Joanne M 8/10 6183 days 96%
Jeppe Fischer 8/10 6183 days 96%
Paul Cotter 8/10 6183 days 96%
Camilla 7/10 6183 days 87%
John 8/10 6183 days 96%
Kristin 8/10 6183 days 96%
Anna 9/10 6184 days 98%
Thibault 7/10 6186 days 87%
Leila 8/10 6187 days 96%
Sam 8/10 6193 days 96%
Claire 8/10 6193 days 96%
Rachael Hawson 7/10 6193 days 87%
Sarah Maudsley 7/10 6193 days 87%
Terri Williams 8/10 6194 days 96%
Kelly Noirin 8/10 6194 days 96%
Therese Axelsson 4/10 6197 days 36%
Stephen 5/10 6198 days 56%
Sabine 9/10 6198 days 98%
Hendrik 8/10 6199 days 96%
Lizzy 9/10 6199 days 98%
Tina Daly 6/10 6199 days 75%
Silvia 8/10 6204 days 96%
George Clark 8/10 6204 days 96%
Stephanie 10/10 6219 days 100%
Audrey 10/10 6219 days 100%
Hanna 8/10 6220 days 96%
Maree 8/10 6220 days 96%
Daniel 8/10 6220 days 96%
Orlaith 8/10 6220 days 96%
Lisa 9/10 6220 days 98%
John 10/10 6221 days 100%
Minke 8/10 6221 days 96%
Marigold 7/10 6235 days 87%
Debbie 8/10 6243 days 96%
Line Oehlinschloger 9/10 6246 days 98%
Andre Obineche 8/10 6247 days 96%
Laura Sutton 7/10 6247 days 87%
Warren 8/10 6247 days 96%
Assaf Kadury 8/10 6247 days 96%
Julia 7/10 6247 days 87%
Alannah McGurk 10/10 6248 days 100%
Alex 8/10 6249 days 96%
Jeroen 8/10 6249 days 96%
Mette de Graap 8/10 6249 days 96%
Paula Smith 6/10 6250 days 75%
Nick and Barbara 10/10 6250 days 100%
David 8/10 6253 days 96%
Daniela 7/10 6253 days 87%
Sarah 8/10 6253 days 96%
Andrew 8/10 6254 days 96%
Aggie Taug 8/10 6255 days 96%
Jonathan 9/10 6255 days 98%
Kay 9/10 6278 days 98%
Gerber Liselotte 8/10 6281 days 96%
Daphne 8/10 6283 days 96%
marion 8/10 6288 days 96%
Linda 7/10 6288 days 87%
Fiona 8/10 6288 days 96%
Rich 8/10 6288 days 96%
Ann 8/10 6289 days 96%
Christine 8/10 6292 days 96%
Juliana 9/10 6292 days 98%
Tom Clements 7/10 6297 days 87%
Martina 8/10 6297 days 96%
Paulina 8/10 6297 days 96%
Willemien 7/10 6299 days 87%
Richard Kindgren 8/10 6299 days 96%
silja tans 6/10 6299 days 75%
Natalia 9/10 6493 days 98%
Andy 8/10 6494 days 96%
FrankOosterwijk 8/10 6494 days 96%
Bridgy 8/10 6497 days 96%
Caroline 7/10 6513 days 87%
Diane 8/10 6514 days 96%
HalRoberts 7/10 6519 days 87%
Claire 9/10 6523 days 98%
Jennifer 5/10 6523 days 56%
Clive 8/10 6523 days 96%
Jane 9/10 6523 days 98%
Craig 6/10 6523 days 75%
Linda 3/10 6523 days 16%
Siobhan 6/10 6523 days 75%
ShoshanaAbrams 9/10 6528 days 98%
Elaine 8/10 6528 days 96%
Valerie 8/10 6534 days 96%
Martin 10/10 6536 days 100%
MichelleLowry 10/10 6537 days 100%
Cat 6/10 6537 days 75%
Marije 8/10 6543 days 96%
Christina 8/10 6543 days 96%
Sophie 8/10 6543 days 96%
GeorginaNolan 7/10 6544 days 87%
Roran 6/10 6554 days 75%
PamWalter 8/10 6584 days 96%
Leah 10/10 6585 days 100%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Magic Travellers Network experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-4.13% Adjustment

There may be an adjustment if this experience hasn't received any reviews within the last 54 days. However the Magic Travellers Network experience does not meet the criteria for any adjustment.

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.

The Magic Travellers Network experience has been adjusted for 200 days. Adjustments are according to the following table.

Days Adjustment
197 -4.07%
198 -4.09%
199 -4.11%
200 -4.13%
201 -4.16%
202 -4.18%
203 -4.20%

Balancing Adjustment

4.78% Adjustment

Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.

You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.

We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.

Final Ranking Score

79%

The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.