Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Magic Travellers Network.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Magic Travellers Network
Valid Reviews
165 Valid Reviews
The Magic Travellers Network experience has a total of 170 reviews. There are 165 valid reviews that are included when calculating the ranking score and 5 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 165 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 24 |
|
15% |
| 9/10 | 15 |
|
9% |
| 8/10 | 66 |
|
40% |
| 7/10 | 38 |
|
23% |
| 6/10 | 12 |
|
7% |
| 5/10 | 3 |
|
2% |
| 4/10 | 4 |
|
2% |
| 3/10 | 1 |
|
1% |
| 2/10 | 2 |
|
1% |
| 1/10 | 0 |
|
0% |
77.52% Average
The raw data average (mean) for all the Magic Travellers Network valid reviews is 77.52% and is based on 165 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
162 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 165 valid reviews, the experience has 162 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 162 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 23 |
|
14% |
| 9/10 | 15 |
|
9% |
| 8/10 | 65 |
|
40% |
| 7/10 | 38 |
|
23% |
| 6/10 | 12 |
|
7% |
| 5/10 | 3 |
|
2% |
| 4/10 | 4 |
|
2% |
| 3/10 | 1 |
|
1% |
| 2/10 | 1 |
|
1% |
| 1/10 | 0 |
|
0% |
77.72% Average
The raw data average (mean) for all the Magic Travellers Network face-to-face reviews is 77.72% and is based on 162 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
78.80%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| FlyKiwiFly | 8/10 | 4671 days | 96% |
| T J Andrews | 8/10 | 5052 days | 96% |
| Sandie Chan | 10/10 | 5447 days | 100% |
| Matty Boombatty | 10/10 | 5554 days | 100% |
| NicolaW | 10/10 | 5699 days | 100% |
| Laura | 7/10 | 5704 days | 87% |
| annma | 7/10 | 5708 days | 87% |
| CatherineA | 4/10 | 5730 days | 36% |
| CarolineZ | 7/10 | 5733 days | 87% |
| IngeB1 | 6/10 | 5734 days | 75% |
| EstherD | 7/10 | 5734 days | 87% |
| FloorN | 6/10 | 5734 days | 75% |
| Jows | 7/10 | 5743 days | 87% |
| SonnyL | 10/10 | 5748 days | 100% |
| LucyS | 10/10 | 5748 days | 100% |
| MattF | 7/10 | 5754 days | 87% |
| ClaudiaK | 5/10 | 5756 days | 56% |
| Jen | 9/10 | 5756 days | 98% |
| RachaelO | 10/10 | 5757 days | 100% |
| NinaH1 | 7/10 | 5757 days | 87% |
| Katy | 8/10 | 5757 days | 96% |
| Marianne | 7/10 | 5757 days | 87% |
| Debbie | 8/10 | 5757 days | 96% |
| Michelle | 9/10 | 5757 days | 98% |
| Miguel | 8/10 | 5757 days | 96% |
| Rachel | 8/10 | 5779 days | 96% |
| Saskia | 7/10 | 5779 days | 87% |
| Bernhard | 4/10 | 5779 days | 36% |
| Annemyn | 7/10 | 5779 days | 87% |
| Chris | 6/10 | 5779 days | 75% |
| Dan | 7/10 | 5780 days | 87% |
| Sally | 8/10 | 5780 days | 96% |
| Rosseel | 10/10 | 5780 days | 100% |
| Shona | 8/10 | 5780 days | 96% |
| Chooi | 7/10 | 5781 days | 87% |
| Soong | 7/10 | 5781 days | 87% |
| Lee | 6/10 | 5781 days | 75% |
| Hazel | 8/10 | 5781 days | 96% |
| Amy | 8/10 | 5781 days | 96% |
| louisa | 7/10 | 5782 days | 87% |
| Hironori | 7/10 | 5783 days | 87% |
| Christian | 7/10 | 5825 days | 87% |
| Liekens | 9/10 | 5827 days | 98% |
| Paula | 8/10 | 5832 days | 96% |
| jfletch | 8/10 | 5837 days | 96% |
| Junko | 6/10 | 5838 days | 75% |
| Teresa | 10/10 | 5838 days | 100% |
| Lisa | 7/10 | 5838 days | 87% |
| siobhan | 7/10 | 5840 days | 87% |
| Evelyn | 10/10 | 5841 days | 100% |
| Ben | 10/10 | 5847 days | 100% |
| Andy | 7/10 | 5870 days | 87% |
| Kevin Donaldson | 2/10 | 5879 days | 0% |
| David | 10/10 | 5881 days | 100% |
| Chris | 10/10 | 5882 days | 100% |
| Lara | 8/10 | 5884 days | 96% |
| Kay | 10/10 | 5886 days | 100% |
| Niamh | 7/10 | 5893 days | 87% |
| John Paul | 8/10 | 5902 days | 96% |
| Jimmy | 7/10 | 5904 days | 87% |
| Sarah | 4/10 | 5904 days | 36% |
| sabine | 10/10 | 5904 days | 100% |
| Laura | 7/10 | 5913 days | 87% |
| Elisabeth | 10/10 | 5913 days | 100% |
| Jenny | 10/10 | 5917 days | 100% |
| Amy Shields | 8/10 | 5917 days | 96% |
| Louise | 7/10 | 5926 days | 87% |
| Danna | 8/10 | 5946 days | 96% |
| Helen | 7/10 | 5955 days | 87% |
| Dean Field | 2/10 | 6079 days | 0% |
| Joanne M | 8/10 | 6083 days | 96% |
| Jeppe Fischer | 8/10 | 6083 days | 96% |
| Paul Cotter | 8/10 | 6083 days | 96% |
| Camilla | 7/10 | 6083 days | 87% |
| John | 8/10 | 6083 days | 96% |
| Kristin | 8/10 | 6083 days | 96% |
| Anna | 9/10 | 6084 days | 98% |
| Thibault | 7/10 | 6086 days | 87% |
| Leila | 8/10 | 6087 days | 96% |
| Sam | 8/10 | 6093 days | 96% |
| Claire | 8/10 | 6093 days | 96% |
| Rachael Hawson | 7/10 | 6093 days | 87% |
| Sarah Maudsley | 7/10 | 6093 days | 87% |
| Terri Williams | 8/10 | 6094 days | 96% |
| Kelly Noirin | 8/10 | 6094 days | 96% |
| Therese Axelsson | 4/10 | 6097 days | 36% |
| Stephen | 5/10 | 6098 days | 56% |
| Sabine | 9/10 | 6098 days | 98% |
| Hendrik | 8/10 | 6099 days | 96% |
| Lizzy | 9/10 | 6099 days | 98% |
| Tina Daly | 6/10 | 6099 days | 75% |
| Silvia | 8/10 | 6104 days | 96% |
| George Clark | 8/10 | 6104 days | 96% |
| Stephanie | 10/10 | 6119 days | 100% |
| Audrey | 10/10 | 6119 days | 100% |
| Hanna | 8/10 | 6120 days | 96% |
| Maree | 8/10 | 6120 days | 96% |
| Daniel | 8/10 | 6120 days | 96% |
| Orlaith | 8/10 | 6120 days | 96% |
| Lisa | 9/10 | 6120 days | 98% |
| John | 10/10 | 6121 days | 100% |
| Minke | 8/10 | 6121 days | 96% |
| Marigold | 7/10 | 6135 days | 87% |
| Debbie | 8/10 | 6143 days | 96% |
| Line Oehlinschloger | 9/10 | 6146 days | 98% |
| Andre Obineche | 8/10 | 6147 days | 96% |
| Laura Sutton | 7/10 | 6147 days | 87% |
| Warren | 8/10 | 6147 days | 96% |
| Assaf Kadury | 8/10 | 6147 days | 96% |
| Julia | 7/10 | 6147 days | 87% |
| Alannah McGurk | 10/10 | 6148 days | 100% |
| Alex | 8/10 | 6149 days | 96% |
| Jeroen | 8/10 | 6149 days | 96% |
| Mette de Graap | 8/10 | 6149 days | 96% |
| Paula Smith | 6/10 | 6150 days | 75% |
| Nick and Barbara | 10/10 | 6150 days | 100% |
| David | 8/10 | 6153 days | 96% |
| Daniela | 7/10 | 6153 days | 87% |
| Sarah | 8/10 | 6153 days | 96% |
| Andrew | 8/10 | 6154 days | 96% |
| Aggie Taug | 8/10 | 6155 days | 96% |
| Jonathan | 9/10 | 6155 days | 98% |
| Kay | 9/10 | 6178 days | 98% |
| Gerber Liselotte | 8/10 | 6181 days | 96% |
| Daphne | 8/10 | 6183 days | 96% |
| marion | 8/10 | 6188 days | 96% |
| Linda | 7/10 | 6188 days | 87% |
| Fiona | 8/10 | 6188 days | 96% |
| Rich | 8/10 | 6188 days | 96% |
| Ann | 8/10 | 6189 days | 96% |
| Christine | 8/10 | 6192 days | 96% |
| Juliana | 9/10 | 6192 days | 98% |
| Tom Clements | 7/10 | 6197 days | 87% |
| Martina | 8/10 | 6197 days | 96% |
| Paulina | 8/10 | 6197 days | 96% |
| Willemien | 7/10 | 6199 days | 87% |
| Richard Kindgren | 8/10 | 6199 days | 96% |
| silja tans | 6/10 | 6199 days | 75% |
| Natalia | 9/10 | 6393 days | 98% |
| Andy | 8/10 | 6394 days | 96% |
| FrankOosterwijk | 8/10 | 6394 days | 96% |
| Bridgy | 8/10 | 6397 days | 96% |
| Caroline | 7/10 | 6413 days | 87% |
| Diane | 8/10 | 6414 days | 96% |
| HalRoberts | 7/10 | 6419 days | 87% |
| Claire | 9/10 | 6423 days | 98% |
| Jennifer | 5/10 | 6423 days | 56% |
| Clive | 8/10 | 6423 days | 96% |
| Jane | 9/10 | 6423 days | 98% |
| Craig | 6/10 | 6423 days | 75% |
| Linda | 3/10 | 6423 days | 16% |
| Siobhan | 6/10 | 6423 days | 75% |
| ShoshanaAbrams | 9/10 | 6428 days | 98% |
| Elaine | 8/10 | 6428 days | 96% |
| Valerie | 8/10 | 6434 days | 96% |
| Martin | 10/10 | 6436 days | 100% |
| MichelleLowry | 10/10 | 6437 days | 100% |
| Cat | 6/10 | 6437 days | 75% |
| Marije | 8/10 | 6443 days | 96% |
| Christina | 8/10 | 6443 days | 96% |
| Sophie | 8/10 | 6443 days | 96% |
| GeorginaNolan | 7/10 | 6444 days | 87% |
| Roran | 6/10 | 6454 days | 75% |
| PamWalter | 8/10 | 6484 days | 96% |
| Leah | 10/10 | 6485 days | 100% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Magic Travellers Network experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-4.02% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 44 days. However the Magic Travellers Network experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Magic Travellers Network experience has been adjusted for 200 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 197 | -3.96% |
| 198 | -3.98% |
| 199 | -4.00% |
| 200 | -4.02% |
| 201 | -4.04% |
| 202 | -4.06% |
| 203 | -4.08% |
| … | … |
Balancing Adjustment
4.73% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
80%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.